Near Austin, TX 78734
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not dispensing water all the time, found faulty filter housing, I replaced housing, unit tested good."
Near , TX 78634
David S
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not filling with water. Inspected unit and work area. I found the fill valve connector damage$. Removed the damaged valve and replaced new. Ran a test cycle, unit operated as designed no water leaks detected."
Near Austin, TX 78734
Brandon
Job Details: 04/27/2020
RANGE GE NA100000 "Arrived on site for customer complaint of front left burner not lighting, found faulty valve, customer was able to locate owner’s manual with model number, ordering valve for front left burner ; ordrng 1 WB21X5354 (simmer valve)"
Near Temple, TX 76502
Jonathan
Job Details: 04/27/2020
DRYER FRIGIDAIRE LEQ2152EE1 Right on site for dryer that was shutting off after a minute or two during a drive cycle. Inspected unit and work area. Tested unit and found unit kicking off between 30 seconds and 3 1/2 minutes. Tried to place unit in service diagnostics and was unable to. I called tech line and spoke to Steven(no SR #). He advised based on several checks that he thought the issue was with the door switch. Advised that the light was coming on and turning off when opening and closing the door as well as stopping the cycle if I opened it during the cycle. He advised to change out the control and if there is further problems switch out that door switch. Replaced control and tested unit. Unit is working as designed. Call complete.
Near Red Rock, TX 78662
Jacob
Job Details: 04/27/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite to replace parts ordered by previous tech. Changed part and was able to get the unit out of D5 error code. But could not get washer to start.
Near Austin, TX 78730
David
Job Details: 04/27/2020
WASHER GE GTWN4250M1WS "Arrived on site to diagnose washer that was overfilling and experiencing some erratic behavior. Customer had said at times it wouldn’t spin out, starting rinsing during a drain and spin, and seemed to be intermittently not working properly. Performed diagnostic and ran unit in drain and spin. Didn’t see anything erratic, but the overfill issue can be triggered by a bad control or pressure switch. Provided estimate for new control and pressure switch to resolve all electrical issues. Replaced control and pressure switch. Retested unit and verified all functions are long, spinning and draining. Advised to follow up if issue comes back.
Near Austin, TX 78702
Leonardo
Job Details: 04/27/2020
MICROWAVE BOSCH HMV3053U/01 Arrived on site to test unit for unit tripping breaker. Test unit and found bad n/c switch stuck. Test unit and unit test good job complete.
Near Hutto, TX 78634
David S
Job Details: 04/27/2020
MICROWAVE AMANA AMV2307PFS2 "Arrived on site for microwave light staying on. I inspected the unit and work area, found it was the hood vent light staying on. I gained access to the control board and found a shorted relay. I replaced the control new, and tested unit operations. The hood vent light, and fan turn on and off as designed. Tested the unit with a mug of water to make aura it is heating, unit heated. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to inspect oven and install blower and light, installed all parts and tested function of installed parts, fan worked and lights all turned on correctly. Job complete"
Near Austin, TX 78756
Wesley
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite and found unit operating with freezer light and circuit dead. Replaced modules to repair circuit. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2020
WASHER AMANA NTW4516FW3 Arrived onsite and found unit operating with nail in the tub causing noise during spin. Removed nail. All checks good. Unit is now operating as designed.
Near Harker Heights, TX 76548
Cliff
Job Details: 04/27/2020
FREEZER WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found an inefficient compressor not pumping as well as it should. Replaced compressor assembly and filter dryer and tested unit. Found all is functioning properly at this time
Near Manor, TX 78653
Scott
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for dead microwave . Found thermal fuse had blown . Checked and found all micro switches and inter locks functioning properly . Tested unit and water heated to wp specs . Ran unit again with lights and exhaust fan running . Passed all tested .
Near Dale, TX 78616
Jacob
Job Details: 04/27/2020
REFRIGERATOR LG LFX31945ST/07 Arrived onsite for unit having ice dispenser door broken and water dispenser button is also broken. Ordered parts. Needs parts authorization. Rescheduled with customer. ; ordrng 1 ACQ85430212 (DISPENSER HOUSING )
Near Manor, TX 78653
Scott
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for surf ice light not turning off . Found relay stuck on control . Also found customer not using OEM bulb . Replaced control and recommended to use only OEM bulb . No other issues found with Microwave . Job complete .
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect unit with frost in freezer. Cleared all items and ice and found door would not seal in top right corner only, reset rails and still didn’t seal. Replace evap fan due to noise, unit will need fc door to repair ; ordrng 1 CNOTE (RS) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to inspect oven temps. Upon further inspection, the customer advised that the unit is not reaching broil temps and the preheat indicator doesn’t sound anymore. Using my multimeter, I placed my thermal lead in the middle of the upper rack closest to the broil element and tested broil at 550 degrees. My temp readings were 579, 517, 574, 527 & 569 for an average of 553 degrees. I advised the customer of my findings. I went into settings and turned the sound back on. Unit is operating as designed. No repairs needed at this time."
Near La Grange, TX 78945
Jacob
Job Details: 04/27/2020
RANGE GE JTS5000DN1BB Arrived onsite for unit chime not loud enough for customer to hear. Tested unit. Found that the panel was not very loud on HI setting. Ordered part. Office to reschedule. ; ordrng 1 WB27X32887 (UI CONTROL )
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2020
RANGE WHIRLPOOL WFC310S0ES3 arrived onsite and fixed door problem and provided customer instruct on cooktop design and efficiency regulations.
Near Austin, TX 78745
Kevin
Job Details: 04/27/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no power showing. Found 120 V at incoming power connection at control board. Replaced control board and this did not fix the issue. Connected washer to a second outlet in the room and it will power up correctly now. Connection terminals inside of outlet at the washer may have failed/our old. No water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Jonathan
Job Details: 04/27/2020
DISHWASHER BOSCH SHEM3AY55N/01 Arrived on site for Bosch dishwasher that’s not washing properly during normal cycles. Inspected unit and work area. Placed unit in service diagnostics and found no stored air codes. Customer advised they did get an 822 for a clean filter. Ran unit through an auto test and unit ran as designed.He advised for me to check the top spray arm to verify it was moving. He stated that the issue was probably with loading and advised me to tell the customer to make sure there is plenty of room for the spray arm to turn. He advised to make no repairs if the unit does complete a cycle but mentioned that they customer will need to use rinse aid for optimum drying. He also mentioned to have the customer look at the user care guide for other maximum dry settings. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH31017HS2 arrived onsite and found dead fan motor. Ordering fan motor to repair. ; ordrng 1 W11252443 (FAN MOTOR)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to inspect fridge for not cooling, upon inspection found both evap fans not running during operation, compressor was running but not hot, condenser fan was running, replaced PCB and retested with Door simulated closed, evap fans both turned on and air returned. Instructed customer to give the fridge 24 hours to get down to temp and if fridge does not reach temp it will need to be checked by a SS tech. Job complete"
Near Austin, TX 78750
David
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to diagnose refrigerator that was not cooling in either compartment. Performed diagnostic and temp checks. Found room temp temperatures in all compartments. Evap fans were running. Checked compressor and compressor fans. Found that compressor is blazing hot and burned to the touch. Unit has a sealed system leak. Called and talked to tech line to document since customer just got this unit as an exchange from KA. SR7727674347. Customer is irritates that this is the 2nd fridge that has to be fixed and replaced and never worked from getting it. They have approved the sealed system job, but may exchange unit. Office to reschedule. ; ordrng 1 2HOUR (2 HOUR SEALED SYSTEM ) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)"
Near Taylor, TX 76574
Paul
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for a refrigerator that is frosting up in the FC and freezing product in the RC. I found a gap at the top of the FC door between the gasket and chassis. I reshaped the gasket to get it to seal correctly. I found the RC temps good and explained to the customer about the dampener location and advised not putting product directly in front of the vent. The unit is working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KSSC42FJS00 "Arrived on site for customer complaint of clicking noise and unit not cooling. From everything the customer was telling me, it sounded like the defrost timer was not coming out of defrost properly. I replaced defrost timer, but I did make customer aware that it could be the start switch and relay.
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site for washer showing fault f21. Inspected unit and work area. Found the drain line clogged at the back of the unit. I gained access to the drain pump and filter. Filter wash complete clogged with debris. I removed the tilt and drain house and cleaned both out. Reinstalled both and reassembled the unit. Ran unit through a drain and spin cycle, unit drained no water leaks detected.
Near Austin, TX 78759
David
Job Details: 04/27/2020
COOKTOP KITCHENAID KCED606GSS01 "Arrived on site to install previously diagnosed parts to resolve smoking switch issues. Found that smoke looked like it was coming out of all switch holes. Replaced all burners, switches and wiring harness to resolve voltage short issue. Retested and found no smoke coming from switches. Tested all burners and downdraft. All is working as designed. Call complete."
Near Austin, TX 78717
Lou
Job Details: 04/27/2020
REFRIGERATOR LG LFX31945ST/02 "Arrived on site to inspect refrigerator shutting down. Upon further inspection, the customer advised that freezer will stop cooling and they have to cycle the power to it to get it to start cooling again. Also, they advised that it is showing error code ERf1-ice maker fan. I tested temps in the FC=4 degrees and RC=41. I attempted to place the unit in diagnostics by pressing the button on the main control and it failed. Also found that the upper drawer in the FC section has broken mounts and the rails are broken also. I am ordering the main control, ice maker fan motor assembly, drawer and both rails and a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service. ; ordrng 1 ABA72913413 (ICE FAN MOTOR ASSEMBLY) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 CNOTE (AUTHORIZATION) and 1 EBR73093617 ( MAIN CONTROL) and 1 MEG62762301 (DRAWER RAIL) and 1 MEG62762302 (DRAWER RAIL)"
Near Kyle, TX 78640
Leonardo
Job Details: 04/27/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced board test unit and unit heating correctly and light working too. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install fridge thermistor for freezing issues. Installed thermistor and retested open sensor, closed sensor found. No problems moving forward. Complete"
Near Austin, TX 78703
Leonardo
Job Details: 04/27/2020
COOKTOP KITCHENAID KGCS166 Arrived on site to test unit for gas leak. Test unit and could not find gas leak
Near Coupland, TX 78615
Scott
Job Details: 04/27/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer not finishing cycle . Customer also stated unit was making weird noise . Ran diagnostics ,got motor speed error . During spin motor would make a loud ticking noise before going int to spin . Ordering motor ,cap and actuator . No water leaks detected at time of service .; ordrng 1 W10832724 (motor-drve) and 1 W10913953 and 1 W11395618 (CAP)"
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=32 degrees & RC=54 degrees. Placed unit in diagnostics and ran test #40. When the compressor came on it made a loud groaning noise. The remainder of the test went well. I left the test on for approximately 5-q0 minus in mode 5 and the FC evaporator never produced a frost pattern. After I took the unit out of diagnostics, I watched the FC evaporator and still it never produced a frost pattern. I am ordering the sealed system components...oil less compressor, non-dye drier, access valve, both evaporators, Orion board, CNOTEXOILLESS GAUGES, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE, CNOTE-PLACE ON CANCEL LIST and will return with the RC evaporator cover and HV control. No water leaks observed during service. ; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (PLACE ON CANCEL LIST) and 1 CNOTE (OIL LESS GAUGES) and 1 TJ90SF8404 (ACCESS VALVE) a
Near Lockhart, TX 78644
Leonardo
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not having power. Test unit and found bad fuse. Replaced fuse checked all switches and high voltage and unit test good job complete.
Near Marble Falls, TX 78654
James
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and tested operation. Found chatter coming from evaporator fan motor. Found large amount of frost build up on freezer evaporator cover and diffuser. Inspected for air leaks and found both bottom corners of unit crushed not allowing door gasket to seal. Called tech line and spoke to Rick #7727671091. No recommended repair at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived to inspect unit with noises and ice maker issues. Found diffuser to be noisy and replaced. Found ice maker to be over filling, tested ice maker and was not able to repose, tested dispenser and worked, replaced ice maker and was able to get ice maker to harvest bout wasn’t able to get to fill, while checking door harness, ice maker filled than heard pop from behind unit, found control board and shorted and burned, this indicating broken wires inside door shorting out on others, unit will need control ASAP and door replaced ; ordrng 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (OFFICE RS) and 1 W10397059 (dor-fip ms) and 1 W11088499 (cntrl-elec)"
Near Austin, TX 78746
Leonardo
Job Details: 04/27/2020
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit coming out of bracket. Secured unit and test unit and unit test good job complete.
Near Marble Falls, TX 78654
James
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site and tested operation found unit with error code E03 unit has failed heater. Unit will need new ice maker to complete repair. ; ordrng 1 W11294907 (icemaker)
Near Seguin, TX 78155
Robert
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice production again. Found funnel blockage removed blockage and test. No leaks detected at time of service
Near Killeen, TX 76549
Al
Job Details: 04/27/2020
DRYER MAYTAG MEDX655DW1 Arrived to inspect PTS knob issues.Confirmed the complaint and removed and replaced the PTS and knob.Unit now operates as designed to customers satisfaction.Job complete
Near Hewitt, TX 76643
Jonathan
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for refrigerator that is still turning itself off intermittently. Inspected unit and work area. Tested unit for freezer evaporator fan, refrigerator compartment evaporator fan, and icemaker fan. All tests worked as designed and did not shut off the refrigerator. I called Techline and spoke to Kevin SR# 7727676532. He advised that the only other issue that he could see happening is with the deli drawer harness and/or the deli drawer control. He advised to replace both and see if that fixes the issue. ; ordrng 1 W10758049 (cntrl-elec) and 1 W11094466 (valve) and 1 W11170612 (harns-wire)"
Near Killeen, TX 76542
Al
Job Details: 04/27/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Arrived to inspect ice maker not working.Confirmed the complaint and removed and replaced it.All water lines were dry at the time of service Job complete
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site to inspect venthood fan speeds. Upon further inspection, I tested the fan and found that the low and medium speeds were switched on the control. When I removed the control, I found it wasn’t wired correctly. I removed and replaced the control and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78757
David
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previously diagnosed parts to resolve door light always on. Installed 2 new bottom tracks, since tracks were sticking in FC. Melted ice on door switch as well. Retested and light is now going on and off as designed. All is working as designed with no water leaks. Call complete."
Near Round Rock, TX 78664
David S
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to install previous diagnosed parts. Removed failed spray arms and replaced new. Inspected gasket and it looked good no cracks or damage to gasket. Ran unit through a test cycle, unit operated as designed, no water leaks detected."
Near Seguin, TX 78155
Robert
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on job to replace control ordered by previous technician. After replacement test operation and removed ice from evaporator fan area. No leaks detected at time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/27/2020
DISHWASHER GE PDWT380R10SS "Arrived to inspect unit with slow leak. Removed cover and found water coming from loose hose connection from previous repair, due to residue can see that started as a small drip and got worse, was able to correct and stop leak and tested properly."
Near Belton, TX 76513
Jonathan
Job Details: 04/27/2020
OVEN WHIRLPOOL GBS309PVS03 "Arrived on site for oven that won’t heat. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested elements and fuses. Found TOD element shorting out. Replaced DOD and tested unit. Unit still would not heat. Tested voltage going to elements and found proper voltage but unit still would not heat. I called Techline and spoke to Mark SR# 7727675186. He had me run several checks and found the bake relay was not closing. He advised that we would need to replace the control.; ordrng 1 8303017 (CONTROL)"
Near Taylor, TX 76574
Paul
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher with all of the lights flashing. Ms stated nothing would work and all of the lights would flash and it was making a sound like a car blinker. I ran diagnostics and found no stored error codes. I found the control failing during operation. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 04/27/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and did not find any safe error codes, used airflow detector and found it is restricted. Took one picture. Recommended a customer have vent to the exterior cleaned by a service, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
DRYER MAYTAG MEDE300VF0 "Arrived on site to inspect dryer for not starting, upon inspection found the f25 and f30 error codes for shorted outlet thermistor, ordering thermistor and bringing back thermal fuse. Door switch does not operate well due to broken hinge, ordering hinge. ; ordrng 1 WP8577274 (OUTLET THERMISTOR ) and 1 WPW10310366 (DOOR HINGE )"
Near Temple, TX 76502
Jonathan
Job Details: 04/27/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer that won’t operate or turn on. Inspected unit and work area. Tested voltage coming from the wall and found 234 V going from L1 to L2. Found 118.2 V going from L1 to ground and L2 to ground. However, when going from L2 to neutral found 234 V. For neutral to ground, found 118.1 V and from L1 to neutral found no voltage. Advised customer to have an electrician fix their outlet or breaker. Call complete."
Near Round Rock, TX 78665
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW94HEAW0 "Arrived on site for washing machine not starting a cycle. I inspected the unit and work area. Tried to run unit through a diagnostic cycle, unit locked and would not unlock. I gained access to the door latch and manually unlocked it. I tested the coils on the door latch and was getting 162 ohms on DL 1 to 2 and dl3 2 to 3, he door latch is working properly. I tested the CCU to the door latch and was showing voltage when it would tell it to lock and no voltage when it told its to unlock. To complete the repair I will have to replace the CCU Board W10422889. Job complete."
Near Austin, TX 78748
Kevin
Job Details: 04/27/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site and replaced timerJob complete"
Near Buda, TX 78610
Brandon
Job Details: 04/27/2020
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site for customer complaint of chipping on cooktop due to missing padding on grate. I replaced cooktop and grates.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Arrived to inspect unit not making ice. Found ice in mold found level laser blinking error, found diode on board burnt, also found mold of ice maker peeling and would need replaced upon return; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10272869 (icemaker)"
Near Andice, TX 78628
Lou
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I found the element had shorted and burnt in two at the back left side. I removed and replaced the element and tested and it is operating as designed. I tested amp draw to the element and it showed 7-9amps during the wash and drying cycles of testing. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Jacob
Job Details: 04/27/2020
WASHER MAYTAG NTW4516FW1 Arrived onsite for unit not spinning the clothes out. Saw that unit was not balanced with no clothes. Causing the unit to not stay in spin mode. No issues at this time. Job complete
Near Salado, TX 76571
Cliff
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace door for refrigerator. Replaced door and nameplate and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
David
Job Details: 04/27/2020
MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed switch to resolve microwave not registering as closed. Found switch ordered was the wrong switch and proper part is W10727360. Ordered 1 3 wire switch.; ordrng 1 W10727360 (microswitch)
Near Lampasas, TX 76550
Al
Job Details: 04/27/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived to inspect active hinge issues.Confirmed the active hinge was indeed defective.Removed and replaced it.Reassembled and unit now works as designed to customers satisfaction.Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR LG LSFXC2496D/00 "Arrived to inspect unit not cooling. Found RF section at 65, fc at 60, found compressor running, found evaporators clear of any frost pattern, indicating unit has lost or low on Freon, unit will need compressor,control jig update, and possible evaporators, controls, and drier ; ordrng 1 TCA38091801 (COMPRESSOR ) and 1 ADH73150210 (DRIER ) and 1 ADL73341411 (RC EVAP) and 1 ADL73981017 (FC EVAP) and 1 CNOTE (JIG) and 1 CSP30021025 (PCB SVC ) and 1 EBR71326804 (PCB ASSY)"
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM "Arrived on site to install previous diagnosed part. Removed the old freezer gasket and installed a new one. Readjusted the door hinge for a better seal. Inspected freezer gasket while closed, everything is sealed. Job complete."
Near Austin, TX 78745
Luis
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for fresh food not defrosting per service pointer replaced thermistor assembly secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner using clamps and zip ties,secured back cover with 4 screws,changed defrost setting to basic.; used 2 2185788 (CLAMPS) from stock"
Near Georgetown, TX 78633
Lou
Job Details: 04/27/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to inspect dishwasher leaking from underneath. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Once the unit motor began, I find water leaking from the diverted housing. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
Near Austin, TX 78759
Luis
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Pierced system low side reading -20 per tech support installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments no traces of dye found"
Near Luling, TX 78648
Robert
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on job to replace magnetron, capacitor and diode. After replacement test operation."
Near Temple, TX 76502
Jonathan
Job Details: 04/27/2020
WASHER MAYTAG MVWB865GW1 "Arrived on site for a washer that won’t drain. Inspected unit and work area. Unit was in a state where the display just read the DRN. Turn the unit off in unit would not come back on. Power cycled unit and turned it on. When turning it back off to get into diagnostics unit just flashed the power button and acted like it was trying to train for a minute and kicked off. Could not get the unit to turn off until power cycling it again. Placed in service diagnostics and found an F7 E0 (Loss of power), F9 E1 (drain pump system problem), F8 E6 (water hazard), and F9 E2 (water ring detectedpump drive system problem) error codes. Tested drain pump for resistance and found it open and hot. Replaced drain pump and tested unit. Unit is working as designed. Call complete."
Near Kyle, TX 78640
Robert
Job Details: 04/27/2020
WASHER MAYTAG MVWB835DW4 Arrived on job to replace lid. After replacement test operation and lock. No leaks detected at time of service.
Near Austin, TX 78727
David S
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for icemaker not making ice. Jumped the icemaker, it an through its cycle and called for water, I could hear the valve open and dispense water. But the icemaker did not fill. I gained access to the fill tube and found the tube pinched and full of ice. I removed the ic and fixed the tube. Reassembled the unit and ran it through a cycle. Icemaker cycled and filled with whter. Job complete."
Near Belton, TX 76513
Jonathan
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for refrigerator that is still having a defrost issue. Inspected unit and work area. Tested unit in service diagnostics for thermistors, evaporator fan, and air baffle. All tested good. I called Techline and spoke to Adrian SR# 7277669926. He advised that they would need to replace the HV control and RC evaporator due to the software being out of date and the evaporator cover being torn. Replaced HV control and RC evaporator and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78731
David
Job Details: 04/27/2020
DISHWASHER KITCHENAID KUDS03CTBL0 "Arrived on site to diagnose dishwasher that customer said was not filling / cleaning. Performed diagnostic and found unit is actually getting water, but pump was very loud and barely moving water. Recommended repair was new pump and motor assembly, Call complete."
Near Austin, TX 78702
Luis
Job Details: 04/27/2020
REFRIGERATOR GE GFSS6KKYESS "Arrived on site for ice build up in freezer and water leaking. Found freezer door not sealing on right side,removed ice,adjusted freezer door,checked door seal good. Found water leaking from fresh food evaporator compartment. Instructed customer on defrosting unit to clear fresh food drain"
Near Salado, TX 76571
Cliff
Job Details: 04/27/2020
REFRIGERATOR LG LMXC23746S/01 Arrived on site to perform sealed system repair for refrigerator. Replace compressor and filter dryer and tested unit. Found all is functioning properly at this time. No face on user interface sent. User interface fascia will need to be researched and replaced with UI control at same time. Office to research part and set a return appointment.; ordrng 1 RESEARCH (UI COVER)
Near Seguin, TX 78155
Robert
Job Details: 04/27/2020
REFRIGERATOR GE PFE29PSDASS Arrived on job for complaints of refrigerator section not cold. Found the fan for refrigerator not working. Ordered replacement fan; ordrng 1 WR60X10357 (FAN)
Near Del Valle, TX 78617
Scott
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF550SAHS "Arrived n site ,replaced harness ,valve and bottom support . Unit is in an apt under construction . No hook ups to test with . Job complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 04/27/2020
WASHER GE GFW450SSM1WW Arrived on site and tested operation and found pressure whose had come loose of the pressure switch. Corrected issue tested operation found unit working properly job complete.
Near Austin, TX 78747
Kevin
Job Details: 04/27/2020
RANGE WHIRLPOOL WFG515S0JS0 "Arrived on site and replaced panel and overlay, two ordered overlays were damaged, took pictures. job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived to inspect unit titled and leaking found evap backed up fr9m drain pan install. Unit will need drain pan replaced, and drain cleared, and unit will need to be re leveled again ; ordrng 1 CNOTE (2HRS ) and 1 W10836964 (pan-drip)"
Near Nolanville, TX 76559
Jonathan
Job Details: 04/27/2020
DRYER MAYTAG MEDC300XW0 Arrived on site for a dryer that was turning itself off after a few seconds. Inspected unit and work area. Placing it in a regular dry cycle and found the unit kicking off and she was smelling a burning smell. Tested all heating elements and fuses. I’ll check good. Tested motor circuit and found it out of range. Remove front panel and smelled burning smell coming from motor. Replaced motor and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78744
Kevin
Job Details: 04/27/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found saved error codes for Long drain, over suds, inspected drain pump and found debris stuck in impeller keeping it from moving. After clearing drain pump washer will now complete and automatic test cycle. Ran a calibration cycle also, no water leaks from connections at time of service, job complete."
Near Taylor, TX 76574
Paul
Job Details: 04/27/2020
OVEN GE JGBS30REK2SS Arrived onsite for a range with the oven not working to replace previous diagnosed parts. After testing the unit I found low voltage readings to the ignitor without it connected and 0 volts with it connected and putting the circuit under a load. I found one of the gas valve terminals on the wire harness almost completely burned off. I replaced the terminal and tested the oven. The unit is working as designed. Call complete.
Near Austin, TX 78734
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of unit not making ice. Found some ice, but bin was only 1/3 full. Found compressor extremely hot and seemed to be working really hard to cool the unit to proper temperature. The unit was packed full in both compartments, and the drip pan was almost overflowing. I changed the defrost setting to basic in diagnostic mode and asked customer to monitor for a week and may have to defrost entire unit. Freezer was at 1 degrees, ice maker section was at 21, ice fan and ice maker tested good, there might be some blockage in air duct from freezer to ice maker and customer may need to defrost for 36 hours."
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KBFO42FTX04 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC door gaskets being torn, I removed and replaced both gaskets and tested the doors. Both are sealing properly. I recommended to the customer to keep the doors closed as long as possible to allow the gaskets to mold to the chassis and door. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and tested. Unit is operating as designed. Job completed. Provided customer with number to whirlpool WiFi team to get assistance on connecting the unit to WiFi."
Near Round Rock, TX 78664
David S
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Removed the failed pump and motor and installed new. Ran washer through a test cycle, unit operated as designed, no water leaks detected. Job complete."
Near Schertz, TX 78124
Noah D
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site to inspect fridge for problems with freezer temps, checked on UI thermistors and freezer evap fans, evap fan worked in freezer and icebox worked, thermistor tested bad, no frost on evap. Ordering thermistor and evap defrost and fan just in case it ices up before we replace thermistor. Officers reschedule ; ordrng 1 W10280386 (THERMISTOR ) and 1 W10679946 (DEFROST ) and 1 W10723753 (EVAP FAN)"
Near Austin, TX 78747
Kevin
Job Details: 04/27/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and found fuse has failed on dryer, after replacing fuse also found connector to heating element is loose, took one picture. After correcting dryer is now heating. Took one picture of heating element, no lint found in dryer at time of service job complete."
Near Taylor, TX 76574
Paul
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for a washer not spinning the clothes out at the end of the cycle. I found an F7E9 stored error code. I found the motor trying to turn both directions and switching back old forth before it would finally turn in the correct direction. I checked the motor circuit and found the motor harness at the control very loose and not seated well. I seated the harness in the control correctly and ran the diagnostics cycle again. The unit completed the cycle and worked as designed. Call complete.
Near Jarrell, TX 76537
Cliff
Job Details: 04/27/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is making unusual noise. Found loud booming sound after unit has heated up. Call tech line and spoke with Rick. I inspected the drywall on the phone with tech line and noticed excess glue from rear seal and abnormal movement of drum. Drum and rollers will need to be replaced to complete repairsFile # 7727669564; ordrng 1 4392065 (dryer repair kit) and 1 W10899578 (drum)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "Arrived on site to install switch due to door light not being on always, replaced door switch and door light and alarm went away. All functions returned. Complete"
Near Austin, TX 78717
Lou
Job Details: 04/27/2020
DISHWASHER LG LDF7774ST "Arrived on site to inspect dishwasher not working. Upon further inspection, customer advised that the unit has not been dispensing water into the tub and another appliance repair company replaced the sensor and the unit still did not operate properly. I turned the unit on and water dispensed into the tub then the drain pump came on, but the motor never came on. I found a puddle of water on the display/console. I removed the outer door panel to inspect the console and main PCB and found water inside the console on the console controls and the main control. Found dishes on the counter above the unit that had been washed and set to dry and water was dripping onto the dishwasher console. Also found water streaks on the front panel of the door. Contacted lg techline and advised of my findings and they advised to replace the console and main control. I am ordering the console, main control and will return with all prescreened parts. Due to not being able to test the
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site to install previously diagnosed and ordered parts. Due to the grates being warped and the oven door being warped, I removed and replaced the grates; removed and replaced both side trims, gaskets, both the inner and outer door glass, both hinges and glass brackets on the door. Tested the unit and it is operating as designed and the door closes properly. No gas leaks detected during service, job completed."
Near Austin, TX 78729
David S
Job Details: 04/27/2020
DRYER MAYTAG MEDX500XW1 "Arrived on site for dryer plug burnt. Inspected unit and work area found the outlet pulled out of the wall and burnt, I also found the power cable plug burnt. See so quick pic. Called Techline ED, advised to check the heater relay for continuity, there was no continuity. Checked for heater shorted to ground from the realy, heater is not shorted. Checked for stuck centrifical switch from the terminal block to the relay for open switch, switch is closed no continuity. Inspected terminal block and wires there is no burn marks and discolorization. Sr#7727670442. Checked the thermostats, thermal fuse, thermistor and heating element, all are good. Customer stated they are going to replace the power cable themselves. Techline recommended the customer have an electrician come out and service the outlet. Job complete. See SD quick pics."
Near Austin, TX 78747
Leonardo
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found drain pump connection not connected to drain pump. Secured connection test unit and unit test good job complete
Near Austin, TX 78734
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for customer complaint of no ice, found faulty ice maker, I replaced ice maker, unit tested good."
Near , TX 78644
Jacob
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for unit not cooling and freezing. Tested unit. Compressor is getting power. Called Techline. Getting 60 degree temperatures in both sides. Suggested Sealed systems issue. Got SR#7727668562. Submitted sealed system check list. Ordered parts. Office to reschedule. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP978025 (valve)
Near Austin, TX 78749
Brandon
Job Details: 04/27/2020
WASHER MAYTAG MAH9700AWM "Arrived on site for customer complaint of unit leaking, found leak coming from hose from dispenser drawer. Ordering hose; ordrng 1 34001304 (hose-drawe) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL ED25DQXDW02 "Arrived to inspect unit not cooling after repair. Found that thermostat was failed and not turning compressor on. After talking with customer on prior issue, found thermostat was part needed to begin with, was able to get part covered. And replaced thermostat and tested properly"