We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS2
Near Lakeway, TX 78734
Luis
Job Details: 05/12/2021
"Arrived on site for no ice. Ran diagnostics diagnosed weak water flow from valve,removed valve installed new valve due to water entering control on valve water filled with good pressure and shutting off,advised customer to let valve sit powered off to dry control and turn unit back on later today. ; used 1 WPW10217917 (Water valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, TX 78665
David S
Job Details: 05/12/2021
"Arrived on site to diagnose fridge with missing or broken parts, found the fridge to be very unleveled upon initial inspection. Upon further investigation we found that the units front left wheel was completely out of position, we removed it completely and replaced a new rivot pin into place. Unit is operating as designed and is leveled. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78745
Kevin
Job Details: 05/12/2021
arrived on site and inspected refrigerator and found no frost pattern,took one picture, will need to schedule for a sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10143759 (Dye drier) and 1 8201786 (Starter kit) and 1 WPSAV-4 (Stub)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS6
Near Austin, TX 78747
Leonardo
Job Details: 05/12/2021
Arrived on site to test unit for light not turning off. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM00
Near Austin, TX 78732
Robert
Job Details: 05/12/2021
Arrived on job for complaints of leaks. Found the door to the freezer frozen shut will need the defrost before processing. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Austin, TX 78744
Kevin
Job Details: 05/12/2021
"Arrived on site and sound hot water and cold water are swapped. Also found cold water valve is not running. Hot water valve is the blue one and it will not turn off at the wall. Recommended replacing valve assembly to homeowner. After replacement washer will now complete automatic cycle test 51.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Blanco, TX 78606
Brandon
Job Details: 05/12/2021
"Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, I removed drain line behind unit, it was clear, she has multiple refrigerators and freezers, she said she would just unplug unit for a couple of days.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78704
Kevin
Job Details: 05/12/2021
Arrived on site and set washer to run on a quick cycle and found water is slowly building up on the floor after the first drain. Removed rear panel and found internal drain hose that connects the drain pump to the drain hose connection on the rear of the washer has a small leak. A new one will be needed to correct the issue.; ordrng 1 W11316671 (Inside Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78732
Robert
Job Details: 05/12/2021
Arrived on job to replace previously diagnosed parts. Found the fascia dripping water. Checked and found 120v and open heater. Also fan working good. Ran diagnostics and found the icemaker had no ice or water in and no codes. The harvest was good and water filled when during testing. Ordered fascia.; ordrng 1 WPW10553630 (escutcheon)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Leander, TX 78641
Kayman
Job Details: 05/12/2021
Arrived onsite for refrigerator making abnormal noise. Upon inspection I found the unit popping at the left side door when closing. I found the left side lower hinge cam slipping out of place. I lifted the door and adjusted the cam to ensure it was in correct position. The unit is no longer making any abnormal noises at this time.
We serviced a
JENN-AIR OVEN
Model W30400P
Near Wimberley, TX 78676
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for door not unlocking and fan not turning off after self clean mode. Found oven temp sensor was open causing unit to lock door and turn fan on. Open sensor causing unit to not know what temp is and as a safety measure locks door and turns fan on. Needing oven sensor to fix issue. Office to reschedule.; ordrng 1 12001656 (sensor,ovn)"
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78730
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected compactor and found one of the welds holding the bin and facade bracket together has failed. Replaced the bin and compactor is now correct, job complete"
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS1
Near Austin, TX 78746
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for blade making noise when unit starting. Test unit and found blade not secure correctly making blade hit metal. Secured blade test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Matthew
Job Details: 05/11/2021
Arrived onsite to replace previously diagnosed parts. Replaced HV control. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ1
Near Austin, TX 78758
Scott
Job Details: 05/11/2021
Arrived on site for front of microwave door cracked and unit will not start periodically or heat . Found crack in fram of door itself causing door not to properly hit micro switches . Will also need micro switches and inter locks . Will need AUTHO . ; ordrng 1 AUTHO and 1 W10269458 (BOTTOM SWITCH ) and 1 W10269460 (UPPER SWITCH ) and 1 W10727360 (BOTTOM SWITCH ) and 1 W11031967 (DOOR SS ) and 1 WP8206419 (TOP INTERLOCK ) and 1 WPW10156813 (BOTTOM INTERLOCK )
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS02
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
Arrived onsite and replaced shorted sensor. Unit is now operating as designed. Advised customer on repair All checks good.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Leander, TX 78645
Justin
Job Details: 05/11/2021
Arrived on site for a wall oven with a dented door. Customer could not provide closing documents and I advised the customer that we will need those to go through with the repair. Customer will have to reach out when those are obtained and office will need to reschedule. Ordering the name tag for the door as well. ; ordrng 1 W10839793 (Name Plate) and 1 ClosingDocuments (Closing Documents)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
"Arrived onsite for microwave making loud noise from fan. Upon arrival found unit fan still not seated correctly, adjusted. Job Completed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for oven making loud noise. Upon arrival found igniter out of position. Replaced and reseeded. Tested unit is now operating as designed. Spoke with customer on unit and thats it will make a click and slight sound during ignition. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Kyle, TX 78640
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for no ice production. Found ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, TX 78660
Kayman
Job Details: 05/11/2021
Arrived onsite for dryer not spinning. After arriving I confirmed the unit is not spinning but it is heating and blowing. After confirming correct wall and terminal block voltage. I accessed the bulk head and found the belt had split and come off of the motor mount. I replaced the belt and pulley idler. I tested the unit and it is working as designed at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
"Arrived onsite and tested unit and found locked rotor error. Found basket spun freely in standby, but when spin was engaged in diagnostics the stator seemed to present a charge to spin and brake at the same time. Ordering stator to repair. ; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W11170706 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78728
David S
Job Details: 05/11/2021
"Complaint is the top ice maker isnt producing. I found fault code e5 in step 56, I put the unit through a harvest and it cycle. I put the unit through a full test and the valve opened but no water dispensed. I tested voltage and resistance at the ice make fascia and it is good. I did a temp check in the freezer and found it at zero. I did a temp check in the ice box and found it at 03. I tested the ice box fan and found it working. I changed the unit from adaptive defrost to basic defrost. Im going to order an icemaker to complete the repair, and the fill tube heater just Incase. The office will reschedule when we have an eta on the part.; ordrng 1 W11483245 (Ice maker) and 1 W11087201 (Fill tube heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78737
Robert
Job Details: 05/11/2021
Arrived on job for complaints of not washing. Ran diagnostics and found wash motor not working. Replaced sump and motor. After replacement test operation. No leaks detected at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78751
Luis
Job Details: 05/11/2021
"Arrived on site. Removed evaporator cover,defrosted evaporator,replaced harness fan and cover. Powered unit on ran diagnostics fan no longer making loud noise,fans running properly,changed defrost setting to basic"
We serviced a
GE REFRIGERATOR
Model GFE26JSMAFSS
Near Austin, TX 78737
Luis
Job Details: 05/11/2021
"Arrived on site for no ice and weak water flow. Found icemaker stuck gears not rotating defective icemaker,tested water dispenser weak water flow,tested water from valve good weak flow after filter head. Ordering a new icemaker,ice door valve,filter head and union ; ordrng 1 WR30X30095 (Icemaker) and 1 WR14X30263 (Filter head) and 1 WR57X25054 (Water valve) and 1 WR02X25048 (Union)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/11/2021
Arrived on site to diagnose a washer that is making unusual noise. Found cam warped and rubbing. Replaced cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site to inspect range not working properly. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78724
Scott
Job Details: 05/11/2021
"Arrived on site ,replaced valve ( found hot and cold on valve clogged with debris . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
Scott
Job Details: 05/11/2021
Arrived on site for cooktop flashing F47. Found modular had failed . Replaced module and UI . After repair left rear burner not working . Will need element . Element is not covered ; ordrng 1 WPW10396549 (LF ELEMENT )
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78758
Scott
Job Details: 05/11/2021
"Arrived on site for unit making noise at beginning of cycle . Ran diagnostics,no error codes . Unit passed diagnostics. Ran unit in a normal cycle with soap while working on another appliance . Couldn?t duplicate noise or any faults . No water leaks detected at time of service,job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2021
Arrived on site to replace control board and vent. Replaced both parts and found control board was bad due to not sending power to ui. Will need to order another board office to reschedule. ; ordrng 1 W11410063 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2021
"Arrived on site to inspect refrigerator ice maker not working, water leaking from door, lights not working. Upon further inspection, I found the unit on and cooling as designed. Found all lights on and ice in the bin. Tested temps in the FC=10 degrees and RC=39 degrees. Inspected the deli control and the reservoir under it and all checked good. Inspected the deli harness and found none broken. Customer advised that the unit shut completely off/lost power and then came back on approximately one week ago. Also said when dispensing water, it makes a vibrating noise. I tested the dispenser and could not duplicate the noise. I am ordering the power control board, hv control, deli harness, reducing valve and pex water tubing, along with a CNOTE-AUTHORIZATION for all parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10624574 (Power board) and 1 WPW10675033 (Hv control) and 1 W11170612 (Deli harness) and 1 CNOTE (Authorization all parts) and 1 W10786952 (Reducing valve) and 1 8212547RP (Pex water tubing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 05/11/2021
Arrived on site for The upper dishrack is broken at both of the front rollers.They broke after 1-2 weeks apart. I think the whole dishrack needs to be replaced. Found both rollers had broken at the wheel. Removed rack adjusters and installed adjuster kit. Top rack rolls in and out as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78703
Luis
Job Details: 05/11/2021
"Arrived on site for no ice. Ran diagnostics with freezer door open icemaker passed all diagnostics,called tech support,removed kickplate,removed broken sleeve on harness wires found damaged yellow wire near bend coming out of door.
We serviced a
KENMORE DRYER
Model 110.6094299
Near Austin, TX 78729
David Z
Job Details: 05/11/2021
"Arrived on site to diagnose dryer that is not starting. When customer runs the unit he hears a click, but no engagement. Tested timer and start and found good. Found thermal fuse open. Replaced thermal fuse and tested. Found unit operating as designed. Advised to clean vents to avoid thermal fuse overheats.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 05/11/2021
"Arrived on site for washer not starting . Ran diagnostics,Unit will lock and valves work . Drains not coming on or spin . No voltage at drain connector or off control . Replaced control ,getting voltage out but none at drain . Ordering both upper and lower ,two man . Call to set return; ordrng 1 2MAN and 1 W11338082 (UPPER HARNES . ) and 1 W11417071 (LOWER HARNES )"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not heating and smoking during operation, upon inspection found the unit was heating normally and did not have apparent burnt wires, checked element for burns, no burns found. Tried all heating parts and found no smoke or burning. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Austin, TX 78757
David Z
Job Details: 05/11/2021
Arrived on site to diagnose refrigerator that has a light out in the freezer. Removed and tested switch and found switch bad. Replaced light switch in freezer. Retested and found light is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXX
Near Austin, TX 78745
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected refrigerator and found freezer evaporator drain is blocked by ice. Disassembled freezer and clear drain using steamer. Pulled refrigerator forward and Replaced drain tube with new model. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site to inspect refrigerator door handles loose. Upon further inspection, I found both RC door handles and the FC door handle loose and also the RC doors were sagging and rubbing at the top inner corners. I tightened the handles and then adjusted the door hinges and doors. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Dripping Springs, TX 78620
Robert
Job Details: 05/11/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
KITCHENAID TRASH COMPACTOR
Model NO I’D
Near Florence, TX 76527
Jonathan S
Job Details: 05/11/2021
"Arrived on site for trash compactor ram stuck in down position. Customer had mounts removed on arrival. Tested operation and found motor gear stripped and not turning pulley. Removed failed gear crank and installed new. Assembled unit and tested operation. All tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
Arrived on site for Grinding or Rubbing Noise - Top Load Washer. Placed in diagnostics and Off Balance Load was only error code. Cleared error code. Placed in high speed spin and could hear the cam teeth grinding against each other. Removed cam and installed new cam. Ran high speed spin again noise was gone. Ran high speed spin several more times and noise is gone. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHV00
Near Dripping Springs, TX 78620
Luis
Job Details: 05/11/2021
"Arrived on site for no,cool in fresh food section. Tested glass of water that has been sitting in fresh food for 24 hrs,temp reading 45? checked freezer temp @5? called tech support per tech support need to replace 3 way valve. SR#7730732725; ordrng 1 WPW10331270 (Valve body) and 1 Wpw10143759 (Drier uv) and 1 Accessvalve (Access valve)"
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS03
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for oven not working. Test unit and found bake element not getting any power. Found shorted relay. Replaced control board test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site it I select range oven having excessive gas smell. Upon further inspection, I tested the oven on Bake at 350 degrees. Once the unit reached preheat, I opened the oven door and did not smell any excess gas odors. Inspected the connection from the burner to the regulator and found the burner not fully seated. Corrected the burner and tested. Tested the cooktop burners and all are functioning properly. Customer advised they smelled gas in the cabinet to the right of the unit as well. I inspected the cabinet and found the shutoff inside, but did not smell any excessive gas odors. No further gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for unit not washing. Test unit and found float stuck in the up position making unit think it was full of water. Secured float test unit and unit test good job complete complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Austin, TX 78754
Matthew
Job Details: 05/11/2021
Arrived onsite for range with F1E0 error code. Notified customer that repair would not be covered. Replaced control and tested unit at 350 degrees. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for opening by itself, upon inspection found the left friction sleeve had ripped. Ordering sleeves. Office to reschedule ; ordrng 2 Wp8268961 (pad)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Kayman
Job Details: 05/11/2021
Arrived onsite to install previously diagnosed parts. I installed the new upper dish rack. Unit is working as designed. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW2430DS00
Near Austin, TX 78703
Jacob
Job Details: 05/11/2021
Arrived onsite for unit giving an F2E1 stuck/shorted key. Customer had unit shut off. So turned it back on and immediately got F2E1 error. Called tech line. Said to order UI panel and to order straight from whirlpool for the new updated UI panels to correct shorted keypad issue. Got Sr#7730730168. Ordered part. Office to reschedule ; ordrng 1 W11236887 (console)
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Austin, TX 78717
David Z
Job Details: 05/11/2021
Arrived on site to diagnose range that customer said was igniting the wrong burners. When customer tried lighting one burner he saw clicking on another burner. I advised the customer that all elements will trigger the igniters on all elements when any single burner is being lit. This is a normal condition and nothing is wrong. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Tommy
Job Details: 05/11/2021
"Upon arrival found Air BNB unoccupied. Found unit operating as designed took pictures and video to document unit has correct voltage and polarity, unit sump, drain, and heat all operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Uhland, TX 78640
Andrew
Job Details: 05/11/2021
Arrived on site to test unit for damaged unit cover. Verified cover is damaged. Replaced cover. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
"Arrived on site for oven combo not keeping time and intermittent bake issue. Performed diagnostics mode and checked fault codes, none stored. Called Whirlpool tech support and spoke with Steve. Went over past service performed and parts that have been replaced. He stated to file a parts complaint with parts distributor. So they will test before shipping out that it keeps proper time. If that does not correct customer will have to contact an electrician. (Sr# 7730729028). Office to schedule return when ETA is available.; ordrng 1 W11297728 (CONTROL PANEL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for dishwasher not receiving power. Upon arrival found unit was never wired in during install. Wired it in and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
Arrived onsite and found unit operating with failed belt. Replaced belt and tested belt function. All checks good and no obvious sharp or sticking belt contact that would cause and belt to break.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3003NWC
Near Killeen, TX 76541
Al
Job Details: 05/11/2021
Arrived on site and inspected the range with apparent heating issues.Checked all burners and al had continuity.Some were plugged into the unit improperly causing the burners not to work as designed.I installed them correctly and they all worked and burned the natural oils off causing a small amount of smoke from the elements.The oven also worked properly.Photographed the oven bake element.Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit leaking, found failed bellow, I replaced bellow, unit tested good. Informed customer of rear bearings failing, and drain pump really loud, customer was okay with just replacing bellow for now.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Austin, TX 78753
David S
Job Details: 05/11/2021
Arrived on site for washer not starting on all cycles and the lights flash. I inspected the unit and work area. I found the unit stacked. I found the UI control buttons activating and deactivating on its own. I was able to get the unit into diagnostics and found fault code f5e3. I couldnt run the unit through a diagnostics cycle it kept turning itself in and off. I spoke to the customer about having the UI replaced and requiring a two man to remove the dry from above the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
"Arrived onsite and found unit had been placed uninstalled in garage. Replaced onsite an double checked fit and wiring, but advised that a proper test could not be made while uninstalled. All checks good. Repair complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Volente, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for dishwasher door not aligned correctly. Fixed unit hinges and door is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78745
Luis
Job Details: 05/11/2021
"Arrived on site for no ice. Ran diagnostics,icemaker passed harvest dumped ice,ran fill test passed,ran ice bucket test and thermistor passed. Power cycled unit informed customer to allow 24hrs if no ice is dumped unit will need a new freezer door."
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job for complaints of not heating. Found heater open. After replacement test operation. Dryer heating properly.
We serviced a
WHIRLPOOL DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for squeaking, upon inspection found the unit was squeaking in bottom left, Replaced parts and tested. Complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, TX 78744
Kevin
Job Details: 05/11/2021
"Arrived on site and found repair has already been corrected by previous technician, no further repair was required, job complete"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
Arrived onsite and found f1e0 error. Attempted to clear and retry. Error recurred during preheat.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78758
David Z
Job Details: 05/11/2021
Arrived on site to diagnose no drain dishwasher. Ran unit and could not hear pump running. Removed drain pump and checked for debris and found no debris. Replaced drain pump and retested. Found unit draining properly and working as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Preheated oven to 350. Oven heating as designed. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
"Arrived on site to install previously diagnosed part. Removed interlocks and installed new interlocks. Powered up and heated a cup of water. Microwave still heating for a couple seconds, turning off, then heating for a couple seconds, then turning off, etc, etc, etc. Called tech line and they had me test the interlock switches. The bottom interlock switch was faulty. Ordering a new interlock kit to return and complete the repair. ; ordrng 1 W11244494 (Interlock kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
"Arrived on site for dishwasher not dissolving soap. Per diagnostics mode and recorded fault codes. 1st fault 6-4 float switch, 9-1 diverter not finding home position, 10-1 dispenser electrical failure and 6-1 low water. Monitored test cycle and found washing and dispenser activated. Ran test mode again and dispenser did not open. Removed dispenser and control, installed new. Performed diagnostics mode and tested operation. Found all spray functioning. All components tested good. No water leaks detected. Spoke with customer on soap usage with home water softener system."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Bastrop, TX 78602
Matthew
Job Details: 05/11/2021
"Arrived onsite to replace previously diagnosed parts. Replaced socket. Tested unit and unit was still tripping breaker. Called tech line for assistance. Tech line figured it could be the outlet/breaker itself. Ran an extension to different outlet and tested. Unit was functioning properly. Current setup may be GFI or Arc fault, to sensitive and tripping breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
Arrived on site for refrigerator not cooling. Inspected unit and work area. Found RC not cooling. Per diagnostics mode and tested evaporator fan operation. Found fan not circulating air. Gained access to evaporator fan motor and tested voltage and found present. Found failed evaporator fan motor. Removed failed motor and installed new. Tested operation in normal run mode and diagnostics. All tested good, no water leaks detected."
We serviced a
KITCHENAID OVEN
Model KFDC558JIB00
Near Cedar Park, TX 78613
David S
Job Details: 05/11/2021
"Arrived on sight for door wobbling when closing. I inspected the unit and work area. I eliminated the door lock as a possible cause by taping the switch down, and found the door acting the same. When I went to take the door off I could feel the hinges or the receivers were misaligned. I inspected the hinges and I could see one set bent inwards and the other straight. I disassembled the door and tried to realign the hinges. The door acted the same. I am ordering the hinge receivers and components needed to rebuild the door. The office will reschedule when we have an eta on the parts.; ordrng 1 W11403412 (Door glass) and 1 W11318344 (Retainer) and 1 W11317948 (Receiver right) and 1 W11318331 (Reciever left) and 1 W11390125 (Hinge right) and 1 W11390106 (Hinge left)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78737
Luis
Job Details: 05/11/2021
Arrived on site for no ice. Ran diagnostics ice box fan powered on,bucket test passed,E5 error code defective thermistor,ordering a new icemaker ; ordrng 1 W11483245 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bertram, TX 78605
Cliff
Job Details: 05/11/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found calcium on fill tube causing overspray and preventing icemaker from cycling. Cleaned line and all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Elgin, TX 78621
Matthew
Job Details: 05/11/2021
Arrived onsite for refrigerator ice maker not making ice. Upon arrival put unit in diagnostics and found E2 error reoccurred. Replaced ice maker to resolve issues. Ran test on new ice maker and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit not powering on all the time, I replaced the pump, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78741
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for left front burner not working. Test unit and found burner not getting power to burner. Replaced switch test unit and burner getting power but not turning on. Will order new burner office to reschedule. ; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 05/11/2021
Arrived onsite for range controls and oven not working. Upon inspection found failed wire harness. Need to order and replace main harness and power cord. Customer will provide replacement power cord by follow up visit (please confirm before scheduling). Left unit unplugged for safety and notified customer. ; ordrng 1 W11134841 (harns-wire) and 3 WP3400016 (screw)s and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2560LCC1
Near Buda, TX 78610
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for not washing properly and element smoking. Found lower wash arm was just sitting on bottom and not locked into position. Also found no high drain loop. Found heater had buildup causing smoke. Set wash arms properly, installed high drain loop and replaced heater. Tested unit, unit works good. Advised customer on purging water at sink before running dishwasher. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job for complaints of leaks. Found water coming from dispenser. Will need dispenser to complete ; ordrng 1 W11465533 (DISPENSER )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Killeen, TX 76543
Al
Job Details: 05/11/2021
"Arrived on site and inspected French door refrigerator cooling issues.Confirmed the complaint and took temperatures and got 4 and 66.Found a massive ice buildup on the outside of the evaporator cover in the freezer section.Disassembled and discovered the ice was so massive the customer will need to defrost the unit 24-48 hours before return services.All parts marked for USE ON RETURN VISIT.Customer signed waiver, office to notify the customer 48 hours prior so she can unplug the unit.Needs more work; O-emld tckt"
We serviced a
GE WASHER
Model GFW430SSM1WW
Near San Marcos, TX 78666
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for leaking, upon inspection found the units panel dead, will need to order control parts as well as pump and valve, water originated from back right. Ordering parts. Office to reschedule ; ordrng 1 WH12X27296 (ui board) and 1 WH12X27941 (inverter) and 1 WH23X25461 (washing machine pump)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Austin, TX 78735
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected washer and found saved error code F5E3, tested lid lock several times and it is operating normally, could not duplicate customers experience during service call. Washer completes every test cycle and calibration cycle. Requested that if customer continues to have experience to make a video to aid in diagnosis. At this time washer is operating as designed."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Bastrop, TX 78602
Matthew
Job Details: 05/11/2021
Arrived onsite for washer making noise on fill. Upon arrival put unit in diagnostics and found No stored error codes. Ran auto test and noise was apparent in fill. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Waco, TX 76705
Jonathan M
Job Details: 05/11/2021
Arrived on site for dishwasher that?s giving off a foul odor and is feeling when the end is not in use. Inspected unit and work area. Found the dishwasher drain hose running downhill from the garbage disposal causing the unit to fill when the garbage disposal is filled. The customer did state that it doesn?t happen all the time but she has had a problem at points where the unit will overflow. Advise customer to get an extension on her drain hose because she has a very tight drain drain hose that won?t be able to loop upwards before it comes down. I showed her what she needed to do for the repair. Customer then stated that she also found out this morning that the unit now it won?t power on. I did advise her that she would need to contact American home shield for further assistance with that problem due to it being a separate issue. Call complete.
We serviced a
WHIRLPOOL OVEN
Model ACR4303MFW3
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
Arrived onsite and found unit operating as designed with no issues except the clock was set to the wrong time and the customer was not able to change the time. I changed the time to the correct time and found it operating properly. Advised customer on reset.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Austin, TX 78717
David Z
Job Details: 05/11/2021
"Arrived on site to follow up on sealed system repair. Evacuated system and found pressures low. Replaced compressor, dryer and access valve. Verified system is holding vacuum, Charged system to 3.7oz R134A. Tested unit and verified unit is running as designed and frost pattern is forming. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB7
Near Buda, TX 78610
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for not cooling. Found compressor running and drawing .7amps. Evap motor working, condenser motor working. No frost pattern on evap. Recommend replacing compressor and drier. Needing SS tech and 2 hrs. on return visit. Also need AHS autho. ; ordrng 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz) and 2 ACCESSVALVE (ACCESS VALVE)s and 1 AUTHO (AUTHO)"
We serviced a
UNKNOWN UNKNOWN
Model VAN NISSAN
Near Austin, TX 78705
Matthew
Job Details: 05/11/2021
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
"Arrived onsite for washer lid broken. Upon arrival replaced lid and hinges, tested, unit is now operating as designed. Job Completed."
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS5
Near Seguin, TX 78155
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not allowing selection, upon inspection found no issues with dishwasher, customer was showing me how they did dishes and it seems very likely the customer accidentally entered diagnostic mode. Cleared error codes and tested multiple times. Complete"
We serviced a
GE REFRIGERATOR
Model GSH25JFTAWW
Near Marion, TX 78124
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not cooling the fridge area, upon inspection found the unit was cooling in bottom of freezer but no airflow was achieved even though fan was on, replaced control and instructed customer to defrost completely. Complete"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Marion, TX 78124
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not turning, upon inspection found the belt torn and causing issues. Replaced belt and tested unit. Complete"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Round Rock, TX 78665
Kayman
Job Details: 05/11/2021
"Arrived onsite for washer still tearing clothes. Upon inspection I found multiple stored error codes 27,14,19,7,26,21 pressure fault water level and out of balance load etc. I ran diagnostic manual tests and all tests passed and ran through as designed. I could not recreate any failure and the unit was spinning and agitating as designed. I cleared the codes and checked suspension and it checked good. The customer had a load in the unit at the time of my arrival which consisted of sheets mixed with fleece throw blankets. I advised that this combination could cause issues because the fleece retains more water than the sheets and the unit could miss read actual water levels. I advised trying to wash shirts with shirts jeans with jeans sheets with sheet etc and try not to mix multiple different types of fabric in a large load. The unit is working as designed at this time and no leaks were detected during time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Manor, TX 78653
Matthew
Job Details: 05/11/2021
Arrived onsite for refrigerator icemaker not functioning. Upon inspection found loose connector to valve. Secured connector and tested unit. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KENMORE REFRIGERATOR
Model 253.6888901
Near Austin, TX 78737
Luis
Job Details: 05/11/2021
"Arrived on site. Power cycled unit compressor powered on,tested fan motors working,checked door seals good. Tested defrost control good.
We serviced a
KITCHENAID RANGE
Model KDRP462LSS08
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job to remove control. Removed control and sent to office. ; saved tckt