Near Kyle, TX 78640
Andrew
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site to replace parts from previous diagnosis. Replaced ice maker wire harness and ice box motor, tested unit, unit works good. Ice maker ran cycle as designed. No leaks detected. Job complete."
Near Georgetown, TX 78628
Tommy
Job Details: 03/10/2021
REFRIGERATOR MAYTAG MFX2570AEM4 Arrived onsite for ice maker still not making ice. Upon arrival replaced unit ice maker as old one hadnt burnt in stuck without being jumped. Replaced ice maker. Found wiring wasnt tightened after reinstalling. Pulled unit and got wiring in correctly. Tested. Unit is now operating as designed. Job Completed.
Near Seguin, TX 78155
Andrew
Job Details: 03/10/2021
DISHWASHER ELECTROLUX EI24ID50QS0A "Arrived on site to test unit for acting erratically. Found control was not responding to control panel commands. Replaced control then found unit was just going straight to drain with error code i30. Found float switch had foam pieces underneath causing switch to be constantly engaged. Removed foam obstruction now found unit is over filling. Called tech line and reported findings. Recommended replacing pressure switch and running calibration. Tested unit, unit is now working as designed. No leaks detected. Job complete.File#84336347"
Near Cedar Creek, TX 78612
Andy
Job Details: 03/10/2021
WASHER MAYTAG MVWB835DW5 Arrived on site to install previously diagnosed console and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and replaced freezer door diagnosed on previous visit, after replacement confirmed water and ice dispenser are still working properly, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 03/10/2021
DISHWASHER MAYTAG MDB4949SHZ1 Arrived on job to replace sump and motor. After replacement test operation. No leaks detected at time of service.
Near Barton Creek, TX 78735
Andy
Job Details: 03/10/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range gas smell. Inspected unit and found knob for cooktop in on position. Turned off and checked connections for gas leaks and found none, tighten connection at tubes and tested and found no leaks. Instructed customer on use and care and practice for best performance and to keep close eye on to be safe."
Near Georgetown, TX 78633
Wesley
Job Details: 03/10/2021
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite and found damaged burner heads and caps. Ordering new to repair. ; ordrng 1 8286813 (Head) and 2 8286815 (Head)s and 1 8286814 (Head)
Near Austin, TX 78749
Richard
Job Details: 03/10/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for the oven range drawer not working properly. During testing found that the drawer was out of alignment. Adjusted the drawer and it tested good. Complete
Near Leander, TX 78641
David S
Job Details: 03/10/2021
WASHER MAYTAG MVW7232HW0 Arrived on site for washer showing turn knob error. I inspected the unit and work area. I followed the service pointer W11436354. I replaced the fascia control. I tested the unit and found it working as designed. Job complete.
Near San Marcos, TX 78666
Andrew
Job Details: 03/10/2021
RANGE WHIRLPOOL WFG525S0HS1
Near Austin, TX 78752
Matthew
Job Details: 03/10/2021
WASHER MAYTAG MHW5630HW0 Arrived onsite to replace previously diagnosed parts. Replaced hot valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Cedar Park, TX 78613
Justin
Job Details: 03/10/2021
DRYER WHIRLPOOL WED7000DW0 Arrived on site to install previously diagnosed parts. I had to re diagnose the unit and found heating element broken apart. Customer accepted and I installed the new heating element. I tested the unit and the unit is now working as designed. Call compete.
Near Austin, TX 78703
Jacob
Job Details: 03/10/2021
DRYER KENMORE 110.6672269 Arrived onsite to replace timer. After further investigation. Found that the heating element was grounding out. Moved wire on element. Tested unit unit tested good. Did not need any other parts to put in the unit. No issues at this time. Job complete
Near Austin, TX 78749
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL KRFC704FBS03 "Arrived on site for water leaking, found drain pan frozen,called tech support per tech support customer needs to defrost unit 24 hrs to clear any obstruction in drain tube in liner."
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
REFRIGERATOR AMANA ASD2325KES Arrived on site to diagnose a refrigerator that is leaking. Found filter head cracked due to high pressure in rv. Located main cutoff for refrigerator for customer. Turned water off to unit.
Near Austin, TX 78746
Kevin
Job Details: 03/10/2021
DRYER KENMORE 110.878726 "Arrived on site and inspected dryer and found a small piece of the plastic adapter that connects the dial on the control consul to the receiving dial on the control board is missing. It likely stayed attached to the old control board. A new one will be needed, spoke with CS.; ordrng 1 WPW10023220 (Adapter)"
Near Round Rock, TX 78681
Kayman
Job Details: 03/10/2021
FREEZER AMANA ASI2575GRS02 Arrived onsite for refrigerator with ice forming on the bottom of the FC. Issue happens once every 4 to 6 months a tech will come clear the drain and it happens again. I verified the drain tube wasnt clogged. I called techline and we found the drain line was collapsed causing the water to get stuck and freeze
Near Wimberley, TX 78676
Robert
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of hot and cold reverse on washer. Confirmed the lines are reversed. Corrected placement of hose and test. No leaks detected at time of service.
Near Austin, TX 78745
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran icemaker through a harvest passed,no water entering icemaker,removed kickplate and water line connection diagnosed a frozen line in freezer door diagnosed unit will need a new freezer door.
Near Leander, TX 78641
Justin
Job Details: 03/10/2021
OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site for a oven not igniting. I preheated the upper and lower oven. I found lower oven working as designed, but the upper oven not igniting. I found voltage at control to ignitor and the ignitor read open. I found a bad ignitor in upper oven. Ordering part and office will have to reschedule. ; ordrng 1 WP7432P143-60 (Bake ignitor)"
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived on site for dented control panel. Replaced control panel . No other issues found . Job complete
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is resetting everytime its used. Found no unit info in diagnostics and model selection empty as well. Contacted tech line and they advise a programming error in electronics causing issue. Both ui and control to be replaced to correct issue. If that doesn't resolve the issue tech line will need to be advised. Office to set return appointment. Tech line rep (Kathy)File# 7730202737; ordrng 1 W11296171 (Ui) and 1 W11261167 (Control)
Near Cedar Park, TX 78613
Paul
Job Details: 03/10/2021
DISHWASHER GE GDF520PGJ2BB Arrived onsite for a loose dishwasher. I mounted the dishwasher to the sides of the cabinet in the original holes that were already in the cabinet. The screws are tight and will not back out. Call complete.
Near Leander, TX 78641
Lou
Job Details: 03/10/2021
OVEN KITCHENAID KODE900HSS00 "Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and codes and found F8E0 & F6E4. Cleared the codes and removed and replaced the upper fan blower and upper and lower main controls. Tested unit in diagnostics and unit is operating as designed. No further error codes. Job completed."
Near Florence, TX 76527
Jonathan
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer intermittently draining and not staying balanced. Performed diagnostics mode and checked for fault codes, none found. Ran unit into n manual test mode and found bad gearcase. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Ran manual test mode and switch from agitation to spin. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06
Near Austin, TX 78749
Richard
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for the refrigerator not working properly. Replaced parts that were ordered by previous technician and refrigerator tested properly. Complete
Near Austin, TX 78724
Matthew
Job Details: 03/10/2021
RANGE WHIRLPOOL AER6303MSB2 "Arrived onsite for oven light not functioning. Upon inspection verified proper incoming voltage. Socket was faulty. Replaced socket, tested unit and unit is functioning properly. Job complete"
Near New Braunfels, TX 78132
Andrew
Job Details: 03/10/2021
WASHER MAYTAG MVWB765FC3 "Arrived on site to replace control and console from previous diagnosis. Replaced parts, ran calibration, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78723
Matthew
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for refrigerator not making ice. Ran diagnostics and checked thermistors and ice maker components, all passed. Found that ice box compartment was above desired temperature. Freezer was at 3 degrees but the evaporator fan would not energize. Removed evaporator cover and found no ice buildup but fan would not power on. Verified voltage at the control and at the fan harness. Air not circulating in FC compartment and not helping to cool ice box. Need to order and replace evaporator fan motor. Office to reschedule ; ordrng 1 W11032800 (motor-evap)"
Near Georgetown, TX 78633
Tommy
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for previously diagnosed parts. Upon arrival disconnected power at breaker, and turned water off, removed tub from wall and uninstalled from tub and installed new tub. Put unit back into place. Tested unit and found unit now operating as designed. Job Completed."
Near Austin, TX 78744
Kevin
Job Details: 03/10/2021
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and found control panel on range is dented, replaced it in range is now complete, job complete"
Near Austin, TX 78744
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRT138FZDM03 arrived on site for defective fresh food door,removed defective door,installed new door checked door operation good."
Near Austin, TX 78731
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Arrived on site for a defective control. Replaced defective control,powered unit on control responding correctly fans powered on."
Near Round Rock, TX 78681
David S
Job Details: 03/10/2021
REFRIGERATOR FRIGIDAIRE FRS6R5EMB1 Arrived on site for sealed system repair. I inspected the unit and work area. I unplugged the unit let the pressure equalize. I found the system low on refrigerant after I charged it previous visit. I inspected the evaporator and found a ice ball. I found no dye in the ice ball. I inspected the compressor and condenser and found no dye. I checked under the cabinet and along were the yodel loop runs. I found up dye leaking from inside the cabinet walls. Indicating that the leak is in the wall
Near Austin, TX 78746
Kevin
Job Details: 03/10/2021
ICE MACHINE WHIRLPOOL KUIP15PRXX0 "Arrived on site and discussed correct process for running a clean cycle on the ice machine. Also found door switch is very sensitive. Door switch
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
BUILT-IN M/W KITCHENAID KMBD104GSS01 Arrived on site to diagnose a microwave that isn't responding to user input. Found faulty UI and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11486769 (Console)
Near Austin, TX 78738
Richard
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL KDTE204KPS0 Arrived onsite for the dishwasher not washing. During testing found that the leak detector was on. Look underneath dishwasher and found that one of the drain hoses had come loose causing the leak. Reattached drain hoSe and dishwasher tested good and no leaks detected complete
Near Austin, TX 78724
Matthew
Job Details: 03/10/2021
WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite to replace previously diagnosed parts. Replaced upper and lower harness. Tested unit and unit is functioning properly. Calibrated unit, ran auto test in diagnostics and ran quick wash cycle. No leaks present at this time. Job complete"
Near Austin, TX 78717
Justin
Job Details: 03/10/2021
OVEN KITCHENAID KODE500ESS05 "Arrived on site for wall oven heating lower oven when preheating upper oven. I preheated the upper oven and found the lower oven simply getting some residual heat from upper oven. Neither elements came on in lower oven and fan operated as designed. Customer also stated they only used the oven once and a black spot appeared on the bottom. I advised customer it was due to something dropping and hitting the bottom and burning on, for I can see the enamel under it. Customer stated they do not believe anything dropped. I called techline and spoke with Joel and received SR#7730201334 , they advised using glass cooktop cleaner. I advised the customer on this. Unit is working as designed. Call complete."
Near Georgetown, TX 78626
Tommy
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived onsite for unit not heating. Upon arrival found unit cap diode and mag had popped as well as fuse was open. Took unit down and replaced all of the following. Put unit back into place and tested. Unit is now operating as designed. Job Completed.
Near Georgetown, TX 78633
Wesley
Job Details: 03/10/2021
OVEN WHIRLPOOL WFG550S0HZ0 Arrived onsite and found unit had gas smell because it was grounding against pan in storage. Advised customer on repair. All checks good.
Near Temple, TX 76502
Wesley
Job Details: 03/10/2021
MICROWAVE GE JVM1440BH04 "Arrived onsite for no heat and repaired microwave by replacing the magnetron, capacitor and diode. Unit is now operating as designed.
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
RANGE FRIGIDAIRE Fgf348kcn "Arrived on site ,replaced regulator . Checked unit with leak detector on all connections. All checked normal . Flames are better . No gas leaks detected at time of service. Job complete"
Near Cedar Park, TX 78613
Justin
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to install previously diagnosed parts. I installed the new ice maker and tested unit. I tested harvest and fill and bot functioned as designed. Unit is now working as designed. No leaks observed at time of service. Call complete.
Near Killeen, TX 76549
Al
Job Details: 03/10/2021
OVEN WHIRLPOOL RBS275PVS02 Arrived on site and inspected wall oven bake element from recent STREEM call.Confirmed the complaint and found the element was defective causing the malfunction.R&R and unit tested as designed to customers satisfaction.Job complete
Near Wimberley, TX 78676
Robert
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on job for complaints of some buttons not working. Reset ribbon and test. All buttons working.
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL JDTSS246GL0 "Arrived on site for customer complaint of handle coming off and scratching the outer panel, found suds and screws crooked and out panel scratched, ordering studs, screws, and outer panel. ; ordrng 2 W10316572 (Screw)s and 2 W11049903 (Stud)s and 1 W11246883 (Outer panel) and 1 W11238657 (Nameplate) and 1 Cnote (Office to reschedule)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
WASHER WHIRLPOOL wfw8300sw02 "Arrived on site and To inspect front load washer with F 21 error code. Per streem call it was determined the unit would require a drain pump.I removed and replaced the drain pump and unit still wouldnt drain.The unit gave several more errors F11, F20, F01 and several more.; ordrng 1 W10099593 (Panel Control (UI)) and 1 WPW10525351 (Main control)"
Near Florence, TX 76527
Jonathan
Job Details: 03/10/2021
WASHER GE GTWP1800H0WS "Arrived on site for washer not getting hot water. Inspected unit and work area. Tested operation and found hot water working. Inspected knobs and found intact. Ran unit in agitation and spin. Continued to test hot watershed cold. Found all components working. Informed customer of service performed and shown unit is getting hot water. All tested good, no water leaks detected during service. S
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
DISHWASHER GE GSD2350R00CS Arrived on site and inspected dishwasher burning smell.Ran the unit and it completed all cycles.Found the burning smell was from the heating element.
Near Lorena, TX 76655
Jonathan
Job Details: 03/10/2021
REFRIGERATOR JENN-AIR JBZFL24IGX00 "Arrived on site for a freezer that is not making ice again. Inspected unit and work area. Tested unit in a harvest test and the unit registered the ice bin was full (which it was). Removed the ice bin and tested the unit again. The icemaker continue to register that the bin was full even without a bin present. I called Whirlpool Techline and spoke to Andrew SR# 7730111960. He advised to replace the icemaker and then if the problem persisted, the issue would have to be with the harness inside he unit. Ordering the icemaker and the office will need to contact the customer due to an out of stock and PSP item. ; ordrng 1 W11234554 (icemaker)"
Near Temple, TX 76502
Wesley
Job Details: 03/10/2021
WASHER MAYTAG MHW5630HC1 Arrived onsite and found faulty ui panel that would not allow start selection. Replaced ui panel. All checks good. Unit is now operating as designed.
Near Temple, TX 76502
Wesley
Job Details: 03/10/2021
WASHER GE WBSR3140G5WW Arrived onsite and found unit in good working order except the inlet hoses had been reversed. Found aprons where not a contributing factor to any issue. Tested unit with medium size load after reversing to proper position. Unit filled agitated and spun out properly. All checks good advised customer on repair. No issue with the drive motor detected.
Near Killeen, TX 76542
Al
Job Details: 03/10/2021
REFRIGERATOR GE GFE28HMHGES Arrived on site and inspected GE French door refrigerator not cooling in the refrigerator compartment.Confirmed the complaint and removed and replaced the defective evaporator fan motor.Reassembled and unit tested as designed.Customer satisfied Job complete
Near Waco, TX 76706
Jonathan
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL W2RXEMMWS00 "Arrived on site for a refrigerator that has a broken gasket and it’s not cooling properly. Inspected unit and work area. Unit was cooling and was working properly but noticed a sizable hole in the fresh food section gasket. Customer advised the unit will run and the, will power off and will get warm causing her food to thaw in the freezer. Found no evidence of a defrost issue. Advise the customer that if the compressor continues to run for too long, the overload on the compressor will kick on and not allow the compressor to run until the compressor gets cooler. Unit will need a new gasket for repair. Used to heat gun to mend the gasket to form a better seal for the time being. Office will need to contact customer when the part is made available due to an out of stock and PSP item.; ordrng 1 2177311 (gasket,door ff (blk))"
Near Waco, TX 76706
Jonathan
Job Details: 03/10/2021
RANGE FRIGIDAIRE FPGF3081KFC "Arrived on site for arrange that is not heating like it should on the right front burner. Inspected unit and work area. Customer advised that she has uneven cooking on almost all burners but most of all, her right front burner will ignite but as you lower the temper, the burner will go out by a medium setting. Confirmed customers complaint and found the right front burner igniting on a medium flame setting and shutting off by the time I hit the medium setting. Found the burner head completely gunked up with stains and rusting. Replaced burner head and tested unit. Unit was able to spread the flames better but still had an issue with shutting off by the medium setting. Attempted to get access to the valve and found 3 out of the first four screws stripping and breaking when trying to remove. Unit will need a complete overhaul with the top, screws, and valve for repair. Per the parts breakdown, some of the screws are not listed in the parts breakdown. Office
Near Waco, TX 76706
Jonathan
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for a washing machine that’s not agitating. Inspected unit and work area. Customer advised that they ran through a load of carpet rugs and the machine went off balance and would not work after that.Placed unit in service diagnostics and found an F7 E5 (shifter fault) and F0 E5 (off balance load) error codes. Test at the unit in a manual agitation and found the shifter not making it to the agitation cycle. Replaced actuator and tested unit. Unit is now working as designed. Call complete.
Near Temple, TX 76504
Jonathan
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KSRS25FGBL02 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed compressor cover and found the wire harness modified to fit a three-in-one starting device. Spoke to CS and was advised that we would need to order the harness and the capacitor for the starting device for repair. The harness is out of stock so the office will need to contact American home shield for further assistance with authorization as well as parts. If parts are found and authorization is given, please schedule return visit for at least two hours.; ordrng 1 2188346 (WIRE HARNESS)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to diagnose a range that is not heating properly. Tested unit and found loose connection at terminal block causing inconsistent operation. Rewired connection properly and tested unit. Found all is functioning properly at this time.
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
MICROWAVE MAYTAG MMV4205DE1 "Arrived on site and inspected microwave door issues.Confirmed, removed and replaced the door.Customers daughter was on site and tested operation of the door no was satisfied.Job completed."
Near Waco, TX 76708
Jonathan
Job Details: 03/10/2021
REFRIGERATOR GE GSH25JFTFBB Arrived on site for a refrigerator that had no power. Inspected unit and work area. Customer advised that his wife heard a pop and the refrigerator would not come on. Checked voltage at the wall and did not find any voltage. Plugging it into another kitchen outlet and the unit began running and working as designed. Advise customer that the issue is probably with his outlet. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
RANGE GE JBS27SH1SS "Arrived on site and inspected burned out front right terminal and element.Confirmed, removed and replaced both.Unit now working to customers satisfaction.Job completed"
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
DRYER AMANA NED4655EW1 Arrived on site and inspected clicking noise from dryer.Confirmed the complaint and removed and replaced repair kit.Reassembled and unit tested to customers satisfaction.Job complete
Near Cedar Park, TX 78613
David S
Job Details: 03/10/2021
RANGE GE JGB660SEJ1SS "Arrived on site for left 2 burners not lighting. I inspected the unit and work area. I tested the electrode and found the, all with good continuity. I found the spark module bad. I quoted customer part 43.75 service and labor $264.99 plus tax. The customer agreed. I am ordering the spark module reschedule. ; ordrng 1 WB13X24741 (Spark module)"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for microwave not powering on. Inspected unit and work area. Found only left mounting bolt installed. Found 20 amp fuse opened. Removed fuse and installed new. Found no voltage to control. Found failed noise filter not sending voltage out. Replaced filter and tested voltage to control and found 120 volts at P1 pin 1 and 3. No display, will need to control panel with control. Office to schedule appointment when ETA is available on parts.; ordrng 1 W11184551 (PANEL CONTROL) and 1 W11342846 (CONTROL )"
Near Del Valle, TX 78617
Jacob
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite to replace parts. Upon taking the unit apart. The screws in the hub for the spin basket had stripped immediately. Could not go any further with service. Need to order all parts for replacement. Customer would like same tech back again. ; ordrng 1 REQUEST (2 MAN) and 1 REQUEST (2HR) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11219115 (OUTER TUB) and 1 W11239857 (belt) and 1 WP8533928 (screw) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)
Near Leander, TX 78641
David S
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH53521HZ1 Arrived on site to install previous diagnosed parts. I installed the interlocks and the fuse. I reassembled the unit and tested it. I found it working as designed. With no errors coming up. Job complete
Near Briarcliff, TX 78669
Brandon
Job Details: 03/10/2021
MICROWAVE KITCHENAID KEMC308KSS04 "Arrived on site for customer complaint of unit burning things, found unit had been calibrated 10 degrees over factory, I reset calibration and unit tested good.
Near Georgetown, TX 78626
Jonathan
Job Details: 03/10/2021
DRYER SAMSUNG DVE50R5200W/A3 "Arrived on site for dryer not heating. Inspected unit and work area. Performed diagnostics and tested operation. Measured incoming voltage and found at 240 volts. Disassembled unit and tested fuses and heating element. Found failed heating element. Removed failed element and installed new. Assembled unit and tested operation. All tested good.
Near Leander, TX 78641
Lou
Job Details: 03/10/2021
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven not heating and cooktop burner not igniting. Upon further inspection, I tested the cooktop and all burners operated as designed. Checked the front left burner cap and found residue on the underside of the cap. Recommended that the customer keep the caps and ignitor clean and dry in order to operate correctly. Tested the bake/broil ignitor and it failed. Removed the back panel to test the ignitor and found the harness the valve was burnt. Re-wired the harness and retested and unit is operating as designed. Tested temps and the oven is within range of test temps of 350 degrees. I found the oven door gasket is bad and will need to be replaced. I am ordering the gasket and CNOTE-LSO OER CUSTOMER REQUEST. Scheduled return service for 03/17/21. No gas leaks detected during service.; ordrng 1 WPW10535778 (Door gasket)"
Near Buda, TX 78610
Leonardo
Job Details: 03/10/2021
RANGE GE JB855SP4SS Arrived on site to test unit for broken cooktop. Found thermal break replaced cooktop test unit and unit test good job complete.
Near Georgetown, TX 78633
Lou
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and it passed. I tested voltage to the fill tube heater as I found the fill tube frozen again. Fill tube heater is getting 125V and is showing continuity. While testing the unit, I lost power to the unit. Checked the breaker and it was on. Cycled power to the unit and it took several times to get the unit to power back up. While testing voltage at the power board, the unit came back on, but the interior lights, UI and deli UI failed to come on. Unit is cooling at this time. I am ordering the power board and ice maker and scheduled return service . No water leaks observed during service.; ordrng 1 W10830278 (Power board)"
Near New Braunfels, TX 78132
Andrew
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace control per techline. Replaced control, tested unit, unit works good. No leaks detected. Job complete."
Near Lakeway, TX 78738
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site for no ice. Removed bin found tray not in home position,reset icemaker ran diagnostics icemaker passed harvest ran fill test passed."
Near Manor, TX 78653
Andy
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site for dishwasher not drying properly. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78705
Jacob
Job Details: 03/09/2021
REFRIGERATOR GE ziss420drjss Arrived onsite for unit not cooling/freezing. Unit was room temperature. Upon testing for voltage. Inverter board was getting the correct voltage but no ohms were starting up the compressor. Changed the control board. Turned the unit back on. Heard compressor come on. Unit felt like it was cooling. Let customer know to give the unit about 8 to 9 hrs to make sure the unit is cooling properly. No issues at this time. Job complete
Near Cedar Park, TX 78613
David S
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for freezer icemaker not working. I inspected the unit and work area. I put the ice maker through harvest and found it showing the ice bin is full even though it is empty. I ran the ice maker valve and found it filling with water. I inspected the icemaker and found the lever stuck and not moving at all. The ice maker is under a one year part and labor warranty. I replaced the ice maker and retested everything. The unit is now working as designed. Job complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/09/2021
DISHWASHER GE GDT225SSL0SS "Arrived on site to install previous diagnosed parts. Removed failed rack assembly and disassembled rack. Assembled new rack and installed. Added lower wheels on bottom rack. Performed diagnostics mode and tested operation. All tested good, no water leaks detected."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/09/2021
OVEN WHIRLPOOL GBS307PRY01 "Arrived on site for oven not heating after running self clean. Inspected unit and work area. Powered unit off at circuit breaker. Gained access to control and measured TOD and found opened/ failed. Gained access to TOD and confirmed failure. Will need to replace TOD.Removed failed TOD and installed new. Assembled unit and powered on. Tested n normal operation mode. All tested good.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install previously diagnosed part. Found dampener still knocking when I arrived. Removed dampener and installed new dampener. Tested in diagnostics and dampener is opening and closing without making the knocking noise. Job completed.
Near Austin, TX 78750
David
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Arrived on site to diagnose refrigerator that customer said ice cubes were sometimes getting stuck in the door chute. Checked door chute and ice door and found both clear and ice door sealing. The ice cubes look to be rather large, but not enough to cause concern. I checked the cubes in the mold and found they are forming and filled to the proper level, and it doesnt look like the icemaker is overfilling. Cleaned scale buildup on ice chute door to remove any potential air leaks. Researched bucket and aligned rails and tightened to remove any lean. All is now working as designed. Call complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 03/09/2021
DRYER MAYTAG n/a "Arrived on site to inspect dryer for not drying clothes correctly, upon inspection found the vent clogged, cleared behind and near the wheel. All functions returned. Complete"
Near Gatesville, TX 76528
Jonathan
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Arrived on site for refrigerator that’s not dispensing water. Inspected unit and work area. Customer advised that the unit is dispensing water but he was asking customer service if it could fill faster. Tested the unit and the unit was operating as designed. I advise the customer that the Phil speeds are going to be determined by the water pressure on the unit. The customer advised that the water pressure at his house was seemingly OK but that his old house seem to have higher water pressure. Unit is working as designed. Call complete.
Near Austin, TX 78752
Scott
Job Details: 03/09/2021
WASHER WHIRLPOOL WET4027HW0 "Arrived on site , replaced latch . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
Near Austin, TX 78731
Chase
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site. Installed new dishwasher panel and nameplate. Job complete
Near Austin, TX 78728
Wesley
Job Details: 03/09/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for display glitching. Having count down issues and not chiming. Unit would run without counting down indefinitely until interrupted by opening the door. Secured ui harness to correct issue. Performed factory reset and tested unit thoroughly. No error codes. All checks good. Advised customer on repair.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/09/2021
DRYER MAYTAG MEDB850WQ0 "Arrived on site to replace control from previous diagnosis. Verified control was needed. Replaced control and console now responding but motor not engaging. All components tested good. Spoke with techline and recommended replacing console as well control.
Near Austin, TX 78759
Scott
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site ,replaced fresh food door . Used silicon on gaps in liner . Adjusted gasket with permagum. No water leaks detected at time of service. Job complete ."
Near Austin, TX 78702
Jacob
Job Details: 03/09/2021
DISHWASHER GE GDF610PMJ2ES "Arrived onsite for unit not drying dishes properly. Checked continuity to heating element, continuity was good. Put unit in diagnostics, found not error codes. Let customer know that this particular unit is a plastic tub and will not dry as effectively as a unit with a metal tub. No leaks at this time. Job complete"
Near Georgetown, TX 78633
Chase
Job Details: 03/09/2021
DISHWASHER KITCHENAID KDPM354GPS0 Arrived on site. Removed existing dishwasher and installed new unit. Tested and checked for leaks. No leaks. Job complete
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/09/2021
OVEN JENN-AIR JJW2830IL00 "Arrived onsite for F6E4 error code. Upon arrival found unit fans operating as designed tested unit console, found console intermittently communicating, having some button issues, ordering console and returning with control and console. Office to reschedule.; saved tckt"
Near Lago Vista, TX 78645
Lou
Job Details: 03/09/2021
DRYER MAYTAG MED7230HW0 "Arrived on site to inspect dryer taking too long to dry. Upon further inspection, placed unit in diagnostics showing no error codes. Customer advised that they use the Regular dry cycle and clothing doesnt get dried. Removed the front panel and tested on a Regular cycle and found the element cycling as designed. Placed in a Timed dry cycle and found the element operating as designed. I made recommendations for use and care, as well as, which cycles work best and advised the customer that the unit is operating as designed. No lint observed during service, job completed."
Near Austin, TX 78728
Wesley
Job Details: 03/09/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite and installed thermistor and control. Unit is now operating as designed. Advised customer on repair.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator lights and dispenser not working. At time of arrival all Interior lights and dispenser operation will not work. Performed diagnostics mode and tested door switches and found opened when doors are closed. Gained access to main control and measured door switches, found door switches read opened and closed. Powered unit off to test switches. When powered back n lights and ice dispenser was working, no water. Called Whirlpool tech support and spoke with Andrew. Tested fan operation and measured voltage at control. Found all fans working. Found deli control responding as designed. Disconnected center mullion and tested water and found working. Center mullion is on a 120 volt circuit and does not seem to be issue. With all working will not be able to find shorted dc circuit. Informed customer to call back when failure reappears. All tested good, no water leaks detected during service."
Near Austin, TX 78717
David S
Job Details: 03/09/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave door not closing all the way. I inspected the unit and work area. I tested the door and found the hinges not closing all the way. I removed the door and reseated it into the hinges, I also adjusted the hinges so they tilt inward a little more. I tested the door several times and found it closing all the way every time. The unit is working as designed. Job complete."
Near Austin, TX 78703
Jacob
Job Details: 03/09/2021
REFRIGERATOR JENN-AIR JBRFR24IGX00 Arrived onsite for unit not dispensing water. Tested unit. Found that the dispenser cover button was not making good contact with the switch to dispense water. Ordered part. Office to reschedule ; ordrng 1 W11247958 (cover)
Near Kyle, TX 78640
Leonardo
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDF330PAHB4
Near New Braunfels, TX 78132
Noah D
Job Details: 03/09/2021
DRYER WHIRLPOOL WED85HEFC1 "Arrived on site to inspect dryer for stopping while operating, upon inspection found the plug full of ark spots. Customer will need new outlet. Complete"