We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78750
David S
Job Details:
08/10/2022
"Arrived on site for fresh food evaporator freezing over. I followed service pointer W11329116C. I found the software version is 6, I also found the rc evaporator thermistor open. I tested the defrost circuit and found it open. The service pointer covers the evaporator cover, which includes the thermistors, and the control ; ordrng 1 W11204566 (Harness fz)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78727
David S
Job Details:
08/10/2022
"Arrived on site for fridge section fan making a noise. I inspected the unit and work area. I found the rc evaporator frozen over, and the drip pan warped. I followed service pointer W11092686, labor is covered parts are not. The unit will need a new drip pan kit, evaporator motor and support. ; ordrng 1 WPW10389152 (Fan Support) and 1 W11457241 (Drip pan)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Liberty Hill, TX 78642
Gerry C
Job Details:
08/10/2022
"Arrived to instal parts. Special Project?S22916 - Parts and Labor. R/R racks and found that additional parts by warranty were required. Discussed with office double labor requested due to complexity of repair. CX had been sent upper and lower racks. However, portions of the adjustable racks were corroded. Advised CX to replace; ordrng 1 WPW10082853 (Upper rack adjustable tine retainer) and 2 W10194862 (Upper adjustable tine)s and 1 WPW10056351 (Lower adjustable tine)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Kyle, TX 78640
Kevin
Job Details:
08/10/2022
"Arrived on site and inspected washer and found lid latch error, latch will not operate in diagnostic cycle either. Replaced lid latch and it is still not operating. Either this lid latch is defective or control board has failed. Replace control board first on second visit.; ordrng 1 W11543994 (Control) and 1 W11394572 (Lid latch)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cedar Park, TX 78613
Kimo
Job Details:
08/10/2022
Arrived onsite for washer that leaks when in use. Upon arrived I performed a quick wash cycle and found leak coming from door and signs of a leak coming from the dispenser.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78737
Kevin
Job Details:
08/10/2022
Arrived on site and inspected refrigerator and found it is unplugged. After reconnecting to power compressor attempts to run for a few seconds and then start device trips. Spoke with SW will schedule for sealed system repair and order parts.; O-emld tckt
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cedar Creek, TX 78612
Matthew
Job Details:
08/10/2022
"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge warm and freezer section cold. Found evaporator completely covered in ice. Ran diagnostics and heater is energizing. Found miscommunication between electronics and defrost circuit. Unit will need Control, UI and defrost sensor replaced. Please Text customer appointment window. Office to reschedule ; ordrng 1 W11546609 (Control) and 1 W11216949 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78717
Kimo
Job Details:
08/10/2022
Arrived onsite for refrigerator that is not cooling in both Sections. Upon inspection I found that the unit was unplugged. I plugged the unit back in and tested for airflow in the unit and found that there was none. I the checked the evap fan and found that it would not spin. Upon further inspection I found that the harness connector was not settled properly. After correcting this the fan cam on and I watch a frost pattern develop on the evap indicating that unit is now operating as designed job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78732
David S
Job Details:
08/10/2022
"Arrived on site for washer not filling properly and washing clothes. I inspected the unit and work area. I found no fault codes in diagnostics. I gained access to the gear case.I found the gearcase leaking oil. I inspected the unit actuator, drain pump and motor, I found them all reading within range of resistance. I found the pressure dome, and the pressure tube clear. I am ordering the gearcase, cam, and belt, we will also install a new control, and calibrate everything. The office will reschedule when we have eta on the parts.; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Holland, TX 76534
David Z
Job Details:
08/10/2022
"Arrived on site to diagnose refrigerator making noise from top of unit when dispensing water. Ran unit and confirmed abnormal noise coming from ceiling of unit and door hinge area. Tried reducing pressure with no change. Replaced dual valve and noise lessened, but is still present. Ordering water line from dual valve to door, and inner door tube to resolve. Office to schedule when we have parts. Call complete. ; ordrng 1 W11579166 (Water Line) and 1 W10394073 (Door Line)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Bastrop, TX 78602
Matthew
Job Details:
08/10/2022
"Arrived onsite for refrigerator not cooling in both compartments. Upon arrival inspected unit. Unit is in RV and tight space. Accessed compartment and found compressor pulling .5 amps. Gurgling sounds coming from unit. No frost pattern at all. Unit has inefficient compressor. Need ss repair, weigh 3 hr due to location. Needs pan on top of compressor as well. Office to reschedule ; ordrng 1 WPW10507886 (Compressor) and 1 W10174378 (Tray) and 1 285002 (Nut) and 1 WP487802 (Washer) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78738
Luis
Job Details:
08/10/2022
"Arrived on site. Fresh food evaporator incased in ice,called tech support ran test 84 for fresh food heater,heater doesnt appear to be powering on and defrosting ice,unable to successfully gain access to evaporator without damaging fan scroll. Ordering fan scroll,thermistor and evaporator due to heater not seeing available and possibly part of evaporator part. SR#7733012426; ordrng 1 W10316760 (Thermistor) and 1 W11505166 (Evaporator) and 1 W11504913 (Fan scroll)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Georgetown, TX 78633
Lou
Job Details:
08/10/2022
"Arrived on site to inspect washer not getting water. Upon further inspection, when I went to place the unit in diagnostics by turning the main knob, all lights turned on on the panel. I was able to get the unit into diagnostics and tested and the unit is operating as designed. Once I took the unit out of diagnostics and turned the knob again, the binary lights came on. I calibrated the unit and retested and the lights continue to turn on. I cycled power to the unit for 1 minute and the unit continues to fail. I am ordering the main control and office to schedule return service due to the availability of the part. Unit left unplugged for safety.; ordrng 1 W11611306 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Joe Z
Job Details:
08/10/2022
Arrived onsite for light will not come on. Upon arrival inspected unit and found RC door switch has failed. Need to order switch ; ordrng 1 W11123941 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Killeen, TX 76549
Tyler
Job Details:
08/10/2022
Arrived on site for range that caught fire. Upon arrival confirmed complaint. Found main harness had failed/arched at the terminal block connections ; ordrng 1 W11432194 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Liberty Hill, TX 78642
Gerry C
Job Details:
08/10/2022
"Arrived to inspect cooling issue in RC. I found the unit has several items that need to be addressed. The ice bin to fascia gasket was badly folded and allowing RC air to circulate through the ice bin and the low profile ice maker housing will require adjustment. The right RC door gasket was torn at the top and bottom overlap flaps and is likely moderately contributing to air circulation from the outside of the unit into the RC chamber. The crisper drawer control had water incursion and the connectors were badly corroded, and some were completely separating from the harness connector, requiring the door to be replaced. The crisper UI had water damage and will require replacement as well. The crisper drawer harness was broken in several places and had different lengths along its run and will require replacement. The crisper mullion has approximately 1/8 gapping at the top of the cover and will require sealing. At least one led in the low profile ice maker housing has failed. The unit is on custom leveling legs that are effective, but I did not remove it to check for drain tube gapping due to prior service. I will discuss with management and we will contact the CX to see what resolution can be reached with the additional information. No leaks observed during service. ; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Spicewood, TX 78669
Justin
Job Details:
08/10/2022
Arrived on site for a range with burners acting up. On arrival the customer stated he thought it was not properly converted to LP. Upon further testing and inspection I found it had not been converted properly. This was allowing flame discoloration and high flames. I am ordering the LP conversion kit to be dropped and the office will need to reschedule. I informed the customer a licensed plumber will need to do the conversion.; ordrng 1 LPConversionKit (LP Conversion Kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE00
Near Spicewood, TX 78669
Justin
Job Details:
08/10/2022
"Arrived on site for a refrigerator with no cool. On arrival the units compressor and airflow components were running, but the unit had no cool. I found no frost pattern on the evap. I cycled power on the unit and found the compressor still kicked on immediately. This indicates a failed SS. Service Management ordering parts and office to reschedule with a SS tech and 3+ hour job.; ordrng 1 OfficeOrderingParts (SS Parts)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS1
Near Spicewood, TX 78669
Justin
Job Details:
08/10/2022
Arrived on site for a dishwasher with a physically damaged door. Upon further inspection I found the outer door with a significant number of dents. I am ordering the outer door. The office will need to reschedule. ; ordrng 1 W11505444 (Door Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, TX 78634
Wesley
Job Details:
08/10/2022
Arrived onsite and found unit with no cool. Found compressor overloading and start device tripping continuously. Ordering R600a repair and replacement of compressor. Office to reschedule. Management to evaluate and plan needed parts. ; ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Bastrop, TX 78602
Matthew
Job Details:
08/10/2022
"Arrived onsite to replace previously diagnosed parts. Replaced control and tested. Found that valve issue has been corrected. Unit is now receiving water. However, during the test found that the wash motor was not energizing, it would only hum and click. Will need to order wash motor assembly. Please verify assembly before next visit. Office to reschedule ; ordrng 1 W11460945 (Sump and motor)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Georgetown, TX 78628
Paul
Job Details:
08/10/2022
Arrived onsite for a cooktop that the trim is not lining up correctly. I adjusted the trim so it fits correctly. Ms stated the burners are to high. I adjusted the low flame setting on all the burners. The front left and right burners are yellowing badly on the left side. The burners need to be replaced. Ordering 2EA W11344539 burner head. Office to RS.; ordrng 2 W11344539 (Burner head.)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Leander, TX 78641
Vincent
Job Details:
08/10/2022
"Arrived on site to install previously diagnosed parts, inspected unit and work area. Unit was not defrosted and we where unable to work on it. I explained to CX unit had to be defrosted for 48hrs before we arrive to do any repairs. I had CX signed the waiver and I explained to them on how to properly defrost. No leaks where observed during service.;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Leander, TX 78641
Gerry C
Job Details:
08/10/2022
"Arrived for UI control issue. I found strange looking vertical bars within the UI due to manufacturing. Chassis was incorrectly installed/badly squared, I corrected. No leaks observed during service.; ordrng 1 W11579559 (UI assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Manor, TX 78653
Joe Z
Job Details:
08/10/2022
Arrived onsite for light switch broken. Upon arrival inspected unit and found RC door switch is failed. Need to order RC door switch office to reschedule ; ordrng 1 W11123941 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Pflugerville, TX 78660
Wesley
Job Details:
08/10/2022
Arrived onsite and found unit not heating. Verified power and wiring are correct. Verified heater and cutoffs are not shorted and determined the centrifugal switch is bad and the motor will be needed to repair the dryer. Office to reschedule. ; ordrng 1 279827 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78724
Joe Z
Job Details:
08/10/2022
Arrived onsite for Light Not Illuminating. Upon arrival inspected unit and found RC door switch has failed. Need to order door switch. ; ordrng 1 W11123941 (Switch)
We serviced a
ADMIRAL DRYER
Model AED4475TQ1
Near Georgetown, TX 78633
Lou
Job Details:
08/10/2022
"Arrived on site to inspect dryer not starting. Upon further inspection, I opened the unit door and found the door switch broken. Using my jumper wire, I jumped the door switch and tested the unit and it operated as designed. I removed and replaced the switch and retested. Unit is operating as designed. No lint observed during service, job site."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Austin, TX 78735
Leonardo
Job Details:
08/10/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Replaced sump and motor . unit and unit test good job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS2
Near Dripping Springs, TX 78620
Leonardo
Job Details:
08/10/2022
Arrived on site to test unit for unit still not cleaning. Test unit and found unit working correctly at this time. Customer saying dishes dont get wet. Right now sump and motor is working but it could be an issue when it heats up. Will need new sump and motor if it continues.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near New Berlin, TX 78155
Andrey
Job Details:
08/10/2022
"Arrived on site to test unit for no heat, tested unit found F1E0 error code flashing. advised customer to call pest control and after home has been treated if he desires to continue as a out of warranty repair to call use back, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25CNSS00
Near West Lake Hills, TX 78746
Luis
Job Details:
08/10/2022
"Arrived on site for loud noise. Diagnosed a defective condenser fan motor,replaced motor powered unit on noise no longer present ; used 1 W10124096 (Motor condenser) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Buda, TX 78610
Kevin
Job Details:
08/10/2022
"Arrived on site and inspected refrigerator and did not find any frost, frozen water, in freezer. Customer said frost has went away and fixed itself. Explain this was likely due to a food item causing an air gap. Moving food item or consuming it has caused air gap to go away refrigerator corrected itself. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Tyler
Job Details:
08/10/2022
"Arrived on site for refrigerator giving PO error. Upon arrival customer stated unit had showed code for a week, but had stopped two days prior to 08/10/22. Upon arrival found temps at 0/37(actual). Found following thermistor values: Rc thermistor (8kohms), fc thermistor (18kohms), fc evap thermistor (24kohms) rc evap thermistor (9kohms). Defrost heater worked in diagnostics. Found multiple possible control failures. Customer wants to contact whirlpool and explore all options.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Georgetown, TX 78626
Lou
Job Details:
08/10/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit motor failed to come on, but the valve, dispenser, drain pump,and element are all functioning properly. I removed the outer door panel to inspect the control and found the cover to the motor harness had come off and the motor harness connection was not secured. Re-installed the connection and retested and unit is operating as designed. Re-attached the harness cover and retested again and unit continues to operate as designed. recommendations for use and care, as well as, detergent & rinse aid use as customer has a water softener system. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Lakeway, TX 78734
Luis
Job Details:
08/10/2022
"Arrived on site for weak ice production,freezing food on fresh food door bins and frost on food packages in freezer. Ran diagnostics thermistors passed,no ice build on evaporator covers,ran icemaker test passed dumped ice ran fill test passed,ran freezer,ice box fan and fresh food fan good strong air flow. Changed temperature settings to 39? in fresh food and -2? in freezer.
We serviced a
AMANA RANGE
Model ACR4303MFS1
Near Hutto, TX 78634
Wesley
Job Details:
08/10/2022
Arrived on site and repaired unit making a functional repair to the cooktop harness and burners. Unit is now operating as designed. Advised.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS00
Near Austin, TX 78746
Luis
Job Details:
08/10/2022
"Arrived on site. Replaced defective icemaker,removed damaged and corroded wire harness to auger motor,replaced motor,repaired and modified wires to auger motor,reassembled unit tested ice dispenser unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Dripping Springs, TX 78620
Luis
Job Details:
08/10/2022
Arrived on site. Reinstalled built in into enclosure checked water line no leaks tested water dispenser working.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FTX06
Near Austin, TX 78732
Luis
Job Details:
08/10/2022
"Arrived on site. Found small ice build up on roof,found glides not sliding out smoothly,found black residue on glides from bearing,added grease to glides tested door operation good,gasket sealing correctly to liner no gaps around gasket. If glides continue to cause issue with sliding out smoothly glides will need to be replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Pflugerville, TX 78660
Wesley
Job Details:
08/10/2022
Arrived onsite for ongoing door pop hitch. Adjusted existing hinge to prevent the metal bushing mount from rotating causing the hitch in door motion. Advised customer on repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Leander, TX 78641
Vincent
Job Details:
08/10/2022
"Arrived on site for ice line frozen,inspected unit and area. Gain access to the ice maker and noticed the water line was frozen. Defrost the water line and put the ice maker in diagnostics mode. Called for water and very little water was dispensing from the valve. The first time water only dispense for less than a second. Second time test the same result. On the third time it dispenses correctly. After installing all parts tested unit and its operating as designed. I advised CX to give it 24hrs to start making ice. No leaks detected at time of service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Park, TX 78613
Kimo
Job Details:
08/10/2022
Arrived to install previously diagnosed part.Upon arrival the cx made me aware that since my last visit maker what is producing ice but at a slow rate. on for the inspection I found out the icemaker was still operating as design I double checked the filtube no obstructions no cracks or freezing up of any kind. Through speaking with customer OK and more I found out that the ice would collect underneath icemaker itself and push shut off on a premature I suggested that the customer start shuffling Samassi ice forward in ice bin to help with this issue. Are there and replaced torn door gasket make sure that it was nice and even all the way around and sealed up properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leander, TX 78641
Vincent
Job Details:
08/10/2022
"Arrived on site for dishwasher, inspected unit and work area. Entered unit in diagnostics and found stored error codes F6E4 F3E3. I then ran a diagnostics cycle and everything checked good. CX explained that unit would fill with water from the sink if she would not use the garbage disposal. The drain hose is also hooked to the reverse osmosis system and drain hose had a big u loop so I raised the drain hose higher and should help from water going back into dishwasher. I recommended if it continues to fill to change drain hose. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SBS3
Near Austin, TX 78732
David S
Job Details:
08/10/2022
"Arrived on site to install previous diagnose parts. I gained access to the owi, and heating element. I replaced both with new. I reassembled the unit and installed new clips into the kick plate. I ran a diagnostics cycle and found the unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB13
Near New Braunfels, TX 78132
Andrew
Job Details:
08/10/2022
Arrived on site to test unit for no ice production. Found error code e2(lost position). Verified fill tube and fascia heater engaging and receiving proper voltage(120vac). Valve filling properly. Ice maker receiving proper voltage but not responding. Recommended replacing ice maker. Customer denied repair as they were already thinking about purchasing a new unit as other issues still present from multiple attempted repairs by different companies. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Georgetown, TX 78628
Paul
Job Details:
08/10/2022
Arrived onsite for a refrigerator not cooling correctly and not making ice. I found the RC at 37 degrees and the FC at 24 degrees. Inspected the evaporator because the customer stated it had been making a lot of noise and found ice and frost building across the top of it. I found the evaporator with a good frost pattern but it wasnt cooling or making ice because the lack of air flow. I found the drain restricted and not draining properly. I removed the ice and cleared the drain. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78753
Justin
Job Details:
08/10/2022
"Arrived on site for a washing machine that was throwing an F8E2 error code. On arrival the customer stated that the unit would start and after a few minutes would throw the error code. I put the unit into diagnostics mode and found stored error codes F8E2 for dispenser motor issue and F3E1 for water level sensor error. I then ran a diagnostics cycle and found the door would lock, but do nothing else. I also tried to run a quick cycle and found the unit would lock and the drum would agitate for a minute. It would then throw the F8E2 error code. I cleared the code. I checked the water coming into the unit and found it good. I then checked voltage going to the valves and found none. I ohmd out the dispenser per the tech sheet and found it good. This points to a possible control failure. I installed the new control and then ran a diagnostics cycle again. I found the unit running as designed. Call complete."
We serviced a
KENMORE DRYER
Model 110.9659124
Near New Braunfels, TX 78130
Andrew
Job Details:
08/10/2022
"Arrived on site to test unit for not starting. Found faulty door switch. Replaced door switch, tested unit, unit is now working as designed. Fuses tested good. Ventilation is good.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near New Braunfels, TX 78130
Andrew
Job Details:
08/10/2022
"Arrived on site to test unit for leaking. Found wall drain is restricted causing water to back up and leak. Ran diagnostics and found gear-case is leaking. Leo found left two suspension rods need replaced. Recommended gear-case, cam, belt and suspension. Customer stated hed rather run the unit till the wheels fall off. Advised drain needs cleared.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Braunfels, TX 78130
Andrew
Job Details:
08/10/2022
"Arrived on site to test unit for sparking. Found filed high voltage system due to excessive grease build up. Excessive grease build up is caused by cabinets sticking too far out partially covering ventilation on front of unit. Spoke with safety and was advised customer would be responsible for further repairs. Customer stated she would contact builder as cabinets caused premature failure. If builder agrees to repair would need mag, cap, diode, power filter board and high voltage harness.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Cedar Park, TX 78613
Kimo
Job Details:
08/10/2022
Arrived onsite for dryer not heating. Upon inspection I found that the heating element had separated. I installed new heating element and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB01
Near Round Rock, TX 78665
Paul
Job Details:
08/10/2022
Arrived onsite for a refrigerator to replace previous diagnosed parts. I found both compartments at the set point temps. I replaced the icemaker. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Temple, TX 76502
David Z
Job Details:
08/10/2022
"Arrived on site to diagnose washer that was making a screeching sound when spinning up and agitating. Examined unit and found belt had been slipping due to dog hair getting into the cage, belt had left marks on the cam. Removed cam and also found a minor gearcase oil leak as well. Advised customer to correct the noise we need to replace the belt and cam, but we should also replace the gearcase to correct the minor leak. Advised to follow up when they are ready for replacement. Replaced belt and cam and tested unit. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Leander, TX 78641
Kimo
Job Details:
08/10/2022
Arrived onsite for oven that has no power. Upon inspection I found that the machine fuse had blown. I installed new fuse and tested the unit and found that the unit was operating as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KBMS1454BSS0
Near Spicewood, TX 78669
Justin
Job Details:
08/10/2022
Arrived on site to install a part provided by the customer. The customer had a light bulb for a built in MW to be installed. I installed the bulb and the unit began working as designed. I informed the customer that this service will not be warrantied. Call complete.
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Salado, TX 76571
David Z
Job Details:
08/10/2022
"Arrived on site to diagnose washer leaking when not in use. Customer advised that the under would drip water into the drum and had to be drained. Identified as weeping valve.Replaced valve and tested. Found unit working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Leander, TX 78641
Gerry C
Job Details:
08/10/2022
"Arrived to inspect no power. I attempted to remove the unit from the installation and found the power supply armored cord was routed up behind the microwave in the cabinet area above the unit and it could not be removed due to insufficient power cord slack. I removed the microwave and accessed the junction box to test for voltage. I found no voltage on either L1 or L2. I tested the adjacent 120 VAC plug to the neutral and ground within the ovens supply and line VAC was present. As a furtherance to testing, I tested the 120 VAC hot side to both L1 and L2 of the oven and the same line VAC to neutral and ground also showed to the L1 and L2, and should have shown 0 VAC and 240 VAC. the CX will need to contact a certified electrician to have supply line voltages corrected prior to further repair."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78754
Matthew
Job Details:
08/10/2022
"Arrived onsite for washer not progressing through cycle properly. Upon arrival inspected unit. Ran diagnostics and found stored error code for Long, no fill. Ran test and confirmed failed valve. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Austin, TX 78717
Kimo
Job Details:
08/10/2022
Arrived onsite for a rang with a malfunction left front burner. Upon inspection I found that the left switch was stuck on high and wound not adjust. I replaced the switch and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Jonestown, TX 78645
Vincent
Job Details:
08/10/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and everything checked good. Called thechline and spoke to JR, SR#7734329202 and I explained what CX had going on and went through some testing and found that CX had the 16hr fresh setting.I explained to CX of how to properly use it. Unit is operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Gerry C
Job Details:
08/10/2022
Arrived to inspect door falling open. I found that the right sleeve was missing from the door hinge causing the door to drop down while open. I Placed new sleeves on the hinge and the door no longer dropped down. I also found that the door needed its springs adjusted so the the door would stay in the down position while fully open. I adjusted the springs resolving that issue as well. Operational test good. No leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Belton, TX 76513
David Z
Job Details:
08/10/2022
Arrived on site to install new heater per SP W11540964. Installed new heater and verified no water damage or leaks present. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Georgetown, TX 78633
Lou
Job Details:
08/10/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the RC fan scroll, gaskets and evap cover. Sealed the gap around the door openings between the liner and chassis with manufacturer approved silicone and sealed the gaps around the fan scroll with permagum. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78735
Luis
Job Details:
08/10/2022
"Arrived on site. Unit was removed from enclosure,found small leak at waterline from water source to unit,tightened waterline. Replaced defective drain pump,powered on pump ran water through unit to pump no leaks to tubing entering pump,added water to activate drain pump,water drained from pump no leaks from tubing or pump. Advised customer to have water liner from source to unit replaced due to small leak at Kringle connection."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78727
David S
Job Details:
08/10/2022
Arrived on site to install a new heating element. I verified the model and serial number are within range for service pointer W11540964. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Canyon Lake, TX 78133
Andrew
Job Details:
08/10/2022
"Arrived on site to replace right front infinite switch. Verified part was needed. Replaced switch, unit now working as designed. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Seguin, TX 78155
Andrey
Job Details:
08/10/2022
"Arrived on site to replace previously diagnosed evaporator cover, ice maker kit with control and other parts, defrosted evaporator and found liner cracks behind evaporator, warm air penetration causing evaporator to freeze over, when applying pressure on liner cracks, water is seeping out, due to cracks and saturated liner, no proper repair can be made, unit is non-repairable, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Paul
Job Details:
08/10/2022
Arrived onsite for a dishwasher to perform special project S17304. I replaced the heater and ran the diagnostics cycle. There were no water leaks present at the time of service and the dishwasher is working as designed. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Vincent
Job Details:
08/10/2022
Arrived on site for for range. Inspected unit and work area. Tested unit and found burner caps incorrectly installed. Also found the two front outer burner heads with a small orifice. I corrected the mistakes and tested. Unit is now operating as designed. No leaks Observed during service. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Austin, TX 78723
Joe Z
Job Details:
08/10/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Waco, TX 76712
Tyler
Job Details:
08/09/2022
Arrived on site for dishwasher with gold colored bushing element needing replacement. Upon arrival confirmed issue and replaced element. Found no leaks when unit was reassembled and tested. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78737
Kevin
Job Details:
08/09/2022
"Arrived on site and replaced heating element per special project W11540964, confirm dishwasher is operating properly by running a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS2
Near Austin, TX 78704
Matthew
Job Details:
08/09/2022
Arrived onsite to replace previously diagnosed parts. Replaced dispenser and valve. Charged customer for dispenser only as indicated. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL02
Near Austin, TX 78723
Joe Z
Job Details:
08/09/2022
Arrived onsite for Microwave Door is Not Closing. Upon arrival. Inspected unit and door closes correctly. Switch was not operating intermittently. Replaced one switch and test unit . Unit operates as designed. Job complete
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78721
Joe Z
Job Details:
08/09/2022
"Arrived onsite for Not Operating. Upon arrival inspected unit. Opened door and light would dim and then brighten. Checked polarity and got 119 on one leg and 109 on other leg intermittently. If turning basket manually then unit will operate. Found the 109 leg would drop to 104 under a load, but intermittently stay at 119. Advised customer to contact electrician. Unit is operating as designed, just intermittently not getting correct voltage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Braunfels, TX 78132
Andrew
Job Details:
08/09/2022
"Arrived on site to test unit for no ice production. Found ice maker power supply connection popped loose. Secured connection, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Burnet, TX 78611
Lou
Job Details:
08/09/2022
"Arrived on site to inspect washer not completing cycle. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-no fill. Cleared the error code and continued with testing and unit valve did not fill properly. Removed water hoses and found valve screens blocked with debris. Removed and replaced the valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76542
David Z
Job Details:
08/09/2022
"Arrived on site to diagnose washer that was making some clicking noise when it was in use. Customer showed me video of the unit making a clacking noise. When I ran the unit in diagnostics I could hear some clacking on the bottom end. Disassembled the bottom end and found the rotor slightly loose. Took apart slider and clutch and reassembled to verify they were tight. Reassembled and tightened rotor. Ran unit and found there was no further abnormal noise, only brief clicking from the slider during normal whiplash motions. If noises return we can replace slider, clutch, rotor and rotor bolt. At this time noise has been resolved. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78749
Kevin
Job Details:
08/09/2022
"Arrived on site and replaced heating element per special project W11540964, confirm dishwasher is operating properly by running a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrew
Job Details:
08/09/2022
"Arrived on site to test unit for not draining found drain pump receiving proper voltage. Drain pump was just pulsating and not fully engaging. Replaced pump, tested unit, unit working as designed. Advised customer on use of unit. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Manor, TX 78653
Joe Z
Job Details:
08/09/2022
Arrived onsite for Refrig light switch broken. Upon arrival found RC door switch broken. Replaced switch. Light operates as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Woodway, TX 76712
Tyler
Job Details:
08/09/2022
Arrived on site for dishwasher with gold colored bushing element needing replacement. Upon arrival confirmed issue and replaced element. Found no leaks when unit was reassembled and tested. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Woodway, TX 76712
Tyler
Job Details:
08/09/2022
Arrived on site for washer filling only. Upon arrival confirmed complaint and found F8E1 error in diagnostics. Customer stated they had had some plumbing issues recently in home. Found unit could run through all cycles as designed but I did find a siphon occurring within drain line of home due to a possible still existing lumping issue. Recommend to customer to get plumber back out to verify plumbing is ok. Unit functioning as designed. No leaks found call complete
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW06
Near Salado, TX 76571
David Z
Job Details:
08/09/2022
"Arrived on site to diagnose standalone freezer that was occasionally making buzzing sounds. On arrival unit wasn't making the reported noise. Customer said they can shift the cabinet to make it stop most times. Checked behind rear panel and found the tubing for the dryer and cap tube touching, which can rattle. Insulated and spread the tubing apart to reduce potential noise. When I checked inside the unit i found 2 large bags of ice that were leaning against the evap cover, which can make the evaporator fan rattle when ice is on the evap. Advised to keep items off the evaporator cover and unit should stay quiet. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Liberty Hill, TX 78642
Lou
Job Details:
08/09/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack adjuster/wheel assembly and tested. Unit is operating as designed. I verified the unit had the correct element bushings as well. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Taylor, TX 76574
Scott
Job Details:
08/09/2022
"Arrived on site for washer not draining. Ran diagnostics, found pump making a lot of noise . Removed drain pump . Found impeller broken . Replaced motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78744
Matthew
Job Details:
08/09/2022
Arrived onsite to replace faulty dishwasher element per special project S17304. Replaced element and tested. Unit is functioning properly. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Leander, TX 78641
Kimo
Job Details:
08/09/2022
"Arrived onsite for refrigerator that is not cooling in rc and I wing in fc. Upon inspection I found that the thermistor tested in range the evap fan was operating the heating element tested good. After this I removed most of the ice from the evap. Upon further inspection I found that the door where not leveled and there not sealing properly I adjusted the refrigerator and got the door to seal up. I check fro wire flow in to the rc and found good flow, I advised customer to leave the refrigerator off for a while in order to get all of the Ive of the evap and the tun it back on and let it run with water bottles in it and see if her temps get back to normal. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Waco, TX 76710
Tyler
Job Details:
08/09/2022
"Arrived on site for range not allowing proper cooktop functioning or ignition of gas from burners. Upon arrival confirmed issue and customer stated they were able to get all but the front left burner to ignite. After further testing I found cause of failure was a bent igniter mount causing arch to go away from burner. Adjusted igniter then reassembled and tested cooktop, found all burners fully functioning on command with no failures. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78681
Wesley
Job Details:
08/09/2022
Arrived onsite and fulfilled special project for heater replacement. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Leander, TX 78641
Kimo
Job Details:
08/09/2022
Arrived for refrigerator with a ice maker with a intermittent issue where it would stop making ice at times. I performed a temp test in the and found Ice box at 13* and in the freezer at 6*. I tested the ice box thermistor and it passed. The icemaker did cycle during my testing. I replaced ice maker due to the intermittent nature of the failure. Tested unit found unit operating as designed job complete.
We serviced a
WHIRLPOOL FREEZER
Model ASI2575GRS08
Near Seguin, TX 78155
Andrey
Job Details:
08/09/2022
"Arrived on site to test unit for not cooling in RC tested unit found Evaporator completely frozen over, defrost thermistor reading open, defrosted evaporator, replaced thermistor from job 350009, powered on unit , unit developed a good frost pattern, tested heater and it is engaging, advised customer to monitor and if he notices that there is frost forming again, call us and a control box and evaporator harness will need to be replaced, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Wesley
Job Details:
08/09/2022
Arrived onsite and fulfilled special project for heater replacement. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Austin, TX 78739
Leonardo
Job Details:
08/09/2022
Arrived on site to test unit for unit not heating. Test unit and unit giving F7E1 no heat. Reset the board test unit and unit heating job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cedar Park, TX 78613
Kimo
Job Details:
08/09/2022
Arrived onsite for rand with a right front burner that takes too long to ignite. Upon inspection I found that the burner head had some soap residue left on it. I cleared it up and and adjusted the burner and igniter and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFN15HX01
Near Seguin, TX 78155
Andrey
Job Details:
08/09/2022
"Arrived on site to test unit for door not closing tested unit found magnetic catch is on the wrong side causing door not to seal properly, put catch on the proper side, door is now sealing properly door has multiple spot of adhesive residue, advised customer try cleaning it and if it does not come off call whirlpool customer service unit is still under 30 day cosmetic warranty at this time job complete"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
Vincent
Job Details:
08/09/2022
"Arrived on site for oven, inspected unit and work area. Unit had F9E0 on display. Pulled unit out and tested voltage at the wall and it was wired correctly. Called thechline and spoke to Leon 7734309304 and said to check confirm voltage to control and it was good. Looks like the plug for the unit was not pushed in all the way. I preheated the unit and it was operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrew
Job Details:
08/09/2022
Arrived on site to replace ice bin for not going back into place properly with door replacement. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Kyle, TX 78640
Kevin
Job Details:
08/09/2022
"Arrived on site and found found no power showing on washer, found incoming power is correct. Replaced control board and washer will now complete a diagnostic cycle. Job Complete"