Arrived onsite for broiler not working. Customernstated broiler works but it takes long to heat. I checked voltage and found it is supplied with 208v and not 240v. I tested unit and found it heating as designed but I did explain to the customer that due to it being at 208v it will heat slower. I added a 10 degree offset to make up for the recovery time due to 208v being supplied. Maintenance understands. Call complete. No parts installed.

Arrived onsite for blown fuse agin. Customer stated when it was repaired she was using it before vent cleaners came out. Customer showed me she had her vents cleaned but due to unit being used with large amounts of lint in the vents the hi limit blew again. I replaced the hi limit and inspected blower wheel/vent housing and ensured it was cleaned out. Unit is now heating as designed. Call complete. Installed WP3977767 HIGH LIMIT.

"Arrived onsite for unit not draining properly and soap dispenser inop. Upon arrival I found the ui not entering diagnostics. I unplugged and replugged unit in and found a F9E1, F2E1, AND F0E3. Customer stated occasionally he had to unplug it and plug it back in to work. I need to order W10861510 Console and return with parts. Returning tech set for 12-02-25 and will need to replace the valve as the wires were burnt, the control as it is wigging out, and the console due to a stuck key. No parts installed and I advised customer not to use due to valve wires exposed.; ordrng 1 W10861510 (Console)"

Arrived onsite for unit constantly draining i verified that the unit drains when plugged in and found a F3E1 pressure sensor failure present. Under S code S153EB I replaced the W11608056 control and tested unit. Unit now operates as designed. Call complete.

"WDF520PADM9. Customer stated that while running the dishwasher, it was making a clanking noise. Verified noise with customer. Opened dishwasher and noticed the float was stuck all the way up, with the lower spray arm hitting the float. Pushed the float down and ensured it moves up and down as it should. Ran dishwasher through test cycle. Dishwasher filled, washed, and drained with no unusual noises. Advised customer to ensure that when moving the lower dish rack, nothing catches underneath the float and pops it out of place. Dishwasher is working as intended. No leaks detected at time of service."

"Refrigerator WRMF3636RZ00: Removed and replaced both water tubes w11677732, w11666461. Ran about two cups of water through dispenser. Did not notice any drips at the time. Fridge is working as intended. No leaks detected at time of service."

"WDF332PAMS0: Installed roller guides wp8575897, w10817436 for upper rack on dishwasher, then installed upper rack. Dishwasher hooked up to water and power; ran dishwasher, which filled, washed, and drained. No leaks detected time of service. Dishwasher is functioning normally."

"Dishwasher WDP540HAMZ0. Customer stated that the dishwasher washes but does not dry or heat. Checked heater and found it broken in half. Removed and replaced heater w10518394. Ran diagnostics, cycled through, and tested. Heater component gets hot and functions properly. Tested dishwasher; it fills, washes, and drains. Newly detected a time of service. NO WATER LEAKS OBSERVED DURING SERVICE."

Refrigerator ED2KHAXVL00. Customers stated that the refrigerator would make a random intermittent vibrating type of noise. Turned temperature up in the refrigerator to activate compressor and fans; could hear a vibrating rattling noise coming from freezer. Opened freezer door and noise stopped; traced to evaporator fan. Taped door switch closed; evaporator motor kicked on and was making a buzzing type noise. Removed and replaced evaporator motor wp2315549 noise went away. No leaks detected time of service.

"Arrived to 9203 for S code rework. Upon arrival, checked error codes and found F5E2 lid lock fault and F2E1 stuck button. Upon diagnostics, latch was not catching on the strike. Upon closer inspection, found latch broken. Was able to run diagnostics and all other parts work as normal. Informed front office the latch cannot be replaced under the S code and will have to open a separate work order and the unit will be out of warranty. No water leaks detected at this time. No parts replaced."

"Arrived to 11203 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home to sign"

"Arrived to 5308 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Washer MVWB850WL0. Customer stated that the lid was not locking. Verified issue with lid not engaging lock. Checked diagnostics for fault codes and found no fault codes. Issue is with lid itself; it is separating and bowed, so it does not close completely on the front end to engage the lock assembly. Advised customer that this lid is no longer available. Therefore, unit cannot be fixed. No leaks detected at times of service.$162.36 CC Auth# 3CW9W9"

"Arrived on site to unit 3004 for SAFTEY dryer tripping breaker issue. Upon arrival, inspected unit and breaker is in tripped position . Restored power and test polarity. Polarity is correct. I get N-Gnd 0v, L1-Gnd 121.9v, L2-Gnd 122v, L1-L2 245v. Ran diagnostics and get F1-E1 motor or heater failure. Disassembled unit for inspection. Found hair pin between element coil and element housing. Pin was not stuck and came right off. I test the unit and is heat cycling correctly. Unit is operating as designed . Job complete. Called SAFTEY team and spoke with Reese. Notes were documented of what was found. MfrRef # 21567005"

"Arrived on site for washer WTW8500DC0 with issue of having a noisy spin. Upon arrival, inspected unit and found gearcase oil has leaked onto all lower moving parts. Ran diagnostics and there are no saved error codes. Ran a spin test and get a roaring sound from gearcase. Need to replace gearcase and all lower moving parts parts. During disassembly, the wash plate is seized on. Had to force wash plate off. I replaced gearcase W11393685, clutch W10754448, stator W10754158, rotor W10854161, slider W10734521, and wash plate W10752283. I test uni by running a rinse and spin cycle and unit is operating as designed. No leaks present. Job complete"

"WDT531HAPM0. Customer stated the dishwasher is not washing dishes and leaving everything dirty. When I opened the dishwasher door, the float was missing; it was sitting on the counter and completely melted. Dishwasher will not fill without the float and will need to order the float, Before any further diagnosis can be done. No leaks at times of service.; ordrng 1 WPW10346525 (Float)"

"Arrived on site for dishwasher WDT730HAMZ1 with issue of turns off mid cycle. Upon arrival, customer states that she has an extended. I advised that her warranty company needs to be contacted and that they would need to set up service call. Service is canceled .There was no diagnosis done. Job complete"

"Arrived on site for gas odor. Upon arrival, found gas leak coming from RR and LR burners. Pictures attached. Both W10814916 valve (2) need to be replaced. Called Safety and spoke with Amanda (Same case number) and stated to give customer a quote and have customer call back Safety for a resolution. Quoted customer $246.47 parts, $130 labor plus tax totaling $407.53. Turned gas off to the appliance. No gas leaks detected at this time. No parts replaced"

Arrived on site for refrigerator WRFF3536SZ00 to install previously ordered icemaker. Replaced icemaker W11727980. Test unit and there is no water filling . Test water dispenser and also not dispensing . Can hear valve energize but only get a small trickle of water. I removed filter and water fills correctly . I advised customer of purchasing a new filter. Customer states that since unit is operating correctly with home filtration system to just leave filter off. Unit is operating as designed. No water leaks present at this time. Job complete

"Arrived onsite for dishwasher not cleaning properly. Upon arrival customer stated it works with no issues but the dishes don't come out clean. I inspected the lower spray arm and found it to be separating and clogged, I also found the upper spray arm clogged aswell. No errors and when I ran the dishwasher it had no issues. Customer requested I replaced the bottom spray arm for now so I did. Will need to order WPW10498900 upper spray arm for repair. RS for 12-02-25. Installed W10837249 LOWER WASH ARM.; ordrng 1 WPW10498900 (Upper spray arm)"

"Arrived on site for refrigerator WRS321SDHZ11 with issue of icemaker not operating. Upon arrival, inspected unit. Container is empty. Test water at diode and I has good water flow. Found on off switch and restart button is not responding in ice maker. I removed icemaker and test harness and get 120v. Need to replace gearcase icemaker. I replaced icemaker W11700250. Test unit and is operating as designed. No leaks present. Job complete"

"WRS588FIHZ00 Arrived on site from previous visit to install parts. I installed the coupling,shaft,motor,and ice bin, and then tested product is working as its designed no water leaks visible from the main water supply"

Arrived on site to inspect microwave loosing power when power cord is moved. Upon further inspection I used an outlet checker and found that the outlet was dropping the neutral (photo). I informed the customer that the problem is with the outlet and the microwave is operating as designed.

"Arrived to 7208 for unit not turning on. Upon arrival, found no error codes stored. Proceeded to check inlet thermistor from the control and found 50ohms. Upon closer inspection of the thermistor, found bulb was too close to the heater chassis causing it to burn. Proceeded to replace 280148 thermal cutoff off from job number 468486 which I did not have to use. Tested unit and now unit is functioning as designed."

"Arrived on site at unit 10305 to replace previously diagnosed parts on model WTW4855HW3. I replaced gearcase, splutch, and tub hub. I calibrated and tested, unit tested good."

"Arrived on site to inspect range model WFES3530RS0 not heating. Upon further inspection the customer advised that the breaker would trip occasionally and they would not be able to use the. Upon further inspection I followed the service pointer W11490386 and followed the correction procedure. I removed the ground and set on bake for 30 minutes, at 500 degrees and then power cycled. I reattached the ground and cycled the breaker and set the oven to 500 and the oven after and found that it was no longer tripping. I called Saftey to document. Since the unit was not registered, Saftey is going to reach out to the customer. Case number pending."

"Arrived on site to inpsect refrigerator not making ice, low water flow through dispenser, loud noise and warmer temperatures. Upon further inspection I checked temperatures. Found 48 degrees RC and 13 degrees FC. I found the cause of the noise to be the evaporator fan making contact with a frozen over evaporator. I pulled the refrigerator out on to my floor protector and gained access to the rear of the machine for further testing. I placed the unit into service mode and ran test 6 to check bi metal and defrost circuit. I found that the bimetal was open and the control was supply proper voltage to the heater. I found the heater to be measuring in spec. I next checked the valve found proper incoming water pressure from the home. I tested the output from the valve and found it to be failing and restricting water flow. I quoted the customer to replaced the bi metal evap fan harness assembly and the valve. $252.09 (parts) and $259.99 (labor) totaling $512.08 before tax. The customer agreed to the repair. I defrosted the evaporator and installed the bi metal with harness and installed the valve. I reassembled and tested the unit and it is now operating as designed. No water leaks observed during service. $554.33 CC Auth# 4HAP49 $27.72 CC Auth# 9J93LM"

Arrived on site to test range tripping the breaker. Test unit by turning broiler on and turned it back to bake. Unit tripped once. Turned breaker back on and out the oven to 500? to do the burn out and unit pre heated correctly. Advised customer to let the unit run for an hour to do the burn out job complete.

Arrived onsite for loud noise still. Customer said it got worse than before. I found the noise coming from the impeller in the pump and motor. I replaced the faulty pump and motor W11416362 and ran the unit. No leaks occurred and unit now sounds as designed. Call complete.

Arrived on site for vent hood making noise . Found blower wheel has failed and causing a scraping noise . Replaced motor WPW10291577. Vent hood is operating normally. Job complete

Arrived onsite for noise still present. The noise wasn't present during service but I did install sound pads underneath the compressor and lines. Noise is not present. Call complete. Installed W11113654 PAD.

Arrived onsite for unit constantly draining. I confirmed unit will drain when plugged in and a F3E1 pressure sensor failure present. Under S code S153EB I replaced the W11607637 CONTROL and tested unit. Unit now operates as designed and no leaks are present during time of service. Call complete.

Arrived onsite for unit constantly draining. I confirmed unit drains when plugged in and a F3E1 water pressure sensor failure present. Under S code S153EB I replaced the W11607637 control and tested unit. Unit now operates as designed and no leaks are present. Call complete.

Arrived onsite for unit constantly draining. I found the unit to drain when plugged in and found a F3E1 pressure sensor failure present. Under S code S153EB I replaced the W11607637 control and plugged unit in. Unit now doesn't constantly drain and a full test couldn't be done due to hookups. Call complete. Maintenance not onsite for signature.

Washer NTW4519JW2: Verified drain pump running continuously and pressure fault. Removed and replaced control board W11607637. Calibrated unit and ran auto test. Washer filled and agitated. Drain and spin working as intended. No leaks detected at times of service.

WTW4855HW3 Washer. Verified drain pump running continuously and pressure fault. Removed and replaced control board W11607637. Calibrated unit and ran auto test. Washer filled and agitated. Drain and spin working as intended. No leaks detected at times of service.

Arrived on site for a cooktop KECD807XBL01 with a burner not working. I verified the right rear burner not working. I replaced the switch wpw10215034 and tested it. Unit is operating as designed.

"Arrived on site for stand up freezer not cooling at all. On arrival, I was able to confirm failure and found the compressor had overheated and shut down. I replaced compressor uv dryer and access valve and recharge system with fifty grams of r600. Used w11506635 Ccess valve, wpw10143759 uv dryer, & w11547313 compressor"

"Arrived on site for fridge door closing on its own. Third, visit for this issue. Tenant really wanted to meet with technician. Inspected unit found nothing wrong.Doors are sealing properly and closing as designed to. Call tech line to document and report my findings case #21657043. Tech line informed me.There is no fix for customer's complaint. Unit is designed for doors to close on its own. Informed customer of tech lines feedback on tenants issue. Informed tenant.There is no fix for issue job completed"

Arrived onsite for microwave noise WMC50522HS2. Found after use there is a noisy electrical hum like filter noise that is annoying and loud enough to disrupt the peace in the kitchen. Low voltage electrical hum. Recommendation to replace microwave to correct. Due to board failure.

Arrived on site to install ordered parts on a refrigerator KRFC704FPS06. I installed the evaporator cover w11610999 and gasket w10917313. Unit is cooling as designed. I drained the drip pan and cleaned the condenser before I left. No leaks detected while on site.

"Arrived on site to diagnose refrigerator WRF736SDAM10 with noise/compressor issues. Examined unit and found temps were fine, no issues with compressor. Customer showed me a video of a loud buzzing noise, which sounded like ice on the evap fan blades. Noise has since gone away. Examined the evaporator fan and found moisture drops above the fan that likely had been the cause of noise. Found a gap in the drain tube that I sealed with silicone, but found no other air infiltration spots. Advised customer to make sure all the doors close firmly, or air may escape into the unit and turn into ice. No parts needed. No water leaks observed."

Spoke with customer en route to job. They informed me the issue is no longer happening and to close out the ticket. No service necessary.

Arrived onsite for unit constantly draining. I found the unit to drain when plugged in and found a F3E1 pressure sensor failure present. Under S code S153EB I replaced the W11607637 control and plugged unit in. Unit now doesn't constantly drain and a full test couldn't be done due to hookups. Call complete. Maintenance not onsite for signature.

Arrived onsite for failed oven sensor WOS51EC0HS20. F3e1 error. Replaced probe W11598120. Unit is now operating as designed. Preheated to 350f

"Arrived onsite WTW5057LW1 for customer concerned about detergent use and how to apply the detergent for best results without a dispenser, provided explanation that detergent could be applied under the clothing or on top of the clothing as desired. Answered other use and care questions and I specter unit for proper operating. All checks good. No leaks detected. No parts."

"Arrived on site for range WFE530C0ES0 with issue of oven door. Upon arrival , inspected unit. The outer glass is barely hanging on and attached with shipping tape. Both handle screws are off. Need to order another screw , handle and outer glass. Office to reschedule ; ordrng 1 WPW10200660 (Screw) and 1 WPW10618239 (Handle) and 1 WPW10330077 (Outer glass)"

"WTW5057LW1 - Customer stated that the washing machine buzzed a couple times and then shut off when turned on. Removed and replaced capacitor w11395618. Verified by running a test cycle: the washing machine ran a normal load, filled, agitated, and drained fine. Washing machine is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE."

"Ice box thermistor tested fine, icebox fan running at speed. Ran fill test and line is frozen again. Verified 120 vac to heater. Ice build up on facia. Ice box temp at 2 degrees. E5 code for ice maker. Called techline and ran test 19 and defrosted water tube. Ran test 45 and ice maker filled. Techline said there could be a data interruption causing ice maker not to cycle. advised power reset to clear codes and have cx wait to see if issue persists, if it does, techline recommends replacing user interface. File number 21660330"

Arrived on site to diagnose dishwasher floor display missing numbers. Found some leds on the floor display not working. Replaced floor display test unit and unit test good job complete.

"Arrived on site to look at model KBSN708MPS00 for customer complaint of UI control broken. I found broken control, I replaced control, unit tested good. Part used w11626126"

Arrived on site to look at model WOS92EC0AS04 for customer complaint of unit not coming on. Found damaged to the Uzi console as if someone is leaving the door open and the front of the zuI console is warped. Will need thermal fuse and console. Customer insists the door is not being left open after use. Ordering console ; ordrng 1 W10864151 (Console)

"Arrived on site. Found water droplets in freezer compartment, checked temp reading 2 uploaded pic,checked door seal good found large gaps between liner and cabinet added adhesive to gaps."

"Arrived on site for refrigerator model KRFF577KPS02 not making ice. Inspected unit and work area. Customer reported slow ice production, with possible five or six dumps yesterday. Confirmed complaint; checked freezer at 6?F and ice box at 17?F. No defrost issues in freezer. Ran diagnostics: all tests passed, including ice box fan, ice level sensor, ice box thermistor, ice maker harvest, and ice maker fill. Found E0 error code on ice maker. Consulted PR, who suggested possible clogged condenser or thermistor issue. Removed lint clump from condenser coils. Replaced ice maker W11658802 and tested unit, which now operates as designed with no leaks present during service. Call complete. W11658802"

"Arrived on site to inspect washer WTW8127LC1 noises. Upon further inspection, the customer advised that they hear a rattling noise when the drain pump is on. I placed the unit in diagnostics, showing no error codes and tested. I found the unit operating as designed except when the drain pump came on, I could hear what sounded like an electrical noise or something hitting the plastic empellers of the pump. I tilted the unit back to gain access to the drain pump and removed the pump from the unit. I found a metal pin inside the pump at the rear drain hose, and it appears that it was hitting the empellers while the pump was on. I removed the debris and reassembled the unit, and verified that the drain hoses were secured to the pump. Retested in diagnostics, and the unit is operating as designed with no further abnormal noises. No water leaks observed during service, job completed."

"Arrived on site to inspect washer WFW560CHW4 leaking water. Upon further inspection, maintenance personnel advised that the unit is leaking approximately one and a half cups of water. I found the unit stacked with the dryer. I placed the unit in diagnostics, showing no error codes and tested. While the valves were testing, I inspected underneath the unit and found water leaking at the back right corner. I stopped testing and cleaned the water up from the floor. Pulled the unit out and removed the dryer from the top of the washer, and when I moved the units out, I found the drain hose laying on the floor (photo). I removed the rear panel and re-installed the drain hose, and retested the unit. The unit is operating as designed, and I found no other leaks. I reassembled the washer and placed the dryer back on top of the washer, and put the units back in their space. I retested again and found no further leaks. Unit is operating as designed, and no water leaks were observed at the end of service, job completed."

"Arrived on site to inspect washer WTW8127LC1not spinning properly. Upon further inspection, I placed the unit in diagnostics showing error codes F0E9-off balance pause, F0E5-off balanced load, and F0E3-overload. I cleared the codes and continued with testing to find the unit very loud during agitation and spin. I tilted the unit back to find the rotor bolt loose. I removed the bolt and removed the rotor to find gearcase oil on the underside of the rotor and on the bolts that secure the stator to the gearcase. I removed the stator and clutch to find that the slider has been rubbing on the clutch, as well. I advised the customer of my findings and removed and replaced the gearcase, slider, and clutch. Reassembled the unit and calibrated the unit. Retested in diagnostics and the unit is operating as designed and no water leaks observed during service, job completed. I made recommendations for use and care as well as detergent use. W10734521, W10754448, W11449841"

Arrived on site to inspect refrigerator model WRQA59CNKZ not making ice. Upon further inspection the customer pulled the refrigerator out for testing. I checked the temperatures and measured 34 degrees RC and -2 degrees FC. I attempted to run an ice maker test and found that the ice maker would not cycle due to a failed motor. I replaced the ice maker and tested and it is operating as designed. No water leaks observed during service. W11455232

"Arrived on site to replace previously diagnosed parts. Upon arrival installed flow meter assembly (W11535094) and control (W11672041). Ran full diagnostic cycle with clear service door installed; water level remained precise with no overfill and all components engaged correctly. After completion, no error codes stored in memory. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for drain pump constantly running. Ran dia diagnostics found stored error F3 E1 pressure failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time. No one on site for signature job completed

Arrived on site to install previously diagnosed part on a dishwasher model WDP540HAMZ4. Inspected unit and work area. I replaced the wash motor W11613479 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

"Arrived on site to inspect washer WTW4855HW3 drain pump constantly on. Upon further inspection, I found the unit unplugged and plugged it in. Also found that the control panel had been removed. Immediately after plugging the unit in, the drain pump turned on and I attempted to place the unit in diagnostics, and the unit failed to do so. I inspected the control and found the diagnostics LED not on or flashing, telling me the control is bad and has the error F1E1-main control failure, along with F3E1-pressure sensor fault. I verified the model and serial number to the Special Project S153EB. I removed and replaced the main control and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11607637"

"WDT531HAPM0. Verified dishwasher door rubbing slightly on left side of tub when closing. Removed and replaced friction pads wp8268961. Adjusted legs on dishwasher and reinstalled. Opened and closed dishwasher door multiple times; it closes fine with no rubbing on tub. Cabinet dishwasher sits in is not square, with larger gap on right than left. This may cause tub to pull farther right. Dishwasher mounted on sidewall of cabinet, not through countertop. Dishwasher working as intended. No leaks detected at times of service."

"Model WDT531HAPM0. Customers stated that the insulation at the bottom of the door kept falling out, and they'd have to keep pushing it back up. Removed outer door panel and verified that the insulation was hanging down past the inner door. Pulled the insulation back up and pushed the retaining tabs on the sides of the outer door panel down so it catches the insulation padding and does not allow it to slip. Reinstalled inner door. Checked underneath dishwasher, and the insulation padding is where it's supposed to be and does not slide down. Dishwasher is working as intended. No leaks detected at time of service."

"WTW500CMW0. Customer stated that the washing machine would vibrate, shake, and walk during use. Found inner basket loose with excessive bounce in tub. Clutch had trouble shifting. Found in inner basket loose, removed agitator and tightened hub nut down to secure inner basket. Replaced suspension W11400156, slider w10734521, and clutch W10754448. Tested unit: agitates and spins properly with no more bounce or wobble in inner basket or tub. Washing machine working as designed. NO WATER LEAKS OBSERVED DURING SERVICE."

"WRQA59CNKZ customers stated that the ice maker does not make ice customer.I checked the water.He said the water coming into the refrigerator is fine removed and replaced.Ice maker filled tube and water valve per service pointer tested, Ice maker and it filled with water.Advised customer to keep the freezer temperature on the left side Freezer above zero degrees, and this could help with not freezing, The fill tube. refrigerator is working as intended.No leaks at time of service"

Good phone 512-422-3118. Arrived on site for ice machine making a block of ice. Unit was off. Powered on and found no faults or malfunctions. Cutting grid is good. Allowed unit to go through a ice cycle. Unit made full slab. It did slide on cutting grid. And started ice cycle again. Unit is working as designed. Call complete. Customer had left. No signature.

"Arrived on site for unit making clanking noise when spinning. Upon arrival, ran high speed spin test and confirmed the from bottom of unit. Upon inspection, found rotor bolt missing. No gearcase oil present. Proceeded to replace W10734521 slider. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for washer not spinning and not draining. Entered diagnostics and found f71. Went through test and found basket does not engage after draining all the water. Stopped on step 8. Inspected and found lots of oil under the basket. Rotor screw was loose. Found the suspension doesn't pop up like normal. Unable to separate the agitator. When spinning the agitator, it rubs inner tub. Will need full rebuild. Submitting to warranty company. ; ordrng 1 Autho (Authorization) and 1 Xtratime (Xtra time) and 1 W10381078 (Tub/shaft/bearing) and 1 W10549509 (Inner basket) and 1 W10820039 (Hub) and 6 WP8533953 (Hub screw)s and 1 W10222008 (Filter cover) and 1 WP8533928 (Filter screw) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 2 WP8557836 (Stator plate)s and 1 W10137698 (Sheild) and 4 8565172 (Buffer)s and 1 WPW10178988 (Sensor) and 1 WPW10403803 (Recirculating pump) and 1 W10440786 (Suspension)"

"Arrived on site for unit not powering on. Upon arrival, display is flicking and will not power on. Proceeded to replace W11659261 console. Tested unit and now unit is functioning as designed"

"Arrived on site for unit not cleaning well. Upon arrival, found spray arm weep holes have debris. And also underneath sump filter was a large amount of debris. Removed all debris and ran another test and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site for dryer making a noise, found front seal hanging off. Removed front panel. Found tub is bent and causing a failure. Will need new drum. Office will call to schedule. ; ordrng 1 W10508188 (Drum)"

Arrived on site for washing eating w 11550898 and w 11569112. On arrival I installed the bezel and the faucet assembly and tested unit and found no leaks and washer working as designed call complete.

"Arrived on site for refrigerator showing f6e1 on ui display. On arrival confirmed error code. Upon further inspection I found the ui was getting a rapid fluctuationing dcv between 0vdc & 78vdc. I then checked voltage at door hinge and found a stable 12.7vdc which indicates there's a voltage drop/wiring harness issue in the door itself. Im ordering W11759022 door, W11758546 panel ui, W11758586 acu and office will need to reschedule once availability of parts is known.; ordrng 1 W11759022 (Left door) and 1 W11758546 (Ui panel) and 1 W11758586 (Acu)"

"Arrived on site to follow up on previous service visit. Upon arrival, proceeded to remove unit from cabinet and checked junction box and found neutral wire lose from the wire nut. Tightened and secured neutral along with all other wires. Tested unit and now unit is functioning as designed. No parts needed"

Arrived at apartment... tenant says dryer was replaced the other day. Went back to office. Unit was moved to 1072. Unit is not heating. Removed back panel. Found red wire . thermostat was never connected. Reconnected and verified continuity through heater circuit. Verified operation. Call complete. No parts.

"Arrived on site for cooktop tripping breaker. Removed cooktol from counter. Repaired with Service Pointer - W11795429. Unit is on a 50 amp eaton breaker. Reversed requested harness. Turned breaker back on, unit starts without tripping, call complete. No signature"

"Arrived on site for unit not operating normally. Upon arrival, check error codes and found F3E1 pressure sensor fault. Confirmed the control board had a failure. Proceeded to replace W11608056 control. Ran diagnostics and calibration and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace sound pad. Confirmed with customer the sound dampen tremendously and is content with the repair. They also stated previous tech explained repair will be covered. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for refrigerator not making ice and leaking. Saw evidence of leak from fill tube. Found it was frozen. Customer says he is getting water. Ordering new dual valve , icemaker and fill tube and new clamp. Icemaker was noisy when cycled. Office will call to schedule ; ordrng 1 61005744 (Fill tube) and 1 WP488878 (Clamp) and 1 951091 (Icemaker)"

"On arrival i found party army for repair was incorrect compared to part number that was ordered, im reordering seperator w11678839 rescheduled customer for 11.26.25; ordrng 1 w11678839 (Seperator)"

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the dispenser and rack stops and I removed and cleaned both spray arms. I reassembled the unit and tested and it is now operating as designed. WP8565925 W11705150

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time. No one on site for signature job completed

Arrived on site to inspect dishwasher model WDF520PADM9 with broken rack stops. Upon further inspection I found that the stops had become brittle and at sometime failed causing the top rack to not stay on the racks. I replaced the left and right stops. No water leaks observed during service. WP8565925

"Arrived on site to inspect oven displaying error code and not allowing a cycle to starts upon further inspection, I verified the error code F2E1. Power cycling the unit did not fix the issue. The control panel has an internal failure. I replaced the console assembly and resembled and it is now operating as designed. W11598124"

"Arrived on site to inspect washer model WTW4816FW3 making a squealing noise during spin. Upon further inspection I was able to recreate the noise by rotating the basket by hand and found the noise to be coming from the gearcase. I replaced the gearcase and reassembled, calibrated and tested the machine and it is now operating as designed. No water leaks observed during service. W11454741"

"Arrived on site to inspect vent hood model UXT5536AAS3 making an usual and loud noise during use. Upon further inspection, I found that the noise was coming from the motor internally. I replaced the blower and reassembled and tested the unit and it is now operating as designed. WPW10291577"

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time. No one on site for signature job completed

"Arrived on site to apartment 207 for dryer WED5620HW2 with issue of broken vent. Upon arrival, inspected unit. Is uninstalled in vacant unit. The lint housing is completely broken and inside of drum is completely scoured. Also inside of front panel where housing mounts has a screw hole that is bad. Uploaded all pictures on SD. Need to replace housing, front panel and drum. All screws are inside drum. Office to reschedule ; ordrng 1 W10508188 (Drum) and 1 W11752163 (Front panel)"

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to test unit for making to much ice, tested unit found failed bin thermistor, replaced and tested unit is now running as designed no leaks detected job complete installed WPW10511923"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site to test unit for not working properly, the defective rotor needs to be replaced, rotor was run without, ordering rotor office to reschedule ; ordrng 1 W10915701 (Rotor)"

"Arrived on site to test unit for two fron burners not working properly, tested unit found both burners only working on High, replaced infinite for front left and right and elements as precautionary and tested unit is now running as designed job complete installed WPW10434452, WPW10167742, WPW10275049, W10823728"

"Arrived on site to replace previously diagnosed orfice holder, replaced and tested unit is now running as designed job complete installed W11590058"

"Arrived on-site to diagnose customer concerns regarding the unit tripping the breaker and producing visible sparks from the control panel area. The customer reported that the unit sparked at the control panel and immediately caused the home breaker to trip.Performed disassembly and inspection of the electrical compartment. Found that the L1 conductor at the terminal block had become loose and made contact with the unit chassis, resulting in a direct short to ground. This caused a back-feed through the grounding circuit, leading to a failure of the main control board and the arcing event observed by the customer.The unit will require replacement of the terminal block/junction block assembly and the main control board to restore proper operation. Noted that the control board is currently no longer manufactured and listed as unavailable.If a replacement control board can be sourced, the office will proceed with scheduling the repair. At this time, no further work can be completed.Job complete.; ordrng 1 WP9761958 (Block) and 1 9762185 (Control)"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

Arrived on site to inspect unit WFES3030RS0 for cracked cooktop. Upon arrival customer not home but had granted entry permission; note attached to SD. Inspected cooktop and found multiple thermal fractures with glass pieces falling through. Documented damage in SD. Replaced cooktop (W11719704) and tested all burners; unit now operates correctly with no glass issues. No one on site for signature. Job complete.

"Arrived on site to test unit WDF520PADM5 for not cleaning dishes. Upon arrival customer stated detergent dispenser door no longer opens or closes and heating element is visibly broken in two. Inspected unit; confirmed dispenser latch broken and heater element physically severed. Entered service mode and found F7E1 (no heat) error code stored. Cleared code and ran diagnostic cycle; unit filled, wash motor and drain pump operated normally, but no heat and no dispenser release. Heater and dispenser assembly both required to restore full wash performance and drying. Ordering parts, no parts installed, rescheduled for 12/01.; ordrng 1 W10518394 (Heater)"

"Arrived on site to test unit MVW5035MW2 for not spinning. Upon arrival customer stated during final spin she heard loud banging, then unit refilled, agitated, but never entered high-speed spin; drain-and-spin selection also failed to start. Entered service mode; no stored error codes present. Executed full diagnostic cycle and regular wash cycle; all components engaged correctly with normal spin speeds and no faults. Could not duplicate symptom under any load condition. Explained Extra Power feature and proper cycle usage. Also advised customer to keep loads below 50% basket capacity and monitor operation. If issue recurs, harness and main control replacement recommended. At the time of service unit is running as designed, no leaks detected, no parts installed, job complete."