Near Austin, TX 78759
Andy
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer over filling and grinding noise. Upon arrival customer informed me that issue is unit won’t spin and grinding noise. Performed automatic test cycle and all operations are normal are normal. Ran unit in spin and drain and all operations are normal. Asked customer to show on tub how high are they filling unit with clothes and customer showed almost all the way up. Instructed customer on use and care and practice for best performance. Customer asked to put clothes in and test in drain and spin. Did so and all operations are normal. No repairs are needed at this time. No water leaks present at time of service.
Near Austin, TX 78717
Andy
Job Details: 12/27/2019
RANGE KITCHENAID KCGS556ESS02 Arrived on site for cooktop flames too low. Tested and inspected unit and found all operations are normal. Adjusted flame size at customer request. Spoke with customer on use and care and practice for best performance. No gas leaks present at time of service.
Near Lorena, TX 76655
Arthur B.
Job Details: 12/27/2019
RANGE AMANA AER6303MFS2 "Arrived onsite to install new control panel,control and knobs. Removed and replaced all parts, reassembled and tested. All works as designed. No other issues found."
Near Wimberley, TX 78676
Robert
Job Details: 12/27/2019
WASHER MAYTAG MVWX655DW2 "Arrived on job for basket spinning incorrectly, replaced basket per diagnostic, calibrated and retested. Passed all tests. Complete"
Near Austin, TX 78745
Scott
Job Details: 12/27/2019
WASHER WHIRLPOOL CHW9160GW0 "Arrived on site , replaced dispenser housing ,drawer, handle . Ran diagnostics , all checked normal no water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/27/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site install new dishwasher rack everything else work great all lines are dry
Near Georgetown, TX 78633
James
Job Details: 12/27/2019
WASHER ESTATE TAWB600JQ0 Arrived on site and tested operation. Found unit would not spin with lid closed. Pressed on lid switch and found housing separating. By passed and unit spins and drains properly.Installed new switch and tested. Unit tests good. Job complete
Near Austin, TX 78749
Kevin
Job Details: 12/27/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found customer has a picture of water and suds on the floor. Customer has also used washer again several times since the picture was taken and it has not leaked again. Ran a diagnostic cycle and washer did not leak during service call. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Al
Job Details: 12/27/2019
COOKTOP WHIRLPOOL WMH31017HS2 "Arrived to inspect microwave bulb not working.Confirmed the complaint and even switched to new bulb customer brought.Unit still wouldn’t work.Removed and replaced the control, reassembled and unit tested as designed.Job complete"
Near Austin, TX 78737
Leonardo
Job Details: 12/27/2019
DISHWASHER LG LDF5545ST.ASTEEUS Arrived on site to test unit for broken console. Replaced console with console lg sent to customer. Test unit and u it test good job complete.
Near West, TX 76691
Arthur B.
Job Details: 12/27/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for customer complaint of front load washer shaking when spinning. Upon review and inspection of unit, found unit on laminate flooring. This is causing shaking and walking. Advised to install rubber mat to allow unit to stay steady on floor. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78745
Scott
Job Details: 12/27/2019
WASHER LG WM3670HWA Arrived on site replaced pump motor .Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78704
Leonardo
Job Details: 12/27/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for error code. Customer said electricity went out and when it came back on erro code was gone. No error codes found at this time. All functions working correctly job complete.
Near Austin, TX 78745
Scott
Job Details: 12/27/2019
WASHER MAYTAG MHW6630HW0 "Arrived on site for washer not turning . Ran diagnostics all functions checked normal but unit drum would not rotate voltage is going into controls no voltage found going to stator . Replaced control ,ran diagnostics .all functions are working now .no water leaks detected at time of service . Job complete ."
Near Austin, TX 78744
Scott
Job Details: 12/27/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for oven not preheating. Ran diagnostics test all checked out normal no error codes. Checked connections and power cord and found one of the legs not connected. Rewired connection, unit is now preheating normally. Job complete ."
Near Austin, TX 78723
Tyler B.
Job Details: 12/27/2019
DISHWASHER JENN-AIR JDB9000CWS2 Arrived on site for unit not always washing. Tsested unit and found motor dead. Removed and replaced pump assy.
Near Bellmead, TX 76705
Arthur B.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED6620HW1 "Arrived onsite for customer complaint of dryer not coming on. Found when arrived, found unit was stacked. Removed console and found harness between control and console not fully seated. Secured harness and tested unit. Dryer works as designed. No other issues found. Dryer vent and lint trap was clean of lint was clean at time of service."
Near Austin, TX 78748
Kevin
Job Details: 12/26/2019
RANGE WHIRLPOOL WFE525S0JZ0 "Arrived on site and inspected range and found door is not set in rails properly, removed rail slides and reset them and it will now operating normally. No further repair is required at this time job complete"
Near Austin, TX 78703
Joseph C.
Job Details: 12/26/2019
OVEN JENN-AIR JGRP436WP01 "Arrived on site for “unit not sparking and igniting” complaint. Per previous diagnosis, removed and replaced console panel and another control inside console. Tested unit. Unit is reforming as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Kevin
Job Details: 12/26/2019
FREEZER KITCHENAID WRV986FDEM "Arrived on site and found freezer light is out, this is also causing ceiling lights in fresh food section to dim. Removed and replaced freezer light module and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/26/2019
RANGE FRIGIDAIRE FEFLZ87GCA Arrived onsite to replace terminal block on range from prior visit’s diagnosis. Removed an replaced terminal block. Reassembled and tested. All work as designed.No other issues found.
Near Nolanville, TX 76559
Al
Job Details: 12/26/2019
WASHER MAYTAG MVWX655DW Arrived to inspect washer not draining. Confirmed the complaint and ran diagnostics test mode and still didn’t drain.Removed and replaced the drain pump and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete
Near Georgetown, TX 78633
Al
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived to inspect refrigerator section freezing food.Verified the complaint and removed the back wall in the refrigerator section and used my steamer to defrost the evaporator.I repositioned he thermistor and set the unit to timed defrost.Unit now works as designed.All water lines were dry at the time of service
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/26/2019
COOKTOP JENN-AIR JED3430WS00 "Arrived on site for “fan not shutting off” complaint. Per my previous diagnosis, removed and replaced fan switch and fan switch harness. Tested unit. Unit is performing as designed.
Near Georgetown, TX 78626
Al
Job Details: 12/26/2019
OVEN KITCHENAID WFG320M0BB2 Arrived to install previously ordered parts.Removed and replaced the spark module and unit began operating as designed.Customer satisfied Job complete
Near Hutto, TX 78634
Andy
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for refrigerator FC door not closing properly. Tested and inspected unit and found gasket on right side not sealing. Heat treated and reshaped gasket. Tested unit and all operations are normal. Instructed customer on defrosting some frost buildup in FC from not sealing prior and how to do so safely and to keep and eye on when doing so as to prevent risk of water damage. No water leaks present at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site customer complaint was washer always had a little bit a water in the soap dispenser ran unit in test mode everything else work great all lines are dry
Near Round Rock, TX 78664
David
Job Details: 12/26/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site to diagnose dryer with no heat condition. Performed diagnostic and checked fuses and element. Both check good. Checked power cable and found L1 shorted at terminal block. Customer needs to supply power cable. Ordering new terminal block, screws, and wires. Wiring harness does not look affect. Ordering 279318 terminal, 279393 screw kit, WP3397659 terminal block. ; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 WP3397659 (block-term)"
Near New Braunfels, TX 78130
Robert
Job Details: 12/26/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on job and replaced front panel, put oven back together. Complete"
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite customer complaint was unit not washing clothes found there was no water going to the washer tolled customer he needs a plumber all lines are dry
Near Austin, TX 78747
Kevin
Job Details: 12/26/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and found dryer is rattling during operation, disassembled it and found a clothing item stuck in the blower wheel causing it to be off-balance. Added sound pads and to balance motor. After clearing dryer is operating normally, removed all lint from interior, job complete"
Near Austin, TX 78745
Kevin
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found basket is not secure and wallowing. Disassembled it and found it is worn and dry block is also damaged. I need to bring back basket, Drive block, spanner nut and have gear case on hand if needed. The water leaks from connections at time of service.; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
Near Austin, TX 78747
Kevin
Job Details: 12/26/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found a thumping noise when dryer is operating. found debris caught in felt ring, after clearing noise has stopped, no lint found in dryer at time of service, job complete"
Near Round Rock, TX 78665
Andy
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator dripping water from dispenser. Inspected and tested unit and seal between ice maker and in door ice storage kinking when closing allowing warmer air in. Turned seal around, moved ice maker back and heated and reshaped seal. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78704
Kevin
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW9351YL00 "Arrived on site and inspected washer and found dryer is stacked on it, start button is crushed and Will not operate. This is part of the main control board and the entire piece will need to be replaced.
Near Austin, TX 78741
Kevin
Job Details: 12/26/2019
DISHWASHER KITCHENAID KDTE104EBL "On site and set dishwasher into a diagnostic cycle and found wash motor is not running, I need to bring back a new wash motor to correct the issue. No water leaks from connections at time of service; ordrng 1 NEEDAUTHO and 1 WPW10605057 (pump and motor assy)"
Near Austin, TX 78703
Joseph C.
Job Details: 12/26/2019
OVEN JENN-AIR JGRP436WP01 "Arrived on site for “unit not sparking and igniting” complaint. Per previous diagnosis, removed and replaced console panel and another control inside console. Tested unit. Unit is reforming as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78132
Robert
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on job for door latches intermittently not sending signal, replaced both top and bottom interlocks and tested. All tests passed. Complete"
Near Round Rock, TX 78681
Andy
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not making ice. Inspected unit and found ice maker bail arm in off position. Moved to on position and held door switch and ice maker cycled and filled with water. Instructed customer on use and care and practice for best performance. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78748
Kevin
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site and found door was damaged, after replacing microwave is now correct, job complete"
Near Jarrell, TX 76537
Arthur B.
Job Details: 12/26/2019
RANGE WHIRLPOOL WFE505W0HB1 "Arrived onsite for customer complaint of range oven making noises when preheating. When arrived, unit was preheated. Found noises was metal expanding. Advised that is normal noises due to break in period. Unit work as designed. No other issues found."
Near New Braunfels, TX 78132
Robert
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL JS42PPDUDE "Arrived on job for no cooling, verified there was no cooling, no power to lower fridge, no display power, replaced control board and fridge returned power, compressor kicked and air flow in all compartments was restored. Customer instructed to check on the cooling in 24 hours. Complete"
Near Georgetown, TX 78626
Dylan T.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite customer complaint was unit would stop making ice and stop cooling need to order the display board ; ordrng 1 W10590566 (cntrl-elec)
Near Austin, TX 78735
Kevin
Job Details: 12/26/2019
WASHER LG WM3885HCCA "Arrived on site and replaced control and filter board diagnosed on previous visit, after replacement ran a speed wash and it no runs for a few minutes and gives an LE error. Checked all connections and did not find any problems. Could not contact LG techline for advisement LG is currently closed today. Tech line will need to be contacted before moving forward with call.; O-emld tckt"
Near Round Rock, TX 78681
Paul
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for the refrigerator that never cooled down properly. I found a restriction at the drier. I evacuated the refrigerant. I replaced the drier again and charged the system with 5.50 oz’s of R134A. I tested the unit and the RC had already dropped to 55 degrees when I was ready to leave and the low side on the RC was running at 15 psi. The unit is working as designed. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 12/26/2019
OVEN KITCHENAID KSGG700ESS1 "Arrived on site for range oven not heating, knobs peeling and loose seal. Tested and inspected unit and found all heating operations to be normal, made customer aware that knobs are cosmetic and will not be covered. Made adjustments to seal and tested unit. All operations are normal. No gas leaks present at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/26/2019
REFRIGERATOR LG LFXS26596S/00 "Arrived on site for “noisy fan operation” complaint. Found defrost element to be functioning properly. Removed and replaced control and evaporator cover. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78664
David
Job Details: 12/26/2019
WASHER MAYTAG MVWB850YG0 Arrived on site to diagnose a washer that was making a large amount of noise during spin. Performed diagnostics and found large amount dog play in the basket and driveshaft as well as besting noise. Checked under unit and found rotor bolt was almost completely backed out and rotor was moving under unit. Recommended replacement of outer tub with driveshaft due to the play and stripped rotor bolt.
Near New Braunfels, TX 78130
Robert
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for washer not spinning, upon inspection we found the cap hanging and harness damaged, replaced cap and leveled feet to adjust for floor space, changed out control board and tested pressure switch, need harness. Office to reschedule. ; ordrng 1 W10890624 (motor-drve) and 1 W10903238 (HARNESS LOWER )"
Near Georgetown, TX 78633
Al
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived to inspect unit not working.Confirmed the complaint and checked the cabinet and fount the cabinet on top right and top left near switches was bent and not making contact so the unit would operate properly.Called Whirlpool Tech line and spoke with Dustin advised of cabinet issues and unit was marked as damaged. SR#7726726847
Near Austin, TX 78704
Kevin
Job Details: 12/26/2019
WASHER FRIGIDAIRE FFLE4033QT0 "Arrived on site and found washer dryer combo is in a small exterior washroom, took one picture. There is 2 inches of water visible inside the basket, customer states that this happens every time. Set washer into a rinse and spin and drain pump is running normally and removed the visible water. Lid lock engages, Attempted to set washer into a diagnostic cycle And it will not enter. Frigidaire tech line is closed for the holiday. Unit may need control board, pressure switch, pressure hose, and lid lock. Will need to get Frigidaire’s opinion before confirming diagnosis. ordrng 1 137353303 (lock) and 1 5304500517 (hose) and 1 5304504885 (sensor) and 1 5304511971 (MAIN CONTROL ) and 1 DONOT (RESCHEDULE ) and 1 NEEDPSEUDO (TO CALL TECHLINE)"
Near Georgetown, TX 78626
David
Job Details: 12/26/2019
VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site to examine damaged venthood. Found venting on the left side had a piece of vent hole that was not stamped out and was bent up. Unit is irreparable as this is all part of the frame of the venthood. Unit will need to be replaced. Pictures saved in SD quick pic. Spoke with David at tech line and documented issue (SR7726726994). Advised customer to contact Whirlpool customer service with SR number at tech line request. Call complete.
Near Smithville, TX 78957
Joseph C.
Job Details: 12/26/2019
RANGE GE JGBS30REK2SS "Arrived on site for “oven not coming on” complaint. Inspected unit. While testing thermostat, found sparks jumping across top of safety valve. Could not determine if problem was in valve or harness. Ordering harness to safety valve and regulator/safety valve. Office to set return visit, due to disposition of parts ordered. Instructed customer to shut off gas to unit. No leaks detected, at time of service.; ordrng 1 UNKNOWNPART (REGULATOR/SAFETY VALVE) and 1 UNKNOWNPART (HARNESS TO SAFETY VALVE)"
Near Dripping Springs, TX 78620
Robert
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on job for freezer leak, upon inspection we found the door unleveled and binding, we releveled the fridge and checked all gaskets for leaks. No leaks found in gasket and ice buildup cleared Complete"
Near Jonestown, TX 78645
James
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT5L1SMYF00 Arrived on site and tested operation. Found water leaking from freezer section down into fresh food. Accessed drain and found duck bill at bottom stuck closed and caused drain to back up into freezer. Cleared drain line and cleaned duck bill. Tested operation and found unit working properly. Job complete
Near Austin, TX 78737
Kevin
Job Details: 12/24/2019
DRYER MAYTAG MGDB765FW0 "Arrived on site and inspected dryer and found customer is experiencing long dry times. Didn’t find any saved error codes and airflow through lint screen was good. Recommended that customer have vent to exterior inspected. No further repair is needed at this time, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/24/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite form customer complaint of dishwasher not washing. Tested unit and found sump motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested unit. Unit now fills,washes drain and heats as designed. No other issues found. All water connections were dry at time of service."
Near Lago Vista, TX 78645
James
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7000DW0 Arrived on site and tested operation. Found water leaking from valve area. Installed new valve and tested operation. No leaks found after repair and unit is functioning properly. Job complete
Near Austin, TX 78723
Cliff
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to replace friction pads for dishwasher. Replaced parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Andy
Job Details: 12/24/2019
OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site for oven not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78729
Tyler B.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for RF door swinging open, found unit tilted to side. Was able to level and tested good"
Near Round Rock, TX 78681
Andy
Job Details: 12/24/2019
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for range oven not operating. Tested and inspected unit and found all operations are normal, spoke with customer and she said she used owners manual to try to troubleshoot and feels she may have fixed issue without realizing it. No repairs are needed at this time. . No gas leaks present at time of service."
Near Georgetown, TX 78633
Lou
Job Details: 12/24/2019
MICROWAVE KITCHENAID KEMS308SSS05 "arrived on site to inspect microwave error code. Upon further inspection, I found the unit display showing F6E0. I cycled the power to the unit and placed in diagnostics. Cleared the code and tested the oven and microwave and both operated as designed. Following the tech sheet, I tested both ui’s and the harness and both checked good. Per the tech sheet, since the harness is good, the oven UI needs to be replaced. I removed and replaced the oven UI and retested the oven and microwave and both operated as designed. I checked for error codes and it was clear. Job completed."
Near Round Rock, TX 78664
Dylan T.
Job Details: 12/24/2019
WASHER MAYTAG MVWB835DW3 Arrived on site customer complaint was washer wouldn’t do anything or drain found something stuck in the drain pump and it had a bad control board replaced main control board ran unit through diagnostics everything worked as designed all lines are dry
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site customer complaint was dishwasher will not dry the dishes call customer to run the sink of water before starting the dishwasher to get Hot water in the dishwasher ran unit through test mode everything works as designed all lines are dry
Near Dripping Springs, TX 78620
Robert
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for the basket not spinning, per last tech we replaced the basket, tub, gearcase and filter blocker and retested which spun and passed tests. Complete"
Near Georgetown, TX 78628
Andy
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher not completing cycles. Tested and inspected unit and found failed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “damaged front panel” complaint. Inspected unit and found lower front panel sides pressed in and deforming panel. Ordering new stainless front panel.. No leaks detected, at time of service.; ordrng 1 W11087377 (panel STAINLESS)"
Near Austin, TX 78750
Paul
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite for the refrigerator with the temps all over the place in both compartments and the water dispenser is not working. When I arrived the dispenser was working but I found the temps low in both compartments and the compressor not ramping up. The customer stated the unit chirps at them sometimes and he has also opened the door and seen 70 showing in both display windows. The control needs to be replaced. I called the office and spoke with MS.I replaced the control and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78741
Kevin
Job Details: 12/24/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and replaced control board and inlet thermistor, no further repair is required at this time, job complete"
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site for lower rack not sitting right and causing door not to close properly . Found right front wheels had fallen off and someone had put them back on in wrong place on rack . Repositioned wheel . Unit door is now closing normaly . Nonwater leaks detected at time of service . Job complete .
Near Leander, TX 78641
Lou
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 432 degrees. My next 5 readings were 320, 412, 325, 420, & 323 for an average of 360 degrees. I calibrated the unit minus -10 degrees to offset the temp to 350 degrees. No gas leaks detected during service, job completed. Customer/builder not available to sign receipt."
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL NTW4516FW Arrived on site and reset unit for draining randomly. All checks good. Unit is now operating as designed. Advised customer on repair. No error codes.
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived onnsite and found unit operating and found pin in drain. Replaced drain. All checks good. Unit is now operating as designed.
Near Leander, TX 78645
James
Job Details: 12/24/2019
DRYER MAYTAG MED8200FW2 "Arrived on site and tested operation. Found fault code for no power to control heater relay, restricted vent and ui communication error. Inspected components and found ui and control will be needed to repair. Instructed customer that the vent in the wall will need to be cleaned as it is restricted and causing dryer to run longer cycles to dry and is also a fire hazard. ; ordrng 1 W10916689 (UI)"
Near Belton, TX 76513
Al
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived to inspect microwave issues.Confirmed the complaint and removed and replaced the interlocks.Reassembled and unit tested as designed with 2 min water cup test.Job complete
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for unit not completing cycles . Found unit latch sometimes working ,replaced latch . Also hot water side of valve not fuctioning . No water leaks detected at time of service ; ordrng 1 W10906602 (WATER VALVE )"
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher door being discolored. Replaced door panel with parts previously ordered. Tested dishwasher. No leaks detected. Complete
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
RANGE AMANA AGR5330BAS3 Arrived onsite for the oven not keeping temperature. Ran diagnostics and found no issues with the oven. Everything is working to manufacture specs. Advised customer that the oven temperature is not going to stay at a constant perfect temperature. Complete.
Near Austin, TX 78734
Kevin
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site and replaced all parts diagnosed by previous technician, after replacement unit will now pass elevation 52 and automatic test 51. No water leaks from connections at time of service, job complete"
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found control not sending voltage to the Ignitor. Ordering control returning with ignitor also.; ordrng 1 W11126814 (CONTROL)
Near Belton, TX 76513
Al
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MBF2258DEE00 Arrived to inspect refrigerator section not cooling.Confirmed the complaint and removed the back wall and confirmed the evaporator fan motor was not working and there was a massive buildup of ice on the evaporator.Removed and replaced the motor and harness.Reassembled and unit began cooling as designed.Customer told to wait approximately 24 hours for optimal cooling.All water lines were dry at the time of service.Jon Complete
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for door error code . Ran diagnostics got 5-2 error code . Unit went completely thru test cycle . Customer did say they have run about 12 washes since code appeared . Couldn’t duplicate error . All checked good . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78759
Tyler B.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit missing fitting for water line. Removed and replaced filter head assy connected water supply and tested good. No leaks on site
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 12/24/2019
OVEN WHIRLPOOL WOD93EC0AS04 "Arrived onsite tonight all new control to wall oven from prior visit’s diagnosis. Powered off unit, removed and replaced main control. Reassembled and tested unit. Unit now works as designed. No other issues found."
Near Lago Vista, TX 78645
James
Job Details: 12/24/2019
REFRIGERATOR GE PYE22KSKFSS Arrived on site and installed previously diagnosed parts. Tested operation and found unit working properly. Job complete
Near Austin, TX 78728
Tyler B.
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS "Arrived on site for unit no heating, found imperfections on igniter, replaced and still did not heat, found 6v at igniter. Removed and replaced control and still did not ignite. Replaced valves and unit now heating as designed"
Near Austin, TX 78731
David
Job Details: 12/24/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Installed new wire harness which Came with fuse and terminal block. Installed customers new power cable. Powered up unit and ran. All is working as designed and heating. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS Arrived on site for unit not heating to temp. Ran diagnostics and found sensor reading 44* @73*. Replaced sensor and calibrated and tested good
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site customer complaint was freezer light would not work replaced light module ran the unit everything else work great all lines at dry
Near Florence, TX 76527
Arthur B.
Job Details: 12/24/2019
WASHER GE GUD27ESS0MWW "Arrived onsite for customer complaint of laundry center dryer not coming on. Removed console and found timer shorted and wires disconnected. Ordering new timer, fuse and PTS switch. OF to R/S due to part availability. Unit unplugged at time.; ordrng 1 WE04X22654 (see film card) and 1 WE4M416 (PTS SWITCH ) and 1 WH19X27249 (harness fuse 27 elec)"
Near Manchaca, TX 78652
Leonardo
Job Details: 12/24/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not getting to temp. Test unit and found oven calibrated to -20. Calibrated oven to 0 test unit and unit test good job complete.
Near Austin, TX 78749
Robert
Job Details: 12/24/2019
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of shutting off. Ran diagnostics got code for loss of L2. Test outlet and voltage good at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “filling with too much water” complaint. Inspected unit and found pressure hose not fully attached to control. Reattached pressure hose to control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Dale, TX 78616
Joseph C.
Job Details: 12/24/2019
WASHER GE GTW680BSJ4WS "Arrived on site for “not spinning or agitating” complaint. Inspected unit and found 16 and 18 error codes. Checked hoses and pumps for blockages and found none. Found oil on belt housing and on belt. Will need to remove and replace drain pump, gearcase, shifter, splutch and drivebelt. All ordered parts are of an unknown part number and office will need to set return schedule.; ordrng 1 UNKNOWNPART (SPLUTCH) and 1 UNKNOWNPART (BASKET NUT) and 1 UNKNOWNPART (WASHPLATE BOLT) and 1 UNKNOWNPART (DRAIN PUMP) and 1 UNKNOWNPART (DRIVE BELT)"
Near Leander, TX 78641
Tyler B.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for valve replacement. Replaced valves and found left front to be wrong valve having wrong knob position. Double checked work, ordering another valve and manifold in case same valve arrived ; ordrng 1 CNOTE (OFFICE RS) and 1 W10594392 (valve-gas) and 1 W10594397 (manifold)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/24/2019
RANGE KITCHENAID KSGG700ESS1 "On site for “not igniting” complaint. Inspected unit and found left front burner not igniting. Removed burner head and found to be warped. Straightened burner head and reinstalled. Tested unit. Flames were very low. Looked at regulator, from supply tank and found to not be a two stage regulator, as is mandated by the state of Texas. Not allowed to legally pursue repairs to unit, without supply being ted to two stage regulator. This is an issue of safety."
Near Kyle, TX 78640
Richard
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator having ice build up on around the ice maker compartment. Installed new adapter and gaskets that were ordered by previous technician. Put a bead of silicone underneath the adapter to fill in any gaps that the new gaskets may have. All functions tested good and no leaks detected. Complete
Near The Hills, TX 78738
Kevin
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and inspected ice machine and found condenser fan motor has failed, quoted customer for repair, after replacing motor recommended that ice machine be left to run for 24 to 48 hours. No water leaks from connections at time of service, job complete"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WFE505W0HB1 "Arrived on site for “cooktop not working” complaint. Inspected unit and found F9E0 error code. Found three of the cooktop burners shorted