We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Leander, TX 78641
David S
Job Details: 03/07/2022
Arrived on site for dishwasher not cleaning. I inspected the unit and work area. I found fault cod f6e6 cold water and f7e1 no heat. I ran a diagnostics cycle and found the motor not coming on. I found the motor receiving power. I replaced the sump and motor. I retested the unit and found it working properly. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HES
Near Buda, TX 78610
Tyler L
Job Details: 03/07/2022
"Arrived on site for complaints of no cool. Found RC and FC at room temperature. Evaporator fan running. Condenser fan running. Compressor not running, but can hear it trying to start every few minutes. It will kick on then shut off after a few seconds. Found large amount of rodent and roach droppings in compressor area, took pictures. Advised customer that because of the pest infestation, a good repair cannot be made. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78721
Tyler L
Job Details: 03/07/2022
"Arrived on site for install of previously diagnosed part. Installed new strike and tested. Tested lid lock and it is locking and unlocking properly. Ran factory diagnostics and unit passed. No other issues at this time. No water leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78724
Tyler L
Job Details: 03/07/2022
"Arrived on site for install of previously diagnosed parts. Installed new TOD and main control. Found the oven is now working properly, but the microwave is not. When calling for heat, the microwave doesnt run. Found main interlock harness not getting voltage on P1, pins 1 and 3. Will need new harness to complete repair. Ordering the UI as well. Office to reschedule.; ordrng 1 W11297728 (UI) and 1 W11356970 (Interlock harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Tyler L
Job Details: 03/07/2022
"Arrived on site for complaints of not cooling. Found unit unplugged and fully defrosted. RC and FC at room temperature. Restored power and the compressor started right away. Took amp draw on compressor and found it at 1.0 amps. Found airflow good in both compartments. Inspected evaporator and found a good frost pattern starting up. Thermistor checked good. Unit is cooling properly at this time. Advised maintenance that if issue happens again, please leave the unit plugged in. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Killeen, TX 76549
Tyler
Job Details: 03/07/2022
"Arrived on site for washer giving F8e1 error. Upon arrival confirmed issue and error in diagnostics. Found inlet valves functioning properly through all diagnostic tests. Found no failures in pressure hose/switch or air trap. Called techline (Bruce sr#7732830537) to document findings. Also spoke with PR while on site. Was instructed to order both inlets valves, ACU, and stator. Will need office to reschedule with customer. Instructed customer to contact whirlpool regarding any further assistance needed for labor cost; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve) and 1 W11354542 (Stator)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Austin, TX 78723
Tyler L
Job Details: 03/07/2022
"Arrived on site for complaints of visibly failed or broken part. Found ripped door gasket, took picture. Installed new RC door gasket. Used heat gun to mold, and used silicone to seal. All doors on unit are now sealed properly. No water leaks detected, job complete."
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/07/2022
"Arrived on site for range. Upon arrival customer stated unit wasnt tripping breaker but instead oven wasnt heating correctly and all burners werent heating properly/at all. After further inspection I found no errors. I found all four top burners (both 6in&8in) had weak pressure plates not making full contact and allowing burners to operate. Found stable 240v to receptacles. Also found relays on control sticking during preheat cycle. Called safety team Sr#7733058123. Documented with safety team that unit would need new ACU, 4 burners + new oven sensor. Office to reschedule once availability of all parts is known.; ordrng 2 W11396792 (Elements (6in))s and 1 W11536794 (Acu) and 1 WPW10181986 (Sensor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Gerry C
Job Details: 03/07/2022
"Arrived for parts delivery, handed parts to CX. No access to machine."
We serviced a
GE COOKTOP
Model PP945SM3SS
Near Lago Vista, TX 78645
David S
Job Details: 03/07/2022
"Arrived on site for cooktop not powering on. I inspected the unit and work area. The unit has an oven in the cabinet underneath. I removed the oven. I gained access to the control and tested j17 and found no volt coming out. I tested voltage in and found line 1 and 2 have 120 vac. The control is on back order until 4/26. I spoke to the customer about needing a control; ordrng 1 WB23T10024 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/07/2022
Arrived on site for dryer not starting g cycle and showing pf when start button was pressed. Upon arrival confirmed issue. After verifying all heating hardware was intact I then found a stable 240v connection to the terminal. When testing voltage on L1(black wire) to ground when you was started I found voltage would go from 130 down under 100v then back up again causing the pf failure. Found outlet/ wiring in house not able to hold a stable 120 connection on the L1 side when dryer was activated. Informed customer to contact customer electrician. Quoted customer for replacement of ui control and knob with quote included in sd quick pics. Collected service fee after customer stated they would wait on further repairs. Call complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/07/2022
Arrived on site for washer not functioning/filling correctly.upon arrival confirmed issue and found F8e1. After further testing found valve oh I g within range. Found 120v to valve. I then found drain line shoved to far into drain pipe causing a siphon of water through drain. After readjusting drain line I reassembled and tested 7nit fully functioning as designed with no leaks. Call complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBQA
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/07/2022
"Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival I installed required part. Found 120 volts Lea inf ice maker when water was need3d but found unit still had a voltage drop through liner allowing only 2v to valve. Door switch both had great push/pull and resistance checks. Found high resistance on the wire harness to valve under load, harness is opening up,harness is foamed into the cabinet/ non repairable electrical. Will need office to notify ahs of findings."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Gerry C
Job Details: 03/07/2022
"Arrived for parts delivery, handed parts to CX. No access to machine."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78704
Jacob
Job Details: 03/07/2022
Arrived onsite for the touch screen not responding. Looked at the unit and unit did not respond to the touch. Flipped the breaker. The touch screen started was working once again. No issues at this time. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24HM01
Near Austin, TX 78704
Jacob
Job Details: 03/07/2022
Arrived onsite to replace parts as per Techline. Replaced parts. Unit was working without no issues. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Austin, TX 78704
Jacob
Job Details: 03/07/2022
Arrived onsite to replace the gasket. Replaced the gasket. Had to use the blow dryer to get the seal to seal better. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Jacob
Job Details: 03/07/2022
"Arrived onsite for ui panel not working on the unit. Looked at the unit and saw that the display was not working correctly. Replaced the display. Upon testing the unit, saw that it was leaking on the right side of the unit. Upon further investigation. Found that the unit was not installed correctly and the other rubber gasket was pushed out just enough to cause the water to pool at the top of the door on the inside and causing the leak. Also let customer know that cabinetry coupe an issue as well. Took pics for reference. Let customer know that the unit needs to be re installed and cabinetry to be fixed. No other issues at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Austin, TX 78722
Tyler L
Job Details: 03/07/2022
"F9E1 long drain, F0E2 over suds, F8E1 long fill error codes. Inspected drain pump and hoses, and found nothing blocking the flow. Lock mechanism working well. Checked incoming water and found it good. Ran factory diagnostics and unit passed all component tests. Unit draining properly. No water leaks, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model MH6150XAQ1
Near Wimberley, TX 78676
Andrey
Job Details: 03/07/2022
"Arrived on site to test unit for unit running really loud and burn mark on ceiling, tested unit found unit making loud noise,removed wave guide cover and found damage to wave guide, unit is unrepairable due to wave guide cant be replaced job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Gerry C
Job Details: 03/07/2022
"Arrived to inspect broken switch in unit 4215. I found the plunger had been broken off, likely during instal. I R/R the switch and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Jacob
Job Details: 03/07/2022
Arrived onsite for unit not making ice. Looked at the ice maker as saw that it was broken. Replaced the ice maker. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Georgetown, TX 78626
Gerry C
Job Details: 03/07/2022
"Arrived to inspect water damage. I found the CX had removed the unit from its mounting point and the drain tube had been removed by them for inspection. There was still signs of water that had drained out onto the floor and had passed under the wall to the living room area. The CX had already removed all standing water and was drying the floor and wall areas during our inspection. There was a zip strip on the cord and drain tube former, but I could not verify any other details due to the unit being pulled out for cleanup prior to my arrival. I advised the CX to not use the unit until the previous repair is complete and the gear case has been installed. No other leaks of the unit or water supply observed during my inspection."
We serviced a
KITCHENAID MICROWAVE
Model KMBT5511KSS0
Near Round Rock, TX 78681
Gerry C
Job Details: 03/07/2022
"Arrived on site to install previously diagnosed parts, microwave was already pulled out by the owner. Took the turn table components and panels off and replaced the magnetron, capacitor & diode. Proceeded to reassemble the unit back on and mounted back into the cabinet. Tested the unit and it operated as designed and the CX was satisfied."
We serviced a
GE COOKTOP
Model JVB98SH1SS
Near Round Rock, TX 78681
Gerry C
Job Details: 03/07/2022
"Arrived to inspect downdraft inoperative. I found the connector for the actuation switch had a pin backed out and after correcting, I tested. The unit would not fully lift and locked up on the way down. The actuator arm had dropped out of its track and after correcting, the issue was resolved. Operational test good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU800SWKQ0
Near Wimberley, TX 78676
Andrey
Job Details: 03/07/2022
"Arrived on site to test unit for water leak, tested unit found leak is not coming from sump but a bad gasket on the door causing water to escape and get on the bottom metal plate rusting it out, replaced gasket, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Round Rock, TX 78664
Gerry C
Job Details: 03/07/2022
"Arrived to inspect dishes not drying. Put it to service mode and found no stored codes, clamp on on element line A/C and unit drew 7.5 amp wet. Dry element drew 7.4 and went down to 3.2, CX rinses well and uses pods, there was no rinse agent in the dispenser. I advise CX in detergent tipe and amount and to use rinse agent. Operational test good and no leaks during service."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Belton, TX 76513
David Z
Job Details: 03/07/2022
"Arrived on site to diagnose washer with F06 error popping up when trying to run. Ran unit in diagnostic and error popped immediately. I tried spinning the basket and found excessive resistance at first, then it spun smooth. Did not hear or feel anything rubbing. I tried again and basket will randomly get ultra stuff. Either bearing is failed, or something is wedging inside the tub keeping it from moving smooth. Ordering new tub, rotor and stater and control. Office to schedule 2 man job. ; ordrng 1 W11356812 (Tub) and 1 W11432752 (Stater) and 1 W11044837 (Rotor) and 1 W11574590 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78757
Matthew
Job Details: 03/07/2022
Arrived onsite for refrigerator ice maker not dispensing ice. Upon inspection found failed shaft. Replaced shaft. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Austin, TX 78757
Matthew
Job Details: 03/07/2022
Arrived onsite to replace previously diagnosed parts. Replaced dampener. Tested unit and unit is not making noise. Job complete
We serviced a
WHIRLPOOL DISPOSAL
Model GC1000PE4
Near Austin, TX 78731
Matthew
Job Details: 03/07/2022
"Arrived onsite to replace failed disposal. Office said unit was moved to apartment 278. Unit in 278 was not the correct unit to replace, SN did not match. The leasing office will reach out when unit is identified for service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Matthew
Job Details: 03/07/2022
Arrived onsite to replace previously diagnosed parts. Replaced fill tube heater. Unit is making ice. Collected remaining balance for part and installation. Unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Matthew
Job Details: 03/07/2022
Arrived onsite to replace previously diagnosed parts. Replaced defective dispenser. Tested unit and unit is functioning properly. No error codes at this time. Job complete . Collected remaining balance
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Austin, TX 78731
Matthew
Job Details: 03/07/2022
"Arrived onsite for washer beeping and leaking. Upon speaking to customer leak was caused by drain hose not inserted in standpipe. That was corrected. Ran diagnostics on unit and had no stored error codes. Ran auto test and all passed. Found that when choosing cycle selections the unit would beep repeatedly on normal cycle. Customer stated during ant cycle the unit would begin beeping. Unit needs UI replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Austin, TX 78722
Tyler L
Job Details: 03/07/2022
"Arrived on site for complaints of no cool. Customer states that freezer section is not cold enough. Found temperature in FC at 7 degrees, RC temperature at 39 degrees. RC set for ideal and FC set to coldest. Airflow is good. Compressor running good. Customer stated that ever since changing the temperature setting to coldest everything has been good. No issues at this time, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Austin, TX 78726
Justin
Job Details: 03/07/2022
"Arrived on site for a refrigerator not cooling properly. Upon arrival the customer stated that they had it serviced recently by another company who recharged the unit with refrigerant and they installed service taps/dye drier. I checked temps and found the FC at 6?F (when set to -3?F) and the RC at 38F? (when set to 35?F). I put the unit into diagnostics mode and activated all airflow components and found them running as designed. I then gained access to the control and ohmd out all thermistors. I found the RC at 5.88k and the FC at 12.3k. These are both accurate at the time of reading. I then checked amp draw to the compressor and it would start at 1 amp but slowly dropped to .8 amps. I then gained access to the FC evap and found a good frost pattern with no excess ice build up. I gained access to the RC evap and found some corrosion on the suction line and a poor frost pattern. I also could hear very abnormal gurgling in the evap. I used my UV light on all components, but could not see any signs of a leak. Due to this I am ordering a SS repair. Return SS tech to check pressures prior to installing. Office to reschedule with SS tech and a 2 hour job. We will also need authorization. ; ordrng 1 WPW10239732 (FC Evap) and 1 WPW10643261 (RC Evap) and 1 WPW10364560 (3 Way Valve) and 1 W10309988 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (Dye Drier) and 1 2Hour/SSTech (2 Hour/SS Tech) and 1 AUTHO (Autho), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78750
Justin
Job Details: 03/07/2022
Arrived on site to install previously diagnosed parts l installed the new control and then ran a calibration cycle. I then ran a diagnostics cycle and found the unit running as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78754
Matthew
Job Details: 03/07/2022
"Arrived onsite for dryer not heating. Upon arrival tested unit. Unit would power on and tumble but not heat. Inspected unit and found failed cutoff.. Replaced cutoff and tested. Unit is now heating properly. Recommended customer replaced ventilation hose with shorter hose and have duct cleaned. Excessive moisture and lint buildup in vent hose to exterior ventilation. Notified customer that this is more than likely the reason for the failure, poor air flow"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ00
Near Temple, TX 76502
Jonathan M
Job Details: 03/07/2022
Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. The customer advised that the freezer section was cooling fine but that the refrigerator section seems to have a hard time cooling. Remove the damper cover and found the damper closed. Ran through service test six to open and close the damper and found voltage going to the damper but the damper not opening. Replaced the damper control and tested the unit. The unit began to open and close as designed. Took the unit out of service test mode and found the damper control opening to call the refrigerator section. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76502
Jonathan M
Job Details: 03/07/2022
Arrived on site for a refrigerator thats not dispensing ice. Inspected unit and work area. Confirmed the customers complaint and checked the ice container. Found the ice container completely frosted and clumped at the bottom of the container. Removed all ice and frost buildup. Went to test the unit again and found a triangle piece that holds down the coupling broken as well as the coupling itself completely stripped. Ordering parts and rescheduled customer to 3/14 per the customers request. ; ordrng 1 WP2220458 (Coupling) and 1 WPW10293212 (Chute)
We serviced a
GE WASHER
Model YTW4514PN0DG
Near Temple, TX 76502
Jonathan M
Job Details: 03/07/2022
"Arrived on site for a washing machine that is leaking. Inspected unit and work area. Found the cold water hose leaking right off the back of the washer. Turned off the water and removed the hose from the valve. Could not find any cracks in the water valve. I did find some of the gasket off the cold water hose a little torn. Refit is the gasket and water hose back onto the washer and reapplied water. Found no leaks present. Tested the unit and a normal wash cycle and found the unit filling, agitating, draining and spinning without any leaks. I did instructed customer that the issue was with their water hose and if any leaks become present again, they would need to replace their water hose. The unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78756
Jacob
Job Details: 03/07/2022
Arrived onsite for unit note washer clothes correctly. Put the unit in automatic diagnostics and the unit wouldnt not agitate or spin. When testing can hear a faint hum. Checked the ohms on the capacitor and it did not show anything. Ordered parts. Office to reschedule ; ordrng 1 W10890624 (Motor) and 1 W11158830 (Capacitor) and 1 W10913953 (Actuator)
We serviced a
MAYTAG WASHER
Model MHW4300DW0
Near Kempner, TX 76539
Tyler
Job Details: 03/07/2022
Arrived on site for washer needing previously diagnosed hub assembly. Upon arrival installed required park reassembled and tested the unit and found the washer had no leaks anchored cycle through Phil agitating draining in spinning as designed. Collected remaining balance from previously given labor quote. Call complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76502
Jonathan M
Job Details: 03/07/2022
"Arrived on site for a washing machine thats not completing cycles. Inspected unit and work area. The customer advised that the unit will initially spin and fill with a little bit of water but then will completely shut off before agitating or continuing on with the cycle. Ran the unit through diagnostics and found an F8 E6 (water hazard), F0 E3 (overload), and F7 E4 (basket re-engagement failure) error codes. I checked all water valves, agitation, and high speed spin and found all working as designed. Ran the units are an auto test in the unit ran as designed. I called Whirlpool Techline and spoke to Chris SR# 7733115926. He had me check the water pressure sensor and run the unit through a normal cycle. He advised that there could be an issue with the main control or lower harness but since we could not replicate the issue during a normal wash cycle or during during diagnostics, the issue would have to be with the loading of the unit. Spoke to the customer about Techlines findings and the customer advised that she did not believe Techlines findings due to the fact that she has run this on four different cycles with completely different clothes in the unit all four times. Ordering the main control and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manor, TX 78653
Joe Z
Job Details: 03/07/2022
Arrived onsite to install previously diagnosed parts. Replaced the bi metal harness and called Techline.Tech suggests replacement of control board due to only getting 34V. Tech gave Rs# 7733119263. Replaced control. Tested unit o diagnostics and all test passed. Customer will keep an eye on unit for freezing issues. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Austin, TX 78754
Joe Z
Job Details: 03/07/2022
Arrived onsite for unit rocking. Upon arrival maintenance department could not locate key to enter unit. Will need to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Scott
Job Details: 03/07/2022
"Arrived on site , installed bins . Bins are fitting as designed . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Pflugerville, TX 78660
Scott
Job Details: 03/07/2022
Arrived on site for burner not heating properly. Found switch wasnt powering on and off element . Replaced dual switch . Burner is coming on and off properly depending on temp selected . No other issues found. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Scott
Job Details: 03/07/2022
Arrived on site for rust on dish rack tines . Ordering both upper and lower dish racks . No other issues found with unit . Ordering both upper and lower wheel assembly Incase something breaks transferring parts . No water leaks detected at time of service. Call to set return ; ordrng 1 W10826745 (Upper rack) and 4 W10845760 (Roller wheel)s and 1 8561705 (Lower rack) and 4 8268645 (Lower wheels)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSL01
Near Pflugerville, TX 78660
Scott
Job Details: 03/07/2022
Arrived on site for ice bucket not sitting properly on door . Found ice had built up at auger motor and shaft was pushed up . Cleaned out ice in shaft holder and on auger coupler . Shaft is now positioned properly and turning bin . No water leaks detected at time of service
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, TX 78744
Kevin
Job Details: 03/07/2022
"Arrived on site and inspected dryer and found it is hitting properly but there is no airflow showing on airflow meter. Removed vent hose from rear of dryer and airflow meter is now showing correct. Explained to apartment residence and apartment management that vent to the exterior is clogged/blocked and needs to be cleared before dryer is used again. Left vent hose disconnected from wall to prevent any damage to dryer. Office to collect service fee only, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78744
Kevin
Job Details: 03/07/2022
"Arrived on site, found this model of refrigerator does not come with an icemaker. Confirmed with claims department that one cannot be added and paid for by warranty. If apartment complex wants to add one to this refrigerator it can be purchased as a icemaker kit separately, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Austin, TX 78752
Jacob
Job Details: 03/07/2022
"Arrived onsite to replace parts ordered by the previous tech. Replaced all 3 parts but when testing the unit, the control gave a F8E0 error. Could not get rid of the error code. Need to re order the control and return to replace once again. Need to to still collect the remaining balance from the previous quote. ; ordrng 1 W11032117 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MHWZ400TQ02
Near Austin, TX 78752
Joe Z
Job Details: 03/07/2022
Upon arrival ran unit through diagnostics and found F20 no water detected pressure switch not Tripped and F21 long drain. Found drain filter completely clogged. Cleared filter. Drain now clears correctly. Found stand pipe clogged and over filling. Advised customer to not to use until plumber fixes clogged stand pipe. Need to replace water fill valve and pressure switch.. Replaced fill valve and pressure switch. Tested unit and unit operates as designed. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Austin, TX 78745
Kevin
Job Details: 03/07/2022
"Arrived on site and inspected dishwasher and found wash motor has failed.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP02
Near Lakeway, TX 78738
Brandon
Job Details: 03/07/2022
"Arrived on site to replace failed UI console, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Lakeway, TX 78734
Brandon
Job Details: 03/07/2022
"Arrived on site for customer complaint of error code, door locked, and a noise. Found drain pump running when I plugged unit in, found pressure sensor error code, found over sudsing causing pressure system failure. I removed suds, and ran test, unit tested good."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/07/2022
Arrived on site to replace previously ordered parts for oven. Replaced both hinges and all is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Austin, TX 78734
Brandon
Job Details: 03/07/2022
"Arrived on site for customer complaint of unit shaking during spin. I ran diagnostic test cycle, unit passed test, customer had a small load of towels, unit filled and washed properly, during spin, I explained to customer and showed her how small loads of different size towels can get off balance really easy. I instructed customer to load unit about 50% full to allow unit to balance itself properly. Unit tested good."
We serviced a
GE REFRIGERATOR
Model PSB42lSRBBV
Near Austin, TX 78748
Brandon
Job Details: 03/07/2022
"Arrived on site for customer complaint of light cover falling off, I reinstalled light cover, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Cedar Park, TX 78613
David S
Job Details: 03/07/2022
Arrived on site for sealed system repair. I gained chess to the compressor and dryer. When I punctured the system I found 15psi equalized. I ran the compressor and found it building pressure. I installed a access valve and UV dryer. I out 145 psi of nitrogen into the system and found it holding. I vacuumed the system and put a measured charge of r134a into the system. I powered the unit on and found the freezer pressures holding at 2 psi low and 145 psi high. I let the unit run for 15 minuets and found the freezer evaporator is forming a good frost pattern. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsland, TX 78639
Cliff
Job Details: 03/07/2022
Arrived on site to diagnose a washer that is not cycling. Found shifter arm broken and replaced it. Tested unit and found all is functioning properly at this time. Repairs covered under 1 yr AEX warranty.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
Kimo
Job Details: 03/07/2022
Arrived onsite to install properly diagnosed pat. Upon arrival I installed new upper harness. And tested unit and found unit operating as designed no leaks at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Leander, TX 78641
Kimo
Job Details: 03/07/2022
Arrived onsite for cooktop that wont stop clicking when turned off.upon arrival I installed unit and found it operating as designed. I then gained access to the harness and found harness good nothing founding our separated. I put unit back together and tested unit and found unit operating as designed. I call safety and spoke to David. Sr#7733083374. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Leander, TX 78641
Kimo
Job Details: 03/07/2022
Arrived onsite for refrigerator not dispensing water properly. Upon inspection I found that the unit would dispense properly with out water filter. I replaced filter with one that the customer had and tested unit and found unit operating as designed. I also advised customer to switch to and every drop filter as they seem to work with the unit better than most. I tested unit and found unit operating as designed no leaks at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW
Near Leander, TX 78641
Kimo
Job Details: 03/07/2022
Arrived onsite for washer leaking from door. Upon inspection I found below clogged causing the unit to leak out of the front. I removed the clog and tested unit and found unit operating as designed. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
Jonathan S
Job Details: 03/07/2022
Arrived on site for oven not heating to preheat temperature and center burner not igniting. Inspected unit and work area. Tested center burner and found sparking. Found burner headed greased up and not allowing gas through burner. Disassembled burner and cleaned. Assembled burner and tested operation. Found working as designed. Performed temperature test on bake mode at 350?. Found unit preheated to 374? to allow for heat to escape when adding food. All tested good. Spoke with customer on user care guide and service per.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC
Near Leander, TX 78641
Kimo
Job Details: 03/07/2022
"Arrived onsite for washer not going into agitate. Upon inspection I put unit into diagnostics and found no codes stored. I ran a diagnostics cycle and found unit operating as designed. I check the slide, rotor and splutch and found the all good. I reinstalled all of them and tightened down the rotor screw. Then i checked the wash plate bolt and tighten it down as well, I ran a quick wash cycle with clothes in machine and found unit operating as designed.job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/07/2022
Arrived on site for dishwasher leaking water. Inspected unit and work area. Found unit leaking at element and found heater bushing corroded. Removed failed heater and installed new. Assembled unit and performed diagnostics mode. Checked error codes and found F10-E5 leaking at diverter and F8-E2 note valve electrical error. Ran test mode and found unit would fill then drain and giving error for diverter. Found no water leaking from diverter but continues to click and can not find home position. Will need to replace sump assembly to repair. Found no ETA available on part. Office to schedule return when ETA is available.; ordrng 1 W11416362 (Sump assembly) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Killeen, TX 76541
Wesley
Job Details: 03/07/2022
Travis SR#7733116622 arrived onsite and found unit not able to start a cycle. Called techline as the tech sheet did not provide a way to interpret the saved error codes. With techline determined F7E1 and f7e3. Was advised unit actuator was shorted or the harness had an issue. Visually inspected connections and harness. No obvious issue. Ordering actuator and harness and control. Office to reschedule. ; ordrng 1 W11513246 (Control) and 1 W11481722 (Actuator) and 1 W11335100 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pflugerville, TX 78660
Scott
Job Details: 03/07/2022
Arrived on site for upper rack falling down . Found left hand adjuster failed . Replaced both upper adjusters with kit . Unit is now performing as designed . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Pflugerville, TX 78660
Scott
Job Details: 03/07/2022
"Arrived on site for wash not responding to commands , dead UI. Customer was getting 6-2 error befor failure . Ui would respond .to lock out command . Getting correct voltage . Replaced UI control . Now getting response . Got 6-1, 6-2 errors . Customer had work done from previous company and they had replaced control. Found j17 connection plugged into j18 , correctly installed connector. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78735
Luis
Job Details: 03/07/2022
"1008gate code codeArrived on site. Diagnosed defective screws installed new screws found unit with damaged and missing washer,slab found damaged bin screw hole back end. Ordering washers,and bin ; ordrng 4 W10001190 (Washer)s and 1 W10770920 (Frzr basket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/07/2022
Arrived on site to inspect unit for not starting. Upon inspection found the unit was not starting due to a stuck key from residue. Cleared off residue and started unit. No issues found when tested. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near New Braunfels, TX 78130
Noah D
Job Details: 03/07/2022
"Arrived on site to inspect unit for not cooling, upon inspection found the units compressor was trying to start but made a high pitched noise and stopped, checked the amp draw at compressor and found the relay off the compressor a bit. Plugged in relay firmly. Tested amps and the compressor started normally. Amp draw was normal. Instructed customer to watch the unit and report back to me in a couple hours. If unit is still warm we will need to send a SS tech to diagnose. Office to reschedule ; ordrng 1 W10798721 (Start device) and 1 W10590088 (Cap)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near New Braunfels, TX 78130
Noah D
Job Details: 03/07/2022
"Arrived on site to inspect unit for not heating normally and causing baking to be off. Upon inspection found the unit had a lot of ui to control state status errors, which explains the error seen. unit heated normally. Ordering console and returning with control. Office to reschedule ; ordrng 1 W11297728 (CONSOLE)"
We serviced a
GE RANGE
Model C2S986SELSS
Near Wimberley, TX 78676
Andrey
Job Details: 03/07/2022
"Arrived on site to test unit for warped burner, tested unit for found base and head burners warped, replaced parts tested unit now all burners are igniting, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6DS00
Near Austin, TX 78717
Kimo
Job Details: 03/07/2022
Arrived onsite for gas cooktop with discolored flames. Upon arrival I found that customer had a humidifier in the kitchen. I turned humidifier off and opened door and tested unit and found that the flame turned from orange to blue. I advised customer that moisture can cause the flames to change colors and demonstrated this to her. No leaks found at this time .job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78681
Kimo
Job Details: 03/07/2022
Arrived onsite for dishwasher not draining properly. Upon arrival I checked garbage disposal and found it clogged. I removed clogged and tested unit and found unit operating as designed no leaks at this time. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kyle, TX 78640
Jacob
Job Details: 03/07/2022
Arrived onsite for the touch screen not responding. Looked at the unit and unit did not respond to the touch. Flipped the breaker. The touch screen started was working once again. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78739
Andrey
Job Details: 03/07/2022
"Arrived on site to replace heating element per SP W11540964 - Special Project S17304, replaced heating element, tested unit, unit running as designed, no leaks detected job complete"
We serviced a
GE MICROWAVE
Model JVM1850SM4SS
Near Austin, TX 78737
Andrey
Job Details: 03/07/2022
"Arrived on site to test unit for squeaking sound, tested unit found noise coming from transformer cooling fan, replaced fan tested unit, unit now running as designed, job complete"
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Dripping Springs, TX 78620
Andrey
Job Details: 03/07/2022
"Arrived on site to test unit for grinding noise, tested unit found retention clips vibrating against compressor, customer stated that this was the sound he was hearing,adjusted clips no unusual sound is now present, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1015XTXS2
Near Killeen, TX 76549
Tyler
Job Details: 03/07/2022
Arrived on site for dishwasher not draining. Upon arrival confirmed issue. Found disposal and drain line clear. Found 120v stable to drain but drain failed to run. Replaced drain. Reassembled and tested unit. Found no leaks and unit fully cycling and drain8ng as designed. call complete
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Kyle, TX 78640
Brandon
Job Details: 03/07/2022
"Arrived on site for customer complaint of unit leaking, found leak coming from defrost drain overflow, I removed ice build up and cleared drain line, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kyle, TX 78640
Jacob
Job Details: 03/07/2022
Arrived onsite for the touch screen not responding. Looked at the unit and unit did not respond to the touch. Flipped the breaker. The touch screen started was working once again. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Woodway, TX 76712
Jonathan M
Job Details: 03/07/2022
Arrived on site for a dishwasher that is leaking small amounts of water around the gasket. Inspected unit and work area. The customer advised that the sides of the inner door are gaining steam and water after operation. It is not bad enough where it is leaking but they are concerned that it will begin to leak if the unit is not serviced. I did run the unit through an auto cycle and could not replicate any leaks but did find the gasket bowed in two separate areas with a slight tear on one of the corners. Want to head and replaced the door gasket with a truck stock door gasket. Tested the unit again in the unit is working as designed. Call complete.; used 1 W11483553 (Door gasket) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AB0
Near Kyle, TX 78640
Leonardo
Job Details: 03/07/2022
Arrived on site to test unit for oven not igniting. Test unit and found bad igniter. Replaced igniter
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 03/07/2022
Arrived on site to replaced magnetrons capacitor and diode. Replaced all 3 parts test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Austin, TX 78759
Gerry C
Job Details: 03/07/2022
"Arrived to instal arts purchased by CX. I found the slides were too long for the installation and will require modification. I advised the CX that it is within my abilities to modify and it will be two hours labor. The right RC door gasket had several damaged areas and will require replacement. I will inform the office when the slide modification is complete and then the office will schedule return service with the CX. I flipped the failed slides to allow slightly better use. No leaks observed during service.; ordrng 1 2268265 (Gasket, right RC DOOR) and 1 ContactGCpriortoreschedule"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS05
Near Austin, TX 78738
Leonardo
Job Details: 03/07/2022
Arrived on site to replaced tod. Replaced tod test unit and unit test good job complete.
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Austin, TX 78738
Leonardo
Job Details: 03/07/2022
Arrived on site to replace left track. Replaced track test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Lakeway, TX 78738
Leonardo
Job Details: 03/07/2022
Arrived on site to replace ui control board and sensor. Replaced all 3 parts test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78748
Luis
Job Details: 03/07/2022
"Arrived on site for no water or ice. Diagnosed frozen line due to air seeping out between fan scroll and air tower,defrosted line added sealer between gaps. Tested water dispenser passed,ran icemaker test passed,ran fill test passed ."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Austin, TX 78737
Luis
Job Details: 03/07/2022
"Arrived on site. Diagnosed a defective drain pump,replaced defective pump and hose,ran water through pump leaks; used 1 WPW10493860 (Hose) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Seguin, TX 78155
Noah D
Job Details: 03/07/2022
"Arrived on site to inspect unit for leaking. Upon inspection found the units front right corner wet but not actively leaking, filled and ran cycle twice with no water. Tested with cardboard underneath to be able to see water and found none. Adjusted feet and instructed customer on proper loading. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 03/07/2022
Arrived on site for dishwasher upper rack wheels being broken. I replaced the adjuster and tested the unit. It is now working as designed. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/07/2022
"Arrived on site to inspect unit for not running normally, upon inspection found the unit was squeezing due to a bad pulley. Quoted customer to replace needed parts. Customer accepted. Replaced parts. Tested with no issue. Complete"
We serviced a
ROPER DRYER
Model RED4516FW
Near New Braunfels, TX 78130
Noah D
Job Details: 03/07/2022
"Arrived on site to inspect unit for not drying or starting, upon inspection found the unit had a newly wired outlet. I checked the outlet and found no power, turned on power from exterior breaker and aLl functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/07/2022
"Arrived on site and inspected dishwasher found wash motor has failed. After replacement started a normal cycle and it is progressing normally, job complete"