Near Austin, TX 78746
Leonardo
Job Details: 03/10/2021
OVEN KITCHENAID KEBC107KSS05 Arrived on site to test unit for door not opening or closing all the way. Test unit and found bad latch. Job complete.
Near Austin, TX 78734
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site for no ice and not dispensing, tested ice dispenser motor frozen,removed motor defrosted ice inside of motor,tested auger motor working. Ran diagnostics E5 error,ran harvest test ice dumped and passed,power cycled unit to clear error code ran harvest test passed,ran fill test passed,ice box fan running good and strong. If no ice unit will need icemaker and if stops dispensing will need auger motor"
Near Georgetown, TX 78633
Tommy
Job Details: 03/10/2021
MICROWAVE KENMORE 318.271601B "Arrived onsite for unit microwave having damage inside and black. Arrived onsite found microwave heating but intermittently receiving power. Unit has damage by cavity and wave guide. Unit would need new wave guide cover, as well as likely control and wave guide. Unit is currently heating and operating. . Job Completed."
Near Austin, TX 78749
Richard
Job Details: 03/10/2021
OVEN GE JTP35SP1SS Arrived onsite for the oven light not working. During testing found that the bulb was no good. Replaced bulb and light is working properly. Complete
Near Cedar Park, TX 78613
Justin
Job Details: 03/10/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for a dishwasher with soap not dissolving. Upon arrival customer stated real issue is you can hear unit fill but not wash. I put unit into diagnostics mode and found stored error codes F4E3 for motor not running and F7E1 for no heat. During the test cycle you could hear unit fill with water, the dispenser opening, the motor humming but not running. I found a bad sump and motor and need to replace. Found wrong part in box and part was damaged. Will need to order new sump assembly. Office to reschedule. Left sump disassembled for follow up tech.; ordrng 1 W11085683 (Sump and Motor)"
Near Georgetown, TX 78628
Lou
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KBFN502ESS01 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78731
David Z
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KSSC42FTS00 "Arrived on site to diagnose refrigerator with rising temps in the FC. Performed sealed system diagnosis. Found temps in the 20s and rising in the FC. Checked compressor and found compressor scalding hot to the touch. Removed cover and checked evap. Found maybe 10% frost pattern on evaporator. Unit will need a sealed system repair. Recommends full rebuild, but research on heat exchanger needs to be done.
Near Leander, TX 78645
Justin
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW8000DW0 Arrived on site for a washing machine leaking. I put unit into diagnostics mode and found d stored error code F3E2 for inlet valve fault and F2E1 for stuck button. I cleared the error codes. I manually activated the cold and hot water valve and found water dripping from hot valve. I replaced housing assembly with valves and tested unit again. Unit no longer leaking. Unit is working as designed. Call complete.
Near Coupland, TX 78615
Jimmy J.
Job Details: 03/10/2021
OVEN KITCHENAID KEBK276SSS04 Arrived on site for USE BROILER FOR THE FIRST TIME AND GOT ERROR F1E0--WOULDNT HEAT OR DO ANYTHING MORE-- TRIED>>>. Placed on broil and in less than a minute the F1E0 came on. Ordering a new UI to return and test to ensure the UI I installed last visit is the problem. Returning with a control just in case. . ; ordrng 1 WPW10312205 (UI)
Near Round Rock, TX 78665
Kayman
Job Details: 03/10/2021
OVEN WHIRLPOOL WOS31ES0JS01 Arrived onsite for wall oven with door hat wont stay open. Upon inspection I found the door closing on its own. I spoke to techline and they gave me a part # to order for a updated hinge ordering Passive hinge(W11411963) SR#7730205099 techline didnt think the inner glass pack was the issue. But I will order a glass pack (W11455086) just in case Office to R/S due to part availability. ; ordrng 1 W11411963 (Passive hinge) and 1 W11455086 (Glass pack)
Near Pflugerville, TX 78660
Kayman
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL MDB7749AWB2 "Arrived onsite for dishwasher making grinding noise. After going through diagnostics a coup,e times I could not get the unit to recreate the grinding noise. I removed the drain pump and inspected but it was free and clear of debris. I also removed the spray arm assembly and inspected what I could see of the chopper but it was also free and clear. I recommended switching soaps while on a water softener. No leaks were detected during time of service. Job complete."
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
RANGE IKEA IGS900DS05 "Arrived on site , replaced lower bake element w/screws . Tested oven ,preheated normal. No gas leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
DISHWASHER MAYTAG MDB4949SHZ1 "Arrived on site ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Tommy
Job Details: 03/10/2021
WASHER MAYTAG MVWB855DC3 Arrived onsite for unit UI error code F6E3 F6E2.. Office to reschedule based on part availability.; O-emld tckt
Near Dripping Springs, TX 78620
Robert
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on job for complaints leaks from vent. Separated door and checked vent. Found the vent wax motor not working properly allowing water int vent area.
Near Austin, TX 78704
Jacob
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived onsite to replace parts. Replaced parts. Tested unit. Unit tested good. Let customer know, to give the unit time to allow the unit to produce ice. No leaks at this time p. Job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2021
RANGE WHIRLPOOL KDRS483VSS04 "Arrived on site for customer complaint of unit leaking gas, I bubble tested all connections on cooktop, found gas was coming from gas connection and gas line. Instructed customer to have licensed plumber to repair.
Near Leander, TX 78641
Lou
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and test3d the ice maker. IM harvested and tray filled. Unit is operating as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Matthew
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived onsite to replace broken microwave door. . Replaced door, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78727
Scott
Job Details: 03/10/2021
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for oven not igniting . Befor that oven would make noise only in preheating . Ordering cooling fan . Bake wouldn’t not click and when broil was tried . Igniter would click and valve would thunk . Inable to test fans due to not heating . Ordering bake igniter , valve , spark mod , . No gas leaks detected at time of service . AUTHO. Call to set return ; ordrng 1 AUTHO and 1 W11107275 (COOLING FAN )"
Near Cedar Park, TX 78613
Justin
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for refrigerator no longer making ice. I gained access to ice maker and checked fill tube. No ice build up in tube. I tried to jump IM of harvest and water, neither worked. I found 108V a IM harness but none at IM. I then gained access to the receiver board and found 108V from pins 1 to 8 and 120V from pins 3 to 4. I jumped the receiver board at pins 3-4 and then jumped IM to harvest and found it now working. I found a bad receiver board and it will need to be replaced. Ordering parts and office will need to reschedule.; ordrng 1 W10757851 (Receiver Board)"
Near Smithville, TX 78957
Andy
Job Details: 03/10/2021
OVEN WHIRLPOOL RBD275PDB12 Arrived on site for oven broil element staying on. Tested and inspected unit and found failed control. Spoke with office. Pulled control to get rebuilt if need be. Also ordering control in case that is what is needed. Office to schedule return trip. Authorization needed. Also advised customer braker to unit must stay off for safety.; ordrng 1 4452890 (Control) and 1 Seenote (Rebuild?) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)
Near Austin, TX 78748
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for no ice and water leaking. Found obstruction in fill cup also found fill tube split at knuckle,removed ice from fill cup,replaced fill tube assembly; used 1 W11415785 (Tube) from stock"
Near Florence, TX 76527
Chase
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer with no power. Reset control and ran test cycle. All functions check good. Inspected under washer and found pulley had dropped indicating failed gear case. Will need gearcase, cam and actuator to complete repairs. Autho needed. No leaks present ; ordrng 1 W10721967 (SPLUTCH ASSM W/PULLEY) and 1 W10913953 (SHIFT ACTUATOR) and 1 Autho (Autho)"
Near Austin, TX 78704
Jacob
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KRSC703HPS01 Arrived onsite for unit not dispensing water. Tested dispenser. Water dispensing with no issues. Called tech line. Reported that the water dispenser was working properly. Agreed with initial diagnosis but Said possibly check door switch and possibly if the ice maker and dispenser are not working when in use. Got sr#7730210164. No leaks at this time. Job complete
Near San Marcos, TX 78666
Andrew
Job Details: 03/10/2021
WASHER MAYTAG MVW7232HW0 Arrived on site to test unit for excessive shaking. Found unit completely off level. Leveled unit and unit is no longer shaking. Customer was satisfied with improvement. No leaks detected. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 03/10/2021
WASHER WHIRLPOOL NTW4516FW3 Arrived on site to install previously diagnosed motor and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Andy
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Niederwald, TX 78640
Richard
Job Details: 03/10/2021
MICROWAVE AMANA AMV2307PFB4 Arrived onsite for the the door message on control. During testing found that all functions tested good no issues found at this time. Customer did not know that the door has to be open after every cycle. Complete
Near Austin, TX 78749
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for no lights diagnosed a defective led module in freezer,found led model completely incased in insulation unable to get access to wires found harness broke due to over insulation,repaired wires installed a new led module all lights working correctly. Per service pointer W11460554D AUTHO S191AQ"
Near Driftwood, TX 78619
Robert
Job Details: 03/10/2021
RANGE KITCHENAID KCGC506JSS00 Arrived on job to replace manifold right side. After replacement test operation no leaks detected at time of service.
Near Driftwood, TX 78619
Robert
Job Details: 03/10/2021
MICROWAVE UNKNOWN KMCS1016GSS1 Arrived on job to replace trim kit. After replacement test operation.
Near Austin, TX 78704
Jacob
Job Details: 03/10/2021
WASHER MAYTAG MVWB835DW4 Arrived onsite for unit not staying on. Put unit in diagnostics. Got F5E2 lid lock failure. Put unit back and diagnostics. Found that the lid lock would not activate. Replaced lid lock. Tested unit. Unit tested good. No leaks at this time. Job complete
Near San Marcos, TX 78666
Andrew
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW57ESVW1 "Arrived on site to test unit for no spinning or draining. Ran unit and unit is making wired noise. Did find hair comb in drive motor causing weird noise. Motor was completely clogged with hair. Cleared motor, tested unit again, unit is operating as designed. No leaks detected. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 03/10/2021
OVEN WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of oven temperature low. Found the regulator flow to burners in oven low. Customer will not have gas because of tank being replaced on properTy. . ; ordrng 1 WPW10170534 (spud-orfce) and 1 WPW10602001 (valve-gas)
Near Dripping Springs, TX 78620
Richard
Job Details: 03/10/2021
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer not working. Replaced console and washer is working. Could not test water functions do to no water to the house. Complete.
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2021
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for customer complaint of unit not starting a cycle, found failed control board, unit passed tests in diagnostic mode, but Felipe not run a cycle.
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2021
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for customer complaint of unit not starting a cycle, found failed control board, unit passed tests in diagnostic mode, but Felipe not run a cycle.
Near Andice, TX 78628
Jonathan S
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL WDT970SAHB0 "Arrived on site for dishwasher leaking and top rack falling down. Inspected unit and work area. Found leaking at left corner. Found customer using pods and is on a water softener system. Spoke with customer on soap usage. Performed diagnostics mode, no faults codes. Monitored test cycle and observed for water leaks. No water leaks detected. Found all components working. Will need to replace adjuster with kit.
Near Austin, TX 78727
David Z
Job Details: 03/10/2021
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site to diagnose refrigerator with no ice production and dripping in RC. On arrival customer informed me the unit had started making ice, and the bin is now full. No work required for IM. Checked evap in RC and found clogged drain due to disintegrating metal drain pan. Removed and cleared drain. Cleaned off drip pan. Call complete."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/10/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived on site for COMPLAINTNOTE:NOT HEATING AT ALL AS THE FIRST TIME. Found thermal cut off faulty again. Removed thermal cut off and installed new thermal cut off and also thermostat. Inspected element and found crack in plate causing thermal cut off to short out when element heated up. Removed element and installed new element. Ran dryer for five minutes and now heating as designed. Job completed.
Near Austin, TX 78735
Leonardo
Job Details: 03/10/2021
MICROWAVE GE ZE2160SF04 Arrived on site to replace magnetron found bad magnetron and mag fuse. Replace both parts test unit and unit heating correctly job complete.
Near Kyle, TX 78640
Andrew
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site to replace parts from previous diagnosis. Replaced ice maker wire harness and ice box motor, tested unit, unit works good. Ice maker ran cycle as designed. No leaks detected. Job complete."
Near Georgetown, TX 78628
Tommy
Job Details: 03/10/2021
REFRIGERATOR MAYTAG MFX2570AEM4 Arrived onsite for ice maker still not making ice. Upon arrival replaced unit ice maker as old one hadnt burnt in stuck without being jumped. Replaced ice maker. Found wiring wasnt tightened after reinstalling. Pulled unit and got wiring in correctly. Tested. Unit is now operating as designed. Job Completed.
Near Seguin, TX 78155
Andrew
Job Details: 03/10/2021
DISHWASHER ELECTROLUX EI24ID50QS0A "Arrived on site to test unit for acting erratically. Found control was not responding to control panel commands. Replaced control then found unit was just going straight to drain with error code i30. Found float switch had foam pieces underneath causing switch to be constantly engaged. Removed foam obstruction now found unit is over filling. Called tech line and reported findings. Recommended replacing pressure switch and running calibration. Tested unit, unit is now working as designed. No leaks detected. Job complete.File#84336347"
Near Cedar Creek, TX 78612
Andy
Job Details: 03/10/2021
WASHER MAYTAG MVWB835DW5 Arrived on site to install previously diagnosed console and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and replaced freezer door diagnosed on previous visit, after replacement confirmed water and ice dispenser are still working properly, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 03/10/2021
DISHWASHER MAYTAG MDB4949SHZ1 Arrived on job to replace sump and motor. After replacement test operation. No leaks detected at time of service.
Near Barton Creek, TX 78735
Andy
Job Details: 03/10/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range gas smell. Inspected unit and found knob for cooktop in on position. Turned off and checked connections for gas leaks and found none, tighten connection at tubes and tested and found no leaks. Instructed customer on use and care and practice for best performance and to keep close eye on to be safe."
Near Georgetown, TX 78633
Wesley
Job Details: 03/10/2021
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite and found damaged burner heads and caps. Ordering new to repair. ; ordrng 1 8286813 (Head) and 2 8286815 (Head)s and 1 8286814 (Head)
Near Austin, TX 78749
Richard
Job Details: 03/10/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for the oven range drawer not working properly. During testing found that the drawer was out of alignment. Adjusted the drawer and it tested good. Complete
Near Leander, TX 78641
David S
Job Details: 03/10/2021
WASHER MAYTAG MVW7232HW0 Arrived on site for washer showing turn knob error. I inspected the unit and work area. I followed the service pointer W11436354. I replaced the fascia control. I tested the unit and found it working as designed. Job complete.
Near San Marcos, TX 78666
Andrew
Job Details: 03/10/2021
RANGE WHIRLPOOL WFG525S0HS1
Near Austin, TX 78752
Matthew
Job Details: 03/10/2021
WASHER MAYTAG MHW5630HW0 Arrived onsite to replace previously diagnosed parts. Replaced hot valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Cedar Park, TX 78613
Justin
Job Details: 03/10/2021
DRYER WHIRLPOOL WED7000DW0 Arrived on site to install previously diagnosed parts. I had to re diagnose the unit and found heating element broken apart. Customer accepted and I installed the new heating element. I tested the unit and the unit is now working as designed. Call compete.
Near Austin, TX 78703
Jacob
Job Details: 03/10/2021
DRYER KENMORE 110.6672269 Arrived onsite to replace timer. After further investigation. Found that the heating element was grounding out. Moved wire on element. Tested unit unit tested good. Did not need any other parts to put in the unit. No issues at this time. Job complete
Near Austin, TX 78749
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL KRFC704FBS03 "Arrived on site for water leaking, found drain pan frozen,called tech support per tech support customer needs to defrost unit 24 hrs to clear any obstruction in drain tube in liner."
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
REFRIGERATOR AMANA ASD2325KES Arrived on site to diagnose a refrigerator that is leaking. Found filter head cracked due to high pressure in rv. Located main cutoff for refrigerator for customer. Turned water off to unit.
Near Austin, TX 78746
Kevin
Job Details: 03/10/2021
DRYER KENMORE 110.878726 "Arrived on site and inspected dryer and found a small piece of the plastic adapter that connects the dial on the control consul to the receiving dial on the control board is missing. It likely stayed attached to the old control board. A new one will be needed, spoke with CS.; ordrng 1 WPW10023220 (Adapter)"
Near Round Rock, TX 78681
Kayman
Job Details: 03/10/2021
FREEZER AMANA ASI2575GRS02 Arrived onsite for refrigerator with ice forming on the bottom of the FC. Issue happens once every 4 to 6 months a tech will come clear the drain and it happens again. I verified the drain tube wasnt clogged. I called techline and we found the drain line was collapsed causing the water to get stuck and freeze
Near Wimberley, TX 78676
Robert
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of hot and cold reverse on washer. Confirmed the lines are reversed. Corrected placement of hose and test. No leaks detected at time of service.
Near Austin, TX 78745
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran icemaker through a harvest passed,no water entering icemaker,removed kickplate and water line connection diagnosed a frozen line in freezer door diagnosed unit will need a new freezer door.
Near Leander, TX 78641
Justin
Job Details: 03/10/2021
OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site for a oven not igniting. I preheated the upper and lower oven. I found lower oven working as designed, but the upper oven not igniting. I found voltage at control to ignitor and the ignitor read open. I found a bad ignitor in upper oven. Ordering part and office will have to reschedule. ; ordrng 1 WP7432P143-60 (Bake ignitor)"
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived on site for dented control panel. Replaced control panel . No other issues found . Job complete
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is resetting everytime its used. Found no unit info in diagnostics and model selection empty as well. Contacted tech line and they advise a programming error in electronics causing issue. Both ui and control to be replaced to correct issue. If that doesn't resolve the issue tech line will need to be advised. Office to set return appointment. Tech line rep (Kathy)File# 7730202737; ordrng 1 W11296171 (Ui) and 1 W11261167 (Control)
Near Cedar Park, TX 78613
Paul
Job Details: 03/10/2021
DISHWASHER GE GDF520PGJ2BB Arrived onsite for a loose dishwasher. I mounted the dishwasher to the sides of the cabinet in the original holes that were already in the cabinet. The screws are tight and will not back out. Call complete.
Near Leander, TX 78641
Lou
Job Details: 03/10/2021
OVEN KITCHENAID KODE900HSS00 "Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and codes and found F8E0 & F6E4. Cleared the codes and removed and replaced the upper fan blower and upper and lower main controls. Tested unit in diagnostics and unit is operating as designed. No further error codes. Job completed."
Near Florence, TX 76527
Jonathan S
Job Details: 03/10/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer intermittently draining and not staying balanced. Performed diagnostics mode and checked for fault codes, none found. Ran unit into n manual test mode and found bad gearcase. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Ran manual test mode and switch from agitation to spin. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06
Near Austin, TX 78749
Richard
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for the refrigerator not working properly. Replaced parts that were ordered by previous technician and refrigerator tested properly. Complete
Near Austin, TX 78724
Matthew
Job Details: 03/10/2021
RANGE WHIRLPOOL AER6303MSB2 "Arrived onsite for oven light not functioning. Upon inspection verified proper incoming voltage. Socket was faulty. Replaced socket, tested unit and unit is functioning properly. Job complete"
Near New Braunfels, TX 78132
Andrew
Job Details: 03/10/2021
WASHER MAYTAG MVWB765FC3 "Arrived on site to replace control and console from previous diagnosis. Replaced parts, ran calibration, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78723
Matthew
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for refrigerator not making ice. Ran diagnostics and checked thermistors and ice maker components, all passed. Found that ice box compartment was above desired temperature. Freezer was at 3 degrees but the evaporator fan would not energize. Removed evaporator cover and found no ice buildup but fan would not power on. Verified voltage at the control and at the fan harness. Air not circulating in FC compartment and not helping to cool ice box. Need to order and replace evaporator fan motor. Office to reschedule ; ordrng 1 W11032800 (motor-evap)"
Near Georgetown, TX 78633
Tommy
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for previously diagnosed parts. Upon arrival disconnected power at breaker, and turned water off, removed tub from wall and uninstalled from tub and installed new tub. Put unit back into place. Tested unit and found unit now operating as designed. Job Completed."
Near Austin, TX 78744
Kevin
Job Details: 03/10/2021
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and found control panel on range is dented, replaced it in range is now complete, job complete"
Near Austin, TX 78744
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRT138FZDM03 arrived on site for defective fresh food door,removed defective door,installed new door checked door operation good."
Near Austin, TX 78731
Luis
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Arrived on site for a defective control. Replaced defective control,powered unit on control responding correctly fans powered on."
Near Round Rock, TX 78681
David S
Job Details: 03/10/2021
REFRIGERATOR FRIGIDAIRE FRS6R5EMB1 Arrived on site for sealed system repair. I inspected the unit and work area. I unplugged the unit let the pressure equalize. I found the system low on refrigerant after I charged it previous visit. I inspected the evaporator and found a ice ball. I found no dye in the ice ball. I inspected the compressor and condenser and found no dye. I checked under the cabinet and along were the yodel loop runs. I found up dye leaking from inside the cabinet walls. Indicating that the leak is in the wall
Near Austin, TX 78746
Kevin
Job Details: 03/10/2021
ICE MACHINE WHIRLPOOL KUIP15PRXX0 "Arrived on site and discussed correct process for running a clean cycle on the ice machine. Also found door switch is very sensitive. Door switch
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/10/2021
BUILT-IN M/W KITCHENAID KMBD104GSS01 Arrived on site to diagnose a microwave that isn't responding to user input. Found faulty UI and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11486769 (Console)
Near Austin, TX 78738
Richard
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL KDTE204KPS0 Arrived onsite for the dishwasher not washing. During testing found that the leak detector was on. Look underneath dishwasher and found that one of the drain hoses had come loose causing the leak. Reattached drain hoSe and dishwasher tested good and no leaks detected complete
Near Austin, TX 78724
Matthew
Job Details: 03/10/2021
WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite to replace previously diagnosed parts. Replaced upper and lower harness. Tested unit and unit is functioning properly. Calibrated unit, ran auto test in diagnostics and ran quick wash cycle. No leaks present at this time. Job complete"
Near Austin, TX 78717
Justin
Job Details: 03/10/2021
OVEN KITCHENAID KODE500ESS05 "Arrived on site for wall oven heating lower oven when preheating upper oven. I preheated the upper oven and found the lower oven simply getting some residual heat from upper oven. Neither elements came on in lower oven and fan operated as designed. Customer also stated they only used the oven once and a black spot appeared on the bottom. I advised customer it was due to something dropping and hitting the bottom and burning on, for I can see the enamel under it. Customer stated they do not believe anything dropped. I called techline and spoke with Joel and received SR#7730201334 , they advised using glass cooktop cleaner. I advised the customer on this. Unit is working as designed. Call complete."
Near Georgetown, TX 78626
Tommy
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived onsite for unit not heating. Upon arrival found unit cap diode and mag had popped as well as fuse was open. Took unit down and replaced all of the following. Put unit back into place and tested. Unit is now operating as designed. Job Completed.
Near Georgetown, TX 78633
Wesley
Job Details: 03/10/2021
OVEN WHIRLPOOL WFG550S0HZ0 Arrived onsite and found unit had gas smell because it was grounding against pan in storage. Advised customer on repair. All checks good.
Near Temple, TX 76502
Wesley
Job Details: 03/10/2021
MICROWAVE GE JVM1440BH04 "Arrived onsite for no heat and repaired microwave by replacing the magnetron, capacitor and diode. Unit is now operating as designed.
Near Pflugerville, TX 78660
Scott
Job Details: 03/10/2021
RANGE FRIGIDAIRE Fgf348kcn "Arrived on site ,replaced regulator . Checked unit with leak detector on all connections. All checked normal . Flames are better . No gas leaks detected at time of service. Job complete"
Near Cedar Park, TX 78613
Justin
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to install previously diagnosed parts. I installed the new ice maker and tested unit. I tested harvest and fill and bot functioned as designed. Unit is now working as designed. No leaks observed at time of service. Call complete.
Near Killeen, TX 76549
Al
Job Details: 03/10/2021
OVEN WHIRLPOOL RBS275PVS02 Arrived on site and inspected wall oven bake element from recent STREEM call.Confirmed the complaint and found the element was defective causing the malfunction.R&R and unit tested as designed to customers satisfaction.Job complete
Near Wimberley, TX 78676
Robert
Job Details: 03/10/2021
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on job for complaints of some buttons not working. Reset ribbon and test. All buttons working.
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2021
DISHWASHER WHIRLPOOL JDTSS246GL0 "Arrived on site for customer complaint of handle coming off and scratching the outer panel, found suds and screws crooked and out panel scratched, ordering studs, screws, and outer panel. ; ordrng 2 W10316572 (Screw)s and 2 W11049903 (Stud)s and 1 W11246883 (Outer panel) and 1 W11238657 (Nameplate) and 1 Cnote (Office to reschedule)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
WASHER WHIRLPOOL wfw8300sw02 "Arrived on site and To inspect front load washer with F 21 error code. Per streem call it was determined the unit would require a drain pump.I removed and replaced the drain pump and unit still wouldnt drain.The unit gave several more errors F11, F20, F01 and several more.; ordrng 1 W10099593 (Panel Control (UI)) and 1 WPW10525351 (Main control)"
Near Florence, TX 76527
Jonathan S
Job Details: 03/10/2021
WASHER GE GTWP1800H0WS "Arrived on site for washer not getting hot water. Inspected unit and work area. Tested operation and found hot water working. Inspected knobs and found intact. Ran unit in agitation and spin. Continued to test hot watershed cold. Found all components working. Informed customer of service performed and shown unit is getting hot water. All tested good, no water leaks detected during service. S
Near Copperas Cove, TX 76522
Al
Job Details: 03/10/2021
DISHWASHER GE GSD2350R00CS Arrived on site and inspected dishwasher burning smell.Ran the unit and it completed all cycles.Found the burning smell was from the heating element.
Near Lorena, TX 76655
Jonathan M
Job Details: 03/10/2021
REFRIGERATOR JENN-AIR JBZFL24IGX00 "Arrived on site for a freezer that is not making ice again. Inspected unit and work area. Tested unit in a harvest test and the unit registered the ice bin was full (which it was). Removed the ice bin and tested the unit again. The icemaker continue to register that the bin was full even without a bin present. I called Whirlpool Techline and spoke to Andrew SR# 7730111960. He advised to replace the icemaker and then if the problem persisted, the issue would have to be with the harness inside he unit. Ordering the icemaker and the office will need to contact the customer due to an out of stock and PSP item. ; ordrng 1 W11234554 (icemaker)"
Near Temple, TX 76502
Wesley
Job Details: 03/10/2021
WASHER MAYTAG MHW5630HC1 Arrived onsite and found faulty ui panel that would not allow start selection. Replaced ui panel. All checks good. Unit is now operating as designed.
Near Temple, TX 76502
Wesley
Job Details: 03/10/2021
WASHER GE WBSR3140G5WW Arrived onsite and found unit in good working order except the inlet hoses had been reversed. Found aprons where not a contributing factor to any issue. Tested unit with medium size load after reversing to proper position. Unit filled agitated and spun out properly. All checks good advised customer on repair. No issue with the drive motor detected.
Near Killeen, TX 76542
Al
Job Details: 03/10/2021
REFRIGERATOR GE GFE28HMHGES Arrived on site and inspected GE French door refrigerator not cooling in the refrigerator compartment.Confirmed the complaint and removed and replaced the defective evaporator fan motor.Reassembled and unit tested as designed.Customer satisfied Job complete
Near Waco, TX 76706
Jonathan M
Job Details: 03/10/2021
REFRIGERATOR WHIRLPOOL W2RXEMMWS00 "Arrived on site for a refrigerator that has a broken gasket and it’s not cooling properly. Inspected unit and work area. Unit was cooling and was working properly but noticed a sizable hole in the fresh food section gasket. Customer advised the unit will run and the, will power off and will get warm causing her food to thaw in the freezer. Found no evidence of a defrost issue. Advise the customer that if the compressor continues to run for too long, the overload on the compressor will kick on and not allow the compressor to run until the compressor gets cooler. Unit will need a new gasket for repair. Used to heat gun to mend the gasket to form a better seal for the time being. Office will need to contact customer when the part is made available due to an out of stock and PSP item.; ordrng 1 2177311 (gasket,door ff (blk))"
Near Waco, TX 76706
Jonathan M
Job Details: 03/10/2021
RANGE FRIGIDAIRE FPGF3081KFC "Arrived on site for arrange that is not heating like it should on the right front burner. Inspected unit and work area. Customer advised that she has uneven cooking on almost all burners but most of all, her right front burner will ignite but as you lower the temper, the burner will go out by a medium setting. Confirmed customers complaint and found the right front burner igniting on a medium flame setting and shutting off by the time I hit the medium setting. Found the burner head completely gunked up with stains and rusting. Replaced burner head and tested unit. Unit was able to spread the flames better but still had an issue with shutting off by the medium setting. Attempted to get access to the valve and found 3 out of the first four screws stripping and breaking when trying to remove. Unit will need a complete overhaul with the top, screws, and valve for repair. Per the parts breakdown, some of the screws are not listed in the parts breakdown. Office