Near Austin, TX 78746
Kevin
Job Details: 05/07/2020
DRYER WHIRLPOOL WET4024HW0 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement dryer is running normal, job complete"
Near Austin, TX 78750
David
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KBBL206EPA01 "Arrived on site to diagnose refrigerator that had thrown over temp alarm and freezer items thawed. Unit also reported to not make ice. arrived on site and ran diagnostics and temp checks. Freezer and RC both were reading cold, and unit had made ice again and ice bucket was full. Customer advised me that they tried a power cycle before and unit started working fine after they did. Found freezer was set to -4, with temps averaging around 0 degrees. RC set to 37, averaging 39. Could not recreate over temp conditions. Checked all fans and tested good, and evaps are not iced over at all. Can not find any mechanical faults at this time. All appears to be working as designed, likely FC door maybe just not fully closing at the time. Advised customer to follow up with us if issue repeats and to check temps in both compartments. Call complete."
Near Austin, TX 78704
Leonardo
Job Details: 05/07/2020
RANGE WHIRLPOOL KGRA806PWH00 "Arrived on site to replace burner and ignitor. Reap,cord parts test unit and unit test good job complete.
Near Killeen, TX 76549
Al
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHB02 Arrived to inspect French door refrigerator not dispensing water.Tested unit and unit dispensed water as designed.Customer advised the issue remained for 5 days and then began working today.Temperatures check on recommended settings.All water lines were dry at the time of service.Job complete
Near Austin, TX 78723
Eman J.
Job Details: 05/07/2020
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site for dishwasher with broken door handle. Replaced door handle. Everything works as designed. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 05/07/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site and installed new relay and over load. Found compressor motor locked up. Unit will need new compressor and evaporator to repair. Job complete
Near Austin, TX 78723
Jacob
Job Details: 05/07/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for screen to unit not able to scroll. Tested unit. Screen would not allow to be scrolled through. Replaced console. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 05/07/2020
WASHER SAMSUNG WF431ABPXAA06 Arrived on site to diagnose a washing machine that is shaking abnormally and making unusual noise. Found bearing failure in the unit. Advised homeowner on findings and homeowner is going to replace the machine.
Near Leander, TX 78641
Paul
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for a refrigerator not cooling. I found the compressor extremely hot and both compartments at 70 degrees. I found the system still charged. I recovered the refrigerant and replaced the compressor, drier, and installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.65 oz’s of R134A. The unit is working as designed. Call complete."
Near Austin, TX 78732
David
Job Details: 05/07/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to diagnose dishwasher with upper rack hanging on right side. Performed diagnosis and found upper right adjustor tabs were broken and unit was not seated in the rail. Provided estimate for 1 new adjustor, Replaced upper right adjustor and locked into rail. Retested and verified door is properly closing. All is working as designed at this time. Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/07/2020
WASHER ROPER RTW4516FW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the tub being cracked and water leaking into the drain pump and lower harness shoring them out, I removed and replaced the tub, gearcase/cam, drain pump & lower harness. Calibrated the unit then tested it and the unit is operating as designed with no leaks. No leaks observed during service, job completed."
Near Austin, TX 78704
Jacob
Job Details: 05/07/2020
OVEN JENN-AIR JMW2427IM01 Arrived onsite for unit giving a shock on door handle when put in bake. Called Techline to document. Suggested that a connector or wire is making contact with the body of the unit causing the shock. Got SR#7727768908. Removed unit from wall. Builder was also present. Found that neutral wire was making contact with the body of the unit causing the shock. Builder fixed the issue of wire exposed. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78732
David
Job Details: 05/07/2020
MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site to install previously diagnosed parts to resolve microwave not running issue. Attempted to install new interlock and harness assembly. Found harness to be non matching to the installed harness. Called SR with pictures to document and get correct harness with correct connector for appliance manager. Attempted to repeat pins and connections but still could not get a solid connection. Office to part is located and comes in, and 2 man needed. ; ordrng 1 2MAN (2ND TECH) and 1 RESEARCH (INTERLOCK HARNESS WITH 1 CONNECTOR FOR 3 WIRES) and 1 W10815465 (cntrl-elec)"
Near Austin, TX 78757
Scott
Job Details: 05/07/2020
RANGE KITCHENAID KGRS807SSS00 Arrived on site for keypad error code . Ran diagnostics got confirming error code . Found something had dripped on ribbon cable connection .cleaned connection up. All keys are working properly . No gas leak detected at time of service. complete .
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/07/2020
DRYER WHIRLPOOL WED8500DC4 Arrived onsite and tested operation found unit working properly. Gained access to internals and checked for visible signs of malfunctions found nothing had failed. Customer states that it takes a little longer than she wants for clothes to dry. customer to have vent cleaning service come out clean the exhaust vent. Found it to be clogged on top of roof. Job complete.
Near Horseshoe Bay, TX 78657
Keith D.
Job Details: 05/07/2020
DISHWASHER KITCHENAID MDB7100AWS Arrived onsite and installed previous diagnosed part. Tested unit found unit working properly as it was designed. Job complete
Near The Hills, TX 78738
Robert
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 Arrived on job for complaints of door not closing. Found the door will not open or close properly gasket not attached on bottom side of door and about half on top side. Steamed the rails so door could be used. Removed door and properly installed gasket and reattach door and checked.
Near Austin, TX 78753
Eman J.
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for refrigerator freezing up. Tested system found that the diffuser was faulty. Ordering a diffuser W11317276, and cover W11048608. ; ordrng 1 W11048608 (cover) and 1 W11317276 (diffuser)"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect washer for no power to console, inspected washer and found no power to console and no UI lights, replaced console and tested for all functions and found no issues. Job complete"
Near Kyle, TX 78640
Richard
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator not making ice. Ran diagnostics and found error code E5 timed ice making. Tested ice box fan and found that it’s not working properly. Fill test passed and ice maker harvest test passed. Replaced ice box fan and tested good. Complete
Near Temple, TX 76502
Al
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived to inspect dishwasher not washing.Put unit into diagnostics test mode and unit pump and motor worked briefly and stopped.Also got F7E1 heater error side.Ordering heater and returning with pump and motor.Customer rescheduled .; ordrng 1 W10703867 (HEATER)
Near Austin, TX 78730
Tyler B.
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived to inspect unit not closing, found hinges bent, replaced hinges and strike and tested properly"
Near Burnet, TX 78611
Keith D.
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KFIS25XVMS2 Arrived onsite and found fresh food at 80 degrees and found freezer food at 80 degrees. Unplugged unit and plugged back in found that the starting relay had failed. Checked compressor and found it to be burning hot. Checked voltage to compressor and found proper voltage Unit would click on then click off after 5 seconds. Installed new starting device and found that the condenser fan had failed and does not come on. Unit I’ll need new condenser fan and compressor to repair. ; ordrng 1 12825101 (MOTOR FAN ) and 1 AUTHO (AUTHO) and 1 CNOTE (SS TECH) and 1 W10134623 (sub w10160407) and 1 WPW10143759 (dryer)
Near Austin, TX 78722
Jacob
Job Details: 05/07/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace parts ordered by previous tech. Replaced regulator. Tested unit. Unit test good. No leaks at this time. Job complete
Near Buda, TX 78610
Jacob
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not cooling the refrigerator portion of the unit. Tested unit. Only getting up to 50 degrees. Ordered part and need to bring parts back for the job. Rescheduled with customer. ; ordrng 1 WPW10248595 (control)
Near Temple, TX 76502
Wesley
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDBE02 Arrived onsite and found water line not inserted fully at the valve. Inserted fully. Issue subsided. All checks good. Advised customer on repair.
Near Austin, TX 78731
Tyler B.
Job Details: 05/07/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived to inspect unit not heating, replaced trans, cap mag and dode and still no heat. Checked connections, unit needs control to repair.; ordrng 1 W10891908 (cntrl-elec)"
Near Georgetown, TX 78633
Cliff
Job Details: 05/07/2020
REFRIGERATOR LG LMXS30796S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found ice buildup around icebox fan motor. Removed ice and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Johnson City, TX 78636
Brandon
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site for customer complaint of unit no making ice, found fill line had a little piece of ice, when I removed the ice maker, the ice from fill tube popped out and unit tested good.
Near Cedar Park, TX 78613
David S
Job Details: 05/07/2020
DISHWASHER BOSCH SHP865WF5N/11 "Arrived on site for dishwasher not complete if cycle. I inspected unit and work area. I found no fault codes in failure code storage. I ran the unit through the customer service program, no faults appeared and the unit operated as designed. Customer stated that when the unit stops the red light starts flashing at the bottom of the unit. I explained to the customer that the flashing red light means someone either opened the unit while in operation or the unit can’t tell if the door is closed. When that happens it will pause its self, and to press start to up pause the cycle. I replaced the door lock assembly, with a new one just Incase the lock is failing intermittently. Job complete. No water leaks detected."
Near Austin, TX 78759
Scott
Job Details: 05/07/2020
VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site for lights flashing . Found lights would blink on for a second the shut off for a min. Lights would just repeat . Replaced both led lights . Same result . Checked and transformer is properly wired in. Ordering led driver control. . ; ordrng 1 W11282989 (transformr, LED DRIVER)"
Near Austin, TX 78757
Scott
Job Details: 05/07/2020
OVEN FRIGIDAIRE FEF336BCC "Arrived on site for dead oven . Found wall out let is broken ,could twist power cord and unit would come on . Tested unit ,all four burners and oven on at same time . All checked normal . Called customer and informed him that the outlet will need to be replaced . Left breakers off as safety precaution.
Near Pflugerville, TX 78660
Paul
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice box fan. I tested the unit and the fan is working as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a no cool refrigerator. I found a failed start device. I replaced the start device and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for no ice. Diagnosed frozen fill tube,removed obstruction in fill tube,ran icemaker through a cycle water filled icemaker unit working as designed"
Near Cedar Park, TX 78613
Paul
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher leaking water at the front. I found the vent bent causing the gasket between the inner door and vent not to seal properly. I replaced the vent and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher not cleaning dishes and rust in the tub. Upon further inspection, I found rust spots on the upper and lower dish racks. Unit is operating as designed, but the racks are leaving rust on the dishes and inside the tub. I am ordering the upper and lower dish racks and scheduled return service. No water leaks observed during service.; ordrng 1 W10909088 (dishrack upper) and 1 WPW10525643 (lower dishrack)"
Near Austin, TX 78741
Leonardo
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit leaking. Found bad ent replaced vent test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78758
Scott
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site ,replaced control and UI console . Ran diagnostics . No error codes and unit performed normally in testing . No water leaks detected at time of service . Job complete ."
Near Belton, TX 76513
Wesley
Job Details: 05/07/2020
WASHER AMANA NTW4516FW0 Arrived onsite and repaired leak in drain hose using sealant. All checks good. All checks food.
Near Del Valle, TX 78617
Eman J.
Job Details: 05/07/2020
DISHWASHER FRIGIDAIRE FDB1050REC0 Arrived on site for dishwasher leaking. Tested the system found that tub was cracked. Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested the unit. Unit failed to drain again. I found the drain hose check valve was bound up with debris. I was able to clear the debris and retested and the unit is operating as designed.No water leaks observed during service, job completed."
Near Temple, TX 76504
Al
Job Details: 05/07/2020
DRYER ROPER REX5634KQ0 "Arrived to inspect dryer only drying on high heat.Found several issues causing the unit not to preform properly.The door had been punched by customers son’s several times to get it to close.Door has to be lifted and nearly slammed to close.The dryer ventilation system hasn’t been cleaned , from what customer says, “A long time”.The dryer vent tube was crushed not allowing proper heat transfer from unit to ventilation system.Tested the unit on High heat and timed dry and unit element cycled on and off.Unit preformed properlyJob complete"
Near Austin, TX 78739
Luis
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Powered unit on compressor powered on,removed evaporator cover,no trace of frost. Powered unit off found oils around where thermistor clips to evaporator which caused leak due to manufacture thermistor install. Due to oil leaking caused plastic housing and drip pan to weaken and break. Unit will need a new housing,drip pan,and evaporator.; ordrng 1 W10503486 (HOUSING) and 1 W10836964 (DRIP PAN) and 1 W11087438 (MOTOR EVAP) and 1 W11116006 (EVAPORATOR )"
Near Lago Vista, TX 78645
Lou
Job Details: 05/07/2020
WASHER WHIRLPOOL CET9000GQ0 "Arrived on site to inspect washer/dryer combo unit with washer not filling. I placed the unit in diagnostics and tested. Unit filled and drained, but when the drum was to be turning, nothing was happening. I found the motor functioning properly and then found that the drive belt had shredded and the motor wasn’t able to turn the drum. I advised the customer of my findings and am ordering the drive belt. No water leaks observed during service.; ordrng 1 WPW10260319 (belt)"
Near Georgetown, TX 78633
Cliff
Job Details: 05/07/2020
COOKTOP BOSCH PCK755UC/01 Arrived on site to diagnose a cooktop with a burner that is not having proper flame size. Tested unit and found orifice clogged. Removed orifice and cleaned burner head assembly. Replaced orifice and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with water in freezer and ice bucket issues, found hole in bucket from ice expansion. Also found drain pan warped due to backed up drain. Will need drain pan, and ice bucket to replaced. And 2HRS due to machine dis-assembly ; ordrng 1 CNOTE (2HR WINDOW ) and 1 W10836964 (pan-drip) and 1 W11129522 (ice-contnr)"
Near Lampasas, TX 76550
Al
Job Details: 05/07/2020
WASHER MAYTAG MHW5500FW1 Arrived to install previously ordered part.Removed and replaced the water level sensor.Unit now works as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78704
Leonardo
Job Details: 05/07/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for door missing. customer did not have the correct door and took photos that it was not the correct door and that the customer will need to send us photos when they have the correct door to reschedule
Near Liberty Hill, TX 78642
James
Job Details: 05/07/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found ui power cycles after setting bake cycle. Found ui incorrect part. Verified correct part in box and installed new ui. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
Scott
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived onsite for freezer warmer then normal . .found temps in freezer about 30. Inverter flashing 4 for compressor failure . Cond fan is running ,compressor extremely hot. Couldn’t find dye up top . Ordering sealed system repair ,3 hrs ,two man , compressor ,heat exchanger ,up drier ,secice port ,pan heater . Evaporator. Will need AUTHO. No water leaks detected at time of service.please call to set return; ordrng 1 2MEN and 1 3HRS and 1 AUTHO and 1 HEATEXCHANGER and 1 SERVICEPORT and 1 UVDRIER and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan)"
Near Austin, TX 78750
David
Job Details: 05/07/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site to install previously diagnosed parts to resolve banging sound coming from unit. Installed new clutch due to finding old clutch didn’t look centered and had some rubs on it. Installed new clutch and verified it was centered. Tested spin and found all was smooth. Customer will retry with heavier items, and were advised on proper loading. All appears to be working as designed at this time. Call complete."
Near Georgetown, TX 78628
Cliff
Job Details: 05/07/2020
WASHER MAYTAG MHW6630HC0 Arrived on site to diagnose a washer that is leaking from the dispenser. Found dispenser allowing water to bypass soap drawer. Water valves and dispenser assembly will need to be replaced to complete repairs. ; ordrng 1 W11316600 (DISPENSER ASSEMBLY )
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2020
FREEZER GE GSL25JFTABS "Arrived on site to insect fridge for leaking out of bottom of cabinet, upon inspection found the drain line clogged with junk and keeping evap drain water from exiting, cleared out tubing and checked all drain parts. No leaks found, Complete"
Near New Braunfels, TX 78130
Richard
Job Details: 05/07/2020
RANGE WHIRLPOOL WMH31017HB4 Arrived onsite for the microwave not working properly. During testing found that there were 2 connectors on the main control board that where not in the right placed according to the wire schematic. Swapped the connectors to right placed and getting error code F1E4. Ordering control board. Office to reschedule. ; ordrng 1 W10892389 (cntrl-elec)
Near Austin, TX 78703
Leonardo
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replace console. Found board to be console ordering new board W10906426 and new sump and motor W11025157 and new harness W11227372; ordrng 1 W10906426 (CONTROL BOARD ) and 1 W11025157 (SUMP AND MOTOR ) and 1 W11227372 (HARNESS )
Near Austin, TX 78704
Luis
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for no ice. Ran diagnostics E5 error on icemaker,faulty thermistor on icemaker mold,removed icemaker installed a new icemaker,power cycled unit. Ran diagnostics icemaker passed harvest,fill and ice box fan"
Near Lakeway, TX 78734
Robert
Job Details: 05/07/2020
OVEN JENN-AIR JJW2430DS00 Arrived on job for complaints of stuck button code. Confirmed code in diagnostics. Replaced console and tested unit all functions working properly.
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/07/2020
RANGE FRIGIDAIRE FEF365ASG Arrived onsite and tested operation found unit cutting on and off ever 3 to 4 seconds. Gained access to switches found visible signs 2 switches had failed due to grease build up. Installed new switches and tested operation found unit working properly. Job complete.
Near Austin, TX 78722
Jacob
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived onsite to replace drain pump orders by previous tech. Replaced part. Could not test unit as customer had unit disconnected completely. No issues at this time. Job complete
Near Austin, TX 78705
Leonardo
Job Details: 05/07/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78703
Jacob
Job Details: 05/07/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for display to unit design blank when trying to power on. Tested unit. Control panel not responding. Replaced control panel. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78717
Paul
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the fill valve and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 05/07/2020
OVEN WHIRLPOOL WOC75EC7HV03 Arrived on site to diagnose an oven microwave combination that is not responding to controls and automatically turning on and off without user input. Found control panel malfunctioning affecting both m/w and oven operation. Office will need to contact manufacture and get new parts directly from manufacturer stock along with panel wiring harnesses. Office to set return date.; ordrng 1 GETPANELFROMFACTORY (NEW NEW STOCK PART) and 1 W11325605 (HARNESS) and 1 W11356990 (HARNESS) and 1 W11428870 (PANEL)
Near Marble Falls, TX 78654
James
Job Details: 05/07/2020
ICE MACHINE WHIRLPOOL KUIX505ESS2 Arrived on site and tested operation. Found very low water flow through valve but good water pressure to unit. Installed new valve and tested operation. Unit tests good. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 05/07/2020
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived to inspect microwave issues.Customer advised the failure happens when she cooks doors on stove that produce lots of steam.I advised her to use the microwave exhaust fan when cooking on stove.Unit works as designed with no failures.Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 05/07/2020
VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site to inspect vent hood lights. Upon further inspection, the customer advised that the lights turn off and on and sometimes flicker or dim. I tested the lights and the blower and all operated as designed. When I moved the lights harness, the lights turned off and then came back on. I found that the connections were loose. I attempted to tighten the connections but it failed. I removed and replaced the lights and retested and they are operating as designed. Job completed."
Near Lago Vista, TX 78645
Lou
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to inspect refrigerator crisper drawer lid broken. Upon further inspection, I found that the right endcap was broken and the crisper drawer lid would not stay on. I am ordering the right endcap and scheduled return service. No water leaks observed during service.; ordrng 1 W10874836 (endcap RIGHT SIDE)"
Near Taylor, TX 76574
Andy
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator not cooling. Found compressor run hot and pulling 1.67 amps. Removed RC evaporator cover and found no frost pattern. Did SS check list. Ordering SS repair and needed parts. Office to schedule return trip. 2 hour job. Authorization needed. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Georgetown, TX 78626
Cliff
Job Details: 05/07/2020
RANGE GE JGB860SEJSS Arrived on site to diagnose an oven That will not bake. Tested all parts and components and found unit fully functional at this time. Advised homeowner on the possible issues but since I was not able to duplicate any failures an accurate diagnosis was impossible. No further repairs needed at this time and all is working properly.
Near Cottonwood Shores, TX 78657
Keith D.
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived onsite and tested operation found unit not cooling in fresh food. Gained access to the evap and check the thermistor on freezer evap. Tested for continuity and found thermistor open. Unit will need new thermistor to repair. ; ordrng 1 WPW10384183 (thermistor)
Near Austin, TX 78737
Kevin
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW9620HBK0 Arrived on site and inspected washer and found user interface is not loading properly and shows an hourglass. Will need to bring back user interface to correct the problem.; ordrng 1 W11408902 (UI/dOOR )
Near Cedar Park, TX 78613
David S
Job Details: 05/07/2020
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer lid locked. I inspected unit and work area. I found the control board sending voltage to the lid lock while manually locking and unlocking it. Found lid latch to have failed. Unit operates as designed, no water leaks detected. Job complete.
Near Waco, TX 76705
Wesley
Job Details: 05/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit operating as designed. Advised customer on use and care. Also was advised customer needs racks as they are beginning to rust out. Ordering racks. ; ordrng 1 W10161215 (dishrack) and 1 W10909088 (dishrack upper)
Near New Braunfels, TX 78130
Richard
Job Details: 05/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for the freezer leaking water. During testing found that the low side line on the compressor is frozen solid. Checked pressure and could not get an accurate reading because the compressor is surging. Will need a sealed system repair. Ordering compressor and evaporator. Office to reschedule. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)
Near Austin, TX 78731
Luis
Job Details: 05/07/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for water leaking and ice in vent. Removed cover,found right side of evaporator incased in ice. Defrosted evaporator diagnosed water not correctly draining from right side causing evaporator to ice up,verified with tech support,reinstalled cover correctly to liner slots,checked seals good. 7727762478"
Near Austin, TX 78758
Eman J.
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Arrived on site for refrigerator defrost not working. Tested the system found that the defrost fuse is faulty. Replaced the defrost harness. Tested the system, everything works as designed. No water leaks at time of service. Job complete."
Near Austin, TX 78749
Robert
Job Details: 05/07/2020
WASHER MAYTAG MAH9700AWM Arrived on job to replace hose from dispenser to tub. After replacement test operation no leaks detected at time of service.
Near Cedar Park, TX 78613
David S
Job Details: 05/07/2020
MICROWAVE LG LMV1683ST "Arrived on site for microwave not heating. I inspected the unit and work area. Customer stated the unit is now heating. Went to pull the unit from to cabinet to inspect the wiring, and found one of the bolts head stripped out. Unit is operating as designed. If customer calls back for not heating we will not have to return with the bolts 3861W1A043H to reinstall the unit into the cabinet. Job complete."
Near Pflugerville, TX 78660
Andy
Job Details: 05/07/2020
WASHER MAYTAG MHW5630HW0 Arrived on site for washer no operations. Upon arrival customer informed me that issue is that unit does not seem to work as well as expected and some times has to adjust load. Tested and inspected unit and found all operations normal. Checked for error codes and found F0E5 (Off balance load) and F0E1 (Load in drum during Clean Washer cycle) instructed customer on use and care and practice for best performance. No water leaks present at time of service. No repairs needed at this time.
Near Round Rock, TX 78681
David S
Job Details: 05/07/2020
DRYER WHIRLPOOL WED6400SB0 Arrived on site for dryer not starting. I inspected the unit and work area. I found the thermal fuse was failed. I replaced with new and unit started operating as designed. I spoke with customer about having their dryer vent cleaned out once year. Job complete.
Near Austin, TX 78748
Kevin
Job Details: 05/07/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site and inspected washing machine and found clear case has failed, oil is leaking from bottom end shaft has deteriorated and wash plate is no longer attached. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to install parts to fix water sound issue, upon install of connectors and pex tube along with regulator with no change in sound. Instructed customer that during dispensing the sound heard is within functional reason. Complete"
Near Briarcliff, TX 78669
Leonardo
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install sleeves. Installed part test unit and unit test good job complete.
Near Austin, TX 78757
Scott
Job Details: 05/06/2020
UNKNOWN UNKNOWN OLD "Arrived on site , found some minor cosmetic damage due to age of model. Dispensing as normal . No leaks detected at time of service . Job complete"
Near Temple, TX 76504
Wesley
Job Details: 05/06/2020
FREEZER GE GFE26JEMAFDS Arrived onsite and installed handle to repair. All checks good.
Near Spicewood, TX 78669
Robert
Job Details: 05/06/2020
WASHER GE GTW335ASN0WW Arrived on job for complaints of shaking. Found the cold valve line no water. Checked hose found the hose clogged no water will even flow through hose. Valve will need to be replaced and customer will call back after plumbing is repaired. ; ordrng 1 WH13X26534 (VALVE)
Near Austin, TX 78734
Paul
Job Details: 05/06/2020
ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived onsite for an ice machine that needs to be cleaned. Ms had already cleaned the unit and the problem is it’s not making ice. I tested the unit and found it not filling with water and the recirculating pump running dry. The fill valve and the recirculating pump need to be replacedOrdering the pump and valve. ; ordrng 1 2313702 (PUMP ASSY-RECIRCULATING) and 1 WPW10340983 (VALVE)
Near Temple, TX 76502
James
Job Details: 05/06/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site and tested operation. Found power, start and options button on right side of ui not responding intermittently. Also found unit jumping steps in diagnostics and not completing properly. Upon further inspection I found the drain pump is draining slowly and cutting off. Unit will need new control panel, Acu and drain pump to repair. ; ordrng 1 W11325573 (cntrl-elec)"
Near Spicewood, TX 78669
Robert
Job Details: 05/06/2020
RANGE GE CGS700P2M2S1 Arrived on job for complaints of burner not working properly. Found the back left side of burner not lighting. Not enough as flowing to maintain a flame and too much gas to center. Switch orifice and the burner now working properly. Also the control display not working. Will need control ; ordrng 1 CONTROL (ITEM 136)
Near Killeen, TX 76542
Al
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRL01
Near New Braunfels, TX 78130
Luis
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise compliant. Compressor powered on loud vibration noise from condenser coil,raised unit,adjusted condenser coil to prevent vibration against cabinet,noise no longer present."
Near Spicewood, TX 78669
Robert
Job Details: 05/06/2020
DISHWASHER GE ZDT870SPF5SS Arrived on job for complaints of not drying. Ran diagnostics and found the heater in pump not working. ; ordrng 1 WD35X20599 (variable speed pump)
Near Driftwood, TX 78619
Brandon
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of knocking noise and leaking out of dispenser, found bad connection at water valve from fitting water line and air baffle faulty. I replaced water valve and air baffle, also need the fitting/water line due to dripping out of dispenser water line. Ordering water line/fitting. ; ordrng 1 8201537 (fitting) and 1 CNOTE (2 HOUR JOB)"
Near Austin, TX 78746
Jacob
Job Details: 05/06/2020
WASHER LG WM2487HWM Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 05/06/2020
WASHER WHIRLPOOL NFW7200TW
Near Leander, TX 78641
Tyler B.
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to inspect unit with no light. Replaced and tested properly
Near Bee Cave, TX 78738
Robert
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on job for complaints of buttons not working.
Near Waco, TX 76712
Wesley
Job Details: 05/06/2020
REFRIGERATOR FRIGIDAIRE PHS68EJSB0 Arrived onsite and tested unit and found it to be operating properly with temps of -5 in freezer and 36 in the fresh food empty. Advised customer on best practice for ventilation.
Near Spicewood, TX 78669
Robert
Job Details: 05/06/2020
DRYER MAYTAG MEDB765FC0 Arrived on job to replace belt and motor. After replacement test operation. Vent clear.