We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, Texas 76501
Tyler
Job Details:
06/27/2023
Arrived on site for washer not starting correctly. Upon arrival found no errors in diagnostics. After speaking with customer found unit had gotten stuck in soak setting and they werent sure how to finish cycle. Instructed customer on washer options and settings and found no leaks during tests. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Cedar Park, Texas 78613
Gerry C
Job Details:
06/27/2023
"MVW7232HW1 Arrived to inspect latch issue. I found the lid lock strike assembly had failed and I removed and replaced, noting full functionality returning to the unit. Within service test mode, errors of F5E4, F0E3 and F0E5 were stored in memory and I cleared. I found the basket leaning nearly against the inside right of the chassis and after discussion with the customer, determined the issue was causing off-balance cycle failures. I corrected via the leveling legs and tested. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Round Rock, Texas 78681
Gerry C
Job Details:
06/27/2023
"KRSF705HPS04 Arrived to inspect door issue. I found the doors misaligned and after correcting, the doors operated as designed. I found no other faults with the unit and there were no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Round Rock, Texas 78665
Gerry C
Job Details:
06/27/2023
"KRFC300ESS07 Arrived to inspect moisture in refrigerator. I found a layer of ice at the damper vent within the RC. The moisture was external to the damper only, and was readily wiped away. Inspection of RC gaskets revealed no obvious signs of damage and moving to the FC, I found frost on the left slide area and adjacent part of the liner. The top of the FC door was leaning out, but the upper metal rack assembly was starting the common resistive slide from wear at the outer perches on the slides, and two ribs at the top of the lower basket mount. Applying MFG approved lubricant to the affected areas, after wiping away plastic fouling, fully corrected the issue and the FC door assembly could then retract itself as design intended. Further discussion with the customer revealed not only had the damper been chugging, but there was a jackhammer sounding vibration, intermittently. I found the right rear roller pin was dislodged, causing the unit to sit in the floor at the rear metal corner (reason for prior scratching of the floor by another service provider) and the twist caused the condensate pan to vibrate against the lower unit pan. Correcting the roller mount and applying sound deadening material corrected the issue. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, Texas 78727
Wesley
Job Details:
06/27/2023
Arrived onsite and found unit is cooling and producing ice. At time of service freezer temp of 18f ambient temp and cooling cycle started later during service and a served temp of 12.9 and dropping. Fridge temp of 38f. Advised customer that the unit operation is within normal parameters and nothing should be done at this time. No charge.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Hewitt, Texas 76643
Jonathan M
Job Details:
06/27/2023
"Arrived on site for a refrigerator that is getting too cold. Inspected unit and work area. The customer advised theyve had several items freeze inside the refrigerator section and since they have put in temperature thermometers at the top shelf, they have register temperatures as low as 27?F. Took temperature of the refrigerator and freezer sections and found the freezer section sitting at 5?F and the refrigerator sitting at 36?F. The customer advised that he had attempted to change the settings on his control but that the temperatures were getting up to 40? in the refrigerator section which he did not want to go that high. I did explain to the customer that he can change the setting on his air diffuser and showed him how to do that. The customer just explained that because the unit got to 27? on his temperature probe, that he felt like there was an issue. When I had and replace the control, but did explain to the customer that he will need to adjust the refrigerator settings to a point that he likes it and did explain how he can do that. The unit is not working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Waco, Texas 76706
Jonathan M
Job Details:
06/27/2023
"Arrived on site for a washing machine that is flashing an F4 E1 (water heater relay error or no feedback) error code. Inspected unit and work area. Did confirm the customers complaint in diagnostics and I gained access to the back. Checked the heater for resistance and found 17.8 kg ohms of resistance. Check the temperature sensor and found it registering 20.7 ohms of resistance, indicating both were good. Per the text sheet, went ahead and replaced the control. Tested the unit and the unit begin working. Operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Burnet, Texas 78611
Kimo
Job Details:
06/27/2023
Arrived onsite for a refrigerator that is not dispensing water or making ice.upon inspection I found there was debris in the main waterline. I cleared it up and tested unit and found no change. I replaced all valves and tested unit. Site and found slight improvement to water flow and replaced the housing and tested the unit with the original filled. Found unit operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, Texas 78758
Wesley
Job Details:
06/27/2023
Arrived onsite and found unit is not heating reportedly. Found f7 error code and reset and tested in diagnostics. Found the heater is now running and operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, Texas 78758
Wesley
Job Details:
06/27/2023
Arrived onsite and tested unit for off balance. Unit is operating as designed. No error codes. All functions pass inspection in diagnostics. Likely user error failure to spin out issue. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Buchanan Dam, Texas 78609
Kimo
Job Details:
06/27/2023
Arrived onsite for a refrigerator that is still not cooling in the rc. Upon inspection I found that the thermistor that I spliced in cam disconnect. I spliced the wires back together and wrapped them and electrical tape. unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, Texas 78155
Andrey
Job Details:
06/27/2023
"Arrived on site to test unit for excessive shaking, customer stated that unit shakes excessively on every load, tested unit found all components tested good, no signs of gear case failure, asked customer to put a load of clothes, started wash cycle and monitored, clothing spun out and did not detect any unusual shaking, advised customer to follow proper loading procedures per owners manual, advised not to under load or over load, at this time unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Burnet, Texas 78611
Kimo
Job Details:
06/27/2023
Arrived onsite for a ice machine that is still overproducing ice. Upon in I found that the bin thermistor tested within specs with my meter. And all other functions work as designed. I replace the control as the one we previously installed my have been defective.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Seguin, Texas 78155
Andrey
Job Details:
06/27/2023
"Arrived on site to replace previously diagnosed ice bin and coupler, replaced and tested, unit is now functioning as designed, job completed"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/27/2023
Arrived on site and dropped off parts.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/27/2023
Arrived on site and replaced previously diagnosed evap and compressor. Also sealed gap between liner and cabinet with silicone. Vacuumed system and help pressure for 20mins with no signs of leak. Charged system to specs and allowed frost pattern to develop on entire evap. Unit is now currently working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/27/2023
Arrived on site to test unit for little/no ice production. Ice maker cycled properly. Found ice maker was not getting filled sufficiently. Disconnected water line from fridge and pressure was too low to get a reading. Found water barely trickling out of water line. Advised customer unit not getting sufficient water. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78758
Wesley
Job Details:
06/27/2023
Arrived onsite for not spinning and found unit with bad actuator. Replaced the actuator to repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Austin, Texas 78748
Scott
Job Details:
06/27/2023
"Arrived on site ,replaced clutch,slider ,valve and control. Ran diagnostics all checked normal. No water leaks detected at this time , job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78758
Wesley
Job Details:
06/27/2023
Arrived onsite for concerns with spin function and found actuator error and loss of function. Replaced actuator. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Temple, Texas 76502
Tyler
Job Details:
06/27/2023
"Arrived on site for dishwasher leaking from directly under door. Upon arrival reconfirmed issue and replaced filter screen, lower and middle spray arms. Reassembled and tested unit for 1hr. Found no leaks and unit working as designed. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, Texas 78759
Paul
Job Details:
06/27/2023
Arrived onsite for a refrigerator not making ice. The customer also showed me a video of a gurgling noise coming from the bottom of the RC. The icemaker bucket was full when I arrived. The customer stated it never ran out of ice but it had gotten low then did catch back up. I explained to the customer that it could take 24-36 hours for the bucket to fill depending on door swings. I did find foam in the vacuum breaker at the bottom of the RC causing the noise. I removed the foam. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, Texas 78759
Wesley
Job Details:
06/27/2023
Arrived onsite and found unit operating properly. Customer still dealing with exposed fleshy hi moisture content vegetation freezing on the upper shelves. Humidity in home not regulated with A/c contributing to freezing propensity. Advised customer again on best use and care principles for airflow and performance and was advised by the customer that the fridge should be resilient to customers storage preferences. Documented with whirlpool techline. Butch sr#7736728301
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/27/2023
Arrived on site for washer not finishing cycle past the start of wash. Upon arrival confirmed issue and found f8e1 in diagnostics. Upon further testing found 120v getting to valve and water pressure good but cold side of valve wouldnt open. Replaced valve and found unit working as designed with no leaks call complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/27/2023
Arrived on site to test unit for drawer not staying in place. Found right side glide was not on drawer. Found glide underneath drawer. Glide is not broken or damaged. Reinstalled glide and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Seguin, Texas 78155
Andrey
Job Details:
06/27/2023
"Arrived on site to test unit for not operating properly, tested unit found failed wash motor, replaced sump and motor and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Berlin, Texas 78155
Andrey
Job Details:
06/27/2023
"Arrived on site to test unit for gas leak, applied bubble solution on every joint and did not find any leaks, turned oven on, gas is igniting right away when the safety valve opens and is cycling properly, unit has not been put through a initial burn off and that is the smell Im picking up, stated to customer that unit is safe to use, called safety and reported my findings SR#7736666900, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Lakeway, Texas 78734
Leonardo
Job Details:
06/27/2023
Arrived on site to test unit for door not closing. Found unit hitting cabinet. Secured unit correctly and door is opening and closing correctly job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mount Calm, Texas 76673
Jonathan M
Job Details:
06/27/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. I checked the drive block for any signs of wear and found it in place and in good condition. Went ahead and replaced the agitator and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Georgetown, Texas 78633
David Z
Job Details:
06/27/2023
Arrived on site to follow up on sealed system repair. Replaced compressor and dryer. I found a crack in the condenser line going to the compressor. I was able to sand down and patch the line. Vacuumed down and verified proper pressures. Charged to 68g per spec. Repair completed.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Georgetown, Texas 78633
David Z
Job Details:
06/27/2023
"Arrived on site to diagnose washer that had front bellow spring come off, CL error, and not fully spinning out clothes. Advised customer the CL error was a clean washer reminder. I was able to straighten out the bellow spring and reattached it. Customer did notice that the spin was on low and they increased it to high and have been successful since. Unit now working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Georgetown, Texas 78626
David Z
Job Details:
06/27/2023
"Arrived on site to follow up on refrigerator not making ice. I tested the unit and was able to cycle the icemaker successfully. Found FC at 1, RC at 39. When icemaker tried to fill I could hear the valve buzzing. I checked the fill line at the front of the unit, and found no water at the fill line. I tried to move the unit out and found the installers had run 2 screws through the trim at the top of the unit, and one of them had a broken head. I advised the customer that the builder/installer needs to remove the hardware. It should not be needed to properly level and install the unit, and once they remove it they can enable the water valve and this will resolve the no ice condition. Repair completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, Texas 78633
David Z
Job Details:
06/27/2023
"Arrived on site to diagnose cooktop that was not properly lighting. I tested the unit and found that all burners are lighting, and customer mentioned the front right burner would not light sometimes. I could not duplicate the issue, but I noticed that burner caps looked especially shiny, like chemicals had been used to clean them and may have caused the spark not to be able to conduct well. I cleaned off the burner cap, changed the head and was able to clean out the orifice as well. Unit ignited instantly for me now with no issues. If issue persists we can replace the igniter and module. Repair completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Waco, Texas 76708
Jonathan M
Job Details:
06/27/2023
Dawn soap for washing machine that wont lock the land. Inspected unit and work area. Found the strike broken on the washer causing the failure. Replaced the strike and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/27/2023
Arrived on site and replaced top portion of 3-way refrigerant valve. Powered unit and valve now working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/27/2023
Arrived on site to test unit for not locking. Replaced broken strike. Unit completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Briarcliff, Texas 78669
Luis
Job Details:
06/27/2023
"Arrived on site for door issues. Found backing behind door wrap slipped causing wrap to wobble against door,removed skin wrap,installed backing to correct locations,installed skin wrap to,door tested door operation good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near The Hills, Texas 78738
Luis
Job Details:
06/27/2023
"Arrived on site for water leaking in fresh food section. Diagnosed an obstruction in fresh food drain,removed housing,cleared obstruction in drain channel,ran water into drain water draining,reinstalled cover assemb,y ran water through housing water draining no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78738
Luis
Job Details:
06/27/2023
Arrived on site for no ice. Icemaker not running through a forced cycle replaced defective icemaker ran harvest test passed icemaker filled with water
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near Austin, Texas 78757
Wesley
Job Details:
06/27/2023
Arrived onsite for some agitation noise. Tested and found unit operating as designed all checks good. Only an f0e3. Replaced slider to alleviate some clicking noise. And tighten tolerances. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Liberty Hill, Texas 78642
Lou
Job Details:
06/27/2023
"Arrived on site to install previously diagnosed and ordered. Due to the oven door leaking heat and per techline recommendations, I removed and replaced the inner door panel, both hinges and both hinge receivers and tested the unit on Bale at 350 degrees. The unit is operating as designed and the oven door is no longer leaking heat on the left side of the door. Customer inspected the repair and agreed it no longer is leaking the heat. I recommended the customer monitor the unit and schedule service if it begins to leak again. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL FREEZER
Model WRB543CMJV00
Near Austin, Texas 78758
Wesley
Job Details:
06/27/2023
Arrived onsite and performed epoxy liner repair according to the instructions. Cosmetically and functionally patched and repaired at time of service. Customer concerned with long term integrity of the patch. Advised customer to raise any product concerns with customer care following approved repair procedure. All checks good and set up properly at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty Hill, Texas 78642
Lou
Job Details:
06/27/2023
"Arrived on site to inspect washer control resetting itself. Upon further inspection, the customer advised that when they would press start the unit sensing indicator would flash and then the done light would come on and the unit would then shut off. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. I tilted the unit back and inspected underneath and all components are good. I retested in diagnostics again and the unit operated as designed. I test3d the unit in a Normal cycle and it began the cycle properly. I recommended the customer monitor the unit and if it continues to malfunction for them to schedule service. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78748
Scott
Job Details:
06/27/2023
"Arrived on site for washer still bouncing around . Found shaft loose , able to move up and down . Replaced gear case . Ran diagnostics all checked normal. No water leaks detected at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78746
Scott
Job Details:
06/27/2023
Arrived on site for dryer tumbling but not heating . Found high limit thermostat had blown . Replaced thermostat and dryer heating properly . Ran air flow and and temp checks . Both indicate air flow restriction. Highly recommended customer have vent cleaned professionally. Mentioned risk of dryer fire or possibly of blowing thermostat again . Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Georgetown, Texas 78633
Gerry C
Job Details:
06/27/2023
WZF34X16DW01 Arrived to inspect cooling issues. I found the unit had frozen again and tested the defrost system. The element heated within service test mode and the unit operated as designed. The customer will contact us if there are further issues and I advised that the control would need to be replaced at that time. No water connections to unit. Warranty applied.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/27/2023
Arrived on site for refrigerator not dispensing water properly. Upon arrival confirmed issue only occurred when filter was plugged in found filter clogged. Replaced filter under warranty and instructed customer on refilling softener to home due to it being low as well. Unit working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Jarrell, Texas 76537
David Z
Job Details:
06/27/2023
"Arrived on site to diagnose washer that was moving around when in use. Customer advised the unit had moved several inches and even hit the wall. I checked the suspension and basket. I found basket is tight on the gearcase shaft. Found no oil under the unit. Found suspension has proper bounceback. Tub ring was not disconnected. I found the floor was very slick, and I could slide the unit with very little effort. When I inquired about how the unit was loaded, I found the customer had overloaded and likely caused it to walk. I advised on proper usage and loading to prevent any further issues, and to put anti slip material under the feet to keep it from sliding. Repair completed."
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Waco, Texas 76701
Jonathan M
Job Details:
06/27/2023
Arrived on site for washing machine. That is not completing cycles. Inspected unit and work area. Customer advise the unit stops in the rinse cycle and theres not advance. Were in the unit for diagnostics and found an F8 E1 (low/no water detected during the fill) error code. Tested both thousand found the cold water valve barely pulling in any water. Checked the water pressure at the wall and found adequate water pressure. Replaced the inlet valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cedar Park, Texas 78613
Maurice R
Job Details:
06/27/2023
"Arrived onsite for icemaker not producing ice. The customer informed me that it makes ice once and awhile. I tested the IM in diagnostics mode and it would not work. I replaced the IM and tried the diagnostics mode and it ran through it and filled with water. Told customer to give it 72 hours to,produced ice. The FC is 4? and there was no frost buildup on the evap."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Cedar Park, Texas 78613
Maurice R
Job Details:
06/27/2023
Arrived onsite for refrigerator with foam exposed on top of the unit next to the hinges. Calling the WP tech line for information on the 2 exposed foam openings. The opening are where they inject the spray foam in to the chaise of the unit. This model does not have hinge covers that usually covers the wholes.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704EBS1
Near Austin, Texas 78748
Kevin
Job Details:
06/27/2023
"Arrived on site and found saved error code f6e1, found incoming water valve has some debris on screen. Flushed water line and replaced valve and now more water is entering machine. This does not correct any issues with water quality from incoming supply. Dishwasher is operating normally, job complete"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Pflugerville, Texas 78660
Vincent
Job Details:
06/27/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was a burnt smell inside the drum. Tested unit and did smell something different. Customer has construction going on inside the house. Spoke to Robert from techline SR#7736731725 and determined that the smell would be air pollution from the house and burning in the intake system of the dryer. Unit is operating as designed at this time and no leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, Texas 78660
Vincent
Job Details:
06/27/2023
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 4.5oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Leander, Texas 78641
Maurice R
Job Details:
06/27/2023
Arrived onsite for previously diagnosed parts. I checked the fc evap fan and it was not coming on I checked the evap heater and it was working fine it heated up and it was melting ice. I installed the fan motor with harness and tested evap fan and it is now coming on. I replaced the control board to. The unit is operating as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXNQ00
Near Seguin, Texas 78155
Andrey
Job Details:
06/27/2023
"Arrived on site to repair previously diagnosed failed defrost, removed back panel and found shorted bimetal, replaced but could not get compressor to start, removed control and found a burn spot, replaced control and thermostat as precautionary, powered unit on, evaporator developed a good frost pattern, unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, Texas 78739
Leonardo
Job Details:
06/27/2023
Arrived on site to replace sump and motor and heating element. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lakeway, Texas 78734
Paul
Job Details:
06/27/2023
Arrived onsite for a washer with no power. I found the console locked and it wouldnt unlock. I replaced the console and tested the washer. All is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, Texas 78653
Matthew
Job Details:
06/27/2023
Arrived onsite for error code scrolling across display F1E4. Tried power cycling unit but did not correct issue. Replaced control. Tested unit and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manor, Texas 78653
Matthew
Job Details:
06/27/2023
Arrived onsite for unit heating above target temp. This was via third party inspection. Tested unit with thermal coupling and found unit to be within spec. Cycling high and low temperatures average 355 when target temp is 350 which is well within range. No calibration needed at this time. Unit is functioning as designed. Jo complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near San Marcos, Texas 78666
Joe Z
Job Details:
06/27/2023
Arrived on site for RC door gasket not warped and not sealing correctly. Upon arrival and inspected unit. Found left side of gasket is warped. Used heat gun to re form gasket. Gasket was re formed and door seals correctly. Job complete
We serviced a
AMANA MICROWAVE
Model AMV2307PFB07
Near San Marcos, Texas 78666
Joe Z
Job Details:
06/27/2023
"Arrived on site for unit not venting correctly. Upon arrival, inspected unit and unit is venting correctly. Customer was not aware that she does not have an external vent to exhaust airflow outside of home. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Uhland, Texas 78640
Joe Z
Job Details:
06/27/2023
"Arrived on site for unit not operating. Upon arrival , ran diagnostics and got error code F7-E1 tachometer missing. Found cam pulley not secured causing belt to fail. Replaced cam W10721967 and belt W11239857. Test unit and is operating as des. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Buda, Texas 78610
Kevin
Job Details:
06/27/2023
"Arrived on site and Found customer has been experiencing good ice production since previous visit. replaced freezer door diagnosed on previous visit anyway, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, Texas 78665
Gerry C
Job Details:
06/27/2023
"WOC54EC0HS20 Arrived to inspect leaking. The unit would leak in the first few minutes of cycles and then quit leaking. I found the issue was due to the door gasket and after the unit heated up, the gasket would seal. I was able to remove and reinstall the gasket, which prevented the upper left corner from folding in and allowing the leak."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near Spicewood, Texas 78669
Leonardo
Job Details:
06/27/2023
Arrived on site to test unit for unit making noise. Test unit and found noise coming from. Small convection fan.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Austin, Texas 78731
Scott
Job Details:
06/27/2023
"Arrived on site for oven not heating . Ran diagnostics and found bake igniter has failed . Ran preheat all checked normal . No gas leaks detected at this time. Job complete."
We serviced a
KENMORE DRYER
Model 110.6234251
Near Austin, Texas 78748
Kevin
Job Details:
06/27/2023
"Arrived on site and inspected dryer and found belt is broken. After replacing dryer is working properly but found airflow is showing restricted. Recommend that vent to the exterior be inspected and cleared. Office to collect, job complete"
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS05
Near Austin, Texas 78737
Luis
Job Details:
06/27/2023
"Arrived on site for no ice. Ran diagnostics E5 error code exited diagnostics icemaker then ran through a cycle,no fill due to frozen line,defrosted fill tube ran harvest test passed ran fill test passed E5 error code still present. Power cycled unit to erase error code advised customer to let unit run for 24hrs if no ice icemaker and fill tube will need to be replaced
We serviced a
LG REFRIGERATOR
Model LFXS30726S02
Near Dripping Springs, Texas 78620
Luis
Job Details:
06/27/2023
Arrived on site for cooling issue. Checked freezer temp reading 31? no ice build up on evaporator cover compressor making odd slushing sound diagnosed a sealed system issue customer does not want further repairs
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz03
Near Austin, Texas 78723
Matthew
Job Details:
06/27/2023
"Arrived onsite for fridge upper lights and freezer light out. Upon arrival inspected unit. Found freezer module defective, replaced. Also found upper wiring harness failure and burned out upper led module. Corrected wiring and replaced upper module.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Austin, Texas 78728
Vincent
Job Details:
06/27/2023
"Arrived on site for refrigerator, inspected unit and work area. Customer had refrigerator pulled out and water shut off. Unit had the water supply line cracked and was leaking. . I replaced supply line and tested I found no leaks from the refrigerator line replaced but the valve at the wall was leaking and I made the customer aware.
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Georgetown, Texas 78628
Lou
Job Details:
06/27/2023
"Arrived on site to inspect dryer noises. Upon further inspection, customer advised that the unit makes a squeaking noise when turned on. I tested the unit but could not duplicate the issue. Disassembled the unit and found the tension pulley seized to its axle and the rollers and belt needing to be replaced
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FSMS01
Near Georgetown, Texas 78628
Lou
Job Details:
06/27/2023
"Arrived on site to install a water filter in a refrigerator for the customer. Upon arrival, the customer advised they could not get the water filter out the refrigerator. I removed the filter. I installed the new filter for the customer and they were going to purge the system. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Georgetown, Texas 78633
David Z
Job Details:
06/27/2023
"Arrived on site to diagnose dryer that was not starting cycles. Tested unit and found it does not tumble when started. Checked thermal fuse and found the thermal fuse open. Replaced thermal fuse and verified proper operation. Repair completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Round Rock, Texas 78681
Gerry C
Job Details:
06/27/2023
"KSSC48QMS01 Arrived to inspect cooling issues. The customer advised me the unit had gone up in temperature in both chambers, over the weekend reached 30-40?F above the set points. I found the FC at 20 and the RC at 39, with the sealed system running. Airflow was acceptable within both chambers and I could hear a intermittent whooshing of refrigerant within the evaporator assy in the FC. Exposing the evaporator, the system had signs of refrigerant loss, or an inefficient compressor. Due to finding no signs of oil or dye throughout the accessible parts of the system and oxidized copper on the system return lines, I suspect inefficient compression to be the cause. Further inspection did not reveal any obvious signs of cabinet air leaks.
We serviced a
GE REFRIGERATOR
Model GFE28GSKKSS
Near Round Rock, Texas 78665
Gerry C
Job Details:
06/27/2023
"GFE28GSKKSS Arrived to inspect noise. The customer presented a video that the RC fan motor could be clearly heard making contact with evaporator ice. By the time of my arrival, the customer had defrosted for several hours and the issue had resolved. I verified the RC fan was operating and acceptable flow was felt. I advised the customer if the issue occurs again, they will need to fully defrost the unit. I could see that the defrost system was working and thee was liquid water within the drip tray. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Austin, Texas 78748
Scott
Job Details:
06/27/2023
"Arrived on site for dead UI panel . Replaced UI . Ran diagnostics calibration and wash test . All checked normal.. No water leaks detected at this time. Job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model Gld2445rfb1
Near Belton, Texas 76513
Tyler
Job Details:
06/27/2023
"Arrived on site for dishwasher not cleaning well and not locking door correctly. Upon arrival confirmed door latch issue but found door latch 154529403 for repairs. Door still works if shut hard enough. Found inlet valve not letting any water in, replaced valve 154637401 and found unit could fill, cycle water, and drain as designed multiple times with no leaks. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, Texas 78750
Paul
Job Details:
06/27/2023
Arrived onsite for a dishwasher that was leaking from underneath. I removed the toe kick and tested the machine finding no leaks anywhere. The customer had saw it leaking from the diverter and I pointed at the location of the diverter where they usually will leak and Mr confirmed that was where it did leak from. The customer stated it was dripping very fast when it was leaking. I felt in the shaft housing and it was completely dry and there was no calcium build up anywhere. The customer stated it was the first time it had ever leaked. I checked stored error codes and did have an F9E1 diverter couldnt find position error but we ran the cycle the machine had previous leaked on and the diverter was working properly. The customer didnt want to replace the pump and motor at this time. I did advise the customer to install a dishwasher pan under the machine in case it starts leaking again.
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Austin, Texas 78732
Paul
Job Details:
06/27/2023
"Arrived onsite for a dryer that is making a squealing sound.I found the idler pulley frozen on the shaft. I replaced the rollers, idler, and belt. I vacuumed the chassis out. I tested the dryer and it is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB880BW0
Near Austin, Texas 78759
Wesley
Job Details:
06/27/2023
Arrived onsite and found unit with airflow concern reading poor airflow. Fuse had blown. Advise customer to have duct cleaned to restore good airflow. Advised customer on findings. Replaced fuse
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/27/2023
"Arrived on site for range not turning on. Upon arrival found breaker tripped and unit off. Restored power after verifying bake/broil elements, oven sensor, power cord and thermostat were working as designed. Restored power and found oven tripping breaker at 10 amps after only two minutes. Reset power again but found unit working as designed without tripping breaker after 20 minutes, informed customer if issue returns to replace breaker and documented findings with techline sr#7736731565. Unit working as designed call complete"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Round Rock, Texas 78665
Gerry C
Job Details:
06/27/2023
"WED8000DW4 Arrived to inspect torn seal. I found the rear seal had de-bonded and worn through. I removed and replaced the felt seal and tested. Operational test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Georgetown, Texas 78633
Gerry C
Job Details:
06/27/2023
"MVW4505MW0 Arrived to inspect non-completion if cycles. I entered service test mode and found F8E1 stored in all five error code slots on this service. Due to the difference in the error code storage, I re-tested all functions and per the service manual. All operations were present. I did find that the manual was in error and that the hot valve would actually not work and discovered the customer had recently had plumbing work done. The hot water supply, in a hot/cold ganged valve assembly, did not have water supply available.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near The Hills, Texas 78738
Luis
Job Details:
06/27/2023
"Arrived on site for water leaking. Diagnosed a defective filter housing replaced filter housing assembly,tested water dispenser unit working as designed.
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWX2
Near Briarcliff, Texas 78669
Leonardo
Job Details:
06/27/2023
Arrived on site to test unit for console not residing. Console is locked Up
We serviced a
KITCHENAID OVEN
Model KGRS505XSS04
Near Austin, Texas 78748
Leonardo
Job Details:
06/27/2023
Arrived on site to unit for gas leak at regulator. Found regulator vent loose not tightened correctly. Secured the vent test unit and unit test good. Did not pick up any gas with meter job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, Texas 78731
Scott
Job Details:
06/27/2023
"Arrived on site for dead dishwasher . Customer stated unit was running with no water as well . Found ui not responding and no lights . Found ui shorted out , visible shorts . More then likely valve and possibly sump and motor due to insufficient water or running dry at times . Customer is going to replace unit . No water leaks detected at this time .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Jarrell, Texas 76537
David Z
Job Details:
06/27/2023
"Arrived on site to diagnose refrigerator that was not coolong in the refrigerator compartment. On arrival I checked both compartments and found the RC airflow vent clogged with ice. I checked the freezer and found frost trails, and excessive frost going from the door to rhe evap cover and on top of items. This indicates that the door was left open, and moisture/water froze and clogged the airflow vents. The fan is running currently and I did not see frost through the cover. I advised the landlord to have the tenant defrost the unit to melt the ice down and remove anything that would cause the door to be unable to close. At this time the gaskets do loom good and have a proper seal. If issue returns and there is no frost trail, we can rediagnose a defrost issue.
We serviced a
KENMORE WASHER
Model 796.4147321
Near Copperas Cove, Texas 76522
Tyler
Job Details:
06/27/2023
Arrived on site for washer not completing cycles or spinning correctly. Upon arrival confirmed issue and found drain motor failing to work with proper power applied preventing unit from starting Ro finishing cycles correctly. I made repair. Found no leaks and unit completed cycles as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Austin, Texas 78717
Maurice R
Job Details:
06/27/2023
"Arrived onsite for MW door broke. On inspection found the clips of the inner door were broken off. The MW is operating as designed, the clips do not effect the operation of the unit. To fix the issue the whole door has to be replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cedar Park, Texas 78613
Maurice R
Job Details:
06/27/2023
Arrived onsite for washer that wont spin accept in drain and spin mode. Ran diagnostics and when it went into spin mode it only spun 1 or 2 turns and shut down. The tech before installed a control board and actuator. I checked the capacitor and it 45.5uf the motor was 11 ohms. I calibrated the system and re diagnostics and it spun after the calibration cycle. Put the unit and quick was that the said it would not spin in that cycle. It ran for 20 minutes and it was spinning during the cycle. The unit is operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model MAV6000AWW
Near Austin, Texas 78729
Vincent
Job Details:
06/27/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer not draining sometimes. Tested unit and found the lid switch operating as designed, also tested the timer and found it working properly at the time of service. Spoke to SW and suggested that it could be a drivetrain issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DBL0
Near Austin, Texas 78729
Vincent
Job Details:
06/27/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not heating. Entered diagnostics and retrieved error code 7-1 no heat. Attached my amp clamp to the heater and found no amp draw,. I then gained access to the control and tested voltage and found a bad control board. Replaced board and tested. Unit is now operating as designed. No leaks where observed during service. Job completed
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Lakeway, Texas 78734
Paul
Job Details:
06/27/2023
Arrived onsite for a washer that is leaking water from underneath. I tested the washer and found it not leaking. I found the customers house drain backing up causing the water getting on the floor and under the vinyl.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near San Marcos, Texas 78666
Joe Z
Job Details:
06/27/2023
"Arrived onsite for oven not heating correctly. Test sensor and got1090 kohms which is correct at 76 degrees. Test Ignitor and is pulling 2.80 amps. Found the ignitor is not pulling correct amp draw to energize the gas valve. Need to replace ignitor. Customer wants to replace sensor anyway. Replaced igniter and sensor. Test unit by preheating to 350. Unit preheated correctly and observed heat cycles. Unit is operating as designed. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Bertram, Texas 78605
Kimo
Job Details:
06/27/2023
Arrived onsite it install some doors on a Samsung refrigerator. Upon arrival I installed all of the door and tested them and found the unit operating assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, Texas 78610
Joe Z
Job Details:
06/27/2023
"Arrived on site for FC door not closing correctly. Found unit completely un leveled and door not closing correctly. Leveled unit, removed door and bins to clear frost from rails and cabinet. Re installed door. Test unit and door opens and closes smoothly and has a perfect seal. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS01
Near Austin, Texas 78744
Joe Z
Job Details:
06/27/2023
Arrived on site to install previously ordered part. Replaced console. Test unit and unit is operating as designed.

