Service History 5 - Appliance Express

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Manor, Texas 78653

Justin

Job Details: 01/05/2026

"Arrived on site to repair previously diagnosed issue. Unit needed new infinity, switch and front right element. Replace switch element and knob and tested. Unit is now functioning properly and as designed to job completed"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Temple, Texas 76502

Jonathan M

Job Details: 01/05/2026

"Arrived on site to install previously diagnosed parts on washing machine model MVW6200KW3. Inspected unit and work area. Customer advised that after the last visit, loads start and finish but agitation doesn't work and shakes the whole basket. Checked underneath and found splutch assembly melted, causing shifter not to work. Spoke to GC and was advised to replace what was ordered. Replaced splutch assembly W10721967 and actuator shifter W11481722, then tested unit. Unit operates as designed with no leaks present during service. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, Texas 78757

Scott

Job Details: 01/05/2026

Arrived on. Site for fridge not dispensing water. Unit will just hum. Ordering filter head and valve . No water leaks detected at time of service. Also found right fresh food gasket tearing top corner . Ordering gasket . Return set 1/12. ; ordrng 1 W10830162 (Door gasket) and 1 W11706228 (Filter head) and 1 W11524655 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78726

Miguel

Job Details: 01/05/2026

Arrived on site for washer running all the time. Unit had to be unplugged. Confirmed model and serial. Found f3e1. Replaced main control. Recalibrated and ran automatic test cycle. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RW00

Near Blanco, Texas 78606

Brandon

Job Details: 01/05/2026

Arrived on site to replace previously diagnosed parts on model WRFF3436RW00 the door received was not the correct part. Ordering correct door and gasket. ; ordrng 1 W10862408 (Freezer door white) and 1 WPW10443321 (FC gasket)

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Canyon Lake, Texas 78133

Brandon

Job Details: 01/05/2026

"Arrived on site to look at model MVWB765FW2 for customer complaint of knocking noise. Found issue with the stator, rotor, clutch and slider, calibrated and tested in front of customer, unit tested good. Parts used w10734521, w10754448, w11260238, w1119571"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near New Braunfels, Texas 78132

Brandon

Job Details: 01/05/2026

Arrived on site to look at model WRFF3336SZ00 for customer complaint of unit not producing ice as fast as she would like. Found unit is functioning as designed. Instructed customer to make sure she moves ice as far forward as possible to ensure ice maker continues to harvest.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near New Braunfels, Texas 78130

Brandon

Job Details: 01/05/2026

"Arrived on site to replace previously diagnosed parts on model GI15NDXZS1. I replaced compressor, evaporator, filter drier, and access valve. I put unit into a vacuum, and charged to 5.75oz of r134a. Unit tested good. Parts used wpw10218037, w10843121, w11506635, and w11735041"

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ3

Near Austin, Texas 78749

James K

Job Details: 01/05/2026

"Arrived to 1337 for unit not drying properly. Ran vent test and found poor airflow when vet is plugged in while without vent, its good. Temperature swings without vent is 182- 115F while with vent its over 225F and will not cycle due to overheating safety on the cycling thermostat. Advised maintenance via text to check venting through the building. Unit is functioning as designed without the vent. No parts needed. Tenant not home. No one available to sign"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Austin, Texas 78749

James K

Job Details: 01/05/2026

"Arrived on site to replace previously ordered parts. Upon arrival, customer mentioned there will be a puddle of water in the tub parallel to where output nozzle of the valve would be. Proceeded to replace W11220230 water valve and now leaking has stopped. Continued to replace W11449840 gearcase, W11239857 belt, W10721967 splutch and W11396716 suspension. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78733

James K

Job Details: 01/05/2026

"Arrived on site to replace previously ordered parts, upon arrival, proceeded to replace W11449840 gearcase, W10721967 splutch, W11239857 belt, W11395618 capacitor and W11510461 wash plate. Ran diagnostics then calibration. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Austin, Texas 78754

Scott

Job Details: 01/05/2026

"Arrived on site ,replaced fresh food door and nameplate plate . No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near The Hills, Texas 78738

James K

Job Details: 01/05/2026

"Arrived on site for upper oven not heating correctly. Upon arrival, tested both ovens and found oven heating correctly. Customer stated the upper will take close to 45 minutes to preheat. Based on previous experience with this particular model, I have found upper broil harness to be severed from the sheet metal sleeve that the harness routes through, causing the broil element not to engage. Weighing call for 2 hours. Ordering W11245674 main harness. No parts replaced. Office to reschedule . Customer request JK only ; ordrng 1 W11245674 (Main harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Austin, Texas 78738

James K

Job Details: 01/05/2026

"Arrived on site for unit not powering on. Apollo arrival found connections to terminal block is burnt. Re-sliced and repaired connections. Ran diagnostics and all other components are working as normal. Will need additional parts for complete repair. Ordering W11729441 harness wire, W11226744 cover box and W11407385 box cover. Unit is temporarily working as designed. No water leaks detected at this time. No parts replaced. Office to reschedule.; ordrng 1 W11729441 (Harness wire) and 1 W11226744 (Cover box) and 1 W11407385 (Box cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, Texas 78640

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit for door issues. Upon arrival customer presented issue, RC door hinge receiver has broken causing the door to tilt and contact the FC door. Documented condition in SD. Replaced RC door (W11652980) and applied nameplate (W11223753). Tested operation and verified door opens and closes properly with proper alignment. Unit is now functioning as designed, no leaks detected, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit WTW5057LW0 for cycle not starting. Upon arrival customer stated the lid locks but a buzzing noise is present and the cycle cancels. Initiated a regular wash cycle and verified when the motor was commanded to engage a buzzing noise was present, indicating a failed capacitor. Accessed bottom components and tested the capacitor, found it weak. Also found the splutch assembly melted and not engaging properly. Replaced capacitor (W11395618) and splutch assembly (W10721967). Ran a calibration cycle successfully and verified proper operation. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5419SW00

Near Austin, Texas 78746

Luis

Job Details: 01/05/2026

"Arrived on site for complaint of water swishing around. At time of visit unit running let unit run no odd noise,powered unit off,left unit off for a couple min no odd noise,powered unit on compressor and fans powered on. Let unit run no odd noise,repeated process no odd noise during both power cycles. Unit does not have water or icemaker connected."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Austin, Texas 78746

Luis

Job Details: 01/05/2026

"Arrived on site. Ice ball on inlet of evaporator, pierced low side pressure in a vacuum, replaced the evaporator, drier and compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Reassembled unit checked connections no water leaks. Used w11557425,wpw10143759,w11598433"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site (Unit 10209) to replace previously diagnosed part. Upon arrival replaced control (W11607637). Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near The Hills, Texas 78738

Luis

Job Details: 01/05/2026

"Arrived on site for no ice. Ran diagnostic ice box temp reading 50 ran ice box fan no air flow,removed evaporator cover disconnected and reconnected harness fan powered on reassembled unit checked air flow going into ice room,called tech support to verify test ran icemaker harvest test passed icemaker filled with water. Advising customer to let unit run 48 hrs if no ice to contact for service. Case 22100256"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS09

Near Bee Cave, Texas 78738

Luis

Job Details: 01/05/2026

"Arrived on site for noise complaint in freezer section. Per customer loud noise in freezer compartment at time of visit no odd noise,ran diagnostic bimetal reading closed,ran fan test passed no odd noise ran compressor no odd noise. Exited diagnostic compressor and fans powered on,adjusted front legs on unit,ran diagnostic test again,exited compressor and fans powered on unable to recreate noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/05/2026

"Arrived on site for refrigerator WRF757SDHZ00 with continued issue of not making ice. Upon arrival, inspected unit. Container is empty with no ice. There is no ice or water in icemaker mold. Ran harvest test and icemaker is not responding. Ran ice box fan test and not responding. I power cycled unit and bot ice maker and icebox fan operate. I replaced control W11224256, ice box fan W10846539, and icemaker W11658802. I reached out to customer a few hours later and has harvested. Customer will call back and monitor production. Job complete"

We serviced a

JENN-AIR RANGE

Model JGCP748HM00

Near Spicewood, Texas 78669

Leonardo

Job Details: 01/05/2026

"Arrived on site to diagnose issue with burner knobs not turning properly. Inspected all surface burner and griddle knobs and found multiple knobs to be cracked and broken, preventing proper operation. Replaced three knobs at this visit (two standard burner knobs and one griddle knob) to restore partial functionality. Unit is still missing two additional burner knobs and one center grill knob. These parts will need to be ordered. Office to contact customer to reschedule once remaining knobs arrive.; ordrng 2 W11317537 (Knobs)s and 1 W11328010 (Knob grill center)"

We serviced a

WHIRLPOOL RANGE

Model WFES4530SB0

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/05/2026

"Arrived on site for range WFES4530SB0 with temperature issues. Upon arrival, test polarity and is correct. I get 120v on both L1 and L2 to ground and 240 together. I preheated oven to 350. Unit preheated and then began cycling. I allowed unit to cycle 3 times and get 347 as an average temperature when set to 350. I then test unit cooking frozen vegetables provided by customer for 15 minutes. Vegetables cooked correctly. Unit is operating as designed. Cannot duplicate issue at this time. No parts used. Job complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Smithville, Texas 78957

Joe Z

Job Details: 01/05/2026

"Arrived on site for washer NTW4516FW3 with issues of not noticing suds when draining. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and completed correctly. Ran a normal cycle with detergent. Unit is draining correctly. I cannot duplicate an issue at this time. No leaks present. Job complete"

We serviced a

JENN-AIR OVEN

Model JJW6024HM01

Near Austin, Texas 78745

Leonardo

Job Details: 01/05/2026

Arrived onsite to replace convection fan. Replaced blower test unit and unit still giving F1E1. Contacted techline ran test with techline found it could be software issue they will put it for reviews. file# 22099929

We serviced a

WHIRLPOOL RANGE

Model SF367LEMB0

Near Austin, Texas 78748

Leonardo

Job Details: 01/05/2026

Arrived on site to test unit for oven intermittent not working. Test unit and unit ignited right away opened bottom drawer and it was full of baking sheets can cause a short on the igniter. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW1

Near Buda, Texas 78610

Tim M

Job Details: 01/05/2026

"Arrived on site to test unit WTW6157PW1 for lid not latching. Upon arrival customer presented issue, lid cracked at the right hinge area. Condition documented in SD. Replaced lid (W11413336) and tested operation. Lid now latches and locks properly. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Kingsland, Texas 78639

David Z

Job Details: 01/05/2026

"Arrived on site to diagnose ice machine KUIX535HPS01 that had leaked into the kitchen and floors. On arrival spoke with handyman who said unit was leaking out the front door / overflowing. I ran the unit as it was sitting and verified the unit could drain and seemed fine. Handyman said there's nowhere he saw a kinked hose or anything of the sort. This is an indicator that the external drain pump may have failed, and floats did not trigger cutting power to the unit when it could not drain. I replaced the external drain pump with a new W11539855 and tested. Unit seemed to be draining properly. No water leaks observed post service."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

"Arrived on site to inspect dryer model WED4950HW0 not turning on. Upon further inspection I verified proper incoming voltage. I gained access to the rear components and found the thermal fuse open. I removed the heating element and found it was warped indicating over heating. I replaced the fuse and element 279838, WP3392519 and resembled and tested the dryer airflow and found it to be good however the operating thermostat was not functioning properly and would not open, causing the dryer to become too hot. I am ordering the 2 thermostats WP3387134, WP3977767 and scheduling for 1/9 ; ordrng 1 WP3387134 (Thermostat) and 1 WP3977767 (Themostat)"

We serviced a

KITCHENAID COOKTOP

Model KCIT730SSS01

Near Round Rock, Texas 78681

Scott

Job Details: 01/05/2026

"Arrived on site for cooktop powering off . In talking to customer , unit will shut off or start to act up after griddle is used . Unit is powering up now but customer will have to do breaker rest . Ordering control module hot plate . Call to set return . ; ordrng 1 W11669016 (Control module) and 1 W11669265 (Griddle hot plate)"

We serviced a

KITCHENAID DISHWASHER

Model KDTS324SPS0

Near Georgetown, Texas 78626

Brandon B

Job Details: 01/05/2026

Arrived on site for a dishwasher KDTS324SPS0 with no power. I found the control was getting power but when I moved the in-line fuse it would short out. The harness is already ordered but not received. Returning tech will need the harness w11767092 for the return visit. Office will need to reschedule when the parts are received. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HEB

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/05/2026

Arrived onsite for unit making noise. I found the valve and icemaker auger motor to be causing the noise. Installed order to repair i will need WP67003226 Auger mtr and WP67005154 Valve. Office to RS as we are OOS. Found M/S and updated into call.; ordrng 1 WP67003226 (Motor Auger) and 1 WP67005154 (Valve)

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near New Braunfels, Texas 78132

Andrey

Job Details: 01/05/2026

"Arrived on site to test unit for flames too hot, customer stated that they can't simmer on the burners, too hot, built-in oven installed under unit, to to completely pull oven out to get a picture of the model and serial tag, tested unit found all flames at good levels, explained to customer that making the flames lower is not recommended do to potential blow outs, advised customer to use designated burners for simmer for best results, unit is running as designed job complete no parts installed"

We serviced a

MAYTAG DRYER

Model MED7205RW0

Near Buda, Texas 78610

Leonardo

Job Details: 01/05/2026

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Harker Heights, Texas 76548

Tyler

Job Details: 01/05/2026

"Arrived on site to install w10371566tub, wp8533928 screq, and wpw10215093 filter. On arrivql installed parts and tested washer. Found no leaks and unit working as designed. Call complete"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Georgetown, Texas 78626

Andrew P

Job Details: 01/05/2026

"Appliance MODEL NUMBER WEE515S0LS3. Customer not home but responded via Ring doorbell, stated apartment was messy and unprepared for service today. Requested reschedule; booked for Friday. No service performed.; schdld next appmnt for 1/9 FRI !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Georgetown, Texas 78633

Lou

Job Details: 01/05/2026

"Arrived on site to inspect refrigerator WRFF3436RZ00 ice maker fill loud. Upon further inspection, I tested the ice maker fill tube and found the valve is very loud. I turned the water down at the wall and retested and it continued to be too loud. I tested the water dispenser and it was normal. I removed and replaced the dual valve and retested and the unit is operating as designed. No water leaks observed during service, job completed. W11548535"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hewitt, Texas 76643

Jonathan M

Job Details: 01/05/2026

"Arrived on site to install previously diagnosed parts on washing machine model MVW7232HW0. Inspected unit and work area. The customer advised she had already replaced her washer, and the one being worked on was in the garage with no water hookup but access to power. I replaced the wire harness W11568984 and then tested the unit. I found the machine began to lock the lid, spin, and attempt to call for water. Unit operates as designed with no leaks present during service. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Waco, Texas 76655

Jonathan M

Job Details: 01/05/2026

"Arrived on site for washing machine model WTW4105SW0 making banging noise during spin. Inspected unit and work area. Customer advised her niece may have identified the issue with drain hose banging against back of washer. Customer requested check just in case. Found unit unlevel with basket leaning against front panel. Leveled machine and ran diagnostics, revealing F0 E9 (off balance pause) error code from customer pausing mid-cycle on unbalanced load. Tested suspension and basket; both in good shape. Ran auto test; unit operated as designed but drain hose banged during spin. Adjusted washer placement to secure hoses; noise resolved. Reviewed loading procedures with customer to prevent off-balance issues. Call complete. No parts installed, and no leaks were present during service."

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Georgetown, Texas 78633

Lou

Job Details: 01/05/2026

"Arrived on site to inspect range WFG535S0LS5 cooktop burners not functioning. Upon further inspection, the customer advised that the middle burner was not igniting. I tested all of the burners and found the middle burner was the only burner that would not ignite. I removed the burnerhead and disassembled the cap from the head and found a small amount of cooking grease/oils on the underside of the cap and in the burnerhead gas ports. I cleaned the assembly and reassembled the cap and head and retested. The burner would ignite, but it took a while for it to do so. I removed the burnerhead and cleaned the orifice holder and ignitor and placed the burnerhead back in place and retested and the unit is operating as designed. I made recommendations for use and care. No gas leaks detected during service, job completed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waco, Texas 76704

Jonathan M

Job Details: 01/05/2026

"Arrived on site for electric dryer model NED4655EW1 that won't tumble but does heat. Inspected unit and work area. Tested dryer and found motor running, but basket would not move. Gained access inside and found belt broken with rollers stuck and hard to turn, causing issue. Used dryer repair kit 4392065 to replace both rollers, idler pulley, and belt. Reassembled machine and tested unit. Unit operates as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Georgetown, Texas 78633

Lou

Job Details: 01/05/2026

"Arrived on site to inspect range WFG550S0LZ5 broil not working. Upon further inspection, the customer advised that they attempted to use the broil function and could hear the clicking noise, but the burner never ignited. I tested the broil and could hear the ignitor arcing (clicking noise) and the gas coming from the burner, but the ignitor was not arcing. I pulled the unit out and gained access to the ignitor and harness and found the harness was cut. I removed and replaced the ignitor harness assembly and retested and the unit is operating as designed. No gas leaks detected during service, job completed. W11645866"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB1

Near Round Rock, Texas 78681

Scott

Job Details: 01/05/2026

Arrived on site for lid not closing . Found left hinge bent and right might e slightly bent . Replaced both hinges . Lid is closing properly. No water leaks detected. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NHAXVS01

Near Harker Heights, Texas 76548

Tyler

Job Details: 01/05/2026

"Alright, i've done site for a refrigerator leaking water from the freezer. An arrival confirmed issue and found a clogged drain line, and after removing clog, I found unit is working as designed and no longer leaking call, complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Killeen, Texas 76549

Tyler

Job Details: 01/05/2026

"I've done site for refrigerator leaking water and not dispensing water properly. On arrival, confirmed, failure, and after further inspection. I found the cause of the leak was a fill tube from the factory, not inserted into the valve properly. And once it was inserted, leaking, had stopped and unit worked as designed call, complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Killeen, Texas 76549

Tyler

Job Details: 01/05/2026

"Arrived on site for refrigerator not dispensing ice or water. On arrival confirmed issue and upon further inspection.I found both the housing and the water valve had broken and werent allowing water to pass through but once I replaced both parts, I found the the reservoir tank also frozen over due to the temperatures being set at the max level. I instructed customer to allow unit to thaw out for twenty four hours before utilizing fridge again to allow the res tank to defrost properly. I found no leaks on site and unit working as design call complete."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS1

Near Copperas Cove, Texas 76522

Tyler

Job Details: 01/05/2026

Arrivec on site dropout oven not heating properly and front left burner not working. On arrival inconfirmed burner issuea found infinite switch w11129442 broken and not able to regulate power to burner. I replaced it and found burner working as designed and then test the oven at it's default calibration setting and after being set to 350 and taking six readings I found unit was averaging 351.5 and working as designed. I reported findings to whirlpool tech line Case#22103083. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Killeen, Texas 76541

Tyler

Job Details: 01/05/2026

"Arrived on site for washer and not completing cycles. On arrival found units stuck in drain loop and unable to inter diagnostics or function. I found control board bad and had to be replaced under S Code: S153EB. Replace w 11608056 and found washer, working as designed with no leaks call complete."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, Texas 76541

Tyler

Job Details: 01/05/2026

"Arrived on site for dryer, making a loud noise. On arrival, confirmed, failure and found the blow will hitting the housing again. But it was because the mounting bracket at the front of the motor had never been properly installed, and moto was coming loose when the belt tugged on it. I properly mounted motor to frame and found noise removed in unit working as design called complete."

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Gatesville, Texas 76528

Jonathan M

Job Details: 01/05/2026

"Arrived on site for washing machine model MVWP586GW0 not completing cycles and constantly draining. Inspected unit and work area. Customer advised she had to unplug the machine due to continuous draining. Plugged in unit and confirmed complaint; cycle cancel did not stop draining. Pressure hose and tub in good condition. Ran diagnostics, found F3 E1 (pressure system fault) error code. Removed pressure hose from control, blew through to tubno debris or issues. Replaced control W11657965 and tested unit. Unit operated as designed with no leaks present during service. Call complete. W11657965."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78704

Matthew

Job Details: 01/05/2026

Arrived on site to replace damaged door and handle. Verified model and sn. Gave door and handle to maintenance. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5030PS00

Near Austin, Texas 78747

Matthew

Job Details: 01/05/2026

Arrived onsite for cooktop WCGK5030PS00 'crooked'. Inspected with homeowner and could not find any issues. The builder make the call but does not respond. Found cooktop to be functioning properly. Homeowner will monitor. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, Texas 78744

Matthew

Job Details: 01/05/2026

Arrived on-site for WRQA59CNKZ00 upper refrigerator light not functioning. This is tenant lanlord situation. Lanlord stated unit is under warranty but could not provide proof onsite. Will need to confirm dispatch and confirm issues that need resolution.

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JZ4

Near Austin, Texas 78732

Miguel

Job Details: 01/05/2026

Arrived on site for front right burner staying on and no cycling. Unit stays on high even when on low. Removed back panell found rf infinite switch was bad. Replaced switch. Verified operarion. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78736

Justin

Job Details: 01/05/2026

Arrived on site for unit not tumbling. Inspected unit found belt had snapped causing unit not to tumble. Replaced belt from truck stock and tested. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM09

Near Austin, Texas 78724

Justin

Job Details: 01/05/2026

Arrived on site to repair fridge and freezer door. Upon arrival site builder asked me to leave spare doors in storage. Confirmed with the office that it was ok to do that office approved. Job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Austin, Texas 78723

Justin

Job Details: 01/05/2026

Arrived on site for water inside freezer drawers and freezing over. Inspected unit and found fill tube for ice maker not installed properly and is facing up causing water to spill over took picture of it and uploaded to SD job. Replaced fill tube and secured with zip tie and metal tape. Tested ice maker unit is no longer leaking water at ice maker. Unit is now functioning properly and as designed to job completed. No one on site for signature

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Austin, Texas 78703

Justin

Job Details: 01/05/2026

"Arrived on site for dispenser not dispensing. Upon arrival, builder, inform me that unit is dispensing. Customers complaining that soap is still left over in dispenser after wash. Showed builder copy of owner's manual stating dispenser can hold soap for multiple loads. Set detergent dispenser to highest setting. Unit is functioning properly and as designed to. No leaks present at this time job completed"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Georgetown, Texas 78626

Andrew P

Job Details: 01/05/2026

"Washer model WTW4955HW3: Verified pressure switch fault and drain pump running continuously. Removed and replaced control board w11608056. Recalibrated; washer ran auto test. Washing machine filled, agitated, drained, and spun. Washer working as intended. No leaks detected time of service. Control covered under S-code S153EB"

We serviced a

WHIRLPOOL MICROWAVE

Model KMBT5511KSS01

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 01/05/2026

Arrived on site to diagnose microwave KMBT5511KSS01 that is not opening. Customer clarified power cycling will get the unit to work sometimes. I found touching any key throws an F2E1 error for stuck key. Ordering new console / UI to resolve. Office to schedule when all parts arrive. Customer will provide POP on return visit.; ordrng 1 W11453238 (Control Panel) and 1 W11455447 (Ui PCB) and 1 W11455449 (Main Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Georgetown, Texas 78628

Andrew P

Job Details: 01/05/2026

WMH31017HS10. Verified microwave not heating. Removed control panel and front vent; found bad diode. Replaced diode W11256462 and retestedmicrowave now heats properly and functions as intended.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Jarrell, Texas 76537

Andrew P

Job Details: 01/05/2026

"WRS325SDHZ08. Customer stated the ice maker was only dropping ice about 3 times a day. Found the fill tube partially blocked with a chunk of ice; removed ice and cycled ice maker. Ice maker dumped ice and filled the tray with the proper amount of water. Customer also stated ice would get stuck in the ice door. Customer had recently replaced the water filter. Advised customer that a clogged filter can cause the fill tube to not have enough water, which can lead to seepage, ice buildup, and blocking the fill tube. Also advised that if the freezer is too cold, the ice tray can flex and shatter ice into small chunks instead of cubes, which may lodge in the door until it melts; same issue can occur with crushed ice. Advised customer to always check the door and chute for lodged ice if using crushed ice. Refrigerator is working as intended. No leaks at the time of service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Salado, Texas 76571

Andrew P

Job Details: 01/05/2026

"Dishwasher model KDTM704KPS. Verified F1E9 drain fault code. Pulled out unit and replaced drain pump W11412291. Noted that the drain hose from the dishwasher rises above the sink but then drops below the drain port for the garbage disposal, creating a secondary low spot that can hinder the drain pump from pushing out enough water during cycles. Elevated the drain hose to level with the garbage disposal drain port while retaining a loop to prevent backflow into the dishwasher. Ran dishwasher: filled with water, washed, and drained. No leaks detected at times of service. All water drained out properly."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Belton, Texas 76513

Andrew P

Job Details: 01/05/2026

"Microwave WMH32519HZ10. Verified unit was not heating and making a loud buzzing noise. Removed control panel and top vent, found burnt-out diode. Removed and replaced diode W11256462. Retested; microwave now heats and functions properly. Advised customer to keep grease trap clean and use exhaust vent to prevent grease buildup on internal components."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Georgetown, Texas 78628

Wesley

Job Details: 01/05/2026

"Arrived onsite for KRFC704FPS06, unit has water leak from fresh food evap drain freeze over. Ordering door gasket which is torn and filter door latch. Customer will prepare unit for service and drain access. Requesting first call. Returning with evap cover just in case. ; ordrng 1 W10917313 (Gray gasket) and 1 WP2223877 (Latch)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS3

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/05/2026

Arrived onsite for unit not heating. I found no heat present. Capacitor checked good. I replaced the W11256462 Diode and when I ran the unit the fuse blew. Will need to order W11707984 fuse thrml for repair. Office to RS as customer is calling in her dishwasher aswell. Customer has ext warranty and took a photo of move in.; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Liberty Hill, Texas 78642

Wesley

Job Details: 01/05/2026

"Arrived onsite and found unit had tripped breaker once in a year of use, turned breaker on and tested unit. No functional failures. Unit is operating as designed. Provided customer instruct on occasional nuissance tripping. No parts."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Liberty Hill, Texas 78642

Wesley

Job Details: 01/05/2026

Arrived onsite for cooling issue and low ice following previous repair and found gasekt missing on new door install. Ordering door gaskets. Manager approved expedited turn around. ; ordrng 2 W10917313 (Refrigerator door gasket gray)s

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Liberty Hill, Texas 78642

Wesley

Job Details: 01/05/2026

Arrived onsite and fouhd unit would not wash. WTW5010LW0. Determined cause to be broken actuator arm. Replaced actuator W11481722. Tested unit. Unit is now operating as designed. No leaks at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Liberty Hill, Texas 78642

Wesley

Job Details: 01/05/2026

Arrived onwite for failure to start. WDF331PAMS0. Bad start button. Confirmed issue. Repaired by replacing control w11613566. Tested unit. Unit is now operating as designed. No leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/05/2026

Arrived onsite for washer draining constantly. When arrived I confirmed drain keeps running and a F3E1 water pressure sensor failure present. I replaced the W11608056 CONTROL and unit now longer constantly drains. Call complete. No leaks.

We serviced a

WHIRLPOOL DRYER

Model WED8620HC0

Near Volente, Texas 78641

Daniel A

Job Details: 01/05/2026

"Arrived on site to inspect dryer model WED8620HC0 not heating. Upon further inspection, I verified proper incoming voltage. I gained access to the inside of the dryer and tested the components and found that the heating element was open. I replaced the heating element and cleaned and vacuumed the inside of the dryer (photos) and tested the dryer and it is now operating as designed. WP3387747"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

Arrived on site to inspect microwave model JMC2430LL00 with broken element support. Upon futher inspection I verified that the support was broken. I replaced the support and ensured the element was secure. The microwave is now operating as designed. W11724411

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

"Arrived on site to inspect dryer not turning on. Upon further inspection, I found that thermal fuse was blown. I ran an airflow test and found the airflow to be good. I replaced the thermal fuse and and the thermostat kit 279816 and tested the dryer and found that the other thermostat is not operating properly. I am ordering the other operating thermostat WP3387134. I removed the thermal fuse to be installed on return visit with second thermostat and left the open fuse in the unit for safety. Office to schedule return service. ; ordrng 1 WP3387134 (Thermostat)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the defective control and reassembled and tested the machine. The dishwasher is now operating as designed. No water leaks observed during service. W11683480

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

Arrived on site to inspect washer model WETLV27HW3 not advancing through cycle. Upon further inspection I placed the machine into diagnostics and observed error code F3E1 and F0E5. I cleared the codes and ran the dishwasher and found that it is able to run a cycle however will need to change the control due to the pressure system error. I advised the customer on proper loading and usage. I am ordering the control W11629601. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11629601 (Control)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

Arrived on site to inspect oven model WOS51EC0HS02 stick in lock mode and touch pad not responding after power outage. I attempted to power cycle the unit and still touch pad would not respond. The console has experienced an internal failure. I replaced the console and resembled and tested the unit and it is now operating as designed. W11296171

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Leander, Texas 78641

Daniel A

Job Details: 01/05/2026

"Arrived on site to inspect microwave with unusual or burning smell. Upon further inspection, I gained access to and inspected the microwave inner components. Components tested good and showed no signs of burn or discoloration. I found a moderate amount a grease buildup on the front grille and grille above the control. I found some grease had gotten on the control at some point and on I wiped the grille and above the control so that there would not be futher flowing of grease onto the control area. I tested the microwave several times and it is operating without issue and all components are operating as designed. I called Saftey to document 22021049."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA00

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 01/05/2026

"Arrived on site to follow up on ice machine KUIX535HPA00 that was not producing ice / blinking. Examined unit and found power and max ice blinking. Per tech sheet this is a harvest error, and to check the evap thermistor. I examined the evap thermistor and found it unclipped and hanging behind the reservoir. Reseated the thermistor and reset the unit. This should fully resolve blinking error. No water leaks observed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS01

Near Round Rock, Texas 78665

Brandon B

Job Details: 01/05/2026

"Arrived on site for an oven WOS51EC0AS01 with no power. I verified the power at the control. I found visible heat damage at the control and the connector for the display. Also found the fuse was burnt out. I replaced the control w10741603, display w10803991 and fuse wpw10545255. I tested the oven and everything is working as designed now."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS02

Near Austin, Texas 78717

Brandon B

Job Details: 01/05/2026

Arrived on site for an oven WOS51EC0AS02 not working. Unit is powering on but gives an F1E0 error for the control. I replaced the control w10741603 and tested the oven. Unit is heating now but the latch isn't opening. I'm ordering a W10883049 latch for the return visit. Rescheduled for the 9th. ; ordrng 1 W10883049 (Latch)

We serviced a

JENN-AIR OVEN

Model JOECC530RL00

Near Georgetown, Texas 78628

Brandon B

Job Details: 01/05/2026

Arrived on site for an oven JOECC530RL00 not powering on. I verified that the power coming in is correct. I inspected the harness and both controls for any visible damage. I checked all the connections and powered the unit back up. Ran in auto diagnostics and received no errors. Heated the oven to 500 and a glass of water in the microwave with no issues. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Austin, Texas 78717

Andrew R

Job Details: 01/05/2026

Arrived onsite for unit leaking. I found the float pan with water lifting the float switch. I found old water trails from the seam of the tub indicating a broken weld. Ordering W11409866 Tub and W11535094 Inlet assm and W11749374 CNTRL due to a F8E1 showing up. Office to RS for tub.; ordrng 1 W11409866 (Tub) and 1 W11749374 (Cntrl)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS1

Near Austin, Texas 78717

Andrew R

Job Details: 01/05/2026

Arrived onsite for unit not drying. I found the heater warped. Ran a test cycle and confirmed no heat present but recieving correct amperage. I replaced the W10703867 heating element and tested unit. Unit is now heating as designed and operating as designed with no leaks present during time of service. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Georgetown, Texas 78633

Brandon B

Job Details: 01/05/2026

Arrived on site for a dishwasher KDTS424SPS0 leaking. I found it was leaking from the motor in testing. I replaced the motor w11416362 and ran a factory cycle. No leaks detected while on site.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC7HS00

Near Marble Falls, Texas 78654

David Z

Job Details: 01/05/2026

"Arrived on site to diagnose double oven WOD51EC7HS00 that has reported ignition issues. Customer clarified that they are having multiple issues with the touch panel / console and getting it to work. Unit has to be power cycled at times. Controls also powered the incorrect oven, running the bottom when setting the top. Ordering new console to resolve, customer already has unit connected to wifi and software updated. Set return trip for 1/12. ; ordrng 1 W11297714 (Console)"

We serviced a

KITCHENAID RANGE

Model KOSE500ESS21

Near Georgetown, Texas 78633

Brandon B

Job Details: 01/05/2026

Arrived on site for an oven KOSE500ESS21 getting error codes. I found codes for low cooling fan and acu. I verified that it's getting good power at the control. I replaced the control w11448962 and blower w11598119. I heated to 350 without any issues.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/05/2026

"Refrigerator at 36, ref at 20f, freezer at 10f. All components are running its just not cold enough. Showing signs of insufficient compressor. Unit was already pierced. Will order new compressor. Office will call to schedule. ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/05/2026

"Arrived on site with parts ordered. Removed door panel. Replaced vent, deflector, latch, handle, console and gasket. Ran automatic test cycle. All working. Call complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Georgetown, Texas 78626

Lou

Job Details: 01/03/2026

"Arrived on site to inspect washer MVW7232HW2 only dispensing hot water. Upon further inspection, ths customer advised that the unit only dispenses hot water even on a tap cold or cold selection. I placed the unit in diagnostics showing no error codes and tested. I found the unit dispensing hot water during the cold water test. I manually tested the cold and hot valves and got the same results. I removed and replaced the valve assembly and calibrated and retested. I got the same results. I removed and replaced the main control, as the temp sensor is located in the control now, and calibrated the unit. Retested, and the unit is operating as designed. No water leaks observed during service, job completed. W11614513, W11687817"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Round Rock, Texas 78664

James K

Job Details: 01/03/2026

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

We serviced a

MAYTAG DRYER

Model MDE508DAYW

Near Round Rock, Texas 78665

James K

Job Details: 01/03/2026

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WP40111201 belt, WP56076 spring and WP37001287 tensioner. Tested unit and now unit is functioning as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Killeen, Texas 76542

Tyler

Job Details: 01/03/2026

"Arrived on site for dishwasher not cleaning the dishes properly. On rival, I found the following error codes and diagnostics F8e1 f3e2. On further inspection, I found the drain pump is getting weaker. The longer it runs and the o w I sensor I had shorted out and I could not get any readings through the harness from the control to it. I found the wash motor and water valve working as designed.And I am ordering the drain pump and the owi sensor WPW10705575. I rescheduled customer for 01.09.25; ordrng 1 WPW10705575 (Owi)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Killeen, Texas 76542

Tyler

Job Details: 01/03/2026

"Arrive downside for microwave not heating. An arrival confirmed failure, and upon further inspection. I found the capacitor in diode had broken in the high voltage circuit, causing the unit not to heat properly. I've replaced w p w 10574736 and w 11256462 and found microwave, working as designed call complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS2

Near Killeen, Texas 76542

Tyler

Job Details: 01/03/2026

"Arrived on site for range, making a chirping.Noise when the oven was used. On arrival, confirmed, issue and found noise coming from the element brackets. I tried adjusting the brackets, but found they would still occasionally make noise. I am ordering W10856603 broil element, W11182108 bake element. Rescheduled customer for 01.09.26; ordrng 1 W10856603 (Broil) and 1 W11182108 (Bake elements)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Copperas Cove, Texas 76522

Tyler

Job Details: 01/03/2026

Arrivec on site dropout dishwasher not drainin. On arrival confirmed failure but after disassembling u it i foundno clogs but pu p motor had failed. I replaced w11497943. The tested unit and found no leaks in it working as designed call complete.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Killeen, Texas 76543

Tyler

Job Details: 01/03/2026

"Arrived on site for washer.I'm constantly draining and not filling with water. On arrival confirmed issue and after further inspection, I found the control board had an f3e1 in diagnostic and pressure switch broken. I'm ordering W11603811 control. Office to reschedule once availability of parts is known; ordrng 1 W11603811 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near New Braunfels, Texas 78132

Tim M

Job Details: 01/03/2026

"Arrived on site to replace previously diagnosed part. Upon arrival replaced dual valve (W11548535). Cycled ice maker and verified unit completed a harvest and filled with the correct amount of water with no abnormal vibration or noise present. Unit is now running as designed, no leaks detected, job complete."