Near Dale, TX 78616
Robert
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on job for complaints of not starting. Ran diagnostics and got code for door latch. Replaced latch and test. Door lock and unlock but not starting spin cycle. Will need to replace control. Need two man ; ordrng 1 CNOTE (2 MAN)
Near Austin, TX 78702
Wesley
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JFX2597AEP2 Arrived on site and found unit operating with frozen Evap drain due to clogged tube. Replaced tube. Cleared all ice. All checks good.
Near New Braunfels, TX 78130
Richard
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer drain pump continuously running and the door locked. Replaced pressure switch but this did not resolve the issue. Needs new control board. Ordering parts office to reschedule. b. ; ordrng 1 W11334214 (CONTROL BOARD)
Near Hutto, TX 78634
Cliff
Job Details: 12/16/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to diagnose a range that is not heating properly. Calibrated oven and all is working properly at this time.
Near Austin, TX 78704
Luis
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no lights. Diagnosed faulty led control,removed faulty led control installed new led control powered unit on all leds working correctly.
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
WASHER LG WT5070CW "arrived on site to inspect washer noises. Upon further inspection, the customer played a video of the noise the unit is making. It sounded like the drain pump. I placed the unit in diagnostics and it operated as designed but the drain pump, while on, was very loud. I checked for any debris inside the pump and found nothing. Ran it through another test and it continued to make the noise. No water leaks observed during service.; ordrng 1 5859EA1004G (DRAIN PUMP)"
Near Austin, TX 78746
David
Job Details: 12/16/2019
MICROWAVE JENN-AIR JMW3430DP01 Arrived on site to diagnose a microwave / oven combo with a frozen display. On arrival display was frozen and did not respond to any commands. Power cycled unit and display would go unresponsive shortly after. Whirlpool had direct mailed customer a new console that was here at time of service. Installed new console. Retested unit and it came on with no freezes. All is now working as designed.Call complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher is not cycling. Tested unit and found failed circulation pump. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78717
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for the refrigerator that is dripping water from the dispenser area, not cooling properly in the FC, & has some fine frost in the FC. I tested the freezer temp and it was at 0 degrees. There was no frost in the FC but I did find a small amount of ice on the left side of the FC evaporator coil. Mr stated that when the unit stops cooling he can open the filter housing and reset the replace filter light and the unit starts working again. I did a power reset on the unit and the unit is working as designed. I explained to the customer that if this happens again we would need to replace the UI.
Near Austin, TX 78753
Joseph C.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found diverter valve leaking.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site customer complaint was not dispensing ice cannot get the motor coupler off need to order the bracket assembly; ordrng 1 W11210541
Near Austin, TX 78737
Kevin
Job Details: 12/16/2019
OVEN JENN-AIR JJW2830DP02 "Arrived on site and found control panel is losing time, spoke with tech line and they recommended replacing control panel to correct the issue. No further repair is required at this time, job complete"
Near Austin, TX 78738
Scott
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for no drain dishwasher . As well as unit not finishing cycle . Ran diagnostics . Got drain and sprayer arm error comes . Found spray arm lower was out of position and drain hose had no loop so stuff from disposer was clogging hose . Repositioned spray arm , cleaned out drain hose as well corrected loop. Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete .
Near Killeen, TX 76542
Arthur B.
Job Details: 12/16/2019
WASHER MAYTAG MVWB880BW0 "Arrived onsite for customer complaint of tub sitting low in the rear. Upon inspection,find tub ring lodged under frame in rear. Was able to free tub ring. Tested unit. Unit now works as designed.All water connections were dry at time of service."
Near Austin, TX 78759
Tyler B.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived on site for unit not washing well. Tested diagnostics and no errors, heater working, while washing sounded very weak. Found pump and motor to be weak. Removed and replaced pump and motor and tested unit and now washing properly . No leaks on site"
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
REFRIGERATOR KENMORE 106.577167 "Arrived to inspect ice dispenser issues.Confirmed the complaint and removed and replaced the dispenser motor, reassembled and unit tested as designed.All water lines were dry at the end of service."
Near Manor, TX 78653
Cliff
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components and found no mechanical failures with dishwasher at this time, but did not unit on GFCI/AFCI breaker. Advised homeowner on the electrical issues caused by appliances on this type of circuit. Homeowner will need an electrician to change the breaker to complete repair."
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect oven temperature discrepancy.Confirmed the complaint and checked the bake and broil element.Both checked out good.Removed and replaced the control.Reassembled and unit tested as designed.Customers mother was at the residence for repair.Unit now heating properly.Job complete
Near Austin, TX 78754
Luis
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice per service pointer defrosted evaporator replaced cover secured thermistor to correct location on suction line using a zip tie,installed updated main control,changed defrost setting to basic repair covered
Near Austin, TX 78731
David
Job Details: 12/16/2019
DRYER WHIRLPOOL MED9700SB0 "Arrived on site to diagnose s dryer not starting. Performed diagnostics and found unit is getting power, door light is triggered properly. Trying to start the unit would result in a clicking but no motor starting. Tested thermal cutoff, and high temp thermostats, as well as heating element and all are testing good. Safety / belt switch testing bad. Recommended repair is belt / safety with. Ordering 1 279782 switch kit. ordrng 1 279782 (door switch)"
Near Austin, TX 78752
Joseph C.
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for “unit delivered with front panel damages” complaint. Inspected unit and took pic. Found upper left corner dented. Removed and replaced front panel. Unit is not installed.
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW8040DW4 Customer has an extended warranty and will contact Whirlpool to get call dispatched under the EW.
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
WASHER WHIRLPOOL WTW8040DW4
Near Austin, TX 78733
David
Job Details: 12/16/2019
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site to diagnose a washer that was not powering on. Performed diagnostics starting at pier checks at the wall. Found properly voltage. Checked power and control, and control light was on and power checked good. Found power to UI panel but UI was not turning on. Replaced UI panel and retested. Panel is now powering on and all is working as designed. Call complete."
Near Austin, TX 78731
David
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL KBSD608ESS00 Arrived on site to diagnose a built in refrigerator with a lighting out in FC and one in RC. Performed diagnostic and found LOWER RIGHT FC light out and all others dim. . Customer approved. Replaced lower right LeD module and retested. All is working as designed. Call complete.
Near Hutto, TX 78634
Cliff
Job Details: 12/16/2019
WASHER MAYTAG MHW8100DC0 Arrived on site to diagnose a washer that is not draining. Found debris in drain pump has damaged pump. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found after services were performed
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
WASHER KENMORE 110.271526 Arrived to inspect washer making a loud noise.Determined it was the bearing and will need a hub replacement also.
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2019
OVEN GE JK5500DF2BB "arrived on site to inspect wall oven error code. Upon further inspection, the unit was showing F97 error code-lower fan speed below minimum fan speed parameter. Per ge service pointer, I checked the lower fan motor connections and all were good. I removed and replaced the lower fan assembly and sensor board and tested the unit. Unit is operating as designed. Job completed."
Near Austin, TX 78741
Leonardo
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not filling with water. Test unit and found float was in the up position making unit think it’s full of water. Secured float test unit and unit test good
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
DRYER MAYTAG MED5500FW0 Arrived on site customer complaint was dry would not start customer does not have the right power at the dryer told him He need to call electrician
Near West Lake Hills, TX 78746
David
Job Details: 12/16/2019
WASHER LG WM5000HVA arrived on site to install previously diagnosed parts. Installed new bellow. Installed springs. Retested unit and checked for leaks. No leaks found at time of service. Call complete.
Near Georgetown, TX 78626
Dylan T.
Job Details: 12/16/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site customer complaint was door seal was falling apart took the old one off put a new one on with the adhesive told customer not to use the dryer and leave the door open so it dries
Near Liberty Hill, TX 78642
Jonathan
Job Details: 12/16/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not dispensing rinse aid. Customer stated that they have ran the dishwasher once a day for 2 months and rinse aid container is still full. Inspected unit and work area. Found rinse aid turn to max. Disassembled door and checked connectors. Found failed dispenser. Removed failed dispenser and installed new. Performed diagnostics mode, no fault codes. Checked for suds from rinse aid and checked heater. All tested good, no water leaks detected."
Near Kingsland, TX 78639
James
Job Details: 12/16/2019
MICROWAVE GE JVM6175EF1ES Arrived on site and installed new harness and switches. Tested operation and found unit working properly. Job complete
Near Kingsbury, TX 78638
Robert
Job Details: 12/16/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on job for complaints of not working. Found the dryer working properly, the Control shut down from condensation in display, after drying out operation return to normal. Instructed customer to correct vent under house."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site customer complaint was there is a vibration noise cannot get it to do anything noise wise re-leveled the fridge checked everything else out all lines are dry
Near Austin, TX 78748
Kevin
Job Details: 12/16/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and inspected dryer and found door switch is broken, after replacing it dryer is operating normally. No lint found in dryer cabinet at time of service, job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 12/16/2019
DRYER ROPER RED4516FW0 Arrived onsite for customer complaint of dryer making loud knocking noises when tumbling. Removed door and found drum bearing ring broken. Ordering drum ring to complete repair. No other issues found.; ordrng 1 279441 (bearing ring)
Near Austin, TX 78753
Joseph C.
Job Details: 12/16/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on site for “unit is not powering on” complaint. Inspected unit and found control panel unresponsive. Removed and replaced control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/16/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on site customer complaint was Error code F5 E2 replace door switch still did not fix the problem need to order the control board and go back out; ordrng 1 W11322879 (cntrl-elec)
Near Austin, TX 78748
Leonardo
Job Details: 12/16/2019
RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site to test unit for damage side panel and console. Replaced both parts test unit and unit test good no damaged found on new parts job complete.
Near Horseshoe Bay, TX 78657
James
Job Details: 12/16/2019
DISHWASHER BOSCH SHX43M05UC/53 Arrived on site and found dishwasher full of water. Vacuumed water from unit and inspected for obstructions. Found to be clear. Found when unit pulled out the water would drain. Inspected drain hose and found to be pinched. Straightened hose and tested. Unit now draining properly. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 12/16/2019
DRYER MAYTAG MED8200FC2 Arrived on site for unit releasing water while drying while not selected. Suspected control. Replaced control and tested . Tested good. No leaks on site
Near Kyle, TX 78640
Leonardo
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to test unit for F1E4 error code. Test unit and found door not hitting switches correctly. Found upper switch holder stuck in the close position. Secured switch holder test unit and unit test good. Found some damage under unit took picture job complete.
Near Austin, TX 78749
Kevin
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and found refrigerator is rattling during operation. Hold refrigerator forward and rattling stops. Removed rear panel and inspected condenser fan, refrigerant lines and compressor and did not find any issues. And reset refrigerator back into location and rattling happens again when door is opened. Raised up front feet until noise went away. Job complete"
Near Georgetown, TX 78633
Al
Job Details: 12/16/2019
DISHWASHER GE GSD5320D01BB Arrived to inspect dishwasher not draining all the water out.Confirmed the complaint and disassembled and found a buildup of food particles and chunks in and around the filters.Used my shop vac to clear the blockages.All water lines were dry at the time of service.Unit now drains as designed.Job complete
Near Austin, TX 78738
Scott
Job Details: 12/16/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for power flames pulsing . Call tech line and they. Recommend changing valve , tube , and ORF holder . Tech reassured this is not a safety issue. No gas leaks detected at time of service . Please call to set return Sr 7726555801; ordrng 1 W10545801 (tubing-gas) and 1 W11199023 (VALVE CENTER ) and 1 WPW10639175 (holder-orf)"
Near New Braunfels, TX 78132
Richard
Job Details: 12/16/2019
WASHER MAYTAG MVWC565FW0 Arrived onsite for the washer not spinning. Replaced motor and capacitor ordered on the last visit. Tested and everything is working within manufacturer’s specs.
Near Austin, TX 78744
Kevin
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and inspected microwave and found fan motor is making noise while venting, disassembled microwave and replaced motor and it is now correct. Job complete"
Near Austin, TX 78739
Leonardo
Job Details: 12/16/2019
BUILT-IN M/W JENN-AIR JMC8130DDS Arrived on site to test unit for no power on microwave. Test unit and plugged unit In and unit working correctly.
Near Dale, TX 78616
Robert
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived on job for complaints of not cooling in refrigerator section. Found fan working but channel block with ice. Removed ice now air flow normal. No leaks detected at time of service.
Near Austin, TX 78738
Scott
Job Details: 12/16/2019
WASHER LG WM3470HVA "Arrived on site for unit not powering on. Found power was on ,ran diagnostics . No error codes . Ran diagnostics couple times to duplicate failed . Ran rinse and spin , still couldn’t duplicate . Out let checked normal . If happens again recomend changing control board . . No water leaks detected at time of service . Job complete ."
Near Horseshoe Bay, TX 78657
James
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KFCS22EVMS7 "Arrived on site and recovered refrigerant from system. Installed new compressor, drier and stub. Vacuumed system to clear and charged with 5.25oz 134a. Tested for proper cooling and unit tests good. Job complete"
Near Austin, TX 78746
Leonardo
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to test unit for dispenser broken. Found cover retainer and latch broken. Replaced those parts test unit and unit test good no leaks present job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 12/16/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is making unusual noise. Found start switch relay struggling due to internal short. Timer and start switch will need to be replaced to complete repairs. Will bring motor on return trip in case needed. ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)
Near New Braunfels, TX 78130
Richard
Job Details: 12/16/2019
RANGE WHIRLPOOL WFE525S0HB0 Arrived onsite for the oven door not closing. Upon inspection found the spring loaded hinge was bent. Replaced the hinge with new and tested good. Complete.
Near Lockhart, TX 78644
Leonardo
Job Details: 12/16/2019
COOKTOP JENN-AIR JED3430GS01 Arrived on site to test unit for wires cut. Replaced wire harness test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
OVEN WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven light issues. Upon further inspection, customer advised that the oven light burnt out I found that the bulb glass had broken off from the metal base and the base was stuck in the housing. I removed the base from the housing and installed a new bulb the customer received from the manufacturer. Tested the light and it operated as designed. I advised the customer that when installed new bulbs to wear gloves or use a hand towel to install it to keep from getting oils on the glass of the bulb. Checked cooktop burners and all were good. No gas leaks detected during service, job completed."
Near Killeen, TX 76542
Arthur B.
Job Details: 12/16/2019
REFRIGERATOR MAYTAG MFI2569YEB0 "Arrived onsite for customer complaint of French door refrigerator not cooling. Found control not responding. Removed,replaced and programmed new control. Reassembled. Refrigerator began cooling as designed. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Arrived onsite for customer complaint of SxS refrigerator not cooling in RC section. Removed diffuser and found block of ice blocking flap. Removed air tunnel and cleaned all ice. Removed blockage from diffuser. Reassembled. Good air flow coming from diffuser. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect panel damage.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.All water lines were dry at the end of service.Job complete
Near Georgetown, TX 78633
Al
Job Details: 12/16/2019
WASHER LG WT4870CW Arrived to inspect washer leaking when not washing.Confirmed the complaint and removed and replaced valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete Customer satisfied
Near Kyle, TX 78640
Leonardo
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF530PLYW7 Arrived on site to test unit for upper spray arm coming off. Found broken spray arm and retainers. Test unit and unit test good job complete.
Near Austin, TX 78746
Luis
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for frost build up in freezer,found frost on shelf’s and food packages,checked door seal good,gasket sealing to cabinet,called tech support per tech support need to replace freezer door file#7726641083; ordrng 1 W10849519 (FZR DOOR)"
Near Austin, TX 78733
Leonardo
Job Details: 12/16/2019
MICROWAVE GE PEB7227DL1WW Arrived on site to test unit for not working. Test unit and found unit working as designed. Could not duplicate the problem.
Near Elgin, TX 78621
Cliff
Job Details: 12/16/2019
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is making unusual noise. Found an extra screw from manufacturing rattling in the bottom of the unit. Removed screw and all debris from dryer cavity. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78730
Luis
Job Details: 12/16/2019
ICE MACHINE WHIRLPOOL KUIC15NHZS0 "Arrived on site for no ice. Powered unit on ran diagnostics good water flow to reservoir,pumps passed frost forming on evaporator,unit passed diagnostics. Ran unit through a normal cycle ice forming on evaporator plate"
Near Austin, TX 78733
Luis
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for no leds powering on,ran test found failed bottom right side fresh food led,2 upper leds and both freezer leds failed,replaced leds powered unit on all leds working as designed."
Near Austin, TX 78704
Wesley
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site and was advised that unit freezer intermittently warms up enough for bread to be soft and ice clumps. Called and spoke to 7726640923 Scott with techline. Tested all functions and found unit operating as designed and within parameters of design. Wound filter stuck and lever disengaged. Repaired filter housing it found lever snapped. Ordering lever to repair. ; ordrng 1 WPW10394053 (housing)
Near Pflugerville, TX 78660
Chase
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Delivered door bumper and left at front door per customer request
Near Round Rock, TX 78681
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for the icemaker leaking and forming a block of ice in the ice bin. I found the funnel with a small piece of ice in it and the fill tube clear. The unit is not dripping at this time. The customer removed the filter system and has it connected directly to the house valve. I believe the issue is the fill valve but can not prove it at this time. The customer wants to hold off at this time on replacing the valve until he is sure it’s the issue. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived on site and found e2 error. No ice production and no ice in mold. Tested and foul to be operating properly in diagnostics. Food heater ice box fan and fill. Motor also good both directions. Filled mold and set to fast ice. Advised customer that if ice production does not pick up within 48hrs icemaker will be replaced. Also found freezer drawer out of alignment. Repaired drawer alignment. All checks good.
Near Lockhart, TX 78644
Robert
Job Details: 12/16/2019
WASHER MAYTAG MVWB850WQ0 "Arrived on job for complaints of no washing. Found basket stuck in spin position,will not float.
Near Austin, TX 78748
Luis
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water overfilling icemaker. Replaced icemaker and valve,ran icemaker through a cycle water filled icemaker correctly and no leaks"
Near Lockhart, TX 78644
Leonardo
Job Details: 12/16/2019
OVEN AMANA ACR4303MFW3 Arrived on site to install switches and harness. Replaced all parts test unit and unit test good job complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 12/16/2019
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to install previous part. Removed damaged panel and installed new. Part unit on and set the clock. All test good.
Near Dale, TX 78616
Robert
Job Details: 12/16/2019
WASHER GE GTW680BSJ4WS Arrived on job for complaints of no spin. Customer said it will work one maybe two loads. Replaced lock and sensor previous technician recommended and test. Tested 3 times on drain and spin cycle. No leaks detected at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 12/16/2019
WASHER MAYTAG MVWB765FW0 Arrived on site to diagnose a washer that is making unusual noise. Found gearcase leaking oil and gears grinding. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for the refrigerator that started rebooting itself every 4 minutes. I ran service test 3 and as soon the FC fan turned on it caused the UI to reboot. There is a communication issue between the UI and fan. I suspect the fan is shorting out causing the issue. The fan will need to be replaced and possibly the UI. Ordering WPW10514110 MOTOR-EVAP & W10861908 W10861908..; ordrng 1 W10861908 (W10861908) and 1 WPW10514110 (MOTOR-EVAP)
Near Leander, TX 78641
Jonathan
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator having slow pressure on water dispenser and ice buildup in FC. Customer stated since turning off the ice maker frost in FC has gone away. Performed diagnostics mode and tested water pressure through dispenser. Removed water filter and tested. Found either bad water filter or filter housing. Replaced filter housing and tested. Found water filter restricting flow.Called Whirlpool tech support and spoke with Mike (SR# 7726639479). Will need to replace filter with every drop type 1. All else tested good, no water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "arrived on site to inspect dishwasher not draining. Upon further inspection, i pressed the cancel button to engage the drain pump and nothing happened. I placed the unit in diagnostics showing error code F8E2. I removed and replaced the drain pump and retested and the unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH53520CS7 "arrived on site to inspect microwave not operating. Upon further inspection, I found the unit powered up and functioning. I tested operations with a cup of water and after 30 secs. the water was hot. I checked continuity to the switches and they were good and the fuse is good as the unit would not power up if the fuse was bad. I tested again and the unit is operating as designed. I did find that the venthood light did not work and I found that it was burnt out. I could not get the unit to duplicate the complaint of the customer.
Near Austin, TX 78757
Tyler B.
Job Details: 12/16/2019
DRYER KENMORE 110.7690269 "Arrived on site for unit not spinning, fund belt had broke, replaced rollers and belt with repair kit. Tested good
Near Georgetown, TX 78628
Cliff
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Door is damaged. Reordering.; ordrng 1 LW10691266 (dor-fip)
Near Austin, TX 78747
Leonardo
Job Details: 12/16/2019
OVEN WHIRLPOOL WOS51EC0HW01 Arrived on site to test unit for display not showing. Turned breaker off removed panel unplugged and plugged unit in to reset. Turned power back on and display working correctly job complete.
Near Austin, TX 78722
Joseph C.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “door not aligned properly” complaint. Inspected unit and found right side of unit not high enough. Adjusted right side. Door is shutting as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Luis
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for defective led strip. Removed faulty left side led strip,installed new led powered unit on all leds working correctly."
Near Austin, TX 78703
Wesley
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD6620HC0 "Arrived on site and rediagnosed noise with customer. Was able to replicate and determined noise to be heating blower housing coming in contact with fan. Ordering blower housing, blower and motor to repair. Customer would also new flex line installed. ordrng 1 FLEXVENTSOFT (RESEARCH) and 1 PADSSOUND (RESEARCH) and 1 W11086656 (motor-drve) and 1 WP697772 (wheel) and 1 WPW10211911 (housing)"
Near Leander, TX 78641
Jonathan
Job Details: 12/16/2019
ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site for ice machine making loud noises. Performed diagnostics mode and tested operation. Found smart valve not filling water reservoir and found control reading reservoir not full. Tested voltage to valve and found control still sending voltage to valve. Found failed smart valve. .; ordrng 1 W10585391 (valve)"
Near Lockhart, TX 78644
Robert
Job Details: 12/16/2019
WASHER ELECTROLUX EWFLS70JSS1 Arrived on job for complaints of not draining. Found blockage in hose
Near Georgetown, TX 78633
David
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site for a washer that would sometimes not spin out all the water in clothes. Performed diagnostics and found F5E2 (door lock error), F0E1 (Load found in cleaning cycle), F8E3 (Overflow condition) errors. Recommended replacement of water level switch and air trap cleaning to resolve water level issues.Replaced water level sensor and reran cycle. No errors present. No water leaks found at time of service."
Near Austin, TX 78749
Kevin
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4800XQ3 "Arrived on site and inspected dryer and found start switch/end cycle buzzer is failing. It is buzzing throughout cycle.
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG550S0HB1 Arrived onsite for customer complaint of RF burned not lighting on freestanding range. Tested unit and found igniter faulty. Removed and replaced burner head. Reassembled and tested. Burner now ignited as designed. No other issues found. No gas leaks detected at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/13/2019
OVEN WHIRLPOOL RBD305PDB8 Arrived onsite to install new control panel and rebuilt control to wall oven from prior visit’s diagnosis. Installed new control panel and the rebuilt control. Reassembled and tested unit. Unit. Unit now works as designed. No other issues found.
Near Liberty Hill, TX 78642
James
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site and tested operation. Set unit to bake and found cooktop and oven will not heat. Tested voltage and found L2 has no voltage and unit is only getting 120v but needs 240 to operate. Job complete
Near Austin, TX 78705
Wesley
Job Details: 12/13/2019
WASHER UNKNOWN HLC1700AXW "Arrived on site and found complaint of unit filling with water while not in use. Ordering valves to repair, all else checks good. ; ordrng 1 WH13X27119 (HOT WATER VALVE) and 1 WH13X27120 (COLD WATER VALVE)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW94HEXR0 Arrived onsite for customer complaint of front load washer control knob not responding. It’s found that encoder not responding to inputs. Unit will need new control panel.. All water connections were dry at time of service.
Near Tow, TX 78672
Thomas L.
Job Details: 12/13/2019
DRYER WHIRLPOOL FGDGJMNIGDVNNHI
Near New Braunfels, TX 78130
Richard
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not draining. Upon inspection found the wire running to the drain pump had been severed during installation. Ordering wiring harness. Office to reschedule. ; ordrng 1 W11242945 (harns-wire)
Near Austin, TX 78754
Cliff
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived on site to diagnose a washer that will not cycle. Found rotor and stator damaged and needing to be replaced. Main control may also be needed. Office to set return date.; ordrng 1 W11314361 (ROTOR) and 1 W11314657 (SCREW) and 1 W11354541 (STATOR)