We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Leander, TX 78645
Miguel
Job Details: 01/22/2024
Arrived on site for dryer stopping. Removed panel. Removed drum. Found motor is overheating. Blower motor is fused to blower. Broke of blower wheel. Replaced motor and wheel. Verified operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Belton, TX 76513
Tyler
Job Details: 01/22/2024
Arrived on site for washer needing previously diagnosed basket. Upon arrival reconfirmed issue and installed part. Tested unit and found water not coming through fill hoses and could check for leaks. Found all other functions working as designed and instruct3d customer to have fill lines check3d out before using washer. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Kimo
Job Details: 01/22/2024
Arrived onsite for a refrigerator that has stopped making ice. Upon arrival I found ice in the ice tray I checked for frost buildup on the Evap and found none.ran a harvest test and found that the ice maker harvested like normal. I replaced the main control as a precision and tested the unit and found unit operating as designed I asked the customer to move the unit.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Marble Falls, TX 78654
Gerry C
Job Details: 01/22/2024
WFG505M0MS0 Arrived to install previously diagnosed and ordered part. I removed and replaced the burner tube orifice and the issue was resolved. I found two of the cooktop orifices incorrect and installed the correct replacements. The unit operated as designed after the repair was complete. No gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Manor, TX 78653
Kimo
Job Details: 01/22/2024
Arrived onsite for a DW that is not letting water into the unit. Upon testing the unit I found that the water inlet valve would hum but no water would enter the unit. Upon further inspection I found that it was because the water was turned off at the tap. I ran the unit and found unit operating as designed no leaks
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Georgetown, TX 78633
Lou
Job Details: 01/22/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the blower wheel failure, I removed and replaced the wheel and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Manor, TX 78653
Leonardo
Job Details: 01/22/2024
Arrived on site to test unit for light never turning off to clean cycle. Ran test and will order new control board office to reschedule ; ordrng 1 W11683651 (Control board)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 01/22/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the control panel WiFi failure, I removed and replaced the control panel and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Blanco, TX 78606
Andrew
Job Details: 01/22/2024
Arrived on site and replaced previously diagnosed console and oven sensor. Noticed a strong LP smell. Exposed cooktop and applied bubble solution to all potential leak points. Also applied bubble solution to lines leading into wall. Found no signs of leaking from exposed plumbing and range connections. Leak is inside wall. Advised customer to contract contractor to correct gas leak. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lago Vista, TX 78645
Miguel
Job Details: 01/22/2024
Arrived on site to change drum and hub nut. Removed top panel. Replaced drum and hub. Removed loose screw found in inner tub. Reassembled and verified operation. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS0
Near Georgetown, TX 78633
Sterling
Job Details: 01/22/2024
Builder requested delivery of part as vent hood is not installed prevent replacement of part. Delivered to builder at property and did visual inspection of part to confirm it is in good condition. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Granite Shoals, TX 78654
Gerry C
Job Details: 01/22/2024
"WZF34X20DW05 Arrived to inspect cooling issue. I found the unit was not cooling as expected. Inspection of the evaporator revealed little flow from the cap tube, however the compressor and high side of the system were warm as expected. Using direct flame at the evaporator intake, I was able to cause refrigerant flow to resume. Due to prior vacuuming down to 330 microns and this compressor doing similar noises, I do not suspect moisture within the system, but that the cap tube may have a burr or debris limiting flow and the intense pinpoint heat caused the change in flow rate. Returning tech must de-braze the cap tube and reinstall. I am ordering the dye drier and evaporator in case of need. No water connections to unit.; ordrng 1 W11572047 (Evaporator) and 1 WPW10143759 (Dye Drier) and 1 R600a (All Copper R600a) and 1 2HourService (Sealed System)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Andrey
Job Details: 01/22/2024
"Arrived on site to replace previously diagnosed control,UI, harness and thermistor, replaced and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Leonardo
Job Details: 01/22/2024
Arrived on site to test unit for fan making noise. Test unit and found bad fan motor. Replaced fan motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Smithville, TX 78957
Matthew
Job Details: 01/22/2024
"Arrived onsite for unit not cooling properly. Called tech line due to multiple visits. Spoke with Johnathan. SR#7738292748. Ran compressor check and was running at .5amps. Running pressure at -20/50 psi. System did not equalize in a timely manner. Setting at 10/30 psi. Tech line suspected a leak in the system. Tech recommended running a pressure test with 140 psi nitrogen and to call back with findings. Ran test, then spoke to Joe with techline. Recorded drop of 7psi witching 20-25 minutes. Soaped lines but could not find a visible leak. Tech suspected low side internal leak. Submitted for review."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Temple, TX 76501
Tyler
Job Details: 01/22/2024
Arrived on site fo dishwasher flashing f8E4 in diagnostics. Upon arrival confirmed issue. Found no major leaks but found pinched wires to float switch. Was able to repair wiring and found unit working as designed with no leaks. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Wimberley, TX 78676
Andrey
Job Details: 01/22/2024
"Arrived on site to test unit for a humming noise, tested unit found with the microwave door is open the light transformer is making a slight humming noise, unit is running properly advised customer to monitor if it gets louder then light transformer will need to be replaced, at this time job complete"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Round Rock, TX 78665
Leonardo
Job Details: 01/22/2024
Arrived on site to realize board. Removed old bard and opened new one and found new board damaged. Will need to re order board rescheduled for Tuesday/30 ; ordrng 1 WD21X24901C (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78748
Scott
Job Details: 01/22/2024
Arrived on site for washer not starting. Ran diagnostics got 7-3 error cod . Unit will only hum when when agitation and spin . Followed service pointer W11632927. Replaced cap. Reran diagnostics. All checked normal . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Georgetown, TX 78626
Sterling
Job Details: 01/22/2024
"On arrival verified complaint of not completing cycle. Visual check of gearcase shows no debris or oil picture attached. Error codes were just stuck key from holding start to long, ran diag test and all components activated correctly. Ran normal cycle and unit started washing correctly. No failures could be replicated or found. Job complete no leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Dripping Springs, TX 78620
Scott
Job Details: 01/22/2024
"Arrived on site for dishwasher not getting water . Found unit had fitting and hose connected to dishwasher but not hooked up to supply line . Connected to supply valve . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Austin, TX 78748
Scott
Job Details: 01/22/2024
Arrived on site for washer not draining . Found harness had broken wires . Ordering harness and suspension rods . No water leaks detected at time of service. Call to set return ; ordrng 1 W11643701 (Lower harness) and 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Kyle, TX 78640
Andrey
Job Details: 01/22/2024
"Arrived on site to replace previously diagnosed burner assembly, while disassembling the unit the igniter fell apart , replaced burner assembly and igniter, tested all joints will bubble solution, unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/22/2024
"Arrived on site for a dryer that is shutting off prior to the end of the cycle. Inspected unit and work area. The customer advised the unit will typically run anywhere from 30 to 45 minutes and then will stop running. If they try to restart the cycle, it still will not turn. They advised that after about 30 minutes to an hour, the unit will start to tumble and dry clothes again. The customer showed me a video of what was happening and I did verify the complaint. The customer advised they recently had their ducts cleaned. I am ordering a motor and a blower wheel for repair. Rescheduled the customer to 1/29. ; ordrng 1 279787 (Drive motor) and 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS2
Near McGregor, TX 76657
Jonathan M
Job Details: 01/22/2024
"Arrived on site for an ice machine cutting the ice. Inspected unit and work area. The customer advised of the unit was making slabs of ice, but that it would just melt on top. From the customers, complaint and found the cutting grid broken. I replaced the cut Ingrid and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Kyle, TX 78640
Andrey
Job Details: 01/22/2024
"Arrived on site to test unit for noise, tested unit found noise present at the time of service, found noise coming from condenser fan rubbing against housing, adjusted fan and noise went away, customer will monitor it, if it returns then condenser motor, blade and housing will need to be replaced, at this time job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, TX 78623
Andrew
Job Details: 01/22/2024
Arrived on site and replaced previously diagnosed dual valve and control kit(control and dispenser UI). Ice maker now completed diagnostics properly. Valve opening and closing as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78754
Kimo
Job Details: 01/22/2024
Arrived onsite to install previously ordered part. Upon arrival I installed the new basket and tested the unit operating as designed
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Georgetown, TX 78628
Sterling
Job Details: 01/22/2024
On arrival verified complaint front right burner not igniting correctly. Takes a long time to light. Visual checks found flame spreader and orrifice is clean and clear of debris. Found igniter tip was slightly off position. Adjusted and reseated flame spreader closer to the igniter. Unit is now igniting correctly every time. Job complete no ga leaks detected during service. Operational test is good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Dripping Springs, TX 78620
Scott
Job Details: 01/22/2024
Arrived on site for water not dispensing . Found supply line frozen . Defrosted line in fresh food section . Also found some foam blocking return vent . Adjusted diffuser and removed insulation. Unit is now dispensing . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUBR214KSB00
Near Liberty Hill, TX 78642
Lou
Job Details: 01/22/2024
"Arrived on site to inspect beverage cooler door damage. Upon further inspection, I found several small dents on the right side of the door (photo). Also found the hinge mounting screws slightly stripped but was able to get them loose to remove and replace the door assembly. Tested functions and the unit is operating as designed. No water connections to the unit/no water leaks observed during service, job completed. No one available to sign for receipt (vacant/new build)."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Leonardo
Job Details: 01/22/2024
Arrived on site to test unit for broken spray arm. Found broken manifold and damaged tub causing leak. Will need to order new tub and manifold and top rack due to rust. Office to reschedule ; ordrng 1 W11607104 (Manifold tube) and 1 W11513977 (Tub) and 1 2hourjob (2 hour job) and 1 W10909088 (Upper dish rack)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Bastrop, TX 78602
Matthew
Job Details: 01/22/2024
Arrived onsite to replace faulty electronics. Upon arrival customer had unit moved to laundry room area for servicing. Replaced electronics and thawed out remaining ice . Replaced UI and main control. Customer will monitor. Job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78717
Paul
Job Details: 01/22/2024
"Arrived onsite for a washer with the drum cracked and off balance. I found the holes not punched through the basket that cause the out of balance issue. I found the tub ring broken and the outer tub broke at the back right suspension rod along with two of the suspension rods broken. The tub, tub ring, basket, and suspension will need to be replaced. Ordering W11550886 tub ring, W11172199 basket, W10371566 tub, and W11217817 suspension. Office to RS.; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W10371566 (Tub) and 1 W11217817 (Suspension)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Miguel
Job Details: 01/22/2024
"Arrived,on site for dishwasher not spraying and having rust. Replaced lower spray arm and both racks.reassembled and verified operation. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Manor, TX 78653
Leonardo
Job Details: 01/22/2024
Arrived on site to test unit for left front burner not working correctly. Test burner and found burner not turning on when you have set on dual. It turns on when set on single. Replaced switch test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78741
Scott
Job Details: 01/22/2024
"Arrived on site , replaced valve . Unit checked normal. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Waco, TX 76710
Jonathan M
Job Details: 01/22/2024
"Arrived on site to install previously diagnose. Departs. Inspected unit and work area. I found evidence of the leak coming from the dryer. I replaced the compressor, dryer, and access valve and filed the unit up with nitrogen. Found no leaks detected and pressures did not drop. Vacuumed down the unit to -31 psi and found pressures holding again for 15 minutes. Charged the unit up with 47 g of R600 and tested the unit. The unit began to cool and operate as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Austin, TX 78745
Scott
Job Details: 01/22/2024
Arrived on site for washer not draining . Found plastic in pump impeller. Replaced pump. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Manor, TX 78653
Kimo
Job Details: 01/22/2024
"Arrived onsite to install previously ordered parts. Upon arrival I installed the new control, cam and motor and tested the unit and found unit operating as designed"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Pflugerville, TX 78660
Kimo
Job Details: 01/22/2024
"Arrived onsite to install properly ordered parts. Upon arrival I installed the new timer and knob and tested the unit and found unit operating as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Georgetown, TX 78626
Gerry C
Job Details: 01/09/2024
"WTW4655JW2 Arrived to inspect vibration. I found signs of severe high speed spin vibration and discovered the basket perforations were missing in about 1/3 of the expected area. The vibration created excessive hop and damaged the cabinet leg mounts, requiring cabinet and leg replacement. Office to contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W10596395 (Cabinet Assy) and 1 W11213957 (Leveling Feet) and 1 W11172199 (Basket)"
We serviced a
SAMSUNG DRYER
Model DV45K6500EV/A3
Near Round Rock, TX 78665
Kimo
Job Details: 01/09/2024
Arrived onsite for a dryer the is making a saw like noise. Upon arrival I ran the unit and heard the noise. I gained access to the inside of the unit and tested the motor without the drum in the unit and found it good and not making the noise. I inspected the right rear roller and found the it was the source of the noise due to a defective bearing. I replaced the roller and put the unit back together and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 01/09/2024
Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Did confirm the customers complaint and the customer stated that the unit will fill with water and drain but will not actually wash the dishes. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I confirmed that the wash motor would not run in the auto test. I replaced the wash motor and tested the unit. The unit began to working operate as designed with no leaks present. Call complete.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Hewitt, TX 76643
Jonathan M
Job Details: 01/09/2024
"Arrived on site for a dryer that is taking multiple cycles to dry clothes. Inspected unit and work area. The customer advised that the unit does heat, but that it takes them several cycles in order to dry clothes. I checked the unit on a high heat cycle and found the unit tumbling and heating as designed. Checked behind the unit and found the vent hose and sneaking several different directions before going into the wall. Tested airflow and found poor airflow for electric dryers. I advise the customer that they will need to replace there vent hose and that if further issues persists, they may need to get their vents cleaned. The unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78722
Joe Z
Job Details: 01/09/2024
Arrived on site for not advancing through cycles. Upon arrival test unit and basket is not spinning correctly. Raised unit to inspect lower components. Found slider has failed. Need to replace slider. Replaced slider and test unit by run a normal cycle. Unit is now operas designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Austin, TX 78751
Joe Z
Job Details: 01/09/2024
Arrived on site for shakes to much. Customer states that unit slides off of raised platform. Inspected area and found from feet of unit are at very edge of platform. Ran diagnostics and there are no saved error codes. Ran a spin test and unit spins correctly. Found that it does not take much for unit to slide off end of platform. Recommend that customer places better support such as thick plywood underneath unit to extend several inches past end of unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78729
Scott
Job Details: 01/09/2024
Arrived on site for dead dryer . Found thermal fuse blown again . Replaced fuse . Ran dryer for awhile . Found element not cycling off but just remaining on and heating . Replaced Cycle thermostat and timer . Reran dryer . Unit is now cycling on and off . No lint build up at time of service . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near New Braunfels, TX 78130
Andrew
Job Details: 01/09/2024
Arrived on site to test unit for water reservoir freezing and preventing water from being dispensed. Found RC temp on arrival is 38.8degrees and FC was 2 degrees. Techline is submitting unit for review. SR#7738200950
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Jarrell, TX 76537
Gerry C
Job Details: 01/09/2024
"MVW6500MBK0 Arrived to inspect tub ring damage. I found the inner part of the tub ring had a melted appearance and I removed and replaced it, after verifying no other adjacent damage. I suspect a garment may have gotten lodged in the area and I found no other damage to the machine. Safety was unable to be reached due to the time of service and they will need to be informed of our findings. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78633
Lou
Job Details: 01/09/2024
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Unit appeared to be operating as designed. I checked error codes again and found F7E1-motor failure. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 01/09/2024
"MHW5630HW2 Arrived to inspect not draining. Service test mode had errors codes of F0E2, F9E1 and F0E1, which were cleared for testing. I found in test mode the unit drained slowly and I disassembled the pump for inspection. Thee were several smaller articles of clothing stuck in the strainer, preventing flow and they appeared to have been in the area for some period of time. I removed and tested and the unit resumed normal operation. No leaks observed during service. I applied the warranty to the service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, TX 78745
Joe Z
Job Details: 01/09/2024
Arrived on site for gas type smell when operating oven. Upon arrival. Gas supply is on and electronic sniffer is not detecting any gas leak. Customer states that the smell comes from oven when in use. Inspected and test oven. Valve is correct and not leaking. Preheated oven to 350. Allowed unit to cycle a few times. Have electronic sniffer on top of range and there is zero detection. Found there is no ventilation in kitchen. The smell that the customer is smelling is from the normal smell coming from top vent. There are no other smells observed. There is no repair to be made. Contacted. Shea a from SAFTEY and explained. Notes were updated MfrRef # 7738128001
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBS3
Near Manor, TX 78653
Matthew
Job Details: 01/09/2024
"Arrived onsite for unit tripping breaker. Upon arrival inspected unit. Found that after preheat was complete the unit would trip the breaker. The breaker would not reset until 10-15 minutes later. Called tech line for assistance. Ran checks and found continuity from neutral on control to ground wire. Spoke to Chris SR#7738204275. Disconnected wires to test continuity. After reassembly , tested unit and unit was no longer tripping. Ran unit at 350 then again at 380 degrees. Need to contact safety team. Would recommend if symptoms persist try replacing the main wire harness."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Burnet, TX 78611
Miguel
Job Details: 01/09/2024
"Arrived on site for dishwasher leaking from water inlet assembly on the side. Found Replaced F9e2, f8e4. Confirmed leak causing issue. Removed and replaced inlet valve assembly. Verified operation. Call complete"
We serviced a
WHIRLPOOL RANGE
Model weg745h0lz4
Near Hutto, TX 78634
Kimo
Job Details: 01/09/2024
"Arrived onsite for a range that is tripping the breaker. Upon arrival I found the unit unplugged I checked polarity and voltage and found them good. I plugged the unit in and tested the unit and found that the display flickered and the the breaker tripped, I checked for any shorts and found none I replaced the control and tested the unit and found the the breaker Still tripped. I contacted techline and advised of my findings and it was determined that the breaker my be week Sr#7738200561 I did advise the customer to have the breaker checked or replaced, and to make sure that the unit is on a dedicated Circuit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Seguin, TX 78155
Andrey
Job Details: 01/09/2024
"Arrived on site to test unit for no ice production, tested unit and found ice bin full and ice maker is producing ice, customer stated she did not know it was making ice and she will monitor. If the issue returns she will all us back. At this time job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Andrey
Job Details: 01/09/2024
"Arrived on site to test unit for no cool, tested unit found evaporator completely frozen over, no signs of defrost cycle activation,unit has a defrost system failure, will need to replace control, UI, harness and thermistor, advised customer that unit will need to be unplugged 48 hours before our next visit, ordering parts, office to get authorization and reschedule ; ordrng 1 W11545823 (Harness) and 1 WP2323198 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Georgetown, TX 78628
Lou
Job Details: 01/09/2024
"Arrived on site to inspect microwave noises. Upon further inspection, I placed my microwave tester inside the unit and pressed start for 30 seconds and immediately the unit began to make a loud humming noise. I removed the unit from the wall and removed the cover to find the magnetron shorted out and burnt the transformer harness molex (photo). I removed and replaced the magnetron, capacitor and diode and am ordering the transformer and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 01/16;23 (KC). Unit placed back in its space and left unplugged for safety.; ordrng 1 W11371266 (Transformer) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM3
Near Granger, TX 76530
Kimo
Job Details: 01/09/2024
Arrived onsite for a DW that is still leaking after a repair. Upon arrival I ran the unit and found that the lower spray arm got stuck on the heating element support and will spray at the bottom of the door causing the leak. I bent the support out of the way and ran the unit and found that the unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Harker Heights, TX 76548
Tyler
Job Details: 01/09/2024
"Arrived on site for refrigerator still showingy po and making a loud noise. Upon arrival found fc evap fan still failing and found broken clip in mullion that customer stated dissatisfaction with. Ordering W11556911 ui, W11661931 evap motor, WPW10311757 mullion, and W1556912 hv control. Rescheduled customer for 01/16/24. ; ordrng 1 W11661931 (Evap motor) and 1 WPW10311757 (Mullion)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Elgin, TX 78621
Matthew
Job Details: 01/09/2024
Arrived onsite for some burners not functioning. Upon arrival inspected unit. Found cooktop lined with foil and igniter grounded out. Recommend using different material for cooktop cover. Center burner needed clean out. Separated and cleaned. All burners are functioning at this time . Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Belton, TX 76513
Tyler
Job Details: 01/09/2024
Arrived on site for dryer making a loud noise. Upon arrival confirmed issue. Found blower wheel had detached from motor and causing issue. Replace motor and wheel and tested unit. Found it working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Seguin, TX 78155
Andrey
Job Details: 01/09/2024
"Arrived on site to test unit for not cooling properly, tested unit and found RC barely cooling and FC at room temp. Exposed evaporator and found a ball of ice freezing on capillary tube. Thawed out ice ball and observed refrigerant getting pushed in 6 inches into the evaporator. Unit has a failing compressor, will need to replace compressor, dye drier, nitrogen, r600 kit, and access valve, Ordered FC evaporator as precautionary, office to reschedule.; ordrng 1 876765 (Tube kit) and 1 W11578205 (Compressor) and 1 W11598434 (FC evaporator) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78704
Joe Z
Job Details: 01/09/2024
"Arrived on site for not washing, upon arrival ran diagnostics and got error code F7-E2 variable speed motor failure. Removed dishwasher from cabinet to inspect connections are secure. All connections are secure. Need to replace sump and motor. Ordering sump and motor. Office to reschedule ; ordrng 1 W11460946 (Sump and motor)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78757
Scott
Job Details: 01/09/2024
"Arrived on site for dryer shutting off before load is dry. Found drain pump failed. Also getting inconsistent reading on temp sensor . Ordering sensor ,seal and drain pump. Call to set return ; ordrng 1 WPW10467289 (Temp sensor) and 1 Sensorseal (8181829) and 1 W11551760 (Drain assembly)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Georgetown, TX 78633
Lou
Job Details: 01/09/2024
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a loud popping noise and is shaking during spin cycle. I placed the unit in diagnostics showing no error codes. Tested the unit and it is operating as designed. The customer identified the noise when the unit was shifting from agitate to spin and I advised it was the slider popping against the rotor and its normal. I provided the parts breakdown to explain the functions of the gearcase and components and to show which parts are making the popping noise. I calibrated the unit and retested and unit continued to operate as designed. I tilted the unit back and inspected underneath and found all parts in good condition. Unit is leveled and I made recommendations for use and care, as well as detergent use (water softener system). No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Pflugerville, TX 78660
Matthew
Job Details: 01/09/2024
"Arrived on site for unit making popping noise. Upon arrival inspected unit. Ran unit at 400 degrees and monitored. Found that customer was experiencing the metals, expanding and contracting as it was heating and cooling. Notified customer that this is normal. Unit is functioning as designed. Job completed"
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS05
Near San Marcos, TX 78666
Andrew
Job Details: 01/09/2024
"Arrived on site to inspect unit for back right burner not igniting. Upon closer inspection found burner cap not sitting properly. Adjusted burner cap, burner is now igniting. Adjusted flame height to each burner for ideal flame height at high to low settings. Tested unit, unit is running as intended. No leaks present at this time. Job complete. SR#7738181192"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt138ffdm01
Near Manor, TX 78653
Matthew
Job Details: 01/09/2024
Arrived onsite for RC door rusting. Inspected and found rusting. Replaced RC door. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Waco, TX 76711
Jonathan M
Job Details: 01/09/2024
"Arrived on site for a refrigerator that is making ice slowly. Inspected unit and work area. The customer advised the unit does make ice and has been making ice, but that it stopped for about a day or two and then started back up again they didnt know if the unit was working properly. Advised in the last five days, the unit has been making ice and working properly. He just wanted to be advised that he thought about canceling, but just wanted to have the unit looked at. Check the unit and found the unit had a a 3/4 bin full of ice. Ran the unit through diagnostics and found all tests passed. Checked the icemaker store to error codes and found none. I advise the customer that because I could not find any failures with the unit, I wouldnt know exactly what was causing the issue, and that it could be an issue with the door being left open, causing temperature issues with harvest. Advised him to call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, TX 78628
Maurice R
Job Details: 01/09/2024
Arrived onsite for previously diagnosed parts. Installed the ui console and the vent gasket. Ran unit in diagnostics cycle and it finished with no issues. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Round Rock, TX 78664
Kimo
Job Details: 01/09/2024
Arrived onsite for a washer that is vibrating in spin to the point where the dispenser drawer will open and the unit will wall forwards a bit. Also the time displayed does not match the time that the unit actually runs for. Upon arrival the customer did advise me that this happened when they were washing jeans and some shirts and towels. I check to see if the shipping bolts where still installed and found that they were not. I checked for codes and found no codes. I ran the unit in diagnostics mode and found that the unit operated as designed no issue. I then ran the unit with jeans and some towels in the tub and found when the unit when into spin the unit would walk and the drawer would open. I adjusted the leveling feet and ran the unit again and found that the unit is now operating as designed no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Austin, TX 78733
Luis
Job Details: 01/09/2024
Arrived on site. Slides not fitting on pan ordering different pans and slides. Lm only; ordrng 2 W11257202 (Snack pan)s and 2 WPW10396909 (Front pan)s and 4 W11226546 (Rail)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Elgin, TX 78621
Matthew
Job Details: 01/09/2024
Arrived on site for icemaking issues. Upon arrival inspected unit and found sheet of ice on base of freezer compartment. Inspected further and found that fill tube to icemaker was bent causing overspray into the compartment and lower refrigerator area. Replaced fill tube with truck stock. Tested and unit is now functioning properly. No signs of leaks. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/09/2024
Arrived on site to test unit for unit not draining. Test unit and found unit draining correctly at this time. Customer has RO draining with drain hose. Advised customer to separate the two just in case. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Kimo
Job Details: 01/09/2024
Arrived onsite to install previously diagnosed/ordered parts. Upon arrival I inspected the unit and found that the hing springs where good. I adjusted the springs so that they put more tension on the hinges to keep the door up a little more.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waco, TX 76707
Jonathan M
Job Details: 01/09/2024
Arrived on site for a washing machine that is making clicking noises. Inspected unit and work area. Customer advised that noises usually happen during agitation and span and that there are screeching and clock in noises that happened during the wash cycle. I ran the unit through an auto test and did not replicate those issues. I checked underneath the washer and found the belt and cam worn and slipping. The customer advised that heavier items tend to make more noise than lighter loads. I went ahead and replaced both parts and tested the unit. The unit began to working operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near San Marcos, TX 78666
Andrew
Job Details: 01/09/2024
"Arrived on site to inspect unit for drum moving considerably and being unbalanced. Upon arrival error codes F6e3, f6e1. Also found basket to be touching back wall and left wall. Adjusted legs to have basket sit correctly in unit. Tested unit, unit is running as designed, no leaks present at this time. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near New Braunfels, TX 78132
Andrew
Job Details: 01/09/2024
"Arrived on site to replace vent assembly and deflector diagnosed on previous trip. Replaced faulty deflector and vent assembly, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78752
Luis
Job Details: 01/09/2024
Arrived on site. Replaced fresh food door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 01/09/2024
"Arrived on site to inspect unit for dispensing water to slow. Upon closer inspection found filter to be the issue. Once filter was removed pressure was normal, however as soon as filter was added water would trickle out. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Maxwell, TX 78656
Andrey
Job Details: 01/09/2024
"Arrived on site to replace previously diagnosed console, replaced console and tested unit, unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78759
Luis
Job Details: 01/09/2024
"Arrived on site. No ice build up on evaporator,tech was not sent with ice container ordering ice container ; ordrng 1 W11129522 (Ice container)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Temple, TX 76502
Tyler
Job Details: 01/09/2024
"Arrived on site for refrigerator not cooling, upon arrival confirmed issue and found both com parts at room temp while evap and condenser fan were running. Found compressor running when I inspected evap coil I found no moister or frost and evap sounded like a water fountain. Found unit had sealed system issue. Will need office to reschedule once availability of parts is known. Ordering W11557671 compressor, W11546692 evap, W11644054 pre-cooler, WPW10143759 uv drier, W10913906 access valve; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evap) and 1 W11644054 (Pre-cooler) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78717
Maurice R
Job Details: 01/09/2024
"Arrived onsite for washer not draining. On inspection found water in the basket, drain all the water out and flipped the unit up and found a broken wire on the drain pump harness. Installed a new harness and tested the unit. The washer is operating as designed and no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Hutto, TX 78634
Kimo
Job Details: 01/09/2024
"Arrived onsite for a washer the is showing F9E1 Error slow drain. Upon arrival I found the unit unplugged I plugged the unit back in and attempted to run a diagnostic cycle but could not, the unit kept running the drain pump. I unplugged the unit and Che the drain pump found that it was good I checked the harness and found the same I checked the water level sensor hose and found that it was good as well I replaced the control and tested the unit in diagnostic mode and quick wash and found unit operating as designed no leaks found at this time. I also noticed while testing the unit there was suds I the basket that should have been there as I did not add any detergent, this is a sigh of too much detergent being used which can cause the issue."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Robinson, TX 76706
Jonathan M
Job Details: 01/09/2024
"Arrived on site for a washing machine that is making a grinding sound and is not completing cycles. Inspected unit and work area. The customer stated that her machine makes a few clicking sounds, and will just shut off now, but prior to that, she was having issues with it making grinding noises intermittently. Checked underneath the washer and found the rotor completely detached from the washer. Found the slider also broken. I replaced the slider and added Teflon tape to the rotor bolt to keep it in place. Tested the unit and the unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near New Braunfels, TX 78130
Andrew
Job Details: 01/09/2024
"Arrived on site to inspect unit for broken glass cooktop. Replaced damaged cooktop, tested unit, unit is running as intended. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near New Braunfels, TX 78132
Leonardo
Job Details: 01/09/2024
Arrived on site to test unit for damaged kick plate. Will need to order new kick plate and screws. Office to reschedule ; ordrng 1 W11545318 (Kickplate) and 2 W11551775 (Screws)s
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Georgetown, TX 78633
Lou
Job Details: 01/09/2024
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all cooktop burners and found the front left burner will not ignite. I inspected the ignitor and burner head and both appeared to,be good. Retested several times and the burner would not ignite but I could smell gas being released. I inspected the orifices and found the smaller orifice completely clogged with debris and cleared it out and retested and same results. I removed and replaced the burner head and same results. I adjusted the burner head and retested and the burner ignited, but when lowering the flame to a simmer, the flame goes out. Inspected the valve and there is no adjuster for the valve. I am ordering valve and scheduled return service for 01/18/24. No gas leaks detected during service.; ordrng 1 W11109973 (Left front valve) and 1 W11436986 (Left front burner head)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Bertram, TX 78605
Miguel
Job Details: 01/09/2024
"Arrived on site with parts for washer. Removed and replaced drain pump, door strike, and main control. Reassembled and recalibrated. Completed diagnostics. Unit working as designed. Call complete."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Austin, TX 78704
Joe Z
Job Details: 01/09/2024
"Arrived on site for SAFTEY gas leak. Also for left burner taking too long to light. Upon arrival, inspected unit found leak at bent regulator tubing causing connection at regulator to be unsecured. Need to replace tubing and front left burner head. Contacted SAFTEY team and spoke with Shaneaka. Explained findings. Notes were taken MfrRef # 7737993291. Replaced failed tubing and left front burner head. Test connections using leak detector. There is no longer leak present. Test all burners including oven. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Waco, TX 76708
Jonathan M
Job Details: 01/09/2024
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that the unit keeps getting ice stuck in between the icemaker in the icemaker repair alarm which causes the unit to start making ice consistently. Went ahead and replace the icemaker due to ongoing issues and made sure the unit was level. Tested the unit and the unit is working and operating as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near San Marcos, TX 78666
Leonardo
Job Details: 01/09/2024
Arrived on site to replace wrapping and found part was damaged. Will need to re-order part office to reschedule ; ordrng 1 W11446916 (Wrapper)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Manor, TX 78653
Matthew
Job Details: 01/09/2024
"Arrived onsite for unit not powering on intermittently. Upon arrival inspected unit. Customer stated at times would not turn on. Put in diagnostics and found F2E2 and F2E1 errors. Due to panel errors and power intermittency, cleared codes and replaced console. Tested and unit is functioning properly. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Belton, TX 76513
Tyler
Job Details: 01/09/2024
Arrived on site for washer needing previously diagnosed gearcase and hub drive. Upon arrival confirmed issue and installed parts. Tested unit and found no leaks and unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS48E22L00
Near Austin, TX 78731
Luis
Job Details: 01/09/2024
"Arrived on site for cooling complaint. Found evaporator incased in ice,removed cover ran heater diagnostic test heater not powering on,found power entering heater then stops after fuse diagnosed a defective heater assembly ordering a new heater assembly customer will need to defrost unit 48 before return visit. ; ordrng 1 W11626107 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Temple, TX 76502
Tyler
Job Details: 01/09/2024
Arrived on site for refrigerator with broken gasket. Upon arrival found right side rc door gasket broke and replaced it. Made sure door was sealing as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Georgetown, TX 78628
Gerry C
Job Details: 01/09/2024
"MED6230HW2 Arrived to inspect noise. I found the blower wheel had a large split at the front, outer part of the wheel and will require replacement. Office to order part and schedule with SO 400924; ordrng 1 WP697772 (Blower Wheel) and 1 Schedulewith400924 (SO 400924)"