Service History 481

Near Austin, TX 78752
Leonardo
Job Details: 06/13/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damage panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78731
Wesley
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite and found diverter leaking.Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78738
Robert
Job Details: 06/13/2020
RANGE JENN-AIR JDRP548WP02 Arrived on job to replace valve and igniter. After replacement test operation and still not lighting but sparks on all other igniter will need harness and modules. ; ordrng 1 W10507832 (harns-wire) and 2 WPW10116108 (module-spk)s
Near Austin, TX 78728
Kayman
Job Details: 06/13/2020
VENTHOOD UNKNOWN UXT5530AAS3 Arrived onsite for vent hood not turning and not responding. Upon inspection I found the buttons pushed in and jammed behind the front panel of the vent hood. I fished the buttons out but the unit was still not powering up. I used my voltage pen to see if there was voltage coming in and there was none. I checked the breaker and it was in the on position. I then checked the upper cabinet and found the power chord was not plugged into the outlet. I plugged in the chord and the vent hood powered up and is now working as designed. Job complete.
Near Austin, TX 78726
Paul
Job Details: 06/13/2020
MICROWAVE KITCHENAID KMLS311HBS3 Arrived onsite for a microwave rusting inside the door around the glass. I found the inner bottom glass trim rusted badly. I took photos and replaced the door. Call complete.
Near Round Rock, TX 78665
David S
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fridge not making ice. I inspected the unit and work area. I found the ice maker going through a harvest cycle, and filled with water when called for in diagnostics. I found the ice box fan working, thermistor working as well. I found no water build up in the drawer UI panel. I temp tested the freezer and it only got down to 24 degrees. I inspected the evaporators and found no ice build up on either one and both fans working properly. I quoted customer for. Sealed system; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Austin, TX 78759
Wesley
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite and installed icemaker to repair no production e2 error code.
Near Austin, TX 78703
Leonardo
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL KUDC20FVSS3 Arrived on site to test unit for panel not working. Test unit and found shorted keypad. Will need to order new panel WPW10250014
Near Georgetown, TX 78628
Lou
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the dispenser motor failure, I removed and replaced the dispenser motor, shaft, rod, seals & washers and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE704DBL0 "Arrived on site for UI on couple of buttons lite up but not responding to commands . Installed UI control , UI is responding to commands but two indicator lights are lit . Will need to reorder UI. ; ordrng 1 WPW10537425 (panel-cntl)"
Near Temple, TX 76502
Jonathan
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that was not making cube guys. Inspected unit and work area. Customer advised that the issue was that the dispenser was not dispensing cube days and only dispensing crushed ice. She advised that the issue was seemingly corrected three days ago and it’s been dispensing cubed and crushed ice sense but she want to just have someone look at it to be sure there wasn’t a problem. Open the door and had customer press the ice paddle or cubed ice was dispensing. Found no issues with the ice container. Unit was seemingly operating as designed. Customer requested that I level out her doors so I adjusted the feet. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL MBF2255KEQ Arrived on site to install previously diagnosed parts. Unit and work area. Replace damper control and damper control opened and began to cool the refrigerator section. Unit is working as designed. Call complete.
Near Austin, TX 78717
David
Job Details: 06/13/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to install previously diagnosed parts to resolve microwave with no power. Replaced thermal fuse to start, and also found diode bad. Found high voltage system causing short and popping fuse. Replaced Fuse, Capacitor, Diode, Magnetron. Retested and all is now working as designed. Tested with cup of water and verified unit is heating and fuse is intact. Call complete."
Near Manchaca, TX 78652
Kevin
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site and inspected refrigerator and found water is not dispensing. Found reservoir coil inside of fresh food section is frozen. Spoke with tech line and there is currently no known permanent repair to correct this. Was able to get water dispensing again. Documented customers experience 7728061999
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and found ice maker leaking from front of ice maker. Found ice larger at front and smaller at rear. Water has gotten into motor housing. Installed new ice maker and leveled unit to ensure proper leveling of ice maker. Unit tests good. Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 06/13/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to inspect oven for not igniting, found the igniter was sagging in burner, screw was corroded and couldn’t be removed without damage, ordering burner head , screw and igniter. Office to reschedule ; ordrng 1 8273062 (SCREW) and 1 W10515455 (BURNER) and 1 W11194809 (IGNITER )"
Near Austin, TX 78738
Brandon
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE204DWH0 "Arrived on site for customer complaint of noise issue during cycle. Found noise coming from drain pump but still functioning as designed. I quoted customer for pump, customer only runs it at night and just wanted to make sure everything was working, and it is at this time.
Near Austin, TX 78729
Kayman
Job Details: 06/13/2020
WASHER WHIRLPOOL WTW6120HC0 Arrived onsite for washer dispenser issue. The issue was the load and go dispenser is not operating correctly. When I arrived the system had fed 25% of the detergent into the unit with a display of 75% full. I put the unit into diagnostics and it had a stored error code of F7E6 indicating a issue with the control. I am ordering a control (W11419055). Office to RS.; ordrng 1 W11419055 (CONTROL )
Near Austin, TX 78759
Wesley
Job Details: 06/13/2020
DRYER WHIRLPOOL WED7500VW0 Arrived onsite and found blower fan seized. Restored with hand turn. Unit is now blowing properly. Advised customer on repair.
Near Buda, TX 78610
Richard
Job Details: 06/13/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for the washer with a LF error. Ran diagnostics and found error code for long fill. Tested water valve and it failed. Replaced water valve and washer tested good and no leaks detected. Complete
Near Austin, TX 78748
Kevin
Job Details: 06/13/2020
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site and inspected dryer and found No power. Found connection is loose at timer and after reseating it all function has returned to dryer, job complete"
Near Luling, TX 78648
Richard
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for the refrigerator ice maker leaking. During testing found that the ice maker was clogged. Removed ice maker and replaced ice maker and all tested good and filled with water complete
Near Pflugerville, TX 78660
David S
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 A iced on site to install previous diagnosed parts.i replaced the diffuser and thermistor with a new assembly. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Arrived on site and tested operation. Found dispenser not working but unit is making ice and dispensing ice. Found outlet has reversed neutral and hot. Once unit was plugged back in the control reset and unit began dispensing water again. Unit tests good and recommended having an electrician repair issue with outlet. Job complete
Near Austin, TX 78723
Eman J.
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for previous diagnosed parts. Install tub and nut. Tested system. Everything works as designed. No water leaks at time of service. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2020
WASHER MAYTAG MVWB835DW4 Arrived on job to replace console. After replacement test operation.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of no ice ran test for errors, harvest, fill, and ice level all pass. Ordering UI control ; ordrng 1 W10848301 (cntrl-elec)"
Near Austin, TX 78721
Jacob
Job Details: 06/13/2020
WASHER WHIRLPOOL MVWB835DW5 "Arrived onsite for unit not putting out much water into unit. Put unit it diagnostics. Found error codes and drain hose sat too far down the stay tub, pulled back drain hose, Erased error code. Tested unit. Unit test good. No leaks at this time. Job complete"
Near Austin, TX 78734
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 "Arrived on site for no ice. Optics test passed diagnosed defective thermo in icemaker,replaced icemaker,power cycled unit,icemaker ran through a cycle and filled with water"
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to engage the drain pump and I could hear the drain pump come on, but no water was draining into the disposal. I cleared the water from and removed the drain hose from the drain pump and turned the drain pump on. I could see the empellars turning. I removed the drain hose and found the check valve not opening. When cleaning the hose out a round object came out the hose at the check valve area. Reassembled the drain hose and retested and unit operated as designed. Customer advised that the unit sometimes leaks at the bottom left corner of the door. I removed the outer door panel and found where water is leaking from the vent gasket. Removed the vent and found the gasket badly corroded. I removed and replaced the gasket (van stock part #WP8269259) and cleaned the debris off the vent. Retested and unit is operating as designed. No water leaks observe
Near Austin, TX 78757
Wesley
Job Details: 06/13/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to test the broil tripping kitchen breaker. Found wiring possibly contributing in the ignition circuit. no grounded wiring. Tested and Found unit operating as designed and did not trip breaker. Advised that unit would require dedicated circuit and other kitchen items should not share the circuit. Unit is operating as designed.
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer leaking. Upon further inspection, the customer advised that the unit is not leaking, but they found a screw on the floor in front of the unit. I inspected the unit and found a screw missing at the back of the top panel. I advised the customer of my findings and installed the screw. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2020
OVEN GE PGS960SEL2SS Arrived on job to replace fan. After replacement test operation. Oven heating to proper temperature.
Near Round Rock, TX 78665
Kayman
Job Details: 06/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven. The customer found that the unit would not turn off after use at 350 degrees and they had to go into factory settings to turn the heat off. It only happened once and I could not recreate the this issue. I found the top part of the oven door gasket flattened and a small gap in the top that could possibly let heat up into the UI so I corrected. I advised the resident to connect to WiFi as these newer unit have been having issues when not connected. If the issue happens again I advised to give us a call back and we will return with a UI and control. The unit is working as designed at time of service. The customer also brought to my attention the microwave is not heating and when I opened the micro door I noticed a slight buzzing sound.
Near Austin, TX 78746
Luis
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for water leaking. Diagnosed clogged drain,found drain line restricted flushed out drain checked water flow good after removing blockage.
Near , TX 78654
James
Job Details: 06/13/2020
DISHWASHER FRIGIDAIRE FDB658RAC1 Arrived on site and inspected unit. Found door gasket not staying in track and lower door sweep gasket tearing off. Unit will need both gaskets to test without unit leaking water. Also found no power to unit. Found an outlet has been installed behind unit and it was hard wired previously. Unit will need power cord as well. Office to get AUTHO for power cord; ordrng 1 809006501 (gasket) and 1 AUTHO (AUTHO) and 1 RESEARCH (D/W POWER CORD)
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2020
WASHER KENMORE 110 22352510 "Arrived on site for washer not drain. Inspected unit and work area. Found existing water remaining in washer. Removed water and tested unit. Found pump getting voltage. Removed drain pump and found impeller damage due to debris in pump house. Will need to replace drain pump to repairInstalled new drain pump. Performed diagnostics mode and ran automatic test mode. Found unit making a minor tapping noise when spinning. Removed basket and inspected. Found noise still occurring when spinning shaft. Removed belt from gearcase and pulley. Found noise occurring when spinning motor by hand. Informed customer of noise.
Near Leander, TX 78641
David
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to follow up with customer being unable to remove ice bucket from housing. On arrival found no ice buildup on door or ice bucket. Was able to remove ice bucket with normal button push and a sharp jerk on the bottom of the bucket. Bucket feels a little stiff to take out, but I am able to do it successfully. People that are shorter in height may have a problem being able to leverage the button and motion needed to remove. Ice bucket was replaced previous visit due to the front panel and covering separating, but replacement is working fine. No repair to be made. Contacted tech line to document SR7728068098. Tech line has no additional recommendations and unit is operating as designed. Call complete."
Near Buda, TX 78610
Richard
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for the washer with an error code F1E1. Ran diagnostics and found error code for lost communication with ACU and control panel. All other functions worked fine. Will need to replace ACU and control panel. Customer accepted service. Ordering parts and reschedule customer . ; ordrng 1 W10911023 (panel-cntl)"
Near Driftwood, TX 78619
Robert
Job Details: 06/13/2020
WASHER MAYTAG MVWB835DC2 Arrived on job to install new console. After replacement test operation. No leaks detected at time of service. Previously installed part is defective.
Near Leander, TX 78641
David
Job Details: 06/13/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose dryer making noises when running. Performed diagnostic and ran unit several times. Customer says unit feels and sounds like its struggling to start sometimes and makes noise when running at times. Was unable to duplicate issue at this time. Unit ran fine and didn’t make any extra noise. Checked blower wheel and found abrasions one it rubbing in the housing. Replaced wheel. All is working as designed. Customer advised to contact if issue repeats.
Near Austin, TX 78738
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSSC42FTS03 "Arrived on site for no cool. Powered unit on compressor powered on,removed evaporator cover no frost forming found traces of dye,diagnosed leak at evaporator due to heater touching evaporator loop and burning a hole in the evaporator. Part covered by manufacture labor $1,289.98 collected service call fee; ordrng 1 3HRS and 1 W10841139 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10205101 (EVAPORATOR )"
Near Georgetown, TX 78628
Cliff
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace handle for refrigerator. Replaced handle and tested unit. Found all is functioning properly at this time. The leaks were found at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/13/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for squeaking sound, upon inspection found pulley and wheels squeaking, replaced all pulleys, belt and wheels. Complete"
Near Killeen, TX 76543
Al
Job Details: 06/13/2020
RANGE FRIGIDAIRE FEF316ASB "Arrived to install previously ordered parts.Removed and replaced the burner, terminal block and switch.Reassembled and unit tested as designed.Tenant satisfied.Job complete"
Near Austin, TX 78745
Kevin
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no power showing off his plate. Inspected control board and found it is not attached properly to the control panel. After correcting dishwasher is able to complete a diagnostic cycle. Found dishwasher was not installed properly, mounting brackets are missing and kick plate retainers are missing. Dishwasher will need to be mounted properly
Near Austin, TX 78749
Kevin
Job Details: 06/13/2020
OVEN WHIRLPOOL IBS550DS00 "Arrived on site and inspected oven and found no power showing on display, inspected thermal fuse and I found it has failed. After replacing thermal fuse confirmed all operation has returned. Took one picture of oven heating, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace failed UI and ice maker, I replaced both parts, unit tested good.
Near Austin, TX 78731
Wesley
Job Details: 06/13/2020
REFRIGERATOR JENN-AIR JFC2290VEP5 Ordering needed parts. ; ordrng 1 W10830046 (gasket-fip) and 1 WP12656822 (cover)
Near Austin, TX 78759
Scott
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSRG25FKBL15 "Arrived on site for unit not making ice . Found ice maker had failed ,heater getting voltage but not heating . Replaced IM . Ran harvest successfully. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78721
Jacob
Job Details: 06/13/2020
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit getting E3 error code causing unit to not finish entire cycle. Replaced lid. Tested unit. Lid did lock. But still got E4 error code. Ordered parts. Rescheduled with customer ; ordrng 1 REQUEST (2MAN ) and 1 W11189137 (cntrl-elec) and 1 W11219589 (top)
Near VLG O THE HLS, TX 78738
Brandon
Job Details: 06/13/2020
OVEN KITCHENAID KOCE500ESS09 "Arrived on site for customer complaint of dent on front panel, found tiny ding, ordering outer door and nameplate. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11354870 (OUTER OVEN DOOR SS)"
Near Leander, TX 78641
Jonathan
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for refrigerator developing ice in FC. Inspected unit and work area. Found FC gasket not sealing and major buildup on left side. Performed diagnostics mode and tested operation tested good. Will need to remove ice and adjust gasket if need. Removed ice buildup and corrected door. Tested door operation and found sealing. All tested good, no water leaks detected.
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE254ESS "Arrived on site for dishwasher dispenser not staying closed. Inspected unit and work area. Found spring popped out of place and gasket not in place. Corrected gasket on dispenser and adjusted spring. Assembled dispenser and manually test dispenser operation. Performed diagnostics mode and checked fault codes, none found. Found dispenser working as designed in wash mode. Monitored test mode and operation tested good. No water leaks detected durning service.
Near Pflugerville, TX 78660
Kayman
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for ice maker not making ice. I found the UI not responding well to my touch as it would not let me go into service mode. I replaced the UI and got the unit into service mode. I ran test 29 ice maker test and the teste showed a faulty switch/motor the motor is turning and is working as designed so I suspect a faulty switch. I am ordering the switch (W10918003) motor (W11202789) I am also ordering the switch plate (W10691248) and jumper wire assembly (W10646076) just Incase. ; ordrng 1 W10646076 (wire-jumpr) and 1 W10691248 (plate) and 1 W10918003 (switch-rkr) and 1 W11202789 (motor)
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
WASHER KENMORE 796.4157321 Arrived on site and found staining on door seal. Installed new seal and tested operation. Unit tests good and all water connections dry at time of service. Job complete
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
OVEN KITCHENAID KODE300ESS02 Arrived on site and tested operation. Customer stated the unit began to glow red around the convection element while unit was set to normal bake. Tested elements and harness for shorts. Found shorted convection bake relay causing over temp error. Installed new control and tested operation. Unit tests good. Job complete
Near Buda, TX 78610
Richard
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the previous technician forgot to install the shut off arm and the extension. New ice maker came with a new shut off arm but not the extension. Replaced ice maker and arm and tested good and filled with water. Will need the extension so ordered part and office to schedule. ; ordrng 1 WPW10351019 (extension)
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRT541SZHV00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I found the unit pulled out lugged. Customer advised the unit was making a loud noise and wasn’t cooling so he unplugged it. When I plugged it back in, the compressor immediately kicked on and began to make a loud humming noise. Tested amp draw to the compressor and it showed 3.34amps. Checked evaporator and no frost pattern. I am ordering a sealed system repair consisting of the compressor, dryer, access valve, and evaporator, along with CNOTE-2HR JOB. Unit left unplugged, no water leaks observed during service.; ordrng 1 CNOTE (LOKRING KIT) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Near Austin, TX 78738
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived on site for too much ice and ice build up. Per customer ice door was staying open tested ice door,door closing and sealing correctly,ice on side wall due to possibly ice door sticking. Multiple attempts ice door closing and sealing. Found defective optics ordering new optics ; ordrng 1 W10757851 (CONTROL) and 1 WPW10504458 (ICE DOOR) and 1 WPW10546285 (MOTOR)"
Near Manor, TX 78653
Jacob
Job Details: 06/13/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Did not fix issue. Upon further inspection. Found that actuator was no good. Replaced actuator. Tested unit. Unit test good. No leaks at this time. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher leaking water. Inspected unit and work area. Found drain disconnected from sump assembly. Reconnected drain line and tug on line to insure line would stay in place. Performed diagnostics mode and monitored test cycle. Found all tested good and no water leaks detected.
Near Austin, TX 78748
Kevin
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site and inspected refrigerator and found filter head is dripping with filter removed. It will need to be replaced, will also replace light switch in freezer if needed. No water leaks from connections at time of service.; ordrng 1 W11346623 (FILTER HEAD )"
Near Austin, TX 78737
Robert
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL GI6FARXXF05 Arrived on job for complaints of water dripping from door. Found the icemaker funnel full of ice. Removed ice and icemaker now working properly.
Near Copperas Cove, TX 76522
Al
Job Details: 06/13/2020
WASHER WHIRLPOOL WTW7000DW0 "Arrived to inspect washer not working.Found Console was totally dead, checked voltage at the control and got 123, also got 123 at the outlet.Unit was full of water and wouldn’t even go into diagnostics test mode.Was able to get the correct model and serial number to order the correct parts.Office to reschedule with customer.This is an apartment complex.; ordrng 1 W10812423 (CONTROL) and 1 W10860738 (CONSOLE WHITE)"
Near Buda, TX 78610
Richard
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found that the ice box fan is not working properly. Ice maker passed all test and also found that the fresh food Evaporator is frozen solid also causing the issue. Will need to replace HV board and UI, evap fan assembly on next visit. Advised customer to turn Refrigerator off to let evaporator de thaw. Ordering parts.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11087438 (motor-evap)"
Near Robinson, TX 76706
Jonathan
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for a washer that start throwing an F3E1 code. Inspected unit and work area. Placed unit in service diagnostics and did not find any stored area codes. Unit was still not turn off the drain pump or unlock the door. Removed pressure hose and blew through it to make sure there was no obstructions. Found no obstructions in drain hose. Unplugged pressure switch and unit still was draining and had a locked door. I called Techline and spoke to Dave SR# 7728065354. He had me run a few tests with the control and advised the control had a relay stuck open not allowing the unit to do anything else and advised to replace the control.Replaced control and tested unit. Unit is working as designed.
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and tested operation. Found ui will not power on. Tested voltage to console and found to be good. Installed new console and tested operation. Unit tests good. Job complete
Near Austin, TX 78723
Jacob
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite to replace parts ordered by previous tech. Tested unit. Found that water valve from the wall was turned back on. Turned on water valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Round Rock, TX 78664
David S
Job Details: 06/13/2020
OVEN WHIRLPOOL SF315PEGW "Arrived on site for oven not baking and the burners hard to light. I inspected the unit and work area. I found the spark module in good condition. I found the spark switch failing intermittently. I gained access to the igniter and found the igniter in good condition, it is showing good resistance. I tested the voltage from the control to the igniter and I found the control not sending voltage when Blake is activated. I will need to order both the spark switches 8053694, control 6610151 to repair the range,
Near Killeen, TX 76549
Al
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL ED5JHEXTS10 Arrived to install previously ordered parts.Removed and replaced the dispenser motor and coupling.
Near Round Rock, TX 78664
Cliff
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found bellows torn. Replaced Bellows and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78758
Eman J.
Job Details: 06/13/2020
WASHER MAYTAG MHW8000AG0 Arrived onsite for washer making high pitch sound. Tested system. No noise present. Job complete.
Near , TX 76664
Jonathan
Job Details: 06/13/2020
DISHWASHER MAYTAG MDB4949SDM3 "Arrived on site for dishwasher that’s making a loud noise after it starts. Inspected unit and work area. Tested unit in a normal wash cycle and found the motor screaming as it was running.
Near Temple, TX 76502
Jonathan
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace LED power supply and tested unit. Found one light them inside the refrigerator section causing the other lights to dim as well. Replaced module and unit is working as designed. Call complete.
Near Killeen, TX 76543
Al
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL KSCS25INSS00 Arrived to inspect side by side refrigerator not cooling properly.The evaporator fan motor was running but compressor was intermittent and kept cutting on and off.Customer was keeping the unit cool with frozen bottles of water.Unit will require a compressor.
Near Kyle, TX 78640
Kevin
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and inspected refrigerator and found fresh food temp is 47° in the middle of the refrigerator shelves. Ran test three and found no airflow exiting vent from damper. Inspected damper and found it has frosted shut, took one picture. After replacing difference in airflow is noticeable. Job complete"
Near Hutto, TX 78634
Cliff
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to replace compressor for refrigerator. Replaced compressor and filter dryer. Pulled unit into vacuum and recharged unit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Kevin
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found user interface harness connection to control board is loose. After resetting it found no saved error codes, ran all functions in manual diagnostics and everything passed. Ran test 12 and automatic test cycle passed. Customer has a video washer counting from 1 to 3 and showing OFF on the display and repeating this. Spoke with tech line there is no known issues that could be causing this and it is no longer doing it. Job complete. 7728066657"
Near Austin, TX 78717
David
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Arrived on site to diagnose refrigerator with a no ice condition. Performed diagnostic. Checked ice bucket and icemaker both. Bucket was good and dispensing fine. When I removed the ice bucket and checked the IM, found 2 layers tall stack of ice wedged under the bail was keeping the IM in the off position. Ran harvest cycle and existing ice was ejected and filled to proper level. All is now working as designed. Call complete."
Near Austin, TX 78751
Scott
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for water still dripping into tray . Ordering valve . Replaced valve with bye pass till return to confirm if filter do housing is responsible for dripping . Pleas call to set return .; ordrng 1 W11043013 (valve)
Near Austin, TX 78731
Wesley
Job Details: 06/13/2020
MICROWAVE KITCHENAID KOCE500EBL09 Arrived onsite and found oven lights flicker in unison during microwave or oven function and sometimes while not in use. Ordering control to repair. Office to reschedule. ; ordrng 1 W11179310 (CONTROL)
Near Round Rock, TX 78681
Paul
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for a dishwasher not drying the dishes. I ran diagnostics and found an F7E1 & F6E4 error. The unit completed the cycle and was heating correctly but the dispenser was leaking rinse aid causing sudsing. I replaced the dispenser. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
David
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to diagnose refrigerator with no cool in RC. Performs diagnostic and temp checks. Found temp at almost room temp in RC. Checked Evap cover and found ice buildup on Evap. Attempted to performed service pointer w11329116c to replace Evap cover and control. On removal of Evap cover found the right screw stud was broken off. Called tech line and showed video to Steve, SR7728064821.
Near , TX 78628
Jonathan
Job Details: 06/13/2020
OVEN WHIRLPOOL WOS51EC7HS
Near Austin, TX 78729
Scott
Job Details: 06/13/2020
DRYER WHIRLPOOL GEQ9800PW2 Arrived on site dryer taking long time to dry . Ran air flow and temp checks . Found restriction in air flow . Unit is heating properly. Recommended to customer customer to have maintenance dept at complex to clean exterior vents . No lint build up at time of service . Job complete
Near Austin, TX 78737
Luis
Job Details: 06/13/2020
FREEZER WHIRLPOOL EV188NYWS02 "Arrived on site for water leaking from bottom. Diagnosed frozen drain,cleared drain in freezer removed bottom kickplate cleaned drain tube. No charge for clearing drain. Found water leaking from icemaker housing diagnosed a defective icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker.
Near Austin, TX 78746
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KBFC42FTS07 "Arrived on site for no ice. Diagnosed water turned off at valve,turned water valve on water flowing through filter,icemaker ran through a cycle and filled"
Near Troy, TX 76579
Jonathan
Job Details: 06/13/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer that’s not heating properly. Inspected unit and work area. Tested voltage at the wall between L1 and L2 and found 160 V. Removed power plug and found power plug connector prong burned and singed at the power cord outlet. Tested voltage in the outlet and was getting jumping voltage ranging from 1 V across L1 and L2 to 126.7 and then up to 160V and then 190V and back down to 1V. I advise the customer that they definitely would need to replace their power cord but that there may be an issue with their outlet. Advise customer to get an electrician to fix their issues.
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to the console sound failing, I removed and replaced the console and tested. Programmed the unit and it operated as designed. Job completed."
Near Austin, TX 78730
Wesley
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSSP48QKS00 Arrived onsite and found switch housing broken. Repaired with basic supplies. All checks good. Unit is now operating as designed.
Near Luling, TX 78648
Richard
Job Details: 06/13/2020
RANGE BOSCH HDIP056U/01 Arrived onsite for the range not sparking correctly. Ran diagnostics and found that the spark module is not working properly. Will need to replace switch harness and spark module. Ordering parts and office to schedule. ; ordrng 1 12004873 (SPARK MODULE )
Near Austin, TX 78734
Robert
Job Details: 06/13/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of not working. Found open fuse. Replaced fuse and test.
Near Pflugerville, TX 78660
Kayman
Job Details: 06/13/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dryer turning off mid cycle. Upon arrival I found the unit not turning on at all. I tested all of the thermal fuses and high limit Tstat and all tested good. I then tested voltage from the power chord to the unit at the terminal block and got incorrect and mixed readings indicating a faulty power chord. I am ordering a new power chord a push to start switch and timer. Just in case. Ordering power chord (PT400L) or (PT600L) the push to start switch (WPW10117655) and timer (WPW10185982). Office to RS.; ordrng 1 PT400L (cord-power) and 1 PT600L (cord-power) and 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
DISHWASHER KITCHENAID KUDE60HXSS5 "Arrived on site to install previously diagnosed and ordered part. Due to the control failure causing the unit to constantly run, I removed and replaced the aim control and tested. Unit is operating as designed. No water leaks observed during service.
Near Georgetown, TX 78626
Lou
Job Details: 06/13/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer stopping mid cycle. Upon further inspection, I found the unit unplugged and the customer advised that it was making a noise for several hours and wouldn’t stop. I plugged the unit in and the drain pump came on and the customer identified the sound as the drain pump. I placed the unit in diagnostics showing error codes F0E2, F1E1, F5E1, F9E1. Cleared the codes and continued with testing and the unit operated as designed. I tilted the unit back and checked the neath and all looked good. Tested the unit one more time and it operated as designed with no error codes. Customer advised they have a water softener as well. Customer advised that they used half a cap of detergent on a small/medium load which is what caused the unit to go into “flood mode” and shut down and begin to drain. The unit sensed too many suds in the load. I made recommendations for use & care as well as detergent & softener use. No water leaks observed durin
Near Round Rock, TX 78664
Cliff
Job Details: 06/13/2020
ICE MACHINE WHIRLPOOL GI15NDXXB0 Arrived on site to diagnose a ice machine that is not registering bin level. Tested unit and found bin thermostat slightly out of range and control board not registering thermostat properly. Replaced both parts and tested unit. Found all is functioning properly at this time. Advised homeowner to monitor unit for proper bin level ice production
Near Pflugerville, TX 78660
David S
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for a sealed system. I gained access to the dryer, access valve and 3 way solenoid. I evacuated the system and found no signs of a burn out. I removed the old access valve, dryer and 3 way solenoid. I replaced all 3 with new. I preformed a push pull test on step 4 and both evaps operated as designed. I pulled a vacuum With the 3 way valve in the home position. I found no vacuum leaks. I put a charge of 5.5 0z into the system. I monitored for pressures and was showing 0 on low side for freezer and 13 for fresh food. Unit is cooling. Please allow 24 to 48 hours for freezer to get to ice making temperature. Job complete."
Near Leander, TX 78641
David
Job Details: 06/13/2020
FREEZER WHIRLPOOL MZF34X16DW04 "Arrived on site to diagnose no cool issue for standalone freezer. Performs diagnostic and found unit is not defrosting. Found ice buildup on Evap. Tested heater and found heater is coming and running through diagnostic. Resecured connector for er. Ordering both thermistors and control for return visit, control not triggering defrost. ; ordrng 1 W11253271 (contrl-box) and 1 WPW10384183 (thermistor)"
Near Blanco, TX 78606
Brandon
Job Details: 06/13/2020
WASHER MAYTAG MVWB765FW1 "Arrived on site to replace failed overlay, I replaced overlay, unit tested good."