Arrived on site to test unit for lower oven front panel damaged. Found damaged on lower door. Went to removed the door and found right hinge was damaged. Ordering new hinge office to reschedule. Left front glass door with customer to prevent damage. ; ordrng 1 W11220343 (Hinge)

"Arrived on site to test unit for front panel getting rust at vent. Found rust on front vent, went to replace front panel and found panel damaged. Ordering new panel office to reschedule ; ordrng 1 W11416371 (Panel)"

"Arrived on site to test unit for not cooling. Found compressor running but no frost pattern. Applied bubble solution and found no sealed system leak. Recommend replacing control and compressor. Need autho and 2hrs on return visit. Office to reschedule. ; ordrng 1 EBR73093619 (PCB Assembly, Main)"

Arrived to inspect staining and noise. I found the spin basket had rust at the bottom of the basket where the metal meets the plastic lower basket assembly. Office to order the basket and contact the CX to arrange return service. No leaks observed during service. ; ordrng 1 W11178224 (Spin Basket)

"Arrived to inspect ice issues. I found the ice bin was full of frost and ice from air incursion and I removed it. The unit cycled as designed, but the ice door would not close as it should and moved extremely slowly, occasionally stalling before complete contact with the chute opening. The unit will require the ice door assembly. No leaks observed during service. ; ordrng 1 W11423781 (Door-ice)"

"Arrived on site for washer not functioning. Upon arrival confirmed compliant upon further testing found complete unit in all components. Major rust damage to allow components between agitator, tubs, gearcase, motor, pully wheels, entire frame, etc. suspension rods failing. Valve in leaking water. Timer and timer knob busted. Unit cant be replaced due to lvl of wear. Need findings reported. Call complete ; ordrng 1 Cnote (List of parts needed include 90%+ the list of parts on all diagrams.) and 1 Cnote (Need find8ngs reported)"

Arrived on site for refrigerator making ice and water taste funny. Upon arrival confirmed issue. After further inspection I found over fill line still intact and res. Tube not contaminated. Found cause of main failure to be water supply to home. UNt has no filter or housing installed for filter (not available for this model) due to circumstances of failure no reliable repairs can be made that will change taste/quality of water supply goin into unit itself. Will need findings reported to ahs; ordrng 1 Cnote (Need findings reported)

"Arrived on site for range with broken door. Upon arrival confirmed issue. Found multiple failures within entire door asm as a whole ranging from bad hinges, inner door liner, all trim and handle, all screws, spacers, door seal, etc. Found that some of required parts for door repairs are no longer made and without those we cant guarantee a reliable repair.

Arrived on site to diagnose a range with loose door panel. Found rt side handle screw loose and tightened handle. All is working properly at this time.; ordrng 1 W11176456 (Panel)

Arrived onsite to diag a washer that is on dispensing fs and is making a high pitched noise when filling. Upon inspection I found that the cold water valve was the sours of the noise and also no dispense fs. Ordering cold water valve and dispenser just in case customer will buy her own hoses. Office to reschedule ; ordrng 1 4925ER1015B (DISPENSER ASSEMBLY) and 1 5221ER1003A (Cold water valve)

Arrived onsite for refrigerator not cooling. Upon inspection I found that the compressor was not efficient

Arrived on site to diagnose a dryer that is making unusual noise. Found rollers failed and they will need to be replaced to complete repairs. Return date set for 6/20.; ordrng 3 5304523155 (Rollers)s

"Arrived on site for dishwasher heating getting glow red. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and measured amp draw to element and found correct. Gained access to control and measured resistance and found within range. Found unit operating as designed. Spoke with customer on service performed and user care guide.

"Arrived on site for oven not maintaining temperature after preheat. Inspected unit and work area. Gained access to control and measured continuity on bake element at control. Found bake element ground to cavity. Will need to replace bake element; ordrng 1 W11545804 (Bake element)"

"Arrived on site to test unit for water dispenser activating intermittently by itself, tested unit could not mimic the issue, stated to customer that its possible the paddles are going bad, ordering 2 paddles if the other will be needed also, additional charges will need to be applied ; ordrng 2 W11561037 (Paddle)s"

"Arrived on site for an oven that is making a loud noise when the cooling fan is blowing. Inspected unit and work area. Confirmed the customers complaint of the noise and replace the blower fan. Still have the same issue. Attempted to use some sound pads to dim the sound and found no difference in the noise. Remove the top cover and round the cooling fan. Nothing would dull the sound. I called Whirlpool Techline and spoke to Cliff SR# 7733865961. He advised to go ahead and replace the blower one last time and that did not work, the sound would be considered normal. Ordering part and reschedule the customer to 6/20.; ordrng 1 WPW10176670 (Blower)"

Arrived on site for a freezer that is not cooling. Inspected unit and work area. Confirmed the customers complaint and found the refrigerator light on but the control not on. Attempted to press and hold the town select switch and found the control not turning on. Checked voltage to the control and found proper voltage. Unit will need new control for repair. Ordering part in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11496886 (Control)

"Arrived on site to test unit for draining nonstop and no lights on control, tested unit found unit unplugged, plugged unit into outlet, drain pump comes on and will not stop, no lights on control, attempted to put unit into diagnostics, no response, control receiving 120VAC but no lights come on, will need control to fix issue returning with additional parts to ensure completion office to reschedule ; ordrng 1 W11608058 (Control board) and 1 W10919003 (Drain pump)"

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and new pump only running seconds at a time. Revision number on model was incorrect and part number for pump different. Ordering correct pump and return date set for 6/20.; ordrng 1 W11025157 (Pump)

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the thermostat located at the front right corner of the unit behind the control and the diode. Tested the unit and it continues to fail. I pulled the unit from the wall and removed the cover to inspect. I tested all thermostats visible, both fuses, checked voltage at the wall, the power cord, control, and noise filter and all checked good. I removed the duct bracket and found another thermostat and tested it and found it bad and also found the interior bulb burnt out. Customer advised the turntable doesnt work. I tested the turntable and it too is bad. I advised the customer that I am ordering the mentioned parts and their extended warranty would need to locate parts. I am ordering the cavity thermostat, turntable motor, interior bulb and main control as a backup and office to schedule return service due to the availability of parts. Per customer request, I left the unit down from the wall and placed it in the dining room.; ordrng 1 WPDE47-20059A (Thermostat) and 1 DE31-10172A (Turntable motor) and 1 4713-001013 (Interior light bulb) and 1 WPW10127098 (Main control)"

Arrived onsite and found unit with leaking console. See pic. Control shorted and u responsive as a result. Ordering the console and control to replace them together. All else checks good. Advised customer on repair. ; ordrng 1 W11413965 (Console)

Arrived onsite for dryer with door seal not setting properly. Upon inspection I found that the seal had came loos from the inner door but seal was still usable. I attempted to reset the seal but upon doing so I accidentally broke the inner door glass . I am ordering glass/ door assembly; ordrng 1 ADC73025601 (DOOR ASSEMBLY)

"Arrived on site for a refrigerator that is having dispenser issues. Upon arrival the customer stated when calling for ice the water will dispense, and this typically only happens once after sitting for a while. I tested the unit and was able to replicate this. I gained access to the paddle boards and UI. I found no corrosion or signs of a harness issue. This points to a paddle or UI failure. I informed the customer on my findings and that it is most likely the UI, but there is a small chance the paddles may be bad too; ordrng 1 W11340158 (UI) and 2 WPW10346924 (Paddle)s"

Arrived on site to replace cooling fan. Replaced fan test unit and unit still giving f8e0. Called Techline test unit with Techline and ordering new main harness and control board office to reschedule 2 hour job File-7733865193; ordrng 1 W11225360 (Main harness) and 1 W11261167 (Control board) and 1 2hourjob (2 hour job)

"Arrived onsite for customer complaint of unit shaking during spin and leaking. Found lower counter weight off, I reattached and found damaged recirculating pump hose.

Arrived onsite for dryer taking to long to dry. Tested unit and unit is functioning properly. Unit is heating. Customer was sent air flow test kit. Used kit and found no air flow. Unit has External ventilation issue. Notified customer that complete duct cleaning is needed to resolve the issue. Job complete

"Arrived on site for refrigerator not cooling in both sections. Inspected unit and work area. Gained access to compressor and measured amp draw and found low amps, indicating leak in sealed system. Will need to replace evaporator and compressor. Found evaporator on back order. Gave customer a rounded estimate for repair.

"Arrived on site for ice build up in freezer section and ice dispenser issues. Found water moisture in freezer section,faced flashlight towards door,pulled gasket found light leaking out,raised freezer door checked with light no light leaking out. Removed ice bin found large chunks of ice as if icemaker is over filling gave estimate for a new icemaker.

"Arrived on site to test unit for water leak, tested unit found gasket leaking water on the left side of door, replaced gasket tested unit, unit now running as designed, advised customer to monitor if issue returns, to take videos, job complete"

"Arrived on site to test unit for no ice production, tested unit found ice will not preform diagnostics, inspected wiring harness found no visible damage, took resistance readings on harness and checked out , replaced ice maker, advised customer to monitor if ice production does not start within 24 hours to call us back, unit is running as designed,no leaks detected job complete"

"Arrived on site to test unit for not dispensing water, tested unit found FC set to sub zero and RC at 36, found frozen reservoir , thawed out reservoir, water is now dispensing,set temps to recommended setting, no leaks detected job complete"

Arrived on site for doors not closing correctly and not enough cold water. Informed customer unit will only dispense 1 or 2 cups of cold water and per manufacture they will need to add ice for cold water. Found door not closing properly adjusted hinges tested door operation good.

Arrived on site and found bake element has failed. Replaced it and took one picture of bake and broil function operating normally. Customer says left front element has caught on fire. Found receptacle is not damaged and replaced element. Sent a short video to KB/service management of all elements heating. Right front one is covered in oil. This may be why it would catch on fire. Job complete

"Arrived on site and found power to dishwasher disconnected, after resetting power dishwasher will now complete a diagnostic cycle. No further repair is required at this time. Job complete"

"Arrived on site and found customer has defrosted refrigerator properly. replaced control, evaporator harness, user interface, water filter housing, and customer purchased water filter. After connecting refrigerator to power purged 2 gallons from water filter, job complete"

"Arrived on site and replaced control board, range is in apartment maintenance shop and there is no power hook up available to confirm operation. Maintenance department is not available to discuss repair with, Job complete"

Arrived onsite for microwave not powering on. Upon inspection I found that the outlet was only getting 108vac. I tested unit on another outlet and found unit operating as designed. I reset breaker and found no change. Meaning there is and issue with the house wiring. I advised cx to have an xssswxsxsddsdfsdfasdfasdf come out and check the outlet and the breaker. Job complete

Arrived onsite for refrigerator that freezes up its evap. Upon inspection I found that the mulltion good the defrost heater good thermistor good and the drain tube not clogged. I did find that refrigerator was not squared up I adjusted tha chassis and found that the door sealed better. Job complete

"Arrived on site. Diagnosed a leak at defective drier from manufacture joint,replaced drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site for weak water flow and loud noise. Loud noise due to vibration,adjusted back cover noise no longer present diagnosed a defective filter head and valve replaced both tested water dispenser good water flow."

"Arrived onsite fo Ref IM/ disp not producing ice/water. Upon arrival the cx advised me that the I,m was working now, she had accidentally left it in the off position. Upon further inspection I found that the rc door was not sealing properly I adjusted door and found door staying shut better this should solve her water temp issues. Job complete"

Arrived on site for vent hood loose . Found vent was falling down from overhead cabinet on left side . Quick pics provided . Informed customer its an install issue and to contact builder .

Arrived on site to test unit for unit making loud noise. Test unit and found bad wash motor. Replaced sumpAnd motor test unit and unit test good job complete.

Arrived onsite for OVEN STOPPED HEATING. Upon arrival test unit and can see ignitor glow but not light bake burner. Tested the glow ignitor and was only pulling 2.3 amps. Need to replace bake ignitor. Replaced bake ignitor and test unit by preheating oven to 350. Unit operates as designed.

"Arrived on site for upper rack stops falling out . Replaced stops . Customer is using 1hr wash . Also is on water softener , instructed on proper soap usage with softener . Ran diagnostics and all checking normal. No error codes,and heater is coming on. No water leaks detected at time of service. Job complete"

Arrived on site for unit not getting gas . Found pipe dope clogging regulator . Replaced regulator . Gas is tuned off at house . Unable to test unit properly . Informed customer to reach out if any issues arise when gas is turned on . Job complete

"Arrived on site ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."

Arrived on site for door latch issue . Found strike broken off lid . Replaced lid . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

Arrived on site for convection fan making a clanging noise . Found fan blades hitting back wall . Readjusted fan blades and tighter down blade nut . Ran oven to 350 preheat . All checked normal. Job complete

Arrived onsite for washer not dispensing fabric softener. Upon arrival inspected unit. Found customer not utilizing dispenser selections correctly. Unit is now functioning properly. Job complete

"Arrived onsite for washer stopping mid cycle and not responding after. Found UI not responding. Removed cover and found control non responsive. Was able to get clothes out for customer. Found some water in tub, potential drain pump issue or control issue, possibly both. Customer will contact Maytag for possible concession due to just out of manufacturing warranty. Will notify office. Parts potentially needed; control, UI, drain pump"

Arrived onsite for adjuster issues. Upon arrival inspected unit. Found right adjuster locking tab was worn. Replaced right adjuster (1) . Tested unit and unit is functioning properly. Job complete

Arrived onsite for left front burner not functioning. Found switch burned due to ground out caused by loose connection. Replaced switch and secured connector. Unit is now functioning properly. Job complete

Arrived on site for dryer not heating. Upon arrival confirm complaint and after further testing found that we heating on the coil was bowing as well as the highlimit cut off had blown. Upon further inspection found no other failures and replaced high limit cut off as well as heating element. I then reassembled and tested dryer and found it functioning as designed and recommended to customer to get a dry vent cleaning to prevent further damage. Call complete

"Arrived on site to test unit for no ice tested unit found ice maker lost its home position and will not run through diagnostics, customer also stated that it is making a loud grinding noise when RC door is open , tested and found grinding noise coming from diffuser, ordering diffuser and will replace ice maker and diffuser on return visit, office to reschedule ; ordrng 1 W11164593 (Diffuser)"

Arrived on site installed test Orion control compressor not powering on will need a new compressor ordering new compressor job will need 2 hrs; ordrng 1 W11592010 (Compressor) and 1 Testinverter (Test inverter) and 1 Oillessgauges (Oilless gauges) and 1 w10843121 (Drier)

"Arrived on site to test unit for no ice production, tested unit found no frost buildup back wall IM vents, ice maker has ice frozen in it and its still showing a E5 error code, tested receiver board and found it not responding, could not get authorization to install , office to get authorization and reschedule ; O-emld tckt"

Arrived on site to diagnose a range with an oven not heating. Found failed bake ignitor and it will need to be replaced to complete repairs. ordrng 1 W10918546 (Ignitor)

"Arrived on site to test unit for not washing, tested unit found extreme calcification of unit , lower and upper spray arms are sealed in with calcium, screen and filter cup are also completely covered in calcium, and cant be cleaned, unit will not drain properly due to screen completely clogged, removed screen and found OWI sensor not reading properly, dispenser is broken and will not open, recommend replacing dispenser, OWI, upper spray arm has been replaced, will need to replace lower spray arm, screen and filter cup, ordering additional parts to ensure completion, office to get authorization and reschedule ; ordrng 1 W10861000 (Dispenser) and 1 W11084121 (OWI sensor) and 1 W10872845 (Filter cup) and 1 WPW10463906 (Screen) and 1 W10837249 (Lower spray arm) and 1 W10703867 (Heater)"

"Arrived on site to test unit for rattling noise, tested unit found rotor screw loose causing rotor to slip, removed rotor inspected gear case, no oil detected, put unit through diagnostics, all components tested good, no leaks detected job complete"

"Arrived on site to test unit for no power, tested unit found loose connection in junction box, secured connection, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit F1E1 error code

Arrived on site to diagnose a dryer that is not tumbling. Found belt broken and replaced it along with idler and rollers from repair kit. Tested unit and found all is functioning properly at this time.

Arrived on site to replace previously ordered parts for washer. Replaced belt and cam and suspension. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator that was building ice in freezer bottom. Drain is not clogged and door gaskets are good. Advised customer that freezer door man not have been fully closed causing issue. No repairs needed and no leaks were found at time of service.

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice preventing fan to run,cover is warped due to ice build up

"Arrived on site to replace previously diagnosed door switch, thermal fuse and cutoff, replaced parts,tested unit unit has a air flow restriction, advised customer not to use unit until the restriction has been removed, job complete"

"Arrived on site for unit not freezing. Removed evaporator cover found frost on only first row of evaporator coils diagnosed a leak in the system. Replaced the compressor,exchanger,drier,tube and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.

"Arrived on site for a defective icemaker,replaced icemaker assembly."

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not draining. Found plug in garbage disposal was not removed when disposal was installed. Removed plug and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a cooktop with a burner not lighting. Found ignitor not positioned properly and reset it to proper position. Tested unit and found all is functioning properly at this time.

"Arrived on site to replace previously diagnosed gasket, replaced gasket, advised customer to allow 2-3 day for gasket to form completely, job complete"

"Arrived on site to test unit for no power, tested unit found customer had not reset breaker at the correct location, reset breaker and all functions returned, unit is heating and running as designed, advised customer to monitor if issue returns call us, job complete"

"Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit not responding when pressing buttons on the control panel. I found the unit with power. Inspected the main control and found the diagnostics LED on solid and not flashing. I cycled power to the unit and the unit came on. Placed it in diagnostics and tested and unit is operating as designed and the diagnostics LED is flashing 3 times per second which tells me the unit is operating as designed. Once I completed testing, the LED was flashing one time per second telling me the unit is not running a cycle, press start.

"Arrived on site to inspect refrigerator door handle issues. Upon further inspection, the customer advised that the handle continues to come loose. I found the handle screw loose. I placed some loktite on the threads and adjusted the handle and tightened. Tested the handles by opening the doors and unit is operating as designed and handles are secured. No water leaks observed during service, job completed"

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and could not duplicate the issue. I disassembled the unit and found the rollers and tension pulley with debris on the axles and not rolling as designed. Also found the belt beginning to fray and break I removed and replaced the rollers, pulley and belt and cleaned the unit and reassembled. Retested and unit is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting properly, I moved and replaced the FC evap defrost thermistor, control box, damper thermistor and tested. Unit is operating as designed. I leveled the unit and squared the chassis. No water leaks observed during service, job completed."

"Arrived on site to inspect range bake and broil functions not working. Upon further inspection, I tested the cooktop and it is operating as designed. I tested bake and the ignitor failed to illuminate. Tested broil and it is operating as designed. I removed and replaced the ignitor and tested and unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect washer off balance. Upon further inspection, customer advised that they were washing towels with clothing and the unit would go off balance. Then they stopped washing towels with clothing and the unit continues to go off balance. I placed the unit in diagnostics, with customer observing, and checked error codes and found none. Placed unit back into diagnostics and tested the unit and the unit is operating as designed. I tilted the unit back and inspected underneath and unit is good (looks brand new). I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the hinge pads missing, I installed both pads and tested door functions. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to diagnose a dishwasher with a door not opening and closing properly. Found friction pads broken and replaced both pads. All is working properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dryer that is not tumbling. Found belt broken and replaced it from repair kit. Tested unit and found all is functioning properly at this time.

"Arrived on site for no ice. Found shut off arm in the off position,lowered arm icemaker ran through a cycle and filled with water.

Arrived onsite for Not Working - Has Power. Upon arrival Customer demonstrated the issue. When trying to turn on unit lights just blink. checked polarity and found the issue. Only getting 120 from red to black. Red to white has 120. Black to white getting .70 .

Arrived onsite for WALL THAT SEPARATES THE FRIDGE AND FREEZER IS HOT TO THE TOUCH. Upon arrival inspected unit .the mullion was very hot. Checked condenser fan and was operating correctly. Found condenser completely blanketed with dust and pet fur. Cleaned condenser and the mullion is beginning to cool.explained to customer that a warm mullion is normal . Checked the ice maker and it will need to be replaced.

Arrived onsite for DW Tripps breaker shorts when switching to dry. Upon arrival ran diagnostics and got. FA-E2 for vent wax motor electrical problem. Replaced vent and rest unit on diagnostics. Unit went through complete test with no continued electrical issues. Error code no longer present. No leaks present at this time. Job complete

Arrived onsite to install previously diagnosed parts. Replaced console and test unit all components function as designed. Preheated oven to 350.

Arrived onsite for TURNS ON BUT NO HEAT AT ALL. Upon arrival unit does not have model/ tag. Inspected unit and customer stated that the water tank was completely filled and lower filter is wet. Contacted SW for assistance. Ran unit on diagnostics and found zero error codes. And all components operated as designed. Will have customer operate unit now that water tank is empty. Mrs. Will monitor unit. No leaks present at this time. Job complete

Arrived on site to test unit for no water dispensing and tapping sound when attempting to dispense. Found valve in wall was half way closed/open preventing proper air flow. Valve was extremely hard to turn on and off. Played with valve a bit and loosened it up. Water is now dispensing properly and noise is gone. Ice maker responded to diagnostics and filled as designed.

"Arrived on site to replace control from previous diagnosis. Found black with on p1 popped out of molex. Secured wire into molex and replaced control, tested unit, unit now working as designed. Job complete."

Arrived onsite for Tripping circuit breaker when plugged into the wall power socket. Upon arrival found breaker tripped. Inspected polarity and polarity at wall is correct. Found plug cable was installed incorrectly. Neutral was mounted to ground causing unit to trip breaker. Corrected wiring and tested unit. Unit now operates correctly. Job complete

Arrived on site for lower rack wheels falling off . Found all four sets are missing wheeled . Replaced wheels . No other issues found . No water leaks detected at time of service. Job complete

Arrived on site for unit still making noise . Found idler pulley locking up when unit gets hot . Replaced pulley . Unit is remaking quite during several cycles of heating . Job complete No lint build up at time of service. Job complete

Arrived to inspect not starting. F5E3 error stored. The unit would not lock the lid and I removed and replaced. I tested within service test mode after the repair and clearing the previous code and the unit operated as designed. No leaks observed during service.

"Arrived on site for a washing machine that is still not acting right. Inspected unit and work area. The customer advised that they had one load that did not complete and was doing somewhat similar things it was doing when they first had this issue. She advised that the agitation did not move her clothes and showed me a video. I did confirm that the agitation portion is the slow agitation and showed the customer that portion in diagnostics. The customer stated that the machine shut down prior to the finish of the cycle and since then, they have been able to watch multiple loads without a failure. I removed the bottom rotor and checked the slider. Found the slider still intact and sliding freely. Did not see any oil or where on the rotor itself. Ran the unit through a diagnostic test in the unit ran as designed. I called whirlpool Techline and spoke to Scott SR# 7733856674. He had me run through a few checks and advise that based on the current information, the unit was working as designed. He advised that if there was an issue with the unit, as an error code wouldve been stored unless if it was an off-balance load. He advised to make no repairs at this time and to run a factory calibration cycle on the unit to make sure the unit was working properly. Call complete."

Arrived on site to test unit for unit not washing. Test unit and found nad sump and motor. Replaced sump and motor test unit and unit test good job complete.

Arrived on site to test unit for unit not working. Plugged unit in test unit and unit heating correctly job complete.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Arrived on site to test ring wheels missing. Installed new rim test unit and unit test good job complete.