Near Austin, TX 78745
Kevin
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and replaced drive block, basket, gear case, and spanner nut diagnosed on previous visit. After replacement all function has returned to washer. Ran an automatic test cycle to confirm operation, no water leaks from connections at time of service, job complete"
Near Kempner, TX 76539
Al
Job Details: 01/07/2020
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer not working.Confirmed the complaint and checked voltage at the back of the unit and got L1-L2 252L1-N =0L2-N= 240.Advised customer of findings and was told they’ve had electrical issues since moving in.They’re having an electrician coming to inspect the residence.
Near Georgetown, TX 78633
Dylan T.
Job Details: 01/07/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site customer complaint was unit wouldn’t light found the burner heads are not on the right spots readjusting them all tested the unit worked great as designed
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
WASHER LG WM4270HWA "Arrived to inspect unit not spinning. Found drain pump to be failed, removed water and pump. Replaced and tested good. No leaks on site"
Near Cedar Park, TX 78613
Paul
Job Details: 01/07/2020
RANGE MAYTAG MGRH752CDS Arrived onsite for the range with the RF burner not lighting but it will work with a match. I found the orifice dirty. I cleaned the orifice to test it and it was a little better but still the ignition was delayed. The RF power burner will need to be replaced. ordrng 1 WP3412D021-09 (BURNER)
Near Taylor, TX 76574
Andy
Job Details: 01/07/2020
OVEN KITCHENAID KFGD500ESS04 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 01/07/2020
MICROWAVE JENN-AIR JMC2430WS01 Arrived on site to replaced console due to old console not having convection. Replaced console programmed new console to correct model and uni has convection on complete
Near Austin, TX 78732
Luis
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for cooling issue. Found unit not powering on,installed a new Miami control and ui powered unit on compressor and fan powered on."
Near Round Rock, TX 78681
Paul
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the rotor and stator. I tried testing the unit and could not get the unit to power up. The tech sheet showed a four wire harness with 12VDC, 5VDC, COM, & GRD. The unit only has 3 wires on a 5 pin molex connector. I called techline and spoke with TJ SR# 7726815187. TJ verified that since I had 12.7 VDC across the outside two wires to the HMI, the HMI is defective. I replaced the HMI and tested the unit. I found the rotor stator still making a noise like the bolt was loose in the rotor when the unit was sensing a load. The unit acts like it’s trying to brake and run at the same time. I replaced the main control and tested the unit. The unit is working as designed. Call complete."
Near Austin, TX 78735
Kevin
Job Details: 01/07/2020
REFRIGERATOR MAYTAG MFT2776DEM00 "Arrived on site and found fresh food evaporator has frosted over due to fan failing. Also recommended replacing thermistor harness
Near The Hills, TX 78738
Robert
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL KBBR306ESS01 "Arrived on job for the door not opening, upon inspection found and adjusted the door, door swung correctly, customer also said the drawers don’t shut correctly. Ordering hinges. Office to reschedule ; ordrng 1 W10569890 (slide) and 1 W10615641 (slide)"
Near Hutto, TX 78634
Andy
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator dispensing crush ice when set even on cube. Tested and inspected unit and found failed ice container crushing ice. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/07/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site customer complaint was dryer was not heating very well found the dryer vent hose was crushed show customer not to push the dryer back so far
Near McGregor, TX 76657
Arthur B.
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for customer complaint of top load washer getting LF error code. Found hot water valve not opening. Removed and replaced valve assembly. Reassembled and tested. Unit now works as designed.Cleared error codes in memory. All water connections were dry at time of service.
Near Austin, TX 78702
Luis
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Pierced low side reading -20 diagnosed leak in system,replaced compressor,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Driftwood, TX 78619
Robert
Job Details: 01/07/2020
ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived on job for complaint of ice maker not working, upon inspection we found the filter was clogged and not letting it fill, we removed the filter and retried, the fill then was normal. Water volumes increased. Instructed customer on proper maintenance. Complete"
Near Manor, TX 78653
Leonardo
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDF320PADB1 Arrived on site to test unit for led lights not working. Found bad control board received wrong board will need to order new board W10804118 ; ordrng 1 W10804118 (CONTROL BOARD )
Near Canyon Lake, TX 78133
Richard
Job Details: 01/07/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not draining all water out. Ran diagnostics and found no issues with the washer itself. Everything is working to manufacture specs. We leveled the washer for customer Complete.
Near Cedar Park, TX 78613
Cliff
Job Details: 01/07/2020
REFRIGERATOR LG LMXC23746S/00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found at time of arrival no fan motors operational in unit. Reset unit through diagnostics and advised homeowner to monitor temperatures for 24 to 48 hours as fan motors are running properly after reset. No leaks were found at time of service.
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site customer complaint was knob broke replace the knob ran the unit everything else worked great
Near Austin, TX 78736
Luis
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise. Found evaporator fan motor housing causing loud vibration noise,adjusted housing reinstalled cover loud noise no longer present"
Near Manor, TX 78653
Leonardo
Job Details: 01/07/2020
OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for oven not getting hot. Test unit and found bad glow ignitor. Replaced glow ignitor test unit and unit test good job complete heated oven to 350°
Near Harker Heights, TX 76548
Al
Job Details: 01/07/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect dryer not heating.Confirmed the complaint and checked the element, timer and discovered the cutoff was defective.Replaced it and unit tested as designed.Job complete"
Near Austin, TX 78754
Scott
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for light not turning off . Replaced housing due to damage from previous bulb melting . Ordering controls .please call to set return visit . ; ordrng 1 W11333816 (CONTROL) and 1 W11342846 (CONTROL)
Near Austin, TX 78759
Tyler B.
Job Details: 01/07/2020
DRYER MAYTAG MGD6630HW0 "Arrived back on site for unit not leveled after repair , was able to removed and level unit and tested good"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
DRYER MAYTAG MGDC465HW0 "Arrived on site for unit catching products on sensor . Found sensor was not seating flush, removed and replaced tested good"
Near Austin, TX 78731
Leonardo
Job Details: 01/07/2020
DISHWASHER JENN-AIR JDB8700AWS2 Arrived on site to test unit for unit not draining. Found toothpick stuck in drain motor. Replaced toothpick test unit and unit test good job complete
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site customer complaint was light was not working anymore remove the old lightbulb put a new one in tested the unit everything else work great
Near New Braunfels, TX 78130
Richard
Job Details: 01/07/2020
DRYER MAYTAG MEDB766FW0 Arrived onsite for the dryer making a noise. Upon inspection found there was debris stuck between the felt and the drum. Removed debris and tested sound is no longer present. Complete
Near Austin, TX 78732
David
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL KMBP100ESS02 "Arrived on site to diagnose microwave that was not heating and sparking. Performed diagnostic and traced wiring. Found good power at unit, and ran to mag. Found half melted scorched magnetron. Replaced magnetron, and attempted to replace inverter as well. Engineering digit was off so can not replace inverter at this time, will need to come back with proper inverter. Also found the terminal socket on the front UI panel going to control cable was loose and came off when servicing the unit. Ordering W11325604 inverter, w10588761 front panel. . ; ordrng 1 W10588761 (panl-cntrl) and 1 W11325604 (INVERTER)"
Near Austin, TX 78717
Cliff
Job Details: 01/07/2020
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is making unusual noise. Found rollers vibrating abnormally. Replaced rollers and idler pulley. Found after heating up blower housing and blower wheel and motor. Causing mechanical noise. All three parts will need to be replaced to complete repairs..; ordrng 1 W11246350 (HOUSING )
Near Austin, TX 78731
Leonardo
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not tuning on. Test unit and found loose connection at black wire. Secured connection test unit and unit test good job complete.
Near Del Valle, TX 78617
Scott
Job Details: 01/07/2020
RANGE WHIRLPOOL WFE525S0HV1 Arrived on site for oven door not closing properly . Found right side hinge had failed . Replaced hinges . Door is now operating normaly . Job complete .
Near Austin, TX 78729
Wesley
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onnsite and found unit air trap issue. Cleaned air trap and reset. Unit now will operate without emergency drain error. All checks good.
Near New Braunfels, TX 78132
Richard
Job Details: 01/07/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 Arrived onsite for the refrigerator door gasket being torn. Replaced both gaskets and the ice separator due to the flap staying open too long. Everything tested good. Complete.
Near Kingsland, TX 78639
James
Job Details: 01/07/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived on site and tested operation. Found some gargling sounds when compressor first starts. Found unit has an aluminum exchanger. Instructed customer that the unit will make some different sounds as the components are settling in during the first couple of months but there is no issue at this time as the unit is functioning as designed. Job complete.
Near Killeen, TX 76549
Al
Job Details: 01/07/2020
WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not starting.Ran diagnostics test mode and got a lid lock error.Removed and replaced the lid lock assembly.Calibrated and tested the unit and unit tested as designed All water lines were dry at the time of service.Job complete.Customer viewed the repairs.
Near New Braunfels, TX 78130
Richard
Job Details: 01/07/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer having a burning smell. Upon inspection found that the wall vent was clogged which was causing the heating element to overwork. Called safety hotline and let them know our findings. Complete
Near Austin, TX 78733
David
Job Details: 01/07/2020
WASHER LG WM8000HVA.ASSEEUS "Arrived on site to diagnose washer that was not spinning. Performed diagnostic and found motor error when trying to run. Checked windings and wiring at stator and all seemed good. Found hall sensor bad on stator and stopping movement. Replaced stator. Attempted to replace rotor as well but new rotor was damaged in box, reused customers existing rotor. Retested with new stator and verified all is working low and high speed spins. Call complete."
Near Marble Falls, TX 78654
James
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and installed new tub and shocks. Tested operation and found unit working properly and no water leaks found after repair. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/07/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived onnsite and replaced oven bottom. All checks good. Unit is now operating as designed without smoking melting.
Near Austin, TX 78749
Kevin
Job Details: 01/07/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and replaced control board and panel, that’s a replacement dryer is operating normally, took one picture"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/07/2020
DRYER MAYTAG MED5500FW0 Arrived onnsite and found unit operating with grounded element. Replaced element and thermal fuse. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
Tyler B.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived on site for defrost heater replacement. Removed and replaced heater and tested good.
Near Austin, TX 78750
Paul
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for water remaining in the dishwasher after the cycle is completed. Mr stated the unit drains the water out fine but the problem is the unit is not drying the dishes properly. I checked for stored error codes and found none. Mr stated that ms had unit is not drying and ms had put rinse aid in the dispenser. I could tell that rinse aid had been added to the dispenser but it was empty. I explained that rinse aid need to be use and it would take about 90 cycles to cure the plastic lines racks. I ran the diagnostics cycle and found the unit working as designed. I showed mr how to remove and clean the filter. There were no water leaks present at the time of service. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "Arrived on job for vibration noise, upon inspection we found the sound damper had moved off the frame, replaced damper and retested, no noise. Complete"
Near Austin, TX 78731
David
Job Details: 01/07/2020
WASHER MAYTAG MHW8200FW0 Arrived on site to diagnose washer that was not dispensing detergent. Ran diagnostic and did not find any relevant error codes. Water valves are working as designed. Dispenser motor / actuator are rather loud and can be heard when filling and are likely not moving to the detergent position. Provided customer estimate for new actuator for dispenser. Advised this would be a 2 man job since the unit is stacked in a closet.
Near Leander, TX 78641
Cliff
Job Details: 01/07/2020
WASHER ELECTROLUX EIFLS60LT0 "Arrived on site to diagnose a washing machine that is not completing spin cycles. Homeowner had machine running as I arrived at home and found excess sudsing in drum at the end of cycle. Homeowner advised they have a water softener, and I checked type of soap and found non-HE soap. I advised homeowner on findings and procedures to clean washer to correct issue. No further repairs were needed and no leaks were found at time of service."
Near Austin, TX 78731
David
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4800XQ1 "Arrived on site to diagnose washer with reported loose basket. Performed diagnostic and felt some excessive vibration when spinning, and tub was moving around more then it should. Found 2 bent suspension rods and soft springs. Replaced all 4 suspension dampers. Retested unit and found vibration was minimal at best and working as designed. Call complete."
Near Round Rock, TX 78681
Andy
Job Details: 01/07/2020
MICROWAVE KITCHENAID KHMS2056SSS3 "Arrived on site for microwave not operating properly. Tested and inspected unit and found failed door, relay control and lamp.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
DISHWASHER KITCHENAID KDTE204EBL1 Arrived on site for unit not heating after sump assembly replacement. Found heater wire come in done when installing sump. Corrected ran diagnostics and tested good.
Near Wimberley, TX 78676
Robert
Job Details: 01/07/2020
WASHER LG WM3500CW "Arrived on job for the drain pump not working, per last tech we replaced the drain pump and res tested, also zip tied drain pump in correct position. Complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG505M0BB2 Arrived onnsite and provided customer instruct on bulb function and replacement. Advised on oven design. All else checks good.
Near Lorena, TX 76655
Arthur B.
Job Details: 01/07/2020
REFRIGERATOR LG LSXC22426S/00 "Arrived onsite to install new PCB and overload to SxS from prior visit’s diagnosis. Removed an replaced all parts,reassembled and verified frost pattern. Good pattern forming. Advised customer to wait 24hr to allow temperatures to settle. All water connections were dry at time of service."
Near Round Rock, TX 78681
Paul
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher that’s not draining. I found the drain pump failing and not running at max speed under a load. I replaced the pump and tested the unit. The unit is draining properly. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Cliff
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Arrived on site to diagnose a refrigerator that is not dispensing ice properly. Tested unit and found ice dispenser motor binding and not moving properly. Motor will need to be replaced to complete repair. ; ordrng 1 W10838126 (door-ice)
Near Austin, TX 78752
Scott
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for the washplate cap popping off . Replaced wash plate and cap. Unit tested normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78745
Leonardo
Job Details: 01/07/2020
DISHWASHER MAYTAG MDB8959SFZ4 Customer has extended warranty with Home Depot.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for refrigerator having ice buildup on RC evaporator. Found unit has been unplugged for 3 days. Customer stated that mullion was in closed position and doors were not shut completely and then noticed ice buildup. Performed diagnostics mode and tested thermistor and defrost sensor. Checked software version and found 600 and needs to 700. Recommended to replace control.
Near Leander, TX 78641
Paul
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite for the refrigerator not cooling correctly again. I ran both short and long defrost cycles and as soon as I exited the diagnostics mode, the unit would return to normal operation and not go into defrost. I I replaced the UI and tested the unit in long forced defrost again. I found the UI turning the unit off and the defrost circuit energizing but there was only 60VAC coming out of the HV Control. I spoke with CS about the controls. I replaced the HV control and tested the unit in the long defrost cycle again. I had 120VAC out of the HV control and the defrost heater was working as designed. Call complete."
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/07/2020
MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site customer complaint was microwave display wouldn’t change speed on the fan need to order the main control board; ordrng 1 W11182110 (cntrl-elec)
Near New Braunfels, TX 78130
Richard
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install a new left hand refrigerator door ordered by previous technician. During installation we discovered the top left hand hinge cover had been previously damaged. Ordering new cover and screws. Office to reschedule.; ordrng 1 W11225850 (cover) and 2 WP98165 (screw)s
Near Georgetown, TX 78633
Cliff
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW7300DW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found water valve assembly seals failed. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Round Rock, TX 78681
Dylan T.
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMH31017HS0
Near Bertram, TX 78605
Jonathan
Job Details: 01/07/2020
WASHER MAYTAG MVWB765FC2 "Arrived on site for washer that continues to have error codes. Performed diagnostics mode and checked fault codes and found none. Performed encoder test and found all keys responding. Performed automatic test cycle and monitored. Ran normal cycle and monitored unit until washing mode. Performed diagnostics mode and found error F3-E2 temp sensor out of range. Tested resistance on temperature sensor and found 1 ohms. Found failed sensor. Called tech support and spoke with Chris (SR#7726822100). Tested wire harness to UI and control and found no issues.Will need to replace inlet valve for sensor. Removed failed valve and installed new. Tested operation and cleared error code. All tested good, no water leaks detected.
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/07/2020
OVEN AMANA AGR5330BAB3
Near Harker Heights, TX 76548
Al
Job Details: 01/07/2020
DRYER LG DLEX3470V Arrived to inspect power button on LG dryer not working properly.Confirmed the complaint and disassembled the unit and corrected the issue.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near Austin, TX 78759
David
Job Details: 01/07/2020
WASHER WHIRLPOOL MHW5630HC Arrived on site for washer with door lock issue. Performed diagnostics and found F5E2 error for door lock. Ran diagnostic mode and lock kept pinging trying engage / disengage. Did not finish cycle and threw F5E2 error. Will need to replace door latch. Will need to return with 2nd man due to unit being stacked and having to get to the lid to gain access to latch. Office to reschedule 2MAN job. Return with control and latch. ; ordrng 1 2MAN (2MAN)
Near Taylor, TX 76574
Andy
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for FC gasket issues. Inspected unit and found gasket not sealing properly. Attempted to heat and reshape to seal with improvement but still not completely sealing. Attempted to remove seal and replaced with new and was unable to do so successfully, unit will also need FC door. Ordering part. Authorization needed. Office to schedule return trip. No water leaks present at time of service. ; ordrng 1 LW10547320 (dor-fip ss) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Austin, TX 78748
Luis
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for multiple led failures. Found freezer led and upper leds faulty very dim and blinking,replaced freezer led and upper fresh food led. Powered unit on all leds working as designed. ; used 1 W11205083 (LED MODULE) from stock"
Near Austin, TX 78749
Luis
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for loud noise. Found loud noise while opening fresh food door,found washer filed down,installed new washer at bottom hinge,added grease,reassembled both doors checked door operation unit working as designed."
Near Austin, TX 78735
Kevin
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KSSP48QJS00 "I’ve done site and inspected refrigerator and found fresh food door is weak to close. Attempted to adjust gasket using a heat gun but it did not make any difference. Currently there is no condensation building inside of fresh food section and recommended that door be closed on purpose not allowed to close by itself. Exactly what should be replaced to correct the issue is unknown due to age, door appears to be warped at the bottom
Near Austin, TX 78739
Kevin
Job Details: 01/07/2020
DRYER WHIRLPOOL WGD8620HC0 "Arrived on site and replaced user interface and dryer is not operating normally, took one picture washer and dryer operating. No water leaks detected at time of service."
Near Austin, TX 78702
Scott
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site ,replaced control .ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78739
Kevin
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW8620HC1 "Arrived on site and replaced control panel and washer will start cycle, Took one picture of washer and dryer during operation. No water leaks from connections at time of service."
Near Austin, TX 78733
David
Job Details: 01/07/2020
WASHER LG WT7300CV "Arrived on site to diagnose a washer that was not powering on. Performed diagnostics and found unresponsive UI. Voltage going to unit is good. Checked voltage at the control and found proper voltage, checked at valves as well and found power present there as well. UI is not turning the unit on. Ordering 1 AGL76194009 UI / Panel, EBR86498801 power board, 6201EC2002Q filter board. Office will need to schedule when we have an ETA on parts. ; ordrng 1 6201EC2002Q (FILTER BOARD) and 1 AGL76194009 (UI ) and 1 CNOTE (OFFICE TO SCHEDULE WHEN PARTS AVAILABLE ) and 1 EBR86498801 (PCB)"
Near Manor, TX 78653
Scott
Job Details: 01/07/2020
DRYER LG DLE7300VE.ASSEEUS Arrived on site for unit shutting off after a few mins of running . Ordering sensors and controls . ; ordrng 1 6323EL2001B (THERMISTOR ) and 1 6501EL3002B (SESOR) and 1 6631EL3003B (SENSOR HARNES ) and 1 EBR85130517 (CONTROL) and 1 EBR86268003 (CONTROL)
Near Austin, TX 78745
Kevin
Job Details: 01/07/2020
WASHER MAYTAG MVWB765FW0 "Arrived on site and found noise customer is experiencing is gear case failing during the spin cycle. W10811956"
Near Dripping Springs, TX 78620
Robert
Job Details: 01/07/2020
RANGE KITCHENAID KSEG700ESS0 "Arrived on job for oven temp running away, upon inspection and testing we found broil element had popped on in the wrong segments of cooking, replaced control and retested, worked correctly. Complete"
Near Lampasas, TX 76550
Al
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to install previously ordered parts.Removed and replaced the module in the freezer section and all lights now work.Removed and replaced the deli drawer control and display never powered on.Called Whirlpool Tech line and spoke with SCOTTI was instructed to check voltage at main board at8 wire plug with 7 wires SR#7726819968Called back and spoke with CHRISAdapter left door plug at wall is black to orange didn’t have 12 volts DC
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/07/2020
MICROWAVE KITCHENAID KMHC319ESS3
Near Austin, TX 78703
Leonardo
Job Details: 01/07/2020
DISHWASHER KITCHENAID KUDE70FVSS3 Arrived on site to test unit for door falling. Found broken door links. Replaced links
Near Cedar Park, TX 78613
Paul
Job Details: 01/07/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer that’s not heating. Ms stated the unit heats but takes multiple cycles to dry. I found the temp cycling between 119-161 degrees with the flexible vent hose disconnected and with it connected it cycles between 129-170 degrees but the temp fell very slowly indicating there is a restriction in the house venting. I advised the customer to have the vent cleaned and checked. Use Authorization # MNY8S00APL1. Call complete.
Near Horseshoe Bay, TX 78657
James
Job Details: 01/07/2020
DRYER WHIRLPOOL WED9500TW2 Arrived on site and tested operation. Found unit gives F1 error when starting cycle. Removed and inspected control and found relay has visibly failed. Installed new control and tested operation. Unit tests good. Job complete
Near Gatesville, TX 76528
Arthur B.
Job Details: 01/07/2020
WASHER MAYTAG MVWB865GW0
Near Georgetown, TX 78628
Al
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect rattling noise from unit.Discovered the annoying noise was coming from the evaporator cover in the freezer section.Disassembled and inspected the evaporator.Reassembled and noises stopped.Customer satisfied.Issues corrected Job complete
Near Bee Cave, TX 78738
Luis
Job Details: 01/06/2020
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site to install parts prev tech diagnosed. Removed broken ice cutter grid,installed a new ice cutter grid"
Near Jarrell, TX 76537
Al
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect refrigerator ice issues.Customer advised the ice is coming from the ice maker and looks unhealthy.I confirmed the complaint and checked harvest, fill and ice maker motor.All functioned as designed.Advised customer the ice looks as if the ice door motor is not fully closing after ice is dispensed.I left the ice maker on fast ice and customer will call to let office know if ice changes.Job complete"
Near Kyle, TX 78640
Robert
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on job for ice buildup in freezer, upon inspection we found the ice fill tube as off the center and spilling into freezer, removed ice and moved tube and retested, no leaks or problems. Complete"
Near Austin, TX 78746
Luis
Job Details: 01/06/2020
FREEZER LG LFX28968ST
Near Austin, TX 78717
Tyler B.
Job Details: 01/06/2020
DISHWASHER KITCHENAID WDT970SAHZ0 Arrived on site for control and console replacement. Removed control and console and replaced and tested good no leaks on site
Near Austin, TX 78759
Wesley
Job Details: 01/06/2020
WASHER WHIRLPOOL MVWB755DW0 Arrived onnsite and found unit operating properly after simple reset
Near Georgetown, TX 78633
Dylan T.
Job Details: 01/06/2020
WASHER WHIRLPOOL MVWB765FW0 Arrived on site customer complaint was washing machine was super loud put it through test mode need a transmission
Near New Braunfels, TX 78132
Richard
Job Details: 01/06/2020
DRYER WHIRLPOOL WED5600XW0 Arrived onsite for the dryer not heating up. Ran diagnostics and found all thermistors and fuses checked fine. Heating element is working voltage from motor to heating element is good. No issues found at this time.
Near Lakeway, TX 78734
Robert
Job Details: 01/06/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on job for complaints of not drying. Found the air flow good loose connection at terminal block heat not working. Connected wire and now working good.
Near Dale, TX 78616
Richard
Job Details: 01/06/2020
WASHER GE GTW680BSJ4WS "Arrived onsite for the washer not agitating. During replacement of the parts previously ordered. We could not continue with repair due to cement buildup on the bottom of the spin basket. Could not get spin basket nut off because it was seized with cement buildup. Pictures of cement is included, Nut was rounding off. Will need to order spin basket and tub assembly to complete job.
Near Luling, TX 78648
Richard
Job Details: 01/06/2020
WASHER AMANA NTW4650YQ0 Arrived onsite for the washer being off balance during spin cycle. Replaced damper rods and tested. Everything working correctly.
Near Pflugerville, TX 78660
Al
Job Details: 01/06/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived to inspect range that wouldn’t power on after cleaning.Confirmed the complaint and went outside, turned the range breaker off to reset the console.After 1 minute, I powered the unit back on and the fan came on with the unit and shut off after approximately 3 minutes after powering back on.Unit now operates as designed.Customer satisfied.Job complete"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived to inspect unit leaking. Found motor leaking. Removed and replaced pump and motor assy. And tested good.
Near Leander, TX 78641
Tyler B.
Job Details: 01/06/2020
OVEN KITCHENAID KOCE500ESS06 "Arrived on site for unit with microwave door closing issues, found right side hinge was not completely tight, was able to correct and also gave heads up to let door springs close door"