We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS001
Near Leander, TX 78641
Kimo
Job Details: 02/25/2022
Arrived onsite for oven not responding to touch. Upon arrival I performed a power cycle on unit and tested unit and found unit operating as designed. I installed customer on how to connect unit to WiFi to help with issue like this in the future. Customer will contact at later time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78759
Scott
Job Details: 02/25/2022
"Arrived on site for frost building up in freezer . Found door and draws not closing properly. Found pint of ice cream in middle draw not allowing upper draw to close ., causing air gap . Removed obstruction and reinstalled draws . All is closing properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model JXU9136HP0
Near Leander, TX 78641
Kimo
Job Details: 02/25/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new blower and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Austin, TX 78759
Scott
Job Details: 02/25/2022
"Arrived on site for washer not spinning load out . Ran diagnostics and got long drain , off balance , and over suds errors . Found drain hose down in stand pipe too far . Readjusted drain tube and zip tied . Also found leveling feet not properly adjusted causing washer to rock back and forth . Adjusted feet . Also recommended customer run clean washer cycle due to pet hair build up. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DRYER
Model KGYS850LQ1
Near Leander, TX 78641
Kimo
Job Details: 02/25/2022
"Arrived onsite for inop dryer. Upon inspection I found door switches broken. I would like to replace door switch first and test unit, ordering 1x door switch.; ordrng 1 WP3406107 (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78724
Joe Z
Job Details: 02/25/2022
Arrived onsite for unit staining clothes. Found customer using 2 full cups of detergent. The stain were the color of her detergent. She was washing small loads with too much detergent. She stated bulky loads did not stain. I explained that smaller wash settings will not use enough water to wash out all the detergent. Showed customer how mow h of her high concentrated detergent to use.job complete
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Austin, TX 78754
Joe Z
Job Details: 02/25/2022
"Arrived onsite for burners and oven not heating. Upon arrival checked supply voltage and only got 120 in one leg, no voltage on the other leg. Found both legs on breaker were not correct. Flipped breakers and tested unit. All burners, bake element and broiler all heat. Job complete"
We serviced a
WHIRLPOOL RANGE
Model JGS1450FS0
Near Austin, TX 78757
Matthew
Job Details: 02/25/2022
Arrived on site to replace damaged parts. Replaced both side panels and outer drawer lower panel. unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78754
Joe Z
Job Details: 02/25/2022
Arrived onsite for unit not spinning or advancing cycle. Upon arrival ran unit through auto test and unit would not spin or agitate. Found cam pulley was broken and belt fell off. Need to replace cam assembly. Replaced cam assembly. Inspected belt and belt is good. Tested unit and unit now operates correctly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Johnson City, TX 78636
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of unit not washing, found error code F4E3, found failed wash motor, I replaced wash motor, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Austin, TX 78759
Scott
Job Details: 02/25/2022
"Arrived on site for poor drying performance. Ran diagnostics . No error codes , moisture sensor checked normal. Ran air flow with tester , got restricted air flow . Ran temps , unit is heating but not cycling properly . Recommended customer have exterior vents cleaned . Job complete."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Austin, TX 78754
Joe Z
Job Details: 02/25/2022
Arrived onsite for d5 out of order. Upon arrival called techline. Tech could only give advice and not document due to server being down. Tech helped diagnose the problem and determined that the control board i bad. Need to order control. After installing new board need to call whirlpool commercial laundry 18006623587. Office to reschedule ; ordrng 1 W10779084 (Console) and 1 W11455205 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 02/25/2022
"Arrived on site. Removed harness connections found broken pins on display harness and damaged harness to liner wall,replaced the display assembly and harness ui working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Johnson City, TX 78636
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of unit leaking, found failed door bellow, I replaced bellow, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of unit making loud noise and sometimes freezing on top shelf of RC, found failed diffuser, I replaced part, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78738
Brandon
Job Details: 02/25/2022
"Arrived on site to replace UI, after replacing, unit tested good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1502RGC2
Near Salado, TX 76571
David Z
Job Details: 02/25/2022
"Arrived on site to diagnose dishwasher with water in the unit/trouble draining. On arrival customer showed me the drain line hookups under the sink. House has a winter filtration system hooked up, and the DW drain is plugged into the drain pipe next to the system drain and the pipe had flipped. Customer had corrected. Advised the DW needs to be hooked to the pipe on the disposal and the pipe can be capped off to fully resolve. Customer will need to contact a plumber for further assistance. Unit is working as designed. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78757
Matthew
Job Details: 02/25/2022
"Arrived onsite to replace previously diagnosed parts. Replaced main control, electrodes and harness, thermistor , cutoff and high limit thermostat. Tested unit and unit is functioning properly properly. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Round Rock, TX 78681
Kimo
Job Details: 02/25/2022
Arrived onsite for washer with lid stuck shut. I removed top of washer for customer so he can treat the leftover water in unit due to failed drain pump. Job complete
We serviced a
GE RANGE
Model JB645DK1BB
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the front two burner elements and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS0
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect range error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E1-unit getting too hot. Cleared the code and inspected the terminal block harness and it was good. Tested the sensor and it was at 1126kohms. Tested the unit on Bake at 340 degrees and the unit heated as designed. At preheat, my reading was 374 degrees and the peak temp reached 386 degrees and unit never showed any further error codes. I ohmed out the sensor harness from the sensor to the control and it was good.No repairs needed at this time as unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the spray arms are not circulating. Stopped testing and found all 3 spray arms have food blocking the water ports. I attempted to clean the arms and retested, but it failed due to not being able to clear all the debris. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect range oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F1E1, F1E0, F3E0. Cleared the codes and inspected the terminal block for damaged harness and it was good. Tested the unit on Bake at 350 degrees and at preheat, my temp reading was just under 300 degrees. I found the control is not providing voltage to the bake element. Per the error code and my findings, I am ordering the main control and will return with the sensor. Office to schedule return service due to the availability of the control. ; ordrng 1 W11548749 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor not running. Cleared the code and continued with testing and found the unit dispensing water into the tub, the dispenser, element and drain pump are all functioning properly, but the motor failed to come on. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect refrigerator door handle broken. Upon further inspection, I found the RC door handle had snapped at the top of the handle. Customer provided a copy of their lease agreement. I removed and replaced the handle and tested the door and it is operating as designed and sealing properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the RC door and shaped the gasket using my heat gun. Checked for air leaks and the door is closing/sealing as designed. No water leaks observed during service and recommended that the customer keep the RC door closed for a few hours to allow the door gasket retain its shape and seal properly. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit plugged in and the display blank. I tested voltage at t(e outlet and it is good. I removed the control panel and tested the fuse and it was good. I found the cavity thermostat had shorted out. I removed and replaced the thermostat and tested the unit and it is operating as designed. I advised the customer of my findings and repairs. Job completed."
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Bartlett, TX 76511
Lou
Job Details: 02/25/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and it failed to heat. I found the gas line turned off and turned it back on and retested and got same results. Dissed,held the unit and tested the valve coils and found the boost with zero ohms. Customer agreed to the repair and paid in full with check #16991. Removed and replaced the assembly and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to inspect loss of power. The CX described an issue where the unit would loose lights, fans and compressor for several hours and then start back up normally. I inspected the crisper drawer harness, wire by wire and found it fully intact. The lower unit connections were ok and I sealed the drain tube. I reseated all connections in the main board area. The ice maker housing was not installed correctly at the factory and I was able to move it into position, 1/4 inch back. There were remnants of ice above the housing and signs that water had leaked into the fan area. The fan was fully operative and all other functions of the unit were normal. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to instal part. I installed the pre-shipped door and tested. The left door was contacting the mullion and I adjusted. After the adjustment, I found the hinge was making a loud clunk. Office to order the hinge. No leaks observed during service. ; ordrng 1 W11293374 (Lower Hinge, LH Door)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to inspect potential microwave RF leakage. I found the unit allowing RF from the top and bottom, above specifications. I contacted the safety line, SR# 7726411951 the safety team advised that the CX will need to contact the safety team
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to inspect not completing cycle. I entered service test mode and the unit had F7E5, F8E1 codes stored. I inspected the splutch assy and found no defects and reassembled. I tested water flow in manual mode and flow was equally good with both hot and cold. I advised the CX of my findings and found they have a water softener and are using All branded pods and adding a slight amount of additional detergent. I advised them that due to the low water use design and the home having water treatment, this was way too much detergent. I advised the CX to to switch to a liquid of their choice and to only use the smallest graduated amount (#1) from within the detergents measuring cap and that 1/2 of that amount may even be preferable. I found no deficiencies within the unit and advised the CX. Automatic test mode passed as well. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Andice, TX 78628
Gerry C
Job Details: 02/25/2022
"Arrived for drying and heating issues. I found the CX had water treatment and was using a pre-measured pod. They CX also rinsed well and I advised them with the treated water and good pre-rinsing, they will need to reduce the amount of detergent. There was not rinse agent in the reservoir and I advised on its use and set it to match their treated water. The unit passed service test mode and the heating element drew 7.9-7.6 amps wet, denoting good heating and then 7.8-3.4 amps dry, which is within specifications. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Andice, TX 78628
Gerry C
Job Details: 02/25/2022
"Arrived to instal previously diagnosed and ordered parts. I verified the locked rotor and then evacuated the sealed system per mfg specs. I installed the compressor, dye drier and service port and vacuumed the system for 15 minutes. Holding vacuum for an additional 15 min., I charged with the mfg prescribed 68g and tested. Gas leak detection and thermography revealed no leaks or thermal system errors. The unit started cooling and operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
Scott
Job Details: 02/25/2022
Arrived on site for tub gasket falling out . Found left side adjuster failing causing upper rack to catch and pull on gasket . Replaced adjusters. Upper rack is no longer pulling on gasket . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78729
Scott
Job Details: 02/25/2022
Arrived on site for poor washing and also unit would no turn off . Found last cycle ran was soak and clean and also had a measuring cup stuck on float switch . Ran diagnostics got heater and long fill and float switch error codes . Removed cup. Ran diagnostics unit passed diagnostics wash . Found heater has failed . Ordering heater . No water leaks detected at time of service. Call to set return.; ordrng 1 W10441445 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Georgetown, TX 78628
Gerry C
Job Details: 02/25/2022
"Arrived to inspect no heat. I found the unit was in thermal lockout and I allowed a full auto-test mode and it reset. Wet element draw was 7.35 amps and dry went from 7.4 down to 3.45, which is expected. I advised the CX on correct detergent amount and type and to purge the cold from the hot water supply at the sink, every time before use. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78729
Scott
Job Details: 02/25/2022
Arrived on site for fridge not making ice . Found door harness broken in couple spots . Ran continuity and confirmed failed harnes . No water leaks detected at time of service. Ordering door and autho. Call to set return ; ordrng 1 Autho and 1 W11368673 (FZ door)
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Briarcliff, TX 78669
Tyler L
Job Details: 02/25/2022
"Arrived on site for install of fresh food fan motor, part provided by customer. Found the part the customer provided is correct. Installed new part and it started working right away. Charged customer 105.66 for labor, before taxes. Collected payment. No water leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Lakeway, TX 78738
Tyler L
Job Details: 02/25/2022
"Arrived on site for complaints of lights out in unit. Found 4 lights out in RC. Installed new light modules and lights are now working properly. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near The Hills, TX 78738
Tyler L
Job Details: 02/25/2022
"Arrived on site for install of previously diagnosed parts. Installed new pressure hose and switch. Tested unit and washer is functioning correctly. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78738
Tyler L
Job Details: 02/25/2022
"Arrived on site for complaints of no ice production. Found RC and FC temperatures to be good. Found icemaker not responding. Will need new icemaker to complete repair. Will also bring back the valve to ensure completion of job. Quoted customer for icemaker and valve, and they accepted No water leaks detected, office to reschedule.; ordrng 1 W11535162 (Valve) and 1 W11557000 (Icemaker)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Luling, TX 78648
Jacob
Job Details: 02/25/2022
"Arrived onsite to replace the control and drain pump. Replaced the control and tested the unit and noticed that when in test mode that the water valve was not putting in water. Checked the water valve and noticed that it was clogged, causing the original issue of shutting off. Replaced the water valve. Tested the unit, and unit stayed on. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Luling, TX 78648
Jacob
Job Details: 02/25/2022
Arrived onsite for unit for agitating. Put the unit diagnostics and got F7E6 motor circuit open. Called tech line and reported all things that have been replaced. Had me check the capacitor and found that it was open. Said to order a capacitor and replace part. Got sr#7733059072. Ordered part. Rescheduled with customer ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Luling, TX 78648
Jacob
Job Details: 02/25/2022
Arrived onsite for unit not getting enough water into the unit. Checked the water valves and found that the cold water was full of some type of brown gunk. Replaced the water valve. Tested the unit and unit tested good. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Luling, TX 78648
Jacob
Job Details: 02/25/2022
"Arrived onsite for the unit not filling with water. Checked the water valve and saw that it was clogged. Gave customer quote. Replaced the water valve. When testing the unit found that the new valve was not putting in water, how ever during testing the unit made a lot of noise during the operation of agitating and spinning. Customer hand heard the noise but decided not to put more money into fixing the unit and only agreed for the valve. No other issues at this time.
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW
Near Lockhart, TX 78644
Jacob
Job Details: 02/25/2022
Arrived onsite to replace parts ordered by the previous tech. Softener dispenser and softener cover. Tested the unit. Unit tested good. No leaks at this time. Job complete. Re quoted customer as the hoses where not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW00
Near Lockhart, TX 78644
Jacob
Job Details: 02/25/2022
Arrived onsite for unit not cooling. When unplugging the unit and plugging it back in. Noticed that the compressor was running. Found that the Orion board needs to be replaced to get power back to the compressor. Ordered parts.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW
Near Kyle, TX 78640
Noah D
Job Details: 02/25/2022
"Arrived on site to inspect unit for not draining, upon inspection found the units drain pump chugging and not pumping completely, replaced drain pump and tested. All functions worked with no leaks. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Austin, TX 78729
Scott
Job Details: 02/25/2022
Arrived on site for oven not heating . Found igniter working properly . No gas to ignite . Found switch on regulator was in off position . Flipped switch to on . Oven is now igniting and heating . No gas leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Wesley
Job Details: 02/25/2022
Arrived onsite and found evidence of standpipe backing up and leaking. Advised customer on findings. Unit is otherwise operating as designed. Advised customer on repair. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Georgetown, TX 78626
Wesley
Job Details: 02/25/2022
Arrived onsite for fridge door swinging out with too much speed and force and found fridge not leveled optimally. and found right front leveling wheel missing its axle. All else checks good. Ordering axle to be able to level refrigerator for better swing speed. ; ordrng 1 W11476984 (Roller axle)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Andice, TX 78628
Wesley
Job Details: 02/25/2022
Arrived onsite and was advised of heat sensitive shorting and unresponsive console. Ordering console and control to replace together. Unit is otherwise operating as design. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Georgetown, TX 78628
Wesley
Job Details: 02/25/2022
Arrived onsite and found unit door switch sticking. Replaced door switch. Unit is now operating as designed. All checks good.
We serviced a
GE RANGE
Model CGU366SEH2SS
Near Austin, TX 78732
Justin
Job Details: 02/25/2022
"Arrived on site for a cooktop with igniting issues. Upon arrival the customer stated that when using the unit on the low setting the flame will disappear and the ignitor will start clicking. They also found the flame height does not have the same fluctuation it used to. I tested the unit and was able to replicate this. This indicates faulty valves and a switch harness. I am ordering all parts and the office will need to reschedule with a 2 man job. We will also need authorization. We will also return with the spark module. ; ordrng 4 WB21K10162 (Valve)s and 1 WB18X31496 (Switch Harness) and 1 AUTHO (AUTHO) and 1 TwoMan (Two Man), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Wesley
Job Details: 02/25/2022
Arrived onsite and found unit handle broken. Replaced the handle. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78626
Wesley
Job Details: 02/25/2022
Arrived onsite and found unit operating with pinched inlet hose following heater repair. Corrected issue and advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Round Rock, TX 78665
Wesley
Job Details: 02/25/2022
"Arrived onsite and found Unit freezer not sealing well. Heat treated gasket to optimize performance. Upon further inspection found liner anchor for freezer drawer pulled out of place and rendering the liner issue unserviceable, however there drawer placement as a result was obstructing proper closure. Seated drawer and resolved issue. Advised customer on repair. All checks food."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Round Rock, TX 78665
Wesley
Job Details: 02/25/2022
Arrived onsite and identified leak from tub failure at the right rear support frame weld. Tub and labor have a lifetime coverage. Ordering tub. Office to reschedule as tub is out of stock. ; ordrng 1 WPW10681502 (Tub)
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/AZ
Near Austin, TX 78727
David S
Job Details: 02/25/2022
"Arrived on site for the washing machine not completing a cycle. I found error codes stating the unit is off balance. I found the floor under the unit sagging, and recommended having it repaired and the unit leveled once completed.
We serviced a
GE DISHWASHER
Model GDF510PSJ6SS
Near Austin, TX 78734
Justin
Job Details: 02/25/2022
"Arrived on site for a dishwasher with the lower spray arm not working. Upon arrival the customer stated that the dishes on the lower rack are not getting clean, and he wasnt sure if it was getting enough water. I put the unit into diagnostics mode and found no stored errors. I then activated each load and found all working as designed. I found no failure at the time of service. The office to collect the service fee. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
Justin
Job Details: 02/25/2022
Arrived on site for a dishwasher leaking and flashing an F8E4 error code. Upon arrival the customer stated that the unit had leaked out several feet in front of the door after coming in from out of town. Upon further inspection I found the water to the unit turned off. I turned on the water and then put the unit into diagnostics mode. I found stored error codes F8E4 for float switch open and FAE2 for vent wax motor. I gained access to the float tray and found it full of water. I learned the tray.I ran a diagnostics cycle and found the unit slowly dripping from the valve connection. I tightened the valve and then tested the unit again. The unit was no longer leaking and was working as deigned. Call complete.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Austin, TX 78732
Justin
Job Details: 02/25/2022
"Arrived on site for a wall oven not heating properly. Upon arrival the customer stated that they were using a hanging thermostat in the oven and found it not matching the set temps. They also found items taking longer to cook. I informed the customer on the design of the oven and how the temperatures fluctuate. Due to this the thermostat wont always have an accurate reading. I preheat the oven to 350?F and measured the fluctuations. I found the average temperature to be 338?F. I calibrated the oven 10?F up, and walked the customer through on how to do this. The customer also felt the microwave was not heating properly compared to their old unit. I put the unit into diagnostics mode and found no stored error codes. I then tested the MW with a microwaveable cup of water and found it ran through as designed. I informed the customer her older unit most likely had a higher wattage. Therefore, it would cook faster. They also stated they felt the MW bake feature was off. I found it to be as designed. I found the unit now as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Round Rock, TX 78665
Wesley
Job Details: 02/25/2022
Arrived onsite for issue with the panel not responding. Reset unit control. Tested unit. All functions operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Austin, TX 78732
Justin
Job Details: 02/25/2022
Arrived on site to install previously diagnosed parts. Upon removing the UI I found the harness severely pinched. I fixed the harness. I then found the Niagara board bad and had to quote the customer again.
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD861VSS1
Near Austin, TX 78732
Justin
Job Details: 02/25/2022
Arrived on site to install previously diagnosed parts. I installed the new control and then tested the unit. I found the unit would raise and then stop roughly 1/4 an inch before it got to the top and would allow the blower to activate. I gained access to the micro switches by the motor and found the upper switch not depressing properly. Upon further inspection I found the metal flexor that comes into contact to press the switch was stiff and not pushing back far enough to come in contact with the switch. I adjusted this and assured it could make proper contact. I tested the unit several times and found the unit now working as designed. The unit was also now making a loud squeak. I informed the customer that it could be the motor or ball bearings on the rails. I found the ball rails discontinued and the customer declined quoting the motor.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Austin, TX 78727
David S
Job Details: 02/25/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I found the thermal cut off open and not allowing the unit to heat. I installed the thermal cut off. I retested the unit and found it working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Cedar Park, TX 78613
David S
Job Details: 02/25/2022
"Arrived on site for dryer not heating still. I inspected the unit and work area. I found only 120 vac getting to the heater. I installed the thermistor fix kit and found that did not fix the issue. I installed the old ones back in. I gained access to the motor and found the centrifugal switch not engaging. I cleaned out the debris from the switch, and retested the unit. I found it is now heating as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS02
Near Austin, TX 78723
Joe Z
Job Details: 02/25/2022
"Arrived onsite for unit not operating. Upon arrival found that the incorrect breaker was flipped to reboot oven. Rebooted unit and tested by preheating to 350. Also tested broiler, broiler heated as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Cedar Park, TX 78613
David S
Job Details: 02/25/2022
Arrived on site for dishwasher not powering on. I inspected the unit and work area. I found the terminal block wired in correctly but only receiving 45 vac. I gained access to the outlet and found th unit partially plugged in. I tested the outlet and found it working. I plugged the unit all the way in and tested it. It is now working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near San Marcos, TX 78666
Andrew
Job Details: 02/25/2022
"Arrived on site to replace heater. Replaced heater, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS
Near San Marcos, TX 78666
Andrew
Job Details: 02/25/2022
"Arrived on site to test unit for having to hold foot pedal down and not compacting properly. Found trash around motor and sticking out toward back corner preventing compactor from reaching all the way down. Also found trash was holding switches down. Removed obstructions, tested unit, unit now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, TX 78666
Andrew
Job Details: 02/25/2022
Arrived on site to test unit for time too quick. Found unit not connected to WiFi. Advised customer to download app and get unit connected to WiFi for software update. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Killeen, TX 76542
David Z
Job Details: 02/25/2022
Arrived on site to diagnose washer that is making noise when in use. Tested unit in high speed spin and confirmed with customer the screech coming from the unit when it ramps is the noise they hear. Checked under unit and found dark black rings on the cam from the belt slipping. Replaced cam and belt and retested. Verified unit is working as designed and noise is gone. Advised on proper usage and loading. Call complete.
We serviced a
WHIRLPOOL OVEN
Model RBD245PRS00
Near Killeen, TX 76543
David Z
Job Details: 02/25/2022
"Arrived on site to diagnose oven that had a pop and went dead. On arrival customer informed me that when the unit it popped it shot the front panel off the unit and across the kitchen. Inspected the unit and found the filter / suppressor board had ruptured and shot a couple resistors off. The control had obvious signs of damage on the front, and the ribbon cable on the membrane was also torn. Unit is non repairable due to a surge / ruptured electrical system and damage goes to multiple discontinued parts and an unknown number of additional parts. Added part numbers for verified damaged parts, the rest are unknown until unit had power restored. Call complete. ; ordrng 1 WP8302840 (Panel Frame) and 1 WP8304272 (Membrane) and 1 8302143 (Suppressor Board) and 1 8303883 (Control)"
We serviced a
KENMORE COOKTOP
Model 790.4129903
Near Harker Heights, TX 76548
David Z
Job Details: 02/25/2022
"Arrived on site to diagnose cooktop with front right burner not coming on at all, even after element was replaced. Ran burner and verified no heat coming from it. Hot indicator does come on. Tested voltage at receptacle wiring and found 20v only. Unit has bad switch for FR burner. Waiting for parts to arrive, switches are on order. Office to schedule when parts arrive.; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near New Braunfels, TX 78132
Andrey
Job Details: 02/19/2022
"Arrived on site to replace previously diagnosed console, replaced console, tested unit, unit now running as designed, also found some water in exhaust vent, advised customer to not run unit until a professional has determined were water is coming from and fix it, unit its self has tested good, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Andice, TX 78628
Gerry C
Job Details: 02/19/2022
Arrived to instal previously diagnosed and ordered parts. I found the unit is a R600 system and will require the specific kit and connectors. I left the unit unplugged and there were no leaks observed during service. ; ordrng 1 W11504415 (8.5/8 NR MS 00) and 1 W11504431 (7/5NRMS00) and 1 W11506619 (8NKMS00) and 1 PRtoreview
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX7355DHZ03
Near Georgetown, TX 78633
Gerry C
Job Details: 02/19/2022
"Arrived to inspect broken filter assembly. I found the issue was the filter cover and I quoted the CX. I removed and replaced the cover and tested. Operational test good, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near San Marcos, TX 78666
Andrew
Job Details: 02/19/2022
Arrived on site to test unit for loud noise when operating. Found gearcase is failing. Recommend replacing gearcase. Office to reschedule. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)
We serviced a
GE OVEN
Model ZET1PH1SS
Near Austin, TX 78734
Leonardo
Job Details: 02/19/2022
Arrived on site to replace blower and board. Replaced both parts test unit and unit test good job complete. Unit heated to 350.
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Georgetown, TX 78633
Gerry C
Job Details: 02/19/2022
"Arrived to inspect no power to unit. I found there was power and the led on the main control was in fast blink! 4X per second, mode and per the service manual, requires the MC to be replaced. I quoted the CX for the control and they accepted. After installing the replacement, I found it showed the same exact pattern. I researched the issue and it was revealed that the new type of controls that are the rectangle pattern may not use the fast blink to indicate a failure and it denotes the control is powered up. Research also indicated the ui is a highly probable repair with this specific chassis and I did not receive the ui board, only the bezel. Office to order ui board. No leaks observed during service. ; ordrng 1 WD21X23461 (UI board)"
We serviced a
GE RANGE
Model JB645DK1BB
Near Jarrell, TX 76537
Gerry C
Job Details: 02/19/2022
"Arrived to inspect no heat on inner RF burner and no heat on outer LF burner and F2 error. The thermistor for the oven test 108 ohms too high at ambient temperature and I compared it to the replacement doctor verified. I removed and replaced the sensor and the over-temp error was corrected. The two burners would not heat correctly and the switches showed clear heat damage. I replaced both infinite switches, but the issue remained. The RF burner tested 20 ohms to low on the inner element and 18 too low on the outer. The LF tested within tolerance of 40 on both elements, but still would not heat correctly, even with the new switches. I could not reach the third party authorization line and office will need to contact to get authorization for both front burners. . ; ordrng 1 Partautho
We serviced a
KENMORE REFRIGERATOR
Model 253.7888201A
Near Buda, TX 78610
Andrew
Job Details: 02/19/2022
Arrived on site to test unit for not cooling. Found evap motor working properly. Found condenser running as designed. Compressor would kick on and right off after a few seconds. Temporarily replaced start device and run cap. Was able to get compressor to kick on but compressor is seized and pulling 8.7amps. Sealed system is needed.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Georgetown, TX 78626
Gerry C
Job Details: 02/19/2022
"Arrived to inspect lights out. I found the upper lights in the RC and both lights in the FC were out. The right FC chamber module had no glow, denoting failure. During my inspection, I found the right RC door gasket was torn and through thermography, clearly showed an air leak.Office to contact the CX to arrange return service. No leaks observed during service. ; ordrng 2 W11462342 (LED Module)s and 1 W10512745 (RC Door gasket) and 1 Partresearch (RC door gasket)"
We serviced a
WHIRLPOOL RANGE
Model SF114PXSD1
Near Kyle, TX 78640
Leonardo
Job Details: 02/19/2022
Arrived on site to test unit for wires catching fire. Test unit and found igniter wires melted. Advised customer to not use unit and I left unit unplugged. Will need to remove the cooktop to get to the igniter but all screws are rusted. Will need to drill screws out so the cooktop and the orifice holders will get damage. Will order cooktop and orifice holders and screws and all igniters and burner caps. Office to reschedule ; ordrng 1 98017619B (Cooktop black) and 4 WP98017741 (Orifice holders)s and 8 W10837674 (Screws)s and 4 WPW10209656 (Igniters)s and 4 WP98017461 (Burner caps)s
We serviced a
AMANA WASHER
Model NFW5800HW0
Near New Braunfels, TX 78130
Andrey
Job Details: 02/19/2022
"Arrived on site to text unit for bellow ring falling off, tested unit found torn bellow, replaced bellow, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near New Braunfels, TX 78130
Andrey
Job Details: 02/19/2022
"Arrived on site to test unit for tripping breaker, tested unit found no error code stored, put unit through diagnostics cycle, all components running good, unit is a a GFCI circuit, advised customer to replace plug and monitor unit if issue persists call us back, unit is running as designed, job complete"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Lakeway, TX 78734
Leonardo
Job Details: 02/19/2022
Arrived on site to test unit for F6E8. Test unit and found error. Turned breaker off tried to pull unit out and couldnt pull unit out. Will need a 2nd tech. Office to reschedule ; ordrng 1 2manjob (2 man job) and 1 2hour (2 hour)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Leander, TX 78641
Justin
Job Details: 02/19/2022
Arrived on site for a door not closing all of the way. Upon arrival the customer already had the door removed and stated that the hinge with the spring was broken. Upon further inspection I found the hinge severely bent. I installed the new hinge and then tested the unit and the unit is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78734
Luis
Job Details: 02/19/2022
Arrived on site. Attempted to install new grill cover found grill is 46 1/4 inches too long unit will need a 40 inch with cut out for dispenser door sleeve; ordrng 1 WPW10182717 (Bottom grill) and 2 WP489464 (Screw)s and 2 WP489464 (Screw)s and 1 Grillneedstobe40incheswithcutoutfordispenserdoorsleeve (Grill needs to be 40 inches with cut out for dispenser door sleeve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78628
Gerry C
Job Details: 02/19/2022
"Arrive to instal previously diagnosed and ordered parts. I removed and replaced all parts except for the deli harness, as I inspected and the original was intact. The unit operated as designed and there were leaks observed during service
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near San Marcos, TX 78666
Andrew
Job Details: 02/19/2022
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near San Marcos, TX 78666
Andrey
Job Details: 02/19/2022
"Arrived on site to replace previously diagnosed drain pump ACU and pressure switch, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS04
Near Austin, TX 78748
Luis
Job Details: 02/19/2022
Arrived on site replaced main control
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Austin, TX 78749
Leonardo
Job Details: 02/19/2022
Arrived on site to test unit for unit giving internal board error. Replaced control board test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78738
Luis
Job Details: 02/19/2022
"Arrived on site for led issue. Diagnosed a defective led module,replaced upper left led module on icemaker housing,all leds working as designed; used 1 W11462342 (Led module) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS
Near Austin, TX 78736
Leonardo
Job Details: 02/19/2022
Arrived on site to replaced front right burner head and cap and igniter. Replaced all parts test unit and burner igniting right away job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Niederwald, TX 78640
Leonardo
Job Details: 02/19/2022
Arrived on site to test unit for damaged door. Replaced door test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78738
Luis
Job Details: 02/19/2022
"Arrived on site for no lights. Diagnosed 3 defective led modules,replaced freezer led module,middle left wall and upper right wall led module in fresh food section.