Arrived onsite for control irregularities and found the root issue was a ground harness causing sporadic light function and error beeping. Repaired harness with electrical tape and tested function. Unit is now operating as designed without any symptoms. All checks good.

"Arrived onsite for dishwasher not operating. Upon arrival put unit in diagnostics and found stored error code for inlet water. Tested unit and found not water entering unit. Checked supply and found supply has closed. Opened supply and tested. Unit is now functioning properly. Fill, wash, drain and heating is functioning properly. Job complete"

"Arrived to inspect water flow issue. I found the unit would hammer after a small amount of water was dispensed. The filter head had failed and required replacement. I removed and replaced the filter head and tested. Operational test good, no leaks observed during service.

"Arrived onsite for dishwasher not cleaning and failed spray arm. Upon arrival found visibly failed spray arm. Replaced arm and tested. Found fill, wash, drain and heating as designed. Job complete"

Arrived onsite for range burners not heating properly. Upon arrival tested unit. Found all burners heating and cycling properly on both low and high heat settings. Unit does have surface temperature limits and will go through periods of cooling. Heat will not remain constant throughout entire cook time. Unit is functioning as designed. Job complete

Arrived on site to diagnose a washer that is not cycling properly. Found ui giving f6 e3 error code. Replaced ui and all is working properly at this time. No leaks were found at time of service.

"Arrived onsite for water leaking into fridge an frost buildup in freezer. Freezer frost buildup is due to torn door seal. He water leaking in fridge is due to a cracked liner behind the RC evaporator cover allowing air gap a ice to build in between cabinets, then sweating excessive condensation into the cabinet. This unfortunately is Non . Will need to notify AHS."

Drive down side the dishwasher not drying properly. Upon arrival confirm complaint but found no errors and diagnostics. Ran multiple diagnostic test and found heater drawing 4 A and still getting a stable 120 V. Also found heater kicking on as designed on the multiple temps. Then found that the rinse aid dispenser was completely empty and instructed the customer on all the best tips and methods in order to ensure drain capabilities worked at optimal performance. Unit now functioning as designed call complete

Arrived on site for refrigerator that had completely lost all cooling in both compartments. Upon arrival confirmed complaint and found both compartments at room temperature. I didnt found it all three fans are running in both compartments and air compressor and found compressor is running with one amp to it. I called whirlpool techline and spoke with Tj sr#7733604823. Found that the cause of failure was due to the silk system and void an insulation failure behind unit from previously seen rust on first trip. U it is deemed non due to void in insulation and whirlpool to contact customer for further assistance. Call complete

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I removed the kick plate and inspected underneath the unit and found no evidence of a leak. I felt the insulation in the door from underneath and found it damp. I removed the outer door panel and found where water had leaked from the vent gaskets (photo).. I removed and replaced the vent assembly and tested and unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site for dishwasher needing previous diagnosed UI, vent and cover. Upon arrival installed required parts. Reassembled and tested unit and found unit cycling and responsive to input with no errors as designed. Call complete"

Arrived on site for washer needing previously diagnosed inlet valve. Upon arrival installed required part. Reassembled and tested unit. Found no leaks during tests and dripping from valve gone. Call complete

"Arrived on site for dishwasher needing techline review/recommendation for ongoing screeching noise. Upon arrival reconfirmed issue found f10E2, and f1E1 errors. Called techline and spoke with Chris sr#7733179823. Techline stated they would put unit up for review/replacement and contact customer regarding next steps. Call complete"

"Arrived on site to test unit for no hot water. Found hot valve is not opening. Replaced inlet valves, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site for no ice dispensing. Tested ice dispenser motor not powering on,removed housing found power lead disconnected from auger motor,installed power lead to motor reassembled unit tested ice dispenser unit working as designed."

"Arrived on site to test unit for not dispensing water. Found dispenser switch had popped out of place preventing contact. Secured switch, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site. Found shut off arm disconnected from icemaker,installed shut off arm ran icemaker through a cycle,ice dumped and icemaker filled with water."

"Arrived on site. Installed updated control kit,powered unit on compressor and fans powered on.

"Arrived on site to test unit for constantly sparking. Found harness was damaged also found transformer needed replaced. Replaced transformer and harness, tested unit, unit is now working as designed. Spoke with CS and gave customer cheaper price on transformer for damage.

"Arrived on site to inspect washer leaking water. Upon further inspection, I found water leaking at the back left corner below the control panel. I removed the panel and found the valve leaking. I placed the unit in diagnostics and tested the valve and found when testing the warm water function, the valve is leaking from near the sensor connection. I the customer 745 / fees and 050 for the valve for a of 038. Customer agreed to the repair and with check #2326. I removed and replaced the valve and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to inspect dryer tripping the breaker. Upon further inspection, the customer advised that they dry using the sensor dry mode and theyve noticed that the unit will trip the breaker when its been running for a while. I found the the breaker is a GFCI breaker. I tested the unit on sensor dry-more dry mode for approximately 10 mins and the unit operated as designed. I tested the components...element, cutoffs, thermostat, fuse and all are good except the element. I found the metal plate in the element is warped. Also, I found, at the terminal block, the neutral wire in the harness is not attached to the block. I added a connector to the end of the wire and attached it to the terminal block at the neutral connection. I the customer 745 / fees and 68 for the element for a of 729. Customer agreed to the repair and with (861 3U39M. I removed and replaced the element and tested and the unit is operating as designed. No lint observed during service, job completed."

"Arrived on site for for freezer, inspected unit and work area. Inspected unit and found freezer not leveled properly and gasket slightly deformed. I level unit and fix issue with gasket. No water leaks observed during service. Job completed."

"Arrived on site to replace previously diagnosed parts. Installed parts, tested unit, unit now working as designed. No leaks detected. Job complete."

Arrived onsite to confirm failure of oven not powering on. Determined cause to be loss of incoming power on L1. Advised customer would be needed to repair and there is no obvious evidence that the oven will not work when the power is restored. Reinstalled oven. No charge

Arrived onsite and found unit leaking from uppermost rack mount seal because the plastic mount had been knocked loose during installation. Secured uppermost rack mount with quarter inch screw and eliminated trickle leak. All checks good. Unit is now operating as designed.

"Arrived on site for a dryer that is not turning on and is making a squeaking sound as it runs. Inspected unit and work area. Confirmed the customers complaint and checked voltage at the terminal block. Found 63 V going to line one to neutral and 180 V going from line to neutral. Check voltage at the power plug and found proper voltage. Checked continuity on the power cord and found proper continuity and polarity. Checked voltage from line one to neutral when pressing the push the start button and found voltage flying between 120 V and 0V. I found that when the start button was pressed, it would lose all line voltage on the line one side but when the button was immediately unpressed, voltage shut up to 120 V before evening out at 60 V. Checked line 2 and found voltage shooting up to 240 V whenever the start button was pressed and then will drop to 120 V when the push to start was released and work back to 180V. Spoke to CS was advised the customer had an unlogical supply issue. Tested all components related to the squeaking noise and only found a noise coming from the motor. Replaced the motor and tested the unit again. The unit still did not have power so was unable to figure out if the noise have been fixed. The customer is going to get an to come check his power supply issue. Call complete.; used 1 279827 (Motor) from stock"

Arrived on site for a refrigerator that has lights out in the refrigerator and freezer sections. Inspected unit and work area. Confirmed the customers complaint and replaced the freezer module. The unit began to illuminate and work as designed. Call complete.

Arrived on site for a microwave that is not turning the under the counter light on. Inspected unit and work area. The customer advised theyve already tried replacing the bulb that has not fix the issue. Did check the bulb to make sure that it was not broken inside the filament area. Found the bulb in tact. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the compressor, dry dryer, and coupler and vacuum down the unit. The unit held a vacuum for 15 minutes. Charge the unit and found the pressures settling at 90 psi on the high side and 15 psi on the low side. I spoke to PR and was advised that was sufficient for this unit due to current temperature of the refrigerator and ant compressor style. Did find the unit cooling and advise the customer to keep an eye on the unit over the next 30 days. Call complete."

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element was not illuminating. Due to the age of the unit, I inspected the belt, rollers and pulley and found they were aging badly. I pulled the unit out and inspected the element, thermostats and fuse and found the element was bad.. I removed and replaced the rollers, tension pulley, drive belt and element. Cleaned the unit (before & after photos) and reassembled. Tested the unit and it is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site for no ice. Found obstruction in fill cup on icemaker,removed obstruction ran icemaker through a cycle water filled icemaker"

Arrived on site for door seal issues. Adjusted gasket checked door seal good

"Arrived on site. Found gaps between liner and cabinet found track not fully closing. Added adhesive to liner gaps ,adjusted track tested door operation good,checked door seal good"

"Arrived on site and inspected dishwasher and found error code 8/1 for no water. Ran diagnostic cycle and found no incoming water. Inspected source and found water is turnf to dishwasher. After correcting ran diagnostic cycle again and dishwasher is operating properly. No water leaks detected at time of service, job complete"

"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I tested the water dispenser and found the water slowly coming out. Removed the filter and retested and the dispenser operated as designed. I replaced the filter with a new filter prescreened for today and retested and the unit continued to operate as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure of calling for water, I removed and replaced the ice maker and tested. Unit harvested and filled as designed. No water leaks observed during service, job completed."

Arrived on site for complaints of not drying. Found unit not heating. Found 120vac on L1 to neutral and found 120vac on L2 to neutral. But from L1 to L2 there in no voltage. Advised customer to contact to have the supply issue corrected. Job complete.

Arrived on site for complaints of no heat. Found open cutoff. Installed new cutoff and tested. Unit is now heating well. Job complete.

"Arrived on site for complaints of no power. Found breaker tripped. Also noticed breaker is very loose. Advised customer to have inspect breaker. Once breaker was turned back on, power to unit was restored. Tested all elements and unit is working correctly. Checked voltage and all is good. Job complete."

Arrived onsite for washer making banging noise when in spin. Upon inspection I found that the drain hose was hitting the back of the unit causing the noise. I also adjusted the feet because I and the cx noticed that the unit was vibrating a little bit too much. After performing these adjustments and testing unit I found that the noise and vibration was gone. Cx as witness. Job complete

Arrived onsite for refrigerator not cooling. Upon inspection I found ice/ frost buildup on the evap causing poor airflow and the heating element blown.I customer 451+ to replace the heater. Customer agreed. And I installed new heater and tested unit and and found unit operating as designed

Arrived onsite for dryer not heating. Upon inspection I found that the dryer was not getting a full 240vac at the wall. I check the breaker and found that it was partially tripped I resent it and tested unit and found unit operating as designed. Job complete

"Arrived on site to diagnose oven that is not heating properly or evenly. Ran unit, both upper and lower and verified proper function. Checked calibration and found upper oven is off by about 5 degrees, lower oven is 15 too hot. Advised on how customer can calibrate unit to dial it in, and made small adjustments. Unit now working as designed. Call complete."

Arrived onsite for washer not going into spin. Upon inspection I found that all other functions work. Tested motor at the connections at the control and found it good. Which points me to the console being the issue. To replace the control compressor Agreed I installed news control at tested unit and found unit operating as designed customer in with card. Job complete

Arrived onsite for DW not draining upon inspection I found that the drain hose had a restriction in it which I cleared. The I check the drain solenoid. And found that it would leak when ever it is arrived. I replaced the motor assembly and tested unit and found the unit operating as designed. Job complete no leaks.

Arrived on site to replace control for dishwasher. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived to inspect no cool. I found the compressor and all fans operating as they should, but the evaporator at the capillary tube was only down to 65F. The high side discharge was room temperature with the compressor running at high speed in test mode.

Arrived on site to diagnose washer that had some black residue around the door after a cleaning cycle and made some noise. Advised customer on what the buildup is and how to properly clean it. Ran clean washer cycle for 30+ mins and found no abnormal noises or failures. Unit working as designed. Call complete.

Arrived on site to diagnose refrigerator not making ice. Checked unit and found icemaker cycling properly and calling for water. Found no supply line connected. Advised to purchase and install a supply line and unit should work fine. Call complete.

"Arrived to instal previously diagnosed and ordered parts. I found the issue was the door gasket was gapped along 75% of the bottom of the door and there was a 2 long gap that would not seal when the door was closed. The light switch was near the affected area and moisture incursion the likely cause for flickering of interior lights. I tested the defrost timer by putting a line on the test knob and it showed movement after several minutes. The defrost circuit was 38 ohms and is intact.

Arrived on site to diagnose a dishwasher that is not cycling. Found float switch not operating causing error code. Replaced float and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to inspect icemaker not working, inspected unit and work area. Found icemaker not producing ice as water have gone into the electronics causing it to corrode. customer 122 parts 955+ / Customer agreed to repairs. Install new icemaker and tested unit is operating as designed. No water leaks detected during service. Job completed"

Arrived onsite and disassembled unit to test for cause of not heating and found the thermal fuse had blown. Replaced fuse and tested unit. Good airflow and heating properly. All checks good. Charged for fuse. Unit is now operating as designed.

Arrived onsite for touch panel error code and oven not working. Found f2e0 error code and cleaned the ribbon cable and retested. Unit is now operating operating as designed without recurring symptom while onsite. Advised customer on the repair. All checks good.

Arrived on site for a dryer with no heat. I found the element bad. I replaced the element and tested the unit. The unit is now working as designed. Call complete.

"Arrived on site for fridge not making ice, the customer stated the unit is working and would like it looked at when it is failing. Job complete."

Arrived on site for ice maker not harvesting. I inspected the unit and work area. I tested the icemaker and found it harvesting and filling with water. I did a temp test and found the freezer at 5 degrees. I found the unit set to the highest temperature. I set the unit to the recommended setting. I explained to the customer the unit wasnt reaching harvest temp due to the temperature setting. Job complete.

"Arrived on site for a refrigerator with the LEDs on the top of the RC out, and the ice dispenser jamming up. Upon arrival the customer stated that when dispensing ice maybe once or twice a month it will dispense to much ice at once and clog the dispenser. I checked temps and found the FC at 3?F, the RC at 40?F, and the IB at 13?F. I tested the dispenser and found it working as designed. I then verified none of the ice was clumping up and all gaskets were sealing as designed. I found no failure with the dispenser. I then found the LED bad and the customer for the part at 002 and 955 /. The total coming to 193 after . The customer aepted. I installed the new LED and the unit began working as designed. I the on . Call complete."

Arrived on site for upper dishwasher rack rusting. I inspected the unit work area. I found the upper rack rusting and the bottom rack in good condition. I replaced the upper rack. The unit is working as designed. Job complete.

Arrived on site for poor wash performance. Ran diagnostics got off balance load and suds errors . Found washer was not level and wobbling . Readjusted feet on unit . Also found customer wasnt using an HE detergent. Did instruct on soap usage . Reran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for complaints of ice build up in freezer. Found frozen over drain,causing water to spill over and freeze up all over the bottom liner. Cleared away ice and found food debris stuck in drain. Removed debris and remaining ice build up. No other issues at this time. If issue continues we will need new drain tube. No water leaks detected, job complete."

"Arrived on site to test unit for not heating. Found bad heating element. Replaced element and cleaned excessive lint from interior of unit. Tested unit, unit is now working as designed.

"Arrived on site to test unit for over filling. Ran diagnostics multiple times with no signs of any leak. Ran normal wash and still no leak. Removed pressure hose from tub and verified air dome not restricted. Pressure hose not showing signs of damage. Spoke with tech line and found no issue, not one drop. No leaks detected at time of service. Job complete.SR#7733599364"

"Arrived on site to follow up on washer that was not spinning or agitating, even after shifter was replaced. Examined under unit and found gearcase oil was splattered and caked into the belt, which slippf the cam and motor. Advised customer we need to replace the heavily leaking gearcase, cam and belt to complete a proper repair on unit.

"Arrived to inspect cooling issue. I found no airflow within the FC and exposed the evaporator. The fan had line VAC present and showed Mohms. I removed and replaced the evap fan and tested. Operational test good, no leaks observed during service."

"Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will not dissolve his soap and his dishes are not getting cleaned. Ran the unit through diagnostics and found the unit filling but not recirculating water. the customer for the repair and the customer initially the . Replaced pump and motor assembly and tested the unit. The unit began to work and operate as designed.

"Arrived on site for washer not spinning . Found pulley on motor had failed . Replaced motor . Ran diagnostics all checked normal . Part - motor still covered , . Job complete . No water leaks detected at time of service on washer . Did recommend to have a look at shut off valves due to some leaking from stem . Job complete"

"Arrived on site for complaints of unit not working correctly. Customer states that only time dry works well. All other cycles the digital timer will count up instead of down, then stop and clothes are still wet. Ran test cycles and verified that is what is happening. Inspected ACU and console and found no loose connections. Will need new console to complete. Ordering ACU as well. ; ordrng 1 W11406679 (Console) and 1 W11525996 (ACU)"

Arrived onsite for Not cooling freezing. Upon arrival the only thing operating was lights and ice dispenser. There is no voltage to compressor or any of the fans. Called SW for assistance. SW recommended replacement of defrost timer. Replaced defrost timer and still having issues. After further diagnostics. Found that temperature control needs to be replaced. Found that the control is discontinued. Will need to inform AHS. Job complete ; ordrng 1 WR9X499 (Control)

"Arrived on site for no cool fridge . Both sections room temp. Compressor making very loud buzzing sound then would kick off . Replaced start relay and cap. Still doing same thing . Pulling 7-8 amps Ordering 600 sealed system repair ordering W11370574 Compressor, W11578004 Evaporator, W11504415 COUPLING 8/8 NR-MS-00, W11504431 COUPLING 7/5 NR-MS-00, W11504416 COUPLING 8/6 NR-MS-00, W11504445 COUPLING 5/4 NR-MS-00, W11504436 COUPLING 6/1 NR-MS-00, W11506619 COUPLING 8 NK-MS-00, W11504450 COUPLING 4/1 NR-MS-00, W11506635 Aess Valve WPW10143759 UV Drier, LOKRING/LOKRING, NITROGEN/NITROGEN, R600KIT/R600KIT.Weight 3 hrs . Not hooked up to any water . Call to set return ; ordrng 1 W11370574 (Compressor,) and 1 W11578004 (Evaporator,) and 1 W11504415 (COUPLING 8/8 NR-MS-00,) and 1 W11504431COUPLING7/5NR-MS-00, (W11504431 COUPLING 7/5 NR-MS-00,) and 1 W11504416COUPLING8/6NR-MS-00 (W11504416 COUPLING 8/6 NR-MS-00) and 1 W11504445COUPLING5/4NR-MS-00, and 1 W11504436COUPLING6/1NR-MS-00 (W11504436 COUPLING 6/1 NR-MS-00) and 1 W11506619COUPLING8NK-MS-00 (W11506619 COUPLING 8 NK-MS-00) and 1 W11504450COUPLING4/1NR-MS-00 (W11504450 COUPLING 4/1 NR-MS-00) and 1 W11506635AessValve (W11506635 Aess Valve) and 1 WPW10143759UVDrier, (WPW10143759 UV Drier,) and 1 LOKRING/LOKRING (LOKRING/LOKRING) and 1 NITROGEN and 1 R600KIT and 1 Weight3hrs"

Arrived on site for a refrigerator not cooling. Upon arrival the customer had the unit unplugged. They stated that the unit kept making a funny click noise as well. I plugged the unit in and found that the start device kept tripping. I measured amp draw to the compressor and found it would ramp to about 9 amps and then trip. It would do this over and over again. I installed a new start device with a cap and found it would still do the same thing. This indicates a bad compressor. I am ordering a SS repair. Office to reschedule with a SS tech and 2 hour job. ; ordrng 1 W11546692 (Evap) and 1 W11370574 (Compressor) and 1 LokringKit (Lockring Kit) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Aess Valve) and 1 R600 (R600)

"Arrived on site for refrigerator not cooling, inspected unit and work area. Inspected unit and found ice building up at the bottom of the evaporator. Tested defrost voltage at the control and had 120v then tested then tested the resistance on the heater and was too low. Also tested icemaker and its not shutting off causing the icemaker to just keep making ice and overflow. Instructed CX that unit will have to be completely defrosted before we return s. Office to order parts and authorization. Schedule for return on 05/12/22 AM leaks where observed during service. ; ordrng 1 WPW10300022 (Icemaker) and 1 W11405276 (Harness) and 1 WP2323198 (Heater)"

"Arrived on site to inspect microwave built-in, inspected Internet work area. Customer gave me error code F1E5. I tried entering into diagnostics mode to test components but it was completely locked out. They said to contact support so I contacted techline and spoke with ED and had the test a couple of connections on the control and if I have 120v to replace contol and mag at the same time, SR #7733603250. Office to order parts and reschedule on 05/12/22 AM ; ordrng 1 W11346197 (Mag)"

"Arrived on site to install previous diagnose parts and call techline. I replaced the thermistor due to it being corroded. I called techline and spoke to Ed sr# 7733601884, I advised him of my findings and notes, he confirmed that the control in service pointer W11512766 Rev. C, is the correct one to use. As it has a longer rc fan run time during defrost. We have the wrong control on hand. I am ordering the correct control, aording to the service pointer. The office will reschedule when we have eta on the part.; ordrng 1 W11509093 (Ui)"

Arrived onsite to install new door and found door cosmetically damaged after installing. Found previous tech had damaged kickplate. Ordering kickplate and new door to repair. ; ordrng 1 W1136946 (Door) and 1 W11239541 (Toe plate)

"Arrived on site and replaced water valve and all upper rack parts. Attempted to run a cycle and water still will not enter machine. Confirm water pressure from source is good and connections on valve is good. Will bring back new valve, control board is covered under five year warranty. Will also bring back sump and motor but will need to for this if needed.; ordrng 1 W10866124 (Control) and 1 W11175771 (Valve) and 1 W10902372 (Sump motor)"

"Mid day office add on, Lid was locked could not take a picture of model and serial number tag. Take picture on return visit. Arrived on site and found no power showing on display. Removed control panel and found incoming power to control board is good. No power showing on control board either. Will need to bring back both and also bring back a lid latch; ordrng 1 W11478526 (Control panel) and 1 W11419171 (Control board)"

"Arrived on site and inspected dishwasher and found 4/3 wash motor not running, 7/1 no heat. Started diagnostic cycle and dishwasher filled but wash motor isnt running. A new one will be needed to complete repair, will also bring back control and harness if needed.; ordrng 1 W11025157 (Wash motor) and 1 W10906426 (Control) and 1 W11227372 (Harness)"

Arrived on site and inspected double wall oven and found F6E0 showing on display for communication failure. Control board and control panel will be needed to correct issue both parts are covered under five-year manufacturer warranty for 160; ordrng 1 W11451452 (Control panel)

"Arrived on site for rains not heating. Upon arrival confirm complaint number for further testing found that the unit had a stable 240 V connection but after disassemble unit found the bacon and broken causing failure and heating. Found Ive been sensor ohming at 19K. Also found door gasket wreaking. Office to reschedule with customer once availability of the following two parts is known WPW10162385, W10779716.; ordrng 1 W10779716 (Bake element) and 1 WPW10162385 (Door seal)"

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11478525 (Ui)

Arrived on site to diagnose a dryer that has damage. Found outer door scratched and it will need to be replaced to complete repairs. Return date set for 5/13; ordrng 1 W11318810 (Outer door)

Arrived onsite for range not functioning correctly. Upon arrival unit has error code F1E0 internal board failure. Inspected board and found evidence of . Debris all over board. Need to report to AIG for board approval. Took pic. Job complete ; O-emld tckt

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I found the spray arms not rotating (F9E and also found the dispenser cap missing. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. I am ordering the dispenser cap and scheduled return drop off date of 05/12/22. No water leaks observed during service.; ordrng 1 WPW10524920 (Dispenser cap)"

"Arrived on site for refrigerator not cooling at all. Upon arrival confirmed issue. Found after further inspec that unit had functioning stats, evap and running compressor. Found unit had a corroded sealed system issue causing refrigerant leak in unit and leading to failing compressor. U it is an outdated r12 (outlawed refrigerant) and due to failures parts are and sealed system can be done due to refrigerant type. Will nefice to report findings to ahs.; ordrng 1 Cnote (Need findings reported to ahs)"

"Arrived onsite for washer leaking and making loud noises in spin cycle. Upon arrival put unit in diagnostics and found no stored error codes. Ran cycle and found unit leaking from front bellow and the noise was apparent. Coming from the rear. Tub and bearings are worn. ....Motor parts and belt. Shocks, bellow, rear and center basket, front basket, and belt.; ordrng 1 5304505337 (Drum assembly) and 1 5304505158 (Shell) and 1 5304505155 (Shell) and 1 134616701 (Belt) and 1 5304514822 (Pulley) and 1 5304505380 (Bolt) and 2 137412601 (Shocks)s"

"Arrived on site. Ohmed heater,heater ohmed@88 ohms good heater ordering ui,thermistor. Ui,thermistor and main control will need to be replaced ; ordrng 1 WPW10384183 (Thermistor) and 1 W11203289 (Ui control)"

"Arrived on site for unit powering off. Diagnosed a defective main control,control shutting itself off unit will need a new main control and led control; ordrng 1 W10843055 (Main control)"

Arrived on site to do sealed system repair from previous diagnosis. Found needed evap is damaged in box. Needing new evap. Office to reschedule. ; ordrng 1 5303918284 (Evap)

"Arrived on site to inspect microwave turntable not turning and panel not working. Upon further inspection, the customer advised that the control panel doesnt respond intermittently and the microwave turntable doesnt work. I placed the unit in diagnostics and checked error codes and found none. I attempted to,test the unit and the panel would not respond. I tested the microwave with my tester and found the turntable not turning. I attempted to go into tools and the panel didnt respond. Once I was able to get into tools, I found the turntable turnf. Turned it on and retested and it is operating as designed. Due to the panel intermittently responding to touch, I am ordering the control panel and office to schedule return service.; ordrng 1 W11297728 (Control panel)"

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow with my vent tester and found the unit failed the first 2 tests showing poor airflow. The third test performed was without the vent tube attached at the back of the unit and it passed. I removed the front lower panel and inspected the element and found it bad. I found a large amount of lint inside. Disassembled the unit and tested the thermostat, cutoff and fuse and all were good. Also found the belt badly worn and the rollers and tension pulley worn. I the customer 555 //cleaning fees and 989 for a of 926. Customer agreed to the repair and the of 514 (399+) with (514 93JW3 leaving a balance of 402. I am ordering the rollers, belt, pulley, element, CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 04/10/22. ; ordrng 4 WPW10314173 (Rollers)s and 1 279640 (Pulley roller) and 1 WPW10112954 (Belt) and 1 WP8544771 (Element) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived onsite and found unit control dead. Power at wall is correct. Control sent out is not the part intended. Returning with correct control and ui console just in case. Office to reschedule. ; ordrng 1 W11419052 (Main control)

Arrived on site for a refrigerator not cooling well. Upon arrival the customer stated that things no longer freeze in the FC. I checked temps and found the FC at 21?F and the RC at 47?F. I gained aess to the evap and found the evap has heavy frost about 1 foot down the incoming side and then has no more frost pattern. I touched the lines on the top and found no stick what so ever. I then gained aess to the compressor and found some rust on the lines. I measured amp draw and found it drawing amps. This indicates a restriction. I am ordering anSS. Office to reschedule for a 2 hour job with a SS tech. Autho required.; ordrng 1 5303918492 (Evap Kit) and 1 5304507765 (Compressor) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Aess Valve)

"Arrived on site for a wall oven being faulty after a clean cycle. Upon arrival the customer stated a few different issues. First, that the ovens latch will not unlock. Second, that as soon as you open the MW door the turntable starts running. I was able to replicate this. I gained aess to the MW switches and found them bad. I then tested the oven latch and found you pressed down on the switch it would intermittently work. However, when it would energize, the lock would continuously lock and unlock. In order to repair the unit it would need new all 3 new MW switches and an oven latch. The customer also requested a new oven light. I the customer for all parts at 873 and 060 /. The total coming to 422 after . The customer aepted. I am ordering all parts and the office will reschedule. I the of 399 on . ; ordrng 1 WB24X830 (MW Upper Door Switch) and 2 WB24X829 (MW Bottom Switch)s and 1 WB14T10071 (Oven Latch) and 1 40A15 (Light)"

Arrived on site for a refrigerator with water dripping out of the dispenser. Upon arrival the customer stated it has been doing it on and off for a while. I gained aess to the IM and found significant frost build up on the ice and ice build up on the bottom of the IM. Per the service bulletin for Samsung the IM service kit will need to be installed for this unit. We will also need to use white silicone to cover the gap in the back left hand side of the ice box. I am ordering both parts. Office to reschedule and get autho. ; ordrng 1 DA82-02655A (IM Service Kit) and 1 WP482338 (Silicone)

Arrived on site for a refrigerator with the ice maker not working and two LEDs in the freezer compartment out. Upon arrival the customer stated that the IM has been working for a few weeks now. I tested both FC LEDs and found the strip and module bad. I tested the IM and found no failure. I the customer for both lights at 168 and 755 /. The total coming to 248 after . The customer aepted. I am ordering the light strip and will return with LED module to install.. ; ordrng 1 W10876365 (LED Strip)

"Arrived on site for a refrigerator with the ice dispenser not working and ice build up in the unit. I checked temps and found the RC at 5?F and the RC at 37?F. Upon further inspection I found the ice bin with the ice all frosted and clumped together. I also found significant ice and frost build up on the top left hand corner of the FC. I found a gap in the gasket on the left hand side and severe rips around the whole thing. 5is is allowing hot air inside right by the ice bin and allowing it to melt and freeze back together. Thus, the unit wont dispense any ice. I am ordering the magnetic gasket for the unit to replace. Office to reschedule. ; ordrng 1 WP2266905 (Gasket)"

"Arrived on site for no water dispensing. Tested water dispenser,valve energized,removed connection diagnosed an insulation void in door causing water line to freeze. Unit will need a new freezer door. ; ordrng 1 W10272031 (Freezer door)"

"Arrived onsite for top mount fridge not cooling properly. Upon arrival found freezer compartment with product thawed out. Removed evaporator cover for inspection. Found ice ball on cap tube, took pic. Unit is having ss failure. Ss repair covered under 5 yr. ordering compressor, evaporator, dye dryer and aess valve. Unit is r134a. Will need ss technician scheduled for min 2 hrs. Office to reschedule.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Aess valve)"

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. After further inspection found sealed system and evap coil cooling as designed. I then found signs of ice build up keeping fc fan from moving due to warm air coming in through drain line. Was able to clear ice and drain clog to issue unit could recoil properly. Found unit has updated drain kit needed to complete repairs. Will nefice to reschedule with customer once availability of part is known.; ordrng 1 DA97-04049E (Drain tube kit)