Service History 503 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Seguin, TX 78155

Andrey

Job Details: 06/22/2022

"Arrived on site to test unit for no power, tested unit found shorted control, replaced control, all functions returned,refrigerator started cooling, unit is now running as designed, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Seguin, TX 78155

Andrey

Job Details: 06/22/2022

"Arrived on site to test unit for drum not spinning, tested unit found damaged idler pulley and broken belt, replaced parts tes unit unit now running as designed, job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2572VEB01

Near Killeen, TX 76542

Tyler

Job Details: 06/22/2022

"Arrived on site for refrigerator intermittently cooling. Upon arrival confirmed issue. Found full bucket of ice but cubes were shrinking and melting together. Amp draw to compressor was 1.4 amps and stable. All fans and compressor functioning within specs. Watched evap coil and found proper frosting. Found thermostat registering inaccurate temps and going into defrost to early, replaced adc and stat. Informed customer to give unit 24 hrs to stabilize temps and refill bucket with ice. Call complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA 01 OR

Near Killeen, TX 76549

Tyler

Job Details: 06/22/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint. Only function working on unit when I arrived were the lights. Diagnostics led wasnt lite up. Found power failure in main control. Check all loads and found no failures in thermostats, fans, compressor, etc. replaced main control then restored power and found full functionality had been restored to unit as well as all cooling components functioning well. Informed customer to give unit 24hrs to stabilize temps as well as an additional 48hrs to produce ice properly. Call complete"

We serviced a

KENMORE REFRIGERATOR

Model 795.7203411

Near Killeen, TX 76543

Tyler

Job Details: 06/22/2022

"Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found bucket empty. Found thermistor ohming within manufacturing spec within ranges when removed from unit and tested at room temps on site. Found no failures in harvest/fill tests. Temps in both compartments on arrival were 32/55 (FC/RC). Found unit had no frost build up on fc coil. Found drier at room temp and amp draw to compressor at 0.2. All fans running. TCA38151706, 5421JJ1003S, WPW10143759, W10913906.

We serviced a

FRIGIDAIRE WASHER

Model FFTW1001PW

Near Austin, TX 78737

Justin

Job Details: 06/22/2022

Arrived on site for a washing machine not getting water. Upon arrival the customer also stated they thought the unit may be leaking. Upon further inspection I found the cold and hot valves at the wall leaking and I informed the customer. I then tested the unit and found neither hot nor cold working. I gained access to the valves and found them badly clogged indicating a bad hot and cold valve. I installed the valves and then tested the unit. I found the unit running as designed with no leaks on the unit itself.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canyon Lake, TX 78132

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for not cooling in RC. Found evap/defrost thermistor open again. Replaced thermistor and UI as a precautionary. Tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near New Braunfels, TX 78132

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for acting erratic and rust issues. Found unit not responding to commands but starting and stopping cycles on its own. Was able to get into diagnostics but unit turned itself off, unable to complete diagnostics or recover stored error codes. Pulled unit out and took door apart and found excessive rust inside door and tub. Called tech line and was transferred to safety. Safety recommended no repairs as unit is a liability and too many parts needed and unable to ensure unit would still be good after repairs. Was advised to have customer contact whirlpool and provided given SR#s. Left unit unplugged and advised customer to not plug in or even attempt to use unit. Job complete. SR#7733946174(techline)SR#7733897441(safety)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Cedar Creek, TX 78612

Joe Z

Job Details: 06/22/2022

"Arrived onsite for 4 door refrigerator in the ice maker only works on off position . Upon arrival inspected unit and unit is making ice on off position. Called techline for assistance. Tech said that for some reason that this model unit was manufactured there was an error with wiring on the switch. Tech states that the unit will operate correctly as is, but if custwants new ice maker than we can order one. He said it is up to the customer. Customer said she is fine with how it is. She just wanted to make sure it was ok to operate. Tech gave SR#7733946826. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near New Braunfels, TX 78132

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for no ice production. Found in diagnostics emitter was not reading bin was empty preventing ice production. Replaced receiver and emitter boards, tested unit, unit appears to be working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Austin, TX 78738

Luis

Job Details: 06/22/2022

"Arrived on site. Installed housing due to unit not needing thermistor replaced and installing original harness,replaced main control. Found cold air migrating around damper housing with damper door closed,added sealer around housing until no further air leaking from housing. Tested damper and control operation unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Bastrop, TX 78602

Joe Z

Job Details: 06/22/2022

Arrived onsite to install previously diagnosed part. Replaced dual valve. Test unit and unit operates as designed. No leaks present at this time. Collected remaining balance.Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, TX 78634

Cliff

Job Details: 06/22/2022

Arrived on site to replace previously ordered parts for microwave. Replaced door and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Hutto, TX 78634

Cliff

Job Details: 06/22/2022

Arrived on site to diagnose a dishwasher that is not dispensing rinse agent. Found dispenser empty and refilled it with rinse agent customer had. Ran diagnostics and found no failures to unit. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Pflugerville, TX 78660

Cliff

Job Details: 06/22/2022

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found console contacts corroded causing issue. Replaced console and tested unit. All is working properly at this time.

We serviced a

SAMSUNG RANGE

Model NX58F5500SB

Near Pflugerville, TX 78660

Cliff

Job Details: 06/22/2022

Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time. No gas leaks were found at time of service

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Georgetown, TX 78633

Jonathan S

Job Details: 06/21/2022

"Arrived on site for refrigerator having a clump of ice in ice bin. Inspected unit and work area. Gained access to ice maker and found IM mold broken (see SD pic). Will need to replace IM. Removed failed IM and installed new. Assembled unit and tested ice maker operation while monitoring. All tested good, no water leaks detected during service.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGEB28D7QF0

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect no water or ice. I found the ice maker evaporator system was incorrectly manufactured and there was a very large ball of ice on the back wall of the unit. I advised we cannot service it due to the extremely high probability of failure.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC500ESS00

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to instal previously diagnosed and ordered parts. I removed the failed compressor and installed the replacement compressor, dye drier and service port. I vacuumed the system to 480 microns and then monitored for 15 minutes. Loosing none of the vacuum, I charged with the mfg prescribed refrigerant charge and tested. The unit cooled as designed, no leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AES

Near Georgetown, TX 78633

Jonathan S

Job Details: 06/21/2022

"Arrived on site for refrigerator not producing ice after ice maker replacement. Inspected unit and work area. Attempted to cycle IM maker and found no response. Measured voltage to ice maker and found correct. Found ice maker motor failed/ opened. Removed failed IM and installed new. Tested ice maker operation, all tested good, no water leaks detected during service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect leak. Service test mode had F8E1, F9E4 stored in memory. I operated the unit in service test mode and found water leaking from the diverter seal. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed upon completion of service.

We serviced a

WHIRLPOOL OVEN

Model RBD275PRB00

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/21/2022

Arrived on site to install previous diagnosed part. Removed failed control and installed new. Found connector was replaced by previous tech. Powered unit on and tested operation. Found all operations and components working as designed. Spoke with customer on self clean . Job completed

We serviced a

GE DISHWASHER

Model GLDT690D00BB

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect not draining. I found the wiring was smashed under the unit and I corrected. The door switch would not fully contact and when it would fail, it would not react on the control, as the switch has multiple stages. I was able to adjust the door and switch assembly and the issue was resolved. No leaks observed using service. Warranty applied."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Austin, TX 78703

Scott

Job Details: 06/21/2022

"Washer flashing water error codes and random number at end of cycle . In talking to customer , he had done a hard power reset to unit . Since power reset he has used it multiple times . No longer having random numbers flash . No error codes . No water leaks detected. No repairs or parts replacement at this time . Job complete"

We serviced a

KENMORE REFRIGERATOR

Model 106.569266

Near Leander, TX 78641

Gerry C

Job Details: 06/21/2022

Arrived to instal previously diagnosed and ordered part. I removed the failed condenser motor and installed the replacement. I verified operation and the unit resumed cooling. No leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Waco, TX 76705

Jonathan M

Job Details: 06/21/2022

Arrived on site for a washing machine that is still having problems. Inspected unit and work area. The customer advised that the issue with her unit this time is that it does not properly fill her washer. I asked the customer what she meant and asked if the water was entering the unit at all. The customer advised that the unit does fill with water but it does not fill up her basket. I did advise the customer that this is normal operation as this is an energy and water efficiency low water unit. I did advise that certain settings and certain Lowes will receive more water depending on various factors. I ran the unit through diagnostics and found no stored error codes. Ran the unit through a test cycle and the unit ran as designed. I called Whirlpool Techline and spoke to Leon SR# 7733937380. He advised that based on the current information because all individual components are working properly and the customer is able to finish each cycle that the unit is working as designed. He advised to make no repairs at this time. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Salado, TX 76571

Jonathan M

Job Details: 06/21/2022

Arrived on site for a washing machine that is vibrating excessively. Inspected unit and work area. The customer advised that the unit seems to be working fine otherwise. She did say that the unit finishes the cycles. Ran the unit through a high-speed spin with no clothes in it and the customer identified that as the rattling shes seeing. I did inform her that this is normal operation and that her new unit is just a different design from a previous model. Customer did have a few questions about the unit and went over the user guide. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

Arrived on site for a refrigerator that is leaking water from the filter head. Did confirm the customers complaint and found water leaking out of the filter head whether that filter was in or not. Replaced the filter had assembly and tested the unit. Found the unit working as designed with no leaks present during water dispensing operation. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

Arrived outside to install previously diagnosed part. Inspected unit and work area. Replaced the left hand upper track and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1K

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control user interface panel, backside panel, and two support end caps. Reassembled the unit and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JZ1

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

Arrived on site for a range that is not reaching proper temperatures. Inspected unit and work area. The customer advised that a home inspector had come through and mentioned the oven was below the sat temperature. Ran the unit up to 350?F and found it cycling between 383?F and 317?F. Unit was within range and operating as designed. Advise the customer the unit is working and how to calibrate the unit if further issues persist. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Holland, TX 76534

Jonathan M

Job Details: 06/21/2022

"Arrived on site for a refrigerator that is not cooling in the freezer section. Inspected unit and work area. Checked the freezer temperature and found it sitting at 33?F. Check the refrigerator compartment and found its sitting at 39?F. Check out one of the drawers in the fresh food section and had noticed a defrost issue in the refrigerator section. Removed the control cover and checked readings to the fresh food evaporator thermistor and the fresh food thermistor. Found the RC thermistor reading 7.99 k ohms (33?F) and the RC Evaporator thermistor reading 16.06 k ohms (12?F). Found the evaporator fan running and did not find the drip pan bowed. Spoke to JC and was advised to run test number four on the compressor. Ran through the compressor testing and did verify that when the unit rate reached at five, refrigerant was not flowing to the refrigerator section any longer. Was then advised the issue would be an issue with communication between the thermistors in control and replace both.

We serviced a

LG WASHER

Model WM2650HWA

Near Leander, TX 78641

Gerry C

Job Details: 06/21/2022

"Arrived to inspect no operation. I found the unit full of water and I removed it. The drain pump would hum, but there was no rotation until I manually rotated it and debris had lodged within the rotor casing. Due to the debris, I recommended and replaced the pump. I tested the unit within service test mode and it operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Austin, TX 78723

Scott

Job Details: 06/21/2022

"Arrived on site for fridge powering off every few mins . Customer has had fridge off while out of town for few days . Powered up unit . Ran diagnostics on heater, fans , compressor, dampener and ice maker . Couldnt duplicate any power failure. No water leaks detected at time of service. Collected 151.54 cc job complete"

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Kyle, TX 78640

Leonardo

Job Details: 06/21/2022

Arrived on site To test unit for unit not washing correctly. Test unit and found unit not getting hot water. Ran hot water at the sink and unit working as designed. Advised customer to clean unit with white vinegar to help the unit. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Buda, TX 78610

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for unit not washing. Test unit and found unit not washing due to wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78748

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found icemaker is off, after resetting icemaker it cycled properly dispensed the ice it had in the tray and refilled with water. Icemaker is working properly, job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the left RC door side UI and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Andice, TX 78628

Kimo

Job Details: 06/21/2022

Arrived onsite for MW wall oven combo showing F6 E8 on display I follow the steps outline in techsheet on page 10. Then I replaced the control W11448962 and tested unit and found unit operating as designed.job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite for dishwasher not holding rinse aid in its dispenser. Upon inspection I found that the dispenser was leaking. I replaced the dispenser and tested unit and found no more leaks and the unit ran as it should.job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new control and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Austin, TX 78749

Kevin

Job Details: 06/21/2022

"Arrived on site and replaced all parts diagnose by previous technician, after replacement confirmed washer is operating properly by running a diagnostic cycle, job complete"

We serviced a

JENN-AIR RANGE

Model JDRP548HM01

Near Lakeway, TX 78738

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for right rear burner not igniting. Test unit and found clogged orifice. Cleared orifice and replaced burner head test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ2

Near Austin, TX 78756

Wesley

Job Details: 06/21/2022

"Arrived onsite for new f27 error code and non functioning machine following belt replacement. Replaced microcomputer, and symptom unchanged, replaced wl switch and symptom eliminated. Unit is now operating as designed. WL switch replaced within the year making the cause of failure fall under one year workmanship and parts warranty. Call back status honored and no further charge for service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Austin, TX 78736

Luis

Job Details: 06/21/2022

"Arrived on site for no ice. At time of visit ice bin full,ran diagnostics all test passed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Austin, TX 78739

Justin

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed parts, I installed the UI and then tested the unit. I found it still had the same issue. Due to this I also installed the paddles. I then tested the unit and it was no longer dispensing water when calling for ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78745

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found is unplugged, after reconnecting the power compressor will run for a couple of minutes and then start device trips. Replaced start device and this had no positive affect. Compressor will need to be replaced. Before rescheduling ensure refrigerator is still at location. This business has a good relationship with retailer and theres a high chance they might just swap it out."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Austin, TX 78757

Wesley

Job Details: 06/21/2022

Arrived onsite for overfill switch tripped and found suds leak. Cleared and dried water. Instructed customer on issue and advised on using less soap to wash to avoid future incidents. All checks good.

We serviced a

KITCHENAID OVEN

Model KEBS247DBL8

Near Austin, TX 78759

Wesley

Job Details: 06/21/2022

Arrived onsite and assisted with disassembly for door cleaning and replacing the upper door latch for the customer with a latch the customer had purchased. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78738

Luis

Job Details: 06/21/2022

Arrived on site for no ice. Found icemaker tray warped ran diagnostics icemaker failed. Replaced icemaker ran diagnostics all test passed ran fill test passed.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Austin, TX 78738

Luis

Job Details: 06/21/2022

"Arrived on site for no ice. Ran diagnostics pump not sending power to valve,ran valve weak to no water flow,replaced defective pump and valve,ran diagnostics all test passed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lakeway, TX 78734

Luis

Job Details: 06/21/2022

"Arrived on site for water leaking. Found frozen drain in fresh food section causing water to leak from fresh food compartment to floor,removed compressor cover,removed extension tube,ran water through tube found obstruction in extension drain tube. Replaced drain tube,defrosted fresh food drain,checked water flow good.

We serviced a

LG DRYER

Model DLE3500W

Near Hutto, TX 78634

Cliff

Job Details: 06/21/2022

"Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley, 1 roller, and belt worn and replaced all 3 parts. Tested unit and found all is functioning properly at this time."

We serviced a

KITCHENAID OVEN

Model KOCE500ESS11

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to inspect microwave/oven wall combo unit not working. Upon further inspection, I found the display blank and no keys responding. Checked the breaker and found it to be a GFCI breaker and it was tripped. Cycled power to the unit and checked error codes in diagnostics and found F6E4. I pulled the unit from the wall onto my dolly and tested all components at the back of the unit. All parts checked good. I cleared the code and tested the unit in Bake at 350 degrees and while testing voltage readings to the elements, the breaker tripped again. I removed and replaced the main control and cycled power to the unit. Retested and the breaker tripped again. I recommended that the customer have their builder replace the GFCI breaker and if they continue to have issues with the unit to call it in for service. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range that is tripping the breaker. Tested all parts and components and checked all wiring. All is working properly at this time. Advised customer on findings and that appliances were not intended to be put on gfci or afci circuits as intentionally ungrounded parts can cause the circuit to trip.

We serviced a

KENMORE WASHER

Model 11028132411

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to replace previously ordered parts for washer. Replaced valve and all is working properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for door not opening, tested unit found as soon as you plug the unit back in, the drain pump turns on and will not turn off, water level switch failed, customer stated that she has extended warranty but could not provide proof, replaced parts unit unlocked advised customer not to over load unit due to same issue may occur, unit is running as designed,no leaks detected job complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID308HPS00

Near Briarcliff, TX 78669

Luis

Job Details: 06/21/2022

"Arrived on site for noise complaint,adjusted tubing,ran diagnostics no odd noise,ran unit through a normal operating cycle no noise present"

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

"Arrived onsite for f2e1. Reset and cleared error code and unit is operating properly without recurring symptoms. Advised tenant that in event of repeat failure, the control/console assembly would need to be replaced. All checks good. Unit is now operating as designed."

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

Arrived onsite and found unit had been operating with leaky valve. Replaced valve to repair. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JS

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

Arrived onsite for heat fracture. Arrived onsite and repaired unit by replacing the cooktop. All checks good. Advised customer on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for water leaking. Found frozen drain causing water to leak,removed compressor cover,disconnected drain extension,checked water flow through extension failed obstruction in extension tube,replaced drain tube extension informed customer she will need to defrost unit to clear drain.

We serviced a

WHIRLPOOL DISHWASHER

Model WRS325FDAM02

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for no ice production, tested unit found ice maker completing cycle but not asking for water, customer accepted, replaced ice maker, ran diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for excessive shaking, put unit through diagnostics cycle found no stored error codes, all components tested good, put unit into spin cycle no excessive vibration detected, customer stated that some times a error screen pops up , advised customer if issue returns to take pictures and videos, at this time unit is running as designed no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 06/21/2022

Arrived on site for washer not filling correctly. Upon arrival found no errors in diagnostics. Found cutoff knobs to fill l8nes wouldnt shut water off to safely remove fill lines and check for pressure and recommend to customer to get plumber out for cutoff valves. I then ran a diagnostics tests as well as a normal and heavy duty cycles. Found unit could fill accordingly to predetermined input settings. Instructed customer on use and care guide manuel and the washers energy efficiency and water saving programming and how to get the tub filled with best results. Unit functioning as designed with no leaks present at time of service. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for not dispensing ice. Found ice obstruction in ice chute,removed bin removed obstruction in chute,tested ice door operation good,ran diagnostics all test passed changed defrost setting to basic."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Berlin, TX 78155

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for broken glass, tested unit found outer glass broken, called safety and presented my findings, got authorization to proceed with repair, replaced glass, unit now functioning as designed job complete"

We serviced a

LG REFRIGERATOR

Model LFXS26596S/11

Near Seguin, TX 78155

Andrey

Job Details: 06/21/2022

"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, put it into diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Killeen, TX 76549

Tyler

Job Details: 06/21/2022

Arrived on site for microwave needing previously diagnosed ACU. Upon arrival installed required part. Reassembled and tested unit. Found surface light fully functioning as designed. Call complete

We serviced a

KITCHENAID OVEN

Model KEBS277BSS01

Near Austin, TX 78726

Matthew

Job Details: 06/21/2022

"Arrived onsite for double wall oven not powering on. Upon arrival found that after unit was relocated after remodel, unit would not power on. Customer stated contractor had tried replacing multiple parts but did not have any luck figuring out the issue. Pulled unit and inspected. Found parts to trim missing and miscellaneous screws left inside of unit. Wire harness to control were not secured. Secured connectors and tested. Found that unit is missing L1. Traced error back to wall outlet. Getting 240 vac across but Loss of L1. L2 has full 240vac but L1 had 0vac. Customer will need to seek electrician to resolve the issue. Notified customer of missing trim, miscellaneous screws and poor repair made previously. Customer will contact electrician."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS3

Near Austin, TX 78730

Matthew

Job Details: 06/21/2022

Arrived onsite for refrigerator making noise after filter was replaced. Upon arrival inspected unit. Found noise apparent. Only when filter was inserted. Used bypass top and water was flowing. Recommended replacing reservoir assembly due to faulty head. While under repair found house valve for refrigerator leaking. Notified customer and took pic. Customer will need to contact a plumber to resolve the issue and avoid water damage. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model UXL6036YSS0

Near Austin, TX 78730

Matthew

Job Details: 06/21/2022

Arrived onsite and found switch housing face broken. Replaced housing and mounted. Unit is functioning properly. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JS42SEDBDA

Near Austin, TX 78731

Matthew

Job Details: 06/21/2022

Arrived onsite to replace previously diagnosed parts. Replaced compressor inverter. Powered unit and compressor did kick on. Customer placed bottle of water in freezer and will monitor temperature. Will take min 24 hrs to reach temperature.

We serviced a

LG REFRIGERATOR

Model LFXS29766S/00

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site. Replaced compressor,drier and control,updated control vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.

We serviced a

GE DISHWASHER

Model GDT635HSR3SS

Near Seguin, TX 78155

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for tripping breaker, customer stated that they have replaced the unit 3 times and its doing the same thing, in dry boost and steam boost it trips breaker, heater reading at 14.3 olms all components tested good, since its has been tripping for a while the breaker has lost its strength, recommend replacing breaker and if that does not fix it, return with control and heater if necessary, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM00

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found control not cycling defrost properly. replaced control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Pflugerville, TX 78660

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range with a clock not working. Found several parts of the 7 segment displays not working and replaced control. All is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Pflugerville, TX 78660

Cliff

Job Details: 06/21/2022

Arrived on site to replace upper rack due to rust. Replaced rack and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Pflugerville, TX 78660

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range that is not baking. Found bake ignitor wire pinched in wall of unit. Rerouted wiring and all is working properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Round Rock, TX 78664

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a dryer that is making unusual noise. Found rollers worn and replaced both rollers. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Austin, TX 78735

Justin

Job Details: 06/21/2022

Arrived on site for a dryer making an abnormal noise. I tested the unit and found a loud squeak. I gained access to the inside of the unit and found the pulley wheel bad. Upon further inspection I found significant lint build up in the unit. I installed the parts and cleaned the unit. I then tested it and found no more abnormal noise.

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Georgetown, TX 78628

Lou

Job Details: 06/21/2022

"Arrived on site to inspect refrigerator not making ice and not dispensing water. Upon further inspection, I tested the water dispenser and it failed. I tested the ice maker and it failed to dispense water into the tray. I disconnected the water tubing at the front l father unit and retested the water dispenser and it continued to fail. I removed and replaced the valve and retested and found the water line inside the FC door was frozen. Using my steamer, I was able to get the line freed and retested the dispenser and it is operating as designed. Retested the ice maker and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID RANGE

Model KICU509XBL00

Near Georgetown, TX 78628

Lou

Job Details: 06/21/2022

"Arrived on site to inspect cooktop burners not working. Upon further inspection, I found the unit flashing F47 error code on the right side. I had the customer sign the waiver of damages when removing glass cooktop. Per service pointer W10556232A, I removed and replaced the module and the UI, and programmed the unit. Tested and unit is operating as designed. I found that there is no ventilation for the unit per installation instructions. I advised the customer of my findings and recommended following the installation instructions or just open the cabinet doors below while unit is in use to allow good ventilation and to prevent further issues/error codes. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the hinge pads missing, I installed pads on both hinges and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID VENTHOOD

Model KXW9736YSS0

Near San Marcos, TX 78666

Andrew

Job Details: 06/21/2022

"Arrived on site to replace blower assembly from previous diagnosis. Replaced blower with capacitor, tested unit, unit now working as designed.

We serviced a

GE REFRIGERATOR

Model DFE28JMHFES

Near Temple, TX 76502

Jonathan M

Job Details: 06/21/2022

"Arrived on site for a refrigerator thats not cooling in the refrigerator section. Inspected unit and work area. The customer noticed that the unit was not recirculating air in the refrigerator section but that the items on the bottom shelf were freezing. I did confirm the customers complaint. Removed the evaporator cover and found a good frost pattern on the evaporator but no functionality of the evaporator fan. Checked voltage going to the fan and found proper voltage.

We serviced a

FRIGIDAIRE OVEN

Model FGEW3045KFB

Near Killeen, TX 76542

Tyler

Job Details: 06/21/2022

Arrived on site for wall oven needing previously diagnosed ACU. Upon arrival installed required part. I then reassembled and tested unit. Found oven could fully heat as designed and no longer having failures. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model R

Near Belton, TX 76513

Tyler

Job Details: 06/21/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirm complaint and found both compartments on arrival at room temp as well as all three fans running and compressor also running with .5 A. Found dryer at room temp with no signs of heat exchange from cond. coil or dryer. I then found both evap coils dryer with no signs of leaks. Found unit has inefficient compressor causing sealed system failure :W10832994, WPW10143759, WPW10608485, W10913906, W11492867"

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Belton, TX 76513

Tyler

Job Details: 06/21/2022

"Arrived on site for Asher randomly turning on and leaking water into tub (per customer on arrival). On arrival confirmed issue and found the following errors in diagnostics: F8E3, F8E3, F8E1. I then disassembled unit and called techline Sr#7733929986. And speaking with techline, narrowed down problEm to faulty inlet valve. Called safety team to report findings. I replaced, reassembled and retested unit. Found no leaks and u it functioning as designed. Call complete"

We serviced a

LG WASHER

Model WM3998HBA

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/21/2022

Arrived onsite for washer not working and it was also making an abnormal noise. Upon inspection I found that the water was not turned on and the shipping bolts where still in. I corrected all of these and tested unit and found unit operating as designed. No leaks. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/21/2022

Arrived onsite for cooktop with far left and far right knobs leaning to the outside a bit. Upon inspection I found the the shaft of the knobs where good. I adjusted the entire assembly to get the knobs to line up as good as I could in the center of the holes. Tested unit and found unit operating as designed. Job complete. No leaks

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Austin, TX 78741

Joe Z

Job Details: 06/21/2022

"Arrived onsite for range leaks gas. Upon arrival test all gas connectors, manifold, and valve with gas sniffer and could not duplicate a leak. Could not contact SAFTEY team due to being after hours. Please assign as a suede to call saftey tomorrow"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS04

Near Georgetown, TX 78633

Vincent

Job Details: 06/21/2022

"Arrived on site for built in refrigerator, inspected unit and work area. CX complaint was ice bin bucket stuck. I inspected icemaker and found it leaking from the bottom causing it to go into the ice bin and clump up all the ice. I removed old parts and installed new ones. I tested unit and its now operating as designed. No leaks observed during service job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Georgetown, TX 78633

Vincent

Job Details: 06/21/2022

"Arrived on site for refrigerator leaking, inspected unit and work area. CX explained refrigerator would leak like every 3 days. I inspected drain tubes and found the one fro the FC not inserted all the way in. I removed and inspected gasket and it was not installed correctly so to help it I put some silicone and fixed gasket and reinstalled tube. Unit is now operating as designed. No leaks observed during service. Job completed."

We serviced a

ROPER WASHER

Model RAX4232KQ0

Near Austin, TX 78747

Joe Z

Job Details: 06/21/2022

"Arrived onsite to install previously diagnosed parts. Replaced gearbox , clutch, and coupling . Test unit and unit operates as designed . No leaks present at this time. Job complete"

We serviced a

MAYTAG DRYER

Model MDE9606AYW

Near Georgetown, TX 78633

Vincent

Job Details: 06/21/2022

"Arrived on site for dryer, inspected unit and work area. Found onethe baffle that had came lose I remounted the baffle. I then removed entire unit to clean all lint . Reassembled and unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Georgetown, TX 78628

Vincent

Job Details: 06/21/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was not making ice and leaking water. Found drain tube clogged, I cleaned drain out and defrosted all the build up ice on the drain pan. Tested icemaker and was harvesting but had low water pressure. Advised CX to replace water valve. Unit is now operating as designed. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Andice, TX 78628

Kimo

Job Details: 06/21/2022

Arrived onsite for wall oven MW combo not heating properly. Upon arrival I performed a temp tested that showed in Preheat the oven gets to 403* and cycles as normal the average temp in oven was about 10* off from set temp of 350* I adjusted temp down by as much and found no other issues with oven at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, TX 78746

Joe Z

Job Details: 06/21/2022

"Arrived onsite to install previously diagnosed parts. Replaced gearcase, suspension, hub, basket,belt, and wash plate. Calibrated unit. Test unit and unit operates as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Round Rock, TX 78664

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.