We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Harker Heights, TX 76548
Tyler
Job Details:
11/04/2021
Arrived on site for washer not spinning/showing f51 error code. Upon arrival confirmed code/complaint. After further inspection I found bearing/rotor/stator all failing. After multiple attempts I could put remove rotor or washplate. Also found evidence that water had been leaking through bearing seals rusting screws and bearings together preventing removal of parts. Will need office to reschedule if autho is received from ahs. ; ordrng 1 W10549509 (Inner basket) and 1 W10381078 (Outter basket) and 1 WP8533928 (Filter screw) and 1 W10222008 (Drain filter) and 2 WP8557836 (Stator Plates)s and 1 W10137698 (Motor shield) and 1 8565172 (Tube buffer) and 1 W10820039 (Hub) and 1 WPW10550318 (Washplate) and 6 WP8533953 (Hub screws)s and 1 WPW10076270 (Washplate screw) and 1 Cnote (Need ahs autho and office to look at attention note!) and 1 W10440786 (Suspension rods)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorena, TX 76655
Jonathan M
Job Details:
11/04/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced tub and reassemble the unit. Ran the unit through an auto test in the unit ran as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Killeen, TX 76542
Al
Job Details:
11/04/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW08
Near Killeen, TX 76542
Al
Job Details:
11/04/2021
Arrived on site to inspect microwave F1E4 MW relay issue. Confirmed the complaint and replaced the control after checking the 4903 relay. After replacing I noticed the cabinet to the left of the control was bent at the top and bottom to the right of the interlocks. I photographed the unit and attached to the file. Maintenance rep advised the unit doesnt heat .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Lou
Job Details:
11/04/2021
"Arrived on site to inspect dishwasher upper rack issues. Upon further inspection, I found an adjuster wheel and rack stop on the countertop. I found the upper rack leaning to the left side due to the wheel missing. I removed the upper rack and removed and replaced the adjuster kit. Placed rack back inside and re-installed the stops and tested. Placed unit in diagnostics showing no error codes and continued with testing. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAB0
Near Lorena, TX 76655
Jonathan M
Job Details:
11/04/2021
"Arrived on site for a dishwasher that?s turning itself on randomly. Inspected unit and work area. The customer advised that if they keep the door closed but the unit or automatically starts itself every couple hours. Ran unit through diagnostics and found an F5 E1 (door stuck open), F5 E2 (door stuck closed- door not opened between cycles), and F2 E1 (UI Stuck key) error codes. Ran the units are diagnostics and all tests ran as designed. Spoke to PR and was advised to check the polarity of the unit. Checked the polarity and found 112 V going through the neutral side and 6 V going through L1. I advise the customer that they would need to contact an electrician to fix the electrical supply and that the electrical was causing the control to act erratically. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Temple, TX 76504
Tali W
Job Details:
11/04/2021
"On site for washer not operating properly. In diag, found F7E4 F7E3 basket engaged during wash, basket re-engagement failure. Tested agitate in diagnostics and found agitator not turning. Found agitator fused to gearcase when trying to check for anything stuck under agitator. Shifter-J10 5&6 2.4K within spec, 120VAC at actuator. Tested shifter switch from control on J4 1&2 when switching between agitate and spin, unit had 5VDC on both (supposed to switch from 0 to 5VDC). Per tech sheet, replaced control. Tested agitate and spin, no change. Ordering gearcase, actuator, cam, motor, agitator, belt. Office to reschedule.; ordrng 1 W11161960 (Agitator) and 1 W11423758 (Gearcase) and 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Waco, TX 76712
Jonathan M
Job Details:
11/04/2021
Arrived on site for an ice machine that is not making ice. Inspected unit and work area. Ran the unit through diagnostics and found the recirculating pump would not re-circulate water. Replaced the recirculating pump and tested the unit. The other began to work as designed. Call complete.
We serviced a
MAYTAG RANGE
Model WEG515S0FS2
Near Little River-Academy, TX 76554
Tali W
Job Details:
11/04/2021
"Onsite for range oven not heating to proper temp. No errors present. Set to bake at 350 degrees. At preheat, meter reading 426 degrees. Unit re-lit at 354 degrees. From connector at control P3 4&5 1.3k ohms (within spec). Found control not detecting proper input from temp sensor. Replaced control, tested. Unit functioning as designed. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/04/2021
Arrived on site for the ELW from Pulte Oven Too Cold - Needs Calibration - Combination Wall Oven. Placed in diagnostics and got F4E1. Ran component activation and the UI would not respond to commands. When oven microwave was not in diagnostics everything worked as designed. Customer has never had a chance to connect WIFI and WHIRLPOOL app. I explained once they do this the oven microwave will receive all the necessary updates in order for the appliance to work properly. I cleared the error code and the microwave began heating as designed. I placed the oven in a preheat and it was heating as designed. Gave the customer the WIFI support teams number to call to assist him with getting his appliance connected to ensure it runs as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS05
Near Cedar Park, TX 78613
Kayman
Job Details:
11/04/2021
Arrived onsite to install previously diagnosed parts. I installed the FC gasket and bin slides. I am ordering a parts research for the drawer slides. Office to R/S. ; ordrng 2 W10858096 (RESEARCH Drawer slides RESEARCH)s
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Manor, TX 78653
Wesley
Job Details:
11/04/2021
Arrived onsite for f6e1 error code. Replaced oven sensor to repair error. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS4
Near Spicewood, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of turn table not turning, found broken support, I replaced support, unit tested good."
We serviced a
GE REFRIGERATOR
Model GYE22HMKBES
Near Canyon Lake, TX 78133
Andrew
Job Details:
11/04/2021
"Arrived on site to to test unit for noises during ice production and bad freezer gasket, tested unit for water lines vibrating against rear of unit causing load noise, gasket was torn on freezer door and water is dripping from water dispenser, secured water Lines to back of unit, noise is now gone, need door gasket and valve assembly to complete job office to reschedule ; ordrng 1 WR14X31558 (Door gasket) and 1 WR57X25917 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78731
Taylor M
Job Details:
11/04/2021
"Arrived on site to diagnose refrigerator with lower temperatures in the rc side, upon arrival I gained access to the evap cover and found frost build up, i steamed out the frost and found that the drain tube was clogged causing the ice build up, I removed the drain tube and cleared it, the customer also informed me that the ice maker dispenser motor isnt operating properly. I gained access and found the motor is faulty, ; ordrng 1 W11202789 (Ice dispenser motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Liberty Hill, TX 78642
Cliff
Job Details:
11/04/2021
Arrived on site to diagnose a dishwasher with upper rack not staying in position. Found adjuster broken and stops missing. Replaced adjusters with updated part and also replaced stops. All is working properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS0
Near Austin, TX 78704
Taylor M
Job Details:
11/04/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78633
Lou
Job Details:
11/04/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. Using my jumper wire, I tested the ice maker from points T-H and it failed. I removed and replaced the ice maker and cycled power to the unit to reset the controls and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS
Near Austin, TX 78734
Kevin
Job Details:
11/04/2021
"Arrived on site and inspected cooktop for burners not lighting properly. Found right front burner cap off center. Adjusted burner cap. Adjusted all other burners to lower as per customer. Customer stated he is used to natural gas, and this is on Roland. Advised customer on how propane lights differently than natural gas, and how to properly ignite the burners. Cooktop functioning as designed."
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS0
Near Austin, TX 78735
Leonardo
Job Details:
11/04/2021
Arrived on site for leaking water from front of unit. Tested unit and found water leaking from fill valve. Office to reschedule.; ordrng 1 WPW10158389 (Fill valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Austin, TX 78734
Kevin
Job Details:
11/04/2021
"Arrived on site and inspected dishwasher for leaking. Found unit leaking from sump and motor. Installed new sump and motor assembly. Tested unit, unit tested good. No water leaks detected, took video, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS05
Near Round Rock, TX 78681
Tommy
Job Details:
11/04/2021
"Arrived onsite for oven being in self clean and shutting down completely, upon arrival found unit misinstalled with hole in cabinet. Spoke with customer on cabinet needing to be flat surface.
We serviced a
WHIRLPOOL DRYER
Model MED3500FW1
Near Austin, TX 78703
Scott
Job Details:
11/04/2021
"Arrived on site for dryer still making noise and check lint screen staying on . Sensors and thermistor checked normal. Felt ,rollers and blower wheel are all in good shape . Recommended getting vent cleaned . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Pflugerville, TX 78660
Wesley
Job Details:
11/04/2021
Arrived onsite and replaced the freezer door. Unit is now operating as designed. Advised customer on repair.
We serviced a
MAYTAG OVEN
Model MER8775AS
Near Wimberley, TX 78676
Jacob
Job Details:
11/04/2021
Arrived onsite for sake not working. Looked at the unit and checked continuity to the bake element and bake element was no good. Also saw that it had melted and partially broken. Was sent without bake element. Need to return with bake element. Office to reschedule
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near San Marcos, TX 78666
Robert
Job Details:
11/04/2021
Arrived on call for complaint of not cleaning or drying. Found the dispenser not dispensing wet agent. Replace dispenser. After installation test operation. No leaks detected at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Kayman
Job Details:
11/04/2021
Arrived onsite for dishwasher not drying. Upon inspection I found F7E1 stored in the system. I let diagnostics run through and found no amp draw on the unit when the heater was engaged. I accessed the main control and found the heater showing open. I found 2 of the door screws were stripped. I am ordering the heater and screws to complete the repair. Office to R/S. ; ordrng 1 W10518394 (Heater) and 2 WPW10348413 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Briarcliff, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of freezer frosting over, found freezer door seal not sealing properly, I adjusted the brackets, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78749
Kevin
Job Details:
11/04/2021
"Arrived on site and inspected DW for not draining. Set drain to run, and nothing happens. Inspected drain pump and found it is getting only 7 volts. Replaced drain pump and it had no positive effect. Inspected control board and found one brown wire broken off the drain pump connector. Took one picture. Attempted to reseat wire by separating white connector but it would not reattach. Will need harness and control to complete repair. Office to reschedule.; ordrng 1 W10899398 (Harness) and 1 W11305297 (Control)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Briarcliff, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of FR burner and middle burner not working properly, found the burner caps were switched, I switched back the burner caps to the proper burner, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cedar Park, TX 78613
David S
Job Details:
11/04/2021
Arrived on site for washer having a broke valve. I inspected the unit and work area. I found the valve cracked. I replaced the valve. I reassembled the unit and tested it. It is now working as designed.job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/04/2021
"Arrived on site for Long Dry Times - Dryer. Found dryer was running upon arrival. Had customer remove clothes from inside. All clothes that came out were dry so we know the dryer is heating. Removed air hose from wall and found a huge ball of lint inside the wall vent. Removed all lint from inside the wall vent. This will allow the dryer to push out the air properly and allow the dryer to cool down faster and heat up quicker. Recommended they call dryer vent wizard if the dryer stopped drying the clothes again. Also, the air hose was very long and getting kinked when dryer was pushed against the wall. Advised customer to get a shorter vent or keep the dryer where I left it to prevent the air hose from getting kinked. If the air hose gets kinked this too will cause the dryer to take a long time to dry the clothes. The air flow must be able to escape through the wall vent and push out to the roof. If at anytime the air is blocked the dryer will take a very long time to dry items. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78737
Jacob
Job Details:
11/04/2021
Arrived onsite for unit not powering on. Looked at the unit and found the tub had some how busted open at the top. Ordered parts. Office to reschedule.took pictures and of lease agreement ; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR) and 2 W10896675 (spring)s and 1 W10921996 (DRUM ASSEMBLY ) and 4 W11094464 (DAMPER ASSEMBLY )s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/04/2021
Arrived on site for NOT MAKING ICE--OR NOT CONSITANTLY MAKING ICE--ALMOST TRIPPING ITSELF--BUT STILL COOLING FREEZING OK. Found ice cubes in mold. Ran harvest and cubes fell. Harvest continued and water filled mold as designed. Ran a second time and GFCI breaker tripped causing fridge to turn off. Customer had ice maker turned off when I arrived because they believe the ice maker is causing the fridge to lose power. Removed ice maker and jumped harness to call from water and test valve to see if this is what is making the fridge to trip. Tested valve five separate times and didnt trip. Inspected harness below freezer door and it was it great shape. Wiggled this harness to see if fridge would trip and it didnt. Ice maker is shorting out and causing fridge to lose power after it cycles.
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Georgetown, TX 78633
Lou
Job Details:
11/04/2021
"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1-stuck key. I cleared the code and tested the unit and it is operating as designed. The see that they can reset the unit at the breaker and the unit will operate properly, but soon after, the error code will come back.I removed and replaced the control panel and tested the unit and it is operating as designed. I placed foil tape at the bottom the panel to help stop moisture/steam from going into the control panel per customers request. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78749
Luis
Job Details:
11/04/2021
"Arrived on site for freezer not freezing. Found evaporator incased in ice,diagnosed unit not running through a self defrost replaced main control and ui,defrosted evaporator."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Pflugerville, TX 78660
Wesley
Job Details:
11/04/2021
Arrived onsite and found unit had experienced an oversudsing problem again. Advised customer on maintenance and instructions to help users not trigger a suds related long drain. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Temple, TX 76502
Tali W
Job Details:
11/04/2021
On site for range lower convection fan being intermittently noisy. Found evidence of fan blades scraping backing plate. Replaced fan blade. Tested in diagnostics. Unit no longer making any noise. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78738
Luis
Job Details:
11/04/2021
"Arrived on site for odor complaint. Strong odor from behind unit,powered unit off,found odor strong with condenser fan running,odor is not electrical. Added bleach and water to drain pan to remove any smell in drain pan."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Elgin, TX 78621
Matthew
Job Details:
11/04/2021
"Arrived onsite for washer not filling with water. Upon arrival put unit in diagnostics and found stored error code for Over suds, F7E6 motor fault, F7E7 can?t reach RPM. No reference to non-fill. Ran cold and hot valve, tested good. Ran auto test and passed. Customers complaint was insufficient water for load. Reset unit and calibrated. Added laundry and tested as normal load. Unit filled with adequate water level. Instructed customer in proper cycle selections for optimal use and explained that all loads will be different depending on the size and cycle selections due to unit sensing mechanisms. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Luis
Job Details:
11/04/2021
"Arrived on site. Found tube disconnected from recirculating pump,installed tube,ran diagnostics all test passed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spicewood, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of RC door not closing properly, found the hinges were not springing into place properly, ordering hinges. ; ordrng 1 W10691136 (Hinge) and 1 W10691534 (Hinge bottom) and 1 Cnote (Office to reschedule) and 1 Cnote (2 techs)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Georgetown, TX 78626
Lou
Job Details:
11/04/2021
"Arrived on site to inspect dishwasher heating element. Upon further inspection, the customer advised that the unit wont start and continues to beep so they unplugged the unit. I found water in the float switch reservoir. Removed the water and cleaned the float. Plugged unit in and placed in diagnostics showing error code F8E4. Cleared the code and continued with testing. Unit operated as designed. Per service pointer W11540964, I removed and replaced the heating element and retested to verify no leaks. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JGCP436HM00
Near Spicewood, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer, complaint of left two burners sparking after lit, found burner heads loose, I tightened burner heads, the two left burners are now testing good. Also found front center burner head causing uneven flame as well as front right burner, found no regulator on unit, ordering regulator and burner heads as well as LP kit. ; ordrng 1 W11106948 (Regulator) and 2 W11319683 (Burner heads)s and 1 W11238041 (Lp kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDB03
Near Austin, TX 78704
Scott
Job Details:
11/04/2021
Arrived on site for no cool fridge . Ran amp draw was 7.5 draw . Will need new compressor.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Taylor M
Job Details:
11/04/2021
"Arrived on site to diagnose dryer making loud noise during operation, I gained access to the unit and found that the noise is primarily coming from the blower wheel housing and the housing needs to be adjusted using sound pads. ordrng 2 W11113654 (Sound pad kit)s"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Round Rock, TX 78664
Tommy
Job Details:
11/04/2021
Arrived onsite for washer F3 E1 error code. Upon arrival removed top and found unit pressure hose has small cut in it. Ordering hose. Control and switch jic.; ordrng 1 W11044559 (Pressure hose)
We serviced a
WHIRLPOOL OVEN
Model RBS305PRS00
Near Round Rock, TX 78665
Tommy
Job Details:
11/04/2021
Arrived onsite for oven locking down F3 E2 error code. Upon around found unit sensor was misreading unit causing intermittent issues. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model FRG4120SW2
Near Georgetown, TX 78626
Jonathan S
Job Details:
11/04/2021
"Arrived on site for dryer not heating. Inspected unit and work area. Tested operation to verify failure. Removed front and bypassed door switch. Found unit igniting flame. Assembled unit and found every other cycle was getting strong gas smell. Called Frigidaire tech support and spoke with Randy. He stated that the burner assembly needs to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details:
11/04/2021
Arrived onsite for unit not drying well and tested unit. Found unit operating as designed with no error codes. Instructed on use and care principles for best drying results. Ad used on change in performance of dry function following epa requirements on energy efficiency.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76502
Tali W
Job Details:
11/04/2021
"On site to install previously diagnosed part. Replaced FC door. Reassembled, leveled doors, and checked for proper sealing. Informed customer to dispose of first couple batches of ice and water from dispenser. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details:
11/04/2021
"Arrived on site for water leaking. Removed kickplate,found water droplet forming from line to fitting,removed fitting.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Austin, TX 78754
Scott
Job Details:
11/04/2021
"Arrived on site for element not cycling off . Found element shorted out , which caused new switch to fail . Replaced element and switch for right front . Tested and element is cycling properly . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, TX 78665
Tommy
Job Details:
11/04/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit friction sleeves and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Driftwood, TX 78619
Jacob
Job Details:
11/04/2021
We serviced a
WHIRLPOOL WASHER
Model LSR7233EQ0
Near San Marcos, TX 78666
Robert
Job Details:
11/04/2021
Arrived on call for complaint of not spinning. Found the gearcase leaks and will need also basket drive and clutch because of oil leak. Should also return with coupler and agitator dogs. Need authorization.; ordrng 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Austin, TX 78734
David Z
Job Details:
11/04/2021
"Arrived on site to diagnose dishwasher not running wash cycle. Found unit is filling, but pods are just getting cooked. Ran unit and found the motor is not coming on, diverter just clicks. Replaced sump and motor assembly to resolve. Tested unit and verified all is working as designed with no water leaks. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near San Marcos, TX 78666
Robert
Job Details:
11/04/2021
Arrived on call for complaint of not making ice. The ice maker was in a harvest at that time and completed cycle including activating valve but no water flowing. Removed cover and ran test 19 heater test it passed 120v to heater. Left the heater on for a bit then ran test 45 fill test and the water flows properly. The control UI not working properly will need control to complete. ; ordrng 1 W10848301 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78731
Luis
Job Details:
11/04/2021
"Arrived on site for light issues. Diagnosed a defective led module,replaced upper right led freezer all leds working as designed after replacement. ; used 1 W11462342 (Led module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Cedar Park, TX 78613
David S
Job Details:
11/04/2021
Arrived on site to install previous diagnose parts. I gained access to the racks and installed a new lower rack and wheel. I replaced the upper rack tracks. I reassembled the unit and it is now working as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Taylor, TX 76574
Tommy
Job Details:
11/04/2021
Arrived onsite for F2 E1 error code. Upon arrival reset at breaker and found unit temporarily working. Also found unit cooktop chipped and damaged. Ordering new cooktop along with console.; ordrng 1 W10814038 (Cooktop)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78731
Taylor M
Job Details:
11/04/2021
"Arrived on site to diagnose dishwasher leaking, I gained access to the unit and the customer informed me that it was leaking near the diverter, I put the unit into service diagnostics and found that it was leaking at the diverter seal, I removed the pump and motor and replaced it, the unit is now operating properly as designed with no leaks observed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Austin, TX 78737
Luis
Job Details:
11/04/2021
Arrived on site for noise complaint. Found main control shutting its.elf on and off diagnosed unit will need the main control. ; ordrng 1 W10802701 (Control)
We serviced a
AMANA DRYER
Model NED5800HW0
Near Leander, TX 78641
Kayman
Job Details:
11/04/2021
Arrived onsite to install previously diagnosed parts. Upon inspection I found L2 to neutral shooting up to 225 Vac when start is pressed I checked L1 to neutral and found it dropping to 24 Vac. I talked to PR and after some troubleshooting steps we determined that there is a voltage issue with neutral at the outlet. No repairs done at this time. I advised the Customer of my findings. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Matthew
Job Details:
11/04/2021
Arrived onsite to replace previously diagnosed part. Replaced faulty actuator. Calibrated and tested. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Kevin
Job Details:
11/04/2021
Arrived on site and inspected unit for no power. Found no continuity within power cord, on the black wire. Replaced power cord provided by the customer. Tested unit, unit tested good. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Wimberley, TX 78676
Jacob
Job Details:
11/04/2021
"Arrived for unit not spinning. Looked at the unit and put it in diagnostics and there were no error codes, ran automatic diagnostics and unit passed with no issues. Let customer know that nothing has been found wrong with the unit. Helped him with the option selections, and that the clothes do need to be separated and when washing and if the unit cannot get the clothes balanced that the unit may not go into fast spin mode. Let customer know that if it continues to try and get video of it and show the next technician is issues persists. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Liberty Hill, TX 78642
Cliff
Job Details:
11/04/2021
"Arrived on site to diagnose a dryer that will not turn on. Found belt broken and it will need to be replaced to complete repairs. Also ordering motor, idler, and blower in case needed. Return date set for 11/9.; ordrng 1 661570V (Belt) and 1 W10837240 (Idler) and 1 279787 (Motor) and 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Liberty Hill, TX 78642
Cliff
Job Details:
11/04/2021
Arrived on site to replace door for microwave. Replaced door and all is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Niederwald, TX 78640
Leonardo
Job Details:
11/04/2021
Arrived on site for burners turning off on lowest setting.tested unit and found front left and front right burners would turn off on lowest setting. Found burner valves out of adjustment. Adjusted both the front left and front right burner valves. Tested all 5 burners on lowest setting. All 5 burners tested good. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Wimberley, TX 78676
Jacob
Job Details:
11/04/2021
Arrived onsite to replace part previously ordered. Replaced part. Tested the unit. No issues at this time. Job complete. Customer had a concern about the drip tray still not matching the color and also that the UI panel is not registering quick enough when the doors are opened or closed. Ordered parts. Office to reschedule ; ordrng 1 W10317261 (tray-drip) and 1 W10855773 (cntrl-elec)
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Liberty Hill, TX 78642
Cliff
Job Details:
11/04/2021
"Arrived on site to replace previously ordered parts for dryer. Replaced bearing slides, harness, and lint screen. Found thermistor in range and not needed. Thermistor on unit is @130k ohms and new one @ 129k ohms. Did note noise is still present due to a misshapen drum. Drum will need to be replaced to complete repairs and office to have autho provided and set return appointment. ; ordrng 1 WE21X23869 (Drum), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Austin, TX 78728
Taylor M
Job Details:
11/04/2021
"Arrived on site to replace previously diagnosed console with intermittent button functionality. I gained access and removed the console and replaced it, I ran the unit in a quick cycle and verified that the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Austin, TX 78749
Kevin
Job Details:
11/04/2021
"Arrived on site and replaced previously diagnosed parts. Installed new motor, housing, blower wheel, blankets, seal, and sound pads. Tested unit with customer and unit tested good. Dryer is now working and sounding as designed."
We serviced a
JENN-AIR OVEN
Model JJW2730DS03
Near Austin, TX 78746
Leonardo
Job Details:
11/04/2021
Arrived on site for oven F2E1 stuck keypad code. Tested unit and found F2E1 stuck keypad code. Console needs to be replaced.Office to reschedule.; ordrng 1 W11236888 (Console)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near McDade, TX 78650
Matthew
Job Details:
11/04/2021
Arrived onsite for dryer door not closing properly. Upon inspection found failed latch. Replaced latch and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/04/2021
"Arrived on site for 1639745300, ice maker not working ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY. Placed ice maker in harvest using jumper and it wouldnt turn motor. Found bail arm in up position and was stuck not allowing bail arm to be pushed downward into on position. Ran diagnostics and ice maker wouldnt harvest. Removed ice maker and removed ice in mold then tried harvesting again. Motor in Ice maker has failed. Ordering new ice maker to return and complete the repair. Returning with all parts. ; ordrng 1 WPW10300022 (Ice maker assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL01
Near Leander, TX 78641
Kayman
Job Details:
11/04/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection I found when pulling the filter the unit will dispense but if you let it rest it will stop working shortly after indicating a incoming pressure issue. I will need to order the pressure reduction valve and water line to complete the repair; ordrng 1 W10786952 (Valve pressure reduce) and 1 8212547RP (Water line) and 1 W11312191 (Inlet valve) and 1 W11535162 (Dual valve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near West Lake Hills, TX 78746
Leonardo
Job Details:
11/04/2021
Arrived on site for water leaking. Tested unit for leaking water and found water leaking from sump gasket. Sump and motor needs to be replaced. Noticed The new sump and motor was damaged when opened from the box. Reordering the sump and motor.Office to reschedule ; ordrng 1 WPW10591570 (Sump and motor)
We serviced a
JENN-AIR OVEN
Model JJW9527AAW
Near Leander, TX 78641
Kayman
Job Details:
11/04/2021
Arrived onsite for wall oven losing power or not heating. Upon inspection I confirmed the complaint. I cycled power and attempted to put the unit in diagnostics but I could not get a response from the control panel. I tried 2 more times but could not get it to respond. I found the clock numbers very dim indicating a failure within the switch membrane on the unit likely causing the intermittent power failures with the heat cycle.
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Bastrop, TX 78602
Matthew
Job Details:
11/04/2021
Arrived onsite for dryer giving error code F01 control failed. Confirmed error code and replaced control. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/04/2021
"Arrived on site for WONT DRY COME AND FIX THANK YOU. Ran diagnostics and no error codes came on. Ran through diagnostics cycle and dishwasher is filling, wash arms spin, diverter turns, drain pump drained and heating element heats. Found customer is not using rinse aid. Went over the users manual with the customer new showed him rinse aid is essential for proper drying. Also explained how plastics most times will always need to be hand dried and any dish ware with concave bottoms may hold water once dishwasher completes. Customer plans on buying rinse aid to test dishwasher as soon as he can. Found bits of food in the bottom bulkhead around filter trap and recommended keeping any food out of the dishwasher to prevent clogging the drain pump, sump and motor, and drain tube. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, TX 78676
Jacob
Job Details:
11/04/2021
"Arrived onsite for unit making noise when the compressor is running and the ice maker arm not going down when shut off. Let customer know that the ice maker arm doesn?t move when shut off, and that the new ice maker has a shut off switch to turn the ice maker off but the arm will not move when turn off. Looked at the unit for making excessive noise. Upon further inspection, found the coils at the bottom of the unit were chattering off chassis of the unit. Put pads in between and unit quited down. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Jarrell, TX 76537
Jonathan S
Job Details:
11/04/2021
"Arrived on site to install previous diagnosed. Removed failed element and installed new. Found element had minor rust on element and most like would not cause circuit breaker to trip. Removed failed control and installed new. Performed diagnostics mode and monitored test cycle and observed for possible water leaks. Measured amp draw to element and found 7.5 amps. Found circuit breaker did not trip in test mode. Informed customer if unit continues to trip circuit breaker to contact electrician to breaker replaced. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model JMC2427DS01
Near Spicewood, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of F1E6 error code, found failed humidity sensor, ordering sensor and bringing mag tube and AM control. Called techline SR# 7732160230; ordrng 1 W10460457 (Sensor) and 1 461967847321 (Magnetron) and 1 W10711277 (Appliance manager) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
David S
Job Details:
11/04/2021
"Arrived on site to install previous diagnose part. I removed the old sump and motor, and installed a new one. I reassembled the unit and tested it. The unit is working as designed no more leaks.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Robert
Job Details:
11/04/2021
"Arrived on call for complaint of not heating. Checked voltage good, Element good, high limit good found fixed thermostat open. Replaced thermostat and test."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/04/2021
Arrived on site for Washer not draining. Placed in diagnostics and F9E1. Found bottom of washer full of water. Activated diagnostics components and ran drain pump. Drain pump did not come on. Gained access to drain pump and found harness connector wasnt plugged into drain pump. Reconnected drain pump and washer began draining immediately. Ran through auto diagnostics and washer completed all cycles as designed. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJW00
Near Spicewood, TX 78669
Brandon
Job Details:
11/04/2021
"Arrived on site for customer complaint of freezer frosting up, found failed gasket, I replaced gasket, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hutto, TX 78634
Tommy
Job Details:
11/04/2021
Arrived onsite for washer not washing and making clicking sound. Upon arrival found shift actuator slipped from position installed. Tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pflugerville, TX 78660
Wesley
Job Details:
11/04/2021
Arrived onsite and replaced the main control and unit began to work as designed. Advised customer on repair. All checks good.
We serviced a
GE RANGE
Model JGBC20BEA1
Near Austin, TX 78749
Leonardo
Job Details:
11/04/2021
Arrived on site to replace oven burner and oven ignitor.; ordrng 1 WB16K10043 (Bake burner) and 1 WB13K21 (Glow igniter)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78626
Jimmy J.
Job Details:
11/04/2021
"Arrived on site for I started a load and it just turned off. It did not trip the circuit breaker, I tried to Please wear a mask covering your mouth and nose the entire time you're in our home. No power and wouldnt respond to pressing cycle selections. Removed junction box cover me wires werent secured. Killed power and secured wires into junction box properly. Powered back up and dishwasher turned on. Placed in diagnostics and no error codes came on. No leaks detected. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, TX 78623
Andrew
Job Details:
11/04/2021
"Arrived on site to test unit for no ice production, tested unit found ice maker fill tube frozen, removed ice, ran diagnostics with tech line, found unit functioning as designed at this time, was advised by tech line to replace Triton UI to ensure heater nagging properly and valve for water weeping. Office to reschedule. -SR#7732158912; ordrng 1 W11533213 (Triton UI) and 1 W11312191 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Noah D
Job Details:
11/04/2021
"Arrived on site to inspect unit for not dispensing water due to a switch issues, checked the door and found the left door bent causing issues, attached cardboard shim and ordering door, office to reschedule ; ordrng 1 W11435353 (DOOR)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Austin, TX 78731
David Z
Job Details:
11/04/2021
Arrived on site to install new lower hinge and spacer to resolve broken and drooping door. Found the pin on the lower hinge was broken off. Installed hinge and spacer and tightened hinges. Tested and verified door is opening and closing as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bertram, TX 78605
Cliff
Job Details:
11/04/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found start device for compressor failed and replaced with new one from personal stock. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Georgetown, TX 78626
Jonathan S
Job Details:
11/04/2021
"Arrived n site for range with possible gas leak. Customer stated that there was a box in the broil compartment and she was not aware of and unit has been working since box was removed. Tested all operations and monitored with gas leak detector. All tested good, no detection of gas leak.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Manor, TX 78653
Wesley
Job Details:
11/04/2021
Arrived onsite and found missing front door glass and trim. Ordering trim and screws to secure glass and returning with glass to repair. Office to reschedule. ; ordrng 1 W10761018 (Trim) and 1 W10761014 (Trim) and 3 WP355214 (Screws)s and 1 WP8523177 (Lower trim)
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78731
David Z
Job Details:
11/04/2021
"Arrived on site to diagnose washer that was not finishing cycles and making a quiet hissing sound. On arrival customer said the noise was present. I checked the noise and it sounded like a fan. Checked the vent and could feel air flowing out. Checked panel and found the fresh hold option was enabled, which causes the fan to stay on and the unit tumble for up to 24 hours. This is the fresh hold feature working. Advised how to disable it. Unit is working as designed. Call complete."