"Arrived on site to install previously diagnosed and ordered part. Pre previous techs diagnosis, I removed and replaced the ice bin door and checked for gaps in the gasket. I found the door gasket is gapped at the bottom. I used my level and found the door liner is warped (photos). I am ordering the left RC door and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 LW11034290 (Left RC door)"

"Arrived on site for range, inspected unit and work area. Tested burners and they where all good. Tested griddle and was not heating. Removed griddle and tested the element and was good. Tested the switch and was no power going to the griddle. Im ordering the switch for griddle. Office to reschedule to return when parts have arrived. ; ordrng 1 W11318834 (SWITCH)"

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit had power but the compressor not coming on. I tested voltage to the compressor and found none. I gained access to the control box and tested voltage from the control. I found none from the control. I am ordering a new control box. The office will reschedule when we have eta on the parts.; ordrng 1 W11546690 (Control box)

Arrived onsite for dryer not operating. Upon arrival found dryer powering on but not starting cycle. Disassembled unit for inspection. Found failed belt. Replaced belt but found shaft on motor pulley fractured. Will also need motor and ordering blower wheel. Office to reschedule ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)

"Arrived on site ,replaced sump and motor . Ran diagnostics, all checked normal. Unit is running quieter . No water leaks detected at time of service. Job complete"

Arrived on site for dishwasher shutting down mid cycle . Ran diagnostics for drain error 9-1 . Found float switch wasnt put into tray properly . Fix switch . Ran diagnostics 2 times and normal wash for about 15-20 . All checked normal. No water leaks detected at time of service . Job complete

"Arrived on site for dishwasher not drying . Found several pieces of glass in drain pump . Removed glass . Tested unit . Appeared no damage to drain pump . Unit is now draining properly. Ran diagnostics , all checked normal. No water leaks detected at time of service.

"Arrived on site for built in oven , inspected unit and work area, found upper oven door dented. Replaced outer skin door with new one. Unit is now installed as designed. Job completed"

Apartment 5303. Arrived onsite to replace previously diagnosed parts. On arrival unit was unplugged and had been so for some time. Replaced failed door switch. Powered unit and unit began cooling. Customer Ill need to monitor and leave unit plugged in so that symptoms can be observed. Customer will monitor. Job complete

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit. Unit operates as designed. No leaks present at this time. Job complete

Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number with service pointer W11540964. I Installed a new heating element according to the pointer. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.

Arrived on site to install previous diagnose part. I installed a new control and cleaned out the drain pump. Job complete.

Arrived on site to install previous diagnose parts. I gained access to the timer and replaced the timer and knob. I tested the unit and found it working properly. Job complete.

"Arrived onsite to replace previously diagnosed parts. Replaced inner basket. Also due to customer reports of unit ripping clothes, replaced agitator. Tested unit and unit is functioning properly. Job complete"

Arrived onsite for bake element not functioning. Upon arrival inspected unit. Found heating element fractured. Replaced bake element and tested at 350 degrees. Unit is functioning properly. Job complete

Arrived on site to install heating element per SP W11540964. Installed new element and verified no water damage present. Unit working as designed. Call complete.

"Arrived onsite to replace previously diagnosed parts followed s-code S27311, and whirlpool tech line recommendations. Thawed RC evaporator. Installed new RC evaporator cover and secured thermistor per service pointer W11329116C. Also replaced control board with updated software. Tested unit and unit is functioning properly. Notified customer of allowing unit time to reach temperature. Job complete"

Arrived onsite to replace previously diagnosed parts. Replaced compressor and associated lokring. Also used lokring 8.5- 8 from lokring kit. Pulled vacuum and held. Charged unit and power on. Unit began cooling. Notified customer to give 24-48 hrs for unit to cool before loading. Job complete

Arrived on site for water dispenser line frozen over . Unit is making ice . Ran temp checks . Unit is properly cooling . Removed connections at door and valve . Found line is frozen in cabinet. Called tech line . Unit is dreamed non repairable . Whirlpool will contact apt management on exchange . No water leaks detected at time of service. Job complete . Sr 7734187823

"Arrived on site to test unit for arcing, tested unit found metal rack in microwave, advised customer that per owners manual, rack needs to e removed when not in use, if rack is not Weighed down vibration from microwave operation causes rack to arc out in corners, removed rack, touched up burn spots, with paint provided, tested unit, unit now running as designed, job complete"

Arrived on site for fridge not working correctly. Arrival customer stated they had already bought new fridge and opted not to have service/diagnostics. Call complete

"Arrived on site to test unit for missing parts, contractor stated that inspector was there and told him that the bottom plate should be attached with screws, but by design the plate snaps into brackets and that all"

"Arrived on site for dishwasher with gold bushing styled element. Upon arrival confirmed issue and found element bushings fully deteriorated/missing. Replaced element under special project#W11540964. Tested unit and found no leaks, call complete."

"Arrived on site for dishwasher with gold bushing styled element. Upon arrival confirmed issue gold colored bushings. Replaced element under special project#W11540964. Tested unit and found no leaks, call complete."

"Arrived on site for washer not completing final drain/spin portion of cycle. Upon arrival confirmed complaint. Found F7E2 error in diagnostics. Found resistance to stator and clutch within specs. Found no voltage issues but did see oil leaking into from gearcase. Was unable to remove agitator. Found heavy resistance between gearcase rotor and agitator when trying to rotate unit. (W11550891), (W10909670), (W11393685), (W11195971), (W10734521), (W11260238). Customer opted for replacement instead. Call complete"

"Arrived on site to replace heater per service pointer, replaced heater, tested unit, unit now running as designed, no leaks detected job complete"

Arrived on site for dryer needing techline doc. While on site. Upon arrival reconfirmed complaint and called techline. Tested voltages with Andrew Sr#7734104462 over the phone and found left side of terminal dropping from 117-0 when button was pressed and not allowing a proper connection. Techline stated no further repairs can be made at this time and unit is functioning within manufacturing specs. They stated customer must have electrician repair power supply before anything else can be done. Call complete

"Arrived on site to replace heater per SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778, replaced heater,tested unit, unit now running as designed, no leaks detected job complete"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the user interface and consul and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to inspect ignition issue. Verified good gas valve actuation and could here positive sparking. I followed the ignition wire from the igniter to the ignition module and discovered a severe cut, all the way to the conductor, which was allowing spark to escape to the chassis. I removed and replaced the ASSY and tested. All ignition issues were resolved. No gas leaks detected during service."

Arrived onsite for a refrigerator not making ice and ice cream is soft. The customer stated that after the last tech left the icemaker made ice for about 3-4 days and stopped then the cooling in the FC just got worse. I found the FC at 18 degrees on arrival. The RC was at 37 degrees. I found the control showing 18 for the FC. I tested the evaporator thermistors and the first evaporator thermistor was registering -22 degrees and the second evaporator thermistor was registering 5 degrees. The thermistor is out or range. I tested the FC evaporator fan and found the temp only dropping 1 degree and not much air movement. I removed the evaporator cover and found the coil frosted up. I ran forced defrost and found 123VAC leaving the control to the defrost circuit but the heater never energized. I found an open thermal fuse in the harness. I defrosted the coil and replaced the harness. Call complete.

Arrived on site to diagnose a dishwasher that is making unusual noise. Found screw fell into pump during previous repair. Removed screw and all is working properly at this time. No leaks were found at time of service.

"Arrived on site to replace heat loop in drain from previous diagnosis. Replaced tubing, tested unit, unit now working as designed. No water connected to unit. Ideal frost pattern developing on evap. No signs of refrigerant leaks. Job complete."

"Arrived on site to replace heating element per SP. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for oven not igniting. Found control not allowing selection of bake option when pressed. Also found igniter is broken. Customer stated he would like to think about repair and would contact if wishing to pursue repair. If customer agrees to repair would need control and igniter kit.

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed vacuum/charge procedure for r600a. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to replace previously diagnosed control, replaced control, tested unit, all functions are good, job complete"

Arrived on site to diagnose an oven that is giving error code. Found fan speed error saved in control. Blower is running at low and high speeds with no issues. Performed factory reset to reset controls. Tested unit and all is working properly at this time.

Arrived on site to diagnose a washer that is leaking occasionally. Found suds have been leaking through air vent. Advised customer on findings and proper soap amounts with water softener. No repairs can be done to correct issue.

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit. Unit operas designed. No leaks present at this time. Job complete

"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element were incorrect. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service and service is covered under special project warranty #cS17304. Job completed."

"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element were incorrect. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service and service is covered under special project warranty #S17304. Job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, I removed and replaced the gearcase, cam and belt and calibrated the unit. Tested unit in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher element. Upon further inspection, I found it has the wrong bushings and needs to be replaced per service pointer W11540964 and warrantied through special project S17304. I removed and replaced the element and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for ice issues and heat. Ran diagnostics found no voltage to valve during diagnostic test,ran compressor test good frost formation on evaporator plate and fan motor powering on. Ran normal ice cycle water over filled pan for a long period of time,watched ice form on plate,released water from pan to engage harvest and icemachine continued to run as to make ice. Called tech support verified failed water sensor. Replaced recirculating pump ran diagnostics all test passed. ; used 1 W11542867 ( Rec pump) from stock"

"Arrived on site to replace heating element per SP. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."

Arrived on site for a dishwasher that has a special project to replace a heater. Inspected unit and work area. Did confirm the customers complaint and verified that it was under the service pointer guidelines for the heater replacement. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. Found all burners and elements working as designed. Call complete.

"Arrived on site to test unit for clicking sound. Verified with home owner noise coming from RC damper. Replaced damper, tested unit, unit now working as designed. Advised customer noise is not a concern as new units will make unfamiliar noises. Also advised on proper loading of unit to prevent air flow blockage. No leaks detected. Job complete."

"Arrived on site to replace heating element per SP. Replaced element, tested unit, unit now working as designed. No leaks detected. Job complete."

Arrived on site. Inspected dispenser. CX confirmed dispenser not dispensing. Installed new dispenser. Ran complete diagnostic machine test. No water leaks observed on test.

"Arrived to inspect door issue. I found the chassis leaning to the left badly, causing the door to contact the cabinet. I adjusted the leveling legs to correct the issue and tested. Operational test good. Wine cooler, no water connections."

"Arrived on site. Further diagnosed water level issue. Upon inspection, noticed oil stains running from bearing to ground. The tub has play between basket and drive and makes intermittent squealing noises when spun. Discussed w/ CX the price of repair and the CX decided to replace the unit. Warranty applied to service. No leaks observed during service."

Arrived to perform SP W11540964 - Special Project S17304. Inspected unit for water damage and found none. Removed faulty heating element and installed new heating element. Ran service test in accordance with manufacturers guide. No water leaks while testing. No other errors observed.

"Arrived to inspect beeping. The CX described an issue where the unit started beeping in the middle of the night and the in,y way they could get it to stop was to throw the breaker. The unit had been of for many months prior to my arrival and during a full suite of testing, I could not recreate the issue. I removed the control panel to inspect the control assy and found no visible deficiencies. Operational test good.

Arrived onsite for It takes 2 cycles to dry clothes. Upon arrival ran a vent test. Test failed for poor air flow. Unit is operating as designed. Recommend to customer to have vent cleaned at least once per year. Job complete

Arrived on site for a dishwasher that has a broken seal. Inspected unit and work area. Did confirm the customers outer tub seal was bent and mangled. Replace the seal and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for dishwasher needing previously diagnosed door asm(included ui in door) upon arrival installed required parts. Reassembled and tested unit. Found unit working on all cycles. Call complete

Arrived on site for dishwasher with recalled gold bush8ng element. Upon arrival confirmed complaint and replaced element. Reassembled and tested unit. Found no leaks and unit functioning as designed. Call complete

Arrived on site for microwave not allowing door to open. Upon arrival confirmed complaint and found after further inspection that door lever had broken and fallen out of place. Customer had already ordered part themselves. I reassembled and tested door. Found door functioning as designed along with rest of microwave functions. Call complete

Arrived onsite to install previously diagnosed part. Upon arrival I installed new inverter and tested unit and found unit operating as designed job complete.

Arrived onsite for refrigerator not making ice. Upon inspection I found that the ice level arm was damaged. And also the ice maker did not go through harvest. I replaced the icemaker assembly and tested unit and found unit operating as designed job complete.

"Arrived on site to install previously diagnosed and ordered parts. Due to the timer and water level switch being faulty, I removed and replaced the parts and installed the water level switch knob and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer not completing cycles. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit got to agitate and spin, I could hear the motor come on, but the unit did not spin or agitate. Tilted the unit back and removed and replace the capacitor and retested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer leaking water. Upon further inspection, I tested the unit and found the fill tube is cracked and leaking water. I removed and replaced the fill tube and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking water, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found it making a loud screeching noise immediately upon turning the unit on. I disassembled the unit and found a large amount of lint inside and the rollers and tension pulley axles gunked up with debris. Also found the belt beginning to fray I removed and replaced the 4 rollers, tension pulley and belt and cleaned the unit, along with the axels. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site to inspect refrigerator water filter housing door not closing. Upon further inspection, I found the filter head door missing and customer had a new filter head. I took the door from the part and installed it on the filter head on the unit and tested. Unit is operating as designed.

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, access valve and UV dye drier. Vacuumed the system and pressures held good. Installed 6oz of R134a refrigerant and tested the unit in test 4 and monitored pressures. Pressures were good and unit is beginning to cool. Recommended that the customer allow the unit to cool for 24-48 hours before placing food items inside. No water leaks observed during service, job completed."

"Arrived to instal previously diagnosed and ordered parts. I was able to removed the broken off drive tube portion of the basket and removed and replaced the basket after removing plastic fouling from within the tub, from the basket balance ring. I replaced the tub ring due to contact wear and the suspension due to the right rear suspension rod not dampening as it should. I calibrated the unit and then tested in manual mode and then automatic mode. The unit operated as designed and no leaks were observed during service."

"Arrived to inspect no draining. I found the CX had recently had their garbage disposal replaced and the knockout plug within the drain connection was not removed. I removed the plug and tested and the issue was resolved. Operational test good, no leaks observed during service.

"Arrived to inspect code and no operation. I verified the 4-3 code and inspected the unit. During testing and after I unplugged and reseated the motor connector at the control, the unit started working as designed and I could not recreate the issue. Operational test good, no leaks observed during service.

"Arrived to instal unit. The CX had already performed most all of the instal and the gas connection and tested was required. I used gas certified sealant tape on all threads and verified a clean surface in the flare compression fittings. After making the connections, I tested all connections several times under various conditions and found no evidence of any leaks. Operational test good.

"Arrived to inspect ignition issues. The CX described an issue where the unit would not engage the spark ignition and it lasted for several days and then began working again, with no intervention. I inspected the cooktop and found no signs of issue, I advised the CX that since the operations resumed, it is unlikely that any repair is required. I verified the electrical connection was fully seated at the outlet and moved it to the top receptacle, to prevent accidental contact with items in the cabinet. The unit had a very good ignition spark generated during testing. Operational test good, no gas leaks detected during service.

Arrived on site to test unit for unit not heating. Test unit and found heating element getting hot. Advised customer to use rinse aid to help unit dry better due to unit being plastic inside job complete.

"Arrived on site to test unit for unit giving F6E8 error code ui lost communication. Found interior light not on, will need to replace fuse and console and appliance manager and control boards ; ordrng 1 W10887855 (Panel control) and 1 W11188752 (Fuse) and 1 2hour (2 hour)"

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that when dispensing water, the unit leaks water at the bottom left hinge of the left FC door. I removed the kickplate and tested the dispenser and found water leaking from inside the door from the dispenser tubing. Also the ice maker recently stopped working. When I tested the ice maker, I had the FC door open and the door switched closed and the ice maker failed to harvest. When I began to close the door, the ice maker began to harvest. Due to recent repairs on the harness at the left hinge, its possible that the wiring is beginning to separate. I was able to get the ice maker to go through a full harvest and water dispensed into the tray. If it doesnt work, they will purchase a new unit. Customer placed a sign on the water dispenser to remind them not to use the dispenser. Job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the RC evap fan motor/harness and RC evap drip pan kit. I repositioned the RC evap thermistor and secured it to the suction line with foil tape and ziptie; followed the service pointer for the drip pan kit and sealed off the drain tube at the back of the unit. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect wall oven door issues. Upon further inspection, I found the bottom portion the outer door panel appeared to,be warped or bent outward (photos). Also the vent cover is bent. I advised the customer that if the unit is out fo the 30 day cosmetic warranty, they would have to purchase the outer door panel and vent cover. Spoke with their builder and he advised he was on site during installation and that it was documented on the installation receipt that the door and vent cover were bent. I advised the builder that unless we have something in writing showing the model number and date of installation and its within the 30 day cosmetic warranty, I cannot replace the parts unless /// for. I advised the customer when our service ticket was created and it appears that the unit was installed out of the 30 day cosmetic warranty. I advised the customer if they could provide something that showed the date of installation, along with the model/serial number of the unit and its within the 30 day warranty, then contact our office and provide this info and we can order the parts and get the unit repaired. Unit is operating as designed. Job completed."

"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the unit on Bake at 350 degrees. The ignitor failed to fully illuminate and heat the burner. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect washer agitation issues. Upon further inspection, I placed the unit in diagnostics showing error code F7E6. Cleared the code and continued with testing and found when the unit agitates, the entire basket turns back and forth and not just the washplate. I tilted the unit back and found the actuator/shifter hook was not engaged with the cam. I removed and replaced the actuator/shifter and calibrated and retested. Unit is operating as designed. Customer provided POP for warranty . No water leaks observed during service, job completed."

"Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop burners and they operate as designed, but the cooktop on/cooktop hot indicator on the control does not come on. I tested the bake and broil functions and did not hear the relay kick on at the control. I tested voltage at the terminal block and got 243V. Tested bake function and tested voltage at the element connectors and got 0V. I removed and replaced the main control and retested and unit is operating as designed. Job completed."

"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit display blank and non-responsive. Found the breaker is on. I pulled the unit out from the wall and tested voltage at the main control and only got 120V. I cycled power at the breaker and rechecked voltage and got same results. Tested the fuse and its good. I recommended that the customer have an electrician, possibly the builders electrician, take a look at the wiring at the wall and the breaker. Advised the customer that once an electrician checks the wiring/breaker and the unit continues to fail, to schedule service. Job completed."

"Arrived on site to drop,off part. Customer did not answer door so I left the part on the front porch at the front door (photo). Took photo of part before leaving it showing its not damaged (photo). Job completed."

"Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested all four burners and found all four flames are low on a high setting and when changing from high to low, the flames dont change. I checked the propane tank pressure outside and its at 80psi. I am ordering the regulator and CNOTE-LSO and Che dukes return service for 08/02/22. No gas leaks detected during service.; ordrng 1 WP9759091 (Regulator) and 1 CNOTE (LSO)"

"Arrived on site for no cool. Powered unit on compressor powering on then shutting off,diagnosed a defective compressor. Replaced the compressor the drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,compressor powered on. Adjusted fresh food door,remolded door gasket."

"Arrived on site. Installed foam block kit,installed 60? defrost bimetal.

"Arrived on site for no ice. Diagnosed a defective icemaker,installed updated icemaker kit,power cycled unit icemaker ran through a cycle and filled with water.

"Arrived on site. Found freezer not freezing correctly,removed fresh food evaporator cover,found corrosion tubing and traces of oil on the evaporator,informed customer sealed system work will be needed

"Arrived on site for cooling complaint. Found evaporator incased in ice,unit not running through a self defrost cycle,ordering control,ui,thermistor and harness ; ordrng 1 W11546609 (Main control) and 1 WPW10384183 (Thermistor) and 1 W11546681 (Harness) and 1 W11546981 (Heater) and 1 W11216949 (Ui)"

"Arrived on site for beeping noise. Found control shutting itself on and off diagnosed unit will need the updated kit,part is on backorder gave customer 2 options. 1: wait for part to become available 2: remove control and send to be rebuilt. Customer requesting to order part and wait till available.

Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and found no issues. Found that the noise customer was experiencing was the normal operating sounds of the drain pump and shifter. Unit is functioning properly. Job complete

Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

"Arrived onsite for washer still not spinning clothes out completely. Upon arrival inspected unit and put unit in diagnostics. No error codes at this time . Disassembled unit and inspected belt and pulley. Both looked good. While isolated ran motor and found motor was failing internally.

Arrived onsite for damaged panel. Upon arrival found outer panel was rusting and dented. Replaced panel. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Unit is in storage garage at complex. Found that upon startup, while running, and turning off, the compressor is knocking badly. Unit will need a compressor replacement. Unit is still currently cooling. Ordering ss replacement. 2 hrs. Office to reschedule ; ordrng 1 Ssrepair"

Arrived onsite for loose water filter housing. Upon inspection found failed housing cover. Need to order cover and bringing back housing. Office to reschedule ; ordrng 1 W11501035 (Filter cover)

"Arrived onsite for a washer not spinning. I found the cam had broken but I also found where there has been a slow water leak that damaged the gearcase and actuator. I replaced the gearcase, cam, and the actuator. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete."

Arrived onsite for a refrigerator not making ice and the ice cream is a little soft. I checked the FC temp and found it at 16 degrees. I found it cycling between 12-20 degrees keeping the harvest temperature borderline. I adjusted the thermostat to keep the freezer at 0 degrees and as soon as it was at 10 degrees the icemaker went into a harvest and filled with water. I went over with the customer how to adjust the controls. The unit is working as designed. Call complete.

Arrived onsite for a refrigerator not dispensing ice. I found the rotors teeth in the ice bucket all bent up and binding on the stationary teeth. I replaced the ice container and tested the unit. All is working as designed. Call complete.