Near Austin, TX 78704
Jacob
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit being stuck in den mode. Tested unit. Could not get out of setting. Replaced timer control to unit. Tested unit. Unit test good. No leaks at this time. Job complete
Near Kingsland, TX 78639
Keith D.
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite and checked for error codes found f5e2 and f0e5 cleared codes and ran diagnostics and found unit suspended had failed causing the loud noise. And throwing a off balance error code. Unit will need new suspension in order to repair. Also found wash plate not flush but was unable to remove due to it being seized up. Ordering suspension and wash plate. Upon further inspection also found that the gearcase failed has oil under unit. ; ordrng 1 W10752283 (WASH PLATE) and 1 W11130362 (suspension)
Near Austin, TX 78703
Jacob
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not spinning. Put unit in test mode. Got one error code for unit being out of balance load. Erased code. Tested unit in drain and spin 2 times. Unit test good. No error codes have come back. No leaks at this time. Job complete
Near Blanco, TX 78606
Richard
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that there is no water going into the ice maker. Replaced valve and tested. Issue was not resolved will need to replaced control boards do to the fact that the valve is not coming on when calling for water. Ordering parts office to reschedule.; ordrng 1 W10418407 (cntrl-elec) and 1 W10446514 (electronic control)
Near Copperas Cove, TX 76522
Al
Job Details: 05/14/2020
REFRIGERATOR GE DSHS6VGBBCSS Arrived to inspect ice bucket issues.Confirmed the bucket assembly was defective.Called office and spoke with MS. Confirmed the Bucket and auger assembly was approved to install.Removed and replaced the bucket and unit began operating as designed.Job complete
Near Leander, TX 78641
Lou
Job Details: 05/14/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previously diagnosed and ordered parts. Due to the sump/motor assembly leaking, the console lights not functioning and the lower rack wheels falling off, I removed and replaced all mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/14/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit having electric smell, found failed control panel, also bring main control. ; ordrng 1 W10864141 (panl-cntrl)"
Near Lorena, TX 76655
Jonathan
Job Details: 05/14/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for a washer that would not start a cycle. Inspected unit and work area. Tested unit unit begin turn on. Please do an in-service diagnostics and found an F8 E1 (low/no fill). Customer advised hey may have been over filling the unit. Ran unit through an auto cycle and unit ran as designed. Had customer start a cycle and found the customer over filling towels into the unit. Went over customer care guide and load sizes. Unit ran through the agitation and kept filling with water due to heavy load. Unit eventually stopped filling and ran as designed. Call complete.
Near Florence, TX 76527
Cliff
Job Details: 05/14/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found broken glass in drain pump assembly. Removed glass and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78732
Paul
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, heat exchanger, & pan heater. I installed a UV drier and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.75 oz’s of R134A. I tested the unit and it is working as designed. Call complete."
Near Austin, TX 78731
Luis
Job Details: 05/14/2020
REFRIGERATOR LG LFX25960ST "Arrived on site for no ice and water. Tested dispenser no water,no power to icemaker,removed ginger cover,disconnected harness found broken terminal in harness on liner side
Near Georgetown, TX 78633
Cliff
Job Details: 05/14/2020
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to install new control panel for microwave oven combination. Installed new panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78736
Leonardo
Job Details: 05/14/2020
RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to replace manifold. Replaced manifold test unit and unit test good no leaks present at this time.
Near Lago Vista, TX 78645
Lou
Job Details: 05/14/2020
DISHWASHER GE GDT695SSJ2SS "Arrived on site to inspect dishwasher no functions. Upon further inspection, I found the unit operating as customer had unplugged unit and it reset. I placed unit in diagnostics and tested voltage to element and got 121V. I checked element and got 17ohms and unit operated as designed in diagnostics. I contacted ge techline and spoke to Charlie and advised of my findings. Charlie advised that there is a service pointer on this issue and to replace the element and both nuts and to order a Software Update Module WD98R2327901 and afternoon updating the software to send the module to ge.No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/14/2020
WASHER GE GTWM4250D1WS "Arrived to install previously ordered shocks. Replaced and tested properly
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/14/2020
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site for customer complaint of gas leak, found leak at regulator and manifold.
Near Spring Branch, TX 78070
Noah D
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge and install parts for bad ice production replaced icebox fan and gasket per last tech, control board was unable to be accessed due to bent casters on both sides that another company installed. Customer must remove fridge from spot if further board work is needed. Checked all functions of icebox and gasket and found no issues. Motor for ice maker tested good.Complete"
Near Austin, TX 78738
Luis
Job Details: 05/14/2020
REFRIGERATOR JENN-AIR JS48SEDBDA "Arrived on site for no cool. Found no lights and unit not powering on. Removed control cover,voltage entering unit,power to power supply and to main control,no power exiting control or power supply found burned traces on compressor control. Diagnosed unit will need a new main control,power supply and compressor control,need AUTHO approval; ordrng 1 12002799 (COMPRESSOR CONTROL) and 1 WP67001360 (POWER SUPPLY) and 1 WP67006853 (MAIN CONTROL)"
Near Austin, TX 78747
Kevin
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site and inspected refrigerator and found freezer temperature is 14 degrees, fresh food is 47 degrees. Customer has freezer set on 1 and fresh food set on 3. Normal setting for both would be 4 set step 7 and step 8 to 9 maximum.
Near Round Rock, TX 78664
David S
Job Details: 05/14/2020
ICE MACHINE WHIRLPOOL GI1500XHS9 "Arrived on site to install a new water valve per service pointer 4317422. I gained access to the water valve and installed the new one. I tested the unit and unit operated as designed. I spoke with customer about how the install instruction for this u it state it need to have an open air drain for the unit to drain properly, otherwise you will have have a thumping suction noise. No water leaks detected. Job complete."
Near Austin, TX 78721
Scott
Job Details: 05/14/2020
COOKTOP WHIRLPOOL RC8536XTW2 Arrived on site for unit sparking after previous repair . Found wire connector had fail causing wire to contact another wire shortening new switch . Tested burners all are working and heating properly . . Job complete .
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/14/2020
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of gas leak, found leak at regulator and manifold.
Near Austin, TX 78738
Leonardo
Job Details: 05/14/2020
RANGE JENN-AIR JDRP436WP03 "Arrived on site to test unit for touchpad not working. Found touchpad not responding, replaced ui and control test unit and unit test good job complete."
Near Austin, TX 78733
Kevin
Job Details: 05/14/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site and inspected dishwasher and found saved error codes 6/4, 6/3 again. Tested float switch and it is correct, ran diagnostic cycle and it completed properly. Dishwasher installation area does not meet the height minimum and dishwasher is leaning forward. Reported to techline, system was down and couldn’t get an SR number."
Near Leander, TX 78641
Wesley
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found unit operating as designed save some noise and vibration concerns. Used pads to address concerns. All checks good.
Near Austin, TX 78759
David S
Job Details: 05/14/2020
OVEN KITCHENAID KEBS207BSS00 "Arrived on site for oven having no power. I inspected the unit and work area. I pulled the unit from the cabinet and inspected the fuse, and Both thermal fuses all checked good. I turned the breaker on and checked power to the unit. I am showing 121v o L2 to Neutral, and showing nothing from L1 to neutral, see so quick pic. According to the wiring diagram L1 supplies power to the control, and the control and UI are showing no power. I spoke with customer about the unit and explained they will have to have an electrician check the breaker, or the wiring in the wall, because the unit is not getting proper power. I reinstalled the unit how the customer wanted
Near Austin, TX 78753
Jacob
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to replace parts ordered by previous tech. Reply the diffuser. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/14/2020
REFRIGERATOR MAYTAG MTB2156FEW Arrived to install previously ordered parts. Replace cap and dev and cooling properly
Near Marble Falls, TX 78654
James
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL KBFN506EPA01 Arrived on site and tested operation. Found left 3 lights and lower right light out. Found loose connection on middle left module. Secure wire into connector and found all lights now functioning properly. Job complete
Near Taylor, TX 76574
Andy
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed harness and heating element. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Ordering needed part. Office to schedule return trip. Customer is calling whirlpool to get coverage. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10857624 (heater)
Near Temple, TX 76502
Jonathan
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit in Ana auto test. Unit worked as designed and heater kicked on at the end. Call complete.
Near Pflugerville, TX 78660
Scott
Job Details: 05/14/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for control not responding . Ran diagnostics got several UI failurer codes . Replaced control tested ,all checked normal . Job complete ."
Near Burnet, TX 78611
James
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KFIS25XVMS2 Arrived on site and tested operation. Found condenser fan not running but compressor is running. Installed new condenser fan motor and tested operation n found full frost pattern on evaporator and unit cooling properly. Instructed customer that the unit may take up to 24 hours to reach proper temps. Job complete
Near The Hills, TX 78738
Leonardo
Job Details: 05/14/2020
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replaced valves and tubings. Replaced parts test unit and unit test good job complete. No leaks present at this time.
Near Marble Falls, TX 78654
James
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and tested operation. Found fresh food and freezer at 45 degrees. Compressor very hot. Unit has failed compressor and will need sealed system repair. Office to schedule return services for 2 hours; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/14/2020
WASHER MAYTAG MVWB300WQ1 "Arrived on site to inspect washer for issues completing cycle with a lid error, checked for error codes and found only lid error codes, replaced lid and tested all functions, no problems found.Complete"
Near Canyon Lake, TX 78132
Noah D
Job Details: 05/14/2020
RANGE KITCHENAID KFDC558JSS00 "Arrived on site to inspect door for dent, upon inspection saw the small rounded dent on door, replaced outer glass and frame, checked for issues and damage, no problems found. Complete"
Near Austin, TX 78729
Paul
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived onsite for a refrigerator to replace possible sealed system components. I found the charge in the system a little low and signs of a leak around the Lokring fitting on the drier. I recovered the refrigerant and installed a UV drier and added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with R134A and tested the unit. The unit had a good frost pattern and is working as designed. The unit had been moved to apartment 923 and was not connected to a water supply. Call complete.
Near Meadowlakes, TX 78654
Keith D.
Job Details: 05/14/2020
DISHWASHER KITCHENAID WDT790SLYM3 Arrived on site and tested operation found unit working as designed upon further inspection I found that the dispenser assembly has failed causing soap to just run out continuously. Unit will need new dispenser assembly to repair.
Near Meadowlakes, TX 78654
Keith D.
Job Details: 05/14/2020
DRYER SAMSUNG DV395ETPASU/A1 Arrived on site and inspected for lint build up found vent clogged with lint. Removed what I could from unit. And advised customer to have a vent cleaning company come out and clean the vent leading to the outside. Job complete
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site to inspect fridge for leaking issues, upon inspection of video of leak and testing found the magnet on the inlet valve not closing, replaced valve and retested. No leaks found during ice maker fill aNd dispensing. Complete"
Near Buda, TX 78610
Robert
Job Details: 05/14/2020
OVEN WHIRLPOOL WFG361LVS3 Arrived on job for complaints of no bake. Found that items in storage drawer causing a short in igniter operation. Removed extra items and oven now working properly.
Near Austin, TX 78758
Eman J.
Job Details: 05/14/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer not powering on. Tested system found that the control panel was bad. Ordering control W11378949. ; ordrng 1 W11378949 (CNTRL-ELEC)
Near Johnson City, TX 78636
Richard
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker is leaking water into the ice container. Replaced ice maker and tested good and no leaks detected. Complete
Near Austin, TX 78730
David
Job Details: 05/14/2020
FREEZER WHIRLPOOL EVL201NXRQ00 Arrived on site to install previously diagnosed parts to resolve condensation building on back of unit. Removed old permagum from around opening for harness in back of unit. Installed and created new permagum seal around wiring harness. Could no longer feel any cold air escaping. All is working as designed. Call complete.
Near Austin, TX 78759
David S
Job Details: 05/14/2020
VENTHOOD WHIRLPOOL WVW53UC0FS2 Arrived on site to install previous diagnosed part. I gained access to the led driver and replaced new. I reassembled the unit and tested operations. U it lights up and the fan comes on like it should. Job complete
Near Austin, TX 78726
Paul
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed the caster brackets, casters, and front foot pedal. Call complete."
Near Leander, TX 78641
Tyler B.
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to install previously ordered racks. Replaced racks and tested properly
Near Austin, TX 78726
David
Job Details: 05/14/2020
WASHER MAYTAG PAV3300AWW "Arrived on site to diagnose washer that was no longer spinning. Performed diagnostic and found motor was running, but not turning transmission. Found failed transmission.
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system. Everything works as designed. No water leaks at time of service. Job complete"
Near Austin, TX 78733
Robert
Job Details: 05/14/2020
DRYER LG DLEX800V Arrived on job for complaints of thumping noise. Found two of the front rollers damaged. After replacement test operation all functions working properly.
Near Killeen, TX 76542
Al
Job Details: 05/14/2020
DRYER WHIRLPOOL WED5620HW1 Arrived to inspect front load dryer display issues.Confirmed the complaint and found the display defective. Removed and replaced the control panel.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78731
David
Job Details: 05/14/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to install previously diagnosed parts for microwave that was not heating. Installed new control and retested. Unit is still not heating. Lights and turntable are good, but with no heat. Need to order cavity and mag thermostats. Also need AUTHO from AHS. Office to reschedule based on AUTHO approval from AHS. ; ordrng 1 AUTHO (AUTHO) and 1 W10141630 (thrmst-fix) and 1 WP4375079 (thrmst-fix)"
Near Austin, TX 78739
Kevin
Job Details: 05/14/2020
DRYER WHIRLPOOL WGD8120HC "Arrived on site and found customer is experiencing check lint screen showing on display, set dryer into a diagnostic cycle and did not find any saved errors. Spoke with tech line check vent is just a reminder. 7727818267"
Near Lago Vista, TX 78645
Lou
Job Details: 05/14/2020
MICROWAVE WHIRLPOOL WMH31017HB3 "Arrived on site to inspect microwave venthood light not turning off. Upon further inspection, I found the light bulb out of the socket. I turned the power off to the unit and placed the light the unit and turned the power back on. The light came on as soon as power was cycled. I attempted to turn the light off at the control panel and it failed. Cycled power and removed and replaced the main control and cycled power back on and retested. Unit is operating as designed. Job completed."
Near Austin, TX 78731
David
Job Details: 05/14/2020
MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed control to resolve unit not running after interlocks replaced. Installed new control and retested. Unit is now running and heating as designed.
Near Leander, TX 78645
Lou
Job Details: 05/14/2020
WASHER WHIRLPOOL CET9000GQ0 "Arrived on site to install previously diagnosed and ordered part. Due to the unit drive belt shredding, I replaced the belt and tested the unit. It operated as designed. No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Richard
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator ice maker not working properly. During testing found that the the fill tube is frozen .When customer calls back to set up service ice maker fill tube will need to be replaced. Complete
Near Lakeway, TX 78734
Luis
Job Details: 05/14/2020
REFRIGERATOR GLADIATOR GARF30FDGB00 "Arrived on site for no cool. Unit not powering on,control not sending power to compressor or fans,diagnosed a defective control,installed a new control,powered unit on compressor and fans powered on"
Near Austin, TX 78748
Kevin
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and inspected refrigerator and found this door is creaking opening and closing. Leveled refrigerator and creaking has stopped. Job complete
Near Austin, TX 78724
Scott
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer tub leaning to left and front . Found left front bracket had broken causing the lean . Replaced suspension . Also during calibration test and diagnostics no hot water from supply valve is entering unit . Advised customer on hot water . No water leaks detected at time of service . Job complete .
Near Austin, TX 78754
Eman J.
Job Details: 05/14/2020
RANGE MAYTAG MGR8850DS2 Arrived onsite for range leaking gas. Tested they system for a gas leaks couldn’t detect one. Tightened the connections on the gas valve and advised the customer to calla gas company to come out and check.
Near Austin, TX 78738
Luis
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site for no cool. Removed deli drawer found drip pan warped,found traces of dye on evaporator diagnosed unit will need a new evaporator,drip pan,uv drier,access valve and possibly compressor. Need AUTHO for sealed system labor and parts; ordrng 1 212643 (SEALER) and 1 NEED2HRS and 1 NEEDAUTHOFORSEALEDSYSTEMLABORANDPARTS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (COMPRESSOR) and 1 W10836964 (DRIP PAN) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV) and 1 WPW10277799 (HARNESS), states that autho needed"
Near Austin, TX 78732
David
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL ISF25D2XBM01 "Arrived on site to diagnose refrigerator not making ice and no lighting in refrigerator. Performed diagnostic on both compartments. Found that bale arm for icemaker was not plugged into its socket, and the socket was turned to the off position. Plugged bale arm in and turned icemaker on. Unit filled and cycled immediately. Found hat in RC the light module to be internally shorted. Replaced light module and retested. All is working as designed now. Call complete."
Near Cedar Park, TX 78613
Wesley
Job Details: 05/14/2020
WASHER MAYTAG MVWB765FW3 "Arrived onsite and found unit valves failed. Replaced valve, all checks good. Unit is now operating as designed."
Near Austin, TX 78701
Jacob
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Parts did not resolve issue. Informed customer of the issue.No issues issues at this time. Job complete"
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/14/2020
WASHER MAYTAG MHW6630HC0 Arrived to install previously ordered parts. Replaced dispenser and tested properly
Near Austin, TX 78734
Brandon
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KSSC48QMS00 "Arrived on site for customer complaint of unit leaking, found leak coming from water lines and fitting. Need 2 man to pull out and remove door to access water lines ; ordrng 1 2209709 (fitting) and 1 2252393 (tube-water) and 1 2257420 (WATER LINE) and 1 CNOTE (2 MAN) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Austin, TX 78735
Kevin
Job Details: 05/14/2020
DRYER MAYTAG MED5630HC0 "Arrived on site and found the dryer is starting to rattle again, previous attempt with sound pads did not include the front left corner directly under the motor mount discussed in service pointer W11378591A. Also added seal kit to fan shroud cover discussed in service counter. After correction dryer is now quiet, job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for customer complaint of refrigerator section not cooling, found unit had defrost issue. I was unable to access diagnostic mode, I replaced control box, tested heating circuit, unit tested good"
Near Manor, TX 78653
Scott
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW8500SR01 "Arrived on site for washer flashing f20 code . Ran diagnostics and found poor water flow . Removed supply hose off valve and found screen full of sand . Recommended replacing inlet valve .. ; saved tckt"
Near Austin, TX 78733
Kevin
Job Details: 05/14/2020
RANGE WHIRLPOOL WFG320M0BS3 "Rived on site and found both left burners I’m not showing any flame on the lowest setting, adjusted both left valves per customer. Both left burners are now on to the amount the customer prefers and are working properly, job complete."
Near Austin, TX 78745
Robert
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace damaged panel. After replacement test operation all functions working properly.
Near Austin, TX 78717
Wesley
Job Details: 05/14/2020
WASHER BOSCH WFMC3301UC/03 Arrived onsite and replaced door boot due to large tear. Advised customer on repair. All checks good. Unit is now operating as designed.
Near Austin, TX 78738
Luis
Job Details: 05/14/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for no ice. Ran diagnostics found tube disconnected from pump to dispenser,reconnected tube to dispenser,tested pump working. Recommended to customer to install new water line to unit to allow unit to be pulled out from enclosure and to install longer and flexible drain tube to prevent tubing from kinking"
Near Kingsland, TX 78639
Keith D.
Job Details: 05/14/2020
DRYER WHIRLPOOL WED4800BQ1 Arrived onsite and tested operation found unit dead. Checked voltage and found proper voltage. Gained access to fuse in back found that it had failed. Installed new fuse tested operation found unit working properly as designed. Job complete
Near Leander, TX 78641
Wesley
Job Details: 05/14/2020
DISHWASHER MAYTAG MDB4709AWB1 Arrived onsite and replaced spinner arms and drain pump unit is now cleaning well and draining.
Near Austin, TX 78722
Jacob
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived onsite for unit not draining. Unit had standing water inside unit. Was able to find food stuck in side drain hole from pump and motor. Used vacuum to suck out the food and water clogging the drain motor. Re tested the unit. Unit test good. Was draining properly. No leaks at this time. Job complete
Near Austin, TX 78750
David S
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making a noise. I inspected the unit and work area. I found gear case oil all over the bottom of the u it. I started to disassemble the unit to replace the gear case when I found the motor full of oil, along with the Cam and belt. I will have to order a new Motor W11283592, Belt W11239857 to complete the repair. I am returning with the cam, and gear case to replace also. I also ordering CNOTE for authorization..; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11239857 (belt) and 1 W11283592 (motor-drve)"
Near Killeen, TX 76541
Al
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived to inspect temperature issues in the refrigerator section.Used my temperature sensor and got 33 degrees in the refrigerator compartment, while customers meter was reading 22 degrees.I called whirlpool tech line and spoke with LEON @ Whirlpool Tech Line same SR#7727153553
Near Hutto, TX 78634
Cliff
Job Details: 05/14/2020
FREEZER WHIRLPOOL WRS315SDHZ02 Arrived on site to install new door for refrigerator. Install door that was sent to customer from manufacturer. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Jacob
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived onsite for unit not cleaning dishes properly. Tested unit. Found food stuck in spray arms and overload in unit. Removed stuck food from spray arm. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78721
Jacob
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit not washing only works when it wants to. Took off the back of the unit. No issues at this time. Job complete
Near Hutto, TX 78634
Cliff
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker leaking. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Taylor, TX 76574
Chase
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Removed compressor, Installed new uv drier, access valve and compressor. Pressurized system and checked for leaks, found d none. Vacuumed system and charged with 5.5 oz R134A. Job complete."
Near Austin, TX 78703
Leonardo
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced motor harness and board. Replaced all parts test unit and unit still not working correctly. Checked power coming in and found unit getting 101-102 volts. Advised customer to call electrician. Called techline and techline agreed we need 120voltd job complete. 7727819659
Near Lago Vista, TX 78645
Lou
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to install previously diagnosed and ordered part. Due to the pantry drawer right endcap being broken, I removed and replaced the endcap and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cottonwood Shores, TX 78657
James
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site and installed new thermistor. Unit tests good. Job complete
Near Austin, TX 78745
Robert
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace damaged panel. After replacement test operation all functions working properly.
Near Harker Heights, TX 76548
Al
Job Details: 05/14/2020
DRYER MAYTAG MEDC215EW1 Arrived to inspect dryer not drying on the first attempt.Found all functions of the unit work properly.Customer just moved in and will have the ventilation system cleaned.Job complete
Near Austin, TX 78728
David S
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not washing. He. I arrived the customer stated the unit is working now. I checked fault codes in the unit and found none. I put the unit through a test cycle and the unit operated as designed. I spoke with customer about the float switch, and the units operation. No water leaks detected. Job complete."
Near Horseshoe Bay, TX 78657
James
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site and tested operation. Found start device tripping and co press or not running. Tested with new start device and found compressor locked up. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hours sealed system repair. ; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78737
Kevin
Job Details: 05/14/2020
REFRIGERATOR FRIGIDAIRE PHS66EJSB0 "Arrived on site and replaced all parts and refrigerator will now get crushed ice. No water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Scott
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site . Replaced fill cute . IM aid harvesting and filling properly. Evap and ice bin functioning properly. No water leaks detected at time of service . Job complete
Near Temple, TX 76502
Jonathan
Job Details: 05/14/2020
OVEN WHIRLPOOL WFE320M0ES2 Right on site for oven that was not able to close properly. Inspected unit and work area. Found failed left hinge bent. Replaced hinge and tested unit. Unit is opening and closing as it should. Call complete.
Near Manor, TX 78653
Scott
Job Details: 05/14/2020
DRYER MAYTAG MEDC465HW "Arrived on site for long dry times . Used vent test ,found air flow restriction . Instructed customer to have vent cleaned to outside . Job complete ."
Near Round Rock, TX 78665
Andy
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher no operations. Upon arrival customer informed that it comes on but does not spray water. Tested and inspected unit and found water supply shut off. Turned on water supply and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Johnson City, TX 78636
Richard
Job Details: 05/14/2020
DRYER WHIRLPOOL CEM2745FQ0 Arrived onsite for the dryer not heating. During testing found that the heating element is no good. Replaced element and dryer tested good. Complete
Near Taylor, TX 76574
Andy
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Customer asked if she could put clothes in it to test it. Did so and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Paul
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator not cooling correctly, icing up, the lights not working correctly, and hearing a motor noise. I found the unit at temp in both compartments when I arrived with the ice bin full of ice. All the lights were working as designed. After talking with me it was determined with a video the noise had been coming from the FC fan hitting ice. Ms also stated the bottom of the FC had been building up with ice and water. I found where the drain tube had been leaking from being restricted. I cleared the drain tube. I checked the thermistors and ran a short defrost and the thermistors checked good and it completed the short defrost and worked as designed.