Service History 491 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near New Braunfels, TX 78132

Andrey

Job Details: 07/20/2022

"Arrived on site to test unit for knocking noise, tested unit found intermittent popping noise coming from back of refrigerator right side, , found service pointer regarding this issue W11610345, Adjusted filter dryer by service pointer a slight popping noise is still present, advise customer that this service pointer does not fix the knocking noise but only makes it less noticeable, called tech line and reported my findings got SR#7734151871, unit is running as designed no leak detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Spicewood, TX 78669

Justin

Job Details: 07/20/2022

Arrived on site to install the heater per the special pointer. I installed the new heater and then test the unit. I found it working as designed with no leaks. Call complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near Spicewood, TX 78669

Justin

Job Details: 07/20/2022

Arrived on site for an ice machine making no ice. I put the unit into diagnostics mode and found when the water was recirculating barely any was getting on the evap plate. Upon further inspection I found the recirculating tube had completely popped off of the water dispenser. I reconnected the tube and then let the unit create a slab of ice on its own. I found the unit now working as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Spicewood, TX 78669

Justin

Job Details: 07/20/2022

Arrived on site to install a heater per the special pointer. I installed the heater and then test the unit. The unit is working as designed with no leaks. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Spicewood, TX 78669

Justin

Job Details: 07/20/2022

Arrived on site for a dishwasher not powering on. Upon arrival the customer already removed the front door panel. Upon further inspection I found the vent badly leaking and needing replacement. I checked voltage at the terminal block and found none. I reset the breaker and waited several minutes. I then checked again and found no voltage. I informed the customer of my findings and advised them on reaching out to an electrician.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Spicewood, TX 78669

Justin

Job Details: 07/20/2022

Arrived on site for a dishwasher throwing an F8E4 for float switch open. I gained access to the float tray and found it had water in it. I emptied the tray. I then put the unit into diagnostics mode and found stored error codes F8E4 for float switch open and F8E2 for inlet valve problem. I cleared the error codes. I then ran two diagnostic cycles and could not replicate a leak. I informed the customer of my findings and walked them through proper loading/soap usage per the user care guide. I found the unit working as designed at the time of service. Call complete.

We serviced a

WHIRLPOOL DRYER

Model MED6630HC1

Near Austin, TX 78733

Matthew

Job Details: 07/20/2022

"Arrived onsite for dryer making noise when in use. Upon arrival inspected unit. Tested and noise was immediate. Disassembled unit and found worn rollers, idler, and belt. Replaced parts and tested. Unit is now functioning properly. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Austin, TX 78733

Matthew

Job Details: 07/20/2022

"Arrived onsite for dishwasher leaking after previous repair . Customer stated, looked like leak was happening during draining cycle. Removed toe kick and insulation was saturated. Could not let if this occurred pre or post repair. Removed toe kick and inspected underneath unit. Ran normal cycle and could not identify any leaks. Hoses , fill valve, drain pump all looked good. Customer does have a water softener so recommended using less soap to avoid possible over sudsing. No leaks present at. Customer will monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Austin, TX 78733

Matthew

Job Details: 07/20/2022

Arrived onsite to replace previously diagnosed parts. Replaced faulty detergent dispenser. Replaced dispenser and tested. No leaks present at this time. Job complete

We serviced a

KENMORE WASHER

Model 110.2080299

Near Austin, TX 78717

David S

Job Details: 07/20/2022

"Arrived on site for washing machine not draining. I spoke to the customer and found out she got the unit to drain. I tested the lid latch and found it not engaging fully anymore. I had to push down on the lid to engage it. I installed a new lid latch. I retested the unit and found it working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Round Rock, TX 78681

David S

Job Details: 07/20/2022

Arrived on site to replace the heating element. I inspected the unit and work area. I followed service pointer W11540964 and verified the model and serial number do fall within range. I replaced the heating element and ran a diagnostic cycle. I found it working as designed. No water leaks detected. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, TX 78681

David S

Job Details: 07/20/2022

"Arrived on site to install a new heating element. I inspected the unit and work area. I followed service pointer W11540964, and verified the model and serial number fall in range. I replaced the heating element. I ran a diagnostic cycle and found it working. No water leaks detected. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Hutto, TX 78634

Cliff

Job Details: 07/20/2022

Arrived on site to diagnose a dishwasher that is leaking. Found door gasket deformed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WET3300XQ2

Near Round Rock, TX 78664

Cliff

Job Details: 07/20/2022

Arrived on site to diagnose a washer that is shaking during spin. Found suspension plate out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Kingsland, TX 78639

Lou

Job Details: 07/20/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the capacitor and suspension rods and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Kingsland, TX 78639

Lou

Job Details: 07/20/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the damper and shimmed the left RC door to raise it up level with the right RC door. The ice maker did not need to be replaced as its operating as designed. However, the arm on the IM is long and attached to the part to where it is not removable. The arm doesnt allow the ice maker to make a large amount of ice. Customer did not want the ice maker removed, therefore I didnt remove it. Researched the ice maker in the parts breakdown to see if there is a universal ice maker and I did not find one. No water leaks observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Marble Falls, TX 78654

Lou

Job Details: 07/20/2022

"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element to be of copper making and beginning to deteriorate. Per service pointer #W11540964 and special project code S17304, I removed and replaced the element and tested for leaks. Unit is operating as designed and no leaks were observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Meadowlakes, TX 78654

Lou

Job Details: 07/20/2022

"Arrived on site to inspect refrigerator freezer light not working and fresh foods lights dim. Upon further inspection, I found the FC light not functioning. I removed and replaced the module and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

SAMSUNG WASHER

Model WA50T5300AC/US

Near Georgetown, TX 78628

Vincent

Job Details: 07/20/2022

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found Of balance error code. I then proceeded with a test cycle and it performed as designed. Advised CX to use heavy duty settings and deep fill when using witch bulky items. Unit is opens designed, no leaks where observed during service. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78702

Scott

Job Details: 07/20/2022

"Arrived on site ,replaced heater . Ran test per SP instructions . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Austin, TX 78701

Scott

Job Details: 07/20/2022

Arrived on site formf9 error code . Found pump had failed . Replaced sump. Ran a wet towel and unit didnt shut off . All checked normal. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, TX 78731

Scott

Job Details: 07/20/2022

"Arrived on site for washer not starting . Ran diagnostics and no error codes ,passed diagnostics wash test . In talking to customer , found he wasnt holding start button down long enough . Instructed on starting washer . No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Austin, TX 78731

Scott

Job Details: 07/20/2022

"Arrived on site for unit cooling properly but no lights . Also when dispensing water or ice it would stop and stop all bye itself . Found led driver control failed . Replaced control and lights came back on and dispenser issues went away . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, TX 78730

Scott

Job Details: 07/20/2022

"Arrived on site replaced valve , bracket , cover . Water flow is back to normal. No water leaks detected at time of service.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cedar Creek, TX 78612

Joe Z

Job Details: 07/20/2022

Arrived onsite for Washing machine stopped working. Upon arrival test unit and cycles would not start. Found broken harness connector to drain pump. Need to replace wiring harness. Also found all 4 feet on washer or too low. Adjusted all 4 feet. Replaced wiring harness. Tested unit. Unit now operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cedar Creek, TX 78612

Joe Z

Job Details: 07/20/2022

Arrived onsite for Special Project. Heater replacement. Replaced heater and test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Bastrop, TX 78602

Joe Z

Job Details: 07/20/2022

Arrived onsite to install previously diagnosed parts. Replace basket and retainer. Test unit and unit operates as designed.no leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Bastrop, TX 78602

Joe Z

Job Details: 07/20/2022

"Arrived onsite for oven strong gas smell . Upon arrival gas valve was off. Restored gas to range. Total time of diagnostics was about a hour. Could not duplicate gas smell . No gas leak detected with leak detector. Tested all burners and are good. After series of questions with customer found that a random cleaning agent was used to clean oven and cook top. The smell that unit is making is from the cleaning chemical. Recommend that customer uses an actual cook top cleaner and just mild dish detergent and water to clean oven. Called Safety, let them know of findings. Was given SR#7734087097. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HB02

Near Bastrop, TX 78602

Joe Z

Job Details: 07/20/2022

Arrived onsite to install previously diagnosed parts. Replaced console. Test unit . All functions are now responding. Preheat both ovens to 350. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Smithville, TX 78957

Joe Z

Job Details: 07/20/2022

Arrived onsite to install previously diagnosed parts. Installed inner drain hose. Ran diagnostics and did not get any error codes. Ran auto test and all components passed. Operated a quick cycle and unit operates as designed. Could not duplicate loud sound. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Bastrop, TX 78602

Joe Z

Job Details: 07/20/2022

Arrived onsite for Not getting water . Upon arrival ran diagnostics and got F4-E3 wash motor not running. Test motor and motor is getting voltage just not operating. Need to replace sump and motor. Replaced sump and motor and test unit . Unit operates as designed. No leaks present at this time. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIS185JSS2

Near Bastrop, TX 78602

Joe Z

Job Details: 07/20/2022

Arrived onsite for follow up on previous visit. Unit till making little ice production. Spoke with CS and determined thermistor is out of range. Replaced thermistor. Customer will monitor ice production. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WDT970SAHZ0

Near New Braunfels, TX 78132

Leonardo

Job Details: 07/20/2022

Arrived on site to install new retainers. Installed retainers test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near New Braunfels, TX 78132

Leonardo

Job Details: 07/20/2022

Arrived on site to test unit for upper oven over cooking. Test unit and found unit just needing calibration. Calibrated oven to -10? job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near New Braunfels, TX 78132

Leonardo

Job Details: 07/20/2022

Arrived on site to replace element due to special project. Replaced element test unit and unit test good job complete no leaks present at This time.

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LL1

Near New Braunfels, TX 78132

Leonardo

Job Details: 07/20/2022

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near New Braunfels, TX 78132

Leonardo

Job Details: 07/20/2022

Arrived on site to test unit for center burning making loud noise. Test unit and found unit not converted to LP. Changed orifice test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near New Braunfels, TX 78130

Leonardo

Job Details: 07/20/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near New Braunfels, TX 78130

Leonardo

Job Details: 07/20/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, TX 78752

Matthew

Job Details: 07/20/2022

Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Found ice maker making odd ticking noise and continual cycling. Unit was not responsive to diagnostics. Will need ice maker replaced ; ordrng 1 W10882923 (Ice maker) and 1 Wpw10349187 (Valve)

We serviced a

WHIRLPOOL RANGE

Model JDRP436HM01

Near Leander, TX 78645

Kimo

Job Details: 07/20/2022

Arrived onsite for range with a Loud rattling/vibrating sound when the oven pre-heats. Comes from the fans' area. Upon inspection I found that the noise was indeed present. I believe the noise is coming from the con-fan motor. This unit has 2 of them the noise may be coming from both fans but I was only sent with 1. I am ordering 1x con fan and refrigerator with parts sent with me. Office to reschedule ; ordrng 1 W11121400 (MOTOR-FAN)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Cedar Park, TX 78613

Kimo

Job Details: 07/20/2022

Arrived onsite for refrigerator making a tapping knocking noise when running. Upon inspection I found that the diffuser was operating normally and the mastic sound pad was in place on the cap tube. Possible compressor failure or the system was over charged from the factory and has finally gotten louder as everything settled in. I am ordering 1x sealed system.2hrs. Office to reschedule. ; ordrng 1 WPW10466675 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Georgetown, TX 78628

Paul

Job Details: 07/20/2022

Arrived onsite for a dishwasher that the door will not close. I found the door rubbing the left side of the tub when closing it so I adjusted the right leveling leg to get the door to shut and not rub. Still waiting on the tub to complete this job.; O-emld tckt

We serviced a

WHIRLPOOL VENTHOOD

Model WVW7336JS0

Near Leander, TX 78641

Vincent

Job Details: 07/20/2022

Arrived on site for vent hood inspected unit and work area. Removed old chimney and replaced with new one once installed I removed the film and its was slightly scratch and bent from one corner. Will have to be reordered and C-NOTE to inspect before scheduling to make sure no scratches or dents are on the part. Office to schedule CX when parts have arrived and been inspected.; ordrng 1 W11417192 (Chimney)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Andice, TX 78628

Vincent

Job Details: 07/20/2022

Arrived on site for microwave inspected unit and work area. Tested unit and found it heating properly. Found turn table support rubbing the paint off from the chassis and caused unit to ark. Will order touch up paint and support. I. Asked CX not to use it in the meantime. Office will contact CX when parts are available.; ordrng 1 8212473 (Silver) and 1 72113 (Platinum) and 1 W10337248 (Support)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Horseshoe Bay, TX 78657

Lou

Job Details: 07/20/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I disassembled the unit and removed and replaced the compressor, evaporator, non-UI drier, and access valve and reassembled the unit and vacuumed the system. I found on the high side I was not getting a vacuum below 0 psi. I installed approximately 4oz of R134a refrigerant and found the evaporator has a leak. I advised the customer of my findings and am ordering another evaporator and CNOTE-3 HOUR JOB and office to schedule return service. Unit left unplugged and water turned off for safety. ; ordrng 1 WPW10218037 (Evaporator) and 1 CNOTE (3 HR JOB)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Copperas Cove, TX 76522

Tyler

Job Details: 07/20/2022

Arrived on site for washer not draining. Upon arrival confirmed issue. Found wires to drain motor broken. Found resistance to drain motor at 21.6. Repaired wiring but found pump over heating to quickly during tests and failing. Drain pump sent On trip was incorrect. Will need office to reschedule once availability of parts is known. Ordering W11399437; ordrng 1 W11399437 (Drain pump)

We serviced a

WHIRLPOOL DRYER

Model MEDB835DC4

Near Austin, TX 78724

Cliff

Job Details: 07/20/2022

"Arrived on site to diagnose a dryer that is not starting. Found previous company installed samsung heater assembly in unit causing new element short to ground this caused unit to overheat and blow cutoff and t-fuse. Heater box, element, t-fuse, and cutoff need to be installed to complete repairs. Per PR no cost to customer as issue should have been caught. Office to set return appointment. ; ordrng 1 W10802681 (Box) and 1 WP3387747 (Heater)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Andice, TX 78628

Vincent

Job Details: 07/20/2022

"Arrived on site to install previously diagnosed parts for range, inspected unit and work area. Tested unit and found igniters not sparking well. Im ordering a spark module and all 5 igniters to complete the job. No leaks where observed at this time. Office to schedule CX when parts have arrived.; ordrng 1 W11565127 (Spark module) and 5 WPW10515459 (Igniter surf)s"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Austin, TX 78727

David S

Job Details: 07/20/2022

Arrived on site for washer not working properly. I inspected the unit and work area. I found the unit unplugged. I plugged it in and found it in a flood mode. I gained access to the pressure switch and pressure tube. I found the tube clear. I swapped in a known good switch and found the unit still in flood mode. I tried to force the unit into diagnostics but couldnt get it out of flood mode. I am ordering the a control. The office will reschedule when we have eta on the part.; ordrng 1 W11201293 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hillsboro, TX 76645

Jonathan M

Job Details: 07/20/2022

Arrived on site for a dishwasher that is not filling with water. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E4 (float switch open) error code. Ran the unit through an auto test and could not hear the unit attempt to fill with water. Checked underneath the dishwasher and found the float switch lever broken causing the float switch not to be engaged. Ordering lever and rescheduled customer to 8/3.; ordrng 1 WPW10195037 (Lever)

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near McGregor, TX 76657

Jonathan M

Job Details: 07/20/2022

"Arrived on site for a refrigerator though theres not cooling. Inspected unit and work area. Confirm the customers complaint and found a defrost issue in the freezer section. Ran the unit through diagnostics and was able to turn the heater on. I spoke to Jason was advised to order the main control, user interface, and evaporator thermistor. I had none of those parts on hand so Im ordering all parts and the office will need to contact the customer about a return date due to an out of stock item.; ordrng 1 W11546690 (Control) and 1 W11216949 (UI) and 1 W10316760 (Thermistor)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26KR4DQ6

Near Georgetown, TX 78633

Gerry C

Job Details: 07/20/2022

"Arrived to inspect no ice. I found the FC at 32F and items within the FC were cold, but not frozen hard. I tested the compressor draw and it was at .73 amps with the high internal temperature and there was a ball of ice in the evaporator to cap tube connection area. I did not find any evidence of oil/leaks and the unit will most likely only require the compressor, service port and dye drier. I am adding the evaporator just in case, but not likely needed. ordrng 1 5304475102 (Compressor Kit) and 1 WPW10143759 (Dye drier) and 1 TJ90SF8404 (Service port) and 1 SealedSystem2hours (Two hours please)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Georgetown, TX 78628

Gerry C

Job Details: 07/20/2022

"Arrived to inspect no operation. I found 7-2 error stored in memory. I tested the motor resistance and all three lines were between 17 and 17.2 ohms, within the MFG specifications. I monitored voltage to the motor during test cycle and it was variable and disappeared almost immediately, sending the unit into a drain cycle with an error beep. Office to order control. No leaks observed during service. ; ordrng 1 W11462461 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near San Marcos, TX 78666

Andrey

Job Details: 07/20/2022

"Arrived on site to test unit for water buildup in FC, tested unit found ice maker fill tube is to short and is missing the fill cup dumping all water in to freezer, ordering fill tube extension office to reschedule ; ordrng 2 WP2174755 (Ice maker tube extension)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78723

Luis

Job Details: 07/20/2022

Unit 1053Arrived on site for no cool. Powered unit on loud odd noise from compressor!diagnosed a defective compressor ordering compressor and kits; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 Lockringkit and 1 R600akit

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Spicewood, TX 78669

Justin

Job Details: 07/20/2022

"Arrived on site for a washing machine not spinning. Upon arrival the customer stated the unit will fill and do nothing, but they could hear a buzz. I put the unit into diagnostics mode and found stored error codes F1E2 for motor over voltage, F0E3 for overload, and F7E9 for locked rotor. I cleared the error codes. I then manually activated each component and ran a diagnostics cycle. I found all ran through as designed. I gained access to the bottom of the unit and found the slider an gearcase in good shape. I then loaded the unit and tried to run a quick wash, but the unit locked and then would not start. I put the unit into diagnostics mode to try and manually actuate the lock, but none of the loads were activating. I had to unplug the unit several times in order to reset it. Due to this I am ordering a control to replace. Office to reschedule. ; ordrng 1 W11419171 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Round Rock, TX 78681

David S

Job Details: 07/20/2022

"Arrived on site for water and ice dispenser not working. I inspected the unit and work area. I found the switch broken and not registering a change. I tried to removed the switch but found it over insulated in place and not coming out. I called techline and spoke to Chris, I advised him of my finding, he stated because the switch cannot being replaced due to it being foamed in the unit is not repairable. I received sr# 7734152483. Job complete.; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM704KPS0

Near Round Rock, TX 78665

Cliff

Job Details: 07/20/2022

Arrived on site to diagnose a dishwasher that is leaking. Found heater element collars have failed causing unit to leak and cause water damage to home. Documented findings in sd pics and leak has also damaged dishwasher pump. Heater will need to be replaced with updated part and pump to be replaced as well. Office to set return appointment. ; ordrng 1 W11537778 (Heater) and 1 W11416362 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJW00

Near Round Rock, TX 78664

Cliff

Job Details: 07/20/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system repair needed and only incoming evap coil frosted. Spoke with jc and office to order parts needed.; ordrng 1 R600 (R600.)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78758

Scott

Job Details: 07/20/2022

"Arrived on site for range turning itself on . Couldnt duplicate self turn on but did find start button for oven sticking or not responding . After power shut down , finally got into diagnostics, key pad error code . Connection and ribbion cable connections are properly plugged in . Ordering ui control and trim due to warpage. Call to set return. Breaker to unit is turned off . Called safety same sr number . ; ordrng 1 W10894098 (Ui control) and 1 W10825357 (Trim)"

We serviced a

WHIRLPOOL WASHER

Model TAG IS

Near Austin, TX 78759

Scott

Job Details: 07/20/2022

"Arrived on site for washer not unlocking . Found latch just clicking and trying to lock / unlocking . Ordering latch . Please set return with tenant. No water leaks detected at time of service. Call to set return . ; ordrng 1 WPW10443885 (Door latch)"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW3

Near Jonestown, TX 78645

Kimo

Job Details: 07/20/2022

Arrived onsite for washer with a drain pump that wont turn off at the end of the cycle. Upon inspection found found 8fe1 long fill code and f5e4 door not open error. I cleared them and ran a diagnostic cycle and found that the unit ran just fine. I the I tested unit in quick wash with towel in unit and found that the unit when though the cycle just fine. I then ran it in the drain and spin and found the same. I check the drain pump for any obstructions and found none. I noticed that the customer used the pod style detergent which could cause a over suds issue I advised her of this. Unit operating as designed no leaks.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Meadowlakes, TX 78654

Kimo

Job Details: 07/20/2022

Arrived onsite for a cooktop that was inspected by a home inspector and informed cx that the cooktop was burning too hot/the flames where orange upon arrival I tested unit several times and found that the unit was burning properly/ blue flames at all settings. Unit operating as designed job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Lago Vista, TX 78645

Kimo

Job Details: 07/20/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I performed Service Pointer #: W11560805 Rev. C. And installed new IM and fill tube. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Cedar Park, TX 78613

Kimo

Job Details: 07/20/2022

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed. No leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cedar Park, TX 78613

Kimo

Job Details: 07/20/2022

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found that the unit was operating as designed no leaks. Job

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Cedar Park, TX 78613

Kimo

Job Details: 07/20/2022

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed no leaks. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78729

Kimo

Job Details: 07/20/2022

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kyle, TX 78640

Kevin

Job Details: 07/20/2022

"Arrived on site and replaced parts diagnosed on previous visit, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Pflugerville, TX 78660

Cliff

Job Details: 07/20/2022

Arrived on site to diagnose sealed system failure found no dye in system and no cool. Verified no restrictions at drier. Compressor isn't pumping so I replaced compressor and drier and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.

We serviced a

UNKNOWN VENTHOOD

Model UXT5530AAS3

Near Austin, TX 78724

Cliff

Job Details: 07/20/2022

Arrived on site to replace previously ordered parts for venthood. Replaced control and tested unit. Found all is functioning properly at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Round Rock, TX 78681

Vincent

Job Details: 07/20/2022

"Arrived on site to for dishwasher, inspected unit and work area. Removed old element and replaced it with the new and improved one. I ten tested unit and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

Vincent

Job Details: 07/20/2022

Arrived on site for dishwasher inspected unit and work area. Found detergent dispenser spring broken. I replaced dispenser and tested unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, TX 78641

Vincent

Job Details: 07/20/2022

"Arrived on site for dishwasher leaking, there was an s-code for this issue to replace heater. Heterodox has been replaced and no more leaks where detected. I ran unit in diagnostics and found stored error codes 8-2 4-3 10-2. I ran a diagnostics cycle and found bad water valve that was shorted. Replaced valve and tested unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Seguin, TX 78155

Leonardo

Job Details: 07/20/2022

Arrived on site to test unit for unit tripping breaker. Test unit and put unit in test mode 2 times and both times the unit ran good. Customer said electrician has changed outlet and breaker. We have correct voltage coming in job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Andice, TX 78628

Vincent

Job Details: 07/20/2022

"Arrived on site for dishwasher, inspected unit and work area. Found mounting bracket broken. Installed new mounting brackets. Unit is now properly installed. No leaks where observed during service. Job completed.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near San Marcos, TX 78666

Leonardo

Job Details: 07/19/2022

Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kingsland, TX 78639

Vincent

Job Details: 07/19/2022

"Arrived on site for dishwasher, inspected unit and work area. Replaced heater with new and improved. Tested unit and its operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Kingsland, TX 78639

Vincent

Job Details: 07/19/2022

"Arrived on site for refrigerator, inspected unit and work area. Tested temperatures RC 62? FC 04. I then found RC evaporator frozen over. I defrosted the entire evaporator to inspect the fan and was working. I tested the thermistor and was good. I explained to CX that its possible a door was left open at one point and caused it to defrost and freeze up. I also inspected the drains and where free from debris. Unit is now operating as designed. No leaks where observed during service. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Bertram, TX 78605

Kimo

Job Details: 07/19/2022

Arrived onsite to perform SP W11540964 - Special Project S17304. After doing this cx informed me that the unit would leak from the front right corner of the door when in use. I found that the customer uses tads and pods at times. I advised her to switch to liquid detergent and use very little due to her having a water softener. Upon further inspection I found that the unit was leaning forward a bit so I adjusted the unit and tested the unit and found no leaks at this time. Job complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXXQ1

Near Burnet, TX 78611

Vincent

Job Details: 07/19/2022

"Arrived on site for for freestanding ice machine, unit still making little ice from last visit. Inspected grit cutter and its good tested voltage and also good. Inspected the condenser and its clean from any debris. The. Sheet of ice is supper tin and not thick enough to make full sizes of ice cubes. At this point unit will need a sealed system repair. CX has declined any further repairs. No fee was collected as it was the same issue from prior."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9979SKZ0

Near Burnet, TX 78611

Kimo

Job Details: 07/19/2022

Arrived onsite to perform SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed no leaks job complete.

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Elgin, TX 78621

Matthew

Job Details: 07/19/2022

Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Elgin, TX 78621

Matthew

Job Details: 07/19/2022

Arrived onsite for dishwasher not draining. Upon arrival inspected unit. Found standing water in tub. Energized drain pump and did not energize. Inspected unit and found loose Connector to drain pump. Secured connector and tested. Unit is functioning properly. No leaks present at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Austin, TX 78724

Joe Z

Job Details: 07/19/2022

"Arrived onsite to install previously diagnosed parts. Upon arrival,found unit unplugged and moved from kitchen to garage. Installed new control. Unit has no power accessible. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Austin, TX 78724

Joe Z

Job Details: 07/19/2022

Arrived onsite for DOOR LOCKED SHUT. Upon arrival unit was turned off at breaker. Restored power to unit and drain pump runs continuously and door remains locked. Ran diagnostics and control cannot read pressure. Need to replace control pressure switch .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Austin, TX 78724

Joe Z

Job Details: 07/19/2022

Arrived onsite for not cooling. Upon arrival found entire evaporator covered in ice. Thawed out the ice. Test heater heater is good. Test bimetal and is good. Found that I am not getting voltage from control to heater during forced defrost. Replaced control and now getting voltage to heater. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Harker Heights, TX 76548

Tyler

Job Details: 07/19/2022

Arrived on site for ice maker not producing ice. Upon arrival confirmed complaint. Found stable power supply to ice maker but unit would call for water. Replaced ice maker and found unit could harvest and fill as designed. Found no leaks. Informed customer to give unit 24-48hrs to fill bucket with ice. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Bastrop, TX 78602

Matthew

Job Details: 07/19/2022

"Arrived onsite to replace previously diagnosed parts. Found oil in the dryer. Replaced compressor , access valve and UV dryer. Pulled vacuum and held. Extended vacuum to clear oil. Vacuum held. Charged unit 5.3 oz. powered unit and unit is functioning properly. Notified customer to monitor temperature before filling unit. 12-24 hrs to freeze water and 24 hrs thereafter to maintain temperature. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Taylor, TX 76574

Cliff

Job Details: 07/19/2022

Arrived on site to diagnose a dryer that is not running properly. Found rat has gotten caught in blower wheel causing issue. advised to put a protective device on dryer vent to prevent future issues.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Taylor, TX 76574

Cliff

Job Details: 07/19/2022

"Arrived on site to diagnose a refrigerator that is not cooling properly. Monitored frost pattern and noticed in step 5 of test 4, the fc evap didn't frost correctly indicating incorrect refrigerant charge or contamination moisture in ss. Pulled extended vacuum for 30 mins, and verified unit held vacuum. Charged unit with 6 Oz of refrigerant. Monitored unit again and found correct frost pattern in step 5. All is working properly at this time. No leaks were found at time of service."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Andice, TX 78628

Paul

Job Details: 07/19/2022

Arrived onsite to change out a cooktop. I changed the cooktop and tested for gas leaks. There were no gas leaks present at the time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Andice, TX 78628

Paul

Job Details: 07/19/2022

Arrived onsite for a refrigerator not making ice. On arrival the customer stated the unit had started making ice. I found the ice bucket about 3/4 full. I ran a harvest test and found the icemaker working but no ice in the mold. I ran the full test and heard the fill valve humming but no water entering the icemaker. I found the tip of the fill tube stopped up with ice from the valve weeping. I replaced the valve. Unit is working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, TX 78747

Luis

Job Details: 07/19/2022

"Arrived on site. Installed new updated icemaker,ran harvest test passed,ran fill test passed"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Georgetown, TX 78633

Paul

Job Details: 07/19/2022

Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control and door latch. I tested the washer and it is working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Burnet, TX 78611

Vincent

Job Details: 07/19/2022

"Arrived on site for washer, inspected in it and work area. Entered in diagnostics and found stored error codes 7-6 8-1. I tested unit in diagnostics and found motor making noises. I tilted unit backwards and found oil in gear case and belt cover.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Georgetown, TX 78633

Paul

Job Details: 07/19/2022

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Georgetown, TX 78633

Paul

Job Details: 07/19/2022

Arrived onsite for a washer to replace previous diagnosed parts. I replaced the control and tested finding the door latch not working properly. I replaced the door latch and retested the machine finding it working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Burnet, TX 78611

Vincent

Job Details: 07/19/2022

"Arrived on site for dryer, inspected unit and work area. Tested unit and found no heat. I removed back cover to access fuses and element tested all components and found heating element open. / I replaced heating element and tested unit is working as designed. The air duck for dryer is clogged I explained to CX he need to get the vent professional cleaned, or the dryer will fail again and not heat.