We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Austin, TX 78731
Luis
Job Details: 09/26/2022
"Arrived on site for low ice production and loud noise while dispensing water. Loud noise from unit while dispensing water,removed filter tested good flow no noise,installed new filter good pressure no noise. Found weak ice production in bin,ran icemaker harvest passed,ran fill test passed. Changed temperature setting to manufacture recommended setting."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78758
Luis
Job Details: 09/26/2022
"Arrived on site. Replaced defective freezer door,checked door operation and dispenser working as designed,checked door seal good."
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS05
Near Austin, TX 78748
Matthew
Job Details: 09/26/2022
"Arrived onsite for range not powering on after first us. Customer used cooktop without error but when using bake function it failed. Upon inspection found breaker was tripped. Reset breaker and unit powered on. Ran diagnostics and had no error codes. Ran components test and had no issues. Ran lower bake cycle and heated with no issues. Ran upper bake function and unit did power down. Reset breaker again and upper heated with no issues. Alternated between upper and lower oven and had no issues. Called tech line for assistance. Ran both upper and lower at the same time and monitored amp draw, non excessive and no issues. Tech line suggested Weak breaker. SR#7734672475. Customer will monitor and notify builder if necessary."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB04
Near Austin, TX 78745
Matthew
Job Details: 09/26/2022
"Arrived onsite for microwave fan turning on by itself. Upon arrival inspected unit. Found that when customer is cooking, the microwave fan kicks on. Notified customer that this will happen and is intended to cool the unit if cooktop temperature is high. Do not unplug the microwave or risk burning out components. Once temperatures cool, the microwave fan will turn off on its own. Notified customer that installation does look a little low. He will discuss with installers. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wimberley, TX 78676
Andrey
Job Details: 09/26/2022
"Arrived on site to replace previously diagnosed compressor, properly evacuated all refrigerant replace compressor, filter dryer, access valve, pumped System with nitrogen system held good pressures, vacuum down unit, unit, held good vacuum, charged with 47g of refrigerant, advised customer to wait 24 hours before loading with produce to ensure Ss is working properly, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Austin, TX 78704
Scott
Job Details: 09/26/2022
Arrived on site for fridge not making ice . Found IM hung up. Used rest button . Unit harvested and filled . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Round Rock, TX 78681
David S
Job Details: 09/26/2022
Arrived on site for icemaker not working. I inspected the unit and work area. I found the switch on the ice maker off and the water valve turned off. I turned both back on and tested the ice maker. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, TX 78723
Matthew
Job Details: 09/26/2022
Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found ice maker is harvesting and called for water. Found water supply good. Valve is also functioning properly. Found frozen fill tube. Cleared tube and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
Arrived onsite for LEAK FROM DISPENER. Upon arrival. Found a small drip coming from water dispenser. Disconnected dispenser and water drips continuously froze water line with no call for water. Need to replace dual valve. Replaced dual valve and test unit. Unit is now operas designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Austin, TX 78701
Luis
Job Details: 09/26/2022
"Unit 2705 arrived on site. Replaced main control,harness and defrost thermistor"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, TX 78640
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected washer and customer has a video of a High-pitched noise while water is filling. ran all functions in manual diagnostic and everything checks good and water pressure is good. Could not duplicate customers experience during service call. Discussed correct loading procedure and urgent usage. Inspected gearcase assembly and did not see any issues, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/26/2022
Arrived on site to install previously diagnosed parts. On arrival there was ice in the bin and a sheet of ice on the evap plate. I found all of the ice extremely thin. I installed the new pump and harness. I then let the unit harvest on its own and found it making a normal sheet of ice. The unit is working as designed at the time of service. I removed the sheet of ice and showed the customer that it was at a good thickness. Call complete.
We serviced a
GE OVEN
Model JT3500SF3SS
Near Georgetown, TX 78626
Gerry C
Job Details: 09/26/2022
"Arrived to inspect code. I found the code was for the upper oven cooling fan and when tested, the fan would just twitch without fully engaging. ordrng 1 WB26X24020 (Upper Cooling Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78725
Matthew
Job Details: 09/26/2022
Arrived onsite for refrigerator water dispenser dripping and mold growth. Upon arrival inspected unit. Found dripping caused by water tube cracked. Water squirting into corner of dispenser housing. Sitting water causing mold growth. Need to replace tube to address leaking and prevent water damage to electronics. Customer wants dispenser parts replaced as well. Ordering dispenser tube and returning its ice door. ordrng 1 WPW10386778 (Water dispenser tube)
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected range and found bake element is not heating during peak cycle. Remove rear panels and found bake element has failed, power cord and connection to terminal block is failing/burnt out. Range was left unplugged because of failing power cord connections. ordrng 1 WPW10245259 (Terminal block) and 1 8171394RC (Power cord)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Marble Falls, TX 78654
Lou
Job Details: 09/26/2022
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested. When the recirculating pump was to come on, it failed. I continued with testing and found the compressor would turn on for approximately 20 seconds and then shut off and there would be no frost pattern on the evaporator. When the heat valve would come on, there was no hissing noise thats made by the valve. ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W10843121 (Non-uv drier) and 1 Tj90sf8404 (Access valve) and 1 CNOTE (3HR JOB) and 1 212643 (Permagum)"
We serviced a
JENN-AIR RANGE
Model JGS9900BDB
Near Austin, TX 78756
Wesley
Job Details: 09/26/2022
"Arrived on site for downdraft range, inspected unit and work area. CX complaint is that unit will not heat over 135 in bake and the downdraft will not turn on. No gas leaks present at time of service.; ordrng 1 W11596211 (Ignitor) and 1 WP8507P236 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78717
David S
Job Details: 09/26/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I verified the model and serial number. I found the freezer evaporator frozen over. I tested the thermistor, and defrost element from the control. I found the defrost element open. I gained access to the Evaporator and found the defrost element testing in range, the thermal fuse on the harness is open; ordrng 1 W11546681 (Evaporator harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Pflugerville, TX 78660
Cliff
Job Details: 09/26/2022
Aluminum lines on evap require lokrings. Spoke with JC. Office to reschedule after fittings are researched.; ordrng 1 Aluminumheatex (Aluminum heat ex) and 1 Lokringkit (Lokring kit)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Austin, TX 78748
Luis
Job Details: 09/26/2022
Arrived on site. Found defective inlet water line tube to valve ordering new tube; ordrng 1 W11257368 (Tube water connection)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Marcos, TX 78666
Andrey
Job Details: 09/26/2022
"Job will need to be rescheduled, part that was ordered is incorrect, pre cooler is needed, ordering additional part, office to reschedule ; ordrng 1 W10727428 (Pre cooler tube)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 09/26/2022
"Arrived on site to test unit for over filling on deep water wash, tested unit found no stored error codes, ran diagnostics cycle found that tub gets off balance at low speed, inspected gears case and found oil all over the rotor, need to replace the gear case, slider, rotor and suspension, ordering control as precautionary, office to reschedule ; ordrng 1 W11478526 (Control) and 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS
Near Austin, TX 78757
David S
Job Details: 09/26/2022
Arrived on site for dishwasher having error code f7e2 variable motor fault. I tested resistance to the motor from the control and found resistance in range. I found the unit only sending 40 vac to the motor when called for. I found the control receiving 120vac. I am ordering the control to complete the repair. The office will reschedule when we have eta on the parts. ; ordrng 1 W11505996 (Control) and 1 W11460946 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Luis
Job Details: 09/26/2022
"Arrived on site. Diagnosed unit will need the correct icemaker kit for R600a unit,ordering correct kit ; ordrng 1 W11517113 (Icemaker kit)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Woodway, TX 76712
Jonathan M
Job Details: 09/26/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found water damage done to the ice machine in the rear of the machine due to the drain on the backside of the icemaker. See photos. Replaced the compressor, dryer, evaporator, and coupler and ran the unit under a vacuum. Found the unit holding pressure for 30 minutes. Charged the unit and found the unit cooling and operating as designed. Ran an icemaking cycle and found the unit developing and harvesting ice. Unit is not working as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near Buda, TX 78610
Kevin
Job Details: 09/26/2022
"Arrived on site and inspected refrigerator and found lower icemaker fill tube is frozen at the end, took pictures. Spoke with techline they recommended replacing Water fill tube. Triple valve should also be replaced and pressure regulator added to incoming water line 7734671745; ordrng 1 W11579561 (Water valve) and 1 W11496599 (Fill tube) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Pex waterline)"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Moody, TX 76557
Tyler
Job Details: 09/26/2022
Arrived on site for built in microwave randomly opening door at different times during heating cycles. Upon arrival confirmed issue but found no structural failures or installation issues. Found door aligning with unit perfectly. Found unit would randomly open up at different times rang8ng between 2 seconds and other times after a few minutes of heat cycle had passed. Found ui failure leading to issue. Will need office to reschedule once availability of parts is known.; ordrng 1 W11199895 (Ui harness) and 1 W11486769 (Ui control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lago Vista, TX 78645
Vincent
Job Details: 09/26/2022
"Arrived on site for refrigerator not cooling, tested temps in FC 14?, RC 55?. Tested the evaporator fans and they are operating as designed. Took pressures and found the system a bit low. ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (FC Evap) and 1 W11492867 (RC EVAP) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIP15PRXX0
Near Marble Falls, TX 78654
Lou
Job Details: 09/26/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the external drain pump and water level sensor. When removing the sensor, I found the pump harness molex for the sensor badly corroded and the L1 pin missing. I advised the customer of my finding and am ordering the pump harness and CNOTE-LSO PER CUSTOMER REQUEST. I tested the unit to make sure there are no leaks at the external drain pump it is operating as designed. No water leaks observed during service and unit left turned off for safety. Customer requested that I leave the reservoir and pump bracket out the unit so they could clean the parts before I return. All screws placed in a baggie and labeled (photo). ; ordrng 1 WP2310092 (Pump harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
ELECTROLUX DRYER
Model EIMED55IMB0
Near Marble Falls, TX 78654
Lou
Job Details: 09/26/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to,the motor failure and dryer repair kit wear/tear, I removed and replaced belt, tension pulley and motor. When I tested the unit, it continued to make the grunting/grand in gnosis wet the beginning of the cycle and then it would stop just as the old motor was doing. I disassembled the unit and retested and the sound is coming from the motor. I tested voltage and it was showing 121V before and after starting the unit. I removed the blower wheel and retested and the noise continues to come from the motor. I advised the customer of the issue and Im ordering two (2) motors and office to schedule return service. Will collect remaining balance upon return.; ordrng 2 5304529782 (Motor)s and 1 CNOTE (LSO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78752
Wesley
Job Details: 09/26/2022
"Arrived on site for IM, inspected unit and work area. CX complaint is that unit is making a loud grinding noise when dispensing ice. Inspected unit and found coupling to ice maker sheared. Office to order parts and reschedule. No water leaks present at time of service. Follow up required. ; ordrng 1 W11347840 (Ice container) and 1 WP2220458 (Coupling) and 1 W11573761 (Chute)"
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Liberty Hill, TX 78642
Kimo
Job Details: 09/26/2022
"Arrived onsite for a rang that has a oven light that wont turn off. Upon inspection I found good voltage at the wall polarity was good. I found no damage to the harness as far as I could see. I gained access to that latch mechanism and operated the door to check if it was actuating the latch switch and found that it was, the door latch switch would klick but nothing would happen. I suspect that the switch maybe faulty. I am ordering 1x latch assembly along this the control as the light really may be stuck in the closed position, and the ui for possible button issue. Office to reschedule.; ordrng 1 W11029221 (LATCH-DOOR) and 1 W11100275 (Main control) and 1 W11492283 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Austin, TX 78717
David S
Job Details: 09/26/2022
"Arrived on site for dryer making a grinding noise on start up, I spoke to the customer and also found out the console sometimes goes unresponsive and it has to be power cycled to shut off. i verified the model and serial number. I corrected the model number. I spun the basket and found no noise coming from the guide wheels or he pulley. I started the dryer and could hear the clutch In the start grind during initial start up and then stop. I gained access to diagnostics and found fault code f2e1 stuck key error code. I am ordering the motor blower wheel, housing, and console to complete the repair. The office will reschedule when we have eta on the parts. Job complete ; ordrng 1 W11413566 (Console) and 1 W11549461 (Motor) and 1 W11481730 (Bracket) and 1 WP697772 (Wheel) and 1 W10888146 (Housing) and 4 WP489463 (Screws)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Georgetown, TX 78633
Paul
Job Details: 09/26/2022
Arrived onsite to inspect refrigerator not making ice properly. I found the ice bin full and the unit dispensing ice correctly. The customer stated it makes ice fine but there is ice developing around the bottom of the ice bin. Temp tested FC 2? idle. I found and cleared ice buildup on the bottom of the ice bin. Tested ice box fan and I got great air flow. I tested ice box thermistor and it passed. I checked the resistance at the control of the icebox thermistor vs the temp and it was good.. I found the dispenser ice door sealing properly. I found the inner ice door with gaps around it causing warm air leaks and the issue the customer is having. Ordering W11171728 ice door. Office to RS.; ordrng 1 W11171728 (Ice door.)
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Kyle, TX 78640
Kevin
Job Details: 09/26/2022
"Arrived on site and Found hot light is flickering, replaced main hardness diagnosed by previous technician Previous technician replaced infinite switches. After replacement Hot light is dim but still on. Send video to KB/service management will need to bring back elements. ; ordrng 1 WP8273993 (Element) and 1 WPW10275049 (Element) and 2 W11171119 (Element)s"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW
Near Austin, TX 78704
Wesley
Job Details: 09/26/2022
Arrived onsite and found motor pulley sheered off causing unit to not tumble. Ordering motor and blower and returning with belt and pulley to complete repair. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78746
Scott
Job Details: 09/26/2022
Arrived on site for dryer shutting off before time . Found float on drain sensor stuck . Ordering sensor and drain pump. ordrng 1 W11177749 (Drain pump) and 1 W10298258 (Moisture sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 09/26/2022
"Arrived on site to inspect dishwasher damage. Upon further inspection, I found the lower right corner of the outer door panel damaged/dented (photo). Tested the unit in diagnostics and it is operating as designed. I am ordering the panel and office to schedule return service. No water leaks observed during service.; ordrng 1 W11174872 (Outer door panel)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Belton, TX 76513
Tyler
Job Details: 09/26/2022
Arrived on site for dryer intermittently shutting off at the 50 minute point when customers set unit to an hour and 10 minutes cycle in time dry only. Upon arrival confirm customer complaint but found no errors in diagnostics indicating an issue ran dryer for over 45 minutes but found no signs of shut down or failure. Found no signs of overheating or voltage issues. Call Tech line and spoke with Rich Sr#7734667868. Documented findings and the intermittent issues that the customer was describing and at this time Rich indicated that unit has a possible UI failure that is not allowing the proper cycle regulation or UI input. Rich instructed that we replace the UI control board in order to resolve issue. Office to reschedule once availability of part is known.; ordrng 1 W11164011 (Ui fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 09/26/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I placed my gauges in the sealed system components and tested pressures. I had no pressure on the system. I connected my nitrogen tank and set it at 140psi and tested for leaks and found the pre-cooled assembly in the evaporator pan was leaking (photo) and I also found dye in the pan (photo). I checked for other leaks in the system and found none. While testing, I found the compressor would turn on for approximately 2 seconds and shut off. I am ordering the pre-cooler assembly and CNOTE-3 HOUR JOB and will return with prescreened parts. Upon return, the compressor, dye drier, access valve and pre-cooler assembly all need to be replaced. Water to the unit turned off and unit left unplugged for safety. ; ordrng 1 W11502743 (Precooled assembly) and 1 CNOTE (3HR JOB)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/26/2022
Arrived onsite for oven door coming apart. On inspection found the door Handel is fallen off. The glass is lose and booth sides of the door are separated from the frame. No gas leaks detected during service.; ordrng 1 W11176456 (Oven door) and 1 W11178521 (Name plate)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/26/2022
Arrived onsite for oven door coming apart. On inspection the door is separated in the right upper corner of the door. no gas leaks detected during service. ; ordrng 1 W11176456 (Oven door)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bastrop, TX 78602
Joe Z
Job Details: 09/26/2022
"Arrived onsite for will not start CONTROLS-POWER / START BUTTON NOT WORKING. Upon arrival, unit is located in garage with no connections. Ran diagnostics to test for component failure. Found all components operating as designed except for latch. Latch is receiving voltage, it just not energizing. Need to replace latch. Ordering latch office to reschedule.; ordrng 1 W10861642 (Lid latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Spicewood, TX 78669
Justin
Job Details: 09/26/2022
"Arrived on site for a dishwasher leaking. On arrival the customer stated it is leaking from the front left and was intermittent. I put the unit into diagnostics mode and found no stored error codes. Upon testing I found when opening and closing the door it would click and lean badly to the right. Upon further inspection I found the metal pin that the door hinge rests on had rusted and broke off. This was allowing the door to not close correctly and leak out of the corners. I ran a diagnostics cycle and could not replicate the leak, however, I could see signs of a leak coming from the left hand corner by the hinge. I am ordering the tub to replace. Due to the tub having a lifetime P/L coverage no fee was collected. Office to reschedule as a two hour job. ; ordrng 1 WPW10681507 (Tub)"
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Spicewood, TX 78669
Justin
Job Details: 09/26/2022
Arrived on site to install previously diagnosed parts. On arrival I found the new ignitor broken. Upon further inspection in the unit I found the old ignitor shattered and the harness actually burnt. Due to this I am ordering another ignitor and the harness to install. Office to reschedule.; ordrng 1 W11157863 (Harness) and 1 279311 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/19/2022
Arrived on site to test unit for not cooling properly. Found temps were not correct. Accessed compressor
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Marble Falls, TX 78654
Lou
Job Details: 09/19/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and dryer rollers, pulley and belt badly worn, I removed and replaced the mentioned parts and cleaned the unit (before/after photos) and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Wimberley, TX 78676
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for no cool, tested unit found compressor running but no frost pattern on RC or FC, hot box, used UV light and found leak in fresh food evap, deli UI failed causing damper to stay open and freezing over RC evap, recommend pumping system with nitrogen to determine if any more leaks has developed, if no then we would need compressor, RC evaporator, access valve and UV drier,
We serviced a
KITCHENAID OVEN
Model KEMS307DAL2
Near Wimberley, TX 78676
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for F8E0 error code, tested unit found that failed cleaning cycle, left unit closed, manually disengaged lock, cycled power, preheat unit to 350 with no issues, unit is now running as designed,
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Marcos, TX 78666
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for clicking noise, tested unit found failed gear case and slider slipping due to oil all over it,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY03
Near Killeen, TX 76549
Tyler
Job Details: 09/19/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found all components except fc fan motor were running as designed. Found 120v to fan motor but motor was siezed and over heating.
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Kyle, TX 78640
Scott
Job Details: 09/19/2022
Arrived on site for bracelet getting stuck under agitator . Removed agitator only small amount of bracelet found . Checked drain pump and all is clean .
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Cedar Park, TX 78613
Vincent
Job Details: 09/19/2022
"Arrived on site for washer, inspected unit and work area. CX complaint is that UI is not lighting up or responsive. Inspected unit and tested ACU. ACU passed. Replaced UI and error codes F6E3 & F0E3 were present. Enter diagnostics and tested unit. Unit completed diagnostic cycle with no error codes present. Inspected underneath unit and removed items of clothing. No leaks were observed during service. Unit is working as designed. Job complete."
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Hutto, TX 78634
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a range with an oven not heating. Found ui not responding to user input and replaced control. Tested unit and found all is functioning properly at this time. Parts covered under 5yr warranty.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Cedar Park, TX 78613
Vincent
Job Details: 09/19/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was that washer was making a loud noise when filling with water. Entered diagnostics mode and retrieved the following error codes. F0E2, F5E2, & F0E1. Ran service test in diagnostics and found loud noise coming from the cold water inlet valve. During diagnostic, observed the unit draining poorly with a slow drain. No error codes were present after service diagnostic cycle. Removed foreign objects from drain pump. Replaced cold water inlet valve. Tested unit in diagnostics. No error codes were present and no,loud noise was observed. No water leaks present. Job complete."
We serviced a
LG WASHER
Model WM3170CW
Near Austin, TX 78746
David S
Job Details: 09/19/2022
"Arrived on site for washer not draining. I inspected the unit and work area. I found the drain pump impeller broken, the customer also wanted the bellow replaced I installed the new drain pump and bellow. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model wtW7000DW0
Near Austin, TX 78746
David S
Job Details: 09/19/2022
"Arrived on site for washing machine not unlocking. I inspected the unit and work area. I found the latch not pulling all the way back in. I installed a new latch and tested the unit. It is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW2
Near Austin, TX 78731
David S
Job Details: 09/19/2022
Arrived on site for washing machine making a loud noise. I inspected the unit and work area. I found the bearings going out. I gained access to the stator and found it cracking
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a dishwasher that is leaking. Found door gasket not sealing properly and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Pflugerville, TX 78660
Cliff
Job Details: 09/19/2022
Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Hutto, TX 78634
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Tested all parts and components and couldn't duplicate any failures at this time. Advised customer on findings and that if issue reoccurs leave unit running for diagnostic purposes. N9 repairs performed at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Bastrop, TX 78602
Joe Z
Job Details: 09/19/2022
"Arrived onsite for NOT WASHING AT ALL . Upon arrival ran diagnostics and got F4-E3 motor not running. Test unit and motor receiving voltage,just not energizing.Need to replace sump and motor. Replaced sump and motor. Test unit. Unit operates as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Horseshoe Bay, TX 78657
Lou
Job Details: 09/19/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I installed the UI control panel and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 09/19/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve. Vacuumed the system and pressures held good. Installed 5.5oz of R134a refrigerant and monitored pressures. Pressures are good and there is a good frost pattern on the evaporator. Reassembled the unit . no water leaks observed during service, job completed. I recommended that the customer allow the unit to cool for 48 hours before placing food items inside."
We serviced a
GE DRYER
Model GTD65EBPL1DG
Near Leander, TX 78641
Gerry C
Job Details: 09/19/2022
BT arrived on site to instal previously diagnosed part. After replacing the control I programmed it to mfg instructions. The unit now runs as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Luis
Job Details: 09/19/2022
"Arrived on site for dispenser and light issues. Opened deli drawer found at certain openings deli control will power on or off diagnosed a broken wire on harness,removed harness broken black lead,installed new harness reassembled unit tested dispenser and lights unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Joe Z
Job Details: 09/19/2022
"Arrived onsite for Oven Not Working . Upon arrival test unit top oven operates correctly, bottom oven is not igniting. Inspected bottom oven ignitor. Ignitor is OL. Am getting 120 from control. Need to replace bake ignitor. Repl bottom oven ignitor. Test unit by preheating to 350. Unit operates as designed. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78733
Leonardo
Job Details: 09/19/2022
Arrived on site to test unit for making loud noise. Test unit and found bad transformer and diode and capacitor. Replaced all parts, test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GBS1
Near Austin, TX 78702
Matthew
Job Details: 09/19/2022
Arrived onsite to replace previously diagnosed parts. Replaced door seal. Tested unit and unit is functioning properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIA18NNJS11
Near Austin, TX 78701
Matthew
Job Details: 09/19/2022
"Arrived onsite for ice machine not powering on. Upon arrival inspected unit. Verified supply voltage and was good. Checked control box and found loose connection at transformer to control. Secured connector and unit powered on. Ran test and found during testing the external drain pump was leaking. Cleaned water and left unit unplugged for safety. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78727
Kimo
Job Details: 09/19/2022
Arrived onsite for refrigerator thats is not producing ice. Upon inspection I attempted to put the unit into diagnostics mode and I found that every time I did do you I would go blank and then the water dispenser will start dispensing water on its own. I called the tech line and told him what was going on and then I was advised to use a different method of testing the icemaker because I was using the wrong button props so I followed the advice of Anthony and I was able to get the icemaker to harvest and fill with water after all this it turns out that the ice maker was just turned to the off position on account icemaker was just accidentallyIce. box at 13* Anthonym sr#7734623745. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB00
Near Austin, TX 78727
Kimo
Job Details: 09/19/2022
Arrived onsite for refrigerator that is not cooling. Upon arrival I found that the unit was turned off. I turned it back on and monitored the evap (fan was running and the heater tested good too)and found no pattern appearing after 10mins. I check the compressor and found that it was not running(the condenser fan was running)I checked if the compressor was still good by using a known good start device to test it and found that it kicked on and ran Steadily. I monitored the evap again fro 10mins and found that there was a good frost pattern this time. I installed new start device and tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Belton, TX 76513
Jonathan M
Job Details: 09/19/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the refrigerator evaporator motor assembly, shims, drip tray, and controls and found the new drip pan bowing in the center due to the refrigerator liner being warped on the right center of the drip tray area. I called Whirlpool Techline and spoke to Adrian SR# 7734614473. I sent them some photos of the liner and question and asked if there was anything we could do to further issues He advised that based on the bows in the refrigerator liner under the drip tray and that shims were not removing the bow in the drip tray, he would send the unit case to review. He advised that whirlpool will be in contact with us with the customer depending on the next steps. Call complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Georgetown, TX 78626
David Z
Job Details: 09/19/2022
"Arrived on site to install new UI push button panels. Installed new part and tested unit. Verified proper operation. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78717
Vincent
Job Details: 09/19/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint is that unit light switch is not working. Inspected door switch and found it broken. Replaced door switch, unit is now operating as designed. No leaks where observed. Job completed.; used 1 W11123941 (Switch) from stock"
We serviced a
AMANA REFRIGERATOR
Model TXI21A3L
Near Georgetown, TX 78633
Gerry C
Job Details: 09/19/2022
"Arrived to inspect cooling issue. I found the unit powered up, but nocopressor or fans operated. During inspection, I found the unit activated after jostling the control. I found the temperature control having an internal failure and it required replacement. The control is not available and I advised the CX no further repair can be made. No leaks observed during service."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Mustang Ridge, TX 78610
Scott
Job Details: 09/19/2022
Arrived on site for no heat dryer . Found checking voltage at block . Outlet is dropping one leg of power. Reset breaker . Still missing leg . Recommended customer have electrician check breaker. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78626
Maurice R
Job Details: 09/19/2022
"Arrived onsite for dryer latch failure. On inspection the latch was lose, replaced latch and unit is operating as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Hutto, TX 78634
Maurice R
Job Details: 09/19/2022
Arrived onsite for oven door hitting cabinet. On inspection found that the unit had been dropped on the left side. Called WP tech line they said it was to far out of the 30 day cosmetic warranty. Looks like the chaise is not square and the oven door looks twisted.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near San Marcos, TX 78666
Andrey
Job Details: 09/19/2022
"Arrived on site to test unit for not functioning properly, tested unit found capacitor leaking oil, replaced capacitor, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW0
Near Wimberley, TX 78676
Andrey
Job Details: 09/19/2022
"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304, replaced element, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78750
David S
Job Details: 09/19/2022
Arrived on site for dishwasher having a float switch error code. I inspected the unit and work area. I found the code in diagnostics. I ran a diagnostics cycle and a quick cycle I found no leaks in the unit. I spoke to the customer about cutting back to half the liquid soap usage to cut down on sudding in the unit. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Holland, TX 76534
David Z
Job Details: 09/19/2022
Arrived on site to diagnose range that had a gas smell coming from it when not in use. Tested lines and joints for gas leaks. Found leak coming from gas supply line where it meets regulator. Line wasn't tightened enough. Clamped down line and verified no leaks present. Called info into safety. Call complete. SR7734588898.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Granger, TX 76530
David Z
Job Details: 09/19/2022
"Arrived on site to diagnose refrigerator leaking water over icemaker. Examined unit and found a large chunk of ice in the fill tube. Examined fill tube and found a chunk of the end of the tube had a lip on it, causing water to remain in the tube after fill. This was cascading into an ice chunk. I shaved off the imperfection and replaced the icemaker due to a failure to twist all cubes out of the tray as well. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78628
David Z
Job Details: 09/19/2022
Arrived on site to install external drain pump due to pump constantly running. Replaced external drain pump and retested unit. Verified unit working as designed and drain pump is not constantly running anymore. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/19/2022
Arrived on site for washer not functioning. Upon arrival confirmed issue and found f7E1 error in diagnostics. After further testing I found optical sensor in actuator had failed as well as cap started leaking again. Replaced both parts then reassembled and tested unit. Found no failures and u it could cycle as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Fort Hood, TX 76544
Tyler
Job Details: 09/19/2022
John site for washing not functioning. Upon arrival confirmed issue and upon further inspection I found an F7 E1 error code. After further testing found that the capacitor had cracked and was leaking out grey goo. After replacing capacitor I reset the machine and tested it and found unit could fully function as designed with no failures or error codes. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Killeen, TX 76542
Tyler
Job Details: 09/19/2022
Arrived on site for refrigerator not making ice. Customer showed pop receipt. After further inspection of u it I found cause of failure was ice had built up in bucket and had fell into off switch for ice maker and shutting it down. Restored power and ran harvest test. Found unit functioning as designed and informed. Auto er it would take a minimum of 24-72 hrs to fill bucket up. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Killeen, TX 76543
Tyler
Job Details: 09/19/2022
"Arrived on site for washer needing previously diagnosed parts. Upon arrival reconfirmed issue and installed rotor, stator, slider, gearcase, & ACU. Found after reassembling unit that it could cycle through all settings as designed with no leaks, both in diagnostics tests and normal wash cycles."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Killeen, TX 76543
Tyler
Job Details: 09/19/2022
"Arrived on site for refrigerator not allowing full seal of fc gasket. Upon arrival confirmed issue and found gap in top left corner of fc door gasket and liner. Also found partial liner separation on same side. Siliconed liner gap, added new gasket then reshaped and formed gasket to door. Found no air gaps/leaks and informed customer not to open door for at least 4 hrs to insure seal stays and forms back in place properly. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ4
Near Kyle, TX 78640
Scott
Job Details: 09/19/2022
Arrived on site for range tripping breaker . Getting normal voltage to block . Harnes in good shape . Ran all burner and oven preheat . Didnt trip breaker . Did trip breaker when unit is just idle . Recommended have electrician to change breaker . Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Scott
Job Details: 09/19/2022
Arrived on site for otr flashing door open when trying to start unit . Found on lower interlock one of the micro switches failed . Replaced lower interlock . Unit is now heating water to whirlpool specs. Job complete
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Buda, TX 78610
Scott
Job Details: 09/19/2022
Arrived on site for dryer taking multiple times to dry. Found exterior lovers were painted shut . Advised customer and got vent open . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lago Vista, TX 78645
Vincent
Job Details: 09/19/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was leds not working. Inspected the led control and found it good. Found the front left led module under the icemaker housing flickering. I used my jumper and to test and make sure thats the only one out. Replaced the module with new one and its covered under the warranty. Unit is now operating as designed. No leaks where observed. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC500VW1
Near Austin, TX 78746
David S
Job Details: 09/19/2022
Arrived on site for washing machine filling slow. I inspected the unit and work area. I found the cold valve filling slow. I tested the water flow from the wall and found good pressure. I replaced the water valve and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Lago Vista, TX 78645
Vincent
Job Details: 09/19/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was that FC light and RC top lights stopped working. Inspected unit and found freezer door switch getting stuck and found FC module out. Replaced module and switch and unit is now operating as designed. No leaks where observed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
David S
Job Details: 09/19/2022
Arrived on site to install previous diagnose parts. I gained access to the fc led and replaced it with new. I replaced the fc gasket as well. The lights are coming on and the freezer is sealing. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Meadowlakes, TX 78654
Vincent
Job Details: 09/19/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was that DW would not dry. Ran diagnostics and tested amp draw on heating element. Unit did not have any error codes and amp draw was holding around 7.2. CX stated she just switched from pods to liquid and is using drying agent now. Adjusted drying agent level down to one from two to prevent excessive suds. Unit is working as designed. No leaks were present during time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Pflugerville, TX 78660
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a range with an oven not heating properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a dishwasher that is not cleaning properly. Found owi not registering properly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.