Near Austin, TX 78746
Kevin
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and found microwave is not heating. replaced Magnetron , capacitor and diode and heating function has returned. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 01/29/2020
WASHER MAYTAG MVWB835DC5 "Arrived on site and set washer into a diagnostic cycle and found error code for unbalanced load, ran spin tests 10,11,12 and agitation tests 13, 14 and no excessive noise. Ran test 51 and no excessive noise, could not duplicate customer experience, discussed correct loading procedure, no leaks detected at time of service, job complete."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived to inspect washer with no chime, replaced console and still did not chime, installed speaker and tested good"
Near Round Rock, TX 78664
Andy
Job Details: 01/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for convection fan not coming on. Tested and inspected unit and found fan cover pushing against fan not allowing it to move. Attempted to make adjustments to fan cover with little improvement. Will need to replace fan cover. Ordering needed part. Office to schedule return trip as cover is expart. No gas leaks present at time of service.; ordrng 1 WPW10134124 (cover-fan)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/29/2020
DRYER MAYTAG MED5630HW1 "Arrived on site to replace parts ordered by previous tech, found part ordered was not the correct part. Ordering White console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11384511 (CONSOLE)"
Near Smithville, TX 78957
Cliff
Job Details: 01/29/2020
WASHER WHIRLPOOL LSR8300EQ1 Arrived on site to diagnose a washing machine that is not cycling. Found lid switch failed in unit.
Near Austin, TX 78703
Leonardo
Job Details: 01/29/2020
DISHWASHER IKEA IUD9500WX3 Arrived on site to test unit for unit not having power. Test unit and found no power to unit. Found light switch turned off to unit. Turned switch on and unit getting power job complete.
Near Georgetown, TX 78633
Paul
Job Details: 01/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for a range with the convection fan not working. Mr stated the fan has never worked. I found no voltage out of the control to the convection fan. The control needs to be replaced. Ordering W11258611 CNTRL-ELEC.; ordrng 1 W11258611 (CNTRL-ELEC)
Near Austin, TX 78734
Luis
Job Details: 01/29/2020
REFRIGERATOR MAYTAG MSD2756GEB Arrived on site for tripping breaker issue. Checked unit ohmed compressor windings,found compressor windings reading high,installed recall kit for starter,powered unit on compressor making odd noise diagnosed possible compressor failure causing breaker to trip. Compressor running and cooling after installing kit.AUTHO R22553; used 1 W10247581 (OVERLOAD KIT) from stock"
Near Georgetown, TX 78633
Paul
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher that’s not drying. I found the rinse aid dispenser empty. I checked stored error codes and found none. I ran auto diagnostics and the unit completed the cycle and worked as designed. I explained to the customer that it takes about 90 cycles with rinse aid to cure the tub and racks. I went over use and care with the customer. Call complete.
Near Leander, TX 78641
Lou
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the diffuser/air baffle being noisy, I removed and replaced the baffle and tested. Unit is operating as designed and quiet. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
RANGE JENN-AIR JLRP430WP01 "Arrived on site to diagnose an oven that is giving fan speed error code. Found main control, power supply, and blower misregistering. All three parts will need to be replaced to complete repairs..; ordrng 1 WPW10145531 (cntrl-elec)"
Near Pflugerville, TX 78660
David
Job Details: 01/29/2020
REFRIGERATOR GE GTS21KCXABB "Arrived on site to diagnose a refrigerator that is freezing food in the RC section by the ducting. Customer has tried adjusting the temp selector but hasn’t made much Of a difference. B
Near Driftwood, TX 78619
Brandon
Job Details: 01/29/2020
REFRIGERATOR LG LFX25976ST "Arrived on site for customer complaint of unit not cooling, called techline, found faulty control board, I replaced control, unit tested good.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/29/2020
DRYER SAMSUNG DV45H7000EW/A2 "Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found 240 volts. Disassembled unit and found major lint buildup. Tested fuses and element and found failed element. Removed lint buildup with shop vac. Removed failed element assembly and installed new. Assembled unit and tested operation. All tested good.
Near Seguin, TX 78155
Robert
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for refrigerator not cooling properly. Ran diagnostics and and found no issues. Customer to replace wall outlet.
Near Temple, TX 76502
Jonathan
Job Details: 01/29/2020
DRYER WHIRLPOOL MED5630HW0 Arrived on site for dryer that was making a squeaking noise. Inspected unit and work area. Tested unit on a regular cycle and found a rattling noise towards the bottom of the dryer that would go away if you pushed up on the unit. Customer stated that after 15 or 20 minutes it would go away but it would come back intermittently. Removed front panel and found blower wheel cover and a bracket touching the front panel. Added sound pads in all areas where there might be some cavity vibration and tested unit. Unit ran smoothly with little sound. Customer is happy and call complete.
Near Lampasas, TX 76550
Al
Job Details: 01/29/2020
WASHER MAYTAG MVWB855DC3 Arrived to inspect washer noises.Customer showed me a video of the unit hoses making a clicking noise during filling cycle.I ran a small load of towel and heard the noises when the valves switched from hot to cold to warm.I disassembled the unit to show customer the internal components of the unit.Advised the sounds were normal sounds.Called Whirlpool Tech line and spoke with JOELExplained the customers complaint SR#7726996801.All water lines were dry at the end of service.Job complete
Near Austin, TX 78737
Kevin
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW75HEFW "Arrived on site and replaced all parts diagnosed on previous visit, after replacement ran a diagnostic cycle and it completed properly. No water leaks detected at time of service, job complete"
Near Lampasas, TX 76550
Al
Job Details: 01/29/2020
WASHER MAYTAG MVWB835DC3 Arrived to inspect washer not powering on.Disassembled and checked voltage at the control and got 121volts.Removed and replaced the console and unit powered on and tested as designed.Calibrated and ran diagnostics test mode.All water lines were dry at the time of service.Job complete
Near Austin, TX 78748
Kevin
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found air gaps are still happening along perimeter of freezer door. Took one picture. Both brackets and possibly freezer door would be needed to correct the issue job complete"
Near Georgetown, TX 78633
Jonathan
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking at door. Customer stated that when opening door water will leak from vent. Disassembled door and inspected vent. Performed diagnostics mode with out door panel. Found unit operating as designed. Called tech support and spoke with T.J n fault. T.J stayed to add silicone in vent to create a hill with it so water will roll back down in tub. Added silicone to vent. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected. (SR# 7726998609)."
Near Pflugerville, TX 78660
David
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "F4E3. Arrived on site to diagnose one a dishwasher no washing dishes. Performed diagnostic and found F4E3 error code present, for motor not running. Removed front panel and checked connections at control. Tightened all connections to make sure wires weren’t loose. Reassembled and reran, and unit came on during 2nd diag cycle. Likely just a loose wire in the control. All is now working as designed. Call complete."
Near Round Rock, TX 78665
Andy
Job Details: 01/29/2020
DRYER MAYTAG MGDB835DW4 Arrived on site for dryer grill issues. Tested and inspected unit and found grill discolored and has black residue. Contacted office and found replacing part will not be covered under warranty. Spoke with customer on this and on use and care and practice for best performance. No repairs are to be done at this time.
Near Austin, TX 78759
Luis
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for cooling issue. At time of visit unit in a defrost cycle,checked air temp reading 20° ran diagnostics all test passed no errors,reset unit compressor powered on frost forming on evaporator diagnosed unit not exiting defrost cycle,replaced evaporator thermistor and control box; used 1 WPW10384183 (THERMISTOR) from stock"
Near Cedar Creek, TX 78612
Cliff
Job Details: 01/29/2020
RANGE LG LRE3194ST/00
Near Austin, TX 78734
Luis
Job Details: 01/29/2020
REFRIGERATOR GE GSHF6KGZBCBB "Arrived on site for water leaking. Found damaged water line to dispenser,removed damaged line added new connection to dispenser tested water dispenser no leaks. ; used 2 WP2300868 (COUPLING) from stock"
Near Austin, TX 78704
Leonardo
Job Details: 01/29/2020
DISHWASHER JENN-AIR JDB8200AWP0 "Arrived on site to test unit, upon inspection we found the control board had fill error as well as a drain error, changed out control per last tech
Near New Braunfels, TX 78130
Richard
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for the refrigerator freezing in fresh food compartment. Inspected food and jars and saw no freezing. Called tech line and they stated to put permagum on the vent behind the crisper and drawers. Installed permagum on the vents per tech line and advised customer to monitor. Complete.
Near Austin, TX 78750
Tyler B.
Job Details: 01/29/2020
REFRIG/SIDE-BY-S KITCHENAID KSF26C4XYY03 Arrived to install previously ordered parts. Installed housing and tested goodn
Near Lakeway, TX 78734
Luis
Job Details: 01/29/2020
REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for weak water flow,tested dispenser weak water flow,installed a filter bypass good water flow,diagnosed faulty water filter head. Installed a new filter head,checked water connections no leaks tested dispenser good water flow.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived on site and installed fill arm. All checks good, unit is now operating as designed."
Near New Braunfels, TX 78132
Robert
Job Details: 01/29/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite for oven control panel resetting clock. Ordering new control panel. Office to reschedule. ; ordrng 1 W11428578 (PANEL CONTROL )
Near Austin, TX 78717
Tyler B.
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived to inspect unit Leaking air for vent, found power closed hole not covered used foil tape to cover and tested good"
Near Leander, TX 78641
Tyler B.
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect unit with no lights. Found freezer light to cause issue. Replaced with one from van that was used. Lights are working but don’t believe the used module with last. Will need to return with new freezer light module ; ordrng 1 W11205083 (module)
Near Smithville, TX 78957
Cliff
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker stripper mold warped causing motor not to turn properly. Icemaker will need to be replaced to complete repairs. ordrng 1 W11294907 (ICEMAKER)
Near Little River-Academy, TX 76554
James
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found both fresh food and freezer light assemblies flickering and freezer has one led out. Replaced freezer light and lights began working correctly again. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB "Arrived on site and used adhesive to repair fridge gap, but found door is warped and will need to be replaced. Office to reschedule. ; ordrng 1 LW10570511 (dor-fip)"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onnsite and found ff Evap making noise due to failed support. Disassembled cabinet and replaced support. Unit is now operating quietly. All checks good.
Near , TX 78132
Richard
Job Details: 01/29/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for the cook top scratched. Replaced cooktop with new one and it tested fine . No leaks present. Complete
Near Lakeway, TX 78734
Brandon
Job Details: 01/29/2020
DISHWASHER LG LDT7797ST "Arrived on site to replace parts ordered by previous tech, after replacing control, unit still had 1e error code, water inlet issue. Need parts research on water valve, and water inlet housing. ; ordrng 1 CNOTE (PARTS RESEARCH WATER VALVE) and 1 CNOTE (PARTS RESEARCH WATER INLET HOUSING WITH SENSOR)"
Near Austin, TX 78737
Leonardo
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site to test unit for inner light not working. Found bundled out light bulb. Could not find part break down for this model. Office will need to research part; ordrng 1 RESEARCH (RESEARCH )
Near Austin, TX 78751
Scott
Job Details: 01/29/2020
RANGE KENMORE 790.7233301 Arrived on site for f11 code and beeping non stop . Found small crack in overlay . Plug unit in and ran diagnostics all checked normal . Did find after talking that house keeper may have gotten cleaner in small crack . No gas leaks detected at time of service .job complete .
Near Austin, TX 78723
Scott
Job Details: 01/29/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for long wash times . Ran diagnostics no error codes ,test wash all checked normal. Did explain wash times are going to be longer then older washers . Also recommended switching from powder to liquid detergents . No water leaks detected at time of service . Job complete ."
Near Waco, TX 76705
Jonathan
Job Details: 01/29/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed idler pulley and found it worn. When taking off the belt, the belt seemed loose. Replaced belt and idler pulley. Tested unit and unit seemed to operate as designed. Call complete."
Near Georgetown, TX 78633
Paul
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite for the microwave with the hood lamp not working again. I found the bulb loose in the socket. I tightened the bulb and tested the light. The light is working as designed. I adjusted the clock to regular time instead of 24 hour. Call complete.
Near Austin, TX 78717
Lou
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I disassembled the units outer panels and found the microwave right hinge bound up. The hinge arm was jammed in the support and the spring was not attached causing the top right corner of the door to not close. I removed the door, both hinges, hinge arm, support and spring and replaced all mentioned parts. Reassembled the unit and tested. Unit is operating as designed. Job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site and found slow leak that takes about an hour to manifest to smell. Checked all internal connections. Will require 2 man to uninstall to address replacement of manifold and regulator. ; ordrng 1 2MAN
Near Waco, TX 76710
Jonathan
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator leaking. Inspected unit in work area. Found housing leaking at water line connection. Line was plugged in but dripping slightly but steadily from inside the housing. Noticed water drain pan overflowing as well. Vacuumed out water from drain pan and ordering new housing assembly (W11162042). . ; ordrng 1 W11162042 (housing)
Near Austin, TX 78749
Leonardo
Job Details: 01/29/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for oven door broken. Found broken trim will need to order new trim WPW10310922 Office to set time ; ordrng 1 WPW10310922 (TRIM )
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onnsite and found unit condensating on the granite and dripping back on door. Advised customer on findings. All is operating as designed. No leaks.
Near Leander, TX 78641
Tyler B.
Job Details: 01/29/2020
REFRIGERATOR LG LFC24770ST/03 "Arrived to inspect unit not cooling . Found items in freezer frozen, but no cool in RF. Found fan running, but no flow up top. Removed duct and found damper open, unit will need new fan and control and possible duct to complete repairs ; ordrng 1 4681JB1029H (FAN) and 1 6871JB1423J (CONTROL ) and 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFICE RS ) and 1 MCZ42230901 (DUCT)"
Near Leander, TX 78641
Lou
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the IM in test 120 and the IM failed. I inspected the IM and found it had stopped during harvest mode. The fill tube heater wires were good. I removed and replaced the ice maker and taped the fill tube heater wires to the back of he ice box and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW7040DW0 Arrived on site to diagnose a washing machine that is not cycling. Found latch error codes saved in control. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Richard
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived onsite for the refrigerator not cooling. Upon replacing the compressor found that this sealed system is a lock ring system. Was not able to do the sealed system repair. Ordering lock ring kit . Talked to Kristen and reschedule customerordrng 1 LOCKRING (LOCK RING KIT. )"
Near Austin, TX 78703
Leonardo
Job Details: 01/29/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site to replace panel, replacement panel was damaged in box. Reordered new panel, office to reschedule ; ordrng 1 W11289593 (PANEL)"
Near Austin, TX 78703
Leonardo
Job Details: 01/29/2020
DISHWASHER JENN-AIR JDTSS246GL0 "Arrived on site to replace switch panel, replacement part was dented, ordered new part. Office to reschedule; ordrng 1 W11320225 (PANEL)"
Near Leander, TX 78641
Lou
Job Details: 01/29/2020
REFRIGERATOR LG LMXS27626S "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is coming from the FC section on the left side. I disassembled the FC section and removed the evaporator cover. Found the evaporator had a good frost pattern. When I plugged the Evap cover back in, both fans came on and were quiet and the condenser fan is quiet. I could not duplicate the noise the customer was hearing. No water leaks observed during service, job completed."
Near Woodway, TX 76712
Jonathan
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was unbalanced and walking across the room. Inspected unit in work area. Found washer unlevel and adjusted the feet. Place the unit in service diagnostic mode and found an F8 E1 (long/no fill). Tested unit and service diagnostics mode auto test and unit worked as designed. Tested unit on test seven for spin and unit operating as designed. Call complete.
Near Seguin, TX 78155
Robert
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for refrigerator not cooling. Ran diagnostics test 6 and found a open defrost thermostat. Ordering parts ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10514110 (motor evaporator)
Near San Marcos, TX 78666
Robert
Job Details: 01/29/2020
OVEN KITCHENAID KODE507EWH04 Arrived onsite for oven not closing. Upon inspection we found that the unit door has cosmetic issues. Door is sealing to the oven correctly. But the door trim panel is protruding slightly. Taking pictures and ordering parts. Office to reschedule.; ordrng 1 W10774422 (glass-door)
Near Driftwood, TX 78619
Luis
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed cover found refrigerant leak where thermistor clips to evaporator,metal clip pierced evaporator. Replaced evaporator,secured thermistor to correct location on suction line using foil tape and a zip with out metal clip,secured back cover with 4 screws,replaced drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered by manufacture sealed system warranty"
Near Salado, TX 76571
James
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site and tested operation. Found temperatures at 41 in fresh food and unit is set to recommended. Found damper door would randomly open and close. Unit will need new damper to repair. ; ordrng 1 W11317276 (diffuser)
Near Austin, TX 78741
Leonardo
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for open close door error. Test unit and found bad upper switch. Replaced interlocks. Test unit and unit test good job complete.
Near Austin, TX 78731
David
Job Details: 01/29/2020
WASHER MAYTAG MHW5630HW0 Arrived on site to install previously diagnosed parts. Installed new console and new control. Retested unit and found no errors present after diag cycle. Customer will follow up if there is any issue with the extended run time. No water leaks found at time of service. Call complete. Called safety and reported findings.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
DRYER MAYTAG MED5630HC0 Arrived to inspect odd noises from dryer during cycle.Verified complaint and noticed the irritating noise was coming from the vent tube vibrating and touching the unit.I repositioned the unit and set through a 20 minute quick dry cycle and unit never made the noise.Customer satisfied.Job complete
Near Austin, TX 78758
David
Job Details: 01/29/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new door pieces control panel cover. Tested and all is working as designed. Call complete.
Near Austin, TX 78758
Scott
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking. Found door bellow torn at bottom where the door seals. Replaced Bellow , tested unit no water leaks detected at time of service. Job complete"
Near Austin, TX 78758
David
Job Details: 01/29/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to install previously diagnosed parts. Install new blower wheel in unit. Retested and noise is now gone and everything is working as designed. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer leaving clothes dry. Ran diagnostics and found that the water valve is not working properly. Replaced valve and washer tested good and no leaks detected. Complete
Near Temple, TX 76502
James
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site and tested operation. Found compressor not pressurizing properly and 3 way valve sticking. Recovered refrigerant and installed new compressor, drier and 3 way valve. Vacuumed system to clear and test for leaks. Charged with 5.3oz 134a and tested for proper operation. Unit now cooling and all functions test good"
Near Georgetown, TX 78626
Paul
Job Details: 01/29/2020
WASHER WHIRLPOOL LSE7804ACM Arrived onsite for a washer to replace the timer. The customers part that they received was a lid switch instead of a timer. The customer had the correct part number for the timer but that wasn’t what was sent. I pulled the front panel off of the unit and showed mr and ms what the timer looks like so they can try and order again and check the box to make sure they get the correct part. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace handle, replaced handle and retested door, no problems found. Job complete"
Near Austin, TX 78721
Scott
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced dented door panel. No water leaks detected at time of service .job complete ."
Near Georgetown, TX 78628
Paul
Job Details: 01/29/2020
REFRIGERATOR LG LFX28968ST/01 Arrived onsite for a refrigerator with a no cool condition. I found the compressor not pumping and only drawing .45 amps. I found one of the bottom lines on the condenser very corroded and an oily substance in the drain pan. I suspect a leak in the system. I went over all this with the customer and explained to the customer to contact LG and find their POP receipt.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/29/2020
OVEN KITCHENAID KODE300ESS04 "Arrived on site for for double oven lower right side light not working. Performed diagnostics and inspected bulb. Tested voltage at lamp housing and found no voltage. Tested voltage at control and found within range. Found short in wire going lamp housing. Removed lamp assembly and installed new. Tested light operation, all tested good."
Near Santa Clara, TX 78124
Robert
Job Details: 01/29/2020
RANGE AMANA AGR4230BAB3 Arrived onsite to drop off parts at house. Parts left on doorstep. Complete
Near Belton, TX 76513
Jonathan
Job Details: 01/29/2020
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived onsite for ice maker that was making thin ice. Inspected unit and work area. Tested unit in diagnostics test mode and found water pressure extremely weK when filling water reservoir. Unit would not completely fill within 2 minutes. Replaced valve and tested unit. Unit worked as designed. Call complete."
Near Austin, TX 78737
Luis
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install parts previously diagnosed. Ice door that shipped was wrong color correct part number ice door needs to be white. Ordering ice door ; ordrng 1 CNOTE (CONFIRM ICE DOOR IS WHITE ) and 1 W10702031 (ICE DOOR (CONFIRM DOOR IS WHITE))
Near Temple, TX 76502
Jonathan
Job Details: 01/29/2020
DRYER WHIRLPOOL WED5600XW0 "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested unit in service diagnostic mode and unit would not heat. Tested voltage from wall and was receiving proper voltage. Removed bottom cover and tested thermal fuse, thermal cut off, and heating element. Heating element was bad. Removed heating element and found break in heating coil. Replaced heating element and tested unit. Unit worked as designed.
Near Temple, TX 76504
Jonathan
Job Details: 01/29/2020
COOKTOP WHIRLPOOL WFE505W0JZ0 Arrived on site for range were left front element would not heat on the outer element. Inspected unit and work area. Removed cooktop and tested continuity through both on inner element and outer elements. Both had continuity. Replaced the left front switch and tested unit. Unit began to work as designed. Call complete.
Near , TX 78620
Brandon
Job Details: 01/29/2020
RANGE MAYTAG JES8850BAB "Arrived on site to replace parts ordered by previous tech, found parts ordered were not the correct parts, I quoted the customer for the correct parts, and ordered them. Front left burner ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10823722 (elmnt-surf)"
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/29/2020
DISHWASHER GE PDT750SSF2SS "Arrived to inspect unit leaking after repair, removed unit and pan and found hose clamp fas not fully secured after repair, cleaned water residue, and reset hose clamp and ran unit through two rinse cycles to check for leaks. No leaks found on site"
Near Austin, TX 78746
Kevin
Job Details: 01/29/2020
DRYER WHIRLPOOL WED9500TW2 "Arrived on site and replaced control board diagnosed on previous visit, after replacement all function has returned to dryer.
Near Austin, TX 78746
Kevin
Job Details: 01/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site and replaced door ordered by previous technician, There are no obvious air gaps, a new gasket was not included with the new freezer door it may be needed, brackets were also not pre-ordered.
Near Austin, TX 78734
Luis
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for cooling issues. Found dye on manufacture weld joint,repaired leak at weld joint,installed a new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
MICROWAVE BOSCH HMB50152UC/05 Arrived on site to diagnose an oven that has a microwave not turning on. Found internal wiring failure causing microwave not to receive power. Repaired wiring and tested unit. Found all is functioning properly at this time.
Near , TX 78628
Jonathan
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator ice maker not producing ice. Inspected unit and work area. Found fill tube frozen. Tested water pressure through dispenser and found low pressure. Found customer home is on a filtration system and had filter in unit too. Recommend to use bypass for filter. Thawed fill tube out and added Whirlpool food grade silicone around fill tube. Cycled ice maker and found filling. Made minor leveling adjustment. All tested good, no water leaks detected. Spoke with customer on air flow and user care guide."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
WASHER LG WT1801HVA Arrived onnsite and found unit operating with sheared off wash plate.
Near San Marcos, TX 78666
Richard
Job Details: 01/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived onsite for the refrigerator doors discolored. Installed 3 new doors and handles and name plate and leveled refrigerator. Transfer all components over. All tested good. Complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not powering on. Performed diagnostics mode and found no response. Tested voltage to unit and 120 volts. Checked at control and found 120 volts to control. Removed failed control, and installed new. Tested operation and found unit not draining. Inspected drain pump for blockage and found failed pump. Removed pump and installed new. Performed diagnostics mode and ran automatic test cycle. All tested good, no water leaks detected."
Near Waco, TX 76706
Jonathan
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site for refrigerator that would not dispense ice or water. Inspected unit in work area. Found small dent on door were door switch would contact and close the switch.. Tested unit with switch held and unit began to dispense water and ice. Placed plastic square over dent and tested unit. Unit worked as designed. Call complete.
Near Bertram, TX 78605
Jonathan
Job Details: 01/29/2020
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site for dishwasher door panel damaged.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
DRYER SAMSUNG DV42H5600GPDV42H5600 Arrived to inspect Samsung dryer noise issues.Determined it was the idler pulley.Removed and replaced it.Reassembled and unit tested as designed.
Near Round Rock, TX 78665
Andy
Job Details: 01/29/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range oven not working. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL GAFZ21XYK00 "Arrived to inspect freezer icing up.Confirmed the complaint and discovered the drain tube was clogged up with ice and debris.Used my steamer to defrost the unit.Cleared the drain tube, reassembled and unit tested as designed.Customer satisfied
Near Round Rock, TX 78665
Andy
Job Details: 01/29/2020
FREEZER KITCHENAID KRMF706ESS01 Arrived on site for refrigerator FC rubbing noise when opening FC door. Tested and inspected unit and found failed bracket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78733
Kevin
Job Details: 01/29/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site and found saved error code F4E1, removed rear panel and found heating element is reading 16 ohms. Also checked element at connector on control and it also reads 16 ohms. After resetting connection ran test 12 edit pass properly. Also ran test eight for heater and it passed properly. No further repair is required at this time, job complete if issue continues tech line will need to be contacted"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived onnsite and installed hinge to repair broken hinge. Unit is now operating smoothly. Door is now shutting properly.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived to inspect unit with frost in RF compartment. Found ice block bulging out deli drawer, due to size of ice mass unit will need defrost 24hrs prior to repairs, advised to place down towels along sides, and back, signed waiver and will need to return with harnes, correct thermal place and and control due to issue arising after control replacement ;