We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Elgin, TX 78621
Andy
Job Details: 03/30/2021
Arrived on site for refrigerator light not operating. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new from stock. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, TX 78753
Matthew
Job Details: 03/30/2021
"Arrived onsite for freezer door hard to open. Upon inspection found failing slides. Replaced slides, tested unit and unit is functioning properly. Job complete"
We serviced a
GE DISHWASHER
Model HDA2000G04WW
Near Austin, TX 78758
Scott
Job Details: 03/30/2021
"Arrived on site ,replaced housing and solenoid . Ran test wash and drain . All checked good . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/30/2021
Arrived on site for Not Heating - Electric Dryer. Ran temps and dryer was not heating with hose off or on. Tested continuity on the thermal fuse and it tested faulty. No evidence of water build up in dryer vent as discovered during a previous repair. Removed thermal fuse and installed new thermal fuse. Dryer heating as designed. Customer stated the vents were recently cleaned again and a good amount of lint came out of the duct during cleaning. Air flow was good while testing. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect refrigerator leaking water from ice maker. Upon further inspection, I found a large block of ice that had formed under the ice bin from the ice maker leaking water and it running down the ice bin door and settling under the ice bin. I tested the ice maker in test 57 and it harvested as designed. Tested in test 45 and it filled and did not overflow.I will replace the UI and leave the unit upon return service. No water leaks observed during service.; ordrng 1 W11405309 (UI) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, TX 78613
Justin
Job Details: 03/30/2021
Arrived on site for a dishwasher with a broken dispenser. Upon further inspection I found the spring bad on the dispenser as before. I installed a new dispenser and ran a test cycle in diagnostics with the outer door off to verify there was a good seal on the dispenser and it was not leaking. No leaks observed at the time of service. The dispenser opened as designed during the test cycle. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS09
Near Austin, TX 78749
Leonardo
Job Details: 03/30/2021
Arrived on site to test unit for error code. Found relay error and console and sensor error. Ordering new console and sensor. Will replaced board console and sensor. Fan is coming on thinks unit is hot when its room temp. ; ordrng 1 W11093258 (Console) and 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Buda, TX 78610
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect fridge for a loud noise during operation, upon inspection found the unit vibrating against cardboard, added sound pads and adjusted fee. No sound heard. Complete"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 03/30/2021
"Arrived on site for right rear burner not lighting properly, and oven temp being off. I inspected the cooktop burners.I found the right rear orfice restricted . I cleared the restriction and tested the burner. I found it working as designed now. I did a temp test on the oven at 350. The oven preheated to 400 degrees and maintained an average temp of 350. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HS0
Near Round Rock, TX 78665
Kayman
Job Details: 03/30/2021
Arrived onsite for PEX. I replaced the microwave and tested the unit. The new unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/30/2021
Arrived on site for dryer not drying clothes. Placed in diagnostics and F2E1 came on (stuck UI button). Used thermocouple to test temps and dryer is heating as designed. Customer explained that heating was not the issue but instead the dryer was running too long and items inside were dry. Tested moisture sensor and it is operating as designed. Found front left leg was not lowered. Lowered front left leg and dryer now sits evenly on the tiled floor allowing clothes to make proper contact with the moisture sensor. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, TX 78734
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of loud noise, I tested dryer for about 20 minutes with no abnormal noise, tested good."
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Austin, TX 78746
Kevin
Job Details: 03/30/2021
"Arrived on site and inspected range and found cooktop surface is broken on the corner. Found burner Assembly screws are rusted and or missing on the front right burner, front left burner, and possibly the Right rear burner. Screws will need to be drilled out and the orifice holders would need to be replaced in order to reassemble the cooktop surface.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Cedar Park, TX 78613
Justin
Job Details: 03/30/2021
"Arrived on site for a refrigerator making a loud noise. The customer stated the noise is coming from the FC and can hear it in the vents in the RC. She also stated it is not cooling properly and the IM are no longer working. I tested temps and found the FC at 23?F and the RC at 38?F. I attempted to get the unit into diagnostics mode but the UI was freezing up. Once I got the unit into diagnostics I found the FC thermistor open, and I tried to force defrost in the FC and it did not turn on. I gained access to the FC evap and found significant frost build up. I found the noise coming from frost build up on the ice box fan. I found the thermistors in the FC open and needing to be replaced. I will need to order the harness and replace. I ordered the harness with the thermistor and office will need to reschedule.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Fort Hood, TX 76544
Al
Job Details: 03/30/2021
Arrived on site and inspected washer lid lock issues.Customer also advised the unit skips cycles and sounds extremely loud during spin cycle
We serviced a
WHIRLPOOL DRYER
Model WED9400SU1
Near Kyle, TX 78640
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect dryer for not heating. Upon inspection found the dryer element no longer heating at all, tested the wires and found no resistance through element. Replaced element and cleared lint. Tested unit and found no issues. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Belton, TX 76513
Jonathan
Job Details: 03/30/2021
"I called Techline and spoke to Joel SR# 7729650042. He advised since the thermistors showed the unit to be in the range of the temps recorded, the issue would have to be with a sealed system issue. They advised that if the unit did not have a defrost issue and the thermistors were reading correctly, the unit would have to have a leak or a failing compressor. Spoke to CS and was advised to order the refrigerator side evaporator due to a prior defrost issue in the refrigerator compartment. Ordering parts and office will need to contact customer about her reschedule date if authorization is given. Please schedule for at least three hours for repair. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite to replace wiring harness. Replaced wiring harness. Tested unit in bake mode. Unit was heating up with no error code returning. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Austin, TX 78704
Jacob
Job Details: 03/30/2021
Arrived onsite for seal in the dryer door had fallen out. Looked at door. Was able to get seal back on to the door. Tested door. No issues at this time.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
David S
Job Details: 03/30/2021
Arrived on site for wall oven power cycling its self. I power cycled the break and found the unit still resetting itself. I replaced the main control and the console. I powered the unit back on and found it working as designed. I tested the bake and broil. Both elements come on. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Manor, TX 78653
Andy
Job Details: 03/30/2021
"Arrived on site for microwave debris coming from unit. Tested and inspected unit and found debris in unit, cleaned and vacuumed out. Tested and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 03/30/2021
Arrived onsite for unit range not operating. Upon arrival pulled unit found unit terminal cover was damaged and only had one screw took photos to document. Found terminal block was undamaged and tested voltage found that red wire was hot but black was not hot from outlet unit is only receiving 120 volts. Showed customer. Unit will require and electrician to look at outlet to make sure voltage coming in is fixed to 240. Ordering new cover terminal and screws. ; ordrng 1 WPW10326122 (Cover) and 2 W11233072 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78626
Tommy
Job Details: 03/30/2021
Arrived onsite for dishwasher to draining. Upon arrival found unit drain operating and unit had no error codes. Found unit drain hose was incorrectly installed hanging low bringing water back into unit after drain. Adjust hose. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Pflugerville, TX 78660
Matthew
Job Details: 03/30/2021
"Arrived onsite for range duel element not working. Upon inspection found failed LF element. Replaced element, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Round Rock, TX 78665
David
Job Details: 03/30/2021
Arrived on site to install parts to resolve leaking refrigerator. Replaced filter inlet line and Pex supply line. Ran water and found no drips or leaks present. All is working as designed with no water leaks found. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78730
Kevin
Job Details: 03/30/2021
"Arrived on site and found diffuser is noisy, replaced it and new diffuser sounds correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cedar Park, TX 78613
Kayman
Job Details: 03/30/2021
Arrived onsite for refrigerator with light issues. Upon inspection I found the FC light dead. I toggled the door switches but got no response from the lights. I replaced the FC light module and the unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Burnet, TX 78611
Cliff
Job Details: 03/30/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced strike and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR COOKTOP
Model JEC3430HS00
Near Pflugerville, TX 78660
Scott
Job Details: 03/30/2021
"Arrived on site ,cleaned cooktop glass. Installed lens light and grommet on switch . Lens and grommet are secure on glass . Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite for unit not heating to dry clothes. Tested unit. Unit not heating. Upon further inspection. Found that the igniter was not glowing to start the process. ordered part. Office to reschedule.; ordrng 1 279311 (ignitor kit & bracke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite for ice maker not making any ice. Looked at the unit.found that the water from the wall was not turned on turned on water. Got ice maker to call for water. No issues at this time. Let tenant know that it takes 3 days to get a full bin of ice. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM2
Near Leander, TX 78641
David S
Job Details: 03/30/2021
Arrived on site for dishwasher leaking. I spoke to the customer and they just wanted the dishwasher looked at and inspected since they had flooding in the house. I inspected the wiring and insulation and found everything in good order. I powered the unit on and ran a diagnostics cycle I found it working as designed. I found 2 of the upper rack wheels broken..; ordrng 2 WPW10350401 (Upper rack wheels)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mustang Ridge, TX 78610
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect washer for water level issues, but upon inspection customer stated the dryer was the unit having the issues, tested dryer and took pictures of unit. The customer will need to clear ducts. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78745
Richard
Job Details: 03/30/2021
Arrived onsite for the refrigerator leaking water. During testing found no leaks. Ice maker water line is dry and main water line going to valve is dry. Ice maker cycled and filled and no leaks detected complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT22INLHW3
Near Spicewood, TX 78669
Brandon
Job Details: 03/30/2021
"Arrived on site to evacuate and recover r-134a refrigerant, I evacuated and recovered refrigerant so customer could have the unit dumped.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Leander, TX 78641
David S
Job Details: 03/30/2021
"Arrived on site to install previous diagnosed parts. I gained access to the gearcase. I removed the failed gearcase. I installed a new gear case, splutch assembly, and belt.no ran a calibration cycle on the unit. I also ran a diagnostics cycle and found the unit working as designed. Job complete. No water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Austin, TX 78728
David
Job Details: 03/30/2021
"Arrived on site to diagnose dryer that was heating and not spinning. Removed front panel and found belt cult and loose. Found tensioner unseated and tipped over. Replaced belt and tensioner. Retested and unit is now heating and spinning. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect dishwasher for not starting correctly due to broken button, upon inspection found the button sagging due to a broken support, replaced UI with supports and tested unit, unit worked to specs with no issues. Complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect cooktop ignitors continuously arcing. Upon further inspection, I tested the burners and found the front right burner constantly arcs and never ignites. I found that the small burner cap brass washer is missing. Also found that the unit is not secured to the countertop. I am ordering the burner cap assembly, CNOTE-LSO PER CUSTOMER REQUEST and a CNOTE-PARTS RESEARCH-CLAMPING BRACKETS & SCREWS. No gas leaks detected during service, office to schedule return service. ; ordrng 1 W10836474 (Burner cap assembly) and 1 CNOTE (RESEARCH PARTS-CLAMPING BRACKETS & SCREWS) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS0
Near New Braunfels, TX 78130
Andrew
Job Details: 03/30/2021
"Arrived on site to test replace recirculating pump, drain pump, reservoir pan and drain tube. Replaced parts, tested unit, unit is now operating as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/30/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found faulty filter in unit preventing water flow. Advised homeowner on findings and no further repairs needed at this time. No leaks were found at time of service.
We serviced a
KENMORE REFRIGERATOR
Model 106.4116931
Near Leander, TX 78641
David S
Job Details: 03/30/2021
Arrived on site for icemaker still not working. I inspected the unit and work area. I tried to jump the ice maker and found it would not jump. I tested voltage and only found 9 volts. I tested voltage at the control and found the same thing. I I am ordering another control and the emitter and receivers just Incase.; ordrng 1 W11088506 (Control) and 1 W10870822 (Emitter) and 1 W10898445 (Reciever)
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78744
Richard
Job Details: 03/30/2021
Arrived onsite for the oven not heating properly. Replaced control and temp sensor and oven tested good and its heating properly. Complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/30/2021
Arrived on site to diagnose a dishwasher that will not cycle. Replaced ui and vent and found no change. Owi will need to be replaced to complete repairs.; ordrng 1 WPW10705575 (Owi)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78728
David
Job Details: 03/30/2021
"Arrived on site to diagnose microwave with light out. On arrival checked and found light out. Found sliding arm and torsion spring disconnected from tab on door. Ordering new sliding arm and torsion spring, as well as returning with bulb. Office to schedule when parts available.; ordrng 1 WPW10128850 (Sliding Arm kit) and 1 461967570351 (Torsion Spring)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect washer banging noises. Upon further inspection, customer said the unit walked out into the middle of the washroom and was banging loudly. I placed the unit in diagnostics showing no error codes and continued with testing. I pressed won on the tub/basket and it popped back up with minimal movement. The unit operated as designed. I calibrated the unit and tested the agitate and spin modes manually and unit continues to operate as designed. I made recommendations for use & care, as well as, detergent use as customer has a water softener system. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pflugerville, TX 78660
Matthew
Job Details: 03/30/2021
Arrived onsite for refrigerator icemaker not producing ice. Temps good at 38 degrees and 1 degree. Ice maker fan works. FC/RC fans working. Checked ice-maker error codes and found E2 motor lost position. Ran harvest cycle and did not complete. Replaced icemaker. Tested unit and unit is functioning properly. Filled properly and no leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cedar Park, TX 78613
Justin
Job Details: 03/30/2021
Arrived on site to install previously diagnosed parts. I installed the module in the FC and the lights began working as designed. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Leonardo
Job Details: 03/30/2021
Arrived on site to test unit for bottom oven door not opening all the way and making grinding noise. Test unit and found damaged cavity on right and left aide making bottom door not open up.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Leander, TX 78641
David S
Job Details: 03/30/2021
Arrived on site to install previous diagnosed parts. I gained access to the control and turn table. I replaced both with new. I tested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Temple, TX 76504
Tyler
Job Details: 03/30/2021
"Arrived on site for washer not completing cycles and causing a burning smell. Upon arrival into diagnostics and found an F2 E1 as well as an F7e6 area code One of which indicated a stuck UI button in the other indicated an open circuit within the motor. Upon further diagnostics I found underneath the washer that somehow the O-ring to the cam assembly had come detached from the actuator/shifter but there was no visibly broken damage or any indication as to what caused the incident except for the fact that unit was off balance again due to unfinished flooring within garage causing unit to rock back and forth. I ended up re-attaching the cam to the actuator and I really leveled the unit and adjusted the washer to make sure that it was not gonna rock back-and-forth during agitation or spin. I then called whirlpool techline and spoke with Rich sr#7730388854 And documented my findings with techline they advised that due to the unit having a previously repaired and brand new gear case and actuator as well as cam assembly as well as other components underneath the washer that at this point it could have been a mix of how it was repaired as well as the off-balance low that it was having that could lead to the incident they recommend after final testing with him on the phone that the unit is functioning as designed and requires no further repairs but that if the unit does cause this issue to happen again they wouldnt recommend a new actuator in gear case. At this point unit is fully functioning as designed and was not giving any burning smells while on site call complete.F2e1, f7e6"
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Cedar Park, TX 78613
Kayman
Job Details: 03/30/2021
Arrived onsite for washer lid broken. I found the plastic part of the lid broken at the left hinge. I replaced the lid and tested the lids function through diagnostics. The unit locked as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/30/2021
Arrived on site for NOW FRIDGE AND FREEZER IS NOT COOLING CORRECTLY--LIGHTS COME ON BUT CANT HEAR IT RUNNING >>>. Found control we installed last visit was faulty. Removed control and installed new control. Removed UI and installed new UI. Inspected deli control harness while waiting for temps to drop and it looked good. Temps started at 75 and dropped to 68 in a ten minute period. Fridge cooling as designed. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL4
Near Austin, TX 78749
Leonardo
Job Details: 03/30/2021
Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Replaced sump and motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Salado, TX 76571
Wesley
Job Details: 03/30/2021
Arrived onsite and replaced element and thermostat kit. Unit is running as designed. However I advised customer to have venting cleaned out as airflow does not seem efficient. Rollers check good and are not seized. All is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Pflugerville, TX 78660
Matthew
Job Details: 03/30/2021
"Arrived onsite for dishwasher not washing. Upon inspection found failed pump and motor. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Leonardo
Job Details: 03/30/2021
Arrived on site to replaced gas shut off. Removed laced valve test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78747
Richard
Job Details: 03/30/2021
Arrived onsite for the washer dispensing hot water on all cycles. During testing found that the temperature switch was not working properly. Causing the issue. When I put it on cold selection hot came out and vise versa. Hose were installed correctly. Replaced temp switch and washer tested good. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GTE21GSHDSS
Near Austin, TX 78734
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of unit leaking due to ice maker hose coming off, found ice build up inside fill tube, I cleared ice and added foil tape to back side of fill tube to prevent hose from coming loose again, unit tested good.
We serviced a
GE REFRIGERATOR
Model ZISB480DMB
Near Lakeway, TX 78734
Luis
Job Details: 03/30/2021
"Arrived on site for unit not powering on. Removed control found burned trace on control,replaced the control,powered unit on compressor powered on,tested fan motor working no odd noises,tested water dispenser passed,ran icemaker through a harvest test passed water filled icemaker."
We serviced a
GE RANGE
Model JBS60RK1SS
Near Austin, TX 78751
Jacob
Job Details: 03/30/2021
Arrived onsite for unit having a crack in the cook top. Saw crack in cooktop. Replace cook top. Tested unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS06
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect range cooktop back right burner valve not functioning. Upon further inspection, I tested all burns and all but the back right burner valve would turn. I removed and replaced the right rear burner valve and tested. Unit is operating as designed. Tested for leaks using liquid leak detector and found no leaks. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS00
Near New Braunfels, TX 78130
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect oven for intermittently blacking out screen, found a f6e0 code, spoke with Andrew at Techline Sr # 7730384114 and found no issues with incoming voltage or outlet. Techline suspects ?dirty L1 voltage? but advised ordering console harness. Office to res ; ordrng 1 W10834514 (HARNESS)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Andice, TX 78628
Tommy
Job Details: 03/30/2021
Arrived onsite for unit panel not working correctly. Upon arrival found unit was connected to WiFi. Unit back and broil both operating. Found UI not reading touch well and unit intermittently getting stuck on touch and not reading. Office to reschedule upon receiving console.; ordrng 1 W11296171 (Console)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Elgin, TX 78621
Andy
Job Details: 03/30/2021
Arrived on site for refrigerator not cooling and handle coming office. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78704
Luis
Job Details: 03/30/2021
"Arrived on site for no cool. Removed evaporator cover,found large ice ball on inlet to evaporator diagnosed a leak in the system,ordering a new evaporator and drier. Job will need 2hrs. ; ordrng 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W10913906 (Access valve) and 1 WPW10507886 (Compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/30/2021
Arrived on site for Range - Damage Control Panel. Dent in overlay. Removed control panel cover and installed new control panel cover. Ordering a new overlay to return and complete repair. ; ordrng 1 W11343212 (Control Panel overlay) and 1 W11343212 (Control Panel Decal)
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/30/2021
Arrived on site for GETS HOT BUT NOT ENOUGH TO DRY CLOTHES. HAVING TO RUN MULTIPLE CYCLES. Found no air coming through the back vent from blower. Opened up dryer and found blower wheel had come off the threads. Secured blower wheel back onto threads and got as tight as it would allow. Reassembled dryer and tested. Dryer heating as designed. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Austin, TX 78729
David
Job Details: 03/30/2021
"Arrived on site to diagnose range that the broiler is not sparking on. When running unit you can hear sparking coming from back of the unit. Found DSI board arcing. Replaced DSi and retested. All elements working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Kevin
Job Details: 03/30/2021
"Arrived on site and inspected unit and did not find any damage to this dishwasher
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Burnet, TX 78611
Cliff
Job Details: 03/30/2021
Arrived on site to diagnose a dishwasher that is leaking. Found water connector not fully tightened causing slow leak. Tightened connector properly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
GE WASHER/DRYER
Model GUD27ESSMWW
Near Austin, TX 78729
David
Job Details: 03/30/2021
"Arrived on site to diagnose dryer on combo unit making a screeching noise when running. Disassembled unit and found the heating element was rusted out and fell to pieces. One guide had rusted off and fallen under the basket. So when unit is running its just screeching. Replaced heating element and retested. Unit is no longer screeching. Unit does have heavy rust on the inside causing some noise. But it is running and drying.
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect washer for not correctly changing cycle selection, replaced knob and had customer test for preferred resistance, customer was happy. Complete"
We serviced a
KITCHENAID OVEN
Model KFDC558JSS00
Near Leander, TX 78641
Lou
Job Details: 03/29/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the small oven door hinge being wobbly I removed and replaced the left hinge and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Austin, TX 78705
Leonardo
Job Details: 03/29/2021
Arrived on site to test unit for error code. Pull unit out and did a hard reset. Test unit and unit pre heated to 350. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near New Braunfels, TX 78132
Noah D
Job Details: 03/29/2021
"Arrived on site to inspect fridge for not cooling correctly, upon inspection found the lower evap not frosting correctly , compressor was running at 2.0 amps, spoke with Techline Sr# 7729745412 and was advised to replaced evap and check pressure. Ordering evap. Office to reschedule ; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM) and 1 W10630535 (EVAP)"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near New Braunfels, TX 78130
Noah D
Job Details: 03/29/2021
"Arrived on site to inspect cooktop for not heating at all, upon inspection found the ground wire charred next to L1, separated wires and connected correctly. All functions returned. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78726
Justin
Job Details: 03/29/2021
Arrived on site for a dryer taking several cycles to dry the clothes. I tested the heat in the unit with my thermocouple with the vent off and found the unit getting to proper temps and fluctuating as normal. I then tested the heat with the vent on and found the unit still getting to proper temps but fluctuating down significantly slower (almost 3x slower). I found the unit has poor airflow causing the unit to take longer to dry. I advised the customer of my findings. I found the unit working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78756
Jacob
Job Details: 03/29/2021
Arrived onsite for unit leaking water. Noticed the water was not fully draining. Checked the drain motor. Something was clogged in it. Removed clog. Tested unit. Unit is draining properly. Also drain hose needs to be better secured so that the hose doesn?t jump out and pour water everywhere. Also let tenant know that the unit can only handle small loads and nothing heavy or too big. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Canyon Lake, TX 78133
Noah D
Job Details: 03/29/2021
"Arrived on site to inspect icemaker for not producing ice. Upon inspection found the Icemaker hopper filled with ice, dissembled Icemaker and cleared ice, reassembled and tested with no issues. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Leander, TX 78641
Kevin
Job Details: 03/29/2021
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Austin, TX 78729
David
Job Details: 03/29/2021
"Arrived on site to diagnose dishwasher with broken rack slides. Found right upper rack slide separated at the weld. Found service pointer W11296667 applies, and replaced upper rack slides. Replaced both upper rack slides per service pointer.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Killeen, TX 76549
Al
Job Details: 03/29/2021
Arrived on site and inspected dryer display issues.Confirmed the complaint and found the display cycling with an incomplete display.Accessed the control and found both the console and main control.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Killeen, TX 76543
Al
Job Details: 03/29/2021
"Arrived on site and inspected dryer SAFETY issues.Found the unit sparked and inside bulb shattered.Checked voltage at the back of the unit and got L1/L2= 124, L1/N=251, L2/N=124Checked the outlet and got the same readings, which is the reason the cabinet was energized and bulb shattered.Trailer complex is sending an electrician to fix the outlet.Customer needs a new bulb.; ordrng 1 WP22002263
We serviced a
GE REFRIGERATOR
Model TFX26PPDAWW
Near Killeen, TX 76541
Tyler
Job Details: 03/29/2021
"Arrived on site for refrigerator not cooling and leaking water, upon arrival I found the freezer had a massive amount of frost and ice built up on back evap cover. After defrosting the ice I found the heater assembly had broken and caused defrost timer to burn out the inner motor so it wouldnt advance past cooling on its own. I replaced the heater assembly as well as the defrost timer and was able to reassemble and confirm unit will continue working as designed and defrost when needed. Call complete"
We serviced a
KITCHENAID COOKTOP
Model KGCU462VSS00
Near Killeen, TX 76542
Al
Job Details: 03/29/2021
"Arrived on site and inspected 2009 gas Kitchenaid cooktop FRONT RIGHT burner continuously clicks even after its lit.Front LEFT burner has to be lit with a lighter.Customer advised I was ordering RESEARCH on needed parts to complete the repair.Customer advised they r selling, but issue has existed since they brought the home.Needs more work.Office to schedule return services due to part availability; ordrng 1 RESEARCH (See summary of issues.)"
We serviced a
FRIGIDAIRE OVEN
Model FEF366EMC
Near Killeen, TX 76543
Tyler
Job Details: 03/29/2021
Add on site for bake option not working within range. Upon arrival I was able to confirm that the main control was still receiving 240 V in supplying 240 V during the big cycle down to the element but I did find the bake element of self at burnt out I did replace the bake element and reassembled and tested unit and verify the unit preheated to 350? in the allotted time. Unit now functioning as designed call complete
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Harker Heights, TX 76548
Al
Job Details: 03/29/2021
"Arrived on site and inspected front load washer leaking issues.Confirmed the customer complaint and raised the front leveling feet to the highest point per whirlpool engineering requirements.Ran diagnostics and found no leaks after the adjustments.Even ran a Quick load , there were no leaks.Customer fully engaged and satisfied with the results
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Bruceville-Eddy, TX 76524
Jonathan
Job Details: 03/29/2021
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76705
Jonathan
Job Details: 03/29/2021
"Arrived on site for a washing machine that?s making a worrying sound. Inspected unit and work area. Lifted up unit and found the cam disconnected from the actuator. Replaced actuator and cam and tested unit again. Unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Lorena, TX 76655
Jonathan
Job Details: 03/29/2021
Arrived on site for a dishwasher that?s making sounds during operation. Inspected unit and work area. The customer advised that there may not be anything wrong with the unit but that they just wanted to checked out since they?re selling their house. The customer also mentioned that his lower rack wheels are falling off on the two front rollers. Ran the unit through diagnostics and found no stored error codes. Ran it through an auto test in the unit ran as designed without any issue. Confirmed customers complain about the rollers and will need the dish rack wheels for repair. Ordering parts.; ordrng 4 W10195416V (dish rack wheel)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Harker Heights, TX 76548
Jonathan
Job Details: 03/29/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler. Had a couple different issues with the lines foot was able to place the unit in a vacuum at -30 psi. Added refrigerant in the high side got up to 150 psi in the low side side at zero psi. Unit is cooling and is working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Noah D
Job Details: 03/29/2021
"Arrived on site to inspect dishwasher for not drying dishes correctly, upon inspection found the dishwasher working correctly, tested heating element with no issues. Complete"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Austin, TX 78738
Robert
Job Details: 03/29/2021
Arrived on job for complaints of door not latching. Found the door hinge not supporting door properly. Hinge damage allowing the door to droop. Will need hinge to complete. Customer also had video of basket movement so I inspected support and found will need shocks to. ; ordrng 4 W11415987 (SHOCKS )s and 1 WPW10208415 (door hinge)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Canyon Lake, TX 78133
Noah D
Job Details: 03/29/2021
"Arrived on site to inspect dishwasher for not washing dishes, upon inspection found the main pump working very very slowly, ordering pump. Office to reschedule ; ordrng 1 W11345228 (PUMP )"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Kyle, TX 78640
Andrew
Job Details: 03/29/2021
Arrived on site to test unit for door opening while in use. Found door strike was cracked.Recommend replacing strike and catch. Office to reschedule.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model MEDX6STBW0
Near Round Rock, TX 78664
Matthew
Job Details: 03/29/2021
"Arrived onsite for dryer not turning on. Upon inspection found failed fuse. Replaced fuse, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Round Rock, TX 78681
Jimmy J.
Job Details: 03/29/2021
Arrived on site for range is not meeting temps. Ran three sets of temps at a preheat of 350 to get the average. First high temp was 521 and a low of 317 ave of 419. Second high temp was 389 and second low was 334 ave 361. Third high temp was 390 and third low was 328 ave 359. Average of temps is 390. Adjusted calibration down -20 degrees. The calibration was already at -10 when I turned on the calibration. With the additional -20 the calibration mode is now set to -30. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Cedar Park, TX 78613
Justin
Job Details: 03/29/2021
Arrived on site for washing machine making a loud jet engine noise. Upon arrival the customer had a video of the sound and it sounded like ball bearings rolling around. I ran a diagnostics test cycle on it and you could again hear the bearings being a little loud. I did not find any stored error codes. I gained access to the bottom of the unit and I attempted to get rotor off but the screw seemed to be bound and I could not remove. I got the unit to spin and you could hear the bearings rumble loudly and the customer stated that was the sound. Indicating a bearing issue.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, TX 78641
David S
Job Details: 03/29/2021
"Arrived on site for microwave not heating. I inspected the unit and work area. I the diode burnt. I replaced the diode and tested the unit. The unit tripped the fuse. I replaced the mag, cap, and transforme. I am ordering the fuse to complete the repair. Reschedule ordrng 1 W10138793 (Fuse)"