Near Killeen, TX 76542
Al
Job Details: 04/09/2020
DISHWASHER MAYTAG MDB8989SHW0 Arrived to inspect dishwasher not starting.Confirmed the complaint and opened the unit and found a spoon underneath the float switch causing the issues.Removed the spoon and started the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Austin, TX 78735
Kevin
Job Details: 04/09/2020
DRYER WHIRLPOOL WED8300SW0 "Arrived on site and inspected dryer and found tension pulley is squealing during operation. Replaced it and support wheels and dryer is now running quietly. Removed all lint from interior, job complete
Near Elgin, TX 78621
Andy
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating properly. Tested and inspected unit and found issues with temp sensor. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 "Arrived on site for no cool in fresh food. Found unit not defrosting. Removed cover found heater lead not installed into harness from manufacturer installation. Installed harness ran diagnostics heater powered on,uploaded picture of disconnected harness to SD-QuickPic"
Near Austin, TX 78738
Brandon
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site for customer complaint of unit not producing ice, found e2 error code, ice maker not rotating, found faulty ice maker, I replaced ice maker, unit tested good.
Near Lago Vista, TX 78645
Lou
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to install previously diagnosed and ordered part. Due to ice building up behind the ice maker housing adaptor, I removed and replaced the adaptor and gaskets and is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Robert
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE320M0ES2 Arrived on job for complaints of not heating.. Found only 120v going to bake element. Replaced control and test.
Near Austin, TX 78748
Kevin
Job Details: 04/09/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found digit missing on control panel, replaced control panel and washer is operating normally. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 04/09/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not responding, replaced console ordered by previous tech, unit tested good."
Near , TX 78610
Kevin
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found right caster is missing, took one picture. Also found lower fresh food crisper drawer is not correct and will need to be replaced. No water leaks from connections at time of service ; ordrng 1 2152958 (screw) and 1 W11162446 (MEAT PAN) and 1 W11251741 (HITCH ) and 1 W11253602 (GLASS) and 1 W11368751 (CRISPER HOLDER) and 1 WP2179826 (rivet) and 1 WPW10304659 (roller-cab)"
Near Austin, TX 78701
Wesley
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW8120HC0 Arrived on site for unit tripping gfci and provided customer instruct on brand new washer. All checks good. Unit is now operating as designed.
Near Kingsland, TX 78639
James
Job Details: 04/09/2020
COOKTOP KITCHENAID KCED606GBL01 Arrived on site inspected unit for damage found left side of cooktop was cracked in multiple places. Took photos of damage. No visible signs of impact. Customer states she slid a pot over to the right to make room for another pot. Then heard a pop when she went to grab other pot. Office to get authorization and schedule return service. ; ordrng 1 AUTHO (AUTHO) and 1 W11051486 (cooktop) and 1 WPW10251108 (elmnt-surf)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/09/2020
WASHER LG WM4270HVA "Arrived on site to inspect washer for spinning problems, upon inspection found motor shudder while turning, changed out rotor and stator and retested, no error codes and smooth spinning. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 04/09/2020
WASHER WHIRLPOOL WGT3300SQ1 "Arrived on site and inspected washer and found lid switch has failed, after replacing it will now drain and spin properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Lou
Job Details: 04/09/2020
DRYER LG LG7001XPW0 "arrived on site to install previously diagnosed and ordered parts. Due to the burner not igniting, I removed and replaced the coils and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, when pressing the paddle for water, I can hear the valve opening up but no water is dispensing. I disconnected the water tube at the hinge from the coupling and tested and no water came out of the line. I found that the filter head/reservoir is bad and will need to be replaced. I am ordering the reservoir and will return with prescreened parts. No water leaks observed during service.; ordrng 1 W11346622 (RESERVOIR )"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect oven for non responsive console, upon inspection found the console not responding but touch screen was working, raced console and retested. No problems found. Job complete"
Near Georgetown, TX 78633
Lou
Job Details: 04/09/2020
COOKTOP KITCHENAID KCGS356ESS00 "arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that a plumber had tested the unit and found that the regulator was leaking. Using my liquid gas leak detector, I checked the regulator, hose from regulator to gas line and the connection at the gas line/hose and found no signs of a leak. Customer contacted plumber by phone and I questioned as to where on the regulator he found a leak. Plumber advised that he wasn’t sure where the leak was, but thought it was the regulator. He advised that he thought they tightened the connections at the regulator to the gas hose. I rechecked the regulator with customer present and still found no leaks. I tested the cooktop burners and all are functioning properly with no unusual gas smells. No gas leaks detected during service, job completed."
Near Johnson City, TX 78636
Jacob
Job Details: 04/09/2020
WASHER AMANA NTW4516FW3 Arrived onsite for drain motor not turning off to unit. Put unit in diagnostics. Got F8E1 error code. Replaced valve and control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 04/09/2020
DRYER WHIRLPOOL WED7500GC0 "Arrived to inspect dryer door not staying closed.Confirmed the complaint and removed and replaced the catch, strike.Reassembled and unit door still wouldn’t stay closed.Ordering inner and outer doors and will return with the other parts ; ordrng 1 W11126813 (INNER DOOR) and 1 W11236403 (OUTER DOOR SHADOW)"
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for refrigerator that’s not freezing. Inspected unit and work area. Test the temperature in freezer and found unit sitting at 63° F. Removed evaporator cover and found no frost pattern and no frost on unit. Removed back cover and found 3 in 1 starting device mounted to unit. Prior repair company who worked on this machine cut and modified the wire harness to fit 3 in one starting device. See photo. Checked compressor for amperage and found 0.012 A. Unit will need sealed system repair, starting device and new harness replaced to complete repair. Ordering parts and office will need authorization for this repair. If we get authorization, office will need to contact customer about a reschedule date due to wire harness behind a PSP item. ; ordrng 1 2311733 (harns-wire) and 1 W10139462 (compressor) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WP2188823 (evaporator)"
Near Del Valle, TX 78617
Wesley
Job Details: 04/09/2020
WASHER MAYTAG MVWB835DW3 Arrived onsite to perform repair and found washplate seized and immovable with vice grips and prying. Ordering washplate for return to be replaced. ; ordrng 1 W10902814 (washplate)
Near Harker Heights, TX 76548
Al
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher cleaning issues.Found the float switch was stuck in the up position due to debris underneath.Cleared the obstruction and tested the unit in diagnostics test mode. There were no errors.Unit works as designed.All water lines were dry at the time of service.Landlord contacted.Job complete
Near Woodway, TX 76712
Jonathan
Job Details: 04/09/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that was not heating. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested voltage at the terminal block and found proper voltage tested thermal cut off, heater, High limit thermostat, and fuse. Found thermal cut off open. Replace thermal cut off and tested unit. Unit is working as designed. Advised customer to get an aluminum vent hose due to their hose being too long and slightly kinked due to size. Call complete."
Near Austin, TX 78705
Leonardo
Job Details: 04/09/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
Near Kingsland, TX 78639
James
Job Details: 04/09/2020
ICE MACHINE WHIRLPOOL WUI75X15HZ00 Arrived on site. Tested operation and found ice slab hung up. Removed iced lab and started new cycle to test. Found cutting grid was causing the slab to hang up. Removed gird and replaced with new grid. Tested all functions and everything is working properly. Job complete
Near Austin, TX 78705
Leonardo
Job Details: 04/09/2020
RANGE WHIRLPOOL WFE515S0JS Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
Near Hutto, TX 78634
Andy
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for refrigerator not making ice. Upon arrival customer informed that ice maker bin filled with water and froze up found this is the case and bin will not come out. Unit will need ice maker and water valve. Ice maker is still covered.Instructed customer to defrost unit and how to do so safely as to prevent water damage risk.
Near Cedar Park, TX 78613
Paul
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for a wall oven that is not turning on. I found the control panel with voltage and not responding correctly. The unit is connected to WiFi. The control panel needs to be replaced. Ordering W11428583 CONSOLE. Office to RS.; ordrng 1 W11428583 (CONSOLE)
Near Austin, TX 78731
David
Job Details: 04/09/2020
MICROWAVE JENN-AIR JMW2430DS03 "Arrived on site to diagnose me oven combo that is now throwing an F1E5 inverter error. Per diagnostic guide checked and replaced inverter with new, me control board with new. Retested and error came back. Replaced noise filter and console due to a stuck key error as well. Retested and magnetron error F1E6 Came back. Removed wave guide cover after talking to Joel at tech line and found a heat blister on the wave guide cover showing a failed wave guide.
Near Lakeway, TX 78738
Brandon
Job Details: 04/09/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for customer complaint of damaged panel, I replaced panel, unit test good."
Near Austin, TX 78750
Tyler B.
Job Details: 04/09/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived to inspect unit with low flames. Tested bake and broil and not enough gas was being released to ignite, replaced regulator but had same issues. Found unit to have been converted to LP propane at one point. And needs a naturalgas kit, or all burner cups and bake and Broil burners replaced ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (UNKOWN PART)"
Near Belton, TX 76513
Jonathan
Job Details: 04/09/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for freezer that is not cooling. Inspected unit and work area. Customer had unit unplugged for several days. Plugged the unit in and unit did not start right away. Found unit had prior sealed system work done to the unit due to service taps on the compressor. However, the dye drier had not been replaced. Therefore, I was unable to find any leaks. Unplugged starting device and re-plugged starting device in. Compressor came on and I checked amperage at the compressor and found it at .800 A. Checked evaporator for frost and found no frost and a slight hissing sound that was pulsating. Called PR and he advised to send sealed system parts. Ordering evaporator, compressor, and service taps. Ordering parts and office will need to schedule customer when sealed system tech is available and to verify whether unit will be repaired. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78633
Paul
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the compressor. I installed a UV drier and a low side service tap on the compressor. I cleared the RC drain tube that was restricted. I vacuumed the system and it held a 30 psi vacuum for 20 minutes. I charged the system with 5.3 oz’s of R134A refrigerant. I tested the unit and it is working as designed.Call complete.
Near Austin, TX 78741
Leonardo
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not draining. Test unit and found plug at disposal still on. Removed plug test unit and unit test good job complete.
Near Hutto, TX 78634
Andy
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for FC door not closing properly. Tested and inspected unit and found door misaligned. Realigned and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and installed new DW door. All checks good. Unit is now cosmetically correct.
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
DRYER WHIRLPOOL WED560LHW1 Arrived on site for dented top and replaced dented top. All checks good. Unit is now operating as designed.
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit leaking every few days, found clog in drain extension, I removed clog, unit tested good."
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for scratched door glass. Replaced scratched door glass. All checks good.
Near Seguin, TX 78155
Noah D
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site to inspect fridge for non lighting, upon inspection found the lights dim, replaced fridge light with no change, didn’t have correct freezer light due to mispacked part, reordering lights and control. Complete; ordrng 1 W10366605 (CONTROL) and 2 W10515057 (LIGHT )s and 1 W10515058 (LIGHT )"
Near Georgetown, TX 78628
Al
Job Details: 04/08/2020
WASHER LG WM2050CW "Arrived to inspect front load washer off balance.Confirmed the complaint and noticed the previous tech set the front left foot in the crack of the tile, causing the unit to be off balance.I corrected the issue and remained on site until the customer could wash a quick load of towels.Unit balancing issues corrected.Job complete All water lines were dry at the time of service."
Near Waco, TX 76708
Jonathan
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for refrigerator that is still leaking. Previous repair done on this was removing obstruction from drain tube causing the unit to leak water into the freezer section floor and onto the floor. Today when coming back for similar complaint, found leaking was coming from ice melting at her ice dispenser. Advised customer to make sure all ice was dispensed when calling for it.
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of leaks. Found the bellow damaged. Replaced bellow and test.
Near Austin, TX 78730
Luis
Job Details: 04/08/2020
WINE COOLER FRIGIDAIRE FGWC5233TS "Arrived on site for loud noise. Per customer fluid noise like ice hitting fan,customer unplugged unit for a couple hrs repowered unit and no noise. At time of visit unit was at set temp and off,removed cover found no obstructions around fan motor,u it powered on and started cooling adjusted Evap thermistor reassembled unit no odd noise water draining correctly to drain."
Near Leander, TX 78641
Lou
Job Details: 04/08/2020
OVEN WHIRLPOOL RBD305PRS00 "arrived on site to inspect wall oven not responding. Upon further inspection, I found the power on to the unit but none of the buttons would respond. I removed the control and advised the customer that it would be approximately 7-10 business days before we get it back at which time, the office will contact them and schedule return service. Unit was left turned off at the breaker. I am ordering a rebuild control and CNOTE-LSO. ; ordrng 1 CNOTE (LSO) and 1 REBUILD (OVEN CONTROL)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/08/2020
REFRIGERATOR LG LFXS26596S/00 "arrived on site to inspect refrigerator ice maker broken. Upon further inspection, I found the ice maker tray broken. I removed and replaced the assembly and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Salado, TX 76571
Jonathan
Job Details: 04/08/2020
RANGE LG LSE4613ST "Arrived onsite for Range that won’t turn on or heat. Inspected unit and work area. Tested voltage at the wall and found improper voltage. Found 85V from L1 to L2, 25V from L1 to neutral, and 125 V from L2 to neutral. Checked thermistat and elements for continuity. All tested good.Call complete."
Near Austin, TX 78759
David
Job Details: 04/08/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to diagnose washer that had a control panel hot to the touch and scorched. On arrival verified a brown burn mark in the front of the UI interface panel. Will need to order part W10911023 UI panel to resolve. Will also return with main control just in case, but saw no damage to control or wiring, just UI panel. .; ordrng 1 W10911023 (panel-cntl)"
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/08/2020
WASHER MAYTAG MVWB855DC3 "Arrived to inspect unit stopping cycle, and display issues, found lid lock errors stored, and found unit needed console. Spoke to tl Bruce #7727540388 and documented findings."
Near Liberty Hill, TX 78642
James
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and installed new harness. Tested operation and found unit working properly and all functions test good. Job complete
Near Austin, TX 78757
Jacob
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for freezer door not closing properly. Tested unit. Door to unit was difficult to open or close correctly. Replaced slides and brackets. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78748
Kevin
Job Details: 04/08/2020
REFRIGERATOR MAYTAG MFI2266AEB "Arrived on site and inspected refrigerator and found frost buildup on right hand side. Found a 2 inch piece of magnetic strip from the right fresh food door has fallen and created an air gap after clearing freezer gasket is closing properly.
Near Austin, TX 78717
Al
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not washing.Confirmed the complaint and removed and replaced the motor assembly.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on job for complaints of no water or ice dispenser found the switch not working registers as door open. Replaced switch and tested. No leaks detected at time of service
Near Austin, TX 78753
Luis
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for door issues. Found middle section of door rubbing against fresh food door,called tech support ran a straight edge against liner on mullion found gap,ran video chat with tech support documented video per tech support removed hinge,slightly raised screws to inner hinge plate,hit screws to adjust plate,reinstalled hinge tested door operation good. 7727538054"
Near Austin, TX 78702
Wesley
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ Arrived onsite and repaired unit by removing damper pad out of the path of the condenser fan. Unit is now cooling quietly. All checks good.
Near Austin, TX 78748
Luis
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for no cool. Compressor extremely hot to the touch,pierced low side pressure reading 0 no frost formation past inlet to evaporator diagnosed a faulty compressor. Removed the compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
Near Buda, TX 78610
Jacob
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL GIOFSAXVY011 Arrived onsite for unit getting some water freezing at the bottom of the freezer. Looked at unit. Found that the drain nipple was clogged for the defrost drain. Removed nipple from drain hole. Cleaned nipple. Put back on and tested unit. Unit test good. Instructed Customer needs to defrost freezer for 24hrs. So that no more ice buildup happens. No leaks at this time. Job complete.
Near Del Valle, TX 78617
Scott
Job Details: 04/08/2020
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for washer not filling or just sitting and not advancing . Ran diagnostics got f13 error . Unit ran complete test cycle . Will need two man ,control and lock . No water leaks detected at time of service . ; ordrng 1 TWOMAN and 1 W11035628 (LOCK ) and 1 W11334214 (CONTROL)"
Near Georgetown, TX 78628
Paul
Job Details: 04/08/2020
DISHWASHER JENN-AIR JDB8700AWS1 Arrived onsite for a dishwasher that only flashed but will not start. I fo und the door not closing correctly because one of the mounting screws had come loose and the door was hitting the screw and mounting bracket preventing it from closing. Upon further inspection I found both brackets not mounted to the machine. The machine will need to be pulled partially and the brackets attached. The unit has a copper fill line. The customer didn’t want to mount the unit since it was never mounted to begin with
Near Canyon Lake, TX 78132
Noah D
Job Details: 04/08/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for display issue, upon inspection found the console not working, replaced console with customer provided customer. No problems found. Job complete"
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
DISHWASHER AMANA ADB1400AGB1 Arrived on job for complaints of damaged spray arm. Confirmed damaged arm for top rack. ; ordrng 1 W10448616 (arm-spray)
Near Georgetown, TX 78626
Jonathan
Job Details: 04/08/2020
REFRIGERATOR MAYTAG MFI2569VEM1 "I called Techline and spoke to Rick SR# 7727540859. He advised the issue was with a High voltage board due to non of the functioning parts.Replaced control and programmed unit per specs of refrigerator. Tested unit and u it is working as designed.
Near Georgetown, TX 78626
Jonathan
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for refrigerator that’s still not cooling properly. Inspected unit and work area. Customer advised that the freezer section was still not going to proper temps and they were not making ice. Inspected unit and work area. Found poor airflow in the freezer due to the air vents being restricted off by food. Pulled evaporator cover off and found two ice clumps at top of right and left of evaporator. I called Techline and spoke to Kurt SR# 7727541748. He advised that he think the unit airflow was blocked off not allowing proper airflow into the freezer and therefore making the refrigerator section take on more cold air than it needed. He thinks that because the freezer never got to temp, the unit did not know when to defrost the unit and frosted over. Once it frosted over and it went through a defrost, I couldn’t defrost both left nd right sides full causing the unit not to cool properly. He advised to defrost the unit and to have the cus
Near New Braunfels, TX 78132
Noah D
Job Details: 04/08/2020
MICROWAVE WHIRLPOOL WMH32519FW1 "Arrived on site to install bulb for broken bulb and misaligned socket, replaced bulb and repositioned socket. No problems found. Complete"
Near Austin, TX 78733
Kevin
Job Details: 04/08/2020
WASHER WHIRLPOOL WFW86HEBC0 "Arrived on site and reattached tub and basket with new spring and ran a rinse and spin cycle and washer is operating normally again. job complete"
Near Marion, TX 78124
Noah D
Job Details: 04/08/2020
DRYER MAYTAG MED7230HW0 Arrived on site to inspect dryer for not starting due to door switch. Reconnected switch and retested. Unit worked. Job complete
Near Austin, TX 78733
Kevin
Job Details: 04/08/2020
DRYER WHIRLPOOL WED86HEBC0 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found contact point where motor mount is hitting base panel. Added sound pads to the bottom of the motor mount and vibrating has stopped.
Near Austin, TX 78754
Jacob
Job Details: 04/08/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 04/08/2020
RANGE KITCHENAID KIRS608BSS0 Arrived on site to test unit for bake saying function not available. Reset board test unit and unit test good. Advised customer if it continues it will need new control board.
Near Georgetown, TX 78628
Paul
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW4900BW0 Arrived onsite for a washer turning itself on. I found the drain pump coming on because the fill valve was weeping water into the tub. The fill valve needs to be replaced. I replaced the valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 04/08/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer that would not count down and turn off by itself. Inspected unit and work area. Customer advised that the unit heated and ran well but they would need to manually shut it off in order for the unit to turn off. Tested unit and found timer was not counting down. Replace timer and tested unit. Unit s working as designed and is counting down. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and using my multimeter, I tested amp draw from the black wire at the junction box. All components are within amp range including the element which showed 7-9amps during wash cycle and drying cycle of testing. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed during service, job completed."
Near Austin, TX 78754
Jacob
Job Details: 04/08/2020
DRYER AMANA NED4655EW1 Arrived onsite for unit not having any power. Tested unit. Upon further inspection. Found that wall socket for unit was not giving out 240V. Told customer of the issue. Customer Will need to get an electrician to fix power issue. No other issues at this time. Job complete
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit control panel is broken and buttons do not respond on one side. Ordering control panel to repair. ; ordrng 1 MARCONETROUBLE (UI PANEL TOUCH BUTTONS)
Near Leander, TX 78641
Tyler B.
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW8000BW0 Arrived to install previously ordered drain pump. Removed an replaced drain pump and tested properly.
Near Austin, TX 78752
Jacob
Job Details: 04/08/2020
WASHER AMANA NTW4516FW3 Arrived onsite to replace spin gasket. Replaced spin basket. Tested unit. Unit test good. No leaks at this time. Job complete
Near Del Valle, TX 78617
Scott
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site replaced fresh food door .and hinge washers . No water leaks detected at time of service . Job complete .
Near Marion, TX 78124
Noah D
Job Details: 04/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for issues with microwave closing, upon inspection found right interlock not clicking during closure of microwave, replaced ineterlock and retested, oven not heating as well and giving miscommunication error code, ordering ACU and console. Office to reschedule ; ordrng 1 W11105016 (CONSOLE ) and 1 W11253187 (ACU )"
Near New Braunfels, TX 78130
Robert
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job to replace roller and level doors. After replacement test operation and level doors. No leaks detected at time of service
Near Smithville, TX 78957
Scott
Job Details: 04/08/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for control issue . Found unit is flashing and beeping f2 error . Replaced control , unit is now preheating properly . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78737
Leonardo
Job Details: 04/08/2020
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to test unit for no power. Found bad thermal fuse. Will order new thermal fuse and blower ; ordrng 1 W11204568 (FUSE THERMAL ) and 1 W11245567 (BLOWER)
Near Smithville, TX 78957
Scott
Job Details: 04/08/2020
WASHER GE GTW500ASN0WS Arrived on site for washer not starting wash . Ran diagnostics for lid error . Found pinched wire in harness . Replaced lid harnes . Retested washer . All checked normal . No water leaks detected at time of service . Job complete .
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/08/2020
REFRIGERATOR LG LMXC23746D/00 "Arrived to inspect unit with no cooling after compressor replacement. Found freezer section at 73*. Found compressor running warm, used uv light to check for leaks, found no exposed leaks on any joints or evaporators, unit has to have internal Freon leak causing no cool, due to leak Internal,
Near Austin, TX 78739
Luis
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on some for not dispensing ice. Found ice blockage in chute,removed bin,cleared chute,removed clumped ice from bin,reinstalled bin tested dispenser found shaft not engaging bucket correctly reinstalled shaft assembly,tested ice dispenser unit working as designed. Instructed customer on cleaning ice bin every 2 weeks per owners manual"
Near Austin, TX 78749
Kevin
Job Details: 04/08/2020
FREEZER WHIRLPOOL WRV986FDEM00 "Arrived on site and inspected refrigerator and found fresh food evaporator drain is clogged, used steamer to clear it. No further repair is needed at this time, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for customer complaint of doors and unit not being level, I added shims to back right side, unit tested good."
Near Lakeway, TX 78738
Brandon
Job Details: 04/08/2020
DISHWASHER KITCHENAID KUDC10FXSS3 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, I could not see a drop of water coming from any hoses, valve, motor, or out the door. Unit tested good.
Near Round Rock, TX 78681
Al
Job Details: 04/08/2020
WASHER AMANA NTW4516FW3 Arrived to inspect washer shaking badly.Found the customer washed a single rug causing the banging issues.Unit ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Creek, TX 78612
Scott
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for for water and ice in freezer . Found no issues with ice maker . Found evap frozen over causing no air flow . Ice was melting in bin . Dampener not opening . Ordering dampener ,control ,evap fan and UI . Please call to set return .; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11317276 (DEFUSER) and 1 WP2315549 (motor-evap)"
Near Austin, TX 78746
Luis
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KBRC36FTS00 "Arrived on site for cooling complaint. Found main power switch by compressor off,powered on switch,compressor and fans powered on. Unit has a uv drier installed,checked drain pan by evaporator no traces of dye,advised customer to let unit run for 24hrs."
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Arrived on job for complaints of freezing in refrigerator. Found the diffuser not sealed in place air not being regulated. Replaced diffuser and checked air flow.
Near Austin, TX 78746
Luis
Job Details: 04/08/2020
REFRIGERATOR THERMADOR T36BT920NS/07 Arrived on site for loud noise in fresh food. Removed cover found fresh food evaporator incased in ice. Diagnosed unit will need new defrost sensors.; ordrng 1 00617203 (DEFROST SENSOR) and 1 10005902 (SENSOR)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for ice maker problems, upon inspection found the E2 error for problem with motor. Replaced full icemaker assembly. Job complete"
Near Austin, TX 78759
Cliff
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KSF26C6XYY03 Arrived on site to diagnose a refrigerator that is not cooling. Found evidence of substantial refrigerant leak on corroded lines of fresh food evaporator.
Near Cedar Park, TX 78613
David
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose refrigerator leaking some water into the FC. Performed diagnostic and checked drains. Found the rear drain was sagging and no longer in its retaining screw, allowing air to get around it and into the drain, causing it to freeze on the floor of he RC. Replaced drain and added a little adhesive to the lip. Melted down ice build up and verified it was draining properly. Advised customer if the issue repeats itself to defrost the unit before we come out and we can remove Evap and clear drain. All is working as designed at this time, no water leaks found. Call complete."
Near Kyle, TX 78640
Leonardo
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE505W0HB2 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Bastrop, TX 78602
Andy
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher leaking. Tested and inspected unit and found failed spray arm. Ordering needed part as well as associated parts in case needed. Instructed customer not to use unit until repairs are done ordrng 1 W10837249 (spray arm lower) and 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 1 WPW10327455 (spray arm upper) and 1 WPW10498900 (spray arm) and 2 WPW10508950 (stop)s and 1 WPW10544004 (door latch strike)
Near Pflugerville, TX 78660
Andy
Job Details: 04/08/2020
WASHER WHIRLPOOL MVWB765FW2 Arrived on site to install previously diagnosed parts. Removed failed gearcase and replaced with new. Attempted to install rotor and stator and found will need slider/spring assembly clutch and screws to complete repairs. Ordering needed parts putting on schedule for Monday 4/13/20 but customer would like sooner appointment if possible. .; ordrng 1 SEENOTE (SOONER APPOINTMENT IF POSSIBLE ) and 1 W10734521 (slider) and 2 W10752189 (screw)s and 1 W10754448 (clutch) and 2 W11027980 (screw)s and 2 WPW10238319 (screw)s