Service History 483

Near Marble Falls, TX 78654
James
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site and found middle right light module has failed. Called tech line and spoke to Dave #7728350067. Recommended replacing failed module. Installed new and tested. Unit tests good. Job complete
Near Austin, TX 78703
Jacob
Job Details: 07/17/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for unit leaking. Looked at unit. Found that bellow had a few rips inside. Replaced bellow. Tested unit. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site to inspect refrigerator with ice under bottom drawer. Upon further inspection, customer had the unit RC section cleaned out and a towel on the bottom of the RC section. I found ice built up at the bottom the RC evaporator. Using my steamer, I removed the ice and pulled the unit out and removed the back cover to expose the drain tube and found a gap in between the drain tube and chassis. I removed the drain tube and found a small amount of debris in the tube. Cleared the debris and placed the tube back and placed a bead of silicone around the opening of the tube to seal it to the chassis to remove the gap. Removed the RC evap cover and found the thermistor in the wrong place. Repositioned the thermistor and secured it with foil tape and a ziptie. Reassembled the unit and tested the thermistor and it is good. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Al
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not filling with water.Confirmed the complaint and found the water valve was not in the proper position to add water.I fixed the issue and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Volente, TX 78641
Lou
Job Details: 07/17/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it sounded louder than normal. I disassembled the unit and found the roller axles were gunked up with debris and the blower wheel had broken free from the nut. I removed and replaced the blower wheels and dryer repair kit (5 rollers, tension pulley and belt) and retested and unit is operating more quietly. No lint observed during service, job completed."
Near Austin, TX 78730
David
Job Details: 07/17/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to follow up with wall oven display issue. Found display was set to the wrong model, and not connected to WiFi. Reset panel and updated model to correct WOD77 model. Retested unit and verified both ovens are recognized as ovens. Enabled WiFi and assisted customer in linking the whirlpool app. all is now working as designed. Call complete"
Near Austin, TX 78705
Jacob
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit not starting spin cycle. Tested unit. Found latch error code. Replaced latch. Tested unit. Unit test good. No leaks at this time. Job complete
Near Temple, TX 76502
Jonathan
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer that’s making a whirring sound. Inspected unit and work area. Placing it in service diagnostics and found an F6 E2 (UI cannot year ACU) error code. Play see it in an auto test and found the unit making a grinding/whirring sounds when it went into a spin. Replaced gear case and tested unit in an auto test and manual spin test. Unit is working as designed. Call complete.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to oven powering down when attempting to use. Performed diagnostics mode and checked error codes and found F8-E0 low fan speed. Tested fan in man test mode and found not working on low speed. Went to uninstall oven and found junction box behind microwave. Removed trim and microwave. Was not able to test voltage from control due to power cord is to short. Removed cooling fan and installed new. Installed unit and tested operation. Heated unit up to 350°. All tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 07/17/2020
OVEN WHIRLPOOL WOD77EC0HS00 "Arrived on site to inspect wall oven not turning off. Upon further inspection, I attempted to place the unit in diagnostics to check error codes. Once I finally got it into diagnostics, it showed no error codes, but when I attempted to test the components, the unit failed. I cycled the power to the unit and retested and the display showed January 1 and time was 0711. I found the unit is not connected to WiFi. I removed and replaced the main control and tested. Unit is operating as designed. I recommended that the customer connects the unit to WiFi. Job completed."
Near Wimberley, TX 78676
Robert
Job Details: 07/17/2020
WASHER GE GTW720BSN0WS "Arrived onsite to test unit for leak. Tested unit and found leak coming from pressure sensor hose. Hose was detached from tub. Re attached hose to tub and retested unit. Unit functions correctly, no leaks detected at at this time."
Near Austin, TX 78723
Eman J.
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived onsite for previous diagnosed parts. Replaced evap cover. Tested system. Everything works as designed. Job complete.
Near Round Rock, TX 78664
David S
Job Details: 07/17/2020
WASHER WHIRLPOOL WFW8620HC1 Arrived on site to install previous diagnosed us diagnosed parts. I gained access to the rotor stator and I replaced it with new. I reassembled the 7nit and tested unit operations. Unit is operating as designed. No water leaks detected.
Near Killeen, TX 76543
Tyler
Job Details: 07/17/2020
REFRIGERATOR FRIGIDAIRE ED5PHAXST02 Arrived on site to install condenser fan motor and fan blade. After installing parts I retested unit I did have to cool down the compressor just a bit because it was slightly overheated from how poor the old fan motor is doing a check to make sure the coils were clean and they were clean to airflow could pass back-and-forth. Unit is functioning as designed. Call complete
Near Austin, TX 78723
Eman J.
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for door gasket not sealing. Tested system. Reworked customers gaskets and tightened handles. Tested the system. Everything works as designed. Job complete.
Near Austin, TX 78729
Wesley
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for dishwasher having never washed. Found water turned off to unit. Turned water on and tested. Unit is now operating as designed. Advised customer on repair, all checks good."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher pump leaking from somewhere. Upon inspection I found the drain pump loose and damaged pretty badly. I also found a securing tab for the sump broken off and sitting on top of the drain pump. I replaced the sump and motor and drain pump. The unit is now working as designed and no leaks detected during time of service. Job complete.
Near Lago Vista, TX 78645
Paul
Job Details: 07/16/2020
DISHWASHER GE PDW9980L00SS Arrived onsite for a dishwasher not cleaning. I found dry detergent in the tub and in the dispenser. I tested the unit and found it not filling with water due to the float switch open caused by detergent and scale debris build up under the float. I removed all of the debris and retested the machine. I found the unit working as designed. There were no water leaks present at the time of service. I advised the customer to use a dishwasher cleaner in the machine and went over instructions for using it. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived on site for customer complaint of door not closing properly, I replaced clip, unit tested good."
Near Round Rock, TX 78681
Tyler
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KFIL27CXMS3 Arrived on site for refrigerator not turning on or cooling. Ran diagnostics on fridge and found that the compressor was not kicking on and after further inspection I found that although the power outlet was sending a for 120 V down to the compressor through the power supply board and other hardware the inverter board itself was not turning the compressor on it was not sending power into the compressor I replace the inverter board and retested the entire unit fridge is not running and compressor is turned on the unit will need 24 hours to cool and stabilize. Call complete.
Near Austin, TX 78724
Jacob
Job Details: 07/16/2020
REFRIGERATOR LG LSXS26366S/00 Arrived onsite for unit not freezing/cooling. Tested unit. Found that unit is not cooling at all. Need to order compressor parts unknown. Spoke with CS. Office to reschedule; saved tckt
Near New Braunfels, TX 78130
Noah D
Job Details: 07/16/2020
REFRIGERATOR LG LMX25964ST/00 "Arrived on site to inspect fridge for a no cool situation, upon inspection found the compressor completely cut and all gas released, customer stated another company had begun to replace it. spoke with CS and took pictures, repair can not be made with present unit. Complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 07/16/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site and installed new tub, sump, inner door, valve drain tube, stop and bracket. Found drain hose incorrect and not allowing unit to be fully installed into cabinets. Also found lower roller broker on bottom rack. Unit will need drain hose, rollers and brackets to complete repair. Office to schedule return services. ; ordrng 2 W11133747 (ROLLER)s and 1 W11414944 (DRAIN HOSE) and 1 WP8269145 (brckt-mtg)"
Near Austin, TX 78748
Kevin
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found fresh food is showing 33 degrees, freezer is 12-14, spoke with techline and they recommended blocking return air behind middle drawer halfway. Requested that customer continue to monitor refrigerator for correct operation, job complete 7728338305"
Near Austin, TX 78744
Kevin
Job Details: 07/16/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site and inspected dryer and found it is heating properly, took one picture. Found no airflow through lint screen but disconnecting vent on the rear of the dryer returns airflow. Examined vent exit on the home and found there is no vent system visible. Vent exit terminates 1 foot inside of the wall and the crawlspace is full of dryer lint, this amount of dryer lint is considered a fire hazard and it should be corrected. Reported issue to whirlpool 7728336872"
Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
WASHER MAYTAG MVWB865GW1 Arrived onsite for the washer making a noise. Ran diagnostics and found loose change under the agitator causing the issue. Removed loose change and noise is gone. Complete
Near Georgetown, TX 78628
Tyler
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site for refrigerator I had a bad icemaker not making ice. I ran a diagnostic on the refrigerator and found that the icemaker was stuck in the harvest Mode and not returning back to the home position. Oh I tested voltage to the icemaker and everything was OK there I didn’t replace the icemaker and retested water valve and icemaker assembly functions. Unit is working as designed and I informed the customer to give it anywhere between 24 and 72 hours to fill the ice bucket up full of ice. Call complete
Near Austin, TX 78753
Eman J.
Job Details: 07/16/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite for washer not spinning. Tested system. Replaced latch. Tested system. Still not spinning. Found gearcase and motor faulty. Ordering gear case W11035747, motor W10832724. Office please reschedule ; ordrng 1 W10832724 (drive motor) and 1 W11035747 (gearcase)"
Near Austin, TX 78747
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
Near Georgetown, TX 78633
Al
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to install previously ordered parts.Removed and replaced the tube and pex connector.Reassembled and unit tested as designed without leaking.No ice buildup in the ice container area.All water lines were dry at the time of service.Job complete
Near Leander, TX 78641
Lou
Job Details: 07/16/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 "Arrived on site to inspect venthood fan speeds not correct. Upon further inspection, I found that the 1st & 2nd speeds were switched. I re-wired the control and retested and the unit is operating as designed. Job completed."
Near Leander, TX 78641
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator lights not workings and making noise intermittently. Performed diagnostics mode and tested operation. Found damper control at fault. Found FC light failed. Removed failed FC light and installed new. Will need to order damper control. Found no ETA is available on damper. Office to schedule appointment when ETA is available. All other operations tested good, no water leaks detected durning service.; ordrng 1 SEENOTE (SCH APT) and 1 WPW10479155 (DAMPER CONTROL)"
Near Austin, TX 78732
David
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site to diagnose icemaker that was leaving watery ice instead of fully frozen cubes. Made adjustment to water level via icemaker. Advised customer if no change takes palace from this we would need to add a pressure reduced kit, or replace icemaker and valve. Call complete."
Near Cedar Park, TX 78613
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator leaking water at ice maker. Performed diagnostics mode and tested voltage to ice maker valve while dispensing water and found low voltage going to valve and allowing to open. Quoted customer on previous quote. Removed failed harness and installed new. Found water still getting to ice maker. Called Whirlpool tech support and spoke with Rich and informed of failure he stated that possible due to continue voltage to valve that solenoid is stuck opened. Removed failed valve and installed new. Tested all operations and monitored for possible water leaks. All tested good, no water leaks detected.
Near Austin, TX 78728
Kayman
Job Details: 07/16/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived onsite for dishwasher not draining. I put the unit into diagnostics and the sump and motor came on and sounded good. Once the drain cycle came up the drain pump sounded like it was struggling to drain. I inspected the area underneath the sink and found the drain hose crimped/kinked in 2 places, one at the disposal and one at the siphon loop. I also found that the siphon loop was kinked so bad it was cracked and leaking when in drain. Will need a new drain hose for repair. Ordering (W11414944) drain hose. Ordering drain pump just Incase (W11412663) drain pump. ; ordrng 1 W11412663 (DRAIN PUMP ) and 1 W11414944 (DRAIN HOSE )"
Near Kingsland, TX 78639
James
Job Details: 07/16/2020
COMPACTOR JENN-AIR TC607X4 Arrived on site and tested operation. Found ram not cycling properly and will get stuck just past starting. Found door not locked in causing open switch. Locked door in place and tested operation. Unit tests good. Job complete
Near Austin, TX 78752
Eman J.
Job Details: 07/16/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer display not working. Tested system. Found control faulty. Replaced control. Tested system. Everything works as designed.
Near Buda, TX 78610
Richard
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found that the shut off arm was stuck in the up position. Adjusted shut off arm and ice maker tested good and filled with water. Complete
Near Austin, TX 78752
Eman J.
Job Details: 07/16/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer making ticking noise. Tested system. Dryer is making ticking noise. Unit is stacked requesting two man. ; saved tckt
Near Georgetown, TX 78628
Lou
Job Details: 07/16/2020
OVEN WHIRLPOOL WOD93EC0AS04 Arrived on site to install previously diagnosed and ordered parts. Due to the upper oven door in glass cracking and main control failure removed and replaced upper oven door glass and main control and tested. Unit operated as designed. Job completed.
Near Austin, TX 78704
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. No frost formation on evaporator,pierced low side pressure reading -20,found oil on filter drier,removed filter drier,attempted to replace filter drier,found cap tube broken at liner,called tech support unrepairable SR#7728334126; used 1 WPW10143759 (DRIER UV) from stock"
Near Austin, TX 78752
Eman J.
Job Details: 07/16/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer making noise. Tested system. Dryer is making knocking noise. Unit is stacked. Requesting two man. ; saved tckt
Near Austin, TX 78729
Wesley
Job Details: 07/16/2020
OVEN WHIRLPOOL WFE510S0HS1 Arrived onsite and replaced block to correct power supply problem. Advised customer on repair. All checks good. Unit is now operating as designed.
Near Austin, TX 78702
Luis
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived on site for icemaker issue. Found icemaker not shutting off when bin is fully due to a defective switch in housing. Replaced icemaker assembly
Near Cedar Park, TX 78613
Jonathan
Job Details: 07/16/2020
RANGE WHIRLPOOL GW397LXUS05 "Arrived on site for range control not responding. Attempted to perform key encoder test and found several keys not responding. Tested voltage at control and found within range. Found failed UI/ membrane. Removed failed UI and installed new. Tested UI and all heating operation. All tested good.
Near Austin, TX 78746
Leonardo
Job Details: 07/16/2020
OVEN KITCHENAID KEBS179BSS00 Arrived on site to remove door glass to clean glass. Cleaned glass test unit and unit test good job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived onsite for refrigerator intermittently not making ice. Upon inspection I found the ice bin stuck. Once I removed the ice bin i inspected the icemaker. I found a block of ice had formed at the water inlet for the ice maker causing the ice maker to intermittently fail. I removed the ice maker and cleared the ice block. The unit is working as designed. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 07/16/2020
WASHER MAYTAG MVWB855DC2 "Arrived on site to inspect washer for not draining out clothing, upon inspection found the pump was not working to full capacity Job complete"
Near , TX 78640
Leonardo
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for loose screw. Found broken panel cause door to come apart and loosen screws. Replaced panel tested unit. Unit operated good. No leaks detected. Job complete.
Near Round Rock, TX 78681
Tyler
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFF300EBS00 Arrived on site for freezer they have frost buildup. Upon further inspection I found that the ice put up was along the top side of the freezer door where the gasket would be and I also noticed that the freezer door itself was very loose and not properly mounted to the rails. Hi adjusted and remounted freezer door back onto the gliding rails properly retested how the freezer door open and shut and it is functioning as designed the door gasket is also sealing properly now on the top left corner and there is no longer an air gap allowing hot air to get in there and freeze. Call complete
Near Georgetown, TX 78626
Al
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived to inspect side by side refrigerator not turning off.Opened the unit and unit temperature were set to idea and the unit was operating as designed.Bailey the property office employee came and unlocked the unit. Don the caller was not on site.The unit is unoccupied and temperatures inside unit are warmer than is it were occupied.All water lines were dry at the time of service.Job complete
Near Austin, TX 78744
Kevin
Job Details: 07/16/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and dropped off new dispenser drawer diagnosed on previous visit, job complete"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator not making ice and not dispensing water. Upon inspection I found the ice bin motor not turning when pushing the ice dispenser pad. I pulled the ice bin out and found a clump of ice stuck together in the back of the ice bin. I removed the ice from the bin and retested. The ice bin motor now turns and the water dispenser is dispensing as designed. Job complete.
Near Leander, TX 78641
Paul
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived onsite for a refrigerator not cooling to possibly replace sealed system parts. I checked pressures and found them low. I found a leak in the evaporator causing the issue and took pics. I evacuated the remaining refrigerant and replaced the evaporator. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.9 oz’s of R134A. I tested the unit and found the new evaporator with a good frost pattern and the unit working as designed. The unit is not connected to water. Call complete.
Near Austin, TX 78724
Jacob
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite to replace parts ordered by previous tech. Upon taking unit apart found that other issues are the problem than previously diagnosed. Called Techline. Suggested to change ice door and level unit for for issues of ice maker tube over filling. Got Sr#7728339335. Ordered parts. Rescheduled with customer. ; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater) and 1 W11171728 (door-ice)
Near Austin, TX 78734
Robert
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 "Arrived onsite to replace icemaker and motor. Replaced ice maker and motor, tested unit and unit functions correctly. No leaks present at this time. Job complete."
Near Lago Vista, TX 78645
Paul
Job Details: 07/16/2020
WASHER MAYTAG MHW6630HW0 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the dispenser and ran a quick wash cycle. The unit worked as designed and there were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 07/16/2020
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on site to replace previously ordered parts for refrigerator. Replaced freezer door slides and tested unit found all parts and components working properly at this time. Lubricated ice been glide. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78717
David S
Job Details: 07/16/2020
WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site for washer leaking and nor filling with water. I entered diagnostics and found error codes, F8e1 no water detected, f6e1 communication error, f9e1 long drain. I ran a diagnostics cycle and found the cold water valve no opening all the way and slow filing. I also found slits in the below at the bottom allowing it to leak. The unit went through diagnostics just fine with no communication errors at the end. I removed the damaged bellow and replaced with new. I removed the failed water valve and replaced with new. I also cleaned out the drain tube and pump. I ran a cycle and the unit operated as designed no water leaks detected. Job complete.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site or no ice. Found fill tube frozen,defrosted fill tube installed filter customer provided tested icemaker,icemaker ran through a cycle and filled with water
Near Austin, TX 78741
Kevin
Job Details: 07/16/2020
WASHER WHIRLPOOL WTW7300DW1 "Arrived on site and found lid is breaking on the left-hand side. replace lid diagnosed by previous technician. After replacement ran test 52 and it completed properly. job complete"
Near Austin, TX 78717
David S
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to install previous diagnosed part. I inspected the inner door panel and found the corner mangled inner door panel W11035418. ; ordrng 1 W11035418 (door-inner)"
Near Manor, TX 78653
Scott
Job Details: 07/16/2020
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for oven not heating . Checked outlet ,elements , fuse . All checked normal . Also oven light isn’t coming on . Found stuck relay on control . Replaced control . Ran preheat ,all checked normal . No other issues found . Job complete."
Near Austin, TX 78723
Scott
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS950SIAH00 "Arrived on site for fridge leaking . Found water tank had frozen causing connector to push off tank connection leaking . Unfroze tank and replaced connector . Did instruct customer not to shove food against back wall in freezer ,which could impede air flow . No other water leaks detected .
Near Austin, TX 78717
David S
Job Details: 07/16/2020
WASHER MAYTAG mvwc565fw0 "Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I attempted to remove the wash plate but found the plate seized onto the gear case, unable to remove. I am ordering dispenser W11205050, agitator W11161960, agitator bolt W10752187, hub W10528947, hub screws x6 WP8533953, basket W10752719, filter drain pump WPW10215093, filter screw WP8533928, tub W11219115, authorization and returning with the gear case, pulley, motor, actuator, and belt. The office will schedule a return visit when the tub and basket become available. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11161960 (agitator) and 1 W11205050 (dispenser) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"
Near Austin, TX 78721
Jacob
Job Details: 07/16/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not spinning. Tested unit. Found error codes. For motor communication. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near San Marcos, TX 78666
Richard
Job Details: 07/16/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the microwave light not working. During testing found that the underneath light bulb was no good. Replaced bulb and tested. All functions worked fine.
Near Austin, TX 78737
Kevin
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDT910SAYH3 "Arrived on site and inspected dishwasher and found saved error code 6/6 for incoming water below 84 degrees. Ran a diagnostic cycle and found incoming water is the correct amount, washer is running properly and drain is operating normally. At the end of the diagnostic cycle there is a lot of suds, took one picture. Customer says they appear to go through a rinse aid faster And are using pods for detergent. If dispenser is leaking rinse aid this could be why suds are forming. Will need to replace detergent dispenser to correct issue.; ordrng 1 W11032769 (dispenser)"
Near Round Rock, TX 78681
Tyler
Job Details: 07/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven that was smoking when used. Upon further inspection I could not find any error codes or issues with any hardware after running a diagnostics. I took a look inside the cavity of the oven itself and found that there is a very big splotchy grease stain at the bottom of the oven itself that was caused from something spilling inside the oven such as grease or some other kind of liquid residue. Customer stated that they have not had any spills of food inside the oven since I got it but it was obvious that someone had tried to previously scrub the grease stain off. But was not successful in removing everything I also noticed that the racks had a slight oil glisten to them. I instructed customer on the best ways to thoroughly clean their oven using oven cleaners and how to get rid of the grease stain on the bottom that is being heated up and turned into a Vape or smoke. Call complete
Near Austin, TX 78733
Leonardo
Job Details: 07/16/2020
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site to test unit for broiler function not working. Tested unit, broiler coming on found out customer was trying to broil with the door open. Per kitchen aid owner manual door must be closed for broiler function to operate for safety reasons. Informed customer of operation instructions.
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
DRYER MAYTAG MEDB765FW0 Arrived onsite for dryer not drying all the way when in sensing mode. Seems to only completely dry in timed dry. Upon inspection I found a build up of lent under the lent screen in the lent trap that was restricting air flow I vacuumed the lent. The unit is working as designed at this point. Job complete.
Near Austin, TX 78731
David
Job Details: 07/16/2020
REFRIGERATOR GE ZISB48DYB "Arrived on site to diagnose one RC that was not cooling as well as it had previously. Another company has come out and said issue was the FF damper. Performed diagnosis. Found the aft damper springs are likely losing tension. Damper control is all mechanical springs and a basic thermostat built in, with no electric component at all. Freezer is temping fine, but customer has to keep increasing the temp to get cooler air. Installed new damper and retested, unit is cooling again.
Near Austin, TX 78722
Jacob
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for unit not drying correctly. Tested unit. Found that unit was not heating. Reset breaker to unit. Tested unit in diagnostics. Heater working again. No issues at this time. Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 07/16/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range burners not lighting. Tested and inspected unit and found failed spark module. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Elgin, TX 78621
Andy
Job Details: 07/16/2020
REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found unit not going into defrost.Ordering heating element in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 216730700 (heater-defrost) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Hutto, TX 78634
Andy
Job Details: 07/16/2020
WASHER WHIRLPOOL MVWC565FW2 Arrived on site for washer not powering on or draining. Tested and inspected unit and found failed control and drain pump not connected to harness. Removed failed control and attached drain pump. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 07/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher leaking. Tested and inspected unit. Spoke with customer and found they now have a water softener. Showed customer soft water line on dishwasher and too much soap can create leak. instructed customer on use and care and practice for best performance. Instructed customer to keep close eye on unit to be safe.
Near Austin, TX 78731
David
Job Details: 07/16/2020
DISHWASHER KITCHENAID KUDS02FRSS4 "Arrived on site to diagnose leak coming from dishwasher. Performs diagnostic cycle. Found unit was dripping fro, the sump where the wash motor meets the housing and is corroded. Provided estimate for a new sump and motor assy - Replaced sump and retested. Unit is no longer leaking. . No water leaks found. Call complete."
Near Dripping Springs, TX 78620
Luis
Job Details: 07/16/2020
REFRIGERATOR FRIGIDAIRE LFFH17F3QWC "Arrived on site for refrigerant leak. Replaced the compressor,evaporator,heat exchanger and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site to inspect fridge for icemaker issues and noise, upon inspection found the Icemaker working but UI calling in long intervals, ordering UI for icemaker and heard very loud diffuser sound upon opening door, ordering diffuser. Office to reschedule ; ordrng 1 W10869522 (DIFFUSER) and 1 W11174483 (UI)"
Near Driftwood, TX 78619
Robert
Job Details: 07/16/2020
MICROWAVE JENN-AIR JMC2430DP01 Arrived on job to replace console. After replacement test operation.
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived onsite for washer leaving residue on darks after wash. I put the unit into diagnostics and all tests passed. The customer stated that they are on a water softener. I explained that a water softener can leave behind residue and explained the use of white vinegar to help combat the residue after a dark wash. Job complete.
Near , TX 78654
James
Job Details: 07/16/2020
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site and installed new transformer. Tested operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite to install previously diagnosed part. I installed the start device and unit is working as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived to inspect ice production and customer advised the unit is now producing ice as designed.No parts installed.Job complete
Near Leander, TX 78645
Paul
Job Details: 07/16/2020
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for an ice machine with a cracked cap. Ms stated she sent Whirlpool 4 pictures of the broken part. I found the reservoir drain cap ok. I found the reservoir broken at the reservoir drain pump. The reservoir needs to be replaced. I went over clean cycle instructions with the customer and procedures. Ordering W10837384 water pan.; ordrng 1 W10837384 (pan-water)
Near Lago Vista, TX 78645
Paul
Job Details: 07/16/2020
DISHWASHER MAYTAG MDB4100AWB "Arrived onsite for a dishwasher that leaks when draining, melts dishes, and the dispenser is not opening properly. I tested the unit and could hear the drain trying to open and making a suction sound but never pumping water out. This was causing air to foam up the detergent and leak water over the door seal. The heater is working as designed and I explained this to the customer. This is a older unit and a lot of the parts are in bad shape because of the age and will probably break when trying to disassemble for repairs therefore not making this a good choice for repair. The complete upper part of the pump will need to be ordered and the dispenser linkage and valve. Ordering parts authorization, WP99002281 ball-check, Parts Research 99001795 drain cover, WP912510 o-ring, 6EA 61002031 screw, WP6-915435 seal kit, parts research 99002280 support filter, parts research 99002279 plate suction, WP6-917075 outlet, parts research 3EA 912383 screw, 99002041 support,
Near Manor, TX 78653
Scott
Job Details: 07/16/2020
WASHER KENMORE 110.3163361 "Arrived on site for washer not spinning . Customer had video of unit latch just clicking and flashing lock error code . Ran diagnostics , got lid errors codes . Found latch would lock about half the time . Replaced latch . Reran diagnostics,all checked normal . No water leaks detected at time of service. Job complete."
Near Leander, TX 78641
Lou
Job Details: 07/16/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the unit in operation. Canceled the operation and opened the door and it was extremely hot inside. I checked the rinse aid dispenser and found no rinse aid. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
Near Austin, TX 78753
Eman J.
Job Details: 07/16/2020
DRYER AMANA NED4655EW1 Arrived onsite for previous diagnosed parts. Install repair kit. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78745
Kevin
Job Details: 07/16/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site and inspected dryer and found it is not heating, disassemble dryer and found connection onto motor is not secure in the harness. After resetting connector dryer is now heating properly, took one picture. Also found that airflow is not good and recommended to tenant that homeowner have it cleaned to the exterior. No lint found at time of service, job complete"
Near Austin, TX 78744
Luis
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no ice. Ran diagnostics icemaker not running through a forced diagnostics error switch faulty. Replaced icemaker assembly,ran diagnostics icemaker ran through a harvest test passed,ran fill test passed."
Near Austin, TX 78726
David S
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site to install previous diagnosed part. I removed the rusted door and replaced with a new one. I inspected the door to make sure it was sealing properly and that there is no damage to the door. Customer inspected the door and said it was good. Job complete. No water leaks detected.
Near Austin, TX 78717
David S
Job Details: 07/16/2020
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for dishwasher not working. I inspected the unit and work area.
Near Austin, TX 78731
David
Job Details: 07/16/2020
REFRIGERATOR KITCHENAID KSSC42FMS00 "Arrived on site to install rebuilt control. Installed control,and powered unit on. Powered on immediately and began cooling. All appears to be working as designed. Call complete."
Near Hutto, TX 78634
Andy
Job Details: 07/16/2020
DRYER MAYTAG MGD8630HC0 will need to order new drum. Also ordering seal kit and pads in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PLEASE INSPECT PART) and 1 W10541657 (drum) and 1 W11401018 (SEAL KIT) and 6 W11409002 (PAD)s
Near Georgetown, TX 78633
Al
Job Details: 07/16/2020
OVEN WHIRLPOOL KODE300ESS02 "Arrived to inspect wall oven. Customer had video of F1E0 and F1E1 both errors were stuck key after customer cooks for that has steam
Near Georgetown, TX 78633
Al
Job Details: 07/16/2020
DRYER KENMORE 110.6120201 "Arrived to inspect dryer not heating.Customer had unit disassembled.I checked the element, cutoff, thermostat, and found the timer was defective.Removed and replaced it.Reassembled and unit tested as designed and began to heat.Job complete"
Near Kyle, TX 78640
Richard
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator freezer light not working. During testing found that the main harness inside the refrigerator is defective. Called tech line and they agreed to my diagnostics
Near Cedar Park, TX 78613
Jonathan
Job Details: 07/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site to install previous diagnosed part. Gained access to fill tube heater. Removed failed heater and installed new. Sealed all gaps and and secured fill tube. Ran fill cycle and observed for possible water leaks. Assembled unit and tested all operations. All tested good, no water leaks detected."