Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator not cooling correctly again. I found the low side pressures bouncing in between a 2 psi vacuum and a 6 psi vacuum. I checked the unit with a UV light and could not find any signs of a leak. I did find a small clump of ice around the capillary at the evaporator. When the unit is setting idle and the pressure equalizes the low side is at 40 psi but the high side remains at 0 psi. I called techline and spoke with Richard SR# 7728021981. Richard stated it’s sounded like a restriction on the high side or another bad compressor. Richard advised checking the high side capillary to see if it was restricted. The pressures didn’t seem correct on the high side so I changed hoses just to see if I had a hose issue. I tested the pressures again and had an 8 psi vacuum on the low and 175 psi on the high side. I evacuated the system and replaced the drier. I ran the compressor and did a suck and blow test and there were no restricti

Near Peach Tree Ln, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Arrived onsite for a refrigerator not cooling properly. I found the compressor extremely hot. I found the Lokring fitting from the loop to the drier leaking. The compressor will need to be replaced and a UV drier and low side service tap installed. Ordering W11209866 COMPRESSOR, W10913906 COUPLER, WPW10143759 DRIER-UV, & Lokring-Lokring. Sending routing a message to RS and weigh for 2 hours.; ordrng 1 LOKRING (LOKRING) and 1 W10913906 (COUPLER) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)"

Near Anderson Mill Rd, Austin, TX 78726
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF330PAHS Arrived onsite for dishwasher not drying. Tested system. No error codes. Everything works as designed. Job complete.

Near Star Jasmine Dr, Austin, TX 78723
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit not draining correctly. Tested unit. Found that the drain would drain fast enough. Upon inspection. Found that sock was stuck blocking the water from fully exiting the basket. Removed sock. Tested unit. Unit test good. No issues at this time. Job complete

Near Mariposa Dr, Austin, TX 78704
Kayman B.

Kayman B.

WASHER AMANA NTW4516FW3 Arrived onsite for washer not spinning. I put the unit into the auto diagnostics cycle. When the unit got to the agitate cycle it would not change gear to agitate and made a loud buzzing or grinding sound. I put the unit into manual test mode to test the spin and got the same noise. I inspected the cam and shifter and all checks good so I suspected the issue to be a faulty actuator. I replaced the actuator (W10913953) and put into diagnostics. The unit is now working as designed with no more buzzing. Job complete.

Near Zeus Cir, Round Rock, TX 78665
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 Arrived to inspect dryer issuesFound the inner and outer doors are defective.Also removed and replaced the defective thermal fuse.Ordering inner and outer chrome shadow doors.Needs more work Office to reschedule with business for repairs ; ordrng 1 W11126813 (ASSEMBLY INNER DOOR CHROME) and 1 W11236403 (OUTER DOOR CHROME)

Near W Rancier Ave, Killeen, TX 76541
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to inspect microwave not venting. Upon further inspection, I found that the range sticks out approximately 1-2 feet from the front of the microwave(photo). Using a piece of paper, I tested the vent on high and it sucked the paper out of my hand. I removed the unit from the wall and found that the damper was stuck 3/4 open. Also found that the vent tube going outside was causing the damper to function correctly. I adjusted the vent tube and adjusted the damper and placed the unit back on the wall and tested. Unit is operating as designed. I recommended to the customer to purchase a carbon filter as they last longer and less maintenance. Job completed."

Near La Escalera Dr, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found power switch on wall in off position. Reset switch to on and tested dishwasher. Found all is functioning properly at this time. No leaks were found at time of service.

Near Park Pl Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WRF757SDHZ00 Read on site for refrigerator that had the freezer light go out and lights intermittently flashing in the refrigerator section. Inspected unit and work area. Tested voltage going to the freezer and found proper voltage. Replaced freezer LED and first replaced LED was shorting out. Replaced LED with another new one and unit worked as designed. Both freezer and refrigerator sections both lit up and are working as designed. Call complete.

Near Paisley Dr, Temple, TX 76502
Al R.

Al R.

WASHER GE GFW480SPK0RR Arrived once again for washer not completing cycles.DW instructed me to remove the hose from the connector the customer has it hooked to and place a bucket there to confirm the ongoing issues are directly related to the customers drain system.I ran a quick wash cycle with the bucket underneath the drain and unit tested as designed.Customer set up is not allowing the unit to drain properly because the hook up is causing the unit to siphon back into the unit not allowing it to complete the cycle.I photographed and videotaped the service from today and forwarded it to EH in claims and DW (supervisor).Unit will work as designed if not hooked to the drain pipe leading to the yard.Photos attached.Claims notified of service issues and outcome.All water lines were dry at the end of service.Job complete

Near Co Rd 4820, Kempner, TX 76539
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for freezer intermittently not cooling. and replaced the control and the UI. Unit is now symptom free. Advised customer Ron repair

Near Kotche St, Pflugerville, TX 78660
Al R.

Al R.

WASHER WHIRLPOOL VAW3584GW1 Arrived to inspect console damaged from the box at BUDDY’S Home Furnishings.Confirmed the complaint and found the unit appears the unit was severely damaged during or before delivery.Replaced the damaged console and unit stil didn’t seat correctly into the lid.Unit will need a top W11026446 to complete the repair..Needs more work.Office to reschedule with Business.; ordrng 1 W11026446 (TOP)

Near E Rancier Ave, Killeen, TX 76541
Noah D.

Noah D.

WASHER MAYTAG MTW6500TQ0 "Arrived on site to inspect washer for UL error, found the basket was rotating badly, will need to replaced full stem assembly, will need 2 hours and sealing fluid. Office to reschedule ; ordrng 1 2HOURS (2HOURS) and 1 GASKETGREASE (GASKET GREASE )"

Near Canyon Lake Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven console not responding. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I cycled the power to the unit and removed and replaced the main ACU and cycled the power again to allow the console to mate to the new main ACU. I then removed and replaced the console and cycled power again to the unit to allow the main ACU to mate to the new console. Programmed the unit then tested. Unit is operating as designed. Job completed."

Near Sunset Ridge Way, Jonestown, TX 78645
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW3 Arrived on site for washer not operating. Checked voltage at outlet and found good. Tested and inspected unit and found failed control and UI. Ordering needed parts. Office to schedule return trip. Customer would like ASAP appointment if possible. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11112656 (console) and 1 W11170706 (cntrl-elec)

Near Silkstone St, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward front legs not even touching the floor leveled unit test unit and unit test good job complete.

Near Hunter Ln, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on job for complaints of no light in freezer. Found top freezer module bad. Replaced module.

Near Heather Hills Dr, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR GE GSHS5KGXCCSS "Arrived on site to inspect fridge for not dispensing water, upon inspection found a gash in tank that sprayed water when activated. Ordering tank. Office to reschedule ; ordrng 1 WR17X11440 (TANK)"

Near Canyon Lake Dr, Canyon Lake, TX 78133
Eman J.

Eman J.

OVEN WHIRLPOOL WFE525S0HS1 Arrived onsite to install previous diagnosed parts. Installed wiring harness. Tested system. Everything works as designed. Job complete.

Near Henry A Wallace Ln, Manor, TX 78653
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS03 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found is not sensing ice bin. Removed switch for ice bin and found wire connection for switch was broken and could not be attached. Will need new door to complete repairs. Looked up part and found no results for it on Marcone ordering parts research. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 W11330486 (UI)

Near Fawn Hollow, , TX 78621
Luis M.

Luis M.

REFRIGERATOR GE GTS18XCRERWW "Arrived on site for noise compliant. Found condeser fan not running,forced fan motor to run loud noise from fan and fan motor would stop if not forced,fan motor extremely hot to the touch,diagnosed a failed condenser fan motor. Installed a new fan motor,powered unit on condenser fan powered on,after about 5 min fan blade tore apart due to failed fan motor overheating causing plastic fan blade to become brittle and break. Ordering a new fan blade to close out job. ; ordrng 1 CNOTE (JOB CAN BE DOUBLE BOOKED WITH LM. ) and 1 WR60X10207 (FAN BLADE)"

Near Crownspoint Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for cooktop front right burner not igniting. Inspected unit and work area. Found center burner cap switched with front right center cap. Corrected burner caps and tested cooktop. Found all burners igniting and burning correctly. All tested good. Spoke with customer on user care guide.

Near Cypress Springs Way, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4205DH1 Arrived on site to test unit for open closer door error. Found bad 3 way switch. Replaced switch and interlock at.Test unit and unit test good job complete.

Near Live Oak Dr, Buda, TX 78610
Richard P.

Richard P.

VENTHOOD KITCHENAID KXW9748YSS0 Arrived onsite for the vent hood hood not working well. During testing found that there is no issues with the blower or any of the electrical. The vent hood just doesn’t perform as well as it looks.

Near Jumping Laurel St, San Marcos, TX 78666
Jacob S.

Jacob S.

REFRIGERATOR GE GSH22JFZBBB Arrived onsite for unit not cooling. Tested unit. Found that the compressor was having a hard time starting up to cool the unit. Replaced the start device. Tested unit. Unit was cooling. No leaks at this time. Job complete

Near Flagstone Trail, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site today goes a refrigerator that is not producing ice. Found previous repair good and water still working but icemaker not calling for water during test cycle. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near County Rd 323, Bartlett, TX 76511
Jacob S.

Jacob S.

FREEZER KITCHENAID KRMF706ESS01 "Arrived onsite for unit making noise during water dispenser usage, and experience over frosting on the top drawer of the freezer. Tested water dispenser. Found that noise was coming from the water valve in the wall being too much pressure. Turned down valve. Tested unit. Unit test good. Looked at freezer saw unit getting frost over on the top tray. Ordered part. Office to reschedule ; ordrng 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"

Near Lafitte Ln, Austin, TX 78739
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBBL306ESS01 "Arrived on site for customer cod unit not cooling properly, found miscommunication between thermistors and UI panel not defrosting properly. I replaced UI panel, wire harness, and thermistor. Unit tested good."

Near Tiburon Ct, The Hills, TX 78738
James C.

James C.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and tested operation. Found evaporator frozen over. Tested heater in diagnostics and found heater not warming properly. Tested voltage to heater and found control only sending 110 volts. Heater ohms properly at 37 ohms. Verified proper voltage to unit. Installed new control and tested heater in diagnostics. Heater now getting 125 Volta’s and heating properly. Turned unit off and recommended customer allow unit to thaw for 24 hours with door propped open. Job complete

Near Highway 1431, Kingsland, TX 78639
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for customer complaint of unit not cooling properly. Found fresh food section at 44 degrees and freezer at 12 degrees. Found all fan motors and compressor to be running, compressor sounded sluggish.

Near Lago Vista Dr, Austin, TX 78734
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer not operating properly. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Whelk Loop, Hutto, TX 78634
James C.

James C.

REFRIGERATOR GE GYE22HSKHSS Arrived on site and found ice build up in left rail and frost build up in freezer. Inspected for air leaks and found moisture build up and ice forming around ice maker in fresh food door. Also found service pointer for freezer door gasket causing frost build up in freezer. Unit will need ice door kit and new freezer door gasket to repair.; ordrng 1 WR14X31558 (FREEZER GASKET) and 1 WR49X29483 (ice box door kit)

Near Dove Ln, Meadowlakes, TX 78654
Luis M.

Luis M.

REFRIGERATOR GE PFSS5NJWASS "Arrived on site for water leaking. Found small leak at inlet to water valve,line fully secured diagnosed defective oring on inlet,installed a new valve turned water on to valve no leaks tested water dispenser no leaks."

Near Jaborandi Dr, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to inspect refrigerator freezer door not opening. Upon further inspection, the customer unplugged the unit 2 days ago to defrost the unit due to the FC door not opening. When I attempted to open the FC door, it still does not open. Grabbing the sides of the door, I pulled as hard as I could and it didn’t budge. I contacted techline and spoke to Kevin and advised of my findings. Kevin advised that even after defrosting the unit the door should open. I advised that I’ve tried several times with no success. No water leaks observed during service, job completed."

Near Acadia Bend, Cedar Park, TX 78613
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00

Near Indian Hills Trail, Kyle, TX 78640
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all burners and found the middle burner small burner operated but the flame was extremely high and wild and the outer burner did not work. It appears that all of the gas from the outer burner is going to the smaller burner. I attempted to clean the burner head and it continued to fail. I removed and replaced the middle burner head and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Plano Ln, Leander, TX 78641
David S.

David S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not having a display. I inspected the unit and work area. I found dishwasher had no power going to it. I found a switch under the si k for dishwasher power. I turned it on and the dishwasher came on. I ran the unit through a diagnostics cycle. The dishwasher operated as designed. No water leaks detected. Job complete

Near Arques Ave, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW4 Arrived onsite and replaced valve due to cold water only trickling also found control to be shorted and lock not working. ; ordrng 1 W10810403 (lid lock assy) and 1 W11429620 (CONTROL)

Near Copper Creek Dr, Austin, TX 78729
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEHU309SSS06 Arrived on site for oven not preheating fast enough . Found broil element outer ring had failed . Customer had new element . Replaced element .all checked normal

Near E Hill Dr, Austin, TX 78731
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher leaking when running. Performed diagnostic on unit. Ran test cycle and found water leaking from drain pump. Checked drain pump and found the top tab where drain pump mounts to sump was broken off and pump isn’t seating / sealing. Ordering new drain pump and sump assembly to resolve. ; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)

Near Quartz Ct, Cedar Park, TX 78613
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS00 Arrived on job for complaints of oven not displaying. Found loose connection at power supply control. Connected wire and oven powered on.

Near S River, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice bin complaint. Found push button sticking on bin,unable to install new ice bin provided,found new bin is large then existing bin,ordering another ice bin; ordrng 1 W11185686 (ICE BIN)"

Near Joseph Dr, Austin, TX 78734
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived onsite and found customer dealing with symptoms of oversudsing poor cleaning conditions. Found float switch cutting off water early. Corrected alignment. Advised customer on repair and best practices.

Near Rooba St, Austin, TX 78728
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install new freezer door for refrigerator. Installed door and nameplate and tested unit. Found RC doorhandle missing end cap.; ordrng 1 W10780404 (handle)

Near Belford St, Georgetown, TX 78628
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of display not working. Found the console glitch in cooking cycle. Replaced console and test.

Near Dayridge Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY03 "Arrived on site for fresh food evap covered in frost . Customer says it happens about every 3 mon. Ran diagnostics all checked normal . All fans working . Getting good frost on both evaps . Found UI starting to fail . Some of the Led are fading . Recommended replacing UI and main control. . No water leaks detected at time of service .job complete ."

Near Balcones Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit not starting. Found unit not draining correctly. Test unit and found error codes on control board. Reset control board and removed drain motor. Test unit and unit test good job complete.

Near E 8th St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KSGG700ESS1 Arrived on site to test unit for right front burner not starting. Test unit and found right front and left front burner had wrong burner head. Secured burner head to correct burners test unit and unit test good job complete.

Near E 8th St, Austin, TX 78702
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and found freezer light module out. Installed new and tested. Unit tests good. Job complete

Near Lucy Ln, Horseshoe Bay, TX 78657
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to install new rail and inspect doors, realigned hinge but the opening action was hindered as if it was internally broken, replaced rail and instructed customer to close the door correctly, checked all parts and doors for misalignment and couldn’t find any. Complete"

Near Wallaby Cir, New Braunfels, TX 78132
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site for report of RC not cooling. Performed diagnostic on unit. Found FC to be good and frozen, with good temps. RC was slightly under room Ed damper via diagnostics and found damper is showing 4 in diagnostic which is an indication of failure. Unit was clunking and I never felt the damper open to allow any cold air in. Ordering new damper assembly, and returning with controls as well. Requesting AUTHO in case controls aren’t needed, but for sure need damper assembly.. ; ordrng 1 242303001 (damper assy) and 1 AUTHO (AHS AUTHO)"

Near Long Shadow Ln, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR GE PSS26MSWASS "Arrived to inspect freezer section not cooling.Found the evaporator fan motor was humming, but not working.Disassembled the unit and found I will need WR60X10074 fan motor with thermistor.Called office and spoke with DW.Ordering the correct part..Needs more work.Left unit unplugged until returning service ; ordrng 1 WR60X10074 (EVAPORATOR FAN MOTOR WITH THERMISTOR )"

Near Hickory Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4206FW3 Arrived on site to test unit for unit not heating. Test unit by putting water and heating for 30 seconds and water got hot. Test again at 45 seconds and water got hot. Test unit again for 1 minute and water got hot. Could not duplicated the problem at this time.

Near Yaupon Valley Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and inspected dishwasher and found dispenser drawer is loose. After reattaching dispenser drawer confirmed all functions are operating properly. No water leaks from connections at time of service , job complete"

Near Canyon Edge Dr, Austin, TX 78733
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found refrigerator still has older style drain tube, new drain tube is covered by S38253 Also removed all ice from the entry of the freezer and insured evaporator drain operating properly. No water leaks from connections at time of service, job complete"

Near Crackling Creek Dr, Austin, TX 78736
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL GD5VVAXTY00 "Arrived on site to inspect fridge for not cooling, upon inspection and talking to customer found both compartments to temp and cooling, fixed button on cooling wheel and tested. Complete"

Near Hummingbird Hill, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for noise compliant. Diagnosed vibration noise from fan motor area and unit shutting on and off. Adjusted fan motor and housing no vibration noise present, replaced main control due to defective control shutting unit off and on. Powered unit on ran diagnostics all test passed unit working as designed"

Near Heron Bay Cove, Austin, TX 78738
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washing machine that homeowner is not able to start cycles consistently. Tested unit and found no mechanical failures with unit at this time. Advised homeowner on electrostatic panel operation. No further repairs are needed and no leaks were found at time of service.

Near Hester Way, Salado, TX 76571
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS02 Per service pointer W11406716 will need to replace W11366500 fill tube again with new version. According to service pointer Will also need a 3/16 or number 10 drill bit. SR7728022394; ordrng 1 W11366500 (WATERLINE KIT) and 1 WP482338 (adhesive)

Near Teal Ln, Kyle, TX 78640
Andy  B.

Andy B.

WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer banging noise. Tested and inspected unit and found failed suspension. Unit is stacked and will need 2 man 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (2 HOUR JOB )

Near Tinton Falls Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF954CIHV01 Arrived onsite and found unit up level on account of door leveling adjustment for right door. Does not work. After attempting to level by other means and not making any progress ordering right door. Office to reschedule. ; ordrng 1 LW11039241 (dor-fip)

Near Partridge Bend Cove, Austin, TX 78729
David S.

David S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not washing dishes. I inspected the unit and work area. I found fault codes F4E3 motor fault, F7E1 no heat. I ran the unit through a test cycle. The control is sending voltage to the motor but the motor is not running. The heating element came on and started to heat. I will need to order the sump and motor WPW10455268 to complete the repair, the part is showing to be an expart. Office to reschedule hen the part becomes available. No water leaks detected, job complete.; ordrng 1 WPW10455268 (sump and seal assem)"

Near Park Valley Dr, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and found ice bin base has broken from ice build up. Ice maker functioning properly and seals are good. Unit will need ice bin to repair. Office to schedule return services or direct ship part to customer if possible. ; ordrng 1 W10911314 (ice-contnr)

Near Cove, Buchanan Dam, TX 78609
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for freezing in crisper drawer. Checked temp reading 43° in crisper u dear ice box,closed door found ice door seal not sealing to ice box ordering a new seal; ordrng 1 WPW10287601 (SEAL)"

Near Wee Scot Cove, Lakeway, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for oven not working. Found broken ignitor. Replaced ignitor test unit and unit still not turning on. Found bad control board. Ordering new board W11126814 ; ordrng 1 W11126814 (CONTROL BOARD )

Near Treehouse Ln, Austin, TX 78749
Noah D.

Noah D.

COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on site to install switches for non working compactor, replaced switches and tested all functions, no problems found. Complete"

Near Wombat Grove, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR KENMORE 106.7201901 "Arrived on site to install previous diagnosed part. Removed failed duckbill and installed new drain kit. Removed ice from FC and drain line. Tested defrost operation and found all working. Customer address issue with slow water pressure threw dispenser, tested water pressure . Found customer on a triple filtration system and unaware of last time refrigerator filter has been replaced, recommend to remove refrigerator filter and installed bypass. Removed filter and installed bypass. Tested water pressure and all tested good. No water leaks detected at time of service..

Near Bear Creek Lane, Georgetown, TX 78633
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of no ice production, found filter was restricting water pressure. Unit is hooked up to r/o and doesn’t need an internal filter. I removed filter, unit tested good.

Near Hamilton Pool Rd, Bee Cave, TX 78738
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED9620HW Arrived onsite for dryer with damp clothes at the end of the cycle. I inspected the unit and put it into diagnostics which resulted in no error codes. I then checked the vent hose and vent hose outlet on the outside of the house while the dryer was on and the air flow checked good. The unit is heating as designed. I found a service pointer in service matters regarding damp clothes at the end of cycle. The service pointer advises to change the appliance control unit for this issue. I am ordering (W11419209) ACU. Office to schedule return service. ; ordrng 1 W11419209 (APPLIANCE CONTROL UNIT )

Near Fresno, TX
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived onsite for a refrigerator with a drawer/bin hard to slide. Ms stated the drawers are working fine. The issue is the new right side RC door that was changed has brown spots in the finish that will not come off. I saw the spots ms was referring to and took photos. The spots will not come off. Ms is using a stainless steel polish. The door will need to be replaced again. Ordering W10849512 DOR-FIP. ; ordrng 1 W10849512 (DOR-FIP)

Near Peale Ct, Austin, TX 78726
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site and tested operation. Found unit not filling with water. Turned supply valve on and tested operation. Unit tests good and dispenser door opening properly. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Eman J.

Eman J.

WASHER WHIRLPOOL MVWC565FW2 Arrived onsite to replace previous diagnosed parts. Replaced pump drain unit works as designed. Job complete.

Near Mc Phaul St, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for 3way valve consistently switching rotation. Power cycled unit,found clicking noise from control and 3way valve consistently rotating every 2min. Diagnosed a defective main control. Installed an updated main control powered unit on found valve no longer consistently rotating unit working as designed. ; used 1 WPW10675033 (CONTROL) from stock"

Near Capella Trail, Austin, TX 78732
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that another tech company had been out and diagnosed the unit needing an ice maker and compressor, but never returned. I tested temps in the FC=-3 degrees and RC=51 degrees. I found ice built up on the evaporator & cover. I tested the fans and found the evap fan motor is not operating. I tested the ice maker and found error E5. The previous tech ordered an ice maker and compressor. I removed and replaced the ice maker with the part the customer had and tested and it is operating as designed. I am ordering the evap fan motor assembly and HV control and scheduled return service No water leaks observed during service.; ordrng 1 W10854027 (cntrl-elec) and 1 W11224591 (motor-evap)"

Near Lakefront Dr, Lago Vista, TX 78645
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose refrigerator with no ice being made. On arrival I could also hear the fan in the FC buzzing loudly. Customer also informed me that at times the lights wouldn’t come on when the doors opened, and that it would beep at them sometimes. Performed diagnosis and found FC fan needs to be replaced to start since there is no defrost issue, as well as possibly door switches / control. Called tech line to document as well, SR7728025110. Tech line says a bad or shorting fan can cause issues with the DC voltages, which can affect the lights and icemaker both. Icemaker does cycle in diagnostics. Ordering Freezer compartment Evap fan, both door switches, control, and bringing back icemaker as well. Tech line also recommends disconnecting aurora board / pantry control if fan doesn’t resolve issue and testing them. Bringing aurora board on return. ; ordrng 1 W10830288 (cntrl-elec LED) and 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-ev

Near Findley Ave, , TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over. Will need to replace evaporator motor with thermistor to correct issue. Customer has read and signed defrost waiver, no water leaks from connections at time of service.; ordrng 1 W11087438 (motor-evap)"

Near Granite Ln, Austin, TX 78737
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to test unit for unit not starting. Found unit top interlock stuck in the close position. Removed panel and secured interlock test unit and unit test good job complete.

Near Laurie Ln, Austin, TX 78747
Robert J.

Robert J.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job to replace top. After replacement test operation.

Near Lightfoot, Canyon Lake, TX 78133
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KSF26C6XYY04 Arrived onsite for a refrigerator not cooling correctly again. I found the temps warmer than normal. I inspected the unit for a refrigerant leak. I removed the RC evaporator cover and found dye coming out of the liner where the lines come out to the evaporator. I took a photo of the leak in SDQP. I found the compressor was extremely hot and I explained to the customer that I would call techline and have it documented because the unit is not repairable due to where the leak is. I called techline and spoke with JK. I explained to JK what I had found. JK stated he had to have the high side and low side pressures to document the call. He stated I needed to call back after I got those. I checked pressures and found the high side at 115 psi and low side in a 2 psi vacuum. The hold times with the factory were too long and I had to get on my next call.

Near Tribal Way, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and found freezer light out and fresh food lights working. Installed new module in freezer and tested operation. Unit tests good. Job complete

Near Robinhood Ln, Granite Shoals, TX 78654
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onsite for the refrigerator not cooling. During testing found that the there is a restriction in the sealed system. Took pictures. Will need a sealed system repair.

Near Sundance Parkway, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no cool in fresh food and no water. Removed drawers and cover found cover harness not connected to power,reconnected harness correctly,ran diagnostics found frozen filter head and no cool due to harness not connected. Unit passed all diagnostics checked air flow good,checked water dispenser good unit working as designed."

Near Dawn Flower Cove, Austin, TX 78738
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite for refrigerator water not dispensing. Tested system found that the valve is faulty. Ordering valve WPW10238100; ordrng 1 WPW10238100 (valve-inlt)

Near Golden Canary Ln, Austin, TX 78723
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. ; ordrng 1 W10830288 (cntrl-elec)

Near Hemlock Cir, Temple, TX 76502
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge making a roaring noise when dispensing water. I inspected the unit and work area. I found the single valve making the noise when calling for water.I removed the failed valve and replaced new. I tested the valve and there was no more roaring noise coming from it. Job complete. No water leaks detected.

Near Balsam Way, Round Rock, TX 78665
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven display not syncing with touch. Indicating issues with the console or control. I replaced the control (W11261167) and the console (W11296171). Unit is working as designed and touch feature is synced. Job complete.

Near Calabria Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW8620HC1 "Arrived on site for washer banging durning spin cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds, F5-E2 lock failure and F5-E3 unlock failure. Tested operation in manual test mode and quick test mode. Removed top and inspected all components. Ran unit in normal run mode on drain spin. Unit completed cycle as designed. Spoke with customer on suds and user care guide. All tested good, no water leaks detected."

Near Telluride Dr, Georgetown, TX 78626
David  Z.

David Z.

FREEZER WHIRLPOOL WRT311FZDM01 "Arrived on site to diagnose refrigerator that was not cooling in RC, and lesser in FC. Performed diagnostic in unit and examined. Found FC was cooling good, but there was a bag that was blocking the gasket for, sealing, allowing frost. Found RC was warm, barely cool. Checked cabinet and found a 3 inch long gap where the gasket wasn’t sealing to the liner on the top left corner. Found the cabinet was bent in the bottom right corner and folded, throwing off the geometry of the doors. Called tech line and documented with Joel Sr7728013544.

Near Camay St, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived onsite for a refrigerator with ice cycles in the FC and the door not shutting. I adjusted the door on the T brackets to get the gasket to seal correctly. The gasket seals properly at this time. Call complete.

Near Phantom Canyon Dr, Austin, TX 78726
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and inspected microwave and found customer is experiencing popping noises coming from the capacitor area. Uninstalled microwave and inspected all components and did not see anything visibly failed. There is buildup of cooking oil around and inside capacitor area. Replaced Megatron, capacitor, and diode. After replacement hopping did not happen.

Near Tanager Way, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE204GPS0 Arrived on site to test unit for upper rack falling. Test unit and found broken left track. Test unit and unit test good job complete.

Near Via Correto Dr, Austin, TX 78749
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOC75EC0HS03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced magnetron and tested unit. Unit still came up with the F1 E6 error code. I inspected the magnetron and found it completely burned on the edges. Inspected wave guide cover and found an arc mark on the wave guide cover. I called Techline because of a concern about the wave guide and spoke to Robert SR# 7728018543. He advised that he did not like the sound of the wave guide but to go ahead and continue with repairs. He advised to replace the inverter and then the microwave control of the inverter didn’t work. He advised if those didn’t fix the issue to call back. I replaced the inverter and tested the unit. Unit still came on with the F1 E6 (magnetron error). Went through tech sheet and replaced the microwave control. Tested unit and still did not work.

Near McGregor, TX 76657
Clif L.

Clif L.

WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is constantly draining. Reset control and fully tested unit. Found no failures at this time. Advised customer that if machine sits with water in it then it will put it self into a fault state to prevent flooding. Advised on reset procedure. No further repairs are needed and no leaks were found at time of service.

Near S Wheat Rd, Belton, TX 76513
Clif L.

Clif L.

RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to diagnose a range with an oven that is not working. Tested unit and found due to loose connections on terminal block, terminal block connection failed. Repaired wiring and replaced terminal block. Tested unit and found all is functioning properly at this time."

Near Jarrell, TX
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0EB1 "Arrived on site for range back burner going out on low, oven temperature of +30° and cooktop grates bowing. Performed temperature test on bake mode at 350°. Found average temperature at 358°. Customer was happy with 358° and does not want to calibrate. Adjust back left burner. Inspected grates and found bowing down in center of grates. ; ordrng 1 W11382191/DTC (GRATE KIT)"

Near Fannin Ct, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previous diagnosed parts. I gained access to the hv control and replaced new. The unit reset the filter light and is now showing the filter has been replaced. No water leaks detected. Job complete.

Near Phil Mickelson Ct, Round Rock, TX 78664
Brandon C.

Brandon C.

DRYER GE DBXR463EG6WW "Arrived on site to replace broken thermostat and motor plate. After installing, unit would not turn on. Called Ge techline, they want us to replace door switch and main harness. Found a broken wire at idler switch, GE says we can not splice due to risk of fire. ; ordrng 1 CNOTE (PART RESEARCH ON MAIN HARNESS THAT GOES TO IDLER SWITCH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (NEED A DIFFERENT SET OF EYES, NO BC) and 1 WE4M415 (SWITCH)"

Near Pike Rd, Austin, TX 78734
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived onsite to install previously diagnosed parts. Installed the control and tested the thermostats all checked good and unit is working as designed. Job complete.

Near Sebastian Cove, Round Rock, TX 78681
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer that is shutting off after several minutes intermittently. Inspected unit and work area. Tested voltage from the wall and found 229 V from L1 to L2 but only 88.9 V from L1 to neutral. Tested unit under a load and unit ran for one minute the first time and then over twenty minutes the second time before leaving. I tested voltage at the wall and still got 229 V from L1 to L2 but was receiving intermittent voltage. It would bounce up to 235V but then drop to 14.9 V and then back to 229V. From L1 to ground, i received 114.3 V. I called Techline and spoke to TJ SR# 7728021901. He advised with this unit being so basic and my readings from the wall when in use that the issue can only be an electrical one where the voltage is dropping mid cycle. He advised to have the customer contact the apartments to have an electrician fix their electrical problem. Call complete."

Near Breezy Dr, Waco, TX 76712
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of not making ice and lights in freezer and top of refrigerator not working. Module in freezer will need to be replaced. Icemaker in refrigerator has a code for bad thermistor. Icemaker in freezer will not respond to jumpstarts. ; ordrng 1 W10695459 (module) and 1 W10886939 (icemaker) and 1 W11224256 (CONTROL ) and 1 W11294907 (ICEMAKER )

Near Arrowhead Pass, Wimberley, TX 78676
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4815EW0 "Arrived onsite for unit not spinning and making a loud noise. Tested unit. Found that the unit was getting a error code for the actuator not shifting correctly. Replaced actuator. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Banana St, Buda, TX 78610
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to install previously diagnosed parts. Installed parts but received wrong housing for filter. Ordering filter housIng (W11194438) .; ordrng 1 W11194438 (housing)

Near Tavarez St, Round Rock, TX 78681
David S.

David S.

REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for fridge leaking water from the dispenser. I inspected the unit and work area I found the dispenser pushing air out and leaking after you get water. I gained access to the water valve and found the water dispenser line not fully seated. I reseated the lines and tested the unit. It is no long leaking from the dispenser and not pushing air out of the line. No water leaks detected, job complete."

Near Anaheim Ave, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for a refrigerator that another company came out and found a refrigerant leak. Mr stated the unit wasn’t cooling correctly in the RC but the FC seemed to be working and the unit did not make ice. I found the RC at 61 degrees and the FC at 25 degrees and dropping very slow. I found the RC evaporator completely frozen over and no air movement. I found the drain line clear. I ran service test 38 and the unit went thru a short defrost properly. I recommended to the customer to replace the UI and the RC evaporator harness. Ordering the drip pan JIC and explained to the customer there would be an additional charge for it if we find it cracked when we can get access to it. I went over defrost instructions with the customer on towel placement. The customer stated they had a shop vac and would vacuum the drip tray out to keep it from overflowing. I put the unit on it’s rollers so the customer could roll it out.; ordrng 1 W10836964 (PAN-DRIP)

Near Springwillow Ln, Round Rock, TX 78681
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GC2 Arrived to inspect washer not draining.Confirmed the complaint and found the drain pump defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete

Near Canyon Cir, Killeen, TX 76542
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW4 Arrived on site for washing machine that will fill with water but won’t start the cycle. Inspected unit and work area. Please do not in service diagnostics and found an F0 E3 (over load) and F2 E1 (inlet water temperature fault) error codes. Tested unit through an auto test and found unit was over filling and would not drain out completely. Blew out pressure hose to ensure no obstruction was in the line and tested again. Found same occurrence. Replaced control and tested unit. Unit ran as designed. Call complete.

Near S Lakeview Dr, Waco, TX 76705
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for display panel not working or illuminating. Upon inspection I found a dead touch panel. I replaced the panel and unit is working as designed. Job complete.

Near Goodspeed Pkwy, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER MAYTAG MHW6630HC0 "Arrived on job to replace door parts, bellow and glass. After replacement test operation. No leaks detected at time of service."

Near Candle Leaf Cove, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of unit leaking from door. I removed door and found leaks coming from vent and dispenser, ordering all parts. ; ordrng 1 W11112070 (DEFLECTOR) and 1 WP8269259 (gasket) and 1 WPW10428211 (vent)"

Near S Congress Ave, Austin, TX 78704
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB835DW4 "Add on site and replace control board and control panel recommended by tech line on previous visit. After replacement machine will complete a diagnostic cycle. No water leaks detected at time of service, job complete"

Near English Oak Dr, Austin, TX 78748
David S.

David S.

DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site for dishwasher not draining, I inspected the unit and work area. I found the filter missing. I gained access to the drain pump, I found the pump clogged with some debris. I cleared the debris and the unit drained properly. I am ordering a replacement filter W10872845 to complete the repair, to prevent the pump from clogging again; ordrng 1 W10872845 (filter)"

Near Land's End Cove, Austin, TX 78717
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for a dryer that wasn’t drying clothes. Inspected unit and work area. Please do unit in a normal high heat dry cycle and unit heated and tumbled and counting down. Customer advised that the unit was taking longer than usual to ventilate and dry the clothes. Advised this issue was a ventilation issue. Looked behind the unit and found the vent hose looped up word and out and customer advised that the vent went up through the second floor roof. I advise the customer if airflow can’t make it outside, it creates a sauna like situation in the dryer. Spoke to MS and she advised me to go ahead and shorten the vent hose. Had to remove a door in the Landry room closet to pull out the dryer. Had customer sign a damage waiver due to the middle screws on the door frame and on the door of the hinge being stripped and unable to be removed. Customer removed hinge from door. Cut down vent hose and advised customer of further problems persist, the issue would be w

Near Lake Shore Dr, Waco, TX 76708
Lou S.

Lou S.

MICROWAVE GE JVM3160RF3SS "Arrived on site to inspect microwave door handle broken. Upon further inspection, I found the bottom portion of the unit door handle broken from the mount. I found the screw still attached to the handle. I removed the door and removed the outer trim and found that the handle had separated completely from the doors front panel and could not be repaired without ordering the door. I am ordering the door and CNOTE-AUTHORIZATION. Office to schedule return service. Unit door reassembled and put back on the unit. ; ordrng 1 CNOTE (AUTHORIZATION) and 1 WB56X32785 (DOOR)"

Near Whittier Cove, Lago Vista, TX 78645
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to diagnose refrigerator Evap building frost and ice again. Performs diagnostic and to called tech line. Spoke to Austin, and also did video chat, SR7728014994. Austin advised me to perform the steps in service pointer W11092686e, which will basically replace and close off air leaks going to the Evap. We have already done the electronics and harness. Ordering another harness as well as the Evap cover, securing items, and a drain pan to follow out service bulletin. .; ordrng 1 212643 (sealer-gum) and 1 2185788 (clamp) and 1 67006425 (screw) and 1 W10836964 (pan-drip) and 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 WPW10339879 (tie-wire)"

Near Bovina Dr, Leander, TX 78641
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not filling properly.Found a valve (6/4) error.Advised customer and attempted to turn off water to dishwasher and shut off valve underneath the sink was stripped, not allowing the unit water to be turned off.Both the customer and I looked and couldn’t find the shut off to the house.Customer called public works to get information on the location of the turn off valve.No repair done due to water shut off issues.Customer will call to reschedule repair.; O-emld tckt"

Near Easy St, Copperas Cove, TX 76522
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Arrived on site for ice maker not working. I inspected the unit and work area. I tested the ice maker fan, it came on. I tested the ice maker motor and it failed to find home position I removed the failed ice maker and replaced with a new. Unit cycled and filled with ice. Job complete. No water leaks detected.

Near Stanyan Dr, Andice, TX 78628
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8620HC1 "Arrived on site for customer complaint of leak, found leak coming from drawer, I replaced drawer, unit tested good."

Near Vailco Ln, Austin, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIA15NRHS11 "Arrived on site for no ice. Found corroded harness to pumps,replaced harness assembly,reassembled unit,ran diagnostics all test passed.

Near La Plata Loop, Austin, TX 78737
David  Z.

David Z.

OVEN WHIRLPOOL KEBS207SSS04 "Arrived on site to diagnose oven they was throwing an F2E0 code for disconnected keypad. Performed diagnostics in unit. Checked ribbon cable on display control going to touchpad. Error would go on and off wiggling that cable. Tried reversing cable and retested, but error still persists. The issue is in the socket on the touch panel.

Near Lake Mountain Ln, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of water on floor. Found the valve leaks. Replaced valve and tested. No additional leaks detected.

Near Witte Rd, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL MFI2570FEZ Arrived onsite and found fridge power cycling randomly. Replaced control and UI. All checks good.

Near Cedar Forest Dr, Austin, TX 78750
Clif L.

Clif L.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to diagnose a range with a storage compartment not sitting properly below oven. Customer had already reposition drawer to proper alignment. Tested unit and found no other failures and no repairs needed at this time.

Near Mary Ln, Salado, TX 76571
David  Z.

David Z.

WASHER MAYTAG MHW6630HC0 "Arrived on site to diagnose a washer that was leaking. Performed diagnostics on unit. Customer also explained they had been washing a medium sized blanket in the bulky items cycle, and water had leaked from the back of the unit. Removed the upper vent hose and found water in it, and water trail down the back panel. Installed vent coupling to reduce splashing. Unit doesn’t leak in other cycles, and likely just had too much water for the items in the load. All is now working as designed. Call complete."

Near Horizon View Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB7979SHZ0 "Arrived onsite and found unit operating with failed adjusters, ordering adjusters to repair and returning with tracks. ; ordrng 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster)"

Near Mallard Ln, Austin, TX 78729
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator that would not cool. Inspected unit and work area. No repairs needed at this time. Call complete.

Near Cedar Mountain Dr, Waco, TX 76708
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4800XQ0 "Arrived on site for dryer not heating after heating element was replaced. Performed diagnostics mode and tested voltage to unit and found 240 volts. Gained access to timer and found 240 volts of timer from red to back and should be at 0. Found failed timer. . Removed timer and installed new. Tested unit and found all tested good.

Near River Oaks Cove, Georgetown, TX 78626
Richard P.

Richard P.

WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer leaking. Ran diagnostics and found no leaks during testing. Leak could be coming from the drain in the home. Just advised customer to monitor. Complete.

Near Northcrest Dr, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer leaking. Ran diagnostics and found no leaks during testing. Leak could be coming from the drain in the home. Just advised customer to monitor. Complete.

Near Northcrest Dr, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER WHIRLPOOL JDB9800CWP2 Arrived on site to replace control and vent assembly for dishwasher. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Rose Way, Salado, TX 76571
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for unit not filling up with water inside the unit. Found that door latch was not closing correctly. Replaced door latch. No leaks at this time. Job complete

Near Palm Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Ordering new sump and motor W10805015. Office to reschedule. ; ordrng 1 W10805015 (PUMP AND MOTOR )

Near S Austin St, Buda, TX 78610
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF130PAHB1 "Arrived to inspect dishwasher not closing properly.Found the left side rubber friction sleeve broke off, causing the door issues.Ordering the friction sleeve.Needs more work.; ordrng 1 WP8268961 (FRICTION SLEEVE)"

Near E Rancier Ave, Killeen, TX 76543
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site to diagnose refrigerator with half the led out in the RC ceiling light. Performed diagnostic and found bad led / control board. Replaced light control and retested. All lights are now working as designed. Call complete."

Near Lime Creek Rd, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE704DSS1 Arrived on job to install new vent. After replacement test operation. Dishwasher working properly. No leaks detected at time of service.

Near Toro Pass, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for for cooktop not igniting. Inspected unit and work area. Found spark igniter not sparking. Disassembled unit and found spark harness grounded to frame (see SD-quick pic). Will need to order harness and will return with module. ; ordrng 1 W10868537 (SWITCH HARNESS )

Near Axis Loop, Georgetown, TX 78628
Clif L.

Clif L.

WASHER MAYTAG MVWX600XW0

Near Shale Dr, Jarrell, TX 76537
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived to inspect French door refrigerator not cooling.Confirmed the complaint and plugged the unit back in and found the start device was defective.Removed and replaced it.Told customer to place a bottle of water in the freezer compartment and wait 24/48 hours for unit to reach optimal temperatures.All water lines were dry at the end of service.Job complete

Near County Rd 4830, Kempner, TX 76539
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL MFX2876DRM "Arrived on site and replaced control board kit recommended by tech line on previous visit. New kit had no effect, reinstalled old kit and spoke with tech line again and they said after checking voltage at the control board there is a short somewhere in the DC circuit causing the control board not to read that the doors are closed.

Near Roundup Trail, Austin, TX 78745
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0AS00 Arrived on site to found wrong board ordered. Ordering new board W11259785.; ordrng 1 WPW10486188 (CONTROL BOARD )

Near Rocky Bluff Dr, Austin, TX 78737
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived onsite and found back stops for upper rack needed. Also dispenser is broken. Ordering dispenser, and stops. . ; ordrng 1 WPW10195175 (dispenser) and 2 WPW10195622 (stop)s"

Near Needle Pine Dr, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4950XW0 "Arrived on site to install previous diagnosed parts. Removed failed valve and installed new. Performed diagnostics mode and ran test cycle. Monitored operation and observed for possible leaks. All tested good, no water leaks detected. ; ordrng 1 SEENOTE

Near Wolf Ranch Parkway, Georgetown, TX 78628
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit not filling with water. Tested unit. Found that latch to unit was not engaging to allow water to fill unit. Tested unit. Unit test good. No leaks at this time. Job complete

Near Algarita Ave, Austin, TX 78704
Richard P.

Richard P.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer door seal torn. Replaced door seal and added adhesive. Dryer tested good complete.

Near Medina Dr, New Braunfels, TX 78130
David  Z.

David Z.

MICROWAVE JENN-AIR JMV8208CS3 "Arrived on site to install previously diagnosed parts to resolve the non run, interlock switch issue. Replaced upper and lower interlocks and heir assisted micro switches. Tested and all is working as designed at this time. Door says slightly to the right lower corner, so if switches don’t resolve this a door / hinges would be next step."

Near MacKenzie Ln, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9600TW00 "Arrived on site and inspected washer and found washer is full of standing water drain pump is not working, removed all water from washer and recommended replacing drain pump. After replacing ran a diagnostic cycle and everything is operating properly. No water leaks detected at time of service, job complete."

Near Shannon Oaks Trail, Austin, TX 78746
Brandon C.

Brandon C.

DISHWASHER GE PDWT380V00SS "Arrived on site for customer complaint of unit not draining, found drain hose clogged, ordering drain hose. ; ordrng 1 WD24X10045 (drain tube a)"

Near Patagonia Pass, Austin, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL wrb322dmbm00 "Arrived on site to inspect refrigerator freezer door light not functioning properly. Upon further inspection, I found the door switch sticking inside the switch housing. The switch was good, but is sticking and not always opening to turn the light on. I removed and replaced the switch and tested and it is operating as designed. No water leaks observed during service, job completed."

Near Whittier Cove, Lago Vista, TX 78645
Eman J.

Eman J.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for a washer making loud noise and burning smell. Tested system found that the washer wasn’t balanced. I balance the feet of the washer. Ran diagnostics. No error codes and no noise when in high spin. Ran washer on drain and spin with empty basket, showed customer no noise is present. Customer asked can I add a full load of clothes. Ran system on drain and spin with full load. Showed customer no noise is present washer is balanced. Job complete."

Near Jackson Falls Way, Manor, TX 78653
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not filling up. Ran diagnostics and found error code for the shifter. Found that the actuator was causing the issue. Washer could not advance to the agitating cycle which was causing the washer to not fill with water the rest of the way. Replaced actuator and washer tested good and no leaks detected. Complete

Near S Stagecoach Trail, San Marcos, TX 78666
Andy  B.

Andy B.

WASHER MAYTAG MVW6230HW0 Arrived on site to install previously diagnosed motor. Removed failed part and replaced with new. Tested unit and found unit still not spinning properly. Found failed gearcase and basket. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11093899 (AGITATOR ) and 1 W11178224 (BASKET ) and 1 W11183985 (SPANER NUT) and 1 W11239857 (belt) and 1 W11423758 (GEARCASE )

Near Rio Grande Ave, Hutto, TX 78634
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of unit not draining or spinning clothes dry. Found unit timed out in first step of diagnostic test, pressure switch was never satisfied. Ordering pressure switch and control. ; ordrng 1 W11125159 (SWITCH)"

Near Bella Toscana Ave, Lakeway, TX 78734
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator that had freezer light go out and then the refrigerator lights go out. Inspected unit and work area. Customer said that the lights in the refrigerator section were flickering at first when the freezer light went out but now they’re just dead. Replaced freezer LED and unit began to light and work as designed. Call complete.

Near Doc Holliday Dr, Nolanville, TX 76559
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for no ice . Ran harvest , IM would cycle and activate valve but no water . Replaced valves . Re ran harvest . All checked normal . No water leaks detected at time of service . Job complete ."

Near N Lamar Blvd, Austin, TX 78752
Al R.

Al R.

RANGE WHIRLPOOL WFC150M0EB3

Near Thayer Drive, Killeen, TX 76549
David S.

David S.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived on site for refrigerator not cooling. I gained access to the compressor. I tested the pressure in the system and found the system low on refrigerant. I attempted to remove the he access port and found it broken off in the compressor. I removed the old compressor and installed new. I installed a Uv dryer. I preformed a push pull test and the unit operated as designed. I put a 4.8 oz charge into the system. I monitored the pressures of the and they showed good. Please allow 24 to 48 hours to get to temperature. Job complete.

Near Meandering Way, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=57 degrees. I found a large mass of ice on the evaporator/fan scroll. I advised the customer that I would have to reschedule to allow them time to frost the unit before I could complete the repair due to the possibility of damaging anything behind the fan scroll. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that they place towels behind and around the unit and unplug it to allow it to defrost. No water leaks observed during service. Unit was unplugged before I left and towels were placed around the unit. Customer left garage code with tech and advised that we can go in and repair the unit without him there. Office advised of this request. ;

Near Mt View Dr, Lago Vista, TX 78645
James C.

James C.

REFRIGERATOR THERMADOR T30IF900SP/07 "Arrived on site and tested operation. Found when door opened the lights and touch panel were not on. Found once turned on the touch panels flickered on and off for about 10 seconds then the lights turned on. Tested reed switch and found unit was not registering door closed and close door alert beeping. Unit cooling to proper temps. Unit will need new main control, touch panel and door switches to repair. Unable to locate switches in parts breakdown. Office to research parts and schedule return service for repair ; ordrng 1 10005853 (SWITCH ELEMENT) and 1 12027090 (CONTROL) and 1 12029580 (DISPLAY) and 1 RESEARCH (DOOR SWITCH)"

Near , CT
Kevin B.

Kevin B.

DRYER WHIRLPOOL MEDB835DW4 Arrived on site and found a rattling noise call dryer is running. Disassembled dryer and found fan blade shroud is making contact with fan blade after correcting noise has stopped. Job complete

Near Drury Ln, Austin, TX 78737
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site for dishwasher leaking. Tested and inspected unit and found failed gasket, strike, latch and spray arms. Ordering needed parts. Office to schedule return trip. Instructed customer on leak to to keep very close eye on unit to prevent water damage risk.; ordrng 1 W10803178 (arm-spray) and 1 WPW10544004 (door latch strike) and 1 WPW10605345 (arm-spray) and 1 WPW10653840 (door latch)"

Near Sandy Hill Ranch Rd, Elgin, TX 78621
Richard P.

Richard P.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer making a noise. During testing found that the drum is out of round and the motor is making a whining noise. Ordering parts and office to schedule. ; ordrng 1 W10626460 (drum) and 1 W11105178 (motor-drve)

Near Conway Dr, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived onsite for the refrigerator not cooling properly. During testing found that the power cord is working fine. Replaced the control box and issue was not resolved. Did further testing and found the the evaporator fan motor is causing a dc short causing the issue. During installation of new Evap fan. Found that the fan motor was defective it was broken. Ordering evap fan motor and office to reschedule. ; ordrng 1 W10359880 (motor-evap)

Near River Oaks Dr, New Braunfels, TX 78132
Scott  M.

Scott M.

BUILT IN COFFEE JENN-AIR JJB6424HL0 Arrived on site for coffee maker flashing close door and not starting . Reset infusion slide . Unit functioning normally. Made cup of coffee . No water leaks detected . Job complete .

Near Research Blvd, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for no cool and no ice. Found freezer not freezing,removed evaporator cover found small ice ball on inlet to evaporator,heat exchanger heavily corroded diagnosed a leak at heat exchanger. Sealed system will need to be rebuilt replacing all tubing and compressor.

Near Stratford Dr, Austin, TX 78746
Paul R.

Paul R.

WASHER MAYTAG MVWB750WQ0 Arrived onsite for a washer displaying an F51 error code. I could see clothing between the basket and tub. I removed 2 towels and a shirt. I tested the unit and it worked as designed. I explained to the customer that the bearings sounded a little louder than normal and if they get worse the unit would need a bearing job. There were no water leaks present at the time of service. Call complete.

Near Fence Post Trail, Austin, TX 78750
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0ES Arrived on site to replace board. Replaced board test unit and unit test good job complete unit heating correctly

Near Camino Vaquero Pkwy, Austin, TX 78748
James C.

James C.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site and tested operation. Found error for float switch in drip tray. Found drip tray full of water caused by a hole in the drain line near pump. Also found water supply connection is cross threaded. Unit will need new fill valve and drain tube to repair. Both parts are expart and office will schedule return service. ; ordrng 1 W11036161 (DRAIN TUBE) and 1 W11434044 (VALVE)

Near Scenic Dr, Horseshoe Bay, TX 78657
David S.

David S.

DRYER WHIRLPOOL WED5000DW2 "Arrived for lint tap not catching any lint. I inspected the unit and work area. I tested the dry for good air flow, the air flow tested good. I inspected the blower wheel and motor. I found both to be free of lint and debris. I am replacing the lint screen, as the lot screen looks to be out of shape. I called Techline and spoke to Andy I got sr#7728002983, I advised techline of the situation, and thy agreed replaced the lint screen. Job complete."

Near Thunian Pass, Pflugerville, TX 78660
Noah D.

Noah D.

DRYER WHIRLPOOL WGD4850HW0 "Arrived on site to inspect gas dryer for not heating, upon inspection found the gas not releasing to be lit, replaced igniter and Valve and found no change, ordering flame sensor ordrng 1 338906 (SENSOR )"

Near E Mountain St, Seguin, TX 78155
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 "Arrived to install previously ordered parts.In an attempt to remove and replace the motor, the blower cracked.Ordering the blower wheel, blower housing, PTS relay and will return with previous parts. ordrng 1 WP694089 (WHEEL BLOWER) and 1 WP8577230 (HOUSING BLOWER) and 1 WPW10117655 (PTS RELAY)"

Near Co Rd 3270, Kempner, TX 76539
Al R.

Al R.

DISHWASHER FRIGIDAIRE FDB1050REC2 "Arrived to install previously ordered parts.Found the unit was burned at the control and junction box.Unit combusted from inside

Near Tripp Trail, Killeen, TX 76543
James C.

James C.

REFRIGERATOR JENN-AIR JCD2389DTB Arrived on site and installed new water line to ice maker. Found fresh food door gasket magnet is no longer magnetized throughout the majority of the gasket and the gasket will not seal to unit. Unit will need new fresh food door gasket. Part shows out of stock. Office to schedule return service. ; ordrng 1 WP61005944 (seal- f.f.)

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM704ESS3 "Arrived on site to inspect dishwasher not drying or cleaning dishes. Upon further inspection, I found the unit with no rinse aid and the customer has a water softener system. Placed the unit in diagnostics showing no error codes a continued with testing. Unit operated as designed. I made recommendations for detergent/rinse aid use as well as use and care. No water leaks observed during service, job completed."

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

COOKTOP JENN-AIR JGC7636BP00 "Arrived on site to inspect cooktop ignitor. Upon further inspection, the customer advised that the burner ignitor are sparking while the burner is lit. I found that the burner caps were not seated correctly on the burner bases. I corrected the burner caps and tested all burners. All are operating as designed. I advised the customer that each burner will re-ignite if the ignitor senses no flame or too small of flame. I demonstrated this by turning each burner on and blowing the flame out and the ignitors arced and re-lit the burners. Unit is operating as designed. No gas leaks detected during service, job completed. I could not get a photo of the MS placard due to the wall oven being installed under the cooktop and the oven was difficult to remove."

Near River Vista Rd, Andice, TX 78628
Jacob S.

Jacob S.

DRYER WHIRLPOOL WHD5090GW0 "Arrived onsite for unit times not being consistent. Called Techline. Suggested lint blockage in front of lint coils, no lint was found. Had me run through diagnostics, checked for error codes, no error codes present. Suggestions customer to have to get used the drying times of the unit. Got SR#7728000635. No issues at this time. Job complete"

Near Canoga Ave, Austin, TX 78724
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite for refrigerator filter door not staying closed. Inspected unit and work area. Found failed filter housing. Removed filter housing and installed new. Tested filter door operation. All tested good, no water leaks detected."

Near Sandpiper Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and found ice maker with E2 error unable to run motor properly. Advised customer that icemaker is needed.

Near Yaupon Dr, Austin, TX 78759
Brandon C.

Brandon C.

RANGE KITCHENAID KFDC506JSS00 "Arrived on site to replace door frame, opened box in front of customer, door frame is damaged. Ordering door frame again; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11385801 (DOOR FRAME)"

Near Lodestone Ln, Lakeway, TX 78738
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSCS25FTMS02 "Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I found the dispenser motor had water inside of it and was badly corroded. Also found the washers and seal for the shaft were badly corroded or damaged. The shaft had rust built up on it that would not remove. I am ordering the washers, seal and CNOTE-LSO PER CUSTOMER REQUEST and will return with the motor and shaft. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WP2198628 (seal) and 1 WP2212370 (washer) and 1 WP2305382 (washer)"

Near Tiger Valley Ln, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR GE GSS25GMHJCES "Arrived on site to inspect refrigerator water not cold. Upon further inspection, the customer advised that the water dispenser is not working; the water comes out too slow and eventually goes to a trickle. I tested the water dispenser and the water trickled out. Removed the filter and tested and nothing came out. Placed my bypass in the filter head and still failed. I advised the customer of my findings. I am order the filter head assembly ad will return with the valve and replace both. No water leaks observed during service. ; ordrng 1 WR17X22074 (FILTER HEAD)"

Near Crockett Loop, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and found control panel is not functioning, need to order one, replaced detergent drawer due to discoloring. No water leaks from connections at time of service.; ordrng 1 W11112656 (console)"

Near Naples Ln, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAHB Arrived on site to test unit for unit not drying correctly. Found dispenser not dispensing jet dry. Replaced dispenser test unit and unit test good job complete.

Near Windsor Blvd, Lockhart, TX 78644
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to replace board. Replace board test unit and light turning off and unit working correctly job complete

Near Beechnut Dr, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to test unit for dispenser broke. Found dispenser broken replaced parts test unit and unit test good job complete.

Near Windsor Blvd, Lockhart, TX 78644
David S.

David S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for microwave having no power. I inspected the unit and work area. I found the switches to be good and the thermal fuse was blown. I am ordering a magnetron W10818686, and will return with the thermal fuse, cap, diode, control, and both interlocks to complete the repair. .; ordrng 1 W10818686 (magnetron) and 2 W11197766 (interlock)s"

Near Alloro Dr, Austin, TX 78717
David  Z.

David Z.

WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose washer that was showing Lf error to customer. Performed diagnostic on unit and found F8E1 for long fill. Tested valves and could hear them humming, but not producing any water. Removed hoses and tested in drain and found water flow fine. Replaced valves / housing. Retested and unit is now filling as designed. No water leaks found. Call complete."

Near Corbin Creek Cove, Austin, TX 78717
Robert J.

Robert J.

OVEN WHIRLPOOL WFG525S0HS1 Arrived on job for complaints of not lighting oven. Found the control not responding.After replacement test operation. Oven working properly.

Near Sage Meadows Dr, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site for loud noise. Ran diagnostics diagnosed loud noise from damper control opening and closing,gears inside of control making loud noise ordering damper control ; ordrng 1 WPW10479155 (DAMPER CONTROL)"

Near Roland Johnson Dr, Austin, TX 78752
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDT975SAHZ0 Arrived onsite for dishwasher not powering on. Customer has dishwasher unplugged. After plugging dishwasher in it powered on. Ran diagnostics. Everything works as designed. Job complete.

Near Pegasus St, Austin, TX 78727
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to install previously diagnosed parts to resolve wash motor error. Installed new sump and motor assembly and retested. Diverter is no longer constantly running and unit is functioning as normal. No water leaks found. Use concession issued by KitchenAid for repair. Call complete.

Near Hollis Ln, Cedar Park, TX 78613
David S.

David S.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer leaking. I inspected the unit and work area. I inspected the bellow and found no ropes or tears. I ran the unit through an automatic cycle and found no leaks coming from the valves or hoses. I gained access to the inside of the unit and found no water markers or water trails inside. I checked all hose connections and found none loose or broken. Now water leaks detected. Unit is operating as designed. Job complete.

Near Casiano Cove, Hutto, TX 78634
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for oven intermittently not heating time jumping and not chiming when timer goes off. I inspected the thermostat with my multi meter which resulted in a bad ohm reading. I am ordering a thermostat. I also noticed the turn table tray is chipped so I am ordering new tray. I replaced the control in attempt to remedy the chime and advised the customer to connect with whirlpool wifi. After changing the control I tested the timer chime and it tested good. Unit is functioning now but will need that thermostat. Ordering (W10818723) tray and (WP4449751) thermostat ; ordrng 1 W10818723 (tray-cook) and 1 WP4449751 (thrmst-fix)

Near Tippys Ter, Austin, TX 78717
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for refrigerator that’s leaking water out of the dispenser. Inspected unit and work area. Customer advised that the unit is slowly dripping water from the dispenser even when not in use. Found water water slowly dripping fro the dispenser. Removed back panel and found valve not closing all the way and allowing water through. Replaced water valve and tested unit. Unit is working as designed. Call complete.

Near Southern Draw Dr, Temple, TX 76502
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to diagnose refrigerator with a constant P0 error. Performed diagnostic on unit. Every 4-5 minutes unit will shut down and restart, throwing P0 error. Checked voltage going in, and unit does have a constant 120VAC with no drops. Measured voltage at power board and verified steady 120. Found that unit drops power at the P1 connector on the control when it cycles. Checked voltage draw at compressor and found it pulling 1.45 - 1.6 amps, which is higher then normal. Customer informed me that the compressor was making louder noises about a week before the P0 issues. Advised customer we would need to start with a power board, via cc. Call complete."

Near Faubion Trail, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI15NDXZS0 "Arrived on site for no ice. Found broken pan,replaced defective pan,ran diagnostics all test passed."

Near Big Horn Dr, Austin, TX 78734
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for fresh food section freezing. I inspected the unit and work area. I found the diffuser stuck open and not moving. It appears the diffuser and thermistor come as one unit. I am ordering the diffuser W11317276 to complete the repair. Reschedule ordrng 1 W11317276 (diffuser)

Near Strathaven Pass, Pflugerville, TX 78660
Eman J.

Eman J.

WASHER MAYTAG MVWB835DW4 Arrived onsite for washer making clacking noise. Tested system found no error codes or noise present in diagnostics. Ran washer with a load on Rinse and spin cycle. Still no clacking noise present. Advised customer to record noise next time it’s present.

Near Blackacre Trail, West Lake Hills, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Arrived on site to diagnose a refrigerator that is not draining from the evaporator drain pan in RC. Tested unit and found even though unit has been thawed I am not able to get even weedeater line through the drain tube as it has been collapsed by foam. Will need to document with tech line to get file number for extended warranty company.

Near Davis Mountain Cir, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF540CWHW01 Arrived onsite and provided customer instruct on unit deli drawer design. All checks good.

Near Bilboa Dr, Austin, TX 78759
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site ,replaced switch harness and spark module. Did advise customer to be careful when using water to clean up .as well as to avoid spil overs . No gas leaks detected at time of service . Job complete ."

Near Chayton Cir, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW95HEXL2 Arrived onsite for unit. Tested unit. Got F1E1 error code. Found that control board was not communicating. No issues at this time. Job complete

Near West Ave, Austin, TX 78701

View More