We serviced a
GE REFRIGERATOR
Model GSHL5KGXCCLS
Near Copperas Cove, TX 76522
Al
Job Details: 01/18/2022
Arrived back on site to inspect unit not dispensing ice. I tested the unit after reseating the ice container and couldnt duplicate the failure. the customer to dispense ice and it worked for her as well. No parts needed at this time. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSD2652KGW
Near Temple, TX 76502
Jonathan M
Job Details: 01/18/2022
Arrived on site for a refrigerator thats not dispensing ice. Inspected unit and work area. Confirm the customers complaint and remove the ice from the container. From the container arm was detached from the back plastic piece and thus was not allowing the motor to catch the rotator arm. Fixed the arm back onto the back plastic piece and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPB3
Near Killeen, TX 76549
Al
Job Details: 01/18/2022
Arrived on a 2/2 for a dishwasher dispenser not functioning properly. Confirmed the complaint and found the actuator on the dispenser assembly was defective causing the malfunctions. Removed and replaced it and unit tested properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Killeen, TX 76549
Al
Job Details: 01/18/2022
"Arrived to inspect side by side refrigerator with ice dispensing issues. Unit was making ice, but not dispensing it. When pad was pressed the flap opened, but the auger motor wasnt working. Ordering WP2252130 auger motor. Office to schedule return services. Needs more work ; ordrng 1 2252130 (AUGER MOTOR)"
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Woodway, TX 76712
Jonathan M
Job Details: 01/18/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced oven user interface console and tested the unit. The unit reached 400?F temperatures in both ovens and were cycling properly. Did not get any error messages while on site. Advised the customer to keep an eye on their unit and a call back if any other issues persist.Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Belton, TX 76513
Jonathan M
Job Details: 01/18/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested the unit. The unit began to operate as designed. No leaks present during operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Noah D
Job Details: 01/18/2022
"Arrived on site to inspect unit for not turning on the upper light on fridge cab, only the top left one was out and it still had the new plastic on it.Changed 1 module and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78747
Kevin
Job Details: 01/18/2022
"Arrived on site and replaced timer diagnosed by previous technician, after replacement dryer still wouldnt run and trips breaker immediately. Spoke with techline and thermostat heater is reading 7 ohms, They said this is likely the reason for the experience, 7732753124 replaced thermostat and this did not correct the issue. Next spoke with SW and went wire by wire circuit by circuit and could not find the reason the breaker keeps tripping. Will need to bring back all parts again including wiring harness ; ordrng 1 WPW10117655 (Pts) and 1 W11050715 (Switch) and 1 WPW10185982 (Timer) and 1 W10704067 (Harness) and 1 279827 (Motor) and 1 WPW10237959 (Door switch) and 1 279838 (Element) and 1 W10900067 (Cut off kit)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS
Near Spicewood, TX 78669
Leonardo
Job Details: 01/18/2022
Arrived on site to test unit for burner not igniting. Test unit and found unit not converted to LP correctly. Put the correct orifices to correct burners test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555sDFZ11
Near Austin, TX 78717
David Z
Job Details: 01/18/2022
Arrived on site to follow up on refrigerator not producing ice. Checked icemaker and found the ice bucket had a sheet of ice in it due to water spraying out of a frozen over fill cup. Removed icemaker and bucket and removed the ice buildup. A piece of Styrofoam had lodged in the fill cup. Used some silicon to seal the Styrofoam by the fill tube. Unit is now working as designed with no further leaks. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Temple, TX 76502
Jonathan M
Job Details: 01/18/2022
"Arrived on site for a washing machine that is shaking. Inspected unit and work area. Ran the unit for diagnostics and found an F0 E2 (oversuds) error code. Ran the unit through an auto test and the unit ran as designed. Ran the unit through a high speed manual spin and the unit ran as designed. The customer stated that she does not overload this washer and that she only lives with her husband. She advised that they only throw in two towels with a couple small hand towels and the unit will go off balance. She also advised that when she runs lighter loads with a pair of jeans, the unit still goes off balance. I did notice underneath her washer the unit is sitting on a plastic tub which is sliding when the washer is pushed or pulled. I did advise her to remove the tub underneath the washer to avoid the unit sliding. Also went over loading techniques and the unit is working as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS4
Near Austin, TX 78727
David S
Job Details: 01/18/2022
"Arrived on site to install previous diagnose parts. I removed the failed console and replaced the console, display board, and main control with new. I reassembled the unit and tested it. It is now working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Spicewood, TX 78669
Luis
Job Details: 01/18/2022
"Arrived on site for ice build up in freezer. Found excessive ice build up on right side liner walls and roof,closed door found right side of freezer door not closing causing warm air to enter freezer. Removed door and drawers removed ice on walls,adjusted brackets,reinstalled drawers and freezer door. Door sealing correctly to cabinet no gaps between gasket and cabinet
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Salado, TX 76571
Tyler
Job Details: 01/18/2022
Arrived on site for refrigerator with. Rosen door bin. Upon arrival confirmed complaint. Upon arrival customer also stated water/ice dispenser+icemaker were all fully functioning as designed. Found lower right side shelf bin in rc door cracked. Replaced bin. Unit functioning as designed call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, TX 76542
Tyler
Job Details: 01/18/2022
Arrived on site for microwave not turning on/getting power. Upon arrival confirmed complaint And verified unit had stable 120v connection. After further testing I found all 4 door switchs functioning as designed. Found fuse on noise filter had blown. Used a tester fuse and found unit powered back on. Found all heating hardware fully functioning as designed with tester fuse.
We serviced a
GE MICROWAVE
Model JNM3163RJ1SS
Near Copperas Cove, TX 76522
Al
Job Details: 01/18/2022
"Arrived to inspect microwave that intermittently trips the breaker. Tested the unit and Unit didnt malfunction. Is heated and didnt Tripp. All of customers outlets in kitchen are on the same gfci outlet series. Customer advised when they have the crock pot, toaster and other items on at the same time is when the issue intermittently occurs. Unit didnt malfunction on this date when put to the 2 minute water cup test, twice. No parts needed at this time. Customer encouraged to replace gfci with standard breaker."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, TX 78155
Andrey
Job Details: 01/18/2022
"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found bad shift actuator, replaced actuator, tested unit,unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Buda, TX 78610
Jacob
Job Details: 01/18/2022
Arrived onsite for the unit not make ice. Looked at the ice maker and ice maker looked to be broken. Ordered ice maker. Office to reschedule ; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Killeen, TX 76549
Al
Job Details: 01/18/2022
"Arrived to inspect side by side refrigerator with ice dispensing issues. Unit was making ice, but not dispensing it. When pad was pressed the flap opened, but the auger motor wasnt working. Ordering WP2252130 auger motor. Office to schedule return services. Needs more work ; ordrng 1 2252130 (AUGER MOTOR)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Kimo
Job Details: 01/18/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed pats and found unit operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78747
Kevin
Job Details: 01/18/2022
"Arrived on site and replaced timer diagnosed by previous technician, after replacement dryer still wouldnt run and trips breaker immediately. Spoke with techline and thermostat heater is reading 7 ohms, They said this is likely the reason for the experience, 7732753124 replaced thermostat and this did not correct the issue. Next spoke with SW and went wire by wire circuit by circuit and could not find the reason the breaker keeps tripping. Will need to bring back all parts again including wiring harness ; ordrng 1 WPW10117655 (Pts) and 1 W11050715 (Switch) and 1 WPW10185982 (Timer) and 1 W10704067 (Harness) and 1 279827 (Motor) and 1 WPW10237959 (Door switch) and 1 279838 (Element) and 1 W10900067 (Cut off kit)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS
Near Spicewood, TX 78669
Leonardo
Job Details: 01/18/2022
Arrived on site to test unit for burner not igniting. Test unit and found unit not converted to LP correctly. Put the correct orifices to correct burners test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Austin, TX 78723
Robert
Job Details: 01/18/2022
Arrived on call for complaint of not starting. Found the power supply for L1 not there. Will need to have the supply issue correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
JENN-AIR RANGE
Model n/a
Near Leander, TX 78641
Kimo
Job Details: 01/18/2022
Arrived onsite to install cooktop. Upon inspection of old cooktop I found that the screws were all rusted out I am ordering 1x wp3368921 SCREW-TORXOffice to reschedule.; ordrng 1 WP3368921 (SCREW-TORX)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Buda, TX 78610
Jacob
Job Details: 01/18/2022
Arrived onsite for the unit not make ice. Looked at the ice maker and ice maker looked to be broken. Ordered ice maker. Office to reschedule ; ordrng 1 W11546935 (Ice maker)
We serviced a
JENN-AIR RANGE
Model JGS9900CDS
Near Leander, TX 78641
Kimo
Job Details: 01/18/2022
Arrived onsite for rang not igniting in oven. Upon inspection I found back ignitor burnt out. I installed new one and tested unit and found unit operating as designed.job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Austin, TX 78723
Robert
Job Details: 01/18/2022
Arrived on call for complaint of not starting. Found the power supply for L1 not there. Will need to have the supply issue correct.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78717
Kimo
Job Details: 01/18/2022
Arrived onsite for DW not working. Upon arrival I put unit into diag mode and found code f1e1 I power cycled unit and found no change I check harness for continuity found it good. The I in stalled new sump and motor and tested unit and found that it would ash now but not drain. I installed new drain pump and tested unit and found that unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
MAYTAG DRYER
Model MGD8200FW1
Near Austin, TX 78702
Jacob
Job Details: 01/18/2022
"Arrived onsite for unit making noise during operation. Tested the unit and heard some vibration noises. Upon further inspection, found that the fan had lint and causing the fan to spin out of balance. Removed the lint. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/18/2022
Arrived onsite for refrigerator tripping breaker and not making ice. Upon inspection found wrong Ice maker and harness installed. Called in parts research and Whirlpool gave part numbers. Ordering ice maker and harness. Office to reschedule. ; ordrng 1 W11562214 (Wire harness) and 1 W11510803 (Ice maker)
We serviced a
JENN-AIR RANGE
Model n/a
Near Leander, TX 78641
Kimo
Job Details: 01/18/2022
Arrived onsite to install cooktop. Upon inspection of old cooktop I found that the screws were all rusted out I am ordering 1x wp3368921 SCREW-TORXOffice to reschedule.; ordrng 1 WP3368921 (SCREW-TORX)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78717
Kimo
Job Details: 01/18/2022
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found that the impeller would not turn with motor upon further inspection I found impeller cross threaded onto the motor.I am ordering 1x WPW10309864 DIVIDER. To complete repair.office to reschedule.; ordrng 1 WPW10309864 (DIVIDER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Jonathan S
Job Details: 01/18/2022
"Arrived on site for dishwasher top rack falling down. Inspected unit and work area. Found right adjuster broken. Removed top rack and adjusters. Installed new adjuster and reinstalled rack. Tested rack operation. Performed diagnostics mode, no fault codes. Monitored test cycle operation and found unit working as designed. Spoke with customer soap usage with home water softener."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78717
Kimo
Job Details: 01/18/2022
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found that the impeller would not turn with motor upon further inspection I found impeller cross threaded onto the motor.I am ordering 1x WPW10309864 DIVIDER. To complete repair.office to reschedule.; ordrng 1 WPW10309864 (DIVIDER)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Spicewood, TX 78669
Brandon
Job Details: 01/18/2022
"Arrived on site to replace valve, after replacing, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Austin, TX 78727
David S
Job Details: 01/18/2022
"arrived on site for washing machine not filling with enough water and not spinning out. I inspected The the unit and work area, I found fault codes F9e1 long drain, f7e6 motor fault. I ran a diagnostics cycle and found the cold valve not opening all the way. During the spin cycle I could hear grinding. I inspected the gear case and found oil leaking. I spoke to the customer about needing a new gearcase, valves belt and cam.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Austin, TX 78727
David S
Job Details: 01/18/2022
"arrived on site for washing machine not filling with enough water and not spinning out. I inspected The the unit and work area, I found fault codes F9e1 long drain, f7e6 motor fault. I ran a diagnostics cycle and found the cold valve not opening all the way. During the spin cycle I could hear grinding. I inspected the gear case and found oil leaking. I spoke to the customer about needing a new gearcase, valves belt and cam.
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, TX 78756
Jimmy J.
Job Details: 01/18/2022
"Arrived on site for Washer throwing error code F27 Please DO advise cons if you all service commercial appliances. Stackable washer was stuck in error F27 displayed. Could not reset or place in diagnostics because key to panel is missing. Gained access to the filter and removed all suds and fibers stuck inside. Suds were very thick so I went over amount of detergent necessary to avoid over sudsing. She knew about the over sudsing due to high efficiency washers, but is still working with her staff to only use a tablespoon. Gained access to pressure switch and it wasnt kinked and when I blew through it it was not clogged. Tried powering back on washer and same error remained. Ordering new lock (comes with key) (W11231586) to return and complete the repair. Once we are able to gain access to the interior panel and start diagnostics to reset the fault codes the washer may begin running as designed with the work Ive done today. Returning with all parts. Found hot water line had a small leak at the washer valve. Evidence of water stain on rear panel. Took picture for quick pics of water stain. I was able to tighten the hose to eliminate the leak. Once washer is repaired and it calls for water we will need to double check that the hot water hose isnt still dripping as it was when I arrived.
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, TX 78756
Jimmy J.
Job Details: 01/18/2022
"Arrived on site for Washer throwing error code F27 Please DO advise cons if you all service commercial appliances. Stackable washer was stuck in error F27 displayed. Could not reset or place in diagnostics because key to panel is missing. Gained access to the filter and removed all suds and fibers stuck inside. Suds were very thick so I went over amount of detergent necessary to avoid over sudsing. She knew about the over sudsing due to high efficiency washers, but is still working with her staff to only use a tablespoon. Gained access to pressure switch and it wasnt kinked and when I blew through it it was not clogged. Tried powering back on washer and same error remained. Ordering new lock (comes with key) (W11231586) to return and complete the repair. Once we are able to gain access to the interior panel and start diagnostics to reset the fault codes the washer may begin running as designed with the work Ive done today. Returning with all parts. Found hot water line had a small leak at the washer valve. Evidence of water stain on rear panel. Took picture for quick pics of water stain. I was able to tighten the hose to eliminate the leak. Once washer is repaired and it calls for water we will need to double check that the hot water hose isnt still dripping as it was when I arrived.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Spicewood, TX 78669
Leonardo
Job Details: 01/18/2022
Arrived on site to test unit for unit burning stuff. Test unit and found broiler element stuck on the on position even when unit is off. Will need new control board.Office to reschedule ; ordrng 1 W10894098 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW1
Near Spicewood, TX 78669
Leonardo
Job Details: 01/18/2022
Arrived on site to test unit for unit burning stuff. Test unit and found broiler element stuck on the on position even when unit is off. Will need new control board.Office to reschedule ; ordrng 1 W10894098 (Control board)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Austin, TX 78745
Tyler L
Job Details: 01/18/2022
"Arrived on site for complaints of water leaking from bottom. Traced the water trails back to the valve housing. Ran unit in factory diagnostics and found a small amount of water leaking out the backside of the housing. Installed new part and tested. Unit tested good. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Burnet, TX 78611
Cliff
Job Details: 01/18/2022
Arrived on site to diagnose a washer that is not cycling properly. Found failed watervalve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
MAYTAG DRYER
Model DE212
Near Burnet, TX 78611
Cliff
Job Details: 01/18/2022
Arrived on site to diagnose a dryer that is not tumbling. Found belt slipped out of position and reset it to proper placement. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Austin, TX 78758
David S
Job Details: 01/18/2022
"Arrived on site for washer leaking. I found the drain hose not attached properly. I fixed the drain house and found the rubber support for the motor, damaged. I ran a diagnostics cycle and found it working as designed. I am ordering the support ; ordrng 1 W11036663 (Motor support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWB03
Near Austin, TX 78753
Jimmy J.
Job Details: 01/18/2022
Arrived on site for NOT COOLING IN BOTH COMPARTMENTS--CAN HEAR IT RUNNING BUT NOT COOLING--THERE IS SOME AIR FLOW. Powered down unit for thirty seconds and powered on. Compressor turned on for approximately 3 seconds and shut off. Valves inside compressor have gone out.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78701
Jacob
Job Details: 01/18/2022
"Arrived onsite for unit not getting passed the fill stage. Tested the unit and only got water to put in but would not agitate. Went ahead and replaced the control but that did not fix the issue. Upon further inspection, found that the connector on the back of the unit that sends power down to the motor parts and all was not connected correctly. Connected correctly, tested the unit and unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 01/13/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new spark module and tested unit and found that the unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/13/2022
"Arrived on site for After loading clothes, choosing cycle, and pressing start; washer goes from sensing to done without completing any of the cycles in between. Placed in diagnostics and no error codes came on. Gained access to the gear case and found splutch was attached to the dust cover. Took photo for QP. All four legs were lowered. Found excessive amount of oil in splutch assembly and on threads gear case threads. Ordering a gear case W11423758, dust cover W11409708, belt W11239857, splutch assembly W10721967 and suspension W11396716. Suspension is most likely fine but will return with it. ; ordrng 1 W11423758 (Gear case) and 1 W11409708 (Dust cover) and 1 W11239857 (Belt) and 1 W10721967 (Splutch assembly) and 1 W11396716 (Suspension)"
We serviced a
GE FREEZER
Model FCM7DNBWH
Near Leander, TX 78641
Kimo
Job Details: 01/13/2022
"Arrived onsite for ge freezer not cooling. Upon inspection I found that the unit is making a gurgling noise and the compressor running but is hot to the touch. Temps in freezer is 69.5 degrees. I am ordering 1x sealed system 1x wr87x10202 compressor, 1x UV drier,1x access valve. Customer agreed. Office to reschedule.; ordrng 1 WR87X10202 (Compressor kit) and 1 UVdrier (UV drier) and 1 Accessvalve (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Fort Hood, TX 76544
Al
Job Details: 01/13/2022
Arrived to inspect washer not closing properly. Confirmed the complaint and found the strike was broken not allowing the customer to close the unit. Ordering W11457841 strike. Office to schedule return services due to part availability. ; ordrng 1 W11457841 (STRIKE)
We serviced a
GE REFRIGERATOR
Model GIE18GTHLRBB
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/13/2022
Arrived on site for refrigerator needing previously diagnosed ss repair. Upon arrival recovered 4.3oz of refrigerant. Installed all needed components. Pulled vacuum on unit. Recharged system with 4.3 oz. Let u it run for 20 minutes found pressures stabilized at 150/-2. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FMS00
Near Austin, TX 78730
Justin
Job Details: 01/13/2022
Arrived on site for a refrigerator with no ice production. I jumped the fill to the IM and found it working as designed. I then ran a manual harvest on the IM and found it did not work. I checked voltage while doing this and found the correct 120VAC. This indicates a faulty IM. The customer accepted. I installed the new IM and then tested the unit. I jumped the harvest and fill. I found the unit now running as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Wimberley, TX 78676
Brandon
Job Details: 01/13/2022
"Arrived on site for customer complaint of unit not powering on, found failed console
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Spicewood, TX 78669
Leonardo
Job Details: 01/13/2022
Arrived on site to replace heating element control and owi sensor. Replaced all 3 test unit and unit test good job complete.
We serviced a
KITCHENAID OVEN
Model KODT100ESS00
Near Wimberley, TX 78676
Brandon
Job Details: 01/13/2022
"Arrived on site for customer complaint of both ovens not maintaining temperature properly, I flipped the breaker to reset controls and tested both ovens at 350 degrees. Found failed controls, ordering controls and sensors to be replaced at the same time.
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Temple, TX 76504
Jonathan M
Job Details: 01/13/2022
Arrived on site for an agitator that came loose. Inspected unit and work area. The customer advised that she ran a really heavy load when this agitator come on done and had overloaded the machine. Advised that it had not been a problem before this load. Checked the agitator and washed play and found both working properly. Used some blue lock tight adhesive to help the bolt stick to the gearcase and drive shaft properly. Reassembled the unit in the unit is now working as designed. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/13/2022
"Arrived on site to install previously diagnosed part. Removed switch harness and installed new harness. The clicking igniters are all working as designed now except the back right igniter. When the flame is lit the igniter continues to click. Ordering new igniter W11220380, spark module WPW10475149, right front orifice W10674728, front left orifice W10674732, and another switch harness W11561449. The left front orifice and screw mounts are getting stripped out and will need replacement. Ordering two new screws for new left front orifice W11226732. The igniter for the back right burner should allow the igniter to only click when igniting. Returning with all parts just in case. ; ordrng 1 W11220380 (Igniter back right) and 1 WPW10475149 (Spark module) and 1 W11561449 (Switch harness) and 1 W10674728 (Right rear orifice) and 1 W10674728 (Right rear orifice) and 1 W10674732 (Left front orifice) and 2 W11226732 (Screw orifice)s"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Niederwald, TX 78640
Andrey
Job Details: 01/13/2022
"Arrived on site to test unit for no drain, tested unit in diagnostics, attempted to activate pump, did not get any response, look under unit and found broken wires at the pump, secured broken wire, unit in now running as designed, no leaks detected job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Austin, TX 78702
Luis
Job Details: 01/13/2022
Arrived on site. Diagnosed a defective fresh food right side door switch replaced switch tested switch operation unit working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WFC150MOJSO
Near San Marcos, TX 78666
Andrew
Job Details: 01/13/2022
Arrived on site to test unit for cooktop elements turning on and off during cooking and longer cook times. Tested unit and found unit working properly. Advised customer unit is designed to work as such. No issues with unit. All functions working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Austin, TX 78749
Jacob
Job Details: 01/13/2022
"Arrived onsite for unit not turn on. Customer had the unit pulled out and taken apart. Looked at the unit and found that the fuse was bad. Replaced the fuse. Tested the unit. Unit tested good. No issues at this time. Currently did say they had foil at the bottom the unit, let customer know to not put anything at the very bottom the unit can block the heat. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP01FLSS1
Near Austin, TX 78727
Justin
Job Details: 01/13/2022
"Arrived on site for a dishwasher with no power. Upon arrival I found the dishwasher was hardwired and on a switch. I found he switch off. Once I flipped it on the unit began working as designed. The customer was unaware they had the switch, and I informed them on how it operates. Call complete."
We serviced a
GE MICROWAVE
Model ZMC1095SF03
Near Austin, TX 78738
Leonardo
Job Details: 01/13/2022
Arrived on site to test unit for fan coming on after closing door. Found customer not closing door correctly making door not make contact with switches. Showed customer how to close the door and unit working correctly job complete. Office to ring on file
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Cedar Creek, TX 78612
Matthew
Job Details: 01/13/2022
Arrived onsite for dishwasher not starting a cycle. Upon inspection found failed latch. Replaced latch and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM2
Near Austin, TX 78738
Leonardo
Job Details: 01/13/2022
Arrived on site to test unit for bottom rack wheels broken affecting the use of the unit due to rack sitting to low and not letting the spray arm turn. Replaced wheels will order another 2 wheel assembly will just drop of at the door ; ordrng 2 W10195416v (Wheel)s and 1 W10195416v (Wheel)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Pflugerville, TX 78660
Wesley
Job Details: 01/13/2022
Arrived onsite and repaired oven by replacing console. Unit is now operating as designed. Ui is operating properly and is responsive.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS1
Near Round Rock, TX 78665
Jonathan S
Job Details: 01/13/2022
"Arrived on site for dishwasher door not closing and adjuster not operating on right side . Inspected unit and work area. Found unit not mounted. Will need to replace adjuster with kit and lower rack wheel transport. Found gasket to,far down on left side. Correct gasket and found door closing. Found upper track keep rack from slide into correct position. Performed diagnostics mode, found error F5-E1 door switch stuck open. Monitored test cycle and found all components operating. Will need to replace upper tracks, lower wheel transports and adjusters. ; ordrng 4 W10195416V (Transport assembly)s and 1 2 (WPW10546503) and 1 WPW10588164 (Left adjuster housing) and 1 WPW10588165 (Right adjuster housing) and 2 WPW10250162 (Cover)s and 2 WPW10250160 (Clip)s and 2 WPW10195840 (Adjuster positioner)s and 2 WPW10195839 (Adjuster strap)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Lakeway, TX 78734
Luis
Job Details: 01/13/2022
"Arrived on site for no lights. Diagnosed a defective led module,replaced lower left side led module all leds working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Temple, TX 76502
Jonathan M
Job Details: 01/13/2022
Arrived on site for a dryer that is making sounds as it operates. Inspected unit and work area. Confirmed customers complaint and found a scraping sound coming from the dryer as the drum turned. Disassembled unit and found the dryer had been dropped and there was a fold inside of the left-hand side cabinet causing the cabinet to rub up against the side of the drum as its fun. Attempted to remove dent inside the cabinet and tested the unit. The unit began to work as designed with no sound present. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Briarcliff, TX 78738
Luis
Job Details: 01/13/2022
"Arrived on site for ice build up around damper housing. Found a defective fresh food door gasket,flaps missing causing warm air to enter fresh food. Ordering a new gasket ; ordrng 1 W10830046 (Gasket)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS07
Near New Braunfels, TX 78132
Andrew
Job Details: 01/13/2022
"Arrived on site to test unit for not cooking properly. Preheated unit 350, unit beeped alerting preheat was complete but never reached temp, and found when in diagnostics oven temps were fluctuating from 400f to 103f and everything in between. Replaced control and oven sensor, tested unit to 350, unit now working as designed. Advised customer on oven calibration. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Austin, TX 78702
Jacob
Job Details: 01/13/2022
"Arrived onsite for unit leaking during use. Tested the unit and during the testing, did notice water leaking at the back of the unit. Upon further inspection found damage to the tub. Took pic of damage. Need to replace the tub to the unit. Request 2HR. Office to reschedule ; ordrng 1 W11120458 (Tub assembly) and 1 Request (2hr)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 01/13/2022
Arrived on site to replace previously ordered parts for washer. Found new part damaged in box and it will need to be reordered.
We serviced a
MAYTAG RANGE
Model CSE9000ACE
Near Seguin, TX 78155
Andrew
Job Details: 01/13/2022
"Arrived on site to test unit for left front burner not turning on. Found cut wire, installed butt connections. Tested unit, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 01/13/2022
"Arrived on site to test unit for loud screeching. Found bottom cover somehow got loose and was rubbing on belt causing screeching noise. Removed cover and replaced belt and cam. Tested unit, unit now working as designed. Found no issues with gearcase failing or leaking. No leaks detected from connections at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Taylor, TX 76574
Jimmy J.
Job Details: 01/13/2022
"Arrived on site for Doors Not Aligned - Side by Side Refrigerator. Found front right wheel assembly was broken off. Installed new right front wheel assembly and used perma gum to wedge between assembly, pin, and mount to keep pin secure and from pulling out. Small plastic cap that normally hold this pin secure was missing. Adjusted right side fridge door down to be level with freezer door. Had customer test the door and inspect. Tested water dispenser after placing fridge back in cabinet. Water dispensing as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78704
Jacob
Job Details: 01/13/2022
Arrived onsite to replace the heating element for possibly leaking. Looked at the unit and saw that all parts were intact and unit was not leaking.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Austin, TX 78751
Scott
Job Details: 01/13/2022
"Arrived on site for latch making loud noise and hard to close. Found bolt in latch falling out of position. Replaced latch , all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE DISHWASHER
Model GSD2600G00BB
Near Austin, TX 78736
Leonardo
Job Details: 01/13/2022
Arrived on site to test unit for unit not washing. Test unit and found bad timer and solenoid making unit drain when trying to fill. Ordering new time office to reschedule ; ordrng 1 WD21X10155 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/13/2022
"Arrived on site for Not working, thought it was because of the freeze and it tripped the breaker so I went to to reset the breaker and not having any luck. Console is not responding to cycles or diagnostics entry. Found power cord was not plugged in all the way. Plugged into outlet all the way and dishwasher turned on. Ran diagnostics and no error codes came on. Ran full diagnostics cycle and dishwasher is running and heating as designed. Cleaned out filter and showed customer how dirty it was and how easy it was to clean. Gave example of how filter is removed and reinstalled. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5NHAXSB01
Near Austin, TX 78732
Luis
Job Details: 01/13/2022
Arrived on site for no ice. At time of visit ice bin full found icicles dripping from icemaker diagnosed a defective icemaker. Replaced icemaker assembly and harness.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Harker Heights, TX 76548
Al
Job Details: 01/13/2022
"Arrived to inspect hot water not filling unit when set on hot water wash. Confirmed the complaint and found the valve was defective causing the malfunction. R&R, reassembled and unit tested as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model 665.13293K112
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/13/2022
"Arrived on site for washer not washing. Inspected unit and work area. Performed diagnostics mode and monitored test cycle. Found wash motor not activating. Checked for AC voltage at motor and found no voltage. Gained access to control and tested voltage from control and found none. Found failed control. Removed failed control and installed new. Performed diagnostics mode and monitored operation. Monitored test operation and observed for possible water leaks. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/13/2022
"Arrived on site for customer complaint of unit not powering on, found failed fuse, I replaced fuse, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/13/2022
"Arrived on site for dryer not turning on/operating. Upon arrival customer stated ui wasnt responding to always allow power/startup of cycle. Got diagnostics to active after 4 attempts. Found no errors in diagnostics. Ran multiple ui response tests after clearing panel of any potential fingerprints, or other debri. Ui failed to show any response for power and start buttons on 5 out of 10 tests. Tested power supply but couldnt find any drops in voltage. Found ACU still miscommunicating with ui due to no errors occurring when ui was failing Tom respond. Will need office to reschedule with customer once availability of parts is known.; ordrng 1 W11413567 (Ui control) and 1 W11526004 (ACU)"
We serviced a
GE REFRIGERATOR
Model GFE26GSKBSS
Near Killeen, TX 76549
Al
Job Details: 01/13/2022
"Arrived to inspect refrigerator tripping the breaker. Customer advised the issues started just after getting solar panels installed on her home. She advised the switch trips 1/2 way and she has to turn it back on. I did hear a loud rattling noise that sounded like it was coming from the fan inside the refrigerator compartment. Did notice the freezer was set on -4 degrees, which was too cold for the unit. I set the freezer temperature to 0 degrees. Office to reschedule return services and call the customer 48 hours prior so she can defrost. Temperatures were -2 and 38, which were normal readings for the unit. ; ordrng 1 WR60X26866 (EVAP FAN MOTOR,F/F)"
We serviced a
GE WASHER
Model WBB2090F0WW
Near Temple, TX 76504
Tyler
Job Details: 01/13/2022
Arrived on site for washer not working. Upon arrival confirmed issue. After further inspection I found timer+knob had broken teeth not allowing proper timer activation. Found from left and back right suspension rods broken off tub. Transmission is grinding like a jet engine. Washer is leaking through tube seals into under carriage of unit. ordrng 1 WH12X10202 (Timer) and 1 WH01X10061 (Timer knob) and 1 WH38X10002 (Tranny asm) and 1 WH7X126 (Tranny wheel) and 1 WH2X1203 (Tranny wheel nut) and 1 WH49X10040 (Motor) and 1 WH1X2026 (Belt) and 2 WH16X544 (Suspension rods)s and 1 WH16X543 (Suspension rods) and 1 WH49X10042 (Agitator coupler kit) and 1 WH45X10027 (Hub) and 1 WH2X1193 (Hub nut) and 1 WH02X10265 (Split ring) and 1 WH2X1197 (Tub bearing) and 1 WH2X1199 (Hub washer) and 1 WH2X1198 (Bearing) and 1 WH02X10383 (Tub seal)
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/13/2022
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Performed diagnostics mode and monitored for water leaks. Found unit leaking from diverter valve. Will need to replace diverter with kit. Found part available at shop. Left site to get part. Returned on site and removed failed inverter. Installed new inverter with kit. Performed diagnostics mode and tested operation. Reinstalled unit and tested again. All tested good, no water leaks detected during service. ; ordrng 1 WD19X25278 (Drive assembly)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB1
Near Harker Heights, TX 76548
Al
Job Details: 01/13/2022
Arrived to inspect dishwasher not powering on. Confirmed the complaint and located the switch on the counter. Turned switch on and unit tested as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78738
Leonardo
Job Details: 01/13/2022
Arrived on site to test unit for unit over heating. TestUnit and found average temp around 357? with in range. Showed customer how to calibrate unit if necessary job complete.