Near Austin, TX 78732
Andy
Job Details: 11/25/2019
DRYER LG DLEX3570V Arrived on site for dryer not operating. Tested voltage at outlet and found L1 to L2 120 volts. L1 to ground 120 volts. L2 to ground 8 volts. Instructed customer that they will need an electrician to fix voltage issues.
Near Kyle, TX 78640
Robert
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit leaking. Tested unit. Calibrated unit. Could not find any leaks at this time. Job complete
Near Killeen, TX 76543
Arthur B.
Job Details: 11/25/2019
DRYER MAYTAG MEDC215EW1 "Arrived onsite for customer complaint of dryer not getting hot or starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse,reassembled and tested. Dryer now heats and tumbles as designed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/25/2019
REFRIGERATOR GE PSHF6RGXCDWW Removed and replaced defective water filter housing. Water dispenser and icemaker now both work with no water leaks.
Near Elgin, TX 78621
Wesley
Job Details: 11/25/2019
DRYER WHIRLPOOL WED7000DW Arrived onnsite and found unit operating with L2 voltage error. Found stuck button error and f4e4. Repaired l2 wiring at block. Advised customer that unit is operating as designed and that in event of UI unresponsive unplug and reset. Advised that 4prong cord is ideal and complications can come from 3 prong use.
Near Austin, TX 78733
Chase
Job Details: 11/25/2019
DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.
Near Austin, TX 78731
David
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to diagnose a washer leaking out the door. Performed diagnostics and verified leak. Examined bellow and found a piece rubbed off in the center, causing water to leak down. Replaced door boot / bellow and retested. All is now working as designed. No water leaks found after boot replacement. Call complete."
Near Luling, TX 78648
Robert
Job Details: 11/25/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on job for complaints of unit not getting power. Appliance installed in July but not connected to power until November. Spoke to office. Talked to tech line, got SR#7726461283"
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/25/2019
WASHER MAYTAG MVWB765FC3 Arrived on site to replace gearcase and rotor to resolve a clacking sound during agitation. All sound levels are now normal. All water connections are dry.
Near Georgetown, TX 78626
James
Job Details: 11/25/2019
DRYER MAYTAG MEDB850YW2 Arrived on site and tested operation before repair. I found unit would not start at all. Found restricted air flow fault due to pinched vent hose. Accessed motor to test and to test belt switch. I found belt switch has failed causing no operation. Installed new switch and vacuumed lint from unit and blower housing. Tested operation and found unit working properly. Job complete
Near Austin, TX 78750
Paul
Job Details: 11/25/2019
COOKTOP JENN-AIR JED8430ADB Arrived onsite for the cooktop to replace the previous diagnosed part. I replaced the glass top and tested the unit. All functions of the cooktop are working as designed.
Near Austin, TX 78746
Luis
Job Details: 11/25/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for no ice and frost in freezer. Removed icemaker found broken heater wire to fill tube,found small gap at freezer door gasket. Installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test passed. Added adhesive to gaps between liner and cabinet,adjusted door and seal."
Near Lockhart, TX 78644
Joseph C.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found to be out of level. Leveled unit and sound subsided. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78751
Joseph C.
Job Details: 11/25/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for “no power to unit” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/25/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher that’s not heating. Inspected work area and unit. Found no rinse aid in dispenser. Ran through diagnostics and found error code F7 E1. Cleared error code and manual tested heater. Heater works as designed. Advised customer to prime water to 120 degrees prior to wash and to always use rinse aid during wash cycles. No other issues found. Call complete.
Near Austin, TX 78758
Chase
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site and replaced damaged freezer door. No water leaks. Job complete
Near Austin, TX 78727
Tyler B.
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for unit not drying very well. Ran diagnostics and got no error,tested unit and found rinse aid not dispensing, replaced dispenser and tested good"
Near Austin, TX 78731
David
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW9640XW "Arrived on site to diagnose a washer that was sometimes not fully emptying. Performed diagnostics and only found an F22 lid lock error. Ran diagnostic cycle and found excessive suds building in an empty washer. Advised customer to reduce liquid detergent usage and run cleaning cycles regularly with no soap. Cleaned out pressure sensor hose to remove any suds left in it, as this can cause a drain to stop. All is working as designed. Call complete."
Near Austin, TX 78741
Kevin
Job Details: 11/25/2019
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and replaced control board and repair kit diagnosed by previous technician. Dryer is now operating normally, job complete."
Near Marble Falls, TX 78654
Jonathan
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing water. Customer stated they have replaced water filter several times and will it not dispense water. Performed diagnostics and tested water dispenser. Removed filter and tested. Found working without filter and water pressure is good. Installed filter and pressed on filter and found water dispensing water. Found failed filter housing. Removed filter housing and installed new. Tested and found water filter will also need to be replaced. All else tested good, no water leaks detected."
Near Austin, TX 78745
Kevin
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and found no power to dishwasher, found an unlabeled switch above the sink that is off and stops power to the dishwasher after flipping switch power has been restored to dishwasher. Ran a diagnostic cycle and all functions check good. No water leaks detected at time of service, job complete"
Near Austin, TX 78748
Brandon
Job Details: 11/25/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site to replace drum, after replacing drum, unit tested good."
Near Cedar Park, TX 78613
Jonathan
Job Details: 11/25/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not filling with water. Performed diagnostics mode and tested valve. Found hot water solenoid not opening. Tested voltage to valve and found within range. Removed failed valve and installed new. Tested operation and monitored. All tested good, no water leaks detected."
Near Kyle, TX 78640
Kevin
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4855HW1 "Apt 623, Arrived on site and inspected washer and found a mixed load including a blanket and random clothing items. Found error code for unbalanced load, removed all items from washer cleared error code and it will pass calibration and run all functions properly. Informed apartment management that resident cannot run mixed loads on this washer. No water leaks from connections at time of service, job complete"
Near Austin, TX 78739
Kevin
Job Details: 11/25/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found display on oven is not operating. Power cycled at breaker box and display has returned. Error is caused by pending software update. Recommended to customer that whirlpool customer care be contacted regularly for when software update will be available. Until that time oven will not operate correctly, job complete"
Near Elgin, TX 78621
Wesley
Job Details: 11/25/2019
DRYER WHIRLPOOL WED72HEDW0 Arrived onnsite for no heat or motor function and replaced fuse to repair and advised on poor airflow condition. All checks good.
Near Austin, TX 78703
Wesley
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onnsite and replaced door. Unit is now operating as designed. All checks good.
Near Austin, TX 78728
Wesley
Job Details: 11/15/2019
RANGE WHIRLPOOL WFE720H0AS0 Arrived onnsite and found unit operating with shorted bake element. Replaced element. All checks good unit is now operating as designed.
Near Austin, TX 78757
Wesley
Job Details: 11/15/2019
WASHER MAYTAG MHW3505FW1 Arrived onnsite and cleared drain filter of debris. Unit is now operating with emergency drain symptom. Advised customer in event of 2 hr reset not working to call in for return service 2 techs for unstacking and clearing. All checks good. Advised customer on use and care.
Near Austin, TX 78703
Wesley
Job Details: 11/15/2019
DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and was unable to replicate leak but tightened down drain hose based on photos. Unit is now operating as designed. All checks good.
Near Austin, TX 78703
Wesley
Job Details: 11/15/2019
OVEN KITCHENAID KEBS207SSS0 "Arrived on site and found unit operating within specifications. 388f at preheat chime after 12 minutes. Heating to 350. After cycling, determined customer had unit calibrated to -30f adjusted calibration back to zero. Covered by prior work."
Near Austin, TX 78733
Wesley
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed. Replaced adjusters due to failed adjuster. All checks good.
Near Austin, TX 78704
Wesley
Job Details: 11/15/2019
WASHER WHIRLPOOL MHW5500FW1 "Arrived onnsite and found unit operating as designed. Found unit had tripped breaker. Advised customer on use and care. And tested, finding unit to be operating properly after reset."
Near Austin, TX 78746
Wesley
Job Details: 11/15/2019
WASHER LG WM3470HVA Arrived onnsite and found unit to have a maintenance concern only. No parts needed. Charged 109.99 plus tax. All checks good.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/15/2019
WASHER MAYTAG MHW3505FW1 "Arrived onsite for unit door staying locked, found latch was not fully clipped in. Removed latch and corrected and tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL gs5shaxnb00 Arrived onsite for unit frosting food items. Found sliding shelf held forwarded by large item. Removed and corrected and tested good
Near Austin, TX 78727
Tyler B.
Job Details: 11/15/2019
DRYER ELECTROLUX EFDE210TIW "Arrived onsite for unit that lost gasket, replaced gasket and tested good Attached quote to qp"
Near Austin, TX 78750
Tyler B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite for unit not making ice, removed bin, found motor stuck in 90*, replaced ice maker and tested good"
Near Austin, TX 78727
Tyler B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived back on site for evap motor replacement. Replaced and tested good. No running as it should.no leaks on site
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/15/2019
DISHWASHER FRIGIDAIRE FFCD2413US2A Arrived onsite for wheels and rails replacement. Replaced and tested good
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived onsite for ice door repair, installed kit and tested good
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to inspect unit with foam insulation showing. Found at the top right corner of the fresh food section door had an overspray of foam insulation showing. Removed that foam. Water connections are dry.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 11/15/2019
WASHER MAYTAG MVWB855DC3 Arrived on site for noisy operation. The customer showed me a video of the washer making a high-pitched squeal. Mr. customer and I watched the unit for approximately one hour. It made a short squeal one time but I could not determine where it was coming from. The customer will allow the machine to become more consistent before reporting issue again unless the noise just goes away. All water connections are dry
Near Georgetown, TX 78626
Thomas L.
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Removed and replaced dented door panel. See pictures of dent. All water connections are dry.
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for unit that will not start. Inspected unit and found that to be the case. Found that the unit has no power coming to it. Customer will get that resolved so the dishwasher will work again. Water connections were all dry.
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/15/2019
WASHER WHIRLPOOL MVWB835DW0 "Arrived on site for unit that will not lock the lid. Tested unit to find a malfunctioning lid latch assembly. Removed and replaced lid latch assembly. Washer now fills, washes, drains and spins properly. All the water connections are dry."
Near Austin, TX 78741
Scott
Job Details: 11/15/2019
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site for dead washer . Found control dead . Outlet has power . Replaced control , ran calibration and diagnostics wash all checked normal . No water leaks detected at time of service . Job complete . Did recommend a customer getting a surge protector for the outlet."
Near Austin, TX 78749
Scott
Job Details: 11/15/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer not stopping one door is open and no lights. Found door switch broken. Replaced switch, unit is now operating as normal. No lint buildup at time of service. Job complete"
Near Austin, TX 78751
Scott
Job Details: 11/15/2019
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for UI and stuck keypad error codes . 2nd time out for same issue . Key pad non responsive . Replaced console UI control ( still covered) . Tested oven , all checks normal
Near Austin, TX 78749
Scott
Job Details: 11/15/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for burning smell . Found something had burned on grill of heater on bulk head . Checked blower housing and heater as well as thermostats and fuses , all checked clear and normal . What ever had burned is gone . Did inform customer that smell will go away . No lint build up at time of service . Job complete"
Near Austin, TX 78753
Scott
Job Details: 11/15/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning out clothes . Ran diagnostics got basket speed fault . Unit did run diagnostics wash normal . Ran tach test and no basket turns on control . Tested actuator couldn’t find error . Replaced control and tach test again . Still not registering any RPMs. Replaced actuator reran tech test unit is now registering RPMs. Ran calibration and wash test . All checked normal . Job complete ,no water leaks detected at time of service ."
Near Seguin, TX 78155
Robert
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of ice maker not working correctly. Tested unit. Found that water hose to ice maker was partially froze. Dugout ice from hose. Tested unit. Unit test good. No leaks at this time. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 11/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of unit not starting. Tested unit. Found open thermal fuse and Hi-limit Tstat. Replaced both parts. Tested unit. Unit test good. Instructed customer to get vent checked. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job for complaints of ice not dispensing. Tested unit found that cylinnoid was stuck. Made adjustments to cylinnoid. Tested unit. No leaks at this time. Unit test good. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit making strange noises. Found noise to come from diffuser. Will need to return to complete repair ; ordrng 1 WPW10479155 (control)
Near Canyon Lake, TX 78133
Richard
Job Details: 11/15/2019
DRYER MAYTAG MEDC465HW0 "Arrived onsite for the dryer not heating properly, during testing we found the heating element working correctly, we inspected the lint trap and found blowback during testing, we advised the customer on correct cleaning of heat tube to prevent blowback. Complete"
Near New Braunfels, TX 78130
Robert
Job Details: 11/15/2019
MICROWAVE WHIRLPOOL WMH32519CW2 Arrived on job for to replace control-elec. replaced control elec. tested unit. Unit test good. Job complete
Near Canyon Lake, TX 78133
Richard
Job Details: 11/15/2019
WASHER ROPER RTW4516FW2 "Arrived onsite for the washer not working, upon diagnosis we found the error code for long fill, after testing both water valves we found the cold water valve had been damaged and clogged, replaced water valve and tested all functions which then worked correctly. Complete"
Near Austin, TX 78758
Tyler B.
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Arrived onsite for unit to cooling unit was unplugged for days in able to diagnose, from tech on site seems to lost Freon, unit will need compressor and evaporator to complete repair, will return with evap motor spoke with MS on coverage ; ordrng 1 CNOTE (2HR) and 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Spring Branch, TX 78070
Richard
Job Details: 11/15/2019
OVEN GE PT7550EHES "Arrived onsite for the oven which had a broken front glass, we confirmed the glass was broken, we authorized through the office and replaced the glass. Complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived onsite for the refrigerator lights dimming, upon inspection we found that the freezer LED was out, we replaced and tested the light module and found the lights popped back on. Complete"
Near Austin, TX 78753
Tyler B.
Job Details: 11/15/2019
DRYER WHIRLPOOL WGD7000DW2 "Arrived on site for unit Turing on and off by itself. Was able to duplicate during tests, unit will need control and authorization to complete ; ordrng 1 CNOTE (PART AUTHO ) and 1 WPW10691552 (cntrl-elec)"
Near Canyon Lake, TX 78133
Richard
Job Details: 11/15/2019
DRYER WHIRLPOOL WET4027HW0 "Arrived onsite for the dryer experiencing longer then normal drying time, upon inspection we found no airflow and working heating elements, we checked the blower motor suction without the tubes which worked correctly, we found a clogged vent tube in the wall, we then instructed the customer on clearing the wall vent tube. Complete"
Near Spring Branch, TX 78070
Richard
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Arrived onsite for the refrigerator overlay unsticking, after cleaning and prepping the area we replaced the overlay. Complete"
Near Round Rock, TX 78665
Paul
Job Details: 11/15/2019
REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived onsite for the freezer still not freezing and the door not shutting correctly. I found the lower right hand door connector not clipped in the bracket correctly causing the door to not seal and leak out the cold air. I corrected the door and tested the FC temp. I found the FC temperature dropping rapidly and got down to 5 degrees and was still dropping. Mr stated the unit had not made ice and I explained that was because of the FC temperature. I tested the ice maker and it had no errors, completed a harvest, and filled with water. The unit is working as designed. Call complete."
Near Austin, TX 78717
Paul
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not draining or drying the dishes correctly. I checked stored error codes and found an F6E4. I confirmed what the previous tech found with low water pressure to the machine. I found no rinse aid in the dispenser and AI explained to the customer that you had to use rinse aid for the unit to dry and perform correctly. I found the unit draining properly. I called Nathan with Pulte Homes asking him to call me so I could go over this with him. Call complete.
Near Round Rock, TX 78681
Paul
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator still not making ice and the back wall of the freezer has frost on it. Ms stated the unit made ice fine until it started not freezing properly. I found frost on the evaporator cover. I put the unit in a forced defrost and the heater was not coming on. I removed the rear cover to check the wire harness and do an amp draw on the heater. When I clamped my meter on the wire the heater came on like it had a bad connection. I tightened the connections and retested. The heater worked as designed. I removed all the frost and ice. The unit is working as designed. Call complete.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 11/15/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit cooking improperly and wall getting too hot during self clean. Tested the temperatures and they were approximately 70° out of range. Will order control, sensor, and cooling fan for both issues.; ordrng 1 W11245567 (BLOWER)"
Near Pflugerville, TX 78660
Paul
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not drying. I checked the unit for stored error codes and found none. I ran the diagnostics cycle to test the unit and it completed the cycle and worked as designed. I found the rinse aid side of the dispenser empty. I went over use and care instructions with the customer and explained that rinse aid had to be used for the machine to function properly. I also went over cleaning the filter correctly. Call complete.
Near Wimberley, TX 78676
Luis
Job Details: 11/15/2019
REFRIGERATOR GE PSB48LSRABV "Arrived on site for no cool. Removed compressor cover,powered unit off found weak hissing noise while unit shutting off traced noise to cap tub entering liner,found corrosion on liner,found cap tube broken in liner. Unit is unrepairable due to location of broken tube."
Near Austin, TX 78751
Scott
Job Details: 11/15/2019
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for unit making noise as well as touch screen going black periodically . Will return with motor ,wheel and pads . Ordering outer door ,control ,thermistor door UI HARNES . Please call to set return visit ; ordrng 1 W11310028 (HARNES DOOR UI) and 1 W11390031 (CONTROL) and 1 W11408171 (PANEL UI) and 1 WP8577274 (thermistor)"
Near Wimberley, TX 78676
Luis
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for noise complaint. Ran evaporator fan motor no odd noise,removed compressor cover found suction line vibrating against back cover,adjusted suction and process tubing away from cover"
Near Austin, TX 78749
Scott
Job Details: 11/15/2019
WASHER GE GTWN2800D1WW Arrived on site for washer stopping mid cycle . Talking to customer found unit is leaking into tub when not in use . Only issue . Ordering water valve . Return 11/19 . No water leaks detected outside of valve issue . ; ordrng 1 WH13X23974 (VALVE )
Near Austin, TX 78749
Luis
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Arrived on site for cooling issue. Diagnosed unit not defrosting,defrosted evaporator,replied defrost sensor and defrost control. Powered unit on checked air flow good.
Near Austin, TX 78749
Luis
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for freezing in fresh food. Removed damper cover,disconnected damper,powered unit on found air entering around damper and enclosure. Added sealer around housing and damper no air entering fresh food while damper door closed."
Near Leander, TX 78641
Lou
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found that both adjusters on the upper rack were broken. I removed and replaced both adjusters and stops and tested the rack and it operates as designed. No water leaks observed during service, job completed."
Near Austin, TX 78739
Scott
Job Details: 11/15/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site ,replaced motor . Unit is still doing same thing . Ordering timer ,pts switch , motor . Return 11/19 . Please bump up on cancelation LF spot opens .; ordrng 1 279827 (motor!dryer) and 1 WPW10563095 (relay-pts) and 1 WPW10642928 (timer)"
Near Austin, TX 78744
Luis
Job Details: 11/15/2019
REFRIGERATOR LG LFXS28968S/00 "Arrived on site for filter issues. Found damaged water filter head causing filters to disconnect when engaged. Installed a new filter head,installed filter customer provided tested water dispenser unit working as designed"
Near Leander, TX 78641
Lou
Job Details: 11/15/2019
WASHER ELECTROLUX EIFLS60LT0 "arrived on site to inspect washer error messages. Upon further inspection, the customer advised that the unit will get to the rinse and spin modes of each selection ad then stop and the display will read “no water”. Customer had a load going when I arrived and when the cycle got to approximately 5 mins remaining the unit shut down and the display read no water. I placed the unit in diagnostics and tested the unit and at the end error code E11 appeared. I followed the tech sheet under test 1 and it read to replace the pressure switch. Removed and replaced the pressure switch and tested the unit in a fast wash and the unit operated as designed. No water leaks observed during service, job completed."
Near Seguin, TX 78155
Robert
Job Details: 11/15/2019
REFRIGERATOR AMANA ASI2575GRB01 Arrived on job for complaints of unit not cooling. Tested unit. Found sealed system failure. submited check list. Spoke to Erica.; ordrng 1 CNOTE (SEALED SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (DYE DRYER)
Near Leander, TX 78641
Lou
Job Details: 11/15/2019
WASHER GE GTWN4250D1WS "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing no error codes. When I got to the point of testing each mode, nothing happened, but the unit showed no error codes. I removed the front panel to expose the inner cavity and found the motor ground wire broken. I corrected the connector and reconnected the ground wire ad retested. Unit operated as designed. I tested the unit in the Spin/Drain mode and the unit operated as designed. Advised the customer of my findings and repairs. . No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer canceled at the door
Near Austin, TX 78737
Leonardo
Job Details: 11/15/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to for bottom vent missing. Installed bottom vent test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 11/15/2019
OVEN KITCHENAID KEMS309BSS00 "arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 361. My next three readings were 366, 328, 378 for an average of 357 degrees. I advised the customer of my findings. Q
Near Austin, TX 78745
Leonardo
Job Details: 11/15/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to test unit for oven not getting to temp. Test unit and found oven not igniting. Test unit and found wire to ignitor disconnected. Secured wire test unit and unit test good job complete.
Near Spring Branch, TX 78070
Richard
Job Details: 11/15/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TE "Arrived onsite for the refrigerator making noise, upon inspection we listened to the customers recording of the noise and proceeded to diagnosis, upon diagnosis we found a clicking noise that seemed to be coming from the compressor start device, we informed the customer and ordered the new part. Office to reschedule ; ordrng 1 297259515 (controller) and 1 297286803 (capacitor-run)"
Near Austin, TX 78745
Leonardo
Job Details: 11/15/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for upper tracks falling. Replaced both tracks test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78739
Leonardo
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not starting. Test unit and found unit giving F2E2 ui not working. Replaced ui and control board test unit and unit test good no leaks present unit working as designed. Job complete.
Near Austin, TX 78745
Leonardo
Job Details: 11/15/2019
OVEN MAYTAG MEW7530AS01 Arrived on site to test unit for no power to unit. Test fuse and found bad fuse. Replaced fuse and not heat found bad tod. Replaced tod test unit and unit test good job complete.
Near Austin, TX 78737
Leonardo
Job Details: 11/15/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for console not working correctly. Test unit and found stuck keypad. Replaced console test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78749
Leonardo
Job Details: 11/15/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for unit not getting any water in. Test unit and found water line pinched. Secured water line test unit and unit test good job complete no leaks present at this time.
Near Kyle, TX 78640
Leonardo
Job Details: 11/15/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit not heating. Test unit and found heating element working correctly. Found customer using rinse aid. Advised customer that plastic tubs don’t dry completely. Job complete.
Near Round Rock, TX 78664
Paul
Job Details: 11/15/2019
REFRIGERATOR LG LFX25991ST02 "Arrived onsite for the refrigerator with a no cool condition. I found the unit at room temperature with the compressor running and drawing 1.4 amps. The compressor has failed and needs to be replaced and the software updated. Ordering c-notes, compressor, jig, access fitting, and drier.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 C-NOTES (2 HR JOB, OFFICE NEEDS TO RS THE CALL.) and 1 JIG (JIG) and 1 TCA38091801 (UNIVERSAL COMPRESSOR) and 1 TJ90SF8404 (ACCESS FITTING)"
Near Austin, TX 78729
Paul
Job Details: 11/15/2019
REFRIGERATOR KENMORE 106.5110311 "Arrived onsite for the refrigerator that’s not cooling properly. I found the compressor not pumping. I evacuated the system and replaced the compressor, drier, and installed a service valve on the compressor. I vacuumed he system and charged it with 5 oz’s of R134A. The unit is working as designed and has a good frost pattern on the coil. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78739
Leonardo
Job Details: 11/15/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to replaced sump and motor. Replaced sump and motor test unit and unit still not washing. Test board and found bad board. Replaced control board test unit and unit test good no leaks present at this time job complete
Near Wimberley, TX 78676
Luis
Job Details: 11/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,found broken tabs on evaporator cover,prev tech replaced harness assembly but not damaged cover. Ordering new cover and harness. Labor and harness will be covered due to same issue customer responsible for cover.
Near Wimberley, TX 78676
Kevin
Job Details: 11/15/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found washer is not level but no saved error codes, ran all test on manual and it passed. Washer not level due to an uneven floor. Washer is in a detached building semi exposed. Ran test 51 and 52 and it completed properly. Discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 11/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and added lower hinge to bottom of door and reheated gasket and door is now closing properly. No water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 11/15/2019
DRYER AMANA NGD4655EW2 "Arrived on site and found coil valve has failed, after replacing all function has returned to dryer, no lint buildup in dryer at time of service, job complete"
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/15/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for “unit will not start” complaint. Inspected unit and found start button pushed through console. Refitted switch into console. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.