Near Austin, TX 78729
Paul
Job Details: 11/15/2019
REFRIGERATOR KENMORE 106.5110311 "Arrived onsite for the refrigerator that’s not cooling properly. I found the compressor not pumping. I evacuated the system and replaced the compressor, drier, and installed a service valve on the compressor. I vacuumed he system and charged it with 5 oz’s of R134A. The unit is working as designed and has a good frost pattern on the coil. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78739
Leonardo
Job Details: 11/15/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to replaced sump and motor. Replaced sump and motor test unit and unit still not washing. Test board and found bad board. Replaced control board test unit and unit test good no leaks present at this time job complete
Near Wimberley, TX 78676
Luis
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,found broken tabs on evaporator cover,prev tech replaced harness assembly but not damaged cover. Ordering new cover and harness. Labor and harness will be covered due to same issue customer responsible for cover.
Near Wimberley, TX 78676
Kevin
Job Details: 11/15/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found washer is not level but no saved error codes, ran all test on manual and it passed. Washer not level due to an uneven floor. Washer is in a detached building semi exposed. Ran test 51 and 52 and it completed properly. Discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and added lower hinge to bottom of door and reheated gasket and door is now closing properly. No water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 11/15/2019
DRYER AMANA NGD4655EW2 "Arrived on site and found coil valve has failed, after replacing all function has returned to dryer, no lint buildup in dryer at time of service, job complete"
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/15/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for “unit will not start” complaint. Inspected unit and found start button pushed through console. Refitted switch into console. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78723
Joseph C.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “not making ice” complaint. Per my previous diagnosis, removed and replaced inlet valve. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 11/15/2019
DISHWASHER LG LDT7797ST "arrived on site to install previously diagnosed and ordered part. Due to the unit not responding at previous service call, tech contacted lg Techline and they advised to replace the control panel. I removed and replaced the control panel and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78723
Joseph C.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker to be faulty. Removed and replaced ice maker and manually filled ice maker. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice maker issues. Upon further inspection, customer advised that the ice maker is making ice, but it will not dispense. I tested the dispenser and a few cubes came out. When I removed the ice bin, I found that the auger motor yoke was stripped and not catching on the shaft of the motor allowing it to turn. I removed the ice box divider and attempted to remove the yoke and was unable to. I advised the customer of my findings. I’m ordering the divider, auger motor, yoke/expeller, spacer, and damper gasket and CNOTE-AUTHORIZATION, CNOTE-LSO PER CUSTOMER REQUEST. Schedule return service for 11/19/19. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM03 "Arrived on site for “not producing ice or water” complaint. Per my previous diagnosis, removed and replaced filter housing. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 11/15/2019
DISHWASHER KITCHENAID KDTE104ESS4 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found the element badly rusting and the customer said he had a handyman tell him that the unit is leaking from the front element bracket. I placed the unit in diagnostics and once the unit began to wash, I found that water is leaking from the front bracket at the weld and also from the diverter housing on the sump assembly. The tub replacement is covered under warranty for parts/labor. Power to the unit was left off and all water was drained from the unit. I am ordering the tub and sump/motor assembly and office to schedule return service.; ordrng 1 CNOTE (LSO) and 1 WPW10681507 (tub-dishwr)"
Near Austin, TX 78705
Joseph C.
Job Details: 11/15/2019
WASHER MAYTAG MVWC565FW1 "Arri on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced gearcase, drive belt, actuator and cam. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
Lou
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, I found that the ice maker was not correctly installed and was sitting inside the ice bin. Once I removed the the ice bin and ice maker, I found that the water dispenser chute on the ice maker was broken which was allowing water to run into the ice bin and leak out of the ice dispenser. I attempted to reattach the chute but was unable to. I am ordering an ice maker and scheduled return service for 11/18/19. No water leaks observed during service and water source was turned off at the wall for safety. Customer not available to sign receipt ; ordrng 1 WPW10300022 (icemaker)"
Near Hutto, TX 78634
Jonathan
Job Details: 11/15/2019
DISHWASHER LG LDP6797ST "Arrived on site to install previous diagnostics part. Gained access to door latch. Removed failed latch and installed new. Tested all operations, all tested good. No water leaks present."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/15/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site to install previous diagnostics parts. Removed failed agitator and installed new. Performed diagnostic mode and ran calibration cycle. Ran automatic test mode. Found all functions working. Performed rapid wash and monitored unit agitating with water. All tested good, no water leaks detected."
Near Round Rock, TX 78665
Jonathan
Job Details: 11/15/2019
WASHER AMANA NTW4516FW2 "Arrived on site for washer to inspect washer. Performed diagnostics mode and checked fault codes, no faults. Ran automatic test cycle and monitored operation. Removed top and cleaned tub ring. Ran calibration cycle. All operations tested good, no water leaks detected.
Near Georgetown, TX 78626
Jonathan
Job Details: 11/15/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for range having possibly gas leak. Performed diagnostics and tested cooktop burners and tested oven bake and broil while monitoring unit with gas sniffer. Checked incoming line and cooktop valves. Found no signs of gas leak. Spoke with customer on gas leak smell and signs of gas leak. All tested good, no gas leaks detected."
Near Burnet, TX 78611
James
Job Details: 11/15/2019
WASHER GE GTW460ASJ9WW Arrived on site and tested operation. I found fault for lid latch in memory. Tested latch in diagnostics and found the latch is not recognizing the lid as closed. Installed new latch and tested. Unit now functioning properly and no faults in memory. Job complete
Near Burnet, TX 78611
James
Job Details: 11/15/2019
OVEN WHIRLPOOL WOS72EC0HV01 Arrived on site and tested operation. I found unit gives f8e0 error when set to bake. Installed new blower and control. Tested operation and found unit working properly. Job complete
Near San Marcos, TX 78666
Kevin
Job Details: 11/15/2019
RANGE KITCHENAID KDRS463VSS03 "Arrived on site and inspected range and found terminal block has failed, took one picture. I will need to order a new terminal block and requested that customer purchased a new four prong plug. ; ordrng 1 Earlyorlateappointment (10:30-1 UNAVAILABLE) and 1 WP9761958 (block-term)"
Near Burnet, TX 78611
James
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and inspected unit. I found that the outer panel is damaged. Installed new. Unit not fully installed and not able to verify operation. Job complete
Near San Marcos, TX 78666
Kevin
Job Details: 11/15/2019
OVEN KITCHENAID KODE300ESS04 "Arrived on site and found display is not operating, interior oven lights are still operating. Reset connections for control panel and this has no effect. A new control panel will be needed as well as the correct Appliance managers spoke with SR, there are two in the oven and only one is shown in parts breakdown. Set Appliance managers into parts research.; ordrng 1 Appliancemanagerwithpowersupply (PARTS RESEARCH) and 1 Appliancemanagerwithoutpowersupply (PARTS RESEARCH) and 1 W11087457 (console)"
Near Kingsland, TX 78639
James
Job Details: 11/15/2019
MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site and inspected convection fan. I found the mounting screws not tightened. Tightened screws and reassembled. Ran cycle at 350 degrees to test operation. Unit is no longer rattling and all functions test good. Job complete.
Near Burnet, TX 78611
James
Job Details: 11/15/2019
WASHER GE WCVH4800KWW Arrived on site and installed lower trim and cabinet doors. Job complete
Near Waco, TX 76706
Dylan T.
Job Details: 11/15/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site customer complaint was unit made a noise one time ran unit can’t fined anything wrong all lines are dry
Near Waco, TX 76707
Dylan T.
Job Details: 11/15/2019
DRYER WHIRLPOOL MGDC465HW0 Arrived on site customer complaint was dryer was making a lot of noise pulled the back of the dryer pulled off the blower housing wheel found there was lot beads and stuff inside the dryer reassembled tested the unit everything else worked great
Near Wimberley, TX 78676
Kevin
Job Details: 11/15/2019
DRYER WHIRLPOOL WED99HEDW0 "Arrived on site and inspected dryer and found F4E1 saved. Currently dryer is operating but customer says it will stop working and be unresponsive for hours at a time. With no further error codes exact issue can’t be duplicated. Did not collect service fee could not give a definitive diagnosis."
Near Waco, TX 76707
Dylan T.
Job Details: 11/15/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site customer complaint was Fridge would not cool found it had a bad compressor removed all the old Freon out of the system remove the compressor installed new compressor back in the unit checked for leaks recharge the unit compressor had a heat load off The condenser when I left all lines are dry
Near San Marcos, TX 78666
Kevin
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found when microwave is running blower fan is not operating. Will need to bring back Blower, control, mag, cap, diode to correct issue. Adjust installation bracket so it sets properly.; ordrng 1 W10892388 (motor-fan) and 1 W10892389 (cntrl-elec)"
Near Waco, TX 76710
Dylan T.
Job Details: 11/15/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site customer complaint was washing machine was not spinning her clothes are good enough put it in test mode there was an error code in the system because The system is overloaded with clothes customer is not the happiest with the unit because it doesn’t wash her clothes good enough tell her she needs to do a cleaning because she also has soap residue on her clothes all lines are dry
Near Wimberley, TX 78676
Kevin
Job Details: 11/15/2019
DRYER MAYTAG MEDB765FC0 Arrived on site I found dryer is making a thumping noise during operation. Disassembled it and found a glue like substance dropped/smeared onto the drum. Removed most of it with a scraper and after reassembling noise has greatly improved but is still noticeable. Will need to order a new drum to correct issue.; ordrng 1 W10545923 (drum)
Near Waco, TX 76705
Dylan T.
Job Details: 11/15/2019
DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer will not heat very well put my thermometer inside the dryer dryer got to 170° pull the dryer out pulled The vent hose off show the customer got to 225° with no problem customer did not wanna pay the trip charge
Near Austin, TX 78721
Joseph C.
Job Details: 11/15/2019
WASHER GE GTW460ASJ0WW "Arrived on site for “makes grinding noises, during cycles” complaint. Inspected unit and gearcase faulty and torn belt. Ordering new transmission and belt. Belt will need parts research and will need authorization, as well. No leaks detected, at time of service. Office to set return schedule.; ordrng 1 NEEDSAUTHORIZATION (NEED AUTHORIZATION ) and 1 PARTSRESEARCH (DRIVE BELT) and 1 WH38X27407 (platform trans asm k)"
Near Austin, TX 78758
David
Job Details: 11/15/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site to diagnose noisy washer and dryer unit. Spoke with foreman / contact on arrival. Was informed unit has been moved again and is not accessible. Will need to reschedule.
Near Pflugerville, TX 78660
David
Job Details: 11/15/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived onsite to install previously diagnosed parts. Back left burner was proving to have an inconsistent flame. Attempted to make adjustments through the valve, but saw virtually no result. Replaced burner valve and retested. Was able to dial the flame back to normal. All is working as designed. Call complete."
Near Austin, TX 78757
David
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Arrived on site to install previously diagnosed parts. Gained access to filter housing. Removed old filter and replaced both housing and new filter. Used foil tape to resecure the heater To the filter housing. Reassembled RC and retested. Water is now coming at the speed and flow it should be. If this issue is to happen again the only other parts in the chain are the inlet valve and fitting. The water going to the house may also be incredibly hard, resulting in abnormally fast sediment buildup. Tap water seemed fine. No water leaks found at time of service. Call complete."
Near Austin, TX 78721
Joseph C.
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH31017AS4 "Arrived on site for “no lower light function” complaint. Per my previous diagnosis, removed and replaced control and power cord. Per talk with CS, customer not charged for control.
Near Austin, TX 78759
David
Job Details: 11/15/2019
OVEN WHIRLPOOL KEBS207BSS01 "Arrived on site to diagnose a wall oven with no power going to the control panel. Removed control,panel and performed diagnostics. Checked continuity on thermal fuse and found fuse open. Replaced thermal fuse. Retested unit and all is working as designed. Call complete.
Near Austin, TX 78759
David
Job Details: 11/15/2019
RANGE WHIRLPOOL GY396LXPS00 "Arrived on site to diagnose a range that the left front burner was not heating barely at all. On arrival the burner heated and glowed as normal, which customer said was not happening prior. After discussing possible causes we opted to proactively replace both the element and switch. Unfortunately with no model or serial received prior we did not have the correct parts. Unit is much older then the current parts. After discussing with the customer we opted to just collect the service fee today and hey will call in if issue repeats, but unit is working as designed at time of completion.
Near Round Rock, TX 78665
Jonathan
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not cooling. Customer stated that unit never has cooled and has burnt plastic smell. Opened freezer and had refrigerant smell. Performed diagnostics and powered unit on. Tested amp to compressor at .99. Found oil residue in evaporator drain pan. Called tech support and spoke with ED. He stated to order compress. Removed evaporator cover and found evaporator fan housing broken. inspected oil residue and found leaking oil at top evaporator ( see SD-QUICKPIC). Will need to replace seal system components. Office to schedule appointment when ETA is available. (Sr#7726390074). ; ordrng 1 ACCESVALVE (SEAL SYSTEM ACCESS VALVE) and 1 SEENOTE (OFFICE TO SCH) and 1 W10507884 (compressor) and 1 W11179385 (FILTER DRIER ) and 1 W11263195 (SCROLL HOUSING) and 1 WP2188823 (EVAPORATOR )
Near Round Rock, TX 78665
Jonathan
Job Details: 11/15/2019
DRYER AMANA NED4655EW1 Arrived on site for dryer making noise. Performed diagnostics and tested operation. Disassembled unit unit and found coin stuck in bearing and found part of ink pen stuck in blower housing. Found major lint buildup in assembly chute. Found bearing and guides wheels test good. Found unit will need to be clean and all lint removed. Removed lint chute and removed lint with shop vac brush. Removed all lint from inside of unit. Assembled unit and tested. All tested good. Spoke with customer on vent cleaning.
Near Austin, TX 78759
David
Job Details: 11/15/2019
WASHER WHIRLPOOL MAH5500BWW "arrived on site to diagnose a washer that was not draining fabric softener. Examined dispenser area and dish and found large amounts of softener / wax buildup and the siphon hole was completely filled and obstructed. Performed cleanout. Customer is going to need to run a few cycles to see if the issue is resolved. If it is not, and we must replace the dispenser valves we have to order a valve seal kit based on their tech sheet. Please order seal kit 12001929 if we have to come back and do the valve. Call complete."
Near Smithville, TX 78957
Cliff
Job Details: 11/15/2019
DISHWASHER GE GDF510PGM0WW Arrived on site to diagnose a dishwasher that is not turning on. Found power connection on main control board not fully inserted from factory causing intermittent connection. Rewired connector properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78754
Cliff
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH32519FS Arrived on site to diagnose a microwave that will not start. Tested unit and found heat wear on all three door switches. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is shaking abnormally during cycles. Tested unit and found hub assembly worn out. Had to break wash plate to remove it. Replaced hub and wash plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 11/15/2019
DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that will not stay closed. Tested unit and found door catch failed. Replaced door catch and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site to diagnose an ice machine that will not turn on. Tested unit and found failed external drain pump. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
OVEN WHIRLPOOL WFC310S0EB3 Arrived on site to diagnose an oven with a light that is not operating. Tested unit and found shorted control board. Replaced main control and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
James
Job Details: 11/15/2019
REFRIGERATOR LG LFX28968ST/06 Arrived on site and tested operation. I was unable to duplicate the exact sound customer has recorded. I did find some noise coming from evaporator fan motor. I will return with sealed system and fan motor on return visit and test further; ordrng 1 EAU61524002 (FAN)
Near Bastrop, TX 78602
Cliff
Job Details: 11/15/2019
WASHER WHIRLPOOL MVWB300WQ1 Arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found heavy corrosion between basket assembly and driveshaft causing mechanical friction and inproper movement of inner basket. Due to the amount of damage to the unit homeowner does not wish to have it repaired at this time.
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/15/2019
RANGE GE JGBS66REK3SS Arrived on site to diagnose a range that is not heating properly. Tested all parts and components and found no mechanical failures at this time. Homeowner informed me house is completely sealed and air intake to home does not match what is being used by oven when vent is on. I advise homeowner miss operation could be caused by a lack of oxygen to the unit. No further repairs are needed.
Near Buda, TX 78610
Brandon
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for customer complaint of unit making to much ice, found bail arm was not inserted into ice maker, I inserted bail arm into ice maker, unit tested good."
Near , TX 78610
Brandon
Job Details: 11/15/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for customer complaint of range not heating, found gas supply issue, instructed customer to call gas company."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/15/2019
COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site for customer complaint of ovens not working after a storm. Found bake feature not available when trying to run a bake cycle, I found unit was not in demo mode. I reset controls by flipping the breaker, unit tested good.
Near Wimberley, TX 78676
Brandon
Job Details: 11/15/2019
RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site to replace valve and knobs, after replacing I was unable to test because gas was shut off to the whole house. I collected payment on check for the knobs.
Near Hewitt, TX 76643
Dylan T.
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site customer complaint was fridge would not cool pull the unit out pull the back off Compressor was very noisy and not cooling need to replace the compressor and the evaporator; ordrng 1 W10635994 (evaporator) and 1 W11025999 (compressor)
Near Kyle, TX 78640
Brandon
Job Details: 11/15/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of intermittent issue of unit not finishing cycle. I put unit into diagnostic mode, tested all functions, found faulty control, I replaced control, unit tested good."
Near Lorena, TX 76655
Dylan T.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site customer complaint was not making ice from the icemaker was frozen up due to possible water valve is bad need to order part and go back out; ordrng 1 W11043013 (valve)
Near Temple, TX 76504
Arthur B.
Job Details: 11/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element not connected from factory. Connected wire and tested unit. Unit now heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
RANGE AMANA ACR4303MFB3 Arrived onsite to install new harness to free standing range. Removed and replaced harness thermal fuse and control. Installed power cord and powered up unit. Found all functions features work as designed. No other issues found.
Near Temple, TX 76502
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite to install new compressor and control to SxS refrigerator form prior tech's diagnosis. Removed compressor and installed new replacement along with dye drier and process stub. Vacuumed unit down and charged with 5.5oz of R134a refrigerant. Removed and replaced control. Reassembled and observed cooling. Good frost pattern and air flow. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 11/15/2019
WASHER MAYTAG MVWB765FW3 "Arrived onsite for customer complaint of top load washer making loud clicking noises. Confirmed issues in clutch. Removed and replaced clutch,agitator and stator. Reassembled and calibrated unit. Unit complete successfully. No other issues found. All water connections were dry at time of service."
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite to install new FC door and slides to French door refrigerator. Removed and replaced slides and door. Reassembled and tested door. Door sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived onsite to install new install in door ice maker. Removed and replaced ice maker assembly. Found ice maker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
David
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Installed FC door and tested. All is good with FC door. Removed RC LH door. On install of new door found it was the wrong color and trim. Showing W10757550 as correct part. Will need to return with correct door. Also ordering right door W10757549.; ordrng 1 W10757549 (dor-fip ss) and 1 W10757550 (dor-fip ss) and 1 W11223753 (nameplate)
Near Gatesville, TX 76528
Arthur B.
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite for customer complaint of partial cooling both sections of French door dual evaporator refrigerator. Removed unit cover and found dye all over base. Found weld on compressor and condenser connections had hole. Removed and replaced dye drier and reworked solder connections. Vacuumed down unit and charged with 5.5oz of R134a refrigerant. Power up unit and observed pressures. Low side @4 psi, High Side @140psi. Used bubble solutions and found no leaks. Advised customer to wait 24hrs for temperatures to settle.All water connections were dry at time of service."
Near Austin, TX 78759
David
Job Details: 11/15/2019
MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site to diagnose a wall oven / MW combo. Performed diagnostics and attended to best water. Nothing is heating, and microwave turntable is grinding rather loudly. Can hear electrical noises getting louder and quieter coming from the magnetron as well. Recommended repair is Magnetron + Turntable motor. Will need to order turntable motor, do not have today. Performing all repairs at once. . Return visit schedule for 11/19 Tuesday. ; ordrng 1 W10911403 (motor-turn)"
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer keeps draining and error code. Tested and inspected unit and found failed pressure switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Andy
Job Details: 11/15/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Upon arrival found unit turned off, turned on unit and Tested and inspected unit and found all operations are normal and making and cutting ice. Instructed customer on use and care and practice for best performance and that if customer has any other issues with unit to leave unit on and running 24 hours prior to service. No repairs are needed at this time. No water leaks present at time of service."
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
WASHER GE GFWH1200H0WW Arrived on site for washer not operating. Tested and inspected unit and found failed motor. Motor is under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
Andy
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Unit is under warranty see SD-QuickPic. Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL MTF19681651 Arrived on site for dryer not starting. Tested and inspected unit and found failed thermal fuse. Customer had one on site. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78754
Cliff
Job Details: 11/15/2019
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is not responding to controls. Found control panel miss registering. Panel will need to be replaced to complete repairs. Return date is set for 11/20/19.; ordrng 1 W11158457 (CONSOLE)
Near Salado, TX 76571
Al
Job Details: 11/15/2019
WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect lid lock latch error.Confirmed the complaint and R&R the latch.Reassembled, calibrated and unit tests as designed.All water lines were dry at the time of service.Job complete.Customer satisfied."
Near Kempner, TX 76539
Al
Job Details: 11/15/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived to inspect ice machine not making ice.Confirmed the unit is making the ice, but not dropping it due to a broken grid cutter.R&R the grid and unit began operating as designed.All water lines were dry at the end of service.Job complete Customer covered under 3 year warranty. SP confirmed"
Near Temple, TX 76502
Al
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect dishwasher closing issues.Customer advised he woke up today and tried it once more and unit closed properly.I ran diagnostics test mode and checked all possibilities and found none.Unit had no error codes.All water lines were dry at the time of service.Job complete
Near Temple, TX 76504
Arthur B.
Job Details: 11/15/2019
WASHER MAYTAG MVWB835DW0 Arrived onsite. Dealer needs to R/S due to freight blocking unit. OF to R/S; saved tckt
Near Driftwood, TX 78619
Brandon
Job Details: 11/15/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of unit not powering on, found 5vdc to console, ordering UI console. ; ordrng 1 W11162441 (CONSOLE)"
Near Austin, TX 78738
Andy
Job Details: 11/15/2019
WASHER LG WM3570HWA "Arrived on site for washer not draining, upon arrival customer informed me that issue is dispenser holding water. Made customer aware that this is not abnormal. Customer informed me that it has been a growing problem and that some times dispenser is completely filled up and would overflow if she tried to add soap. Ordering dispenser as well as dispenser drawer. Office to schedule return trip as part is expart. No water leaks present at time of service.; ordrng 1 4925ER1015K (DISPENSER ASSEMBLY ) and 1 AGL74074306 (DISPENSER DRAWER ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Killeen, TX 76549
Al
Job Details: 11/15/2019
DRYER MAYTAG MEDB835DC4 Arrived to inspect dryer with o power. Checked voltage at the outlet and got 246/123/123.Same voltage at the back of unit.Called Whirlpool Tech line and spoke with MIKEAdvised to replace the CONTROL . WILL ORDER UI just in case.SR# 7726391023Customer rescheduled for 11/18/19; ordrng 1 W10682013 (CONSOLE) and 1 W11133021 (CONTROL)
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Spicewood, TX 78669
Andy
Job Details: 11/15/2019
MICROWAVE FRIGIDAIRE FGMO205KF Arrived on site to install previously diagnosed parts. Removed trim kit and tested unit. Found trim kit is not issue. Found door latch parts are failed. Ordering needed parts. Office to schedule as panels are exparts.; ordrng 1 5304441893 (LATCH) and 1 5304462915 (OPEN BUTTON) and 1 5304472854 (PANEL ) and 1 5304503439 (LATCH) and 1 5304516278 (PANEL ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Belton, TX 76513
Al
Job Details: 11/15/2019
DRYER KENMORE 110.6800201 "Arrived to inspect dryer not starting.Confirmed the complaint and disassembled and checked continuity on thermal fuse and discovered it was defective.R&R it, reassembled and unit began operating as designed.Job complete Customer not charged for part due to it being the same issue from 4/3/19.
Near Killeen, TX 76542
Al
Job Details: 11/15/2019
OVEN IKEA IBS550PWS01 "Arrived to inspect wall oven locked door after cleaning function was used.Confirmed the complaint and gained access to the unit.Unit was not responding to any commands.Due to minimum knowledge of the unit, I called CS to request another technician with more knowledge.No parts installed, no money collected.Needs more work.; O-emld tckt"
Near Austin, TX 78703
Wesley
Job Details: 11/14/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived onnsite and found unit operating as designed. Arrived onnsite and used modules to restore function. Lighting is now operating as designed. Advised customer on repair.
Near Austin, TX 78759
Wesley
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 Arrived onnsite and repaired by clearing ice in air cavity. No parts needed. All checks good.
Near Austin, TX 78759
Wesley
Job Details: 11/14/2019
COOKTOP KITCHENAID KCES956HSS00 Arrived onnsite and measured cut out for recalled cooktop to be 33 1/2 inch by 19 1/2 inch.
Near Austin, TX 78758
Wesley
Job Details: 11/14/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived onnsite and replaced knobs, manifold and panel to,clean up after the poor work from the other company. All checks good. Unit is now operating as designed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site for buttons hard to press, replaced control and tested good"
Near Austin, TX 78758
Wesley
Job Details: 11/14/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived onnsite and replaced panel. Unit is now cosmetically as designed. All checks good.
Near Austin, TX 78717
Tyler B.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit leaking from door. Removed panel and found leaking from dispenser, replaced dispenser and tested good"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
VENTHOOD UNKNOWN UXT4236ADS2 Arrived onsite for switch and fan replacement. Replaced switch and fan and tested good
Near Austin, TX 78750
Tyler B.
Job Details: 11/14/2019
DRYER WHIRLPOOL LDE482 Arrived on site for belt and roller replacement. Replaced rollers shafts and belt and tetsed good. Collected remaining balance
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/14/2019
WASHER MAYTAG MVWB765FW1 Arrived back on site for gearcase replacement. Replaced gearcase and clutch and tested good. No leaks
Near Austin, TX 78726
Tyler B.
Job Details: 11/14/2019
DRYER AMANA NED4655EW1 "Arrived on site for unit not heating, found no heat and fuse open, replaced and tested found vent clogged, advised to call back maintenance"
Near Austin, TX 78758
Wesley
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onnsite and found unit operating with sealed system failure. Tested unit and submitted prerequisite findings. Replaced start device due to compressor starting but not cooling and then shutting off. Ordering evaporator and compressor to repair. ; ordrng 1 SEALEDSYSTEM (2 HOURS) and 1 TJ90SF8404 (VALVE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL KUDS01FLBL6 Arrived on site to repair unit with a broken upper sprayer. Found that the upper spray arm had broken loose from the manifold tube. Replaced tube. All water connections are dry.