We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Round Rock, TX 78681
David S
Job Details: 05/12/2021
"Arrived on site to diagnose fridge freezing food in the fresh food section, customer informed us he isnt blocking any vents on the unit, from there we tested the units thermistors and all tested fine, tested the baffle and it tested good as well. Replaced units UI and utilized test #7 to put the unit into basic defrost rather than global, unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78731
David Z
Job Details: 05/12/2021
Arrived on site to install previously diagnosed valve to resolve leaking washer. On inspection of valve found it damaged in box. .; ordrng 1 W11175771 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model RSW24E0DAM
Near Buda, TX 78610
Robert
Job Details: 05/12/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 05/12/2021
Arrived on site to replace previously ordered parts for refrigerator. Installed new gasket and all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 05/12/2021
"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit works good. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hutto, TX 78634
Wesley
Job Details: 05/12/2021
Arrived onsite and found unit leaking from crack in the internal drain hose. Ordering internal drain hose to repair. Office to reschedule.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/12/2021
Arrived on site for Noise occurs when the door is open and then again when door is shut. Also randomly. Noise is like a. Opened door and customer identified the noise as dampener opening and closing. Ran temps in fridge and freezer. Fridge is cooling as designed. Explained to customer how dampener works along with the noises it makes. Job completed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Del Valle, TX 78617
Matthew
Job Details: 05/12/2021
Arrived onsite for dryer not heating. Upon inspection found faulty cutoff. Replaced cutoff and tested. Unit was functioning properly. When moving unit back into place tested again and unit was not heating again. Checked unit again and also found issues at socket. Unit is now functioning properly but customer will also need to have electrician inspect wall socket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Harker Heights, TX 76548
Tyler
Job Details: 05/12/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival I was able to confirm unit was running but compressor wasnt pumping refrigerant through system. After recovering refrigerant I was able to install and replace compressor, access valve and uv dryer. After repair I pulled vacuum for 20 minutes I recharged system with 3.7oz of refrigerant as designed by manufacturer. Found after reassembling and restoring power that unit had high/low side psi of 153/0. I formed customer it should take 24 hrs to cool. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Leander, TX 78641
Kayman
Job Details: 05/12/2021
"Arrived onsite for ,microwave making noise once fan Is engaged and when it turns off. I found the noise in question is the damper flap opening to vent air out while turned on and closing when turned off. I advised that this is a normal sign. And most likely a sign of good installation. Job complete."
We serviced a
JENN-AIR RANGE
Model JDRP648HL00
Near Lago Vista, TX 78645
Lou
Job Details: 05/12/2021
"Arrived on site to inspect cooktop flames. Upon further inspection, I found that all of the burners flames are too high which can potentially be a safety issue. I checked all orifices and found them to be incorrect or not with the correct orifice holder. I corrected all orifices and used 4 from extras in my van stock (W11428599) then retested all burners. All burners are operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78741
Kevin
Job Details: 05/12/2021
Arrived on site and inspected washer and found diagnostic cycle will not progress any function. Spoke with techline and they recommended replacing control panel first and then replacing control board. This did not fix anything. Spoke with techline again and due to customers experience they recommended replacing lid latch. Washer will now begin to cycle and complete all diagnostic functions. Job complete 7730741179
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Hutto, TX 78634
Wesley
Job Details: 05/12/2021
Arrived onsite and found unit operating with obstruction in evap drain tube causing leaking from freezer evap. Cleared obstruction and advised customer on defrosting unit to eliminate the symptom. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78734
Robert
Job Details: 05/12/2021
Arrived on job for complaints of control not working. Found the compressor working but no fans or lights. Found the control has no 12vdc flowing out. Will need control to complete. ; ordrng 1 W11330486 (CONTROL ) and 1 W11336586 (CONTROL )
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Bastrop, TX 78602
Matthew
Job Details: 05/12/2021
Arrived onsite for oven light not functioning. Upon inspection found left side light not functioning. Replaced light and unit is functioning properly. Job complete
We serviced a
GE REFRIGERATOR
Model CYE22TP4MBW2
Near Austin, TX 78726
David Z
Job Details: 05/12/2021
Arrived on site to diagnose refrigerator that is building ice in freezer. On arrival customer opened freezer and showed me the ice building on the drawer and liner in the upper left corner. Found the door gasket is not sealing and has a gap in the top left corner. Heated door gasket and formed to allow sealing against liner. If unit doesnt stay sealed we will need to replace the door gasket for the FC. Melted remaining ice. Call complete.
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Austin, TX 78723
Matthew
Job Details: 05/12/2021
Arrived onsite for range intermittently heating. Tested sensor and ohmed good. Igniters are working but unit will try and heat then shut off before reaching target temp. Pre heat at 350 and reached 340 before cycling down. Unit has main control issue. Replaced control. Tested unit at 350 and reach 400 degrees on preheat. Unit cycling correctly. Job complete
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near San Marcos, TX 78666
Andrew
Job Details: 05/12/2021
Arrived on site to test unit for shutting of in middle of cycle.
We serviced a
GE REFRIGERATOR
Model PSC23SGPA SS
Near Leander, TX 78641
Lou
Job Details: 05/12/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the reservoir cracking and the filter head being damaged, I removed and replaced the reservoir and filter head and tested. Reservoir filled with water but the dispenser would not dispense water. I disconnected the water line at the bottom left hinge and dispensed water and water came out of the hose. I attempted to blow through the tube that runs inside the FC door and found it to be clogged. Using my steamer, I attempted to blow the water tube out and it failed. It appears that the tube is clogged or collapsed. ; ordrng 1 WR78X10845 (Left FC door) and 1 CNOTE (Door discontinued)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561HES
Near Cedar Park, TX 78613
Kayman
Job Details: 05/12/2021
Arrived onsite for refrigerator taking long time to cool after having doors open. Upon inspection I found the RC=38 and the FC =5 I could hear the damper has failed and making a loud grinding noise. I checked the thermistors in diagnostics and found them showing good and displaying correct temps. The customer agreed so I replaced the damper. I tested the unit and it is working as designed and no longer making abnormal noises. I could also feel air flowing through the damper. Job complete.
We serviced a
GE REFRIGERATOR
Model GFE28HMKEES
Near Austin, TX 78759
Luis
Job Details: 05/12/2021
Arrived on site. Replaced defective ui control powered unit on ui working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78717
Justin
Job Details: 05/12/2021
Arrived on site to install previously diagnosed parts. I unplugged the unit and installed the new UI. I then tested the unit in diagnostics mode and found no more stored error codes. I ran a test cycle and it ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
GE WASHER
Model GTWS8455D0MC
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/12/2021
"Arrived on site for to install previous diagnosed parts. Gained access to top of gear case and found nut that holds gear case to basket has corroded and will need to break off (see SD-QUICKPIC). Removed mode shifter kit and turned tub to see if noise was still present and it was. Informed customer of issue, requested to install parts on hand and return with with nut. Customer stated that they would need to use unit this week. ; ordrng 1 WH02X10363 (NUT HUB)"
We serviced a
SAMSUNG DRYER
Model DV5471AEP/XAA-01
Near Leander, TX 78641
Justin
Job Details: 05/12/2021
"Arrived on site for a dryer not heating. I turned on the unit and there was no heat what so ever. I gained access to the heating element and found it ohmd out open. The two thermostats ohmd out good. I uninstalled the old heating element and vacuumed out all of the excess dust in the bottom of the unit. I then installed the new heating element and tested the unit. The unit is now heating. I used my thermocouple to check for temp fluctuations at the vent with it off and it was good. I put the vent on and tested it and found it a little slower. I advised the customer of this and let the know the may want to get the vents checked out, for it could affect drying. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Manor, TX 78653
Matthew
Job Details: 05/12/2021
"Arrived onsite for dishwasher having odor. Upon inspection found unit passed all cycles. No error codes at this time. Inspected filter, sump, and drain line. Unit is performing as designed. Recommended customer increase frequency of clean cycle. Instructed customer on routine maintenance and care."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78702
Jacob
Job Details: 05/12/2021
"Arrived onsite for unit not filling with enough water to wash the clothes. Put unit in diagnostics and got no error codes. Tested unit in automatic diagnostics p. Unit tested good. No leaks at this time. Customer did show as to how much clothes were being loaded all at once and clothes seemed to be loaded to the top of the drum. Instructed customer on proper loading of the unit and soap usage to allow the unit to run smoothly, and the amount of water is at a smaller amount due to energy efficiency. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Kyle, TX 78640
Kevin
Job Details: 05/12/2021
"Arrived on site and inspected dryer and found at this time it is working properly. Customer experienced dryer not starting and interior light would not turn on when door is opened. Confirmed voltage at terminal block is good and connections are good could not duplicate experience. Requested that customer continue to monitor Dryer any further information would be helpful in diagnosing experience, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Leander, TX 78641
Tommy
Job Details: 05/12/2021
"Arrived onsite for refrigerator leaking upon arrival found unit bottom left rc water was loosely connected leaking into drain pan over loading it. Tightened snd tested, unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/12/2021
Arrived on site for ref left door not closing. Found left door inner section that makes contact with door switch concave causing it to not make proper contact with the door switch making dispensing ice and water not possible. Used truck stock part WP2177331 (square block) to close the small gap that the door had to ensure the door switch made contact with the inner door once closed. Installed square block and tested ice and water. Both dispensing as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/12/2021
"Arrived on site for customer complaint of loud noise, found blower wheel stripped at motor shaft, I had to cut off motor shaft and replace blower wheel and motor, after replacing, unit tested good."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS2
Near Lakeway, TX 78734
Luis
Job Details: 05/12/2021
"Arrived on site for no ice. Ran diagnostics diagnosed weak water flow from valve,removed valve installed new valve due to water entering control on valve water filled with good pressure and shutting off,advised customer to let valve sit powered off to dry control and turn unit back on later today. ; used 1 WPW10217917 (Water valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, TX 78665
David S
Job Details: 05/12/2021
"Arrived on site to diagnose fridge with missing or broken parts, found the fridge to be very unleveled upon initial inspection. Upon further investigation we found that the units front left wheel was completely out of position, we removed it completely and replaced a new rivot pin into place. Unit is operating as designed and is leveled. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78745
Kevin
Job Details: 05/12/2021
arrived on site and inspected refrigerator and found no frost pattern,took one picture, will need to schedule for a sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10143759 (Dye drier) and 1 8201786 (Starter kit) and 1 WPSAV-4 (Stub)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS6
Near Austin, TX 78747
Leonardo
Job Details: 05/12/2021
Arrived on site to test unit for light not turning off. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBM00
Near Austin, TX 78732
Robert
Job Details: 05/12/2021
Arrived on job for complaints of leaks. Found the door to the freezer frozen shut will need the defrost before processing. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Austin, TX 78744
Kevin
Job Details: 05/12/2021
"Arrived on site and sound hot water and cold water are swapped. Also found cold water valve is not running. Hot water valve is the blue one and it will not turn off at the wall. Recommended replacing valve assembly to homeowner. After replacement washer will now complete automatic cycle test 51.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Blanco, TX 78606
Brandon
Job Details: 05/12/2021
"Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, I removed drain line behind unit, it was clear, she has multiple refrigerators and freezers, she said she would just unplug unit for a couple of days.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78704
Kevin
Job Details: 05/12/2021
Arrived on site and set washer to run on a quick cycle and found water is slowly building up on the floor after the first drain. Removed rear panel and found internal drain hose that connects the drain pump to the drain hose connection on the rear of the washer has a small leak. A new one will be needed to correct the issue.; ordrng 1 W11316671 (Inside Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78732
Robert
Job Details: 05/12/2021
Arrived on job to replace previously diagnosed parts. Found the fascia dripping water. Checked and found 120v and open heater. Also fan working good. Ran diagnostics and found the icemaker had no ice or water in and no codes. The harvest was good and water filled when during testing. Ordered fascia.; ordrng 1 WPW10553630 (escutcheon)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Leander, TX 78641
Kayman
Job Details: 05/12/2021
Arrived onsite for refrigerator making abnormal noise. Upon inspection I found the unit popping at the left side door when closing. I found the left side lower hinge cam slipping out of place. I lifted the door and adjusted the cam to ensure it was in correct position. The unit is no longer making any abnormal noises at this time.
We serviced a
JENN-AIR OVEN
Model W30400P
Near Wimberley, TX 78676
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for door not unlocking and fan not turning off after self clean mode. Found oven temp sensor was open causing unit to lock door and turn fan on. Open sensor causing unit to not know what temp is and as a safety measure locks door and turns fan on. Needing oven sensor to fix issue. Office to reschedule.; ordrng 1 12001656 (sensor,ovn)"
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78730
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected compactor and found one of the welds holding the bin and facade bracket together has failed. Replaced the bin and compactor is now correct, job complete"
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS1
Near Austin, TX 78746
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for blade making noise when unit starting. Test unit and found blade not secure correctly making blade hit metal. Secured blade test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Matthew
Job Details: 05/11/2021
Arrived onsite to replace previously diagnosed parts. Replaced HV control. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG MICROWAVE
Model MMV6190FZ1
Near Austin, TX 78758
Scott
Job Details: 05/11/2021
Arrived on site for front of microwave door cracked and unit will not start periodically or heat . Found crack in fram of door itself causing door not to properly hit micro switches . Will also need micro switches and inter locks . Will need AUTHO . ; ordrng 1 AUTHO and 1 W10269458 (BOTTOM SWITCH ) and 1 W10269460 (UPPER SWITCH ) and 1 W10727360 (BOTTOM SWITCH ) and 1 W11031967 (DOOR SS ) and 1 WP8206419 (TOP INTERLOCK ) and 1 WPW10156813 (BOTTOM INTERLOCK )
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS02
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
Arrived onsite and replaced shorted sensor. Unit is now operating as designed. Advised customer on repair All checks good.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Leander, TX 78645
Justin
Job Details: 05/11/2021
Arrived on site for a wall oven with a dented door. Customer could not provide closing documents and I advised the customer that we will need those to go through with the repair. Customer will have to reach out when those are obtained and office will need to reschedule. Ordering the name tag for the door as well. ; ordrng 1 W10839793 (Name Plate) and 1 ClosingDocuments (Closing Documents)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
"Arrived onsite for microwave making loud noise from fan. Upon arrival found unit fan still not seated correctly, adjusted. Job Completed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for oven making loud noise. Upon arrival found igniter out of position. Replaced and reseeded. Tested unit is now operating as designed. Spoke with customer on unit and thats it will make a click and slight sound during ignition. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Kyle, TX 78640
Andrew
Job Details: 05/11/2021
"Arrived on site to test unit for no ice production. Found ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, TX 78660
Kayman
Job Details: 05/11/2021
Arrived onsite for dryer not spinning. After arriving I confirmed the unit is not spinning but it is heating and blowing. After confirming correct wall and terminal block voltage. I accessed the bulk head and found the belt had split and come off of the motor mount. I replaced the belt and pulley idler. I tested the unit and it is working as designed at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
"Arrived onsite and tested unit and found locked rotor error. Found basket spun freely in standby, but when spin was engaged in diagnostics the stator seemed to present a charge to spin and brake at the same time. Ordering stator to repair. ; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W11170706 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78728
David S
Job Details: 05/11/2021
"Complaint is the top ice maker isnt producing. I found fault code e5 in step 56, I put the unit through a harvest and it cycle. I put the unit through a full test and the valve opened but no water dispensed. I tested voltage and resistance at the ice make fascia and it is good. I did a temp check in the freezer and found it at zero. I did a temp check in the ice box and found it at 03. I tested the ice box fan and found it working. I changed the unit from adaptive defrost to basic defrost. Im going to order an icemaker to complete the repair, and the fill tube heater just Incase. The office will reschedule when we have an eta on the part.; ordrng 1 W11483245 (Ice maker) and 1 W11087201 (Fill tube heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78737
Robert
Job Details: 05/11/2021
Arrived on job for complaints of not washing. Ran diagnostics and found wash motor not working. Replaced sump and motor. After replacement test operation. No leaks detected at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78751
Luis
Job Details: 05/11/2021
"Arrived on site. Removed evaporator cover,defrosted evaporator,replaced harness fan and cover. Powered unit on ran diagnostics fan no longer making loud noise,fans running properly,changed defrost setting to basic"
We serviced a
GE REFRIGERATOR
Model GFE26JSMAFSS
Near Austin, TX 78737
Luis
Job Details: 05/11/2021
"Arrived on site for no ice and weak water flow. Found icemaker stuck gears not rotating defective icemaker,tested water dispenser weak water flow,tested water from valve good weak flow after filter head. Ordering a new icemaker,ice door valve,filter head and union ; ordrng 1 WR30X30095 (Icemaker) and 1 WR14X30263 (Filter head) and 1 WR57X25054 (Water valve) and 1 WR02X25048 (Union)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/11/2021
Arrived on site to diagnose a washer that is making unusual noise. Found cam warped and rubbing. Replaced cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site to inspect range not working properly. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78724
Scott
Job Details: 05/11/2021
"Arrived on site ,replaced valve ( found hot and cold on valve clogged with debris . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
Scott
Job Details: 05/11/2021
Arrived on site for cooktop flashing F47. Found modular had failed . Replaced module and UI . After repair left rear burner not working . Will need element . Element is not covered ; ordrng 1 WPW10396549 (LF ELEMENT )
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78758
Scott
Job Details: 05/11/2021
"Arrived on site for unit making noise at beginning of cycle . Ran diagnostics,no error codes . Unit passed diagnostics. Ran unit in a normal cycle with soap while working on another appliance . Couldn?t duplicate noise or any faults . No water leaks detected at time of service,job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2021
Arrived on site to replace control board and vent. Replaced both parts and found control board was bad due to not sending power to ui. Will need to order another board office to reschedule. ; ordrng 1 W11410063 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2021
"Arrived on site to inspect refrigerator ice maker not working, water leaking from door, lights not working. Upon further inspection, I found the unit on and cooling as designed. Found all lights on and ice in the bin. Tested temps in the FC=10 degrees and RC=39 degrees. Inspected the deli control and the reservoir under it and all checked good. Inspected the deli harness and found none broken. Customer advised that the unit shut completely off/lost power and then came back on approximately one week ago. Also said when dispensing water, it makes a vibrating noise. I tested the dispenser and could not duplicate the noise. I am ordering the power control board, hv control, deli harness, reducing valve and pex water tubing, along with a CNOTE-AUTHORIZATION for all parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10624574 (Power board) and 1 WPW10675033 (Hv control) and 1 W11170612 (Deli harness) and 1 CNOTE (Authorization all parts) and 1 W10786952 (Reducing valve) and 1 8212547RP (Pex water tubing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 05/11/2021
Arrived on site for The upper dishrack is broken at both of the front rollers.They broke after 1-2 weeks apart. I think the whole dishrack needs to be replaced. Found both rollers had broken at the wheel. Removed rack adjusters and installed adjuster kit. Top rack rolls in and out as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78703
Luis
Job Details: 05/11/2021
"Arrived on site for no ice. Ran diagnostics with freezer door open icemaker passed all diagnostics,called tech support,removed kickplate,removed broken sleeve on harness wires found damaged yellow wire near bend coming out of door.
We serviced a
KENMORE DRYER
Model 110.6094299
Near Austin, TX 78729
David Z
Job Details: 05/11/2021
"Arrived on site to diagnose dryer that is not starting. When customer runs the unit he hears a click, but no engagement. Tested timer and start and found good. Found thermal fuse open. Replaced thermal fuse and tested. Found unit operating as designed. Advised to clean vents to avoid thermal fuse overheats.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 05/11/2021
"Arrived on site for washer not starting . Ran diagnostics,Unit will lock and valves work . Drains not coming on or spin . No voltage at drain connector or off control . Replaced control ,getting voltage out but none at drain . Ordering both upper and lower ,two man . Call to set return; ordrng 1 2MAN and 1 W11338082 (UPPER HARNES . ) and 1 W11417071 (LOWER HARNES )"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for not heating and smoking during operation, upon inspection found the unit was heating normally and did not have apparent burnt wires, checked element for burns, no burns found. Tried all heating parts and found no smoke or burning. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Austin, TX 78757
David Z
Job Details: 05/11/2021
Arrived on site to diagnose refrigerator that has a light out in the freezer. Removed and tested switch and found switch bad. Replaced light switch in freezer. Retested and found light is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXX
Near Austin, TX 78745
Kevin
Job Details: 05/11/2021
"Arrived on site and inspected refrigerator and found freezer evaporator drain is blocked by ice. Disassembled freezer and clear drain using steamer. Pulled refrigerator forward and Replaced drain tube with new model. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site to inspect refrigerator door handles loose. Upon further inspection, I found both RC door handles and the FC door handle loose and also the RC doors were sagging and rubbing at the top inner corners. I tightened the handles and then adjusted the door hinges and doors. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Dripping Springs, TX 78620
Robert
Job Details: 05/11/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
KITCHENAID TRASH COMPACTOR
Model NO I’D
Near Florence, TX 76527
Jonathan S
Job Details: 05/11/2021
"Arrived on site for trash compactor ram stuck in down position. Customer had mounts removed on arrival. Tested operation and found motor gear stripped and not turning pulley. Removed failed gear crank and installed new. Assembled unit and tested operation. All tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
Arrived on site for Grinding or Rubbing Noise - Top Load Washer. Placed in diagnostics and Off Balance Load was only error code. Cleared error code. Placed in high speed spin and could hear the cam teeth grinding against each other. Removed cam and installed new cam. Ran high speed spin again noise was gone. Ran high speed spin several more times and noise is gone. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHV00
Near Dripping Springs, TX 78620
Luis
Job Details: 05/11/2021
"Arrived on site for no,cool in fresh food section. Tested glass of water that has been sitting in fresh food for 24 hrs,temp reading 45? checked freezer temp @5? called tech support per tech support need to replace 3 way valve. SR#7730732725; ordrng 1 WPW10331270 (Valve body) and 1 Wpw10143759 (Drier uv) and 1 Accessvalve (Access valve)"
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS03
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for oven not working. Test unit and found bake element not getting any power. Found shorted relay. Replaced control board test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2021
"Arrived on site it I select range oven having excessive gas smell. Upon further inspection, I tested the oven on Bake at 350 degrees. Once the unit reached preheat, I opened the oven door and did not smell any excess gas odors. Inspected the connection from the burner to the regulator and found the burner not fully seated. Corrected the burner and tested. Tested the cooktop burners and all are functioning properly. Customer advised they smelled gas in the cabinet to the right of the unit as well. I inspected the cabinet and found the shutoff inside, but did not smell any excessive gas odors. No further gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78737
Leonardo
Job Details: 05/11/2021
Arrived on site to test unit for unit not washing. Test unit and found float stuck in the up position making unit think it was full of water. Secured float test unit and unit test good job complete complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Austin, TX 78754
Matthew
Job Details: 05/11/2021
Arrived onsite for range with F1E0 error code. Notified customer that repair would not be covered. Replaced control and tested unit at 350 degrees. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for opening by itself, upon inspection found the left friction sleeve had ripped. Ordering sleeves. Office to reschedule ; ordrng 2 Wp8268961 (pad)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Kayman
Job Details: 05/11/2021
Arrived onsite to install previously diagnosed parts. I installed the new upper dish rack. Unit is working as designed. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW2430DS00
Near Austin, TX 78703
Jacob
Job Details: 05/11/2021
Arrived onsite for unit giving an F2E1 stuck/shorted key. Customer had unit shut off. So turned it back on and immediately got F2E1 error. Called tech line. Said to order UI panel and to order straight from whirlpool for the new updated UI panels to correct shorted keypad issue. Got Sr#7730730168. Ordered part. Office to reschedule ; ordrng 1 W11236887 (console)
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Austin, TX 78717
David Z
Job Details: 05/11/2021
Arrived on site to diagnose range that customer said was igniting the wrong burners. When customer tried lighting one burner he saw clicking on another burner. I advised the customer that all elements will trigger the igniters on all elements when any single burner is being lit. This is a normal condition and nothing is wrong. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Tommy
Job Details: 05/11/2021
"Upon arrival found Air BNB unoccupied. Found unit operating as designed took pictures and video to document unit has correct voltage and polarity, unit sump, drain, and heat all operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Uhland, TX 78640
Andrew
Job Details: 05/11/2021
Arrived on site to test unit for damaged unit cover. Verified cover is damaged. Replaced cover. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/11/2021
"Arrived on site for oven combo not keeping time and intermittent bake issue. Performed diagnostics mode and checked fault codes, none stored. Called Whirlpool tech support and spoke with Steve. Went over past service performed and parts that have been replaced. He stated to file a parts complaint with parts distributor. So they will test before shipping out that it keeps proper time. If that does not correct customer will have to contact an electrician. (Sr# 7730729028). Office to schedule return when ETA is available.; ordrng 1 W11297728 (CONTROL PANEL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for dishwasher not receiving power. Upon arrival found unit was never wired in during install. Wired it in and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
Arrived onsite and found unit operating with failed belt. Replaced belt and tested belt function. All checks good and no obvious sharp or sticking belt contact that would cause and belt to break.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3003NWC
Near Killeen, TX 76541
Al
Job Details: 05/11/2021
Arrived on site and inspected the range with apparent heating issues.Checked all burners and al had continuity.Some were plugged into the unit improperly causing the burners not to work as designed.I installed them correctly and they all worked and burned the natural oils off causing a small amount of smoke from the elements.The oven also worked properly.Photographed the oven bake element.Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2021
"Arrived on site for customer complaint of unit leaking, found failed bellow, I replaced bellow, unit tested good. Informed customer of rear bearings failing, and drain pump really loud, customer was okay with just replacing bellow for now.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Austin, TX 78753
David S
Job Details: 05/11/2021
Arrived on site for washer not starting on all cycles and the lights flash. I inspected the unit and work area. I found the unit stacked. I found the UI control buttons activating and deactivating on its own. I was able to get the unit into diagnostics and found fault code f5e3. I couldnt run the unit through a diagnostics cycle it kept turning itself in and off. I spoke to the customer about having the UI replaced and requiring a two man to remove the dry from above the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2021
"Arrived onsite and found unit had been placed uninstalled in garage. Replaced onsite an double checked fit and wiring, but advised that a proper test could not be made while uninstalled. All checks good. Repair complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Volente, TX 78641
Tommy
Job Details: 05/11/2021
Arrived onsite for dishwasher door not aligned correctly. Fixed unit hinges and door is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78745
Luis
Job Details: 05/11/2021
"Arrived on site for no ice. Ran diagnostics,icemaker passed harvest dumped ice,ran fill test passed,ran ice bucket test and thermistor passed. Power cycled unit informed customer to allow 24hrs if no ice is dumped unit will need a new freezer door."
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Austin, TX 78738
Robert
Job Details: 05/11/2021
Arrived on job for complaints of not heating. Found heater open. After replacement test operation. Dryer heating properly.
We serviced a
WHIRLPOOL DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Noah D
Job Details: 05/11/2021
"Arrived on site to inspect unit for squeaking, upon inspection found the unit was squeaking in bottom left, Replaced parts and tested. Complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, TX 78744
Kevin
Job Details: 05/11/2021
"Arrived on site and found repair has already been corrected by previous technician, no further repair was required, job complete"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Taylor, TX 76574
Wesley
Job Details: 05/11/2021
Arrived onsite and found f1e0 error. Attempted to clear and retry. Error recurred during preheat.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78758
David Z
Job Details: 05/11/2021
Arrived on site to diagnose no drain dishwasher. Ran unit and could not hear pump running. Removed drain pump and checked for debris and found no debris. Replaced drain pump and retested. Found unit draining properly and working as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/11/2021
Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Preheated oven to 350. Oven heating as designed. Job completed.