Near Dripping Springs, TX 78620
Richard
Job Details: 02/10/2021
WASHER MAYTAG MVWX655DW2 Arrived onsite for the washer not spinning properly. During testing found that the spin basket was not leveled. It was leaning to far to the right side of the washer. Leveled the spin basket to the center and ran a load. Washer agitated good. Water level was good. During the spin cycle the spin basket looked good and it was spinning to manufacture specs. All functions tested good complete
Near Round Rock, TX 78681
Jimmy J.
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for dryer will stop mid load with error 'F6E3', after unplugging for 30 minutes, can replug and restart the load for bit, until the error happens again. Placed in diagnostics and F6E3, F4E3, F6E2 came up. Found control was faulty and installed a new control. Ran temps with thermocouple at the back of the dryer with vent hose detached and was venting as designed. Ran temps with thermocouple and vent hose attached and temp stayed at 142. Advised customer to clean vents for proper air flow. Went outside to inspect outside rooftop vent and it was clogged with lint and completely covering the mesh wire. Job completed."
Near Austin, TX 78737
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT920SADE2 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on.
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site, homeowner has been sent range console directly, replaced it and range is now correct, job complete"
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite for dishwasher not dissolving the soap pods used and not washing well. Upon inspection I found stored errors for no heat and float switch error. I ran a diagnostics cycle and found the sump would try to push water through the spray arms but sounded weak and the water was not being pushed or sprayed. The unit will need a sump and motor for repair. Ordering Sump (WPW10671942) office to R/S due to part avail; ordrng 1 WPW10671942 (Sump)
Near Austin, TX 78748
Leonardo
Job Details: 02/10/2021
OVEN WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for unit not getting to temp. Test unit and found bad igniter. Replaced igniter test unit and unit test good job complete.
Near Waco, TX 76710
Jonathan M
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Place unit and service diagnostics and ran through an icemaker harvest test. Icemaker harvest test ran as designed. Placed unit and a icemaker fill test and found the valve buzzing but water not running to the icemaker. Pulled off icemaker cover and attempted to check for any ice blockage in the fill tube. Was able to chisel out some ice and tested unit again. Unit began to fill as designed. Unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator when calling for ice the water dispenses. Upon further inspection, the customer demonstrated getting ice from the dispenser and the water would dispense. Then when calling for ice the ice would dispense. I inspected the UI harness and all connections were good and in their correct place. I removed and replaced the UI and retested. Unit continues to fail. I inspected the harness at the bottom left hinge and it was good. I tested voltage to the water dispenser at the hv control and it failed. I removed and replaced the hv control and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Martindale, TX 78655
Kevin
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL KDRS483VSS04 Arrived on site and replaced touch panel and user interface diagnosed on previous visit after replacement Job complete
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to inspect microwave venthood light issues. Upon further inspection, I found the light base had broken off inside the socket. I removed the socket and removed the old base and using a tester bulb, I tested the unit and it is operating as designed. Job completed."
Near Marble Falls, TX 78654
Cliff
Job Details: 02/10/2021
MICROWAVE FRIGIDAIRE FPMO209RFB Arrived on site to diagnose a microwave that is not heating properly. Tested unit and found failed magnetron. Replaced magnetron and tested unit. Found all is functioning properly at this time.
Near Seguin, TX 78155
Andrew
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW5005KW0 "Arrived on site to test unit for not washing, wet clothes, and stopping mod cycles. Found actuator was not connected to splutch preventing unit from switching into spin or agitate. Connected actuator to splutch, tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the overlay off. Replaced both control and overlay, all functions returned. Complete"
Near Austin, TX 78737
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site for cooling complaint.
Near Austin, TX 78737
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF540PADM1 Arrived on site to test unit for no power. Test unit and found unit not getting 120v. Plugged unit in to different outlet and unit test good. Advised customer to get and electrician to check outlet or switch job complete.
Near Briarcliff, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of unit not cleaning well, found F7E1 error code in diagnostic mode. Found diverter motor not finding home position and wash motor not running. ; ordrng 1 Cnote (Office to reschedule) and 1 WPW10671941 (Sump assembly)"
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of loud noise, I removed convection baffle, straightened out fan blade, unit tested good at time of service. Customer is hearing vibration when the metal cavity heats up."
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
REFRIGERATOR GE PFE29PSDASS Arrived onsite for refrigerator with ice clumping up in the bin. Upon inspection I found the ice chute door was just hanging in the ice chute and not sealing at all. I inspected the ice door motor and found the red wire broken at the motor. The unit will need a new ice door motor for repair. Ordering duct motor (WR60X10344) and duct door (WR17X13241) spring (WR01X11017). Requesting AUTHO for repair. ; ordrng 1 WR60X10344 (Motor) and 1 WR17X13241 (Ice door) and 1 WR01X11017 (Spring)
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/10/2021
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to diagnose an oven that is shutting off during cooking. Found loose connection between controls and UI. Reseated connection and tested unit. Found all is working properly at this time.
Near Austin, TX 78749
Kevin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived on site and found water filter is difficult to remove and water pressure through dispenser is very strong. Previous diagnosis and discussion with techline was correct the refrigerator needs a pressure regulator.; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line)
Near Austin, TX 78725
Matthew
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite to replace previously diagnosed parts. Replaced pump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78727
David Z
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site to diagnose refrigerator leaking water. On arrival water was shut off. Turned on water supply. Found water running from filter housing. Checked filter and found it wasnt seated properly. Tightened filter. Unit still running water. Replaced filter housing. Retested and leak was gone. All is working as designed. Call complete.
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for a dishwasher not working. I put unit into diagnostics mode and found stored error code F4E3 for motor not running. Found voltage to motor but found it would not activate at all. Replaced sump and motor and put unit into diagnostics again. Motor came on and worked and found proper amp draw. Unit now working as designed. No leaks observed at time of service. Call complete.
Near Manor, TX 78653
Andy
Job Details: 02/10/2021
RANGE WHIRLPOOL WFG550S0HZ2 Arrived on site for range broken glass on oven door. Arrived on site and found no damage to door. Asked customer about issues and there is no known issues with door at this time. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site to follow up on leaking refrigerator. Found the drain was frozen over again. Removed and replaced drain, and sealed in with permagum and silicon.
Near Austin, TX 78717
Justin
Job Details: 02/10/2021
OVEN WHIRLPOOL KODE300ESS03 Arrived on site for wall oven not reaching proper temp. Customer stated they had a home inspection and they most likely used an improper thermometer to read temps. I took temps and found average temp in lower oven to be at 330°F and I calibrated it 20°F up. I found the upper oven average temp to be at 350°F. I found unit was working as designed and had no mechanical failures. I showed customer how to calibrate unit and went over how to properly test temps via user care guide.
Near Bee Cave, TX 78738
Brandon
Job Details: 02/10/2021
DRYER MAYTAG MEDB835DCS4 "Arrived on site for customer complaint of long dry times and check vent light coming on, found vent was clogged, instructed customer to have vent cleaned
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for Refrig both drawers do not fit and when she pulls it out it comes off the track. and she does not fill like the Humidity is working as should both have a lot in them. Found drawer was not staying on the rails and sitting evenly on the shelf. Also found the drawer stop was not engaging and sliding past the drawer causing it to come off the rail. Customer complained about items freezing in fridge. Temps set to Fahrenheit instead of Celsius. Found temps were not set to recommended. Adjusted freezer and fridge to recommended settings. Found two of the shelves had dents/damage. Ordered 3 shelves, 2 sliders, and 2 channel runners. Returning with drawer front to complete repair. ; ordrng 1 W11243759 (Glass shelf) and 1 W11213107 (Glass shelf) and 1 W11241612 (Shelf-Cant) and 1 W11257202 (Snack pan) and 1 WPW10346891 (Slider) and 1 WPW10346890 (Slider) and 2 W11226546 (Channel runner)s"
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
OVEN JENN-AIR JMC2427DS01 "Arrived on site for customer complaint of UI panel being blank but light inside being on, I disconnected the UI panel harness and reconnected, unit tested good.
Near Manor, TX 78653
Andy
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range dent in panel. Inspected unit and found panel control panel dented. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WML55011HS2 Arrived onsite for unit not heating. Tested unit. Unit was not heating. Ordered parts. Office to reschedule.; ordrng 1 W11125676 (thrmst-fix) and 1 W11129648 (cntrl-elec) and 1 W11213318 (capactr-mg) and 1 W11402082 (MAGNETRON )
Near Canyon Lake, TX 78132
Noah D
Job Details: 02/10/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for not turning on light when pressing button on console, upon inspection found the relay for the light worked but did not when pressed on console, reset unit and all functions returned. Complete"
Near Austin, TX 78737
Robert
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of rack and drain issues. Found adjuster kit needed for upper rack and drain pump for drain. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not heating. Test unit and found unit heating correctly advised customer to keep jet dry full to help unit dry job complete.
Near Austin, TX 78727
David Z
Job Details: 02/10/2021
REFRIGERATOR GE GFSS6KEXASS "Arrived on site to diagnose refrigerator not cooling in RC and leaking water. On arrival found the RC at almost room temp. I checked the temp display and it said 88 on refrigerator, and 88 blinking to 84 and back over and over. I got no response from any of the buttons. Tested temps and found the freezer at -11. Diffuser did not open at all in RC while checking on it. Freezer temp is way too low and freezing the RC drain tube, but cant change temps due to failed control board. Still waiting on control board, but also bringing back defrost heater and bimetal, diffuser and RC evap fan. ; ordrng 1 WR09X10173 (Damper assy) and 1 WR60X10273 (Evap cover assy)"
Near Georgetown, TX 78628
Cliff
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8500DC0 Arrived on site to diagnose a washer that is leaking. Found water valve assembly leaking during fill. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed part. Removed control and installed new control. Tested voltage to ensure heater was receiving the correct voltage. Getting 120 at connectors. Opened freezer door and could hear water sizzling on heater. Job completed.
Near Austin, TX 78738
Brandon
Job Details: 02/10/2021
RANGE JENN-AIR JGCP436HL00 "Arrived on site for customer complaint of flames not being correct, found regulator issues, replaced regulator, unit tested good."
Near Manor, TX 78653
Andy
Job Details: 02/10/2021
RANGE ESTATE TGP305TQ1 Arrived on site for range oven not heating. Tested and inspected unit and found failed igniter.Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
RANGE FRIGIDAIRE MEF303PGWC "Arrived onsite for unit heating in oven. Tested unit. No heat was coming out. Upon further inspection, found that the heating element in the bottom of the oven was not giving continuity. Ordered part. Office to reschedule.; ordrng 1 316075103 (element,bake)"
Near Austin, TX 78746
Leonardo
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDS30FXPA4 Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting enough water. Replaced fill valve test unit and unit getting good water level but motor making loud noise. Found motor damaged ordering new sump and motor. Office to reschedule. ; ordrng 1 Wpw10780877 (Sump and motor)
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WOC54EC7HW03 "Arrived on site to inspect wall oven/microwave combo light out. Upon further inspection, I found the inner microwave light burnt out. Pulled unit from wall and removed and replaced the light and tested. Unit is operating as designed. Job completed."
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/10/2021
WASHER WHIRLPOOL MHW8200FW0 "Arrived on site and found no saved error codes,ran washer in a diagnostic cycle and all functions are operating properly. Customer experienced load not spinning out while washing a single large bathmat. Explained that this would definitely cause an unbalanced load, explained that small loads in general are never a good idea as they are the most likely to go off balance.
Near Austin, TX 78730
Wesley
Job Details: 02/10/2021
DISHWASHER JENN-AIR JDB3200AWS4 Arrived on site and cleared drain line with house pressure to repair no drain condition. All else checks good.
Near Driftwood, TX 78619
Richard
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW6120HW0 Arrived onsite for the washer making a screeching noise. During testing found that the belt is causing the noise. Will need to replace cam assembly and belt. Parts already on order. Office to schedule ; O-emld tckt
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite for dishwasher not draining. Upon inspection I found that while in diagnostics the unit went through every cycle and every function passed. I found excessive soap suds in the unit. I found one of the kick plate retainers was missing. I tried to re create a drain failure by filling both sinks and draining the sinks and dishwasher at the Same time but the unit drain as designed. The unit is operating as designed at this time and no leaks were detected during time of service. I am ordering the retainer to be sent directly to the customer. Job complete, ordering WPW10503548D2C; ordrng 2 WPW10503548D2C (Retainer)s"
Near Round Rock, TX 78681
Kayman
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDFM404KPS0 Arrived onsite for dishwasher not operating. Upon inspection I found the unit in flood mode as soon as I powered on and it was flashing flood switch error. I removed the flood tray and found it full of water. I found the units front leveling feet all the way up and the unit leaning favoring the front. I lowered the feet to better level the unit. I ran a diagnostics cycle and found excessive soap suds in the unit. The customer is using pods and rinse aid. I explained that the pods can be too much soap and they might not dissolve all the way and start stacking up causing the soap suds to hit the over flow. I had to fill then run the motor and drain about 6 times to get all of the suds out of the unit. After the suds were gone the unit is working as designed and no leaks were detected during time of service. Job compete.
Near Cedar Park, TX 78613
Justin
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for dryer with a burning smell. Customer stated they had someone come out yesterday and clean their vents. They stated they found severe lint build up in vents and cleaned it out. They also stated they had long dry times. I advised them it was due to low or no air flow from the clogged vents. I put unit into diagnostics mode and found stored error codes F4E3 for restricted airflow, F2E1 for stuck key. I cleared the error codes. I tested the unit and found a small burn smell coming from it. I gained access to under tub and found sever lint build up and burnt lint causing smell. I cleaned the lint as well as I could and advised the customer there was a small layer that was almost crusted on. I attempted wiping it with paper towels and got some off. I advised customer they may still smell a slight burn smell for quite a while. I also found a hall of wet lint in vent tube and cleared it out. I advised customers of safety issue when the unit is cl
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the unit lights turned off and the unit turned off. I noticed the numbers on the UI were faded/missing. I tested temps in the FC=8 degrees and RC=40 degrees. Tested temps in the ice maker housing and it showed to be 9 degrees. I placed the unit in diagnostics and tested the ice maker and it passed. I tested the fill tube and found it failed. I found the fill tube frozen. Tested the fill tube heater and found it open. ; ordrng 1 W11092503 (UI) and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site to install door to resolve damaged door. Took picture of existing damage. Replaced with new RC door and retested. Swapped over all needed hardware. All is now working as designed. Call complete.
Near Austin, TX 78731
David Z
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to replace damaged microwave door. On arrival inspected door and could not find any damage done to door, door was fine.
Near Niederwald, TX 78640
Richard
Job Details: 02/10/2021
OVEN WHIRLPOOL WFG525S0JS0 Arrived onsite for the range not baking. Replaced main electrode harness and oven tested good and heating. Complete
Near Austin, TX 78731
Wesley
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and replaced damaged freezer door. All checks good. Advised customer on repair.
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER GE GDT720SSF4SS "Arrived on site for customer complaint of unit not heating, found open temp sensor on flood switch. Ordering flood switch. ; ordrng 1 WD21X10519 (Flood switch)"
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for unit not making ice. Put unit in diagnostics. Tested ice maker tests. Found that motor is working. Upon further testing, found that the unit had an E3 heater time-out. Ordered parts. Office to reschedule. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087201 (heater)"
Near Austin, TX 78725
Matthew
Job Details: 02/10/2021
RANGE AMANA AGR5330BAS3 Arrived onsite for uneven burner flames. Customer complained on food burning even on a low setting. Adjusted all burners and showed customer. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Arrived on site for mullion not closing or opening when door is opened . Found refrigerator not level . Used shim on right rear corner . Doors leveled out ,mullion is now functioning properly . No water leaks detected at time of service. Job complete."
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived I site for dishwasher with dispenser door issue. Upon inspection I found the dispenser door spring missing and the door would not open when called for. The customer agreed so I replaced the dispenser and tested the unit. The dispenser now opens when called for and the unit is working as designed with no leaks detected during time of service. Job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 02/10/2021
DISHWASHER GE GSD4200J00BB "Arrived on site to replace timer, after replacing, unit tested good."
Near Austin, TX 78717
Justin
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site for refrigerator control not working. Upon further inspection I found UI not responding when changing temps. I was able to put unit into diagnostics mode and found random components turning on instead of shutting off like they should in diagnostics. I found in service test two the compressor and condenser fan would not turn on. I tested voltage at start device and found none. I tested voltage at control and found 120VC. I found a bad control and installed a new control and unit kicked on right away. I put unit into diagnostics mode and found compressor working properly in test two. I programmed unit to code 12 via tech sheet instructions. The UI is now responding. After a few minutes compressor also kicked on. Unit is now working as designed. I advised customer it may take 48+ hours for unit to get to temp.
Near Austin, TX 78754
David Z
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site to install previously diagnosed junction block to resolve no power to unit. Replaced junction block and installed customer supplied power cable. Retested all burners and elements. All tested good, cables are good. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site and inspected washer and found harness to cold water valve is not attached, after resetting washer is operating properly. Discussed correct detergent usage, load and go feature, and spin settings. No further repair is needed at this time, no water leaks detected at time of service, job complete"
Near Hutto, TX 78634
Andy
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave underneath light stay on. Tested and inspected unit and found failed control. Part is on order but has not arrived yet. Office to schedule return trip.; O-emld tckt
Near Kyle, TX 78640
Richard
Job Details: 02/10/2021
MICROWAVE GE JVM6175DF1BB "Arrived onsite for the microwave not working. During testing found that the fuse was no good. Used resettable fuse and found that the microwave is not heating. Replaced magnetron, control, filter board. During testing found that the microwave made a loud noise and blew the resettable fuse. . Determined that the transformer is the cause of the issue. Ordering parts and office to schedule ; ordrng 1 WB20X10043 (Transformer) and 1 WB27X11080 (Control) and 1 WB27X10597 (Diode)"
Near Austin, TX 78733
Wesley
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite and found unit leaking from the diverter valve. QReturning with sump and motor to repair. ;
Near Taylor, TX 76574
Andy
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed UI and HV control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
REFRIGERATOR GE GFE26JSMAFSS "Arrived on site for When dispensing water, water comes out of the back of the dispenser as well, casuing spillage. In addition, the water dispenser will randomly dispense water on it's own, usually in 5 second bursts, randomly. DISPENSER-LEAKING WATERFound water dripping from the ice dispenser when the ice pad was pressed. Removed ice bucket and found a block of ice stuck in the mold. Removed block from mold. Ran harvest and water was being called to the mold and also being called to the dispenser. Ordering harness that feeds voltage to the valves. Currently the harness is feeding voltage to both valves instead of one independent valve as its designed to do. ; ordrng 1 WR23X30131 (Lower harness)"
Near Austin, TX 78733
Wesley
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDTE204KPS0 Arrived onsite for unit acting erratically and not always draining. Found f9e1 error only. Cleared error and Tested in diagnostics and found all operating as designed.
Near Leander, TX 78641
Lou
Job Details: 02/10/2021
OVEN WHIRLPOOL WOS92EC0AS02 "Arrived on site to inspect wall oven with no power. Upon further inspection, I found the display blank. Cycled power to the unit and pulled out and tested the fuse. Found the fuse bad. Removed and replaced the fuse and cycled power to the unit and tested. I found the cooling fan not operating. Tested voltage to the blower and it showed 125V, but the blower was not turning. I removed and replaced the defective blower and retested. Unit is operating as designed. Job completed."
Near Bertram, TX 78605
Cliff
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site to diagnose a microwave with a fan not working. all is working properly at this time.
Near Killeen, TX 76549
Al
Job Details: 02/10/2021
REFRIGERATOR GE GSH25JGDCBB Arrived on site and inspected unit not producing ice.Found the customers replace filter light was on. Customer advised the filter hasnt been changed in a year.I reset the ice maker and ice maker began cycling and filling.Ice was harvesting when I left.SEE NOTES FOR FURTHER INFORMATION
Near Buda, TX 78610
Robert
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL DU910PFGB0 "Arrived on job for complaints of dispenser door not opening properly and not draining. Found spring sprung, reset spring and test. Found valve not closing properly and water entering refilling tub. Will need valve.; ordrng 1 W10844024 (valve-inlt)"
Near Austin, TX 78729
Scott
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cool in bothe sections . Fresh at room temp . Freezer about 40. Little frost on evap. Took gauge pressures -20, 80 . No dye found . Will need sealed system . Ordering compressor ,evap, service port,UI drier . Weigh 3 hrs ; ordrng 1 2188822 (EVAP) and 1 3HRSWEIGHT and 1 SERVICEPORT and 1 UVDRIER and 1 W11322225 (COMPRESSOR )"
Near Austin, TX 78738
Robert
Job Details: 02/10/2021
OVEN KITCHENAID KEMS308SSS04 Arrived on job for complaints of error code. Found the touch screen and harness not communicating. ordrng 1 W11209404 (harns-wire)
Near Bastrop, TX 78602
Andy
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for refrigerator making noise. Another company instructed that fan is hitting ice due to defrost issues. Tested and inspected unit and found no ice buildup in RC. Found some ice buildup on FC evaporator cover but not much. Customer stated that unit has not made that sound after that. Tested and inspected unit and found FC door has gap in left side that is allowing warm air in creating frost buildup creating issues. Corrected FC door closing issues and gasket. All operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
OVEN WHIRLPOOL AER6303MFS2 Arrived onsite for unit not bake not heating up. Upon inspection. Found that the red wire to the terminal block the burned up. Ordered part. Office to reschedule ; ordrng 1 W11458879 (WIRE HARNESS )
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
REFRIGERATOR MAYTAG MFX2571XEW2 Arrived on site for no ice . Found valves sticking and ice maker failing . Ordering valves and will replaced icemaker on return . AUTHO needed . ; ordrng 1 67006322 (VALVE ) and 1 AUTHO
Near Austin, TX 78745
Kevin
Job Details: 02/10/2021
RANGE WHIRLPOOL WFG525S0JS1 "Arrived on site and replaced control board diagnosed on previous visit, after replacement ensured bake cycle is operating properly, job complete"
Near Lakeway, TX 78738
Brandon
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site to replace link kit and spring, I replaced link kit and 1 spring for the right side, unit tested good."
Near Austin, TX 78756
Matthew
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE320M0JS0 Upon inspection found glass cooktop completely broken. Cooktop had been set aside with control panel. Unit will need a new cooktop W11178791. Office to reschedule.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/10/2021
DRYER MAYTAG MED5100DW Arrived on site for turns off in the middle of cyle and wont turn back on. Placed in diagnostics and F4E4 and F4E3 came up. Tested voltage at the wall and got 240. Tested voltage at the control and found it sending voltage from the motor to relay but motor wasnt running. Found thermal fuse open. Installed WP3392519 fuse from truck stock. Tested dryer and found it working as designed. Unit is venting. Explained to customer that the flap on outside of house couldve gotten stuck. Max temp is at 158 and working as designed. Job completed.
Near Lakeway, TX 78734
Brandon
Job Details: 02/10/2021
COOKTOP KITCHENAID KCED600GSS01 "Arrived on site to replace cooktop and bezels, after replacing, unit tested good."
Near Elgin, TX 78621
Andy
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE535S0JS0 Arrived on site for range oven not heating. Tested and inspected unit and found main harness failed at terminal block. Ordering needed parts. Office to schedule return trip. Customer needs ASAP appointment. Left unit unplugged and advised customer to leave unplugged and not to use due to safety.; ordrng 1 W11458883 (Harness) and 1 PT500 (Cord) and 1 Seenote (Office to schedule)
Near Georgetown, TX 78633
Lou
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KSRB25QFBL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser door not sealing and leaking air into the ice bin causing the ice to melt, I removed and replaced the ice door and tested. Unit is operating as designed.
Near Leander, TX 78641
Justin
Job Details: 02/10/2021
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Arrived on site for a door needing to be leveled and that would open the freezer when the RC door was slammed. I advised the customer the suction and airflow from closing the RC door to hard will often open the FC doo.r. I walked them through how to avoid this. I also gained access to cam on RC door and shimmed put. Once I did that the door rubbed against the hinge.
Near Austin, TX 78737
Robert
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Cliff
Job Details: 02/10/2021
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site to exchange microwave for homeowner. Removed old unit and installed new microwave. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78735
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Ran diagnostics diagnosed loud noise from motor in diffuser,replaced defective diffuser assembly"
Near Pflugerville, TX 78660
Scott
Job Details: 02/10/2021
WASHER AMANA NTW4516FW3 "Arrived on site ,for broken valve . Found hot water connection on valve broken off . Replaced valve . Unable to test due to unit in maintenance garage . Job complete ."
Near San Marcos, TX 78666
Jacob
Job Details: 02/10/2021
DRYER MAYTAG MED6230HW0 "Arrived onsite for unit not completely drying clothes. Asked customer on load size when using regular or normal settings. Said she wasn’t sure on load size being put in. Gave customer instruct on if loads are not big enough to hit the sensor bar, it could make the unit stop early to drying clothes all the way, told her the size of load should make a difference when the clothes hit the sensor bar to keep the unit drying. No issues at this time. Job complete"
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher that has water entering but not washing. Upon inspection I found a stored error code for motor failure. I found that while in diagnostics on wash cycle the motor would just click and hum instead of washing. The unit will need a sump and motor replacement for repair. Sump and motor (W11085683)
Near Austin, TX 78723
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice. Ran diagnostics found E5 error code still present power cycled unit ran test 57 passed,ran fill test passed no errors on icemaker if problem continues will need high voltage control"
Near Austin, TX 78746
Luis
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for no ice and water. Tested dispenser found ui and led flicking ice dispenser door not fully opening or closing losing power diagnosed unit will need the updated control kit,informed customer part is on back order and we will contact customer once part is received. ordrng 1 W10789107 (Control kit)"
Near Austin, TX 78737
Luis
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for not dispensing ice. Tested dispenser diagnosed icemaker housing not fully engaging light switch,installed a spacer to housing tested ice dispenser unit working as designed. used 1 WPW10221048 (Spacer) from stock"
Near Killeen, TX 76549
Tyler
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for washer needing previously diagnosed clutch and harnesses as well as slider assembly. Upon installing the needed parts I was able to reassemble and factory reset the machine unit worked well on the first diagnostics test and reset but I then ran a manual diagnostics test on both agitation and spin and found during agitation that a new error F7e9 (rotor locking up) occurred. I inspected all harness connections between ACU and motor but found nothing loose or broken. I also verified the main ACU was sending 120v down to motor during both selection cycles. New harness has no breaks in it. I attempted to try and remove the inner tub but couldn’t get the wash plate off after removing 7/16 screw. Customer stated at this time they had been noticing a “chemical” smell in their cloths in recent weeks. I rechecked once again under the unit and found a small amount of oil starting to release from gear case. Unit will need a full rebuild due to curren
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL KDTE204KPS0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found upper tub damaged and leak through pump diverter. Pump and tub will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11460946 (Pump) and 1 W11409866 (Tub)
Near Leander, TX 78641
Kayman
Job Details: 02/10/2021
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite to install previously diagnosed parts. I installed the upper oven bake ignitor and tested the unit. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
Near Harker Heights, TX 76548
Tyler
Job Details: 02/10/2021
RANGE WHIRLPOOL JGBS80DEM1BB "Arrived on site for range not functioning properly in oven section as well as the top front right burner. Upon arrival I found that over all conditions of unit was not well. The main control ui panel is showing obvious signs of melting and heat damage and exposing the main control to a lot more heat then it can handle. Also found the rest of unit had signs of neglect with grease build up, soot, and corrosion in a lot of areas. Also found the igniter in the oven was receiving a full 120 v but was broken not allowing the oven to turn on and heat. Due to wear and tear on range the unit is still repairable but further issue may arise later in the further due do current state. Most of the sparkers on top were to caked in dried grease and char and the reason for the front right burner wasn’t lighting because of a broken sparker as well as a lot of soot build up around office itself. Office to reschedule once availability of parts is known and once ahs is made aw
Near Austin, TX 78759
Scott
Job Details: 02/10/2021
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site for cook top continuously sparking when left front burner is used . Reset switch on valve stem . All checked normal . No gas leaks detected at time of service. Job complete .
Near Austin, TX 78737
Brandon
Job Details: 02/10/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of unit not starting a cycle and flashing lights, found leak sensor was activated by what looked like coffee. I cleaned out tray that leak sensor sits in and ran cycle, unit tested good with no leaks. Customer did state that a whole pot of coffee leaked down the front of the dishwasher."