Near Kyle, TX 78640
Richard
Job Details: 02/12/2021
DRYER WHIRLPOOL LEN2000PW0 "Arrived onsite for the dryer not working. During testing found that the belt was broke replaced belt and all functions tested good, also found that the the vent was clogged causing the longer than normal dry times. Advised customer to have someone clean out the vent tube in the wall complete."
Near Austin, TX 78757
David Z
Job Details: 02/12/2021
DISHWASHER FRIGIDAIRE FGID2466QF4A "Arrived on site to diagnose dishwasher with standing water. Tested drain pump and found drain pump working, but barely any water moving. Checked inside unit and found food chunks floating. Removed drain line and vacuum out drain line. Disassembled interior of unit and vacuumed out all chunks of food I could find. Ran unit and tested. Unit is now draining. Ran 3 fill and drain cycles to confirmed repair, and no standing water found. Advised tenant they need to clean the unit and their disposal regularly, as well as make sure there are no food chunks inside. Office to collect via card on file. Call complete."
Near Kyle, TX 78640
Jacob
Job Details: 02/12/2021
DRYER WHIRLPOOL LEN2000PW0 "Arrived onsite for unit not spinning or heating correctly. Tested unit. Found that drum was not spinning. Upon further investigation, found that the belt had busted. Replaced belt and roller arm. Tested unit. Unit tested good. Customer still said unit had issues with drying times. Let customer know that the vent ducts may need to be cleaned to improve drying times. No issues at this time. Job complete"
Near Austin, TX 78746
Luis
Job Details: 02/12/2021
ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived on site for ice issues. Ran diagnostics found weak water flow from valve diagnosed a defective water valve,replaced water valve tested diagnostics all test passed.
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/12/2021
WASHER MAYTAG MVWX655DW1 "Arrived on site to test unit for loud clunking noise. Found gearcase was shot. Replaced gearcase and cam, tested unit, unit works good. No leaks detected. Job complete."
Near Cedar Park, TX 78613
Chase
Job Details: 02/12/2021
OVEN WHIRLPOOL WOD77EC0HS02 Arrived on site and removed existing oven and installed new unit. Tested unit. Job complete
Near Austin, TX 78759
David Z
Job Details: 02/12/2021
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site to diagnose microwave not working.
Near Austin, TX 78738
Luis
Job Details: 02/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install parts previous tech ordered. Replaced evaporator fan motor that includes evaporator thermistor
Near Harker Heights, TX 76548
Al
Job Details: 02/12/2021
WASHER MAYTAG MVW7232HW0 Arrived on site and inspected newly purchased washer not draining.Service tested the unit and unit tested as designed.Customer is used to the older model units. Unit tested works properly Job complete
Near Austin, TX 78731
David Z
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to diagnose dishwasher that was having issues with the dispenser. Customer showed me the dispenser door was broken and not latching. Replaced dispenser and retested. Unit is now working as designed. CAll complete.
Near Austin, TX 78748
Kevin
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDF330PAHB4
Near New Braunfels, TX 78130
Noah D
Job Details: 02/12/2021
DRYER AMANA NED4655EW1 "Arrived on site to inspect dryer for chipping paint, upon inspection found the drum with a hole In the paint. Replaced drum and tested, no problems found. Complete"
Near Austin, TX 78737
Luis
Job Details: 02/12/2021
ICE MACHINE WHIRLPOOL GI15PDXZS0 "Arrived on site for service and cleaning. Removed all available components,cleaned bin and exposed parts and tubing ran unit through a clean cycle."
Near Spicewood, TX 78669
Brandon
Job Details: 02/12/2021
DRYER MAYTAG MED5630HC1 Arrived on site for customer complaint of door seal coming off and torn.; ordrng 1 W11310035 (Door seal) and 1 Cnote (Office to reschedule)
Near Buda, TX 78610
Jacob
Job Details: 02/12/2021
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for unit leaving grease stains on cabinets. Looked at the unit. Found that the flap was working as it should when fan button was turned on. Flap was caught a bit on the metal. Re aligned flap. No issues at this time. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL GX5SHDXVB00 "Arrived on site and inspected refrigerator and found mullian is broken, replaced it and raised left door so it connects properly, job complete"
Near Lakeway, TX 78738
Robert
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL KDTE704DSS0 "Arrived on job to replace previously diagnosed parts. After replacement of control, UI and pump tested unit. No leaks detected at time of service."
Near Killeen, TX 76549
Al
Job Details: 02/12/2021
RANGE FRIGIDAIRE LGEF3045KFM Arrived on site and inspected Frigidaire range stuck key errors.Confirmed the code and ran my fingers across all buttons to unstick the stuck key.Tested unit and unit tested as designed.Job complete Customer satisfied
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/12/2021
REFRIGERATOR KITCHENAID KSRS25FTMS01 "Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Found motor not activating. Measured voltage to motor and found 120 volts. Found failed motor. Office to schedule return when ETA is available. ; O-emld tckt"
Near Andice, TX 78628
Justin
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to install previously diagnosed parts. Installed new rail and it is now working as designed. Call complete.
Near Leander, TX 78641
Justin
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived on site for refrigerator not dispensing any ice. I found motor to be a little weak and catching on ice cubes. I replaced motor and tested unit. Unit now working as designed. I also advised customer on emptying ice bin if it gets to full and is in there for to long. Called techline and spoke with Joel and received SR #7729992299
Near Leander, TX 78641
Lou
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker from point T-H and it failed to harvest. Checked the wiring harness and it is good. Checked the wires at the bottom left hinge and they are good. I found water in the IM tray and found it had harvested before I arrived. Intermittent motor. I am ordering the ice maker and office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10251076 (Ice maker)"
Near Pflugerville, TX 78664
Wesley
Job Details: 02/12/2021
RANGE WHIRLPOOL WFG550S0HZ2 Arrived onsite and found unit broil igniter had cracked. Replaced igniter. Unit is now operating as designed as designed. Advised cuetomer on repair.
Near New Braunfels, TX 78130
Noah D
Job Details: 02/12/2021
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site to inspect washer for noise while operating, upon inspection found the slider clicking, replaced slider and clutch. All functions returned. Complete"
Near Leander, TX 78641
Lou
Job Details: 02/12/2021
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven light not working and door gasket damaged. Upon further inspection, I found the door gasket torn in the lower right section, the bulb was burnt out and I also found the bottom panel in the oven was badly warped. I tested the oven on bake at 350 and it operated as designed. I tested the cooktop burners and all are functioning properly.No gas leaks detected during service, job completed.; ordrng 1 W10888179 (Bulb) and 1 W11098799 (Oven panel) and 1 WPW10535778 (Gasket) and 1 CNOTE (LSO FOR TRAINING)"
Near McQueeney, TX 78123
Noah D
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDF330PAHB4 "Arrived on site to inspect dishwasher for a bent panel, upon inspection found the panel bent on left side, replaced panel, no problems found. Complete"
Near Spicewood, TX 78669
Brandon
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site for customer complaint of loud metal on metal noise, I ran diagnostic test cycle, found loud noise during start of spin cycle. I inspected motor, belt, and pulley, all looked good, found noise coming from gearcase. Ordering gearcase. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Splutch kit) and 1 Cnote (Office to reschedule)"
Near Buda, TX 78610
Jacob
Job Details: 02/12/2021
WASHER MAYTAG MVW6230HW0 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. No noise at this time. Job complete
Near Meridian, TX 76665
Jonathan M
Job Details: 02/12/2021
MICROWAVE MAYTAG MMV1175JZ0 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced control and tested unit. Unit illuminated and is working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site to inspect fridge for not producing ice and temp issues, upon inspection found the defrost error starting in the freezer. Office to reschedule ; ordrng 1 W11330971 (UI ) and 1 WPW10675033 (CONTROL )"
Near Lakeway, TX 78738
Robert
Job Details: 02/12/2021
MICROWAVE KITCHENAID KMBP100ESS03 Arrived on job for complaints of door not closing properly. Adjusted door and test. Door closing properly now.
Near Seguin, TX 78155
Noah D
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Arrived on site to inspect fridge for a broken rail, upon inspection found the bracket need was not provided. Ordering correct shelve and channel runner. Office to reschedule ; ordrng 1 W11048306 (“CHANNEL RUNNER” ) and 1 W11124652 (RACK W ROLLER )"
Near Canyon Lake, TX 78132
Andrew
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site to test unit for RC not cooling and freezing. Found RC thermistor was out of range. Replaced thermistor with truck stock part. Tested unit, unit works good. No leaks detected. Job complete."
Near Temple, TX 76502
Tyler
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer tearing close and still living residue on cloths. Upon arrival I called whirlpool techline and ran through every test they required but nothing came back as failing and they state unit is fully functioning as designed. I did however replace the washplate due to tiny burns that were barely noticeable. Informed customer afte multiple test and checkin other water hardware in home that they are showing early signs of a major hard water issue. Instructed customer on how to combat hard water efficienctly and stated unit is functioning as designed call complete. Sr#7729992052
Near Cedar Park, TX 78613
Justin
Job Details: 02/12/2021
WASHER MAYTAG MVW7232HW0 "Arrived on site for washing machine not filling with enough water. I put unit into diagnostics mode and found stored error codes F0E3 for overload. I put unit into a factory testy cycle and found that the unit went through it as designed. I ran a normal cycle with a small load and found the unit would get through a sensing cycle, skip the fill, and then start a wash cycle with no water in the unit. I checked the pressure tube and found no holes, kinks, or obstructions. I called techline and spoke with TJ and received SR #7729987726 and he advised replacing the control. I replaced the control and I calibrated the unit. I ran another small cycle and the unit now filled. Unit now working as designed. Call complete."
Near Leander, TX 78641
Cliff
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site to replace door for refrigerator. Replaced door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 02/12/2021
DRYER AMANA NED5800HW0 Arrived on site to install previously diagnosed parts. Removed UI and control. Installed new UI and control. Dryer UI illuminated as designed. Heating as designed. Ran three separate times to ensure its not having the same problems. Job completed.
Near San Marcos, TX 78666
Richard
Job Details: 02/12/2021
WASHER AMANA NFW5800HW0 Arrived onsite for the washer not draining. Replaced drain pump and washer tested good and no leaks detected complete.
Near Austin, TX 78741
Kevin
Job Details: 02/12/2021
DRYER WHIRLPOOL LEN2000PW0 "Arrived on site and inspected dryer and found it is not heating, incoming power is correct and airflow through dryer is good. Removed rear panel and found heating element has failed, took one picture. A new one will be needed to correct operation.; ordrng 1 279838 (Heating element)"
Near Killeen, TX 76549
Al
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDF520PADM9 "Arrived on site for a dishwasher not drying.I put the unit into diagnostics test mode and found NO error codes.Unit filled, washed,drained and heated.Customer informed about purging the hot water, using rinse aid. I also explained the PLASTIC tub doesnt dry as well as a stainless steel tub.Customer satisfied.No leaks detected at the time of service.Job complete"
Near Lakeway, TX 78738
Robert
Job Details: 02/12/2021
RANGE WHIRLPOOL WFG505 Arrived on job for complaints of burners not working properly. Found ORIFFS blockage. Cleared blockage and test.
Near Spicewood, TX 78669
Brandon
Job Details: 02/12/2021
COOKTOP GE JGP975SEK2SS "Arrived on site for customer complaint of some of the burners not lighting properly, I cleaned burner heads, unit tested good."
Near Hutto, TX 78634
Andy
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously diagnosed parts.Will need to re order. Office to schedule return trip.; ordrng 1 WPW10195536 (Inlet) and 1 Seenote (Office to schedule)
Near New Braunfels, TX 78130
Andrew
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to test unit for broken door switch and doors not leveled. Replaced door switch and leveled doors to customers preference. Tested unit, unit works good. No leaks detected. Job complete."
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/12/2021
DRYER WHIRLPOOL WED9620HC0 Arrived on site to replace previously ordered parts for dryer. Replaced UI/door assembly and tested unit. Found all is working properly at this time.
Near Del Valle, TX 78617
Matthew
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for dishwasher not cleaning. Ran diagnostics and recorded 4/3 wash motor and 7/1 no heat. Pump and motor would not energize. Replaced pump and motor, tested unit and unit is functioning properly. Ran diagnostics again and all passed. No leaks present at this time. Job complete"
Near Austin, TX 78754
Scott
Job Details: 02/12/2021
WASHER AMANA NTW4516FW3 "A.rrived on site ,replaced gear case and belt .. Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service job complete"
Near Manor, TX 78653
Matthew
Job Details: 02/12/2021
DISHWASHER AMANA ADB1400AGB1 "Arrived onsite for dishwasher not dispensing rinse aid. Upon inspection found drying aid dispenser not functioning. Replaced dispenser, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Leander, TX 78641
Cliff
Job Details: 02/12/2021
MICROWAVE MAYTAG MMV1175JZ0 Arrived on site to diagnose a microwave with a light that is not operating. Tested unit and found control not Powering light assembly. Control will need to be replaced to complete repairs. Office to set return appointment due to part availability.; ordrng 1 W11391714 (Control)
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for The refrigerator section is getting freeze. Ran diagnostics and tested all components. Dampener is opening and closing as designed. Fridge cooling as designed. Frost pattern looked great. Defrost heater removed frost quickly and draining water properly. Advised customer to lower the fridge setting just below recommended temp to prevent items from freezing near the dampener. No repairs needed. Job completed.
Near Round Rock, TX 78681
Cliff
Job Details: 02/12/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose a refrigerator with uneven doors that have not corrected himself since previous repair. Adjusted leveling legs of refrigerator and right side RC door height to compensate for flooring. After adjustments found door alignment proper and no other repairs needed at this time. No leaks were found at time of service.
Near Belton, TX 76513
Tyler
Job Details: 02/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator needing previously diagnosed ui deli panel, door, etc. upon arrival customer stated there had been a continuing increase in temperature in both the fresh food and freezer compartments. Units set temps were (freezer/ffood) -5/32, actual temps were +9/34 degrees and unit was full empty but running on arrival. I verified no hardware failures within compressor compartment area behind I noticed the freezer fan would run very so often during normal mode but he cooling mode continuously tried returning back to ffc. I inspected interior of fresh food area and foun$ a defrost issue had been occurring. With how long customer stated unit wasn’t cooling properly it’s possible this was the initial cause of problems reoccurring within unit overall. Was able to reschedule customer. Will need to return with ui panel and evap fan assembly as well as other previously diagnosed parts.; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033
Near Round Rock, TX 78681
Cliff
Job Details: 02/12/2021
WASHER MAYTAG MVW7232HW0 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested all parts and components and found no failures with unit at this time. Advised homeowner on design of unit and noise is to be expected during cycling. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78723
Scott
Job Details: 02/12/2021
DRYER AMANA NED4655EW1 "Arrived on site or no heat dryer. Unit is tumbling. Checked voltage at terminal block and found one of the legs of power is dropped off. Reset breaker‘s unit is now getting full power. Unit heating as normal, no Lynn found in the unit. Job complete."
Near Round Rock, TX 78681
Wesley
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5100HW0 Arrived onsite and control and ui together. New ui had the factory WiFi connection issue. Unplugged and replugged 6 times to cycle out of factory mode. Then unit would power up but would not allow any selections. Reset and tried again. Would enter diagnostics menu but also would not allow any selections. Ordering ui and control again to repair. Office to reschedule. ; ordrng 1 W11498802 (Control) and 1 W11478519 (Ui panel)
Near Austin, TX 78759
Luis
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site for no water. Tested dispenser no water valve energized,removed kick plate,removed coupling at hinge tested dispenser no water from line,diagnosed a frozen water line. Removed diffuser found broken door on diffuser replaced diffuser due to diffuser door broken and not sealing causing cold air to constantly enter fresh food section.
Near Austin, TX 78724
Scott
Job Details: 02/12/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for dented microwave door, replaced door no other issues found job complete"
Near Austin, TX 78758
Scott
Job Details: 02/12/2021
RANGE WHIRLPOOL WEE510S0FS2 Arrived on Site for display partial. Found some of the led lights out on display . Found all connections normal. Ordering control . Call to set return.
Near Austin, TX 78753
Scott
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site , replaced gearcase . Ran diagnostics and calibration test all check normal. Did find cold water valve leaking down the back of unit recommended to customer to replace waterlines. No other water leaks detected at time of service job complete."
Near Del Valle, TX 78617
Matthew
Job Details: 02/12/2021
WASHER MAYTAG MVW6230HW0 Arrived onsite for washer leaking into tub. Upon inspection found F0E4 spin limited by water temperature error code. Also found valve leaking into tub when not in use. Will need valve housing replaced. Shut off water to avoid tub fill. Office to reschedule ; ordrng 1 W11396714 (HOUSING )
Near Liberty Hill, TX 78642
Justin
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previously diagnosed parts. Installed new filter housing and tested water at dispenser. Found no leaks at time of service and water was dispensing as designed. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 02/12/2021
DISHWASHER JENN-AIR JDTSS244GS0 "On site and inspected dishwasher and found left top rack rail is now broken also, a new one will be needed; O-emld tckt"
Near Cedar Park, TX 78613
Lou
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the bottom FC=-17 and top FC=43; RC=48. Removed the FC evap cover and found the evap fan motor not working. I could hear it humming and I forced the blades to turn and it came on. I pulled the unit out and found the compressor and condenser fan not operating. Unplugged the unit and plugged back in and when the start device kicked on the compressor showed 17amps and then the start device clicked again and compressor turned off. Tested windings to compressor and its within range/good. Removed and replaced the start device and retested and unit is operating as designed. Found at the control test the fresh foods control was not lit up like the freezer side. Removed the control panel and found the optic tube had come unattached. Reattached the tube and tested and it is operating as designed. No water leaks observed during service, job completed"
Near Austin, TX 78759
David Z
Job Details: 02/12/2021
RANGE GE PGS920SEF5SS "Arrived on site to diagnose range with burners not lighting. Examined unit and could hear sparking on all, but no flame. Checked burners and found all the igniter electrodes were covered up with tinfoil. Cut away tinfoil on all the igniters and retested. Unit now lights properly. Spark was just arcing to the tinfoil and not hitting the gas.
Near Austin, TX 78732
David Z
Job Details: 02/12/2021
OVEN KITCHENAID KEBC107KSS04 "Arrived on site to install previously diagnosed parts to resolve meat probe issue. Replaced probe and tested. Meat probe is working as designed, did not need jack. Call complete."
Near Austin, TX 78747
Leonardo
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for no heating. Test unit and found opened heating element. Also found damaged tub gasket. Will order new parts office to reschedule. ; ordrng 1 W10518394 (Heating element) and 1 WPW10524469 (Tub gasket)
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ02 "Arrived on site for refrigerator having air in water system. Inspected unit and work area. Tested water dispenser operation. Checked connector at top of door. Tested water dispenser without filter. Was able to get air out. Pulled unit out and taped water up so it not sagging on water valve. Tested water dispenser operation with filter in place. Found minor air from filter and no dripping from dispenser. Informed customer of water filter but due not recommend to change until required to. All tested good, no water leaks detected."
Near Austin, TX 78738
Robert
Job Details: 02/12/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of door damaged. Found outer door glass disconnected fron cross support. ; ordrng 1 W11176456 (glass-door) and 1 W11389703 (CROSS SUPPORT )
Near Leander, TX 78641
Cliff
Job Details: 02/12/2021
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site to replace previously ordered parts for ice machine. Replaced drain pump due to noise and found no failures to filter housing. Homeowner was seeing melt water from cutter grid. All is working properly at this time and no leaks were found at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 02/12/2021
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
Near Austin, TX 78703
Leonardo
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to replace sump and motor. Replaced motor test unit and unit test good job complete.
Near Austin, TX 78717
David S
Job Details: 02/12/2021
WASHER LG Wm3770hwa "Arrived on site for washer leaving water in the bellow and and having a horrible smell. I inspected the unit and work area. I found soap residue built up on the bellow and in the drain pump. I cleared it out and the bellow started to drain properly. I ran a diagnostics cycle and found the unit sudding up with no soap. I spoke to the customer about running a tub clean cycle with a cup of vinegar, twice. Job complete no water leaks detected.
Near Leander, TX 78641
Lou
Job Details: 02/12/2021
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to inspect dryer not drying on more dry selection. Upon further inspection, I tested the unit on all cycles and the unit is operating as designed. Using my vent test kit, I placed the vent testing card at the back right vent and tested the unit on Air Dry for 15 seconds and the card never fell off the hook. Tested 2 more times and got the same results. I removed the vent tube at the back of the unit and retested on the same settings and the test card fell off the hook at the vent. Customer had someone house sitting them and I advised them of my findings. I contacted the customer via cell phone and advised of my findings and recommended getting the vents checked/cleaned. No lint observed during service, job completed."
Near Round Rock, TX 78681
Cliff
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL GS6NBEXRL00 Arrived on site to diagnose a refrigerator that is not dispensing water. Tested unit and found all is working properly at time of service. No further repairs are needed and no leaks were found at time of service.
Near Temple, TX 76504
Tyler
Job Details: 02/12/2021
DRYER WHIRLPOOL LER4634EQ2 Arrived on site for dryer not heating properly. Upon arrival found over entire uni5 was receiving 240v from power outlet as designed. Heating element Was working as designed as well as all thermostats and fuses but I found that the high limit thermostat and one of the airflow thermoses was not reading accurately after a certain amount of time of being exposed to heat I’ve been replace the higher of a credit of antiques that was able to reserve one test unit and verify it is fluctuating me as designed. Call complete
Near Austin, TX 78745
Kevin
Job Details: 02/12/2021
WASHER WHIRLPOOL n/a "Arrived on site and found washer and dryer are stacked, when water is powered on it immediately starts draining and will not stop, washer door is locked. Set it into a diagnostic cycle and found saved codes F11, F24. Washer will not pass C03 during a diagnostic cycle and F3 is shown for long drain. A new pressure hose and switch will be needed to correct issue, control board and door latch. Two technicians because washer and dryer are stacked. Get picture of model and serial number once the door is open.; ordrng 1 W11334214 (Control board timer) and 1 W10676317 (Pressure hose) and 1 W11044866 (Pressure switch) and 1 W11035628 (Door lock) and 1 2techsStackedwasher"
Near Kyle, TX 78640
Jacob
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived onsite for unit leaking small puddles of water. On the back right of the unit. Checked the drain hose. Found a piece of styrofoam that fell into to the drain hose causing the water to leak. Removed styrofoam. No leaks at this time. Job complete
Near Lakeway, TX 78734
Robert
Job Details: 02/12/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.
Near Elgin, TX 78621
Andy
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed ice buildup on evaporator due to defrost issues. Or needed part. Instructed customer that unit will need to be defrosted 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. 2 man job see photos and note.; ordrng 1 W11342162 (Harness) and 1 Seenote (Office to schedule) and 1 Seenote (2 hour job) and 1 Seenote (2 man job)
Near Austin, TX 78746
Kevin
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDTE104DSS4 "Arrived on site and sound standing water in tub and drain will not start. Removed water with vacuum and removed debris keeping drain pump from running. After clearing drain pump filled dishwasher with water twice and it drained out properly twice. Recommend it homeowner use dishwasher magic to remove any buildup.job complete"
Near Leander, TX 78641
Lou
Job Details: 02/12/2021
RANGE WHIRLPOOL WFG770H0FZ0 "Arrived on site to inspect range cooktop burners not working. Upon further inspection, tested the burners and found the front right burner not igniting. The ignitor was arcing but arcing sideways and not straight up to the burner cap. I found food debris in and around the ignitor and the bottom of the burner cap was wet. Cleaned the ignitor area and the burner head and cap and retested and unit is operating as designed. Adjusted flame heights as well. Customer provided POP with receipt. No gas leaks detected during service, job completed."
Near Austin, TX 78748
Kevin
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and inspected washer and found tub and basket are not centered, basket is roughly 1/4 inch away from the interior front panel this is making unbalanced loads more possible. Re-leveled washer ensuring that tub and basket are centered and showed homeowner best loading practices to prevent unbalanced loads. No water leaks from connections at time of service, job complete"
Near Hutto, TX 78634
Andy
Job Details: 02/12/2021
DISHWASHER MAYTAG MDB8969SDM2 Arrived on site for dishwasher not cleaning properly and rollers fell off of rack. Tested and inspected unit and found failed inlet valve and roller. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to inspect dishwasher no water. Upon further inspection, I placed unit in diagnostics showing error code F7E1. Clear3s the code and continued with testing. Unit filled with water and the motor failed to come on. Advanced through testing and the dispenser, drain pump, and element all operated as designed. ; ordrng 1 WPW10671942 (Sump/motor assembly) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
Near Del Valle, TX 78617
Matthew
Job Details: 02/12/2021
DRYER MAYTAG MEDB855DC4 Arrived onsite to replace previously diagnosed parts. Replaced failed heating element. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78748
Kevin
Job Details: 02/12/2021
WASHER MAYTAG MHWE200XW00 "Arrived on site and inspected washer I did not find any leaking, removed lower panel and ran a diagnostic cycle and did not see any internal dripping. Inspected connections on the rear of the washer, drain hose, and water draining into standby and did not see any signs of leaking or overflowing.
Near Leander, TX 78641
Lou
Job Details: 02/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS04 "Arrived on site to inspect refrigerator door damage. Upon further inspection, I found a small dent in the lower right corner of the FC door (photos). I am ordering the FC door in SS, nameplate and gasket (just in case). Office to schedule return service due to availability of door. No water leaks observed during service.; ordrng 1 W10815701 (FC door) and 1 W10407216 (Gasket) and 2 W10839793 (Nameplate)s"
Near Hutto, TX 78634
Andy
Job Details: 02/12/2021
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Upon arrival customer informed that unit is heating but has long dry times. Tested and inspected unit and found house venting restricted. And that unit is operating properly. Informed customer on this and on use and care and practice for best performance. No repairs are needed at this time.
Near Canyon Lake, TX 78132
Andrew
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to test unit for not sealing whole bottom of RC door. Adjusted door and it helped a it but gasket needs replaced. Needing gasket to fix issue. Office to reschedule.; ordrng 1 W10249195 (gasket-fip)
Near Austin, TX 78745
Leonardo
Job Details: 02/12/2021
RANGE KITCHENAID KSGG700ESS2 Arrived on site to test unit for glass broken. Replaced front glass test unit and unit test good job complete.
Near Seguin, TX 78155
Noah D
Job Details: 02/12/2021
DISHWASHER ELECTROLUX EI24ID50Q50A "Arrived on site to inspect dishwasher was not powering on, upon inspection found no voltage going to washer, tested breakers and connectors and found no voltage, customer will need to have electrician out. Complete"
Near Briarcliff, TX 78669
Brandon
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW6120HC0 "Arrived on site for customer complaint of unit not starting cycle, called tech line, found they want us to replace the lower wiring harness since this is a known issue. Ordering harness and shifter. ; ordrng 1 W11130932 (Lower harness) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78704
Matthew
Job Details: 02/12/2021
WASHER WHIRLPOOL WET4027HW0 Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 02/12/2021
RANGE FRIGIDAIRE FGF318ECC Arrived on site to test unit for gas smell. Test unit and found valve creating small bubble when testing. Ordering new valves and regulator office to reschedule. ; ordrng 1 316091705 (Regulator) and 4 Burner valvess
Near Austin, TX 78745
Luis
Job Details: 02/12/2021
REFRIGERATOR KITCHENAID 106.5178341 Arrived on site for a stuck filter. Found broken pieces in filter housing ordering a new filter housing part ordrng 1 WPW10490293 (Filter housing)
Near Austin, TX 78745
Leonardo
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 02/12/2021
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for customer complaint of unit leaking out of ice maker and down the back of freezer, found where the fill tube comes into the ice maker the icemaker fill reservoir is broken causing leaking down the back. Found failed icemaker, I replaced ice maker, unit tested good.
Near Spicewood, TX 78669
Brandon
Job Details: 02/12/2021
DISHWASHER GE GLDT696TSS-00 "Arrived on site for customer complaint of unit not powering on and unit not cleaning well, found failed control board and spray arms clogged.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 02/12/2021
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site for Oven won?t light or heat properly. Found igniter had failed. Installed new igniter and oven lights the flames on one click. Job completed.
Near Austin, TX 78729
Justin
Job Details: 02/12/2021
RANGE SAMSUNG FX710BGS/XAA Arrived on site to install previously diagnosed parts. Installed new ignitor and tested unit. Unit now having high flames and preheating as designed. Unit workin as designed.