Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Map of Austin, TX

Man of the House




Review of Appliance Express

I am glad the problem was found.


Map of Austin, TX

Bad experience so far




Review of Appliance Express

Even after 3 visits the problem has not been fixed yet. Very very disappointed. Maybe 4th time is the charm?


Map of Austin, TX

Which service ?




Review of Appliance Express


Map of New Braunfels, TX

Keith




Review of Appliance Express


Map of Kingsland, TX

Great Service




Review of Appliance Express

Great job! Vert friendly and experienced.


Map of , TX

Best appliance repairmen




Review of Appliance Express

We have had issues with a brand new GE dishwasher since we moved into our brand new house in March. Another appliance repair business had been out to work on it and still had to continue washing dishes by hand! Once Robert and another repairman came out, they ordered a part, came out to install it and like magic the dishwasher finally worked right!


Map of Robinson, TX

fixed the fridge!




Review of Appliance Express

Jonathan is a Very nice, respectful, knowledgeable young may who did what it took to fix our problem.


Map of Salado, TX

Home owner




Review of Appliance Express

Great service and knowledgeable!


Map of Austin, TX

Took over a month sent multiples people during a pandemic




Review of Appliance Express

Not the techs fault they were good but this took over a month and the first appointment the person who I talked to in the phone didn’t actually schedule a appointment even though I talked to two people before so no one ever came the first time you would think there would be a rush to correct your mistake but had to wait another week for someone to cone. Which then they needed to order a part so another week then it wasn’t the right part so waited another week and it continued to go that way. The guys who came were great I would rate them great but the overall experience was negative


Map of Round Rock, TX

Great experience




Review of Appliance Express

The rep from Appliance Express was prompt, courteous and professional.


Excellent service and repair




Review of Appliance Express

High level service with excellent communications and follow up. The technician was courteous and knowledgeable. He called us before the appointment to let us know when he will be there, wore a mask and covers on shoes, explained the process and did an excellent job with repair. Thank you.


Always something




Review of Appliance Express

We haven’t had our dryer for 6 months and it’s gone out again for the 3rd time. It’s like they do a temporary fix. The last time the guy came he was in a rush and didn’t even connect the hose. With 3 adults and a baby in the home we need our dryer to work more than 2 days and break again. It’s been down more times than we’ve even gotten to use it.


Great service




Review of Appliance Express

Fast , knowledgeable. Fixed everything.


Good experience




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Finally




Review of Appliance Express

Great service! Getting parts from Whirlpool was horrendous.


Great




Review of Appliance Express

Excellent service


Great Service




Review of Appliance Express

Had a great experience. Techs were great in fixing the freezer


Good service




Review of Appliance Express

Technician very knowledgeable


Great Service




Review of Appliance Express

Kevin was knowledgeable and quickly solved the problem.


Great, Fast Service!




Review of Appliance Express

He was fast and efficient and offered great service! Was able to figure out the problem right away!


don




Review of Appliance Express


Thank you!




Review of Appliance Express

Al was very informative and did a great job!


Reliable




Review of Appliance Express

They were on time and very knowledgeable of my problem. Explained it in great detail and said if there is any other problems let us know.


Great service




Review of Appliance Express

Paul had to remove the whole microwave/oven combination to change light in microwave. Kitchen Aid needs to rethink accessibility for the light replacement.


Great service, workman were knowledgeable,quick& very polite




Review of Appliance Express

Workman were knowledgeable, quick, gave me helpful tips & polite.


Fixed problem immediately




Review of Appliance Express

We always ask for Lou. Great service and knowledge


Great service




Review of Appliance Express

The guy was very professional and respectful. I would use your service again because of him


Great Service




Review of Appliance Express

Service technician was polite and did a great job


George




Review of Appliance Express

Great service! Very knowledgeable and thorough.


Exceptional service




Review of Appliance Express

My washer was not working. Had a service person here two days later. Very Very happy about that!


Great service




Review of Appliance Express


Very professional, knowledgable and easy to recommend.




Review of Appliance Express

Great service and support


Excellent Service




Review of Appliance Express

Brandon did a Great Job and is very knowledgeable on the repair and operation of Whirlpool products.


Exceptional in Every Regard




Review of Appliance Express

On time. Courteous. Competent. Took appropriate COVID precautions. Totally pleasant experience! Lou is awesome and sets the standard for professionalism!


Good job




Review of Appliance Express


Fast, efficient, curteous service




Review of Appliance Express

Had a Whirlpool dishwasher that was covered for repair under warranty. Kayman came out to inspect and fix it, and he was super courteous, knowledgeable and efficient in his repair effort. He diagnosed the issue in minutes, got the right part and had the dishwasher fixed and working perfectly in less than 45 minutes. Communication from the company was perfect, I highly recommend them for their professionalism, expertise, friendliness and efficiency.


Great and quick service




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good service




Review of Appliance Express


Good Service




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Great Service




Review of Appliance Express

On time. Reasonable price


Leonardo Cantu - Dishwasher Repair Under Warranty




Review of Appliance Express

Leo has made me a customer forever of Appliance Express. As well as being excellent at diagnosis and fixing the problem without fuss, he gives you confidence in his analysis and makes a repair a positive experience. All of this at a very stressful time fur all of us. Our best to Leo and Appliance Express. Thank you. Cynthia and Bill


Awful




Review of Appliance Express

The guy came as my front burners on my new stove are not heating properly. He turned them on and waited. Finally they got really hot. But this is seldom the case and I told him that. He just stood there looking at it. I asked him to maybe raise and look under at the wiring. He said “no they are working. There’s nothing I can do.” Tim asked him to wait a few minutes. He told us he couldn’t wait, he had other calls. He told us if it happened again to video it and send it in and after all of 5 minutes or so he was gone. You know, he never even introduced himself. I don’t know his name. Well, as dinner was cooking last evening, guess what!!? The burner would not heat up enough to fry bacon sooo I followed instruction his to video it. Thing is, he didn’t take the time to tell us where to send it!! We are extremely unhappy with his LACK of service and his unfriendly and lazy attitude. So where do I send this video???


Service




Review of Appliance Express

The man came out to service and got my appliance to work within minutes. He had to open the electric panel outside. Unfortunately, he failed to close it properly. I found it open because of the wind banging it against the house. Hence the 4 star rating instead of 5 star.


Great service




Review of Appliance Express

Although I had to wait a few days for an appointment, it was a quick fix with a water valve replacement in our ice maker.


Issues Resolved




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Great experience




Review of Appliance Express

He was great, very professional and knowledgeable


Two thumbs up!




Review of Appliance Express

Diagnosed the problem on my 8 yr old washer........ordered the part ....Installed one week later. Very professional from office staff to the repair man! Wore masks, foot covers. Made sure no leaks. So far so good and half the price of buying one of those new machines. Great communication.


Amazing customer service




Review of Appliance Express


Excellent service




Review of Appliance Express

David Zemek went over and above when repairing my washing machine. I was not at home,( though another adult was). David communicated with me throughout so I could authorize repairs and pricing. He was friendly and easy to deal with. Thanks David!


Great service, friendly technicians




Review of Appliance Express

Both guys were great they diagnosed the problem within minutes & were very friendly & polite.


Super Service




Review of Appliance Express


Microwave Repair




Review of Appliance Express

Great service. Professional, prompt, fast. Wore masks... and properly (over nose and mouth), didn’t even ask. I highly recommend them.


Quick and great service!




Review of Appliance Express

Lou was my technician. He was very professional, personable, thorough, respectful and prompt! My washer couldn’t be repaired, that day. He ordered the part and came back, the day and time span he committed to me. His second service call was quick! He got the part installed and tested the machine, for me. I appreciated his time and expertise. I will definitely refer Appliance Express to All my friends and family.


Oswaldo Rodriguez




Review of Appliance Express

Good


KitchenAid Fridge




Review of Appliance Express

Clif and other technicians with Appliance Express know the products.


Great service




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Fixed my built in fridge




Review of Appliance Express

Excellent experience !!


Took 5 visits to fix our problem




Review of Appliance Express

It took 5 visits to diagnose and fix our problem. We were without refrigeration for 3 weeks. Initial charge was over $2000 for our built in refrigerator. I was disappointed that we were charged a labor charge of close to $200 for this last visit. It seems this should have been repaired the first time.


Very competent technicians




Review of Appliance Express

Very good service


Great and fast service




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Great service




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John




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Great service




Review of Appliance Express

I would recommend the service technician using paper towels instead of his personal cloth towel. In times like we are experiencing with Covid-19 he could throw the paper towel away and not chance spreading any issue with the cloth towel. I did appreciate his cleaning the area he worked. I did supply him one of my towels to use.


Great service




Review of Appliance Express


Knowledgeable technician




Review of Appliance Express

Great knowledge of the product and helpful.


Jonathan is the man




Review of Appliance Express

Jonathan was professional knew what do, full advise, mask, cloves and shoe cover all on.


fix blue flame for whirlpool gas range




Review of Appliance Express

Needed adjustments to propane conversion kit for my whirlpool gas range. The pros from Appliance Express were really professional and got the job done and I am happy the flame is all blue now. Thank you


Repair




Review of Appliance Express

Repairs were not done properly


Prompt, quality customer service is always appreciated.




Review of Appliance Express

He was on time and fixed the problem.


Professional and fast




Review of Appliance Express

Jacob did a great job!


Great service!




Review of Appliance Express

He did a great job and very nice and professional!


Fast and Easy




Review of Appliance Express

The process was fast, professional, and easy from start to finish.


Bettsye




Review of Appliance Express

I had placed a service call through American Home Shield to repair a refrigerator. My request was sent to Appliance Express and was quite surprised and impressed at the timeliness in their response. James, the technician contacted me with an acceptable window of time for his arrival and also called when he was about 20 minutes out. This was a huge help for me as I was not home and needed my son in law to meet him at my home. I had several phone conversations with James, he was polite, professional and responsive to my questions regarding the issues with my appliance. He did not leave a mess behind him. My son in law said James knew exactly what was wrong and was very efficient in repairing. Kudos to James. Good Job Appliance Express in your choice of technicians being sent to homes to take care of business. I would be happy to recommend y’all in the future. Thank you Bettsye Rose


Great service




Review of Appliance Express

Very professional and knowledge technician


Good and timely service.




Review of Appliance Express


Took care of the problem!




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Kristi




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Rafael




Review of Appliance Express


Excellent Service!




Review of Appliance Express

Very convenient, timely, and quickly identified the issues in two different appliances and fixed them! would highly recommend.





Review of Appliance Express

Pleasant Person





Review of Appliance Express

Good. Work done


Great service




Review of Appliance Express

Good technician


Great service




Review of Appliance Express


Very good service. Friendly service man who kept everything clean.




Review of Appliance Express


Dishwasher Repair




Review of Appliance Express

Lou in one word, AMAZING! Best customer service ever provided! He continues to outdo himself.


Excellent, informative service call.




Review of Appliance Express

The two tech people who came were friendly, helpful, speedy.


Great service




Review of Appliance Express

They were very professional and seemed to care about doing quality work. I am glad that Maytag uses them!


Professional and courteous!




Review of Appliance Express

Best appliance company sent by our home warranty Company!


X




Review of Appliance Express


Excellent service




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Great service




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Great service




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He fixed the problem quickly!




Review of Appliance Express

The appliance didn’t work properly when it arrived. The temperature on the fridge side was in the teens. The problem was isolated quickly and fixed. Now the temps are right where they should be. It’s nice to get quick and friendly service. Great job! Thanks!


Chris




Review of Appliance Express


Thank You




Review of Appliance Express

Great service


Great service and professional




Review of Appliance Express


Repair microwave




Review of Appliance Express

On time, efficient and neat. Good job.


Great tech




Review of Appliance Express

James was courteous, competent and ver y efficient.


Service is Good




Review of Appliance Express

Appliance Express is the only Whirlpool authorized repair in the area. They have been out to my house 6 times previously over the past 3 years to fix this exact same problem. When they came out this time, I was told normally spare parts, determined by the stated problem, are pulled, however, no spare parts were pulled for this job. Among other things, I was informed that the thermistor was in the wrong place and that it was starting to corrode. I'm not sure why this was not noticed in the previous 6 visits for this problem. The thermistor was relocated to the proper place. Currently the thermistor shows it is working properly; hopefully. it will continue to do so. If spare parts had been sent I would have been given the option of replacing the thermistor while the fridge was apart. I was informed that if the fridge does not stop continually running, it will need to be replaced. Replacing it will mean another service call charge and labor. These additional charges would have been avoided if spare parts had been sent. I was also told the evaporator fan that they replaced 2 years ago is also starting to corrode from the water not draining and freezing.


Great service




Review of Appliance Express


Friendly Quick




Review of Appliance Express

Arrived week within the promised time. Explained what was wrong. Had the parts and repaired. Great Service.


Cliff




Review of Appliance Express

Excellent Service


Great service and knowledge.




Review of Appliance Express


Very Thorough




Review of Appliance Express

He was very informative and really educated me on how the dishwasher worked and what products to use to make it more efficient.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Technicians arrived on time and educated me on my appliance


Great job!!




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Person was very professional and very helpful




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JAM




Review of Appliance Express


Miguel




Review of Appliance Express


They did a great job




Review of Appliance Express

They did a great job fixing my ice maker!


Very professional quality service. On time and budget.




Review of Appliance Express

A+++


Great service




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Great service




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Great service




Review of Appliance Express

Noah, did an outstanding job and got the problem fixed In a very timely manner


Great value for price




Review of Appliance Express

Great knowledgeable, personable, technician sensitive to social distance standards of our home.


Great service pricey




Review of Appliance Express


Great service




Review of Appliance Express

Kevin did a great job diagnosing and fixing our washing machine.


Service




Review of Appliance Express


Excellent service, very punctual




Review of Appliance Express


Great service




Review of Appliance Express

Good service, very helpful


Job well done




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Pleased.




Review of Appliance Express


S




Review of Appliance Express


Ice maker replace




Review of Appliance Express

Great service


Groovy




Review of Appliance Express


Very knowledgeable and explained everything thoroughly




Review of Appliance Express


Burkhart




Review of Appliance Express

James was on time & efficient he did an excellent job & used all safety precautions


Great Technician




Review of Appliance Express


Mark




Review of Appliance Express

Knew exactly what was wrong and it was fixed in 2 seconds. Great service.


Refrigerator repair




Review of Appliance Express

Very thorough, quick and friendly


Dishwasher Fixed




Review of Appliance Express


Friendly, Quick and Efficient




Review of Appliance Express

Lou was very friendly and came and fixed my Kitchen Aid oven.


Great service. Worked well with seniors.




Review of Appliance Express

Great


Great service




Review of Appliance Express


Unacceptable time for repair




Review of Appliance Express

I had to wait over : weeks for a part, and then wait for installation. It took so long they were going to get me a new range but miraculously the part came in ( not to mention I had to call them because it was taking so long). It was very costly having to eat out for a month while your husband is out of work. Unacceptable


So far not very good.




Review of Appliance Express

We have been without our new refrigerator for four weeks. Two service calls and another scheduled. Not sure why our refrigerator is still not fixed or replaced. Still under warranty. Refrigerator problem started by main Refrig. freezing items then went to 62 degrees for 4 weeks and the freezer at -10 degrees for 4 weeks. Extreme frustration- 4 weeks without a refrigerator.


Ice maker repaired!




Review of Appliance Express


Thank you!




Review of Appliance Express


Excellent service!




Review of Appliance Express


Outstanding refrigerator service.




Review of Appliance Express

Outstanding refrigerator service. Robert was extremely knowledgeable and educational to the consumer at the same time. I would personally request him by name for my next service call.


David




Review of Appliance Express

So far very good


Felicia




Review of Appliance Express

David did an outstanding job and knew exactly what to do. Very friendly and we appreciated his prompt service.


Friendly service, a pleasure to deal with




Review of Appliance Express


Recent visit




Review of Appliance Express

Finally our wall unit is functioning A new module unit Was installed


Great and reliable service




Review of Appliance Express


very professional service men




Review of Appliance Express

fast and knowledgeable people great in and out


Big help




Review of Appliance Express


Very personable, informative serviceman.




Review of Appliance Express

I feel very fortunate to have had Jonathan assigned to my service call. He is extremely personable and informative as the service progressed. I will definitely ask for him the ext time that I require service on my ice make.


Fantastic help!




Review of Appliance Express


Refrigerator visit




Review of Appliance Express

Promised warning phone call day before visit. Did not receive.


Great, Great, Great!




Review of Appliance Express

Great guy, great job!


Good Service




Review of Appliance Express

It seem to me that he had seen the same problem Took5 minutes to determine the problem and correct it


3rd Time's the charm




Review of Appliance Express

Out of the three technicians this one seemed to be the most knowledgeable. He was aware of the issues that my model was known for. Just wish he had come out first.


Great explanation of how start button works & what I was doing wrong.




Review of Appliance Express

Was easy to get the service person here, he was prompt, knowledgeable, and efficient. Have better understanding of how these new dryers work.


Good service




Review of Appliance Express

Service person was knowledgeable and helpful


Fixed it fast!




Review of Appliance Express

Very pleased. Nice guy. Fixed it very quickly.


Great service




Review of Appliance Express


Great service and very nice repair men




Review of Appliance Express


Great service and very quick response




Review of Appliance Express


refrigerator repair




Review of Appliance Express

Al was very polite, wore a mask and shoe covering, very professional, and as he looked in the freezer compartment he knew exactly what the problem was. He fixed it in a good time period.


Great Service




Review of Appliance Express

David was great


Great setvice




Review of Appliance Express

Great service!


great




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Fast service and fast repairs




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Great, rapid service




Review of Appliance Express


best we ever had!!!!!!!!!1




Review of Appliance Express

The man you hired for this man should be made supervisor..... the 8 or 10 of the people were awful to deal with


problem solved




Review of Appliance Express

We had a warranty issue which was quickly resolved. Friendly courteous and knowledgeable.


Great communication and great service




Review of Appliance Express


Becky




Review of Appliance Express

Very pleased with service and professionalism.


Trustworthy service!




Review of Appliance Express

Very satisfied with the Appliance Express’s service in every way - communications, attitude, cleanliness & positive resolution!


Great Service




Review of Appliance Express

Tyler worked very hard to try to resolve the issues we are having with our washer. Very professional and courteous.


Great service




Review of Appliance Express


very good service




Review of Appliance Express

called warranty service through home depot on a maytag washing machine. once the appointment process started, Appliance Express was incredibly prompt in confirming and detailing specifics related to my appointment - date, time window, how they would confirm a smaller time window the day before their visit. which they followed through on with text and email. both guys that came out were great - worked to access the issue. would certainly call the company again.


service very good




Review of Appliance Express


Great service




Review of Appliance Express

Lou was quick, efficient and courteous. Had an unclear problem with the refrigerator that he was able to troubleshoot


Fixmydryer




Review of Appliance Express

Perfect in every way!


Great service




Review of Appliance Express

He is very knowledgeable about the appliances and efficient.


Great service




Review of Appliance Express

I was very happy with David. He was on time, came in with a mask and feet covers, and was very polite. He fixed the problem and explained everything to me that he did. I have had a lot of issues with LG customer service. Having someone come out was super easy (although I was on hold for an hour). BUT...after finally connecting with a super awesome customer service lady an appointment was set up. It was wonderful! Thank you David for your professional service! 😊


Courteous. Friendly and Honest




Review of Appliance Express

Showed like they promised. Diagnosed, fixed and awesome job.


Great service




Review of Appliance Express

Jacob was very courteous and professional.


Great Service, answered all of my concerns.




Review of Appliance Express


Great service




Review of Appliance Express


Refrigerator service excellent




Review of Appliance Express

I appreciated the friendliness, care, understanding of the problem. Used various ways to approach the concern.


great service




Review of Appliance Express


Bert




Review of Appliance Express

He was great and I was very impressed with his professional service. I was also impressed with your office personnel setting up the appointment. Thank you


Great service




Review of Appliance Express

Glad you fit me in before holiday Appreciate that


Great service!




Review of Appliance Express


Great Service




Review of Appliance Express

Everything went well.


Great service




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Great Service!




Review of Appliance Express

Our Tech was on time and super nice! He explained to us what was going on and fixed us right up!


Great service




Review of Appliance Express


Good service but I thought the service fee was supposed to be waived if y’all did the work




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Great and Fast service




Review of Appliance Express

I will use Appliance Express again


Gas oven repair




Review of Appliance Express


Broken Refrigerator




Review of Appliance Express

Alvin R was great. Skilled, courteous and professional.


Always great service




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Excellent service




Review of Appliance Express


Excellent Service




Review of Appliance Express

WOW I think our Service Person was Andy, if my memory is correct, either way, from the first moment I made contact with Appliance Express, I was taken care of professionally and the entire experience was far above my expectations. They kept me informed throughout the time before, during and after the service call. I usually don't give recommendations, but Andy and Appliance Express have earned it and I give them my full recommendation. Excellent, excellent, excellent.


i will never use again




Review of Appliance Express

sorry service and broke my glass top stove


Brandon C.

Brandon C.

DRYER GE DCSR473ET6WW "Arrived on site for customer complaint of noise issue, ran unit, no noise, I lubricated rear bearings and idler shaft. Unit tested good."

Near Crescent Ct, Spicewood, TX 78669
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site to follow up on refrigerator that is not dispensing water. On arrival tested unit and could not reproduce issue. Tested fill 40+ times, open and closed doors and could not reproduce. Ran it for short and long periods of time with no issues. Advised customer to try 3 things if it comes back. First is to free up the air channel gaps on all shelves to make sure air can flow smoothly. Next if issue starts, customer is to remove filter and run without filter to see if there is loose sediment in filter (or replace). Third is to open and close freezer door several times. If opening and closing door solves issue then we have a break / short in the door wiring and unit will need a door. Customer will follow up if all troubleshooting steps do not affect it.

Near Cardin Dr, Austin, TX 78759
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and inspected refrigerator and found customer is still experiencing freezing in fresh food section, replaced thermistor in ceiling and also found freezer evaporator drain is clogged frozen and there is a sheet of ice in the freezer, took pictures. Cleared drain and removed ice and recommended that customer keep freezer area and gasket clean. No water leaks detected at time of service, job complete."

Near Tallow Tree Dr, Austin, TX 78744
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not operating properly. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Everglades Ave, Taylor, TX 76574
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 Arrived onsite for refrigerator that fills the ice tray after calling for water at the dispenser. Upon inspection I found that when you dispense water the dual valve would stay on and fill the ice maker tray and leak out of the front. I could also hear a chatter coming from the dual valve. I recommended replacing that dual valve. I replaced the valve and tested the unit. The unit no longer fills the ice maker while dispensing at the door. No leaks detected during time of service. Job complete.

Near E Rustle Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site to test unit for damaged chimney. Ordering new chimney will need 2 man job office to reschedule. ; ordrng 1 2MANJOB (2 MAN JOB )

Near Mesa Verde Dr, Austin, TX 78737
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WGE745C0FS00 Arrived on site for cooktop that broke. Arrived on site and found thermal break. Uninstalled old cooktop and installed new one. Tested unit and working as designed. Call complete.

Near Brooks Mill Rd, Bertram, TX 78605
David S.

David S.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for insulation coming out of the fridge door. I inspected the unit and work area. I found the spray insulation coming out from the factory. I removed and cleaned the underside of the door where the insulation was coming out of. I found the right side fridge door switch not operating appropriately. I replaced the switch W11396033 with one I had on hand. Job complete.

Near Flinders Reef Ln, Austin, TX 78728
Jacob S.

Jacob S.

FREEZER WHIRLPOOL WRX735SDBM00 Arrived onsite for unit having frost buildup. Looked at freezer. Saw frost buildup inside the unit. Door is sealing correctly. Went ahead and used silicone from truck stock to seal around the cabinet In freezer. Also let customer know to allow unit to thaw for 24hrs for better results. No issues at this time. Job complete

Near Alleyton Dr, Austin, TX 78725
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer still not operating properly. Tested unit about 20 times while testing voltage and unit worked properly every time and voltage was good every time. Called tech line and spoke with Chris (SR# 7729364328) Made aware of stated issue and what was found and what has been done previously and what was found with voltage previously. Was instructed to make sure power cord was good and if so it is house voltage issue. Checked power cord and power cord is good. Is house voltage issue. No other repairs are are to be done at this time.

Near Co Rd 433, Taylor, TX 76574
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the microwave control and main control. I tested the ovens sensor and it tested good. After the repair I tested the unit and it is working as designed at this time. Job complete.

Near Lavon Bend, Austin, TX 78717
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for range not operating. Upon arrival tested and inspected unit and found gas supply is a very small propane tank. Called tech line (SR# 7729363403) and was instructed that issue appears to be gas supply issues. Instructed customer on this. Also found gas leak from supply hose, shut gas off at valve and instructed customer on this and that licensed plumber will need to install new supply hose and not to turn valve on until done. No repairs are needed at this time."

Near Co Rd 473, Elgin, TX 78621
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to diagnose dishwasher leaking from unit. Ran unit in diagnostics and found no codes. When unit started running wash cycle I could see water dripping from the tub and sump seal on the front. Replaced sump and motor and used a bead of silicon on the problem area. Retested unit for 10 mins post repair and did not see water come back. Unit is working as designed. I left the toe cover off and advised the customer to watch the unit the next couple of cycles since the leak wasn’t always visible. No water leaks at time of service, call complete."

Near Lakewood Hills Terrace, Austin, TX 78732
Robert J.

Robert J.

WASHER WHIRLPOOL WFW560CHW0 Arrived on job for complaints of noise. Leveled washer removed front for inspection of cavity no visible cause. Secured all loose or possible objects.

Near Lightwood Loop, Austin, TX 78748
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAB02 Arrived onsite and found unit not cycling compressor. Reset unit and began to cool again. Advised customer on repair.

Near Ambling Trail, Cedar Park, TX 78613
Jacob S.

Jacob S.

WASHER UNKNOWN MAH2400AWW Arrived onsite for unit not complete it cycles. Customer started the unit as they usually would. Unit filled with water. But would not advance past the fill. Unit did drain and unlocked after turning off the unit and putting it into drain mode.

Near West Ave, Austin, TX 78705
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2

Near Earl Keen St, Andice, TX 78628
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH78019HB3 Arrived on site for microwave not heating and fan not coming on on it’s own when cooking on range. Tested and inspected unit and found failed control. Ordering needed part as well as associated parts in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10536989 (thermistor) and 1 W10561770 (capactr-mg) and 1 W10591803 (thrmst-fix) and 2 W11187757 (interlock)s and 1 W11196118 (door/mw) and 1 W11230995 (magnetron) and 1 W11256462 (diode) and 1 W11284468 (cntrl-elec) and 1 W11371718 (TRANSFORMER ) and 1 WPW10571554 (chamber)

Near Meadow Lark Ln, Hutto, TX 78634
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not igniting after pre heating. Test unit and found bad control board and module and sensor. Ordering all parts office to reschedule. ; ordrng 1 W10833885 (SENSOR) and 1 W11162730 (SPARK MODULE ) and 1 W11258611 (CONTROL)

Near Thornless Cir, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on site for no cool. Compressor attempting to power on compressor will not power on,replaced compressor,found prev tech welded filter drier closed,replaced filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good,checked both compartments no traces of dye."

Near Prairie Lea Rd, Kingsbury, TX 78638
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for water leaking. Found water dripping from dispenser after dispensing water,removed ui adjusted tube and housing tested water dispenser unit working as designed.

Near Thornless Cir, Buda, TX 78610
Jonathan  S.

Jonathan S.

DISHWASHER GE GLD4160M15SS Arrived on site to install previous diagnosed parts. Removed failed dish racks and installed new. Tested dish rack operation. Customer water was off at time of service. Job completed

Near Ponderosa Point Dr, Burnet, TX 78611
Wesley P.

Wesley P.

WASHER GE GTW460ASJ5WW Arrived onsite and found unit lid leak not lock. Will need lid lock assembly. Ordering lid lock assembly to repair. ; ordrng 1 WH01X27954 (LID LOCK)

Near S Lakeline Blvd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site for refrigerator that would not stop running. Upon arrival we ran service diagnostics test and found the unit working as designed. Spoke with customer who stated he was unsure if the fan was supposed to consistently run on the unit. We advised customer on user guide for the how the unit will run. Call complete.

Near Wofford Dr, Burnet, TX 78611
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for customer complaint of unit not finishing cycle, found failed cold water valve, I replaced valve, unit tested good."

Near Country Ln, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED8000DW4 Arrived on site dryer not heating. Started test cycle and found no heat at all. Gained access to heat element and found it was open and bad. Tested thermostats and tested good. Removed and replaced heating element. Put unit back into test cycle and found unit working as designed. Call complete.

Near FM3509, Burnet, TX 78611
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOD51EC0HS00 Arrived onsite for previously diagnosed parts. Replaced both controls as both weren’t operating correctly. Replaced and tested unit. Unit tested good preheated correctly with no error codes. Job Completed.

Near Houston Cove, Liberty Hill, TX 78642
Al R.

Al R.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived to install previously ordered part. R&R the main harness and unit tested as designed to customers satisfaction. Job completed.

Near Hitchrock Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on job for complaints of dispensing water and ice same time. Ordered pad and harness; ordrng 1 W10342760 (harns-wire)

Near Wingreen Loop, The Hills, TX 78738
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site for washer leaking . Replaced dispenser and both valves . Ran diagnostics and a quick wash cycle . No water leaks detected at time of service. Job complete .

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator ice build up in the RC section. Upon further inspection, the customer had the unit unplugged and pulled out from the wall. I inspected the drain tube for clogging and it was cleared and sealed from previous repair. Removed the shelving and inspected the din pan and it’s shimmed and level. Removed the toeplate to level the the unit as its tilted to the left slightly and found the condenser coils covered in debris. Removed the debris from the condenser coils and toeplate and tested the unit. Unit is beginning to cool. Customer advised they tested the ice maker in diagnostics and feel they messed it up. I tested the ice maker in test #58 and the thermistor is reading correctly as it’s showing warmer than harvest temps which would be correct as the unit has been turned off. Tested #57-harvest and it operated as designed. Didn’t test fill tube as there’s already water in the tray. Tested the IM fan and it’s opera

Near Sierra Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site for washer leaking . Ordering hose ,dispenser ,2 man . Call to set return; ordrng 1 2MAN and 1 W11316604 (HOSE ) and 1 W11465532 (DISPENSER )"

Near Guadalupe St, Austin, TX 78701
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to replace ice maker and shim the drip pan. Installed ice maker, tested unit, ice maker did harvest successfully. Installed shims on drip pan made it nice and level. Tested drip pan with water and water is now draining as designed. No leaks detected.

Near Talley Loop, Buda, TX 78610
Robert J.

Robert J.

DRYER KENMORE 796.8107331 Arrived on job to replace previously diagnosed parts. After replacement test operation.

Near Fontaine Ave, Austin, TX 78734
Jimmy J.

Jimmy J.

DRYER WHIRLPOOL WED9500TW0 "Arrived on site for When trying to start a drying cycle, the drum does not start rotating/CAN HEAR DOOR LOCK BUT DRUM never starts - heard a popping when it stopped working. Returned to install previously diagnosed parts. Removed old belt and vacuumed out dryer due to heavy lent. Installed new belt and dryer is operating as designed.

Near Daufuskie Island Rd, Round Rock, TX 78664
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and swapped apex fridge with new unit . All checks normal , no water leaks detected at time of service. Job complete . ."

Near Leland St, Austin, TX 78704
Tommy O.

Tommy O.

DRYER WHIRLPOOL MGD6000AW1 Arrived onsite for lint screen stuck in dryer. Arrived onsite found lint screen in backward and forced in jammed. Took lint screen apart. Found lint screen lightly damaged on plastic pieces. But placed back together and tested unit. Unit tested good. Job Completed.

Near Aquamarine Dr, Round Rock, TX 78681
Matthew  Z.

Matthew Z.

RANGE MAYTAG MGR6600FZ0 Arrived onsite for oven not reaching set temperature. Tested unit at 425 degrees. During preheat oven exceeded target temperature as designed. After preheat temperature cycle averaged target temp of 425. Customer was using in oven thermometer that was not accurately reading internal temperature. Also customer must allow unit to complete preheat before opening oven to put food in. Unit is functioning properly. Job complete

Near Wiginton Dr, Austin, TX 78758
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for refrigerator making abnormal noises. Upon arrival I was able to confirm an abnormal rattling noise from back right side of the unit where the compressor is located. I accessed the compressor but could not recreate the noise once the unit was pulled out I added a sound pad from my truck stock (W11113654) and wedged it between the compressor and chassis. Once I pushed the unit back into place I did not hear any abnormal noises. Job complete.

Near Sandpiper Cove, Georgetown, TX 78633
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for Lower ice maker still not working ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLYRemoved valve and installed new valve. Used jumper to ensure water was coming into mold. Water cycled into mold as designed. No leaks detected. Job completed.

Near Co Rd 320, Granger, TX 76530
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site for Ran cycle and dishwasher wouldn?t drain. Emptied manually and checked filters. Then ran again and dishwasher started leaking. Removed kick plate and found drain hose line disconnected. Reconnected drain hose to drain pump and ran diagnostics. No error codes came on. Still not draining and drain pump was clicking and making a ratcheting noise. Replaced drain pump and ran another diagnostics and still not draining. Clicking and ratcheting noise was gone. Customer recently installed a new disposal and failed to punch in the knockout. Punched in knockout and set to drain. Dishwasher draining as designed. No leaks detected. Job completed.

Near Andres Way, Round Rock, TX 78664
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH78019HZ3 Arrived onsite to diagnose microwave with convection issues. Upon arrival I spoke to techline who had me check temps then go ahead and replace the convection sensor and thermistor as well as the main control. Upon replacing the convection thermistor I found the convection fan motor sitting loose on the cavity. I tested the windings on the motor and they did not show correct resistance. The unit will need a new fan motor and blade for repair. Customer request. Ordering convect fan assembly (WPW10571554) . . ; ordrng 1 WPW10571554 (chamber)

Near Estate Dr, Hutto, TX 78634
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range door trim coming off of glass and burner not working properly. Tested and inspected unit and found door issues to be cosmetic but re attached with high heat glue as a courtesy to customer. Tested burners and found failed knob. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Lydia Ln, Thrall, TX 76578
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL GSC25C6EYY03 Arrived onsite for unit still freezing. Upon arrival found unit has diffuser door damaged. Replaced diffuser door so door could shut and open accordingly. Unit is operating as designed. Job Completed.

Near Grand Jct Trail, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site and replaced damper in fresh food section diagnosed on previous visit, after replacement new damper opened immediately and is working properly. Job complete"

Near Leeds Cove, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to install previously diagnosed and ordered part. Due to the defrost thermistor failure, I removed and replaced the harness/thermistor and removed the small amount of frost and tested. Unit is operating as designed. No water leaks observed during service, job completed.

Near Heritage Hill Cove, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F8 E1 and and ran the hot water valve and found it working as designed, then ran the cold water valve and found it trickling out. Confirmed failure I manual test mode and need to replace inlet valve. Advised customer on user guide for rebalancing load. Ordering valve and returning for service ; ordrng 1 W11210459 (VALVE)"

Near Steffey Ln, Burnet, TX 78611
David S.

David S.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site for rr burner not lighting properly. I inspected the unit and work area. I found the flame inconsistent. I replaced the burner head and it is now lighting properly. I spoke to the customer about the unit and how the bake and broil operate. Job complete.

Near Caterpillar Ln, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER WHIRLPOOL MVW7232HW0 "Arrived on site to inspect washer lid lock3d and non-responsive. Upon further inspection, I found the unit with clothing in the basket, lid locked and the control would not respond to being placed in diagnostics. I checked the breaker and it is good. Lifted the top panel and customer removed clothing. Removed console and found the main control diagnostic LED not on. Tested voltage to the cool and got 125V. Tested VDC at the J14 pin and only got .7VDC from J14-1 to J14-4 when it should be reading +12.7VDC. I advised this customer of my findings and that the control is currently out of stock with no estimated arrival time/date. I am ordering the main control and office to schedule return service. I recommended that the customer contact Whirlpool for assistance in the meantime. No water leaks observed during service and unit left unplugged and water turned off to unit for safety.; ordrng 1 W11419171 (MAIN CONTROL)"

Near Millard St, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived in site to install previous diagnosed parts. I gained access to the fresh food section evap drip pan, I shimmed the pan so that it is now level and will drain properly. I gained access to the freezer evaporator and found it without a frost pattern and with an ice ball at the cap tube. I reassembled the unit. I spoke to the customer about the unit, and repair. They have a leak or a restriction at the freezer evaporator. The sealed system repair is still under warranty. I am ordering a compressor, fc evaporator, and I’ve dryer. The office will reschedule when we have an eta on the parts.; ordrng 1 2HOUR (2 HOUR ) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10832994 (COMPRESSOR) and 1 WPW10143759 (UV DRYER) and 1 WPW10608485 (EVAP)"

Near Portchester Castle Path, Pflugerville, TX 78660
Tommy O.

Tommy O.

REFRIGERATOR FRIGIDAIRE FRS26KR4DB8 Arrived onsite for door not closing correctly. Upon arrival found unit closer plate on rc side had fallen off. SD quick pic for part. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 PS976594

Near Co Rd 284, Liberty Hill, TX 78642
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to replace ice maker. While disassembling unit found freezer door wire harness damaged. Took picture in SD pics. The broken wire was hidden behind tape. Will need to order and replace the freezer door. Ordering LW11026425 stainless steel freezer door. Office to reschedule. ; ordrng 1 LW11026425 (dor-fip)

Near Rosebud Isle Dr, Manor, TX 78653
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site and sound icemaker tray is broken, wiring homeless was loose and sell it its way. Took one picture. Corrected wiring harness but will need a new icemaker.; ordrng 1 W10873791 (Icemaker)"

Near Edwards Mountain Cove, Austin, TX 78731
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ2 Spoke to builder and found trim on top of oven door damaged. Trim will need to be replaced to complete repairs. Office to set a return appointment.; ordrng 1 W11096161 (trim-vent)

Near Comal Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not spinning l ran diagnostics tests, hot and cold valve, drain pump, agitation, and spin all tested good. I calibrated unit, tested good."

Near Inverness Dr, Spicewood, TX 78669
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ2 Spoke with builder and found trim on top of oven door is damaged. Trim will need to be replaced to complete repairs. Office to set a return appointment.; ordrng 1 W11096161 (trim-vent)

Near Rockport St, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrive on site for fridge not cooling. I inspected the unit and work area.I found the unit off. I plugged the unit back in. I let the unit run for 20 minuets and found a partial frost pattern on the evaporator. I am ordering a compressor W11126760, evap W10836706, UV dryer W10843121, and sealed system. The office will reschedule. ; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10836706 (EVAP) and 1 W10843121 (UV DRYER ) and 1 W11126760 (COMPRESSOR )"

Near S Heatherwilde Blvd, Pflugerville, TX 78660
David  Z.

David Z.

OVEN GE ZEK938SF6SS "Arrived on site to diagnose oven with F0 error. Found F0 error is stuck / shorted key on GE ovens. Power cycling the unit will reset it for a short period of time before the error comes back.

Near Lundie Cove, Austin, TX 78726
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIS18NNXB2 Arrived on job to replace previously diagnosed parts. After replacement test operation.

Near Serene Hills Pass, Austin, TX 78738
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found igniter is not connected properly. Harness is loose, after correcting also inspected oven for aroma during bake cycle, set oven to preheat and it ignited properly. Took 1 picture of flame with igniter glowing, oven reached pre heat temperature in expected amount of time. Did not find any excessive smell during operation. Smell Customer is experiencing is likely internal oven surfaces seasoning. Oven is operating as intended, job complete"

Near Haggard Dr, Austin, TX 78745
David  Z.

David Z.

COOKTOP WHIRLPOOL KICU509XBL00 Arrived on site to diagnose cooktop throwing error. Found unit throwing an F47 error for miscommunication between UI and control. Fuse is good as is power. Ordering Ui and module to resolve. Office to reschedule. ; ordrng 1 W10857232 (module) and 1 WPW10396615 (display)

Near Spicewood Pkwy, Austin, TX 78750
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for Range door seal falling apart. Seal was cracked and broken. Removed original seal and installed new seal. Oven door was not assembled correctly and glass was bowing out a tad. Adjusted door and glass is now sitting properly in door. Job completed.

Near Sage Derby Dr, Hutto, TX 78634
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for DW door seal & rack wheels came off. Gasket inside outer cavity that door presses against was coming loose. Re-secured gasket into cavity. Bottom rack front right roller wheel assembly had popped off. Installed roller wheel assembly onto the bottom front right side and rack slides in and out as designed. Job completed

Near Sage Derby Dr, Hutto, TX 78634
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4027HW0 "Arrived onsite for unit not starting or no power. Flipped the breaker, plugged unit in. Tested unit. Unit test good. No issues at this time. Job complete"

Near W St Johns Ave, Austin, TX 78752
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previously diagnosed parts and follow up on ice melting issue. Found temps are good, temp is high in ice box of 37, and ice box fan is not coming on. Called tech line SR7729365457, who informed me that fan is controlled by Ui. They let me know there is a kit out with an updated UI and PCB, and we can also install the updated adapter with the extra ice box fan. Ordering parts, ; ordrng 1 AUTHO (AUTHO) and 1 W10789393 (cntrl-elec) and 1 W10864518 (adapter)"

Near Misty Brook Dr, Austin, TX 78727
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher leaking. Upon inspection found gasket loose and not correctly set into groove. Reset gasket to insure good seal and tested unit. Unit is functioning properly. No leaks present at this time. Job complete

Near Caymus Dr, Pflugerville, TX 78660
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for ice maker still not making ice. Upon arrival found freezer was above 12 degrees and wasn’t making ice due to this. Found freezer door gasket on left side not aligned. Aligned gasket. Double checked ice maker connections. Tested ice maker through harvest, motor and fill. Found unit operating as designed. Job Completed."

Near Millcreek Ln, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found saved error code F5E2, ran a diagnostic cycle and at this time door latch operated properly. Replaced door latch and went over load and go operations with customer, wash expectations, and detergent usage. No water leaks from connections at time of service, job complete."

Near Rocky Ridge Trail, Austin, TX 78737
David S.

David S.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for top rack falling off. I inspected the unit and work area. I found the track stops missing. I installed new track stops. The top rack is now working as designed. Job complete.

Near Colgin Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "As stated on previous visit a new freezer door will be needed, this was already diagnosed as a possibility if gasket did not correct issue; ordrng 1 W10821330 (Freezer door)"

Near Rocky River Rd, West Lake Hills, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of lights in fresh food section no working found failed module, I replaced module, unit tested good."

Near Sleat Dr, Briarcliff, TX 78669
Clif L.

Clif L.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that is not responding to input. Upon arrival found control panel non-responsive. Reset unit through diagnostics and found all is now functioning properly. No further repairs are needed and no leaks were found at time of service.

Near Cypress Springs Way, Georgetown, TX 78633
Jacob S.

Jacob S.

OVEN WHIRLPOOL KOCE507ESS09 Arrived onsite for unit not heating. Pulled unit out of the wall. Found that TOD didn’t give continuity. Ordered part. Rescheduled with customer. ; ordrng 1 WP4449751 (thrmst-fix)

Near Walnut Ave, Austin, TX 78722
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator leaking from filter area. Tested and inspected unit and found failed reservoir. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Willow Sage Ln, Elgin, TX 78621
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for refrigerator with RC door that won’t close correctly. Upon inspection I found the left side RC door not closing correctly. I found the closer on that door had failed and a piece was binding against the hinge causing the door to bounce back instead of close. I am ordering both door closers. The customer brought to my attention a torn door gasket on the right side RC door ordering a gasket as well. Closer x 2 (WP12028505AP) gasket (W10830055) washer (WP487576); ordrng 1 W10830055 (gasket-fip) and 2 WP12028505AP (ref dr closer cam)s and 2 WP487576 (washer)s

Near Bass St, Georgetown, TX 78633
David S.

David S.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site for dispenser door not closing. I inspected the unit and work area. I found the spring in the dispenser latch broken. I replaced the dispenser with new. I tested the unit and it works as designed. Job complete. No water leaks detected.

Near Chaff Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for customer complaint of door needed to be flipped, I flipped door around, u it tested good.m v"

Near Sawtooth Mountain Way, Dripping Springs, TX 78620
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to test RC freezing items. Found bad RC thermistor. Replaced RC thermistor, tested unit, unit works good. Job complete."

Near River Chase Dr, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit failing to dispense water and not make ice, previous tech replaced the filter housing, fill tube heater and dual valve and unit continues to fail to dispense water. I found that the inlet valve at the back of the unit has failed and will need to be replaced. Also found the right RC door gasket is badly torn. I advised the customer of my findings and am ordering the inlet valve and door gaskets and office to schedule return service due to valve being out of stock. I advised my customer of the valve being OOS. No water leaks observed during service. ; ordrng 2 W10917313 (gasket-dor)s and 1 W11312191 (valve)"

Near Siena Sunset Rd, Leander, TX 78641
David S.

David S.

DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer not drying. I inspected the unit and work area. I found the dryer heating and tumbling but had poor air flow. I gained access to the dryer vent. I removed the dryer vent and found the air flow improved at the dryer, indicating there is a restriction in the exterior dryer vent. I inspected the thermal fuse and found it failing, I replaced the thermal fuse. The unit is operating as designed. The exterior vent needs to be inspected and cleared. Job complete."

Near Crissom Ln, Austin, TX 78728
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on site to replace panel and install new LP conversion. Replaced parts test unit and unit test good. Found new panel didn’t have new badge. Ordering new badge office to reschedule. ; ordrng 1 W10839793 (BADGE )

Near Colca Cove, Lakeway, TX 78738
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit making knocking noise, I ran tests on fans, compressor, ice maker, fill valve, and damper motor, all tested good, I found some ice build up around ice maker, which may have caused the noise. I cleaned ice and ran ice maker and fill test again, unit tested good.

Near Clintons Cloud Ct, Austin, TX 78733
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WCG97US0HS00 Arrived on site for YELLOW AND RED FLAMES ON ALL BURNERS. UNIT IS 2 YEARS AND 2 MONTHS OLDFlames were no longer blue due to the humidifier they were using for their baby. Customer opened doors and windows and after ten minutes the flames went back to blue. No repair needed. No leaks detected. Job completed.

Near Hat Bender Loop, Round Rock, TX 78664
Robert J.

Robert J.

DRYER WHIRLPOOL WED9400SW0 Arrived on job for complaints of dryer not shutting off. Tested sensor and it’s working replaced control and tested working properly.

Near Davenport Divide Rd, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for customer complaint of missing pieces, found freezer door below the ice chute is missing a piece. Also found the drip pan missing under dispenser. Ordering parts, could not find missing freezer part on parts breakdown, also cant find the dispenser drip pan on parts diagram. Ordering parts research. ; ordrng 1 Cnote (Parts research for missing shelf piece see photo) and 1 Cnote (Office to reschedule)"

Near Briarcliff Dr, Briarcliff, TX 78669
Robert J.

Robert J.

DRYER MAYTAG MGD7230HW0 Arrived on job to replace cracked panel. After replacement test operation.

Near Rivulet Ln, Lakeway, TX 78738
Tyler  G.

Tyler G.

MICROWAVE GE JVM6175EK1ES Arrived on site for microwave that was tripping with the moisture sensor even though there are no error codes after previous repair. Upon further inspection I found that the main control had stopped registering the moisture sensor. I was able to install a new main control and retest the microwave on each setting that I had for moisture sensing auto sensing and as well as regular default healing method and time. Customer is happy with the functionality of the microwave and unit is fully functioning as designed. Call complete

Near Water Oak Dr, Killeen, TX 76542
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for wall oven that keeps jumping time. Upon inspection I found no error codes stored. The customer stated that they have have to keep connecting the unit to WiFi and it will not stay connected. I am ordering a main control (W11261167) and console (W11296171) for repair. Requesting AUTHO for repair. ; ordrng 1 W11296171 (console)

Near Clubhouse Dr, Georgetown, TX 78628
Tyler  G.

Tyler G.

FREEZER FRIGIDAIRE LFFH20F3QWC Arrived on site to install previously diagnosed compressor you eat dryer as well as access valve coupler. After installing the three needed parts I was able to reassembled unit and after adding Freon and all of the necessary steps I was able to retest the unit and verified that the fridge was cooling rapidly and quickly as designed. Informed customer to give it 24 hours to stabilize. Call complete

Near 3 Forks Rd, Belton, TX 76513
Jonathan M.

Jonathan M.

WASHER MAYTAG MVW7232HW0 Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced UI panel and tested unit. Unit is now working as designed. Call complete.

Near Comanche Dr, Belton, TX 76513
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator needing previously diagnosed high voltage control as well as starter and capacitor. Upon further inspection found that the high voltage control board we were sent with is incorrect. We were sent with an LED control and unfortunately this fridge does not even have an LED control board preinstalled on it. I confirmed with SR the correct part number that was needed for the high voltage control and she has already placed it on order.

Near Brighton Pl, Temple, TX 76502
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator leaking water out of the freezer compartment. Upon further inspection of the unit I found that the issue was the drain line had popped out of place and not allow for proper ceiling underneath the fridge and was causing hot air to leak up into the freezer compartment causing the drain line to clog up. I was able to reattach the drain line And probably mounted in place to ensure that it was sealing properly and not allowing hot air to get back up inside the freezer unit is now working as designed. Call complete

Near Vintage Way, Harker Heights, TX 76548
Clif L.

Clif L.

OVEN WHIRLPOOL KSGG700ESS1 Arrived on site to replace previously ordered parts. Found rack in storage drawer to close to ignitor wiring causing intermittent operation of ignitor. Remove rack and tested unit. Found all is working properly at this time. N

Near Don Dr, Jarrell, TX 76537
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL MED6230HW0 Arrived on site for a dryer where are the cycle signal will not sound. Inspected unit and work area. Tested cycle signal sounds off the control board and unit would not make a sound. Replaced control panel and tested unit. Unit is now working as designed. Call complete.

Near Waters Dairy Rd, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2269VEM7 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced dispenser pad and tested unit. Unit is now working as designed. Call complete.

Near Sherry Ln, Waco, TX 76711
Al R.

Al R.

WASHER GE GTW460ASJ6WW Arrived to install previously ordered part. Removed and replaced the main control and programmed it. Unit now operating properly. Job completed

Near Joe Morse Dr, Copperas Cove, TX 76522
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for Frosting in the Freezer Section - Top Freezer Refrigerator. Please add phone number 2545419558 as a second contact. Placed in diagnostics and no error codes came on. Opened freezer door and found frost build up at top front of freezer cavity where gasket meets top of cavity to freezer. Gasket was sealing fine and didn’t need adjustment. Explained to customer that the freezer must have had a small gap at the top for a period of time to create the frost build up. Advised to check items in freezer to ensure they aren’t lodged between the gasket and cavity to create the type of frost build up found today. Job completed.

Near FM487, Bartlett, TX 76511
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer heating issues. Found the element and cutoff were both defective. Removed and replaced both. Reassembled and unit now heats and operates as designed

Near Rampart Loop, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR AMANA MFF2558KES Arrived to inspect French door refrigerator leaking water from the freezer section. Inspected and found the drain was clogged with ice. Used my steamer to correct the issue. Cleaned the unit and reassembled it.Unit works as designed.Job completed

Near Merle Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD6620HC1 Arrived onsite and detected gas leak in standby. Ordering burner assembly to repair. ;

Near Terrett Trce, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFM404KPS0 Arrived on site to test unit for unit not starting. Test unit and found bad latch. Replaced latch test unit and unit test good job complete. No leaks present at This time.

Near Malaquita Branch, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED25PWXAN00 "Arrived to inspect a 27 year old refrigerator not working. Accessed the rear and found the compressor, condenser fan were not working. Removed and replaced the thermostat control

Near Cardinal Drive, Kempner, TX 76539
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for arranged that won’t ignite the oven burners. Inspected unit and work area. Tested unit in both back and broiling cycles and found the unit clicking but gas not being supplied to light the oven. Spoke to SW and was advised that the issue was going to be with their gas regulator.

Near S 15th St, Waco, TX 76706
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFHS2622MSYA Arrived to inspect side by side refrigerator dispenser and ice maker issues. Found the tube at the dispenser wasn’t inserted properly causing the water to flow freely from the tube. I disassembled and corrected the issue. I also R&R the ice maker due to no ice. I also assisted the customer with installing a new filter she purchased Customer satisfied Job completed

Near Glynhill Ct, Killeen, TX 76542
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for broken dispenser. Found dispenser door not closing or opening correctly. Replaced dispenser test unit and unit test good no leaks present job complete.

Near Oban Dr, Briarcliff, TX 78669
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507HBS00 Arrived on site for refrigerator with top lights and freezer light out. Found the RC lights worked when jumped. Replaced freezer light with truck stock and unit is now working as designed. Call complete.

Near Co Rd 139, , TX 78611
Scott  M.

Scott M.

RANGE KITCHENAID KSEB900ESS3 Arrived on site swap with apex unit with new unit . Installed unit all checked normal. Job complete .

Near Raleigh Ave, Austin, TX 78703
Andrew  H.

Andrew H.

DRYER WHIRLPOOL GEC9858EQ0 Arrived on site to test unit for not doing anything. Found motor humming from being seized. Cleaned motor and attempted to remove wheel. In the process motor freed up and was spinning fine.

Near Crane Crest Dr, New Braunfels, TX 78130
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite to replace friction pads. Replaced pads, tested unit and unit is functioning properly.job complete."

Near Texel Ln, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER MAYTAG MDBH955AWW "Arrived on site to inspect dishwasher for not working, upon install found no change to unit, small brown marks on ribbon cable. Ordering UI and cable. Office to reschedule ; ordrng 1 99003530 (PANEL )"

Near Country Club Dr, Seguin, TX 78155
Andrew  H.

Andrew H.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to test unit for not heating. Found cutoff was no good. Replaced cutoff, tested unit, unit heats good. Hooked venting back up and found venting leading to exterior is clocked preventing unit from operating correctly and burning out cutoff. Advised maintenance needs to have venting cleared. Also advised not to use unit till venting issue is addressed."

Near Creekside Way, New Braunfels, TX 78130
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WFW5620HW1 Arrived on site as helper to assist in drum replacement. Assisted with drum replacement. Job complete

Near Turtle Ln, Seguin, TX 78155
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for oven not responding. Test unit and found bad control board and bad console. Ordering new console office to reschedule. ; ordrng 1 W11261169 (CONTROL BOARD ) and 1 W11297709 (CONSOLE )

Near Modoc Way, Kyle, TX 78640
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS04 Arrived on site to diagnose an oven that did not turn off. Tested all parts and components and found no failures to unit at this time. Advised homeowner on panel operation. No further repairs are needed at this time and all is working properly.

Near Hanging Star Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW1 Arrived onsite and found unit control failure. Unable to run calibration. Unit tested well in diagnostics but would not do anything in wash cycle except turn the valves.

Near W New Hope Dr, Cedar Park, TX 78613
Al R.

Al R.

WASHER WHIRLPOOL WFW8300SW01 Arrived (2/2) and inspected washer leaking. Disassembled and checked for leaking inside and out and couldn’t locate any defects. Job completed Unit works as designed.

Near E Hogan Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived onsite for loud operation and used sealer to reduce running noise of condenser. All checks good. Unit is otherwise operating as designed.

Near Mazarro Dr, Leander, TX 78641
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WEC310S0FB3 Arrived onsite to replace previously diagnosed parts. Replaced keypad. Tested cooktop and oven. Unit is functioning properly. No error codes. Job complete

Near Strathaven Pass, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD5100HW0 "Arrived on site for dryer shutting off in sensor dry . Now unit is having door switch issues . Ordering sensor ,electrodes , control and door switch . No gas leaks detected at time of service. Call to set return .; ordrng 1 W11307535 (DOOR SWITCH ) and 1 W11413571 (CONTROL) and 2 WP3387223s and 1 WPW10298258 (SENSOR )"

Near Mc Phaul St, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 arrived on site to diagnose refrigerator with several lights out in RC and freezer. Found freezer module failed and needs replacement. Ordering module. ; ordrng 1 W10695459 (module)

Near Ryans Way, Austin, TX 78726
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived onsite for door to unit not shutting properly when door is pushed from a distance. Looked at unit. Let customer know that door may not seal properly when pushed from a distance to shut as opposed to physically pushing the door shut. Called Techline, Techline said that the refrigerator door may shut better because the door on the refrigerator side is bigger and the freezer door may not shut right away because of the smaller size of that door. Got Sr#7729345919. No issues at this time. Job complete"

Near Conestoga Dr, Kyle, TX 78640
Tommy O.

Tommy O.

WASHER KENMORE 110.470896 Arrived onsite for washer leaking. Upon arrival found unit is operating as designed but hot hose was not connected to valve correctly dripping water slowly but surely from back of unit causing for unit to have large puddles leading around. Tightened valve and charged customer service fee. Job Completed. No signs of leaks during service.

Near Santa Maria St, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER KENMORE 665.17383N710 "Arrived on site to diagnose a dishwasher that is not draining. Found debris still causing partial blockage in unit. Removed debris and tested unit. Found all is working properly at this time, and no leaks were found at time of service."

Near Max Copeland Dr, Marble Falls, TX 78654
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDFE104HWH0 Arrived on site for upper rack rubbing on left side of tub . Found upper rack wrapped . Ordering rack . No error codes of water leaks detected at time of service. Call to set return ; ordrng 1 WPW10350382 (UPPER RACK)

Near Terrace Bluff Dr, Austin, TX 78754
Leonardo C.

Leonardo C.

RANGE KITCHENAID KGSS907SSS00 Arrived on site to test unit for oven not igniting. Test unit and found bad igniter will order new igniter office to reschedule ; ordrng 1 WP9760229 (BAKE IGNITER )

Near Westhill Dr, Austin, TX 78704
David  Z.

David Z.

RANGE SAMSUNG NX58H5600SS "Arrived on site to diagnose range with bake element not coming on. Tested ignitor and found no resistance in igniter, Open line. Retested with new igniter and unit is working as designed. Call complete."

Near Bratton Heights Dr, Austin, TX 78728
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC465HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced drive pulley and cover and tested unit. Tested unit in a manual spin and agitation and found unit working as designed. Attempted to move the unit to a water source but that part of the store was located off by furniture and boxes. Tested unit three more times in a high speed span and heavy agitation and did not find any evidence of gear case failure. Unit is working as designed. Call complete.

Near S 31st St, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR GE ZISB420DMD Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and dispenser motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mason Ct, Horseshoe Bay, TX 78657
Andrew  H.

Andrew H.

MICROWAVE GE JVM1631WB005 "Arrived on site to test unit for no power. Found control receiving proper voltage but not putting voltage out. Ending control board to fix issue. Handle is also broken, needing handle. ; ordrng 1 WB15X10023 (handle assy) and 1 WB27X10473 (CONTROL)"

Near Hallmark, Canyon Lake, TX 78133
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF310PAAB4 Arrived on site for a dishwasher that was not drying the dishes properly. Upon arrival I ran a diagnostic test and verify that each cycle was filling agitating washing draining and drying etc. during the dry cycle I was able to verify and test at the main control with sending 120 V down at the heating element and protective TOD at the bottom and the heating element was heating up the dishwasher and functioning as designed I did fine however that the OWI sensor that test the inner temperature of the water and air in the tub was not functioning and reading correctly that the unit needed to be dried still then replace the own sensor and retest of the unit and verified that it was drying during a automatic dry cycle exactly as designed. I also explain to the customer that because of the plastic tub the unit had that at the end of each cycle it was best that they open the door to allow the unit to vent out the humidity per past whirlpool recommendations on t

Near Ennis Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KMCS1016GSS Arrived on site to test unit for door not opening. Test unit and found latch getting stuck could not find part numbers office to research part. I have no service to call Techline ; ordrng 1 LATCH (LATCH) and 1 PARTRESEARCH (PART RESEARCH )

Near Bunker Ranch Blvd, , TX 78620
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found defrost issues and talking to Techline Sr 7729349847 was told to order kit for service pointer, found during service pointer inspection a bent drain pan. Ordering parts. Office to reschedule ; ordrng 1 W10525237 (PAN) and 1 W11457241 (KIT)"

Near Williams Way, New Braunfels, TX 78130
Tommy O.

Tommy O.

OVEN GE 164D3871POO1 Arrived onsite for oven door jammed and not turning off. Upon arrival found door lock blinking and door damaged and missing screws. Used some screws on hand to repair door.

Near John Thomas Dr, Georgetown, TX 78628
Robert J.

Robert J.

DRYER MAYTAG MED7230HW1 Arrived on job to replace previously diagnosed parts. Panel detected reorder. ; ordrng 1 W11413567 (PANEL) and 1 WP697772 (wheel)

Near Paso Del Robles, San Marcos, TX 78666
Tommy O.

Tommy O.

DISHWASHER KITCHENAID KDTM604KPS0 Arrived onsite for dishwasher have F8 error code. Upon arrival found unit Sump was weak as well as control was misreading error codes from water fill valve. Ordering sump and control. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11416362 (PUMP AND MOTOR ) and 1 W11416362 (CONTROL )

Near Cloud Peak Ln, Round Rock, TX 78681
Al R.

Al R.

DRYER WHIRLPOOL WED8300SW0 "Arrived to inspect dryer not heating, inspected and found a massive lint buildup underneath the unit.

Near E Hogan Dr, Copperas Cove, TX 76522
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of not cooling in refrigerator section. Found thermistor out of range. After replacement test operation

Near Purgatory Rd, New Braunfels, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR GE GTE21GSHDSS "Arrived on site to replace fresh food section door with gasket, after replacing, formed the gasket, unit tested good.

Near Webb Ln, Austin, TX 78734
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC6 "Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed until it began to agitate and the agitation was very loud. I tilted the unit back and found a large amount of gearcase oil on the side panels, rotor and drain pump. I advised the customer of my findings and that the gearcase is out of stock. I am ordering the gearcase and will return with the slider and clutch. Due to the gearcase being OOS, I recommended that the customer contact Whirlpool for assistance. Office to schedule return services when the part arrives. No water leaks observed during service.; ordrng 1 W11455453 (GEARCASE)"

Near Turnback Ledge Trail, Lago Vista, TX 78645
David S.

David S.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for cooktop not lighting properly. I inspected the unit and work area. I found all burners working except the front right burner. I inspected the orfice and found it clogged with debris. I replaced the orfice and retested the unit. It is now working as designed. Job complete.

Near Tippys Ter, Austin, TX 78717
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW8630HW0 "Arrived on site and inspected washer and found saved error codes F0E2, F0E5. Customer has experienced washer not completing cycle four or five times in the past five months. Ran a diagnostic cycle and a completed properly. Replaced water level switch and discussed correct detergent usage. Customer will use washer and monitor outcome, job complete"

Near Freedom Dr, Austin, TX 78703
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED8630HW1 "Arrived on site and inspected dryer and found lint screen housing is broken and will need to be ordered, took one picture.; ordrng 1 W10906551 (Lint screen housing) and 1 WPW10516085 (Lint screen)"

Near Freedom Dr, Austin, TX 78703
Lou S.

Lou S.

OVEN KITCHENAID KOCE500ESS11 "Arrived on site to install previously diagnosed and ordered part. Due to the temp probe jack being defective, I removed and replaced the jack and tested. Unit is operating as designed with no further error codes. Job completed."

Near Sampley Ln, Leander, TX 78641
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the dishwasher with a finished cycle all dishes had been heated and dried, working to specs. All functions of the element worked, instructed customer on use of rinse aid. Complete"

Near Laurel Grace Ln, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer for leaking, upon inspection found the dispenser leaking from right hole in panel, replaced dispenser and screw, no problems found. Tested water functions with no leak. Complete"

Near Schoenthal Rd N, New Braunfels, TX 78132
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL UXT5530AAS3 spoke with Andy at tech line documenting noise on hi speed due to vibration in venting and installation. Referring customer to builder for resolution .

Near Euless Ln, Leander, TX 78641
David S.

David S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for microwave display not working. I inspected the unit and work area. I found the unit to have good voltage from the outlet. I found the internal fuse was broken. Cause either by bad interlocks or bad high voltage system. I am ordering the, mag, cap, diode, transformer, and both interlocks. This is the second time this has happened with this unit. W will need to call and document with techline. Customer stated they just want the unit replaced, because this problem keeps happening. I advised the customer call whirlpool and speak to there customer service about a replacement. The office will reschedule as parts are expart. ; ordrng 1 W10138793 (FUSE) and 1 W10818686 (MAG) and 1 W10850446 (CAP) and 1 W10880342 (TRANSFORMER ) and 2 W11197766 (INTERLOCKS )s and 1 W11256462 (DIODE)"

Near Alloro Dr, Austin, TX 78717
Noah D.

Noah D.

COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop for error codes, upon inspection found the right side deactivated, replaced module and recalibrated, all functions returned, tested all burners individually. No problems. Complete"

Near Long Creek Blvd, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER WHIRLPOOL MHW5500FW0 "Arrived on site to inspect washer for not filling, upon inspection found the valve clogged, replaced the valve and tested for leaks, no leaks found. Complete"

Near Sunflower Bluff, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWC465HW2 Arrived on job for complaints of noise on spin. Will need washplate to complete. ; ordrng 1 W10919191 (washplate)

Near Dolly St, San Marcos, TX 78666
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of door open/close error, found failed interlocks and switches. Ordering switches and bringing back interlock. The interlocks need to be used with the new switches. ; ordrng 1 W10269458 (Switch) and 1 W10269460 (Switch) and 1 W10727360 (Switch)"

Near Bella Toscana Ave, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of lights not working. Found loose connection at freezer light. Connected and now working properly. No leaks detected at time of service

Near Manhattan, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER WHIRLPOOL MVW7232HW0 Arrived on site to diagnose a washing machine that is not cycling properly. Found voltage reversed in wall outlet causing computer failure. Corrected outlet and tested unit. Computer will need to be replaced to complete repairs. ; ordrng 1 W11033573 (FILTER) and 1 W11419171 (CONTROL)

Near E Castlelake Dr, Granite Shoals, TX 78654
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to install previous diagnosed parts. Removed failed UI/ panel control and electrical control, installed new. Assembled unit and tested operation. All tested good .

Near Kingfisher Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

OVEN WHIRLPOOL RBS305PVS02 "Arrived on site and replaced control board diagnosed on previous visit, after replacement oven is heating properly, took one picture, job complete"

Near Buvana Dr, Austin, TX 78739
David S.

David S.

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for dryer taking multiple cycles to dry clothes. I inspected the unit and work area. I tested the dryer and found it only heating on medium, and had poor air flow while hooked up to the exterior vent. I replaced the temperature switch, and retested the unit. I found it heating in all settings. I spoke to the customer about having the exterior vent cleaned and recommend vent wizard. Job complete."

Near Brook Hollow, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived onsite and found unit spinner arm worn and snapped. Replaced spinner arm. Advised customer on repair.

Near Timber Trail, Cedar Park, TX 78613
Clif L.

Clif L.

COOKTOP KITCHENAID KCED600GBL01 Arrived on site today goes I cooked up with a hot surface light not operating properly. Tested unit and found light shorted. Wiring harness will need to be replaced to complete repairs. .; ordrng 1 W11190475 (harns-wire) and 1 W11190480 (harns-wire)

Near Silver Spur, Horseshoe Bay, TX 78657
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of too cold ran diagnostics and damper door open and close. Replaced control. No leaks detected at time of service.

Near Lorianne Ln, Kyle, TX 78640
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to inspect fridge for not making ice and dispensing irregularly, found that pressure changed when f