Service History 487

Near Round Rock, TX 78681
Paul
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 (TG) Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the fill valve and tested the dispenser. The dispenser is working better but I explained to the customer they needed to change their filter because the pressure is not as high as it should be. There were no water leaks present at the time of service. Call complete.
Near Bastrop, TX 78602
Cliff
Job Details: 06/17/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found water hoses reversed on rear of machine causing it to misregister water temperature. Set hoses to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78746
Jacob
Job Details: 06/17/2020
WASHER WHIRLPOOL WFW9600TW00 Arrived onsite for unit getting F20 error code. Tested unit in diagnostics. Got F20 error code for water not filling. Upon inspection. Found that water valve was not working. Replaced valve. Tested unit. Unit test good. No leaks at this time
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for ice maker only making crushed ice. Upon inspection I found ice build up and stuck to the solenoid causing intermittent failure for the cubed ice function. I removed the ice that was wedged between the solenoid and tested the unit and is now working as designed. No leaks detected at time of service. Job complete.
Near Manor, TX 78653
Eman J.
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for microwave or powering on. Tested system. Found control and filter faulty. Replaced control and filter. Tested system. Transformer making loud buzzing noise. Ordering transformer W11334531; ordrng 1 W11334531 (TrANSFORMER )
Near Jarrell, TX 76537
Jonathan
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to install previous diagnosed parts removed failed harness. Installed new power cord customer had on hand. Tested operation. All tested good.
Near Austin, TX 78746
Luis
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for water leaking. Removed kickplate found excessive moisture under metal liner of refrigerant diagnosed insulation has pulled away from liner due to age which is causing a void in the liner and allowing air migration which in causing excessive moisture under unit and leak on floor.
Near Seguin, TX 78155
Richard
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Arrived onsite for the refrigerator ice maker dispensing crushed ice all the time. During testing found that that the cube and crush solenoid was blinded up and stuck. Adjusted solenoid and ice is being dispense correctly. Complete
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for refrigerator not making ice. Upon arrival the customer stated that the ice maker is now producing ice. I put the unit into diagnostics and tested the ice maker it harvested and filled with water correctly. When I tried to get out of diagnostics it would not go back I tried to turn the cooling off and the UI displayed a 01 code and began filling the ice tray with water when the ice tray fill code is 46. The UI would not respond to my attempts to disengage or to turn off the water so I had to turn it off at the breaker indicating a faulty UI. I am ordering a UI (W11340158). ; ordrng 1 W11340158 (CNTRL UI)
Near San Marcos, TX 78666
Richard
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for the refrigerator missing parts and broken glass. Installed all new parts that was ordered except for the crisper glass.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display issues. Upon further inspection, customer advised that the display was jumping from temp reading and other selections. Also said the display had blacked out and they cycled power to the unit to get it back on. I checked error codes and found F6E4. I removed and replaced the main ACU and cycled power then removed and replaced the console and cycled power again. Programmed the unit and tested and it is operating as designed. Job completed."
Near Austin, TX 78703
Jacob
Job Details: 06/17/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite for unit not heating again. Tested unit. Found terminal wire for L2 has once again burned up. Called Techline to report findings. Suggested to change control board and wiring harness. Got Sr#7727440399; ordrng 1 REQUEST (2HRS) and 1 W10901572 (harns-wire)
Near Round Rock, TX 78681
Paul
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator that was still frosting up. I sealed the lower half of the front liner trim to the inner liner where I found that it was separating on the previous visit. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 06/17/2020
OVEN GE JB710ST2SS "Arrived to install previously ordered part.Customer advised on my previous visit he cleaned behind the unit and when he pushed the unit back into the counter space, the display came back on and all functions work.I checked all operating functions and unit tested as designed.No parts installed.Job complete"
Near The Hills, TX 78738
Kevin
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected refrigerator and found customer is hearing is damper during operation. After replacing noise during operation has significantly improved. Call complete
Near Canyon Lake, TX 78132
Noah D
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE505W0HB2 "Arrived on site to install knobs and switches. Replaced and is talked knobs and switches, verified function. No problems found. Used 1 switch, 1 knob and 2 screws. Complete"
Near Austin, TX 78735
Kevin
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site and found left fresh food door is not closing properly. Used leveling feet to re-position door lifting it up so it closes better into channel. After correction door is working properly, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle falling off, I removed and replaced the unit door and tested. Unit is operating as designed
Near Bastrop, TX 78602
Scott
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,replaced control . All burners working ,oven light and unit preheated normally . Job complete ."
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
DRYER GE GTD45EASJ2WS "Arrived on site for customer complaint of start switch not working, found broken switch, I replaced switch, unit tested good."
Near Waco, TX 76708
Jonathan
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG114SVT0 Arrived on site for range that would not heat in the oven. Inspected unit and work area. Removed bottom cover and found oven igniter burned up and broken. Replaced oven igniter and tested unit. Unit began to ignite and heat. Unit got up to 250°F before turning it off. Unit is working as designed. Call complete.
Near Hutto, TX 78634
David S
Job Details: 06/16/2020
VENTHOOD UNKNOWN WVU37UC6FS "Arrived on site for lights not working on the vent hood. I inspected the unit and work area. I found the lights not coming on but the fan working as designed. I tested voltage to the first led in the string and found none. I replaced the transformer and the control. I tested the lights and they still wouldn’t come one. I inspected the connectors for lights and found one of the pins pushed all the way to the back of the connector, no making connection to anything when plugged it. I repaired the connector and reinstalled every. I tested the lights and the lights started working. Unit is operating as designed. Job complete."
Near Georgetown, TX 78633
Jonathan
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previous diagnosed part. Removed failed damper and installed new. Tested damper operation. All tested good, no water leaks detected durning service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/16/2020
OVEN KITCHENAID KEBC107KSS03 "Arrived on site for customer complaint of unit not heating, found blown high limit fuse, I pulled unit out and reset fuse, unit tested good.
Near Austin, TX 78752
Eman J.
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for dented dishwasher. Tested system. Found dishwasher panel dented. Replaced panel. Everything works as designed. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 06/16/2020
DRYER WHIRLPOOL GEW9250PW1 Arrived on job for complaints of no heat. Found the element open. After replacement test operation.
Near Austin, TX 78738
Brandon
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of unit having broken tracks on top shelf, I replaced tracks, unit tested good."
Near Jarrell, TX 76537
Al
Job Details: 06/16/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect right 2 burners not getting as hot as customer thought it should be.Confirmed the complaint and fired up all burners and found them to be defective.Removed and replaced all the burners from the element kit.Tested and unit tested to customers satisfaction.Job complete
Near Cedar Creek, TX 78612
Scott
Job Details: 06/16/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site for dryer flashing AF code . Ran temp checks , temps were as high as 250-260 . Found air flow restriction . Recommended cleaning exterior venting tube . No lint build up detected at time of service. Job complete ."
Near Lakeway, TX 78738
Brandon
Job Details: 06/16/2020
RANGE KITCHENAID KFDC506JSS00 "Arrived on site for customer complaint of door being damaged, I replaced outer door, unit tested good."
Near Burnet, TX 78611
James
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food doors. Ensured doors leveled. Unit tests good. Job complete
Near Hutto, TX 78634
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is leaking intermittently through the icemaker assembly. Tested unit and found icemaker slightly overfilling. Replaced ice maker to eliminate timing issue with fill. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
REFRIGERATOR LG LMXS30746S "Arrived on site to inspect refrigerator no cool. Upon arrival, a note on the door advised to text the number provided on the ticket. Customer called me back and advised they weren’t home, but that a previous technician replaced the main control and other parts and the unit continued to fail and advised the customer the unit would need a sealed system repair. I was unable to get into the home to get photos of the MS or test the unit. I am ordering the sealed system parts Messaged office KC and advised of situation. ; ordrng 1 300A (COMPRESSOR) and 1 ADH73150210 (DRYER) and 1 CNOTE (RESEARCH PARTS-COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE )"
Near Austin, TX 78748
Luis
Job Details: 06/16/2020
REFRIGERATOR GE GTS18XCRERWW "Arrived on site for damaged fan blade,installed a new fan blade powered unit on fan working as designed.
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
WASHER MAYTAG MVWC416FW1 Arrived on site and tested operation. Found no faults in memory. Ran test cycle and found all functioning properly. Tested water level on normal and found water level to be correct. Tested on bulky and found water level to be correct. Tested again with both set to deep water and the water level did not changed. Unit will need new selector switch to repair. ; ordrng 1 WPW10285511 (cycle select switch)
Near Georgetown, TX 78628
Jonathan
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator freezer door not sealing Inspected door and found top right corner gasket not sealing. Used heat gun and corrected gasket. Tested door seal. All tested good, no water leaks detected."
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer with LF error. Ran diagnostics and found error code for long fill. Tested water valve and it did not pass testing. Replaced water valve and washer tested good and no leaks detected complete.
Near Austin, TX 78748
Kevin
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site and found customer is experiencing door/open error. Recommended replacing door switches with interlock kit.
Near Buda, TX 78610
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit not draining. Test unit ,found bad drain motor. Replaced drain motor,test unit for leaks, no leaks at this time. Unit draining correctly. Job completed."
Near Austin, TX 78748
Kevin
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found right hand side grate is broken, customer does not wish to continue with repair at this time.
Near Cedar Park, TX 78613
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 (Tg) arrived on site for refrigerator with no ice condition. Tested voltage to ice maker and was only receiving 68volts. Then tested main pcb control behind refrigerator and found that the board was loosing power through its neutral wire and only sending 68VAC to the ice maker from P3-3 to P1-2. I changed the pcb control and was able to get 123vca out of the board but the ice maker still wouldn’t function. Checked L1 to chassis ground from ice maker head and had 120 volts. Found the neutral wire and circuit good within door switch. Found the neutral wire open between the lower door harness and ice maker. Unit will need a new door. Ordering authorization and parts research LW10365672 door.; ordrng 1 PARTSAUTHO (IF PARTS FOUND) and 1 PARTSRESEARCH (LW10365672 DOOR)
Near Leander, TX 78641
David
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "arrived on site to diagnose refrigerator with lights out in RC ceiling and FC. Customer also says unit is not producing as much ice as before. Found FC light module failed and in need of replacement. Replaced FC module and all lights came on. Since icemaker is showing and testing good, no parts seem to be bad. Icebox fan is running as designed. All is working as designed at this time with no repair to be ,add for icemaker. Call complete."
Near Georgetown, TX 78628
Jonathan
Job Details: 06/16/2020
OVEN ELECTROLUX EI30EW45PSC "Arrived on site for double oven, upper oven not heating. Performed diagnostics and tested bake cycle. Gained access to control and tested element and found opened. Inform customer on failure and would return with control on hand if need after replacing element. rdrng 1 318601604 (element) and 1 SEENOTE (OFFICE TO SCH)"
Near Austin, TX 78741
Jacob
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for unit making a noise 5min into cycle. Tested unit. Reset breaker to unit. Put unit into diagnostics Got F0E5, off balance load. Erased error code. Tested unit. Unit test good. No leaks at this time. Job complete"
Near San Marcos, TX 78666
Richard
Job Details: 06/16/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F5E4. For lid not being opened. During testing found that the control and lid latch to be causing the issue. installed new control and latch. Washer tested fine and no leaks detected. Complete
Near Jarrell, TX 76537
Al
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer not draining.Customer advised she turned the washer on and unit began draining.I service tested the unit and unit tested as designed with no errors.Found the residence is a fairly new home and residence has 90% GFCI and arch fault.I informed the customer the microwave, washer and refrigerator all need to be on a regular outlet.Customer to contact and electrician for repairs.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78738
Brandon
Job Details: 06/16/2020
RANGE KITCHENAID KVWC956JSS0 "Arrived on site for customer complaint of fan motor not working, found unit did not have a fan motor installed. Submitting parts research because no fan motor is on parts breakdown. ; ordrng 1 CNOTE (PARTS RESEARCH FAN MOTOR )"
Near Austin, TX 78726
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT519SZDB05 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and installed a dye drier and low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and it is working as designed. Call complete.; ordrng 1 W10896677 (coupler (PR REPLENISHMENT))
Near Austin, TX 78704
Jacob
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit getting a F20. Tested unit. Saw F20 error code. Replaced timer control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Cliff
Job Details: 06/16/2020
OVEN WHIRLPOOL WOS51EC7HS01
Near Austin, TX 78757
Wesley
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDFE104DBL4 Arrived onsite and found unit control lock engaged. Corrected issue and instructed customer on fix. Unit is now operating as designed.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F0E2-too many suds. Cleared the code and tested the unit and I could see soap suds in the basket. After testing, I manually tested and filled the unit with cold water to remove the suds and then tested spin/drain. I inspected the unit for any leaks and customer advised the unit leaks from the front left corner. I did not see any evidence of the water leaking from the unit except from the bottom of the dispenser and water running down the front panel to the floor. When I pulled the unit out to remove the back panel, the drain hose come off from the back. I found it was not secured well. I re-installed it and made sure it was secured. Made recommendations for detergent use and use & care for the unit. No water leaks at the end of service, job completed."
Near Meadowlakes, TX 78654
James
Job Details: 06/16/2020
REFRIGERATOR GE GYE22HSKHSS Arrived on site and installed new ice door kit and freezer gasket. Tested operation and found unit working properly and doors now sealing properly.
Near Waco, TX 76712
Jonathan
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW6600SW1 "Arrived on site for a washer that’s not balancing out loads. Inspected unit and work area. Found feet level and suspension still good. Spun basket by hand and unit still spin. Placed unit in service diagnostics and found no stored error codes. Please tune in and out test and unit ran as designed. Placing it in a manual spin on low-speed, mid-speed and high-speed spins. Unit ran as designed through 5 minutes of spinning. I called tech line and spoke to Rick SR# 7728079477. He advised for me to check underneath the basket to ensure that nothing was causing friction on the basket as it spun with clothes in it. He advised if that was not the issue that the bearing kit would need to be replaced. Removed agitator and hub and found no evidence of obstruction. Tried to remove the basket driver and found it seized onto the shaft.
Near Waco, TX 76705
Jonathan
Job Details: 06/16/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Customer advised that the unit had been plugged back in and had been running since prior diagnosis. Replaced compressor, coupler, starting device, capacitor, and dryer. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum. System is restricted due to the oil and cannot be removed. The unit is non repairable due to contaminated system. Call complete."
Near Austin, TX 78732
Wesley
Job Details: 06/16/2020
OVEN KITCHENAID KOSE500ESS02 Arrived onsite and found shorted control. Replaced control. Unit is now operating as designed.
Near Canyon Lake, TX 78132
Robert
Job Details: 06/16/2020
ICE MACHINE WHIRLPOOL WUI95X15HZ00 Arrived on job for complaints of ice too small. Found that level of ice good. Ran diagnostics and changed to largest cube size.
Near Austin, TX 78749
Kevin
Job Details: 06/16/2020
REFRIGERATOR MAYTAG MFC2062FEZ03 "141 shows 47, 142 shows 24, spoke with techline 7728075482 and sent pics of evap to LM and a sealed system will be needed to correct issue.; ordrng 1 8201786 (start device,combo) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (EVAP) and 1 WPW10143759 (dryer)"
Near Austin, TX 78702
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit not draining. Found disposal knock out intact. Removed knock out tested unit, unit draining correctly. Job complete."
Near Hutto, TX 78634
Cliff
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with broken grate. Found left side grate broken. Replaced it and found all is now working properly.
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
REFRIGERATOR LG LBC22520SW "Arrived on site for no cool fridge . Found fresh almost room temp, freezer running above what would be fresh food temps . Ran diagnostics . Fans working . Took evap cover off and barly frost on first coil on evap . No water leaks detected . Ordering 2 hrs ,compressor,evap,uv drier , service port. Please call to set return ; ordrng 1 2HRS and 1 SERVICEPORT and 1 TCA35931726 (COMPRESSOR ) and 1 UVDRIER"
Near Georgetown, TX 78626
Kayman
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for dishwasher issue. Upon inspection I found the gasket for the detergent dispenser was displaced and coming out of the dispenser I could not put the gasket back inside the dispenser. I replaced the dispenser and unit is working as designed. No leaks detected during time of service. Job complete
Near Austin, TX 78746
Kevin
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site and inspected refrigerator and found fresh food door is unlevel/sagging. Took one picture. Removed door, reset hinge and after replacing gasket is now sealing properly, job complete"
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite for the dishwasher not working properly. Installed new sump and pump motor and dishwasher tested fine and no leaks detected. Complete
Near Florence, TX 76527
Jonathan
Job Details: 06/16/2020
WASHER LG WM8000HWA "Arrived on site for washer with error code LE. Performed diagnostics mode and tested operation. Found unit not going n to spin mode. Found abnormal insulation. Gained access to control and found hall sensor opened. Removed failed sensor and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/16/2020
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on job to replace glide. After replacement test operation. Drawer slides good as new.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/16/2020
REFRIGERATOR GE GSHS5KGXCCSS "Arrived on job to replace water tank and address noise. Exposed tank and tested for leaks. No leaks detected but water valve makes strange noise after water stopes. Noise coming from valve will need to replace valve. ; ordrng 1 WR57X10032 (valve,water)"
Near New Braunfels, TX 78132
Robert
Job Details: 06/16/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on job for complaints of leak. Found loos connection at drain line. Reset clamp and test.
Near Austin, TX 78738
Luis
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no cool. Removed evaporator covers found no traces of dye on evaporators removed compressor cover,found traces of dye on condenser lockring. Removed lockring from high side unable to install a new lockring or braze a coupler on high side
Near Cedar Park, TX 78613
David
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts to resolve leaking. Installed new sump and drain pump and retested. All is working as designed. Call complete.
Near Austin, TX 78734
Luis
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for defective ice bin. Installed new bin tested bin operation unit working as designed.
Near Driftwood, TX 78619
Richard
Job Details: 06/16/2020
REFRIGERATOR LG LFX25976ST Arrived onsite for the refrigerator freezer frosted up. During testing found that the the freezer door gasket is no longer sealing properly causing the issue . Will need to replaced door gasket. Complete
Near Granger, TX 76530
Andy
Job Details: 06/16/2020
WASHER MAYTAG MHW3505FW1
Near Georgetown, TX 78628
Jonathan
Job Details: 06/16/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site for previous diagnosed part on refrigerator. Removed failed damper and installed new. Checked damper operation. All tested good, no connected to unit at time of service. No water leaks detected."
Near Austin, TX 78741
Jacob
Job Details: 06/16/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for dryer not heating. Tested unit. Found that wiring to unit on the backside was not wired correctly. Re wired unit. Tested unit. Unit test good. No issues at this time. Job complete
Near Kyle, TX 78640
Jacob
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onsite to replace parts ordered by previous tech. Replaced part. No leaks at this time. let customer know to allow a few hours before ice is being made. Job complete
Near Austin, TX 78747
Leonardo
Job Details: 06/16/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to test unit for no display. Test unit found bad console, replaced console. Test unit, unit functions correctly. Job complete."
Near Bastrop, TX 78602
Scott
Job Details: 06/16/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for range dead . Found wires on terminal block . Ordering main harness , informed customer they will need to supply new cord . Left unit unplugged . Checked elements and fuse all checked good . Please call to set return ; ordrng 1 3PRONGRANGECORD and 1 W11416047 (MAIN HARNESS)"
Near Austin, TX 78723
Eman J.
Job Details: 06/16/2020
REFRIGERATOR IKEA IRS335SDHM00 Arrived onsite for dispenser not dispensing water. Tested system. Found water valve faulty. Ordering water valve WPW10179146; ordrng 1 WPW10179146 (valve-inlt)
Near Pflugerville, TX 78660
Kayman
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for refrigerator not making ice. Upon inspection I jumped the ice maker into a manual cycle and the motor indication wheel started to turn then stopped and made a small grinding noise. I could not get the wheel to move past that point indicating a faulty ice maker. I replaced the ice maker and unit is working as designed.
Near Austin, TX 78746
Leonardo
Job Details: 06/16/2020
RANGE JENN-AIR FCG20500W "Arrived on site to test unit for burners not working correctly. Test unit and found broken burner,will need to replace burner ; ordrng 1 WP3412D024-26 (BURNER HEAD )"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to inspect fridge for sound issues, upon inspection found damper motor groaning and back lines unfastened and clicking, replaced damper and secured lines, no problems found. Complete"
Near New Braunfels, TX 78132
Robert
Job Details: 06/16/2020
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on job for complaints of very low ice production. Found hose supply to evaporator blockage from calcium that cleaning broke loose. Cleared hose and test operation, water flow normal."
Near Austin, TX 78749
Leonardo
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to replace board. Test unit, not turning on. Found bad valve. Replaced valve,test unit unit heats to 350, no leaks present. Job complete."
Near Round Rock, TX 78664
Paul
Job Details: 06/16/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for a refrigerator that started making a groaning sound again when the right door is opened and closed. I checked the door and found the noise the customer was hearing being caused by the lower frame rubbing the chassis at the front bottom right door when the door was opened or closed. I loosened the bolts and put sound pad material between the chassis and liner. I tightened the bolts and tested the door. The door is quiet and is working as designed. Call complete.
Near Round Rock, TX 78664
David S
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DC5 "Arrived on site for asking machine making a sound. Customer played the video of the sound and it sounded like a rhythmic ticking noise. I visually inspected the rotor stator, gear case, clutch and slider, all look good and no damage present. I inspected the wiring harness going done the side of the tube and found it loose, I tightened it down and secured it along the tube. I ran the unit through a calibration and then a diagnostics cycle. Unit tested good. I ran a high speed spin and could not create the same noise. Sound was coming from the wiring harness rattling around inside the unit. No water leaks detected. Job complete."
Near Spicewood, TX 78669
Brandon
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit leaking, found dent in inner liner not creating a seal on door gasket. Ordering door liner. ; ordrng 1 W10908291 (door-inner)"
Near Robinson, TX 76706
Jonathan
Job Details: 06/16/2020
DRYER WHIRLPOOL WED7300DW0 "Arrived on site to install previously diagnosed park. Inspected unit and work area. Remove front panel and check out drum. Went to remove dryer clip and found a bikini and several necklaces wrapped around the drive motor shaft prohibiting the motor to turn. Removed obstructions and tested unit. Unit turned, heater, and ventilated as designed. Call complete."
Near Austin, TX 78737
Kevin
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced evap motor with thermistor diagnosed on previous visit. Recommended refrigerator be left to cool for 12-24 hours, no water leaks detected at time of service, job complete."
Near Pflugerville, TX 78660
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose a refrigerator that is forming ice around damper. Found air leak through mullion and freezer door not insulated properly, allowing condensation on mullion and door. Called tech line and spoke with Rick. He advised sealing cabinet with food grade silicone,and door will need to be replaced as well. Advised customer on wait time for doors. Office to set return appointment. Cl only per homeowner.File#7728078481; ordrng 1 482338 (adhesive) and 1 CLONLY (CL ONLY) and 1 LW11026425 (FC DOOR SS)"
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site and installed new wash motor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
REFRIGERATOR GE GFSL6KEXALS Arrived onsite for the refrigerator with ice build in up under crisper drawer. During testing found that the fresh food evaporator drain line was clogged. Removed clog with steamer and refrigerator tested fine and no leaks. Complete
Near Leander, TX 78641
Lou
Job Details: 06/16/2020
VENTHOOD GE CV966T3SS "Arrived on site to install previously diagnosed and ordered part. Due to,the transformer failing, I removed and replaced the transformer and tested. The lights failed to come on. I leveled and replaced the left light assembly and retested ad the left light operated as designed, but the right light failed. Job completed."
Near Little River-Academy, TX 76554
Al
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and discovered the unit didn’t spin properly and made an unusual noise while attempting to spin.Found the wash plate and hub are defective.The wash plate was stuck on the gear case and will possibly need to be forcefully removed.Unit did not spin due to wash plate issues.Will return with the gear case.Needs more work ; ordrng 1 W10528947 (HUB) and 1 W10752283 (WASH PLATE )
Near Belton, TX 76513
Jonathan
Job Details: 06/16/2020
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site for a washing machine that won’t do anything after it starts washing a cycle. Inspected unit and work area. Found unit plugged into a strip circuit, garden hoses on the inlet water valves, and a drain hose that was plugged into a garden hose for drainage going uphill. Tried to turn washer office customer had a load in the unit going through a wash. Drain pump was not pumping out the water. Tilted washing machine backwards and drain hose came loose of garden hose and began to drain properly. Customer does not have proper drainage pipes or hot water coming to the unit. Placed in in-service diagnostics and found an F0 E3 (overload), F7E0 (loss of power), F8E1 (long/no fill), and F2E1 (UI stuck key) error codes. I called Techline and spoke to Dave SR# 7728087669. He advised that between the electrical, incoming water, and drain hose situation,pan, the unit would not work under the current conditions. Advised customer to make necessary changes a
Near Austin, TX 78723
Eman J.
Job Details: 06/16/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer with long dry times. Tested system. Found thermostat faulty. Replaced thermostat. Tested system. Everything works as designed. Job complete.
Near Kyle, TX 78640
Jacob
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite to replace parts ordered by previous tech. Replaced both controls. Fan was running and heater did have continuity. Tested unit, no leaks at this time. Job complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived onsite for the microwave vent not working properly. During testing found that the vent cap was getting stuck not allowing the air to flow properly. Adjusted vent cap and retapped vent hood and vent is working properly. Also saw that the two front burners are not sitting directly under the vent. Advised customer that the vent motor is not strong enough to pull the steam from boiling water from a distance. Advised customer to boil water on the back burners so steam can be vented out properly. Complete
Near Temple, TX 76502
Jonathan
Job Details: 06/16/2020
DISHWASHER KITCHENAID KUDE60FXSS4 Arrived on site for dishwasher that had a broken top rack. Inspected unit and work area. Found upper right track broken and not making proper connection with the rail. Replaced track and refit rack on top of it. Tested unit and unit is working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for damaged control panel. I removed the damaged panel and replaced with new. I tested the units operation and found the unit working as designed. Job complete.