Service History 488 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Pflugerville, Texas 78660

Lou

Job Details: 09/19/2023

"Arrived on site to inspect washer off balance. Upon further inspection, I placed the unit is diagnostics showing no error codes. Continued with testing and the unit operated as designed until spin mode and the unit began to shake vigorously and the tub ring was banging on top panel and sides. I raised the top panel and found the tub ring damaged and the basket is off on spinning. When I pushed down on the tub assembly and let it go, the tub came back up but pulled towards the front of the unit. I am ordering the tub ring and returning tech to replace the gearcase, cam, suspension rods and tub ring. No water leaks observed during service and office to schedule return service. ; ordrng 1 W11550886 (Tub ring) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL OVEN

Model AER6303MMS0

Near Seguin, Texas 78155

Joe Z

Job Details: 09/19/2023

"Arrived on site for oven not heating correctly. Upon arrival test oven by preheating to 350 using thermocouple. Unit preheated to 394 on thermocouple and began heat cycling. Got average of 333 on the low and average of 366 on the high , averaging 349.5 at cooking temperature. Unit is operating as designed. I believe incorrect thermometer is being used. Cannot use dial type or infrared type thermometers. Only thermocouple can be used.job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Elgin, Texas 78621

Scott

Job Details: 09/19/2023

Arrived on site for fridge not making ice . Found wrong ice maker kit installed. Replaced IM . Unit is harvesting normally now . Job complete no water leaks detected at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Manor, Texas 78724

Scott

Job Details: 09/19/2023

"Arrived on site for fridge not cooling properly . Found frost built up on door liner and air Chanel frozen over . Steamed unit out . Tested defrost heater ,thermistor. All checked normal. Advise on making sure door storage doesnt interfere with door closure. No water leaks detected at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Austin, Texas 78759

Wesley

Job Details: 09/19/2023

Arrived onsite and installed sealed system and charged system but found condenser fan motor failed and shaft loose and noisy. Ordering condenser fan motor to complete repair. ; ordrng 1 W11127829 (Condenser motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Austin, Texas 78759

Kimo

Job Details: 09/19/2023

Arrived onsite for a washer the is showing a f9e1 code. Upon arrived I found this to be true. I checked the drain pump and found that the harness had separated I replaced the part of the harness with my wiring kit and tested the unit and found the unit operating as designed no leaks

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Austin, Texas 78717

Maurice R

Job Details: 09/19/2023

"Arrived onsite for MW no power. On inspection found fuse blown. Replaced the fuse and power came back on, when you set it for 30 seconds it runs for 4 seconds and turns off with a noise coming from the magnetron. Ordering mag,diode and cap. Sr7737360658; ordrng 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Austin, Texas 78717

Paul

Job Details: 09/19/2023

Arrived onsite for a refrigerator not making ice. The customer stated that after the maintenance team came and did what ever they did the icemaker started working and has worked every since. I found the bucket completely full and all working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Belton, Texas 76513

Tyler

Job Details: 09/19/2023

Arrived on site for washer making noise during spin. Upon arrival confirmed failure and inspected gearcase and found slider starting to break apart. Also found debri in gearcase and cleared it. Replaced slider and found unit working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Seguin, Texas 78155

Joe Z

Job Details: 09/19/2023

"Arrived on site for cycle not advancing. Upon arrival,ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly. Found Service pointer W11624962 for not advancing. Replaced control W11556725. Test unit and is operating as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GVEXVD01

Near Buda, Texas 78610

Matthew

Job Details: 09/19/2023

"Arrived onsite for unit not cooling properly. Upon arrival inspected unit. Found freezer slightly cool and fridge section room temperature. Inspected evaporator compartment and found minimal frost pattern only on last coil. Unit has Sealed system failure. Need to order Compressor, evap, dryer, access valve . Needs sealed system technician scheduled for 2 hrs. ; ordrng 1 W10139462 (Compressor) and 1 WP2188823 (Evaporator) and 1 876765 (Tube kit) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78701

Wesley

Job Details: 09/19/2023

Arrived onsite and replaced the scratched top. Unit is is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Austin, Texas 78756

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for F8E4 error code. Test unit and found water in float drip pan. Removed water ran unit no leaks present at this time. Advised customer about how to load the unit to prevent water leak from corners job complete.

We serviced a

KITCHENAID COOKTOP

Model KCED606GBL01

Near Round Rock, Texas 78681

Paul

Job Details: 09/19/2023

Arrived onsite for a cooktop that cracked when using it. I found a thermal crack in the glass top through the center of the left rear element. I took a photo and replaced the glass. I tested all burners and fan. All are working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Austin, Texas 78739

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Buda, Texas 78610

Matthew

Job Details: 09/19/2023

"Arrived onsite for unit not draining properly. Upon arrival inspected unit. Put in diagnostics and found stored error codes for Long fill, long drain and oversuds. Ran test and confirmed draining issue. Disassembled and found obstruction on pump. Cleared obstruction and tested. Unit is now functioning properly. No leaks present at this time. Job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Leander, Texas 78641

Maurice R

Job Details: 09/19/2023

Arrived onsite for ice machine not producing ice. Found that the cap on the water tray was very lose and allowing the water to drain before it could fill to capacity. The ice never goes in to production mode if there is not enough water in the tray. Tighten the cap and it made a slap of ice that was on the grid when I left and another slab of ice was being produced. No water leaks detected during service. Customer said that they closed on May 20 of 2023 on the house.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Georgetown, Texas 78633

Gerry C

Job Details: 09/19/2023

"(SV) KDTE204KPS1 Not filling with water. On arrival found error code F7E2. Ran diagnostic test found during test unit would do emergency flood stage. Due to the machine having the three wire speed controlled motor, the unit sensed no rotation and immediately failed, similar to the overflow and inlet failures. I removed the motor and found that it was seized and internally corroded, due to lack of use and I replaced the assembly. The unit operated as designed and all functions were present. No leaks observed during service."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Manor, Texas 78653

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for loud vent motor. Turned motor on to test and can hear motor grinding Replaced motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near China Spring, Texas 76633

Jonathan M

Job Details: 09/19/2023

"Arrived on site for a dishwasher that had a second rack fall. Inspected unit and work area. The customer advised that one of the stops they had had fallen and burnt itself on the element. They also explained that one of the wheels had popped off the side slide, but that they were able to pop that back on, and it has been working fine ever cents. I confirmed the customers complaints and found the slide. Perfectly operational and functional with no missing teeth or abnormality to the slide. Went ahead and replaced the end cap and tested the unit. The unit is working and operating as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, Texas 78759

Kimo

Job Details: 09/19/2023

Arrived onsite to install previously ordered parts. Upon arrival I installed the new Icemaker and tested the unit and found unit operating as designed

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78730

Wesley

Job Details: 09/19/2023

Arrived onsite and found unit operating with failed cooling function. Compressor is running and condenser fan is running. But not forming ice and and only very little temp change on the first loop of the evap plate. Rework of the sealed system needed. Office to reschedule. PR/CB; ordrng 1 WPW10605286 (Compressor) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access port) and 1 WPW10218037 (Evap)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Austin, Texas 78739

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for unit not drying. Test unit and found heating element working. Found customer not using rinse aid advised customer to use rinse aid for better drying cycle job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cedar Park, Texas 78613

Maurice R

Job Details: 09/19/2023

Arrived onsite for previously diagnosed parts. Dropped the ice bin off to the customer.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Kyle, Texas 78640

Matthew

Job Details: 09/19/2023

Arrived onsite for unit shaking and walking. Upon arrival inspected unit. Found that Shipping bolts had not been removed during installation. Bolts had now been removed and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near San Marcos, Texas 78666

Andrew

Job Details: 09/19/2023

Arrived on site to test unit for damaged FC gasket. Replaced gasket and formed with heatgun. Unit now working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Waco, Texas 76711

Jonathan M

Job Details: 09/19/2023

"Arrived on site for a washing machine that is making abnormal sounds during operation. Inspected unit and work area. The customer advised that since they bought the machine, the unit has not worked properly and is not actually washing the clothes. I checked the agitator, and found the agitator extremely loose. went to lift up on the agitator and found it completely came off, even though the bolt was still inside. Checked the inner part of the agitator and found the spline was good, indicating the bolt had never been screwed down at the factory. I tightened the agitator bolt onto the driveshaft and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDMO2

Near Jarrell, Texas 76537

Gerry C

Job Details: 09/19/2023

"WRT311FZDM02 Arrived to install previously diagnosed and ordered parts. I evacuated the system, noting a likely full charge and then removed and replaced the compressor, service port and dye drier. I vacuumed the system to 360 microns and then monitored for an additional 15 min. Holding vacuum, I charged the system and tested. The unit started cooling as designed. No leaks observed during service."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Pflugerville, Texas 78660

Kimo

Job Details: 09/19/2023

"Arrived onsite for a washer that will skip the wash cycle. Upon arrival I ran the unit and found the unit operating as designed except the drain pump seemed week. But the pump ohmed out within spec, I replace the pump and control and ran the unit and found that unit operating as designed. No leaks at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78703

Scott

Job Details: 09/19/2023

"Arrived on site ,replaced basket ,verified holes in basket . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at this time.Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Austin, Texas 78731

Wesley

Job Details: 09/19/2023

Arrived onsite for LED on ui intermittently dropping lower lighting. Replaced unit ui. All checks good. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Maxwell, Texas 78656

Joe Z

Job Details: 09/19/2023

"Arrived on site for fan not operating. Upon arrival, test unit and blower motor is not responding. Removed unit from cabinet. Upon removal found mounting bracket is not secured to wall. Uploaded picture to SD. Inspected unit and found harness to blower is not connected. Secured connection and test unit. Unit is operating as designed. Customer wanted me to leave unit on countertop and will notify the builder of installation issue. Job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near China Spring, Texas 76633

Jonathan M

Job Details: 09/19/2023

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the in-line filter and drain pump and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Tested the unit several times, and was able to fill, recirculate, and drain as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 09/19/2023

Arrived on site to test unit for water too hot. Found water lines were crossed. Corrected lines and unit now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL OVEN

Model AGR5330BAB3

Near San Marcos, Texas 78666

Andrew

Job Details: 09/19/2023

Arrived on site to test unit for getting too hot and tripping breaker. Found unit reached 473 degrees on preheat when set to 350. Recommend replacing control and oven sensor. Scheduled for 9/29. ; ordrng 1 WPW10556708 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78701

Leonardo

Job Details: 09/19/2023

"Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Found new motor damaged, will order new motor office to reschedule ; ordrng 1 W11665769 (Sump and motor)"

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ00

Near Austin, Texas 78724

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for loud blower fan. Removed unit to check blower. Could not find anything broken on blower but it was not turning straight. Replaced blower motor test unit and unit test good job complete normal noise after replacing blower. Still sounds about the same.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Austin, Texas 78717

Paul

Job Details: 09/19/2023

Arrived onsite for a microwave/oven combo to replace the previous diagnosed parts. I found both of the supports in the box broken. Ordering W10909479 support. Office to RS.; ordrng 1 W10909479 (Support)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Pflugerville, Texas 78664

Lou

Job Details: 09/19/2023

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven outer door glass and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78759

Kimo

Job Details: 09/19/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the harness and then control and tested the unit in quick wash cycle and found unit operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Belton, Texas 76513

Jonathan M

Job Details: 09/19/2023

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the diffuser and tested the unit. The unit begin to work and operate as designed with no abnormal sounds. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Killeen, Texas 76543

Tyler

Job Details: 09/19/2023

Arrived on site for refrigerator not maki g ice in fc. Upon arrival found inlet valve and ice maker working but fill line had frozen over. Found heater on tube starting to break down and replaced fill tube asm. Retested unit and found ice maker filling as designed with no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Jarrell, Texas 76537

David Z

Job Details: 09/19/2023

"Arrived on site to diagnose microwave with possible burn spot inside the cavity. Examined cavity and found 1 small (1') brown streak on the back of the cavity. This was not a burn mark and appears as something rubbed the cavity. I used some cavity paint and coveeed it up. Unit is working as designed, and there is no sparking or anything similar. Call findings in to safety. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78738

Luis

Job Details: 09/19/2023

"Arrived on site for cooling complaint. Found evaporator incased in ice,removed cover defrosted evaporator found loose connection from brown power lead entering harness connection to heater,replaced defective heater assembly and thermistor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Jarrell, Texas 76537

Gerry C

Job Details: 09/19/2023

"WRS315SDHM08 Arrived to inspect cooling issue. I found the unit cooling, but the evaporator was completely frozen and airflow was stopped. I found the defrost element wiring incorrectly routed and normal evap icing had forced the connector apart, rendering the element inoperative. I was able to correct the connector issue and correctly routed the wiring. I removed the ice from the evaporator and tested. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Buda, Texas 78610

Matthew

Job Details: 09/19/2023

Arrived onsite for unit making vibrating sounds. Upon arrival inspected unit. Found noise was From unit not being leveled and the condenser vibrating against the floor base when the compressor was running. Leveled unit and noise stoped. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS00

Near New Braunfels, Texas 78132

Andrew

Job Details: 09/19/2023

Arrived on site and replaced previously diagnosed full tube. Applied permagum to seal tube entering cabinet. Ice maker completed harvest with no issues. Ice maker now filling as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bartlett, Texas 76511

Gerry C

Job Details: 09/19/2023

WTW4816FW3 Arrived to install previously diagnosed and ordered parts. I removed and replaced the control and found the original door lock had failed and replaced it. The unit regained full operation and I calibrated and tested. No leaks observed during service.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Harker Heights, Texas 76548

Tyler

Job Details: 09/19/2023

"Arrived on-site for washer not starting cycles. Upon arrival Found f0E9 in diagnostics but found no evidence of suspension failures, gearcase oil, and customer hadnt noticed unit randomly stopping mid cycle. Found replaced control and tested unit. Found washer working as designed with no leaks.call complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX305ESS2

Near Austin, Texas 78738

Luis

Job Details: 09/19/2023

"Arrived on site. Ran diagnostics diagnosed a defective recirculating pump,replaced pump ran diagnostics all test passed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Pflugerville, Texas 78660

Lou

Job Details: 09/19/2023

"Arrived on site to inspect refrigerator noises. Upon further inspection, the tenant advised that when they get water or open the doors, the unit gets very loud. Tested the water dispenser and the unit operated as designed with no abnormal noises. I pulled the unit out and it began to make a loud vibrating/rattling noise. I was able to pinpoint the noise to the condenser coil at the bottom front of the unit. I found the cushion in between the coil and bracket was crushed. I placed a pad in between the coil and bracket and the noise stopped. Placed the unit back in its space and leveled the unit and it began to make the noise again. Pulled the unit out and removed the back panel to find the cushion between the condenser coils and bracket at the back of the unit was missing. I placed a pad in between the coils and bracket on both sides and the noise stopped. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Florence, Texas 76527

David Z

Job Details: 09/19/2023

Arrived on site to install new freezer door due to dented door from transport. Replaced door as verified good seal. Badge was not listed in the parts breakdown. Ordering a badge to install on door. Office to schedule when we can run by and throw this on. ; ordrng 1 W10839793 (Badge)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near China Spring, Texas 76633

Jonathan M

Job Details: 09/19/2023

"Arrived on site for a dishwasher that is still leaking during operation. Inspected unit and work area. The customer advised of the unit only seems to leak around 15 to 20 minutes into the cycle at the door and then will not leak again there after. Checked the unit and checked all the spray arms. Found several of the spray arms with stuff clogged in the spring arm, potentially causing uneven spray patterns. Ordering the upper and lower spray arms and rescheduled the customer to 9/26.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (3rd level spray arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, Texas 78754

Scott

Job Details: 09/19/2023

Arrived on site for ice maker leaking . Found fill tube too small and water missing fill cup. Replaced plastic extension tube . Ran harvest all checked normal. No water leaks detected at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Seguin, Texas 78155

Joe Z

Job Details: 09/19/2023

Arrived on site for unit not powering on. Upon arrival checked breaker and is good. Found no power at junction box. Ran extension cord to a different circuit. Unit operates as designed. Customer will have supply power repaired. Job complete

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near McQueeney, Texas 78123

Joe Z

Job Details: 09/19/2023

Arrived on site for icemaker leak and causes ice to clump together. Upon arrival ran FC temperature checks using thermocouple and getting correct temperatures . Inspected unit and is unleveled and leaning forward causing icemaker to sit crookedly causing water to spill over and freeze bottom of container. Leveled unit and ran fill test. Unit filled correctly without leaking.Test icemaker and is not leaking water from fill tube. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78727

Kimo

Job Details: 09/19/2023

Arrived onsite to install previously ordered part. Upon arrival i installed the new diffuser. And tested the unit operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0MS0

Near Georgetown, Texas 78626

David Z

Job Details: 09/19/2023

"Arrived on site to diagnose range with rear left burner not igniting. Tested unit and found the spark was coming out of the bottom of the tip of the igniter, and not the top. I changed out the igniter and verified it lit 10/10 times with proper spark arcing. Repair completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Killeen, Texas 76543

Tyler

Job Details: 09/19/2023

Arrived on site for dishwasher not starting. Upon arrival found f2e1 in diagnostics. Found control failing and replaced it. Found 7nit working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Leander, Texas 78641

Maurice R

Job Details: 09/19/2023

"Arrived onsite for previously diagnosed parts. Installed shocks and pads on unit, tested unit in diagnostics mode. It passed, the test will be when the code use it with her bedding items. No water loss detected due service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Georgetown, Texas 78628

David Z

Job Details: 09/19/2023

Arrived on site to replace heater and thermistor to resolve defrost issue. Replaced both parts and powered on unit. Verified proper operation. Customer advised to follow up if defrost issue repeats. Repair completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Austin, Texas 78731

Wesley

Job Details: 09/19/2023

"Arrived onsite and made install adjustments as the mounting failed and the unit was not secure to the cabinet. All checks good, advised customer on repair."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Killeen, Texas 76541

Tyler

Job Details: 09/19/2023

Arrived on site for washer not unlocking lid and making a loud noise. Upon arrival confirmed failure. Found unit stuck in flood mode and lid strike stuck. Replaced strike but found control pressure switch had failed causing flood mode to occur. Ohmed drain motor(20.1ohms) and then replaced control also. Tested unit after reset and found washer working as designed with no leaks. Call complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near New Braunfels, Texas 78130

Andrew

Job Details: 09/19/2023

Arrived on site and replaced previously diagnosed external pump. Unit now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Georgetown, Texas 78626

David Z

Job Details: 09/19/2023

"Arrived on site to diagnose dishwasher not cleaning upped dishes well. Unit acts like it's almost spraying debris on the upper rack items, lower seems to be ok. I ran the unit and found it gers a good amount of water, but sounds almost like it's trickling / running while unit is pumping. Pump sounds healthy. Ordering a clear door so we can verify if it's leaking from the tubing or spray arms and making a trickling noise. Office to schedule when we have all ordered parts. ; ordrng 1 Cleardoor (Dishwasher clear door) and 1 WPW10491331 (Lower Spray Arm) and 1 W11540183 (Feed Tube) and 1 W11607104 (Manifold) and 1 WPW10498900 (Upper Spray Arm)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78754

Wesley

Job Details: 09/19/2023

"Arrived onsite and was unable to free to the washplate hub to free the gearcase. Ordering tub and basket and returning with other parts to complete. During intitial repair attempt, replaced actuator and cam and belt and washplate. ; ordrng 1 W11219115 (Tub) and 1 W10752719 (Basket) and 1 W11568797 (Filter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Austin, Texas 78717

Maurice R

Job Details: 09/19/2023

Arrived onsite for lights not working in refrigerator. On inspection found that the rc lights was glowing. The FC was not on at all. Installed the fc light and the rc light came on. Both lights are working now. Called and got the ok to install and run the CC on file. No water leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Elgin, Texas 78621

Scott

Job Details: 09/19/2023

Arrived on site for burners not getting hot enough befor cycling off . Replaced element coils . Unit is heating and cycling normally. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78750

Paul

Job Details: 09/19/2023

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the friction pads and the door is working properly now. Call complete. Use Authorization # W18HS81APL1.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Pflugerville, Texas 78660

Lou

Job Details: 09/19/2023

"Arrived on site to inspect dryer not working. Upon further inspection, I tested the unit and the motor would not turn. I tested voltage to the unit and inspected the harness at the terminal bleach and all is good. I disassembled,bled the unit and jumped the door switch and retested and the motor took a long time to turn over. I am ordering the motor and scheduled return service for 09/26/23. Unit left unplugged for safety and no lint observed during service.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Bartlett, Texas 76511

Gerry C

Job Details: 09/19/2023

"MVWC416FW0 Arrived to inspect leak. I found the in,tech valve had plugged again and there were signs of water leaking. The inside of the chassis did not have fresh water on it and I did find the suspension was allowing the tub assembly to move vertically, likely allowing the water to splash out during the cycle. I advised the customer of my findings and they did not want to invest anymore into the unit due to age and cost of repair. Due to recent service, warranty applied. No leaks observed during service."

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS00

Near Manor, Texas 78653

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for unit not turning on. Test unit and found shorted sensor not reading temp correctly so unit wont heat up. Replaced sensor test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS00

Near Manor, Texas 78653

Leonardo

Job Details: 09/19/2023

Arrived on site to test unit for missed wired error. Check connection at junction all test good. Reset boards test unit and unit pre heated correctly job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Austin, Texas 78753

Scott

Job Details: 09/19/2023

Arrived on site for fresh for light are half out . Found FZ lint module out . Replaced FZ light . All light are functioning normally now . No other issues found. No water leaks detected at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78729

Kimo

Job Details: 09/19/2023

Arrived onsite for a washer that is making a noise when in spin. Upon inspection I found that the noise was there. I checked the cam and found that the teeth were broken off. I replaced the cam and tested the unit and found unit operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Austin, Texas 78751

Scott

Job Details: 09/19/2023

Arrived on site for fresh food door not closing properly . Removed doors and adjusted hinges and added washer to bottom hinge. Door closing better but still catching on in Ed liner . Ordering new door . Call to set return . No water leaks detected at this time ; ordrng 1 LW10803941 (Fresh food door ss)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Harker Heights, Texas 76548

Tyler

Job Details: 09/19/2023

Arrived on site for refrigerator not allowing right side rc door to activate lights when opened. Upon arrival confirmed failure and found right side door switch brown. Replaced switch and found lights working as designed and door registers when open/shut. call complete

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Copperas Cove, Texas 76522

Tyler

Job Details: 09/19/2023

Arrived on site for washer not allowing lid to lock. Upon arrival confirmed failure and found strike broken. Installed new strike then tested unit. Found washer working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Belton, Texas 76513

Jonathan M

Job Details: 09/19/2023

Arrived on site for a washing machine that wont lock the lead. Inspected unit and work area. Customer advise the lid dropped when he was trying to wash some clothes and the piece that goes into the latch assembly broke. Did confirm that the strike was broken. I replaced the strike and tested the unit. The unit began to work and operate as design. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78750

Paul

Job Details: 09/19/2023

Arrived onsite for a refrigerator not making ice. The customer stated it is erratic. It hadnt made ice for six days and I found a batch that had harvested in the bucket before we arrived. I tested the icemaker and all functions were working as designed. I found where a cube had stuck to the bale arm and caused the issue. I found a bunch of frost build up in the bucket and in the ice box housing caused by the ice door leaking warm air. I replaced the ice door with W11423781 ice door from truck stock. I removed all the frost and the piece of ice on the bale arm. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Leander, Texas 78641

Maurice R

Job Details: 09/19/2023

"Arrived onsite for dishwasher leaking. On inspection during the diagnostic test the drain pump started leaking. Turn unit off and replaced the drain pump, started the diagnostic test over and there were no leaks detected during the service with new pump."

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Salado, Texas 76571

David Z

Job Details: 09/19/2023

Arrived on site to install deflector on double oven vent. Removed vent and added deflector piece per instructions. Verified proper fitment. Repair completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBS1

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 09/18/2023

Arrived on site to test unit for unit not washing. Test unit and found no water going in to unit. Open water valve under sink got water in to unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 09/18/2023

Arrived on site spoke with customer and she wanted to reschedule. Reschedule for 10/2 ; schdld next appmnt for 10/2 MON !

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Round Rock, Texas 78681

Maurice R

Job Details: 09/18/2023

"Arrived onsite for dishwasher not working with error F8E4. On inspection found water in the overflow tray. Customer said that there was soap in on the floor. I open and a green colored soap, I looked at the dishwasher soap that he had and it was blue. I saw next to the sink a hand soap that was the same color as the soap on the door. Informed the customer of what I found and I vacuumed out the majority of the soap and stuck 1/3 cup of olive oil in the unit and ran a cycle. The majority of the soap is now gone. Told customer to run another 1/3 cup of oil if he sees a lot of soap appear in the bottom of the unit. No water leaks detected during service."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Austin, Texas 78759

Maurice R

Job Details: 09/18/2023

Arrived onsite for washer with F5E2 error. On inspection the door would not latch in diagnostics mode. Replaced the latch and retested the unit. This time the door locked In diagnostic mode. The unit completed the diagnostics cycle. No water leaks detected during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Blanco, Texas 78606

Andrew

Job Details: 09/18/2023

Arrived on site to test unit for leaking from front left corner. Found ice maker fill line was damaged and not allowing compression fitting to seal properly. Cut off damaged line and reattached to fitting. Tested unit and no longer leaking. Job complete.

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Marble Falls, Texas 78654

Gerry C

Job Details: 09/18/2023

"MED7230HC3 Arrived to inspect noise. I found the unit was quiet until it heated up. Em oval of body panels and access to the blower assembly revealed the blower wheel was split on the outer ring and will require replacement. Office to order p/n WP697772 blower. Steam dryer, no leaks observed during service. ; schdld next appmnt for 9/22 FRI !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Nolanville, Texas 76559

Tyler

Job Details: 09/18/2023

Arrived on site for refrigerator not making ice. Upon arrival confirmed failure. Found ice maker stuck in harvest position. Found no cooling issues. Replaced ice maker and tested unit. Found it harvest and fill as designed with no leaks. Informed customer to give it 3 days to fill bucket. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Austin, Texas 78747

Leonardo

Job Details: 09/18/2023

Arrived on site to test unit for oven to hot. Replaced sensor test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Kyle, Texas 78640

Joe Z

Job Details: 09/18/2023

Arrived on site for broken door switch. Upon arrival inspected unit and found door switch has failed. Replaced switch and test unit. Unit is operating as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Austin, Texas 78737

Leonardo

Job Details: 09/18/2023

Arrived on site to test unit for normal button not working test unit and found normal button not working all other buttons are responding as designed. Called Techline and per Techline the want me to order console again as a customer complaint SR#7737139026 office to reschedule ; ordrng 1 W11622500 (Console)

We serviced a

KITCHENAID FREEZER

Model KRFC704FPS04

Near Wimberley, Texas 78676

Joe Z

Job Details: 09/18/2023

Arrived on site to call techline. Kept dropping call and could not resolve issue. Contacted service management for assistance. After series of test found P14 out put from rc and fc evaporator fans is the issue. Jc recommends ordering both fan motors. Ordering evap motor and fc motor. Both motors are part of evaporator covers. Office to reschedule ; ordrng 1 W11395558 (Rc Evaporator cover) and 1 W11394920 (Fc evaporator cover)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Austin, Texas 78739

Luis

Job Details: 09/18/2023

"Arrived on site. Found a defective freezer led module,per service pointer removed defective led module installed updated led module all leds working as designed. Autho S191AQ"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78729

Maurice R

Job Details: 09/18/2023

"Arrived onsite for washer making a grinding noise. On inspection ran the unit In diagnostic and the noise was not there. Customer showed me a video of the noise and it was a plastic grinding noise. I gain access to the bottom of the unit and found a white powder in the pulley cover, pulled the cover and dropped the clutch and the teeth on the pulley were round off. Found the teeth on the clutch were round off to. Did not see any oil or other evidence of any other issues. Replaced the splutch and tested the unit. It passed the diagnostics mode, true test will be with clothes in the unit. No water leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, Texas 78633

Lou

Job Details: 09/18/2023

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the left FC compartment=0 degrees. I tested the ice maker and it harvested as designed and I could hear the valve opening. I checked the fill tube line and found it blocked with ice. Following service pointer #W11560805, I am ordering the ice maker, valve and fill tube and office to schedule return service due to the availability of the ice maker. No water leaks observed during service.; ordrng 1 W11455232 (Ice maker) and 1 W11677731 (Fill tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Georgetown, Texas 78626

Maurice R

Job Details: 09/18/2023

"Arrived onsite for icemaker not working. On inspection the water pressure was good, the FC temp was 1?. Ran service test 56 and got error E5 thermistor bad. Ran service test 58 tested the thermistor and it said it was a to warm for icemaker to make ice. Ordering a RC icemaker W11658802. Office to reschedule when part arrives. No water leaks detected during service. ; ordrng 1 W11658802 (RC icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Blanco, Texas 78606

Andrew

Job Details: 09/18/2023

Arrived on site to test unit for right hand RC deli drawer preventing door from closing properly. Found right hand rail was not held in place properly with mounting studs. Secured rail and leveled unit. Unit now working as designed. Doors and gaskets are now sealing properly. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Austin, Texas 78754

Wesley

Job Details: 09/18/2023

"Arrived onsite for lost ice production following the filter replacement. Fridge temp was set to 36f and Customer was unaware of need to flush the filter. Icemaker fill line froze, advised customer on thawing line and flushing water for filter replacement. Adjusted temp setting to 38. Harvested in diagnostics. All checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78749

Scott

Job Details: 09/18/2023

"Arrived on site ,replaced lower harness . Unit is tripping breake when powering up . Replaced motor . Ran calibration and diagnostics wash . All checking normal. No water leaks detected at this time. Job complete"