Near Round Rock, TX 78664
Dylan T.
Job Details: 01/13/2020
WASHER WHIRLPOOL WTW8500DW4 Arrived on site customer complaint was washer was making noise when he would do laundry put it in test mode couldn’t get it to make any noise customer showed me the video needs gear case
Near Lakeway, TX 78738
Robert
Job Details: 01/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on job for complaints of rack falling down, upon inspection we found the track was broken, replaced with new track and retested. Complete"
Near Temple, TX 76502
Arthur B.
Job Details: 01/13/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite to verify leak in SxS dual evaporator refrigerator. Removed unit cover and found dye dripping on steel to copper line at compressor. Removed all refrigerant and drier and installed new drier and repairs weld leak. Vacuumed unit down and charged with 5.3oz of R134a refrigerant. Reassembled and observed cooling. Found good frost pattern and no leaks in welds. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 01/13/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on job for complaints of gas leak, upon inspection we found no leaks on bubble test and no leaks at orifice, ordering valves. Office to reschedule ; ordrng 1 W10594392 (valve-gas) and 1 W10594393 (valve-gas)"
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2020
RANGE WHIRLPOOL RS696PXGQ2
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/10/2020
OVEN WHIRLPOOL WFG540H0ES0 Arrived on site customer complaint was oven wouldn’t come on and preheat found the wire harness chewed through replace the part ran the unit everything else went great
Near Temple, TX 76501
Al
Job Details: 01/10/2020
DRYER WHIRLPOOL CEM2745FQ0 "Arrived to inspect dryer not heating.Confirmed the complaint and removed and replaced the element, cutoff and element.Reassembled and unit tested as designed.Job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 01/10/2020
RANGE GE JGB720SEJ4SS "Arrived on job for the regulator to be changed out, per last visit we changed out regulated and ran diagnostics, fixed flame size. Complete"
Near Georgetown, TX 78633
Jonathan
Job Details: 01/10/2020
OVEN GE JT3000SF3SS Arrived on site for oven not having power. Pulled unit to test voltage. Powered unit on and found unit powering on. Tested heating operation and found all working. Found bad connection in junction box. Maintenance personal will repair.
Near New Braunfels, TX 78130
Richard
Job Details: 01/10/2020
OVEN KITCHENAID KDRS483VSS00 Arrived onsite to install parts ordered by previous technician. Customer complained that the door to the oven although shut would leave the oven light on. Replaced main door latch switch and the user interface. This solved the oven light staying on. Customer stated that the smaller oven light has never worked when opening the door. Ordering two control boards per tech sheet. Office to reschedule. ; ordrng 1 AUTHO (AUTHORIZATION NEEDED FOR REPAIRS ) and 2 WPW10116185 (cntrl-elec)s
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site customer complaint was fridge was not cooling very well found it had a bad compressor pulled the old compressor out solder the new compressor in check for leaks no leaks vacuum the unit down charge it up had a heat load coming off the condenser everything else work great
Near Liberty Hill, TX 78642
Paul
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator making a constant buzzing noise. Mr stated the noise was coming from the top of the unit and had a recording of the noise. The noise was a fan hitting ice. Mr stated the noise lasted for 4 days then started getting quiet again yesterday and today there is no noise. I found a small amount of ice on the FC evaporator cover but the fan sounded normal. I tested the defrost thermistor and the FC thermistor and both passed. I ran a forced defrost and found the heater working. I ran the RC fan and the icemaker fan and both sounded normal. I found the FC temp at 0 degrees and working fine. I cannot find any issues with the unit at this time. Call complete.
Near Manor, TX 78653
Wesley
Job Details: 01/10/2020
DRYER MAYTAG MEDB855DC4 Arrived on site and found insufficient voltage and f4e4. Advised all else checks good. But electrical issue present.
Near Austin, TX 78749
Robert
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace parts previously ordered. Replaced tub but previous technician only ordered one screw needs 5 more to complete. 2 man part of job complete. ; ordrng 5 W11314661s
Near , TX 78611
Paul
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite to replace the previous diagnosed parts. I replaced the filter housing plate. Call complete.
Near Waco, TX 76705
Al
Job Details: 01/10/2020
DRYER MAYTAG MEDB835DW4 to inspect dryer noises.Confirmed the complaint and noticed the noise starts approximately 5-6 minutes into the drying cycle.The noise is caused by the exhaust vent rattling and will require several sound pads to line the exhaust and blower housing to stop the noise..; ordrng 8 W11113654 (PADS)s
Near Austin, TX 78729
Andy
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL KMBP100ESS01 Arrived on site for microwave heating sometimes and not heating other times. Tested and inspected unit and found failed controls. Ordering parts checked SB web and controls are covered under warranty.; ordrng 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10588761 (panl-cntrl) and 1 W10915648 (cntrl-elec) and 1 WPW10260060 (cntrl-elec)
Near Canyon Lake, TX 78132
Richard
Job Details: 01/10/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for the ovens users interface changing temperature when door is opened and steam hits it. Ran diagnostics and found no error codes. Users interface is not working properly so we replaced it. Everything tested good. Complete
Near Round Rock, TX 78681
Dylan T.
Job Details: 01/10/2020
WASHER MAYTAG MVWB765FW3 Arrived on site customer complaint was washer wasn’t adding any water in the unit put in test mode had a bad water valve took the old one out put the new one in ran unit again in test mode everything else worked great all lines are dry
Near Killeen, TX 76542
Arthur B.
Job Details: 01/10/2020
DISHWASHER LG LDP6797BD "Arrived onsite to install new fuse assembly to dishwasher from prior tech’s diagnosis. Uninstalled dishwasher and removed filter from rear. Installed new replacement, reassembled and tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78732
Luis
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for fresh food not cooling. Freezer and ice are working now however fresh food is not cooling. Ran diagnostics,temp thermistor reading 45° and evaporator thermistor reading 91° ran fan test passed. Called tech support due to temp issues and different main control part numbers for unit. Per tech support need to replace cover that includes evaporator thermistor. Installed new evaporator cover,ran diagnostics thermistor reading more accurate temp. Powered unit on fresh food evaporator fan running. File#7726852340"
Near Pflugerville, TX 78660
Andy
Job Details: 01/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven temperature too cold. Inspected unit and found foil on both racks blocking some heat. Preformed temperature test at 350° and watched high and low swing cycles and found average temperature 347° all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Austin, TX 78717
Lou
Job Details: 01/10/2020
WASHER MAYTAG MVWC6ESWW1 "arrived on site to inspect washer not draining. Upon further inspection, the customer provided a video showing the unit in normal wash and after it completed the wash cycle and went into rinse, the unit began to make a loud noise and shut down. I found the unit with water in the tub so I placed the unit in spin cycle and drained the water. The tub spun also. Using my multimeter, I tested the capacitor while the unit was in wash mode ad it tested good. When the unit filled with water and began to wash, it then drained the water just before the rinse cycle was to begin. Once in rinse mode, the unit dispensed very little water then began to agitate at which time the motor began to make a loud noise and I could smell a burning smell coming from it. After a brief minute of agitation, the unit shut down. I advised the customer of my findings and advised the unit will need the motor and the auto load sensing switch. I am ordering the auto load sensing switch and moto
Near Burnet, TX 78611
Paul
Job Details: 01/10/2020
FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived onsite for the refrigerator with the freezer not cooling correctly. I found both sections not cooling correctly. I found the old style aluminum evaporator in the RC and suspect it leaking. The RC evaporator, compressor, drier, and access valve will need to be installed to complete service. The parts are covered by the manufacture warranty. Ordering the compressor, evaporator, UV drier, and access valve. Sending a message to routing to weigh the call for 3 hours & RS ordrng 1 W10309988 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2020
WASHER MAYTAG MHW5630HC0 "Arrived onsite for customer complaint of front load washer leaking from bottom. Upon inspection, found below torn on bottom. This is causing leaking from bottom. Removed front panel and removed torn bellow. Reassembled and tested. Washer not works as designed. No water leaks found at time of service."
Near Salado, TX 76571
Arthur B.
Job Details: 01/10/2020
DRYER WHIRLPOOL MEDX655DW0 "Arrived onsite for customer complaint of dryer continues to run and not stop. Removed console and found timer motor faulty. Removed and replaced timer. Reassembled and tested unit. Timer now work as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on site customer complaint was icemaker wouldn’t make any ice tested the icemaker it was bad replaced the icemaker ran the unit everything work great all lines are dry
Near Austin, TX 78736
Leonardo
Job Details: 01/10/2020
COOKTOP WHIRLPOOL SC8720EDB3 Arrived on site to test unit for switch not working. Test unit and found switch not plugged in all the way. Found other switch like that I unplugged the switch plugged it back in and not working.
Near Liberty Hill, TX 78642
Paul
Job Details: 01/10/2020
COOKTOP WHIRLPOOL WCG55US6HW00 Arrived onsite for the cooktop with the flames too high. I found the unit converted to LP but the low flame adjustment on the valves were not set for LP. I adjusted the low flame setting on the burner valves. The unit is working as designed. Call complete.
Near Manchaca, TX 78652
Kevin
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site and inspected refrigerator and found water line connected to incoming valve is cracked on the 90° turn, took one picture sent to CS. No need to order water line. Customer should not be charged for part.; ordrng 1 WP2198677 (connector) and 1 WP2300868 (fitting) and 1 WPW10664271 (tube-water)"
Near Canyon Lake, TX 78132
Richard
Job Details: 01/10/2020
RANGE JENN-AIR JDRP436WP02 Arrived onsite to install parts ordered on previous visit. Replaced user interface and control board. Tested oven all functions working normally.
Near Lakeway, TX 78738
Robert
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on job for complaints of not cooling, upon inspection we found the inverter was not working correctly, replaced inverter and retested. Compressor kicked on and started cooling. Complete"
Near Austin, TX 78726
David
Job Details: 01/10/2020
MICROWAVE KITCHENAID KHMS155LSS4 "Arrived on site to install microwave door handle.
Near Austin, TX 78703
Kevin
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW5090JW0 washer has a dryer stacked on it and is in a tight closet, took one picture. found errors for door lock, F01, and F_9, spoke with tech line and the F_9 error not listed on the tech sheet means a control failure. This is on the bottom rear of the washer. The washer is not leaking SR7726855532; ordrng 1 2TECHS (STACKED UNIT) and 1 W11334605 (CONTROL)"
Near Austin, TX 78745
Kevin
Job Details: 01/10/2020
WASHER MAYTAG MVWC415EW1 "Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostic cycle, found tub Ring it is peeling along the center replaced it and washer is now correct. Discussed correct loading procedure with customer in order to avoid an unbalanced load. No water leaks from connections at time of service, job complete"
Near Uhland, TX 78640
Leonardo
Job Details: 01/10/2020
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for melted receptacles. Found both front burner receptacles melted. Replaced left front and found burner melted to receptacles. Ordering new burner W11168414 and ordering W11161939 to replace element and receptacles.. ; ordrng 2 W11161939 (ELEMENT LF/RR)s and 2 W11168414 (ELEMENT RF/LR)s
Near Austin, TX 78729
Andy
Job Details: 01/10/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making noise. Tested and inspected unit and found no abnormal noise. Spoke with customer on use and care and practice for best. No repairs are needed at this time.
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
FREEZER KITCHENAID krmf706ess01 "arrived on site to inspect refrigerator evaporator. Upon further inspection, i tested temps in the FC=17 degrees, RC=42 degrees & ice box=28 degrees. I checked the RC evaporator and it was dry. I checked the FC evaporator and it is covered with ice. I attempted to remove the Evap cover, but the styrofoam portion of the cover was frozen to the evaporator. I checked the condenser fan and Evap fans and all were functioning as was the compressor. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to place towels around the unit at the sides and back to protect against any water leaking from the unit when they defrost. Due to the amount of ice built up, I advised the customer to unplug the unit 48 hours before I return to allow efficient time to defrost. I am ordering another fc Evap motor harness, Evap cover, and hv control. No water leaks observed during service.; ordrng 1 W10736933 (cover-evap) and 1 W11249
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/10/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site customer complaint was dishwasher soap dispenser was broken replace the soap dispenser ran the unit everything else work great all lines are dry
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site for microwave fan making odd noises. Performed diagnostics and tested exhaust fan operation. Gained access to fan and found wood chips from cabinet and gotten in to fan housing . Removed object and inspected fan blade for damages, none found. Assembled unit and tested all operations, all tested good."
Near Hutto, TX 78634
Andy
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator not making ice. Inspected unit and found unit ice bit full of ice. Tested ice and water dispensers and all operations are normal. Cycled ice maker and ice maker cycled and filled with water. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78728
Wesley
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onnsite and reset unit to restore proper UI function. Advised customer on use and care. All checks good, unit is now operating as designed."
Near Round Rock, TX 78664
Andy
Job Details: 01/10/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven won’t turn off. Tested and inspected unit and found cable on right side going to UI completely unplugged. Plugged in and tested and found blower fan not coming on. Will need to replace fan, controls and UI to complete repairs. Shut off unit at braker and instructed customer not to use unit until repairs are completed. Ordering needed part ; ordrng 1 W11248652 (blower)"
Near Salado, TX 76571
Arthur B.
Job Details: 01/10/2020
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not draining all water out. Ran diagnostics and found F8E1 (Long Fill) error. Manually tested full valve and found cold water entering slowly. Removed an replaced valve assembly, reassembled and tested. Unit now fills as designed. Raised drain hose as well to allow proper venting of stand pipe. All water connections were dry at time of service."
Near Bee Cave, TX 78738
Robert
Job Details: 01/10/2020
COOKTOP KITCHENAID KCGS956ESS02 "Arrived on job for complaints of large flame, upon inspection we found the kit had not been converted. Converted to lp kit and tested all burners. Working to correct specifications. Complete"
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=3 degrees & RC=52 degrees. I found a large amount of ice built up on the Fc evaporator. Recent repairs have been made on this unit replacing the Evap motor harness. I tested ohms to the defrost heater and found it open. I advised the customer of my findings and attempted to remove the ice from the evaporator, but due to it being so thick, I advised the customer that it would have to be defrosted by turning the power off to the unit for at least 24 hours like he did before.. I am ordering the defrost heater, main control, and will return with the Evap motor harness and damper. Also ordering a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10464775 (housing) and 1 WP12729123 (heater) and 1 WPW10503278 (refer elect cont brd)"
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2020
MICROWAVE KITCHENAID KCMS185JSS5 "arrived on site to inspect microwave arcing and not heating. Upon further inspection, I tested the unit with a glass of water and it did not heat. When I pulled the unit from the wall and removed the top cover, I removed the magnetron and found where it was damaged and damaged the wave guide as well.
Near Austin, TX 78705
Kevin
Job Details: 01/10/2020
REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site and found water is dripping from the valve area, replaced valve and found waterline is also cracked. Took one picture of crack. Will need to bring back a new waterline and all possible couplers/connectors to correct issue. No water leaks from connections at time of service.; ordrng 2 WP2198677 (connector)s and 2 WP2300868 (fitting)s and 2 WP4373559 (fitting)s and 2 WPW10271540 (fitting)s and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)"
Near Tow, TX 78672
Paul
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator that just clicks but doesn’t cool. I found the overload tripping. I tested the compressor and found it good electrically. I found the capacitor good. I tested the unit with a different start device that I had on my truck and the compressor would run but it never would drop below 7 amps. The compressor has a mechanical issue and needs to be replaced.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/10/2020
RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite to replace the parts previously ordered. Installed new burners. Tested with no leaks detected.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/10/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer continuously draining and not unlocking the door. Ran diagnostics and found the code F3 E1 pressure switch fault. We installed the pressure switch and tested washer. Everything is working properly. No leaks detected. Complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 01/10/2020
MICROWAVE BOSCH HMC80251UC/01
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG381LVS2 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps. The temps recorded were 324, 396, 337, 401, 334 for an average of 358 degrees. Customer advised that the control display will intermittently show no more than 140 degrees. I adjusted the Ignitor as it wasn’t consistently lighting the burner and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Waco, TX 76708
Al
Job Details: 01/10/2020
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer fill issues.Ran diagnostics test mode and got F8E1 long fill error.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2020
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for door not working correctly. Found broken hinge on right side. Replaced hinge test unit and unit test good job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/10/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for oven clock having incorrect time of day. Performed diagnostics mode and checked fault codes, none found. Found unit not connected to WiFi. Instructed customer on WiFi connectivity. All tested good."
Near Round Rock, TX 78665
Andy
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer not agitating and water dripping into unit. Tested and inspected unit and found all spin and agitation operations are normal found and over load error code. Also Found failed inlet valve. Removed failed part and replaced with new and instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KFCP22EXMP5 "Arrived on site for no ice. Icemaker running through a cycle and not sending power to valve,jumped icemaker to give power to valve and water started filling icemaker, diagnosed faulty icemaker,installed updated icemaker,powered unit on icemaker ran through a cycle and filled with water.
Near Bastrop, TX 78602
Cliff
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a display that is not operational. Found main control shorted out. Replaced main control and found all is now functioning properly.
Near Austin, TX 78738
Robert
Job Details: 01/10/2020
DRYER WHIRLPOOL WED7500GW0 "Arrived on job for the latch not working, upon inspection we found the latch bent out of place, replaced latch and strike. Tested. Complete"
Near Robinson, TX 76706
Al
Job Details: 01/10/2020
WASHER MAYTAG MHW6630HC0 Arrived to inspect front load washer leaking.Ran diagnostics test mode and noticed the units front leveling feet were all the way down.I adjusted them to maximum position and unit tested as designed with no leaks.All water lines were dry at the time of service.Job complete
Near Austin, TX 78730
David
Job Details: 01/10/2020
DOWNDRAFT KITCHENAID KIRD861HSS/0 Arrived on site to diagnose downdraft range with blower stuck in up position. Performed diagnostics and tested unit. Got no response out of fan switch or power button. Checked all switches and all tested good. Redid all connections in the wire nuts and switches. Retested unit and unit now had power and function. Tested unit several times and all working as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/10/2020
OVEN KITCHENAID KEMS309BSS00 Arrived on site for oven combo unit having intermittent cooking failure. Customer stated that sometimes unit will not leave preheat mode and sometimes will say at temperature and oven temperature will drop. Performed diagnostics mode and found no fault codes. Spoke with customer on service pointer W10689408. Called tech support and spoke with Kathy (SR#7726858948). Found intermittent door not closing. Spoke with customer on door and user care guide. All tested good at time of service.
Near Austin, TX 78702
Kevin
Job Details: 01/10/2020
WASHER WHIRLPOOL WFC8090GX0
Near Jarrell, TX 76537
Dylan T.
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived on site customer complaint was washing machine was dripping inside the washer fan of had a bad water valve need to order the part; ordrng 1 W11172234 (housing)
Near New Braunfels, TX 78132
Richard
Job Details: 01/10/2020
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the Jenn Air ice machine not making ice. Called techline and ran diagnostics. Found that the water level sensor was no good. Replaced pump and tested unit. Everything is working properly. Ice maker now has enough water to make ice.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave door ajar error. Replaced all door switches and fuse that was ordered. Tested microwave and all functions worked good. Complete.
Near Bastrop, TX 78602
Cliff
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave that is giving multiple symptoms. Tested unit and found main control and display board both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78739
Luis
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL GD5NVAXSB01 "Arrived on site for not dispensing ice. Tested dispenser motor and ice door motor not powering on,removed housing tested unit found no power to motors diagnosed faulty control. Ordering a new control; ordrng 1 WP2303843 (CONTROL)"
Near Georgetown, TX 78633
Jonathan
Job Details: 01/10/2020
DISHWASHER GE GSD5320D01BB Arrived on site to install previous diagnosed part. Removed unit to gain access to wash motor assembly. Removed failed motor and installed new. Tested unit and found water leaking from hose chamber. .; ordrng 1 WD24X10015 (hose chamber)
Near Smithville, TX 78957
Cliff
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found fill tube for icemaker not aligned properly. Reset line to proper position and found all is working properly at this time. No leaks were found after services were performed.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 01/10/2020
RANGE JENN-AIR JGRP436WP02 Arrived on site to test unit for f1e1 error. Found error code on board. Test unit and found bad console. Will order new console WPW10464535. ; ordrng 1 WPW10464535 (CONSOLE )
Near Austin, TX 78746
Luis
Job Details: 01/10/2020
ICE MACHINE KITCHENAID KUDF204ESB00 Arrived on site for icemaker issues. Found broken tab that holds shut off arm on fill cup. Diagnosed unit would a new icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near Austin, TX 78748
Luis
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for loud noise. Diagnosed compressor making a whistling noise,removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Only sound from compressor is normal operating sound"
Near Austin, TX 78735
Kevin
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced bellow clamp, ran test 12 And washer is now operating normally. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Dylan T.
Job Details: 01/10/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site customer complaint was microwave would he need to install the magnetron diode and cap
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Arrived onsite to install new housing and harness to SxS refrigerator. Removed evaporator cover used steamer to remove all ice build up. Removed and replaced harness. Removed and replaced housing. Installed customer provided water filter. Reassembled and verified air flow and frost pattern. Good pattern forming. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78751
Leonardo
Job Details: 01/10/2020
OVEN WHIRLPOOL KEBS207BSS01 Arrived on site to test unit for upper oven not heating correctly. Found last tech calibrated lower oven not upper. Found bad sensor replaced sensor test unit and unit test good job complete. Unit getting to 350
Near Waco, TX 76707
Al
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not draining.Confirmed the complaint and removed and replaced the pump.Found small nail in old pump.Reassembled and unit tested as designed and drained.All water lines were dry at the time of service.Job complete
Near Cedar Creek, TX 78612
Cliff
Job Details: 01/10/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site to diagnose a dryer that is not turning on. Tested unit and found no mechanical failures at this time. Advised homeowner a light touch on the electrostatic panel is all that is needed, and pushing too hard can cause it to misregister button press. Job is complete and no further repairs are needed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2020
WASHER MAYTAG MVWB765FC2 "arrived on site to inspect washer control board. Upon further inspection, the customer advised that the unit is not putting enough water into the tub to wash. I placed the unit in diagnostics showing error code F8E1-long fill, F7E9-locked rotor, F0E3-overload. Cleared the codes and continued with testing. Unit operates as designed except the cold water valve was not allowing much water into the unit. I removed the cold water hose and found a large amount of debris in the screen. I removed and replaced the valve and retested and the unit operated as designed. No water leaks observed during service, job completed. Due to the customer having a water softener, I made recommendations for use and care and detergent use."
Near Pflugerville, TX 78660
Andy
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found no voltage going to dispenser motor. Inspected and found broken wire harness at bottom of FC door.
Near Austin, TX 78725
Wesley
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived onnsite and found unit drain obstructed. Cleared obstruction and reset. Tested and all works as designed. Advised customer on use and care.
Near Austin, TX 78727
David
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to diagnose gasket issue on door. Found RC door gasket had separated from the door on the top only. Adhesive / foam had failed and gasket was loose. Applied adhesive to top edge of door and glued gasket back into place along the top. Used painters tape to hold down gasket and allow adhesive to fully cure. Advised to wait 24 hours for adhesive to dry. all is working as designed. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for broken dispenser door. Installed dispenser test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, I found a large clump of ice in the chute and was formed up into the ice bin. Once I got the ice removed, I removed the bin and found more ice stuck to the bottom of the bin. I cleared the ice and cleaned off the water and put the ice bin back in the door. Test3d the dispenser and it is operating as designed. I advised the customer that when using the crushed ice selection, broken pieces of ice will get under the bin and eventually form together causing a larger piece which in turn will cause the bin to get stuck. I advised the customer also that even when using the cubes selection, the cubes can still get wedged in the bin and get crushed causing the same issue. I recommended that they pull the bin and clean it every so often depending on use to keep it from getting build in it and getting stuck. Also, pieces of ice will get stuck in the ice door and cau
Near Round Rock, TX 78665
Andy
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer shaking. Tested and inspected unit and found suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manor, TX 78653
Wesley
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and tested thoroughly for low flow symptoms and found all operating as designed. All checks good, tested and reset unit. Advised customer on use and care."
Near Buda, TX 78610
Leonardo
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not draining. Test unit and found drain motor humming. Removed motor and found glass stuck In drain motor. Removed glass test unit and unit test good no leaks present at this time.
Near Austin, TX 78702
Wesley
Job Details: 01/10/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site and found unit blower obstructed. Cleared obstruction. All checks good. Unit is now operating as designed.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/10/2020
DRYER SAMSUNG DV45K6200EZ/A3 "Arrived on site for dryer not turning. Performed diagnostics and disassembled unit to inspect belt. Found broken belt cases by broken pulley. Removed failed idler pulley and installed new. Assembled unit and installed belt. Tested dryer operation and all tested good.
Near Leander, TX 78641
Lou
Job Details: 01/10/2020
RANGE WHIRLPOOL WFG505M0BB2 "arrived on site to inspect range oven light. Upon further inspection, i found the oven light globe had separated from the base and the base was still in the socket. I attempted to remove the base but wasn’t able to. I removed and replaced the socket and put a bulb in and tested. The light is operating as designed. I tested the cooktop burners and oven burners and all are operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 01/10/2020
DRYER WHIRLPOOL WED6200SW1 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that unit was recently repaired, but it’s still not heating/drying clothing. I opened the unit door and pressed the door switch closed and turned the unit on. I did not see the element illuminate in the back left corner vent area. I removed the back cover and found a connection to the thermistor not fully connected. Adjusted the connection and retested and unit operated as designed. Using my vent test kit, I placed the card at the back right vent area and tested the unit with no heat. The card did not fall after testing two times. I removed the vent tube from the back of the unit and retested and the card fell off showing good air flow. I advised the customer of my findings and recommended they have a professional check the vents. No lint observed in the unit, job completed."
Near Driftwood, TX 78619
Leonardo
Job Details: 01/10/2020
DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to test unit for unit not cleaning. Dishes test unit and found float stuck in the up position making unit think it’s full of water. Secured float test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78726
David
Job Details: 01/10/2020
RANGE KITCHENAID KFGU706VSS01 "Arrived on site to diagnose dropin cooktop that was constantly beeping even when not in use. Performed diagnostic and only item that can beep is the UI since there is no main control, and it beeps when the panel is locked and unlocked. Recommended replacement of the cooktop since the UI is built into it. Part is discontinued and not servicible. Customer request I reassemble the unit, since another company had disassembled it partially. Reassembled unit and connected gas line. Tested unit and all is working as designed at he time of testing. No gas leaks found at time of service.
Near Bastrop, TX 78602
Cliff
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD4950HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed igniter. Replaced burner assembly and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Arthur B.
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite for customer complaint of French door dual evaporator refrigerator stopped cooling. Removed back unit cover and found compressor extremely hot to touch. Unit will need to have compressor replaced. Ordering compressor kit. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR CALL) and 1 W11025999 (compressor)
Near Austin, TX 78728
David
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washer making loud noise when spinning. Performed diagnostics and found noise coming from bottom of unit. Found gearcase had leaked oil and coated the belt and pulley in oil, and belt is slipping. Replaced gearcase and cleaned off belt and pulley. Retested unit and found still squealing. Belt needs to be replaced along with the clutch pulley. Ordering 1 WPW10006384 belt. Will also return with clutch/cam kit. ; ordrng 1 WPW10006384 (drive belt)"
Near Hewitt, TX 76643
Al
Job Details: 01/10/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived to inspect squeaking dryer.Confirmed the complaint and replaced the Repair kit.Reassembled and unit tested as designed with not squeaking noises.Customer satisfied.Job complete
Near Round Rock, TX 78665
Andy
Job Details: 01/09/2020
DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.