We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump motor failed and control shorted. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found seized motor. Replaced dispenser motor. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Georgetown, TX 78633
Gerry C
Job Details: 02/18/2022
"Arrived to inspect noise. I found the unit would make a chiming and screeching nose during operation, until the door was opened. The blades on the convection fan were contacting the chassis and I adjusted accordingly. I tested the unit and it operated as designed after the adjustment. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Leander, TX 78641
David S
Job Details: 02/18/2022
Arrived on site for the dryer bulb breaking. I inspected the unit and work area. I found the dryer bulb cover broken allowing the bulb to be damage during a drying cycle. I am ordering the cover. The office will reschedule when we have an eta on the part. ; ordrng 1 W11226088 (Lens)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Arrived onsite for unit not making ice. Upon arrival found ice stuck mid harvest. Unit will not rotate to complete harvest. Need to replace icemaker. Replaced icemaker. Tested unit by forcing harvest. Unit operated correctly and filled with water. Job complete
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Arrived on site for SAFTEY oven not heating and leaking gas. called SAFTEY and let them know there was no gas leak and that the unit needs bake ignitor . Replaced bake ignitor and test unit by preheating to 350. Unit operates as designed. Job complete
We serviced a
JENN-AIR RANGE
Model JED8430ADB
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
Arrived on site to pull/remove parts to be rebuilt per home warranty. I removed the two right hot lights and two right box lights. Advised the customer that our office would contact them when the parts return and schedule return service.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78737
Luis
Job Details: 02/18/2022
"Arrived on site for door issues. Found right side fresh food door not fully staying closed,adjusted door stop tested door operation good right side door staying closed and making a good seal."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Del Valle, TX 78617
Tyler L
Job Details: 02/18/2022
Arrived on site for complaints of stovetop heating elements not working correctly. Turned all knobs to high and took a video for 30 seconds, then took another video to document the way the cycle on and off. Called techline and they confirmed this is normal operation. Customer concerned with the way they turn off very fast and dont stay on very long. Advised customer that without anything actively cooking the high limit will be reached quickly. Tested each element with pot of water and the elements all stayed on much longer. Unit functioning as designed, job complete."
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW
Near Lockhart, TX 78644
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for water leak, tested unit found broken softener dispenser, when in rinse and drain mode water leaking from the side of dispenser, ; ordrng 1 5304520585 (Fabric softener dispenser) and 1 5304518640 (Fabric softener cover) and 1 5304518649 (Hose assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Jacob
Job Details: 02/18/2022
Arrived onsite for the light in the freezer not lighting up. The tenant at the door said the light is working and was not allowing us to enter to check on the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78741
Tyler L
Job Details: 02/18/2022
"Arrived on site for install of previously diagnosed parts. Installed new lid lock. Unable to test, as the unit is still uninstalled with no hookups. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XS00
Near Round Rock, TX 78664
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a cooktop that has a burner not regulating temperature. Found rf infinite switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WINE COOLER
Model KUBL214KSB
Near The Hills, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected refrigerator and found door is dented,. Spoke with SR and will need to re-order and confirm part that comes in is regular stainless steel color not black stainless steel; ordrng 1 W11532925 (Stainless steel door)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW0
Near Austin, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected dryer and found thermal fuse has failed. After replacement found airflow is restricted through dryer and recommend to homeowner that vent to the exterior be clean/cleared before dryer is used again, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 02/18/2022
Arrived onsite for refrigerator tripping breaker. Upon arrival refrigerator was hooked up to alternate outlet. Customer stated that when connected to refrigerator wall outlet the unit would trip breaker. Customer has had unit plugged into alternate outlet for over a month without issues. Recommended customer get with builder and request to replace outlet and breaker. Arch fault/ GFCI breaker causing issues. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
"Arrived on site to diagnose dryer that takes roughly 2 cycles to dry clothes. Ran unit on timed and verified unit is heating and has good airflow. I asked the customer if they were using the energy efficient cycle and they confirmed that they are. Advised that the cycle uses less heat and will leave the clothes slightly damp when it ends. Advised to use the sensor or timed cycles for a stronger dry since the unit is working as designed with the energy saver cycle. No mechanical failures found, verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Cedar Park, TX 78613
Kimo
Job Details: 02/18/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new heater,tub seal, and rack wheels. And tested unit and found unit operating as designed. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Cedar Park, TX 78613
Kimo
Job Details: 02/18/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new heater,tub seal, and rack wheels. And tested unit and found unit operating as designed. No leaks.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
Arrived on site to diagnose microwave that was throwing F1E4 error and didn't seem to be running. On arrival plugged in unit and turntable started moving on its own. Checked interlocks and found the lower interlock was incredibly loose and not making a good connection. Removed interlocks and adjusted / tightened. Tested unit and verified it was working as designed and operating properly. If issue repeats we need to replace interlocks and switches / control. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found dual valve not operating properly. I replaced valve and tested unit and found unit operating as designed no leaks at this time. Job complete
We serviced a
FRIGIDAIRE WASHER
Model FWS445RFS1
Near Austin, TX 78704
Jacob
Job Details: 02/18/2022
Arrived onsite for unit leaking. Tested the unit with a full tank of water. Unit working with no leaks but customer did say she washed semi big sheets. Let customer know that the big sheets can cause the water to drip out of the unit because of how much water is used In this particular unit to wash. Let customer know to keep laundry at minimum to avoid water leaking from the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78756
Joe Z
Job Details: 02/18/2022
"Arrived on site for unit leaking water and not dispensing water. Upon arrival found frozen reservoir and water leaking from fill valve to hose. Need to replace gaskets, fill valve, hose and fan assembly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
Arrived on site for a refrigerator that was not dispensing ice. I tested the dispenser and could not hear it energize. I tested voltage to the dispenser motor and found a good 120VAC. This indicates a faulty motor. I installed the motor and tested the unit. I found it now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78731
Matthew
Job Details: 02/18/2022
Arrived onsite for dryer not tumbling. Upon inspection found failed belt and pulley.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Austin, TX 78723
Joe Z
Job Details: 02/18/2022
Arrived on site for unit not powering. Unit has power customer just had trouble connecting unit to WiFi. Customer followed the app steps and was able to successfully connect. Unit operates as designed.Job complete
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Austin, TX 78723
Joe Z
Job Details: 02/18/2022
Arrived on site for unit not powering. Unit has power customer just had trouble connecting unit to WiFi. Customer followed the app steps and was able to successfully connect. Unit operates as designed.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect refrigerator ice maker not making ice and water dispenser not dispensing. Upon further inspection, I tested the water dispenser and found it not dispensing. Tested the ice maker and it is harvesting but not getting water. I found the reservoir frozen due to the fan scroll not sealing at the air tower and the cold air coming off the evaporator is freezing the water in the reservoir. Using some permagum from my van stock (212643) I sealed the gap between the scroll and tower and using my steamer, I defrosted the reservoir. Retested the water dispenser and ice maker and both are operating as designed. When I opened the RC door, I found the bottom hinge making a loud squeaking noise and the RC door at the top was badly warped. I placed a grease on the hinge and it repaired the noise, but I will have to order the door. I am ordering the right RC door and nameplate and office to schedule return service. I advised my customer that the door will take 6-8 weeks to arrive. No water leaks observed during service.; ordrng 1 W11395841 (Right RC door) and 2 W10839793 (Nameplate)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Austin, TX 78703
Luis
Job Details: 02/18/2022
"Arrived on site for water leaking. Diagnosed leak at filter head,replaced defective filter head,turned on water source no leaks at line or connecting tubing,tested water dispenser good no leaks."
We serviced a
WHIRLPOOL VENTHOOD
Model KHTU765SSS0
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
"Arrived on site for a vent hood with lights not turning on. I tested the lights and found no voltage going to the,. I gained access to the light switch and found it bad. We will return with the switch already on order to install. Office to reschedule. ; O-emld tckt"
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Austin, TX 78744
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for no elements working. Test power and found correct power coming in. Found green ground wire connected to neutral. Removed ground from neutral and secured to ground screw. Plugged unit back in and elements started working and oven working. Called Techline and let Techline customer could be loosing voltage.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Austin, TX 78746
Scott
Job Details: 02/18/2022
"Arrived on site ,replaced motor and blower wheel. Dryer is performing as designed . No lint build up at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to replace heating element for dishwasher. Replaced element with updated part and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Hutto, TX 78634
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a range that is giving F9 error. Found wall outlet not powering range and an electrician will be needed to correct issue.
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near Briggs, TX 78608
Al
Job Details: 02/18/2022
"Arrived to inspect unit heating issues. Customer advised its burning the pies on top and feels they are being cook unevenly. I accessed diagnostics mode and found the unit had no error codes and remained to gauge the actual temperatures and the temperature registered 350 when set to 350. No parts needed at this time, unit working as designed."
We serviced a
KENMORE OVEN
Model 790.4783341
Near Round Rock, TX 78681
Wesley
Job Details: 02/18/2022
Arrived onsite and found unit had 2 of 3 thermostats blown in the back. Ordering thermostats to complete repair. Advised customer on status.. ; ordrng 1 318003614 (Tod) and 1 318003624
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Driftwood, TX 78619
Noah D
Job Details: 02/18/2022
"Arrived on site to inspect unit for not cleaning dishes without popping a breaker, upon inspection I found no burn marks and when I ran a full diagnostic cycle I did not experience a pop. Instructed customer to have breaker tested and replaced and we can return with controls. Office to reschedule ; ordrng 1 W11305296 (CONTROL)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Round Rock, TX 78664
Wesley
Job Details: 02/18/2022
Arrived onsite for rattling and found coins lodged in a drum baffle. Removed coins. Unit is now operating as designed all checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Kevin
Job Details: 02/18/2022
Arrived on site and replaced heating element per special project S17304
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Luling, TX 78648
Andrey
Job Details: 02/18/2022
"Arrived on site to install previously diagnosed gear case, shift actuator and cam kit, replaced parts , tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Niederwald, TX 78640
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for bottom of interior cavity cracking. Test unit and found customer used foil paper at the bottom of the unit. Per the manufacture you are not to put foil paper at the bottom because it will get stuck and damage the unit.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Niederwald, TX 78640
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for grates broken not letting pots sit correctly. Also found 2 knobs broken not allowing burner to turn on or off. Will order new knobs and grate kit. Office to reschedule ; ordrng 1 W11214957 (Grates) and 2 W11366438 (Knob)s
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Temple, TX 76502
Tyler
Job Details: 02/18/2022
Arrived on site for washer banging around during the spin cycle. Upon arrival confirm the complaint with the customer. Found no errors in diagnostics but I did also find that the washer was sitting too low to the ground causing unit to touch the ground when filled. I also found out the further inspection that the pressure hose was kinked due to how the factory had wired in the main hardest assembly causing pressure readings to be thrown way off and unit would fill in drain in shorter intervals than it was supposed to. After re-pathing the pressure tube I reassembled and tested unit and found washer could run a full normal cycle both filling agitating and draining as designed with no failures customer also noticed that unit was much quieter and spun out much better than it had since she bought it and its pleased with the pair. Call complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Marcos, TX 78666
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for not washing properly. Found actuator popped out of shifter. Replaced actuator, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model SF315PEPB1
Near Georgetown, TX 78626
Gerry C
Job Details: 02/18/2022
"Arrived to instal previously diagnosed and ordered parts. I tested the ignition element and it showed 182.4 ohms, which is three times above the expected resistance on a good igniter. I removed and replaced the element and tested. Operational test good, no gas leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 02/18/2022
Arrived on site for range oven not working.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 02/18/2022
Arrived on site for range oven not working.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Austin, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and replaced microwave door diagnose by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, TX 78626
Gerry C
Job Details: 02/18/2022
"Arrived to inspect restricted filter flow. I found the unit did have severely restricted flow and with the filter removed, the issue disappeared. The filter had a large amount of cloudiness when shaken and I flushed the unit thoroughly and viewed the water with 10X power magnification and didnt see any further debris. The CX switched their whole house filtration system to bypass, allowing chlorinated city water to enter the entire water system of the unit. They will allow the water to sit for a few days and then check for debris at that time. Operational test ok, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
Arrived on site to install previously diagnosed parts. We installed the new tub and then tested the unit. We found the unit now working as designed. No leaks observed at the time of service. There was no need to install the new drain line. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Austin, TX 78732
Scott
Job Details: 02/18/2022
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78626
Gerry C
Job Details: 02/18/2022
Arrived to perform Technical Service Pointer #: W11540964. I verified the unit had brass colored washers. I removed and replaced the element and tested per TSP instructions. The unit operated as designed and no leaks were observed during service. Special Project code S17304
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Buda, TX 78610
Jacob
Job Details: 02/18/2022
Arrived onsite to replace part that broken. Replaced part. No issues at this time. Job complete
We serviced a
KITCHENAID VENTHOOD
Model KVUB406GSS
Near Austin, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and replaced damper on vent hood, job complete"
We serviced a
WHIRLPOOL WASHER
Model ETW4400VQ3
Near Austin, TX 78734
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected washer and found hot water valve is leaking into tub. Sound cold water from source will not turn off at faucet and showed customer this may be an issue for a plumber in the future.After replacement washer is no longer leaking into tub, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
"Arrived on site for water dispenser working slow after the last repair. I tested the water dispenser and found it filling properly. I called techline and spoke to Bruce and shared my findings with Him, he stated the water dispenser is working as designed if it is filling 8 oz in 8 seconds. He recommended no repair needed today I received sr7733001784. I spoke to the customer and they stated they wanted the regulator removed, I spoke to them about removing the regulator and that high water pressure will cause damage to the valves and causing them to fail.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78749
Luis
Job Details: 02/18/2022
"Arrived on site for no ice. Removed grill,disconnected fill tube checked air flow through line no air flow diagnosed a frozen fill tube,advised customer to power unit off for a couple hours with freezer door open to allow line to defrost. If issues continues customer will need a new freezer door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78744
Jacob
Job Details: 02/18/2022
Arrived onsite to replace the left door as recommended by tech line from the previous visit. Replaced the door. Tested the water dispenser and water did come out. Let customer know that the filter needs to be replaced. No issues at this time. Job complete
We serviced a
JENN-AIR COOKTOP
Model JED3430WB01
Near Austin, TX 78731
Matthew
Job Details: 02/18/2022
Arrived onsite for cooktop not functioning. Hot indicator light remains on and burners not functioning. Customer says trips breaker when trying to use. Will require 2 man. Notified customer of additional tech charge. Will require removal for proper diagnosis. . Office to reschedule ; ordrng 1 WPW10178022 (Left front burner) and 1 WPW10221529 (Right rear burner) and 1 WP8273993 (Left rear) and 1 W11171119 (Front right burner)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78739
Luis
Job Details: 02/18/2022
"Arrived on site replaced the main control,icemaker and fan ran diagnostics for icemaker all test passed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, TX 78703
Jacob
Job Details: 02/18/2022
Arrived onsite for unit making a screeching noise sometimes. Looked underneath the unit and saw that the belt was stretch out. Replaced with a new belt. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Rollingwood, TX 78746
Scott
Job Details: 02/18/2022
Arrived on site for dishwasher not filling . Ran diagnostics and found unit is leaking from heater element. Informed customer and instructed not to use dishwasher till element is changed . Call to set return ; ordrng 1 W11047695 (Element)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near San Marcos, TX 78666
Andrew
Job Details: 02/18/2022
Arrived on site to test unit for microwave vent fan making weird noise when running. Found damper was being pushed down by ducting slightly hitting blower wheel. Advised customer to have contractor fix ducting issue. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDBF550AWB
Near Austin, TX 78733
Matthew
Job Details: 02/18/2022
Arrived onsite for dishwasher leaking. Upon arrival tested unit. Found that without adding any detergent unit was over sudsing. Ran test and added a tiny bit of vegetable oil to neutralize sudsing. Ran multiple test after and found no sudsing. Customer will run regular wash and watch for sudsing . If symptoms persist recommend replacing sump and motor due to possible buildup. Will need AUTHO for replacement. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
Arrived on site to install new console . Replaced and verified unit working as designed. Returning defective console. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS09
Near Leander, TX 78641
Jonathan S
Job Details: 02/18/2022
Arrived on site for microwave continues to powering on and off when heating. Inspected unit and work area. Tested operation to verify failure. Removed unit and found wave guide cover bent and not allowing magnetron to set flat. (Sr# 7733005871).
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Leander, TX 78641
Jonathan S
Job Details: 02/18/2022
"Arrived on site for freezer making vibration sound. Inspected unit and work area. Found customer had laid liners down on metal shelves. Informed customer on air flow. Identified slight vibration sound coming from cabinet and drain pan. Added sound pads between cabinet and drain pan. Adjusted leveling feet. Per diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78737
Noah D
Job Details: 02/18/2022
Arrived on site to inspect unit for not spinning normally and leaking water. Upon inspection found the units gear case leaking from main seal. Ordering gear-case and hub nut. Office to reschedule. ; ordrng 1 W10915701 (ROTOR) and 1 W10909670 (Nut)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a grinding noise during spin cycle. I placed the unit in diagnostics showing no error codes and continued with testing. I manually tested the spin mode and the unit operated as designed. Tested in automatic test mode and the unit continues to operate as designed. I tilted the unit back and removed the pulley shield, pulley and cam and found no signs of gearcase oil or any damage to the components. I explained to my customer what I found and recommended taking a video of the sound if the unit malfunctions again. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Round Rock, TX 78664
Cliff
Job Details: 02/18/2022
Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found only error saved in diagnostics was for pressure system. Tested all parts and components and found no mechanical failures to unit. Ran pressure test through diagnostics and unit passed. Home has a water softener and I advised customer that soft water will cause oversudsing and prevent the unit from registering proper waterless. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78737
Luis
Job Details: 02/18/2022
"Arrived on site for no lights in freezer section. Diagnosed a defective led module,replaced upper right side led module"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and tested a circuit issue that seemed to be tripping the fridge. Was able to determine that the fridge was. It on a dedicated circuit. Also determine that the fridge circuit was being tripped by a different load on the circuit.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78749
Noah D
Job Details: 02/18/2022
"Arrived on site to inspect unit for a large dent in the cab of the unit. Upon inspection found the large dent in the middle of the main cab, took pictures. Ordering cab. Office to reschedule ; ordrng 1 W10676681 (Cab)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC
Near Austin, TX 78749
Noah D
Job Details: 02/18/2022
"Arrived on site to inspect unit for a large dent in the top of the unit, upon inspection found the dent on top right of the lid. Ordering the correct part to fix issue. Office to reschedule ; ordrng 1 WPW10458665 (Top)"
We serviced a
WHIRLPOOL DRYER
Model WED4915EW1
Near Austin, TX 78753
Noah D
Job Details: 02/18/2022
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Leander, TX 78641
David S
Job Details: 02/18/2022
Arrived on site to install previous diagnose part. I gained access to the control and replaced it with the new one. I tested the oven and found the unit displaying feature not available. I checked the part number on the old control and found it crossing to a different control. I am order control W10839510 to complete the repair. ; ordrng 1 W10839510 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5600SQ0
Near Kyle, TX 78640
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for broken switch, found door switch broken, adjusted housing for door switch to ensure it would not break again, replaced switch, tested unit unit now running as designed designed,job complete"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78756
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of not washing. Found F8e3 over flow, f7e5 shifter fault, F8e1 no fill long fill error codes. Spoke to PR to help diagnose. Found actuator would not shift. Installed new actuator and tested. Found actuator arm moving back and forth and not settling into position. Installed new control board and tested. Unit is now producing a loud screeching noise. Will need new Gearcase and splutch kit to complete repair, office to reschedule.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 02/18/2022
"Arrived on site for too cold in upper section. Checked temperature,temperature reading 30? with ui set to 41,called tech support per tech support power cycled unit,if issue continues will need he main control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/18/2022
"Arrived on site for refrigerator leaking water and not making ice. Customer stated that unit has not made ice in sometime and leaking water in bottom of RC. Inspected unit and work area. Informed customer that when removing evaporator cover it will break seal and may freeze over. Gained access to drain pan and found frozen over in drain pan. Thawed ice out and found object interfering with draining. Removed all ice from bottom of RC. Tested drain operation and now found draining. Found ice maker not in home position and causing ice ball. Will need to replace ice maker and recommend to replace evaporator cover. Tested resistance on ice maker fill tube heater and found correct. Assembled evaporator and installed new ice maker. Performed diagnostics mode and tested evaporator fans and ice maker operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near San Marcos, TX 78666
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for no ice production
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. I found frost built up on the left side rawer rails/slides and on the evap cover. Disassembled the FC section and found an ice cube wedged in the tines of the ice maker. Removed the cube and the tines began to harvest. While harvesting, another cube got wedged in the same place as the tines were warped causing the ice to get wedged. I removed and replaced the ice maker and rested and it is operating as designed. Using my steamer, I removed the ice/frost from the evap cover and slides and tested the FC door. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Round Rock, TX 78681
Kimo
Job Details: 02/18/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new sump & motor and water supply filling and tested unit and found unit operating as designed no leaks found. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78747
Jacob
Job Details: 02/18/2022
"Arrived onsite for unit not spinning out the clothes correctly. Put unit to do an automatic diagnostics and got error codes F6E3 ACU cannot hear MCU, F0E5 off balance, F7E4 basket re engagement failure. Tested the unit to do a spin and drain and you can hear really loud clicking noise from underneath the unit from where the slider and clutch are, when it tries to keep it self in spin and would not get up to speed. Ordered parts. Office to reschedule ; ordrng 1 W11130429 (Console) and 1 W10905022 (Clutch) and 1 W10905025 (Slider)"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS0
Near Austin, TX 78731
Scott
Job Details: 02/18/2022
"Arrived on site ,installed door latch customer provided . Ran preheat and all functions are normal.
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/18/2022
"Arrived on site for dryer not operating. Inspected unit and work area. Verified failure. Disassembled unit and found broken idler pulley. Tested guide wheels and found back right guide wheel has a failed bearing. Will need to replace idler pulley and guide wheel. Removed failed idler pulley and guide wheel, installed new. Assembled unit and tested operation. All tested good.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2 02
Near Austin, TX 78750
Justin
Job Details: 02/18/2022
Arrived on site for a dryer not heating. I tested the unit and found no heat at all. I checked voltage at the wall and terminal block. I found both good. I gained access to the element and ohmd it out. I found it open. This indicates a faulty element.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78702
Luis
Job Details: 02/18/2022
"Arrived on site for no ice. Ran diagnostics optics passed,ran fan test weak air flow,ran icemaker errors reading E5 timed ice making,ran harvest test passed. Checked low voltage to harness diagnosed unit will need the main control. ; ordrng 1 WPW10675033 (Control)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78731
Matthew
Job Details: 02/18/2022
"Arrived onsite to replace previously diagnosed parts. Found that unit needed complete sealed system replacement, not just compressor. Replaced sealed system. Tested unit and found condenser fan not running, did verify 120 vac.Compressor is running however the spade connector needs to be changed to fit terminal. Ordering condenser motor and tech to have spade connector. Office to reschedule. ; ordrng 1 W10124096 (Condenser motor) and 1 Spadeconnector (Spade connector)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found the unit pulled out form the wall. Customer advised that they had recently replaced the inlet valve at the back of the unit and ever since, it leaks water and the ice maker isnt making ice. I inspected the valve and found the ice maker fill tube wasnt connected securely into the valve and was leaking when the IM called for water. I secured the tube and tested the ice maker and the unit is operating as designed with no further water leaks. No water leaks observed at the end of service, job completed."
We serviced a
GE DRYER
Model GTD75ECPL0DG
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Arrived on site for unit not starting. Upon arrival found drum belt was busted. Need to replace belt. Replaced belt and tested unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
Jonathan S
Job Details: 02/18/2022
"Arrived on site for washer not filling with water. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F8-E1 long fill. Performed automatic cycle and found no cold water to unit. Tested voltage to inlet valve and found 120 volts. Found failed valve. Removed failed valve and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MHW8630HC
Near Austin, TX 78734
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected washer and found F7E8 saved error code. Remove rear panel And found all windings are measuring 14.5 ohms. Checked against new stater which is 13.6. Control board will need to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, TX 78666
Noah D
Job Details: 02/17/2022
Arrived on site to inspect unit for a crack in the liner.
We serviced a
KENMORE DRYER
Model 110.868738
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new resistor and tested unit and found unit operating as designed.Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB755DW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for dryer making abnormal noise. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and found object stuck key n felt on front bearing. Continued to disassemble unit and inspected all moving parts. Found no other issues. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXAN00
Near Cedar Park, TX 78613
David S
Job Details: 02/17/2022
Arrived on site fridge getting loud. I inspected the unit and work area. I found the fridge running. I found the condenser clean and the condenser fan running. I found as the compressor heated up it was getting louder.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/17/2022
Arrived on site to test unit for no cold water dispensing. Advised customer of operation and unit is not designed to dispense cold water. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/17/2022
Arrived on site to install previous diagnosed part. Found wrong part on hand. Need to replace right front orifice holder..; ordrng 1 W10594399 (Orifice holder)
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Austin, TX 78750
Wesley
Job Details: 02/17/2022
Arrived onsite and found unit unresponsive. Found proper voltage to control. During testing used the ui and harness and control to establish a baseline and ui remained unresponsive throughout. Verified proper jumper positioning and attempted to isolate a shorting load by removing each of the 3 control harness one at a time. The ui remained unresponsive. O-emld tckt