Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/28/2020
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for left rear burner not igniting. Found burner cap not sitting on burner head correctly. Secured burner cap test unit and unit test good job complete
Near Cedar Park, TX 78613
Lou
Job Details: 04/28/2020
DISHWASHER LG LDS5040ST "Arrived on site to inspect dishwasher with rust in the tub. Upon further inspection, I found rust residue around the gasket of the sump assembly. I inspected the racks for any rust spots and both were clear. I found rust residue on the elements. I found residue on the inner door panel and the dispenser as well. Recommended to the customer to clean the unit with a dishwasher cleaner and see if that would help get rid of the residue. Attempted to contact lg techline to inquire about this issue and if they’ve had anything reported on it, but the call kept dropping
Near Lakeway, TX 78734
Luis
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for cooling compliant. Unit running,ran diagnostics bimetal reading open with temp in freezer at 7° diagnosed unit will need harness assembly and main control. Need AUTHO ; ordrng 1 NEEDAUTHOFORHARNESSANDMAINCONTROL and 1 W11449066 (HARNESS )"
Near Belton, TX 76513
Jonathan
Job Details: 04/28/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site for freezer that is frosting at the top. Inspected unit and work area. Found gasket not creating full seal around the door. Silicone the edges of the liner to seal off any airflow potentially coming from the insulation and reheated gasket to form a better seal. Unit is working as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 04/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of fan error. Found the blower not working. Replaced fan and test unit.
Near Temple, TX 76502
Jonathan
Job Details: 04/28/2020
DISHWASHER FRIGIDAIRE FGID2466QF5A Arrived onsite for dishwasher that has two missing spray arms. Inspected unit and work area. Found middle spray arm and lower spray arm detached from the unit. Both arms had been broken. Replaced lower spray arm but was sent with upper spray arm instead of middle. Ordering correct part and will return; ordrng 1 5304506740 (spray arm)
Near Copperas Cove, TX 76522
Al
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect damaged freezer handle.Confirmed, removed and replaced it.Reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete"
Near Round Rock, TX 78664
David S
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for dishwasher not working. Inspected the unit and work area found the dishwasher full of water. Hit cancel I have the dishwasher , I could hear the motor humming but not draining. I inspected the after disposal and found the dishwasher plug not punched out. Removed the plug and tested the unit. Unit operated as designed, no Katerina leaks detected.job complete."
Near Taylor, TX 76574
Andy
Job Details: 04/28/2020
REFRIGERATOR GE TBX16SITDRWH Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed evaporator frost up due to defrost issue. Ordering bi-metal and defrost heater. Could not locate bi-metal on parts break down. Ordering parts research. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 WR49X393 (def htr kit)
Near Austin, TX 78727
David
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Arrived on site to diagnose a refrigerator that was not cooling well and fan not running. Removed panel in FC and fan kicked on. Fan was pinched and not running. Defrosted Evap and replaced main control. Customer had said the unit had been run in warm for a while. Retested and fans are now working as designed and unit is cooling. Call complete.
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/28/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for right front burner not igniting correctly. Found burner cap not sitting correctly and unit still taking a little longer then normal. Advised customer to turn burner on and off to let the gas sit correctly then ignite again. Job complete.
Near Austin, TX 78749
Leonardo
Job Details: 04/28/2020
DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site to test unit for dishwasher leaking. Test unit for leaking and found leak coming from the diverter motor. Replaced sump and motor Unit test good no leaks present at this time.
Near The Hills, TX 78738
Brandon
Job Details: 04/28/2020
COOKTOP KITCHENAID KCGD506GSS00 "Arrived on site for customer complaint of rear left no flame, and center rear orange tips. I removed the orifice and found good gas pressure to left rear burner, changed the orifice, same issue occurred, no flame. Ordering regulator, burner valves, tubing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB ) and 1 W10449143 (regulator) and 1 W10827690 (tubing-gas) and 1 W10827692 (tubing-gas) and 1 W10844472 (valve-brnr) and 1 W10844473 (valve-brnr)"
Near Austin, TX 78746
Luis
Job Details: 04/28/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site for no ice. Removed front cover found broken wire on grid cutter,ran diagnostics good water flow entering reservoir pumps powered on,compressor powered on frost forming on evaporator plate. Diagnosed unit would need a new grid cutter,installed a new grid cutter assembly.
Near Killeen, TX 76549
Cliff
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Arrived on site to diagnose a refrigerator with damaged handles. Found thread and handle for set screws damaged. Replaced handles and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site to inspect fridge for not producting ice in rf icemaker, upon inspection found the heater wires had been cut and the inlet lines had frozen, ordering inlet line. ; ordrng 1 W10917894 (TUBE )"
Near Pflugerville, TX 78660
Andy
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site for refrigerator making loud noise, ice door stuck and ice at bin and Tested and inspected unit and found all ice door operations normal, showed user care guide that ice door can stay open a few seconds after removing cup from lever, And instructed customer that it is recommended to clean ice bin area every 2 to 3 weeks to reduce ice buildup. Inspected noise issue and found tubing rattling at compressor. Added needed pads from truck stock. Tested unit and all operations are normal. No water leaks present at time of service."
Near New Braunfels, TX 78130
Robert
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of communication error. Found the control nor reading console. Replaced control. No leaks detected at time of service.
Near Austin, TX 78730
David
Job Details: 04/28/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to install previously diagnosed parts to resolve the leak coming from back of unit. Installed new tub in unit and retested. Unit ran through diagnostic cycle, and stopped almost at the end cause lock disengaged. Checked on latch and found connector would not stay seated in latch, needs new latch. Ordering 1 WPW10443885. . ; ordrng 1 WPW10443885 (door lock)"
Near Austin, TX 78704
Wesley
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and found freezer gasket becoming misformed. Heat treated to restore seal. All checks good. Unit is now sealing properly.
Near Austin, TX 78738
Brandon
Job Details: 04/28/2020
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of microwave fan running long after cooking is complete. Called techline, they said this is normal even after a 1 second cook time for the fan to run for five minutes, it’s built into the software. File number 7724491507"
Near Spicewood, TX 78669
Brandon
Job Details: 04/28/2020
MICROWAVE KITCHENAID KMHS120ESS8 "Arrived on site for customer complaint of UI panel not working, found miscommunication between control and UI panel. I replaced both parts, unit tested good."
Near Leander, TX 78641
Paul
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 Arrived onsite to replace the previous diagnosed parts. The charge in the system seemed a little low but the unit already had the new style black evaporator in the RC. I replaced the compressor and installed a low side service tap. I installed a UV drier. I replaced the RC evaporator thermistor and mounted it with foil tape and a zip tie. I replaced the fan scroll. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and found it working as designed with a great frost pattern. Call complete.
Near Temple, TX 76504
Al
Job Details: 04/28/2020
WASHER LG WM3470HWA "Arrived to inspect washer leaking from underneath.I stacked the unit, removed the lid and started a clean tub cycle.As soon as the wash cycle began the tub began leaking. I inspected the bellow, drain hose and pump and all checked out fine.The tub is cracked and will need replacement.Ordering authorization and research.; ordrng 1 CNOTE (2HOURS) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2MAN) and 1 CNOTE (RESEARCH INNER, OUTER TUB, ROTOR, STATOR DOOR GASKET, )"
Near Austin, TX 78703
Leonardo
Job Details: 04/28/2020
RANGE KITCHENAID KSDB900ESS1 Arrived on site to test unit for cancel buttons not working. Replaced panel under 5year warranty on panel test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 04/28/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the cooktop grates being warped, I removed and replaced the grates. No gas leaks detected during service, job completed."
Near Austin, TX 78731
David
Job Details: 04/28/2020
MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed parts to resolve no operation / MW not shutting off. Installed proper microswitches and retested. Unit now came on and shut off after 3 seconds. Called tech line as issue should have been resolved with switches. Issue still persisting. Troubleshoot down to relay on control not closing. Ordering W10276423 control. Office to reschedule when shipping date is available on PSP ordered item. ; ordrng 1 W10276423 (panl-cntrl)
Near Killeen, TX 76544
Al
Job Details: 04/28/2020
WASHER AMANA NTW4516FW3
Near Gatesville, TX 76528
Jonathan
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site for a dishwasher that would fill with water. Inspected unit in the work area. Place unit in a normal wash cycle and unit begin to fill with water. Placed an in-service diagnostics and found F7 E1 (no heat) and F6 E1 (no/low water). Ran unit through an auto diagnostic cycle and unit would not spray. Removed front panel and found the motor connector loose from the control. Connected motor to control to form better seating and tested unit. Unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect refrigerator not dispensing water. I tested the water dispenser and no water came out. I accessed the reservoir/valve assemblies and removed the water line from the left hinge to the valve and f undo ice built up inside. Cleared the ice and contacted techline and spoke to Adrain and advised of my findings.
Near Austin, TX 78738
Luis
Job Details: 04/28/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for unit making too much ice. Diagnosed a defective bin thermistor,installed a new bin thermistor"
Near Austin, TX 78758
David S
Job Details: 04/28/2020
MICROWAVE WHIRLPOOL GH7208XRY1 "Arrived on site for microwave not heating up. Spoke with customer about the unit, he stated the blower isn’t coming on either. I tested the microwave and it would not heat. I lowered the microwave down so I could feel around the case where the magnetron is and it was hot to the touch. Because of the size of the microwave it is going to take two technicians to remove and reinstall the unit. As of right now it sounds like, based off of what I have seen, heard and what you have told me. This microwave will need an inverter, magnetron, and new control board 8206603. I will have to order the control board 8206603,; ordrng 1 2MAN (2 MAN) and 1 8206603 (RELAY BOARD)"
Near Austin, TX 78705
Wesley
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KRFF300EWH01 Arrived onsite and found freezer door out of alignment and advised customer on findings. Corrected alignment and corrected seal. All checks good.
Near Round Rock, TX 78681
David S
Job Details: 04/28/2020
OVEN GE JGBP33SEM1SS "Arrived on site to install previous diagnosed parts. Removed old door panel and bracket and replaced with new. Tested door operation, all tested good."
Near Georgetown, TX 78626
Cliff
Job Details: 04/28/2020
WASHER WHIRLPOOL NTW4516FWD Arrived on site to diagnose a washing machine that is shaking abnormally during spin. Tested unit and found suspension rods worn out. Replaced suspension rods and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Florence, TX 76527
Cliff
Job Details: 04/28/2020
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found bin level thermostat out of range. Thermostat will need to be replaced to complete repairs.ordrng 1 WP2313633 (thermostat)
Near Georgetown, TX 78628
Paul
Job Details: 04/28/2020
WASHER LG WM8000HVA "Arrived onsite for a washer not dispensing thru the softener. I tested the washer and found all valves passing good water pressure. I found the dispenser not siphoning the water out of the softener side correctly. The drawer needs to be replaced. Ordering AGL73712602 PANEL ASSEMBLY,DRAWER. Office will need to RS.; ordrng 1 AGL73712602 (PANEL ASSEMBLY,DRAWER) and 1 RS (OFFICE WILL NEED TO RS)"
Near Austin, TX 78744
Kevin
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found refrigerator is not connected to power, customer states items are freezing in the fresh food side. Replaced diffuser to correct issue. If customer calls back refrigerator will need to be connected to power for at least 36 hours before technician arrives in order to diagnose properly, Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM01 Arrived on job for complaints of warm temperature. Found the evaporator motor not running with 120v supply good. Replaced fan motor and tested. No leaks detected at time of service
Near New Braunfels, TX 78130
Robert
Job Details: 04/28/2020
WASHER WHIRLPOOL WFW97HEDC0 Arrived on job for complaints of error code . Found the dispenser dumping too much soap. Also trap clogged. ; ordrng 1 W10842325 (dispenser) and 1 W10903220 (trap)
Near Round Rock, TX 78681
Andy
Job Details: 04/28/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to install previously diagnosed water filter housing and valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Cliff
Job Details: 04/28/2020
WASHER MAYTAG MVWC400XW3 "Arrived on site to diagnose a washing machine that is not cycling. Tested unit and found failed gear case, actuator, and tub ring
Near Buda, TX 78610
Leonardo
Job Details: 04/28/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for dispenser not opening. Test unit and found broken dispenser. Replaced dispenser test unit and unit test good job complete no leaks present at this time
Near Austin, TX 78733
Kevin
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and inspected dishwasher and found power cable to control board is not connected. After resetting connector power has been restored. Also found door has been removed from hinges and reattached hinges and reset tension springs. Also found dishwasher cannot be square in cabinet floor tile is not cut properly. Left side of dishwasher sits too far back and right side is too far forward not allowing door to close properly. Floor will need to be adjusted to correct the issue. No water leaks from connections at time of service, job complete.
Near Belton, TX 76513
Jonathan
Job Details: 04/28/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for a washer that won’t start a cycle. Inspected unit and work area. Customer advised that the unit will start cycles but will intermittently not start a cycle. When this happens they will have to power cycle the unit and the unit will start to work again but after several loads will do the same thing. Tested unit in a mixed and normal cycle. Both times the unit started. Placing it in service diagnostics and found an F0 E3 (overload) error code. Play spirit in an auto cycle and unit ran as designed. I called tick line and spoke to Robert SR # 7727683861. H had me check the reed switch magnet on the lid to ensure it didn’t slip out of place. Magnet was in place. He then advised to just go ahead and replace the console in case the key pad was intermittently faulting. Replaced console and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78737
Kevin
Job Details: 04/28/2020
DRYER WHIRLPOOL WED87HEDW0 "Arrived on site and inspected dryer and found no power showing on display , power at terminal block is correct. Found fuse, cut off, and all thermistors are working properly. Replaced control board and all function has returned to dryer. Job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/28/2020
FREEZER WHIRLPOOL WRF736SDAM14 "Arrived on site to inspect fridge for frost and water issues, found no water droplets and no frost. Job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/28/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site to inspect fridge for lights not illuminated, upon inspection found one of the lower strings out, replaced Led module and retested. All functions returned. Complete"
Near Austin, TX 78732
Luis
Job Details: 04/28/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for thin ice. Found broken grid cutter also found crack on water pan causing water to leak out of pan. Ordering new pan and grid cutter; ordrng 1 WP2324334 (WATER PAN)
Near Buda, TX 78610
Leonardo
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not coming on. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78746
Kevin
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived on site and inspected refrigerator and found water filter housing is leaking. Removed housing and after replacing it leaking has stopped. Water filter is also defective and will need to be replaced.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/28/2020
REFRIGERATOR FRIGIDAIRE LFTR1814LWA "Arrived on site for customer complaint of refrigerator not cooling, found out customer received unit from a friend who had transported the unit on its back. I found sealed system issue, compressor and all fans running, no heat on condenser line, and unit did not cool at all.
Near Belton, TX 76513
Jonathan
Job Details: 04/28/2020
OVEN MAGIC CHEF 9875XRB "Arrived on site for oven that won’t heal properly. Inspected unit and worse area. Tested voltage going to the unit and found 236 V going tell me I want to L2. Tested continuity and resistance going through the baking element and found element within range. Tested voltage going to the baking element went in a bag and found 0 V going across the element but 122.3 V going from each of the terminals to ground. Tested voltage going to the broiling element during a broiling cycle and found 236 V going across. Spoke to CS and was advised this was a control or clock issue. Ordering parts and office will have to research parts If parts are found, office will need authorization from extended warranty and will need to contact customer for reschedule date. ; ordrng 1 7003P048-60 (CLOCK) and 1 7601P214-60 (CONTROL)"
Near New Braunfels, TX 78130
Robert
Job Details: 04/28/2020
VENTHOOD WHIRLPOOL UXT3030ADB2 Arrived on job for complaints of fan not working. Found 120v to fan no operation. Replaced fan motor and tested.
Near Lakeway, TX 78734
Brandon
Job Details: 04/28/2020
COOKTOP JENN-AIR JGCP548HL00 "Arrived on site for customer complaint of unit flames being orange, found unit needs LP conversion kit. Ordering to be shipped to customer, customer knows a plumber needs to install. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 W11428599 (LP CONVERSION KIT)"
Near Round Rock, TX 78665
David S
Job Details: 04/28/2020
MICROWAVE WHIRLPOOL WMH53520CS5 "Arrived on site for microwave light staying in and close door showing up on screen. I inspected unit and work area, found the micro switches had failed. I replaced all 3 switches. I tested the unit and it heated a mug of water and the light no longer stays on."
Near Cedar Park, TX 78613
Lou
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Ran the unit through testing and it operated as designed. Contacted the builder and he advised that the unit was making a loud noise possibly during heated dry cycle. Ran the unit through another diagnostics test and again, no noises and it operated as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 04/28/2020
WASHER GE GTW485ASJ4WS Arrived to inspect washer starting on its own.Customer advised he had a visitor who washed an un even load and unit began knocking and walking across the floor.I plugged it in and found it was still draining and done so when the failure occurred.I reset the unit and started a quick load and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78751
Luis
Job Details: 04/28/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for water leaking and ice on evaporator cover. Customer defrosted unit,removed cover found ice build up on evaporator,removed ice build up,replaced fan assembly that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow,changed defrost setting to basic."
Near Leander, TX 78641
Paul
Job Details: 04/28/2020
REFRIGERATOR LG LFXS29766S/01 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the main control and updated the software. I tested the unit and monitored the RC temp until it reached 52 degrees and it was still dropping. The unit appears to be working as designed. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 04/28/2020
WASHER MAYTAG MVWB965HW0 Arrived onsite and found inlet hose leaking. Advised that sealing gasket was missing. Customer will replace water lines to repair.
Near Leander, TX 78641
Lou
Job Details: 04/28/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to inspect dryer not heating. I opened the door and held the door switch closed and turned the unit on and found that the element was not illuminating in the back left vent area. I removed the back panel and found a large amount of lint on the inner side of the back panel. Checked ohms to the element and found it open. I removed and replaced the element and removed the lint from inside the cabinet of the unit. Showed the customer the large amount of lint and then tested airflow to the unit. The unit is not circulating air at all. Also, I found the belt was torn and the back left roller was almost seized. I am ordering the dryer repair kit and scheduled return service Recommended that the customer have a vent cleaning service check the vents. No lint observed st the end of service. ; ordrng 1 4392065 (dryer repair kit)"
Near Austin, TX 78733
Kevin
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site and inspected refrigerator and didn’t find any leaking from new reservoir. There is still condensation buildup from an air gap on the freezer door and recommended that customer defrost refrigerator entirely to clear ice inside of rail. Door may close properly after that, if not a new rail may be needed. Job complete"
Near Belton, TX 76513
Al
Job Details: 04/28/2020
DRYER WHIRLPOOL WED5620HW0 Arrived to inspect dryer noises. Customer at clinic advised the noises didn’t exist anymore. No services needed.Job complete No work preformed on this date.
Near , TX 78634
Andy
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found all operations are normal. Showed customer user care guide on refrigerator noise and instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Temple, TX 76502
Jonathan
Job Details: 04/28/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that will fill but won’t agitate or spin. Inspected unit and work area. Placed unit on service diagnostics and found an F7 E5 (shifter fault) and F7 E6 (motor fault) error codes. Placed unit in an auto test and Unit plus not agitate or spin. Tested the unit through the shifter test and found the shifter open. Tested continuity through the harness and found continuity.
Near Belton, TX 76513
Jonathan
Job Details: 04/28/2020
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived onsite for cooktop that won’t turn off the cooktop light that won’t turn off. Inspected unit and work area. Remove the cooktop and took off top panel. Found right front infinite switch keeping the cooktop light on. Replaced switch and tested unit. Unit is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/28/2020
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site for customer complaint of unit making loud noise during bake cycle. Found noise coming from convection fan, I replaced convection fan, unit tested good."
Near McGregor, TX 76657
Jonathan
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS555S1HB00 "Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Place unit in service diagnostics and tested thermistors, evaporator fan, and ice harvest. Unit operating as designed except for the harvest deeming the ice bin as full. Tried to move icemaker arm and found it seized. Replaced ice maker and tested unit in a harvest. Unit found the bin not full and filled with water. Call complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of lights not working, found modules had failed, I replaced modules, unit tested good."
Near Granger, TX 76530
Cliff
Job Details: 04/28/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher with a door gasket not seated. Found door gasket has come out of mounting on upper right corner. Re-mounted gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78738
Luis
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door issues. Diagnosed damaged right side door skin,removed door skin installed a new door skin to right side."
Near Cedar Park, TX 78613
Lou
Job Details: 04/28/2020
FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site to inspect freezer door gasket came loose and not sealing. Upon further inspection, I found that the door gasket, at the bottom l the door, had come untucked. I removed the screws and retucked the gasket and secured it with the screws. Using my heat gun, I reshaped the gasket and it is sealing correctly. I recommended to the customer to keep the door closed for 6-8 hours to allow the gasket to mold to the chassis of the unit and stay sealed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher still leaking. Tested and inspected unit and found failed drain pump and inlet valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Kevin
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site and replaced door diagnosed by previous technician, no water leaks detected at time of service, job complete."
Near Hutto, TX 78634
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer continually spinning and draining at the end of the cycle. Inspected the water pressure tub and found no debrief or kinks in the line. Ran unit through a test cycle, unit operated as designed. I tested voltage to from the acu to the water pressure switch, was getting good voltage. I replaced the water pressure switch. Spoke with customer about how the unit operates and found out they are on a water softener. Explained to customer about soap usage while on a water softener. Unit is operating as designed no water leaks detected. Job complete."
Near Harker Heights, TX 76548
Cliff
Job Details: 04/27/2020
DRYER LG DLE2301R Arrived on site to diagnose a dryer with long dry times. Tested unit and found clogged external venting. Advised homeowner on findings and recommended duct cleaning company to take care of issue.
Near Lockhart, TX 78644
Jacob
Job Details: 04/27/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite to replace parts ordered by previous tech. Replaced all parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site and inspected refrigerator and found a small amount of frost on top of freezer door. There is no frost building up on the freezer liner. Removed old silicone and added new silicone around the entire perimeter of the freezer. Lower part of cabinet behind kick panel cover is pushed away and may be causing air gap. Reported findings to techline, 7727668879"
Near Round Rock, TX 78665
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer showing LOC. Inspected unit and found unit set to UI lock. I showed the customer how to unlock and lock the unit. Ran unit through test cycle, unit operated as designed no water leaks detected."
Near Fort Hood, TX 76544
Al
Job Details: 04/27/2020
FREEZER WHIRLPOOL WRT311FZDW01 Arrived to install previously ordered parts.Removed and replaced the door and nameplate.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78738
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KBSD608ESS00 Arrived on site for customer complaint of broken ice bin and ice not dispensing and ice clumping together. Found air leak coming from ice door and motor not closing all the time. I replaced motor and ice door as well as ice bin. Unit tested good
Near Kingsland, TX 78639
James
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived on site and tested operation found condenser clogged up and unit set to 5 degrees in freezer. Actual temps were freezer at 18 fresh food at 37. Found unit had just gone through e defrost cycle. Cleaned condenser and set temps to recommended setting. Unit tests good. Job complete.
Near Austin, TX 78734
Luis
Job Details: 04/27/2020
ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for no ice. Removed cover found broken wire to grid cutter,ran diagnostics pump would not power on,frost forming on evaporator plate. Ran unit through a normal cycle pump would power on and off found damaged wire at harness repaired harness ice formed on evaporator plate. Replaced grid cutter.; used 1 WP2313637 (GRID CUTTER) from stock"
Near Elgin, TX 78621
Scott
Job Details: 04/27/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not heating . Found high limit had blown again . Replaced thermostat , tested unit all checked normal . Cleaned lint out of blower housing . All other heater ,thermostat and thermal fuse checked normal. No lint build up at time of service . Job complete ."
Near Austin, TX 78702
Wesley
Job Details: 04/27/2020
DRYER WHIRLPOOL WGD7590FW0 Arrived onsite and found unit operating properly but found air vent blocked. Advised home owner to clear vent via a company like dryer vent wizard. All other dryer function test good.
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site to inspect refrigerator not cooling and fan buzzing noises. Upon further inspection, I found the FC evaporator fan rubbing on ice. Placed the unit in diagnostics and tested the bimetallic and found it open. I removed the ice from the evaporator and removed and replaced the evap motor/harness and tested. Unit is cooling as designed. No water leaks observed during service, job completed."
Near Kingsland, TX 78639
James
Job Details: 04/27/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation found unit with long fill error code. Tested water valve found it making a loud buzzing noise and slow water flow. Installed new water valve tested operation unit tested good. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for icemaker only dispensing crushed ice. Customer stated the freezer draw is crocked. I inspected the freezer door and found the slides and gears damaged. I am ordering 2 slides W11265130, and 2 gears 12002497 to repair the freezer door. I inspected the he ice maker and found the solenoid not engaging properly. I replaced the solenoid. Unit is operating as designed.; ordrng 2 12002497 (GEAR)s and 2 W11265130 (SLIDE)s"
Near Lakeway, TX 78738
Brandon
Job Details: 04/27/2020
RANGE KITCHENAID KFDC506JSS00 "Arrived on site to replace damaged outer door, found new outer door was damaged in several places, ordering new panel. ; ordrng 1 CNOTE (PLEASE CONTACT PARTS SUPPLIER TO ENSURE BETTER PACKING OF THIS PART ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11385801 (OUTER DOOR)"
Near Lockhart, TX 78644
Jacob
Job Details: 04/27/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not starting the spin cycle and burning smell. Looked at unit. Found that drive motor had gone bad. Replaced with new drive motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78727
Wesley
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite and found failed inverter. Advised customer on cause
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator with condensation built up at the back and is making noises. Upon further inspection, the customer had the unit in “cooling off” mode. They advised that there was condensation building up at the back of the freezer again. At the previous service call, the evap fan motor harness was to be replaced but wasn’t available. I removed and replaced the evap motor harness and tested the unit and it began to cool. Checked the defrost bimetallic in diagnostics and it is showing closed. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 04/27/2020
REFRIGERATOR FRIGIDAIRE FRS26R4AW5 "Arrived on site for ice build up behind the fridge. I inspected the unit and work area and found an ice ball 8 inches high by 3 inches wide. See so quick pick. I pulled the evaporator cover and found the evaporator lines frozen. See ss UI key pic. The ice build up has pushed its way from the inside of the freezer cabinet to the outside of the unit. I called fridgidair techline and spoke to Robert, advised them of the situation.
Near Austin, TX 78746
Luis
Job Details: 04/27/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for no ice. Ran diagnostics no water from valve,added water to water pan,pump vibrating but no pushing water up to plate,frost formed on evaporator plate. Diagnosed unit will need water valve and pump. ; ordrng 1 2313702 (PUMP) and 1 NEEEDAUTHO and 1 W10585391 (VALVE)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2020
DISHWASHER KITCHENAID KDTE304DBL0 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit non-responsive. Also found the unit is hard wired and not turned on at the switch at the wall. Turned the switch on and placed in diagnostics showing error code F8E4. Cleared the code and continued with t operated as designed until the drain pump failed. I removed the water from the unit and removed and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Luis
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool in fresh food compartment. Found ice build up on fresh food evaporator,ran diagnostics both thermistors passed,ran defrost heater,heater powered on,changed defrost setting to basic to allow heater to power on after 8hrs of compressor run time."
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site for drying tripping breaker and making a squeaking noise. Customer stated the unit is no longer tripping the breaker and is not making a noise.
Near Georgetown, TX 78626
Paul
Job Details: 04/27/2020
REFRIGERATOR LG LFX31945ST/05 Arrived on site for a refrigerator not cooling. I found the compressor defective and not pumping refrigerant. The compressor will need to be replaced and the main control.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/27/2020
DRYER WHIRLPOOL WED9200SQ0 Arrived on and tested operation. Found f01 error code. Checked the control found that it had visible failed. Installed new control. Tested operation and found unit working properly job complete.