Service History 501 - Appliance Express

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Canyon Lake, TX 78132

Andrey

Job Details: 07/13/2022

"Arrived on site to replace previously diagnosed control, replaced control tested unit unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Austin, TX 78717

David S

Job Details: 07/13/2022

Arrived on site for microwave not heating. I inspected the unit and work area. I checked the wave guide and found it in good condition. I inspected the diode and found it shorted out. I tested the capacitor and found it within range. I replaced the diode and tested the unit. I found it heating. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MFW9800TQ

Near Austin, TX 78717

David S

Job Details: 07/13/2022

Arrived on site for washing machine throwing error code hf. I inspected the unit and work area. I tested the water valves and found the hot side slow to fill. I gained access to water valve and found the inlets clogged woth debris restricted after flow. I Installed a new valve. I reassembled the unit and tested it. I found it working and filling properly now

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS

Near Dripping Springs, TX 78620

Luis

Job Details: 07/12/2022

"Arrived on site for no cool. Removed compressor cover,found loud noise from condenser fan motor,discharge tube cold to the touch,heavy corrosion on heat exchanger line. Removed evaporator cover found some oil on tubing and corrosion on heat exchanger.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Austin, TX 78736

Luis

Job Details: 07/12/2022

"Arrived on site. Diagnosed a defective filter housing,replaced housing assembly tested housing operation good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Lakeway, TX 78734

Luis

Job Details: 07/12/2022

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,diagnosed a defective thermistor,defrosted evaporator replaced thermistor checked air flow good. Tested icemaker all test passed. ; used 1 W10316760 (Thermistor kit) from stock"

We serviced a

MAYTAG ICE MACHINE

Model MIM1554XRS2

Near Austin, TX 78732

Luis

Job Details: 07/12/2022

"Arrived on site. Ran diagnostics,replaced defective pump and grid cutter,unit passed all other diagnostic test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHW00

Near Austin, TX 78732

Luis

Job Details: 07/12/2022

"Arrived on site for no cool issue on fresh food section. Found fresh food evaporator incased in ice,ran diagnostics evaporator thermistor reading +50 fresh food thermistor reading -11 decent air flow from vents and products cold. Diagnosed defective thermistors unit will need cover assembly that includes both thermistors,

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS1

Near Austin, TX 78701

Scott

Job Details: 07/12/2022

Arrived on site for no power to range . Found power cord damaged . Replaced cord . Unit is powering up. No gas leaks detected. Gas is off . Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INBL00

Near Austin, TX 78704

Scott

Job Details: 07/12/2022

Arrived on site for not cooling properly . Ran temp check freezer is @1 degree. Fresh is running normal temp. No frost build up fan running . Couldnt duplicate any cooling issues . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Austin, TX 78703

Scott

Job Details: 07/12/2022

"Arrived on site , replaced gearcase washplate slider and stator . Ran load calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Cedar Park, TX 78613

Kimo

Job Details: 07/12/2022

Arrived onsite for refrigerator not cooling in rc. Upon inspection I found that the drain tube was clogged and one of the pressure relief valve missing (see pix for what was missing) I removed the clog in the drain tube that was causing water to sit in the drain pan and tun to ice and the build up and block the evap fan from flowing cold air in the unit. I sealed up the one missing valve which should help keep warm air out of the unit. Before leaving I tested the bi-metal in diagnostics and found that it was good the I tested the 3way valve and it activated the I ran the compressor and monitored the rc evap and found that it developed a great frost pattern. Unit is now operating as designed.

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Austin, TX 78717

Kimo

Job Details: 07/12/2022

Arrived onsite to install previously installed part. Upon arrival I installed new timer and tested unit and found unit operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Seguin, TX 78155

Leonardo

Job Details: 07/12/2022

Arrived on site to test unit for fan not turning off when in use after cooking. Test unit and found unit working correctly as designed when unit gets hot the fan wont turn off till unit cools off. Job complete. Fan turning on and off at this time.

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near Seguin, TX 78155

Leonardo

Job Details: 07/12/2022

Arrived on site to test unit for unit not turning on at all. Test outlet and found no power at outlet checked breaker and breaker was on. Advised customer to check outlet. Plugged unit in to another outlet and unit working correctly job complete.

We serviced a

AMANA OVEN

Model AER6303MFS2

Near New Berlin, TX 78155

Leonardo

Job Details: 07/12/2022

Arrived on site to test unit for bake tripping breaker. Test unit and found broiler working correctly but not bake. Test power and connection at junction and all test good. Found bad relay on board. Replaced board test unit and unit pre heated to 350? on bake job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Santa Clara, TX 78124

Leonardo

Job Details: 07/12/2022

Arrived on site to test unit for ui making sounds like someone is pushing the buttons. Test unit and found L1 connected to white neutral wire and neutral connected to L1 so 120v where going to white wire not black. Secured the connection correctly at junction test unit and found shorted board and console. Replaced both parts test unit and unit test good job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Canyon Lake, TX 78132

Leonardo

Job Details: 07/12/2022

Arrived on site to test unit for console coming apart. Replaced Console test unit and unit test good job complete

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Canyon Lake, TX 78132

Leonardo

Job Details: 07/12/2022

"Arrived on site to test unit for bottom oven light not turning off. Test unit and found and latch, replaced latch test unit and unit test good job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Fort Hood, TX 76544

Tyler

Job Details: 07/12/2022

Arrived on site for Asher not draining. Upon arrival confirmed issue and found f9e1 in diagnostics. After further testing I found wire harness to drain clipped off causing loss in power to drain. Repaired damaged wiring then Reassembled and tested unit. Found washer fully functioning as designed with no leaks during repairs. Call complete

We serviced a

KENMORE WASHER

Model 110.2130201

Near Taylor, TX 76574

Cliff

Job Details: 07/12/2022

Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time.

We serviced a

ELECTROLUX REFRIGERATOR

Model FFTR1814TWB

Near Georgetown, TX 78628

Paul

Job Details: 07/12/2022

"MG. Complaint was that refrigerator door gasket was bad. Confirmed gasket is torn. replaced gasket. Verified good seal. Call completed.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Killeen, TX 76542

Tyler

Job Details: 07/12/2022

Arrived on site for dishwasher with recalled element needing to be replaced. Upon arrival installed required part. Tested unit and found no leaks from element or rest of unit. Call complete

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Georgetown, TX 78633

Paul

Job Details: 07/12/2022

MG. Complaint was that control knob was not responsive. Customer already had purchased knob assembly. Removed door panel. Removed and replaced provided knob control. Advised customer since he provided part then we cannot provide warranty. Verified operation. Call completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHB2

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/12/2022

"Arrived on site for dishwasher, inspected unit and work area. Tested unit diagnostics and found no stored error codes. I then ran a test cycle and found it leaking from the door seal the outer skin where mounting screws for inner door meet was bent. I straightened the door. I cannot properly level dishwasher because the cabinets are not properly mounted or leveled, the enclosure for the dishwasher is to small causing it to bend in and have the door scrape. There are no more more leaks. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/12/2022

"Arrived on site for cooktop, inspected unit and work area. Tested unit and found it not LP converted. I used the LP kit provided and adjusted all flames. Unit is now operating as designed. No leaks observed during service. Job completed."

We serviced a

GE DISHWASHER

Model GDT720SSF0SS

Near Leander, TX 78641

David S

Job Details: 07/12/2022

"Arrived on site for dispenser door not opening. I inspected the unit and work area. I spoke to the customer and they stated the dispenser opens intermittently. I installed a new dispenser.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ02

Near Leander, TX 78641

David S

Job Details: 07/12/2022

Arrived on site to install previous diagnosed parts. I rem9ved thebice door and replaced it with new. I tested the u it. It is now shutting as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AES

Near Georgetown, TX 78633

Paul

Job Details: 07/12/2022

Complaint was that refrigerator was not making any ice. Removed icemaker and found tray was overflowing with water. Found evidence that previous ice cubes are to big and getting stuck. Cleaned and cleared ice. Adjusted fill level to smaller amount. Removed again and verified fill level is now proper. Verified operation. No leaks. Completed call. Also cleaned condenser coil.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Waco, TX 76712

Jonathan M

Job Details: 07/12/2022

Arrived on site for a washing machine that is going off balance. Inspected unit and work area. Did confirm the customers complaint and found the shipping bolts had not been removed from the back panel into the tub causing the off-balance issue. Remove the shipping bolts and test of the unit. The unit begin to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ1

Near Waco, TX 76706

Jonathan M

Job Details: 07/12/2022

Arrived on site for a dryer that is not drying clothes very well. Inspected unit and work area. Did confirm the customers complaint but found the unit tumbling and heating. Use the vent test kit on the unit and found poor airflow circulation for all dryers. Removed the vent hose off the back and found lint buildup inside. Went to remove lint buildup and found that a bird had got stuck inside the vent hose and was completely stuck in the middle of the vent hose. Could not remove the item and advise the customer to potentially get a new vent hose. Customer is going to get themselves new event house as well as clean out the dryer vent since that has not been done in the last 10 years.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waco, TX 76705

Jonathan M

Job Details: 07/12/2022

Arrived on site for a dryer that has no heat. Inspected unit and work area. Checked voltage to the unit and found 115 V going from L1 to neutral and L2 to neutral but only .317 V from L1 to L2. Check voltage at the plug and confirm similar voltage. Advise the customer that their issue is an electrical supply issue. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Robinson, TX 76706

Jonathan M

Job Details: 07/12/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed the customer was within the range of the service pointer. Removed the dishwasher from the cabinet and did find water damage due to a field heater gasket. I did take photos and replace the heater. Tested the unit and the unit begin to work as designed with no leaks present. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Burnet, TX 78611

Vincent

Job Details: 07/12/2022

Arrived on site for didhwasher. Inspected unit and work area. I installed new heating element and tested unit is now operating as designed. No leaks observed during service. Job completed.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Elgin, TX 78621

Joe Z

Job Details: 07/12/2022

Arrived onsite for ICE MAKER NOT WORKING . Upon arrival test unit on diagnostics and there is no cold water from valve. Need to replace valve.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Manor, TX 78653

Joe Z

Job Details: 07/12/2022

Arrived onsite for The washer leaks out the bottom of the tub when starting a wash cycle. Upon arrival inspected unit and found tub to pump hose busted as well as pump to drain hose pump busted. Need to replace both hoses. Customer approved. Replaced both hoses and test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Manor, TX 78653

Joe Z

Job Details: 07/12/2022

Arrived The dryer does not dry clothes very well - takes several cycles to finally dry. Upon arrival test unit and unit heats correctly. Ran vent test kit and unit failed. Disconnected hose from unit and unit then passed test.Found exhaust exit visible from ground level blocked with lint. Recommend to customer to have vent cleaned annually. Unit is operating as designed . Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near New Braunfels, TX 78130

Andrey

Job Details: 07/12/2022

"Arrived on site to test unit for washer not unlocking, tested unit found drain control sending voltage to pump but no power at connection, found a break in the harness, replaced harness, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Canyon Lake, TX 78130

Andrey

Job Details: 07/12/2022

"Arrived on site to test unit for not washing, tested unit found sump not engaging, replaced sump, tested unit unit is now running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Georgetown, TX 78633

Paul

Job Details: 07/12/2022

Complaint was that refrigerator door was not closing properly. Found center mullion was in good shape. Problem is the attachment on the door has come off so mullion is not connecting to the door. Will need to replace door.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Austin, TX 78746

Scott

Job Details: 07/12/2022

Arrived on site for 2nd dryer tumbling but not heating . Found only getting 120 from outlet to terminal block . Recommended customer to look at breaker . Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model WVW51UC0LS

Near Georgetown, TX 78628

Paul

Job Details: 07/12/2022

Complaint was that vent hood was making noise. Found squirrel cage was damaged. Removed and replaced vent motor. Reassembled and verified operation. New construction/ empty house. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near New Braunfels, TX 78130

Andrey

Job Details: 07/12/2022

"Arrived on site to test unit for no heat, tested unit found, unit has power but would not heat tested outlet and found proper voltage, but one prong was not making proper contact, adjusted and power unit back on, unit is now running as designed, job complete"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Marion, TX 78124

Andrey

Job Details: 07/12/2022

"Arrived on site to test unit for error code, tested unit found in diagnostics it will not agitate or spin ACU constantly clicking like is trying to engage, replaced ACU ran test cycle and got a strange grinding noise from rotor, removed rotor and found a small screw attached to rotor magnet, inspected rotor and stator and found deep scrapes on both parts, replaced rotor and stator, tested unit, unit now functioning properly, no leaks detected job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near New Braunfels, TX 78132

Andrey

Job Details: 07/12/2022

"Arrived on site to test unit for no power, tested unit found no power in outlet, plugged into good outlet, found water valve not receiving any voltage

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Cliff

Job Details: 07/12/2022

Arrived on site to replace previously ordered parts for range. Replaced glass and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Pflugerville, TX 78660

Cliff

Job Details: 07/12/2022

Arrived on site to replace previously ordered parts for washer. Replaced dispenser and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Pflugerville, TX 78660

Cliff

Job Details: 07/12/2022

Arrived on site to diagnose a refrigerator that has a light not working. Found freezer led module failed and replaced it per service pointer. All is working properly at this time. Repair covered under scode.

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Austin, TX 78748

Kevin

Job Details: 07/12/2022

"Arrive on site and uninstalled and disassembled my wave and found damage to the wave guide. Installed Magnetron, Capacitor, and diode and microwave is heating again. Homeowner requested that we run microwave several times as it has been repaired by multiple service companies. If microwave fails again it is likely due to the damage to waveguide which is shorting out the Magnetron. Another repair attempt is not advised because it will not be permanent. At this point microwave should be replaced, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Pflugerville, TX 78660

Cliff

Job Details: 07/12/2022

Arrived on site to diagnose a refrigerator that is leaking. Found reservoir cracked and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Pflugerville, TX 78660

Cliff

Job Details: 07/12/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Pflugerville, TX 78660

Cliff

Job Details: 07/12/2022

Arrived on site to replace previously ordered parts for washer. Replaced dispenser and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Temple, TX 76501

Jonathan M

Job Details: 07/12/2022

Arrived on site for a washing machine that is not filling. Inspect unit and work area. The customer advised that the unit fills but it does not fill as high as her old washer used to. I did explain to the customer that these newer units are water efficient units and are low water style washers. The customer advised they do not want a little water washer and I wanted a washer that fills up to the top like theyre old ones used to. I did explain to the customer about how this unit works in government regulations that have been set for manufacturers. Ran the unit through a bulky load with some towels and found the unit filling and operating as designed. Did not find any stored error codes in the diagnostic mode. The unit is working as designed. Call complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, TX 76502

Jonathan M

Job Details: 07/12/2022

Arrived on site for a dryer that is not heating. Inspected unit and work area. Confirmed customers complaint and check voltage to the unit. Found proper voltage. Checked all heating components and found all heating components testing that they were good. Checked voltage going to the heater with the centrifugal switch wire removed from the elements. Checked voltage and found no voltage coming from the centrifugal switch. Disassemble to unit and found the wire connector for the motor had been pulled away from the motor. Reconnected wire connector and tested the unit. The unit began to heat and operate as designed. Added an extra zip tie to the connector to ensure that the connector states but. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Belton, TX 76513

Tyler

Job Details: 07/12/2022

Arrived on site for refrigerator not cooling. Upon arrival found unit was off and defrosted but customer was able to provide photos of a reoccurring defrost issue in the RC. After further testing found that unit had a potential liner leak with multiple areas of rusk forming on the backside of liner and near compressor insulation. Call techline and spoke with Anthony sr#7734092664. After discussing findings with techline found that you know is nonrepairable due to void in insulation occurring in multiple spots leading to hot air getting in the unit and causing the ice buildup was instructed to have customer reach out to whirlpool for further assistance at this time. Call complete

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS1

Near Belton, TX 76513

Tyler

Job Details: 07/12/2022

Arrived on site for ice machine not probably making ice. Upon arrival confirmed issue and found a lot of the ice was turning a slush inside the unit. After further testing I found that because the issue was a solenoid in the valve failing after its initial flush cycle and no longer allowing wanted to be put into the unit went 120 V is applied for the ice creation and harvest settings. After getting customer approval I installed part then reassembled and tested unit. Found ice machine functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ4

Near Jarrell, TX 76537

Tyler

Job Details: 07/12/2022

Arrived on site for range with damaged glass top. Upon arrival confirmed complaint and found front left burner area of glass damaged. Replac3d top. Found new glass working as designed with no damages. Call complete

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS0

Near Jarrell, TX 76537

Tyler

Job Details: 07/12/2022

Arrived on site for range failing to heat correctly. Upon arrival confirmed issue after running heat tests. Found no errors in diagnostics but I did find relays on control failing to open correctly. Replaced control and sensor. Reassembled and tested unit for 30 minutes. Found averaging temp at 351 when set to 350. Unit now functioning as designed. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bartlett, TX 76511

Gerry C

Job Details: 07/12/2022

"Arrived to perform SP W11540964 - Special Project S17304. I verified the copper washers and they were completely corroded away, fully exposing the rubber washers. The unit had leaked a small amount on the flooring at the back of the unit and I attached an image to the service call. I removed and replaced the element with the updated version and tested in accordance with the MFG TSP. There were no leaks observed after replacement of the element assembly."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL1

Near Hutto, TX 78634

Gerry C

Job Details: 07/12/2022

"Arrived to inspect broken rack adjuster and spray arm issue. I removed and replaced the broken left rack adjusted and tested. The spray arm had come loose from its indexed mount and I reinstalled, ensuring the mount indexed to the correct position and tested. The unit operated as designed, no leaks observed during service."

We serviced a

KENMORE REFRIGERATOR

Model 106.5757579

Near Round Rock, TX 78664

Gerry C

Job Details: 07/12/2022

"Arrived to inspect still icing and clicking on RC door. I found the door closer on the RC door was not fully tightened and after correcting, the door operated as designed and noise was gone. I sealed the ice door chute due to gapping in the door portion of the assembly and sealed around the door openings. The gasket on the RC was torn badly at the bottom hinge side and I removed and replaced the gasket and tested. The unit required leveling and door matching.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Georgetown, TX 78626

Gerry C

Job Details: 07/12/2022

"Arrived to inspect low water flow. I tested from the dispenser back and found the issue was within the primary water valve. I removed and replaced the valve and tested. Normal function resumed and the unit operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Georgetown, TX 78626

Gerry C

Job Details: 07/12/2022

"Arrived to inspect no water. I found the filter was plugged and after removing it, the water flow resumed expected and normal flow. The CX had already ordered a filter and I coached them on installation and flushing. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Round Rock, TX 78665

Cliff

Job Details: 07/12/2022

Arrived on site to diagnose a dishwasher that is not draining. Found drain line was kinked and customer already corrected issue. Inspected unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near New Braunfels, TX 78130

Leonardo

Job Details: 07/12/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near San Marcos, TX 78666

Leonardo

Job Details: 07/12/2022

Arrived on site to test unit for oven not igniting. Test unit and found and glow igniter. Replaced igniter test unit and unit and unit pre heated to 350? test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pflugerville, TX 78660

Matthew

Job Details: 07/12/2022

Arrived onsite for dishwasher with error codes. Customer had to manually drain water. Upon arrival inspected unit. Confirmed error code. Ran test and all water did not drain but did verify the drain motor was functioning. Found that the drain hose rubber connector was severely kinked. Disconnected and routed hose to avoid kink when fully installed. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Kyle, TX 78640

Leonardo

Job Details: 07/12/2022

"Arrived on site to test unit for console overlay coming off. Found over laying damaged, replaced console test unit and unit test good job complete."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Austin, TX 78754

Matthew

Job Details: 07/12/2022

Arrived onsite for washer leaking oil. Upon arrival inspected unit. Confirmed gearcase leaking oil. Disassembled unit and replaced gearcase. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Austin, TX 78754

Matthew

Job Details: 07/12/2022

Arrived onsite for refrigerator ice maker not functioning. Customer tried running harvest test and test failed. Ran diagnostics and confirmed ice maker failure. Replaced ice maker and tested. Unit is functioning properly. No leaks present at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS3

Near Austin, TX 78701

Matthew

Job Details: 07/12/2022

Arrived onsite to replace previously diagnosed parts. Replaced inlet and tested. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model KOCE500ESS09

Near Austin, TX 78749

Kevin

Job Details: 07/12/2022

"Arrived on site and replaced lower vent, current one is not correct for this model. Also found microwave door edge does not align with oven door or control panel. Spoke with techline, Alignment does not affect operation and position cannot be changed, Hinges are not adjustable left to right, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Manor, TX 78653

Joe Z

Job Details: 07/12/2022

Arrived onsite for REFRIGERATOR LIGHT IS OFF . Upon arrival inspected unit and found the top of RC lights and FC light is out. Found Only the FC led has failed. Replaced FC led and all lights are operating as designed job complete.(only used 1 module)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Manor, TX 78653

Joe Z

Job Details: 07/12/2022

"Arrived onsite for Range extremely hot on the exterior .Preheat set to 350 , oven reach 385, then began cycling. Unit averaged 348. Operated oven for 50 minutes. Called techline for assistance. After series of checks tech determined that the neat from the cooktop is caused by Radiant heat. Tech had me check door hinges, gasket an everything is good. Tech had me advise customer that the hotter the oven temperature is set to the hotter the vent air and cook top will feel. Tech gave SR#7734085548"

We serviced a

WHIRLPOOL RANGE

Model KMHS120KPS0

Near Austin, TX 78703

Matthew

Job Details: 07/12/2022

Arrived onsite for microwave hood light not functioning. Upon arrival tested unit. Found faulty board. Explained to customer however due to what customer experienced he believed the socket was bad. Replaced socket and had no effect. Replaced control and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Austin, TX 78703

Matthew

Job Details: 07/12/2022

"Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Put unit in diagnostics and found stored error code F5E2, f8e1. Ran test and found latch locking but not registering with ACU. Checked latch and was testing in range. Power cycled unit and unit began functioning. Ran test and normal load and passed. If symptoms persist recommend replacing latch and possibly the control.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Jarrell, TX 76537

Tyler

Job Details: 07/12/2022

Arrived on site for refrigerator not dispensing ice. Upon arrival confirmed complaint. Found temps on arrival (actual) at 0/39. Found ice bucket had ice but showed signs of melting together and locking up ice bucket. I found dispenser functioning as designed. Replaced main control due to possible extended defrost leading to issue. Reassembled and tested unit. Found ice maker harvest and fill as designed with no leaks and dispenser now fully functioning.call complete

We serviced a

KENMORE DRYER

Model 110.870886

Near Austin, TX 78734

Scott

Job Details: 07/12/2022

"Arrived on site for dryer tumbling but not heating . Found element failed . Fuse and thermostats checked normal. Replaced element and unit is now heating .

We serviced a

IKEA REFRIGERATOR

Model IRS335SDHM00

Near Round Rock, TX 78664

Cliff

Job Details: 07/12/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found full frost pattern on coil and all parts operating properly. Used silicone on liner to seal air gaps to stop excessive frost on coil causing cooling issue. No leaks were found at time of service and job is complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78734

Scott

Job Details: 07/12/2022

Arrived on site for door sticking . Found unit is performing normally . Explained that door has different spring set up compared to old dishwasher. No water leaks detected at time of service . Job complete

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Austin, TX 78731

Scott

Job Details: 07/12/2022

"Arrived on site for washer not finishing cycle or sometimes Not starting . Ran diagnostics got error codes of Lid lock , off balance , shifter ran manual test and lock is not engaging. Valves are working normally . Replaced latch and tub ring due to damage. Parts 148.00, labor 174.75 . Tested unit ,all checked normal. No water leaks detected at time of service.

We serviced a

KENMORE WASHER

Model 110.2210231

Near Georgetown, TX 78628

Paul

Job Details: 07/12/2022

MG Complaint was that washer was leaving clothes wet. Ran diagnostics and found the washer was not switching gears. Inspected and confirmed the gear case is leaking oil and the actuator is not reading due to oil.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Burnet, TX 78611

Vincent

Job Details: 07/12/2022

"Arrived on site for dryer, inspected unit and work area. I tested unit and was heating. CX complaint was not heating all the time. I replaced all thermostats element, fuse and temperature switch. Tested and Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Bertram, TX 78605

Vincent

Job Details: 07/12/2022

"Arrived on site for refrigerator icemaker, inspected unit and work area. Tested icemaker and was dead. I then replaced icemaker with new one and tested. Unit is now operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Leander, TX 78641

David S

Job Details: 07/12/2022

"Arrived on site to install previous diagnosed parts. I gained access to the turn table and replaced it with new, I also replaced the main control with new. I reassembled the unit and tested it. It is now working as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Andice, TX 78628

David S

Job Details: 07/12/2022

Arrived on site for oven light not working and the oven smoking. I inspected the unit and work area. I found the bulb broken. I found food debris between the bottom plates of the oven. I separated the plates and cleaned the food debris out. I recommened the customer still runn a cleaning cycle to burn out the rest of the food debris.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Andice, TX 78628

David S

Job Details: 07/12/2022

Arrived on site for water dispenser leaking. I inspected the unit and work area. I found the unit off and thebwater turned off. I powered the unit on and turned the water on. I tested the water dispenser and found it working as designed. No water leaks detected. Inteated thebice maker and found it cycling and filling with no water leaks. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Leander, TX 78641

David S

Job Details: 07/12/2022

"Arrived on site for fridge icemaker not producing. I inspected the unit and work area. I found ice maker fault code e5, bad icemaker thermistor. I gained access to the ice maker and replaced it with new. I reassembled the unit and power cycled the controls. I verified the error code is gone. I cycled the ice maker and found it working as designed and filling. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near Austin, TX 78731

Luis

Job Details: 07/12/2022

"Arrived on site for no ice. Ran diagnostics found tube disconnected from dispenser replaced tube assembly,ran diagnostics all test passed. ; used 1 W10863947 (Tube) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX535HPA00

Near Austin, TX 78701

Luis

Job Details: 07/12/2022

"Arrived on site. Diagnosed a defective pump,replaced defective pump,ran water through pump and tubing passed no leaks."

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS0

Near Austin, TX 78757

Kimo

Job Details: 07/12/2022

Arrived onsite for a rang with a malfunctioning display. Upon inspection I found the display showing half the numbers and letters on the screen. I installed new control and tested unit and found unit operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78757

Kimo

Job Details: 07/12/2022

Arrived onsite for refrigerator with a frozen evap. Upon inspection I found that the bi-metal tested good in diag mode and the defrost heater was working in forced defrost. I then removed ice. Upon further inspection I found a air leak at the rc door (see pix for before and after) I got the door to seal up properly after adjusting the chassis and door. I contacted Bruce at techline and told him about what I found and did and got rs#7734091101.job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, TX 78723

Kimo

Job Details: 07/12/2022

"7/12/22 14:52: KL rspndd 7/12 TUE, Arrived on site. Mainteance could not find the unit that needed to be serviced. JOb complete"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4130ADS2

Near Austin, TX 78724

Kimo

Job Details: 07/12/2022

Arrived onsite for for vent hood that is not working. Upon inspection I found that there was power into the switch but none coming out. I replaced the switch and tested and found no change. I the replaced the fan motor and tested the unit and found unit it operated as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Pflugerville, TX 78660

Kimo

Job Details: 07/12/2022

"Arrived onsite for MW that seems to have a counter lighting issue, it will not come on sometimes. Upon inspection I found that the bulb was not secured in the socket, I corrected this and tested unit several times and found that the light came on every time. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW2

Near Round Rock, TX 78681

Wesley

Job Details: 07/12/2022

Arrived onsite and found fridge cooling issue sub 0 degrees in freezer but 60 degrees in fridge. Found evap fan motor dead. And air channel blocked with ice. Repaired unit. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Round Rock, TX 78665

Kimo

Job Details: 07/12/2022

Arrived onsite for refrigerator not cooling. Upon inspection I found that the start device was unplugged I plugged it in and performed a amp test and found it pulling .56 amps. I checked the evap for a frost pattern and found a good pattern developing. I advised customer that the fridge will get to it operating temps in about 24hrs. Because its starting from scratch. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WHIRL POOL

Near Austin, TX 78753

Kevin

Job Details: 07/12/2022

"Arrived on site and inspected washer and found door is locked and breaker is off. After turning breaker back on drain pump is constantly running. Removed top panel and Manually opened the door. Cleared error and ran a diagnostic cycle to confirm washer is operating normally again.

We serviced a

WHIRLPOOL DRYER

Model MEDB835DC4

Near Dripping Springs, TX 78620

Kevin

Job Details: 07/12/2022

"Arrived on site and replaced failed heating element diagnosed by previous technician, after replacement dryer is heating and running normally. Recommend it to homeowner that been to the exterior be inspected and cleaned/cleared by a service if needed, job complete"

We serviced a

LG WASHER

Model WM3600HVA

Near Austin, TX 78737

Kevin

Job Details: 07/12/2022

"Arrived on site and found customer has experienced water on the floor once, also states there is a rattling noise while drain pump is running. Set Washer into a diagnostic cycle and filled it with water while inspecting all waterlines and hoses and did not find any leaking. Sent multiple pictures and videos to KB/service management. Found drain hose that runs from pump to the rear of the machine is not set into the first retaining clip, took pictures. After resetting it ran diagnostic cycle again and did not hear rattling noise while pump is running. No further repair is required at this time