Near , TX 78633
Paul
Job Details: 04/17/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PS4 "Arrived onsite for a refrigerator that only beeps and flashes the set temps on and off. I found the UI not responding on any of the selections. The controls are not communicating. I did a power reset and had the same results. I found the condenser motor, compressor, and fans trying to start but not starting. I disconnected the harness at the rear of the unit to the fan and dampener and the unit came on and started working properly. I connected the molex connector back after everything else started and the fans and dampener started working. I explained to the customer the fan and dampener need to be replaced.
Near Austin, TX 78739
Luis
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for no ice. Ran diagnostics ice box fan not running,removed ice box fan found blade not able to rotate,installed a new ice box fan ran diagnostics ice box fan running as designed. Ran icemaker through a cycle icemaker passed,rna water fill passed.
Near Austin, TX 78732
Luis
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDPM704KPS0 "Arrived on site for damaged dishwasher. Found back corners of dishwasher tube damaged which caused damage to inside of tube. Called tech support,per tech support customer needs to contact Ferguson due to item damaged during delivery.SR#7727611654"
Near Round Rock, TX 78665
David S
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for ice maker not making ice. Inspected unit and work area. Tried to jump the ice maker, ice maker wouldn’t cycle. Tested voltage to the ice maker, voltage was with in range. I replaced the ice maker, and the ice maker cycled and filled with water. Checked to make sure ice maker filled. Did a temp check on the freezer and it showed 8 degrees and dropped down to -1 degrees which is what the customer had it set too. Unit is operating as designed. Job complete."
Near Round Rock, TX 78681
Paul
Job Details: 04/17/2020
REFRIGERATOR GE PSS26MSWASS Arrived onsite for a refrigerator not making ice. I found the icemaker heater not working and the gears stripped. The icemaker needs to be replaced. The parts page shows the original part number crossing over to WR30X10093 which is what we received but this icemaker will not work. This icemaker is made to mount on the back wall of the FC and the existing icemaker mounts to the left wall of the FC. Ordering parts research.; ordrng 1 PARTSRESEARCH (C CALL NOTES- NEED ICEMAKER.)
Near Austin, TX 78750
Tyler B.
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived to inspect unit no cooling in RF, replaced control damper and was still shut, replaced control and tested properly"
Near Temple, TX 76502
Cliff
Job Details: 04/17/2020
WASHER MAYTAG MAV7600AWW Arrived on site to replace previously ordered parts for washer. Found parts ordered and parts that have been replaced or not needed as I was able to verify lid switch failure with tech line. Spoke with Steve to verify loss of neutral through switch. Ordering switch and return date set for and 1 WP22003804 (switch-lid)
Near Briarcliff, TX 78669
Brandon
Job Details: 04/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not shutting off, what customer was experiencing was the cooling fan staying on after baking cycle. I informed customer that this is normal and can stay on for 2-3 hours afterwards. Unit tested good."
Near Kyle, TX 78640
Robert
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDF540PADM2 Arrived on job for complaints of heater not working. Found the element broken. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78738
Brandon
Job Details: 04/17/2020
WASHER WHIRLPOOL WFW9150WW01 "Arrived on site for customer complaint of loud noise during spin and leaking. Found inner basket wobbly and outer rear tub bearing worn out. Ordering outer rear tub, gasket, bellow, and basket. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (2 TECHS) and 1 CNOTE (2 HOURS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11239040 (OUTER TUB) and 1 WPW10111158 (gasket) and 1 WPW10202459 (basket)"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer for not draining, upon inspection found the washer filled with water and drain pump hot to touch, replaced pumps after draining water outside and retested, all functions returned. Complete"
Near Austin, TX 78746
Luis
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site for fresh food not defrosting. Removed cover,damaged fan scroll,defrosted evaporator,found a crack in the thermistor. Called tech support,replaced thermistors and fan scroll secured thermistor to correct location on suction line using foil tape and a zip tie,ran diagnostics changed defrost setting to basic. Sr# 7727606134"
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2020
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven turning on by itself. Upon further inspection, I found the unit powered off. Customer advised that the lower oven came on without them turning it on so they turned the power off at the breaker. I cycled the power back on and checked for error codes and there were none. Customer advised that the unit time/date jump also. Customer is not connected to WiFi. I cycled power off and removed and replaced the UI console and main control and cycled power back on and tested. Unit heated/operated as designed. I recommended that the customer connect to WiFi and then contact Whirlpool Connect Team and have them verify the software is up to date and provided the number 866-333-4591. Job completed."
Near Killeen, TX 76542
Al
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived to inspect ice maker issues.Cycled the unit and found the ice maker had an obstruction preventing the ice maker from cycling properly.I cleared the obstruction and cycled the unit and ice maker now operates as designed.Job complete.Ice maker was harvesting when I left the call.All water lines were dry at the time of service.Job complete
Near The Hills, TX 78738
Luis
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KSSC48MFS05 "Arrived on site for water leaking. Diagnosed water leaking from icemaker housing defective icemaker,removed icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker no leaks.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/17/2020
RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for oven being too cold, upon inspection found the customer was using wrong thermometer, checked temps with thermal wire and calibrated upper oven up 15 degrees. Complete"
Near Austin, TX 78731
David
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site to attempt to move refrigerator back into place in cavity. Customer wanted it pushed all the way in. On previous visit I had tried rolling it back in but it was sticking on the floor. Customer informed me house is older and floors are noticeably unlevel. I was able to force the refrigerator back into its cavity, but hey wanted shims in the back to attempt to bring it to level. Have to order shims, part 4387828A to resolve. Advised customer even with shims it may be difficult to get unit perfectly level in rear. They want us to shim the rear. Ordering shims and will return when able next week. ; ordrng 2 4387828A (shim)s"
Near Pflugerville, TX 78660
Andy
Job Details: 04/17/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for microwave oven combo UI unresponsive. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78738
Brandon
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDTE704DSS1 "Arrived on site for customer complaint of dishwasher not draining and leaking a little bit, found clog in drain line, and gunk build up in lip of tub. I cleaned drain line and recommended using cleaning solution.
Near Killeen, TX 76549
Al
Job Details: 04/17/2020
DISHWASHER MAYTAG MDB5100AWQ Arrived to inspect dishwasher not starting.Confirmed the complaint and depresses the lock and off button.Opened and shut the unit and unit began operating properly.All water lines were dry at the time of service.
Near Georgetown, TX 78628
Paul
Job Details: 04/17/2020
WASHER LG WT1501CW/00 "Arrived onsite for a washer with a leak and the door lock not working. I found the door lock in the locked position and the door not closing. The door lock is not responding and there is power to it. I visually looked under the washer and could not see signs of a leak and suspect the valve to be leaking. lock and possibly the valve but I explained to the customer that I wouldn’t know for sure where the leak was until I could run the machine. I replaced the lock and tested the unit. The lock worked but the control kept locking and unlocking it until a DL error appeared. The control will also need to be replaced
Near Canyon Lake, TX 78133
Noah D
Job Details: 04/17/2020
DRYER ROPER RED4516FW0 "Arrrived on site to inspect dryer for long dry times, found good air flow but no glow from element, replaced element and cutoff, retested and full heat was returned. Complete"
Near Austin, TX 78759
Wesley
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite and found unit operating with failed motor. Replaced sump and motor. All checks good. Unit is now operating as designed.
Near Burnet, TX 78611
James
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and inspected unit. Checked fresh food for ice build up found none. Checked freezer for ice or water and no visible signs. Checked drain tube. Found drain tube clogged causing unit to leak. Removed contents from drain tube. Reinstalled drain tube and tested operation. Unit tested good and no visible leaks at time of service. Job complete.
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2020
REFRIGERATOR LG LFXS30796S/00 "arrived on site to inspect refrigerator error codes. Upon further inspection, the customer advised that the unit intermittently shows error code ErF. I could not get to duplicate the code; therefore, contacted lg Techline and spoke to Alex and advised of findings. Alex advised that the unit RC fan is calling for the error code and the fan could be going bad. I found no evidence of ice/frost build up on either evaporator. Alex advised to replace the RC fan motorI am ordering the RC Evap fan motor and scheduled return service No water leaks observed during service and unit is operating as designed at this time. ; ordrng 1 EAU63503705 (FAN MOTOR FF)"
Near Georgetown, TX 78633
Paul
Job Details: 04/17/2020
WASHER LG WM3001HRA Arrived onsite for a washer not turning on and only the light on the inside works. I rebooted the system and ran the diagnostics cycle. The unit completed the cycle and worked as designed Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 04/17/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF9A Arrived to inspect ice container issues.Found the ice container is defective and will need to be replaced.Ordering ice container assembly.Office to reschedule with customer ; ordrng 1 242093006 (ICE CONTAINER ASSEMBLY )
Near Austin, TX 78728
Wesley
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite and found drain clogged. Cleared drain hose. Corrected issue with detergent door. All checks good.
Near Belton, TX 76513
Jonathan
Job Details: 04/17/2020
MICROWAVE GE PEB7227SL1SS Arrived on site for microwave that sparking while in use. Inspected unit and work area. Tested microwave and found sparking within 2 to 3 seconds of the unit being turned on. Found ground on microwave wave guide cover. Removed cover and found magnetron burnt up. Ordering parts in office will need to contact extended warranty company for authorization on repairs..; ordrng 1 WB27X11135 (magnetron) and 1 WB39X10034 (cover wave guid)
Near Salado, TX 76571
Cliff
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace adapter for refrigerator. Replaced adapter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near McGregor, TX 76657
Jonathan
Job Details: 04/17/2020
DISHWASHER KITCHENAID KUDI02FRSS4 "Arrived on site for dishwasher that was not washing. Inspected unit and work area. Tested unit and found lower spray arm spraying but upper spray arm only trickling water out of the bottom. Removed water tower and spray arms and found calcium corrosion and pieces of paper blocking water. Removed obstructions and tested unit again. Unit still was having a hard time spraying water. Remove the motor and heard rattling inside the motor took off the filter head and found broken glass, paper, and calcium deposits blocking water access to motor. Removed obstructions and cleaned out motor and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78727
Wesley
Job Details: 04/17/2020
DRYER AMANA NED4655EW1 Arrived onsite and found unit operating as designed. Noise from and wood screw lodged in the tread. All checks good.
Near Austin, TX 78735
Luis
Job Details: 04/17/2020
REFRIGERATOR LG LFXS29766S/01 "Arrived on site for no cool. Compressor making loud odd noise,diagnosed a defective compressor,unit will need updated compressor,drier and jig to install updated firmware; ordrng 1 2HRS and 1 ADH73150208 (DRIER) and 1 JIG and 1 NEEDAUTHO and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 04/17/2020
WASHER MAYTAG MVWB835DW5 "Arrived to inspect unit shaking, found wash place warped, replaced and tested properly"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/17/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site to install outlet gasket, upon inspection found the outlet evap line had been freezing some permagum and filing the drain, repaired and move spirit gum. Complete"
Near Hutto, TX 78634
Andy
Job Details: 04/17/2020
WASHER WHIRLPOOL WFW8620HW2 "Arrived on site for washer sometimes not spinning clothes out. Checked for error codes and found none. Tested unit in diagnostics and all seems normal. Called tech line and spoke with TJ (SR# 7727605862) Made aware of stated issues and what was found. Was instructed that unit is operating as designed and to instruct customer on cycles, spin speed and load size and types. Did as instructed. No water leaks present at time of service."
Near Austin, TX 78703
Kevin
Job Details: 04/17/2020
DRYER LG DLEX3570V "Arrived on site and inspected dryer and found 120 V from L2 to common but only 40 V from L1 to common. L1 to L2 shows only 80 V. An electrician will be needed to correct issue, dryer is not getting correct power.
Near Del Valle, TX 78617
Leonardo
Job Details: 04/17/2020
RANGE MAYTAG MER8775AW0 Arrived on site to replace board. Replaced board test broiler and bake and unit working as designed. Heated ovcent to 350 job complete.
Near Killeen, TX 76542
Al
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to install previously ordered parts.Replaced the seal, door gasket and unit still leaked.Called Whirlpool Tech line and spoke with Kurt SR#7727612224Was told to order W11179175 TOOL to try and pinpoint the leak.Also ordering research for all 3 spray arms.Office to order research parts and reschedule the customer.; ordrng 1 CNOTE (RESEARCH ON LOWER, TURBO AND MIDDLE SPRAY ARMS. PLEASE ORDER ALL 3) and 1 W11179175 (TOOL DOOR)"
Near Georgetown, TX 78628
Paul
Job Details: 04/17/2020
DISHWASHER BOSCH SHX68T55UC/02 Arrived onsite for a washer not draining. I found an E23 and E24 error. I found the drain pump not running with power to it. The pump needs to be replaced I replaced the drain pump and tested the dishwasher. The unit is working as designed. Call complete.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect unit with rail issues, found spring bad, replaced rail and tested properly"
Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2020
DISHWASHER MAYTAG MDBH949AWB4 "arrived on site to inspect dishwasher not working. Upon further inspection, I found water in the tub so I pressed the cancel button to engage the drain pump and the unit failed. I was able to get the unit into diagnostics but wasn’t able to advance due to the start button and the cancel button did not respond. I found good voltage to the unit. Checked the ribbon lugged the ribbon and plugged it back in ad the unit continued to fail. Cycled the power and retested and the unit continued to fail. I am ordering the console UI ad will return with all prescreened parts. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W10810104 (panel-cntl)"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW4816FW "Arrived on site to inspect washer for not cycling, upon inspection found the long fill error code, the drain was to far in the drain hole and sucking up water, fixed drain line. Complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW4850HW1 Arrived on job for complaints of not finning cycle. Found the pump not working. Replaced pump and test. No leaks detected at time of service.
Near Austin, TX 78751
Wesley
Job Details: 04/17/2020
WASHER MAYTAG MHW5500FW0 Arrived onsite and found UI power not working and spotty response. Reset with test cycle and diagnostics. Unit is still having UI problems. Advised customer on repair. Returning with panel and advised customer on unstacking prior to return. Office to source parts and reschedule ; ordrng 1 UNITISWHITE (CONSOLE IS CHROME ) and 1 W10911042 (panel-cntl) and 1 W11201285 (CONTROL)
Near New Braunfels, TX 78132
Robert
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of ice in freezer. The ice is normal accumulation for items in it.
Near Austin, TX 78726
Tyler B.
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived to inspect unit not washing after pump replaced. Found connect on pump was loose, connector was fine, had to replace pump to correct"
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2020
REFRIGERATOR GE ZICS360NXALH "Arrived on site ,replaced main control,sensor and evap thermostat disk ( bi-metal ) . Unit is operating as designed . No water leaks detected at time of service . Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2020
DISHWASHER IKEA IUD8555DX2 "arrived on site to inspect dishwasher noises. Upon further inspection, customer advised that the unit is making a rattling noise during the wash cycle. I pressed cancel to turn the drain pump on ad immediately, it began to make a rattling noise which the customer recognized. I removed the drain pump and found debris in the drain area and the drain pump motor was hot. I vacuumed out the drain area and replaced the drain pump with new and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 04/17/2020
REFRIGERATOR GE GSS25SGPASS "Arrived on site for fridge not cooling properly. Inspected unit and work area, found evaporator covered in ice. Evaporator fan is running. Gained access to the control board and jumped defrost. Defrost glass came on, the main control isn’t sending the unit into defrost.Removed failed control board and installed new. Steamed out the rest of the ice from the evaporator and reassembled the unit. Customer paid in full with a check. Job complete."
Near Austin, TX 78741
Leonardo
Job Details: 04/17/2020
RANGE WHIRLPOOL WFG515S0ES0 Arrived on site to test unit for damaged glass. Found broken glass replaced glass. Test unit and unit test good job complete.
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed evaporator motors with harness in RC and FC as well as failed controls. Ordering needed part. instructed customer to defrost unit and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 W10848301 (cntrl-elec)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/17/2020
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer for scraping sounds, upon inspection found the wheels scraping, replaced all wheels and idler pulleys. No sounds found. Complete"
Near Georgetown, TX 78633
Paul
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for a washer with a crack in the basket. I found the top of the wash plate cracked. I replaced the wash plate. Call complete.
Near Robinson, TX 76706
Jonathan
Job Details: 04/17/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for a washer that is giving an F3 to and not washing clothes properly. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E2 (wash ntc open or shorted) error code. Tested ntc sensor from control and found it out of range. Replaced heater assembly with ntc sensor and tested unit. Unit is operating as designed. Call complete.
Near Austin, TX 78703
Leonardo
Job Details: 04/17/2020
DISHWASHER KENMORE 665.13293K116 Arrived on site to test unit for unit not draining. Test unit and found pill stuck in drain motor. Removed pill test unit and unit test good job complete
Near Round Rock, TX 78665
David S
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for fridge continually beeping and not cooling. Inspected unit and work area. Found the fridge powering on and off constantly, and the UI not responding. I gained access to the hv control and replaced new. Powered the unit back on. The on and off cycle slowed down and would happen every time the compressor start device was engaged. I powered the unit of and replaced the start device. Powered the unit back on, and it went through start up just fine, compressor and evaporator fan came on with no issues. I tested if the unit would dispense water and ice, bot are working. Tested UI operation, all tested good. I tested the freezer temp to make sure unit is cooling. Tempera is dropping. Unit is operating as designed no water leaks detected."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for not dispensing ice . Found yoke on dispenser motor spinning freely . Ice bin damaged again . Cubes look normal and no clumping . No eve since of valve leaking again. Ordering dispenser motor , yoke , spacer and ice bin . Please call to set return visit . No water leaks detected at time of service . ; ordrng 1 W11185686 (ICE BIN) and 1 W11378860 (SPACER) and 1 WP63052 (IMPELA ) and 1 WPW10317991 (motor)"
Near Lorena, TX 76655
Jonathan
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator that is not cooling properly. Inspected unit and work area. Found frost buildup over the entire back wall. Placed unit in service diagnostics and tested thermistors, evaporator fan, and defrost heater. All tested and operated as designed. Advised customer that the unit was probably left open where the evaporator was pulling in a lot of moisture and the defrost heater could not keep up with the frost build up. Customer advised that their kids do not close the door quite frequently. Advise customer to defrost the unit manually and unit should work as designed. Call complete."
Near Austin, TX 78724
Wesley
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Arrived on site to determine cause of freezing food in the fridge. Found unit to have been overloaded during incident. Advised customer on use and care. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL MZD2766GEB "arrived on site to install previously diagnosed and ordered parts. Due to the ice door failure and the bracket being broken, I removed and replaced the bracket, ice door kit and two screws they were missing. Tested the unit and it operated as designedNo water leaks observed during service, job completed."
Near Jarrell, TX 76537
Cliff
Job Details: 04/17/2020
DRYER LG DLE1101W Arrived on site to replace main control for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Gatesville, TX 76528
Jonathan
Job Details: 04/17/2020
WASHER MAYTAG MVWC565FW2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both motor and control and tested unit in a manual spin. Unit started making a knocking noise after about 15 seconds. I called tech line again and spoke to Leon SR# 7727556559.
Near Crawford, TX 76638
Jonathan
Job Details: 04/17/2020
DRYER WHIRLPOOL WED6620HW0 Arrived on site to install previously diagnosed parts. Replaced User Interface and tested unit. Unit is working as designed. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for FC not cooling. Tested and inspected unit and found FC and RC not cooling properly. Checked amp draw and found 0.98 which is normal. Pulled evaporator cover off and found no frost pattern and ice ball on top right side.No water leaks present at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details: 04/17/2020
DRYER WHIRLPOOL WED5000DW1 "Arrived on site to install element in dryer, installed element and tested dryer, heat and glow returned. All functions worked. Job complete"
Near Wimberley, TX 78676
Robert
Job Details: 04/17/2020
OVEN KITCHENAID KOCE507ESS08 Arrived on job for complaints of error codes. Called tech line and they recommended testing voltage and door switches. Switches and voltage good called back to tech line and they said to replace harness. ; ordrng 1 W11132989 (HARNESS ) and 1 W11157180 (HARNESS )
Near Round Rock, TX 78664
David S
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for fridge not dispensing ice. Tested unit and found motor not turning. Removed ice bin and tested the dispenser. The motor was turning but sounded abnormal. I replaced to motor and test the ice dispenser, unit operated as designed. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite and found unit operating with loud damper. Replaced damper. Unit is now operating as designed.
Near Salado, TX 76571
Cliff
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL JDB9800CWP2 Arrived on site to diagnose a dishwasher that is not responding to controls. Found control panel shorted. Replace control panel under one year appliance express warranty. Tested unit and found all is functioning properly and no leaks were found at time of service.
Near Austin, TX 78745
Luis
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for no ice. Found frozen fill tube,customer is going to defrost fill tube."
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW8000DW5 Arrived on site for washer LF code. Tested and inspected unit and found failed water housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78754
Scott
Job Details: 04/17/2020
WASHER AMANA NTW4516FW3 "Arrived on site ,for latch light staying on. Ran diagnostics ,only error code was over suds . Unit past test wash . No issues with unit found . Did instruct customer to be careful of the amount of soap and be sure it’s HE. Also instructed on using clean cycle . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Brandon
Job Details: 04/17/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of timer not advancing, found faulty timer, I replaced timer, unit tested good.
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher not working. Tested and inspected unit and found loose connection. Reconnected and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Temple, TX 76501
Al
Job Details: 04/17/2020
DRYER MAYTAG MEDB835DW4 "Arrived to inspect dryer not starting.Confirmed the complaint and found the fuse, cutoff and dryer repair kit were all defective.Removed and replaced all and unit tested as designed.Job complete"
Near Austin, TX 78737
Kevin
Job Details: 04/17/2020
OVEN KITCHENAID KEBS109BSS01 "Arrived on site and inspected oven and found temperature sensor has failed. job complete"
Near Austin, TX 78757
Luis
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for cooling complaint. Unit not holding correct temperature when set for 38 and 0. Removed evaporator cover found good frost pattern,replaced thermistor,replaced damper control and main control."
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to install previously diagnosed parts. Installed parts and tested unit. All operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 04/17/2020
OVEN WHIRLPOOL KODE300ESS00 "arrived on site to install previously diagnosed and ordered part. Due to the inner door glass breaking from performing self clean on the lower oven door, I replaced the glass and cleaned all remaining glass pieces from the door. Tested door and it’s operating as designed. Job completed."
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and found unit to be leaking from door gasket due to pet hair. Cleaned and advised customer on cause. All checks good. Unit is now operating as designed.
Near Belton, TX 76513
Cliff
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL KSSS42QDW00 Arrived on site to diagnose a refrigerator with a leaking water dispenser. Found dispenser line not fully sealed at valve. Resealed line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78645
Lou
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator RC section with condensation building up on ceiling and door and pooling below. Upon further inspection, I tested temps in the FC=10 & RC=42 degrees. I found ice built up at the back of the ice maker housing at the back wall and condensation on the underside of the housing. Also found where water was pooling under the crisper drawers. When I removed the fascia, I found where the ice maker housing was not pushed back all the way as the portholes at the opening of the ice maker housing weren’t visible. I removed the housing and removed and replaced the adaptor and placed perigum in the gaps where the adaptor and housing meet. When I placed the housing back into place, I was able to push the housing back and see the portholes and mounted tightly. Also was able to get the ice chute gasket adjusted so it doesn’t crimp when closing the left RC door. I checked the FC door gasket and found it to be sealing properly.I
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced broken glass. All checks good. Unit is now operating as designed.
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite and installed control panel to repair scratch. All checks good. Unit is now cosmetically correct.
Near Austin, TX 78736
Kevin
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site and inspected refrigerator didn’t find any excessive noise, inspected compressor and evap fan and didn’t find any issues. Didn’t find any frost buildup or condensation. Couldn’t duplicate customer experience, refrigerator doesn’t have any water connections, job complete"
Near Austin, TX 78737
Kevin
Job Details: 04/16/2020
DRYER WHIRLPOOL WGD5620HW0 Arrived on site and inspected dryer and found it is rattling again, previous repair recommended by service pointer W11378591A lasted for a month. Re-did,doubled up sound pads in between motor mount and base of dryer, reported to tech line customer experiencing the same problem. 7727598377"
Near Austin, TX 78752
Andy
Job Details: 04/16/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for range console damage. Inspected unit and found damaged console. Removed failed part and replaced with new. Tested unit and all operations are normal. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Arrived on site for fridge being out of temp. Did a temp test on the freezer and it showed 0 degrees, temp started to go up, because the system went into a defrost. Checked all sensors and settings. Everything checked good, I did change defrost from adapts defrost to basic. Unit is operating as designed. Job complete."
Near Canyon Lake, TX 78132
Noah D
Job Details: 04/16/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for console non cooperation, upon inspection found the oven working to specs but customer stated that the touch panel will reset itself intermittently, ordering console, office to reschedule ; ordrng 1 W11107237 (CONSOLE )"
Near Salado, TX 76571
Cliff
Job Details: 04/16/2020
DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found open thermal fuse preventing power from reaching motor or heater. Replaced thermal fuse and tested unit. Found all is functioning properly at this time. Also verified proper airflow through unit.
Near Elgin, TX 78621
Andy
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed housing, fitting and heater. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced door. Unit is now cosmetically correct. All checks good.
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced door. Unit is now cosmetically correct. All checks good.
Near Lago Vista, TX 78645
Lou
Job Details: 04/16/2020
WASHER WHIRLPOOL WTW8040DW2 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM Arrived on job for complaints of filter stuck. Found the housing damaged and not releasing filter. Replaced housing and test. No leaks detected at time of service.
Near Lakeway, TX 78734
Jacob
Job Details: 04/16/2020
MICROWAVE JENN-AIR JMW2430DS02 Arrived onsite for unit giving F2E1 error code. Turned on unit. Got F2E1 error code after a minute. Replaced UI control panel. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78729
David
Job Details: 04/16/2020
DRYER GE GTDP490ED5WS "Arrived on site to diagnose dryer that was not able to run due to an issue in the timer. Performed diagnostic and found timer to be failed internally, and free spinning with no engagement. Replaced timer and retested. Unit is now engaging and functioning as intended. Call complete."
Near Temple, TX 76502
Al
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived to inspect odd noises from refrigerator.Stayed on site and checked all aspects of the unit and couldn’t duplicate the issue.Job complete All water lines were dry at the time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/16/2020
DRYER MAYTAG MEDB855DC3 "Arrived on site to inspect dryer for steam in console, found f4E1-E2-E3 called Techline to. Diagnose and check voltage, found all parts of dryer worked correctly and heating, found blower wheel broken ordering blower wheel to fix issues place on cancellations Sr # 7727599232. ; ordrng 1 697772 (BLOWER )"