"Arrived on site for customer complaint of lights not working, found 1 failed module, I replaced module, unit tested good."

Arrived onsite to replace previously diagnosed parts. Replaced right and left rails. Tested unit and unit is functioning properly. Door making a good seal. Job complete.

Arrived on site for refrigerator creating ice around ice bin and ice maker assembly (front and back sections of ice maker box). Upon further inspection I confirmed complaint and found after disassembly that inner liner is hanging lower then the rest of the fridge causing the ice maker to lean and not seal correctly to vents or ice door bin. I documented findings with whirlpool or stated to adjust level feet to try and offset unevenness back to a lvl setting. Found it didnt affect the leaning of liner in any significant way. Informed customer of findings.

"Arrived on site for COMPLAINTNOTE:LIGHTS INSIDE FREEZER WENT OUT, Found freezer light not working. Removed freezer LED module and installed new freezer LED module. Lights came on as designed. Job completed."

Arrived on site to install previous diagnose part. Job complete

"Arrived on site to test unit for rust on FC door and RC freezing things. Found RC was set to 34 damper was blocked and food was pushed agains back wall blocking air flow. Advised customer on proper loading to prevent blockage of air flow which causes food to freeze and set temp to 38 degrees.

Arrived on job for complaints of refrigerator leaking and not making ice. Found leak coming from ice maker supply hose on top. Cleaned out ice build up. ; ordrng 1 W11415785 (HOSE)

"Arrived on site for no ice. Found unit not defrosting evaporator covered in ice,no air flow to icemaker ran diagnostics bimetal reading open however heater powered on diagnosed unit will need the main control and harness assembly customer will defrost unit 24hrs before return visit. ; ordrng 1 W11449066 (Harness) and 1 W11172798 (Control)"

Arrived on site and customer is experiencing intermittent leaking on the side of the refrigerator. inspected refrigerator and found evaporator drain hose is clogged.

Arrived onsite for vent hood making loud noise. Upon inspection I found the unit making a metal on metal vibrating noise. I also found the light out . I accessed and replaced the fan motor. I made sure all installed screws were tight. I accessed the light socket and found the light bulb not twisted in all the way. I tightened the bulb and the light function restored. Job complete.

"Arrived on site for customer complaint of dent in dishwasher tub, found damaged tub, ordering tub. ; ordrng 1 Cnote (Office to reschedule) and 1 Cnote (3 hour job) and 1 W11409866 (Tub)"

"Arrived on site for refrigerator leaking water at center of unit on floor. Inspected unit and work area. Found bottom of FC dry. Found minor puddle in bottom of RC. Inspected condenser drain pan and found no traces of water leaking. Found unit has not leaked in 4 days. Performed diagnostics mode and forced defrost cycle. Monitored defrost cycle and look for possible water leakage. Added water to condenser drain pan. Tested dispenser and ice maker operation. Found no signs of leaks. Informed customer to monitor for water. All operations tested good, no water leaks detected during service."

Arrived on site for dryer operating without the door being completely closed. Upon arrival I confirmed the issue with the customer. I instructed the customer that the new switches in this particular unit are a bit too long so when the door is unlocked the switch does not disengage until you pull the door open. I informed the customer that there is no reliable or safe way for me shorten the switch to decrease the distance the door needs to be opened for the switch to disengage. The unit otherwise operates as designed. Call complete.

Arrived on site to test unit for long fill. Found cold valve not opening properly. Recommended replacing valve and control. Office to reschedule.; ordrng 1 W11205048 (Valve) and 1 W11411581 (Control)

Arrived on site and inspected cooktop and found left front burner takes longer to ignite than the others. Spoke with techline and they discussed possibilities including gas pressure being to high. Will rebuild cooktop internals but explained to customer this may not change operation of burner. Due to the current availability of parts will only bring back those which address left front burner. 7731418990; ordrng 1 8285779BL (Cooktop bezel) and 1 WP8286156CB (LF cap) and 1 W11134289 (LF orifice holder) and 1 8286561 (LF gas valve) and 1 W11170853 (Regulator) and 1 W11134300 (LF gas tube) and 1 Manifold

"Arrived on job for complaints of icemaker not producing ice and low water pressure. Found that water pressure was low and icemaker not working properly. Removed filter and water pressure came back to normal level. Ran diagnostics and tested fan, thermistors, no error codes. Harvest passed and icemaker fill passed. Customer will purchase new filter."

"Arrived on site for a dishwasher not drying nor dispensing soap. Upon arrival the customer stated that the dishes are soaking wet when the cycle is done, and some times still soapy when the soap actually dispensed. They found the unit intermittently stopping after about 10-15 minutes of running too. I put the unit into diagnostics mode and found stored error codes FcE3 for no link to internet, FcE2 for no link to a wireless router, and F2E1 for stuck key. I then ran a diagnostics cycle and found the dispenser operating as designed. I also monitored the amp draw to the heater found it drawing the correct amperage. I also found the blower turning on at the end of the cycle. The unit ran through as designed. I gained access to the control and found the harness good and everything plugged in correctly. I called techline and spoke to Drew and received SR# 7731419222. Drew recommended to ohm out the dispenser. I found it at .3k, when it should be between 1-3k ohms. Drew informed me that due to the low resistance the dispenser could be intermittent. This indicates a faulty dispenser. I am ordering the dispenser and the office will have to reschedule. ; ordrng 1 W10876529 (Dispenser)"

Arrived on site for not drying. Found dryer not heating in timed dry cycle. Tested cut off and it was faulty. Removed cut off and installed new cut off. Dryer still not heating. Tested element and it was faulty. Removed element and installed new heating element. Dryer heating as designed. Customer recently had vents cleaned by a professional vent company. No venting issues while dryer heated up. Job completed.

Arrived onsite for dishwasher flashing light and not operating. Upon inspection I found F10E2 F8E4 F7E1 I let diagnostics run through and all functions passed. I did notice some over sudsing in the tub and found water in the float tray. I called techline to report (SR#7731416884) I checked the resistance of the vent wax motor from p12 pin 1 - 3 and it showed within range at 1.1k ohms. We determined that the issue must have been caused by over sudsing due to the unit running as designed at this time. No leaks were detected during time of service. Job complete.

Arrived onsite for washer leaking. Upon inspection I found no error codes stored in the system. I ran service diagnostics and all functions passed. I lifted the unit to inspect for leaks. I found some possible slight water trails coming down from the fabric softener bezel in the front left of the unit. I found some rust under the dispenser drawer and what looks like evidence of a leak coming down from the fabric softener module on the dispenser drawer I replaced the drawer and tested the unit. I could not find any leaks. I advised the customer to monitor the unit. In the event of a call back please send faucet switch(W11175629) bezel(W11550898) flow meter(W11238377). Job complete .

"Arrived on site for a catch-up that won?t light one of the burners. Inspected unit and work area. Found the igniter trying to ignite but the burner head not igniting. Replaced the burner ahead and tested the unit. The unit begin working as designed. Call complete."

Arrived on site to test unit for unit leaking. Ran unit and found no leaks present at this time job complete.

"Arrived on site to install previously diagnosed parts to resolve F27 code. Installed new CcU and retested. Error still present. Called tech line and was advised error codes must be reset with part replacement. Tech line walked me through reset. Once unit was reset I was able to verify proper function. In a basic cycle I saw a ton of soap suds once it filled. Location is using an automatic soap dispenser and its filling with way too much soap, causing a ton of suds which are throwing the pressure sensor error. Unit itself is now working as designed. Advised front office staff to remove the auto dispenser due to excessive suds. Call complete."

Arrived back on site to install previously ordered selector switch. R&R and unit tested as designed. Job complete

Arrived on site for poor venting . Ran blower didnt hear any unusual noise . Could hear dampener opening and closing . Outside dampener is opening . Recommend trying to change blower motor to see if any change in venting . Ordering motor ; ordrng 1 W11409094 (Blower motor)

Arrived on site for no ice . Also found fridge is not dispensing water . Valves are actuating . Water supply is good . Ordering valves . No water leaks detected at time of service . Call to set return ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (Valve dual) and 1 WPW10394053 (Filter head)

Arrived onsite for dishwasher not shutting. Upon arrival found unit hinges out of position. Repositioned and tested. Unit is now operating as designed. Job Completed.

Arrived on site to install previously diagnosed parts. I installed the UI and then tested the unit. I put the unit into diagnostics mode and found stored error codes F2E2 for no response to UI and F2E1 and for stuck key. I then ran a test cycle and it ran through as designed observed at the time of service. Call complete.

"Arrived on site and found freezer temp is 3 degrees, took picture. Fresh food temp is 38 degrees, took 1 picture. There is currently no issues with refrigerator it is working properly. Requested that if issue happens again customer inspect freezer door to see if it is closed properly and take any pictures anything that seems out of place, job complete"

"Arrived on site for not dispensing ice. Tested motor motor not powering on removed dispenser assembly found harness slightly disconnected from motor,installed harness fully to motor tested ice dispenser unit working as designed."

"Arrived on site to test unit for gas leak. Customer stated plumbers have been out and did not find leak. Applied bubble solution to flex tubing connection and found slight leak. Tightened fitting, all other connections tested good. No leaks detected. Job complete"

"Arrived on site ,replaced valve and control . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Also found outlet washer is plugged in has hot neutral issues . Recommend electrician look at outlet . Job complete"

"Arrived on site to diagnose dryer that is making a squeaking noise. Ran unit and confirmed that there is a squeaking noise from the rear of the unit. Found the squeak coming from the drum on the bulkhead. With front panel removed you can push the drum on the top of the bulkhead and hear it squeak. Noise is coming from the felt on the bulkhead, but will not go away. Rollers and pins have already been replaced, there appears to be some kind of a warp that isnt visible thats causing the felt to squeak on it. Talked with SW and confirmed next step is to replace bulkhead and drum, since hardware changes have not made a difference. Ordering parts, office to schedule when we receive parts. ; ordrng 1 W10828905 (Bulkhead) and 1 WPW10359270 (Left roller) and 1 WPW10359269 (Right support) and 1 W10899578 (Drum)"

"Onsite for fridge dispensing water too slow. Took filter out and put bypass on, water being dispensed didnt change. Replaced valve due to hard water build up, but flow is still slightly restricted. Returning with reservoir (includes head). Also JIC, disp control. Office to reschedule. ; O-emld tckt"

Arrived onsite and found spin basket warped and causing shaking during spin even when basket is empty. Ordering basket to repair. ; ordrng 1 W10752719 (Basket)

Arrived on job for complaints of microwave sparking. Found that thermistor tip had broken off into microwave causing spark. ; ordrng 1 W11208292 (sensor)

Arrived onsite for ice maker making squealing and not making ice. Upon arrival found unit valve was not sending water through and unit drain pump and recirculating damaged from running dry. Ordering all three to be replaced at once.; ordrng 1 W11542868 (Drain pump) and 1 W11325175 (Recirculating pump)

"Arrived on site for water leaking. Diagnosed frozen drain,installed updated drain tube kit,defrosted drain checked water flow through drain,water passing through drain correctly.

Arrived on site to test unit for not cooling in both sections. Found compressor not running. Installed run cap and starter to test. Unit attempting to turn on compressor but compressor not engaging. Evap motor working as designed. Condenser motor working. Needing compressor replaced. Need autho for sealed system. ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier-UV) and 1 12002041 (Evaporator) and 1 Accessvalve (Access valve)

"Arrived on site for customer complaint of nameplate being off center, ordering nameplate. ; ordrng 1 W10909682 (Nameplate)"

"Arrived on site for customer complaint of unit leaking, found leak coming from valve, ordering valve,9; ordrng 1 WPW10420083 (Valve)"

Arrived on site to inspect washer Does not agitate or spin during spin. Inspected washer and work area no found compressor damaged along with the lower harness. Were ordering 1cap 1 harness due to them being damaged. I am also ordering motor just Incase. We turned breaker off due to harness being broken. Office to reschedule ; ordrng 1 W10890624 (Motor) and 1 W11158830 (Cap) and 1 W11417071 (Lower harness)

Arrived on job for complaints of refrigerator not cooling properly and no ice being made. Found a broken icemaker and freezer thermistor out of range. Replaced icemaker and thermistor. If problem continues then we may need to replace control board.

Arrived on site for unit needing a clean cycle. Removed all accessible parts and tubing cleaned parts informed customer some parts are stained. Reassembled unit added cleaning solution ran unit through a clean cycle

"Arrived on site for not dispensing ice. Removed bucket found yoke spinning in both directions diagnosed unit will need auger motor,yoke and divider transferred all parts to new motor,yoke and divider tested ice dispenser working.

"Arrived onsite to install previously diagnosed parts. I found the RC at 46 and the FC at 12 with visible ice formation in the bottom evaporator cover slats.I installed the FC motor harness, ice maker, UI and HV control. I tested the unit in diagnostics and all thermistors passed. I checked the FC & RC fans as well as the ice box fan. All functional. I took the unit out of diagnostics the compressor and condenser fan both turned on as designed and I could feel cold air beginning to circulate the unit. No leaks detected during time of service. Job complete."

Arrived on site for a dishwasher that?s leaking. Inspected unit and work area. The customer advised that they ran one cycle that seem to leak three times during the wash cycle but I?m not used it since. Unit was completely empty so I ran the unit through an auto sense cycle. The unit filled recirculated and drained for the first prewash. Then the unit filled and recirculated for the main wash. Ran the unit for 25 minutes without replicating the issue. I asked the customer about the types of dishes they had during the load and the customer advised they had a big Pyrex bowl at the bottom on the bottom rack when they were using it. I did explain that the Pyrex bowls can sometimes redirect water flow towards the door causing splashing and caused the unit to drip water from the door. The customer did advise that the leak seem to be fairly small. I also went over issues with oversuds that can cause leaking.

Arrived onsite for washer lid not closing. Found hinges to be faulty. Replaced right and left hinge. Tested unit and unit is functioning properly. Lid is closing properly and latch is engaging as designed. Job complete

Arrived on site to replace right front and right rear switches. Replaced both switches test unit and unit test good job complete.

"Arrived on site to test unit for no power. Found power cord was pushed up against unit cabinet. Found voltage to outlet but with power being smashed it caused lower plug contacts inside of outlet to be damaged. Tested with top plug on outlet and unit is now receiving proper voltage. Advised cord need changed to prevent same issue. Replaced power cord with flat cord customer purchased, tested unit, unit works good.

Arrived onsite and found loose rotor bolt. All else checks good. Secured rotor bolt and tested. All checks good. Advised customer on repair.

"Arrived on site to test unit for leak. Found inlet water nut was loose prevent proper seal causing leak. Tightened nut, tested unit, unit works good. No leaks detected. No saved error codes. Job complete."

"Arrived on site for customer complaint of left side RC light switch broken, I replaced switch that tested good. Also customer had a complaint of ice freezing near dispenser chute inside of ice container. I removed ice build up, I adjusted the ice dispenser chute gasket, unit tested good."

"Arrived on site for Door Gasket After several attempts to repair, the dishwasher continues to leak from the touch panel leaving water marks. Removed gasket and installed new gasket. Ran through diagnostics with no error codes. Went through entire diagnostics cycle to ensure no leaks came through. No leaks detected."

Arrived onsite to install after tube and valve. Installed parts. Tested unit. Unit tested good. No leaks at this time. Job complete

"Arrived on site for customer complaint of unit not spinning, I replaced motor which was previously diagnosed part, unit tested good."

Arrived on site and inspected front load washer locked and customer had clothes inside. Confirmed the complaint and pressed the power and control lock for approximately 7 seconds and unit unlocked. Ran a diagnostics cycle and unit tested properly. Job complete

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both user interface and control and tested the unit. Found unit was not working properly. Spoke to CS and was advised of a service pointer advocating that the user interface needed to be replaced with the old control for a few minutes to make sure the model and serial numbers transfer over to the new user interface. Then to swap out the main control and allow a few minutes for the control and the user interface to sync properly to the right model and serial numbers. Did that and tested the unit again in an auto test. The unit ran as designed. Ran the unit and a high speeds been in the unit ran as designed with no issue. Call complete.

Arrived on site for microwave not lighting up on control. Control would beep when pressing buttons but wouldnt activate any functions . Interlock checked normal. Fuses checked normal. Replaced control . Unit is now fully functioning and heating to whirlpool specs. Job complete

Arrived on site for a washing machine that?s not washing clothes. Inspected unit and work area. The customer advised that the unit doesn?t seem to agitate. Confirmed the customers complaint and found the evening as it was agitating. Looked underneath the unit and found the actuator separated from the cam. Replaced the actuator and tested the unit. The unit is now working as designed. Call complete.

Arrived on site for range needing previously diagnosed main control. Upon arrival I installed then reassembled unit with new main control. Upon retesting unit I found oven heating to 350 degrees as designed. Call complete

Arrived on site for a dryer that was shutting off after you press start. Inspected unit and work area. Was able to get the unit to start for the first time but it made a loud rattling sound and then quit after 15 seconds. I then attempted to start the unit again and found the use it buzzing as you press start and not allowing the drum to turn for the unit to start the cycle. Disassembled unit and found the motor completely caked with lint and the motor running hot. Replaced the motor and tested the unit. The unit began to work as designed. Call complete.

Arrived on site and inspected filter issues. Customer advised he was having issues removing the filter. I removed and replaced it with one he purchased. Job complete

Arrived on site for range not allowing small oven door to shut properly. Upon arrival I confirmed complaint and found hinges not sitting correctly. I tried replacing hinges but after repair I found door shutting a lot better but there is still a gap between door and seals when door is shut that is letting out to much heat. I took photos of gaps I noticed in liner. Will need in house help in determining if gap is something we need to call into whirlpool. Also need to figure out if anything else other then some new receivers would help with sealing door properly. Office to reach once availability of parts is known; ordrng 1 W11096294 (Left receiver) and 1 W11096293 (Right reciever) and 1 Cnote

Arrived on site for range needing previously diagnosed ACU. Upon arrival installed new part 5hen reassembled and tested unit. Found oven is now fully heating as designed to 350 degrees when set. Call complete

"Arrived on site for SAFETY, Microwave cooktop light burned out and sparked when trying to replace. Found bulb separated from bulb base. Removed base of bulb from housing. Customer was willing to purchase new bulb. Installed new bulb and found housing had shorted out. Removed housing and installed new housing. Light would not come in. Found no voltage coming to housing. Removed board and found scorch marks on board. Installed new board and light is working as designed.

"Arrived on site for refrigerator making water/ice taste funny. Upon arrival inspected filter and housing as well as water tank in rc. Found no signs of corrosion, or contamination. I found supply line is coming from an Ro system under the sink. I also found with customer double checking my findings that the whole homes water supply tastes bad from sink, fridge, and outside water spigots. Informed customer at this time it would be better to have a certified RO system tech to inspect Ro filters etc. unit is functioning as designed. Also readjusted evap fan motor blade causing noise. Unit is no longer making loud random noises.

Arrived on site for lights inside refrigerator flickering. Upon arrival found LEDS in the refrigerator dim and the LED in the freezer dead. I replaced the freezer LED which in turn fixed all of the lighting issues. The unit now operates as designed. Call complete.

"Arrived on job for complaints of dishwasher not working correctly. Found that the float area had water in it. Traced leak back to the left corner of unit. The dispenser is leaking rinse aid, causing additional bubbles to leak out. Ordered dispenser part.; ordrng 1 W11412300 (DISPENSER )"

"Arrived on site to inspect FRZR NOT COOLING, READING 24 DEGREES- FRIDGE IS WORKING FINE. Found refrigerator unplugged so I plugged it back in and waited for the compressor to kick on which it never did, I then performed a resistance test at compressor and found that 2 out of the 3 terminals showed over 100 ohms. We tested voltage to the compressor and found 120vac. So we determined that the compressor as gone bad. We ordered 1 compressor, dyer, and access valve and 2hrs min return service must be first in the am unit is in the garage. Office to reschedule when we have eta on parts ; ordrng 1 WR87X10067 (Compressor) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve) and 1 Sealedsystem (Sealed system) and 1 AUTHO (AUTHO) a

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Attempted to remove the user interface and found even though I removed every single screw inside that user interface area, the control panel would not come loose. Inspected the new user interface and found that the unit has four 12 inch double sided tape strips ho,ding the UI to the outer door. Spoke to PR and was advised that we couldn?t use a flat head screwdriver to remove it due to potential damage to the outer door. The customer advised that he did not want dents in his door. Thus we need to order an outer door as well as return with the user interface for repair. .; ordrng 1 W11231156 (panel)"

"Arrived on site for items freezing in RC intermittently. Inspected unit and work area. Performed diagnostics mode and tested components. Found all passed. Gained access to RC thermistor and measured resistance and found out of range. Removed diffuser with thermistor and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service. Spoke with customer on air flow and user care guide."

Arrived on site for IM not working. Attempted to jump T and H on ice maker and motor would not turn. Removed ice maker and installed new ice maker. Used jumper and ice maker motor spun and called for water as designed. No leaks detected. Job completed.

"Arrived onsite for dryer not operating correctly. Upon arrival found unit had F6 E3 error code bad communication between control and UI. Tested unit and found unit overlay intermittently communicating, unit will require new control and overlay

F6E4 Arrived on site for oven still not reaching over 100 degrees during preheat. Upon arrival the customer stated the issue was intermittent. I entered the unit into diagnostics and found an F6E4 error code indicating a control issue. I replaced the control then pulled the unit out to find the oven temp sensor failing. I replaced the oven temp sensor and reassembled the unit. After reassembly I tested the unit and found it heating as designed.

"Arrived on site for no ice. Found icemaker tray warped diagnosed defective icemaker. Replaced icemaker ran harvest test passed,ran fill test passed."

Arrived on job for complaints of range working properly. Found that the module fuse was open. Will need touchpad also. Getting error code for bottom oven. Send RJ please.; ordrng 1 AUTHO and 1 W10818273 (display) and 1 W10886865 (module)

"Arrived on site for refrigerator ice clumping up in ice bin and intermittently freezing in fresh food. Inspected unit and work area. Found air vent blocked and causing possible items to freeze. Found wire harness cover torn. Corrected cover to protect harness. Tightened door handles. Performed diagnostics mode and tested fresh food thermistor and damper control, found no issues with damper or thermistor. Gained access to ice maker and found calcium buildup in fill tube, cleared buildup. Cycled ice maker and found water pressure low and not allowing ice maker to fill. Tested water dispenser and found low pressure. Traced water pressure to single inlet valve. Will return with dual inlet valve and filter head. . ; ordrng 1 WPW10238100 (SINGLE INLET VALVE) and 1 WPW10341320 (DAUL INLET VALVE) and 1 WPW10394053 (FILTER HOUSING)"

"Arrived on site to replace sump and control diagnosed by previous tech, after replacing, unit tested good, no leaks."

Arrived on site and inspected French door refrigerator missing shelf and right door leveling issues. Leveled the door and installed the bin. Job complete

"Arrived on site to inspect combo oven more than 25 degrees off. I placed unit into diagnostics mode and check for codes found code stored for f6e1 UI to control state status error after that I found the time on display advancing too fast and at one point it was not responding to Touch. I proceeded to replace oven temp sensor then ran a temp test on the unit. I found oven temperature getting to and staying around 400 degrees when set to 350. I am ordering a new UI, because of the miscommunication error, and the display not functioning properly. We will have to retest oven temperatures when we have the new UI installed. I am also returning with the control just in case. The office will reschedule when we have an eta on the part. ; ordrng 1 W11297728 (UI)"

Arrived on site for trim on both lighted shelves as well as front plastic of freezer draw . Shelving and draw fronts not covered under extended warranty. Also dispenser drip tray is broken causing water to drip down door which could spill on UI deli control . Ordering drip tray . Call to set up return . No water leaks detected at time of service. ; ordrng 1 W10909034 (Drip)

"Arrived on site for customer complaint of unit being damaged at time of install, found frame damage on left and right side of unit, called tech line,

Arrived onsite and repaired broken fan by replacing with new. Advised customer on repair. All checks good.

Arrived onsite and calibrated oven for not reaching temp as designed. All checks good. Unit is now operating as designed and reaching set temp.

Arrived on site for F3E0 error code. Upon arrival confirmed issue and gained access to the back of the unit. Upon further inspection found the oven temp sensor shorted. I replaced the temp sensor and attempted to run a bake preheat but the error code returned. I then traced the issue back to the control board. I replaced the control and reassembled the unit. After reassembly I tested the unit to find it now operating as designed. Call complete.

Arrived on site to inspect Light indicator light is on but the burners are off (Light will not go off) when the burners are off. Upon inspection found the front right burner to be hot to the touch. Asked customer if she had used the cooktop before we came she said yes an hr. Ago. We then Gained access to back of unit to test switches and found that the front right burner switch to be the cause of the issue. We then replaced that switch and tested all switches afterwards and found that light would turn off.job complete

Arrived on site to test unit for unit not washing correctly. Found bad wash motor replaced sump and motor. Test unit and unit test good job complete.

"Arrived on site for microwave light not shutting off. Upon arrival the customer stated the light on the bottom of the unit was getting very hot from the light not shutting off so they removed the bulb. I reinstalled the light bulb and cycled the unit through FULL, HALF, AND OFF options for the over range light and found the UI functioning as intended but the light not changing at all indicating a control failure. Im ordering a new control W10892389. Office to reschedule when availability of part is known.; ordrng 1 W10892389 (Control)"

Arrived onsite and installed new heating element to replace the shorted heating element. Advised customer on repair. All checks good.

Arrived on site to install previously diagnosed parts. Gained access to drain tube and replaced with p-trap and unit operating as designed. Job complete.

Arrived on site and inspected dryer and found control panel is unresponsive again. Replaced control panel and control board

"Arrived on site and inspected refrigerator and found customer has already thawed fresh food section. Fresh food evaporator has been frosted over. Remove cover and found Thermistor is loose and not attached to evaporator, took one picture. Replaced Thermistor, job complete"

"Arrived on site and inspected refrigerator and found Icemaker is stuck in mid cycle. Took one picture. Cleared ice and cycled icemaker manually and it did not fill with water and valve didnt make noise. jumped V to L on Icemaker and valve energized but did not fill with water. separated waterline below freezer door and ran water valve again to icemaker and it dispensed here. Used a steamer on the water line below the freezer door and was able to get it flowing again. Replaced Icemaker and it cycled properly and filled with water.

Arrived on site to install previously diagnosed parts. I installed the new timer and the unit failed once. I tested the unit for over 30 minutes and could not replicate it again.

Arrived on site for fridge leaking we spoke to the customer said that the fridge was not cooling after the flooring company moved it. We inspected the unit and work area. We gained access to water valve and found the valve leaking.the unit is not hooked up to water so we cant be 100 percent sure that only the valve is leaking. We did a temp test in the freezer found that the freezer only gets down to 12 degrees. The unit has had a sealed system repair in the passed we see searched for any leaks with black light. We found the condenser leaking from underneath and we found what appears to be dye coming from the cabinet. Can not determine if its dye or dust from the flooring. The valve and condenser will need to be replaced. We spoke to the customer about needing to do an nitrogen test to verify that the compressor leak is the only leak in the system. ; ordrng 1 WPW10455331 (Inlet valve) and 1 W11211932 (Condenser) and 1 Nitrogen (Nitrogen)

Arrived on site to test unit for unit not getting to temp. Test unit and found oven set on Celsius. Set unit to F test unit and unit test good job complete.

"Arrived on site to diagnose washer that has the timer counting up on remaining time, and had some issues spinning clothes. Ran error codes and found F8E6 water hazard, F7E9 locked rotor. Could feel basket scraping and not moving well. I checked under the unit and found the rotor bolt was completely gone, and the rotor was covered in gearcase oil. Replaced gearcase and slider. Advised customer on repair that I had to use some PB blaster to get the gearcase shaft into the basket due to rust buildup. Reassembled and rinse out unit. Ran through diag cycle and verified all is working as designed. Put unit in cleaning cycle to make sure there was no remaining PB blaster residue.