We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Austin, TX 78757
Joe Z
Job Details: 06/03/2024
"Arrived on site for loose handles. Upon arrival,inspected unit and found right side of Fc handle is about 1/4 turn loose and left rc door handle has bottom set screw was completely on incorrect side of mounting stud. Corrected issues. Unit is operating as designed. Job complete . No parts needed"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near McGregor, TX 76657
Tyler
Job Details: 06/03/2024
Arrived on site for wall oven with failing gasket. Upon arrival customer also pointed out discoloration on bottom of oven liner as well as heat coming from bottom under oven door. Upon further inspection I found gasket pins not holding gasket w11262572 in place and replaced it. Also instructed customer on how discoloration and airflow in oven work and thats normal operation for both. Unit now works as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Pflugerville, TX 78660
Matthew
Job Details: 06/03/2024
"Arrived onsite to replace faulty control. While at the control checked temperature probe and was good. Replaced control and tested. Ran unit up to 400 degrees and tested. Unit heated and cooled properly, fan shutting off as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Cottonwood Shores, TX 78657
Gerry C
Job Details: 06/03/2024
WRS571CIHZ05 Arrived to inspect noise. The diffuser would chatter during operation and I removed and replaced. The noise issue was resolved and the unit operated as designed. No leaks observed during service.
We serviced a
KITCHENAID FREEZER
Model KRSF705HPS05
Near Dripping Springs, TX 78620
Andrey
Job Details: 06/03/2024
"Arrived on site to test unit for not cooling, tested unit found compressor running but no frost buildup, unit has a leak and will need to be pumped with nitrogen to determine where it is, fix the leak and replace compressor, ordering FC evaporator as precautionary rescheduled for 6/6 no parts installed ; ordrng 1 W11546605 (FC evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near New Braunfels, TX 78130
Andrey
Job Details: 06/03/2024
"Arrived on site to test unit for leaking, tested unit found all components activating properly but after running unit for 10 minutes, found excessive amount of suds present inside unit, images uploaded, customer does not have a water softer and is using cascade pods, advised customer to run multiple empty cycles with vinegar to remove all the soap buildup, if issues persists recommended to try different brand pods, also advised customer to use rinse aid to help with dish drying, unit is running as designed, no leaks detected job complete no parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hutto, TX 78634
Scott
Job Details: 06/03/2024
Arrived on site for frost in freezer . Found frost building up around door on upper right hand side and front of middle drawer. Found small air gap around gasket . Reshaped gasket and perma gummed 212643 truck stock upper right gasket . No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL WASHER
Model Mvw7232hw1
Near Temple, TX 76502
Jonathan M
Job Details: 06/03/2024
"On site or a washing machine that is not spinning when the unit says its trying to spin and its not feeling when its saying that its billing. The customer showed me two videos of what the customer was talking about and advise that when it was supposed to be going, the unit was just sitting idle. I did notice that the machine was saying the unit was sensing the load, but nothing was happening for about 3 to 5 seconds. The video ended and I could not see exactly what happened beyond that. They also showed me another video where the unit was saying that it was in a spin cycle and the basket was spinning very slowly. That video only lasted about 5 to 7 seconds around the unit into diagnostics and found an F7 E4 (basket re-engagement failure) error code. I tested the unit and found at the slider was having a hard time shifting between agitation and spin. I replaced the slider and tested the unit. I found the unit working and operating as designed. Call complete. W10734521."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cedar Park, TX 78613
Miguel
Job Details: 06/03/2024
"Arrived on site for dryer not working right and not giving off any alarm when finished, verified times were on, confirmed buttons nor timer has tones. Replaced control panel with knob. Verified operation. Dryer working as designed but vent is restricted. Advised customer they will need to have vent cleaned. Call complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
Miguel
Job Details: 06/03/2024
"Complaint was that washer was making a loud noise. Found error code f8e1, f0e3. Ran diagnostics and confirmed noise during spin, inspected underneath and confirm gearcase is leaking oil. Rotor screw was lying on floor. Checked to see if agitator comes off and I got it off and confirmed teeth are bad on agitator l found spanner nut and tub completely black. Authorization needed. Office will,call to,schedule. Will need all parts sent and new parts listed. ; ordrng 1 W10902814 (Agitator) and 1 W11551646 (Spanner nut) and 1 W11551646 (Stator) and 6 W11027980 (Screw)s and 1 W11178227 (Basket) and 1 Authorization (Authorization)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Austin, TX 78744
Leonardo
Job Details: 06/03/2024
Arrived on site to test unit for oven tripping breaker. Turn red oven on and at 125? breaker tripped. Turned breaker back on and unit pre heated correctly. Job complete. No parts used
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near Wimberley, TX 78676
Andrew
Job Details: 06/03/2024
Arrived on site to inspect upper oven door for damage. Found engineering digits in model number were not correct. Ordering inner door. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11617223 (Inner door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Buda, TX 78610
Tim M
Job Details: 06/03/2024
"Arrived on site to test unit for buzzing sound. Customer stated unit will start buzzing every morning at 5am for about 30 minutes. Tested unit, all components are properly engaging with no buzzing sounds. Sounds like unit is not defrosting soon enough and frost is building up on the evaporator coil just enough to make the evap fan make contact and start buzzing. Switched defrost timing from adaptive to forced in order to eliminate frost building up too much. Unit is running as designed, no parts installed, no leaks detected, job complete."
We serviced a
KITCHENAID COOKTOP
Model KCES956KBL01
Near Oglesby, TX 76561
Tyler
Job Details: 06/03/2024
"Arrived on site for cooktop. Upon arrival spoke to Techline and went through previous work and current state of operation. Techline SR# 7739127699, got a hold of engineering and was able to determine that the ui previously sent for repairs was not the correct part to and it in stead needs W11670421, but they will need to research and confirm new part number is an exact match before we reschedule for repairs. Techline/engineering stated they would reach out the TG for further steps on how to proceed. Ordering W11670421 ; ordrng 1 W11670421 (Ui control)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Leander, TX 78645
Miguel
Job Details: 06/03/2024
"Arrived on site for burner not going low and middle burner turning off. Found center burner did not have a simmer flame. Removed knobs and internally adjusted set screw for all,burners. Found center simmer orifice was clogged removed and cleared. Verified operation. Call complete. No parts."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Paige, TX 78659
James K
Job Details: 06/03/2024
"WDTA50SAKZ1 Arrived on site for unit not dispensing. Upon arrival, customer stated they will have to manually open dispenser after first initial wash. Proceeded to replace dispenser and control. Re tested and now dispenser opened. Ran a overall checkup diagnostic and now unit is functioning as designed. No water leaks present at this time. W11412300 dispenser and W11672039 control"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Paige, TX 78659
James K
Job Details: 06/03/2024
"WED4815EW1 Arrived on site for unit not drying properly. Upon arrival, inspected inner duct of the unit and airflow exiting outside home and found no lint buildup. Unit was in a tight space. Proceeded to pull out unit about 6 inches and re tested. At this time, unit is functioning as designed. Customer will monitor unit with it pulled out and follow up if issue occurs again. No parts replaced"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Granite Shoals, TX 78654
Gerry C
Job Details: 06/03/2024
"KRFC300ESS07 Arrived to inspect no cool. I found the unit in the off position, via the control and when switched on, the compressor could be heard to groan and there was no motor operation. I tried a known-good start device and there was no change. The compressor had a locked rotor and will require replacement. Office to order parts and set service for two hours, R600a and all copper. No leaks observed during service. ; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 1 WPW10143759 (UV Drier) and 1 W11506635 (Service Port) and 1 2HourSealedSystem (R600a All Copper)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Austin, TX 78702
Ryan B
Job Details: 06/03/2024
Arrived on site to inspect unit for thumping noise coming from unit intermittently. Upon closer inspection found unit unlevel and basket missing holes. Will need to order basket and return. Office to reschedule. NO PARTS USED ; ordrng 1 W11513243 (Basket)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MW0
Near Austin, TX 78724
Joe Z
Job Details: 06/03/2024
"Arrived on site for oven not operating as well as center burner and right rear burner not operating. Upon arrival, Ran diagnostics and get F1-E0 control failure. Test unit and found Right rear burn not sparking, confirmed burner operates when using a lighter. Also center burner not lighting. Confirmed gas flow through orifice. Need to replace right rear electrode, control and center burner. Ordering oven igniter, control, right rear electrode, center burner, and spark module. Office to reschedule ; ordrng 1 W11475513 (Center burner) and 1 W11620552 (Control, white) and 1 W11565127 (Spark module) and 1 W11688146 (Right rear electrode) and 1 W11590294 (Oven igniter)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78744
Ryan B
Job Details: 06/03/2024
"Arrived on site to inspect unit for error code f9e1. Upon closer inspection found harness failed pump was running non stop and burned itself out. As well as control being corrupted. Replaced control, harness and pump, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11568984 W11396717 W11419171"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78739
Luis
Job Details: 06/03/2024
"Arrived on site for no lights in fresh food section. Tested switches passed left doors open,led module started strobing diagnosed unit will need a new led module ; ordrng 1 W11470191 (Led module)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Cedar Creek, TX 78612
James K
Job Details: 06/03/2024
"WEG745H0LZ4 Arrived on site for oven not burning properly. Inspected unit and Bake cycle at one point ignited after 30 seconds. Upon further inspection, I found some burner holes to be slightly plugged. Cleaned burner with orifice cleaner. Re tested and now unit is functioning as designed. No parts replaced."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Belton, TX 76513
Jonathan M
Job Details: 06/03/2024
"Arrived on site for a range that is tripping the breaker. Inspected unit and work area. The customer advised that the cooktop works, but that the oven will tripped the breaker within minutes after starting to preheat. I gained access to the back of the unit and found no pinched wires, or any signs of grounding with happening within the unit. I checked the elements and found them within range. I test the unit on a big cycle using an amp clamp and found the unit flipping back-and-forth between 10.47 A and 14.97 A before the breaker was tripped. I checked the breaker and found that the breaker was a GFCI/AFCI combo breaker. I called whirlpool tech line and spoke to Joe SR# 7739213929. He advised that based on my checks, the issue would not be with the appliance, and would be with the breaker. He did advise that AFCI and GFCI breakers are all made differently, and that it appeared that this specific breaker type was just too sensitive for the unit. He advised to make no repair at this time in the unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Harker Heights, TX 76548
Sterling
Job Details: 06/03/2024
On arrival verified complaint of to high current and light inside drum. Advised customer the unit is required to be on its own circuit. The light customer states is inside drum from where the water comes from. Verified inside unit no harnesses are damaged and no signs of arc. Due to light complaint reattached the water valve harness as a precaution if it wasnt seated correctly. Checked voltage and polarity are correct. Checked if water valves at wall are hot. Found less then .2vac at both valves. Unit is working at this time. No leaks detected during service. Job complete.no parts installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Killeen, TX 76549
Sterling
Job Details: 06/03/2024
On arrival verified complaint moisture on fc gasket. Found all gaskets are sealing and horizontal mullion is dry left side door is tweaked causing it to push out at top and be sucked in at bottom. Adjusted the leveling of the unit to relieve tension on the door and have front higher then rear. Unit seals correctly and advised customer it can take some time to relax back into the proper position. Job complete no leaks detected during service. No parts installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Kyle, TX 78640
Tim M
Job Details: 06/03/2024
"Arrived on site to test unit for freezing food in RC. Temps in RC were at 45?. Tested control damper found it staying open. Removed IM assembly and tested thermistor, thermistor reading 5.1k ohms. Replaced damper (WPW10196393) and tested, damper is now properly opening and closing. Unit is running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78744
Ryan B
Job Details: 06/03/2024
"Arrived on site to replace refrigerator door with dent. Replaced door and nameplate, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED LW10912313 W11223753"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Liberty Hill, TX 78642
David Z
Job Details: 06/03/2024
"Arrived on site to diagnose microwave that sounds like it's popping or arcing sometimes. Tested unit and could not duplicate the popping, but the mag was very very loud. Replaced cap mag and diode to resolve both issues present. Tested and found noise significantly reduced. Parts used - W10750446, W11256462, W10818686."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Smithville, TX 78957
James K
Job Details: 06/03/2024
"WRF535SWHZ10 Arrived on site to replace ordered part. Replaced thermistor. Upon further inspection, noticed freezer door was not opening and closing properly and right side door gasket compromised. Ordering W10830162 Gasket, W11658402 rails. No water leaks present at this time. Customer agreed to reschedule June 12. W10316760 thermistor ; ordrng 1 W10830162 (Gasket) and 1 W11658402 (Rails)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Georgetown, TX 78628
Lou
Job Details: 06/03/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system leak, I removed and replaced the compressor, access valve, UV dye drier, and placed a sleeve on the heat exchange tubing where the leak was located. Vacuumed the system and pressures held at -30/0. I installed 64g of R600 refrigerant and monitored the unit and it is operating as designed and cooling properly. No water leaks observed during service, job completed. R600, NITROGEN, W11506635, WPW10143759, W11557671"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Austin, TX 78735
Leonardo
Job Details: 06/03/2024
Arrived on site to test unit for unit not washing correctly. Test unit and found motor working correctly but found 50% of the upper and lower spray arms clogged with food. Cleared spray arms test unit and unit test good job complete. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Copperas Cove, TX 76522
Sterling
Job Details: 06/03/2024
"On arrival verified complaint of noise in system. Customer recorded noise and showed me, it is some sort of buzzing sound but unable to determine cause from the recording. Unit has no excess frost or condensate in the unit. Ran diag mode and activated all fans, dampers, and compressor and was unable to replicate the sound. Attempted multiple times. Unit is currently working as designed. Job complete no parts installed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Austin, TX 78727
Joe Z
Job Details: 06/03/2024
"Arrived on site for potential clock issues. Upon arrival, inspected and test unit. There are no saved error codes. Customer states that after several days the clock time is about :20 seconds different than her counter microwave clock. I explained to customer that clocks operate off of hertz and that with both appliances are controlled separately that there can be differences between any clock including wall clocks or wrist watches. Unit is operating a designed. No gas leaks present at this time. Job complete. No parts installed. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Pflugerville, TX 78660
Matthew
Job Details: 06/03/2024
Arrived on site for unit sparking. Upon arrival tested and confirmed. Sparks are coming from internal cavity. Found Failed high voltage system. Magnetron and transformer are sparking. Unit would need complete high-voltage rebuild. Customer stated unit would not be economical to repair. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Lakeway, TX 78734
Luis
Job Details: 06/03/2024
"Arrived on site for no water or ice. Replaced isolation valve,tuned on water source no leaks at valve,tested water dispenser,water dispensing,no leaks,ran icemaker harvest passed icemaker filled with water. Used w11246413"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Austin, TX 78724
James K
Job Details: 06/03/2024
"WOS51EC0HS20 Arrived on site for unit falling out of cabinet. Upon arrival, the mounting screws are missing, allowing entire unit to fall forward when opening door. Inspected exterior installation set up and found missing wooden trim on the right side (picture attached). Trim needs to be installed per builder. Advised customer to call builder to add trim and install unit correctly. Unit is functioning as designed. No parts replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Georgetown, TX 78633
Lou
Job Details: 06/03/2024
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the left FC door dented just above the dispenser/UI area. I removed and replaced the left door and tested operations and unit is operating as designed. Leveled the unit as well. No water leaks observed during service, job completed. W11561286"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Wimberley, TX 78676
Andrew
Job Details: 06/03/2024
"arrived on site to replace suspension. Verified RR suspension was bent. Replaced suspension(W11217817), unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Marble Falls, TX 78654
Gerry C
Job Details: 06/03/2024
KOCE500ESS22 Arrived to inspect element hanging down. I verified the issue and installed the new support. Operational test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, TX 78665
Scott
Job Details: 06/03/2024
Arrived on site for door squeaking when opened . Springs and bushings are in good shape . Used some white grease ( WP542638 from truck stock) on door hinge pins . Door is no longer making noise . No water leaks detected at time of service . Job complete No parts installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5YHGXLQ00
Near Austin, TX 78749
Luis
Job Details: 06/03/2024
"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker ran harvest test passed,ran fill test passed. Used 4317943"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Blanco, TX 78606
Andrew
Job Details: 06/03/2024
Arrived on site and replaced previously diagnosed drum. Noise is still present. Spoke with CS and ordering additional parts. Recommend 2hrs on return visit. Offfice to reschedule. ; ordrng 1 W11299301 (Rear bulk head) and 2 WPW10359272 (Shaft)s and 2 WPW10080190 (Nut)s and 1 W11162467 (Front bulk head) and 2 WPW10359271 (Front side shaft)s and 2 WPW10080210 (Front side shaft nut)s and 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel) and 1 W11690904 (Lower harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jarrell, TX 76537
Lou
Job Details: 06/03/2024
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found a large amount of ice/frost on the FC evaporator cover. I placed the unit in diagnostics and tested the defrost heater and found it operating as designed. I tested the defrost thermistor and it was showing to be open. I pulled the unit out and tested the thermistor at P2-7 to P1-2 and got 120V. I tested the thermistor at P8-1 to P8-2 and got 4.9VDC. I tested the thermistor resistance and got 29.98kohms at 0.7 degrees. I advised the customer of my findings and using my steamer, I removed the ice/frost from the evaporator and cover and advised the customer they should be able to use the unit until we can return to replace the thermistor. I recommended the customer unplug the unit 24 hours before we return and place towels around the back of the unit to catch any water that may leak from the evaporating pan below. I am ordering the defrost thermistor and hv control and scheduled return service for 06/07/24. No water leaks observed during service.; ordrng 1 W11558182 (Hv control) and 1 WPW10384183 (Defrost thermistor) and 1 W11650662 (Defrost element assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Cedar Creek, TX 78612
James K
Job Details: 06/03/2024
"WRS325SDHZ11 Arrived on site for door dent. Upon arrival, inspected RC door and dent was present near the handle (picture attached). Replaced RC door and name plate. Unit is now functioning as designed. No water leaks present at this time. LW10912110 RC door and W11223753 name plate"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Round Rock, TX 78665
Scott
Job Details: 06/03/2024
Arrived on site for dented dishwasher door . Replaced door panel. Ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, TX 78731
Joe Z
Job Details: 06/03/2024
"Arrived on site for rc lights not operating, upon arrival, inspected unit. Door switch seems fine, am seeing door open indicating door is open. Replaced control W11455229. Having same issue. Ordering module assembly. Office to reschedule ; ordrng 1 W11470191 (Module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Pflugerville, TX 78660
Matthew
Job Details: 06/03/2024
"Arrived on site to replace faulty compressor. Replaced compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Notified customer to give 24-48 hrs for temperature to stabilize. Job complete. Used W11557425, WPW10143759, W11506635, nitrogen and R600a."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Andice, TX 78628
David Z
Job Details: 06/03/2024
"Arrived on site to diagnose refrigerator with dead UI. Customer said they were dispensing when the UI just went blank. Removed the UI and found the power connector was disconnected from it, likely not fully inserted from factory. Reconnected connector and verified proper operation. Repair completed. No parts used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Meridian, TX 76665
Tyler
Job Details: 06/03/2024
"Arrived on site for unit not cooling properly. Upon arrival found temps at 16/44 in both compartments but items in fc still frozen, found uneven frost pattern on coil, but found no uv dye or leaks. Recovered refrigerant and installed new WPW10197428 start device on compressor. Found entire coil frosting over as designed and informed customer to give unit Wr hrs to cool. Call complete ; ordrng 1 WPW10197428 (Start device)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Matthew
Job Details: 06/03/2024
"Updated model number. Arrived on site for unit not heating. Customer also stated a couple times the unit did not seem to clean well. Ran diagnostics and found stored error 4/3 and 7/1. Ran test and motor did energize as well as heater. Customer also stated rinse aid take long to run out. Reset unit for customer and notified to run as normal but to monitor performance. Also insuring that hot water is supplied to the unit. Customer will monitor. If symptoms persist. Recommend ordering sump and motor, heating element and dispenser. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Harker Heights, TX 76548
Sterling
Job Details: 06/03/2024
On arrival verified complaint of no water or ice. Found water line is off. Turned water on and checked dispenser its good. Ran ice maker harvest and it filled job complete no leaks detected during service. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Leander, TX 78641
David Z
Job Details: 06/03/2024
"Arrived on site to disgnos dryer occasionally tripping breaker on towel / less dry setting. Unit has done this since customer moved in. I found good voltage and polarity. Unit is on a GFCI breaker. I tested the unit and found it never exceeds 27 amps when running. Called tech line and confirmed this is working as designed, and this is breaker nuisance. Tech line case SR7739220605. Advised to follow up with homeowner as other houses in the area have also reported similar. Call completed. No parts used."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Wimberley, TX 78676
Andrey
Job Details: 06/03/2024
"Arrived on site to test unit for loud grinding noise, tested unit found compressor turned on with a loud rattle but after 5 seconds ceased and tripped breaker, reset breaker and could not get the compressor to turn on, start device shutting off on thermal, will need to replace compressor to fix issue, customer does not to have a rebuilt unit, wants a new unit and will request replacement from builder, if he calls back then sealed system will need to be ordered, at this time job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Austin, TX 78759
Joe Z
Job Details: 06/03/2024
"Arrived on site for lid not locking, upon arrival,inspected unit and found strike has failed. Replaced strike W11457841. Test unit and is operas designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Liberty Hill, TX 78642
David Z
Job Details: 06/03/2024
"Arrived on site to diagnose dishwasher that was not washing well. Examined unit and found dead wash motor. Unit would fill, but didn't wash. Replaced sumo and motor assembly and retested. Verified proper operation with no leaks found. Parts used - W11025157."
We serviced a
KITCHENAID OVEN
Model KFGC506JSS05
Near Woodcreek, TX 78676
Andrew
Job Details: 06/03/2024
"Arrived on site and replaced LH hinge(W11568941), RH hinge(W11568813), LF and RF burner heads(W11344539). Unit now working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Austin, TX 78737
Andrey
Job Details: 06/03/2024
"Arrived on site to test unit for long fill, error, test unit found all components activating properly and unit has good water pressure customer stated that its random and usually happens in the middle of cycle, inspected drain and found it shoved into drain 24 inches, do to this the water at times starts to siphon out from tub, pulled drain out and secured properly, unit is now running as designed, no leaks detected job complete no parts installed"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Wimberley, TX 78676
Andrew
Job Details: 06/03/2024
Arrived on site and replaced previously diagnosed control(W11179310). Tested unit to 350 with no issues. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Holland, TX 76534
Jonathan M
Job Details: 06/03/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I went to replace the refrigerator door gasket and found the new gasket was torn in several different areas. I went to replace the mullion and found that the new mullion had a two pin connector, but the old one was a three pin connector. I spoke to SR and was advised that she would need to get clarification with Maytag to confirm the correct part number and to order it for research. I did replace the pantry lid. The customer asked if we had the shelf and Chris bourbons as well. I advised that that was not a part of the work order. She advised that she had made a mention of that on the previous trip and showed me what was happening. I found that the crisper drawers and frame all damaged. Ordering those parts as well and the office will need to contact the customer about a return date when parts are made available. All parts will need to be inspected prior to return trip.; ordrng 1 W10830055 (RC gasket) and 1 Research (Mullion) and 2 WP67002633 (Crisper drawers)s and 1 W10858393 (Crisper drawer frame)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Highland Haven, TX 78654
Gerry C
Job Details: 06/03/2024
"Arrived to inspect ice clumping issues. The FC was -2 and the RC was 36. Highest temperature in the RC was logged at 80 and 56 for the freezer, which were not possible due to found conditions within both chambers. Due to this being a more recently frequent finding and the same symptoms as the prior replaced machine at this location and others, I inspected and found the factory air dividers we both missing on the back, but the lower was intact. The constant recirculating of heater air from the sealed system was likely causing all manner of odd readings and operation. Office to order parts and tech GCO please. No leaks observed during service. ; ordrng 1 W11466308 (Divider, Long) and 1 W11449545 (Divider, Short) and 1 W11594711 (Left RC Upper Hinge Cover) and 1 W11163783 (LH RC Door Closer)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Dripping Springs, TX 78620
Andrey
Job Details: 06/03/2024
"Arrived on site to test unit for incorrect time and MW door issues, customer stated that sometimes the door does not close all the way and unit has incorrect time, tested unit it found door switches are activated every time but if you are not closing the door from the center of handle then at times is pops back and deactivates door switch, advised customer that per whirlpool the door needs to be open and closed from the center of handle to ensure proper operation, unit is not connected to Wi-Fi and customer was not aware that it had to be, provided customer with Wi-Fi team number and advised to get unit connected asap, at this time job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lockhart, TX 78644
Tim M
Job Details: 06/03/2024
"Arrived on site to test unit for intermittent ice production. Tested IM found it not harvesting. Replaced icemaker (W11546935) and main control (W11558182) as precautionary. Unit is now filling and harvesting properly. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, TX 78130
Tim M
Job Details: 06/03/2024
"Arrived on site to test unit for tripping breaker. Customer stated unit would trip breaker as soon as it was plugged in. Inspected entire unit, found now signs of grounding or arcing wires. Replaced control (W11620481) as precautionary. Plugged unit in, ran preheat cycle, unit heated up to 350?. When testing burner, unit immediately tripped breaker. Contacted techline to document SR#7739218403. Per techline issue is with the breaker. Range and microwave are required to be on dedicated circuits. Will replace spark module as precautionary on return visit. Electrical checklist will also need to be given to customer W11525530 on service matters. Ordering parts, rescheduled for 06/07.; ordrng 1 W11173616 (Power cord) and 1 W11590249 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Killeen, TX 76543
Sterling
Job Details: 06/03/2024
"On arrival verified complaint of not cooling. Found RC temps are 47 and fc is 28. Evap has an incomplete frost pattern. Unable to check pressures at this time. Checked evap, mullions, and braze points for UB dye none found at this time, ordering compressor W10507884, uv drier WPW10143759, access valve W10913906, evap W11550396, W11504423 coupler, W11504415 coupler, and nitrogen. Needs 2 CALL COUNT. office to reschedule for SS. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 W11550396 (Evap) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 Nitrogen (Nitrogen)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Moody, TX 76557
Tyler
Job Details: 06/03/2024
"Arrived on site for dryer not heating. Upon arrival found cutoff broken. Found no clogs in venting, or voltage failures. Replaced element 279838, and taste 279816. Found dryer heating as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pflugerville, TX 78660
Matthew
Job Details: 06/03/2024
Arrived on site for unit not responding. On arrival tested and found control was shorting shortly after being plugged in. Replace control to test and unit is now functioning properly. Job complete Used w11603810
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Belton, TX 76513
Jonathan M
Job Details: 06/03/2024
"Arrived on site for a washing machine that is giving a drain error code and is telling the customer to close the lid when starting cycles. Inspected unit and work area. I did verify the model and serial numbers, but found the model number sent over was the wrong engineering digit. I did correct the model number. I ran the unit into diagnostics and found an F9 E1 (slow drain), F0 E5 (off balance load), and F5 E1 (lid switch fault) error codes. I attempted to lock the lid and found that the latch would not attempt to even lock the lid. I tested the drain pump and found the drain pump, not even buzzing. I checked resistance from the control to the drain pump and found it reading 26 ohms of resistance Indicating the drain pump was out of range. I checked the drain pump at the drain pump and confirmed the same resistance reading. I tested voltage from the drain pump when trying to activate the drain cycle and found no voltage. I gained access to the control again and check voltage coming out of the control. I found no voltage coming out of the control either. I checked the parts breakdown for the updated model number and found that the latch and the drain pump were still accurate but the control was not. I replaced both drain pump and latch assemblies but am ordering the control for full repair. Ordering the part and rescheduled the customer to 6/7. The customer is requesting a p.m. appointment.; ordrng 1 W11624943 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Matthew
Job Details: 06/03/2024
Arrived on site for unit giving F8E1 error and then timing out leaving clothes wet at the end of the cycle. Customer was having to run a drain and spin to ring the clothes out. On arrival tested and confirmed long fill error and valve failure. Replaced valve assembly and tested. Unit is now functioning properly. No leaks present at this time. Job complete . Used W11165546
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waco, TX 76707
Jonathan M
Job Details: 06/03/2024
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that when she called in, they advised her to unplug it, and then try it again to see if the issue remains. She stated that after she did unplug it, the unit has seemingly been running fine sense, but we will check it out anyway. I ran the unit through diagnostics and found an F8 E1 (low/no water detected during the fill) error code. I ran the unit through an auto test and found that when it was trying to draw in hot water, no water was coming through. I checked behind the washer and found the hot water valve at the wall, turned off, causing the issue. I turned the hot water valve on and found water immediately flow into the washer. When I went through the spin cycle, I found the tub banging up against the front panel. I found out the flooring in the laundry room was extremely uneven and adjusted the feet on the washer to try to level it out. I I found that even adjusting the feet on the washer on the front end, the tub was still barely, leaning up against the front panel. I did advise the customer to get her some rubber shims for the front of the washer to completely level the unit but it is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Georgetown, TX 78633
Lou
Job Details: 06/03/2024
"Arrived on site to inspect range control panel issues. Upon further inspection, I found the control pushed out of the panel. I pulled the unit out and gained access to the main control and found the control mounting brackets were not properly installed. I removed the control and corrected the brackets and re-installed the control and tested. Unit is operating as designed. No gas leaks detected during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78633
Lou
Job Details: 06/03/2024
"Arrived on site to inspect washer getting off balance. Upon further inspection, I placed the unit in diagnostics showing error code F0E2-off balanced load. Cleared the code and continued with testing. I tried rocking the unit from front left to back right and front right to back left and found the unit is leveled. The unit completed diagnostics with no further error codes. While servicing the dryer, I retested the washer and it continued to operate as designed. I questioned the customer on whether or not they have a water softener system and they do not. I questioned about the load size, detergents used and any other detergent type products theyre using and the customer provided all products used. I made recommendations for use and care, as well as, detergent use. Recommended they make the adjustments and if the unit continues to fail to call it in for service. Unit is operating as designed at this time. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Crawford, TX 76638
Tyler
Job Details: 06/03/2024
"Arrived on site for washer needing previously diagnosed w11195971 stator, and w11568984harness. Upon arrival confirmed previous issue and installed parts along with w10754448 clutch. Tested unit and found rotor still locking up but found no issues in gearcase. Found rotor rubbing an against stator and reported findings to techline Sr# 7739147877. They stated to order W11260238 rotor And I rescheduled customer for 06/10/24 to complete repairs.; ordrng 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Oglesby, TX 76561
Tyler
Job Details: 06/03/2024
Arrived on site for refrigerator needing sleeve. Upon arrival installed wp2174755 sleeve. Tested unit and found no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Hutto, TX 78634
Scott
Job Details: 06/03/2024
Arrived on site for moisture building up on freezer gasket again . Gasket is sealing . Called tech line . Sr. 7739218383. Tech recommendations are to install foam gasket . Ordering W11159728 x2No water leaks detected at time of service . Call to set return . ; ordrng 2 W11159728 (Foam gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Dripping Springs, TX 78620
Andrey
Job Details: 06/03/2024
"Arrived on site to test unit for RC door damage, tested unit found door dented on the top, replaced door, installed name plate job complete installed parts LW11258450, W11223753"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
David Z
Job Details: 06/03/2024
"Arrived on site to diagnose cooktop sparking when not in use. Clarified with customer that sometimes the cooktop sparks after it's been used. I examined the unit and found evidence that water / liquids have been able to get into the switches, and that is causing them to short when they are full of liquid. I advised strongly to keep things that boil over away from the switch side. I also found that the center burner has no spark going to it. Ordering igniter wire to resolve. Rescheduled for 6/7.; ordrng 2 W11507531 (Igniter for center burner)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Andice, TX 78628
David Z
Job Details: 06/03/2024
"Arrived on site to diagnose wall oven that had issues with the console. Examined unit and found a white screen that did not respond to any presses. Power cycling unit just triggers a reset and right back to white screen. Replaced console and retested. Unit works, but console has a dead wireless module and has no MAC OR SAID info. Reordering console. Return visit set for 6/6.; ordrng 1 W11600321 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78725
Ryan B
Job Details: 06/03/2024
"Arrived on site to replace track stops and upper spray arm diagnosed on previous trip. Replaced track stops and upper spray arm, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED WPW10498900 WP8565925 - both"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Round Rock, TX 78665
Scott
Job Details: 06/03/2024
"Arrived on site for dead oven . Found range is tripping breaker . Ran preheat and after couple mins tripped breaker . Breaker is tripping after rest , took couple resets to keep it on .Ran broil the ran preheat . . Unit didnt Tripp breaker . No shorts found in power cord or harness Recommend having breaker change . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Killeen, TX 76549
Sterling
Job Details: 06/03/2024
On arrival verified complaint of not making ice. Replaced water valve per previous diagnosis and attempted to remove and clear the fill tube. Fill tube is found to be damaged from ice and attempted removal of tube. Ordering new fill tube. Reschedule for 6/6; ordrng 1 W11415785 (Water tube)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Lakeway, TX 78734
Luis
Job Details: 06/03/2024
"Arrived on site. Ran diagnostics recirculating pump not running,replaced defective pump ran diagnostics all test passed. Used w11542867"
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Austin, TX 78734
Leonardo
Job Details: 06/03/2024
Arrived on site to replace board and element and sump and motor. Removed old sump and motor and found damaged tub. Tub had small holes all over. Customer will just buy new dishwasher job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Buda, TX 78610
Tim M
Job Details: 06/03/2024
"Arrived on site to replace previously diagnosed parts. Replaced shock absorbers X4 (W11316766) and control (W11680389). Tested unit, no off balance sounds but during high speed spin unit started to make a consistent squeal sound. Unit has failed bearings. Office to order parts pertaining to bearing change and reschedule. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Georgetown, TX 78628
Lou
Job Details: 06/03/2024
"Arrived on site to inspect refrigerator door switch broken. Upon further inspection, the customer pointed out the freezer (FC) section door switch was broken. I inspected the entire unit and other than the switch, the unit is operating as designed. I removed and replaced the door switch and tested and unit is operating as designed. No water leaks observed during service, job completed. W11457217"
We serviced a
JENN-AIR COOKTOP
Model JGD3536BS00
Near Austin, TX 78730
Joe Z
Job Details: 06/03/2024
"Arrived on site to install previously ordered parts. Replaced far right orifice holder WP7527P004-60, 3 bezels WPW10559494, and module WPW10475150. Having same sparking issue with remaining to ignite after has already ignited. Also found front center orifice holder is incorrect. Need replace center rear igniter and need to order front center orifice holder, Igniter harness, Main harness, 1 bezel, and 6 additional screws. Office to reschedule ; ordrng 1 WPW10559494 (Bezel) and 1 74009553 (Front center orifice holder) and 1 W10207826 (Harness) and 1 W10207825 (Main harness) and 6 WP3368921 (Screws)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCO22EVBL5
Near Blanco, TX 78606
Andrew
Job Details: 06/03/2024
Arrived on site to test unit for ice bin being stuck. Removed ice bin and found right side rail was frozen up. Removed ice and applied lubrication. Unit now working as designed. Advised customer to monitor and if issue persists recommend rail replacements. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Round Rock, TX 78665
Scott
Job Details: 06/03/2024
"Arrived on site ,replaced igniter,dsi control,main harness WPW10324262, W10860916, W11458864. Ran preheat ,unit is igniting first click and let cycle couple time . Unit is igniting every time . No gas leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Cedar Park, TX 78613
Miguel
Job Details: 06/03/2024
Arrived on site for dishwasher showing f6e1. Customer said there was another code too but doesnt remember l touch panel is unresponsive. Removed and replaced console. Reassembled and verified operation. No codes showing with new panel. Diagnostics completed properly. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Paul
Job Details: 06/03/2024
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the dual valve and sealed the chassis to the liner around the freezer door. I tested the dispenser and water is dispensing now. Call complete. INSTALLED W10841140 ADHESIVE & WPW10341329 DUAL VALVE.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near Marble Falls, TX 78654
Gerry C
Job Details: 06/03/2024
"JMW2430LL02 Arrived to inspect no power. I found the interior MW lights would operate, but not the oven. Inspection revealed the UI connector did not have conductivity on the data line and after correcting, the unit started as designed and a,k functions returned to the unit. Microwave and oven operational tests were good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78717
Paul
Job Details: 06/03/2024
Arrived onsite for a refrigerator that is freezing food in multiple locations in the RC. The customer stated its freezing food in the crisper drawers. I tested the temperature in the crisper drawers with the refrigerator set at 39 degrees and found the drawers bouncing between 34-35 degrees. I tried to run some test and could not get the unit in diagnostics. I called techline and spoke with Bruce SR# 7739220773. Bruce and I tried again to get the unit in diagnostics and it would not enter. Bruce advised to change the main control and then run some test. I replaced the main control and had the same results. I changed the UI and had the same results. I called techline back and spoke with Nate. Nate had me disconnect a few different molex connectors and then try to enter diagnostics. I was able to get in and we ran multiple test finding everything working as designed. I was advised to set the main left side FC compartment to 3 degrees and leave the RC at 39 degrees and the right side FC at 0 degrees then have the customer monitor it for freezing product. I was advised to let the customer know that after 24 hours if the temperatures were good then leave the settings where they were but if they were not cold enough in the RC to adjust them as needed. I also let the customer know per Nates instruction to call if things continue to freeze after 24 hours. Call complete. INSTALLED W11455229 CONTROL W & W11664671 CONTROL.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gatesville, TX 76528
Jonathan M
Job Details: 06/03/2024
"Arrived on site for a refrigerator. That is making a high-pitched noise. Inspected unit and work area. The customer advised that a week or two ago, the unit was making a telephone style sound, and that it was coming from seemingly the door of the refrigerator. She advised that she unplugged it, and when she called in for service, they advised to plug it back in so that way she could get a video or a recording of the sound. She advised that since then, the unit has not made the same sound, and has been working and operating as designed. She did advise that she is not happy with this unit as she has had two separate service calls on this within the calendar year. I ran the unit into diagnostics and ran through testing on the condenser fan, evaporator fan, compressor, Damper control, icemaker, harvest, icemaker fill test, icebox fan, water, dispenser, and ice dispensing. Through all my testing I could not get the unit to replicate any abnormal sounds. I did advise the customer that at this point, I could not determine exactly what was causing the failure as everything is seemingly working an operating as designed. The customer stated that she would try to get a recording of some kind if the issue comes back. Call complete. No parts were installed."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ05
Near Austin, TX 78738
Luis
Job Details: 06/03/2024
"Arrived on site for unit not self defrosting. Customer defrosted unit,replaced main control,ui and harness that includes new bimetal. Used w11558184,w11558187,w11566475"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW01
Near Austin, TX 78738
Luis
Job Details: 06/03/2024
"Arrived on site for dispensing ice issue. Found shaft stripped caused no connection to bin to dispense ice,replaced shaft tested ice dispenser unit working as designed. Used wo2318082"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Johnson City, TX 78636
Andrew
Job Details: 06/03/2024
Arrived on site and replaced previously diagnosed RC evap cover(W11395558) and control kit(W11533213). Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Liberty Hill, TX 78642
Miguel
Job Details: 05/31/2024
"Arrived on site behind previous tech. Unit is completely defrosted. Was unplugged. Removed evaporator cover. Heater is good at 37 ohms. Replaced fan motor. Previous notes say coil was iced over, defrost thermostat and sensor part of motor. Call complete. W11578030"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Georgetown, TX 78626
David Z
Job Details: 05/31/2024
"Arrived on site to diagnose dryer that was not powering on. Found drum light was on and unit had power. Found console failed and will not power on. Swapped to new console and tested. Verified proper operation, all working as designed. Parts used - W11419058."
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX10
Near Austin, TX 78748
Luis
Job Details: 05/31/2024
"Arrived on site for no ice. Ran diagnostic bf error code with bin removed diagnosed new icemaker has failed and is defective,ran fill failed due to frozen line,replaced fill tube and installed another icemaker. Ran harvest test passed ran fill test passed. Used w11646196,w11515313"
We serviced a
MAYTAG WASHER
Model MVWB835DC0
Near Hutto, TX 78634
Scott
Job Details: 05/31/2024
"Arrived on site for washer not starting . Ran diagnostics got errors 0-4,3-2,5-1,2-1,5-1,0-4 . Found oil leaking on cabinet . Ordering housing ,latch,gearcase ,clutch slider . Set return 6/5 . No parts installed . Set return 6/5. No water leaks detected at time of service ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10902814 (Wash plate) and 1 W11172234 (Housing w/valve)"