Near Austin, TX 78728
Wesley
Job Details: 12/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite and replaced stops because the upper rack kept popping loose. All checks good.
Near Austin, TX 78738
Brandon
Job Details: 12/09/2020
OVEN GE ZGP366LR4SS "Arrived on site to replace ignitor, found new ignitor was damaged after I installed it. Ordering ignitor. ; ordrng 1 Wb13x25264 (Ignitor)"
Near Seguin, TX 78155
Noah D
Job Details: 12/09/2020
DISHWASHER KITCHENAID KDPM804KPS0 "Arrived on site to inspect dishwasher for not draining, per Techline replaced the main control, customer stated it did not fix issue, ordering new drain pump, ; ordrng 1 W11035709 (DRAIN ) and 1 W11131184 (HOSE)"
Near Killeen, TX 76549
Al
Job Details: 12/09/2020
REFRIGERATOR FRIGIDAIRE LFHT2131QF0 Arrived to install previously ordered part.R&R the gasket and unit tested as designed.Job completed
Near Austin, TX 78739
Kevin
Job Details: 12/09/2020
WASHER WHIRLPOOL WTW7340XW0 "Arrived on site and inspected washer and found bearing noise during the spin cycle, At this time washer is not leaking during a cycle, job complete"
Near Kyle, TX 78640
Richard
Job Details: 12/09/2020
RANGE GE JGBS07PEH1WW
Near Kyle, TX 78640
Richard
Job Details: 12/09/2020
DISHWASHER GE GSD2200G02WW Arrived onsite for the dishwasher not draining. During testing found that the knock out has not been removed causing the issue. Removed knock out from garage disposal and dishwasher tested good and draining properly. Complete
Near Belton, TX 76513
Tyler
Job Details: 12/09/2020
WASHER MAYTAG MVWB835DW4
Near Georgetown, TX 78633
Cliff
Job Details: 12/09/2020
DRYER ROPER RED4516FW0 Arrived on site to replace element and heater box for dryer. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Seguin, TX 78155
Noah D
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site to inspect fridge for freezer frost, upon inspection found the lower freezer encased in frost, gap was apparent in gasket, led was flashing but was unable to pull drawer due to ice, customer is instructed to defrost unit 2 days before return visit. Office to reschedule ; ordrng 1 W11251749 (LED)"
Near Austin, TX 78757
Scott
Job Details: 12/09/2020
WASHER MAYTAG MVW6230HW0 Arrived on site for left hing rubbing . Found hinge bent and making rubbing noise as well as soft close not working properly . Ordering both hinges . Call to set return . No water leaks detected at time of service.; ordrng 1 W11128305 (HINGE LH) and 1 W11128306 (RH HINGE )
Near Austin, TX 78759
David Z
Job Details: 12/09/2020
COMPACTOR KITCHENAID KTTS505EPA "Arrived on site to diagnose compactor that is not sitting flush when being rolled out on both sides. Left side stop hits first, with right side still being off by 1/2 inch. Removed the bin drawer and checked and it does not sit square. Based on how the font panel is attached it appears to be twisting the front of the drawer and shifting it. Advised customer to remove that door panel (wood) and reattach it to square the door. If they can not resolve we will need new drawer assembly. Call complete."
Near Austin, TX 78717
Wesley
Job Details: 12/09/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite and found unit will not heat at all and throws f8e0 error. However unit functions perfectly in diagnostics. Ordering panel and returning with control and blower just in case. ; ordrng 1 W11296171 (console)
Near Georgetown, TX 78633
Cliff
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker tray damaged. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 12/09/2020
DISHWASHER WHIRLPOOL WDF330PAHB3 Arrived on site and unit working they said it’s fix job complete
Near Georgetown, TX 78633
Cliff
Job Details: 12/09/2020
REFRIGERATOR GE GTS22ICMBRWW
Near San Marcos, TX 78666
Richard
Job Details: 12/09/2020
DISHWASHER KITCHENAID KDTE204KPS0
Near Buda, TX 78610
Chase
Job Details: 12/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS04 Arrived on site. Removed old refrigerator and installed new. Connected water line and no water leaks present. Job complete
Near Temple, TX 76504
Jonathan M
Job Details: 12/09/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Attempted to remove the spanner nut and found the spanner nut completely cross threaded. Spanner nut would spend but not come up to be removed. Due to this issue, the unit would need a complete rebuild including outer tub, filter, inner basket, gearcase, agitator, Console (for power issues), spanner nut, and agitator screw at the minimum for repair. Ordering parts and office will need to contact AHS If authorization is given, service would require two technicians and two hours for rebuild. ; ordrng 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10743982 (screw) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 WP8533928 (screw)"
Near Round Rock, TX 78681
Justin
Job Details: 12/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher to install previously diagnosed parts. Installed new OWI, control, and drain pump. Customer stated the unit will run about 15-20 minutes before unit shuts off, therefore I ran normal cycle for 20 minutes and there was no shut off. Put unit into diagnostics mode and ran test cycle, unit was working as designed.
Near Briarcliff, TX 78669
Robert
Job Details: 12/09/2020
MICROWAVE WHIRLPOOL GH7155XHS1 "Arrived on job for complaints of noise. Found source of noise is the synchronous motor. Will need motor to complete repairs. ; ordrng 1 4359515 (motor,synchronous)"
Near Georgetown, TX 78628
Kayman
Job Details: 12/09/2020
COOKTOP GE CGP350SET3SS Arrived onsite for cooktop with partial lighting on center burner. Upon inspection I found 1 or more of the orifices clogged causing the partial burn. I was able to clean out the orifices with some small wire. I tested the unit and all burners including center are working as designed at this time.
Near Briarcliff, TX 78669
Robert
Job Details: 12/09/2020
REFRIGERATOR FRIGIDAIRE FGSS2635TF6 Arrived on job for complaints of only get crushed ice. Found the solenoid stuck in wrong position. Adjusted to proper setting and test.
Near Round Rock, TX 78664
Andy
Job Details: 12/09/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer leaking from dispenser. Tested and inspected unit and found failed dispenser. Ordering needed part. Valves will need to be replaced as well. Unit is stacked and will need 2 man job. 2 hour job. Office to schedule return trip. ; ordrng 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11465532 (DISPENSER )
Near Liberty Hill, TX 78642
Lou
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived on site to install previously diagnosed and ordered parts. Due to the FC door slides being badly gunked up and not sliding to close the door, I removed and replaced both slides and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Robert
Job Details: 12/09/2020
DISHWASHER GE PDT845SSJ0SS Arrived on job for complaints of not starting. Found turbidity sensor not sensing properly. Will need to replace sensor. Part number found ps11762982; saved tckt
Near Leander, TX 78641
Lou
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site to install previously diagnosed and ordered part. Due to the left FC door harness having broken wires, I removed and replaced the left door and tested. Unit is operating as designed. No water leaks observed during service, job completed"
Near Lakeway, TX 78738
Brandon
Job Details: 12/09/2020
COOKTOP KITCHENAID KCGS350ESS00 ; ordrng 1 W10811599 (Burner head) and 1 W11246817 (Valve) and 1 Cnote (Office to reschedule)
Near Austin, TX 78757
Scott
Job Details: 12/09/2020
OVEN WHIRLPOOL KFGD500ESS04 "Arrived on site for oven temp issues . Ran temp check , was high . Recalibrated but still running high. Ordering control. Stove top issue was where vent for oven is . Temps were within specs . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10877013 (CONTROL)"
Near Seguin, TX 78155
Noah D
Job Details: 12/09/2020
REFRIGERATOR GE GTS18DBMCLWW Arrived on site to inspect fridge for not starting. Upon inspection found the relay broken. Replaced start relay. All functions returned. Complete
Near Canyon Lake, TX 78132
Noah D
Job Details: 12/09/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer for not draining, upon inspection found no water leaving pump, pulled pump filter and found it clogged, unclogged drain and tested. All functions returned. Complete"
Near Austin, TX 78747
Luis
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Arrived on site for freezing in fresh food and ice build up in freezer. Found excessive amount of ice on freezer liner and door removed ice found liner are freezer door warped and pulled away from door allowing warm air to enter around gasket,called tech support for freezing in fresh food per tech support need to replace gasket on damper. ATTN: returning tech call LM before installing gasket!!; ordrng 1 W11104481 (FREEZER DOOR) and 1 WP67006341 (DAMPER GASKET )"
Near New Braunfels, TX 78130
Noah D
Job Details: 12/09/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for loud operation, upon inspection I found the unit off balance, feet were unleveled. No codes or extra noise during testing had been found. Complete"
Near Austin, TX 78732
Brandon
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL JF42NXFXDE00 "Arrived on site for customer complaint of front of shelves falling off, found three of shelves front trim had come loose. I added epoxy to the trim, unit tested good."
Near Round Rock, TX 78664
Wesley
Job Details: 12/09/2020
WASHER AMANA NTW4516FW3 Arrived onsite and found control dead. Ordering control to repair and returning with latch. ; ordrng 1 W11170317 (cntrl-elec)
Near Robinson, TX 76706
Jonathan M
Job Details: 12/09/2020
REFRIGERATOR MAYTAG MFT2976AEB00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both parts and tested unit. Unit is now working as designed. Call complete.
Near Austin, TX 78739
Kevin
Job Details: 12/09/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found temperature is good and airflow is good, Found timer is not advancing. Spoke with techline and confirmed that only timer is needed to correct issue.
Near Buda, TX 78610
Jacob
Job Details: 12/09/2020
DRYER KENMORE 110.6120201 Arrived onsite for unit not heating and not shutting off. Tested unit. Found that the timer was not allowing unit to heat or turn on when ready to start. Replaced timer. Tested unit. Unit test good. No issues at this time.
Near Briarcliff, TX 78669
Robert
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on job for complaints of noise. Was not able to duplicate at time of service. Instructed customer on ways to help narrow down sorce on noise
Near Belton, TX 76513
Jonathan M
Job Details: 12/09/2020
DISHWASHER FRIGIDAIRE FFID2426TS1A Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced lower spray arm and tested unit. Unit is now working as designed. Call complete.
Near Kyle, TX 78640
Leonardo
Job Details: 12/09/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived on site to test unit for left front burner not working. Test unit and found bad receptacle replaced part test unit and unit test good job complete
Near Temple, TX 76502
Tyler
Job Details: 12/09/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site for microwave rumbling continuously even after the last repair. Upon arrival I ran a quick one minute test on the unit to verify where the sound was coming from and upon further inspection I was able to verify the second time around that the turntable motor was starting to go bad and rattling internally causing the turntable plate to shift. I ended up installing the turntable motor and reassembled the unit and verified that the sound no longer occurs. Call complete
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for LEAKING WATER OVER ICE MAKER AND DOWN THE DOOR INSIDE--FREEZING UP AT THE BOTTOM--NOT MAKING ICE. Removed ice maker and found mold completely iced over. Installed new ice maker and called for harvest. Ice maker operating as designed. No leaks detected. Job completed.
Near Leander, TX 78641
Lou
Job Details: 12/09/2020
REFRIGERATOR KITCHENAID kddc24cvs01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I jumped the ice maker from points T-H and the ice maker began to harvest. When it called for water, I found the fill tube was frozen. Removed the door/drawer and removed the ice from the fill tube and chute and tested again and no water came from the fill tube, but I could hear the valve opening. I removed the filter and retested and the ice maker filled. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 12/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived onsite and found unit upper spray arm was damaged. Replaced spray arm
Near Leander, TX 78641
Lou
Job Details: 12/09/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit user interface panel and hv controls not functioning properly and the fill tube freezing and right RC door gasket being torn I removed and replaced the UI panel, hv control, fill tube assembly and right RC door gasket and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Kayman
Job Details: 12/09/2020
DISHWASHER GE ZDT915SSJ2SS Arrived onsite for dishwasher showing leak detected error. Upon inspection I found the pan underneath the unit full of water and engaging the float switch. I ran the unit and watched for any leaks but could not detect any. I filled the kitchen sink and tested the drain under pressure to see if any back pressure would cause a leak. But no leak. I ran a few more cycles and drains but the unit would not leak while I was onsite. I advised that it may start leaking after a couple of hours of the wash motor washing. No leaks were detected using time of service but evidence of a leak was present I advised the customer to monitor the unit and give us a call if any issues arise.
Near Elgin, TX 78621
Andy
Job Details: 12/09/2020
DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found water supply turned off. Turned on water supply and tested unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Manor, TX 78653
Matthew
Job Details: 12/09/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not heating. Upon inspection found faulty cutoff. Replaced cutoff, tested unit and unit is functioning properly. Job complete"
Near Salado, TX 76571
Tyler
Job Details: 12/09/2020
REFRIGERATOR JENN-AIR JFC2290REP00 Arrived on site for refrigerator not making ice properly. Upon arrival I ran a icemaker filters but found that the fill line was clogged inside the freezer indicating that the water valve had been leaking over a gradual period of time.
Near Mustang Ridge, TX 78610
Jacob
Job Details: 12/09/2020
DRYER WHIRLPOOL WED7000DW2 Arrived onsite to correct vent tube. Corrected vent tube. No issues at this time. Job complete
Near Austin, TX 78717
David Z
Job Details: 12/09/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to follow up on MW oven combo having issues with MW light.
Near Mustang Ridge, TX 78610
Jacob
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived onsite for water dispenser to unit dripping water still. Called Techline. Suggested to order the left side freezer door as a replacement but also said that it may not fix the issue as the unit is known to leak from time to time. Got Sr#7728708762. Let customer know what is going on.
Near Austin, TX 78741
Kevin
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site and found original icemaker has started working since last visit. Customer reports that it is still intermittent, replaced icemaker and ensured it cycled. No water leaks from connections at time of service, job complete"
Near Austin, TX 78746
Kevin
Job Details: 12/09/2020
COOKTOP KITCHENAID KICU569XSS Arrived on site and replaced both modules and user interface diagnosed on previous visit after programming cooktop it is operating properly again. Job complete
Near Leander, TX 78641
Kayman
Job Details: 12/09/2020
OVEN WHIRLPOOL WFG720H0AS1 "Arrived onsite for oven intermittently not igniting and not staying on. I found that the unit would sometimes try to preheat but it would light then keep sparking while the burner was lit and shut off. Indicating a supply of voltage when not called for, I was not able to test the sensor due to the oven being hot prior to my arrival. I am ordering the Bake harness (WPW10701462) sensor (WPW10181986) and returning in with the main control for repair. Office to R/S due to part availability. ; ordrng 1 WPW10181986 (sensor) and 1 WPW10701462 (harns-wire)"
Near Cedar Park, TX 78613
Wesley
Job Details: 12/09/2020
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onsite and replaced the pump due to thin ice. Possible cause low water due to bad sensor. Advised customer on repair. All checks good.
Near Georgetown, TX 78633
Cliff
Job Details: 12/09/2020
REFRIGERATOR GE GSS25GSHBCSS Arrived on site to diagnose a refrigerator that is not dispensing water. Tested unit and found failed filter manifold. Replaced manifold and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Driftwood, TX 78619
Leonardo
Job Details: 12/09/2020
MICROWAVE GE JVM3160DFWW Arrived on site to test unit for no power. Test unit and found bad fuse customer will replace fuse job complete.
Near Austin, TX 78747
Luis
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for ice maker issues. Unable to remove bin without damaging housing assembly,bin frozen in housing. Customer will need to defrost unit to allow bin to be removed ordering icemaker and bin. Customer will call into office once unit has been defrosted; ordrng 1 W11185686 (ICE CONTAINER) and 1 WPW10300024 (ICEMAKER)"
Near Driftwood, TX 78619
Leonardo
Job Details: 12/09/2020
OVEN KITCHENAID KEBK206BSS00 Arrived on site to test unit for oven not getting to temp when both ovens are on. Over temp error and in unit reading temp correctly. Will need new sensor and control board and console.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/09/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washer After final spin cycle starts there is a loud screeching noise and the pause button will not stop the cycle or release the lid. This happens with all cycles and level. The tub is free swinging. The tub was hitting the side of the cabinet and eventually caused the lid to lock. With this, the notes for todays visit are unrelated to the actual issue I’ve returned for today. Today I placed the washer in a normal cycle and washer filled and agitated and drained as designed. Asked customer if she had clothes we could wash in a quick cycle in order for me to test the unit with a load. Washer filled and agitated as designed. Washer drained but continued to fill to to try and rebalance. Placed in diagnostics and ran the calibration. Ran another quick cycle to test for normal operation. Still not balancing load and causing clothes to tangle in agitator. Removed cam and corrected direction of cam piece. Found belt way to easy to remove so
Near Austin, TX 78726
David Z
Job Details: 12/09/2020
DRYER MAYTAG MEDB880BW0 "Arrived on site to diagnose dryer with door not catching and electrical smell. Found no odors after running unit for about 5 minutes, checked wiring and found no wiring damage. Unit does however have issues venting, could see lint all down the back of the unit and on the floor from the wall outlet. Advised on replacing the catch in the door. Replaced catch and advised to correct vent seal. All seems to be working as designed.
Near Austin, TX 78737
Leonardo
Job Details: 12/09/2020
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site to replace chimney. Found new part damaged ordering part again office to reschedule ; ordrng 1 2MANJOB (2 MAN JOB ) and 2 W11417192 (CHIMNEY )s
Near Austin, TX 78728
Luis
Job Details: 12/09/2020
REFRIGERATOR KITCHENAID KFCS22EVBL5 "Arrived on site,installed glide assembly,tested ice bucket operation good."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/09/2020
DISHWASHER GE GDT695SSJ0SS Arrived on site to install previously diagnosed part. Turned on dishwasher to check power before starting repair.No further repairs needed. No leaks detected. Job completed.
Near Austin, TX 78758
Scott
Job Details: 12/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site ,replaced both drain hoses and drain motor . Tested unit . Unit is now draining properly . No water leaks detected at time of service. Job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 12/09/2020
REFRIGERATOR MAYTAG msd2732grs Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in system.
Near Kyle, TX 78640
Richard
Job Details: 12/09/2020
DRYER WHIRLPOOL WED7120HW1 Arrived onsite for the dryer not working properly. During testing found that no issues with the air flow or heating. Dryer tested good and working to manufacture specs. The check vent was displayed has a reminder to let customer know to clean out the lent trap. Switch is normal. No issues found at this time complete
Near Austin, TX 78730
David Z
Job Details: 12/09/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to diagnose dishwasher not cleaning dishes. Found water entering unit, but wash motor never engaged, just hums. Removed and replaced sump and retested. Verified proper operation, no water leaks found. All is working as designed.
Near Austin, TX 78746
Kevin
Job Details: 12/09/2020
WASHER MAYTAG MVWB766FW0 arrived on site and inspected washer and found saved error code F8E1, set washer into a diagnostic cycle and found no water flow from coal valve. After replacement water valve is operating properly. No water leaks from connections at time of service, job complete."
Near Cedar Park, TX 78613
David Z
Job Details: 12/09/2020
WASHER GE GTW460ASJ5WW "Arrived on site to follow up on washer not draining. On arrival found the unit has drained. Customer had said they washed some blankets and they were still wet. I advised them that blankets will cause the unit to go off balance, which will stop a cycle and leave them wet. I tested drain, spin and fill and everything is working as designed. I found the drain hose was incredibly long, and sat an inch into the standpipe water. I resecured the drain line further out so that the hose is no longer in the standpipe water, which can siphon back. All is working as designed. Call complete."
Near Austin, TX 78757
Scott
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Arrived on site for no cool refrigerator. Found large ice ball at welds of evap . Weak frost pattern on evap . Unit will need sealed system repair as well as evap fan .
Near Manor, TX 78653
Matthew
Job Details: 12/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher not cleaning dishes. Upon inspection found unit with error code F4E3 wash motor is not running. Tested unit and wash motor would not engage. Need to order and replace sump and motor assembly. Office to reschedule. ; ordrng 1 W11085683 (pump&motor)
Near Georgetown, TX 78628
Kayman
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRT549SZDB00 Arrived onsite to install previously diagnosed parts. I installed the RC gasket and inspected the function of the unit. The gasket is sealing as designed and the unit is cooling as designed at this time. Job complete.
Near Austin, TX 78752
Jacob
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for unit not putting out ice. Checked ice bin. Saw that some ice had gotten foze up in the bin from the customer not using the dispenser a lot. Removed ice from the bin. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78741
Justin
Job Details: 12/09/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range getting to hot on the door after heat. Upon inspection found door sitting incorrectly on left side. Uninstalled door and reinstalled, checked seal of door and found good. Advised customer on UL rating for door in regards to heat. Found upper door trim bowing and not sitting over top of inside oven glass. Ordering trim. Office to reschedule. Called techline and spoke with Scott and received SR# 7729470022.; ordrng 1 W11105139 (TOP DOOR TRIM)"
Near Spicewood, TX 78669
Robert
Job Details: 12/09/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of no power. Found the control shorted.After replacement test operation. No leaks detected at time of service
Near Driftwood, TX 78619
Leonardo
Job Details: 12/09/2020
MICROWAVE KITCHENAID KOCE500ESS01 Arrived on site to test unit for door not closing correctly to the microwave. Test unit and found bad hinges and bad door. Will need to replace hinges
Near Cedar Park, TX 78613
David Z
Job Details: 12/09/2020
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to install thermal fuse to resolve panel being out. Installed thermal fuse and retested. Unit came back on, however several buttons are not working. Console appears to have failed at the same time, or ribbon cable has cracked due to age and heat. Advised customer we would need a new console to further resolve repair.
Near Round Rock, TX 78681
David S
Job Details: 12/09/2020
COOKTOP KITCHENAID KICU569XSS00 Arrived on site to install previous diagnosed part. I gained access to the display and module. I replaced both new. I programmed the module to then cooktop. I tested all the heaters and the unit is working as designed. Job complete.
Near Round Rock, TX 78681
David S
Job Details: 12/09/2020
COOKTOP KITCHENAID KICU569XSS00 Arrived on site to install previous diagnosed part. I gained access to the display and module. I replaced both new. I programmed the module to then cooktop. I tested all the heaters and the unit is working as designed. Job complete.
Near Austin, TX 78730
David Z
Job Details: 12/09/2020
DRYER MAYTAG WED86HEBC0 Arrived on site to diagnose dryer not drying well. Found unit is heating but not drying. Found no airflow coming from vents outside. Customer needs to have vents cleaned. Dryer itself is working. Provided customer contact for dryer vent wizard.
Near Austin, TX 78717
Wesley
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and found unit operating with ice around fan from freezer door staying open. Defrosted all ice and replaced motor evap.
Near Leander, TX 78641
Kayman
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 Arrived onsite to install previously diagnosed parts. Ordering the coupling (WP2220458) and returning with all other parts needed for ice dispenser issue. Spoke with customer office to R/S ; ordrng 1 WP2220458 (coupling)
Near Austin, TX 78750
Chase
Job Details: 12/09/2020
COOKTOP JENN-AIR JED3430GS01 Arrived on site removed old cook cook top and replaced with new job complete
Near San Marcos, TX 78666
Richard
Job Details: 12/09/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer not drying. Ran diagnostics and found no issues with dryer it’s heating properly and tumbling properly. Advised customer on use and care for the dryer. Complete
Near Granger, TX 76530
Andy
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 12/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=14 degrees but it had just gone into defrost and tested the ice box and it was 28 degrees. Also found the RC temp setting at 33. While testing temps, I tested the ice maker in tested 56, 57, 58, 59, 15, 45 and all tests passed. I found ice built up on the left side of the RC evaporator and when I removed the cover I found the cap tube and part of the suction line with a ball of ice built up. I removed the ice with my steamer and found the water was not flowing downhill in the drip pan. I adjusted the pan and tested and found the water flowing downward. The drip pan is badly warped but is not available to order. I explained to the customer what I found and what I repaired. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Richard
Job Details: 12/09/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 Arrived onsite for the refrigerator not dispensing water or making ice. During testing found that that water vacle was the cause of the issue. Replaced valve and dispenser works good and ice maker filled with water. Complete
Near Georgetown, TX 78626
Cliff
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker has frozen over motor And has been leaking internally. Installed new icemaker and found icemaker would not call for water indicating defective part. Re-ordering icemaker. Icemaker and valve to be installed at same time to complete repair. Office to set a return appointment.; ordrng 1 1129313 (ice maker kit comp.)
Near Austin, TX 78735
Kevin
Job Details: 12/09/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and replaced all parts diagnosed on previous visit. Water and ice will now dispense, all interior lighting is on, ran test 45 and 57 to confirm icemaker is going to work properly. 7729469849"
Near Leander, TX 78641
Lou
Job Details: 12/09/2020
WASHER WHIRLPOOL WTW8500DC2 "Arrived on site to inspect washer tripping breaker and hot valve not turning off. Upon further inspection, I found the hot valve at the wall turned off. Turned water on and placed the unit in diagnostics showing error code F3E2. Cleared the code and continued with testing. When the unit began to fill with hot water and was to stop filling, the hot water continued to flow at a fast pace. I turned the hot water off and removed the console and tested the valve. I found every valve out of range.I removed and replaced the valve and calibrated the unit. Retested and the unit is operating as designed. I found on the old valve that the sensor pins were badly oxidized and due to water getting on the connection, the connection was shorting out and causing an interference in the electrical current causing the GFCI breaker to trip. No water leaks observed during service, job completed."
Near Austin, TX 78732
David Z
Job Details: 12/09/2020
WASHER WHIRLPOOL WFW96HEAC0 "Arrived on site to install customer supplied bellow for washer. New bellow did not have cutouts for the light and steam holes, but was molded to use them. I advised if I cut them it may split or leak later. Customer gave ok to install. Cut out holes and installed new bellow Verified proper operation and no leaks present. Call complete."
Near Leander, TX 78641
Kayman
Job Details: 12/09/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite to install previously diagnosed parts. I found that the wrong switch membrane was ordered. Ordering Switch membrane (W10879587) office to R/S due to part availability. ; ordrng 1 W10879587 (swtch-memb)
Near Austin, TX 78732
Brandon
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for customer complaint of unit not cooling and ice indies on back wall. Found unit not going into proper defrost. I activated heater in diagnostics mode, heater turned on, found miscommunication between control and thermistor. I replaced control and thermistor. Unit tested good."
Near Austin, TX 78759
Scott
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 Arrived on site for unit still not making ice and replace dispenser motor . Tested IM and found maker was stuck in heater activation. All voltage checked were good . Door switches and bin level sensor checked good . Reordering ice maker . Will install dispenser motor on return . No water leaks detected at time of service. Call to set return . ; ordrng 1 WPW10251076 (ICE MAKER )
Near Round Rock, TX 78664
Andy
Job Details: 12/09/2020
FREEZER WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator ice buildup on bottom of ice bin and FC and some RC lights not working. Customer stated that he had removed FC light and replaced and did not fix light issues. Removed failed ice bin parts and replaced with new. Called tech line and spoke with Joel about light issues. (SR# 7729464665) was instructed to check outgoing voltage at control. Did so and checked good. Was instructed to check lights in RC and if they check good to remove FC light and to see if there is issue there and if so to call tech line back. Check lights in RC and all checked good. Removed FC light and FC light was unplugged. Check connection that light plugs into and on of the pins is very bent up. Attempted to straighten but is too bent up and feels almost like it’s breaking off. Called tech line again and spoke with Kathy
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed parts. Removed evaporator fan and installed new evaporator fan. Removed old UI and installed new UI. Customer stated the water had stopped dripping out as much since my last visit. After installing new parts placed in diagnostics to test the evaporator fan and baffle. Tested good. Placed fridge in cooling mode and operating as designed. No additional repairs needed. No leaks detected. Job completed.
Near Georgetown, TX 78628
Justin
Job Details: 12/09/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site for refrigerator with lights in fridge and freezer going out. Found frayed wire on FC light. Uninstalled and installed new light and all lights came back on. Unit working as designed. Call complete.