Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Wesley P.

Wesley P.

WASHER GE GUD27ESSMWW Arrived onsite for loss of start function for washer. See pic. unit will need console and start switch control. ; ordrng 1 STARTSWITCHWASHER and 1 UICONSOLE

Near Bridle Path, Austin, TX 78703
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site to diagnose a refrigerator that is making unusual noise and missing freezer door handle. Replaced freezer door handle and found inner core of evaporator fan motor slipping. Also replaced fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Glacier Bay St, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, no error codes in diagnostic mode. Found water supply issue, low pressure. Instructed customer to call plumber."

Near Hazy Hills Loop, , TX 78620
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install icemaker and auger motor to resolve previously diagnosed issues. Installed motor and icemaker. All is now working as designed. Call complete."

Near Las Flores Dr, Austin, TX 78732
David S.

David S.

RANGE JENN-AIR JGS1450FP0 "Arrived on site to install previous diagnose parts. I removed the damaged trim piece and replaced with new. I had the customer inspect the unit, and they approved. Job complete."

Near Hazelhurst Dr, Austin, TX 78729
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for dishwasher not cleaning dishes. Put unit in test cycle and got error codes 4-3 cancel due to wash motor and 7-1 heating. Heater functioning properly but motor wouldn’t engage. Replaced pump and motor, tested unit and unit functioning properly. Job complete."

Near Coyote Call Way, Austin, TX 78725
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site and found customer has already defrosted refrigerator, inspected fresh food evaporator and found thermistor is incorrectly placed. Adjusted placement. There is multiple possibilities for correcting issue per service pointer W11092686F. If this does not correct issue, will need all options to be ordered. Correct harness with thermistor is wpw10277799."

Near Dunsmere Dr, Austin, TX 78749
Lou S.

Lou S.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3 & F2E1. Cleared the codes and continued with testing. Unit dispensed water into the tub and the motor failed to come on (F4E3). Also, the console was not responding to all keys being pressed (F2E1). I also found that the upper & lower racks were badly rusted and both upper rack rails were rusting and separating. The console & racks are warrantied for 5 yrs and the rails are covered through service pointer #W11296667 and SCODE S22916. I removed and replaced the sump/motor assembly and console and retested. Unit is operating as designed. No water leaks observed during service. I am ordering both racks and both rails and the adjusters (just in case) and office to schedule return service.; ordrng 1 W11259785 (track LEFT) and 1 W11259786 (track RIGHT) and 1 WPW10312792 (dishrack UPPER) and 1 WPW10525642 (dishrack LOWE

Near Vance Circle Rd, Jonestown, TX 78645
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on job for complaints of not cooling. Fo loose connection at evaporator motor. Reconnect and test unit. Air flow good and no leaks detected.

Near Summit Dr, Kyle, TX 78640
Scott  M.

Scott M.

RANGE KITCHENAID KSDB900ESS1 "Arrived on site for oven not shutting off . Cancel button will not respond and cancel cooking cycle . Ran diagnostic ,no error codes . Preheated oven . Found the 3 on key pad not responding after heating unit up . Recommend replacing control and ribbon cable . No gas leaks detected at time of service . Please call to set return.; ordrng 1 W10913685 (panl-cntrl) and 1 W11025616 (harns-wire)"

Near Shoal Creek Blvd, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EPA00 Arrived on site for door issues. Diagnosed mullion seated to low on fresh food door,raised mullion divider on door checked,Ed door operation unit working as designed"

Near Bellvue Ave, Austin, TX 78756
Richard P.

Richard P.

WASHER MAYTAG WFW70HEBW1 Arrived onsite for the washer not working properly. Replaced control panel and door lock switch and ran a normal cycle and washer tested good and no leaks. No error codes present.

Near Summit Dr, Kyle, TX 78640
Jacob S.

Jacob S.

REFRIGERATOR IKEA ISC23CDEXY00 Arrived onsite for unit not lighting inside. Looked at unit. Found that inverter box needs to be replaced and possibly a few led lights in the unit may need to be replaced.

Near Deep Eddy Ave, Austin, TX 78703
Kevin B.

Kevin B.

DRYER MAYTAG MED7230HW1 "Arrived on site for buttons not responding. Tested unit had issues with power button intermittent, temp button, and was unable to enter diagnostics. Need to replace UI and control board per techline. SR7728718106; ordrng 1 W11413567 (CONTROL PANEL) and 1 W11441687 (ELECTRIC CONTROL)"

Near Silk Oak Dr, Austin, TX 78748
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC97ES0ES03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave appliance manager failure, I removed and replaced it. Also, found the unit did not have the torsion spring (rod), so I installed it and tested the unit. Unit failed and showed an open/close door error and F6E8. Cleared the code and found the 20amp fuse was bad. Replaced the fuse and retested and unit is operating as designed. Job completed."

Near W Reed Park Rd, Jonestown, TX 78645
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven having touch sync issues and doing weird things like turning off by its self and not turning off when called for. Upon inspection of the diagnostics process I found a stored error code of F6E4 indicating a mis match status or loss of communication between the control UI and main control. The service bulletin advises me to replace the main control. I replaced the main control

Near Calabria Dr, Round Rock, TX 78665
Matthew  Z.

Matthew Z.

WASHER MAYTAG MHW8630HW1 "Arrived onsite to replace previously diagnosed parts. Replaced dispenser, tested unit and unit functioning properly. No leaks present at this time. Job complete."

Near Glimmering Rd, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for part replacement.Removed, disassembled the left door. Transferred all items from old door to the new door.Reassembled and unit works as designed.Called DW on this call for information.Job complete"

Near Grasslands Trl, Hutto, TX 78634
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for not heating, replaced both control per last tech and found no change, ordering TOD and instructed customer to have electrician check voltages. Oven is situated at almost ground level making removing it very difficult safely. Office to reschedule ; ordrng 1 4449751 (TOD )"

Near Limestone Way, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site valve is slowly filling tub. Customer shut off water to prevent tub from filling. Replaced valve assembly. Tested unit, unit works good. No leaks detected. Job complete."

Near Mendocino Ln, Austin, TX 78737
David S.

David S.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer showing loc. I inspected the unit and work area. The customer stated the original issue was the breaker kept tripping for the washer, they had another company out and the other company left it In loc mode. They since got it unlocked and had the breaker changed out. I ran a diagnostics cycle on the unit and found it working as designed. I did a UI test on the unit and found several of the buttons not turning off when pushes. I am replacing the UI console. I spoke to the customer about the arch breaker and that there was a problem with the first generation of them, and since they have had the breaker replaced already, they won’t have anymore breaker trips out of the unit. No water leaks detected. Job complete."

Near Quercia Dr, Austin, TX 78717
Robert J.

Robert J.

DISHWASHER GE GSD3300D00BB Arrived on job for complaints of not filling. Customer not selected pots and pan option. Corrected starting process to get better results. No leaks detected at time of service.

Near Brazoria Trail, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4985EW0 Arrived on site to test unit for door not closing properly. Tested unit found screws on hinge we loose. Tightened screw and found damaged catch and strike. ; ordrng 1 WP3403431 (strike) and 1 WPW10529197 (catch TRIM) and 1 WPW10610880 (catch)

Near Sabio Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for cooling compliant. Removed evaporator cover,found on,y frost on bottom section of evaporator,no traces of uv dye on evaporator or drain,removed compressor cover,no traces of dye in compressor compartment. Checked service ports,low side reading -6 to -10 high side reading +125

Near Wishing Well Dr, Austin, TX 78745
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator that need previously diagnosed motor eve app main harness and ui control with thermistor. Replacing all necessary parts I was able to retest you need to ensure that the freezer evaporator temperatures were within range of where they should be. Unit is now functioning as designed call complete

Near Georgetown, TX 78626
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not dispensing ice, upon inspection and reading service pointer for low profile icemaker will need to order ACU, office to reschedule ; ordrng 1 W11161172 (CONTROL )"

Near Darion St, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL JED3430WS01 Arrived on site for a cooktop that had wires exposed. Inspected unit and work area. Removed cooktop cover and moved over wires. Tested all components in unit is working as designed. Call complete.

Near Stoneleigh Rd, Waco, TX 76710
Lou S.

Lou S.

MICROWAVE JENN-AIR JMV8208DS00 "Arrived on site to inspect microwave control panel not working. Upon further inspection, I found the microwave control display very faint and unable to completely read. When I researched the control panel and control, I am ordering the main control and control panel and CNOTE-AUTHORIZATION.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10182042 (CONTROL) and 1 W10284701 (panl-cntrl)"

Near Ivean Pearson Rd, Lago Vista, TX 78645
Jonathan M.

Jonathan M.

FREEZER FRIGIDAIRE LFFH20F3QWC Arrived on site to install two components. Inspected unit and work area. Replaced controller and defrost timer and tested unit. Unit began to cool. Unit is working as designed. Call complete.

Near 3 Forks Rd, Belton, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived onsite for a refrigerator that is not cooling. Inspected unit and work area. Plugging it in and took pressures. Unit was in a -20 psi vacuum on the low side and I said was only at 120 psi. They seem to be indicative of either a refrigerant leak or not enough charge put into the system. When ahead and vacuumed out the unit and unit held a vacuum. Charged unit up and tested all weld joints. There seem to be no leak coming from any other welds. Unit got 240 psi on the high side and zero psi on the low side. Advise customer to let the unit cool for at least 24 to 48 hours and if further issues persist, will need other sealed system parts for repair."

Near Briarwood Dr, Temple, TX 76502
Tommy O.

Tommy O.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for for refrigerator not level. Upon arrival level fridge, customer let me know gasket has damage see Ed quick pick. Unit was operating as designed. Ordered gasket, office to reschedule. ; ordrng 1 SEENOTE (OFFICE TO RESCHEDULED ) and 1 W10917313 (GASKET )"

Near Axehandle Trail, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the deli control and ice maker fan and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Ridge Rd, Lago Vista, TX 78645
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for a dishwasher that’s not draining. Inspected unit and work area. Attempted to drain unit and found unit trying to drain but not able to push water out. Checked drain hose and drain pump for any obstructions. Found no obstructions. Armed out drain pump and drain pump and out correctly. Removed drain hose from garbage disposal and found knockout punch have not been punched through. Punch through knock out and tested unit again. Unit is working as designed. Call complete.

Near Crow Dr, Waco, TX 76705
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for a refrigerator that’s not cooling properly. Inspected unit and work area. Customer advised that the unit wasn’t working so I unplugged it for days ago and have left it without any product in it. Unit was at room temperature in both compartments. Plug the unit in and tested amperage on the compressor. Amperage started out 1.1 A dropped to .952 A and worked its way back up to 1.038 A. Unit did have water in the drain pan underneath the unit. Spoke to SW and I advise the customer that if they had a defrost issue, we would not be able to check it. Advise the customer that with the unit defrosted and the compressor pulling good Ambridge, the unit should start to cool properly. I told her that if they have further issues to call back but to not unplug the unit this time. Unit is working as designed. Constantly."

Near Rock Creek Rd, Waco, TX 76708
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDFE104DSS2 Arrived onsite for unit not washing dishes. Tested unit. Found that sump and motor was not working.

Near Mt Barker Dr, Austin, TX 78731
Jonathan M.

Jonathan M.

REFRIGERATOR LG LSXS26386S/03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Customer had unit plugged in and food inside the freezer and refrigerator sections. Took temperatures and found the freezer section at 19°F and the refrigerator at 33°F. Customer had unit set to 0°F in the freezer and 33°F in the refrigerator. Tested resistance through the freezer thermistor have to control and found the thermistor reading that the unit was at -2°F in the freezer section. Unit will need freezer thermistor replaced for repair. Spoke to the parts department and will need to research part before rescheduling customer.; saved tckt

Near Old 81, Troy, TX 76579
James C.

James C.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 4.8oz 134a and tested operation. Unit tests good. Job complete"

Near Short Circuit, Horseshoe Bay, TX 78657
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job to replace previously diagnosed parts. Replaced evaporator fan motor and extension. Tested unit and found icemaker working properly. No leaks detected at time of service.

Near Cross Gable, New Braunfels, TX 78132
Tyler  G.

Tyler G.

DRYER WHIRLPOOL WED5100HW1 Arrived on site for dryer that was giving an F1E1 error code. This code indicated that the ACU was indicating a power detection failure between the heater relay and the main ACU. I am mediately checked voltage coming out of the three prong power outlet to ensure that it was receiving 240 V but when I stuck my meter in the outlet and tested the voltage I found that the entire outlet was only receiving between 120 and 168 V I then went and found the breaker and reset the power and attempted to retest the outlet and found that it was still giving the same results I instructed the customer that she will need to go ahead and get a electrician to come and double check whether or not the outlet itself is the issue or the breaker other than needing an electrician and the unit is functioning as designed call complete

Near Natchez Trail, Harker Heights, TX 76548
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW5105HW0 Arrived on site for a washer that was giving an F0E4 error code indicating that it was getting too hot during the rinse cycle due to too much hot water being in the tub after running a diagnostic test I did find that there was an F0E4 error code and when I first ran a test I noticed that there’s nothing but cold water coming in from both the hot and cold lines so I continue to let the water flush out of the lines to see if things would get too hot or too cold. I quickly found out after about 45 seconds to a minute the cold side water valve was releasing hot water into the unit and this was due to the fact that the cut off connections for the hot and cold water were improperly reversed and installed and the hot water cut off actually controlled the cold water supply and the cold water cut off control the hot water supply instructed the customer that they are going to need a plumber to be able to come out and properly installed the hot and cold shut off’s in t

Near Natchez Trail, Harker Heights, TX 76548
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site to inspect fridge for not illuminating lights, upon inspection found the modules out in almost all sides, replaced modules till all lights illuminated. No problems found. Complete"

Near Dry Bear Creek, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site to inspect fridge for issues with crushed and cubed selection, upon inspection found the issue even after a minute of changing selection, checked solenoid and found no issues, checked ice bucket arm for issues and found it stuck in open position, replaced ice container and tested. No problems found. Complete"

Near Stonecrest Path, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER MAYTAG MVWC465HW2 "Arrived on site to inspect washer for loud noises, upon inspection found the motor seized and making terrible noises. Will need to order motor. Office to reschedule ; ordrng 1 W10677719 (MOTOR )"

Near Feather Lane, New Braunfels, TX 78130
Paul R.

Paul R.

DRYER MAYTAG MEDB755DW2 Arrived onsite for a dryer that is still not heating and doing the same thing. I found the motor bumping when the start switch was pressed and the motor stopping. I found the UI counting down but the heat and motor not running and I found the steam valve energizing. I explained to the customer the control needed to be replaced. I replaced the control and tested the dryer. All functions of the dryer are working as designed. Call complete.

Near Fawn Dr, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on job for complaints of not making ice. Ran diagnostics no codes for icemaker, harvest good, thermistors good valve good. Called tech line and temperature test showed freezer at 22 degrees not cold enough for ice production reveled evaporator and found frost pattern only about half. Customer wants to have sealed system checked. Customer said the refrigerator temperature climbing slowly over the last two weeks. ; ordrng 1 8201675 (compressor) and 1 TJ90SF8404 (TUBE) and 1 W11127829 (motor-cond) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Pelican Pl, New Braunfels, TX 78130
Noah D.

Noah D.

RANGE JENN-AIR JDRP548HL00 "Arrived on site to inspect oven for onesies igniting, upon inspection found the flames very weak and didn’t change when I changed out switch and manifold, will need tubing assembly due to some limiting factor in line. Please return with extra manifold. Office to reschedule; ordrng 1 2HOURS (2HOURS) and 1 W10892810 (TUBING ASSEMBLY )"

Near Carson Ridge, , TX 78132
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived on site and inspected washer starting issues.Found the unit beeps 2 quick beeps because customer wasn’t holding the start button long enough.Also power was lost during a recent power outage.Ran diagnostic test mode and unit has no error codes.Even allowed customer to start a small load.No leaks detected at time of service.Job complete.Customer had labor concession for labor.Job complete

Near Woodland Dr, Copperas Cove, TX 76522
Richard P.

Richard P.

WASHER WHIRLPOOL WETLV27HW1 Arrived onsite for the washer leaking water. Ran diagnostics and found that the control is not working properly. When you start a cycle the water valve comes on and will not turn off until you turn the cycle off. Ordering parts and office to schedule ; ordrng 1 PARTSRESEARCH (PRESSURE HOSE. ) and 1 W10859568 (switch-cyc) and 1 W11168256 (switch-cyc) and 1 W11367652 (CONTROL)

Near Thorpe Ln, San Marcos, TX 78666
Kayman B.

Kayman B.

OVEN WHIRLPOOL KODE500ESS05 Arrived onsite for double oven with bent trim piece. Inspected unit and found the trim piece bent and the door removed. I spoke with the builder and they advised me the oven will be replaced and no repair is needed at this time. Job complete.

Near Port Bari Ct, Leander, TX 78641
Clif L.

Clif L.

DRYER WHIRLPOOL WED8000DW4 Arrived on site to diagnose a dryer with intermittent heating issues. Tested unit and found failed wall outlet and arcing at dryer plug connection. Electrician will need to change dryer outlet and power cord to complete repair. Advised homeowner electrical short is a fire hazard and I left the unit disconnected today until issue can be fixed. Advised homeowner to discontinue use of unit until electrician has corrected problem. Documented damaged plug through quick pics.

Near Catwalk St, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected freezer frosting.Found a frosted mug in the path of the freezer door, preventing it from closing properly.Repositioned the mug and advised customer to push the unit close to prevent the frosting.Job complete"

Near Creek Rd, Temple, TX 76501
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site to inspect oven for not heating, upon inspection found the upper oven dead, replaced control and found no change, replaced tod and heat was returned. Job complete"

Near Valley View Ln, New Braunfels, TX 78130
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for position clip broken. Upon arrival installed new clip. Ran diagnostic test all tested good no error codes. No signs of leaks detected during service. Job Completed.

Near Planters Ln, Georgetown, TX 78626
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite to inspect fridge for issues with water, upon inspection found the filter not clogged, dispenser worked without filter. Customer stated that the problem happens after a couple hours. Replaced housing to fix filter issues. No leaks found. Complete"

Near Turtle Ln, Seguin, TX 78155
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for ice maker not working. I inspected the unit and work area. I found the fill tube frozen over. I steamed out the fill tube and cleared out the ice. I tested the ice maker and found the valve not opening. I gained access to the water balance and replaced with new. I tested the ice maker again and it worked as designed. Job complete. No water leaks detected.

Near W Whitestone Blvd, Cedar Park, TX 78613
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to install previously diagnosed motor gear case camps etc. After installing all previously diagnosed parts I retest of the machine and a manual diagnostics test to ensure that they were no leaks loud noises or other indications of the problem. Unit is now functioning as designed with no leaks before during or after repair call complete

Near Donahoe Rd, Holland, TX 76534
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site to follow up on dryer not running when start is hit. Relay on control just clicks and doesn’t engage. Checked fuses and switches and found belt switch failed, with broken plastic inside just rattling. Ordering belt switch. Contacted office to reschedule .; ordrng 1 W11247665 (switch)"

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE JENN-AIR JGRP548HL00 "Arrived on site ,replaced outer panel on large oven door . No gas leaks detected at time of service. Job complete"

Near Avenue H, Austin, TX 78751
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC150M0EB3 "Arrived on site to test unit for not heating, tested unit found bad control board, replaced control board unit heating to 350. Job complete"

Near Ella Marie Cir, , TX 78640
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for dishwasher leaking. Upon inspecting the unit I found the leak on the left side coming from inside the door. I removed door panel and found the door vent was leaking and the door vent gasket was crooked not making a good seal. I rotated and manipulated the gasket to make it seal. I ran another diagnostics, the leak no longer persists and the unit is working as designed at this time. Job complete."

Near Port Bari Ct, , TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator RC not cooling. Tested and inspected unit And found ice buildup on RC evaporator cover. Spoke with CS, customer to defrost unit 48 hours prior to service and will need to replace evaporator cover w10889841 office to schedule return trip. Authorization needed. Instructed customer on defrosting unit 48 hours prior to service and how to do safely as to prevent water damage risk.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED )"

Near Glastonbury Trail, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FPUS2698LF0 Arrived on site and inspected refrigerator ice maker not making ice.Confirmed the complaint and now ordering research for ice maker.Also ordering authorization.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 RESEARCH (ICE MAKER)

Near Rowdy Dr, Killeen, TX 76542
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced door, adapters, main control, user interface, fan motor, and seal the gaps with food grade silicone. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."

Near Arques Ave, Round Rock, TX 78681
Brandon C.

Brandon C.

DRYER WHIRLPOOL MED6230HW0 "Arrived on site for customer complaint of UI console not responding, found failed UI, ordering console overlay. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11413566 (CONSOLE OVERLAY)"

Near Pointe View Dr, Austin, TX 78738
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW2 Arrived on site to test unit for leak. Tested unit found gearcase damaged causing oil leak. Will need entire gearcase assembly to complete. No leaks detected. ; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11239857 (DRIVE BELT) and 1 W11428524 (CAP) and 1 WPW10427633 (pulley shield)

Near Malamute Rd, Austin, TX 78748
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site to inspect refrigerator water filter housing door on backwards. Upon further inspection, I found the housing door arm was installed backwards and not securing the filter into place. I removed the housing and removed the door and adjusted the arm and reinstalled ad tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bonnet Blvd, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFU20FC6AW5 And on site for freezer not cooling. Tested and inspected unit and found compressor pulling 7.7 amps (See SD-QuickPic) No

Near Wiltshire Dr, Hutto, TX 78634
Al R.

Al R.

REFRIGERATOR IKEA IX7DDEXGZ002 Arrived on site and inspected refrigerator for exact same issues for frosting in the freezer compartment by the light.Called Whirlpool Techline and spoke with CHRIS. Even video called with tech line and was told to replace the gasket again.I removed and replaced it and used my heat gun to fit the gasket to the unit.SR# 7728710291.Job complete

Near Beachcomber Dr, Belton, TX 76513
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC310S0ES3 Arrived onsite and found unit had failed control causing brake failure. Replaced control. All checks good. Advised customer on repair.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE FRIGIDAIRE JGBP33BEH3BB "Arrived on site to replace the wire harness, found wire harness test good, need to order switch harness, office to reschedule.; ordrng 1 WB24K10023 (IGNITOR HARNESS ) and 1 WB24K10024 (SWITCH HARNESS )"

Near Beechwood Dr, Kyle, TX 78640
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and inspected a wall oven not staying on when the customer selects bake cycle.Confirmed the complaint and found the unit resets itself.I accessed diagnostics error codes and got F6E4 UI to control state status.Called Whirlpool Tech-line and spoke with JK SR7728708422Hook up to Wifi and updateLeft customer the WiFi team number to assist with setup of unit to see if issue can be fixed.Ordering W11296171 UI stainless.Office to reschedule the customer ; ordrng 1 W11296171 (CONSOLE)

Near McCulloch Rd, Temple, TX 76502
Kevin B.

Kevin B.

DRYER MAYTAG MED5500FC0 "Arrived on site to test unit for no heat. Unit is receiving proper voltage. Thermofuse checked good. Cutoff tested good. Found bad heating element. Purposely left unit unplugged to prevent use which may cause damage. ; ordrng 1 WP8544771 (element)"

Near Westlake Dr, Austin, TX 78746
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator not cooling. Upon further inspection I found the RC had another defrost issue. After running a diagnostics I found the ui was showing the thermistor in the freezer passing with a 01 during RC test, the ui it’s self is not getting an accurate reading on the thermistor. Due to ice build up the evap fan motor of the main harness is also getting stuck in a lot of ice and burning out the motor. We will need to return with main harness assembly and ui panel control. Customers are aware that unit needs a 24-48 hr defrost prior to repair. Office to reschedule due to psp parts. Authorization required from AIG; ordrng 1 W11092503 (panel-ui)"

Near Tradinghouse Creek St, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found RC drain frozen over again possibly due to small amount of ice left during previous repair. Verified no clogs or issues with drain tube at this time. Fully deiced and dried RC compartment. No other failures found at this time and no leaks found after services were performed. Advised homeowner if issue reoccurs it is most likely due to insulation failure in unit preventing tray from staying warm enough. If insulation issue is occurring no further repairs can be done to correct the issue.

Near Burrowbridge Rd, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER MAYTAG MEDB755DW2 Arrived on site for dryer still running after load is done like the wrinkle option was on but customer had it off . Ran diagnostics and got stuck key pad error as well . All sensors and thermostats checked normal . Will need console UI and control .

Near Mattie St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling compliant,found fresh food evaporator incased in ice. Will need to follow service pointer W11092686F ordering cover,drip pan,clamps and zip ties.; ordrng 2 W11456069 (CLAMPS)s and 1 W11457241 (DRIP PAN) and 1 WPW10248595 (CONTROL) and 2 WPW10339879 (TIES)s and 1 WPW10501260 (COVER)"

Near Polo Club Dr, Austin, TX 78737
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL JF42NXFXDE "Arrived on site for customer complaint of no ice production, found no power getting to valve. Ordering ice maker and control. Will bring back water valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10913630 (icemaker) and 1 WPW10739408 (cntrl-elec)"

Near Davenport Divide Rd, Austin, TX 78738
Scott  M.

Scott M.

RANGE JENN-AIR JDTSS244GS0 Arrived on site . Found weld on left side upper track had broken off . Replaced both tracks . Unit is now operating normally. No water leaks detected at time of service . Job complete .

Near W 39th 1/2 St, Austin, TX 78756
Lou S.

Lou S.

COOKTOP JENN-AIR JGCP436HL00 "Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested all burners and all but the right rear are functioning properly. The right rear flame is coming out like a torch on high setting, but is normal on medium and lower. I attempted to switch the burner head with the front middle and now both the right rear and front middle burners are like a torch on high setting. I contacted techline and spoke to Bruce and advised of my findings and previous attempted repairs. Also advised of the propane techs readings of 10” pressure which is the lowest reading for propane. Bruce recommended ordering the orifice holder, orifices, flame spreader(burner head), burner caps and valve. Attached to previous SR#7728596962. I am ordering all mentioned parts. Ordering 2 burner heads and 2 LP conversion kits. No gas leaks detected during service. Contacted builder and advised of my findings and parts being ordered. ; ordrng 1 W11319224 (cap-burner) and

Near Houston Loop, Liberty Hill, TX 78642
Clif L.

Clif L.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to diagnose a range that is not heating after preheat is complete. Found control board not reigniting oven. Replaced main control and tested unit. Found all is functioning properly at this time.

Near Eland Dr, Pflugerville, TX 78660
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave not heating properly. During testing found that the vent fan is not working. Found that the wires were cut to the vent fan harness. Ordering parts and office to schedule ; ordrng 1 W10849846 (cntrl-elec) and 1 W11300385 (HARNESS ) and 1 W11441128 (BLOWER MOTOR )

Near Thorpe Ln, San Marcos, TX 78666
Richard P.

Richard P.

OVEN WHIRLPOOL WOD77EC0HS00 Arrived onsite for the oven console not working properly. Replaced console and set it up and oven is working fine complete

Near Vintage Way, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to inspect fridge for not dispensing water. Upon inspection found the line semi frozen up to water tank. Will need new water tank, returning with valve as well. Office to reschedule ; ordrng 1 W11097710 (TANK )"

Near Cross Gable, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site to inspect Door for scratch, upon inspection found large scratch on freezer door in top right corner, replaced freezer door with all hardware, checked for alignment. Job complete"

Near Smokey Cove, Seguin, TX 78155
Richard P.

Richard P.

RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite for the range baking not working. During testing found that that the control board was not working properly replaced control board and issue was not resolved. Did further testing and found that the terminal block was no good. Will need to replace block. Ordering parts and office to schedule ; ordrng 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)

Near Northaven Trail, Canyon Lake, TX 78132
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. I put the unit into home position. When I pierced the dryer I found a full charge still in the system. I evacuated the system and installed a new compressor, UV dryer and access port. I pulled a 30 inch vacuum on the system and monitored for leaks. No leaks present. I charged the system with 5.5 oz of r134a. I found the pressures between low and high side equalizing appropriately. I ran the unit through step 4 and found the pressure good on both evaporators. Unit is operating as designed. Please allow up to 48 hours for freezer to get to temp and allow the ice maker to make ice. Job complete."

Near Skyview Cove, Round Rock, TX 78681
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics found pump harness not fully seated to connector,installed pump harness fully to connector ran diagnostics all test passed."

Near Rosefinch Trail, Austin, TX 78746
Brandon C.

Brandon C.

OVEN WHIRLPOOL JDRP436HL00 "Arrived on site for customer complaint of multiple issues, unit shutting off on its own, not connecting to WiFi, and loud noise. Found faulty controls, found WiFi control failed, found noise coming from convection fan motors. Ordering all controls, WiFi control, and both convection fan motors. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 2 W11121400 (CONVECTION FAN MOTOR)s and 1 W11234290 (WIFI CONTROL) and 1 W11333311 (UI) and 1 W11334164 (CONTROL )"

Near Mansfield Dr, Austin, TX 78732
Noah D.

Noah D.

REFRIGERATOR KITCHENAID WRV986FDEM "Arrived on site to inspect fridge for Icemaker issues, upon arriving I installed parts ordered by previous technician and moved over all hardware, checked for leaks or issues, none found. Job complete"

Near Harvest View, Marion, TX 78124
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure and one of the LED modules not working on the ice box, the fill tube heater being burnt out, I removed and replaced the ice maker, fill tube heater, LED module and hv control and tested. Unit is operating as designed. While replacing the hv control, I found a sweat mark on the back panel of the unit (photos). I advised the customer of my findings. No water leaks observed during service, job completed."

Near Pinot Noir St, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and tested washer for noisy operation. Leveled to eliminate some wobble. All checks good. Unit is operating as designed. Advised customer on status. Unit is repaired.

Near Guadalupe St, Austin, TX 78701
Richard P.

Richard P.

WASHER WHIRLPOOL WETLV27HW1 Arrived onsite for the washer lid latch light flashing. Ran diagnostics and found that the lid latch is no good. Replaced lid latch and washer tested good. Complete

Near Thorpe Ln, San Marcos, TX 78666
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived on site and found unit rattling and squeaking. Will require 2 man 2 hrs. Office to reschedule. ; ordrng 1 2MAN (2 HRS)

Near Guadalupe St, Austin, TX 78701
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator fresh food section not cooling properly. During testing found that the fresh food Evaporator is frozen solid causing the issue. Ordering parts and office to schedule. Advised customer to let refrigerator de thaw for a whole day. ; ordrng 1 PERMAGUM (PERMAGUM ) and 1 W11256332 (cover-evap) and 1 W11457241 (PAN) and 1 WPW10248595 (control)

Near Haven Point Loop, New Braunfels, TX 78132
Kayman B.

Kayman B.

OVEN KITCHENAID KODE300ESS02 Arrived onsite for double wall over showing error codes and turning off mid cook. But still powered on. The customer advised that the console had recently been replaced. I put the unit into diagnostics and found 2 stored error codes for stuck key and loss of communication to the main control. I replaced the main control . I put the unit into preheat and it is heating as designed at this time. I advised the customer to let us know if the issue comes back. Job complete.

Near Grand Lake Pkwy, Leander, TX 78641
Tommy O.

Tommy O.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite for dryer not tumbling. Upon arrival tested voltage to unit voltage good. Found unit belt broken replaced belt. Tested unit all tested good. Job completed.

Near Bellissima Way, Hutto, TX 78634
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher top rack hitting the gasket. During testing found that the left hand adjuster was broken causing the issue. Replaced the left hand adjuster and dishwasher tested fine and no leaks detected complete

Near Drawing Maple St, San Marcos, TX 78666
Tommy O.

Tommy O.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite for dryer not tumbling. Upon arrival tested voltage to unit voltage good. Found unit belt broken replaced belt. Tested unit all tested good. Job completed.

Near Bellissima Way, Hutto, TX 78634
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for unit not getting power. Tested unit. Found no power getting to unit. After inspection, found that power plug has been sliced into took pic. Customer will need to get ahold of install company or get the power chord replaced. No issues at this time. Job complete"

Near San Gabriel St, Austin, TX 78705
Richard P.

Richard P.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven not working. Replaced console that was ordered. During setup error code for control board malfunction popped up. Replaced control board and oven tested good . Complete

Near Nutmeg Trail, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WED7000DW2 Arrived on job for complaints of vent pinched. Dryer push back pinching vent hose. I instructed customer that damaged portion could be removed and vent reconnected but would need to move away from wall so not to pinch hose again.

Near Bayberry Cir, Mustang Ridge, TX 78610
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived onsite for freezing food in the refrigerator. Took temp of fridge and got 38 degrees which matched temp control settings. Ran service 1 and 2 which passed. Ran test 3 air baffle opened. Notice that the frozen food was directly in front of the air vent. Customer was notified not to restrict air flow or problem could continue. Job complete.

Near Philomena St, Austin, TX 78723
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to inspect fridge for icemaker issues, per last visit and tech advise replaced both control and icemaker, moved over hardware and checked for issues, no issues found. Complete"

Near Foxwood, New Braunfels, TX 78132
Matthew  Z.

Matthew Z.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for ice dispenser not dispensing ice. Tested dispenser door and flap opens and closes as designed. Ice build up my have been from gap in plate. Replaced plate, but ice been seems to stick, need to have ice bin replaced and bring back ice maker just in case. . ; ordrng 1 W10910401 (ice-contnr)"

Near Montrelia Dr, Austin, TX 78724
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVW7232HW0 Arrived onsite for washer with F0E9 error code and made a loud noise during rinse. Upon inspection I found a stored error code of F0E9 indicating a off balanced load issue. The resident stated that she had been washing sheets at the time of the noise. I did a factory reset of the unit and tested all functions and components. All tests passed. I explained the importance of a balanced load on these units. As well as connecting to WiFi. If the problem arises again. Please send returning tech with main control and console. Job complete.

Near Pumpkin Ridge Dr, Austin, TX 78717
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit. Unit began to fill and re-circulate water. Unit is working as designed. Call complete.

Near Stone Briar Rd, Woodway, TX 76712
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL DU915PWPS0 "Arrived on site and inspected dishwasher and found standing water in tub. Inspected drain hose and found garbage disposal has been placed recently and knockout was not removed. After correcting garbage disposal dishwasher is draining properly. No water leaks from connections at time of service, job complete."

Near Bellows Falls Ave, Austin, TX 78748
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite for refrigerator frosting in the RC. I found the fan scroll and RC evaporator were Incase don a block of ice. I began the steaming defrost process and as I tried to remove the fan scroll I broke the top part. Once the evaporator was completely defrosted I noticed a piece of blue tape obstructing the drain hole in the drain pan. I removed the the tape and the water began to flow down the drain properly. I replaced the fan scroll with new and reassembled the unit. I tested the RC evap fan and the test passed. I also tested the RC thermistor and it passed as well. Job complete.

Near Arques Ave, Round Rock, TX 78681
Tyler  G.

Tyler G.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site for microwave needing previously diagnosed parts. After installing necessary parts I retested the unit and found during final test that now the count down on the front panel is not working. After checking the wired connections on the ui I was able to trace back the new problem to the ACU not relaying that the unit wanted to turn on from the ui to the rest of the unit.. we will need to return with a new acu to complete repair.; ordrng 1 W10915648 (cntrl-elec (PER CS/ ALREADY ORDERED))

Near Patricia Rd, Georgetown, TX 78628
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for refrigerator dispenser dispensing slowly. Upon arrival found unit dispensing slowly, checked reservoir found reservoir clogged partially, replaced, found filter was bad as well replaced filter Tested unit all tested good. Cleared filter. Job completed."

Near Caldwell Palm Cir, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, customer provided photos of the IM leaking water down the front of the fascia onto the ice bin door and flowing onto the ice chute plate and collecting under the ice bin and then flowing to the shelf below the ice bin area. I contacted techline and spoke to Andrew and advised of the complaint, my findings and previous repairs. Andrew had me test the water flow at the single valve at the back of the unit while in test #45 (ice maker fill). My results were 10oz of water and Andrew advised that the water pressure is too high and should’ve only gotten 2oz.

Near N Rawhide Trail, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install parts tech support recommended. Replaced harness,cover and clamps,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner clamps,secured cover with 4 screws per service pointer W11092686F. AIG to cover parts and laborAUTHO for service pointer S16360"

Near Palisade Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site to test unit for no power, tested unit found open thermal fuse, replaced thermal fuse, tested unit by heating unit to 350 degrees, unit test good, job complete."

Near Tall Oaks Trail, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of dishwasher not starting, found control lock was on, I removed control lock, ran a normal cycle, did that 3 times unit tested good. Asked customer to show me what he was doing, found he was not pressing the control lock button. Customer is stating that the unit will lock on its own. will need console. ; ordrng 1 CNOTE (PLEASE ORDER PART JUST IN CASE ) and 1 W11114745 (console)"

Near The Hills Dr, The Hills, TX 78738
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite to replace previously diagnosed parts. Replaced pump and motor, tested unit and unit functioning properly. No leaks present at this time.job complete"

Near Great Falls Dr, Manor, TX 78653
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 Arrived on job to replace previously diagnosed control and console. After replacement ran calibration. No leaks detected at time of service

Near Leisurewoods Dr, Buda, TX 78610
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite for microwave not heating. Tested unit switches, all tested good. Found High voltage issue. Replaced magnetron, capacitor and diode. Tested unit and unit functioning properly. Job complete."

Near Henry A Wallace Ln, Manor, TX 78653
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE525S0HZ1 "Arrived on site ,replaced control . Plugged unit in and there was a big spark . Found harnes shorted out . Oredering control ,harness , fuse also power cord if apt complex doesn’t have on had to buy . Call to set return ; ordrng 1 4PRONGRANGECORD and 1 W11256088 (cntrl-elec) and 1 W11449104 (HARNES MAIN) and 1 WP3196548 (fuse-thrml)"

Near Burnet Rd, Austin, TX 78756
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer dead . Console UI and control have failed . No water leaks detected at time of service. Job complete .

Near Mattie St, Austin, TX 78723
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KWCU405SSS

Near Shannon Oaks Trail, Austin, TX 78746
Robert J.

Robert J.

OVEN WHIRLPOOL SF362LXTS2 Arrived on job for complaints of not maintaining temperature. Found the igniter not working after preheating. After replacement test operation

Near Inglewood St, Austin, TX 78741
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site ,replaced shaft . Unit is now dispensing both cubed and crushed ice . No water leaks detected at time of service. Job complete ."

Near Gaylord Dr, Austin, TX 78728
Kevin B.

Kevin B.

WASHER MAYTAG MVW6230HW0 "Arrived on site to test unit for leaks. Tested unit found hole in drain hose. Replaced drain hose. Tested unit, unit works good. No leaks detected. Job complete."

Near Mendocino Ln, Austin, TX 78737
Clif L.

Clif L.

OVEN WHIRLPOOL WOS92EC0AB02 Arrived on site to diagnose an oven that is not excepting user input. Tested unit and found failed main control. Replaced control and tested unit. Found all is functioning properly at this time. ; ordrng 1 CNOTES (ADDITIONAL 1 YR WARRANTY PURCHASED)

Near Sable Oaks Dr, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Arrived on site for customer complaint of unit not producing ice, found broken ice maker mold, I replaced ice maker, tested unit in diagnostic mode, every test passed. Unit tested good."

Near Paragon Ct, Lakeway, TX 78734
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WRS588FIHZ00 Arrived on site refrigerator that was leaking on the left freezer side. After further inspection I found that the cause of the leak was due to a water fill line connection not properly attached to the water inlet valve between the primary and secondary valves. I probably reattach the quick connect hose into the valve is it should be every tested the unit there are no leaks during or after the repair unit is now functioning as designed call complete

Near Arrowhead Mound Rd, , TX 78628
Jacob S.

Jacob S.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived onsite to replace parts ordered by previous tech. Replaced both pump and tube. No issues at this time. Job complete.

Near W 31st St, Austin, TX 78705
Lou S.

Lou S.

RANGE KITCHENAID KDRS483VSS03 "Arrived on site to install previously diagnosed and ordered parts. Before installing the main harness, my service manager CS and I tested the unit at several different points on the main control, user interface, and other components at the back of the unit and all are good. Due to not finding the source of the issue of the 30” oven not heating, we removed and replaced the main control and UI and retested and still the unit continues to not heat. The element begins to heat for approximately 30 seconds then we could hear the relay shutting off. Tested the harness and found the unit is getting the proper voltage; therefore, eliminating the harness being the issue. Tested voltage at the main control and got the appropriate readings eliminating the control as the source of the problem, as well as, the UI. We determined the unit has an electrical issue which is why the unit is failing to heat. And based off the attempted repairs made and the unit continues to

Near Dream Catcher Dr, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site to diagnose refrigerator with light in freezer out, and tripLe light in refrigerator out. Found failed freezer module. Replaced module. Retested and all lights are now working as designed. Call complete."

Near Sidereal Dr, Austin, TX 78727
Tommy O.

Tommy O.

FREEZER WHIRLPOOL WRX988SIBM03 Arrived onsite for refrigerator lights dim. Upon arrival found top left front light out. Found wrong connector on W11130208 spliced the lights to reconnect. Tested unit all tested good. Job completed.

Near Novaro Pl, Round Rock, TX 78665
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for sealed system repair. I gained access to the dryer. I punctured the dryer and found 55 psi, I plugged the unit in and found the compressor not building pressure. I removed the failed compressor. I installed a new UV dryer, compressor, and access port. I charged the system with 4.16 oz of r134a. I found the low side pressure at zero when the unit was plugged in, and a good frost pattern forming on the evaporator. Please allow 48 hours for the unit to completely cool down. Job complete."

Near W Whitestone Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and replaced console due to denting. Unit is now repaired.

Near Jackson Ave, Austin, TX 78731
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0JS0

Near Jackson Ave, Austin, TX 78731
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range tripping breaker when turning on oven light. Tested and inspected unit and found issues with light socket. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Finstown St, Hutto, TX 78634
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1

Near W William Cannon Dr, Austin, TX 78745
Andy  B.

Andy B.

OVEN MAYTAG MET8820DS00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Wildcat Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site to test unit for not washing. Tested unit found bad latch. Replaced latch. Tested unit, unit was making a loud noise. Inspected unit and found bad actuator and damaged cam. Replaced actuator and cam kit. Tested unit, unit works good. No leaks detected. Job complete."

Near W William Cannon Dr, Austin, TX 78745
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Arrived on site for refrigerator beeping and no deli control lights on. On arrival found deli control lights out, and deli drawer lights out, door open light on. Unplugged deli control and water dispenser started spraying. Replaced deli control to test since there was no water in the drawer, and lights came on, but deli control light is still out and door open light on. Called tech line and spoke to rich Sr7728710688 who had me check voltage at the connector at the deli drawer and deli control. Found a 7DCV drop between the connectors. To resolve would need to replace deli drawer and deli control.

Near Halbert Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of no ice. Icemaker stopped mid harvest. Replaced icemaker and it filled with water. No leaks detected at time of service.

Near Siskin Dr, Austin, TX 78745
Robert J.

Robert J.

DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of not stopping and timer not advancing. Found timer motor open winding. Replaced timer and test ran until timer shut dryer off.

Near Cypress Forest Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to inspect refrigerator leaking from the back of the unit. Upon further inspection, I found floor damage at the right front side of the unit (photo) and water damage at the back of the (photo). Using my floor protector, I pulled the unit out onto the protector and found where water was leaking from the ice maker fill tube. I pulled the water line cover off and found where the water tube had come out of the fill tube. I attempted to reinstall the water tube, but due to the clamp collapsing, I was unable to reinstall it. I removed the clamp and reinstalled the water tube and placed a new clamp on to secure. I tested the ice maker and no water came in. I found the fill tube itself was block inside and will need to be replaced. Also, the new clamp is too big and when tightening it, it caused the water tube to collapse. I am ordering the water tube insert and clamps and will return with screened parts. Office to schedule return service wi

Near Arborwood Cove, Liberty Hill, TX 78642
Brandon C.

Brandon C.

COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to replace failed module and display control, after replacing both parts, unit tested good after configuration."

Near Loomis Dr, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Arrived on site to replace inlet valve from previous diagnosis. Customer requested dishwasher be unhooked from electrical source.

Near Salem Hill Dr, Austin, TX 78745
Scott  M.

Scott M.

WASHER AMANA NTW4516FW2 Arrived on site for washer making rattling noise . Found a bra wire poking thru tub . Removed wire .tested unit all checked normal . Noise is gone . No water leaks detected at time of service. Job complete .

Near Tech Ridge Blvd, Austin, TX 78753
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. When I punctured the dryer I found the system still had a full charge. I replaced the compressor with new. I pulled a vacuum of 30 inches and monitored for any leaks, I found none. I installed a UV dryer and an access port into the compressor. I charged the system with 5.5 oz f r134a. I monitored the pressures and found the all pressure good. Unit is operating as designed. Job complete."

Near Tavarez St, Round Rock, TX 78681
Brandon C.

Brandon C.

DISHWASHER GE PDW9880L00SS "Arrived on site for customer complaint of unit not starting a cycle, found failed keypad, ordering keypad. ; ordrng 1 WD34X11155 (keypad)"

Near Hudson Ln, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washer that is not completing cycles. Inspected unit and work area. Placed unit in service diagnostics and found an F8 E1 (long/no fill) error code. Tested valves and found valves working properly. Tested drain pump and could not hear water draining into the drain pipe. Removed drain hose and found drain hose going 3 feet down into the drain pipe and drain hose soaked at the bottom. I advise the customer that their issue was with a siphoning condition causing the unit not to complete cycles. I shortened the drain hose and tested unit. Unit is working as designed. Call complete.

Near Dendron Dr, Hewitt, TX 76643
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE505W0JZ0 Arrived on site for range to repair previously diagnosed main harness and terminal block. After making the necessary repairs I was able to retest the unit L and ensure the oven was working properly as well as the cooktop unit now functions as designed with no issues before during or after repair call complete

Near Cody Poe Rd, Killeen, TX 76549
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite and found previous icemaker not cycling fully. Replaced icemaker. Advised customer on repair. All checks good.

Near Samoa Ct, Pflugerville, TX 78660
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for refrigerator building frost on the RC evaporator cover. Upon inspection I found no frost. Customer advised me they defrosted over the weekend. I noticed the drain pan in the RC was warped and I found ice build up underneath the left side of the pan indicating water traveling to the left side and sitting and building up. After steaming out the ice I used some shims to prop up that left side of the drain pan so the water travels in the right direction.

Near Apache Trail, Leander, TX 78641
Andy  B.

Andy B.

OVEN GE JB755SJ4SS Arrived on site for range right front burner inner rings not working and left front burner staying too hot even on low. Ordering needed parts as will other switches in case needed. Office to schedule return trip. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB24X25013 (range infinite contr) and 1 WB24X25152 (switch infinite cont) and 1 WB24X25302 (switch rotary) and 1 WB30X24111 (range radiant elemen)

Near Werchan Ln, Coupland, TX 78615
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DW4 Arrived on job for complaints of no power. Tested voltage from control 5vdc good from control. Will need console to complete. Customer said issues with not spinning. Unable to diagnose spin issue unit console is replaced. ; ordrng 1 W11095623 (CONSOLE )

Near Hutton, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for odd odor and stains, inspected unit and found filter needed cleaning, cleaned and replace filter, informed customer about cleaning the filter and how often. job complete."

Near Groundhog Way, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice

Near Rocking Horse Rd, Austin, TX 78748
David  Z.

David Z.

REFRIGERATOR GE GZS22DSJKFSS "Arrived on site to diagnose refrigerator that was not maintaining temp and temps rising consistently. Customer informed me that they would have to regularly unplug and reset the unit to get the compressor to kick on. When I inspected the unit i found a 3 in 1 hard start kit wired in and replaced the compressor start device. To resolve this issue I would recommend replacement of the control and RC/FC thermistors to start, and that is if there has been no damage or failure to the sealed system. Will also need a rear harness and start device to remove the 3 in 1 hard start kit from the unit. Talked to CS, and agreed There is no way to tell if any other damage has been done at this time, and the unit has been altered.

Near Limerick Ave, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBWH00 "Arrived on site for no ice. Ran diagnostics E2 error on icemaker,ran harvest test failed. Diagnosed a defective icemaker. Replaced icemaker,reset unit,ran harvest test passed,ran error test no errors,ran fill test passed."

Near Cedar Cliff Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site for no lights in freezer and upper in fresh food. Diagnosed a defective freezer led module,removed defective led module,installed a new freezer led module powered unit on all leds working as designed.

Near Aden Ln, Austin, TX 78739
David  Z.

David Z.

WASHER AMANA NTW4516FW1 "Arrived on site to diagnose a washer that was making noise when spinning. Performed diagnostic and error checks. Found error codes present for overload, off balance and oversuds. Ran the unit in high spin with water and found no vibration at all, unit was barely vibrating and is perfectly leveled. Given the codes found I advised the customer on some best practices for loading and to run some Affresh cycles to clear out remaining suds. If issue persists we can replace the suspension proactively

Near Fireside Dr, Austin, TX 78757
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived onsite for fan noise. Tested unit fan and noise was present in the low fan speed. Pulled unit and found debris hitting the fan blades. Removed debris, tested unit on all three fan speeds and no noise was present. Job complete."

Near City Top Blvd, Austin, TX 78724
Tyler  G.

Tyler G.

WASHER MAYTAG MHW6000XG2 "Arrived on site for washing machine is not completed the cycle and the door would not unlock. I found that there was an F6e1 code indicating that there was a communication issue between the CCU and the MCU. I tested both the 120acv to board and output voltage and unit was receiving and sending 120. Then check the five DC volts from the main board to the MCU and found that it was only sending .3 V down so I replace the CCU and after restarting machine the F631 area code winter way but an F5 you want air code appeared indicating a bad door lock at this point I called whirlpool tech line to assist further with diagnosing before we just replaced every little part and after speaking with Andy sr#7728711371, He assisted me in narrowing down that the MCU was not communicating properly with the CCU in that both the cc you and MC you had to be replaced but at the door latch was OK after running the test recommended, after replacing both parts I was able to retest the

Near Lucinda Terrace, Georgetown, TX 78628
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to install previously diagnosed switches and fuse. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cameron Rd, Coupland, TX 78615
Kayman B.

Kayman B.

WASHER MAYTAG MVWC565FW2 "Arrived onsite for washer with wet clothes at end of cycle and banging around during spin. Upon inspection I found the washer would get very wobbly while in high spin and I could hear a slight scratching sound from the gear-case, I recommended replacing the gear-case and drive system. And if it still wobbled after that then it may have a warped basket or bad suspension. I inspected the suspension and the test passed.

Near Leaders Ln, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and found that unit had proper voltage and was heating as designed. Advised customer on repair. All checks good. No more parts needed.

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling compliant. Removed evaporator cover found ice ball on inlet of evaporator diagnosed a leak at fresh food evaporator. Replaced evaporator and filter drier. Secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686F secured evaporator to liner using clamps and zip ties adjusted drain pan,secured cover with 4 screws,changed defrost setting to basic. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Claywood Dr, Austin, TX 78753
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a oven that intermittently will not respond to homeowners input. Found no failures or issues with unit at time of service. Reset controls through diagnostics and no further repairs are needed at this time.

Near Mouflon Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the ice dispenser and found the motor not operating. I removed the motor housing and found the harness not fully plugged in, but good enough for the FC light to operate. I adjusted the harness and made sure it clipped secured and retested the ice dispenser. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bonnet Blvd, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to replace damaged inner and outer door panels, along with latch. After replacing all parts, unit tested good."

Near Lodestone Cove, Lakeway, TX 78738
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site to inspect fridge for not producing enough ice, per the service pointer for ice production we would need to replaced the main control board, customer has already had icemaker and valve replaced.

Near Oak Glen, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected refrigerator for no ice production.Customer advised last week the unit ice motor was making an odd noise and wouldn’t dispense any ice.Customer advised the issue hasn’t happened since the initial service call.I checked the newly delivered unit and all functions work as designed.No leaks detected at the time of service.Job complete

Near E Hogan Dr, Copperas Cove, TX 76522
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED5VHGXML10 Arrived onsite for the refrigerator water line leaking water. During testing found that the water line coming from the main water supply from the house to the water valve is cracked and leaking. Will need to order water tube. Office to schedule. ; ordrng 1 8212547RP (tube-water)

Near Sapphire Lake Dr, Kyle, TX 78640
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave vent fan not working. Replaced main harness and vent fan is working and microwave is heating . All functions tested good complete

Near Thorpe Ln, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Arrived on site for dispenser issues. Found dispenser UI unresponsive,removed hinge cover,found harness not fully seated to connector,installed harness fully to cabinet connector tested dispenser unit working as designed."

Near Hadle Cove, Austin, TX 78730
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for poor drying dishwasher . Ran diagnostics,all checked normal . No error codes and heater is coming on . Customer isn’t using any rinse aid . Did instruct on importance of rise aid in the drying . No water leaks detected at time of service.job complete ."

Near Braes Ridge Dr, Austin, TX 78723
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC604FSS00

Near Briarwood Dr, Temple, TX 76502
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite and found unit shorting on water fill. Replaced pump and sensor assembly. Unit is now operating as designed. Advised customer on repair.

Near Smoky Ridge, Austin, TX 78730
Tyler  G.

Tyler G.

WASHER ROPER RTW4640YQ1 Arrived on site for washer that was banging around in the spin cycle. After running diagnostics auto and Manuel tests i could not mimic the exact issue or sound discribed by customer. I did over half a tub of water weight to unit to verify if inner and outer tubs were bad but during test cycles unit ran efficiently. I did however find when water weight was applied that the suspension rods weren’t keeping the tub balanced as well as it should. We will need to return with suspension rods to repair unit and get the balance back on track. ; ordrng 4 W10780048 (suspension)s

Near Judge King Dr, Jarrell, TX 76537
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced dryer dryer, compressor, and coupler and please do it in a vacuum. Vacuum held for over seven minutes. After charging the unit, found a restriction as the low side was pulling -22 psi but would flicker and go back up to zero every now and again. Dumped charge and placed unit under a vacuum and tried again. Unit did the same thing 3 times and used same process. I spoke to CS and was advised to make sure the unit 3 way valve was in home position before trying again. Went to test 4 and unplugged 3 way valve and the unit once the three way valve was at home position. Vacuumed unit for 10 minutes and recharged unit. Unit pressure stabilized at 150 psi on the high side and three psi on the low side. Released a little pressure on the high side and unit is working as designed. Call complete."

Near Kingsbury Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for a range that had no power and it made a popping sound prior to having no power. Inspected unit and work area. Remove terminal block cover and found terminal block blown and both L1 wires off their connectors. Replace terminal block and reattached wires two connectors. Plug unit in and unit lit up on the display. Tested unit cooktop features and placed unit into and oven bake. Unit is working as designed. Call complete.

Near Inwood Dr, Waco, TX 76711
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator that’s freezing items in the refrigerator section. Inspected unit and work area. Took freezer temperatures and unit was at 38°F in the refrigerator section. Customer advised that it’s only happened a few times but that their eggs and a jar of pickles has frozen. Upon inspection of the refrigerator compartment found unit almost there and several items against the back wall and in front of the damper door. Advise customer that with an empty refrigerator, things are more likely to freeze because the freezer air has nothing to cool and if items are against the back wall or in from of the air baffle, it will restrict airflow and cause those items and/or items next to them to freeze. Went over user care guide and unit is working as designed. Advised customer if they were going to have very little in the refrigerator, to turn the temperatures up so that it would be less likely to cause this issue. Call complete."

Near Grassland Rd, Riesel, TX 76682
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived on site and inspected washer not draining properly.Lifted the unit and found the plug to the pump was not in the connector causing the issues.Fixed the plug and tested and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Choctaw Ct, Fort Hood, TX 76544
Al R.

Al R.

OVEN WHIRLPOOL QWERTYUIOP "Arrived on site and inspected older model Whirlpool oven, microwave combo with Accu- bake technology, without a display.

Near Stoneham Ln, Killeen, TX 76542
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to test unit for display not working. Tested unit found bad thermal fuse. Will need a thermal fuse to complete. ; ordrng 1 WPW10545255 (fuse-thrml)

Near Merion Dr, Austin, TX 78737
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for refrigerator freezing in fridge. Upon arrival looked at evap evap fan was working as designed and unit went into defrost. Checked thermistor and control and fridge found both tested bad. Replaced both. Gave unit keys back to maintenance and explained that it’ll take some time for food to truly defrost. Job completed.

Near N Mays St, Georgetown, TX 78626
Lou S.

Lou S.

WASHER WHIRLPOOL WTW6120HC0 "Arrived on site to inspect washer shutting off mid cycle. Upon further inspection, the customer advised that they were washing and the unit turned off before completing the cycle. They unplugged the unit and plugged it back in and the unit operated as designed. They advised it happened a few times. I found the unit is plugged into a GFCI outlet which Whirlpool does not approve of. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I contacted techline and spoke to Kathy and advised of my findings and the complaint. Kathy advises that due to the unit being plugged into a GFCI outlet and breaker, there could be some interference in the current which is possibly causing the unit to shut off and recommended replacing the GFCI outlet/breaker to an improved GFCI or to a standard outlet/breaker. Provided file #7728712164. Customer advised they have a water softener as well. I provided recommendations

Near Euless Ln, Leander, TX 78641
Andy  B.

Andy B.

RANGE GE JGP990SEL1SS Arrived on site for cooktop clicking. Tested and inspected unit and found failed switch harness and spark module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Long Bow Cove, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GC5NHAXSB01 "Arrived on site for customer complaint of unit leaking out of freezer compartment, found clog in defrost drain line, I removed clog with steamer, unit tested good.

Near Wild Canyon Loop, Austin, TX 78732
Noah D.

Noah D.

OVEN WHIRLPOOL KEBS208SSS04 "Arrived on site to inspect oven for broken element, upon inspection found the broil element was bent and broken. Ordering broil element. ; ordrng 1 WP9760774 (BROIL )"

Near Kalksteine Loop, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM804ESS2 "Arrived on site to test unit for not draining, test unit found drain pump not working, replaced drain pump, unit working as designed. Job complete"

Near Covered Bridge Dr, Austin, TX 78736
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for leaking out of front of icemaker, upon inspection found the unit with ice in bucket but very little, condensation was apparent on sides ice bucket, ordering fascia and UI due to overfill issue as well condensation. Door have been aligned correctly and no gaps appeared in door. Office to reschedule ; ordrng 1 W10553630 (HEATER FASCIA ) and 1 W11124259 (UI )"

Near Harvest Bend, Marion, TX 78124
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site to diagnose a refrigerator that is not allowing homeowner to adjust temperature settings. Found main control locked up preventing usage. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gato Ln, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of refrigerator section freezing. Check thermistor at control and test good. Perform hard reset and display working properly and compressor and damper off.

Near Sweet Gum Dr, Kyle, TX 78640
Richard P.

Richard P.

NISSAN 2500 n/a

Near Kyle, TX
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRB25FHSS01 "Arrived on site to diagnose refrigerator with ice building on door and icemaker. Found icemaker has a crack in the mold and is dripping into the ice bin and running to door. Need to replace icemaker to resolve.; ordrng 1 1129313 (ice maker kit comp.)"

Near Lakeway Dr, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for a refrigerator that is not cooling properly in the RC. Ms stated the unit keeps icing up in the FC on the bottom and mr keeps removing a sheet of ice. Ms also stated the unit is not dispensing water and it’s not making ice. I found the unit dispensing water with the filter removed but not with it installed. When it was removed the filter head leaked some water when the dispenser was running so I suspect a defective filter head. The FC was only at 14 degrees when I arrived but it had just finished a defrost cycle and the bottom of the FC was full of water. The FC drain is plugged causing the coil to frost up faster than normal and frost build up on the rails and drawers along with the ice build up in the bottom of the FC causing water to leak out the door and onto the kitchen floor when the unit goes onto defrost. The filter head assembly needs to be replaced and the drain tube cleared and sealed along with the frost and ice remove

Near Kittiwake Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit not dispensing ice, found ice clumping inside ice bin, I removed clump, ran diagnostic tests, 120, unit passed, 97, unit passed, found low water pressure due to filter, I removed filter since the customer has hooked up to R/O system, unit tested good. If problem continues, order control and UI."

Near W Hwy 290, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBRC36FMS01 "Arrived on site for icemaker issues. Diagnosed shut off arm sticking in off position after harvest installed a new icemaker,ran icemaker through a cycle water filled icemaker arm operating correctly. ; used 1 WPW10277450 (ICEMAKER FROM 268007) from stock"

Near Rivercrest Dr, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator that’s intermittently turning off. Inspected unit and work area. Ran unit through diagnostics and tested several components. All components tested good. Customer stated that generally speaking the issue happens only at night. I called Techline and spoke to Dustin SR# 7728061084. He advised that he originally thought this issue would be a voltage or a wattage issue if it only happened at a specific point in the day. After going through a couple other possibilities with him, I noticed the deli drawer UI was not turning on. He advised that that could be causing the issue. He advised to just go ahead and replace the deli user interface and their issue should be taken care of. Ordering parts in office will need to contact customer for reschedule date due to out of stock part.; ordrng 1 WPW10769076 (cntrl-elec PANTRY UI)"

Near Century Oaks Dr, China Spring, TX 76633
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site to diagnose a microwave with a vent not running at low speed. Found loose wire connection for blower motor. Reset wiring the proper position and tested unit. Found all is functioning properly at this time. Unit was not installed at time of service.

Near Oxbow Cove, Georgetown, TX 78628
Andy  B.

Andy B.

WASHER WHIRLPOOL CET9000GQ1 Arrived on site for washer dryer combo not working and coin box not locking. Tested and inspected unit and found failed controls and lock box. Ordering needed parts as well as associated parts in case needed. Office to schedule return trip. 2 man job 2 hour job. Left unit unplugged and advised customer not to use to be safe.; ordrng 1 279782 (door switch) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN JOB ) and 1 W10159907 (bracket) and 1 W10198223 (lock-cam) and 1 W11191256 (lock) and 1 W11204019 (box) and 1 W11204020 (box) and 1 W11228216 (cntrl-elec) and 1 W11403858 (TRANSFORMER ) and 1 WP3392519 (thermal fuse) and 1 WPW10131838 (switch-vlt) and 1 WPW10376685 (cntrl-elec) and 1 WPW10384849 (cntrl-elec)

Near S Pope Bend Rd, Cedar Creek, TX 78612
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site to diagnose a microwave that is sparking internally and has broken plastic piece is coming out of it. Found door assembly separating causing plastic parts to fall out of door assembly. Also noted small burn on back cavity wall due to rack arcing against cavity. Cavity will need to be repainted and door replace to complete repairs. .; ordrng 1 SILVERTOUCHUPPAINT (SILVER TOUCH UP PAINT) and 1 W11334571 (DOOR)

Near Promontory Point Trail, Georgetown, TX 78626

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