"Arrived on site to diagnose double wall oven with the lower oven door switch not recognizing the door being closed, I gained access to the unit and found that the top three screws of the unit are loose on the tread causing the inner door to move back and forth when closed. I removed the three screws and replaced the screws with van stock, the unit is now operating properly as designed,

"Arrived on site to test unit for no ice production, tested unit found RC ice maker valve not opening, need valve to fix issue, office to reschedule ; ordrng 1 WPW10341329 (Valve) and 1 W10865826 (Main valve)"

"Arrived on site to diagnose washer that needed a check up to make sure it functioned. Property owners had found these in storage and was unsure if they worked. Installed units and hooked up water. Put unit in diagnostic mode and tested components and ran a calibration. I had to put unit in diag mode via removal of the AA1 jumper. F70 error comes up, but the unit finishes the calibration fine and works. Units are testing good and responding to commands, so these should be good to go. Advised customer to contact Maytag commercial for assistance in setup if needed and to get keys.

"Arrived on site for dishwasher leaking. I inspected the unit and work area. I found a dent along the back seam of the unit, see pictures. I put the unit through a diagnostics cycle and I found the unit leaking from the dent and the inlet housing. I am ordering the tub, inlet housing, and inlet housing nut. The office will reschedule when we have an eta on the parts.; ordrng 1 W11409866 (Tub) and 1 W11407411 (Inlet housing) and 1 W11535081 (Inlet housing nut)"

"Arrived on site for stops falling out and poor drying . Replaced stops ran diagnostics, no error codes . Found heater not getting very hot . Ordering heater element . No water leaks detected at time of service. Call to set return ; ordrng 1 W10518394 (Heater)"

Arrived on call for complaint of no heat. Checked voltage to dryer and found it was good checked ohms at heater and found it open. After installation test operation element heating properly.

"Arrived on site to inspect unit for a overbalanced load error, upon inspecting found no issues with tub or any other parts of the washer, checked connectors and calibrated washer. All functions returned with no issue, cleared error codes. Complete"

"Arrived on site. Replaced freezer door,right hand door and deli door checked door operation good checked seals good."

"Arrived on site for a washing machine that?s flashing an F5 and will unlock the lid. Inspected unit and work area. Confirm the customers complaint and run the unit through diagnostics. The unit flash an F5 E3 (lid will not unlock) error code. Replaced the lid lock assembly and tested the unit. The unit began to work and operate as designed.

"Arrived on site to test unit for no ice production, tested unit found no water dispensing to ice maker, water pressure is at 70 psi, inlet valve was not opening properly, unit tested better without water filter, replaced valve, tested unit, unit working as designed, advised customer to replace water filter, no leaks detected job complete"

"Arrived on site to inspect unit for not dispensing water or making ice, upon inspection found the unit was working to spec when the temps are changed, replaced thermistor and checked temps. Complete"

"Arrived on site to inspect unit for not dispensing water due to a filter head issue. Upon inspection found the back of the filter head pushing back causing issue, replaced filter head and tested. No leaks found. Complete"

"Arrived onsite for microwave right side bulging, when inspecting unit found bottom damaged, room unit down and found rear also damaged called techline to document Unit rear is warped by edges and indented. Job Completed"

"Arrived on site for dishwasher not powering on. Inspected unit and work area. Traced voltage from junction box and found nurtural and L1 backwards . Corrected wiring to unit. Found unit still not powering on. Traced voltage to fuse. Measured resistance on fuse and found opened/ failed. Removed failed fuse and installed kit. Assembled unit and tested operation. All tested good, no water leaks detected during service."

"Arrived on site to test unit for not draining. Found drain pump not receiving proper voltage. Checked at control on p5-3 to 4 and same voltage present 12vac. Replaced control, tested unit, unit works good. No leaks detected. Job complete."

Arrived onsite for dishwasher door falling down when open. Upon arrival found unit friction sleeves broken. Replaced and tested unit is now operating as designed. Job Completed.

"Arrived on site for customer complaint of UI console not working, found unit had been unplugged for days, I plugged unit in and tested, unit tested good

"Arrived on site for customer complaint of unit not defrosting properly in FC, found out husband had accessed diagnostic mode and switched to basic defrost mode, unit has been working fine since.

Arrived on site for ranging needing previously diagnosed main harness. Upon arrival installed needed part. Reassembled and tested unit. Found entire range fully functioning as designed. Call complete

"Arrived on site to inspect no heat on a microwave. Advised customer since the unit would need to be uninstalled due to my limitations. Customer got his tools and ladder and uninstalled the unit. I removed and replaced the diode and capacitor, tested the unit with the 2 minute water cup test and unit heated as designed. I reassembled the unit and customer reinstalled it. Job complete, customer satisfied."

Arrived onsite for range with no model number. Upon arrival found unit was built on oven under warranty that lost power during power outage during self clean. Door was locked so I couldnt get good photo of MS but I did update MS Info. Ordering unit fuse and both T.O.Ds unit will require a two man to pull and lift out. Office to reschedule upon receiving parts and having two man ordered.; ordrng 1 W10782120 (Fuse) and 2 WP4449751 (T.O.D)s

"Arrived on site for washer needing previously diagnosed tube, suspension rods, etc. upon arrival I made many attempts and removing spanner nut/drive block, but due to location of tube breaking I was unable to gain resistance to remove spanner. Will need to return with additional parts to complete rebuild of unit. Office to reschedule once availability of parts is known.; ordrng 1 W10371566 (Outter basket) and 1 WPW10215093 (Drain filter) and 1 WP8533928 (Filter screw)"

Arrived on site for washer not locking lid once started. Upon arrival found no errors in diagnostics. After further tests I found ACU sending proper dc voltage. I then found lid lock not functioning correctly. Replaced lid lock. Read and tested unit. Found washer functioning as designed both in diagnostics and normal operation.

"Arrived on site for refrigerator not sealing door correctly and creating a lot of speckled ice build in FC in random areas. Upon arrival confirmed complaint. Found temp in FC was 14?. Found no door sealing issues. I found all unit fans, compressor, etc running. After checking evap coil (bad frost pattern), amperage to unit (0.82-1.25amps), I reported findings to techline and spoke with Rich Sr#7732145684. Techline explained unit does have a sealed system which is causing lack of sealing pressure for dooor as well as all other symptoms customer reported. Office to reschedule once availability of parts is known. ; ordrng 1 W11337414 (Evap coil) and 2 W11504423 (Coupler)s and 2 W11504415 (Coupler)s and 1 W11332031 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 Unknown (Non-uv drier) and 1 W10913906 (Access valve) and 2 W10896678 (Coupler)s and 2 W10896677 (Coupler)s and 2 W10897195 (Coupler)s and 2 W11401413 (Coupler)s and 2 W11401417 (Coupler)s and 2 W11401409 (Coupler)s and 1 Unknown (Oilless equipment!!!) and 1 Unknown (R600 equipment) and 1 Unknown (Nitrogen+nitro equip)"

Arrived on site for refrigerator dispenser releasing plastic and frosting up around dispenser opening. Upon arrival confirmed complaint and after further inspection I found interior of ice bucket was fractured and causing plastic to fall through dispenser. Also found dispenser not sealing correctly and causing ice to form and clump together. Replaced ice bucket as well as dispenser door kit. Reassembled and tested unit and found unit functioning as designed. Call complete

Arrived on site for refrigerator dispenser releasing plastic and frosting up around dispenser opening. Upon arrival confirmed complaint and after further inspection I found interior of ice bucket was fractured and causing plastic to fall through dispenser. Also found dispenser not sealing correctly and causing ice to form and clump together. Replaced ice bucket as well as dispenser door kit. Reassembled and tested unit and found unit functioning as designed. Call complete

Arrived on site for range not allowing proper control functionality. Upon arrival I confirmed issue and after further inspection I found unit cause was due to a lot of grease caked around control for years of use that had clumped aro7nd bake element uptown causing it to stay depressed and keeping oven on. Will need office to contact ahs for approval for new ACU before being repaired. ; ordrng 1 5701M760-60 (Control+overlay (black)) and 1 Cnote (Ahs autho need before repair!!!!)

"Arrived on site for a washing machine that?s going off balance and shaking violently. Inspected unit and work area. The unit is a stacked unit and pull the unit away from the wall. Check behind the unit and found that the shipping bolts had not been removed from the unit remove the shipping bolts and found that the two blue shipping bolts had partially broken off inside of the tub. I did run the unit through an auto test and the unit did run as designed.

Arrived on site for a washing machine that?s not going past the fill portion of the wash cycle. Inspected unit and work area. Confirmed the customers complaint and placed the unit in service diagnostics. Found an F0 E3 (overload) and F8 E1 (low/no water detected) error codes. Tested both fill valves and found water coming in but running a little weak. Tested the drain portion of the cycle and could not hear it drain. Remove the drain hose out of the drain pipe and found the drain hose too long. The customer advised that the unit seemingly would fill and then stop as it was filling. Went ahead and replaced the water valve instructed customer on proper loading. The unit is now working as designed. Call complete.

"Arrived on site , installed 4 feet . Also retapped gas connections with proper tape for gas . No gas leaks detected at with liquid detector. Job complete .No gas leaks detected at time of service"

"Arrived on site to inspect unit for a oily film on the inner tub of unit. Upon inspection found a nasty substance covering all parts of stainless. I checked the drain tube and found no air trap causing foodstuff to backup into dishwasher, removed drain line and added trap.

Arrived on site to install replacement door sent by Jenn Air on beverage center. Replaced dented door with new and verified door is closing and sealing. Call complete.

"Arrived on site for customer complaint of lights not working, found three failed modules, RC top left, RC bottom left and RC right middle. I replaced modules, unit tested good.

Arrived on site to diagnose refrigerator with dim lights and 2 out. Found 2 modules failed. Replaced both modules and retested. Found all lights illuminated and working as designed. Call complete.

"Arrived on call for complaint of not drying. Ran diagnostics and got code for open heater or bad relay on board. Pulled out unit and check heater, heater good will need control. ; ordrng 1 W11462458 (Control)"

Arrived on site for right rear burner not igniteing. Tested unit and right rear burner was not putting out enough propane . Checked all burners and found all burners were converted incorrectly. Secured correct orifices and tested all burners. Unit tested good. No leaks present at this time. Job complete

Arrived onsite to install previously diagnosed parts. I installed the latch board but found the cavity light stuck on. No matter what I did to the switches the light stayed on. I found the control board sending constant voltage to the light indicating a failed or stuck relay on the control.

Arrived onsite and found dispenser broken and door unable to stay closed and sliver ware basket falling apart and causing problems with silverware falling out. Ordering dispenser and silverware basket. ; ordrng 1 WPW10195175 (Dispenser) and 1 W11158802 (Silverware basket.)

Arrived on site for a dishwasher that is stuck in a locked state. Inspected unit and work area. Confirmed the customers complaint and attempted to unlock the control lock. Was unsuccessful. Attempted to power cycle the unit twice and the unit still was stuck in a locked state. Tested all buttons on the control and found all working except the heater dry which also functions as the control lock button. W

"Arrived onsite for unit maker noise during operation. Tested the unit and heard the unit shaking and making noises. Upon further inspection, found that the blower was clogged with a lot of lint, causing the fan to e out of balance when spinning. Removed all the lint from the fan and from inside the lint chute. Tested the unit. Unit tested good. No issues at this time. Job complete.

Arrived on site to replace control housing and screws. Replaced control housing and all four screws Tested unit and unit works good. Job complete

Arrived onsite for unit not agitating. Customer said it would spin but the clothes never moved from where they were. Tested the unit and the agitator would not move. Upon further inspection. Found that the actuator was broken. Replaced actuator. Tested the unit. Unit tested good. No leaks at this time. Did also alert customer that the cover shield was being dug into because of a possible over. Job complete.

"Arrived on site. Ran diagnostics diagnosed a defective bin thermistor,replaced thermistor ran diagnostics all test passed.

Arrived onsite and found unit operating with spark shorting to pans in storage drawer under oven causing failure to heat. Advised customer on findings and repaired unit and tested. All checks good. Unit is now operating as designed.

"Arrived on site for customer complaint of of FC handle falling off, found failed handle, I replaced handle, unit tested good."

"Arrived on site to inspect refrigerator door sticking and hard to close. Upon further inspection, the customer demonstrated the issue theyre having with the left RC door. I found it to the the mullion springs are bad. I removed and replaced the mullion and added some grease to the pivot block. Also, the customer advised that when they get ice the ice goes everywhere but in the cup. I found the ice guide missing from the dispenser. I am ordering the ice guide and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return visit No water leaks observed during service.; ordrng 1 WPW10435760 (Ice guide)"

"Arrived on site to inspect unit for not heating normally and the cooktop hot sign not dissipating. Upon inspection found the switches relay burnt causing issues, replaced both big burner switches and one was faulty, removed faulty switch. All functions returned with no issues. Complete"

"Arrived on site to inspect dishwasher or seal issues. Upon further inspection, I found a friction pad on the countertop. I opened the unit door and it did not stop due to missing the friction pad. Using a pad from my van stock (WP8268961) I replaced the damaged pad and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the oven door not sealing properly on the left side and the inner door panel being warped, I removed and replaced the inner door panel, outer door glass, right side hinge w/spring, hinge receivers and tested the door. The door is sealing on both sides. Unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site for dishwasher not operating. Found packing materials still in tub . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

Arrived on site for microwave not operating properly. Found unit complete dead . Fuses blown ( 20a ) also found inner cavity separating from front plate .

"Arrived onsite to diagnose washer not spinning or agitating properly, upon arrival I put the unit into service diagnostics and found two fault codes pertaining to the speed fault and motor fault, I put the unit into a service diagnostics cycle and found that the unit will agitate properly but will not spin, I found that the motor is not operating properly during the spin cycle but the actuator is properly switching between the agitate and spin, I am ordering the motor and capacitor, I am also ordering the control just in case as I found no breaks in the harness and all connectors were seated properly, office to reschedule once parts arrive. ; ordrng 1 W10581552 (Control) and 1 W10832724 (Motor) and 1 W11395618 (Capacitor)"

"Arrived on site and found tear in door gasket. Installed new gasket and used silicone to hold. Unit now sealed properly, job complete."

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."

"Arrived onsite for refrigerator not cooling in both sections . Upon arrival found FC and RC both warm. Could not hear compressor running at the time so put in diagnostics and ran compressor test. Accessed compressor compartment and checked pressure. Found 25 psi equalized. -15/90 psi. Compressor drawing 0.4amps. Called tech line for assistance. Tech says with the given readings unit may possibly have low side leak. Tech recommended running nitrogen test at 140 psi and checking for leaks on all visible tubing and weld joints. Ordering nitrogen, compressor, evaporator and dryer. Provided SR#7732145363. Office to reschedule . Office please confirm with customer. ; ordrng 1 NITROGEN (NITROGEN ) and 1 W11506635 (VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)"

"Arrived onsite for unit staying in drain mode. When ever I trim to put the unit in diagnostics. The unit would not allow me to start a cycle in diagnostics, unit just kept draining. The float switch is bad and needs to be replaced. Ordered part. Rescheduled with customer ; ordrng 1 W11545764 (SWITCH)"

Arrived onsite for F47 code. Tested unit and found F47 code. Needs module and UI replaced . Replaced module and UI and tested unit. Unit tested good

Arrived onsite for refrigerator leaking water from freezer compartment into fresh food compartment. Upon inspection unit was dripping. Found ice buildup in freezer base liner. Removed ice and accessed evaporator cover and drip pan. Found unit is having a drain tube blockage issue. The evaporator cover is deteriorating and rusting. Rust fragments have fallen on evaporator and into the drain pan and tube. The drain tube is foamed in and can?t be removed for cleaning. Rust debris have clogged the tube throughout and will continue to cause issues.

Arrived on call for complaint of not making ice . Found the ice maker working properly. Checked water flow. Error could not be duplicate.

"Arrived on site to diagnose microwave that is not heating and throwing inverter error. Ran unit and could hear abnormal noise coming from inverter area, and no heating being done. Removed wave guide covers to check mag tip and wave guides and found lower wave guide cover has a good sized melted spot almost burned through. Checked guide with mirror and saw what looked like consistent arcing, and discoloration In the guide.

"Arrived on site for refrigerator shooting water straight out when dispensing. Found customer was using cup with not a large enough opening and when pressing paddle water was not hitting cup. Found water spout correct. Shown customer how to dispense water . Unit tested good, no water leaks detected during service."

"Arrived on site for dishwasher not cleaning dishes and rust developing in unit. Inspected unit and work area and found major rust buildup from both upper and lower racks. Due to normal wear and tear. Performed diagnostics mode and tested operation. Found wash motor not activating. Measured voltage to motor and found getting 120 volts. Found failed motor due to normal wear and tear. Found heater circuit opened. Measured resistance on heater and found failed, due to normal wear and tear. Found upper rack discontinued and no longer available. S ; ordrng 1 WD05X10008 (heating element) and 1 WD26X10050 (motor asm) and 1 WD28X10190 (lower rack) and 1 WD28X10286/(upper rack asm)"

"Arrived on site to diagnose dishwasher leaking water when in use. Ran unit and found a leaking coming from the back. Moved unit out and traced the leak to the heater, and found it is running out from the heater seal. Tried tightening nut, but this did not stop the leak. Unit needs a new heater to resolve. ordrng 1 WPW10082892 (Heater)"

Arrived on site for AIG WASHER WILL NOT COMPLETE THE CYCLE. Placed in diagnostics and no error codes came on. Ran through auto diagnostics and all cycles completed without issue. Ran manual high speed spin and washer is level and spun at highest rpm for thirty seconds without issue. Ran manual agitation and agitated as designed. Customer stated when she tries to pause the load it wouldnt pause and unlock the lid. We placed the washer in a quick wash and we were able to pause and open lid. Customer stated shes tried running clean washer with affresh cycle and the tablet never dissolves and it doesnt seem to run in this cycle. She supplied an affresh tablet and we placed it in the clean with affresh cycle and it began cleaning with affresh as designed. Tablet had dissolved as we watched it start and it is cleaning. Job completed.

Arrived on site for microwave not heating. I inspected the unit and work area. I found the right side interlock not engaging all the way. I found the interlock not installed properly. I reinstalled the interlock properly. I tested the unit and found it working as designed. Job complete.

"Arrived on site for door issues. Added grease to door hinges tested door operation working as designed,repaired side door panel."

Arrived onsite for cooktop with burners not igniting. Upon inspection I found the center burner intermittently not igniting. I found the igniter sparking downward mostly. I found the finish on the burner cap wearing off. I am ordering the cap kit for the repair. Office to R/S due to part availability. ; ordrng 1 W10833886 (Cap kit) and 1 W10811599 (Burner head center) and 1 W10852959 (Ignitor)

"Arrived on site for customer complaint of error code and unit not completing cycles, found f8e1 error code. Ran diagnostic test cycle found no cold water entering unit, found kink in cold water hose, I adjusted the hose, unit tested good."

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and it is operating just not heating. I found the element cutoff was burnt/shorted and melted the wires again. Also found the fuse, thermostats, and element were bad. I removed and replaced the element, cutoffs, fuse (from van stock-WP3392519) and thermostat and re-wired the harness at the element cutoff and retested. Unit is operating as designed. No lint observed during service, job completed."

Arrived on site to diagnose dishwasher that was not running the lower spray arm. Customer had tested spray arm and seen water coming out the sides. Replaced with new power spray arm. Ran unit in diagnostic and verified it is running in step 6 as designed. Advised to follow up if dishes are not getting cleaned at this point. Call complete.

Arrived onsite for unit shaking. Put unit in drain and spin with nothing in it and unit was shaking. Unit needed to be re leveled as the unit in a metal pan. Was able to get the unit to shake less from how the unit was sitting. but the unit is in a big metal drip pan. Spoke with tenants about loading procedures to help with the shake issue. Called tech line. Reported issues and what was done to fix the unit. Said that the big metal drip pan can cause the issue of the unit shake more than usual because the pan may not be flat or secure as the floor would be. Spoke with Chris got sr#7732139439. No leaks at this time. Job complete

"Arrived on site to diagnose refrigerator not dispensing ice and leaking air. On arrival found the ice bucket had half frozen ice and the auger motor just made a high pitched electrical noise. Replaced auger motor and also found the dispenser motor door rod snapped off, so door couldnt open all the way or seal. Replaced motor and ice door. Adjusted dispenser rod height and verified all is working as designed. Call complete."

"Arrived on site to diagnose ice machine making loud noises and an issue with the door being loose, upon gaining access to the ice machine I found that the recirc pump is making the loud noise, I replaced the recirc pump and now the unit is operating properly as designed. I tightened the door skin but I found that the foam in between the door and the door skin is too thin causing the issue

"Arrived on site and inspected refrigerator and found noise customer is hearing is compressor running and refrigerant moving through lines, sound is normal for this model and cant be changed or adjusted.

Arrived on site to replace previously ordered parts for dishwasher. Upon arrival I noted unit is fully functional and no mechanical failures were present. No repairs needed and no leaks were found at time of service.

Arrived on site to replace TOD. Customer said was giving error code. Replaced TOD and tested the oven to 350. Tested oven and Microwave. Both oven and Microwave tested good.

Arrived on call for complaint of filling with water in off cycle. Found the valve not shutting off completely. Replaced valve and run diagnostics. No leaks detected at time of service.

"Arrived onsite for unit making high pitch noise. Tested unit, unit is working at this time. Could not duplicate the problem. Unit works as designed.Builder was there to verify. Job complete"

Arrived onsite for refrigerator freezing items in RC compartment. Upon inspection found ice buildup on diffuser. Diffuser not operating properly. Replaced diffuser. Tested unit and unit is functioning properly. Adjusted temperature setting one setting down. Customer will monitor. Job complete

Arrived onsite for refrigerator not dispensing ice. Upon arrival tested unit and could hear auger motor energizing but not dispensing. Removed ice bin and found spindle out of position. Adjusted spindle and tested. Unit is now dispensing ice properly. Job complete

"Arrived on site for water leaking. Uploaded picture of floor damage removed kickplate found water leaking from fill tube fitting,replaced fitting ran icemaker fill cycle no leaks ran water dispenser no leaks,pulled unit out no leaks in back of unit"

Arrived on site to replace door boot for washer. Replaced boot and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to replace failed modules, I replaced 3 modules in RC and 1 in freezer compartment, unit tested good."

"Arrived on site and installed previously diagnosed parts. Installed new tub, sump and motor, dispenser, and wash arm. Tested unit, unit tested good. No water leaks detected, job complete."

"Arrived on site for WHEN YOU PRESS START THE LID LOCKS, IT STARTS AND THEN STOPS AND STAYS LOCKED AND HAVE TO RESET it to try it again and just keeps happening again and again until it eventually go thru a cycle. Placed in diagnostics and got F7E5 error code. No other codes came on. Gained access to inspect the shifter based on the error code and found a large amount of oil coming from the gear case. Ordering gear case W11132267, Cam assembly W10721967 and belt WPW10006384. Returning with all previously ordered parts. All parts to be ordered will need authorization. Once gear case, cam assembly, and belt are installed we will test the function of the washer. The lid safety assembly may be needed based on what the customers initial complaint is. The actuator shifter is covered in oil and will also need authorization to be replaced. Customer will allow us to use his sink and his dish soap to clean the dust cover currently covered in gear case oil. It is not damaged and can be remounted once cleaned. ; ordrng 1 W11132267 (Autho Gear Case) and 1 WPW10006384 (Autho Belt) and 1 W10721967 (Autho Cam assembly)"

Arrived on call for complaint of no heat. Test voltage and found it is correct. Test heater and found it open . After installation test operation heater working properly.

Arrived on call to replace previous diagnosed part. After installation test operation fan working properly.

"Arrived on site , replaced start / overload that was shipped to customer , gave defrost heater to him . Started unit up and was getting good frost pattern . Unit is not hooked up to water . Job complete"

Arrived on site. Checked freezer temperature reading 10? called tech support ran diagnostics during freezer cool pressure reading +20 and refrigerant passing through fresh food evaporator also per tech support need to replace 3 way valve; ordrng 1 W10545670 (3 way valve)

"Arrived on site for freezer and fridge lights being out. I gained access to the freezer light and replaced it with new. I replaced the lights in the ice box, and one that was out on the side. All lights are working properly. Job complete."

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker t-stat failed and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to replace previously diagnosed basket, upon arrival I gained access to the basket after removing the wash-plate and retainer, I replaced the basket and put the unit back together. I put the unit into service diagnostics and ran the unit in a manual high spin, I found no noise present and the unit is operating properly as designed. Job complete."

"Arrived on site to diagnose a washer that is not cycling properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."

"Arrived on site for customer complaint of broken cover on crisper drawer, I replaced cover, unit tested good."

"Arrived onsite to replace previously diagnosed parts. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged to spec and equalized at about 50 psi. Ran unit and recorded 0/125 psi. Unit began cooling. Advised customer to put a bottle of water in the freezer and once the bottle is frozen allow 24-48 hrs. If bottle remains frozen, unit is at temperature. Customer will monitor. Job complete"

"Arrived on site to diagnose dryer with stuck keys, upon arrival I gained access to the unit and found that there are intermittent buttons on the console that are not selectable, Office to set return service when the console arrives, the customer also informed me that the unit was heating but not drying clothes well, I informed her that the likely cause is due to improper airflow to the unit due to restrictions in the vent, she informed me that they had last cleaned the vent out before the unit was bought, will verify air flow once console is installed and unit is operational.; O-emld tckt"

Arrived on site for washer making a noise. I inspected the unit and work area. I spun the tub and could hear a screech noise. I gained access to the gear case and found the cam not clipped in all the way I reseated the cam. I inspected the motor and found the fan shroud warped and hitting the side..; ordrng 1 W11283592 (Motor)

"Arrived on site to diagnose dryer not starting a cycle with power to the console, I removed the top and front and gained access to thermal fuse under the drum, I found that the fuse has no continuity, I replaced the fuse and now the unit is operating properly as designed