Service History 502 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Whitney, TX 76692

Tyler

Job Details: 11/01/2022

Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue and installed required parts. Pulled vac after insuring there were no leaks with nitrogen. Recharged system with 56g of r600. Found unit functioning as designed and informed customer to allow 24 hrs to stabilize temps. Call complete

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Dripping Springs, TX 78620

Luis

Job Details: 11/01/2022

"Arrived on site for noise complaint. Ran diagnostics on compressor no odd noise,ran fan test slight vibration noise per customer noise complaint is louder,removed back panel adjusted fan housing and panel reassembled unit let unit run in normal operating mode no odd noise. Informed customer if noise returns they need to record noise to diagnose before returned visit"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Leander, TX 78641

Kimo

Job Details: 11/01/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new outer door along with the screws. And tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Austin, TX 78758

Wesley

Job Details: 11/01/2022

Arrived onsite and repaired unit which was shaking due to bad suspension. Tub bounced instead of taught retention. Replaced suspension to repair. All checks good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Granger, TX 76530

Cliff

Job Details: 11/01/2022

Arrived on site to diagnose a washer that is not cycling properly. Found cold water valve failed and replaced valve. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, TX 78660

Joe Z

Job Details: 11/01/2022

Arrived onsite for Dishwasher gasket is leaking. Upon arrival inspected unit and gaskets are good. Ran a normal cycle for a while and could not duplicate a leak. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kyle, TX 78640

Leonardo

Job Details: 11/01/2022

Arrived on site to test unit for no power. Test unit and found unit getting correct voltage but no display. Test unit and found bad ui board. Replaced ui board test unit and unit test good job complete

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Leander, TX 78641

David Z

Job Details: 10/31/2022

Arrived on site to diagnose washer that was not able to run high speed spin. Tested unit and heard scraping coming from bottom of unit and basket barely spun. Checked slider and found the slider ring was separated and slid 3/4 off the central piece. Replaced slider and retested. Verified unit working as designed. Tested in high speed spin. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, TX 78634

Cliff

Job Details: 10/31/2022

Arrived on site to diagnose a refrigerator that was not cooling. Found temps in rc @ 37 and freezer @ 0. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Hutto, TX 78634

Cliff

Job Details: 10/31/2022

Arrived on site to diagnose a Whirlpool refrigerator WRX735SDHZ07 with a filter stuck in housing. Found filter not fully installed preventing it from dropping when filter door is released. Reinstalled filter properly and all is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Austin, TX 78735

Scott

Job Details: 10/31/2022

"Arrived on site ,replaced dishwasher door . No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Austin, TX 78731

Luis

Job Details: 10/31/2022

"Arrived on site. Diagnosed a defective fill tube heater found wires disconnected from aluminum tape,replaced fill tube heater,ran diagnostics all test passed no errors ran fill test passed. No charge heater covered by company 1 year warranty"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Sunset Valley, TX 78745

Scott

Job Details: 10/31/2022

"Arrived on site for unit turning its self off and displays PO but not tripping breaker . All low voltage components checked normal. Called tech line Also FZ light and upper lights out . Ran diagnostics IM ,fan and heater all checked good . Called tech . Reported findings, and ran couple other checked . Recommended following service pointer ,Sr 7734940114, S191AQ Parts & Sp W11460554Ordering LEDs . Call to set return. No water leaks detected at time of service. ; ordrng 12 W11601310 (Led)s"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cedar Park, TX 78613

David Z

Job Details: 10/31/2022

Arrived on site to follow up on washer that was not progressing loads and had a bad switch. Replaced door latch and retested. Unit still will not spin or run water. Per tech Line recommendation we should replace control on next visit. ordrng 1 W11616491 (Control) and 1 W11132207 (Main Harness) and 1 W11035628 (Latch) and 1 W11367297 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Georgetown, TX 78628

Maurice R

Job Details: 10/31/2022

"Arrived onsite for washer stopping in mid cycle. On inspection heard a gridding noise during agitation cycle. Flip the unit up in found oil on the gear case. Oder gear case , no water leaks detected during service. ordrng 1 W11393685 (Gear case)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, TX 78641

Kimo

Job Details: 10/31/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new icemaker and realized that the door gasket was not sent with me. ordrng 1 W10917313 (Gasket)

We serviced a

KENMORE REFRIGERATOR

Model 106.565364

Near Austin, TX 78731

Luis

Job Details: 10/31/2022

"Arrived on site for no dispensing ice. Tested ice dispenser switch not being engaged,removed front cover found broken pins on bracket,ordering new bracket assembly. ordrng 1 WP2180226 (Bracket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Temple, TX 76504

Tyler

Job Details: 10/31/2022

"Arrived on site for refrigerator not cooling, or allowin* light functionality. Upon arrival confirmed issue and upon further inspection found cooling failure caused by evap fan motor not running(ven with stable 120v). Also found rc led failing leading to dc voltage issue. Found unit had full functionality restored and instructed customer to give unit 24 hrs to stabilize temps.

We serviced a

GE REFRIGERATOR

Model PSHS6PGZBESS

Near Round Rock, TX 78665

Cliff

Job Details: 10/31/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater failed and it will need to be replaced to complete repairs. ordrng 1 WR51X10055 (Heater)

We serviced a

GE MICROWAVE

Model PEB7227SL1SS

Near Georgetown, TX 78628

Maurice R

Job Details: 10/31/2022

Arrived onsite for MW door would not open. On inspection we had to force the door open to get model #. Got access to the unit and found the switch board was broken. Ordered switch board and the switch. ; ordrng 1 WB10X27080 (Switch) and 1 WB14X10049 (Switch board)

We serviced a

GE REFRIGERATOR

Model GSL25JGDBLS

Near Round Rock, TX 78665

Cliff

Job Details: 10/31/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser door solenoid rusted and it will need to be replaced to complete repairs. ordrng 1 WR62X10055 (Solenoid)

We serviced a

ELECTROLUX REFRIGERATOR

Model EI27BS16JS6

Near Killeen, TX 76549

Gerry C

Job Details: 10/31/2022

"EI27BS16JS6 Arrived to inspect cooling issue within the RC. During inspection I found the retractor for the right side of the FC door assembly had failed and would not retract the door fully, unless assisted. I found no other issues and the evaporator fan shroud still had remnants of ice from a previous freeze event. Office to order retractor and I am applying our warranty to this service. No leaks observed during service. Office to contact the CX to arrange return service.; ordrng 1 5304474656 (Self-close Assy)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Wimberley, TX 78676

Matthew

Job Details: 10/31/2022

"Arrived onsite to replace damaged freezer door. Took pics. Replaced door, tested unit and unit is functioning properly. Customer also had issue with front grill that was also damaged with the freezer door. Need to order grill ; ordrng 1 WPW10534155 (Grill)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Georgetown, TX 78626

Maurice R

Job Details: 10/31/2022

"Arrived onsite for burnt smell in the MW. On inspection ran the MW and could smell a electrical smell while the MW was operating. Took the unit apart found diode was bad. The white wire from the transformer was burnt. Replaced the transformer,diode and capacitor. Tested unit for 2 minutes and it operated as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Austin, TX 78739

Scott

Job Details: 10/31/2022

"Arrived on site for washer making loud noise while in spin cycle . Ran diagnostics but no noise . Ran a wash cycle with about 7 wet towels . Unit is making loud noise . Bearing is starting to fail. Ordering Tub ,stator , rotor , 2MAN ,2hrs AUTHO . No water leaks detected at time of service. Call to set return ; ordrng 1 2hrs and 1 2ndman and 1 Autho and 1 W10754108 (Tub)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Andice, TX 78628

Kimo

Job Details: 10/31/2022

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new glass door but then realized that there was some Residue on the inside of the glass that I could not remove. Upon further inspection I found that the upper door trim was damaged along with the door seal I am ordering gasket WPW10535778, bracket W11105139 , door trim W11232008. Outer door W11176456 and nameplate W10481433. ; ordrng 1 WPW10535778 (GASKT-DOOR) and 1 W11105139 (BRKT-GLASS) and 1 W11105139 (BRKT-GLASS) and 1 W11232008 (TRIM-DOOR) and 1 W11176456 (Outer door) and 1 W10481433 (Nameplate)"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Round Mountain, TX 78663

Andrew

Job Details: 10/31/2022

Arrived on site to replace parts for dispenser motor. Found harness was good from control to bottom of unit where harness exits cabinet. Recommend replacing replay board as voltage was 35vac and slowly dropping ; ordrng 1 WP2318054 (Control(relay board))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Austin, TX 78704

Wesley

Job Details: 10/31/2022

Arrived onsite for no cool symptom. Found failed sealed system inefficient compressor. R600a unit. Ordering sealed system parts and front left foot assembly which is damaged and will not support the weight of the refrigerator. Will require a second man to access and install new leveling foot. ; ordrng 1 W11183254 (Hinge pin) and 1 W11370574 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600akit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Wimberley, TX 78676

Matthew

Job Details: 10/31/2022

Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found unit lights and fans running but not cooling. Inspected compressor compartment and found compressor was just warm to the touch. Pulled .3 amps. Checked suction and discharge lines and no heat from discharge tube. Both lines room temperature. No frost pattern developing. Unit has inefficient compressor. Ordering sealed system repair 2 hrs. ; ordrng 1 2hrs (2hrs) and 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer) and 1 R600kit (R600 kit) and 1 Lokringkit (Lokring kit)

We serviced a

WHIRLPOOL DRYER

Model MED7230HC2

Near Buda, TX 78610

Kevin

Job Details: 10/31/2022

"Arrived on site and attempted to replace blower wheel found original blower wheel will not separate from motor. It spins in place, Send video to KB/service management. blower housing will need to be ordered and motor, blower wheel housing, and Blower wheel can all be replaced at the same time.; ordrng 1 W10888146 (Blower housing)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Austin, TX 78746

David S

Job Details: 10/31/2022

"Arrived on site for dryer not drying. I spoke to the customer and found out the unit wont dry on regular. Itll run for a few minuets and then shut off. I found service pointer W11485218 which clarified lf1 means the unit is in diagnostics service mode. I tested the moisture sensor through diagnostics and found no change. I am ordering the filter housing, it comes with the moisture strips and harnes. We will replace the control and filter housing at the same time. The office will reschedule when we have eta on the parts.; ordrng 1 W11211470 (Filter housing) and 1 W11109746 (Main harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Elgin, TX 78621

Joe Z

Job Details: 10/31/2022

"Arrived onsite for Stove trips GFCI outlet. When any button is pressed the stove arc flashes. Igniters do not work. Upon arrival inspected unit and found harness is pinched between top panel and chasis. Uploaded pic to SD. Ordering harness W10914403, also front left burner only sparks intermittently. Ordering electrode WPW10515459. ; ordrng 1 WPW10515459 (Electrode) and 1 W10914403 (Wiring harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Austin, TX 78733

David S

Job Details: 10/31/2022

Arrived on site to replace both fridge doors. I replaced the doors and found the right door gasket was torn and the door itself had a scratch on it. I am ordering both to complete the repair. ordrng 1 13107887SQ (Right door) and 1 W10830162 (Gasket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78737

Leonardo

Job Details: 10/31/2022

Arrived on site to test unit for upper and lower rack rusting. Found rust on both racks. Ordering both racks also found door falling ordering new pads ; ordrng 1 W10909088 (Upper rack) and 1 W10161215 (Lower rack) and 2 WP8268961 (Pads)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Round Rock, TX 78681

Paul

Job Details: 10/31/2022

Arrived onsite for a dishwasher leaking water from underneath. I ran the diagnostics cycle and found F9E4 & F9E1 stored codes. I found the diverter leaking water. The sump and motor need to be replaced. Ordering W10861526 sump and motor. ordrng 1 W10861526 (PUMP&MOTOR)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Driftwood, TX 78619

Luis

Job Details: 10/31/2022

"Arrived on site. Arrived tested dispenser no operation and no lights ,removed deli ui found defective ui and harness disconnected harness to deli door tested water and ice passed all lights on. Diagnosed unit will need new deli ui and door; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli ui)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Pflugerville, TX 78660

Cliff

Job Details: 10/31/2022

"Arrived on site to replace previously ordered parts for washer. Replaced control and found drive system binding and grinding. Motor, belt, and cam will need to be replaced to complete repair ordrng 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24HM01

Near Austin, TX 78704

Wesley

Job Details: 10/31/2022

Arrived onsite and verified repeat symptoms of door opening from jolt upon closing triggering the manual open. Called whirlpool techline. Spoke with kirt. Suggested installing a dampener piston. Sr# 7734942698 ordering piston and returning with other parts to repair. ; ordrng 1 W11201804 (Piston)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78736

Kevin

Job Details: 10/31/2022

"Take picture of model and serial on return trip, Arrived on site and found no power showing on display, power to control board is correct from source. Control and control panel will need to be replaced, inspected lower assembly and found gear case is also leaking oil. Gear case and drive assembly will need to be replaced.; ordrng 1 W11478526 (Control) and 1 W11419171 (Control) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10902814 (Wash plate)"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Austin, TX 78744

Matthew

Job Details: 10/31/2022

Arrived onsite for range panel warped. Upon arrival inspected unit. Found heat caused panel to warp affecting keypad functionality. Console panel W10879587 will need replacement. .; ordrng 1 W10879587 (UI)

We serviced a

JENN-AIR COOKTOP

Model JEC8430ADS

Near Copperas Cove, TX 76522

Tyler

Job Details: 10/31/2022

Arrived on site for cooktop meeting previously diagnosed front left burner. Upon arrival confirmed issue and install the card part. Then reassembled and tested unit and found front light burning out fully functioning as designed.

We serviced a

WHIRLPOOL DRYER

Model MGD6630HW3

Near Austin, TX 78735

Scott

Job Details: 10/31/2022

Arrived on site for dented door . Found door in good shape but front panel is dented right underneath door . Ordering front panel and badge . No gas leaks detected. Call to set return ; ordrng 1 W11491471 (Front panel) and 1 W10908007 (Badge)

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15NRXS0

Near Austin, TX 78746

Luis

Job Details: 10/31/2022

"Arrived on site for loud noise. Found water leaking from cap connection to water pan,adjusted and tightened cap ran diagnostics all test passed.

We serviced a

KITCHENAID DISHWASHER

Model KUDP01DLBT3

Near Austin, TX 78749

Leonardo

Job Details: 10/31/2022

Arrived on site to replace fill valve and water line. Couldnt take water line under sink advised customer to get a Plummer and call back when its off to replace water line and fill valve. ;

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXTS0

Near Marble Falls, TX 78654

Lou

Job Details: 10/31/2022

"Arrived on site to inspect ice machine making loud pitched whining sound. Upon further inspection, the customer advised that when the valve comes on it begins to make a loud whining noise and the unit is not making ice but its still cold inside. I turned the unit on and tested and while the valve was dispensing water, I found the grid cutter wires broken (photo). I removed and replaced the grid cutter and inlet valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Leander, TX 78641

Kimo

Job Details: 10/31/2022

Arrived onsite to replace previously diagnosed parts. Upon arrival I installed new evap fan motor. And the drain pan. And tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ETSS00

Near Wimberley, TX 78676

Matthew

Job Details: 10/31/2022

Arrived onsite to replace faulty ice maker. Replaced ice maker and tested. Unit harvested and filled properly. No leaks present at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MHWZ600TK00

Near Belton, TX 76513

Tyler

Job Details: 10/31/2022

Arrived on site for washer giving an F 24 error code indicating a water temple. Upon arrival confirmed issue and found that cause of failure had been because hot and cold side hoses were incorrectly installed. Instructed customer on how to resolve issue then reassembled and tested water in front of the window functioning as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVWB955FW1

Near Salado, TX 76571

Gerry C

Job Details: 10/31/2022

"Arrived to inspect lid lock malfunction. I entered service mode and found F5E2, F7E0 and F5E1 stored in memory. The lid latch assy was broken and required replacement. During inspection I found the gear case had failed and flung oil in a radial pattern around the inside of the chassis. The rotor teeth were damaged due to the gear case failure and it and the slider would require replacement as well. Further testing showed the inlet valve assembly was badly restricted, requiring replacement. Due to the overall required parts, the CX elected to not have any repairs to the unit. No leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near West Lake Hills, TX 78746

David S

Job Details: 10/31/2022

"Arrived on site for whirlpool washing showing error code f6e3. I inspected the unit and work area. I found fault code for stuck key error and acu hmi communication error. I gained access to the hmi and found the board corroded. I tested voltage from the control to the hmi and found good voltage being sent.I replaced the hmi. I cleared the error codes. I ran a encoder test and found it working. I ran a normal cycle and found the unit still operating as designed, several minuets after the unit started. Job complete."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Round Rock, TX 78681

Vincent

Job Details: 10/31/2022

"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not spinning. Tested unit and found belt broken. Replaced parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Austin, TX 78732

Paul

Job Details: 10/31/2022

Arrived onsite for a washer with a broken lid. I found the lid broken on the left side and the left hing bad that caused the lid to break. replace the left hinge and the lid. I replaced both. The lid is opening and closing as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ

Near Austin, TX 78727

Vincent

Job Details: 10/31/2022

"Arrived on site for dishwasher, inspect the unit and work area. Customer is complaining door gasket came off. I inspected door gasket and they looked to be good. I inserted the gasket back in place and tested. There were no leaks present during service, job completed.

We serviced a

GE REFRIGERATOR

Model CVE28DP2NBS1

Near Spicewood, TX 78669

Kevin

Job Details: 10/31/2022

"Arrived on site and found icemaker is making noise of motor does not turn. Replaced icemaker and its cycled properly but did not fill with water. Spoke with SW and ran through several tests in diagnostic cycle. Icemaker valve well actually but there is no water. Icemaker valve is either frozen or valve Has failed. valve is unavailable and fill tube heater may be only replaceable by purchasing a new door.

We serviced a

MAYTAG RANGE

Model MGR6875ADS27

Near Johnson City, TX 78636

Andrew

Job Details: 10/31/2022

Arrived on site to test unit for upper oven not baking. Found top oven turning itself off and unable to turn back on unless power is cycled. Recommend replacing control W10172705. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Leander, TX 78641

Kimo

Job Details: 10/31/2022

Arrived onsite for washer that is not filling or going into wash. Upon arrival I perform a diagnostics test and found that the unit would not fill with water the water valve would hum bit no water would flow. I check that the water was turned on and found that it was. Upon further inspection I found that there was some corrosion in the water feed lines. I cleared them. I installed new valve and tested unit and found unit operating as designed no leaks at time of service. Job complete. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KECC566RBL01

Near Austin, TX 78750

Paul

Job Details: 10/31/2022

Arrived onsite for a cooktop with the RR burner not heating to possibly replaced ordered parts. I found the heater open. I replaced the heater. I tested the unit and found it working as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS07

Near Austin, TX 78746

David S

Job Details: 10/31/2022

"Arrived on site to install previous diagnose gaskets. I installed the new gaskets, the doors are now sealing properly.

We serviced a

GE ICE MACHINE

Model UNC15NJBII

Near Belton, TX 76513

Gerry C

Job Details: 10/31/2022

"UNC15NJBII Arrived to inspect noise. I found a service flash that demonstrated the exact noise the CX heard and it was likely due to required cleaning for this chassis. I sent copies of the process and part number to the CX. During testing, I found the drain pump ran for an extended time, which may be normal for this chassis, but flow appeared to be somewhat slow. I advised the CX if the unit does not drain fully, to contact us and we will be able to order and replace the drain pump if needed

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Del Valle, TX 78617

Joe Z

Job Details: 10/31/2022

Arrived onsite for NO POWER. Upon arrival inspected and test unit. Unit would not respond to any commands. Checked polarity and is good. Lid to unit is locked and cannot get picture of model and serial numbers. Got 120 at control.

We serviced a

WHIRLPOOL MICROWAVE

Model KEMC308KSS04

Near Austin, TX 78732

Paul

Job Details: 10/31/2022

Arrived onsite for a microwave/oven that is showing door when trying to start the unit. I found the 20 amp ceramic fuse open. I tested the door switches that were replaced and they checked good. I put my mini breaker on the fuse holder and tested the unit. The unit completed the cycle and worked as designed but after the cycle was complete and the unit was setting idle the breaker tripped. I replaced the fuse from my truck stock and had to reset the breaker 3 times to get it to stay on. I reinstalled the oven in the wall and was picking up tools and the breaker tripped again. I explained to the customer that the breaker needs to get replaced before they try to use the unit.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Briarcliff, TX 78738

Kevin

Job Details: 10/31/2022

"Arrived on site and customer has a video of washer chiming, set washer into a diagnostic cycle and found saved error code F5E2. Customer has a video of control panel chiming, a new control panel is needed to correct issue.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Dripping Springs, TX 78620

Andrew

Job Details: 10/31/2022

"Arrived on site to test unit for constant PF and tripping breaker. Found drain pump seized causing breaker to trip and prompting PF when breaker reset. Removed pump and found extremely clogged with ziplock bag and other items. Cleared pump and hoses, tested unit Ian diagnostics twice. Unit working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EWH1

Near Temple, TX 76501

Gerry C

Job Details: 10/31/2022

"Arrived to inspect debris within unit. I entered service test mode and found F6E1 and F8E1 stored in memory. I found debris within the sump area, covering the turbidity sensor and causing false readings. I cleared the debris and ran the unit through several service test mode automatic cycles and it operated as designed without generating any further errors or service mode testing errors. No leaks observed during service.

We serviced a

KENMORE RANGE

Model 790.7323331

Near Marble Falls, TX 78654

Lou

Job Details: 10/31/2022

"Arrived on site to inspect range oven not working. Upon further inspection, I tested the bake and broil functions (both use same burner) and found the control relays clicking but the ignitor would not illuminate. I tested the ignitor and found it bad. I removed and replaced the ignitor and retested the oven and cooktop burners and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Kingsland, TX 78639

Lou

Job Details: 10/31/2022

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, the customer advised that the ice maker has stopped making ice twice since they the unit. I tested temps in the FC=5 degrees. I found the e bin full of ice. When I opened the RC door, I found the unit rocking left to right. Also found the u;it doors dont close properly. I leveled the unit and tested the ice maker and unit is operating as designed. I recommended that the customer monitor the ice production and if they see that it is not making ice again to call it in for service. No water leaks observed during service, job completed."

We serviced a

MAYTAG OVEN

Model MGR8670WS1

Near Austin, TX 78745

Leonardo

Job Details: 10/31/2022

Arrived on site to test unit for oven not working. Test unit and found bad control board.

We serviced a

WHIRLPOOL MICROWAVE

Model JMW3430DP02

Near Round Rock, TX 78681

Vincent

Job Details: 10/31/2022

"Arrived on site for microwave combo. Inspected unit and work area. CX complaint was brown otter glass on microwave door. CX had already paid office to order glass

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Round Rock, TX 78664

Vincent

Job Details: 10/31/2022

"Arrived on site for washer, inspected unit and work area. Replaced gearcase, basket and washplate. Replaced parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Wimberley, TX 78676

Matthew

Job Details: 10/31/2022

"Arrived onsite for washer not spinning clothes out completely at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran auto test and all passed without error. Ran individual spin test and drain test and passed. Ran a normal load without error and a quick cycle without error. Lid lock is functioning. Customer stated has used a new cleaning person. I instructed that if the cleaner is using to much detergent or overloading the unit, this can cause the clothes not to spin out properly. Customer will monitor. All components check fine. Job complete.

We serviced a

LG WASHER

Model WM3670HWA

Near Austin, TX 78746

David S

Job Details: 10/31/2022

Arrived on site for the dryer not working. Customer told me about their LG washing machine not draining. I inspected the unit and work area. I found the filter full of debris restricting water flow. I removed the debris and tested the unit. I found it working and draining as designed.

We serviced a

GE MICROWAVE

Model JVM3160RF3SS

Near Del Valle, TX 78617

Joe Z

Job Details: 10/31/2022

"Arrived onsite for TRIPS THE BREAKER WHEN HITS START TO USE. Upon arrival checked polarity and is correct. Got 120VAC . Test unit by heating cup of water for 30 seconds,Five times. Then heated a plate of food for minutes. Unit heated Correctly during all test with no unusual noises. Unit is operating as designed. Cannot duplicate the issue. Advised customer that breaker may be coming week and may need an electrician to check it out. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XSS00

Near Austin, TX 78738

Leonardo

Job Details: 10/31/2022

Arrived on site to test unit for F47 error code. Test unit and found bad module. Replaced module test unit and unit test good job complete.

We serviced a

GE DRYER

Model DRSR495EG8WW

Near Cedar Park, TX 78613

David Z

Job Details: 10/31/2022

Arrived on site to follow up on dryer that had a failed motor. Was able to remove motor and separate the blower wheel. Replaced motor and blower wheel. Reassembled and tested. Verified all working as designed. Call complete.

We serviced a

GE DISHWASHER

Model GDF540HSF2SS

Near Cedar Park, TX 78613

David Z

Job Details: 10/31/2022

Arrived on site to install float switch to resolve disabled heater. Verified overload was not tripped. Installed float switch and tested heater. Verified all working as designed. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Marble Falls, TX 78654

Lou

Job Details: 10/31/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the transformer failure, I removed and replaced the transformer and tested. During testing, I found the new recirculating pump that had recently been replaced had failed. I removed and replaced the recirculating pump and retested and unit is operating as designed. Per customer approval, No water leaks observed during service, job completed."

We serviced a

GE DISHWASHER

Model GDT605PSM6SS

Near Leander, TX 78641

David Z

Job Details: 10/31/2022

Arrived on site to diagnose dishwasher with upper spray arm issues. On arrival found the upper spray arm and conduit had been knocked off / removed from unit. Found parts were still intact and could be reused. Reassembled upper rack and spray arm components. Call complete.

We serviced a

SAMSUNG DRYER

Model DVE45R6300W/A3

Near Briarcliff, TX 78669

Kevin

Job Details: 10/31/2022

"Arrived on site and inspected dryer and found steam nozzle has broken off of rear panel. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Liberty Hill, TX 78642

David Z

Job Details: 10/31/2022

"Arrived on site to diagnose oven that had no power after a broil cycle. Examined unit and tested thermal fuse. Power was out to unit on arrival. Thermal fuse was open, causing the failure. Replaced thermal fuse and tested. Found oven working properly. Checked for errors and found none present. Ran blower and found good airflow. Fuse likely failed due to being hit with steam

We serviced a

GE DISHWASHER

Model ZDT800SSF5SS

Near Austin, TX 78746

David S

Job Details: 10/31/2022

Arrived on site to install a new float switch. I gained access to the float switch. I cleared the error codes. I fill the tube with water and let it run the heater for two minuets. The unit is now heating as designed.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Austin, TX 78749

Kevin

Job Details: 10/31/2022

"Arrived on site and inspected dryer and found connection at terminal block from power cord is loose. Incorrect power cord was used and connector worked itself loose overtime. Replaced terminal block and recommended Tenant to recommend to homeowner that the correct type of power cord

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062DEM00

Near Austin, TX 78750

Vincent

Job Details: 10/31/2022

"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered my previous tech. Recovered the refrigerant and unbraced all connections and removed the old evap and compressor. Installed athe new compressor and new evap and ohm the heater and was good. Braced the connections and new access valve and new dryer. Vacuumed the system for 15 min and then charged it with 5.00oz of R134. Inspected the frost pattern and was good. Reassembled unit and asked CX to allow 24hrs to cool. No leaks where observed during service job completed.

We serviced a

GE REFRIGERATOR

Model ZISB480DRJ

Near Dripping Springs, TX 78620

Luis

Job Details: 10/31/2022

Arrived on site. Replaced defective inverter powered unit on compressor powered on

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWHZ00

Near Austin, TX 78759

Wesley

Job Details: 10/31/2022

Arrived onsite and found the freezer door had become out of alignment. Removed ice and realigned by timing the gears. Advised the customer on preventing timeline failure and correcting alignment before ice obstructs the Unit is now operating as designed. Serviced covered under the call back period for same issue.

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Austin, TX 78757

Wesley

Job Details: 10/31/2022

Arrived onsite for washer not spinning. Tested unit and was unable to enter diagnostics through repeated attempts. Unit drains and the door locks and did observe a quarter turn during sensing at the beginning of a cycle. After resetting was able to run a spin calibration and automatic diagnostics. No apparent failure beyond a logic glitch that required a reset to repair.

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM2

Near Buda, TX 78610

Leonardo

Job Details: 10/31/2022

Arrived on site to replace console. Replaced console test unit and unit test good.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS

Near Cedar Creek, TX 78612

Joe Z

Job Details: 10/31/2022

"Arrived onsite for Surface Burner Flames Too High. Upon arrival,inspected unit and found that conversion from natural gas to propane needs to be done. Advised customer that a plumber needs to be called to install conversion kit to all 5 cooktop burners as well as oven and also regulator screw needs to be adjusted. No leaks present at this time. Job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIO18NNZS2

Near Killeen, TX 76549

Tyler

Job Details: 10/31/2022

Arrived on site for ice machine needing previously diagnose compressor evaporator and other related sealed system parts. Upon arrival installed required parts. Pulled vacuum and Ensured there are no leaks in the system and then recharged unit with 5 1/2 ounces of refrigerant. Allowed units run one harvest cycle and found ice been created on evaporator plate. Inform customer to give you a 24 hours to fill been. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near New Braunfels, TX 78130

Andrey

Job Details: 10/31/2022

"Arrived on site to replace previously diagnosed cabinet wrap and console, replaced parts, unit is now functioning as designed, job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Austin, TX 78746

David S

Job Details: 10/31/2022

"Arrived on site for whirlpool front load washing machine taking too long to fill. I inspected the unit and work area. I found fault code F8e1 long fil in diagnostics. I found the cold water valve not opening all the way. I checked the water pressure from the wall on both hot and cold, I found it good. I made sure the water lines internally were clear. I replaced the cold water valve and tested the unit it is now working as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near San Marcos, TX 78666

Andrey

Job Details: 10/31/2022

"Arrived on site to test unit for no light and no heat in oven, tested unit found console flickering, light is not activating and igniters not sparking, customer stated that they had a lighting strike in back yard and after it did not work, replaced control igniters are now sparking and lights are working but console still flickering, replaced console, tested unit, u it now functioning as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Round Rock, TX 78681

David Z

Job Details: 10/31/2022

"Arrived on site to follow up on refrigerator that was not cooling. On arrival unit was off and unplugged. Ran unit and checked pressures. Unit felt a little low, only 50 psi high side. Compressor turned off 5 Seconds after coming on and wouldn't stay on. Ran compressor from diagnostic. Compressor does run, but seems low on charge. Checked for leaks with black light and didn't find any. Evacuated system and vacuumed out. Pressurized with nitrogen and found no leaks, and confirmed nitrogen was moving through system fully. Charged to mfr specs. Retested and found pressures up. Advised to follow up if cooling does not return to normal, or unit stays off abnormally long. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Round Rock, TX 78665

Vincent

Job Details: 10/31/2022

Arrived on site for LED modules. Replaced modules out and tested unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78626

Maurice R

Job Details: 10/31/2022

"Arrived onsite for previously diagnosed parts. Installed the door, tested the door and working as designed. No gas leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS00

Near Salado, TX 76571

Gerry C

Job Details: 10/31/2022

"Arrived to inspect heating issue. I found the unit averaged 14 degrees above the set temperature in the upper chamber and induced a -15? offset and instructed the CX how to change it if needed. I also advised the CX how to utilize a baking sheet in the lower rack level, below other baking pans, to facilitate a more even temperature within the chassis. Operational test good. Warranty applied to this service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ04

Near Austin, TX 78751

Wesley

Job Details: 10/31/2022

Sr#7734940302 arrived onsite and confirmed complaint of frozen water line. Determined water line is not serviceable and is freezing in the conduit over the icebox indicating insufficient liner insulation. Documented with techline rep Andy. Designated for review as non repairable. Customer to follow up with whirlpool customer care on non repair solution.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Bastrop, TX 78602

Joe Z

Job Details: 10/31/2022

Arrived onsite to install previously ordered parts. Replaced water fill valve W11210459. Test unit and unit now operates as designed. No leaks present at this time. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Marble Falls, TX 78654

Lou

Job Details: 10/31/2022

"Arrived on site to inspect ice machine noises. Upon further inspection, I found the unit full of ice and the ice bin thermistor functioning properly. I placed the unit in diagnostics and tested and found the recirculating pump making the groaning noise. I removed and replaced the pump and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Pflugerville, TX 78660

Cliff

Job Details: 10/31/2022

Arrived on site to diagnose a washer that is leaking. Found evidence of leaking from fabric softener dispenser and replaced dispenser. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Georgetown, TX 78626

Maurice R

Job Details: 10/31/2022

"Arrived onsite for previously diagnosed parts. Installed the control board and drain pump. Tested unit. In. Diagnostics mode, the unit operating as designed. No water leaks detected during service."