We serviced a
GE WASHER
Model GFW148SSM0WW
Near Austin, TX 78702
Jacob
Job Details: 05/03/2021
"Arrived onsite with SM, for unit staying locking and will not turn on. Unit would not turn on. Upon further inspection found that the washer gets plugged into the dryer to share a plug for 240v. Also checked the drain catch, nothing was abnormal stuck in the drain. Took washer plug out of the dryer and plugged it in to a dedicated plug behind the unit. Unit turned on immediately. Tested unit in different diagnostics. Unit was testing good. Put unit in a. Quick wash and unit was washing with no issues. No leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for ice maker leaking water. Inspected unit and work area. Removed ice container and found ice frozen under ice container. Found ice maker on right side pushed out and 3 cubes stuck between ice maker and back wall (see SD-QUICKPIC). Removed ice container, ice buildup and ice maker. Checked vents to ice maker, found air out and in. Inspected vent gasket and ice door gasket. Reinstalled ice maker and container. Performed diagnostics mode and harvest ice maker cycle. Ran fill cycle. Removed frozen chicken that was stuck between FC door and storage container at customer request. Also removed 2nd RC shelve per customer request. All tested good, no water leaks detected."
We serviced a
LG MICROWAVE
Model LMHM2237ST
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for microwave not heating. Tested operation while measuring amp draw to unit. Found light not coming on when opening door. Found unit not drawing correct amps and not heating. Tested all 3 door switches resistance and found correct. Reassembled unit and tested voltage to transformer, found getting voltage and unit is now heating. Could hear relay clicking when not heating and when heating was not able to hear relay. Found possible failed control, with unit now working not able to confirm failure.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Tommy
Job Details: 05/03/2021
Arrived onsite for washer having clothes soaked through. Upon arrival found unit spins as designed and valves and rain work correctly however actuator was installed incorrectly. Adjusted and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/03/2021
"Arrived onsite for unit silt having intermittent miscommunication. Upon arrival found unit had error code F6 E4. Ordering console, and harnessing JIC, and returning with control. Office to reschedule upon part availability.; ordrng 1 W11297728 (Console) and 1 WPW10017410 (Bus fuse) and 1 W11316032 (Main harness) and 1 W11356990 (Communication harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite for leaking washer from the dispenser housing. Leveled the unit to prevent ongoing leaking. All checks good.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Canyon Lake, TX 78132
Noah D
Job Details: 05/03/2021
"Arrived on site to inspect unit for humming sounds, upon inspection found the unit clicking when mag engages, ordering mag and Tod. Office to reschedule ; ordrng 1 4375079 (TOD ) and 1 W10776925 (MAG )"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
Scott
Job Details: 05/03/2021
Arrived on site for wet clothes at end of cycle . Found actuator hanging up when switching from agitate to spin . Replaced actuator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
Arrived on site for microwave venthood not working. Inspected unit and work area. Tested vent operation. Checked CFMs with paper test. Found air escaping from damper to vent. Added foil tape from microwave to cabinet. Tested venting operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for dishwasher having a stain in tub and not draining. Inspected unit and work area, found white stain on inside of tub (see SD-QUICKPIC). Performed diagnostics mode and found drain pump not activating. Measured voltage to pump and found correct. Found failed drain pump. Removed failed pump and installed new. Tested drain operation. Informed customer to use a dishwasher machine cleaner to remove stain. All tested good, no water leaks detected."
We serviced a
IKEA OVEN
Model IBD350DS03
Near Austin, TX 78750
David Z
Job Details: 05/03/2021
Arrived on site and installed new upper blower to resolve overheat issues. Replaced upper blower motor and retested. Unit is now working as designed and both fans are running correctly. Call complete.
We serviced a
IKEA OVEN
Model IBD350DS03
Near Austin, TX 78750
Justin
Job Details: 05/03/2021
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78726
David Z
Job Details: 05/03/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for microwave with door switch issues. Intermittently not heating. Upon inspection I found the unit would intermittently not heat and not spin when this would happen. According to the tech-sheet the secondary switch on the lower interlock corresponds with the HV components as well as the TT motor. I replaced the lower interlock with new switches and tested the unit. I got F1E4 error. I disconnected all wires and reconnected. The unit worked as designed on 2nd try after reconnecting wires. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Round Rock, TX 78681
David S
Job Details: 05/03/2021
"Arrived on site to diagnose previously installed ice maker failing, found the ice maker would not dump ice during cycle and was building up in the tray, replaced the ice maker and now it is functioning as designed, informed customer to dump the first batch. Job complete."
We serviced a
KENMORE WASHER
Model 110.6120201
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/03/2021
Arrived on site for Not Heating - Electric Dryer. Found heating element was burnt out. Removed heating element and installed new heating element. Dryer heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Luis
Job Details: 05/03/2021
"Arrived on site for water leaking. Found water leaking from fill tube at valve connection,water fill tube damaged at valve,repaired fill tube,reinstalled fill tube fully to valve,ran icemaker no water leaks during fill"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near San Marcos, TX 78666
Andrew
Job Details: 05/03/2021
Arrived on site to test unit for lid not locking. Found lid strike was broken. Needing lid strike to fix issue. Office to reschedule. ; ordrng 1 W11252738 (strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29BBMS02
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/03/2021
"Arrived on site for refrigerator slowing producing ice. Inspected unit and work area. Measured temperature in ice maker housing at 20? and FC at 2?. Checked ice maker and found dry. Performed diagnostics mode and tested ice fan and FC evaporator fan. Tested harvest and fill cycle. Checked ice maker thermistor. Disassembled FC to gain access to evaporator, found good frost pattern. Removed ice container and checked return vent and found correct. Inspected RC evaporator and found black evaporator. Found no mechanical failures at time of service."
We serviced a
WHIRLPOOL RANGE
Model SF265LXTQ2
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for gas smell. Test unit and found bad regulator. Will need to replace regulator
We serviced a
KITCHENAID OVEN
Model KEBS1047SBL04
Near Austin, TX 78733
Matthew
Job Details: 05/03/2021
Arrived onsite for oven bake not functioning. Upon arrival oven would not heat in bake cycle. Pulled oven for inspection. Removed back panel to access element. Tested and found element open. Replaced element. Tested unit at 350 degrees and oven is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose a refrigerator that is not sealing properly. Found right rc door gasket torn causing air leak. Gasket will need to be replaced to complete repair. ordrng 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
"Arrived onsite for the refrigerator having condensation on freezer door. During inspection found condensation on top of freezer door. All door sealed are sealing properly. Found that the crisper drawer mullion heater was not working properly. Need to replace UI, HV control. Ordering parts and office to schedule ; ordrng 1 W10843055 (Control board) and 1 W10848301 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WDT970SAHZ
Near Austin, TX 78745
Robert
Job Details: 05/03/2021
Arrived on job for complaints of leaks. Found the hose connector at disposal leaks. Replaced house and test. No additional leaks detected at time of service
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Briarcliff, TX 78669
Robert
Job Details: 05/03/2021
Arrived on job for complaints of display changes temperature without touching. The console will activate randomly without touching need to connect to WiFi W11525545.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Kingsland, TX 78639
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose an ice machine that is not turning on. Found failed external drain pump and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Austin, TX 78757
David Z
Job Details: 05/03/2021
"Arrived on site to diagnose dishwasher that was not properly washing and had an issue with the upper rack. Customer told me they heard a noise when starting it as well. Found the noise was a pulsating inlet Valve that needs to be replaced. Found error codes F6E1 inlet valve error, F2E1 stuck key. Found the upper rack right adjuster was cracked. Also found unit is not completely filling with water, resulting in upper spray arm not having enough pressure to run. Provided estimate for new valve and adjustor, also bringing manifold. ; ordrng 1 WPW10571946 (Manifold) and 1 WPW10327249 (Fill Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Hills, TX 78738
Luis
Job Details: 05/03/2021
"Arrived on site for water leaking. Diagnosed a frozen fresh food drain and drain pan warped,flushed drain checked water flow good,installed shims to level drain pan. used 1 Shims (Shims) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78757
Scott
Job Details: 05/03/2021
"Arrived on site ,replaced upper hinge and freezer door . Unit now sealing properly . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78730
Luis
Job Details: 05/03/2021
"Arrived on site for water dispenser issues. Diagnosed high water pressure per service pointer W11394954A replaced tubing and installed regulator valve. Checked water connections no leaks tested water dispenser unit working as designed. ; used 1 W10267701RP (Tubing), and 1 W10786952 (Valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Austin, TX 78750
Justin
Job Details: 05/03/2021
"Arrived on site for a dryer with no heat. I ran the dryer and found no heat in the unit. I checked voltage at the wall and found 120V. I then gained access to the back of the unit and ohmd out the fuse, thermostats, and element. I found the element open and removed it. It was visibly broken. I replaced the element and then tested the unit. I used my thermocouple with the vent on and off and measured at the vent. The heat was now working. However, with the vent on the fluctuation was very slow. I advised the customer of my findings and let him know he may want to get the airflow checked. The heat fluctuated fine with the vent off. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived onsite to find Cooktop not sparking, we inspected cooktop found none of the burners sparking on any of the switches, gained access to spark module replaced spark module, found no change in unit, tested wire harness continuity found good continuity,we tested voltage to the switch harness, found none found good voltage from the power cord, found power line 1 into spark module has been shorted out, we repaired wire and secured the wire with electrical tape away from exposed sheet metal. Unit is now operating as designed and all burners ignite as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Jacob
Job Details: 05/03/2021
"Arrived onsite with SM. Replaced parts ordered by previous tech, dispenser and console UI and raised front feet to the unit. Tested unit. No issues at this time. Job complete"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Leander, TX 78645
Justin
Job Details: 05/03/2021
Arrived on site for a range with an F2E0 error code for console disconnected. I gained access to control and UI. I found no breaks in harness or visible issues with control. Per tech sheet instructions I installed a new console. I then tested the unit and it is now working as designed. The customer also stated the front left burner was not running properly. Upon further inspection I found that the LP conversion was done incorrectly and causing the flickering flame. I advised the customer of my findings. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Georgetown, TX 78626
Tommy
Job Details: 05/03/2021
Arrived onsite for unit clock jumping and UI not responding. Upon arrival found unit relays on UI getting stuck and unit not responding well to touch. Ordering new console. Took photos of closing documents and found unit was In warranty. Office to reschedule upon receiving.; ordrng 1 W11297725 (Stainless console)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/03/2021
"Arrived onsite for washer not turning on. Upon arrival found unit control had voltage but not sending it elsewhere, replaced control, found unit control, now sending voltage, but UI not turning on. Replaced unit UI. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW01
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/03/2021
Arrived on site for STOPPED COOLING- MAKING A LOUD NOISE. WORKED FOR A FEW DAYS AFTER REPAIR. Tested windings on compressor and compressor tested good. Quoted for new cap and starter. Customer agreed to repair. Removed started and cap and installed new starter and cap. Freezer still not kicking on compressor. Sent video of sounds compressor was making to senior tech and they confirmed the compressor was locked up.
We serviced a
WHIRLPOOL WASHER
Model LSQ8520JQ0
Near Dripping Springs, TX 78620
Robert
Job Details: 05/03/2021
Arrived on job for complaints of no spin and noise. Found coupling broken. Replaced coupling and test. No leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and got F0E5. Suspension was good. All four legs were level. Customer had placed a blanket by itself in their washer which caused the off balance load error code to come up. Otherwise customer stated it was working s designed when washing clothes. Recommended they refer to their owners manual to ensure they are loading their washer properly to prevent off balanced loads in the future when washing large items like blankets. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Austin, TX 78717
David Z
Job Details: 05/03/2021
"Arrived on site to diagnose Dishwasher not cleaning. Ran unit and found error code F4E3 for wash motor not running. Found wash motor dead. Talked to office and received approval to perform repair under warranty, Replaced sump and motor and retested. Verified unit is now working as designed. No water leaks found. Call complete."
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Austin, TX 78746
Luis
Job Details: 05/03/2021
Arrived on site for cooling complaint. Freezer temp reading 18? fan powering on,gained access to compressor compartment,found compartment extremely hot,cleaned condenser coil,advised customer to leave top panel open to allow tubing and compressor to cool"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for unit tripping breaker. Test unit and found all switches test good. Replaced control board and unit still tripping breaker. Will need to replace fuse and magnetron and diode and capacitor on return visit. Office to reschedule. ; ordrng 2 W10138793 (Fuse)s
We serviced a
GE REFRIGERATOR
Model GFE28HMKEES
Near Austin, TX 78759
Luis
Job Details: 05/03/2021
"Arrived on site for ui issues. Removed panel found no power to ui diagnosed unit will need control
We serviced a
LG DRYER
Model DLEX4370W
Near Austin, TX 78732
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit catching fire, found burnt wires, burnt control, failed heating element, burnt belt and idler as well as burnt rubber on drum.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 05/03/2021
Arrived on site for a dishwasher leaking. Upon arrival the customer stated that the unit had water running down the bottom middle. I put the unit into diagnostics mode and found stored error code F5E1 for door stuck open error. I ran a test cycle and found the water leaking out of the front left and right hand side of the door. Upon further inspection I found unit needs a new door seal which is creating the leak.Ordering the parts and office will need to reschedule. ; ordrng 1 W11223838 (Toe Plate Insualtion) and 1 W11252794 (Inner Door Seal) and 5 WP8281217 (Door Seal Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model DU912PFGQ0
Near Lakeway, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not washing, and leaking, and not draining. I tested unit, found excess suds, I found out customer was pre washing dishes and using pods, ran a test cycle with no soap, and tons of suds were found, I cleared the suds and ran a test cycle, unit tested good. Instructed customer to use liquid soap instead of the pods."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78748
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for unit leaking. Found unit leaking from motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and found unit monitor switch causing issues. Replaced control and upper interlock assembly. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
Arrived onsite for the refrigerator not cooling. Installed new evaporator fan motor and found that the new hv board was not right board. Reordered the board and office to schedule ; ordrng 1 W11224256 (Control hv)
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Bastrop, TX 78602
Richard
Job Details: 05/03/2021
"Arrived onsite for the washer is noisy during the spin cycle. During installation of the gear case, found that the gear case is seized to the spin basket. Tried using my big hammer to remove gear case but was unsuccessful. Will need to replace spin basket, outer tub, gear case , motor, actuator, cam assembly, suspension rods. Will need a 2 man to help remove spin basket and tub assembly has one unit. Ordering parts and office to schedule. Will need authorization for repair. ; ordrng 1 W10521298 (Spin basket) and 1 W10780044 (Suspension rods) and 1 W10324648 (Tub) and 1 Authorization (Authorization needed for repair) and 1 2man (2man)"
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS3
Near Austin, TX 78748
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for dispenser not opening. Test unit and found burned out control board. Replaced board test unit and unit test good job complete.
We serviced a
GE RANGE
Model CGS990SET2SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for range clock or bottom oven not working. Gained access to control and measured voltage to control. Found failed control. Removed failed control and installed new. Found lens broken on hot surface and missing other lens. Tested operation and found lower oven not heating. Gained access to burner and found broken igniter and found warming element not getting voltage. Measured resistance on element and found good. Will check voltage at control on return. ; ordrng 1 WB13K10043 (IGNITER ) and 2 WB25K10009 (LENS)s and 1 WB27K10423 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, TX 78665
Wesley
Job Details: 05/03/2021
Arrived onsite for occasional noise during spin. Tested unit in diagnostics and found f6e3 communication error and f0e5 and f0e7. Tested in diagnostics cycles and was unable to replicate any problem symptoms. Reset tolerances. Secured possible problematic loose harness connection to the clutch.Calibrated to zero. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB
Near Round Rock, TX 78681
Kayman
Job Details: 05/03/2021
Arrived onsite for ice maker module needing to be installed. I was able to re install the ice maker housing assembly. I had to replace the 1/4 in screw in the front to a 5/16 (larger) due to the spot where the screw goes being slightly stripped out. After restoring power I heard the ice maker fill. I advised the customer to monitor the unit over the next couple of days to make sure its starts producing ice. No leaks detected during time of service. Job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QD2A
Near Smithville, TX 78957
Richard
Job Details: 05/03/2021
Arrived onsite for the dishwasher not working. During testing found that the control panel was not responding to commands. Turn power off and back on to reset control and it did not resolve the issue. Will need to replace the console and control board. Ordered drain pump as well just in case. Office to schedule ; ordrng 1 5304520552 (Console) and 1 5304520582 (Control board) and 1 A00126401 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Austin, TX 78617
Jacob
Job Details: 05/03/2021
Arrived onsite for unit blowing the breaker. Spoke with customer. Customer said that the unit is working at this time. No issues. No other issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and installed new door. Unit is now operating as designed with good seal. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Hutto, TX 78634
Wesley
Job Details: 05/03/2021
Arrived onsite and found unit operating with clogged ptrap. Removed clog in p trap and advised customer on defrosting fridge cabinet. To correct leak issue. All checks good. Unit issue is now resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
David S
Job Details: 05/03/2021
"arrived on site for fridge not working or cooling properly. We gained access to the pantry harness and found the harness good. We gained access to the pantry UI and found it corroded and the door harness is damage and shorted. Once we unplugged the pantry UI, all the lights came back on except the top lights and freezer light. We found good voltage to the leds. We are ordering the pantry door, led modules, returning with the pantry UI, and returning with the harness just Incase. The office will reschedule when we have an eta on the parts.; ordrng 1 W10815674 (Pantry UI door) and 2 W10695459 (Led module)s"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Temple, TX 76502
Tyler
Job Details: 05/03/2021
"Arrived on-site for refrigerator not dispensing ice properly. Upon arrival inspected dispenser door and found no ice build up. Inspected ice bucket and found a lot of deformed ice stuck in propeller teeth. After breaking Ice free in bucket, found crushed and cubed functions working as designed. Upon further testing, during harvest cycle, it would fill up with too much water. causing too much water to fall into ice bucket and causing ice to freeze together making ice too large to fall through dispenser. No cooling issues detected in ice bucket or in fridge. Will need to return with water inlet valve W11043013. .; ordrng 1 W11043013 (Water inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Austin, TX 78753
Luis
Job Details: 05/03/2021
"Arrived on site for loud noise while opening fresh food door and found screw. Installed screw to its correct location on cover assembly,found loud noise while opening door,adjusted hinge added grease to cams,checked door operation noise no longer present"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78732
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not washing, found failed sump assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
Arrived on site to install previously diagnosed parts. Installed freezer door handle. Placed shims under fridge to help level fridge doors. Lowered legs to get fridge doors even. Customer confirmed the doors were level. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Austin, TX 78748
Robert
Job Details: 05/03/2021
Arrived on job for complaints of not spinning in quick cycle only. Ran diagnostics and found code over load. Instructed customer on loading and cycle selection. Also found the washer not level properly. Corrected level and ran test cycle. No leaks detected at time of service
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near New Braunfels, TX 78130
Jonathan S
Job Details: 05/03/2021
"Arrived on site for ice machine not producing ice. Inspected unit and work area. Performed diagnostics mode and found inlet valve solenoid not opening. Measured voltage to valve and found within range. Removed failed inlet valve and installed new. Continued with diagnostics mode. Found all components operating. All tested good, no water leaks detected."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78750
David Z
Job Details: 05/03/2021
Arrived on site to install previously diagnosed parts to resolve washer that was throwing error codes. Replaced control and Ui. Ran unit and verified all functions working as designed. Double checked and stuck key error no longer present. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2021
Arrived onsite and swapped failed actuator under warranty from prior repair. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hamilton, TX 76531
Jonathan M
Job Details: 05/03/2021
Arrived on site for a dishwasher that won?t close properly. Inspected unit and work area. The customer advised that they had a door that was completely damaged when the installers came out. She advised that Whirlpool had sent her an outer door to replace. Confirmed customers complaint and found the left side outer door completely rippled and pointing out words causing the door to catch the cabinetry and not close properly. Replaced outer door and tested unit. Unit began working as designed. Cold complete.
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SBL1
Near Austin, TX 78734
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit making horrible loud noise and then tripping the breaker, found failed magnetron, cap, and diode. Ordering parts. ; ordrng 1 W10245183 (Magnetron) and 1 WPW10687786 (Diode) and 1 Cnote (Office to reschedule) and 1 W10850446 (Capacitor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
David S
Job Details: 05/03/2021
arrived on site for microwave having no power. We inspected the unit and found good voltage at the wall. We gained access to the cavity thermistor and found it open. We tested voltage to the cavity thermistor and found good voltage. We are ordering the cavity thermistor to complete the repair. ; ordrng 1 W11224856 (Cavity thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manor, TX 78653
Matthew
Job Details: 05/03/2021
"Arrived onsite for washer not washing correctly. Upon inspection found shifter not positioned correctly. Per whirlpool service, actuator needs to be replaced. Repositioned shifter for now but is not a permanent fix returning with actuator. Office to reschedule ; O-emld tckt"
We serviced a
AMANA MICROWAVE
Model AMV2307PFB3
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for microwave tripping breaker and making noise as if the fan is failing. Upon inspection I found one of the interlocks felt soft suspecting upper because when you shut the door the top right corner will slightly stick out far enough to disengage the door switch. If you push on the corner the switch will depress and the unit will work as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78756
Jacob
Job Details: 05/03/2021
Arrived onsite to replace evaporator in the refrigerator. Replaced evaporator cover. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDs50fvss3
Near Austin, TX 78747
Leonardo
Job Details: 05/03/2021
We serviced a
GE DISHWASHER
Model GSD6260J10SS
Near Austin, TX 78736
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for noise. Ran dishwasher and unit sounds normal at this time. Customer said the unit is not making the noise at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78756
Jacob
Job Details: 05/03/2021
"Arrived onsite for unit having a rag stuck in between the lid lock and latch. Saw rag that was stuck between lid lock and latch. Used a small screw driver to help pry back a little more on the latch and was able to pull the rag out. Tested unit to be sure it was locking as designed. Unit tested good, no leaks at this time. Took pic of pop. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Dripping Springs, TX 78620
Robert
Job Details: 05/03/2021
Arrived on job for complaints of leaks and wire harness damaged. Found the housing will need to be replaced for leaks and harness for door issues. Bring back hose parts just in case.. ; ordrng 1 W10858468 (harns-wire)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FH00
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived on site to replace main harness and infinite switch, replaced both and now unit is operating as designed."
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Leander, TX 78645
Justin
Job Details: 05/03/2021
Arrived on site for a wall oven with no power. Unit was on and functioning upon arrival. I tested the unit and it was running as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Leander, TX 78645
Justin
Job Details: 05/03/2021
Arrived on site for a refrigerator leaking out of the dispenser. Upon further inspection I found the valve and dispenser working as designed. No leak observed at the time of service. I also saw no water marks on unit indicating no leak. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Kyle, TX 78640
Richard
Job Details: 05/03/2021
Arrived onsite for the dryer making a noise. During inspection found that the there was debris caught in the drum pad causing the noise. Removed debris and noise is gone. Complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Kingsland, TX 78639
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose a range that is not heating at all. Found electrical issue in outlet preventing the stove from receiving full power. Homeowner will need an electrician to correct issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78739
Luis
Job Details: 05/03/2021
"Arrived on site for led issues. Diagnosed a defective led module,replaced led module powered unit on all leds working as designed.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS01
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for not pre heating. Test unit and found bake relay not coming on. Reset oven test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for items freezing in RC deli drawers. Measured temperature in drawers at 37?. Inspected unit and work area. Performed diagnostics mode and tested all thermistor and damper control. Found all working. Found deli to to drinks with vegetable items in drawers. Recommend a warmer setting for vegetables. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/03/2021
Arrived on site for door to over glass is very loose. Found handle screw was loose causing right side of glass to dip down and hang outside the exterior of frame. Adjusted handle screw(s) and also tightened the hinge screws at the bottom of the right side. Checked all other mounting screws to the oven door. Glass is now staying inside the frame of the oven door. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW
Near Georgetown, TX 78626
Tommy
Job Details: 05/03/2021
Arrived onsite for microwave turntable wobbling. Upon arrival found unit had incorrectly ring. Replaced ring and tested unit is now operating as designed.job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2021
"Arrived on site for refrigerator FC and top RC lights not working. All else working as designed. Inspected unit and work area. Gained access to FC module and jumped circuit. Found failed FC module. Removed failed module and installed new. Tested door operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78732
Brandon
Job Details: 05/03/2021
"Arrived on site for customer complaint of unit not powering on, found failed UI and failed Main Control, I replaced both parts, unit tested good.; used 1 Cnote (1 year additional warranty) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, TX 78739
Luis
Job Details: 05/03/2021
"Arrived on site for door seal issues. Found both fresh food door gaskets damaged unit will need both gaskets
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Dripping Springs, TX 78620
Robert
Job Details: 05/03/2021
Arrived on job for complaints of eggs freezing in refrigerator. Found eggs placed in front of damper vent. Instructed customer on placement of food. Checked temperature in refrigerator and it?s at 38.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Marble Falls, TX 78654
Cliff
Job Details: 05/03/2021
Arrived on site to diagnose a cooktop with no low flames. Found valves not adjusted for lp gas. Adjusted valves and all is working properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH75021HZ2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/03/2021
"Arrived on site for Light Issues - Not Operating - OTR. Found bulb housing connected properly, but when bottom cover was unscrewed and moved ever so slightly up and down the light would flicker on and off. Inspected interlocks and they were mounted properly on the facia of microwave. Removed bulb housing and installed new bulb housing. Light no longer flickers when bottom cover was raised and lowered. Customer was using an LED bulb for replacement. Recommended he buy one of the normal filament bulbs to install to prevent complications with microwave. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78737
Leonardo
Job Details: 05/03/2021
Arrived on site to test unit for unit not working. Test unit and found ui not responding. Had to do a hard reset on unit test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB0
Near Manor, TX 78653
Richard
Job Details: 05/03/2021
"Arrived onsite for the range LR , RF burners coming apart. During inspection found that both elements were broken and had come apart. Replaced both burners and they tested good. Tested all burners and they all work good. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Pflugerville, TX 78660
Kayman
Job Details: 05/03/2021
Arrived onsite for range not heating on cooktop or inside oven. Upon inspection I found L2 side of the power cord had burnt up and travelled to the harness and terminal block causing it to burn in half. I replaced the main harness and term block for the unit and tested heating components as I went on with the repair. All checked good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/03/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit had no error codes and was operating as designed. Found it was being run without rinse aid. Spoke with customer on importance of rinse aid. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78759
Scott
Job Details: 05/03/2021
Arrived on site for washer not draining . Found connection on drain pump motor pulled out . Reconnected molex back into motor . Unit is now draining . Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB06
Near Leander, TX 78641
David S
Job Details: 05/03/2021
"Arrived on site to inspect refrigerators door gasket and found it completely loose and out of place towards the top, found the part that was received was correct part.; ordrng 1 W11240749 (RC gasket)"