We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site for a range not heating correctly. A Pona Rider confirmed this year and after throw the testing I found that the delays on the ACU with intermittently and randomly shutting on and off not allowing the oven to properly heat to the right temp. I replace the AC you in the oven so U2 oven since youre also being slightly out of specs. Reassembled and found unit functioning as designed and went over use and care with customer regarding how to preheat oven and how to calibrate if any other issues that arise. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Waco, TX 76712
Jonathan M
Job Details: 02/17/2022
"Arrived on site for a washing machine that is skipping cycles. Inspected unit and work area. Ran into diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested the unit in manual valve testing and found the hot water valve not allowing water into the unit. I pulled off he hose and found the valve caked with sand and sand in the hose. Replaced the water valve and tested the unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Waco, TX 76708
Leonardo
Job Details: 02/17/2022
Arrived on site to replace soap dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Briarcliff, TX 78669
Kevin
Job Details: 02/17/2022
"Arrived on site and inspected dishwasher and did not hear any excessive noise while water is filling, wash motor is running, or drain pump is running. Cannot duplicate customers experience dishwasher is operating as intended, job complete"
We serviced a
JENN-AIR OVEN
Model JJW8130DDB
Near Kempner, TX 76539
Tyler
Job Details: 02/17/2022
Arrived on site for wall oven not operating correctly. Upon arrival customer stated that broil function would work but the issue was the clean button and bake button functions were not responding when activated. Found that the inner control of the UI panel was broken not allowing the UI panel to send a signal to the main control that the bake option needed to be turned on. Will need office to reschedule with customer once authorization and part availability is known; ordrng 1 5765M451-60 (Panel ui+ribbon) and 1 Cnote (Needs ahs authorization before rescheduling)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
Al
Job Details: 02/17/2022
"Arrived to inspect dishwasher not completing cycles. Accessed diagnostics and found F7E1 Single Speed wash motor Failure. Customers advised they can wash a short cycle, but the longer cycles dont complete. Order the sump and motor and main control. Office to schedule return services. Needs more work.; ordrng 1 W11416363 (SUMP & MOTOR) and 1 W11462459 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76704
Jonathan M
Job Details: 02/17/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the motor and went to put the unit into diagnostics. Found the motor humming and attempting to spin cycle very slowly. Check voltage from the control and found the control sending 120 V to the motor. Replaced the control and tested the unit again. He had me unplug the rotary switches on the control and test the unit again. Found the unit acting normally with the rotary switches disengaged. He then advised that the issue would be with those rotary switches and replace all switches and the harnesses. Ordering parts in the office will need to contact the customer about a return date due to multiple items coming from different locations.; ordrng 1 WPW10285518 (Wash temp cycle switch) and 1 WPW10285511 (Water level cycle switch) and 1 W11211519 (Upper harness) and 1 W10786100 (Jumper harness) and 2 WPW10285512 (Soil level/rinse options cycle switches)s
We serviced a
FRIGIDAIRE OVEN
Model PLEB30S9FCB
Near Blanco, TX 78606
Jacob
Job Details: 02/17/2022
Arrived onsite for the door not staying shut. Customer had own hinges to fix the door. Replaced the hinges. Tested the unit door. Door closes correctly. No issues at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
Arrived onsite for cooktop with abnormal flame. Upon inspection I found that the cooktop is not being cleaned properly se pix. I adjusted center burner and cleaned the orifice an tested it and found the flame normal this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78704
Scott
Job Details: 02/17/2022
"Arrived on site for dishwasher leaking . Found sump leaking from diverter motor .Replaced sump and motor . Ran diagnostics , no water leaks detected at time time of service .
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
"Arrived on site for a dishwasher that wont wash dishes. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E1 (low/no water detected during fill) error code. I ran unit for an auto test and noticed water spraying all over the floor. Canceled the cycle and check underneath the unit. Found that rodents had chewed through the inlet water hose going from the valve to the tub. Cleaned up excess water and quoted the customer $67.76 for parts, $255.75 for labor, and $26.69 for tax. The customer agreed to the repair. Ordering the inlet water hose and will return ; ordrng 1 W10878507 (Inlet hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Burnet, TX 78611
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a refrigerator that is not producing ice and has lights not working. Found failed led module and icemaker thermostat failed. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit leaking from dispenser. Upon arrival ran quick cycle and water leaked out of the front of dispenser at 6 minute mark. Need to replace dispenser. Will need 2 man for double stack unit.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Kempner, TX 76539
Al
Job Details: 02/17/2022
Arrived to inspect washer not powering on. Confirmed the complaint and accessed diagnostics mode and unit gave error code F6E2 Communication error.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
Arrived on site for a washing machine that has water left the bottom of the washer and will not allow the customer to start a new cycle. Inspected unit and work area. Canceled out the cycle and attempted to drain the unit. Found the unit shut off before it was done draining. The unit rebooted and I tested it again. Found the drain pump impeller separating from the motor. Replaced the drain pump and tested the unit. Found the unit shutting off and turning back on several times while attempting to test. Checked voltage to the unit and found voltage jumping up and down. Checked the wall and found that the unit was plugged into a three prong to two prong adapter thats attached to a two prong outlet. Attempted to use another outlet with the same adapter. The unit continue to have voltage issues. Checked the tube to three prong adapter and found a burn mark on one of the prongs. Switched out the three prong a two prong adapter with another one and the unit began to work and operate as designed. I did advise the customer that using that adapter can cause issues with the unit if not properly grounded. Did advise that she might want to look at changing the plug behind her washer prior to further continual use. The unit is now working as designed. Call complete.; used 1 W10919003 (Drain pump) from stock
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Belton, TX 76513
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose dryer that is making loud noise when in use. Ran unit and when it shut off you could gear a grinding sound. Disassembled unit and found the blower wheel was wobbling on the motor shaft, and the wheel collar was fused / rusted to the motor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Temple, TX 76501
Tyler
Job Details: 02/17/2022
Arrived on site for dishwasher needing new element due to recall on older style element. Upon arrival confirmed issue then installed new part. Reassembled and tested unit and found no leaks during tests. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Temple, TX 76501
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose refrigerator that has issues with door shelves and a small water leak coming from it. Examined unit and found the door and shelves have cracks in them due to age, but is not affecting the function of the unit. Water drip is coming from a Crack in the evap drip tray
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Austin, TX 78741
Tyler L
Job Details: 02/17/2022
"Arrived on site for complaints of food freezing in RC. Customer stated that only the food in the bottom right crisper gets frozen. Found temperature in RC bottom crisper to be at 32 degrees. Found RC temperature set at the coldest setting. Found air damper opening and closing properly. Set temperature in RC down to the middle setting, and advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Austin, TX 78741
Luis
Job Details: 02/17/2022
"Arrived on site for no cool. Powered unit on compressor powered on,no frost pattern on evaporator,tapped into the sealed system,low side reading -25 pressurized system slight hissing sound in compressor compartment,sprayed bubble solution on all tubing diagnosed a leak in the cabinet
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Round Mountain, TX 78663
Jacob
Job Details: 02/17/2022
Arrived onsite for unit having issues with locking. Tested the unit and the lock was not locking as it was trying to stay locked to start but would not. Replaced the lock. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KMLS311HSS
Near Blanco, TX 78606
Jacob
Job Details: 02/17/2022
Arrived onsite for the spin plate not staying stable. Looked at the plate and did notice that the glass plate was not sitting correctly. Re aligned the plate and the roller spacer. Tested the unit and unit tested good. Let he customer know that the unit is made the way it is from the factory and to keep on eye on if the plate or cup that gets placed inside sits flat and the plate glass plate doesnt shift. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Spicewood, TX 78669
Kevin
Job Details: 02/17/2022
"Arrived on site and inspected washer and found motor control is burned out. after replacement confirmed operation by running a diagnostic diagnostic cycle, job complete"
We serviced a
GE MICROWAVE
Model JVM3670SK03
Near Bertram, TX 78605
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a microwave with a vent not closing. Found hinge on grill broken and replaced grill assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS-4
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
"Arrived on site for microwave door not opening. Inspected unit and work area. Removed microwave and disassembled. Found unit is serviceable. Found inner latch broken. Inspected outer latch and door switch holder. Found inner latch only needed to repair.
We serviced a
GE OVEN
Model JTS5000DN1WW
Near Fischer, TX 78623
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for light not illuminating. Found connection pin was not making contact on one side of bulb. Adjusted pin, tested unit, u it now working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SSYW0
Near Fischer, TX 78623
Andrew
Job Details: 02/17/2022
Arrived on site to test unit for leaking from underneath. Found fill tube from valve to water inlet was corroded causing leak. Needing hose to fix issue leak issue. Also recommend replacing all four lower rack wheel assemblies. Ordering other parts to ensure completion on return visit. Unable to fully test due to unit immediately leaking when starting. Office to reschedule. ; ordrng 1 W10878507 (Fill hose) and 1 WPW10545278 (Drain hose) and 2 WP8531323 (Gasket)s and 1 WPW10195536 (Water inlet) and 1 WPW10213825 (Nut) and 2 W10195416V (Wheel)s
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HB04
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
Arrived on site to replace inverter board and thermostat from previous diagnosis. Replaced fuse and fixed burnt wiring issues. Found inverter board I was sent with was damaged in box. Needing new inverter board. Office to reschedule. ; ordrng 1 W11325604 (Inverter board)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Austin, TX 78702
Scott
Job Details: 02/17/2022
"Arrived on site for washer not advancing into wash cycle . Unit will start to fill and go into drain. Ran diagnostics and got long drain code . Found cold water coming into wash at a trickle . Found debris in cold valve .
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS03
Near Austin, TX 78726
Matthew
Job Details: 02/17/2022
Arrived onsite for oven locking and burning food. Ran test cycle at 325 degrees and unit has runaway temperatures exceeding 425 degrees. Canceled before door locked. Unit will need new control board and temperature sensor.
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Round Rock, TX 78681
David S
Job Details: 02/17/2022
"Arrived on site for oven not heating properly. I inspected the unit and work area. I gained access to the control and found the control burnt. I tested the heating elements, and both temperature sensors. Everything checked good. I replaced the control and reassembled the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78664
Gerry C
Job Details: 02/17/2022
Arrived to inspect heater washers. The unit had the brass colored washers and were starting to show signs of corrosion. The unit will require Technical Service Pointer #: W11540964. Office to order heater. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Matthew
Job Details: 02/17/2022
Arrived onsite for ice refrigerator ice maker not making ice again. Upon arrival found fill tube frozen. Disassembled unit and found heater failing. Upon replacing heater found wrong connector. Heater has a female connector but the replacement part was male. Contacted SR and researched part. Will need to reorder. Office to inspect part on arrival. Office to reschedule ; ordrng 1 KRMF706EBS00 (Heater)
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Manor, TX 78653
Joe Z
Job Details: 02/17/2022
"Arrived onsite for outside portion of dual right front burner not energizing. Replaced switch for right front dual burner, . Ordering right front dual element. Office to reschedule ; ordrng 1 WPW10275049 (Dual element, right front)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for dryer having long dry times. Inspected unit and work area. Performed air flow test with vent on and found minor restriction (yellow light). Per air flow test with vent off and found good air flow (green light). Performed temperature reading n time dry with high heat and found temperature reaching 190?. Spoke with customer on air flow and home venting. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for lights in FC not illuminating. Found top right module was bad. Replaced module, tested unit, unit now working as designed. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE8A
Near Round Rock, TX 78681
David S
Job Details: 02/17/2022
Arrived on site for fridge icemaker not working. I inspected the unit and work area. I found the ice maker fan incased in ice. I tried to put the unit into diagnostics to test the ice maker and the unit would not go. I power cycled the unit and still could not enter diagnostics. I tested the defrost element and found it open. I spoke to the customer about needing a new UI and ice maker defrost element.I am ordering the UI and defrost element. The office will reschedule when we have eta on the parts.; ordrng 1 5304527929 (UI)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78724
Tyler L
Job Details: 02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new Gearcase and splutch kit. Tested unit in factory diagnostics and unit tested good. Ran drain and spin cycle and rinse and spin cycle. No issues at this time, no water leaks detected, job complete."
We serviced a
LG DRYER
Model DLEX5170W
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
"Arrived onsite for dryer not turning off and not heat. Upon inspection I found motor relay stuck shut, heating element showing open and safety thermostat open. ordered control, heating element and will return with thermostat. ; ordrng 1 EBR63615906 (Control) and 1 5301EL1001J (Heating element)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
"Arrived for dryer not drying clothes on first cycle upon inspection I found unit set to fluff which will tumbling clothes but not heat. Upon further inspection I found lent trap full of lint, I cleaned out the lint and performed air flow tested. Good airflow was found, then I performed a temp test with my thermal couple and found unit heating. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC1
Near New Braunfels, TX 78132
Noah D
Job Details: 02/17/2022
Arrived on site to inspect unit for not cleaning clothes and adding soot to load. Upon inspection found the units heater was blowing out black soot due to a non converted gas heater. Spoke with customer about conversion. Customer will have new dryer connected correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78704
Scott
Job Details: 02/17/2022
Arrived on site for leaking dishwasher. All connections are dry . Ran diagnostics and was leaking from inside panel . Found water leaking from vent . Ordering vent and new gasket . No other leaks detected. Call to set return.; ordrng 1 WPW10329609 (Vent) and 1 8269259 (Vent gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, TX 78619
Andrey
Job Details: 02/17/2022
"Arrived on site to test unit for no cool, customer stated that RC will not go below 55, exposed evap, evap has a good frost pattern, used UV light to detect and Refrigerant leaks, no leak was detected,, checked temperatures customer had RC set at 33 and FC -2, stated to customer that these settings for temps would effect the proper functioning of unit, put temp to recommended settings, advised customer to monitor and if issue persists to call us back, at this time unit is running as designed, job cooling"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/17/2022
"Arrived to inspect noise. The convection fan would intermittently create a rumble and rattle. During inspection, I found the fan was out-of-round or the motor shaft was bent. Office to order fan assembly .; ordrng 1 W10860984 (Fan Assy) and 1 Schedulewith (SO 329296)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS06
Near Georgetown, TX 78628
Lou
Job Details: 02/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube being cracked and leaking, I removed and replaced the fill tube and tested the ice maker and it is operating as designed with no further leaks. No water leaks observed at the end of service, job completed."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the control and tested the unit. The unit began to run and operate and cool as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Austin, TX 78734
Kevin
Job Details: 02/17/2022
"Arrived on site and replaced lower front left wheel on lower rack. Inform customer that kick plate is not covered, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
Arrived on site to finish the sealed system job on this refrigerator. Inspected unit and work area. Soldered all the joints and ran the unit in a vacuum at -30 psi for over 25 minutes with no leaks present. Charged the unit and got pressure is up to 126 psi on the high side and zero psi on the low side. The unit began to call and freeze as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Little River-Academy, TX 76554
David Z
Job Details: 02/17/2022
Arrived on site to diagnose washer with clothes not spinning out. Ran unit and could hear unit struggling to agitate. Checked shifter and found shifter detached from the cam pin. Replaced with updated shifter and retested. Verified unit working as designed and calibrated. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Waco, TX 76708
Jonathan M
Job Details: 02/17/2022
Arrived on site for a dryer thats making a rattling sound during operation. Inspected unit and work area. Confirmed with the customer complaint and found the rattling coming from the exhaust hose on the backside of the unit. The customer had lined the exhaust hose with foil tape which was causing a little extra vibration against the back cabinet wall. Useda sound pad to soften the rattling noise and the unit now is working as designed with no abnormal sounds present. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA01
Near Burnet, TX 78611
Cliff
Job Details: 02/17/2022
We serviced a
GE RANGE
Model JB650ST2SS
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site to install previously diagnosed Switchin burner. Upon arrival installed required parts reassembled and tested unit and found all indicator lights turning off when unit was not in use as designed and found burner fully functioning when in use. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near The Hills, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and found saved error codes F5E2, F9E1, F8E1. Found pressure hose is damaged, took one picture.; ordrng 1 W11044559 (Pressure hose)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78705
Scott
Job Details: 02/17/2022
"Arrived on site for dryer not heating properly . Unit would shut off after running for few minutes . Ran heating readings . Unit would heat up and cycle couple times then stopped heating . Unit is stacked in closet . Ordering control, moisture sensor harness . 2 man for job Call to set return ; ordrng 1 2man. and 1 W10298258 (Harness) and 1 W11461188 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Luis
Job Details: 02/17/2022
"Arrived on site for no ice, diagnosed a defective icemaker,installed a new icemaker ran harvest test passed fill test passed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
Scott
Job Details: 02/17/2022
Arrived on site for long dry times and lint building up on back side of dryer . Ran heating and vent test with kit . Found air flow restriction. Blower wheel is working . Not getting air flow at exterior vent outside at cover . Recommended having vent tube cleaned . Removed small amount of lint from unit . Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Buda, TX 78610
Leonardo
Job Details: 02/17/2022
"Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage, saw unit not installed correctly unit not sitting on wall bracket. Advised customer that I could take unit down to fix it but will not be able to put it back. I replaced magnetron capacitor and diode test unit and unit heating correctly
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Del Valle, TX 78617
Tyler L
Job Details: 02/17/2022
"Arrived on site for complaints of damage to unit. Found right side of outside wrap bowed out a little, took pictures. Found the mounting bracket is too close to the cabinet on the right side. Will need to have installers correct this issue. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Round Rock, TX 78665
Gerry C
Job Details: 02/17/2022
Arrived to instal previously diagnosed and ordered part. I removed the failed control and installed the replacement. I tested and all normal operations resumed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Austin, TX 78757
Luis
Job Details: 02/17/2022
"Arrived on site. Found new door with discoloration on white gasket,extremely dirty customer unhappy with new door ordering another door. ; ordrng 1 LW10912366 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYB
Near Austin, TX 78750
Wesley
Job Details: 02/17/2022
Arrived onsite and found bottom hinge and cam will be needed to repair door as the bevels have completely worn flat and the door sits low..; ordrng 1 W10249941 (Bottom hinge)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS
Near Austin, TX 78703
Luis
Job Details: 02/17/2022
"Arrived on site for too much ice,dirty tubing and cleaning need led staying on. Replaced defective water level sensor and bin thermistor,cleaning back wall,cover and all accessible tubing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78731
Matthew
Job Details: 02/17/2022
"Arrived onsite for dishwasher error code. Upon inspection found f8e4 error. Checked float switch and found water win drip tray. Just enough to trigger the switch, not overflowing. Cleared water and tested. Unit is now functioning properly. Ran unit and checked for leaks, could not find any. Recommended customer switch to a rinse aid with color so that the level can be monitored. Instructed customer that Possible over suds or blocked spray arms could have caused overflow into drip pan and triggered switch. Customer will monitor . No leaks present at this time"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Leander, TX 78641
David S
Job Details: 02/17/2022
"Arrived on site for range not working.
We serviced a
JENN-AIR OVEN
Model JJW2830WP02
Near Georgetown, TX 78628
Lou
Job Details: 02/17/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel and main control failures, I removed and replaced the both controls and tested the unit. Unit is operating as designed and did not need the cooling fans
We serviced a
WHIRLPOOL DRYER
Model MED7230HC
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/17/2022
"Arrived on site to replace previously diagnosed blower wheel, replaced blower wheel, tested unit no noise is currently present, unit running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
"Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found signs on water leak from diverter. Performed diagnostics mode and found error code F6-E4 float switch, F8-E2 drain pump electrical issue and F9-E1 stuck diverter. Found test cycle not starting. Disconnected fan assembly and attempted to run test cycle and no response. Connected fan assembly and tested operation again and no response. Went to remove control to test float switch and unit started fill with water. Monitored test cycle and found unit filled then fan activated when motor should have been running. Disconnected fan motor and found wash motor activated. Reinstalled control back in housing and unit stopped running. Tested wire harness for short and found correct readings through harness. Removed control from housing and found unit started cycle. Found minor leak from vent housing. Will need to replace control, vent assembly and sump assembly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78751
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit filling tub with water even when off and unplugged. Need to replace fill valve replaced fill valve . Unit now operates as designed. No leaks present at this time.Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Bee Cave, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and inspected refrigerator and found ice mass in ice bin. Also found a small amount of ice on the end of the fill tube. Icemaker tray looked good, all ice cubes in tray are normal. Ran test 96 then 97 and water fill is good. Could not find a reason for ice massing in bin.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Round Rock, TX 78664
Gerry C
Job Details: 02/17/2022
"Arrived to inspect flame height issues. The low flame height was quite high and I adjusted to within safe limits for the CX. Operational test good, no gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYB03
Near Round Rock, TX 78664
Gerry C
Job Details: 02/17/2022
"Arrived to inspect cooling issue. The compressor and high side discharge were hot as expected for a good sealed system and I tested the thermistors. FC was 21.58 Kohm read at the connector at the control and 13F via internal K-type(10+ degree deviation). 7.03 at board for RC and 42F with thermocouple. The sealed system appears to be intact and operating as designed and the issue is likely a failed FC thermistor due to a setting of -2. I inspected the thermistor and found the insulation clearly cut, likely from installation. I sealed the cut wire with silicone and applied heat shrink to prevent moisture incursion. I retested the thermistor and it was within 2 degrees F of the expected ohm reading. CX will contact us if there are further issues. No water connections to unit."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78753
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit the does not stop draining. Upon arrival test unit and found unit draining and not stopping. Found coins lodged in drain pump. Removed coins and unit still drains continuously. Replaced drain pump and unit continues to just drain. Spoke with PR and checked harness at control for continuity and voltage. PR suggested replacing WL switch. Replaced WPL switch and unit still only drains. PR suggested to order control. Ordering control office to reschedule ; ordrng 1 W11574590 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for lid not opening. Found control relay was burnt. Was able to get model and serial number.Advised control and latch may not only be parts needed as unable to fully test with control not responding. replacing control(W11116592) and latch(W11307244).
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Cedar Park, TX 78613
Lou
Job Details: 02/17/2022
"Arrived on site to inspect upright freezer temps. Upon further inspection, I found the unit on and not cooling. The compressor was making a loud clanking noise. I pierced the drier and found the unit with a full charge. Compressor very hot to touch. I vacuumed the system and removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30\0. Installed 4.6oz of R134a refrigerant and monitored pressures. Pressures were good at -2/110 and evaporator had a good frost pattern. No water connections to the unit, job completed. Recommended the customer allow the unit at least 24 hours to cool."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78734
Kevin
Job Details: 02/17/2022
.; ordrng 1 W11416362 (Wash motor) and 1 W11551233 (Drain hose) and 1 W11434044 (Valve inlet)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Bertram, TX 78605
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found pump locked up and freed motor. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS02
Near Austin, TX 78751
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit not operating with F2E0. Upon arrival reset breaker. Waiting for unit to reboot. Unit rebooted. Unit now operates correctly. Tested microwave by heated cup of water for 30 seconds. Tested oven by preheating to 350. Both operated as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78628
David Z
Job Details: 02/17/2022
Arrived on site to diagnose refrigerator that is not making any ice. Checked icemaker and fill tube and found fill tube full of ice. Melted down ice in fill tube. Unit doesn't have a fill tube heater. Advised if tube freezes over again we need to replace fill tube. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25DQXBN00
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site for fritz not cooling properly. Upon arrival confirmed issue and found both fans and compressor running with a .7 amp draw. After further inspection found the evaporator coil not frosted over and the refrigerant was restricted/leaking through eve app coil and inner liner system.
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Georgetown, TX 78628
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a washer that is not filling properly. Found control misregistering water level and replaced it. Tested unit and found all is functioning as manufacturer intended. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for refrigerator located in garage with intermittent temperature issue. Inspected unit and work area. Found minor cabinet vibration. Measured temperature in FC at 11? and temperature in RC at 41?. Performed diagnostics mode and activated compressor. Gained access to frost pattern and found complete frost pattern. Found vibration coming from evaporator fan. Corrected evaporator fan motor to eliminate vibration sound. Found temperature location requirements at 55? to 110?. Found unit not designed to be located in garage. Spoke with customer on location requirements. Unit is not connected to water and ice maker is turned off. No water leaks detected during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78730
Matthew
Job Details: 02/17/2022
Arrived onsite to drop off strike. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78757
Matthew
Job Details: 02/17/2022
"Arrived onsite for dryer turning off prematurely. Customer stated has had issue in sensor drying and timed drying. Upon arrival put unit in diagnostics but would not respond, the console just kept beeping. Customer recorded F3e2 moisture sensor open or shorted in diagnostics the display showed f3e3 inlet thermistor (high limit thermostat)open or shorted. Unable to perform full diagnostics due to console. Ordering Console, control, temp sensors, harness, cutoff and thermistors. Parts are associated with both errors. After replacing console need to run full diagnostics. Office to reschedule ; ordrng 1 W11370450 (UI panel) and 2 WP3387223 (Electrode)s and 1 WP3391912 (High limit thermostat) and 1 WP8573713 (Cutoff) and 1 WP8577274 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model ETW4400VQ2
Near Austin, TX 78732
Matthew
Job Details: 02/17/2022
Arrived onsite for washer not functioning correctly after timer replacement. Upon arrival tested unit. Found unit had extended fill times. Found as unit was filling it was also draining water. Found the drain hose was too far down standpipe causing siphoning. Adjusted hose and tested. Unit is now functioning properly. Timer is advancing. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS6
Near Georgetown, TX 78628
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose microwave that had lit a baked potato on fire when cooking on potato. Examined unit and found large burnt spot on wave guide cover. Removed cover and found dried moisture spots all in the wave guide.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
David Z
Job Details: 02/17/2022
Arrived on site to diagnose oven that is having issues maintaining time. On arrival customer advised they could not get the clock to set and had some basic operational questions. Advised on use and care of unit. Walked through how to set time. Unit working as designed. Call complete.
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Manor, TX 78653
Joe Z
Job Details: 02/17/2022
Arrived onsite to install previously diagnosed parts. Replaced the sump and motor. The timer and solenoid did not need to get replaced at this time. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78739
Andrey
Job Details: 02/17/2022
"Arrived on site to replace previously diagnosed water pump, replaced water pump tested unit, unit now sounds and runs as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and found customer has upper rack sliders on hand, After replacing sliders dishwasher racks are operating normally, job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMBT5511KSS0
Near Round Rock, TX 78681
Gerry C
Job Details: 02/17/2022
"Arrived to inspect noise. I found the magnetron was making an excessive 60Hz grinding noise with use and the after extended use, it over-temps and loss of heating occurs. Office to order the magnetron, capacitor and diode. I verified the cooling fan was operational and all other functions were present. Office to contact the CX to arrange return service. .; ordrng 1 W11213318 (Capacitor) and 1 W11256462 (Diode) and 1 W11334527 (Mangnetron) and 1 Officeto (Schedule)"
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
"Arrived on site for dishwasher not cleaning dishes on top rack. Inspected unit and work area. Performed diagnostics mode and tested operation, verified top spray was turning. Disassembled conduit and spray arms. Gained access to filtering found impeller from wash motor in filter housing. Found failed motor. Removed failed wash motor and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Marble Falls, TX 78654
Cliff
Job Details: 02/16/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found fill valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
GE OVEN
Model JT5000SF6SS
Near Georgetown, TX 78628
Lou
Job Details: 02/16/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the cooling fan failure and FAD control (fan control) failure, I removed and replaced the cooling fan and control and tested. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/16/2022
"Arrived to instal previously diagnosed and ordered parts. Initially, I removed and replaced the float switch and the issue did not resolve. 7-1 was still stored in memory. I checked for voltage at the motor connector and 119.7 was present. I could hear the motor momentarily hum, but no rotation. The unit will require the sump assy and it also qualifies for Technical Service Pointer #: W11540964 and the heater has been ordered as well. Office to contact the CX to arrange return a service and I disconnected the motor to prevent further damage. I advised the CX to not attempt use the machine and the main control will be UOR just in case, but likely not needed. No leaks observed during service. ; ordrng 1 W11416362 (Sump Assy) and 1 W11537778 (Heater)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78626
David Z
Job Details: 02/16/2022
Arrived on site to diagnose dishwasher that is not draining. Found standing water on arrival. Ran unit and found no sound coming from drain. Drained water with shop vacuum. Found chopper blade on drain pump broken off. Replaced pump and tested. Verified unit working as designed. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Austin, TX 78746
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for shorted keypad error and lost communication. Test unit and found bad console and appliance manager. ; ordrng 1 W11236885 (Console) and 1 W10821712 (Appliance manager)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78745
Jacob
Job Details: 02/16/2022
Arrived onsite to replace the shield ordered by the previous tech. Was able to put on but is not secured correctly. Ordered the correct screws to finish servicing. Office to reschedule ; ordrng 2 357640 (Screw)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Austin, TX 78749
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for display turning on and off and time changing test unit and found bad display board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Georgetown, TX 78626
David Z
Job Details: 02/16/2022
"Arrived on site to diagnose washer with issues with lid lock. On arrival customer showed me the latch was just hanging and had come detached from its retaining. Opened lid and was able to resecure the lid latch and retaining. Advised if it comes apart again we need to replace the lid lock and it's retainer. Unit tested good when I checked the lock, 15 repetitions. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Austin, TX 78724
Kevin
Job Details: 02/16/2022
"Arrived on site and found both LED modules are not lit. Replaced fresh food section module and both lights are now on.