Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS01 Arrived on site for cooling complaint. Checked temps reading between 35-37° with temps set to 33° ran diagnostics changed defrost setting to basic adjusted temp settings unit passed all diagnostics

Near Via Dono Dr, Austin, TX 78749
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and found wash motor not working will need pump and motor to complete. ; ordrng 1 WPW10605058 (pump&motor)

Near Thompson Ranch Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDS9860AAP Arrived on site to test unit for gas leak. Test unit for leaks no leaks present on the range job complete.

Near East Side Dr, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived onsite and replaced control. All operating as designed during testing. Breaker did not trip.

Near Berkman Dr, Austin, TX 78723
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site on site for oven not heating , found relays had failed on control . Replaced control ,preheated oven . All checked normal . Job complete ."

Near Blue Jay Rd, Paige, TX 78659
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE515S0ES2 Arrived onsite and found oven control failure. Replaced control. Unit is now functioning as designed. Advised customer on use and care.

Near Middle Fiskville Rd, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no water,sticking paddle and ice in fresh food. Found ice build up under ice box,installed adapter, tested water found a kink in line removed kink tested dispenser water working replaced defective paddle."

Near Sebastians Run, Austin, TX 78738
Clif L.

Clif L.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with damage top assembly. Found during previous repair back right hand side of cooktop was chipped. Replaced cooktop and tested unit. Found all is functioning properly at this time.

Near Antioch Cv, Pflugerville, TX 78660
David  Z.

David Z.

RANGE KITCHENAID KSGG700ESS1 "Arrived on site to diagnose range that had an F8E0 error for cooling fan underspeed. Customer also informed me it was making a lot of noise lately as well. Provided estimate for new blower fan due to noise and error and also a new front knob, Parts $156.60, Labor $214.99 + tax. Customer approved. Replaced blower fan and retested. Error did not come back and fan is blowing hard. Ordering new knob to ship directly to customer, W10872668.; ordrng 1 W10872668D2C (knob D2C)"

Near W 49th St, Austin, TX 78731
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found right hand side drawer slide has failed. After replacing it drawer is operating properly. Job complete

Near Marden Ln, Austin, TX 78739
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for a washer that’s making a rattling sound as it goes through a spin. Inspected unit and work area. Checked suspension, stater, and agitator. All checked good. Checked the level of the machine and found the unit leaning to the back far enough for the tub to be leaning against the back wall. Adjusted the feet and tested the unit in an auto cycle and manual high speed spin. Unit ran as designed. I called Techline and spoke to Chris SR# 7727992999. He advised that based off my findings, that the unit seemed to be operating as designed and that the issue could have just been the unit being unlevel. He advised to make no repairs and that the o key other issue when it comes to rattling would be a customer loading issue or what the client would have around the unit. He did advise me to run a drain and spin on the unit with a load unit to try and replicate it before leaving but otherwise to advise the customer this was normal operation. Tested the uni

Near Ridgeview Dr, Temple, TX 76502
Al R.

Al R.

WASHER WHIRLPOOL WTW4850HW Arrived to inspect washer tub issues.Found the customer washed a single bedding item and when the spin cycle began the unit tub was banging against the cabinet.Ran diagnostics test mode and UNBALANCED load was the only stored error.Customer is with instruct periodAll water lines were dry at the end of service.Job complete

Near County Rd 313, Jarrell, TX 76537
Wesley P.

Wesley P.

WASHER WHIRLPOOL NTW4516FW3 Arrived onsite and cleared airtrap due to not spinning out properly. Found clog in airtrap. Drain pump is cleared spin and agitation are working properly. Calibrated no error codes. Repaired by clearing airtrap. Unit is now operating as designed.

Near Larry Ln, Austin, TX 78722
David  Z.

David Z.

ICE MACHINE GE UNC15NJBII "Arrived on site to assist with putting ice machine back together and cleaning. At time of arrival customer had already been able to few place the panel. Assisted with cleaning the unit per mfr instructions. All is now working as designed

Near Evening Star Pass, Austin, TX 78732
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Arrived on site for fridge filter not resetting. I inspected the unit and work area. I walked the customer through the filter reset procedure. And inspected the filter head housing. I reinstalled the filter and there was no more screeching noise. Filter light has been reset. Job complete, no water leaks detected."

Near Mantalcino Dr, Round Rock, TX 78665
James C.

James C.

COOKTOP KITCHENAID KICU569XBL00 Arrived on site and found unit has F47 error. Found fuse has failed on right module. Installed new modules and programmed controls. Tested operation and found unit working properly. Job complete

Near Lehne Loop, Buchanan Dam, TX 78609
David S.

David S.

DRYER MAYTAG MEDC215EW1 "Arrived on site to install previous diagnosed parts. I removed the old element and replaced new. I removed the stuck blower wheel and motor, and replaced new. I reassembled the unit and tested it. Unit heated, and tumbled with good air flow. I ran the unit for ten minuets and it did not trip the breaker. Job complete."

Near Mantalcino Dr, Round Rock, TX 78665
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine not making enough ice. Ran diagnostics and found that the water level sensor was turning the water off before it reached its full level. Replaced pump and it tested good. Water is reaching to the correct level. All functions tested fine during diagnostics. Complete

Near Malaga Ct, Canyon Lake, TX 78133
James C.

James C.

OVEN KITCHENAID KEBK101BSS01 Arrived on site and tested operation. Verified sensor as good. Pre heated oven to 350 degrees and found average temp of 365. Calibrated unit down 10 degrees and tested. U it tests good. Job complete

Near N Rockwood Dr, Burnet, TX 78611
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking water. Tested and inspected unit and found failed dispenser drawer assembly. Went to get part and found it is not on hand. Checked parts sheet and found that it has not been received. Ordering part. Office to schedule return trip. 2 man, 2 hour job. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR ) and 1 W11318755 (drawer)"

Near Laird Dr, Austin, TX 78757
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB855DC3 Arrived onsite for the washer not working. Ran diagnostics and found error code F5E4. Found that the customer was not opening the lid all the way during washes causing the error code and the washer to not start. Advised customer to open the lid all the way open in between washes so that the control knows that the lid was open. Complete .

Near Quarry Springs Dr, San Marcos, TX 78666
Eman J.

Eman J.

WASHER HOTPOINT HTW240ASK4WS "Arrived onsite for washer not draining. I let washer fill up with water, than I put it in a drain and spin cycle multiple times. The washer drains as it’s designed to do. Everything works as designed, no water leaks at time of service. Job complete."

Near Swiss Dr, Del Valle, TX 78617
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and installed new sensor. Tested operation and found unit working properly. Job complete

Near FM 1174, Bertram, TX 78605
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site for unit not making ice , found wiring on pump broken , also harness to control failing as well . Will need pump and harness parts Please call to set return .; ordrng 1 WPW10340992 (harns-pump)"

Near McAllister Rd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSS5 "Arrived on site to test unit for lower rack falling and getting stuck. Found broken wheels, replaced wheels test unit and unit test good job complete."

Near Ethridge Ave, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site to install parts previously diagnosed. Removed ice from evaporator,replaced fan motor assembly,installed updated main control and ui,ran diagnostics all test passed,changed defrost setting to basic.

Near Sam Houston Cir, Austin, TX 78731
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for light not working. Test unit and found bad co tell board. Replaced board test unit and unit test good job complete.

Near Blueridge Trail, West Lake Hills, TX 78746
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FRS6LR5EW3 Arrived on job for complaints of warm temperature. Found the defrost control needed. Part no longer available. Unable to complete.

Near Dressen, Kyle, TX 78640
David  Z.

David Z.

OVEN JENN-AIR JJW2430DS00 "Arrived on site to diagnose oven throwing F2E1 error for stuck key. Ran diagnostic and found error present on arrival. Provided estimate for new console, console covered under parts warrant, Replaced console. Retested and all is working as designed.

Near W 39th St, Austin, TX 78731
Eman J.

Eman J.

WASHER MAYTAG MVWC565FW2 "Arrived onsite for washer not turning on. Customer informed me that the washer wasn’t spinning. Ran diagnostics, no error codes and washer spinning as it should. Next I ran the washer in a drain and spin cycle empty. Washer is spinning as it should. Notice that the washer shakes at a lot, adjusted the feet. No more shaking. After adjusting feet. Ran washer again on drain and spin and again washer spins with no issues. Job complete."

Near E William Cannon Dr, Austin, TX 78744
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL MRT311FFFZ Arrived onsite for a refrigerator to determine if a door is really needed for the repair. I explained to the customer that the original door was bowed and the gasket was not sealing properly causing the condensation in the unit. I also found the chassis and liner with large gaps causing issues and explained to the customer these would be sealed when we come back to replace the door. I also told the customer that we would remove the evaporator cover and clear any excessive ice build up from it. Ordering 2EA WP482338 ADHESIVE.; ordrng 2 WP482338 (ADHESIVE)s

Near Mayfield Dr, Round Rock, TX 78681
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB835DW3 Arrived onsite for the washer not working. Replaced console and control board. Washer tested fine no leaks detected. Complete

Near Carlisle Castle Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

VENTHOOD UNKNOWN UXT4236ADS "Arrived on site and inspected vent hood and found no missing parts, unit does not come with a standard 40 watt bulb. job complete"

Near Pouliche Cv, Briarcliff, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site and replaced two glass shelves, no other repairs are required at this time, job complete"

Near Delayne Dr, Austin, TX 78737
Kayman B.

Kayman B.

WASHER MAYTAG MVWB835DC5 Arrived onsite for washer making clicking noise. Upon inspection I found that the gear case had leaked oil. I ran a diagnostics cycle and found that the unit began clicking during high speed spin cycle. I replaced the (W10811956) gear case and (W10734521) slider assembly. There is no longer a noise in high speed spin cycle and there were no leaks detected during time of service. Job complete.

Near Jazz St, Round Rock, TX 78664
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to inspect wall oven not turning off. Upon further inspection, customer advised that they were baking a pie and approximately one hour after turning the unit off, it was still warmer than it should be. I removed the unit from the wall and tested voltage to the upper and lower bake & broil elements and got 246V. Verified voltage to the TOD as well. I checked for error codes and there were none. I contacted techline and spoke to Leon and advised of the customer complaint and my findings. Leon advised that due to no findings ad no errors found to not replace any parts ad provided file #7727996987. I advised the customer of tech lines recommendations and advised them that they would receive the file number with my notes in their receipt. Job completed."

Near Carmine Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived to inspect refrigerator causing customer to suffer asthma attacks.I checked the unit from top to bottom and inside and out.I photographed both sections to document the unit compartments are operating properly.Called Whirlpool Lashanda SR#7727924193Advised Whirlpool of issues, complaint and diagnoses.LaShanda notated and advised the unit is working as designed and told me to provide the toll free safety number to the customer.No parts needed or installed.All water lines were dry at the time of service.Job complete"

Near N 19th St, Copperas Cove, TX 76522
James C.

James C.

REFRIGERATOR LG LFXS29766S/01 Arrived on site and installed new valve assembly. Tested operation and found unit working properly. Job complete

Near Buffalo Speedway, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that is leaking. Inspected unit and work area. Removed outer door panel and found vent assembly not running. Found moisture buildup around the door dripping all the way down the insulation and onto the floor. Ordering vent assembly and gasket and will return.; ordrng 1 WP8269259 (gasket) and 1 WPW10428211 (vent asm)

Near Riverstone Pkwy, Morgan's Point Resort, TX 76513
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying the dishes. Ran diagnostics and found no issues with the dishwasher all functions tested fine. Advised customer on care and use of the dishwasher and about using rinse agent. Complete

Near Esplanade Pkwy, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed low amount of refrigerant. Installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,checked both compartments no traces of dye found; used 1 W10896678 (FITTING), and 1 W10896689 (FITTING) from stock"

Near Mc Phaul St, Austin, TX 78758
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite and found unit module burnt out. Replaced module to restore bake function. Unit is now operating as designed.

Near Bentwood Rd, Austin, TX 78722
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF532SMHZ03 "Arrived on site for customer complaint of broken shelf, I replaced shelf, unit tested good."

Near W Eagle Dr, The Hills, TX 78738
David  Z.

David Z.

DRYER KENMORE 110.6813341 "Arrived on site to diagnose dryer that was making squealing noises when running. Performed diagnostic but did not hear screeching. Recommended installing repair kit, with new rollers, pulley arm and belt. Customer approved. Replaced 4 rollers, tensioner arm and belt. Retested unit and it is now running quiet as designed.

Near Creekbluff Dr, Austin, TX 78750
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site and replaced all parts diagnosed on previous visit also found a plastic clip on the left-hand side is not holding evaporator in place and actually keeping it forward., Straightened as best as possible and used silicone around refrigerant line entry points to remove any air gaps. Job complete"

Near Dawn Flower Cove, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site and replaced all parts diagnosed on previous visit also found a plastic clip on the left-hand side is not holding evaporator in place and actually keeping it forward.Straightened as best as possible and used silicone around refrigerant line entry points to remove any air gaps. Job complete"

Near Dawn Flower Cove, Austin, TX 78738
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for unit having damage to panel. Saw damage to panel. Replaced panel. No issues at this time. Job complete

Near San Gabriel St, Austin, TX 78705
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor not starting. Replaced start device and found no change. Compressor is locked up and will need to be replaced with filter dryer to complete repairs. Office will need to set a return appointment for two hours.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

Near Little Lake Rd, Hutto, TX 78634
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to controls. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on electrostatic panel operation. No further repairs needed at this time.

Near Antioch Ave, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator that stopped cooling. I checked the pressures and found the low side in a 10 psi vacuum and the high side at 100 psi indicating a loss of refrigerant. I checked for leaks and found dye coming out of the chassis where the lines come into the RC evaporator.; saved tckt

Near McKittrick Ridge Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR GE GTE21GSHDSS "Arrived on site for customer complaint of ice bin not being pushed up against back wall, I was able to put ice bin in correct position. Customer also stated the freezer door would pop open when fresh food door was closed. I lowered the feet all the way to try and help that problem, instructed customer to put some shims under front feet to help unit lean towards back. Unit is working as designed.

Near Webb Ln, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FTS07 "Arrived on site for busted water line. Installed new water line,installed filter customer provided turned water back on checked water connections no leaks. Water line

Near Birnam Wood Ct, Austin, TX 78746
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite and repaired the existing suspension to correct off balance symptom. All checks good.

Near Leslie Ave, Austin, TX 78721
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found bad drain motor. Replaced drain motor test unit and unit draining correctly job complete no leaks present at this time.

Near Bridle Path, Kyle, TX 78640
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer that is leaking on the bottom of the unit intermittently and not draining out all the water intermittently. Inspected unit and work area. Customer advised that the leaking issue is intermittent and generally happens on heavier loads. Placed unit in service diagnostics and found an F0E5(off balance load) error code. Ran unit through an auto test and found the drain pump buzzing but barely pushing water out. Found unit slightly leaking from the drain hose on the back where it connects due to a poor connection. Replaced drain pump and adjusted the hose. Tested he unit through an auto cycle and manual tests and unit ran as designed. Call complete.

Near China Spring, TX 76633
Jonathan  S.

Jonathan S.

DISPOSAL WHIRLPOOL CXL

Near Rockport St, Georgetown, TX 78633
Wesley P.

Wesley P.

DRYER MAYTAG DE313 Arrived onsite and replaced the belt and the rollers. All checks good. Unit is now operating as designed.

Near Bentwood Rd, Austin, TX 78722
Eman J.

Eman J.

RANGE AMANA AGR5330BAS3 "Arrived onsite for range burners not working. Tested system found burners low setting was off. Adjusted burner flame, tested system, everything works as designed. Customer light bulb broke off in socket. Ordering socket W10856866 and bulb W10888179. ; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (bulb-light)"

Near Coyote Call Way, Austin, TX 78725
Al R.

Al R.

REFRIGERATOR AMANA ABB1921WEW3 "Called Whirlpool Tech line and spoke KEVIN SR# 7727994212I metal is closed so defrost heater should be energized Kevin instructed me to order the defrost heater and return with the main control.Spoke with CS in reference to the service pointer concerning the drain tube.Part is covered, service and labor in not.Ordering the defrost heater.Customer also signed the defrost waiver and will defrost unit 24 hours before the return visit.; ordrng 1 12729127 (EVAPORATOR HEATER)"

Near Georgian Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to replace all tubings. Replaced tubings test unit for leaks no leaks present job complete unit working as designed.

Near Lambs Ln, Austin, TX 78744
Al R.

Al R.

DISHWASHER KITCHENAID KUDE60HXSS5 Arrived to inspect dishwasher still running several hours.Confirmed the complaint and removed and replaced the sensor.Attempted to remove and replace the control and door wouldn’t come off for me to change the control.Advised customer office will send another technician out to complete the repair.Needs more work Office to reschedule with customer.NOAR; O-emld tckt

Near Kingfisher Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator that’s condensating in the refrigerator section. Inspected unit and work area. Noticed the door was not closing of the mullion not being engaged on the frame. Tested the Molean and found it defective. Replaced mullion and tested unit. All gasket edges are sealing properly and unit is working as designed. Call complete.

Near Atrium Cir, Belton, TX 76513
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site to install previous parts. Removed dispenser, control and harness. Installed new parts. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Capstone Rd, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR LG LFX31925ST/03 "Arrived onsite for a refrigerator to possibly replaced previous diagnosed sealed system parts. I confirmed the compressor was defective and not pumping refrigerant. I found the system fully charged. I recovered the refrigerant and removed the old drier and the lines from the compressor. When I opened the new compressor box I found that the new compressor that was sent was a universal compressor and since this was a 2012 unit it would require replacing the control and updating the software with a jig. Ordering parts authorization & EBR75234703 PCB ASSEMBLY,MAIN. Sending routing a message to weigh the call. ; ordrng 1 EBR75234703 (PCB ASSEMBLY,MAIN)"

Near Chance Cove, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not shutting off, found faulty timer, I replaced timer, unit tested good."

Near Cullen Blvd, Buda, TX 78610
Lou S.

Lou S.

FREEZER WHIRLPOOL KFIL27CXMS0 "Arrived on site to inspect refrigerator ic smacked not working and water barely dispensing. Upon further inspection, I tested the water dispenser and the water came out slowly. Removed the filter and placed a bypass in the filter head and retested. Water came out as designed, but when putting the bypass in there was no suction. Tested the ice maker and it failed. Also found the FC evaporator drain tube clogged causing water to ice up in the bottom of the FC and water spill out the door.I removed and replaced the ice maker and filter head/reservoir and cleared the evaporator drain tube. Tested all components and unit is operating as designed. No water leaks observed during service, job completed."

Near Sky Ridge Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit for damaged panel. Found damaged panel opened new box and found damaged panel. Will need to order new panel W11180283. Office to reschedule. ; ordrng 1 W11180283 (PANEL)

Near S Congress Ave, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit for damaged panel. Found damaged panel opened new box and found damaged panel. Will need to order new panel W11180283. Office to reschedule. ; ordrng 1 W11180283 (PANEL)

Near S Congress Ave, Austin, TX 78745
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site for refrigerator RC and FC lights not working. Tested and inspected unit and found failed FC light module. Removed failed part and found wire for light broken and is too far back in liner to reach. Called tech line and spoke with Joel (SR# 7727994949) and made aware of issues and what was found. Was instructed that light issue is unrepairable. No repairs are to be done at this time. Office to follow up with warranty. No water leaks present at time of service.

Near Briarcliff Blvd, Austin, TX 78723
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived onsite for the refrigerator section not cooling. During testing found that the Evaporator fan was not on. I removed the evaporator cover and found that the fan was spinning slowing and when I removed the cover all the way out the fan started working properly. Found that the evap fan was not installed correctly and it out of alignment. Also found that the neutral wire to the fan had a Knick and grounding out on the cover causing the fan to run slowly. Causing the no cooling issue. Repaired neutral wire and realign the fan in the correct spot and put the fan wires in the correct spot. All functions tested good. Put cover back on and now we are getting good air flow. Complete.

Near White Oak Dr, Canyon Lake, TX 78133
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for fridge not cooling in the freezer. I did a temp test in the fresh food and freezer. I was getting 32 in the freezer and 50 in he fresh food. I checked the compressor and found the compressor extremely hot. I gained access to the evap in the freezer and fresh food. I ran test 4 and found no frost pattern showing up on th fresh food evaporator, and only half a frost pattern on the freezer evap. I am ordering a compressor W10832994, UV dryer WPW10143759, access valve W10913906, 3 way valve W11094466, 2 hours, and sealed system. Office to reschedule. ; ordrng 1 2HOUR (2 HOUR) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11094466 (valve) and 1 W11094466 (valve) and 1 WPW10143759 (dryer)"

Near Clarence Bohl, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to inspect refrigerator humidity drawer stuck. Upon further inspection, the customer demonstrated that both crisper drawers were not functioning properly. When I pulled the drawer out it got stuck and then fell off the rails. I found that the rails were bowed out and not making good contact with the pan rails. I am ordering both shelves with rollers and scheduled return serviceNo water leaks observed during service.; ordrng 2 W11243759 (shelf-glas)s"

Near Zelma Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8000DW5 Arrived on site to diagnose a washing machine with water that will not turn off. Found failed water valve assembly. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Jasmine Path, Round Rock, TX 78664
Brandon C.

Brandon C.

MICROWAVE GE SCB1001MSS01 "Arrived on site to replace failed digitron, I replaced digitron, unit tested good.

Near Founders Pl, Spicewood, TX 78669
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect wall oven temps. Upon further inspection, customer advised that their inspection said the unit is showing to be heating too hot. I tested temps in the oven with my thermal lead and temp average is 356 degrees. While testing, I notice the time read 354am. Customer advised that the time and date always jump. I removed and replaced the console and main ACU ad programmed. Recommended that the customer get the whirlpool app on their phone wind connect the unit to WiFi. Provided the Whirlpool WiFi connect team number to the customer if they needed assistance. Job completed."

Near Inge Ln, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is not defrosting. Tested unit and found evaporator thermistor not registering through diagnostics. Found thermistor connection not complete. Rewired thermistor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Whelk Loop, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48PPDUDE01 Arrived on site for no cool. Ohmed compressor windings diagnosed a short in the compressor windings. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly AUTHO JQJFN00AL2"

Near Nightlife Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER FRIGIDAIRE FAFW3921NW0 "Arrived on site for customer complaint of unit not completing cycles, found e11 error code, pressure switch error. Recommended by manufacturer to replace pressure switch, if problem continues, will need to also replace main control. ; ordrng 1 134762010 (switch,pressure) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Palos Verdes Dr, Lakeway, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER UNKNOWN DD24DAX9N Arrived on site to test unit for unit not getting any water. Found bad valve ordering new valve requesting for 2 hours. ; ordrng 1 2HOURS (2 HOURS ) and 1 529730 (VALVE )

Near Blazyk Dr, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job to install UI control. After replacement test operation still not working. Called tech line 7727989136. Tested door switch and paddle got voltage to main control . Tech line recommended replacement of main control as well. Also mullion for door not working. ; ordrng 1 W10806457 (rail-mulln) and 1 W11224256 (CONTROL )

Near Big Leaf Dr, Mustang Ridge, TX 78610
Jacob S.

Jacob S.

DRYER MAYTAG MEDX655DW1 Arrived onsite for unit not heating. Tested unit. Found that the element was no longer working. Replaced element. Tested unit p. Unit test good p. No issues at this time. Job complete

Near Hunter Creek Cove, Buda, TX 78610
Robert J.

Robert J.

MICROWAVE IKEA IBMS1455DS00 Arrived on job for complaints of buttons not working. Found the start button not working . Replaced button and test.

Near Beauchamp Rd, Dripping Springs, TX 78620
David  Z.

David Z.

FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site to diagnose freezer that customer says is shutting off causing the items inside to warm up. Freezer is in the garage. Issue is intermittent, but happens regularly causing items to spoil. Talked to Steve at tech line about what could cause this to be intermittent, and only options are either an out of range thermistor or control. Replaced both the compartment thermistor and control. Retested and unit kicked on and started cooling immediately. Advised customer to make sure door can fully close and does not create any kind of gap as well. All is working as designed at this time."

Near Gutherie Dr, Austin, TX 78750
Andy  B.

Andy B.

DRYER WHIRLPOOL WHD5090GW0 Arrived on site for dryer still not working properly. Tested and inspected unit and found rES (Air Channel NTC (SET 1) Value Too High or Too Low) and Bottom filter is blocked by lint or improperly positioned icon coming on. Called tech line and spoke with Kathy (SR# 7727786675) was instructed to check sensors. Did as instructed and found failed sensors. Harnesses may be needed as well. 2 hour job. Ordering needed parts. Office to schedule return trip. Left unit unplugged.; ordrng 1 461970109731 (sensor) and 1 461975011651 (sensor)

Near Ceberry Dr, Austin, TX 78759
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS48SSDUDE01 "Arrived on site and found original icemaker motor has failed, took one picture. Three screen icemaker was damaged in the box, took one picture and a new one will be needed to correct the issue. Will also bring back ice level sensor boards if needed W10790819 , ordrng 1 W10757851 (cntrl-elec) and 1 W10790819 (icemaker)"

Near Osceola Trail, Austin, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of top rack falling down found stop had fallen off, I reattached stop, unit tested good."

Near Vista Cir, , TX 78263
Andy  B.

Andy B.

DRYER WHIRLPOOL RGD4516FW0 Arrived on site for dryer not drying properly. Tested and inspected unit and found issue with fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. Did find that house venting needs to be cleaned. Instructed customer on this. No other repairs are needed at this time.

Near Defender Trail, Austin, TX 78754
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of cooktop being discolored, took pictures and instructed customer to call whirlpool to see if they will cover cosmetic issues."

Near Vista Cir, , TX 78263
James C.

James C.

WINE COOLER KITCHENAID KUWR304ESS00 Arrived on site and found unit making loud vibration noise coming from sealed system. Inspected and found condenser lines touching causing vibration noise. Installed vibration pads to all lines close to each other and ensured no lines touching. Leveled unit and found vibration has stopped and unit is now running properly. Job complete

Near Mescalero, Liberty Hill, TX 78642
Robert J.

Robert J.

RANGE UNKNOWN RGV2-486GDN Arrived on job to replace igniter and regulator. Replaced igniter and still not lighting igniter hot enough and can hear valve trying to work but no gas. Will need valve. ; saved tckt

Near Toro Pass, , TX 78676
Leonardo C.

Leonardo C.

OVEN THERMADOR PRL486GDH/04 Arrived on site to test unit for loud noise. Turned unit on to 450 and unit making noises due to unit heating. Fan sounded good job complete.

Near Marly Way, Austin, TX 78733
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer door gasket torn. Inspected gasket and found damaged at bottom right corner. Removed gasket and installed new. Tested unit. All tested good.

Near Phillip Ln, Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS48PPDUDB20 "Rived on site and inspected refrigerator and found ice will not dispense, found shaft is frozen in place and after clearing it dispenser is working properly.

Near Luna Vista Dr, The Hills, TX 78738
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator leaking water. During testing found no issues with refrigerator. Found no leaks after testing ice maker fill test and water fill test. Customer stated that the leak happened last week and hasn’t leaked sense than. Could find any signs of a leak at all. Refrigerator working fine. Complete

Near Forest Moon Dr, Kyle, TX 78640
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for refrigerator not making ice and not cooling inRC tested and inspected unit and found ice maker is working properly. Instructed customer on how ice maker operations. Found failed control and diffuser for refrigerator not cooling properly. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11212392 (cntrl-elec) and 1 W11317276 (diffuser)

Near Richcreek Rd, Austin, TX 78757
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WEG760H0DS0 "Arrived on site for range cooktop middle burner flame to high and back left burner not lighting. Inspected unit and work area. Found burner caps switched, middle needs to go to back left and back left to middle. Corrected burner caps and tested unit. All tested good.

Near Copperas Creek Cove, Georgetown, TX 78633
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on job for complaints of no ice. Found the condenser fan not working. ; ordrng 1 TJ90SF8404 (TUBE) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)

Near Martin Rd, Dripping Springs, TX 78620
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onsite for door having scratches. Looked at freezer door. Saw scratches. Replaced door. No issues at this time. Job complete

Near San Antonio St, Austin, TX 78705
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for oven not working , found relay on control failed . Will need control . Also oven light has failed . Please call to set return .; ordrng 1 AUTHO and 1 W11281687 (sockt-lite)"

Near McAllister Rd, Bastrop, TX 78602
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for freezer not cooling. I checked the pressure at the compressor and dryer and found 0 on low side and about 130 on the high side. I gained access to the evaporator and found air dye at the evaporator and an ice ball covering the cap tube am replacing the evaporator. I evacuated the system and removed the failed evaporator. I installed a new evaporator, and did a push pull test. I pulled a 30 inch vacuum And charged the system with 5.0 oz f refrigerant. I monitored the pressures and found the low side at 0. I monitored for a good frost pattern. System is operating as designed. Job complete."

Near Cherokee Run, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not starting or not responding to commands with turn knob . Ran diagnostic all checked normal with test wash . Unit will need new console . No water leaks detected at time of service."

Near Lower Red Rock Rd, Bastrop, TX 78602
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW0 Arrived onsite for a washer with an F6E2 error. I found the power button on the UI not working correctly and there was 5VDC from the control to the UI. The control panel needs to be replaced. I replaced the console and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Ridge Rock Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

DISHWASHER BOSCH SHX7ER55VC/50 "Arrived on site for dishwasher door spring broken. Inspected unit and work area. Removed unit and side panels. Found left spring broken. Will need spring kit to repair and replaces both springs. Customer approved repair. Removed broken spring and installed new. Installed unit and tested operation. All tested good, no water leaks detected.

Near Co Rd 257, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for refrigerator developing ice in freezer. Inspected unit and work area. Found FC top door gasket not sealing, causing ice buildup on front right and middle. Removed door and adjusted bracket flipped door gasket and installed door. Tested FC door and found sealing. Found leveling feet not in position., corrected. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected."

Near Copper Leaf Ct, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool in freezer. Found evaporator cover incased in ice,ran diagnostics unit entered defrost,called tech support per tech support needs a new main control,installed updated main control.

Near Bernstein St, Austin, TX 78745
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site and tested operation. Found unit off and not responding. Tested fuses and found thermal fuse has failed.

Near Bold Sundown, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator RC top lights and freezer light not illuminating. Inspected unit and found dent on top right hand corner. Traced DC circuit and found failed RC module. Removed failed module and installed new. Tested all operations. All tested good, no water leaks detected. Spoke with customer on repair."

Near Robinhood Ln, Granite Shoals, TX 78654
David  Z.

David Z.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to diagnose range throwing F1E2 error. Arrived on site and unit breaker was turned off. F1E2 error calls for control replacement. Replaced control. Flipped breaker on and still had no power. Checked terminal block and found L2 wire burnt and severed. Ordering terminal block and harness to resolve. ; ordrng 1 W11219898 (harns-wire) and 1 WPW10245259 (block-term)

Near Michelangelo St, Austin, TX 78729
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found dryer drum is not sitting on glides, remove front panel and after reassembling it is tumbling properly now. No lint found in dryer at time of service, job complete"

Near Bridgestone Way, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Found fresh food section freezing foods. Tested damper and found damper door not moving and damper switch registers damper as closed when it’s open. Unit will need new damper to repair. Damper is currently on back order. Office to schedule return services once part is available. ; ordrng 1 WPW10479155 (DAMPER)

Near Slip Dr, Georgetown, TX 78633
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher door not closing properly. Tested and inspected unit and found failed door strike. Removed failed part and replaced with new from stock. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cameron Rd, Coupland, TX 78615
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I found the compressor running and it was not hot. I found the compartments only a little cooler than room temp. I found the system still charged but it was low. I found no signs of oil anywhere. I installed a dye drier using lokring and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and had a good frost pattern on the evaporator. The unit is working as designed. Call complete.; ordrng 1 W10896677 (COUPLER (TRUCK STOCK REPLENISHMENT))

Near Bridle Path Rd, Lago Vista, TX 78645
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer door closing issues and top panel loose. Tested and inspected unit and found issues with door strike and loose panel. Made adjustments to panel and removed failed strike and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cameron Rd, Coupland, TX 78615
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived onsite for unit not cooling/freezing. Tested unit. Found that the evaporator core is not getting frozen to help freezer/cooling. Submitted sealed system checklist. Ordered parts. Office to reschedule ; ordrng 1 W11107829 (DRIER) and 1 W11209866 (compressor)

Near Ross Rd, Del Valle, TX 78617
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer having LF error code. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F0-E4 spin limited by water temperature, F0-E3 overload and F8-E1 long fill. Performed manual test mode and found no cold water entering unit. Removed failed valve housing and installed new. Tested water operation and found all, working and monitored for possible water leakage. Ran automatic test mode. All tested good, no water leaks detected."

Near Boot Hill Rd, Horseshoe Bay, TX 78657
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect top lights in refrigerator compartment flickering.Checked the freezer light and it was not working.Used truck stock part # W11205083 (module) to complete the repair.Unit now operates as designed with all lighting issues corrected.All water lines were dry at the time of service.Customer Satisfied.Job complete ; used 1 W11205083 (LIGHT) from stock

Near Robinhood Dr, Temple, TX 76502
Eman J.

Eman J.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for washer with off balance code. Tested system found that the washer feet weren’t down, adjusted the feet tested system no more of balance washer. Job complete."

Near E Village Ln, Austin, TX 78758
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for unit flashing f6e1 . Found Mcu has failed ,as well as knob broken off customer attempted to super glue it back on . Can change cycles .

Near Winnipeg Cove, Austin, TX 78759
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDPE334GPS0 "Ride on site and inspected dishwasher found left hand upper rack rail is broken, took one picture. Need to bring back both rails to correct issue; ordrng 1 W10913628 (track) and 1 W10914507 (track)"

Near Burgess Cove, Austin, TX 78738
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite and converted unit to natural gas and replace missing and damaged burner heads. Unit is now operating as designed. All checks good.

Near Sweet William Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JFFCC72EHL01 "Arrived on site to replace torn gasket, I replaced gasket, unit tested good."

Near Blue Ridge Dr, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived to inspect side by side refrigerator not cooling.All fans were running.The compressor would turn on for 5 seconds and cut off.Removed and replaced the start device and unit compressor fired up and stayed on.I placed a bottle of water in the freezer and instructed the customer to wait approximately 24/48 hours for unit to reach optimal temperatures.All water lines were dry at the time of service.Job complete

Near Starlight Dr, Copperas Cove, TX 76522
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker was turn off. Turn ice maker on and ran diagnostics and all functions tested good. Complete.

Near Rebecca Creek Rd, New Braunfels, TX 78133
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB835DC5 "Arrived on site for a washer that’s not spilling out clothes. Inspected unit and work area. Placed in in service diagnostics and found an F3 E1 (pressure system fault), F9 E1 (long drain), and F2 E1 (UI stuck key) error codes. Tested unit for an auto test and found the unit over filling with water. Placed unit in a drain and unit drained most of the water but stopped with a little water at the bottom. I ran the unit through a drain and spin and unit drained but kept running the drain pump. Removed pressure hose from control and unit stopped draining. Turned off unit and reapplied the drain hose. Placed unit in service diagnostics again and unit ran as designed. Had customer run a heavier load which she said caused her issues. Noticed the customer was using too much soap and oxi when running a heavy load. Unit began to oversud. Advised customer of use and care guide for unit and unit ran as designed. Call complete."

Near Kempner Park Dr, Robinson, TX 76706
Eman J.

Eman J.

WASHER MAYTAG MVWX500BW0 "Arrived onsite to install previous diagnosed parts. Install drain pump. Tested system, everything works as designed. Job complete.

Near Harrowden Dr, Austin, TX 78727
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer still tripping the breaker.Found that first technician discovered the unit was on a GFCI , which causes the unit to fail each time after the rinse during the spin cycle.I confirmed the house is 90% GFCI and photographed the breaker box.Advised the customer the washer needs to be on a non GFCI or arch fault breaker.Customer advised he’d complete the electrical issues himself.Unit works as designed."

Near Benvilio Dr, Belton, TX 76513
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC2 "Arrived on site and inspected washer and found valve is constantly dripping, replaced water valve has stopped. Also found waterline connection on the rear of the washer is also dripping and recommended that customer replaced water lines to correct issue. Job complete"

Near Norman Trail, Austin, TX 78749
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to install previously ordered part.Removed and replaced the micro computer.Reassembled and unit tested as designed.Job complete

Near Prewitt Ranch Rd, Killeen, TX 76549
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site to install previously diagnosed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Manor, TX 78653
Robert J.

Robert J.

DRYER WHIRLPOOL MED8630HC Arrived on job to install new panel. Found panel shipped is scratched order new panel. ; ordrng 1 W11203814 (PANEL )

Near Lakeway Blvd, Austin, TX 78734
Paul R.

Paul R.

COOKTOP JENN-AIR JIC4430XS00 Arrived onsite for a cooktop that when turning on the RF burner the LR burner comes on. I found all four burner controls turning the burner on diagonally from it on the opposite side of the cooktop. I power cycled the unit and reconfigured it to 24 just like the tech sheet shows and tested the unit having the same results. I called techline and spoke with Bruce. Bruce stated it sounds like the wiring to the UI was reversed and advised checking that SR# 7727987646. I checked all of the wiring on the module and the UI and found everything connected correctly. I removed the module that was replaced on a previous visit on 5/13/2020. I tested the unit and found all of the burners working as designed. Call complete.

Near Deepwood Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

DRYER MAYTAG PYE4500AYW Arrived on site for dryer making abnormal noises. Performed diagnostics and ran unit to identify noise. Disassembled unit and found front bearing worn out. Found noise coming from motor when turning blower wheel manually.

Near Dawn, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL MFI2569VEM1 Arrived on site for refrigerator not dispensing water or ice. Found that unit is making ice but not dispensing water or ice. Tested and inspected unit and found failed dispenser control.Instructed customer on this and use and care and practice for best performance. No water leaks present at time of service

Near FM 1466, Coupland, TX 78615
Scott  M.

Scott M.

COMPACTOR KITCHENAID KUCS03FTSS0 "Arrived on site ,replaced switch kit . All tested good . Job complete ."

Near Welcome Glen, Austin, TX 78759
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6620HC0 Arrived on site and inspected prior found motor mount spring clamp farthest away from family is broken took pictures. Will need a new Motor mount clamp to correct the issue.; ordrng 1 W11401018 (NOISE REDUCTION SERVICE KIT) and 2 WPW10121316 (clamp)s and 1 WPW10242878 (base)

Near Butler Cir, Austin, TX 78737
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for making sounds when shifting, checked for sounds and could not replicate, replaced shifter and cam and retested. No problems found. Complete"

Near Buttercup Ln, New Braunfels, TX 78130
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for water dispensing slow. I checked the water from the dispenser and found it coming out slow. I removed the water filter and tested again. It was still coming out slow. I gained access to the back of the fridge and inspected the the inlet valve and breaded line. I found part of the gasket for the breaded line was jammed into the valve restricting flow. I removed the gasket and put in a new 1/4 inch tube from the wall valve to the inlet valve and tested the water dispenser. Water is dispensing at a normal rate. No water leaks detected. Job complete.

Near Brooke St, Hutto, TX 78634
Paul R.

Paul R.

REFRIGERATOR LG LRSPC2331T "Arrived onsite for a refrigerator that the ice started melting and the freezer started warming up. I found the compressor scorching hot and mechanically failing. The compressor need to be replaced. Compressor part number 2521JA1006B Ordering parts research and AUTHO of found.; ordrng 1 PARTSRESEARCH (COMPRESSOR, DRIER, SERVICE TAP, AND CONTROL IF IT’S A UNIVERSAL REPLACEMENT.)"

Near Constitution Dr, Lago Vista, TX 78645
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW6630HW0 Arrived onsite to for unit leaking from dispenser drawer area. Replaced dispenser drawer. Also found that unit was un leveled. Called Techline to report findings. Got SR#7727982302. No leaks at this time. Job complete

Near Metcalfe Rd, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL MFF2258FEZ03 "Arrived on site and found no ice production, freezer light switch is broken and missing. Will need to bring back all icemaker components and freezer light switch to correct issue. No water leaks from connections at time of service; ordrng 1 W10884390 (icemaker) and 1 W11181718 (WATER TUBE) and 1 W11396033 (LIGHT SWITCH ) and 1 WPW10498976 (valve)"

Near Cadiz Cir, Austin, TX 78741
Eman J.

Eman J.

DRYER MAYTAG MEDB835DW4 Arrived onsite for dryer not drying. Tested system found sensor faulty. Ordering sensor W10868982; ordrng 1 W10868982 (duct-lint)

Near Payne Ave, Austin, TX 78757
Noah D.

Noah D.

OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect oven for not heating correctly and leaking gas, upon inspection found no leaks or problems,s sr# 7727984675 tested calibration and found temps are normal for a full calibration cycle. Complete"

Near Loma Ranch, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site can inspected washer and found same error code for unbalanced load, homeowner experienced drain pump turn on when no laundry was being done. Homeowner stopped it by holding start button down. Ran all functions in manual diagnostics and everything passed, ran a calibration cycle and an automatic test cycle and everything past. Insured pressure hose was clear, job complete."

Near Bridgestone Way, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR GE GTH18XCTZRWW Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed OVERLOAD PTCR COMBO. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Wind Farm Rd, Taylor, TX 76574
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not getting to temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete

Near Yellowbark St, Hays, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM Arrived on site to test unit for unit not having power. Test unit and found unit getting correct voltage but control no responding. Replaced control board test unit and unit test good job complete no leaks present at this time.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite and found unit operating with lint trap housing full of downy lint preventing airflow. Removed lint and unit will now dry properly. All else checks good.

Near Strathaven Pass, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDB880BW0 "Arrived on site for dryer having long dry times . Found element had failed ,found screw in coils . Replaced heater . No lint build up at time of service. Job complete ."

Near Alverstone Way, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS3155DHB01 Arrived on site for refrigerator making noise when opening and closing door. Tested and inspected unit and found unit was not properly leveled from last visit. Leveled unit properly and tested unit. All operations are normal. No water leaks present at time of service.

Near Amber Stream Ln, Manor, TX 78653
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace pan. after replacement test operation. No leaks detected at time of service.

Near Tasajillo Trail, Austin, TX 78739
James C.

James C.

REFRIGERATOR FRIGIDAIRE FRS26ZRFW3 Arrived on site and installed new defrost heater and bi metal. Tested operation and found unit working properly. Job complete

Near Olive Branch, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of unit not washing, and not drying properly, and leaking. Found error codes F7e1 f6e4 in diagnostic mode. Found diverter motor not switching between top and bottom spray arms. Found heater circuit to be good, found float switch passed.

Near Fender, Kyle, TX 78640
Richard P.

Richard P.

DRYER MAYTAG MEDB835DC4 Arrived onsite for the dryer with AF error. Ran diagnostics and found error code for restricted air flow. During testing found that the vent tube in the home is still clogged. Showed the customer the difference between restricted air flow and good air flow. Customer agrees that there is still a clog in the vent in the home. Customer stated that they will call maintenance to clean out vent tube sense his shop vac didn’t remove the clog. Complete

Near Laughing Pear Dr, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR GE PFSS9PKYBSS "Arrived on site to preform sealed system repair on refrigerator. Checked frost pattern and noted only top coil of freezer would frost but full pattern on RC evap. As this is a looped system unit is low on refrigerant. Inspected unit for oil in evap sections and compressor compartment. Found no oil in evap areas, but it was leaking out from cavity where the lines enter the compressor compartment. No repairs can be done to correct issue, job is complete."

Near Keenland Dr, Georgetown, TX 78626
Lou S.

Lou S.

WASHER LG WM2688HNMA "Arrived on site to inspect washer leaking. Upon further inspection, I removed the top panel and found water on the top of the hot inlet valve. Turned the unit on and water began to come out the valve. I removed and replaced the valve and retested. Unit is operating as designed. No water leaks at the end of service, job completed."

Near Covington Cove, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI6SARXXF04 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found where water had leaked from the the motor and ceased it. I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Covington Cove, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed circulation pump.

Near Ivalenes Hope Dr, Austin, TX 78717
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived onsite and found unit not heating. Replaced mag cap and diode. Unit is now operating as designed and heating properly.

Near Solitude Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to install previously diagnosed control and UI. Removed failed parts and replaced with new and cleared error codes and tested unit and found no improvement and microwave light not working. Ordering light, new control, panel, fuse, filter and lamp housing. May also need harness. 2 hour job. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 2 W10886919 (lmp-basles)s and 1 W10915648 (cntrl-elec) and 1 W11093254 (panl-cntrl) and 2 W11188752 (fuse)s and 1 W11398764 (FILTER ) and 1 WPW10490593 (housng-lmp)"

Near Cameron Rd, Coupland, TX 78615
Brandon C.

Brandon C.

DISHWASHER BOSCH SHX878ZD5N/01 "Arrived on site for customer complaint of unit not completing cycle, found door latch faulty, replaced latch, unit tested good."

Near Maenius Rd, Blanco, TX 78606
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KUDC03FVSS0 Arrived on site to replace water valve and dispenser for refrigerator. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near S Lynnwood Trail, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on job for complaints of icemaker not working. Ran diagnostics and found switch not showing open or closed for bucket. Ordered control and switch. Will need auto to complete. ; ordrng 1 W10656772 (switch,rocker arm) and 1 WPW10758681 (cntrl-elec)"

Near Lakeway Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15PLTS0 "Arrived on site for customer complaint of no ice production, found failed recirculating pump, I replaced pump, unit tested good."

Near W Cave Loop, Dripping Springs, TX 78620
Richard P.

Richard P.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for the cook top cracked / scratched. During inspection found that the cook top is cracked/ scratch in a different place than last time. I took pictures the crack / scratch is not over the element. We will need to get authorization to replace the cook top from whirlpool. ; saved tckt

Near Delanoy Dr, Canyon Lake, TX 78133
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived onsite for a ice machine not filling with water. I ran diagnostics and found the control showing the reservoir was empty but the fill valve was not opening. I checked for water from the wall to the machine and the customer had good water pressure. I checked voltage at the valve and had 120VAC on the black and white wires and no DC voltage on the other connector. I disconnected the water level sensor and ran the same test getting the same results of 0VDC. I spoke with CS. The control needs to be replaced.

Near Timber Creek Cove, Round Rock, TX 78665
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on site for freezer light not working. I inspected the unit and work area. I found the freezer light not coming on and the open door indicator not coming on. I inspected the freezer switch and found it intermittently activating. I replaced the freezer switch with new. The light come on and the open door indicator come on when the freezer door is open. Job complete. No water leaks detected.

Near Orts Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect unit failures.Customer advised the lights in the refrigerator and freezer compartment are not working.I confirmed the complaint used truck stock W11205083 to complete the repair.Unit now operates to customers satisfaction.All water lines were dry at the time of service.Job complete ; used 1 W11205083 (LIGHT) from stock

Near Ridge Wood Dr, Temple, TX 76502
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived site for dish washer shutting down . Found controls are not responding to any commands .Checke and found proper voltage to control . No power leaving . Replaced control , ran diagnostics wash . All checked normal . No water leaks detected at time of service. Job complete ."

Near Blueridge Ct, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site to inspect refrigerator section freezing foods. Upon further inspection, I tested temps in the FC=8degrees and RC=33 degrees. Customer provided photos of frost built up on the damper cover. Tested the damper and it was lagging when it opened/closed and the motor was loud. Removed and replaced the damper control and retested and it’s operating as designed. Also found the right RC door gasket is torn. Ordering the gasket and scheduled return service No water leaks observed during service.; ordrng 1 W10830046 (gasket-fip)"

Near Lazy Oaks Dr, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to install ice bin for refrigerator. Installed part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Castle Pines Dr, Austin, TX 78717
Jacob S.

Jacob S.

RANGE FRIGIDAIRE FFEF3054TS "Arrived onsite for front left burner to unit being too hot. Tested unit. Unit is working as designed. Let customer know that the burner is working correctly as it is a dual zone burner, and will get really hot really fast. No issues at this time. Job complete"

Near Alysheba Dr, Del Valle, TX 78617
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool. Strong oil smell in fresh food. Removed cover assembly found clip that connected thermistor to evaporator pierced evaporator causing oil to leak out and damage drain pan and caused damage to housing. Will need to order housing assembly to complete job 2HRS for repairs; ordrng 1 2HRS and 1 W10503486 (HOUSING) and 1 W11087438 (MOTOR EVAP)

Near Park Bend Dr, New Braunfels, TX 78132
Eman J.

Eman J.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for washer not draining and making loud noise. I ran diagnostics, it drains fine and spins fine. I also ran it on a drain and spin cycle. Works fine, spins fast with out any loud noise. I advised the customer to record the sound if it happens again and to also make sure his load is balanced."

Near Walnut Hills Dr, Austin, TX 78723
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL GC5NHAXVY01 "Arrived onsite for the ice maker not making ice. During inspection found that the ice maker fill tube is has frozen up. Could not get the ice maker to run a cycle. Will need to replace ice maker and ice maker fill tube and valve. On next visit. Will need authorization. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR. ICE MAKER, WATER VALVE, WATER TUBE) and 1 WP2303216 (fitting)"

Near Granite Rd, Spring Branch, TX 78070
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH32519HB4 "Arrived on site to inspect microwave for clicking and shutting off, upon watching video of mic found the mag cap and diode needed to be replaced. Ordering parts, ; ordrng 1 W10343300 (CAP ) and 1 W10754299 (MAG ) and 1 W11222648 (DIODE)"

Near Cool Breeze, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR LG LFX31925ST/00 "Arrived on site for customer complaint of loud rattling noise, found noise coming from freezer side fan motor/evap cover. I replaced evap cover with fan motor, unit tested good."

Near Spring Dr, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER GE WCVH4800K2WW "Arrived on site and inspected washer and found customer is experiencing a rattling sound during the drain cycle. Inspected drain pump and found impeller is broken loose. need to bring back a new drain pump and a second technician washer and dryer are stacked.; ordrng 1 WH23X10036 (pump drain asm)"

Near Lawson Ln, Austin, TX 78702
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to inspect fridge for not draining, replaced drain pan and tested. No problems found. Job complete"

Near Haven Point Loop, New Braunfels, TX 78132
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to continue diagnosis of ongoing cooling issues in FC and 3 way valve hammering. On arrival customer said FC was warming up again several days ago. said he had put the unit in diag mode after reading online as well as ran thermistor check. After removing it from diag mode, unit started cooling normally again. Frequently the 3 way valve will just ha,met and hammer for up to 30 mins, customer had several videos. At the time I arrived and checked the unit, there were no defrost issues found, and temps were normal. Went in and out of diag mode a couple times and never heard the 3 way valve reset like normal. Talked to CS and recommended we do the a 3 way valve under sealed system under warranty, as well as replace main PCB. Ordering compressor and access valve, with the 3 way valve and control being marked for use on return visit. . ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler)"

Near Capella Trail, Austin, TX 78732
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer still making noise. Tested and inspected unit and found noise coming from top panel due to failed switches. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WPW10285511 (cycle select switch) and 1 WPW10285512 (temp switch) and 1 WPW10285517 (cycle select switch) and 1 WPW10285518 (cycle select switch)

Near Riparian Rd, Manor, TX 78653
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE525S0JZ0 Arrived onsite and replaced control panel. Unit is now operating as designed.

Near Purple Azalea Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF532SMBB00 Arrived onsite and found unit operating with failed start device. Repaired. Unit is now operating as designed.

Near Co Rd 100, Georgetown, TX 78626
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT750SAHZ "Arrived on site to inspect washer for not operating during washing, found that the pump was not operating, ordering pump and rescheduled ; ordrng 1 W11087376 (SUMP MOTOR )"

Near Rosemary Dr, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL DU1100XTPBB "Arrived on site for dishwasher that still not allowing cycles to be selected and is blinking the clean LED light. Inspected unit and work area. Issue is due to a heating circuit problem and measured resistance to the heater and high limit thermostat. Heater was within range. Tested continuity going through the heater relay and was finding inconsistent continuity. I called Techline and spoke to Dave SR# 7727984355. He advised that if the dishwasher started and the unit would heat during the diagnostics cycle if the door switch was activated, that the issue would be with the control. He advised the diagnostics test would bypass several relays due to forcing it into a heat. He advised to replace the control to fix the issue. Replaced control and ran unit through a diagnostics cycle. Unit ran as designed. Call complete."

Near Cold Water, Waco, TX 76712
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site for washer that is locked and wont stop draining. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E1 (pressure system fault). Replaced pressure switch and tested unit. Unit is working as designed. Call complete.

Near San Benito Dr, Robinson, TX 76706
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not washing.Confirmed the complaint and ran diagnostics test mode and wash motor never powered up.Removed and replaced the pump and motor and new part was defective and didn’t seat into the tub properly and continued to leak.Called office and spoke with CS and advised him of the issue.Was told to reorder the W11025157 PUMP & MOTOROffice to reschedule with customer.Needs more work.; ordrng 1 W11025157 (PUMP AND MOTOR )

Near Misty Pine Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF305EBS01 "Arrived on site for odd noise and freezing gin fresh food. Power cycled unit diagnosed loud noise from gears rotating inside of damper control,diagnosed air leaking around damper housing with damper door closed. Installed a new damper due to loud noise,added sealer around housing to prevent cold air from entering with damper door closed."

Near Village W Dr, San Marcos, TX 78666
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived onsite for refrigerator dispensing dirty water and broken filter. . Tested system found filter housing broken, replaced housing. Tested system, still not dispensing water. Found valve faulty, Changed the valve, tested system everything works as designed job complete."

Near Golden Canary Ln, Austin, TX 78723
James C.

James C.

ICE MACHINE WHIRLPOOL KUIX535HPS "Arrived on site and installed new pumps. Tested operation and found pumps not functioning. Installed new harness to pumps and tested operation. Found pumps still not operating. Installed main control,and tested operation. Unit tests good. Job complete"

Near Highland Spring Ln, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator deli control. Upon further inspection, I found the deli control non responsive. Removed the control form the door and found a small amount of moisture inside the cavity. Removed moisture and replace the control and still no response. I checked the harness and found the brown wire broken. Also found the door gasket torn. I am ordering the left deli door and harness and office to schedule return service. No water leaks observed during service.; ordrng 1 W10815669 (dor-fip ss) and 1 W11170612 (harns-wire)"

Near Nokota Bend, Georgetown, TX 78626
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator that’s leaking water from the icemaker area. Inspected unit and work area. Found water buildup on the left side of the icemaker area dripping into the icemaker been area and freezing. Removed icemaker and found icemaker leaning to the left causing water to drip out of the side and run down into the icemaker bin area as it froze. Receded icemaker and unit is working as designed. Call complete.

Near Southwinds Dr, Lorena, TX 76655
Jonathan  S.

Jonathan S.

RANGE KITCHENAID KESS907SSS06 Arrived on site for rename having broken cooktop. Inspected unit and work area. Found top glass broken. Removed cooktop and cleaned glass. According to notes cooktop has been prepaid for. Installed new cooktop and tested all operations. All tested good.

Near Turkey Run, Meadowlakes, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice. Ice in icemaker mold found power shut off to optics,turned on optics,ran diagnostics for icemaker,no errors on icemaker,ran harvest test passed,ice dumped ran fill test passed."

Near Fletcher Bend, Buda, TX 78610
Jacob S.

Jacob S.

DRYER MAYTAG MGDC465HW0 Arrived onsite for seal coming apart. Looked at unit. Saw that seal from the door had ripped. Ordered part. Rescheduled with customer.; ordrng 1 W11035878 (brng&seal)

Near E 14th St, Austin, TX 78702
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on job for complaints of handle loose. Confirmed set screw of right side of handle loose causing handle to move. Tighten set screw to proper torque to secure handle to panel.

Near Rush Pea Cir, Austin, TX 78738
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that is not moving air. Found blower wheel has come off of motor shaft preventing airflow. Reset blower wheel the proper position and found no other failures. All is working properly at this time and job is complete.

Near Monahans Dr, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised that the previous tech advised her that the freezer light would be replaced and another part that has to do with the frost building up in the freezer on the right side rail. When I opened the freezer door, I found a small amount of frost built up on the right side of the door on the front drawer equivalent to an air leak. I closed the door and found the door gasket had a small gap at the top right corner and was leaking warm air into the freezer section. Also found a small amount of ice at the top right corner of the gasket near the gap. It appears the door is sealing other than that one spot. Using a level, I checked the mullion between the RC & FC sections and found a small gap where the mullion slightly bows. I advised the customer of my findings and am ordering the FC door with gasket. I removed and replaced the FC light and tested. All lights are

Near W Legend Oaks Dr, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site for icemaker not working. I inspected the unit and work area. I found the the wiring harness not connected. I reconnected the wiring harness and adjusted the fill tube. Unit went through a harvest cycle and filled with water. No water leaks detected. Job complete.

Near Maple Run Dr, Round Rock, TX 78664
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for refrigerator leaking. Tested system found freezer floor cover in ice covering freezer floor and dip pan. Ordering heater WPW10495967 ; ordrng 1 WPW10495967 (heater)

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found Customer has experienced twice during a small load water on the floor towards the rear right hand side. Found error code for unbalance loan. We are not secure the washer is able to rock, corrected this. Ran test 12 in the diagnostic cycle and did not find any leaking. Ran tests in manual and still did not find any leaking filled water up to cover Bellow and it still did not leak. Drained all water out and drain hose and stand pipe did not leak. Reported issue to tech line 7727984372"

Near Woodlake Cir, Austin, TX 78733

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