Near Austin, TX 78735
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL n/a "Arrived on site and inspected washer and found it is unplugged, after reattaching to power washer is showing F3E1 and constantly draining. Cleared pressure hose from both sides and draining has stopped. If needed correct pressure sensor could still be found as well as pressure hose and air trap,
Near Austin, TX 78758
David S
Job Details: 02/26/2021
RANGE WHIRLPOOL WEE510S0FS1 Arrived on site to install previous diagnosed part. I installed the new console control. The unit is working as designed. Job complete.
Near Austin, TX 78758
David S
Job Details: 02/26/2021
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. The unit is now working as designed. Job complete.
Near Austin, TX 78702
Robert
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW94HEXW2 Arrived on job for complaints of code. Ran diagnostics and found code for water. Reset washer and test.
Near Wimberley, TX 78676
Brandon
Job Details: 02/26/2021
OVEN WHIRLPOOL WFE515S0JB0 "Arrived on site for customer complaint of broken outer glass, part not yet received, ordering glass. ; ordrng 1 CNOTE (Office to reschedule)"
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived onsite for unit display and UI not operating. Upon arrival found unit UI struggling with stuck buttons, also found display was completely out. Ordering both. Office to reschedule. TO requested. ; ordrng 1 W11481723 (Display) and 1 W11162732 (Console)"
Near Austin, TX 78729
David Z
Job Details: 02/26/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install previously diagnosed parts to resolve screeching noise coming from under washer. Installed new motor belt and cam. Retested unit and screeching is now gone. All is working as designed. Call complete.
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS321SDHB05 Arrived onsite for previously diagnosed parts. Upon arrival replaced damper door.
Near Hutto, TX 78634
Scott
Job Details: 02/26/2021
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for loose screw . Found screw in oven liner loose . Tightened up screws . No other issues found with range . No leaks detected at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/26/2021
WASHER GE S2100E1WW "Arrived on site for washer not spinning water out of clothes. Inspected unit and work area. Found a kink in drain line going to stand pipe. Corrected drain line. Removed front access panel and found oil from transmission has leaked out and standing water in bottom of unit. Ran unit in fill, agitation and spin. Found failed bearing inside of transmission and tub seal causing leak. Found bottom panel and motor had major rust buildup.
Near Pflugerville, TX 78660
David S
Job Details: 02/26/2021
COOKTOP WHIRLPOOL WCC31430AB03 Arrived on site for cooktop cycling on and off. I inspected the unit and work area. I checked the coils and found them within range for resistance. I found good voltage being sent to the unit. I tested the coils and found them cycling on and off like designed. I spoke to the customer about the units operation and how the coils heat. Unit is operating as designed. Job complete.
Near Austin, TX 78748
Leonardo
Job Details: 02/26/2021
DISHWASHER AMANA ADB1400AGB1 Arrived on site to test unit for not drying. Test unit and found heating element working as designed and customer using rinse aid. Customer had mostly plastic cookwear in unit. Advised customer to air dry when using mostly plastic rubber wear or cookwear. Job complete.
Near Leander, TX 78641
Tommy
Job Details: 02/26/2021
REFRIGERATOR GE PFE29PSDASS "Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor, ice door, and spring and tested, unit is operating as designed. Job Completed."
Near Elgin, TX 78621
Jacob
Job Details: 02/26/2021
DISHWASHER HOTPOINT HDA2100H55WW Arrived onsite for unit not getting pumping out the water. Tested unit. The timer would not go into drain mode. Did not have parts. Need for parts to come in. Office to reschedule; O-emld tckt
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2021
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to install previous diagnosed part. Gained access to sump assembly. Removed failed sump assembly and installed new. Performed diagnostics mode, monitored test cycle and observed for possible water leaks. All tested good, no water leaks detected.
Near Austin, TX 78753
Matthew
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5005KW0 "Arrived onsite for washer leaking. When testing unit found water leaking from fill valve. Will need valve replaced. Ordering valve assembly, office to reschedule. ; ordrng 1 W11038689 (valve)"
Near Cedar Creek, TX 78612
Jacob
Job Details: 02/26/2021
WASHER MAYTAG MVWC565FW1 "Arrived onsite for unit not putting in cold water. Tested unit in diagnostics. Found that cold water will not fill. Checked cold water from the wall, cold water was coming in good. Ordered part. Rescheduled with customer. ; ordrng 1 W11038689 (valve)"
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for unit ice maker not working. Upon arrival found unit had lost power and water was frozen in unit. Defrosted and tested. Unit is now operating as designed. Job Completed.
Near Leander, TX 78641
Lou
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to inspect microwave venthood light burnt out and unit not heating properly. Upon further inspection, I found the venthood light bulb glass missing from the base. I removed the base and inspected the main control and found the venthood light relay burnt and split. I removed and replaced the control and using a tester light bulb tested the light and it operated as designed. Tested the unit with a cup of room temp water and the water temp,was approximately 110 degrees at the end of the cycle. Unit is operating as designed, job completed"
Near Austin, TX 78731
Luis
Job Details: 02/26/2021
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for damaged wires at door hinge,removed defective door installed a new freezer door checked door seal good."
Near Austin, TX 78737
Luis
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for u it not dispensing ice. Found deli control unresponsive,removed deli control found damaged harness and control,tested dispenser diagnosed auger motor seized. Ordering motor,shaft,deli control and door. ; ordrng 1 W10822606 (Motor) and 1 WPW10347114 (Shaft) and 1 WPW10769076 (Deli control) and 1 W10815669 (Deli door)"
Near Canyon Lake, TX 78133
Richard
Job Details: 02/26/2021
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not draining. During testing found that the pump is not draining. Replaced pump and draining issue has been resolved. Tried to put washer into diagnostics and it did not go. Replaced control and did a calibration and washer tested okay. Complete
Near Austin, TX 78749
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5100HW0 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement couldnt test washer apartment maintenance doesnt have it hooked up to power or water. Job complete."
Near Austin, TX 78759
Luis
Job Details: 02/26/2021
REFRIGERATOR MAYTAG MFC2062FEZ01 "Arrived on site for noise complaint. Ran diagnostics compressor powered on customer complaint of compressor noise,no odd noise from compressor normal operating sound customer
Near Pflugerville, TX 78660
Scott
Job Details: 02/26/2021
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer tumbling and not heating . Checked voltage at terminal block ,found dropping one leg . Flipped breakers , still missing a leg . Recommended customer have an electrician check breaker and outlet . No lint build up at time of service. Job complete ."
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/26/2021
WASHER MAYTAG MVW6230HC0 Arrived on site for Squeaking or Squealing Noise - Top Load Washer. Placed in diagnostics and no error codes came on. Ran through agitate and spin and could hear the belt squealing. Removed belt and installed new belt. Squealing is gone. Job completed.
Near Wimberley, TX 78676
Brandon
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL ED5LVAXW002 "Arrived on site for customer complaint of unit not cooling, found failed start device, part has not arrived yet, ordering part. ; ordrng 1 CNOTE (Office to reschedule)"
Near Bertram, TX 78605
Cliff
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that is not cycling. Found hot water not turned on at wall. Due to location and access issue homeowner will need to pull unit from closet and turn water on. No further repairs to be done at this time. No leaks were found at time of service.
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/26/2021
WASHER MAYTAG MVWC565FW2 Arrived on site for Not Operating or Won't Start - Has Power - Top Load Washer. Customer provided a email receipt showing washer is still within its first year warranty. Placed in diagnostics and F1E1 and F8E1. Ran through diagnostics and cold water was barely trickling in from the wall. Customer will be reaching out to a plumber to find why water pressure is so weak at the cold valve. With error codes removed control and installed new control. No leaks detected. Job completed.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2021
WASHER MAYTAG MAH6700AWW Arrived on site for Neptune washer making loud noise. Inspected unit and work area. Performed diagnostics mode and tested spin operation. Found failed bearing. Will need to replace rear tub and needs 2nd tech.
Near Hutto, TX 78634
Scott
Job Details: 02/26/2021
DISHWASHER MAYTAG MDB8969SDM2 Arrived on site for poor dish washing . Ran diagnostics . Upper spary arm didn’t move at all during test . Found weak wash motor . Will need sump and pump. Need AUTHO. No water leaks detected at time of service. Job complete .; ordrng 1 WPW10591570 (SUMP AND MOTOR )
Near Austin, TX 78746
Kevin
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site and inspected refrigerator and found inlet water valve is broken, took 1 picture, inlet valve will need to be replaced. ordrng 1 W11312191 (Valve)"
Near Austin, TX 78758
Luis
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for ice bin stuck and not dispensing ice. Removed ice build up in bin removed bin cleared ice,tested dispenser found spring in shaft stuck,disassembled shaft,cleaned shaft spring,reassembled shaft assembly tested ice dispenser unit working as designed"
Near Manor, TX 78653
Matthew
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived onsite for microwave light issues. Upon inspection found safety issue. Found that the light socket shorted causing the bulb base to break inside. Customer could not safely replace bulb. Had to unplugged unit disassembled base to access housing cavity and remove housing to correct the issue. Unit is no longer a safety issue. Job complete
Near Leander, TX 78641
Lou
Job Details: 02/26/2021
ICE MACHINE KITCHENAID KUIX535HBS00 "Arrived on site to inspect ice machine with constant water running. Upon further inspection, the customer advised that they can hear the water constantly running in the unit. I turned the unit on and observed it for approximately 30 minutes and found no excess water running. Once turned on, I found the reservoir full so I removed the reservoir cap and allowed the water to drain. Once the reservoir filled it began to circulate to the evaporator. After the first initial fill and drain, the reservoir filled again and began to cycle and formed a sheet of ice on the evaporator and then flowed to the grid cutter and cut the ice and another cycle began. I explained the process of the unit making ice to the customer. No water leaks observed during service, job completed."
Near Smithville, TX 78957
Jacob
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for unit shutting off on its own just before 10min of unit being on. Checked all components to the sealed system. All voltage checked good. Let unit run for 15-20min, no frost pattern visible. Found that a sealed system issue is the problem.
Near Austin, TX 78745
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and replaced control board diagnosed on previous visit and washer is now operating normally, job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for not cleaning clothes, upon inspection found the washer not filling at all, will need new valve. Ordering part, office to reschedule ; ordrng 1 W10869799 (VALVE)"
Near San Marcos, TX 78666
Noah D
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for not drying, upon inspection found the washer working but not draining completely, replaced control for a bad pressure triac. Complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDT790SAYM "Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Tested drain pump and found pump getting voltage and just making humming sound. Found customer had put drano in dishwasher. Removed water with shop vac and removed pump. Found glass in pump housing, found damaged impeller on pump and rough pump housing. Informed customer that pump would need to be replace and will attempt to smooth housing. Removed failed pump and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected. Spoken with customer on possibility of Drano causing leaks and not to use in dishwasher.
Near Austin, TX 78704
Robert
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW8300SW02 Arrived on job for complaints of not spinning. Found rear bearings bad .
Near Austin, TX 78736
Leonardo
Job Details: 02/26/2021
DISHWASHER GE DDT575SSF6SS Arrived on site to test unit for not filling with water. Test unit and found bad float switch. Replaced switch test unit and unit test good job complete.
Near Killeen, TX 76542
Wesley
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH2175XVB1 Arrived onsite and installed the door. Unit is now operating as designed.
Near Austin, TX 78744
Kevin
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL wrs311sdhm05 Arrived on site and found refrigerator has been moved to garage number five while awaiting parts. Both doors will need to be replaced they are damaged.; ordrng 1 LW11258439 (Door) and 1 LW11259517 (Door)
Near Salado, TX 76571
Kayman
Job Details: 02/26/2021
FREEZER WHIRLPOOL WRV986FDEM01 Arrived onsite for refrigerator with no interior lights and the dispenser not working. Upon inspection I found the dispenser had icons lit but it would not dispense water or ice. I am able to put the unit into diagnostics. I found the pantry UI dead. I cycled power then I accessed the power supply and confirmed voltage coming in and out of the board. I accessed the pantry UI and found the cavity full of water and one or more of the connectors shorted and disconnected from the board. Due to the damage of the connector I am not able to repair today. I will need to order the pantry Drawer (W10815674). I spoke to techline to report the issue. They advised that I disconnect the pantry UI completely. I did and it restored interior light function as well as the dispenser. They advised I return with the UI harness just in case. Requesting AUTHO and to Office to R/S due to part availability and authorization needed. ; ordrng 1 W10815674 (Pantry drawer)
Near Austin, TX 78717
David S
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for fridge not reaching set temperatures. I inspected the unit and work area. I spoke to th customer and he stated back in November another company came out and installed a uv dryer into the system. I gained access to the compressor and found a UV dryer. I hooked my gauges up and found the system low and refrigerant. I evacuated the system and gained access to the rc evaporator. I found dye at the suction tube under the thermistor. I replaced the evaporator and secured the thermistor to the evaporator with a zip tie and foil tape. I pulled a vacuum on the system and found no leaks. I put a measured charge into the system and found pressure building and holding as designed. Job complete.
Near San Marcos, TX 78666
Andrew
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to replace ice maker heater per previous tech. Upon arrival found ice maker switch was in the off position. Turned ice maker on. Found connection J5 on UI board not connected. Secured connection. Ran diagnostics and found unit is working as designed. Called techline to confirm findings and found no issues present. No leak detected. Job complete.SR#7730107053
Near Briarcliff, TX 78669
Brandon
Job Details: 02/26/2021
COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site for customer complaint right front and left front burners having orange flames, found unit need LP conversion kit, ordering part to be shipped to customer and a licensed plumber needs to install. ; ordrng 1 W11238042 (LP conversion kit) and 1 Cnote (Drop ship to customer)"
Near Cedar Creek, TX 78612
Jacob
Job Details: 02/26/2021
MICROWAVE GE JE1590SH01 Arrived onsite for unit not powering on. Looked at unit. Found that the transformer possibly is the issue and other parts could possibly go bad once transformer is replaced. Ordered parts.Office to reschedule. Need authorization before returning ; ordrng 1 WB21X10046 (themostat upr heater) and 1 WB27X10233 (capacitor) and 1 WB27X10795 (TRANSFORMER )
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/26/2021
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA "Arrived on site for FRIDGE NOT COOLING. FRZR SEEMS TO BE FINE. Found freezer side packed too full with items blocking proper air flow. Removed evaporator cover to ensure the evap was not frozen over checked good. Dampener was blowing cold air through prior to removing the items in freezer, but the air flow was not strong. Once items were completely removed the air flow was stronger. In the case that removing items from the freezer does not fix the fridge cooling issue
Near Austin, TX 78702
Luis
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for water leaking. Found water leaking from single solenoid valve in compressor compartment,ordering a new valve. ; ordrng 1 W11312191 (Valve)"
Near San Marcos, TX 78666
Andrew
Job Details: 02/26/2021
OVEN WHIRLPOOL AER6303MFS2 Arrived on site to replace harness per previous tech. Replaced harness. Both bake and broil element tested good. Thermal fuse tested good. Unit did not have power cord so unable to fully test. Job complete.
Near Austin, TX 78758
David Z
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose washer that is not running and has broken connections. Was able to get up it in diag mode. Latch keeps triggering on and off. Found the hoses were broken off at the valves. Unit needs a new inlet valve and a new control. Control isnt responding to any settings or button pushes. Office to schedule when parts arrive. ; ordrng 1 W11038689 (Inlet valves)
Near Austin, TX 78731
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL MVWB855DC3 "Arrived on site and found F6 E2 error code showing when diagnostic cycle is attempted, a new control panel and control board will be needed to correct the issue control panel
Near Buda, TX 78610
Richard
Job Details: 02/26/2021
WASHER MAYTAG MVWC555DW0 Arrived onsite for the washer making the same noise as before. During inspection found that the wash plate bolt had come loose. Took bolt out and applied thread lock and tighten bolt back on. Washer tested good. Complete
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2021
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for oven not powering on after storm. Inspected unit and work area. Measured voltage to thermal fuse and found no voltage going out. Powered unit off at circuit breaker. Measured resistance of fuse and found opened. Found failed thermal fuse. Office to schedule appointment when ETA is available on part ; ordrng 1 OFFICETOSCHEDULE (APPT)"
Near Austin, TX 78732
David Z
Job Details: 02/26/2021
DRYER WHIRLPOOL GEQ9800PW2 "Arrived on site to diagnose dryer that had low heat and light out. On arrival customer said vents had been cleaned and heating is now fine, and bulb is the only issue. Pulled and checked bulb and found burnt out filament. Waiting on new bulb to complete repair. Office to schedule when we get a new bulb. ; O-emld tckt"
Near Round Rock, TX 78681
Tommy
Job Details: 02/26/2021
WASHER MAYTAG MVWB850YW0 Arrived onsite for previously diagnosed parts. Upon arrival removed unit lid and hoses then removed valve connected new valve and hoses then tested. Unit is now operating as designed.
Near Pflugerville, TX 78660
David S
Job Details: 02/26/2021
WASHER AMANA NTW4516FW3 Arrived on site to install previous diagnosed part. I gained access to the valve and replaced it with new. The unit is in a garage and could not be tested properly. Job. Complete.
Near Spicewood, TX 78669
Brandon
Job Details: 02/26/2021
DRYER LG DLEX3070W "Arrived on site for customer complaint of unit shutting down and restarting on its own, called LG tech line, found failed motor, ordering motor. ; ordrng 1 4681EL1008A (Motor)"
Near Driftwood, TX 78619
Brandon
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KRFF507HPS02 "Arrived on site to replace failed valve, after replacing unit tested good."
Near Austin, TX 78703
Robert
Job Details: 02/26/2021
WASHER MAYTAG MVW7232HW0 Arrived on job for complaints of no water error. Found valve not working for cold water. Replaced valve and test.
Near Leander, TX 78641
Lou
Job Details: 02/26/2021
RANGE WHIRLPOOL WFG525SOJV0 "Arrived on site to inspect range control panel damage. Upon further inspection, I found a small dent on the lower left corner of the panel. Removed and replaced the panel and removed the protective cover and immediately saw a small dent on the upper left corner area of the panel (photo). I am ordering another panel and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11165540 (Panel) and 1 CNOTE (TECH TO INSPECT)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/26/2021
OVEN KITCHENAID KODE300ESS04 Arrived n site for ovens interior lights flickering intermittently. Inspected unit and work area. Lights did flickering while servicing. Measured incoming voltage at J8 black and white. Found voltage at 124 and no changes in voltage. Called tech support and spoke with TJ. He stated to replace power appliance manager. (Sr# 7730107080). ;
Near Austin, TX 78737
Luis
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for cooling complaint,per customer fan would stop running and upper section of freezer will thaw,replaced the evaporator fan motor,powered unit on fan powered on with a good high speed,good frost pattern on evaporator"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect Icemaker for not making ice, upon inspection found the same error codes as previously found, tried new Icemaker with no change, called Techline. Sr # 7730107481 and was told to order door due to cut wires. Office to reschedule ; ordrng 1 W11089011 (FREZZER)"
Near Manchaca, TX 78652
Leonardo
Job Details: 02/26/2021
OVEN GE JT5500SF3SS Arrived on site to replace thermal fuse. Replaced fuse test unit and oven heating to 350 job complete.
Near Austin, TX 78759
David Z
Job Details: 02/26/2021
WASHER GE GHWN8355D0MC "Arrived on site to diagnose washer making loud noises. Could feel the basket resisting being turned and screeching. Removed rotor from bottom of the unit and found rust all over the rotor and stater, and loose gearcase shaft. Screeching is the rotor scraping against the stater.
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
DRYER MAYTAG MEDX6STBW0 Arrived onsite for unit making whistle noise. Upon arrival found unit had change in bottom as well as left bottom wheel was jammed. Cleaned unit out and got wheel free. Tested operation unit is operating as designed. Job Completed.
Near Austin, TX 78738
Robert
Job Details: 02/26/2021
COOKTOP WHIRLPOOL G7CG3665XS00 Arrived on job to deliver parts to customer. Left parts on porch.
Near Pflugerville, TX 78660
Scott
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for upper rack falling down. Found wheels broken on right side adjuster . Replaced adjusters with kit. All checks normal, no other issues found with racks. No water leaks detected at time of service job complete"
Near Andice, TX 78628
Lou
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found water on the floor at the front of the unit. I found water damage to the cabinet baseboards to the left and right of the unit (photos). Placed unit in diagnostics showing no error codes and tested. I found the unit leaking at the valve and was a slow leak. Canceled diagnostics and removed the unit from the cabinet space and found more water damage on the wall behind the unit and on the sides of the cabinets (photos). I removed the valve and found the connection from hose to valve not secured and the hose to its connector was rusted (photo). Using Teflon tape, I sealed the connection from valve elbow to the hose and tightened. Retested the unit and it is operating as designed with no further leaks. I recommended that the customer have the water hose replaced due to the rusting and potential future failure and more leaking. I provided recommendations for use & care as
Near Spicewood, TX 78669
Brandon
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS04
Near Lakeway, TX 78734
Brandon
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for customer complaint of ice not dispensing, found broken ice container, found power to auger motor, failed auger motor, found failed ice maker, letting to much water into mold so ice is clumping together. Ordering ice bin assembly if available, ice maker, and auger motor. ; ordrng 1 WP2252265 (Ice bin button) and 1 2252207 (Ice bin latch) and 1 WP2198608 (Spring for ice bin) and 1 Cnote (Auth) and 1 Cnote (Parts research for whole ice container assembly) and 1 W10822635 (Auger motor) and 1 CNOTE (Office to reschedule)"
Near Round Rock, TX 78681
David S
Job Details: 02/26/2021
WASHER MAYTAG MVWC360AW0 "Arrived on site for washer not working properly. I inspected the unit and work area. I found fault code f2e1 stuck key, f7e1 basket fault speed, f0e2 over suds error. I attempted to spin the basket and it would not spin. I gained access to shift actuator and manually shifted the unit. I found the agitator spinning but not the tub. I removed the tube and found the gear case seized. I managed to loosen the gearcase and it spun. I reassembled the unit and put it through a diagnostics cycle. I found the unit working but the gearcase sounded warn out and is failing. I spoke to the customer about the unit.
Near Austin, TX 78728
Justin
Job Details: 02/26/2021
DRYER WHIRLPOOL WED85HEFW2 Arrived on site for dryer not heating. I found control not sending voltage to heating element. Replaced control and unit now working as designed. Call complete.
Near Austin, TX 78745
Luis
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for broken wires on door hinge,removed defective door installed a new freezer door,remolded door seal checked door operation good. WUWBL00FPL1"
Near Austin, TX 78745
Leonardo
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit leaking. Customer had unit in the garage not connected to water or power. Found damaged gasket on right side will order new gasket. Office to reschedule ; O-emld tckt
Near Manor, TX 78653
Matthew
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite to replace previously diagnosed parts. Replaced drain pump, pump and motor and control. Tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Killeen, TX 76542
Wesley
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL ED5FHEXVQ00 "Arrived onsite and found failed compressor. Unit has aftermarket relay installed and 120volts to the compressor but no compressor function. Did not detect water leak at time of service. Did find water dispenser coupling to door not installed properly. Corrected. Found compressor windings to ohm at 5ohms, 6 ohms and 25 ohms. Sealed system repair will be needed harness and start device restored, autho required. ; ordrng 1 2311733 (Harness) and 1 W10120459 (Compressor) and 1 WPW10143759 (If drier) and 1 TJ90SF8404 (Access valve)"
Near Austin, TX 78737
Leonardo
Job Details: 02/26/2021
OVEN WHIRLPOOL WOS92EC0AS01 Arrived on site to test unit for run away temp and sensor error. Test unit and unit test good job complete.
Near Harker Heights, TX 76548
Al
Job Details: 02/26/2021
RANGE WHIRLPOOL JGBS80DEM1BB "Arrived on site to install previously ordered parts.Removed and replaced the bake igniter, control, overlay,center burner cap.Reassembled and unit tested as designed to customers satisfaction.Job complete"
Near Leander, TX 78641
Justin
Job Details: 02/26/2021
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to install previously diagnosed parts. I cycled power off at the breaker. I then gained access to the fuse and installed the new one. I turned power back on at the breaker. Unit UI lit right up. I preheated the unit on bake to make sure it was functioning. Customer also stated she felt the temps were not correct, so I tested the temps with my thermocouple. Unit got to proper temps and averaged at 337.5°F, I calibrated it 15°F up. Unit is now working as designed.
Near Killeen, TX 76542
Wesley
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW95HEDW Arrived onsite for valve that had split and is now a leaking valve. In replacing the valve determined dispenser housing to also be brittle and broken and leaking. Ordering dispenser and returning with valve to repair. . ; ordrng 1 W10575334 (Dispenser)
Near Little River-Academy, TX 76554
Kayman
Job Details: 02/26/2021
DISHWASHER GE GSD2100V55BB Arrived onsite for dishwasher not draining and previous issue returned. I removed and replaced the solenoid but the unit would still not drain. After speaking with PR we determined that the timer must have gone bad again or was a bad part from the factory. I will order a timer (WD21X10474) and a solenoid (WD21X10268) just Incase. Office to R/S. ; ordrng 1 WD21X10474 (Timer) and 1 WD21X10268 (Solenoid)
Near Austin, TX 78731
Kevin
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site and inspect the dishwasher and found no power showing on display, found harness at control board is not connected properly and after resetting it dishwasher is operating normally, job complete"
Near Killeen, TX 76549
Wesley
Job Details: 02/26/2021
DRYER WHIRLPOOL MEDC465HW0 "Arrived onsite for intermittent squeal. Unable to replicate, ordering the noise repair kit. All else checks good. Office to reschedule. ; ordrng 1 4392065 (Repair kit)"
Near Temple, TX 76504
Tyler
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KSRS25FGBL02 "Arrived on site for refrigerator not cooling properly. Upon arr I found all lights, Evap & condenser fans running as designed. I found no ice or coldness of an6 kind on th3 evap coil. I checked compressor and it was trying to start and repeatedly died. I found amperage to the compressor was fluctuating between .8 & 16.53 amps each time I tried to run. I verified start device was intact and functioning as designed. Unit will need a new sealed system repair including but not limited to compressor, drier, etc. office to reschedule once availability of parts and ahs autho is acquired. ; ordrng 1 CNOTE (Ahs autho needed) and 1 CNOTE (2hr repair) and 1 Unknown (Uv drier) and 1 Unknown (Access valve (coupler)) and 1 W10309994 (Compressor)"
Near Bartlett, TX 76511
Kayman
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for refrigerator with FC door not sealing. Upon inspection I found the FC hinge bending downward causing the door to get caught and wont shut unless you push on the door. It also looks like the upper washer on the hinge is wearing down. I am ordering a washer upper(WP489467) lower( WP487576 ) hinge center(WP2166037) office to R/S ; ordrng 1 WP489467 (Washer upper) and 1 WP487576 (Washer lower) and 1 WP2166037 (Hinge)
Near Copperas Cove, TX 76522
Al
Job Details: 02/26/2021
WASHER MAYTAG MVWC565FW1 Arrived on site and inspected washer filling issues.Customer advised unit was not filling properly during the recent winter storm.I tested the unit and unit tested as designed.Customer was certain the issues were caused by the freezing temperatures since the unit is housed in the garage.Unit tested as designed.Job completed
Near Austin, TX 78744
Leonardo
Job Details: 02/26/2021
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for oven not getting to temp. Calibrated oven test not and unit test good average temp for top and bottom oven around 350°
Near Killeen, TX 76549
Wesley
Job Details: 02/26/2021
RANGE MAYTAG MERH865RAB "Arrived onsite and found burnt out bake element. All else checks good, ordering element to repair. Office to reschedule. ; ordrng 1 WPW10276482 (Element)"
Near Copperas Cove, TX 76522
Al
Job Details: 02/26/2021
DRYER FRIGIDAIRE GLER331AS2 Arrived on site and inspected Frigidaire dryer making an unusual noise.Confirmed the complaint and found he idler and shaft were causing the issues.Removed and replaced the parts.Reassembled and customer was satisfied with the repair.Job complete
Near Waco, TX 76712
Jonathan M
Job Details: 02/26/2021
DISHWASHER GE GDF570SSF4SS Arrived on site to install previously diagnosed part. Inspected unit into work area. Replaced flood switch and tested unit. Unit still would not heat. Replace TCO and pump assembly and tested unit. Unit began to heat and is now working as designed. Tested unit by filling water and draining it out. Found no leaks. Unit is working as designed. Call complete.
Near Killeen, TX 76543
Wesley
Job Details: 02/26/2021
WASHER MAYTAG MVWX655DW1 Arrived onsite and found board needed to be reset and wiring reseated. After repairing wiring and resetting unit is now operating as designed. Advised customer on repair. No parts needed.
Near Belton, TX 76513
Kayman
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ Arrived onsite for dishwasher not cleaning or heating but water entering the unit. Upon inspection I found a stored error code of F4E3 for failed motor. I let the cycle run and found the diverter clicking and humming but not pushing any water through the spray arms. I confirmed the heater is working but I am ordering the sump and motor (W11087376) for repair as well as the heater(W10703867) and control just Incase. ; ordrng 1 W10703867 (Heater) and 1 W11087376 (Sump n motor)
Near Waco, TX 76708
Jonathan M
Job Details: 02/26/2021
RANGE WHIRLPOOL W5CE3024XB00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace right front infinite switch and tested unit. Unit is now working as designed.Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 02/26/2021
MICROWAVE GE JVM1540SP1SS "Arrived on site and inspected microwave not starting.Confirmed the complaint and found the unit had 120 at the outlet, but when he door was closed, the unit counted down on the control, but didnt actually heat at all.Found the door was severely damaged and possibly causing the units issues.Ordering the WB55X10948 door assembly (black) and returning with previously ordered parts.Office to schedule return services due to part availability.Needs more work.; ordrng 1 WB55X10948 (Door assembly Black)"
Near Austin, TX 78759
Matthew
Job Details: 02/26/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for dishwasher not drying properly. Put unit in diagnostics and found no error codes pertaining to the heating circuit. Tested element and was positive for continuity. Recorded 14 ohms of resistance , 6.2 amps, 120 volts at the control. All components were testing good. Did notice that the customer was not using rinse agent and incoming water was cold. Recommended customer run hot water at tap before starting a wash and continued use of rinse agent. Also notified customer that unit should be on a dedicated circuit."
Near Little River-Academy, TX 76554
Kayman
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for refrigerator with interior lights out. I replaced the FC module and all lights restored function. Job complete.