Near Horseshoe Bay, TX 78657
James
Job Details: 04/13/2020
WASHER WHIRLPOOL WTW8040DW2 (KD) Arrived on site and tested operation. Heard squeaking noise coming from the rear of the machine. Ran test cycle. Found gearcase still good. Inspected drive system found the clutch extremely hot. Replaced clutch. Upon further inspection Found squeaking noise coming from suspension rod. Unit will need new suspension to complete repair. ; ordrng 1 W11130356 (suspension)
Near Georgetown, TX 78633
Chase
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to check refrigerator for complete no cool. Found compressor running, low side in a complete vacuum and high side at 4 psi. Unit has a major restriction and is in a vaccuum. Found top of dryer restricted and refrigerant trapped. Removed refrigerant, replaced filter drier, vaccuumed system and charged with refrigerant. Replaced freezer light switch. Ending pressures were 4 psi low and 150 psi high which are correct pressures when running through FC evap. Unit began dropping temps immediately. Job complete"
Near Cedar Park, TX 78613
David
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to diagnose refrigerator not cooling. Performed diagnostic. Found temperature at room temp with NO cooling. Performed sealed system checklist to order sealed system job. Recommend sealed system tech with trainee, as these units are in a cabinet / cavity and the extra set of hands will be useful to remove trim to remove refrigerator and possibly freezer due to limited space. When compressor comes on you can hear a hiss coming from Evap area. Ordering W10858281 Evap, W11125124 compressor, W10913906 access valve, WPW10143759 dryer. ; ordrng 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78626
Paul
Job Details: 04/13/2020
DRYER MAYTAG MED5630HC0 Arrived onsite for a dryer making a loud noise when started. I tested the dryer and heard the noise coming from the blower and motor area. I found the motor bracket bent where the duct attaches causing the blower wheel to rub the rear of the duct housing. I straightened the bracket and tested the dryer. The dryer is working as designed and sounds normal. Call complete.
Near Round Rock, TX 78664
David S
Job Details: 04/13/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to install previous diagnosed parts. Gained access to the igniter and replaced new. Gained access to the spark module and replaced new. Tested unit to make sure it reached 350, unit heated properly. Job complete."
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/13/2020
WASHER LG WT5070CW "Arrived to inspect unit with no hot water, upon investigation found water working as designed. Tested different cycles and tests properly"
Near Jarrell, TX 76537
Wesley
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite and found unit operating as designed except hose is linked and water was off. Correct water supply issues. Now unit is operating as designed.
Near Cedar Park, TX 78613
David
Job Details: 04/13/2020
RANGE KITCHENAID KFEG500ESS3 Arrived on site to diagnose range door issue. Found inner glass completely shattered. Removed as many glass pieces as I could and replaced inner glass sheet. Reassembled and installed door. All is working as designed at this time. Call complete
Near Pflugerville, TX 78660
Wesley
Job Details: 04/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit freezing touch panel during use. Ordering control panel to repair. ; ordrng 1 W11296171 (CONTROL PANEL)
Near Jarrell, TX 76537
Wesley
Job Details: 04/13/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite and used pads to mitigate intermittent rattle. Unable to replicate symptom. All running quietly and smoothly at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/13/2020
MICROWAVE GE JVM1653SH04 Arrived on site and inspected unit for electrical short. Found diode shorted. Inspected magnetron found visible failure of magnetron. Installed new mag, cap, diode. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78734
Luis
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for ice build up on freezer wall and water dispenser issues. Found setting set to coldest,tested dispenser good water flow possibly water freezing in tank due to temp setting,changed setting to recommended. Found ice formation on freezer wall by the light switch. Added adhesive to liner gaps between liner and cabinet,added adhesive around light switch,freezer gasket sealing correctly to cabinet."
Near Austin, TX 78735
Kevin
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL KDTE304DBL0 "Arrived on site and found track on the right hand side is broken, replaced the track ran a diagnostic cycle to confirm all operations are correct. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
David
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site to diagnose dishwasher that was not running. Performed diagnostic and only found F7E1 errror for no heat. Ran diagnostic cycle and heard unit fill but pump never came on. Provided estimate for sump and motor assy, Replaced sump assembly and retested. Unit kicked in and is now working as designed. No water leaks found at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/13/2020
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site and customer stated the unit did not give the error while baking but does when using the front left power burner. Tested operation and was not able to duplicate error. Installed left door gasket due to hard spot in gasket and recommended customer use vent hood while cooking on cooktop. Called tech line to document and spoke to Kathy #7727503225. Unit tests good. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making a humming noise. Inspected unit and work area. Found humming noise happening when the compressor kicks on and ramps up. Inspected compressor and found noise coming from a grommets on the compressor. I tried to swap a different grommet into its place and the noise still. I tried dampening the sound with some sound padding with no luck. I am ordering the mount kit 4388295 to complete the repair; ordrng 1 4388295 (MOUNT KIT )
Near Austin, TX 78737
Kevin
Job Details: 04/13/2020
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site and inspected dishwasher and found upper rack adjusters are broken. Replaced adjusters and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78664
Wesley
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found unit intermittently powerin*off and then back on. Replaced hv control. Also replaced drain extension because it had been clogged with debris preventing proper Evap draining.
Near Lakeway, TX 78734
Brandon
Job Details: 04/13/2020
WASHER KENMORE 110.2072299 "Arrived on site for customer complaint of unit not completing wash cycle and water in tub. Found broken lid switch, I replaced switch, unit tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived to inspect unit leaking, found leaking from sump. Replaced and tested properly"
Near Austin, TX 78703
Jacob
Job Details: 04/13/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for unit not panel to unit flickering on and off. Tested unit. Found that the UI panel was doing some flickering in between cycles. Replaced UI panel. Tested unit. Unit test good. No leaks at this time. Job complete
Near Taylor, TX 76574
Andy
Job Details: 04/13/2020
OVEN GE JGBS30REK2SS Arrived on site for range oven not igniting. Tested and inspected unit and found failed igniter. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78754
Luis
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Diagnosed fresh food evaporator not defrosting correctly causing drain and evaporator to freezer over. Defrosted evaporator and drain,installed new fan motor assembly that includes thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie tie,secured cover with 4 screws. Ran diagnostics changed defrost setting to basic."
Near Austin, TX 78745
Kevin
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and inspected washer and found saved error code F8E1, found water at source was turned off by painters and after correcting used the diagnostic cycle to reset the washer and it will now begin a normal cycle properly. No water leaks from connections at time of service.
Near Hutto, TX 78634
Andy
Job Details: 04/13/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer no operations. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to rediagnose washer for LF error codes, upon inspection found in first 10 min washer was getting enough water but throwing a LF error code, worked correctly on diagnostic.....switched out water level switch and retested on normal, no problems found. Job complete"
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for unit stuck in demo mode. Entered diagnostics mode and reset unit to factory settings. Tested units operation and made sure unit got to temp during a bake cycle. All tested good. Unit operates as designed.
Near Georgetown, TX 78626
Wesley
Job Details: 04/13/2020
DRYER GE GTDP280GD5WW Arrived onsite and found unit timer seized Replaced timer and repaired loose knob with zip ties. Unit is now operating as designed.
Near Killeen, TX 76542
Al
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW9250WR01 Arrived to inspect front load washer LF error code.Confirmed the complaint and removed and replaced the valves Reassembled and unit now operates as designed.All water lines were dry at the time of service.Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 04/10/2020
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect washer for not advancing, upon inspection found the latch not working correctly, replaced latch and found the spring and cracks, ordering new part to replace. Office to reschedule ; ordrng 1 W11307244 (LATCH )"
Near Austin, TX 78704
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site for cooling complaint. Removed fresh food drawers found fresh food evaporator incased in ice. Diagnosed defective defrost thermistor unit will need defrost and temp thermistor.
Near Austin, TX 78701
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM Arrived on site for damaged door.
Near Spicewood, TX 78669
Brandon
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of ice maker leaking, I found leak coming from ice maker, I replaced ice maker, unit tested good."
Near Georgetown, TX 78628
Wesley
Job Details: 04/10/2020
DISHWASHER GE DDT575SGF2BB Arrived onsite and found unit would light up and beep but no other operations. Ordering UI and main control. . ; ordrng 1 MAINCONTROL (RESEARCH) and 1 UI (RESESARCH)
Near Cedar Creek, TX 78612
Scott
Job Details: 04/10/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for oven issues . Found cooktop light is staying on . Will need switches and elements . Please call to set return; ordrng 2 W11371990s and 2 W11371990s and 2 WP3148953 (switch-inf)s and 2 WP3149404 (switch-inf)s
Near Austin, TX 78752
Leonardo
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for damage panel found scratch on front panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78752
Jacob
Job Details: 04/10/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for unit having damage. Looked at cook top. Saw damage. Replaced cooktop top. Tested unit. No issues at this time. Job complete
Near West Lake Hills, TX 78746
Leonardo
Job Details: 04/10/2020
COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site to test unit for unit not coming up. Brought unit up and plugged it in and unit bouncing. Mad eu it go doe. But won’t come back up. Will need to order new top switch WP777811 and will need to replace motor requesting 2 hours office to reschedule ; ordrng 1 2HOURJOB. (2 HOUR JOB ) and 1 WP777811 (SWITCH )
Near Austin, TX 78704
Leonardo
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to test unit for unit leaking. Test unit and found sump lock broken. Will need new sump and motor ;
Near Buda, TX 78610
Robert
Job Details: 04/10/2020
WASHER AMANA NTW4516FW3 Arrived on job for complaints of not finishing cycle in any load but normal. Ran diagnostics and found all test pass. Replaced control and run calibration. No leaks detected at time of service
Near Austin, TX 78734
Brandon
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of loud noise and no ice, found test 36 failed, ordering ice fan. From what customer told me, it sounded like unit skipped a defrost and freezer evap fan motor was hitting ice. Fan motors passed all tests and unit was working as designed at time of service except ice fan. I recommended replacing both controls and ice fan motor, ; ordrng 1 W10833801 (fan)"
Near Waco, TX 76707
Jonathan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for refrigerator that’s still not making ice. Inspected unit and work area. Found one tray of ice at the bottom of the ice bin and several smaller ice pieces up at the icemaker. Placed unit in service diagnostics and checked thermistors, ice bin sensor, and icemaker error codes. Unit passed all tests besides the icemaker error codes which had an E5 ( ice bin thermistor failure). I took temperatures in the freezer and refrigerator compartment and found freezer sitting at 5°F in refrigerator sitting at 44°F. I called Techline and spoke to Rick SR# 7727559739. He advised that it sounded like the unit needed to be unplugged for a full minute after a repair and going back in the diagnostics because the control would remember that code. He explained if you go into diagnostics for any reason and don’t power cycle it after a repair, it would start to mess with the icemaker productivity. Advise just to check the condenser coil’s for lint buil
Near Leander, TX 78641
Lou
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the unit fresh foods section evaporator freezing up, I removed and replaced the thermistor, fan scroll (cracked), Evap cover (warped) & HV Control. Tested unit and it began to cool immediately. When rep,axing the thermistor, I found that it was attached to the evaporator at the wrong place. I repositioned the new thermistor and attached it with foil tape and a ziptie. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced pump/motor assembly, unit tested good no leaks."
Near Leander, TX 78641
Lou
Job Details: 04/10/2020
OVEN KITCHENAID KOCE500ESS06 "arrived on site to install previously diagnosed and ordered part. At the recommendation of Techline and due to inner door panel being warped, I removed and replaced the inner door and tested. Unit is operating as designed. Job completed."
Near Kyle, TX 78640
Leonardo
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to test unit for dispenser broken. Found dispenser door broken replaced dispenser test unit for leaks no leaks present at this time job complete
Near Burnet, TX 78611
James
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found power control dropping power to deli control causing failure. Unit will need new power control and deli control to repair. Office to get authorization for repair. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10624574 (POWER CONTROL)
Near Austin, TX 78703
Jacob
Job Details: 04/10/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite to replace parts to unit. Replaced air trap and drain motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG535S0JV0 "Arrived to inspect unit not reheating often preheat, inspection nd replaced igniter. Test unit at 350 unit heated than re heating. Job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Arrived on site for customer complaint of unit not washing properly, found faulty wash motor, I replaced pump/motor, unit tested good."
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived to inspect unit leaking, found drain clogged, cleared md tested properly"
Near Round Rock, TX 78665
Wesley
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for breaker tripping frequently. Replaced hv control. All else checks good.
Near Austin, TX 78750
David
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Contacted customer and they did not defrost unit yet.
Near Austin, TX 78726
David
Job Details: 04/10/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site to diagnose no ice condition in refrigerator. Performed diagnostic and found icemaker was seized halfway during harvest cycle and locked up. Replaced icemaker. Ran diagnostic test and verified proper function of new icemaker. All is now working as designed. Call complete.
Near , TX 78611
James
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site. Installed new fresh food evaporator fan and found evaporator thermistor in wrong location and corrected. Tested operation. Unit tested good. Job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW8000BW0 "arrived on site to inspect washer lid not locking. Upon further inspection, placed the unit in diagnostics showing error code dl. Cleared the code and continued with testing. Unit operated as designed but the lid lock took several attempts to lock and unlock. I removed and replaced the lid lock assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed wire harness and drip pan. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76542
Al
Job Details: 04/10/2020
OVEN WHIRLPOOL WFE540H0ES0 Arrived to install previously ordered part.Removed and replaced the trim.Reassembled unit and unit now works properly.Customer satisfied.Job complete
Near Temple, TX 76502
Jonathan
Job Details: 04/10/2020
REFRIGERATOR GE GSH25JGCCWW "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Took temperature in freezer and refrigerator compartment and found temperature sitting at 77°F in the freezer and 76°F in the refrigerator section. Checked evaporator for frost pattern and found no frost pattern but evaporator fan was running. Removed back cover for compressor and found compressor not running but condenser fan running.
Near Cedar Park, TX 78613
Paul
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for refrigerator with damage mullion. Found mullion wasn’t snap on the upper track correctly. Correctly installed mullion unit working as it should. Job complete.
Near Lorena, TX 76655
Jonathan
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site for refrigerator that’s not making ice anymore. Inspected unit and work area. Took temperature in the freezer in icebox and found freezer at 2°F and icebox at 14 1/2°F. Tried jumper icemaker but unit started to move and then stopped. I called tech line and spoke to Brian SR# 7727561820. He had me run several checks and advised that the icemaker seemed bad because we were getting proper voltage to the icemaker, motor, and the unit would not be jumped. He advised if the problem came back again, to call back. Replaced ice maker and tested unit. Unit filled with water and is working as designed. Call complete."
Near Paige, TX 78659
Scott
Job Details: 04/10/2020
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site for elements melting. Found terminal blocks on front right and left rear have melted . Ordering harnes . Return with elements and switches if needed .; ordrng 1 W11396691 (HARNESS COOK TOP)
Near Austin, TX 78732
David
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to diagnose refrigerator with low ice production. Customer informed me that it feels like it’s taking forever to fill the ice bucket , if it does at all some days. Cycled unit and felt like icemaker motor was running very slowly, making a little noise. Replaced icemaker and retested. Noise is gone and should resolve production issue. All is working as designed. Call complete."
Near Paige, TX 78659
Scott
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer not starting . Found latch just locking and locking on itself . Ran diagnostics got 3 different latch error codes . Ordering latch ; ordrng 1 W11307244 (LATCH )
Near Spicewood, TX 78669
Luis
Job Details: 04/10/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice. Customer had unit running no water dispensing over evaporator plate,plate frosted good. Ran diagnostics water started filling reservoir,found large crack on reservoir causing water to leak out,diagnosed unit will need a new reservoir. ordrng 1 W10837384 (PAN WATER) and 1 WPW10489125 (PUMP)"
Near Hutto, TX 78634
Andy
Job Details: 04/10/2020
REFRIGERATOR GE GFSS6KKXASS Arrived on site for refrigerator not cooling. Tested and inspected unit and found ice buildup on RC Evaporator and failed thermistors and sensor. No water leaks present at time of service.
Near Georgetown, TX 78626
Wesley
Job Details: 04/10/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite and found unit control failure. Repaired by replacing control. Now heati elements work properly.
Near Leander, TX 78641
Tyler B.
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to inspect unit not drying, test diagnostics and found dispenser not opening. Replaced and tested and still didn’t open found control failed. Replaced and tested properly"
Near , TX 78132
Noah D
Job Details: 04/10/2020
WASHER MAYTAG MVWB835DC4 "Arrived on site to inspect washer for long fill error codes, upon inspection found hot water valve not letting water in, replaced housing which includes water valve and retested. All functions returned. Complete"
Near Waco, TX 76708
Jonathan
Job Details: 04/10/2020
DRYER MAYTAG MED5630HW1 Arrived on site for dryer that’s not heating. Tested voltage at the wall and found 90 V going from L1 to L2. From L1 to neutral there was 121.7 V and from L2 to neutral there was 13.14 V. Dryer will not operate correctly with improper voltage. Advised customer to have an electrician fix their voltage issue. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 04/10/2020
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of flames not being the correct size, I replaced regulator, 4 of the burners look good, but the center burner needs conversion kit. Ordering kit to send to customer for a plumber to install. ; ordrng 1 CNOTE (SEND LP KIT TO CUSTOMER ) and 1 W10676662 (spud-orfce)"
Near Austin, TX 78734
Brandon
Job Details: 04/10/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for customer complaint of loud knocking noise. Found right side panel was damaged and bent inward. Ordering right side panel. ; ordrng 1 W11233548 (PANEL )
Near Austin, TX 78745
Kevin
Job Details: 04/10/2020
DRYER MAYTAG MEDB765FW0 "Refer customer back to Whirlpool customer service if they call in again. Arrived on site and inspected dryer and did not find any saved error codes. Confirm moisture sensor is operating normally, replaced control board to ensure moisture sensor circuit is complete. Explain to customer how moisture sensor operates
Near Austin, TX 78749
Leonardo
Job Details: 04/10/2020
OVEN WHIRLPOOL SF377PEGQ5 Arrived on site to test unit for oven not working. Turned oven on to test unit and oven igniting right away. Oven got to 350 job complete
Near Leander, TX 78641
Lou
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher water line leaking. Upon further inspection, the customer advised that a plumber had put Teflon tape on the plastic water line, where the dishwasher water hose attaches, due to the water line being cracked to seal the crack and then reattached the water hose to the water line. Customer demonstrated where the water had gotten under the floor panels and when pressing on the floor, water comes up through the cracks. I took several photos and used tools to show the distance from the dishwasher that the water has traveled under the floor which was approximately 12-15 feet from the dishwasher into the living room. I placed the unit in diagnostics and tested and found no leaks at the dishwasher and where the plumber had made repairs at the water line/hose connection, there were no leaks at this time. The leak is not due to dishwasher itself. The issue is at the connection between the water hose and water line coming from
Near Austin, TX 78748
Kevin
Job Details: 04/10/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site and inspected washer and found one shock is disconnected, replaced shocks and washer is now operating normally. No water leaks from connections at time of service, job complete."
Near Georgetown, TX 78626
Wesley
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW6400SW3 Arrived onsite and spoke to CS concerning symptom of not spinning out.
Near Wimberley, TX 78676
Robert
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG510S0AT Arrived on job for complaints of broiler not working. Found not enough gas to keep flame sensor active. Replaced valve and test.
Near Round Rock, TX 78681
Paul
Job Details: 04/10/2020
DISHWASHER BOSCH SHPM65Z55N/01 "Arrived on site for dishwasher not draining. Ran diagnostics found that the drain pump isn’t working properly. Replaced the drain pump, ran diagnostics everything worked as designed, no water leaks detected at time of service. Job complete."
Near Round Rock, TX 78681
Paul
Job Details: 04/10/2020
ICE MACHINE KITCHENAID KUIC18NNTS0 Arrived onsite for an ice machine with a no ice condition. I found the unit not cooling but all sealed system components are running. I found the reservoir drain pump not working. The sealed system and the reservoir drain pump need to be replaced. Call complete.
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived to inspect unit not cooling in RF , removed delin bins nd found very large ice mass. Unit has a defrost failure and will need unplugged for at least 48HRS due to size of build up. Unit will need evaporator cover, motor, and possible controls ; ordrng 1 CNOTE (OFFICE RS 48HRS )"
Near Austin, TX 78748
Kevin
Job Details: 04/10/2020
DRYER MAYTAG MED5630HW0 "Arrived on site and inspected dryer and found Contact guard between motor mount and base of dryer, added sound pads per service pointer W11378591A and noise has stopped. Removed all lint from the interior of the dryer, job complete. Washer and dryer is stacked."
Near Austin, TX 78745
Kevin
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS571CHIZ00 "Arrived on site and inspected refrigerator and found dispenser is barely trickling. Disconnected waterline from the rear of the refrigerator and found water pressure from source is weak, customer will have a plumber correct water source valve
Near Leander, TX 78641
Lou
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW3 "arrived on site to install previously diagnosed and ordered parts. Due to the lower harness being damaged and the drain pump possibly being damaged as well, I was to remove and replace the harness; however, the harness was not packaged correctly and I received the wrong part in the correct packaging. I notified the office AS and advised of the issue. I was able to splice the harness on drain pump and reconnect to get the drain pump to work until I can get back with the new harness. I am ordering the harness and will return with prescreened parts. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11255099 (LOWER HARNESS)"
Near Austin, TX 78746
Leonardo
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to test unit for door not closing. Test unit and found bad hinge. Replaced hinge test unit and unit test good job complete.
Near Austin, TX 78754
Jacob
Job Details: 04/10/2020
DRYER MAYTAG MGDC465HW0 Arrived onsite for unit not heating to dry clothes enough. Tested unit. Cutoff and thermal fuse were bad. Replaced cutoff and thermal fuse. Tested unit. Unit test good. No leaks at this time. Job complete
Near Kyle, TX 78640
Robert
Job Details: 04/10/2020
REFRIGERATOR FRIGIDAIRE FGHS2355PF0 Arrived on job for complaints of not cooling. Found error code for evaporator fan error. Removed piece of ice from fan and cleared code. Operation normal. No leaks detected at time of service.
Near Leander, TX 78641
Paul
Job Details: 04/10/2020
DRYER MAYTAG MED6630HW1 "Arrived onsite for a dryer that turns off after a few minutes of use in the auto cycles. I tested the dryer in a auto test and the unit counted down 6 minutes and never shut off. I ran the diagnostics cycle and there were no stored codes. During the diagnostics cycle the unit powers off in step 9 when the door is opened. I called techline and spoke with Scott SR# 7727558009. Scott stated there was a glitch in the software and diagnostics had to be entered by pressing start, more time, less time, more time, & less time. The unit entered diagnostics and in step 9 the moisture sensors were not sensing. I tested the moisture sensor circuit from P13 at the control and the circuit was open. I tested the harness from the control to the sensor harness and it was good. The sensor harness needs to be replaced. Will return with the control also just in case. Ordering WPW10298258 HARNS-WIRE & W11382248 CNTRL-ELEC.; ordrng 1 W11382248 (CNTRL-ELEC) and 1 WPW10298258 (HARNS-W
Near Pflugerville, TX 78660
Andy
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for refrigerator not cooling in RC and FC tested and inspected unit and found failed harness. Ordering needed part. Office to schedule return trip. Instructed that unit needs to be defrosted 48 hours prior to service and how to do so safely. No water leaks present at time of service.; ordrng 1 W11405276 (HARNESS )
Near Kyle, TX 78640
Robert
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on job for complaints of door not closing properly. Adjusted hinges to secure door closing properly. No leaks detected at time of service.
Near Harker Heights, TX 76548
Al
Job Details: 04/10/2020
DRYER WHIRLPOOL WGD6620HC0 Arrived to inspect dryer noise.Per service pointer W11378591A the issue was the seal.Disassembled and installed the seal.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78744
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for no cool. Compressor extremely hot to the touch,pierced low side pressure reading +40 diagnosed a faulty compressor. Installed a new compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Pflugerville, TX 78660
Andy
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to install previously diagnosed gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78702
Jacob
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW3090GW Arrived onsite for bellow clamp fallen off. Customer handed me the bellow clamp. Put back on bellow clamp. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78731
David
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ "Arrived on site to install previously diagnosed reservoir to resolve dispensing issue. Installed new reservoir and retested and unit is now dispensing water. Customers refrigerator is full almost completely, and is blocking airflow from circulating, resulting in cold air pouring on reservoir. Advised for the, to allow the vent to open into the compartment, clear up space behind the shelves and do their best to allow circulation. No water leaks found at time of service, call complete."
Near Cedar Park, TX 78613
Lou
Job Details: 04/10/2020
WASHER AMANA NTW4516FW3 "arrived on site to install previously ordered and diagnosed part. Due to not spinning/agitating, I removed and replaced the capacitor and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 04/10/2020
VENTHOOD WHIRLPOOL WVU37UC0SS0 "arrived on site to inspect blower for noise, upon inspection found blower was broken and making a lot of noise, replaced fan and rewired. No problems or noises found. Job complete"
Near Austin, TX 78735
Kevin
Job Details: 04/10/2020
WASHER MAYTAG MVWC416FW0 "Arrived on site and found agitator is not attached, replaced agitator and tested washer and it is now operating normally job complete."
Near Austin, TX 78722
Jacob
Job Details: 04/10/2020
RANGE KITCHENAID KSGG700ESS1 "Arrived onsite for unit not staying getting back up to heat desired. Tested unit. Replaced igniter. Tested unit to 350, go to temperature and from 350 to 450. Unit is getting up to desired temperature. Unit test good. No leaks at this time. Job complete"
Near Temple, TX 76502
Jonathan
Job Details: 04/10/2020
WASHER MAYTAG MVWB765FW3 Arrived on site for washer that’s showing an LF code. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E2 (inlet water temperature fault) and F8 E1 (no/low water) error codes. Placed unit in a manual fell and found the cold water valve dribbling water in as it buzzed. Replaced valve and tested unit. Unit is working as designed. Call complete.