"Arrived on site for fridge needing 1 gasket w10830274, mullion wpw10311757, brackets wpw10330993 & wpw10330991, and rails w11658402. Upon arrival reconfirmed issue and installed parts. Tested unit found door sealing. Call complete"

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the noise is coming from the back of the RC section. I removed the lower crisper drawer and found ice on the RC evaporator. I placed the unit in diagnostics and tested the RC evap fan in test 57 and the fan failed to come on. I retested a few more times and finally got the fan to turn on and the noise the customer identified. I advised the fan is hitting ice and would need to be defrosted before I could remove the evap cover due to potential damage to other parts. I am ordering the RC defrost heater, HV control, CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Scheduled return service for 05/31/24. I had my customer sign the waiver of damages from defrosting refrigerator and pending on the amount of ice build up, I recommended the customer pull the unit out and place towels around the unit to absorb any water that may leak while defrosting and unplug the unit and defrost approximately 24-48 hours before I return. No water leaks observed during service.; ordrng 1 W11567407 (RC defrost heater) and 1 W11664342 (HV control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site for cold water not operating. Upon arrival,inspected unit. Observed blue and red knobs are crossed at supply. Disconnected hoses and ran both supply valves and confirmed knobs on supply are incorrect. Connected hoses correctly. Test unit and is operating as designed. No leaks present at this time. Job complete. No parts needed."

Arrived onsite for cooktop middle burner not working properly. On inspection the burner goes out when tou are going from lard flame to a simmer flame. Ordering a dual valve to correct the issue. No gas leaks detected during service. No parts installed; ordrng 1 W11246817 (Dual valve)

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and using my heat gun, I heated the gasket and shaped it before installing. Checked for any gaps/air leaks and tested door functions. Unit is operating as designed. No water leaks observed during service, job completed. W10830055"

"Arrived on site to replace previously diagnosed console and gasket, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11483553, W11660284"

Arrived onsite for previously diagnosed parts. Started to pull the wash plate off and after 20 minutes the wash plate did not come off. I explained to the customer if I bust it off and if the wash plates get stuck on the gear case then a basket and tub will be need an the unit could be out of commission for a few weeks. Customer did not want to be with the washer for that long. I installed the valve assembly to stop the water leak. Going back with all parts and tub and basket. With new inlet valve the unit is not leaking any more. W11172234. Office to schedule when parts arrive.; ordrng 1 2hours (2 hours) and 1 W11219115 (Outer tub) and 1 W10811957 (Basket)

"Arrived on site for a dishwasher that is starting cycles by itself. The customer advised that the unit will sometimes not start and then start on its own. She advised that it seems to have a brain of its own. Around then it through diagnostics and found an F5 E2 (door stuck closed), F5 E1 (door stuck open), and F2 E2 (no response from the UI) error codes. 03 error code seem to be pointing to the control starting a cycle on its own and doing all the things that the customer is stating. I went ahead and replace the control assembly and tested the unit. I found the unit working and operating as designed. Call complete. W11637583"

"Arrived onsite for dishwasher inner door with rust. On inspection found the rust right below the vent and on the side of the door next to the vent. Gain access to the vent and found the vent gasket was folded over, I replaced the vent gasket and the inner door. Tested unit in diagnostics cycle and found,no water leaks detected during service. The unit is operating as designed from the factory. W11545539 W11559689"

Arrived onsite and repaired washer with display issue and unresponsive. Replaced control board. Unit is now operating as designed. All checks good. W11626074

"MVW7232HW0 Arrived on site for unit not spinning. Upon arrival, entered diagnostic and found F7E4 and F6E3 error. Cleared code. Upon inspection of the slider, found metal sleeve on slider to have separated. Replaced slider and clutch. Tested unit and now unit is functioning as designed. No water leaks detected at this time.W10734521 slider, W10754448 clutch"

Arrived on site with parts for new door. Customer also says it doesnt heat very good. Found door is sealing properly. Tested and unit heats properly. Explained this is only 900 w so longer hating is normal. Attempted to removed the microwave for further inspection. Found lower trim piece is blocking/diverting exhaust air and causing the damage. Unable to remove the microwave with the assistance of the customer. It is stuck. Advised customer unit needs to be accessible to go any further. Referred to builder to correct install and have unit accessible to remove for repairs.

"Arrived on site for not heating. Upon arrival,test polarity and is correct. Ran vent test and test failed. Disassembled unit to inspect heating components. Found cutoff switch has failed. Replaced cutoff 280148. Test unit and is operating as designed. Advised to have vent cleaned. Job complete"

"Arrived on site to test unit for burning smell, tested unit it found dispenser motor not engaging, unit is constantly running and over heating the compressor do to dispenser door not closing and is staying open advised customer that unit is out of warranty and only the diagnostic is covered, customer stated that she has warranty on it and will call her extended warranty company at this time job complete"

Arrived onsite and found unit operating with failed pump function and found second break in the harness has developed. Used the lower harness to repair the break. Unit is now operating as designed. W11643701

"Arrived on site to diagnose dryer not drying clothes. Tested unit and found heat is good, but there is no airflow at all, and backpressure is forcing lint out. Vent hose is good. Advised customer vents are verifiably clogged. No parts needed, customer needs a vent cleaning. CAll completed."

"On arrival verified complaint of not spinning. Replaced all previously diagnosed parts, gearcase, splutch, actuator, belt, shield, shield screws, hub, hub screws, wash plate and washplate screws. Calibrated and unit now operates correctly. Job complete no leaks detected during service. Installed wpw10006355, w10721967,w11454372, wpw10215115, w11573574 x2, w10772621, wp8533953 x6, w10528947, wpw10427633, and wpw10006384."

"Arrived on site for not filling. Upon arrival,inspected unit and ran diagnostics and get error code F7-E2 wash motor not operating. Test unit and does fill just does not wash. Need to replay o and motor. Replaced sump and motor. Replaced sump and motor W11460946. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to test unit for not unlocking, tested unit found control locked, tried every option to unlock control but it will not, will need to replace console to fix issue, got authorization to replace console, replaced and tested, unit is now running as designed job complete installed W11296171"

Arrived on site for drawer being damaged. Removed and replaced drawer/ frame. Ran test and verified operation. Call complete. W11563405

"Arrived on site for unit not powering on. Found water in bin and unit not powering on,diagnosed a defective external drain pump,replaced pump ran water through pump,water drained checked connections and tubing no leaks,ran diagnostics all test passed. Used w11539855"

Arrived onsite and found unit operating with failed sump and motor. Replaced the motor assembly. Unit is now operating as designed. All checks good. W11025157

"Arrived on site to inspect unit for loud screeching noise. Upon closer inspection found rollers and idler failed. Used repair kit and replaced all pertaining parts. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED 4392067"

"Arrived on site to diagnose dryer not drying clothes. Tested unit and found i do have good cycling heat on timed. Found normal cycles had ecoboost enabled, and customer unsure if vents in house have ever been cleared. I found no error codes present, good heat, but also very large loads being dried. Advised to install the whirlpool app and update the unit software, and to also reduce the load size. If all steps are followed and unit is heating and not fully drying, customer advised to have professional cent cleaning service performed. Verified good voltages at block under load, 123/123. No failures found with unit, no parts used. Call completed."

"Arrived on site to inspect unit for not making ice, error code e5. Upon closer inspection confirmed error code e5 for timed ice due to thermistor failing. Replaced ice maker unplugged unit to clear code, filled unit with water, unit is running as intended. No leaks present at this time. Job complete USED W11658802"

"Arrived on site to inspect microwave turntable not turning. Upon further inspection, I tested the microwave with my tester and found the turntable not turning. I checked the control and found the turntable on. I removed the turntable and found the support missing. I installed a new support and tested and unit is operating as designed. Job completed. W10337248"

"Arrived on site for control not responding . Powered unit off. Control is now powering up. Getting good voltage ,and correct legs . Unit will not go into diagnostic. Unit will start to fill if start button is pushed . Then die after canceling cycle . Replaced control W11629601. Ran diagnostics unit will fill and agitate , but would kick out of test mode during drain and repeat failure . Ordering harness lower upper and wash harness drain pump and control again . Call to set return. ; ordrng 1 W11331662 (Upper jharness) and 1 W11028053 (Washer harness) and 1 W11249320 (Lower harness) and 1 W10775446 (Drain pump) and 1 W11579776 (Control)"

"Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and unit now working as designed. Advised customer to monitor and if issue persists with breaker tripping, have contractor replace faulty breaker. No parts replaced at this time. Job complete."

"Arrived on site for a dryer that is flashing an F6 E2 (ACU and HMI communication issue) error code. Inspected unit and work area. The customer stated that they had an electrical strike at their home and after that happened, the dryer has not worked. They advise that the unit doesnt respond to touch and that the error code will just pop up after five minutes of being plugged in. I did confirm the customers complaints and check voltage to the dryer. Found proper voltage and polarity. I checked voltage from the control and found the control not sending proper voltage to the user interface. I replaced the control and tested the unit. I found the unit working and operating as designed. Call complete. W11565020"

"Arrived onsite for a washer to replace previous diagnosed parts. The customer also stated the washer has not been completing cycles and stopping before it goes thru rinse and spin. I checked stored error codes and found an F1E2 motor control fault and suspect an issue with the motor or control causing the customers issue. I went to replace the gear case and the washplate would not come off. Im ordering the tub and basket along with the other components needed to replace them. I explained to the customer after these are replace we will test the motor circuit and see if there is a motor issue or control issue causing the error. Ordering 6EA. WP8533953 screw, W11568797 filter, WP8533928 screw, W10752719 basket, W11219115 tub, & W11026785 motor. Marking all the other parts to come back when we return. Office to RS.; ordrng 6 WP8533953 (Screw)s and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11026785 (Motor)"

Arrived on site to replace timer and heating element diagnosed on previous trip. Replaced timer and heating element unit still wouldnt run replaced thermal fuse unit is running as intended. Job complete. USED WP3392519 WP3979617 279838

Arrived on site for unit making noise during the fill cycle. Inspected and found excess cap tube vibrating on the fill valve when energized. Used truck stock sound pad w11113654 (2)to allow separation. Noise stopped. Unit is functioning properly. Job complete

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the RC evaporator completely frosted over. I tested the fan and found it working. I found the ice bucket full and the freezer working as designed. I started steaming the frost off the cover and getting the vents cleared then my steamer stopped working. After removing the frost the pan didnt appear to be bowed. The drain could possibly be restricted. I explained to the customer what happened and that I would have to RS. The UI will need to be replaced along with the evaporator fan. Ordering W11577100 UI control and marking all the other parts to come back on the return visit. RS for Friday 5/31/2024. ; ordrng 1 W11577100 (UI control)

"Arrived on site for icemaker not making ice. Only leaving a block of frozen water in the ice bucket. Inspected and found fill tube was not correctly Inserted into icemaker fill cup, causing overspray and buildup into ice bucket. Adjusted filled tube and tested. Unit is now functioning properly. Job complete"

"Arrived on site to test unit for no power. Tested unit found no voltage coming in. Inspected breaker found it tripped. Reset breaker, unit is now powering on. Tested unit, all components are properly engaging and unit is running as designed, no parts installed, job complete."

"Arrived on site to install previously diagnosed part. Replaced suspension (W11400156) and tested, unit is spinning uniformly and running as designed, no leaks detected, job complete."

Arrived on site for unit element hanging down due to clip failure. Installed new support for element . Unit is now functioning properly. Job complete .Used part number W11724411

Arrived onsite for a refrigerator that stopped cooling correctly again. I found the FC at 37 degrees and the RC at 37 degrees. I found a leak and dye on the RC evaporator. I replaced the compressor and drier. I removed the evaporator and opened the new evaporator box finding the evaporator bad. I went and picked up another evaporator and installed it. I vacuumed the system and charged it with 5.75 ozs of R134A. I tested the unit and had good pressures. Call complete.

"Arrived on site to install previously ordered parts. Replaced blower motor WP8303972, and lamp WPW10440740. Test unit and is operating as designed. Job complete"

Arrived onsite for dryer with a error F3E3. On inspection tested the inlet and the exhaust thermistor and they all tested good. The exhaust was thermistor was 10k and the inlet thermistor was 54k. Service manual said if thermistor were good to install a new ACU. I installed a new control board and tested the unit. The unit came up with a air flow issue after the new ACU. On further inspection found the unit was pinched the exhaust vent when pushed all the way back. Informed the customer to go to the rigid vent hose. The air was good when I pulled the unit out about a foot. W11618917

"Arrived on site to replace basket diagnosed on previous trip. Replaced basket, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11550891 W11513244"

"Arrived on site to inspect refrigerator freezer door damage. Upon further inspection, I found a few scuffs and scratches on the left FC door. I removed and replaced the door and tested the unit and it is operating as designed and the door is sealing properly. No water leaks observed during service, job completed. LW11026355"

"Arrived on site to inspect range cooktop burner not igniting properly. Upon further inspection, I tested the cooktop burners and found the front left burner is taking too long to ignite. I contacted techline and spoke to Joe and advised of the complaint, previous repairs and my findings today. Joe recommended replacing the burner assembly and adjusting the burner head and testing. While still on the phone, I removed and replaced the front left burner head and before testing, I loosened the two screws on the bottom of the head and adjusted the head and tightened the screws and tested. The unit is operating as designed. Joe provided SR#7739161062. I advised the customer of my repairs. No gas leaks detected during service, job completed. W11443594"

"Arrived on site for door popping when opening . Found lower cam on hinge had failed again , door cam is in good shape . Replaced hinge cam and used adhesive to secure to hinge bracket WPW10329686 , WP279368. Job complete . Advised customer to let cure for about two hours . Job complete"

"Arrived on site ,placed pads on upper wrapper W11113654 . Unit is no longer vibrating. Job complete"

"Arrived on site to test unit for F8E1 error, tested unit found second cold valve not activating, inspected connections and found cold water connection was not seeded all the way where only one side was getting power, adjusted wires and secured properly, unit is now running as designed, no leaks detected job complete, no parts installed"

On arrival verified complaint of burnt terminal block. Replaced terminal block and verified all components activate. Unit is now working correctly. Found all four surface elements smoke when in use due to food build up on burners. Job complete installed wp9761958

"WRF535SWHZ10 Arrived on site to unit not cooling and making ice. Upon arrival, unit is cooling however customer mentioned the FC defrosted at one point and froze back up. Also, RC mid compartment around the deli and vegetables drawers was experiencing freezing temperatures. In addition, customer complaint about mechanical noises. Upon diagnostic I found the ice maker making a strong mechanical noise. Replaced ice maker and noise went away. Customer also mentioned she cannot remove filter, unit not making ice and water not dispensing. Upon disassembly, I found tank reservoir to be frozen. Confirmed the water entering to the unit has good water pressure. Recommended to customer to unplug unit for 24 hours to have all ice buildup defrost naturally to correct all remaining issues however customer does not have anywhere to store items for that long. Ordering thermistor W10316760. No leaks detected at this time. Office to reschedule ; ordrng 1 W10316760 (Thermistor)"

"7598Arrived on site. Ice bin full per customer counter top was extremely hot,ran diagnostics condenser fan running,unit passed all diagnostic test,cleaned condenser coil,adjusted air divider. No parts used."

"Arrived on site. Found broken screw insert to ice door motor,cleaned insert installed new ice door chute and motor,inserted longer screw,motor assembly secured. Reassembled unit,tested ice dispenser unit working as designed. Used wp2180353,wpw10546285"

Arrived on site to install previously ordered parts. Replaced right side door W11449015 and ui W11330486. Test unit and is operating as designed. No leaks present at this time. Job complete

"Arrived on site to onsite unit for low ice production. Unit made about half a bin over 24 hours did ice test, unit produced enough cubes to pass. However when putting tray back noticed water drops and ice at water inlet to ice maker. Replaced valve due to weeping, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11645245"

Arrived on site to test unit for no water dispensing. Found reservoir freezing up preventing water from dispensing. Used permagum around tubing to cabinet. Advised customer to monitor. Unit now working as designed. No parts replaced at this time.

Arrived on site with new parts. Removed dispenser. Replaced dispenser. Found moisture also along the center mullion. Customer says she gets this everyday. Found large gap creating a bow. Called tech line. Sent pictures. Unit will be sent for review. File # 7739159795. Call complete. W11678832

"Arrived on site to diagnose refrigerator not dispensing water. Tested unit and confirmed it just makes noise when dispensing. I removed the filter and ran it again, and it dispensed as normal. Customer had an extra filter and we tried that. Unit dispenses are designed with new filter, indicating a clogged filter. Unit now working as designed. Repair completed, no parts used."

"Arrived on site to test unit for condensation on inside of the unit. Upon arrival there is no condensation found in the unit. Tested unit found all components properly engaging, found gaskets are sealing properly. Turned vertical mullion to always on to help with humidity control. Contacted techline to document SR#7739160087, per techline no further repair recommended. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for loud noise from freezer . Found small amounts of moisture in fz . Fresh food door has small gap and sitting lower then normal. Ordering hinge and washer , shim . Call to set return . No water leaks detected at time of service . ; ordrng 1 2201567 (Shim) and 1 2254473 (Hinge) and 1 487576 (Washer)"

"Arrived on site to test unit for not operating properly, tested unit found cold water valve not engaging, replaced valve and control as precautionary and and tested, unit is now running as designed, no leaks detected job complete installed W11210463, W11603810"

On arrival verified complaint of not heating. Voltage and polarity are correct. Found hi limit is open replaced estates kit and ran a vent test. Unit heats but failed vent test. Advised customer will need vent cleaned in wall. Job complete. Installed 279816

"Arrived on site to replace previously diagnosed parts. Replaced L adjuster housing (WPW10588164), R adjuster housing (WPW10588165), and bother adjusting housing covers (WPW10250162) X2. Unit is now functioning as designed, job complete."

Arrived on site and replaced previously diagnosed control panel(WPW10797321) and door gasket(WPW10624183). Unit now working as designed.

"Arrived on site to test unit for tripping breaker. Found bra support worked its way into element causing grounding. Replaced element(279838), unit now working as designed. Job complete."

"Arrived on site for microwave not heating in convection bake. Upon arrival confirmed failure and found it not heating, tried replacing control w11646740 but found unit still not heating. Ordering WPW10571554 chamber and will need office to reschedule once customer has had unit removed from rv mounted location.; ordrng 1 WPW10571554 (Chamber)"

"WRS325SDHZ08 Arrived to install door. I found the builder had removed a door from a different unit and installed onto this one, due to impending closing. I delivered the door to the builders construction trailer in the neighborhood. No access to unit."

"JFFCF72DKL05 Arrived on site for unit missing part. Upon arrival, customer mentioned Whirlpool sent customer missing part for technician to installed. Installed parts sent by Whirlpool. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

Arrived onsite for freezer switch stuck and not operating properly. Replaced the switch. All checks good. Unit is now operating as designed. W11123941

Arrived on site to replace switch slide. Relaxed slide test unit and unit test good job complete. W11662407

"Arrived on site for a refrigerator that is condensating. Inspected unit and work area. The customer advised that the Molien between her refrigerator and freezer is condensating and continuing to leave water on top of the freezer gasket. She advised that it has been this way, since she bought this unit. I confirmed the customers complaint and found moisture buildup on the actual bow in itself in two different spots. I checked temperature on the Moen and found it at 65? on the end but at 51? on the two coldest spots. I disconnected the condenser fan and ran the unit for 10 minutes. I found the temperature on the middle part of the Molean reach 52?F but the sides went up to 71?F. I called Whirlpool Techline and spoke to Aaron SR# 7739162551. He advised that based on my checks, there would be an issue with the yodeler loop, not being pressed up against the cabinet. He advised that he would send this to review and that the customer or I would be contacted, depending on the next steps. Call complete. No parts were installed."

Arrived on site to test unit for unit giving F2E1 error code. Test unit and found replaced board and reset console test unit and unit test good job complete. W11325784

"Arrived onsite for refrigerator making a noise. On inspection I went into service mode and when I ran the test for the fc evap fan the noise appeared. I checked the fc and the bottom of the evap was frosted over. The fc temperature was -5? set to 0? the rc was 31? set to 38. Ordering fan motor, heating element and thermistor. Informed the customer to defrost the unit 24 to 36 hours before we arrive.; ordrng 1 W11578030 (Fan motor) and 1 W10316760 (Thermistor kit) and 1 W11575359 (Heater)"

"Arrived on site to install the venthood light bulb for the customer. Upon arrival, the customer advised the light has been flickering. Previous tech was unable to test the bulb. I removed the bulb and found the inner element broken and installed a new bulb provided by the customer. Tested and the unit is operating as designed. Job completed. No parts installed/customer provided part."

Arrived on site for unit making thumping sound when in use. Disassembled and found roller bearings making noise. Replace using repair kit. Part number 4392067. Tested and unit is now functioning properly. Job complete

Arrived onsite and found unit operating with long dry times and determined unit was operating with over 30 ft of felt pressure. Also the unit exterior vent was clogged on arrival. Clears external vent and tested and found symtpom of poor airflow with temp changes. Advised customer on having the duct cleaned to optimize performance. All else checks good. No parts

Will need to reschedule. Lease if office couldnt reach tenant for permission to enter . No answer at door to unit either . No parts used ; O-emld tckt

Arrived on site for no heating dryer . Found element coil broken. Fuses and thermostats checked normal. Replaced element 279838. Unable to test in wearhouse . Job complete

"KRFF507HPS02 Arrived to inspect no ice. I found the ice maker inlet had frozen and I verified the heater was operating as designed, via thermography. I suspect that during the last service, which required extended door opening and resultant elevated RC temperatures, the subsequent cooling may have been enough to freeze the tubing. Ensuring the placement of the heater and then adding additional material to block the excessive cold within the heater area, I tested and the unit operated as designed. No leaks observed during service. Warranty applied."

Arrived on site to test unit for no water. Found d water was off. Turned on and now working as designed. No parts replaced at this time. No leaks detected. Job complete.

"Arrived on site for unit keeps tripping breaker. Removed back panel. Bk-rd= 251v, 126v from each leg to common and also ground. G-wh=zero. Voltage is good. Bake element pulls 10 amps, broil pulls 13. During preheat it tripped. Replaced board. Shut off during preheat again. Reset again and unit got to temperature. Called Techline. Gave findings. Problem is in the wiring or the breaker itself. Refer to manufacturer of breaker as the GFCI is likely problem. Unit working . Call complete Sr# 7739163224. W11594224"

"Arrived on site for washer not staying balanced. Upon arrival found inner tub wobbling indicating a bad hub and gear case connection. Found washplate wouldnt come off. Ordering W10752283 washplate, W10528947 hub, W11454734 gearcase, w10721967 cam, W11239857 belt and rescheduled customer for 05/31/24 to complete repairs ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W11239857 (Belt)"

"Arrived on site to replace previously diagnosed part. Replaced harness (W11568984) and tested unit by running a cycle with a load. Unit filled properly, dispensed soap, and agitated. Unit is running as designed, no leaks detected, job complete."

"Arrived on site for cooling issue. Customer defrosted unit,per customer ice build up on evaporator cover ordering a new main control,ui and harness that includes a new bimetal. No parts used. ; ordrng 1 W11558184 (Main control) and 1 W11558187 (Ui) and 1 W11566475 (Harness)"

"Arrived on site for microwave making abnormal noises. Upon arrival found grease cooking on cap wpw10574736, transformer w11545871, mag w10754299, and diode w11256462. Replaced them and tested unit. Found no noises and unit heats as designed. Call complete"

"Arrived on site to test unit for not advancing properly, customer stated that it will not go into spin cycle on most cycles, tested unit found multiple error codes present for off balance,customer stated it does it on small and large loads, replaced control as precautionary and advised customer to 50% of the tub capacity and monitor, at this time unit is running as designed, no leaks detected job complete installed W11626074"

"Arrived on site of oven showing f6e1 and over cooking food. Removed panel. Verified 251v from l1-l2. Both sides 126 to ground and common, zero from common to ground. Bake element pulls 10 amps. Broil 16 amps removed back and checked wiring. All looks good. Element are not reading to ground, replaced sensor and control as precaution. Verified operation. Call complete. W11598120, W11598254"

Arrived on site to testing for timer issues. Found timer shaft and knobs damaged. Replaced knob(W11675852) and timer(W11685947). Unit is now working as designed. Job complete.

"WFG320M0MS0 Arrived on site for F1E0 code. Upon arrival, inspected the error message to appear right away. Proceeded to replace controls. Re test unit and not unit is functioning as designed. W11620481 control"

Arrived on site to test unit for loud springy noises. Found console not responding properly and took 8 attempts to enter diagnostics. Recommend ACU and all 4 shock absorber replacement. Please allow 2hrs for returning tech. No parts replaced at this time. Office to reschedule. ; ordrng 1 W11680389 (ACU) and 1 W11591400 (Console) and 2 W11316766 (Shock absr)s

"Arrived on site. Replaced fill tube heater assembly,ran error test no errors,ran harvest test passed,ran fill test passed. Used w11087201"

"Arrived on site to test unit for not getting up to temp, tested unit found bake element not heating, inspected connections and found bake element not connected, secured connection and preheated to 350 within 10 minutes, unit is now running as designed job complete, no parts installed"

Arrived on site and replaced previously diagnosed cooktop(W11178791). Job complete.

Arrived on site to install previously ordered part. Replaced right side rc gasket W10830274 and formed with heat gun. Also used silicone from truck stock to seal liner under deli door. Unit is operating as designed

Arrived onsite for previously diagnosed parts. Installed new pump into the unit and tested the dishwasher in diagnostic mode it passed with no issues. No water leaks detected during service. The unit is operating as designed from the factory. W11680075

"Arrived on site for unit powering off. Per customer unit would power cycle on its own,during normal cycle fan running,ran diagnostics fan not powering on in diagnostic test,exiting diagnostic ran normal cycle fan running,in diagnostic test fan not powering on,replaced the main control,ran diagnostic fan powering on. Used w1122456"

Arrived on site for no ice. Removed bin found full bin of ice possibly ice got stuck between icemaker and shut off arm icemaker working as designed. No parts used.

"Arrived on site to test unit for not cooling, customer stated that Unit is working properly and has been cooling for over a week, but did start the thaw out before he made the call, tested unit found all components running as designed, explained to customer that it is possible that the FC door was left slightly open causing warm air penetration, customer will monitor, if issue returns he will call us back, at this time unit is running as designed, no leaks detected job complete no parts installed"

Arrived onsite for unit front left burner not functioning. Unit in apartment 922. Disassembled and found Orange wire to element disconnected. Secured terminal and tested. Unit is now functioning properly. Job complete

Arrived onsite to replace previously diagnosed and found washplate seized to the shaft and unable to remove sufficiently to proceed with repair using all available methods. Ordering parts for complete tub job. Office to reschedule pending authorization. No parts used. ; ordrng 1 W11219115 (Tub) and 1 W10752719 (Basket) and 1 WPW10215093 (Filter)

"Arrived on site for a refrigerator. That is not dispensing ice. Inspected unit and work area. The customer advised that he hears the motor running, but ice is not being dispensed when he tries to call for ice. I checked the impeller and found the impeller completely stripped on the motor. I attempted to remove the impeller, but could not due to the motor being so stripped. ordering the spacer and divider to complete repairs. I rescheduled the customer to 6/3. No parts were installed.; ordrng 1 WPW10309864 (Divider) and 1 W11378860 (Spacer)"

Arrived on site to inspect unit for rattling. Upon closer inspection had wrong model number updated information. Found noise coming from complete tightening and loosening mounting bolts made no difference. Pushing on surround areas made no difference stopped fan to confirm noise wasnt coming from that. Ordering sealed system job and compressor. Office to reschedule. ; ordrng 1 W11360594 (Compressor) and 1 2hour (2 hour)

Arrived on site to inspect unit for low water pressure. Found unit running fine when filter was removed. Advised customer replace filter. No leaks present at this time. Job complete.