Service History 48 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RBS01

Near Austin, Texas 78738

James K

Job Details: 11/06/2025

"Arrived on site for moisture forming in the vertical mullion. Upon arrival, entered diagnostics and switched vertical and horizontal mullion activations to off and Defrost Mode to basic. Advised customer the moisture will not go away 100% but will relieve the moisture after setting changes. Customer agreed. Unit is functioning as designed. No water leaks detected at this times. No parts needed"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS01

Near Lakeway, Texas 78734

James K

Job Details: 11/06/2025

"Arrived on site for for temperature staying 177. Upon arrival, found temp mode was set to Celsius. Corrected to Fahrenheit and tested. Unit is heating as designed. Advised customer on settings and options. Collected service fee of $149.99 plus tax totaling $162.36. No parts needed. $162.36 CC Auth# 93K3T9"

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Austin, Texas 78734

James K

Job Details: 11/06/2025

"Arrived on site for unit making squealing noise. Upon arrival, proceeded to disassemble unit and found tension pulley shaft rusted. Cleaned shaft and applied bearing grease and installed new WP6-3700340 bearing and WP33002535 belt. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RW00

Near Tow, Texas 78672

Andrew P

Job Details: 11/06/2025

"WRFF3436RW00. Customer stated the refrigerator was not keeping temperature and her milk was spoiling sooner than the expiration date. I placed the refrigerator in diagnostics mode and checked thermistors in both refrigerator and freezer sections, thermistorstested good. . Inspected evaporator fan and baffle fan; both came on at proper speed with baffle functioning. Doors opened and closed properly. Refrigerator and freezer were both stuffed full of food, causing poor airflow. Used thermocouple to check temperatures inside refrigerator cabinet: top shelf, deli drawer, and front all around 32?F. Cabinet temperature is good. Advised customer to make space in the refrigerator for proper airflow and to avoid smashing items against top, air vents, or thermistor housing. This can cause inefficient cooling, spoilage, or freezing. Refrigerator is working as intended. No, leaks detected at time of service."

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS02

Near Burnet, Texas 78611

Andrew P

Job Details: 11/06/2025

"Ice machine KUID308HPS02 was reported by the customer as not making ice and not filling with water. Verified the unit failed to fill. Entered diagnostics and ran test five (water valve test). Checked voltage to the water valve and confirmed 120 volts. Determined the ice maker had a bad water valve. Removed and replaced the faulty water valve w10897719, powered up the unit, and observed the reservoir filling. The recirculating pump activated, and the unit began ice production. Ice machine is now working as intended. No leaks detected at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Burnet, Texas 78611

Andrew P

Job Details: 11/06/2025

"Refrigerator WRFF3136SZ00 verified F8E8 fault code, indicating bad ice maker. Placed unit into diagnostics and ran field test on ice maker. Ran harvest cycle, but it did not fill with water. Ohmed thermistor from control board; it was open. Ordered icemaker and water valve. No leaks detected at time of service. ; ordrng 1 W11758523 (Icemaker) and 1 W11766865 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF7736PV01

Near Pflugerville, Texas 78660

Andrew R

Job Details: 11/06/2025

Arrived onsite for buzzing noise. I found the noise to be coming from the bottom right. I also found the RC right door sagging lower than the left hand. Checked the rear and pushed the lines back to ensure nothing contact to the back panel. I releveled the unit and it's no longer buzzing. Call complete. No leaks. No parts installed.

We serviced a

WHIRLPOOL OVEN

Model RBS305PDS14

Near Austin, Texas 78734

James K

Job Details: 11/06/2025

"Arrived on site for broil element sparking. Upon arrival, found broil element corroded. Proceeded to replace WP9760771 element broil and WPW10207397 element. Tested unit and now unit is functioning as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pflugerville, Texas 78660

Andrew R

Job Details: 11/06/2025

Arrived onsite for temp issues. Customer stated it's cooling better after cleaning the condenser coil as it was clogged up. I found some frost buildup on the evaporator cover. I went to the rear and pulled off the drain line. After running it through water I found some debris coming out indicating a clogged drain line. I put unit in a short defrost and confirmed heater is working. I advised the customer to do a natural defrost as build up most likely occurred due to the clogged line. Customer agreed and signed waiver. Call complete. Charged service fee $162.36 CC Auth# VFE4C9

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Dripping Springs, Texas 78620

Brandon

Job Details: 11/06/2025

"Arrived on site to look at model JFFCF72DKL05 for customer complaint of mullion not attached. Found bottom part of mullion not attached to clip. I removed mullion and put back on clips the propper way, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model RF368LXPB0

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/31/2025

"Arrived on site to test unit for not heating properly, tested unit found it not get up to temp, tested thermostat and found off by 50 degrees, replaced thermostat and control and tested unit is now running as designed job complete installed WPW10181976, WP6610356"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Austin, Texas 78730

Luis

Job Details: 10/31/2025

"Arrived on site. Diagnosed gears on tracks misaligned causing ice build up ,replaced tracks realigned gears tested tracks,reinstalled drawers and door tested door operation good,checked door seal good. W11658402"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Austin, Texas 78731

James K

Job Details: 10/31/2025

"Arrived on site for unit making grinding noise when spinning. Upon arrival, proceeded to inspect underneath unit and found rotor bolt loose. Upon closer inspection, found gearcase oil on the rotor cup. Unit needs new gearcase. Ordering W11449841 gearcase. No water leaks detected at this time. No parts replaced. Customer requested for AM appointments on Wednesday Nov 5th ; ordrng 1 W11449841 (Gearcase)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Austin, Texas 78735

Leonardo

Job Details: 10/31/2025

"Arrived on site to inspect a microwave/oven combination unit with no power. Verified the breaker was in the ON position. Attempted to pull the unit out to access the junction box and control boards for testing but was unable to remove it. Removed the oven door, kick plate, bottom trim, and vent in an effort to gain access, but the unit remained stuck in place. Spoke with the tenant, who mentioned they had previously attempted to pull the unit out but it would not budge. Explained that the unit must be made accessible in order to perform electrical testing and any necessary repairs. Attempted to contact the landlord to discuss next steps, but the call went directly to voicemail.No further diagnosis could be performed at this time. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Uhland, Texas 78640

Andrey

Job Details: 10/31/2025

"Arrived on site to test unit for not heating properly, customer stated that clothes is still wet when the cycle ends, tested unit found air blowing out from the lint trap do to a completely restricted vent, advised customer not to use unit and contact contractor to resolve issue at this time job complete no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Kyle, Texas 78640

Andrey

Job Details: 10/31/2025

"Arrived on site to test unit for not heating, tested unit found failed coil valve, replaced and tested unit is now running as designed no leaks detected job complete installed WPW10328463"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78731

James K

Job Details: 10/31/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11664713 door seal. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Hays, Texas 78610

Andrey

Job Details: 10/31/2025

"Arrived on site to test unit for not heating, tested unit found gasket valve shut, customer was not aware that the unit required gas , turned valve on and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID308HPS00

Near Austin, Texas 78746

Luis

Job Details: 10/31/2025

"Arrived on site for no ice. Diagnosed a defective grid cutter, replaced grid cutter and bin thermistor ran diagnostic all test passed. Wpw101511923,w10919199"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kyle, Texas 78640

Brandon

Job Details: 10/31/2025

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB, calibrated and tested, unit tested good. Part used w11603810"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near New Braunfels, Texas 78130

Tim M

Job Details: 10/31/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival, customer reported an additional concern, ice container stuck and unable to dispense ice. Tested dispenser function and verified proper motor operation, but container was seized in housing. Removed container and found retainer clip deformed, preventing proper removal and reinstallation. Replaced ice container (W11185686), HV control (W11043763), UI (W11542754), and evaporator harness (W11334745). Reassembled unit and restored power; unit powered on without PO message and began cooling properly. Advised customer to monitor temperatures and allow 2448 hours for the unit to reach set point. Unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Austin, Texas 78725

Joe Z

Job Details: 10/31/2025

"Arrived on site for washer MVWB835DW1 to install previously ordered parts . Used 6 W11027980 screws, slider W10734521, stator W10915700, rotor W10915701, clutch W10754448, wash plate W10902814,spanner nut W10909670, and gearcase W11393685. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS3

Near Austin, Texas 78728

Scott

Job Details: 10/31/2025

Arrived on site for glasses are cloudy . Ran diagnostics. No error codes . Unit passed test wash . Lots of suds at end of cycle . Advised on soap usage . And recommended using afresh dishwasher cleaner . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Austin, Texas 78753

Justin

Job Details: 10/31/2025

"Arrived on site for unit having a long, dry time. Inspected unit checked airflow found airflow good. Inspected element found element is coming on. Tested heat found heat not fluctuating properly. THRMST FiX not working properly. Ordering part set return 11/5; ordrng 1 WP3387134 (THRMST FiX)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Austin, Texas 78726

Scott

Job Details: 10/31/2025

"Arrived on site to replaced damaged fridge WRB322DMBM05 door . Replaced fresh food door and nameplate plate 13107554SQ, W11223753. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT06

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/31/2025

Arrived on site to refrigerator WRT311FZDT06 to install previously ordered part. Replaced valve WPW10279909. Test unit and is filling correctly. No leaks present. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Smithville, Texas 78957

Joe Z

Job Details: 10/31/2025

"Arrived on site for washer WTW8127LC1 with issue of water fills slowly . Upon arrival , ran diagnostics and get error codes F0-E3 over load, F8-E1 long fill. Ran components test and found cold valve has failed. Test water pressure from supply and is good. Replaced drawer valve assembly W11621181. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/31/2025

"MVWC565FW1 rebuilt washer due to agitator seized onto drive shaft. Installed gear case W11454734 onto outer tub. Installed tub into washer with new suspension rods W11130362. Installed motor w11026785, splutch kit W10721967, capacitor w11395618, belt wpw10006384, belt coverwpw10427633, drain pump w10876600, actuator w10913953, inner basket w10752719, filter cover wpw10215093 and screws wp8533953, harnessw11095106 , agitator w11550891 and bolt w10752187. Tested washer and confirmed functioning properly. No leaks detected at the time of service"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Killeen, Texas 76543

Robert

Job Details: 10/31/2025

"MVW7232HW0 Arrived on site for a washer with lid issues. On arrival, I verified lid has failed . I replaced the lid the tested, product is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Harker Heights, Texas 76513

Tyler

Job Details: 10/31/2025

"Arrived on site for range, not turning on after it preheated a 400 degrees. An arrival confirmed issue and found failure and control board when everyone was preheating. I replaced w11696067 control and preheated oven 500 degrees twice and found unit working as design call complete"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Leander, Texas 78641

Brandon B

Job Details: 10/31/2025

Arrived on site to install ordered parts for a dryer WGD4850HW2. Installed the bulkhead w10828431 but the blower is welded to the motor so im ordering a 279827 motor for return visit. ; ordrng 1 279827 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Austin, Texas 78754

Justin

Job Details: 10/31/2025

"Arrived on site for unit drain, pump constantly running. Inspected unit found water inside of dishwasher. Rand rain but unit would not drain, but motor would keep running. Unit is not draining properly but pump is running inspected more and found knockout at disposal wasn't removed. Remove knocked out and and vacuumed up water inside unit and cleared disposal line. Tested unit is now functioning properly and draining.No, leaks present at this time.Job completed"

We serviced a

WHIRLPOOL DRYER

Model WED5600SQ0

Near Killeen, Texas 76543

Robert

Job Details: 10/31/2025

"WED5600SQ0 Arrived on site for a dryer, not heating. On arrival, I verified that the dryer was not heating. Further inspection I found the THRMST-FIX has failed part# WP3977767. It wasn't sent with my parts, but I did have one in my personal stash that I was able to use. Installed part then tested product is working as its designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Harker Heights, Texas 76548

Tyler

Job Details: 10/31/2025

"Arrived on site for a refrigerator not cooling properly. On arrival, confirmed, failure and upon further inspection. I found the r c thermostator and harness for failing from the control ward and that the unit had a cooling issue in the upper half and was preventing the proper cooling in the freezer and preventing it for making ice. Also found coils underneath unit not cleaned. I cleared the coils of ice and dust in both compartments and under unit, then replaced W10837236 rc. Thermistor harness as well as W11457241RC drip PAN Because the one in the unit was broken in half. Informed customer to allow twenty four hours for unit to cool and fill the ice bucket and notify us if any issues returned, call, complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Killeen, Texas 76549

Robert

Job Details: 10/31/2025

"WRF535SMBM00 Arrived on site for a refrigerator making nosies. On arrival, I didn't hear anything sounds I asked the client if they recorded but they didn't. I wasn't able to hear any sounds. I did find two defective RC gaskets and a failed endcap. I'm ordering two rc gaskets and the endcap . I rescheduled the client for 11/4/25. No water leaks visible from the main water supply. ; ordrng 2 W10830162 (RC gaskets)s and 1 W10874836 (Endcap)"

We serviced a

WHIRLPOOL MICROWAVE

Model JMDFS30HM02

Near Austin, Texas 78731

James K

Job Details: 10/31/2025

"Arrived on site for unit not heating. Upon arrival, tested unit couple of times and heated properly. Continued to replace W11590863 magnetron as a precaution and made sure all connectors are tight. Reinstalled unit without mounting screws and unit found unit was not heating. Upon closer inspection, found one of the door switches on engaged causing not to heat. Proceeded to even out unit on the cabinet and remounted. Tested again and now unit is functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW2

Near Austin, Texas 78723

James K

Job Details: 10/31/2025

"Arrived on site for unit not filling with enough water. Upon arrival, found no error codes stored. Ran calibration and diagnostics and passed with no issues. Customer presented video of the washer not filling enough and found it was washing during the ProSoak. Advised customer to adjust Soil level and use Deep Fill if needed to have more water added during the ProSoak. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Austin, Texas 78752

Leonardo

Job Details: 10/31/2025

"Arrived on site to diagnose an electric range that was not heating correctly or not heating at all. Performed a full diagnostic and confirmed that all surface burners were operating properly, indicating correct power supply to the unit. Pulled the range out to access the rear components.Inspected and tested both bake and broil elements, as well as the oven temperature sensor. All components tested within proper resistance range and showed no visible damage. Tested the control board and found it not sending voltage to the heating elements, confirming a faulty control board. Replaced the control board and reassembled the unit. Tested oven operation by preheating to 350?F. The oven heated and cycled properly, maintaining the correct temperature. Job complete. Unit operating as designed. No one here to sign"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, Texas 78759

Scott

Job Details: 10/31/2025

"Arrived on site for fridge not making ice and leaking . Ran ice maker error test and got E2. Ran harvest test and IM timed out . IM fill test passed but found leak from valve and fill tube connections. Also ran fan test for ice box and got a weak flow . All other fans are working , no issues with lights or deli control. Ordering ice maker ,valve , fill line , and ice box fan . No other leaks detected at time of service. Return set 11/5; ordrng 1 W10846539 (Ice box fan) and 1 W11686799 (IM fill tube)"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Belton, Texas 76513

Tyler

Job Details: 10/31/2025

Went to report findings to tech line while on site and was informed.That unit is already been approved for a product exchange and whirlpool will contact customer under case#21256536. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Austin, Texas 78744

Joe Z

Job Details: 10/31/2025

"Arrived on site for range WFG550S0LZ4 with issue of gas smell. Upon arrival, inspected unit. The gas smell is when oven is used. Found air shutter on burner is wide open. I adjusted shutter and test unit. Unit is operating as designed. No gas leaks present. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Salado, Texas 76571

Tyler

Job Details: 10/31/2025

"Arrived on site for dishwasher leaking. On arrival confirmed issue and found w 11649995 vent leaking. After replacing it, I found dishwasher, working as designed with no leaks call, complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78702

Scott

Job Details: 10/31/2025

"Arrived on site for dryer being loud . Ran diagnostics, no error codes . Dryer is vibrating and making g loud noise . Ordering noise reduction kit , Return 11/4Maintenance not on hand to sign ticket. ; ordrng 1 W11401018, (Noise kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Cedar Park, Texas 78613

Miguel

Job Details: 10/31/2025

Arrived on site for washer taking too long during the cycle. Found soring cap broken. Replaced cap. Entered diagnostics and found no errors. Ran automatic test and all components passed. Called tech support. Gave findings. Be mindful the unit adds time on its own due to load constraints and water pressure. It will automatically add more time according to sensors. Unit is working as designed. Refer to customer service. Case # 21424150

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Maxwell, Texas 78656

Brandon

Job Details: 10/31/2025

"Arrived on site to look at model WRS315SDHZ17 for customer complaint of loud noise and not cooling properly. Found ice maker fill tube issue as well as evaporator fan motor. I replaced fill tube and evaporator fan motor, unit tested good. Parts used wp2315549 and w11750811"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Austin, Texas 78721

Matthew

Job Details: 10/31/2025

"Arrived onsite for KRFC300ESS09 refrigerator needing freezer door replacement. Replaced 12002497 gear set, W11028221 lower rail shaft, and 12977880SQ freezer door. Unit now functions as designed. No leaks observed, job complete."

We serviced a

MAYTAG WASHER

Model MVWB765FC4

Near Cedar Park, Texas 78613

Miguel

Job Details: 10/31/2025

Arrived on site with parts ordered. Entered diagnostics and reset codes. Recalibrated and ran automatic test cycle. Working as designed. Call complete. W11162441

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Buda, Texas 78610

Brandon

Job Details: 10/31/2025

"Arrived on site to replace previously diagnosed parts, I replaced diverter, diverter cover, and lower spray arm,unit tested good. Instructed customer to clean unit with dishwasher cleaner. Parts usedw11550888, w11580016 and w11743983"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Cedar Park, Texas 78613

Miguel

Job Details: 10/31/2025

"Arrived on site for refrigerator not making ice and making a noise. Temps are 1 and 37. Entered diagnostics. Ice fan works. Got e5 icemaker code. Tested and icemaker cycled with no issues. Tested fill valve and it activated but no water. Entered fill tube heater test. Got 126v bk-rd. Found clicking noise was from the damper. Replaced control,damper and fill tube heater. Verified operarion. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 10/31/2025

"Arrived on site for washer running drain all the time. Confirmed drain starts as soon as it is plugged in. Found f3e1. Made sure wiring was good, pressure hose is clear. Replaced main control. Verified operation. Call complete. W11607637"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Temple, Texas 76501

Tyler

Job Details: 10/31/2025

"Arrived on site towards dryer, not turning itself off. On arrivql found ti mer harness not connected and timer couldn't advance. Reconnected, harness and found drier, working as designed call complete"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Temple, Texas 76504

Tyler

Job Details: 10/31/2025

Arrivec on site for range not turning on. On arrival confirmed issue and found breaker tripped. Found failure in control after isolation of both elements and i replaced w11696067. Also instructed customer on next steps if nuisance tripping reoccurs. Unit was able to heat to 500 degrees call complete

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Austin, Texas 78747

Matthew

Job Details: 10/31/2025

"Arrived onsite for MVW6500MBK0 washer stuck on sense mode. Upon arrival, noticed tub had not drained and observed F9 /E1 error (drain pump) after running diagnostics. Discovered broken wire on pump, replaced wire with truck stock, and secured with W11755726 clip via service pointer. Ran test cycle, unit now functions as designed. No leaks observed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Braunfels, Texas 78130

Tim M

Job Details: 10/31/2025

"Arrived on site to test unit WTW4816FW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 10/31/2025

Arrived on site for control board not working. Hooked back up to water. Tested and found no errors. Ran automatic test and all components passed. Replaced board as precaution. Verified operarion. Call complete

We serviced a

MAYTAG DRYER

Model Med7230hw1

Near Lakeway, Texas 78738

Brandon

Job Details: 10/31/2025

"Arrived on site to look at model Med7230hw1 for customer complaint of unit making noises. I replaced repair kit and added sound pads to exhaust pipe, unit is still making loud noises. Sounds like sheet metal vibration and then it gets louder during course of the cycle. Uncertain where noise is coming from. Will need to replace motor, wheel, blower housing, blower shield, front bulkhead, rear bulkhead, and drum. Ordering parts. ; ordrng 1 W10242878 (Motor bracket) and 1 W11162465 (Rear bulkhead) and 1 W10685669 (Blower housing) and 1 W11257251 (Blower shield) and 1 W11162467 (Front bulkhead) and 1 Cnote (2 hour job) and 1 W10545923 (Drum)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78738

Brandon

Job Details: 10/31/2025

"Arrived on site to look at model WED4815EW1 for customer complaint of noise issue. Found rock between drum and seal, I removed rock, unit tested bad for air flow. Instructed customer to contact vent cleaning company to have vent cleaned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78704

Luis

Job Details: 10/31/2025

"Arrived to unit 174,diagnosed a defective fresh food door replaced door checked door operation and seal good. No one available for signature Lw10912075,w11223753"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430IL03

Near Driftwood, Texas 78619

Leonardo

Job Details: 10/31/2025

"Arrived on site to replace the magnetron, inverter control board, and waveguide cover. Disconnected power to the unit and carefully pulled the microwave out of the cabinet to gain access to internal components. Removed the necessary panels and replaced the magnetron, inverter control board, and waveguide cover. After reassembly, restored power and tested the unit by heating a cup of water. Verified that the unit operated properly the magnetron energized, the fan and turntable functioned correctly, and the water heated to the expected temperature. No error codes were displayed during or after operation. Job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS05

Near Georgetown, Texas 78628

Lou

Job Details: 10/31/2025

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the center burner head and tested. I found the gas ports on the old head were clogged, but also found that both orifices were clogged as well. I cleaned both orifices and retested, and the unit is operating as designed. No gas leaks were detected during service, job completed. W11217186"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Leander, Texas 78641

Brandon B

Job Details: 10/31/2025

Arrived on site to install ordered parts on a dryer WED5620HW2 installed the motor w11364931 and wheel wp697772 and tested it. Unit is heating and tumbling as designed.

We serviced a

WHIRLPOOL COOKTOP

Model WCGK7536PS01

Near Georgetown, Texas 78628

Lou

Job Details: 10/31/2025

"Arrived on site to inspect cooktop WCGK7536PS01 ignitors arcing while the switches are in the off position. Upon further inspection, I found the unit unplugged and tested the outlets to find they are wired properly with good polarity. I plugged the unit in, and immediately, all of the ignitors began to arc without me turning any of the burners on. I cycled power to the unit and gained access to the spark module and harness. I found the L1 and Neutral connectors were switched at the module and corrected. Retested, and the ignitors continue to arc without turning the unit on. I inspected the ignition harness on the valves and found the center burner valve ignition harness wasn't seated properly and corrected (photos). Retested, and the unit is operating as designed. No gas leaks detected during service, job completed. No parts installed and no one on site to sign for the receipt."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Leander, Texas 78641

Brandon B

Job Details: 10/31/2025

Arrived on site for a refrigerator WRF767SDHZ01 with lights going out. Found the lights blinking randomly. When I removed the top left side light i found it was completely formed in. The connector came off the wires which are stuck in the insulation. I tried to pull them out but it's too far to reach. I explained the situation to the customer and that it's not serviceable.

We serviced a

JENN-AIR COOKTOP

Model JGD3536WS01

Near Austin, Texas 78746

Matthew

Job Details: 10/31/2025

"Arrived onsite for JGD3536WS01 cooktop needing full rebuild. Replaced WP7527P003-60 center rear orfice holder, WP7527P031-60 left front orfice holder, 74007736 orfice, 74007735 orfice, and WP3368921 screws. Unit now functions as designed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near New Braunfels, Texas 78130

Tim M

Job Details: 10/31/2025

"Arrived on site (Unit 11208) to test unit WRT549SZDM06 for chemical smell. Upon arrival, maintenance stated the unit was recently installed and within 24 hours of initial operation a strong chemical odor developed. They unplugged the unit and have not used it since. Accessed evaporator compartment and inspected components; found defrost heater making direct contact with the evaporator plenum and adjacent insulation material, causing localized melting and producing the chemical odor. Contacted Techline to document findings under case number 21429747. Per Techline, heater must be repositioned and secured away from foam components, evaporator plenum requires replacement, and permagum must be applied within RC air channels to restore airflow integrity where foam was damaged. Ordering all necessary parts; no parts installed at this time. Rescheduled return visit for 11/05.; ordrng 1 W10919804 (Evap plenum) and 1 W11510096 (Evap cover) and 4 212643 (Permagum)s"

We serviced a

WHIRLPOOL OVEN

Model WOC54EC7AS03

Near Kempner, Texas 76539

Robert

Job Details: 10/31/2025

"WOC54EC7AS03 Arrived on site for an in wall oven, not heating correctly. On arrival, I ran diagnostic and found error code F5E4 and failed door latch. The oven door wasn't closing properly due to the gasket and the door latch . Ordering door latch for oven and gasket. Office, please reschedule the client for the next available date. Returning parts just in case needed.; ordrng 1 W10883049 (Door latch lower oven) and 1 W10856596 (Oven gasket)"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near San Marcos, Texas 78666

Tim M

Job Details: 10/31/2025

"Arrived on site to test unit WFG505M0BS3 for control issues. Upon arrival, customer stated that when starting a bake cycle, after approximately 5 minutes the control goes dark and the clock resets to 12:00, as if power to the unit had been interrupted. Tested unit under normal operation and was unable to replicate the failure. Customer further stated the issue typically occurs when the timer is active for about 15 minutes. Ran bake cycle with timer engaged and again could not duplicate the condition. As a precautionary measure, replaced control (W11126814) and verified proper installation. Tested all oven functions; control remained stable and cycle completed without interruption. Unit operating as designed, no gas leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kempner, Texas 76539

Robert

Job Details: 10/31/2025

"KDTM404KPS0 Arrived on site for a dishwasher not working . On arrival, I tried running diagnostic but no response. I removed the kick plate, and I found water in the float switch area, preventing it to run after drying the float switch. After raising the legs, I ran diagnostic three times back to back, and no water leaks .I tested on normal wash no leaks . Product is working as its designed no parts used no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78746

Matthew

Job Details: 10/31/2025

"Arrived onsite for WTW5000DW3 washer not advancing to the next cycle. Upon arrival, ran diagnostics and observed F8/E3 (overflow) and F7/E5 (shifter fault) error codes. Initiated auto test and noticed the unit wasn't agitating or spinning. Replaced W10913953 shift actuator, ran another test cycle, and unit now functions as designed. No leaks observed, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near San Marcos, Texas 78666

Tim M

Job Details: 10/31/2025

"Arrived on site to inspect unit WFG505M0MS0 for glass issues. Upon arrival, customer stated the oven door glass had come loose from the retainer brackets and was hanging out of position. Verified condition and found outer glass panel disengaged from both lower retainers. Removed brackets, realigned glass panel, and reinstalled brackets ensuring proper engagement and secure fitment. Verified door operation and confirmed glass is seated and stable. Unit is now functioning as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kempner, Texas 76539

Robert

Job Details: 10/31/2025

"WTW4816FW3 Arrived on site for a washer with the pump running. On arrival, I verified the issue was l9ng drain a defective control board. Washer falls under service pointer to replace the control board. I replaced the control board, calibrated, and then tested the product, is working as its designed no water leaks visible from the main water supply."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Leander, Texas 78641

Brandon B

Job Details: 10/31/2025

Arrived on site for a refrigerator KRMF706ESS01 not making ice. Found the freezer is full of ice. Evaporator is completely frozen so I can't remove the foam insulation without damaging it. Advised customer to thaw it out before we come back to check the drain. Customer said he will call us back when this is done. Office will need to reschedule when the customer is ready. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Driftwood, Texas 78619

Tim M

Job Details: 10/31/2025

"Arrived on site to test unit MVWP575GW1 for no agitation. Upon arrival, customer stated the unit will not spin or agitate. Entered service diagnostics and found stored error codes F7E7 (motor unable to reach target RPM), F7E6 (motor fault), and F7E1 (basket speed sensor fault). Cleared error codes and initiated automatic test cycle. During agitation portion unit only emitted a low buzzing noise, indicating insufficient motor engagement due to capacitor failure. Tested run capacitor and found it out of capacitance. Ordering replacement capacitor to correct issue. No parts installed at this time. Rescheduled return visit for 11/04.; ordrng 1 W11227944 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Dripping Springs, Texas 78620

Tim M

Job Details: 10/31/2025

"Arrived on site to test unit MVWC565FW2 for excessive vibration and movement during spin. Upon arrival customer stated the unit becomes unbalanced easily and begins to walk during operation. Performed suspension test and found suspension rods excessively bouncy with minimal dampening action. Replaced suspension assembly (W11130362) and performed calibration cycle successfully. Verified smooth operation through high-speed spin test with no abnormal movement or vibration present. Advised customer on proper loading practices, detergent use, and ongoing maintenance to prevent recurrence. Unit is now operating as designed, no leaks detected, job complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEB

Near Copperas Cove, Texas 76522

Robert

Job Details: 10/31/2025

"MFI2569VEB Arrived on site from previous visit to install parts. I installed the damper and gasket tested product, which is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Georgetown, Texas 78628

Lou

Job Details: 10/31/2025

"Arrived on site to inspect dishwasher WDT751SAPZ0 control panel not working. Upon further inspection, I found the control panel/console fascia peeling off. Once the unit had power, I found the display was not functioning properly. I was able to get the unit into diagnostics, but it would not show any error codes. I tested the unit in diagnostics, and it operated as designed except for the control panel. I am ordering the control panel/console and will replace the console and UI upon return service. Scheduled return service for 11/07/25 per customer request. Unit left unplugged, and no water leaks observed during service. RETURNING TECH TO REPLACE CONSOLE AND UI.; ordrng 1 W11460908 (Console)"

We serviced a

WHIRLPOOL WASHER

Model MTW5605RW0

Near Austin, Texas 78748

Brandon

Job Details: 10/31/2025

"Arrived on site to replace previously diagnosed parts on model MTW5605RW0. I replaced wire harness, unit tested good part used w11643701"

We serviced a

WHIRLPOOL OVEN

Model KOEC530PSS01

Near Leander, Texas 78641

Brandon B

Job Details: 10/31/2025

Arrived on site for a oven KOEC530PSS01starting clean cycle randomly. Found no errors and everything is working as designed. I replaced the control w11448962 and tested upper and lower. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ20

Near Georgetown, Texas 78633

Jonathan M

Job Details: 10/31/2025

Arrived on site for refrigerator model WRS315SDHZ20 dripping water from the water dispenser. Inspected unit and work area. Customer advised that water drips onto the front of the freezer door after dispensing. Advised customer that a brief drip at the end is normal but should stop. Customer noted it drips a couple of times within minutes and runs down the door. Tested unit and confirmed complaint. Found water getting stuck in the water dispenser housing and slowly dripping. Replaced ice door W11678839 and tested unit. Unit now works and operates as designed with no abnormal dripping present. No leaks were observed during service. W11678839

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, Texas 78753

Justin

Job Details: 10/31/2025

"Arrived on site for unit not washing. Upon arrival spoke with customer, she says unit cycles.All the way through, but her clothes are still coming out dirty ever.Since they got the unit. Rand diagnostics found no error codes ran test. Cycle unit ran test cycle, just fine. Darren, test cycle, all components are working properly. Inspected basket and found knockout holes.Not all knocked out. Unit will need a new basket. Ordering basket office to reschedule; ordrng 1 W11172199 (Basket)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Georgetown, Texas 78633

Jonathan M

Job Details: 10/31/2025

Arrived on-site for washing machine model WFW560CHW4 that is shaking and making a banging noise. Inspected unit and work area. Customer advised that the machine has been doing this since they moved in and that the unit seems unlevel. Checked the machine and found it not leveled properly. Checked the back and found the shipping bolts had been removed. Found the suspension was good and leveled out the machine. Ran the unit through diagnostics and found no stored error codes. Ran the unit through diagnostic testing and found the machine beginning to work and operate as designed with no abnormal sounds present. Call complete. No parts were installed and no leaks were present during service.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/31/2025

"Electric dryer model MED4500MW0. Customer reported a glowing red light from the back of the dryer and a burning smell. Removed back panel and verified interior was full of lint, with some burnt. Replaced heating element 279827 and vacuumed all excess lint. Advised customer that wall vent is completely plugged, causing no airflow, excess lint buildup, and longer dry times that could lead to other component failures. Customer noted maintenance had previously cleaned it, but advised professional cleaning is needed. Dryer now works as intended, but vent requires professional cleaning."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ00

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/31/2025

"On refrigerator model WRFF3536SZ00, removed right side door and replaced right lower hinge w11758309, then reinstalled new door. Adjusted freezer door because it was off track; it now closes properly. Noticed a crease on the new door top left side. Will need to order right side refrigerator door w11758577, but unit is working properly. No leaks detected time of service. No parts ordered.; ordrng 1 w11758577 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVB01

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/31/2025

Refrigerator ED5FHEXVB01: Manually cycled ice maker; it harvested but did not fill with water. Verified water valve WPW10280475 to ice maker was faulty. Removed and replaced water valve WPW10280475. Retested ice maker; it harvested but started leaking from underneath. Removed and replaced ice maker WPW10350003. Cycled ice maker again; it filled with water and is working as intended. Advised customer it will start making ice in a few hours. No leaks detected at time of service.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Austin, Texas 78756

Matthew

Job Details: 10/31/2025

"Arrived onsite for JFFCC72EHL02 refrigerator needing SS repair. Replaced W11592010 compressor and W10843121 drier. Plugged unit back in, instructed customer to put a bottle of water in the freezer and wait 48 hrs to ensure temperature stabilizes. No leaks observed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS3

Near Round Rock, Texas 78665

Andrew P

Job Details: 10/31/2025

KDTE204KPS3. Customer stated that he would only get 3 or 4 washes before the dispenser would empty. Removed outer door panel and checked dispenser; it had a small leak. Removed and replaced dispenser assembly WPW10655399. Ran unit; functioning properly. No leaks at time of service. Advised customer he should get 20-25 washes before refilling rinse aid.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS1

Near Round Rock, Texas 78665

Andrew P

Job Details: 10/31/2025

"Dishwasher WDF332PAMS1. Verified door came up about 1/3 of the way when opened. Adjusted hinges and springs; now door comes up 1 to 2 inches when opened. When pushed down, which is normal. Ran dishwasher. It filled, washed, and drained. No leaks detected at time of service. Dishwasher is functioning normally. This is a new build home.No, one is here to sign invoice"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Georgetown, Texas 78626

Jonathan M

Job Details: 10/31/2025

Arrived on site to install previously diagnosed part on washer model WTW7500GW2. Inspected unit and work area. Replaced inlet valve W11165546 and tested the unit. Found unit working and operating as designed with no leaks present during service. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Round Rock, Texas 78665

Andrew P

Job Details: 10/31/2025

"Gas cooking appliance WFG550S0LZ4. Customer stated that the igniter would click but not light. Verified igniter was grounding out and not igniting the gas. Removed and replaced igniter w11524031. Tested oven multiple times; it lit and heated properly. Oven working as intended. No, gas leaks detected at time of service."

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JB4

Near Dale, Texas 78616

Andrey

Job Details: 10/31/2025

"Arrived on site to replace previously diagnosed control, replaced control and tested unit is now running as designed job complete installed W11594224"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lockhart, Texas 78644

Andrey

Job Details: 10/31/2025

"Arrived on site to test unit for gas smell, tested unit found gasket smell only present when running oven, inspected and found gasket air mixture valve not adjusted properly causing incorrect combustion, adjusted mixture valve and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

MAYTAG OVEN

Model CWE5800ACS14

Near Austin, Texas 78754

Justin

Job Details: 10/31/2025

Arrived on site for light not working . Went to replace bulb but glass cover stuck . Ordering new receptacle office to reschedule ; ordrng 1 WP74011278 (Bulb receptacle)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78757

Justin

Job Details: 10/31/2025

Arrived on site for unit not heating. Upon arrival inspected unit tested air flow unit has hood air flow. Heating element is turning and heating. Spoke with residents informed me just long dry times. Tested heat at at the back temperature not fluctuating properly. Unit will need THRMST FiX ordering part return set 11/6. Uploaded copy of lease to sd; ordrng 1 WP3387134 (THRMST FIX)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Austin, Texas 78717

Justin

Job Details: 10/31/2025

"Arrived on site for unit not cleaning. Upon arrival, rand diagnostics and found no stored Eric codes at this time.. Ran test cycle and monitored unit sump and motor and drain pump are all working properly. Deer and cycle open door and found unit full of suds.. Remove suds with vacuum. Recommended to customer to start using liquid detergent. Unit is functioning properly and as designed to. No, leaks present at this time job completed"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Round Rock, Texas 78681

Justin

Job Details: 10/31/2025

"Arrived on site for unit leaking. Upon arrival, ran quick wash and removed toekick to monitor underneath. No active leak during wash. Customer stated.It only happens when unit is loaded with a full load..Called PR recommended ordering spray arms. Ordering parts office to reschedule.In a quarter.; ordrng 1 WPW10339588 (Spray arm) and 1 WPW10082841 (Top spray arm)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Round Rock, Texas 78681

Justin

Job Details: 10/31/2025

"Arrived on site for unit not draining. Upon arrival, rand diagnostics found no stored aero coats. Ran test cycle unit washed and drained at the end of cycle . Unit is functioning properly and as designed to. No, leaks present at this time job completed. No one on site for signature"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Cedar Park, Texas 78613

Justin

Job Details: 10/31/2025

"Arrived on site for unit not washing. Upon arrival inspected unit and found unit is not doing anything at all, not draining, not washing and unable to run test cycle. Rand diagnostics cannot find any stored error codes.But unit would not advance into test cycle.All leds would just stay illuminated. Replace control and tested unit is still not functioning properly.. Door latch, not sensing that door is closed ordering. Door latch.; ordrng 1 WPW10653840 (Latch)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Manor, Texas 78653

James K

Job Details: 10/31/2025

"Arrived to 10206 for unit not heating. Upon arrival, found blower motor was not running. Proceeded to replace W11441128 fan motor and W11552018 control. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC3

Near Manor, Texas 78653

James K

Job Details: 10/31/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W10545923 drum. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Georgetown, Texas 78628

Daniel A

Job Details: 10/31/2025

"Arrived on site to inspect refrigerator model WRS315SDHM12 making a loud sound. Upon further inspection, I found the noise originating from the condenser coil vibrating on the base. I noticed that the refrigerator was leaning forward. I adusted the refrigerator leveling and added some foam to the rear of the condenser and the sound is no longer present. The unit is operating as designed. No water leaks observed during service."