We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Austin, TX 78758
Wesley
Job Details: 08/02/2022
Arrived onsite for multiple oven failures control and burners. Informed management of voided warranty due to cause of failures. All else checks good. No repair option under warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to inspect dishwasher not washing. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor failure. I cleared the code and continued with testing. Water dispensed into the tub and the motor failed to come on. I advanced through testing and the dispenser, drain pump, and element all operated as designed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS04
Near Georgetown, TX 78628
Lou
Job Details: 08/02/2022
"Arrived on site to inspect wall oven with no power. Upon further inspection, I found the unit with the breaker turned on and the unit non-responsive. Removed the control panel and tested the thermal fuse and found it bad. I removed and replaced the fuse and tested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Cedar Park, TX 78613
Kimo
Job Details: 08/02/2022
Arrived onsite for refrigerator that is leaking from the bottom of the unit. Upon inspection i found that the water valve was leaking.I installed new valve and tested unit and found unit operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78704
Luis
Job Details: 08/02/2022
"Arrived on site for no ice. Diagnosed frozen water fill line,replaced main control,defrosted fill tube through diagnostics,ran icemaker test passed ran fill test passed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
Luis
Job Details: 08/02/2022
"Arrived on site for no coo. Compressor running both sections room temperature. Removed evaporator cover,no frost on evaporator,removed fan harness connection found broken pins on liner harness,uploaded picture called tech support per tech support customer will need to contact customer service SR#7734254803"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 08/02/2022
Arrived onsite for unusual control symptoms and found stuck button error. Code. Cleaned cooktop surface and control panel surface and cleared error code. Power cycled unit and found no new codes or adverse symptoms. Advised customer on findings. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near San Marcos, TX 78666
Andrey
Job Details: 08/02/2022
"Arrived on site to test unit for ice maker leaking, tested unit found fill tube is to short, used fill tube extension from job# 348392 part #wp2174755, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 08/02/2022
Arrived on site for range making strange noise . Ran all cooktop burners and preheated oven . Couldnt duplicate any strange noise . Found no error codes . Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS4
Near Austin, TX 78747
Leonardo
Job Details: 08/02/2022
Arrived on site to test unit for door handle loose. Test unit and found just loose screws. Tighten screws test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/02/2022
"Arrived on site to test unit for burning smell at the beginning of heavy wash cycle. Ran multiple diagnostics and could not mimic issue. Inspected full harness and found no signs of burning or over heating, checked wiring in unit junction and no signs of wire nuts hot or burning. Control connections all secure. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 08/02/2022
Arrived on site to diagnose dishwasher that is not cleaning dishes. Ran unit and found F4E3 error for wash motor not running. Ran diag cycle and found wash motor not kicking on. Replaced sump and motor assy and retested. Verified all working as designed with no water leaks. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 08/02/2022
Arrived on site to diagnose dishwasher that has door that is just dropping. Found friction pads rubbed off on both sides. Replaced with new friction pads and tested unit. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV01
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to install previously diagnosed and ordered part. Due the left drawer clip breaking, I installed a new clip and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78748
Kevin
Job Details: 08/02/2022
"Arrived on site and replaced heating element per Special Project S17304. Ran a diagnostic cycle after repair and dishwasher is operating properly, job complete"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to inspect microwave/oven wall unit microwave light not working. Upon further inspection, I found the microwave light burnt out. I placed the unit in diagnostics and checked error codes and found F6E4-main control failure. I removed and replaced the main control and microwave interior light bulb and tested the unit. Unit is operating as designed. Made recommendations for use and care. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Liberty Hill, TX 78642
Vincent
Job Details: 08/02/2022
Arrived on site for refrigerator inspected unit and work area. Found lights in RC & FC out. Tested the lights and replace the lights out. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHB
Near Liberty Hill, TX 78642
Vincent
Job Details: 08/02/2022
"Arrived on site for dishwasher, inspected unit and work area. Inspected unit and found water valve leaking from fitting. I replaced the water valve and tested. Unit is working as designed, no leaks were observed during service. Job completed."
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GLO
Near Liberty Hill, TX 78642
Vincent
Job Details: 08/02/2022
"Arrived on site to install previously diagnosed parts, inspected unit and work area. Replaced UI and set it in diagnostics to run a cycle. Unit is now operating as designed no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near San Marcos, TX 78666
Andrey
Job Details: 08/02/2022
"Arrived on site to replace previously diagnosed fill tube extension, replaced part, tested ice maker, filled with water, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78132
Andrew
Job Details: 08/02/2022
"Arrived on site to install pressure regulator from previous diagnosis. Verified part was needed. Installed parts, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 08/02/2022
"Arrived onsite for dishwasher leaking. Upon inspection I found no leaks at the Sump&motor, inlet valve and drain pump. Lines and hoses look good too. Customer brought to my attention that the unit would not dry the dishes properly as well. Upon further inspection I found that the cx was not using rinse aid and also using i high concentrate detergent. I advised them to start using rinse aid and unit a lower amount of the detergent. The I tested the heating element works because it cam on at the end of the test cycle when I was looking for leaks. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 08/02/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - after doing so I tested unit and found unit operating as designed job complete. No leaks.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/02/2022
"Arrived on site to test unit for damaged drum. Found drum was deteriorating on the rear side. Replaced drum, tested unit, unit working as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Marcos, TX 78666
Andrew
Job Details: 08/02/2022
"Arrived on site to test unit for not washing properly. Found error code f8e4(overflow switch). Found overflow not connected. Secured connection and cleared code. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Cedar Park, TX 78641
Kimo
Job Details: 08/02/2022
Arrived onsite for cooktop with rusting and cracked grates. Upon arrival I found that this was true. I advised customer to connect whirlpool and explain the situation to them and see if theyll cover them. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Matthew
Job Details: 08/02/2022
"Arrived onsite to replace previously diagnosed parts. Replaced capacitor and tested. Fixed agitating issue but not spin. Replaced main board. Tested, and all functions are operating properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510SOFS2
Near Austin, TX 78758
Wesley
Job Details: 08/02/2022
Arrived onsite for burner not operating and found unit wiring disconnected at burner. Repaired no parts. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Bee Cave, TX 78738
Leonardo
Job Details: 08/02/2022
Arrived on site to replace console and install new striker and latch. Replaced all parts test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model 1234566789
Near Austin, TX 78734
Leonardo
Job Details: 08/02/2022
Arrived on site to test unit for broken door latch. Test unit and found broken latch and consist. Can not find model number. Cant order parts job complete. Office to run cc on file for trip charge.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Briarcliff, TX 78669
Leonardo
Job Details: 08/02/2022
Arrived on site to test unit for unit not heating. Test unit and found bad heating element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/02/2022
Arrived on site to test unit for unit not washing correctly. Test unit and found bad sump and motor. Replaced sump and motor test unit and unit test good no leaks present job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Waco, TX 76707
Jonathan M
Job Details: 08/02/2022
"Arrived on site for a range that is tripping the breaker immediately when the unit is plugged in. Inspected unit and work area. Did confirm voltage at the plug and found 115 V from line one to neutral, 117V from line two to neutral, and 232 V from Line 1 to line two with the power cord disconnected. Once the unit was plugged in, it would immediately tripped the breaker. Remove the back cover and did not find any evidence of any grounding of wiring on the backside of the unit. Tested all components and all components were showing good. I called Whirlpool Techline and spoke to Adrian SR# 7734260320. He advised that because theres no issue with the unit grounding anywhere, the issue would have to be with the electric supply. He advised me to go over service pointer (W11525530) with the customer and have them have an electrician come fix their electrical supply issue. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waco, TX 76705
Jonathan M
Job Details: 08/02/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Verify that the unit is within the range of dishwashers being serviced for the heater replacement. Replaced the heater and tested the unit in a diagnostic cycle. The unit ran as designed with no leaks present. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ06
Near Austin, TX 78748
Luis
Job Details: 08/02/2022
Arrived on site. Replaced water valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Elgin, TX 78621
Joe Z
Job Details: 08/02/2022
Arrived onsite for the 2 drawer will not go in or out. Upon arrival inspected unit and found upper adjusters have failed. Need to replace adjusters. Replaced adjusters. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Elgin, TX 78621
Joe Z
Job Details: 08/02/2022
Arrived onsite for Leaking from Underneath. Upon arrival inspected unit. Underneath unit is dry. Found insulation behind door panel is wet. Ran a normal cycle and found water leaking from dispenser area. Found all screws on dispenser are loose. Inspected the dispenser and is good. Secured dispenser screws and test unit. Unit now operates correctly without leaking. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Killeen, TX 76542
Tyler
Job Details: 08/02/2022
Arrived on site for dryer not heating. Upon arrival confirmed complaint. Found power supply correct. Found no thermostat or fuse failures. Found broken heating element coil then replaced element. Found dryer could heat as designed with no clogs. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS1
Near Killeen, TX 76542
Tyler
Job Details: 08/02/2022
Arrived on site for range. Customer stated on arrival unit had already been repaired and no service needed. Call complete
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Killeen, TX 76549
Tyler
Job Details: 08/02/2022
Arrived on site for range that sparked front front left burner then caused same burner to stop working. Upon arrival confirmed complaint and found burner wouldnt turn on. Upon further inspection I found burner internally failed within pressure plate of burner. Called safety team and spoke with Nicole sr#7734191987. Found no cause of failure or mis use on customers said and was instructed to go ahead and replace burner. Unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/02/2022
Arrived on site for microwave rattling when in use. Upon arrival confirmed complaint and upon further inspection I found cause of failure was warping in the side wall of unit causing it t9 rattle against the chassis. I reshaped metal cover then added some sound pads in to reduce noise. Customer confirmed issue and sound were gone. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near San Marcos, TX 78666
Andrey
Job Details: 08/02/2022
"Arrived on site to replace previously diagnosed fill tube extension, installed part, tested Ice maker, filled with water no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, TX 78642
Paul
Job Details: 08/02/2022
Arrived onsite for a dishwasher that will not drain or run a cycle. Ms stated the unit started working again but then stopped. After talking with the customer I found out they had run multiple wash cycles when the machine hadnt drained correctly and I suspect water overflow from over sudsing causing the float switch to open from water entering the drip pan. I found the pan dry but there were signs where water had been in it. I found the drain line installed wrong and it was on the outside of the machine causing it to twist at the rubber 45 and not allow the unit to drain. I removed the drain line and installed it from the rear of the machine and put a high loop at the disposal. I tested the machine and all is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near Leander, TX 78641
Paul
Job Details: 08/02/2022
Arrived onsite for a dishwasher that with the lower spray arm is hitting the tub after the sump and motor was replaced. I found the lower spray arm separating and it looked like it was disassembled when the sump was replaced. I tried to repair the old arm but is kept coming apart during use. I replaced the spray arm and tested the unit. All is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near San Marcos, TX 78666
Andrey
Job Details: 08/02/2022
"Arrived on site to previously diagnosed interlock and harness, verified that the parts are not needed, customer installed a new light bulb, and light is now functioning properly, customer stated that the light bulb is getting too hot, took voltage in socket, getting a steady 120VAC, no issues found with unit, unit is functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to test unit for no cool in RC, tested unit found FC evaporator completely frosted over, put unit into diagnostics was not able to activate heater, defrost evaporator and noticed heater connection was loose and full of ice, replaced harness Part # W11546681 from job 348029, do to connector being damaged from ice expansion, tested heater, it is now heating properly, advised customer to monitor and if they notice ice buildup in FC again, to call us back and we would need to replace control box, at this time unit is functioning properly, no leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to test unit for power issue and customer getting shocked tested unit found wall outlet is wired incorrectly, L1-G 240vac, from L2-G 120VAC and from L2-L1 120VAC, and power cord in terminal block is not properly connected ground is connected to neutral and neutral is connected to ground, called safety and reported my findings got SR#7734060178, advised customer to hire a licensed electrician to address this issue, electrician must replace outlet to a 4 prong and verify that the power distribution is correct should be L1-N 120VAC, L2-N 120VAC and L1-L2 240VAC, also replace power cord to a 4 prong as well, unit must be wired to manufacture specification, at this time job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78626
Gerry C
Job Details: 08/02/2022
"Arrived on site to install previously diagnosed and ordered parts. I retested thermistors and found RC Thermistor 7.56 KOhm and also passed test mode 2. FC was 20.99 and also passed test mode 1. This was after the CX had restarted the unit after a defrost and the internal temperatures were cool. Moving to the crisper drawer I found that the drawer itself was not fully seated and coupled with top-forward-lean of the chassis, the door could not close. After correcting chassis and drawer issues both doors operated as designed. I verified with the MFG service website that there are no service flashes and the there are no board/software updates recommended for this model. I completed chassis squaring and door matching and sealed gapping within the drain tube assembly. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Robinson, TX 76706
Jonathan M
Job Details: 08/02/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed the customers model and serial numbers were within range of the service pointer. Replaced the heater and tested the unit. The unit began to work as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Troy, TX 76579
Jonathan M
Job Details: 08/02/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit began to illuminate and cool as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78745
Kevin
Job Details: 08/02/2022
"Arrived on site and found saved error code F9E1, also found no high drain loop. ran diagnostic cycle and found drain pump isnt running. Inspected drain pump and found loose connector. After resetting drain pump is working properly and sent a short video to KB/service management of it draining, job complete"
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Fort Hood, TX 76544
Tyler
Job Details: 08/02/2022
Arrived on site for a washer/dryer combo that was showing in D5 error code. Instructed customer on how to reset unit and found unit functioning as designed with no failures have to reset service fee. Call complete
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Niederwald, TX 78640
Kevin
Job Details: 08/02/2022
"Arrived on site and found customers experiencing water on the floor after a load has completed. Ran a diagnostic cycle and did not see any leaking from washer. Used diagnostic step 01 to fill washer passed bellow and did not see any leaking. When draining found standpipe is overfilling. Sent a short video to KB/service management. Showed customer and a plumber will be needed to correct issue standpipe is not draining properly, there is no issue with washer, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Paul
Job Details: 08/02/2022
Arrived onsite for a refrigerator still not making ice. I tested the temp of the FC and found it at 19 degrees and not dropping any lower. I checked the low side pressure and found it showing 0. I powered the unit down and let the system equalize. System equalized at 30 psi indicating a fully charged system. I connected the high side gauge and powered the unit up. I found my low side gauge showing 20 psi and my high side was at 45 psi. The compressor is failing. I replaced the compressor and drier. I vacuumed the system and charged it with 4.65 ozs of R134A. I tested the unit and watched it until the FC reached 3 degrees and it was still dropping. The refrigeration system is working as designed. I explained to the customer the unit should start making ice now. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bertram, TX 78605
Vincent
Job Details: 08/02/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit with vent tester and it failed I checked the vent tube and it was clogged. I advised CX to get vent cleaned. I removed the vent and tested and its operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Bertram, TX 78605
Vincent
Job Details: 08/02/2022
"Arrived on site for washer, I was unable to go in to the residence but I handed the strike to CX and they said they would install it. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bertram, TX 78605
Vincent
Job Details: 08/02/2022
"Arrived on site for dishwasher, inspected unit and work area. Found dishwasher improperly installed. I reinstalled unit and tested to make sure its was functioning as designed. Unit is not operating as designed. No leaks where observed during service. Job completed."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78723
Matthew
Job Details: 08/02/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Found leak coming from hot side of valve assembly. Small fracture in valve. Replaced valve and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Joe Z
Job Details: 08/02/2022
Arrived onsite to install previously diagnosed parts. Installed 2 sheild screw. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Del Valle, TX 78617
Joe Z
Job Details: 08/02/2022
"Arrived onsite for Dryer isn't turning on. Upon arrival checked polarity and got L1-N 120v, L2-N 120v, L1-L2 .9v. Advised customer to call electrician. Must have 240v from L1-L2. Inspected start button, door switch, fuse and heater, all are good. Cannot test unit with out proper voltage. Customer will contact electrician and call us back if the unit still does not operate. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Del Valle, TX 78617
Joe Z
Job Details: 08/02/2022
"Arrived onsite to install previously diagnosed parts. Replaced basket, gearcase, suspension, and belt. Test unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to inspect wall oven temps. Upon further inspection, I found the unit connected to wifi. I placed it in diagnostics and checked error codes and found F6E4. I removed and replaced the main control and tested temps. I found the unit is heating properly as the temps were within range. I provided literature from the owners manual regarding testing temps in the oven to my customer. I made recommendations for use and care. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Temple, TX 76502
David Z
Job Details: 08/02/2022
"Arrived on site to diagnose dishwasher that customer says isn't drying dishes well. Checked unit for errors and found no error codes present. Found customer is using a rinse aid. Unit passed diagnostic cycle with no issues found, and element is sizzling hot. Unit is a plastic tub style, recommended customer run hot water/ rinse aid / and to use all high temp options. Also advised dishes will be wet when using 1 hours wash. Could not verify or recreate a failure at this time. Unit working as designed. Call complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78703
Scott
Job Details: 08/02/2022
"Arrived on site for washer getting too much water on small loads and barely covering larger loads . Ran diagnostics, all checking normal. Did adjust right back leveling foot . Went over proper loading of clothes . Explained on really small loads that unit has a default water level so as not to tear clothes on agitator, and water will just cover larger loads . Called tech line sr 7734259186. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78704
Scott
Job Details: 08/02/2022
"Arrived on site , replaced heater . Ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model JMW3430DS02
Near Austin, TX 78746
Scott
Job Details: 08/02/2022
Arrived on site for key pad error code flashing on control. Did power restart. Ran diagnostics and found Keypad error . Cleared error codes . Microwave heating normally. No new error code . Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 08/02/2022
Arrived onsite for temp concerns and tested unit finding proper operation. Provided customer instruct on design and reading temp properly with external thermometer. All checks good.
We serviced a
MAYTAG WASHER
Model MVWX700XW0
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a washer that is not filling with as much water as customer would like. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and high efficiency washer water usage. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS3
Near Austin, TX 78752
Scott
Job Details: 08/02/2022
"Arrived on site for microwave not heating . Found mag had failed . Replaced mag , cap and dioed . Tested unit and it is heating to whirlpool specs. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
David Z
Job Details: 08/02/2022
Arrived on site to install new heating element per SP W11540964. Installed new element and verified no leaks present. Call complete.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Harker Heights, TX 76548
David Z
Job Details: 08/02/2022
Arrived on site to diagnose washer that was leaking some detergent down the front panel. Examined unit and did not find any clogs or obstructions. Removed dispenser and found slight warping. Replaced dispenser. Unit now working as designed. Advised if drawer is pulled too far it may drip a little detergent since the back is fully open on the drawer. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Belton, TX 76513
David Z
Job Details: 08/02/2022
"Arrived on site to diagnose washer that customer says is not filling with enough water to wash clothes. On arrival customer showed me several pictures that showed various items that had dry spots on them. Checked unit for error codes and did find a saved code for long fill. Ran unit and found it was filling correctly, with no slowdown or long fill showing. The water level is consistent with other cabrio and HE low water consumption units, and comes up to about the top of the washplate on an empty load. This has been confirmed by tech line as working as designed. No mechanical failures found at this time. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Belton, TX 76513
David Z
Job Details: 08/02/2022
"Arrived on site to diagnose refrigerator that isn't making any ice. On arrival customer let me know that the unit had resumed ice production and bucket was full. I inspected the unit and found the doors were touching on the top of them. I adjusted the upper hinges on the door and changed the level so they would seal better. Unit likely had an air leak causing Temps to raise about harvest temp. I also noticed the freezer barely had anything in it, and customer should add some items to help the unit stay cool. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Belton, TX 76513
David Z
Job Details: 08/02/2022
"Arrived on site to diagnose dryer that is not running wrinkle shield. On arrival customer told me unit hasn't run it since they purchased the unit. Cycle would get to shield and stop. Advised customer that the functionality of the wrinkle shield is to periodically tumble for a certain period of time, but does not keep the unit constantly running. Tested unit and verified the wrinkle shield is kicking in as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Temple, TX 76502
Jonathan M
Job Details: 08/02/2022
Arrived on site for a dishwasher that is not filling. Inspected unit and work area. Ran the unit through diagnostics but did not find any stored error codes. Ran through an auto test and found the wash motor not recirculating the water. Replaced the pump and motor and tested the unit. The unit began to work and operate as designed. No leaks present during operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76541
Tyler
Job Details: 08/02/2022
Arrived on site for dishwasher needing new element due to gold bushing color style currently in unit. Upon arrival confirmed recallled styled element installed. Replaced it with correct style. Found no leaks during tests. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to replace previously diagnosed control, noticed that old control had a really big burn, took resistance readings on all components and found drain pump is Reading 2 olms resistance,should be 18-22, replaced pump, unit was tested on previous visit but now does not have water or power connections, customer will test unit when proper connections are available, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to replace previously diagnosed control,UI,diffuser, evaporator harness and thermistor, replaced parts tested unit unit now running as designed, no leaks detected job complete"
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to test unit for crack on cooktop, tested unit found that its not a crack but a deep scratch, cosmetic damage is not cover after 30 days, advised customer to call whirlpool customer service, at this time job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Andrey
Job Details: 08/02/2022
"Arrived on site to replace previously diagnosed control, removed evap cover, verified all connections were secured properly, tested heater and it is heating, replaced control and thermistor as precautionary, unit is now functioning properly, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Georgetown, TX 78628
Gerry C
Job Details: 08/02/2022
"Arrived to instal previously diagnosed and ordered parts. Removed and disassembled unit. Replaced cabinet assembly, reinstalled all parts and reinstalled into cabinet. Operational test good. No leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Temple, TX 76502
Tyler
Job Details: 08/02/2022
Arrived on site for washer needing lid lock. Upon arrival installed required part then reassembled and tested unit. Found unit could cycle through setting as designed with no failures or leaks. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near New Braunfels, TX 78130
Andrew
Job Details: 08/02/2022
"Arrived on site to test unit for low ice production. Found ice maker not responding to diagnostics. Ran continuity through harness and found no breaks or damage. Replaced icemaker, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Kimo
Job Details: 08/02/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested the unit and found that the unit is operating as designed no leak. Jobs complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/02/2022
Arrived on site to test unit for ovens not getting to temp. Test unit and found sensor reading 75? at room temperature. Sensor ohms correct. Turned both ovens on and found both ovens getting to temp at 350? job complete. Couldnt duplicate any issues.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Buda, TX 78610
Leonardo
Job Details: 08/02/2022
Arrived on site to replace magnetron capacitor and diode. Replaced all parts test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Kyle, TX 78640
Leonardo
Job Details: 08/02/2022
Arrived on site to test unit for right rear burner turning off when you put it on low. Test unit and unit turning off on low. Adjusted the flame test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Bertram, TX 78605
Vincent
Job Details: 08/02/2022
"Arrived on site for range,inspected unit and work area. I tested unit and its same operation as last time. I called techline and spoke to Rob SR#SR7734028844 and determined unit is operating as designed. Since unit is on propane there will be no adjustment on simmer. No leaks where observed during service. Job completed."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Austin, TX 78753
Wesley
Job Details: 08/02/2022
Arrived onsite and tested unit for interrupted power supply. Corrected power supply advised customer on findings and repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78753
Wesley
Job Details: 08/02/2022
Arrived onsite for leaking clothes washer complaint. Leak tested unit and determined the issue to be a house plumbing problem with a standpipe nearly leaking while onsite and any other drain pressure from other house drains may cause an intermittent leak. All else checks good. Advised customer on findings.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78746
Luis
Job Details: 08/02/2022
"Arrived on site. Some ice in bin,removed icemaker housing ice in mold,bypassed t and h icemaker dumped ice and filled with water,while cycling open and closed door no loss in power to icemaker. Diagnosed a defective icemaker,installed a new icemaker power cycled unit icemaker ran through a cycle and filled with water."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78754
Wesley
Job Details: 08/02/2022
Arrived onsite for washing concerns and water level concerns and tested unit. Found all operating as designed. and provided customer instruct on design and best use and care principles. All checks good. Unit is set up to operate properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78723
Wesley
Job Details: 08/02/2022
Arrived onsite and found complications due to cold valve failure. Replaced valve to repair unit. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Wesley
Job Details: 08/02/2022
Arrived onsite for door tension issue and found missing pads. Replaced pads to repair. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a washer that is not unlocking. Found lock assembly failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. Homeowner to thaw unit for 24hrs prior to use and has signed defrost waiver.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Pflugerville, TX 78660
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a cooktop with broken grate. Found rt side grate broken and installed new grates. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS3
Near Waco, TX 76710
Jonathan M
Job Details: 08/02/2022
"Arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. When the unit through diagnostics and found the washer motor not running after the fill. The customer also advised that their detergent dispenser was not releasing their rinse aid. Attempted to contact the extended warranty and after 25 minutes of attempting to contact the extended warranty, the customer advised that they would not be able to get a hold of them until the morning and did not want to proceed further with any repairs until authorization was given. The customer advised that they would be in contact with the office in the morning after they get a hold of their extended warranty.