Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
RANGE WHIRLPOOL RF362LXTS3 Arrived onsite and replaced the control. Unit is now operating as designed. Control was throwing latch error randomly.
Near Belton, TX 76513
Tyler
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site for washer not filling with water. Upon arrival customer stated unit would start and turn on and acted like it would feel for a few minutes and then it will quit and Sean F8E1 error and getting along feel or no feel error. Upon entering diagnostics I was able to confirm the air code I then ran steps one through 17 to verify what parts are functioning what work thats what I found the hot water side valve was no longer opening and shutting even though it was receiving the 120 V needed. Customer also stated that they were having a hot water issue with you home overall the week after the freeze but at the water had been goofing up prior to that so I instructed the customer at this point they can continue using the washer
Near Salado, TX 76571
Tyler
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW6700TU1 Arrived on site for washer not cycling correctly after being started. Upon arrival I found an LF(f30) error indicating long fill time. Customer stated they had a water heater replacement recently and that plumber had been around ho e tinkering with faucets to verify pressure. I had also found the cutoff valves to washer where not fully opened. Customer stated this had happened shortly after plumbers had finished their work. I was able to reset the unit and then verified that water connection was fully on with no leaks and found unit cycling through settings as designed. Call complete
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived onsite for refrigerator with interior lights out. Upon arrival I found the FC=1 RC=35 I found the bottom of the RC full of water and the drain pan warped. I found the pantry UI cavity was full of water and the control board was fried with multiple wires burnt and corroded. The water will not dispense through the dispenser but ice will. I disconnected the pantry UI and the interior lights restored function. I tugged on the pantry harness and did not find any breaks in the wires. I called techline and they recommended cycling power to the unit to try and restore the water dispense. I did and they were correct water will now dispense. I found that there is a slight delay in when the water turns off while dispensing about 5 secs. I waited about 10 mins and tried again. There is no longer a delay. Techline said this is normal but to return with the dispenser UI (W11330971) just Incase. to replace the pantry UI(WPW10769076) and drawer (W10815669)
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived onsite for microwave intermittently not heating. Upon inspection I found the unit heating but the customer stated that it will work then if you try to cook again it will not heat. I pulled the unit and found the mag and transformer very hot. I confirmed correct all voltage and I replaced the magnetron capacitor and diode. The components were still getting very hot so I called techline to report. Techline said it is normal for the mag to get hot and the thermostat is more than likely opening up then has to take time to cool down before the mag will heat again. SR#7730171061. The unit is working as designed at this time. Job compete.
Near Hewitt, TX 76643
Jonathan M
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL MDB7959SKZ0 Arrived on site for a dishwasher that wouldn’t drain. Inspected unit and work area. Confirmed customers complaint as water was in the dishwasher but the unit would not drain. Tested voltage going to the drain pump and found proper voltage. Found the drain pump clear of any debris. Replaced the drain pump and tested the unit. Unit is not working as designed. Call complete.
Near Killeen, TX 76549
Wesley
Job Details: 03/05/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived onsite and repaired unit by replacing repair kit parts. All checks good.
Near Killeen, TX 76542
Al
Job Details: 03/05/2021
REFRIGERATOR FRIGIDAIRE FRS26KF6EBK Arrived on site and inspected water leaking and a solid block of ice underneath the storage drawer.Confirmed the complaint and found the drain tube was clogged and not allowing the deforested water to make it to the drain pan.Used my steamer to melt and clear the drain tube.Reassembled and explained my work to the customers.Tenants satisfied.Job complete
Near Belton, TX 76513
Kayman
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL GD25DIXHS00 Arrived onsite for refrigerator that is not dispensing ice. Upon inspection I found the dispenser motor was stripped and the shaft was not catching the grooves to turn. The unit is now dispensing ice and no leaks were detected during time of service. job complete.
Near Little River-Academy, TX 76554
Kayman
Job Details: 03/05/2021
DISHWASHER GE GSD2100V55BB Arrived onsite to install previously diagnosed parts. I installed the timer and tested the unit. The unit is washing draining and working as designed at this time and no leaks were detected during time of service. Job complete.
Near Waco, TX 76706
Jonathan M
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced gearcase and actuator and tested unit. Unit is not working as designed. Call complete.
Near Killeen, TX 76542
Al
Job Details: 03/05/2021
RANGE FRIGIDAIRE FGFL67DBD Arrived on site and inspected gas range bake and broil igniters defective.Confirmed the complaint and attempted to remove and replace both igniters but the bake igniter I received doesnt have the the metal bracket needed to guide the flame down the tube to ignite the unit.Also the screws were seized inside the bake igniter screw holes and had to be pried off to free it from the unit.; O-emld tckt
Near Killeen, TX 76543
Al
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5300SQ0 Arrived on site and inspected older washer leaking into tub when unit isnt on.Confirmed the complaint and found the valve is defective and causing the malfunction.Valve wWP8578341 is on order and not yet received.Failed to bring due to delay in production.Office to schedule return services due to part availability.Needs more work ; O-emld tckt
Near Killeen, TX 76549
Wesley
Job Details: 03/05/2021
RANGE MAYTAG MERH865RAB Arrived onsite and repaired by replacing element. Unit is now operating as designed. Advised customer on repair.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site to inspect fridge for not producing ice, upon inspection found the icemaker worked correctly and valve opened fully. Icemaker had to be jumped to start. Replaced control and tested. Complete"
Near Seguin, TX 78155
Noah D
Job Details: 03/05/2021
OVEN KITCHENAID KODE500ESS04 "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven heating but the end temp is a little low, replaced sensor and tested. No problems found. Complete"
Near Austin, TX 78746
Leonardo
Job Details: 03/05/2021
MICROWAVE KITCHENAID KEMC308KSS0 Arrived on site to replace oven gasket and microwave interior light. Replaced all parts customer had test unit and unit test good.
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH32519HV5 Arrived onsite for microwave with visibly failed or broken door. Upon inspection I found a hole in the inner door face (see SD pic) i didnt see any other damage so. I replaced the door and tested the unit. The unit is working as designed at this time. Job complete.
Near Killeen, TX 76549
Wesley
Job Details: 03/05/2021
DRYER GE GTDP180ED2WW Arrived onsite and replaced broken belt. Advised customer to have vent cleared as I did not see any motion or moment indicating a clogged vent. Unit is heating as designed.
Near Austin, TX 78747
Leonardo
Job Details: 03/05/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell. Test unit and found no gas leak coming from top valves or burners. Checked regulator and valve for oven. Found valve secured new valve test unit no gas smell or leaks job complete.
Near Waco, TX 76708
Jonathan M
Job Details: 03/05/2021
WASHER FRIGIDAIRE FAFS4272LW0 "Arrived on site for a washing machine that wouldn’t spin or drain. Inspected unit and work area. Placed unit and service diagnostics and found an error code for a draining to slowly. Remove front cover and found water slowly trickling down to the drain pump. Grab some water and poured it into the tub and waited for it to come out of the bottom. Unit took almost a minute to drain out all the water. Removed the filter Bellow and found wrappers, paper, and trash inside the filter causing water to not run through properly. Removed obstructions and reassembled unit. Tested unit twice with the customer present and the unit is now working as designed. Call complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to test unit for lights not working. Found FC light was bad. Replaced module, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78717
Scott
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site ,replaced sump and motor . Ran diagnostics. All checked normal . No water leaks detected at time of service. Job complete ."
Near Lakeway, TX 78734
Justin
Job Details: 03/05/2021
WASHER GE WCSR4170DAWW "Arrived on site for washing machine having large amounts of water come out of it. I gained access to drain pump, bellows, and valves. I ran a rinse and spin, and a spin and drain. I did not observe and leaks. I found customer put large blanket in unit and it caused unit to overflow. Unit is working as designed. Call complete."
Near Leander, TX 78641
David Z
Job Details: 03/05/2021
WASHER WHIRLPOOL MHW6630HC2 Arrived on site to diagnose washer that was not running fully and no spinning. Ran unit and verified F6E3 for acu / mcu error. Replaced control and retested. Unit is now working as designed. Call complete. No water leaks found.
Near Austin, TX 78747
Leonardo
Job Details: 03/05/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78745
Luis
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no cool. Found up dye on fresh food evaporator replaced fresh food evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
Near Austin, TX 78730
Luis
Job Details: 03/05/2021
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for cooling complaint. Found evaporator incased in ice,ran diagnostics heater powered on diagnosed unit not running through a normal defrost cycle,defrosted evaporator replaced thermistor and control"
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to test unit for left side FF drawer not shutting correctly. Found pan front was hitting shelf glass. Office to reschedule. ; ordrng 1 W11243759 (shelf-glas) and 1 W11257202 (pan-snack) and 1 WPW10396909 (front-pan)
Near Temple, TX 76504
Kayman
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived in its for refrigerator with frost build up in the FC. Upon inspection I found the FC roof had frozen water droplets all around. The customer had been their FC so I was not able to get a accurate temp reading. The RC was at 34. I found the FC door hinge sagging causing the door to get caught on the frame and not shut all the way. You have to push on the door to get it to seal. I inspected the defrost circuit and it checked good. I will need to order a center hinge(W10492014) (W10486828) and door seal(W10507442) just Incase. Office to R/S due to part availability. ; ordrng 1 W10492014 (Hinge) and 1 W10486828 (Evap cover) and 1 W10507442 (Gasket)
Near Leander, TX 78641
Lou
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site to inspect microwave open door error. Upon further inspection, customer advised that intermittently, the display will say open/close door error. I tested unit and could not duplicate the error. Due to the issue being intermittent and it potentially causing more issues later on, I am ordering both interlock assemblies and a CNOTE-LSO FOR TRAINING and CNOTE-SCHEDULE WITH JOB 289652. Office to schedule return service. ; ordrng 1 W11433683 (Lower interlock) and 1 W11433682 (Upper interlock) and 1 CNOTE (LSO for training) and 1 CNOTE (SCHEDULE WITH JOB 289652)"
Near Cedar Park, TX 78613
David S
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS04 . The office will reschedule ; saved tckt
Near Kyle, TX 78640
Noah D
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHS5 "Arrived on site to inspect dishwasher for not drying, upon inspection found the heating element worked correctly as well as the control. Instructed customer to use rinse aid. Complete"
Near Austin, TX 78754
Matthew
Job Details: 03/04/2021
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator with failed drawer parts. Upon inspection found left refrigerator door bin broken as well as upper crisper frame center rail failure. Ordering bin and rail as well as additional parts just in case. Office to reschedule.; ordrng 1 W10313178 (trim-shelf) and 1 WP12642303WD (brace- cri) and 2 WP13062602 (support)s and 1 WP67005864 (slide) and 1 WP67006704 (glass- cri) and 1 WPW10212139 (bin-cntlvr) and 1 WPW10326469 (rail-centr) and 1 WPW10329866 (frame)
Near Austin, TX 78746
Kevin
Job Details: 03/04/2021
DRYER MAYTAG MGDC465HW0 "Arrived on site and inspected dryer and observed ignitor operating properly and propane is burning. Found dryer temperature will not rise above 115° and there is no airflow measured on airflow meter. Removed vent hose and dryer will now raise to 220° and airflow is registering good with no vent connected. Recommended to homeowner that vent to the exterior of the home be cleaned before dryer is used again, sent videos to DW. job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for not draining, upon inspection found a large load inside with water. Drained through diagnostic and checked for codes. Overload code caused cycle to stop. Cleared all codes and tested. All functions returned. Complete"
Near Georgetown, TX 78626
Wesley
Job Details: 03/04/2021
RANGE WHIRLPOOL MGR6600FZ2 Arrived onsite for hi flames and sticking knobs and adjusted valves and knobs to customer satisfaction. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW6120HC0 "Arrived onsite for previously diagnosed parts. Upon arrival replaced valve and tested. Found unit now operating as designed cleared error codes, valves operating as designed. No signs of leaks during service. Job Completed."
Near Waco, TX 76707
Chase
Job Details: 03/04/2021
WASHER MAYTAG MVWX655DW1 Arrived on site to check washer for no operation. Enter diagnostics and found error codes for long fill and flood condition. Ran test cycle and found no fill from the cold valve and only a trickle from the hot valve. Verified proper cold and hot waster supply volume. Water valve has failed. Replaced valve and ran test cycle on washer. All functions of washer check good with no water leaksfrom the machine. . Left hot water off at the supply and informed customer that a plumber would need to repair faucet. Job complete
Near Kempner, TX 76539
Al
Job Details: 03/04/2021
MICROWAVE FRIGIDAIRE FGMV175QFA Arrived on site to inspect Frigidaire microwave not powering on. Confirmed complaint and found the fuse 20 amp was blown removed and replaced and unit now operates as designed.
Near Austin, TX 78739
Leonardo
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for not washing correctly. Test unit and found no water coming in. Test valve and found valve clogged. Replaced valve test unit and unit test good no leaks present at this time. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
OVEN JENN-AIR JDRP548WP02 "Arrived on site to test unit for temp issues. Upon arrival found left side door hinge screws sticking out about 1/4inch preventing door from properly engaging switch. Tightened screws and got average bake temp of 357 per service pointer W10565140. Per service pointer W10780875D all screws are now tightened and door switch is being properly engaged. Customer also stated LF burner was not igniting. Found grease build up and burner head preventing igniter from sparking. Cleaned grease, tested unit, unit works good. Called techline with findings and agreed loose hinge screws were more than likely causing issues. Job complete.——————SR#7730158222"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW "Arrived on site to inspect washer for not operating, upon inspection found the UI responded in diagnostics but not normal use, reset the breaker and all functions returned. Complete"
Near Leander, TX 78641
David S
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to install previous diagnosed part. I gained access to the fill tube and replaced with new. I tested the unit and the ice maker went through harvest and filled. Job complete.
Near Killeen, TX 76542
Wesley
Job Details: 03/04/2021
OVEN KITCHENAID KEMC308KBL01 Arrived onsite and found unit blower fan extremely noisy but still running. Ordering blower to repair.
Near Killeen, TX 76542
Wesley
Job Details: 03/04/2021
TRASH COMPACTOR KITCHENAID n/a Arrived onsite and inspected trash compactor for locked gear in down position.
Near Del Valle, TX 78617
Jacob
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite for unit still making noise. Stood around for unit to make noise once again. Called Tech line. Let them know of findings that we cannot duplicate the noise. Tech line said about the ice maker making noise when it’s working, also said that in the owners manual does explain noises and the unit will make abnormal noises from time to time to time but is normal since we cannot the unit to duplicate the noise that the tenant is hearing. Got sr# 7730161385. Could not duplicate the noise. No issues at this time. Job complete"
Near Marble Falls, TX 78654
Cliff
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Arrived on site to diagnose a refrigerator that has a stuck filter. Removed filter and installed new one provided by homeowner. All is working properly at this time and no leaks were found at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 03/04/2021
RANGE WHIRLPOOL KDRS467VSS05 Arrived on site to diagnose a range that was beeping during cooldown after baking. Tested all parts and components and found no saved errors or failures to unit. Advised homeowner on findings and no further repairs needed.
Near Meadowlakes, TX 78654
Jonathan S
Job Details: 03/04/2021
COOKTOP KITCHENAID KGCU467VSS01 Arrived on site for burners sparking when sing the front right burner. Inspected unit and work area. Verified failure. Found failed ground path for spark igniter. Recommend to replace both front left and right burners due to design change. ; ordrng 2 W11106799/QTY2 (FRONT LEFT & RIGHT BURNER HEAD )s
Near Whitney, TX 76692
Jonathan M
Job Details: 03/04/2021
REFRIGERATOR GE GFE28HSHCSS "Arrived on site for a refrigerator where the controls aren’t working and water is not dispensing from the refrigerator. Inspected unit and worked area. Found water filter able to be placed back in but the user interface not responding to any commands. The screen was completely dead. Removed user interface and found voltage coming to the user interface but if not displaying.I advised the customer that they would need a new UI for repair.
Near Austin, TX 78749
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite with KB. Replaced UI panel. Tested unit. Unit tested good. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL KMLS311HSS0 Arrived on site to test unit for damaged panel. Test unit and found door panel and side panel and cavity.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to diagnose dishwasher issues. Upon further inspection found the lower spray arm missing pieces, according to order notes customer was to have the part and I found that the customer did not have the part. I am ordering lower spray arm and office to schedule return service due to availability of part. No water leaks observed during service.; ordrng 1 W11048456 (Spray arm)"
Near Leander, TX 78641
David S
Job Details: 03/04/2021
WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer not getting water. I inspected the unit and work area. I found the valve clogged with debris from their well draining. I tried to clean the valve screen, I tested the valve again and it barely let water through. I also found the cold water hose rusted and leaking. I replaced the valve. I tested the valve, both sides, using the hot water line. The valve is working. I left the cold water hose unhooked as it will strip the threads off of the new valve. Job complete."
Near Austin, TX 78734
Robert
Job Details: 03/04/2021
DRYER MAYTAG MED8200FC1 Arrived on job for complaints of vibration. Found the blower clogged. After replacement test operation.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site to test unit for not cleaning dishes. Found error code f3e3(owi failure). Found OWI was dirty. Cleaned OWI, tested unit, unit works good. No leaks detected. Office to reschedule.; ordrng 2 WPW10503548 (retainer)s and 1 WPW10526114 (panel)"
Near Waco, TX 76708
Chase
Job Details: 03/04/2021
REFRIGERATOR GE PYE22PSHFSS "Arrived on site checked refrigerator for water leak and not cooling properly. Customer had found water leak coming from supply line. There is no shutoff and the supply line is an accessory. Customef will resolve that issue. Took temperatures and found freezer at 16 degrees, RC 40 degrees. Customer said the freezer had frosted up several days ago around the rails and on the product. No visible frost shown today. Forced defrost through diagnostics and tested sensor (18.1 K ohms). All fans are running, door seal and closure checks good. Unit may be not be defrosting correctly or coming out too soon which is a control issue. Also drain has clogged in the past. Cleaned drain grommet and replaced control to regulate defrost. Job complete"
Near Austin, TX 78737
Brandon
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to replace fuse, after replacing, unit tested good.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/04/2021
WASHER AMANA NTW4516FW3 Arrived on site to test unit for not completing wash cycles and acting erratically. Found unit does not have hot water available to it. Customer said he will connect hot water to unit today to be ready for return visit. Unit is not draining. Need water pump to fix issue. Office to reschedule.; ordrng 1 W10919003 (pump-water)
Near Georgetown, TX 78626
Kayman
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived onsite for microwave not powering on and no operation. Upon arrival I verified voltage at the outlet. I found the filter fuse blown. I replaced the fuse but the unit still did not turn on. I traced voltage to the cavity Tstat but voltage was not passing through the Tstat. I used the breaker jumper and bypassed the Tstat. I found the unit powered on and heated as designed. The unit will need a cavity Tstat. I will need to return with the part for the repair.; O-emld tckt
Near Austin, TX 78703
Matthew
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite to replace previously diagnosed parts. Replaced ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78757
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9 Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Austin, TX 78757
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9 Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
OVEN KITCHENAID KODE300ESS04 "Arrived onsite for unit only getting to 177, upon arrival found unit was Celsius, changed unit to Fahrenheit, showed customer how to make change as well and showed customer how to calibrate. Job Completed."
Near Austin, TX 78723
Andy
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found some frost buildup on evaporator cover. Inspected and found large gaping in gasket not allowing to seal properly and creating frost buildup. Adjusted and reshaped gasket. Also did power cycle in case needed for possible control issues. Instructed customer that unit will need to be defrosted for 48 hours and how to do so safely as to prevent water damage risk in order to get unit running properly. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/04/2021
RANGE WHIRLPOOL KOSE500ESS01 Arrived on site to replace previously ordered parts for oven. Replaced both thermal fuses and tested unit. Found all is functioning properly at this time.
Near Manchaca, TX 78652
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking from dispenser. Tested water dispenser small drip from fill tube disconnected line from hinge tested water no leaks on hinge side ordering fill tube,tech to try fill tube #9015; ordrng 1 WPW10499015 (Water fill tube) and 1 W11126260 (Tube filter 2)"
Near Lakeway, TX 78738
Robert
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.
Near Killeen, TX 76542
Al
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previously ordered parts.Removed and replaced the modules.Reassembled and unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78702
Jacob
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Sr onsite for water leaking. Upon further inspection after testing the water. Found that the water valve was broken. Ordered part. Office to reschedule ; ordrng 1 WPW10179146 (valve-inlt)
Near Lago Vista, TX 78645
Jonathan S
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to install previous diagnosed part. Gained access to single inlet valve. Removed water line and installed new. Tested water from single valve and found slow water pressure. Connected water to filter housing and tested dispenser operation while monitoring for possible water leaks. Found water pressure slower than normal but has enough pressure to meet requirements. Performed diagnostics mode and ran fill cycle on ice maker. All tested good, no water leaks detected.
Near Leander, TX 78641
Jonathan S
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC604FSS03 "Arrived on site for door misaligned, freezer door handle loose and bottom RC door closing all the way on right side. Inspected unit and work area. Found leveling feet not down. Adjusted leveling feet to align door. Tightened freezer door handle. Found wire harness interfering with bottom RC drawer. Adjusted wire harness. Tested all door operation. All tested good, no water leaks detected."
Near Austin, TX 78744
Robert
Job Details: 03/04/2021
WASHER GE GFWR4800F0WW Arrived on job for complaints of not washing. Found control not responding and RPS cracked. Replaced both parts and test. No leaks detected at time of service
Near Georgetown, TX 78628
Tommy
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDPM604KPS0 "Arrived onsite for unit bottom spray arm had fallen off, upon arrival found unit spray arm damaged office to reschedule upon receiving previously ordered spray arm, put unit damaged arm back in after removed some of the damaged plastic to allow unit to work temporarily.; ordrng 1 W11048456 (Spray arm)"
Near Temple, TX 76502
Kayman
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived onsite for refrigerator leaking. Upon inspection I found the drain pan overflowing with water and I could see water being sprayed into the pan but not from the drain line. I pulled the unit out and found a hairline crack or hole in the plastic part of the valve that is shooting water directly into the drain pan.. I added some adhesive to the valve in hopes to plug the hole and advised the customer to keep the water turned off for atleast a couple , ordering valve(W10865826) ; ordrng 1 W10865826 (Valve rear)"
Near New Braunfels, TX 78130
Noah D
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL GT1195SHQ1 "Arrived on site to inspect microwave for not stopping when opened, upon inspection found it did not stop when opened. Checked switches and found a loose switch, realigned and tested for issues. No issues found. All functions returned. Complete"
Near Hutto, TX 78634
Andy
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWC565FW0 Arrived on site to install previously diagnosed gearcase and cam assembly. Removed failed parts and replaced with new. Found that actuator will need to be replaced as well. Ordering needed part. No leaks present at time of service. Office to schedule. ASAP appointment needed.; ordrng 1 W11481722 (Actuator) and 1 Seenote (Office to schedule) and 1 Seenote (ASAP appointment)
Near Robinson, TX 76706
Jonathan M
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for a refrigerator that has dim lights in both refrigerator and freezer sections. Inspected unit and work area. Found all lights out in both refrigerator and freezer compartments. Replace freezer module and unit began to illuminate and is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KBFN502ESS01 "Arrived on site to refrigerator ice maker not working. Upon further Inspection using my jumper wire I jumped the ice maker from T-H and tested the ice maker harvest, the ice maker harvested but failed to fill with water. Tested voltage at the inlet valve and got 120v. Removed rear water line from inlet valve and tested ice maker for water and no water came out. ; ordrng 1 W11246413 (Inlet valve) and 1 EDR3RXD1 (Filter) and 1 CNOTE (LSO FOR TRAINING)"
Near Killeen, TX 76542
Tyler
Job Details: 03/04/2021
DRYER FRIGIDAIRE FASE7073LW0 Arrived on site for dryer not heating correctly and making a loud noise. Upon arrival I found no errors indicating any issues. But upon further disassembly I found rollers functioning but the blower wheel snapped off the motor and bearing. Office will need to reschedule along with previous washer ticket and availability of parts is known.; ordrng 1 131775600 (Blower wheel and housing assembly)
Near Austin, TX 78749
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for unit not filling. Put unit in diagnostics mode. Found F8E1 long fill error. Looked at valves, found that cold water was clogged with deposits or some type of sand coming through the water hose. Cleared water valve. Tested unit. Unit was filling as normal. Unit tested good. No issues at this time.
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
DISHWASHER KENMORE 665.13403N410 "Arrived on site for dishwasher poor washing performance . Found wash motor failed ,getting proper voltage. Recommended replacing both control and sump and motor. Job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site , replaced control . Unit is now functioning properly and heating to wp specs . Job complete"
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WUW55X24DS0 Arrived onsite for unit condenser fan being loud. Upon arrival found unit condenser fan struggling to rotate and when active motor was very loud. Ordering new condenser fan to return on the 10th..; ordrng 1 W10782254 (Condenser fan)
Near Austin, TX 78734
Robert
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KFCS22EVMS7 Arrived on job for complaints of job not completed. Found screws missing. Replaced screws and test.
Near Jonestown, TX 78645
Jonathan S
Job Details: 03/04/2021
REFRIGERATOR KENMORE 253.569436 Arrived at unit 202 for refrigerator making a banging sound. Customer stated about every 4 hours compressor making a 2 knock sound. Measured temperature in RC at 39° and FC at -5°. Attempted to create failure by turning compressor on and off at temperature control. Checked frost pattern and found good frost pattern. Forced defrost cycle and monitored defrost cycle . Measured compressor windings and found within range. Measured capacitor and found within range. Condenser fan is operating. Cycled ice maker and monitored operation. Tested damper control by cycling unit on and off. Was not able to recreate knocking sound. Found all components working as designed. No water leaks detected during service.
Near Leander, TX 78641
David S
Job Details: 03/04/2021
WASHER MAYTAG mhw8630hc0 Arrived on site for washer leaking out of the bellow. I inspected th unit and work area. I found the bellow torn and covered silicone where the customer sealed it. . I replaced the bellow. I tested the unit and found it working with no leaks. Job complete.
Near Clifton, TX 76634
Jonathan M
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for a washing machine that had a leaking valve. Inspected unit and work area. Found the hot water valve cracked causing the leak. Replace the valve and tested the unit. Unit is not working as designed. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 03/04/2021
VENTHOOD IKEA IH3402DS2 Arrived on site to test unit light switch broken. Found switch broken and nut that hold switch missing. Will need to order new nut parts department will have to do part research. ; ordrng 1 Partresearch (Part research)
Near Austin, TX 78746
Luis
Job Details: 03/04/2021
ICE MACHINE WHIRLPOOL KUID508ESS2 arrived on site for no ice. Ran diagnostics good water flow to reservoir found defective cap,replaced cap,pumps working,evaporator plate had good frost formation. Ran unit through a normal operating cycle with new cap; used 1 W11023835 (Cap) from stock"
Near Austin, TX 78729
Justin
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW6200SW1 Arrived on site to complete repair with tools needed. Upon trying to leverage tub out with jack I found the tub to seized and could not be removed.
Near Canyon Lake, TX 78130
Andrew
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04 "Arrived on site to test unit for panel not working. Found unit was set to demo mode. Changed setting, tested unit and MW was not operating. Found fuse(W11188752) was blown. Replaced fuse with truck stock part. Tested unit, unit is now operating as designed. Job complete."
Near Austin, TX 78734
Luis
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KSSC48Qvs02 Arrived on site for not dispensing ice. Found coupling on shaft slipped replaced shaft tested ice dispenser unit working as designed part
Near Austin, TX 78734
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site for no cool in fresh food section. Ran diagnostics found fresh food fan not running,removed cover adjusted harness found fan would power on but running weak. Replaced harness and fan motor,secured thermistor correctly to suction line ran diagnostics fan powered on good and strongly.
Near Austin, TX 78717
Justin
Job Details: 03/04/2021
OVEN KITCHENAID KODE300ESS04 "Arrived on site for wall oven not reaching temps in lower oven. I checked temps in the unit and found them considerably low. I ohmd out the sensor and found it incorrect. I replaced sensor and retested (only replaced lower sensor, returning second part). Unit now working as designed. Call complete."
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
DRYER AMANA NED4655EW1 "Arrived onsite for previously diagnosed parts. Upon replacing timer also found element wasnt fastened correctly. Got unit corrected, tested unit 5 times and preformed heat test found unit operating as designed. Job Completed."
Near Austin, TX 78735
Leonardo
Job Details: 03/04/2021
OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to replace console. Replaced console test unit and unit test good job complete.