We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Manor, TX 78653
Wesley
Job Details: 09/19/2022
Arrived onsite and found unit is having UI glitching. Customer had already power cycled unit. Ordering the UI to repair. ordrng 1 W11600630 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Bastrop, TX 78602
Joe Z
Job Details: 09/19/2022
"Arrived onsite for Not Cooling - Both Sections. Upon arrival inspected unit and found evaporator covered in ice. Ran diagnostics and all fans, compressor and sensors checked out good. Forced heater and will not energize. Need to order control, ui, heater, harness, ice maker; ordrng 1 W11405276 (Harness) and 1 W11449482 (Control) and 1 W11169239 (UI) and 1 W11546610 (Heater)"
We serviced a
FRIGIDAIRE FREEZER
Model FCFS201LFB4
Near Georgetown, TX 78628
David Z
Job Details: 09/19/2022
"Arrived on site to diagnose standalone freezer that is no cooling. Customer said unit started making noise and stopped cooling. Ran unit and could hear the compressor scraping and what sounds like a bearing banging around / rolling around inside the compressor. Compressor has failed. ordrng 1 216894100 (Compressor) and 1 297311300 (Evaporator) and 1 TJ90SF8404 (Non WP access Valve) and 1 Wpw10143759 (Drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78704
Matthew
Job Details: 09/19/2022
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly and OWI sensor. Tested unit and found unit leaking. Inspected and found tub is dented in rear ( took pics) weld joint is broken and is leaking. Took pic of area. Will need to order and replace tub. Customer will be reaching out to KitchenAid to see if anything can be expedited ; ordrng 1 W11409866 (Tub) and 1 W11537778 (Heater) and 1 2hr (2 hr)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS3
Near Austin, TX 78758
Kimo
Job Details: 09/19/2022
Arrived onsite for a range that is not sparking. Upon inspection I found that the harness was damaged.I am ordering a harness ; ordrng 1 W11454287 (HARNS-WIRE)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB1
Near Georgetown, TX 78626
Maurice R
Job Details: 09/19/2022
Arrived onsite for dishwasher with no power. On inspection found that the breaker was tripped. I put the unit into diagnostics mode and found that water was turn off. Turn on water started test over and the pumps were caveating and no water was present in the dishwasher. Turn the unit off. Ordering parts. No water leaks detected during service.; ordrng 1 W10876537 (Drain pump) and 1 W10888591 (Pump assembly) and 1 W11175771 (Water inlet valve) and 1 WPW10195039 (Overfill switch) and 1 WPW10346525 (Overfill float)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Georgetown, TX 78633
David Z
Job Details: 09/19/2022
Arrived on site to diagnose refrigerator that isn't dispensing ice or water. Tested unit and found the paddle switch is barely making contact and has to be forced hard to get it to dispense. Ordering new paddle assembly to resolve ; ordrng 1 W10853387 (Dispenser Pad)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78633
David Z
Job Details: 09/19/2022
"Arrived on site to diagnose oven that has unresponsive console. On arrival found unit stuck in powering up state. Power cycle does not resolve, attempted numerous times. Unit needs new console to resolve due to failed console. Customer has 2nd year builder warranty with Coventry homes, will need to contact WP for concession per SP. ; ordrng 1 W11296171 (Console)"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Austin, TX 78759
David S
Job Details: 09/19/2022
Arrived on site for Lights not working. I inspected the unit and work area. I found The upper switch not connected. I reconnected the switch and power cycled the unit. I still found no lights. I tested the bottom switch and found it working as designed. I found only 30 vac to the switch. I am ordering the hv control. The office will reschedule when we have eta on the parts.; ordrng 1 W11302062 (Hv control) and 1 W11233638 (Led control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78746
David S
Job Details: 09/19/2022
Arrived on site to possibly install previous diagnose parts. I replaced the dispenser. I found the unit already has the insulating shield. I ran the dishwasher and heard the grinding noise when the upper two rows are activated. I pulled the third row and spun the gears. I could hear some unusual noise coming from the assembly I am ordering the third row assembly. The office will reschedule when we have eta on the parts.; ordrng 1 W10830523 (Manifold third row) and 1 W10831864 (Third row jet tubes)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lago Vista, TX 78645
Vincent
Job Details: 09/19/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was that unit had power, but not cooling at all. Tested temps and they where to hot. Found compressor locked up. Unit I will need a sealed system repair. Copper cap tube. Office will contact CX when parts are available. Leaks where observed during service. Unit is in garage, plz try to set appointment for morning.; ordrng 1 W11370574 (Compressor) and 1 WPW10143759 (UV DRYER) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 Kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Cliff
Job Details: 09/19/2022
Arrived on site to diagnose a dishwasher that is missing parts. Found kickplate and clips missing. Ordering needed parts and return date ; ordrng 1 W10827631 (Kickplate) and 2 WPW10503548 (Clips)s
We serviced a
WHIRLPOOL OVEN
Model WFE320M0EB1
Near Marble Falls, TX 78654
Lou
Job Details: 09/19/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the front left and right burner switches. In the process, I found both back burner switches were burnt (photos). I tested the burners and found they only operate on high heat. I removed and replaced the back right burner switch and inspected the burners. The burners are good. I tested the front left, right and back right burns and all are operating as designed. I am ordering the back left burner switch ; ordrng 1 WP3149404 (Back left switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Matthew
Job Details: 09/19/2022
"Unit in Second floor garage storage area. Upon arrival inspected unit. Unit is having defrost issues. Compressor is running and evaporator is frosting. Ordering control, UI and defrost sensor. ; ordrng 1 W11546609 (Control) and 1 W11203289 (UI) and 1 W11546681 (Harness) and 1 Defrostsensor (Parts research)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Gatesville, TX 76528
Jonathan M
Job Details: 09/19/2022
Arrived onsite to install previously diagnosed parts. Inspected unit and work area. I removed the back cover and went to test the new compressor to make sure the new compressor would work. Found the new compressor would not allow the starting device to fit. Found the new start device located with the compressor would not work with the current compressor wire harness. Spoke to SR and was advised that we ordered the right part according to Marcone and to the part number that subs over but that Whirlpool had updated the subbed part number and will need to be reordered. I couldnt find the part number she sent but was advised to just order the part number and it would be taken care of. Ordering the correct compressor and the office will need to contact the customer to reschedule service due to an out of stock and PSP item. Please schedule for at least three hours on return trip.; ordrng 1 W11635510 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near McGregor, TX 76657
Jonathan M
Job Details: 09/19/2022
"Arrived on site for a washing machine that is making a knocking noise during the spin cycle. Inspected unit and work area. The customer showed me a video of what she was hearing and it sounded like a knocking noise coming from a loose agitator. Did inspect the agitator and did not find any evidence of it being loose. Ran the unit through diagnostics in an auto test and through manual high-speed spin and could not replicate the issue. I called Whirlpool Techline and spoke to Scott SR# 7734617645. He advised me over to a service pointer (W11520474) that del with this issue. He advised if the unit could not replicate the sounds in diagnostics, the issue was with the triad on the control. Ordering the control and the office will need to contact the customer to reschedule due to limited parts availability.; ordrng 1 W11498797 (Control)"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Georgetown, TX 78628
David Z
Job Details: 09/19/2022
"Arrived on site to follow up on cooktop that had a sputtering middle valve when switching between simmer and normal flame. After experimenting with the valve/knob: if you move the knob very slow to where it's transitioning between the inner and outer orifices, flame can sputter out going in either direction. Tried adjusting the valve but saw no difference. Called tech line and spoke with Rich, who advised we replace that valve only. If no change occurs then this is working as designed, but valve needs to be replaced to verify. Return visit set for 9/23. ; ordrng 1 W11246817 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WGD9620HC1
Near Cedar Park, TX 78613
Paul
Job Details: 09/19/2022
"Arrived onsite to inspect dryer stopping midway through a cycle. I tested temperatures at the lint screen. Hi-cycle was 160 and the low-cycle was 130. Thermistors are out of range. Ordering inlet thermistor, outlet thermistor, sensor harness. CX has an extended warranty and the call needs to be switched over to an extended warranty dispatch per JA. Office to RS.; ordrng 1 W11396709 (Outlet thermistor) and 1 WPW10298258 (Sensor harness)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Vincent
Job Details: 09/14/2022
Arrived on site for front right burner not working properly. Inspected unit and work area. Front right burner head would not ignite. Replaced front right burner head. Unit it working as designed. No leaks observed during service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Austin, TX 78705
Wesley
Job Details: 09/14/2022
Arrived onsite and tested washer for noisy drain pump. Unit had no error codes and unit is quiet and operating properly in diagnostics advised customer on findings. Customer advised that unit noise was an electrical hum that came in and out periodically while the unit is in standby. Customer will record incident next time it occurs for diagnostic aid. All functions testing properly while onsite.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Austin, TX 78734
Leonardo
Job Details: 09/14/2022
Arrived on site to test unit for right front burner not working. Found bad burner replaced burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Bastrop, TX 78602
Matthew
Job Details: 09/14/2022
Arrived onsite for range not powering on. Upon arrival inspected unit. Unit non responsive and no display. Checked incoming supply voltage and found no voltage. Inspected further and found breaker was off. Established supply and tested. Unit is heating and operating properly. Tested all cooktop burners and oven function. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Kyle, TX 78640
Justin
Job Details: 09/14/2022
Arrived on site for a dryer with a physically broken component. Upon further inspection I found the door switch broken. I replaced the switch and test the unit. The unit is now working as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bastrop, TX 78602
Matthew
Job Details: 09/14/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Found unit would start and tumble but not heat. Inspected further and found failed cutoff. Replaced cutoff and tested. Unit is cycling and heating properly. Recommended customer have external ventilation cleaned to insure proper ventilation. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Bastrop, TX 78602
Matthew
Job Details: 09/14/2022
"Arrived onsite for refrigerator leaking, not making adequate ice and door not closing properly. Upon arrival inspected unit. Pulled unit forward and found water underneath unit. Found that fill tube for Ive maker was not inserted into valve properly. Secured line and leaking stopped. This was also the reason the ice maker was making little ice. Also adjusted the leveling to allow door to close properly. Unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Paige, TX 78659
Matthew
Job Details: 09/14/2022
Arrived onsite to follow tech line recommendations. Checked amp draw and was .5 amps. Checked pressure and was slightly off. Still limited frost pattern. Evacuated system. Ran nitrogen to purge system. Pulled vacuum and held. Recharged per spec. Tested unit for additional 5 minutes and frost was now accumulating throughout evaporator. Recommended customer monitor temperature with bottle of water in freezer. Called customer back later in the evening and no answer. Will need to call customer next day to verify cooling. Job complete
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM01
Near Round Rock, TX 78664
Wesley
Job Details: 09/14/2022
Arrived onsite and found unit had been left running since prior visit and absolute no cool. Replaced compressor and dye drier. Exposed evap and inspected joints under heat shrink for dye leaks. No dye leaks detected. Vacuumed for 20 minutes. Charged system and tested pressures holding at 0 and 130 psi. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Leander, TX 78641
Kimo
Job Details: 09/14/2022
Arrived onsite for dishwasher that is not washing dishes. Upon inspection I found that the was a motor not running code. And through the diagnostics cycle I found that the motor would not run. I replaced the Sump&motor and tested unit and found unit operating as designed no leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Spicewood, TX 78669
Justin
Job Details: 09/14/2022
"Arrived on site for a refrigerator with lights out after the last service and with it still leaking water. Upon further inspection I found a connector was left unplugged at the control after the last service. I plugged it in and the lights began working. I also found the water coming from the FC. The units drain line was frozen over and the defrost was causing water to come out of the front. I advised the customer on letting the unit thaw for 72 hours and see if it fixes the issue. However, if it does not then the drain line may be clogged. Due to the unit being a built in the drain line was not readily accessible. No fee collected due to being related to the prior service. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Seguin, TX 78155
Andrey
Job Details: 09/14/2022
"Arrived on site to test unit for popping noise, tested unit found gasket sealing good sealed some excessive gaps around RC and FC, leveled doors per customer request, reposition wiring harness due to it rubbing against bottom refrigerator panel causing a crackling sound, unit is functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, TX 78155
Andrey
Job Details: 09/14/2022
"Arrived on site to test unit for not advancing in cycle,tested unit for cold water is not flowing, valve is activating, removed water line and found no water flow, showed customer the issue customer will contact plumber to address issue, all other components checked out in diagnostics, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near San Marcos, TX 78666
Andrey
Job Details: 09/14/2022
"Arrived on site to replace previously diagnosed deli UI assembly, replaced part, advised customer not to set temps in deli drawer lower then 36 to prevent condensation buildup around drawer due to temp difference in RC and drawer, unit is running as designed job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78738
Luis
Job Details: 09/14/2022
"Arrived on site for a defective damaged door,replaced defective freezer door checked door seal and operation good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78749
Luis
Job Details: 09/14/2022
"Arrived on site for light issue. Diagnosed 2 defective led modules,replaced upper left wall freezer led module and lower left wall fresh food led,all leds working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78701
Luis
Job Details: 09/14/2022
Arrived on site. Found damaged left side fresh food door replaced defective fresh food door checked door seal good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Jarrell, TX 76537
David Z
Job Details: 09/14/2022
Arrived on site to follow up on dryer making noise when running. Customer showed me video that sounded like rubbing metal and not vibration. I removed the lint screen housing and found the blower wheel was cracked. Removed blower wheel and replaced. Tested unit and found all items working properly. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78735
Scott
Job Details: 09/14/2022
"Arrived on site ,replaced heater . Ran diagnostics per whirlpool specs. All tested normal. No water leaks detected at time of service"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/14/2022
"Arrived on site to apply epoxy to cracked linear and instal secondary fan to ice maker per Techline. Installed parts, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78704
Scott
Job Details: 09/14/2022
"Arrived on site for smelly dishwasher . Ran diagnostics all checked normal ,no error codes . Tenent is cleaning filter . Did find drain loop low on disposal . Readjusted loop to make higher . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Lou
Job Details: 09/14/2022
"Arrived on site to inspect dishwasher door handle loose. Upon further inspection, I found the handle right side mounting screw loose. I tightened the screws and the handle is good. I found the door opens fast due to the friction pads missing from the hinge. Using pads (x2) from my van stock (WP8268961), I installed the pads to the hinges and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 09/14/2022
"Arrived on site to inspect range cooktop middle burner flame. Upon further inspection, I tested all burners and all but the middle burner were operating as designed. The middle burner took longer to ignite and had orange flames. The main reason for the orange flames was due to cooking grease/oils on the burner cap. I removed and replaced the middle burner head and retested and it is operating as designed. I made recommendations for use and care. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Vincent
Job Details: 09/14/2022
Arrived on site for refrigerator not cooling. Inspected unit and work area. Found no leaks also found the dryer clogged. Recovered the system and replaced dryer. Charged the system and its now operating as designed. Advised CX to let unit cool for 24 hrs to start using. O leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Jarrell, TX 76537
David Z
Job Details: 09/14/2022
"Arrived on site to diagnose refrigerator not making any ice. Ran icemaker and found it unresponsive, but with voltage present. Replaced icemaker and cycled. Verified unit working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Salado, TX 76571
David Z
Job Details: 09/14/2022
"Arrived on site to diagnose microwave that had started itself several times on one occasion. Customer clarified that they had cooked sometnubt that a large amount of steam, and after they walked away unit had started itself a couple of times. Called tech line, Sr7734583227. Per tech Line unit needs to go onto its own circuit (due to sharing circuit with wall oven), and items must be covered in the microwave. Steam is likely getting onto the control and causing the present symptoms. No part replacements are recommended until unit gets its own circuit. Covering items cooking should resolve all issues present. Documented with WP safety, 7734539462. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 09/14/2022
BT Arrived to inspect ice maker not producing ice. Ran unit through diagnostics and found water flow very low. I Removed the filter and retested. The unit produced water properly so the filter was clogged. I installed a new filter provided by the customer and the unit worked as designed. I also found the front lower cover was out of adjustment impeding air flow. I adjusted the cover and repaired the problem. No leaks found during service.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 09/14/2022
"Arrived to inspect heating issue. I found the thermal fuse had opened and I removed and replaced. During testing I noted severely restricted exhaust flow and that the unit would heat on the timed dry setting , with no heat selected. Further inspection revealed the element had shorted to the housing and would lightly heat (120VAC) whenever the centrifugal switch within the motor was engaged, powering on L2. I removed and replaced the element and the issue was resolved. I advised the CX to have their venting checked immediately due to the severe airflow restriction. Operational test good, other than venting."
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDS
Near Georgetown, TX 78633
Paul
Job Details: 09/14/2022
Arrived onsite to inspect microwave not powering on. I found that the mini circuit breaker had tripped again that had tripped back in January of this year. I reset the mini breaker and tested the microwave. I found no cause for tripping the breaker. CX had a 20 amp outlet for microwave that wasnt being in the cabinet above the oven power supply. I took the cord from the microwave and plugged it in to that outlet. Possibly suspect that mini breaker could be failing and the CX can get to the breaker from the garage if it trips again. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB04
Near Austin, TX 78753
Joe Z
Job Details: 09/14/2022
"Arrived onsite for icemaker not working. Upon arrival ran a forced harvest test. Unit harvested,but did not call for water.replaced ice maker kit. Test unit and unit now fills with water. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Temple, TX 76502
Jonathan M
Job Details: 09/14/2022
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that he ran the unit through a harvest cycle in and advise that it was unable to complete a cycle. Did confirm no ice in the icemaker mold. Tested the ice level sensor and found it operating as designed. Tested the day I see Boxster Mr. and found it past and diagnostics. Checked freezer temperature and found the freezer at 5?F. Checked the temperature setting on the refrigerator and found the refrigerator sections to set at 38?F in the freezer set at 5?F. I did advise the customer that the freezer section is a little high and could be contributing towards their issues with ice and making. Turn down the temperature setting and ran the unit through icemaker error codes. Found an E5 for timed icemaking. When ahead and replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Temple, TX 76504
Jonathan M
Job Details: 09/14/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and evaporator semester and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Austin, TX 78736
Leonardo
Job Details: 09/14/2022
Arrived on site to test unit for upper oven not working. Test unit and found opened TOD. Replaced TOD test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Rogers, TX 76569
Jonathan M
Job Details: 09/14/2022
"Arrived on site for a range that is intermittently turning itself off and back on. Inspected unit and working area. The customer advised that if they unplug the unit and called the unit back in, the unit will work just fine but it happens on the cooktop and in the oven at various points. Customer advised that even if they shake the machine all the sudden the unit Might come back on. Disassembled the rear of the unit and did not find any issues with it wiring or connector pieces grounding against anything. Found the terminal blocks in good shape and working properly. Check voltage to the unit and found proper voltage. Tested the unit manually and everything seem to be working and operating as designed. I did advise the customer that the issue was most likely with their electrical supply due to the ability to unplug and replug the unit back in to get it to work. I advise that if the issue is on the machine side, it would most likely be with a wire that has a bad or loose connection. I did advise that since that is not the case and its not centrally failing in any specifically one one burner or oven, the issue would have to be with their electrical supply. I called Whirlpool Safety team and spoke to Kent SR# 7734568678. He advised to make no repairs at this time and have the customer reach out to an electrician to help them with their power supply issues. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Belton, TX 76513
Tyler
Job Details: 09/14/2022
"Arrived on site for dryer making a knocking sound during use. Upon arrival confirmed issue and verified sound during dry cycle. After further testing I found belt stretching out and leading to idler pulley knocking back and further excessively. Replaced rollers, pully, & belt with repair kit and reassembled and tested unit. Found noise no longer present and 7nit functioning as designed. Call complete"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP00
Near Leander, TX 78641
Kimo
Job Details: 09/14/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new console and tested unit and found unit operating as designed. Job complete.Authorization J13JSW0DPL1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Austin, TX 78732
David S
Job Details: 09/14/2022
"Arrived on site to install previous diagnose parts. I already replaced the thermistor, I replaced the gasket sealing the evaporator cover. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Austin, TX 78726
David S
Job Details: 09/14/2022
Arrived on site for vent hood light not turning on. I found the relay on the control shorted. I replaced the control and tested the unit. It is now working as designed. Job complete.
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near Austin, TX 78741
Joe Z
Job Details: 09/14/2022
"Arrived onsite for Range burner to high . Upon arrival, inspected unit and found debris covering orifice and forcing gas flow to one direction causing a taller flame on side on burner. Cleared debris and test unit. All burners operate as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Creek, TX 78612
Joe Z
Job Details: 09/14/2022
Arrived onsite for fridge not dispensing ice. Upon arrival test and inspected unit. Ice dispenser is operating correctly. Found no ice in bin. Found ice maker is off at UI. Turned ice maker on and batch of ice dumped into bin. Also heard valve kick on for next batch of ice. No leaks present at this time. Use Authorization # W146JJ0AL1 . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Austin, TX 78724
Joe Z
Job Details: 09/14/2022
Arrived onsite for gas leak . Upon arrival noticed gas supply valve is on and there is no smell of leaking gas. Spoke to the tenant who has just moved in. He said he believed he smelled gas his first attempt to use oven and it is while in use. Tested unit by preheating to 400. Watched the unit cycle several times. Myself or tenant can not duplicate the smell. I believe that at some point there was a cleaning agent used and once heard it is what then tenant smelled. I turned the oven off and opened oven door to allow to Cool down. Tested unit again and unit is operating as designed with no leaking gas.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
David S
Job Details: 09/14/2022
"Arrived on site for freezer not cooling. I inspected the unit and work area. I found the freezer evaporator frozen over. I gained access to the control and tested the thermistors, and defrost circuit and found it within range. I ran a forced defrost and found the hv control not sending voltage to the defrost heater. I found the freezer led out and the freezer gasket damaged not sealing properly. The led is covered under special project S191AQ from Service pointer W11460554. I installed the hv control and am ordering the gasket and led. ordrng 1 W11601311 (Led) and 1 W10407216 (Fc gasket)"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Austin, TX 78737
Justin
Job Details: 09/14/2022
"Arrived on site for a dryer with no heat. On arrival the customer also expressed a concern of a loud noise. They provided a video and it was a loud screech. I test the unit and found no heat, but I couldnt replicate the noise. I checked voltage at the wall and found it good. I then gained access to the inside of the unit and found the heating element and the idler assembly bad. The customer wanted the element installed now. I installed the element and test the unit. The unit is now heating as designed. ordrng 1 W10837240 (Idler Assembly)"
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW1
Near Lakeway, TX 78734
Justin
Job Details: 09/14/2022
"Arrived on site for a washing machine leaking water from the back. On arrival the customer stated the unit seemed to leak a significant amount, and it appeared to be during the drain. I put the unit into diagnostics mode and gained access to the valve and drain pump. I then manually activated all valves for several minutes and drained the unit twice, but was not able to replicate the leak. Upon further inspection I found traces of water residue under the drain bellow. I informed the customer this is likely the cause of the leak, but due to not replicating the leak I could not be 100% certain. I also found the unit was on a customer pedestal. I informed the customer we could bring an additional tech to help remove the unit, but it would cost another service fee. The customer opted to remove it themselves prior to service. I am ordering the part to install and the office will reschedule. ordrng 1 134639900 (Drain Bellow)"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrey
Job Details: 09/14/2022
"Arrived on site to test unit for displaying 183 minutes, tested unit, when cycling power on unit different time gets displayed, call tech line to diagnose further, per tech line there is a glitch in the UI and will need to get replaced, ordrng 1 W11113731 (User interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78738
Luis
Job Details: 09/14/2022
"Arrived on site for loud noise. Diagnosed damper gears making loud noise,damper was recently replaced from original tech will order new damper and install under APPLIANCE EXPRESS 1 year warranty will order housing insulation incase needed ; ordrng 1 WP13012402 (Insulation) and 1 WPW10594330 (Damper control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS02
Near Austin, TX 78733
Scott
Job Details: 09/14/2022
"Arrived on site for dispenser leaking . Found ice chute door is sticking open . Ordering motor with bracket and chute door . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10546285 (Motor w/ bracket) and 1 WP2180353 (Chute door)"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 09/14/2022
"Arrived to inspect dispensing issue. I enter service test mode and found F5E2 and F8E1 stored in memory and I cleared for testing. All functions within manual test mode were present and the detergent pump operated as designed. Further inspection revealed excessive debris within the dispenser area and was likely causing water to flow into the detergent reservoir and causing the detergent to be contaminated with water. The debris was heavy enough that simple cleaning will not remove it. The unit will require a replacement dispenser assembly. ordrng 1 W11524106 (Drawer (Dispenser Assy))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Belton, TX 76513
Tyler
Job Details: 09/14/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps over 50 in both compartments. Found following results for thermistors: P5 1&2 thermistor (5.13k), p5 3&4 thermistor (5.12k), p8 1&2 thermistor (8.9k). Found all fans and compressor running. Found little to no heat transference from high side lines. Found no frost pattern on either coil. Found unit had sealed system failure. Reported findings to customer. Informed MS of circumstances regarding call. Office to reschedule if customer authorized repairs. Call complete ; ordrng 1 W10779331 (Compressor) and 1 W11357917 (Fc evap coil) and 1 W10643261 (Rc evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogenstuff (Nitrogen/kit) and 1 Cnote (Please read att. Note)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Del Valle, TX 78617
Joe Z
Job Details: 09/14/2022
"Arrived onsite for STOPPED MAKING ICE. SCREEN IS HAVING ISSUES, UNABLE TO MAKE OUT THE NUMBERS. Upon arrival inspected unit and found UI is failing. Need to replace UI. Replaced UI. UI now functioning correctly but water display light remains lit dim. Ran harvest test on icemaker and passed. Forced call for water at ice maker and it filled. Customer will monitor ice production.Also customer mentioned Lighting out again. Found FC and Top of RC are out. Called techline for assistance tech said that service pointer s191sq ordrng 1 W11256298 (Left door) and 1 Autho (Autho) and 1 W11239944 (Module harness) and 3 W10695459 (Module)s"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Georgetown, TX 78628
Lou
Job Details: 09/14/2022
"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack left adjuster broken. I removed the rack and found only the adjuster was broken and after researching the part, I found it is out of stock with no ETA. I advised the customer of my findings and advised I could order the part but there is no date of arrival. Customer found the part online and ordered the part and advised they would repair it themselves. Rack left on top of the countertop with pieces of the adjuster next to it. No water leaks observed during service, job completed.; ordrng 1 WPW10546503 (Adjuster)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Kimo
Job Details: 09/14/2022
"Arrived onsite for refrigerator that is having electrical issues. Upon inspection I found that the pantry Ui would not respond to touch and the only way to get the door ajar light to turn off was to unplug that ui, after doing so the ice maker cycled and the water dispenser started working as well; ordrng 1 WPW10769076 (CNTRL-ELEC)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78717
Kimo
Job Details: 09/14/2022
Arrived onsite for dishwasher with a water leak at the bottom. Upon inspection I found leak coming from the Sump&motor. I installed new Sump&motor and tested unit and found unit operating as designed no leaks; ordrng 1 D2C.W11172908 (D2C.SHIELD)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78628
Maurice R
Job Details: 09/14/2022
Arrived onsite for icemaker making noise. On inspection found that the drain pump was cavitatating. Ordering the pump. No leaks detected during during the time of service. ; ordrng 1 W10825875 (Drain pump)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Maurice R
Job Details: 09/14/2022
Arrived onsite for install previously ordered parts. Removed the oven door out of the box and found out it was a cook top. Reordering the new part. Part on order.; ordrng 1 W11455430 (Oven door)
We serviced a
KENMORE MICROWAVE
Model 790.4911341
Near Austin, TX 78759
David S
Job Details: 09/14/2022
Arrived on site for error code f84. I inspected the unit and work area. I found the cabinet fuse broken again. I unplugged the microwave and plugged it into another outlet.I tested the micr several times and found it working properly. I am ordering cabinet fuse. This is under a one year warranty. The office will reschedule.; ordrng 1 318647300 (Cabinet fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Temple, TX 76504
David Z
Job Details: 09/14/2022
"Arrived on site to follow up on refrigerator dripping when dispenser is used. Per previous diagnosis replaced filter housing, couplers, dual valve, and ran new water line to coupler. Called tech line due to drips persisting, SR7734590833. Tech Line had me disconnect the line at the door and run it. Line does not leak, only leaks when connected to door, indicating a failed water line in the door. Ordering new door to resolve. Office to schedule when we have new door.; ordrng 1 W11561286 (Freezer Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bastrop, TX 78602
Matthew
Job Details: 09/14/2022
"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found lights and fans on and running but no cooling in either compartment. Found no frost pattern on evaporator, only gurgling sounds from evaporator. Check compressor and found only drawing .29 amps. Unit has inefficient compressor. Will need to order sealed system repair. 3HR. . Ordering compressor, evaporator dye dryer, access valve. Unit R600. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Lou
Job Details: 09/14/2022
"Arrived on site to inspect dishwasher control not working properly. Upon further inspection, the customer advised that the control panel lights were constantly blinking and they couldnt get it to stop then eventually they did stop. I found the start button light and drying light currently on when they should be off as the unit is in standby mode. I placed the unit in diagnostics and checked error codes and found F10E2 and F2E1. I noticed the some of the digits on the display were missing. Cleared the codes and tested the unit. Unit is operating as designed. From experience with this unit and the F10E2 error code, I removed and replaced the main control and vent assembly. I recommended that the customer not use the unit until we can get back with the User Interface control. I am ordering the UI and scheduled return service for 09/19/22. No water leaks observed during service.; ordrng 1 W11460962 (User interface)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Georgetown, TX 78633
Paul
Job Details: 09/14/2022
Arrived onsite for a refrigerator not cooling good in the FC again since the previous repair. I could see frost build up on the evaporator coil. I tested the bimetal from the jumper in the control box and found it open. I gained access to the bimetal and tested it finding it closed. I found the pink wire in the molex connector corroded and pushed partially out of the connector. I cleaned the pin and pushed it in place. I tested again from the control and found it good. I ran defrost in diagnostics and the unit worked as designed. I removed the remaining frost with my steamer. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Blanco, TX 78606
Andrew
Job Details: 09/14/2022
Arrived on site to test unit for not cooling properly and ice melting. Found condenser motor and compressor running pulling .9amps. Unit put itself into defrost cycle. Was not able to get FC temp below 37. Spoke with Techline and advised replacement of compressor per service pointer W11634348. Needing 2hrs on return visit and SS tech. Office to reschedule. SR#7734589124; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (Ive drier) and 1 W11506635 (Access) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Georgetown, TX 78626
Maurice R
Job Details: 09/14/2022
"Arrived onsite for for dryer not drying. Put unit in diagnostics mode found error F2E1, turn unit on did not see the unit igniting. Tested the ignitor got 70 ohms. Tested the thermal high limit was good. Tested the cutoff switch in one side was lifted up. Removed it and found it was broke Tested the valve coils in found OL between pins 1 an 2, replaced coils. Order the cutoff switch. No gas leaks detected during time of service. ; ordrng 1 WP8573713 (Cutoff)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78738
Leonardo
Job Details: 09/14/2022
Arrived on site to test unit for unit leaking from center burner. Found leak coming from tubings and burner. Ordering parts office to reschedule ; ordrng 1 W10545801 (Center tubing) and 1 W10545800 (Center tubing simmer) and 1 WPW10639175 (Center burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Leander, TX 78641
Vincent
Job Details: 09/14/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was making noises and not cooling. Unit was unplugged for a couple of days, I plugged unit back in to the power outlet and unit was cooling just fine. Service pointer for rotor getting stuck. Ordering parts to do sealed system and office to reschedule. HAS ALUMINUM CAP TUBE!!! No leaks where observed during service.; ordrng 1 W11370574 (Compressor) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600Kit (R600Kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Briarcliff, TX 78669
Leonardo
Job Details: 09/14/2022
Arrived on site to test unit for upper rack falling. Test unit and found broken left adjuster for 3rd rack. Ordering adjuster office to reschedule ; ordrng 1 W11551395 (Left 3rd rack adjuster)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/14/2022
Arrived on site to test unit for tripping breaker. Replaced control and was unable to get motor to agitate or spin. Kept getting active error f7e3(basket engaged during wash). Swapped actuator with multiple ones I have in stock with same outcome. Recommend replacing motor and run cap. Office to reschedule. ; ordrng 1 W11026785 (Drive motor) and 2 W11395618 (Capacitor)s
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/14/2022
"Arrived on site to test unit for acting erratic. Found unit was able to go into diagnostics but wouldnt engage into diagnostic cycle. Looked underneath and found all components underneath unit corroded/rust. Harness is corroded. Customer stated unit did leak. Not confident repairs would hold. Recommend replacing gearcase, slider, rotor, stator, drain pump, clutch, lower harness, control, console, latch, suspension, wash plate, spaner nut and inlet valves. Would need 2hrs on return visit. SR#7734586217; ordrng 1 W11032711 (Washer) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11409746 (Harness) and 1 W10902814 (Wash plate) and 1 W10909670 (Spaner nut) and 1 W10876600 (Drain pump) and 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 09/14/2022
"Arrived on site to replace previously diagnosed control and Valve, replaced control but valve is needed as well, valve that was provided was incorrect, ordering part, customer would like this fixed ASAP , office to reschedule ; ordrng 1 W11513255 (Valve)"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Dripping Springs, TX 78620
Justin
Job Details: 09/14/2022
Arrived on site for a washing machine with the UI not functioning properly. I test the unit and found the UI completely unresponsive. I checked voltage at the wall and found it good. I then checked voltage going to the UI and found it good. This indicates a bad UI. I am ordering the UI to install. Office to reschedule. ; ordrng 1 W10911043 (UI)
We serviced a
WHIRLPOOL FREEZER
Model KRSC703HPS00
Near Leander, TX 78641
Kimo
Job Details: 09/14/2022
"Arrived onsite to install previously diagnosed parts. Upon installation of new gasket it tore on the bottom I and ordering and new gasket and setting rerun ; ordrng 1 W10355588 (GASKET-DOOR,SERVICE, RC)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Austin, TX 78734
Justin
Job Details: 09/14/2022
Arrived on site for a wall oven that would shut off sometimes when using the oven after opening the door. They also found the on/off button sound would intermittently go off on its own. On arrival the UI was already glitching out. I powered the unit off and it went away. I then put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I found the console bad and needing replacement. I am ordering the part to install and the office will reschedule. The customer also expressed concerns about the microwave. They found that sometimes hen they close the door the interior lights would still be on. I found that the unit will run as designed though when shut properly. I walked the customer through proper operation on closing the microwave door. ; ordrng 1 W11449292 (Console)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/14/2022
"Arrived on site for an ice machine not producing ice. On arrival the customer showed me a picture of ice production after about 3 days and it was maybe a cup worth of ice. However, on arrival the ice bin was full. Upon further inspection I found the ice possibly thinner than it should be when on the thickest ice setting. I watched the unit harvest and found the water level going into the reservoir possibly to low, but the incoming stream seemed to be fine. I put the unit into diagnostics mode and everything passed. I called techline and spoke to Rob and kept SR# 7734532571. Rob had me walk through diagnostics in a way to find the water level not working properly. He recommended replacing the harness and recirc pump. Ordering both parts because the pump on hand was damaged. Office to reschedule. ; ordrng 1 W11542867 (Recirc Pump) and 1 W11126268 (Pump Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Marcos, TX 78666
Andrey
Job Details: 09/14/2022
"Arrived on site to test unit for no cool tested unit found compressor running, compressor at normal temp, exposed evaporator and found no frost or any condensation, unit developed a leak, will need a sealed system to fix issue, ordering compressor, evaporator, nitrogen, access valves and UV dye drier ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dye drier)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spicewood, TX 78669
Justin
Job Details: 09/14/2022
Arrived on site for a washing machine with no power. On arrival the customer stated the real issue was she could start a cycle and then nothing would happen. I test the unit and found all components ran as designed except the spin/agitate. I found the motor would hum but not move. I gained access to the bottom of the unit to ohm out the capacitor. I found it bad. I am ordering the cap to install. Office to reschedule. ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrey
Job Details: 09/14/2022
"Arrived on site to test unit for vibration noise, tested unit found RC evaporator completely frozen over, damper staying open and frosted up, left and right RC led lights are out, freezer light is out as well, ordering led modules, damper, drip pan, silicone and deli UI, office to reschedule ; ordrng 4 W11462342 (LED module)s and 1 WPW10248595 (Damper) and 1 W10695459 (FC LED module) and 1 W10799425 (RC evaporator fan with thermistors) and 1 W11048823 (Deli UI assembly) and 1 W10841140 (Clear silicone) and 1 W11457241 (Drip pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Austin, TX 78738
Luis
Job Details: 09/14/2022
"Arrived on site for no cool. Removed cover found dye leaking from manufacture weld joint,called tech support unit will need a new evaporator due to manufacture defect. SR#7734589187; ordrng 1 W11507067 (Evaporator) and 1 Wpw10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC2
Near Austin, TX 78747
Scott
Job Details: 09/14/2022
Arrived on site for detergent tray overflowing . Ran diagnostics. Found valve not shutting off properly . No faults found with balance . Recommended some loading tips . Ordering valve . No water leaks detected at time of service. Job complete ; ordrng 1 W11096268 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Cliff
Job Details: 09/14/2022
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found pantry control and wiring corroded and ui not cycling defrost. Pantry door, pantry control, and ui needs to be replaced to complete repair ; ordrng 1 W10815669 (Door) and 1 WPW10769076 (Pantry control), states that autho needed"
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ01
Near Austin, TX 78704
Scott
Job Details: 09/14/2022
Arrived on site for fridge making loud noises periodically. Found door not sealing properly causing an air gap. Tried adjusting hinges and feet . Still have gap. Ordering hinges Shims . Call to set return ; ordrng 2 4387828RP (Shims)s and 1 W11265573 (Closer) and 1 W11312624 (Hinge) and 1 W11264644 (Washer) and 1 W11312622 (Hinge)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/14/2022
Arrived on site to test unit for stop spinning mid cycle and when attempting to restart motor will not spin. Found unit working as designed currently. Unable to mimic issue. Spoke with Techline and advised replacing drive motor. Office to reschedule. 2man not necessary. Office to reschedule. SR#7734583000; ordrng 1 W11209428 (Drive motor)
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Round Rock, TX 78665
Cliff
Job Details: 09/14/2022
Arrived on site to diagnose a dishwasher with damage to door. Found outer door panel dented and it will need to be replaced to complete repairs. ; ordrng 1 W11505444 (Panel)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, TX 78660
Cliff
Job Details: 09/14/2022
"Arrived on site to diagnose a washer that is not cycling properly. Found unit resetting when motor runs. Replaced capacitor and actuator, and unit spun but reset during agitation. Ordering motor and control to correct issue. ordrng 1 W11170317 (Control) and 1 W10890624 (Motor)"