Near Waco, TX 76712
Wesley
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived onsite and found unit had not been reassembled quite right. Correct misalignment of lower drawer to correct upper drawer track.
Near Spicewood, TX 78669
Robert
Job Details: 05/06/2020
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not starting. Found the start button not responding. Replaced overlay and test operation. Dryer working properly.
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with ice melting together, and water in RF. Found drip, pan is warped and needs replaced, found chute not sealing causing ice to dump, Also found del door control corroded and wires broke inside. Will need deli drawer with UI as well. and 1 W10815668 (dor-fip bl) and 1 W10836964 (pan-drip) and 1 W10919724 (door-ice)"
Near Florence, TX 76527
Cliff
Job Details: 05/06/2020
RANGE JENN-AIR JED8430BDB18 Arrived on site to replace infinite switch for cooktop. Replace right front infinite switch and tested unit. Found all is functioning properly at this time.
Near Belton, TX 76513
James
Job Details: 05/06/2020
ICE MACHINE WHIRLPOOL KUIC18PNXS3 Arrived on site and inspected unit for leaks. Found supply line has cracked at valve and water line is stuck in valve due to corrosion. Unit will need new supply tube and valve to repair. Installed new valve and tube. Tested operation and found unit working properly. Job complete
Near Lakeway, TX 78734
Brandon
Job Details: 05/06/2020
VENTHOOD THERMADOR HMCB36WS/01 "Arrived on site for customer complaint of unit making loud noise, I replaced fan motor, unit sounded better, but still louder then customer would have liked."
Near Austin, TX 78744
Luis
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling complaint. No ice build up on evaporator,checked temp reading 60 ran diagnostics thermistors reading 48 average temp 41 called tech support ran diagnostics,replaced main control and cover that includes both thermistors."
Near Georgetown, TX 78628
Lou
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator ice maker not working and wires exposed at the bottom.
Near Austin, TX 78748
Luis
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit not defrosting. Called tech support per tech support replaced harness assemblyFile# 7727656398
Near Austin, TX 78723
Jacob
Job Details: 05/06/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for RF burner not lighting fast enough. Tested unit. Found that right front burner takes a few seconds longer to ignite. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183368 (cap-burner) and 1 WPW10515455 (burnr-head)
Near Bartlett, TX 76511
Cliff
Job Details: 05/06/2020
REFRIGERATOR LG LSXS26366S/00 Arrived on site to replace water valve for refrigerator. Replaced valve and found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78739
Kevin
Job Details: 05/06/2020
FREEZER AMANA AQC0902GRW arrived on site and inspected freezer and found currently it is at -7° found all connections on thermostat and compressor to be secure. Could not find a reason customer experienced a loss of cooling for several days. Noted that freezer shares a GFI with another smaller upright refrigerator. Documented with tech line 7727754183"
Near Cedar Park, TX 78613
Lou
Job Details: 05/06/2020
DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. I plugged the unit in and turned the switch on and it operated as designed. Job completed."
Near Round Rock, TX 78664
Andy
Job Details: 05/06/2020
DRYER WHIRLPOOL WED9500TW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Cedar Park, TX 78613
Lou
Job Details: 05/06/2020
DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. Once plugged in, I turned the unit on and it operated but was extremely loud. I found a screw he blades. I was unable to remove the screw; therefore, I removed and replaced the disposal and retested. Unit is operating as designed. I notified the builder by telephone of my findings and repairs. Job completed. I used Part #84211600 from job 256068 to complete the repair."
Near Riesel, TX 76682
Wesley
Job Details: 05/06/2020
COOKTOP JENN-AIR CVE4370B "Arrived onsite and found unit module to work perfectly, the unit has 2 more shorted burners in the additional 2 burner modules. Ordering 2 more to repair. Autho required. Office to reschedule. ; ordrng 2 A122BA (module)s"
Near Austin, TX 78745
Leonardo
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL WML55011HS3 "Arrived on site to test unit for unit not responding. Found bad control board, replaced control board test unit and unit test good job complete."
Near Belton, TX 76513
Wesley
Job Details: 05/06/2020
WASHER GE GTW465ASN1WW Arrived onsite for clogged valve and found unit hot water line needed to be cleared. Cleared line and reset control to deal with reported glitch in wash cycle. All checks good. Unit is now operating as designed.
Near Austin, TX 78744
Kevin
Job Details: 05/06/2020
WASHER MAYTAG MVWC565FW0 "Arrived on site and smashed off seized agitator, attempted to separate basket from gear case and it would not remove. Will need to bring back tub and basket to correct issue, will also need a second technician. Screws were left inside of fabric softener cap ; ordrng 1 2TECHNICIANS and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WPW10215093 (clean out filter)"
Near Austin, TX 78738
Leonardo
Job Details: 05/06/2020
OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for no power found bad thermal fuse. Test unit both ovens heating correctly job complete
Near San Marcos, TX 78666
Richard
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer leaking . Installed new drawer that was ordered. Washer tested fine and no leaks. Complete
Near New Braunfels, TX 78132
Luis
Job Details: 05/06/2020
REFRIGERATOR LG LFXC24726D/01 "Arrived on site for noise complaint and water issues. Tested dispenser water working small water tank,won’t give more then a cup of cold water due to design,tested fans adjusted temp to unit to prevent ice from hitting fan blade"
Near Smithville, TX 78957
Scott
Job Details: 05/06/2020
DRYER GE GTD42EASJ2WW Arrived on site for no heat dyer . Will need thermal fuse ( ordering parts research ) fuse is numbered 418 one cabinet front parts . Call to set return ; ordrng 1 PARTSRESEARCH (20 AMP FUSE ) and 1 WE04X25194 (dryer thermostat) and 1 WE04X25195 (dryer thermostat) and 1 WE04X25196 (dryer thermostat)
Near Austin, TX 78732
Paul
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher will failed or broken parts. I found where the lower wash arm came off the pump housing and fell on the heating element melting the arm and putting holes in it. I replaced the lower wash arm and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 05/06/2020
DISHWASHER FRIGIDAIRE FDB2310LCC1 Arrived on site to test unit for unit not shutting off found bad control board. Opened bag and found control board broken. Ordering new board 154470603 office to reschedule. ; ordrng 1 154470603 (CONTROL BOARD)
Near Leander, TX 78641
Tyler B.
Job Details: 05/06/2020
FREEZER KITCHENAID KRMF706ESS01 Arrived to inspect unit with constant power outage message. Re over control and found loose black wire to power supply board . Was able to correct and tested properly
Near Round Rock, TX 78681
David S
Job Details: 05/06/2020
OVEN KENMORE 790.7060901 Arrived on site to install previous diagnosed parts. I gained access to the failed control panel and replaced new along with the overlay. I tested the unit and the bake and broil both came on. Unit is operating as designed. Job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/06/2020
DISHWASHER LG LDF7551ST "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failing, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed and much quieter as well. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Andy
Job Details: 05/06/2020
REFRIGERATOR GE GFSL6KKXALS Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water reservoir and heating element.
Near , TX 78628
Lou
Job Details: 05/06/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit being improperly installed and damaged was caused to the rear panel, all four leveling feet and the drain hose that connects the drain pump to the hose going to the drain pipe, I removed the panel, all four feet, and the drain hose and tested. Unit is operating as designed with no error codes and no leaks. Leveled unit and advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78736
Kevin
Job Details: 05/06/2020
REFRIGERATOR LG LFXS29766S/01 "Arrived on site and found display is not working and icemaker will not dispense, ice production is good.After reattaching original display it has started working again and will dispense ice. No further repair is required at this time, job complete"
Near Nolanville, TX 76559
Cliff
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found temperatures were set to cold causing water reservoir to freeze over. Adjusted temperature settings and advised homeowner on findings. No leaks were found at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/06/2020
DISHWASHER LG LDF7774ST "Arrived to inspect unit with draining issues, found drain hose to be cracked , u it will need drip hose replaced. And may need pump from glass being in it; ordrng 1 AEM69493808 (DRAIN HOSE ) and 1 CNOTE
Near New Braunfels, TX 78130
Richard
Job Details: 05/06/2020
DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for the dishwasher not working properly. During installation of water valve found a lot of salt settlement inside the water line going to the dishwasher. Advised customer to call a plumber to flush out water lines . Was not able to test dishwasher because I left the water line disconnected to prevent the new water valve from being clogged. Customer is aware of water line being disconnected. Complete
Near , TX 78659
Scott
Job Details: 05/06/2020
REFRIGERATOR GE UNC15NJBII "Arrived on site for unit full of water and not draining . Found one of the pins in power cord molex had worked out . Reinstalled pin , unit is now functioning properly . No water leaks detected at time of service.job complete ."
Near Hutto, TX 78634
Andy
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed evaporator motor with harness. Removed failed part and replaced with new. Tested unit and all operations are normal.No water leaks present at time of service.
Near Austin, TX 78704
Jacob
Job Details: 05/06/2020
RANGE THERMADOR PRG366US/01 Arrived onsite for front left burner not expelling gas. Tested unit. Found no gas coming from burner. Ordered parts. Office to reschedule.; ordrng 1 00415499 (VALVE) and 1 00422748 (POTENTIOMETER ) and 1 00422882 (SIMMER CONTROL )
Near Georgetown, TX 78628
Lou
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW8040DW3 "Arrived on site to inspect washer valve leaking and oil underneath. Upon further inspection, I found water in the bottom of the basket and when I tilted the unit back, I found a large amount of gearcase oil on all four panels, the drain pump, & the rotor. After getting authorization from the office (SC), I removed and replaced the valve/housing, gearcase & clutch and calibrated the unit. Placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78749
Leonardo
Job Details: 05/06/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for inner glass broken. Found glass broken replaced glass test unit and unit test good job complete.
Near Austin, TX 78738
Brandon
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of unit making noise in freezer compartment. Unit was not making noise at time of service, instructed customer to try and get video of noise and slightly open freezer to see if that is in fact where the noise is coming from. Checked return air, looked good, unit is cooling properly."
Near Austin, TX 78734
Paul
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for a microwave that is completely dead. I found the filter board fuse open. I tested the door switches and found them working properly and wired correctly. I replaced the filter board and tested the unit. The unit is working as designed. Call complete.
Near Buda, TX 78610
Richard
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator freezer not cooling properly. Ran diagnostics and found that the UI control and main board were causing the freezer to intermittently stop cooling. All thermistors and fans checked out good. Defrost heater checked out good. Replaced both boards and put defrost setting to basic and refrigerator tested fine. Complete
Near Austin, TX 78732
Paul
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator not cooling correctly in either compartment. I found a failed compressor and found it extremely hot. I explained this to the customer and turned power off to the unit. The sealed system needs to be replaced. Ordering the compressor, access coupling, UV drier, evaporator, drain pan heater, & heat exchanger. ; ordrng 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WP2306094 (EVAPORATOR) and 1 WP2316878 (HEATER, PAN) and 1 WPW10143759 (DRIER-UV)"
Near Seguin, TX 78155
Noah D
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect ice maker for not making ice, installed tubing due to freezing issues. Replaced tubing and retested. Fill worked correctly. Complete"
Near Dale, TX 78616
Richard
Job Details: 05/06/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer making a noise while running. During testing found that the drum is out of round causing the issue. Ordering drum and roller shafts. Repair kit may need to be used on next visit. Office to reschedule.; ordrng 1 W10899578 (drum) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"
Near Kyle, TX 78640
Jacob
Job Details: 05/06/2020
WASHER MAYTAG MVWB765FW3 "Arrived onsite for unit making noise. Put unit in diagnostics test mode. Found error code F9E1, F0E3, F3E2. Erased codes. Tested unit in diagnostics. Got drain issues. ;
Near Austin, TX 78739
Kevin
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site and inspected washer and found a small set of keys in between basket and drum. After removing noise has stopped.
Near Austin, TX 78736
Leonardo
Job Details: 05/06/2020
RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to test unit for unit exploded. Found left front valve rusted. Will need new valve and new manifold office to reschedule will need 2 hours. ; ordrng 1 W10286652 (MANIFOLD )
Near Killeen, TX 76549
Al
Job Details: 05/06/2020
MICROWAVE GE JNM7196SF1SS Arrived to inspect microwave door closing issues.Found the customer has to hold the door closed with a magnet for unit to work.Found the spring in the door is defective causing the malfunction.Ordering authorization and door.Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB56X20717 (DOOR ASSEMBLY STAINLESS STEEL )
Near Georgetown, TX 78633
Cliff
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to diagnose a refrigerator with damage door gaskets. Found both RC door gaskets torn. Replaced right side gasket but as left side gasket was mispackaged I will need to re-order it to complete repair..; ordrng 1 W10830274 (gasket-fip)
Near Austin, TX 78731
David
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSSC48FKS00 "Arrived on site to diagnose refrigerator with higher temps.
Near Martindale, TX 78655
Richard
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator freezer light not working. During testing found that that led module was no good. Replaced the freezer led module and light tested good. Used one led module for repair. Complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived to inspect unit with low cooling, water in deli, evap iced over. No ice. Found feeezer to be at proper temp. Found evap iced over and can not access sensor, found unit to fall under service bulletin W11329116C S Code: S? 27311 for these issues. Ran diagnostics and confirmed incorrect control . Will need to return with control, evap cover, advised customer to unplugg 24hrs before arrival.
Near Austin, TX 78731
David
Job Details: 05/06/2020
DISHWASHER KITCHENAID KDTM704EBS1 "Arrived on site to diagnose dishwasher not draining water and leaking eventually. Performed diagnostics and found 2 codes. F8E1 for slow drain and F6E4 for float switch open. Ran unit and attempted to put directly to drain. Could hear unit draining, but fairly slowly. Filled sink to watch it drain, and found even the sink is draining slow. Drain pump is good, but customer seems to have a restriction in the plumbing / or dirty disposal that needs a thorough cleaning. Advised to contact a plumber to further identify where the slowing and stoppage is occurring. Issue need to be resolved by plumber.
Near Lorena, TX 76655
Wesley
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite and found basic functions to be working properly in diagnostics. Reset unit and inspected wiring. All checks good. Advised customer to call back if unit does not produce some ice in 48 hrs.
Near Austin, TX 78745
Kevin
Job Details: 05/06/2020
DRYER WHIRLPOOL WED9550WW1 "Arrived on site and inspected dryer and found user interface is failing. Right hand side of it could possibly be changed out but there’s no guarantee this will correct the issue.
Near Killeen, TX 76542
Al
Job Details: 05/06/2020
MICROWAVE MAYTAG MMV1174FB2 Arrived to inspect microwave door closing issues.Found door was defective and had broken plastic inside unit.Also found the bulb was broken off inside the socket.Removed the broken bulb.Ordering black door with black handle W11037845.Item is PSP.Office to reschedule with customer for return service.Needs more work ; ordrng 1 W11037845 (DOOR COMPLETE BLACK WITH HANDLE)
Near Austin, TX 78735
Kevin
Job Details: 05/06/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site and confirmed Bellow is not worn or torn. Ran washer through a diagnostic cycle several times and found water seeping out of vent hose on top of washer. Took one picture. Added vent diverter to correct issue. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 05/06/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested all five burners and they all came on. Attempted to contact the builder, but he was unavailable and left message to return my call. Adjusted the flames and retested burners. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 05/06/2020
WASHER LG WT5001CW/00 Arrived to inspect top load washer not operating.Checked power at the outlet and outlet checked good.Found unit has NO power at all.Unit will need a control board to complete repairs.Ordering authorization and control board and all parts associated with control.Needs more work Will return with lid lock switchOffice to reschedule with customer ; ordrng 1 CNOTE (RESEARCH ON DISPLAY MANUFACTURER NO LONGER MAKES) and 1 EBR62198104 (PUB ASSEMBLY MAIN) and 1 MCK65833301 (PROTECT COVER)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/06/2020
REFRIGERATOR MAYTAG MTB2156FEW "Arrived to inspect unit not cooling, found fans running but compressor not. Found voltage to compressor found start relay clicking, unit will need start relay and run cap .; ordrng 1 CNOTE (AUTHO /SOONER SERVICE IF POS) and 1 WP10097202 (start-dev) and 1 WP65889-4 (capacitor)"
Near Austin, TX 78750
David
Job Details: 05/06/2020
DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was spinning and not heating at all. Performs diagnostic and voltage checks. Found thermal fuse good. Found heating element open. Replaced heating element and retested. Unit is now heating as designed.
Near Austin, TX 78726
Paul
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Arrived onsite for a refrigerator to install the casters an foot pedal. After opening all the components I found the customer wasn’t shipped the caster brackets. Ordering 2EA W11316673 BRACKET.; ordrng 2 W11316673 (BRACKET)s
Near Austin, TX 78745
Leonardo
Job Details: 05/06/2020
COOKTOP WHIRLPOOL WFG505M0BS3 Checked parts and parts came in damaged. Got with Susan and we will re order parts. Ordering new pane W11097777 and new panel drawer W10482110. Office to reschedule ; ordrng 1 W10482110 (PANEL DRAWER ) and 1 W11097777 (PANEL )
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 05/06/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect unit with long preheat. Found block had burnt, and will need new block and ring terminal for bake wire ; ordrng 1 CNOTE (RING TERMINAL FOR WIRE) and 1 WPW10245259 (block-term)"
Near Austin, TX 78731
Luis
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Arrived on site for loud noise. Powered unit off,loud noise from gears inside damper control,found missing cover insert. Replaced damper control and installed a new insert, powered unit on noise no longer present.
Near Pflugerville, TX 78660
Andy
Job Details: 05/06/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Scott
Job Details: 05/06/2020
REFRIGERATOR LG LFX21971ST Arrived on site for no cool fridge . Found all fans working but compressor not running found relay burned .ordering parts research for compressor start relay . Please call to set return .; ordrng 1 PARTSRESEARCH and 1 STARTRELAY
Near Seguin, TX 78155
Noah D
Job Details: 05/06/2020
DISHWASHER JENN-AIR JDB1100AWS "Arrived on site to inspect dishwasher for not washing and loud screeching sound, upon inspection found the motor was not working and making said sounds, replaced washer motor assembly and retested, no problems found, ordering top rack due to corrosion’s issues, AHS was spoken to by office and customer. Office to schedule; ordrng 1 WPL99003098 (RACK )"
Near Temple, TX 76502
James
Job Details: 05/06/2020
REFRIGERATOR AMANA ART308FFDM06 "Arrived on site and found sealed stem has no refrigerant in system and low side at 25” vacuum. Installed new compressor, drier and stub. Vacuumed system to clear and test for leak. System held vacuum. Charged with 3.7oz 134a and tested operation. Unit tests good. Job complete ; ordrng 1 W10896677 (coupler kit5 )"
Near New Braunfels, TX 78130
Richard
Job Details: 05/06/2020
DRYER MAYTAG MEDE300VF0 Arrived onsite for the dryer not working properly. Installed new thermal fuse and control board that was ordered. Dryer tested fine. Complete
Near Killeen, TX 76542
Al
Job Details: 05/06/2020
WASHER MAYTAG MFW9800TK0 Arrived to inspect leaking water from unit.Customer had video of leak.Disassembled and found the water supply wasn’t pushed through the door boot.Corrected the issue and unit now operates as designed without any leaks.Job complete.
Near Lakeway, TX 78734
Paul
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC evaporator cover and tested the RC thermistor. The thermistor is registering the correct temp and is working as designed. Call complete.
Near Austin, TX 78725
Jacob
Job Details: 05/06/2020
WASHER AMANA NFW7200TW Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Round Rock, TX 78681
David S
Job Details: 05/06/2020
REFRIGERATOR GE GSS25SGPASS "Arrived on site for freezer having ice build up. I called GE techline spoke with mike, advised them about the situation. Techline said that when you jump the heater you are by passing the thermistor and that the thermistor is bad. I will have to order the thermistor WR55X10025 to complete repair.; ordrng 1 WR55X10025 (EVAP THERMISTOR )"
Near Austin, TX 78738
Brandon
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of unit not powering on, found control board issues, ordering controls. ; ordrng 1 W11319991 (CONTROL) and 1 W11322905 (CONTROL)"
Near Hutto, TX 78634
Andy
Job Details: 05/06/2020
DISHWASHER IKEA IUD8555DX2 Arrived on site dishwasher not operating properly. .; ordrng 1 SEENOTE (OFFICE TO CONTACT )
Near Copperas Cove, TX 76522
Al
Job Details: 05/06/2020
WASHER MAYTAG MVWB835DW4 Arrived to inspect customer concerns with water level when washing comforter.I Ran diagnostics test mode and unit had no error codes stored.Called Whirlpool Tech line and spoke RICK SR# 7727752866I was directed to calibrate the unit in test 52.I calibrated the unit and advised the customer if she had any further concerns to call customer care.All water lines were dry at the time of service.Job complete
Near Austin, TX 78731
David
Job Details: 05/06/2020
MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed control to resolve microwave being non functional. Found part to be incorrect and need to order WPW10250238control board in addition. Return visit to be set by office when this can be forced in my schedule as a last call. ; ordrng 1 WPW10250238 (cntrl-elec)
Near Harker Heights, TX 76548
Cliff
Job Details: 05/06/2020
DRYER LG DLE3733W Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element assembly. Replaced element assembly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78758
David
Job Details: 05/06/2020
DISHWASHER MAYTAG MDBH968AWB0 "Arrived on site to diagnose dishwasher that had some water remaining in the bottom. Performed diagnostic and function tests. Found unit is draining, but slowly. Drain pump sounds healthy, but unit has lots of food particle buildup in about the disposal, drain lines and interior of unit. Disassembled unit and cleaned out as much as I could, and advised the customer to run cleaner through places I could not get to. Checked and cleared drain line. Unit is draining better now, but still needs remaining buildup cleaned out. Call complete, no water leaks found."
Near Temple, TX 76502
James
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found open winding in motor fault and target speed not reached fault. Tested motor and found motor has failed. Unit will need new motor and capacitor to repair. ; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR)
Near Georgetown, TX 78626
David S
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to install previous diagnosed parts. Gained access to the damper assembly and replaced new.
Near Austin, TX 78741
Luis
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site for shelf issues. Found damaged shelf’s due to manufacture defect installed new shelf’s
Near Georgetown, TX 78626
David
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSRJ25CNST00 "Arrived on site to diagnose refrigerator that was not cooling in either compartment. Performed diagnostic and checks. Found Evap was dry with no frost pattern. When unit is plugged in you could hear the compressor kick on for 5-7 seconds and then immediately shut off, indicating a bad start device not switching to run. All is now working as designed, with cooling in the FC confirmed. Call complete."
Near Killeen, TX 76543
Al
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Arrived to inspect freezer frosting issues.Confirmed the complaint and found the gasket was sticky in several spots due to heavy buildup of possible sodas that have exploded in the freezer compartment.I found the gasket defective and ripped, so I removed and replaced it.Reassembled and told customer to limit opening and closing the freezer door to give it time to form to cabinet.All water lines were dry at the time of service.Job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 05/06/2020
WASHER LG WT7600HKA Arrived on site to diagnose a washing machine with a broken screw. Tested unit and found top of clutch assembly snapped off. Also noted wash plate warped. Replaced clutch housing and wash plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Bastrop, TX 78602
Scott
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Sealed gaps . No water leaks detected at time of service .job complete .
Near Austin, TX 78738
Robert
Job Details: 05/06/2020
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on job for complaints of not cooling. Found the plug not all the way in pushing plug in and unit powered on.
Near Austin, TX 78739
Leonardo
Job Details: 05/06/2020
RANGE KITCHENAID KMHC319ESS5 Arrived on site to test unit for unit sparking. Found customer had gotten a crisp pate from website to and put unit to close to cavity making it spark. Techline said it was normal if it’s touching the cavity job complete. Sr#7727752262
Near Rogers, TX 76569
James
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum and charged with 5.75oz 134a. Tested operation and found unit working properly. Job complete"
Near Harker Heights, TX 76548
Cliff
Job Details: 05/06/2020
WASHER LG WM2301HR Arrived on site to replace door boot for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the E2 and E5 error, replaced icemaker and retested. Ice harvest and fill successful. No problems or leaks detected. Complete"
Near Georgetown, TX 78626
Cliff
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to replace previously ordered parts for refrigerator. Found evaporator thermistor corroded and previous technician assumed thermistor came with fan motor but it is actually a separate harness. Also noted right side fresh food door gasket torn. RC fan motor operating properly and evaporator cover is not broken. Thermistor wiring harness, door gasket, and front crisper panel Will need to be replaced to complete repairs. ; ordrng 1 W10407212 (gasket-fip) and 1 WPW10277799 (harns-wire)"
Near Austin, TX 78748
Jacob
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite to replace parts on unit. Replaced parts on unit. Tested unit. Unit test good. No issues at this time.
Near Bastrop, TX 78602
Scott
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site for no heat microwave . Found mag has failed . Recommend changing mag ,cap, dioed . Job complete ."
Near Manchaca, TX 78652
Kevin
Job Details: 05/06/2020
REFRIGERATOR GE TFX25JR "Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, evaporator drain is clogged and use the steamer to clear it. There is no replacement of parts that could correct issue if this happens again. Removed all ice from the bottom of the freezer, job complete"
Near Pflugerville, TX 78660
David S
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 A over on site to install previous diagnosed parts. I gained access to the ice box thermistor and replaced new. I also replaced the control board. Ran unit through a harvest/fill test. Unit operated as designed. No water leaks detected.
Near Bastrop, TX 78602
Scott
Job Details: 05/06/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site for broken agitator . Found agitator bent . Replaced wash plate ,agitator,screw . Ran diagnostics ,all checked normal. No water leaks detected at time of service. Job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit having ice build on in rear of fresh food section. Found bulge in cavity of fresh food section underneath the drip pan causing unit not to drain properly during defrost and ice accumulating on left side of evaporator.