Near Cedar Park, TX 78613
Chase
Job Details: 01/06/2021
DISHWASHER KITCHENAID KUDS35FXSSA
Near Austin, TX 78730
Chase
Job Details: 01/06/2021
MICROWAVE WHIRLPOOL WMC30516AS0
Near Leander, TX 78641
Lou
Job Details: 01/06/2021
WASHER MAYTAG MVW7232HW0 "Arrived on site to inspect washer not washing clothes. Upon further inspection, I placed the unit in diagnostics showing error code F7E4. Cleared the code and continued with testing. Unit filled and agitated in slow agitation, but the unit failed to spin (F7E4-shifter). Tilted the unit back and found gearcase on the rotor, drain pump and all four panels. Removed the rotor and found gearcase oil on the inside the rotor and some on the clutch/slider. Advised customer of my findings and am ordering the gearcase, slider, clutch, rotor, stator and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main control. I recommended that the customer contact Whirlpool with their concerns on timeframe of getting parts due to parts being out of stock. No water leaks observed during service. I devised the customer that the office would contact them once the parts arrive and schedule return service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10734521 (slider) and
Near Elgin, TX 78621
Matthew
Job Details: 01/06/2021
WASHER ROPER RTW4516FW2 "Arrived onsite for washer not filling with water properly. Upon inspection found error codes for long fill. Tested unit in auto cycle test and very little water was entering the unit. Needed valve replacement. Replaced valve, tested unit and is functioning properly. No leaks present at this time. Job complete"
Near Lakeway, TX 78738
Brandon
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of loud noise during spin, found noise coming from gear case and basket off balance. Ordering gearcase, cam, basket, and suspension. ; ordrng 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 CNOTE (Office to reschedule)"
Near Austin, TX 78728
Jimmy J.
Job Details: 01/06/2021
MICROWAVE WHIRLPOOL KMHS120ESS9 Arrived on site to install previously diagnosed parts. Removed old wiring harness and installed new wire harness. Removed lamp housing and lamp. Installed new housing and lamp. Plugged in microwave and bulb still wouldn’t turn off. Checked voltage at the lamp relay and got 123 with lamp turned on and off. Relay faulty. Ordering a new control. Also ordering UI JIC. Placed a cup of water in microwave to ensure it was still heating and I could tell by the noise that one or both of the interlocks had welded shut. ; ordrng 1 W10891019 (panl-cntrl) and 1 W11182110 (cntrl-elec) and 2 W11197766 (interlock)s
Near Manor, TX 78653
Matthew
Job Details: 01/06/2021
RANGE WHIRLPOOL WFC150M0EW3 "Arrived onsite for range not heating properly. Upon inspection found control not sending proper voltage to bake element. Broil function is working and both elements tested good. Control was RWO, office to reschedule. Send with all prescreened parts just in case. ; eml tckt failed"
Near Killeen, TX 76549
Tyler
Job Details: 01/06/2021
DISHWASHER FRIGIDAIRE FFBD2406NB2A Arrived on site for Dishwasher not turning off after unit was turned on. Upon arrival I tested the functionality of the Phil agitation and drain cycles and found that unit was functioning as designed by customer stated unit would run for hours on end and never shut off I also noticed that whenever I start a fresh new cycle the unit would take him to dream but on this particular Frigidaire model it should not do that unless there is water detected in the tub and upon starting to test there’s absolutely no water to trigger that kind of reaction from the dishwasher then replace the main control and reassembled and tested the unit I was able to verify them that the unit is fully functioning as designed and when the tub is empty it will immediately start feeling like it should and not drain and the unit does shut off when it needs to. Call complete
Near Austin, TX 78730
Kevin
Job Details: 01/06/2021
OVEN KITCHENAID KEBK101SSS04 "Arrived on site and inspected oven and found bake element had also originally failed. After replacement it is working properly, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site to replace failed ice maker and broken ice bin, after replacing, found filter housing leaking, ordering filter housing. ; ordrng 1 W10862460 (Filter housing)"
Near Belton, TX 76513
Paul
Job Details: 01/06/2021
ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived onsite for an ice machine not making ice properly. Ms stated that the unit still makes ice but its very thin. I found the fill valve was failing not allowing enough water into the reservoir. I replaced the fill valve and tested the unit. The machine is working as designed. Job complete.
Near Kyle, TX 78640
Andrew
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Replaced handle from previous diagnosis. Tested unit, unit works good. Job complete."
Near Georgetown, TX 78628
James
Job Details: 01/06/2021
DISHWASHER GE GDF570SSJ0SS Arrived on site and tested operation. Found no errors in memory and unit operating all loads in diagnostics. Found once out of diagnostics and attempting to run a cycle the unit will fill and not run wash motor but drain a few minutes later and then fill again. Unit has a failed control causing cycle to not run properly. ; ordrng 1 WD21X24901 (CONTROL)
Near Austin, TX 78738
Robert
Job Details: 01/06/2021
REFRIGERATOR GE GSS22SGRESS Arrived on job for complaints of no water dispensing. Found water stopping at door line in door frozen would need door. Also found leakin rear supply line. Water turned off.
Near Leander, TX 78641
Lou
Job Details: 01/06/2021
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control failure and ignitor damaged, I removed and replaced the main control and bake ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 01/06/2021
VENTHOOD GE JVB98SH1SS Arrived on site for vent hood making a popping noise and not venting. I inspected the unit and work area. I found out the only issue is that it’s not venting. I turned the motor on and found it working. I inspected the blower wheel and found it in good condition. I removed the vent from the down draft and I found the ventilation has greatly improved. The vent is restricted. I recommended the customer have someone come out and clean out the cooktop down draft vent.
Near New Braunfels, TX 78132
Noah D
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to inspect fridge for temp issues, upon inspection and per last tech found the control malfunctioning, replaced control box, no problems found. Complete"
Near Pflugerville, TX 78660
David S
Job Details: 01/06/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to install previous diagnose part. I gained access to the control and replaced it with new. I tested the unit and found all burners coming on. I found the bake and broil coming on. The unit is working as designed. Job complete.
Near Temple, TX 76502
Jonathan M
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced housing and tested unit. Unit is now working as designed. Call complete.
Near Austin, TX 78748
Luis
Job Details: 01/06/2021
FREEZER WHIRLPOOL GR2FHMXVS00 "Arrived on site for no cool. Removed evaporator cover weak frost pattern frost on,y forming on upper coil diagnosed a leak in the system evaporator coil
Near Temple, TX 76502
Jonathan M
Job Details: 01/06/2021
COOKTOP GE JP356SM3SS Arrived on site for a cooktop that would not ignite the outer right front burner edge and had a spark. Inspected unit and work area. Found sport coming from element grounding. Replaced element and tested unit. Unit is now working as designed. Call complete.
Near Leander, TX 78641
Tommy
Job Details: 01/06/2021
DISHWASHER WHIRLPOOL WDF130PAHS2 Arrived onsite for dishwasher not draining. Upon arrival found unit disposal knockout was never knocked out. Knocked out knock out and collected from drain and then tested unit. Unit is not operating as designed. Job Completed.
Near Austin, TX 78744
Kevin
Job Details: 01/06/2021
WASHER WHIRLPOOL WFW9200SQ03 "Arrived on site and replaced baffle found broken on previous visit, washer is now good, job complete"
Near Belton, TX 76513
Jonathan M
Job Details: 01/06/2021
FREEZER WHIRLPOOL KRMF706ESS01 "Arrived on site for a refrigerator that is not cooling the freezer section. Inspected unit and work area. Tested temperatures in the freezer and refrigerator sections and found the freezer sitting at -5°F. Found the refrigerator sitting at 37°F. Checked temperature settings and found both at the temperatures found. Placed unit in service diagnostics and tested the evaporator fans, thermistors, and compressor. All were working as designed. Checked evaporator for a defrost issue and found no evidence of defrost issues. I called Techline and spoke to Leon SR#7729663411. He had me run through a few other tests and advised that due to too many variables, there was no way to figure out what was the problem or what put the unit into a failed state.
Near Georgetown, TX 78633
James
Job Details: 01/06/2021
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. Found no display on oven control panel. Tested fuses and found thermal fuse has failed.Installed new fuse and tested operation. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site to inspect refrigerator door not closing. Upon further inspection, customer advised that the left FC door that not replaced had ice built up on it around the the ice maker cover. When I opened the door, I found ice built up at the back of the FC section in the top right corner equivalent to an air leak. I found the gasket had a small gap in it and I adjusted it using my heat gun. Also recommended that the customer be careful when placing food items in the freezer as they could stick out too far off the shelf and prevent the door from closing. No water leaks observed during service, job completed."
Near Seguin, TX 78155
Noah D
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site to inspect fridge for not cooling, upon inspection found the starter clicking, quoted customer to replace starter and cap. Customer accepted. All functions returned.
Near Austin, TX 78734
Brandon
Job Details: 01/06/2021
REFRIGERATOR GE PSS26SGPASS "Arrived on site for customer complaint of unit not cooling, found sealed system issue. Ordering parts research on sealed system parts. ; ordrng 1 Cnote (SS parts research GE lock ring kit needed) and 1 Cnote (Evaporator) and 1 Cnote (Compressor) and 1 Cnote (SS tech with Ge lock ring kit??) and 1 Cnote (Auth/office to reschedule) and 1 Cnote (2 hour job)"
Near Seguin, TX 78155
Noah D
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site to inspect fridge for not closing correctly, upon inspection found the holder cracked, replaced both sides and made sure the back wheels are aligned, all functions returned and door closed correctly. Complete"
Near Temple, TX 76504
Paul
Job Details: 01/06/2021
DISHWASHER MAYTAG MDB7600AWB Arrived onsite for a dishwasher that runs with the door open and is loud. I explained to the customer that this machine is louder than newer models and that it sounds normal. I found the door latch broken causing the unit to run with the door open due to welded switches. I replaced the latch but while replacing it I found the actuator broken to open the door. The complete latch assembly will need to be replaced. I explained to the customer they could use the unit until we returned. Ordering WPW10130695 LATCH ASSY (BLACK).ordrng 1 WPW10130695 (LATCH ASSY (BLACK))
Near Temple, TX 76504
Paul
Job Details: 01/06/2021
WASHER MAYTAG MVWC415EW1 Arrived onsite for a washer leaking. Ms stated she had just run a load and there was no leak. Inspected the machine and found no signs of a leak at this time. Went over filling instructions with the dispenser with the customer and explained that if this was done incorrectly it could cause water to overflow and go down the side of the basket. Call complete.
Near Georgetown, TX 78633
James
Job Details: 01/06/2021
WASHER MAYTAG MVWB835DW1 Arrived on site and tested operation. Found no response from ui. Ran diagnostics and found communication errors. Found visible failure of console and tested for proper voltage output on control. Found failure to be in console. Installed new console and ran calibration cycle and diagnostics cycle. Unit tests good. Job complete
Near Austin, TX 78749
Kevin
Job Details: 01/06/2021
OVEN WHIRLPOOL WEE510S0FS2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/06/2021
REFRIGERATOR FRIGIDAIRE LGHB2867PF4 Arrived on site for NOT MAKING ICE THE DOOR ICEMAKER--THE BOTTOM ICEMAKER WORKS--WATER IN THE DOOR DISPENSES unit is cooling and freezing ok tooRemoved ice maker and tested faulty. Installed new ice maker and ran harvest. Ice maker working as designed. Pulled fridge out from wall to reset by unplugging and found a huge area where rust and ice has formed on the back panel on upper right side.
Near Austin, TX 78745
Richard
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRT108FZDM07 Arrived onsite for the refrigerator water valve leaking water. During testing found that the ice maker fill tube was not installed into the water valve correctly causing the leak. Shorten up the ice maker fill tube and installed it correctly into the water valve and tested. Leak is gone and ice maker tested good. Complete
Near Austin, TX 78704
Matthew
Job Details: 01/06/2021
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for Error codes and washer not functioning correctly. Entered diagnostics and found error codes F13 ACU failure/door lock communication and F03 Long drain. Unit is stacked in a RV closet. Customer must make accessible to perform full diagnostics and repair. Bringing all prescreened parts based on potential need for repair. Office to reschedule ; eml tckt failed
Near Leander, TX 78641
Lou
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, the customer advised that the ice maker in the FC section isn’t working. I found the IM arm down so using my jumper wire, I tested the ice maker from points T-H and it failed. I tested the shutoff arm and found it sled correctly and the ice maker is in the off position. I reinstalled the arm and retested and it is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for freezer door after being opened doesn’t trigger switch, have to open/close door for unit to register that door is shutRemoved freezer door and found auto closer on back right side was broken along with teeth missing on the gear. Ordering slide rails WPW10120018 for both sides along with gears 12002497 for both sides. Returning with brackets JIC. Once I reinstalled the freezer door the freezer door was closing all the way. I did tighten one of the rails due to a loose 1/4 inch screw that was a bit loose. Will need AUTHORIZATION for rails to be installed. . ; ordrng 2 12002497 (gear (left))s and 2 WPW10120018 (slide rail (frz))s"
Near Cedar Park, TX 78613
Justin
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washing machine walking and being very loud. I put unit into diagnostics mode and found no stored error codes. I tested suspension and found it working as designed. I ran the unit in a test cycle and found unit working as designed. I found no oil leaks under unit and gear case looked perfect. Customer let me know the one and only time this happened was when they put a blanket in the unit and it seemed like the blanket absorbed a lot of water and got very heavy. I advised customer the issue was likely due to an off balance load and advised them on loading unit with large items via user care guide. Found no mechanical failures at time of service. No leaks observed at time of service. Call complete.
Near Granger, TX 76530
James
Job Details: 01/06/2021
DRYER MAYTAG MEDC215EW1 Arrived on site and tested operation. Unit starts and runs but will not heat. Tested heater and fuses and found to be good. Tested incoming voltage and found unit is not getting 240v. Found power split between 2 breakers. Instructed customer that an electrician will need to correct power in dryer circuit and unit will operate properly. Unit is unplugged now for safety. Job complete
Near Hutto, TX 78634
David S
Job Details: 01/06/2021
DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer not heating. I inspected the unit and work area. I ran the unit and found it not heating and to have poo air flow. I gained access to the back of the unit and replaced the thermal fuse. I also found water build up in the dryer vent. I cleared out the water. I tested the unit with the vent off and found it heating and with good air flow. I spoke to the customer about having that company they had out previously to reclean the dryer vent. Job complete.
Near Liberty Hill, TX 78642
Lou
Job Details: 01/06/2021
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to install previously diagnosed and ordered part. Due to the blower motor failure, I removed and replaced the blower and tested. Unit is operating as designed.
Near Georgetown, TX 78628
Kayman
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to install previously diagnosed parts. I installed the main control. I ran a compressor / fan test on the unit and they all passed. I took the unit out of diagnostics and heard the compressor turn on after a few mins. Unit is working as designed at this time no leaks detected during Service. Job complete.
Near Temple, TX 76502
Jonathan M
Job Details: 01/06/2021
REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site for a refrigerator that’s not dispensing ice. Inspected unit and work area. Tested unit and found motor running but ice not dispensing. Removed ice bin and tested the impeller using my hand for with force. Found impeller completely stripped. Attempted to remove impeller from the dispenser motor and found that I could not remove the impeller.I advise the customer that we would need to order the divider, dispenser motor, and impeller for full repair. Ordering parts and office will need to reschedule customer due to out of stock items.; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor)"
Near Austin, TX 78753
Wesley
Job Details: 01/06/2021
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite and found unit operating with cold water turned off. Turned water on and tested. All is operating as designed. No error codes. Calibrated.
Near West Lake Hills, TX 78746
Luis
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for burned out compressor. Removed burned out compressor,installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Repair covered by manufacture sealed system"
Near Austin, TX 78731
Luis
Job Details: 01/06/2021
REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived on site for no ice. Found icemaker stopped in mid harvest icemaker not getting power. Replaced harness and icemaker powered unit on icemaker ran through a cycle and filled with water
Near Austin, TX 78751
Wesley
Job Details: 01/06/2021
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite and cleared all ice in unit fresh food drip pan and determined that p trap is clear and no other clogging concerns. Did notice however that the drip pan is possibly warping. ; saved tckt
Near Leander, TX 78641
Tommy
Job Details: 01/06/2021
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived onsite for previously diagnosed parts. Replaced drain pump. Tested unit. Found unit now operating as designed.
Near Austin, TX 78717
Justin
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for a washing machine not starting when pressing the start button. Tested unit and it would not start verifying failure. Put into diagnostics mode and found stored error code F1E2 for failed control. Gained access to control and found voltage going to control and at shifter pins indicating malfunction in control. Needing to replace control. Ordering control. ; ordrng 1 W11170319 (CONTROL)
Near , TX 78640
Robert
Job Details: 01/06/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived on job for complaints of gas smell. Checked all burners no leaks found.
Near Austin, TX 78733
Kevin
Job Details: 01/06/2021
VENTHOOD KITCHENAID KVUB606DSS4 "Arrived on site customer complaint was vent hood was making a ticking/tapping noise during operation, three days ago noise has stopped on its own. Inspected vent fan motor but did not see anything unusual and it is now quiet during operation.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/06/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for Range was working fine until i tried to use the oven. i turned on the oven and it tripped the Range was working fine until i tried to use the oven. i turned on the oven and it trippedRemoved back panel and found red wire that feeds to bake igniter pinched between the outer panel and the metal cover that protects the wires. I wrapped the exposed sections of the wires with electrical tape. Plugged range back in and it did not flip the breaker. Unfortunately the gas bake turns on without starting the bake cycle when the range is plugged in. The red wire that was pinched shorted out the relay in the control board. Ordering a new control to return for install to complete repair. ; ordrng 1 W11126814 (cntrl-elec)
Near Austin, TX 78732
Brandon
Job Details: 01/06/2021
DISHWASHER WHIRLPOOL KDTM504EPA0 "Arrived on site to replace sump assembly l after replacing, unit tested good."
Near Austin, TX 78717
Justin
Job Details: 01/06/2021
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site for cooktop with broken knob. Found metal piece of knob stuck on and removed it. Installed new knob. Only needed one knob.
Near Cedar Park, TX 78613
Justin
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for a refrigerator with freezing temps in RC. Customer let me know she had sodas in top left of fridge freezing. I advised customer that the damper is on the top left of the RC and can do that, and that she needs to try and keep that corner clear of items to avoid blocking g airflow and freezing her items. I checked temps I. FC and found it at 0°F and in the RC at the lowest setting at 29°F. I adjusted the temps in the RC up a little for the customer. I found no mechanical issue at the time of service. Call complete."
Near Cedar Park, TX 78613
Justin
Job Details: 01/06/2021
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to install previously diagnosed parts. Installed control and bulb. Tested unit and unit now working as designed. Call complete.
Near Burnet, TX 78611
Cliff
Job Details: 01/06/2021
MICROWAVE GE PVM9005SJ3SS Arrived on site to diagnose a microwave that will not turn on. Tested unit and found open fuse. Replaced fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Kevin
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW8000BW0 "Arrived on site and inspected washer and found bearings are failing, quoted customer for bearing replacement
Near Austin, TX 78731
Leonardo
Job Details: 01/06/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78745
Richard
Job Details: 01/06/2021
DRYER WHIRLPOOL MED3500FW "Arrived onsite for the dryer making a noise during operation. Replaced motor, blower wheel, blower housing. Had to break old blower wheel off. Put everything back together and dryer tested good. Noise is gone.
Near Austin, TX 78731
Leonardo
Job Details: 01/06/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78731
Leonardo
Job Details: 01/06/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78748
Richard
Job Details: 01/06/2021
RANGE WHIRLPOOL WFG525S0JZ0 Arrived onsite for the oven with a gas smell. During testing found that no issues with the oven. Checked all fittings with soap and water and found no leaks. The smell the customer is experiencing is the flames/ heat smell witch is a normal smell. Oven tested good and heating properly. Complete
Near Bee Cave, TX 78738
Chase
Job Details: 01/06/2021
MICROWAVE KITCHENAID KMBD104GSS01
Near Austin, TX 78741
Leonardo
Job Details: 01/06/2021
OVEN WHIRLPOOL AER6303MFS2 Arrived on site to test unit for no power to oven. Found melted terminal blocks and harness.
Near Jarrell, TX 76537
Paul
Job Details: 01/06/2021
DISHWASHER GE GDF520PGD0BB Arrived onsite for a dishwasher with a broken dispenser. I found the dispenser broken and not opening. The dispenser will need to be replaced. I replaced the dispenser and tested the unit. All is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details: 01/06/2021
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for no lights in freezer. Diagnosed a defective led module,replaced upper left side led module powered unit on all leds working as designed."
Near Bertram, TX 78605
Cliff
Job Details: 01/06/2021
DRYER MAYTAG MDG7400AWW "Arrived on site to replace previously ordered parts for dryer. Replaced bearing, seal, and coils. Tested unit and found all is functioning properly at this time."
Near Georgetown, TX 78626
James
Job Details: 01/06/2021
OVEN KITCHENAID KEBS107SSS04 Arrived on site and tested operation. Found oven only sending voltage to broil element during pre heat. Tested elements and found to have no resistance and open. Unit will need new bake element to repair.
Near Buchanan Dam, TX 78609
Cliff
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found under wire sticking through tub. Removed wire and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Tommy
Job Details: 01/06/2021
DISHWASHER JENN-AIR JDB9800CWS1 Arrived onsite for dishwasher leaking from door. Upon arrival customer informed unit was leaking by fan slowly dripping. Checked fan and found unit how calcium build up causing minor dripping combing from unit. Used brush and vinegar to clean deposit out and reseal vent. Tested unit after cleaning. Unit is operating as designed. No signs of leaks. Job Completed.
Near Austin, TX 78703
Richard
Job Details: 01/06/2021
WASHER WHIRLPOOL WFW92HEFW Arrived onsite for the dispenser not working properly. Replaced dispenser assembly and sensor. Washer tested good and no leaks detected complete
Near Austin, TX 78737
Leonardo
Job Details: 01/06/2021
RANGE KITCHENAID KGCU467VSS01 Arrived on site to replaced harness and module. Replaced parts test unit and unit test good job complete.
Near Manor, TX 78653
Matthew
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to replace previously diagnosed parts. Upon inspection found freezer door still frozen shut. Door will not budge. Need to allow more time to defrost. Office to reschedule. ; O-emld tckt
Near Hutto, TX 78634
David S
Job Details: 01/06/2021
WASHER MAYTAG MHW5500FW1 "Arrived on site for dispenser retaining water. I inspected the unit and work area. I found error codes F7e9, f8e3, f3e1. I ran the unit through a diagnostics cycle and found it not coming out of step 8. I replaced the main control. Ran the unit through diagnostics again and found it still not coming out of test 8. I removed the water pressure hose from the switch and ran it again. It came out of step 8 and complete the diagnostics cycle. I checked the hose and found it not kinked. I blew through the hose and cleared a restriction. I tested the unit again and found it working as designed. Job complete."
Near Austin, TX 78737
Jacob
Job Details: 01/06/2021
ICE MACHINE GE ZDIS150ZSSE Arrived onsite to replace pump parts. Upon remote housing cover to the top pump. Noticed that the far left wire connector was corroded and the black and white wire on the back side had corroded completely off the wire connection. Ordered part. Need authorization before returning. Office to reschedule. Request 2hrs; ordrng 1 REQUEST (2HR) and 1 WR55X20548 (assembly pump wire)
Near Austin, TX 78734
Brandon
Job Details: 01/06/2021
DRYER WHIRLPOOL WED5000DW1 "Arrived on site for customer complaint of unit not heating, found power supply issue, I flipped breaker, unit tested good.
Near Granger, TX 76530
James
Job Details: 01/06/2021
WASHER WHIRLPOOL GHW9150PW0 Arrived on site and ran diagnostics. Found fill valves not completely closing allowing some water to seep in and fill tube when not in use. Also found bearing is failing as there is excessive sound while spinning and basket has play inside tub.
Near Cedar Park, TX 78613
Justin
Job Details: 01/06/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for unit not heating at all. I cycled power on unit at breaker. Tested unit and unit began working as designed. Found average temp of unit to be at 340° F. Adjusted temp up 10°F. Unit working as designed. Call complete.
Near Austin, TX 78735
Robert
Job Details: 01/06/2021
DRYER WHIRLPOOL WED5000DW2 Arrived on job to replace previously diagnosed part. After talking with customer determined not starter. Recommend timer replacement.
Near Austin, TX 78723
Matthew
Job Details: 01/06/2021
WASHER MAYTAG MAH5500BWW Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78748
Richard
Job Details: 01/06/2021
OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven not heating. Replaced main control and temp sensor. Oven tested good. And is heating .
Near Austin, TX 78717
Justin
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for washing machine that was leaking and making a loud noise. I put unit into diagnostics mode and ran test cycle. During test cycle I heard a loud grinding noise during high agitation/spin. I tested both components manually and found same noise. I gained access to rotor and found it wearing down at threads possibly causing it to slip and create noise. I also found slider to be broken at magnetic metal plate and plastic where it should be attached as one cohesive piece and causing it to slip and possibly make noise. I found water running down inner back left of unit and tracked it up to inlet housing. Found water dripping from inlet housing. Advised customer we need to replace the rotor, slider, and housing. Also advised customer I found small drip at cold water connection at wall dripping into drain hose area. I advised customer to get this fixed as well.
Near Austin, TX 78735
Robert
Job Details: 01/06/2021
WASHER WHIRLPOOL WTW8500DC3 Arrived on job for complaints of lf code and leaks. Found after running the diagnostics that the valve and control would need to be replaced. After replacement test operation. No leaks detected at time of service
Near Elgin, TX 78621
Matthew
Job Details: 01/06/2021
WASHER GE WPGT9360E0PL Arrived onsite for washer leaking water into drum. Upon inspection found failed inlet valve. Replaced valve tested unit and unit is functioning properly. No leaks present at this time.
Near Austin, TX 78749
Jacob
Job Details: 01/06/2021
WASHER WHIRLPOOL MVWB765FW3 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 01/06/2021
REFRIGERATOR GE PSS26NSWASS Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the condenser full of lint and dust and the fan not spinning. I found everything hot to the touch. I found good voltage to the fan motor. I replaced the fan motor and cleaned the condenser off. I powered the unit back on and it started to cool and work properly. Job complete.
Near Georgetown, TX 78633
James
Job Details: 01/06/2021
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site and tested operation. Found blower wheel making a loud ticking sound while running. Removed blower and found a screw to hold down the damper was touching the blower. Corrected issue with screw and tested operation. Unit tests good. Job complete
Near , TX 78676
Andrew
Job Details: 01/06/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to test unit for not cooling. Found both RC and FC evap fans working. Found compressor not running. Confirmed inverter box was receiving proper voltage but not sending voltage to compressor. Replace inverter box, tested unit, unit is now operating as designed. Compressor drawing correct amps, condenser fan operating properly. Advised customer to put a glass of water in freezer and wait till water is frozen to use unit. No leaks detected at time of service.
Near Austin, TX 78758
Wesley
Job Details: 01/06/2021
WASHER MAYTAG MVWX655DW0 Arrived on site on found unit broken dispenser drawer. Also found leak causing by drain clog in standpipe. Advised customer. All checks good. Returning to install the drawer.; ordrng 1 W11127356 (drawer)
Near Bertram, TX 78605
Cliff
Job Details: 01/06/2021
FREEZER WHIRLPOOL WZC3115D Arrived on site today Conoce freezer that is not cooling. Tested unit and found compressor failed.
Near Austin, TX 78725
Jacob
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived onsite for unit tripping breaker and water dripping noise. Looked at unit. Upon further inspection. Found that the drain hose was partially clogged from the freezer side. Removed clog from drain. Couldn’t see the unit tripping the breaker. Customer said that the unit has been working lately with no issues. Let customer know that possibly the control board in the back may need to be replaced.
Near Dripping Springs, TX 78620
Andrew
Job Details: 01/06/2021
DRYER WHIRLPOOL LEQ8000JQ0 "Arrived on site to test unit for grinding noise. Found both rear bearings seized. Replaced bearings, belt tensioner pulley, and belt. Tested unit, unit is now operating as designed. Job complete."
Near Leander, TX 78641
Kayman
Job Details: 01/06/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for microwave doing weird things and intermittently not cooking. Upon inspection I could recreate failures within the unit. I accessed the diagnostics mode and found stored error codes of F6E4. I replaced the main control and micro control via directions from techsheet and tested the units microwave as well as preheat in the oven. The unit is working as designed at this time. I advised the customer to get the unit connected to WiFi and explained the importance of WiFi and the software updates on this unit. Job complete.
Near Austin, TX 78703
Jacob
Job Details: 01/06/2021
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for unit not washing. Tested unit. Found that the motor was not spinning to get water to spray inside the unit. Can hear motor run but it will not spin. Ordered part. Office to reschedule. ; ordrng 1 WPW10605057 (pump and motor assy)
Near Austin, TX 78739
Richard
Job Details: 01/06/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found no issues with ice maker it passed the harvest test. During the fill valve test found that the ice maker foil tube is frozen . Ran test 19 and found intermittent voltage going to heater and than turning off. Also found that the UI is not responding properly as well. Will need to replace UI, HV control, fill tube heater, fill tube, fascia heater.
Near Austin, TX 78745
Leonardo
Job Details: 01/06/2021
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged handle and trim. Replaced handle and trim due to damage test unit and unit test good job complete.
Near Leander, TX 78641
Kayman
Job Details: 01/06/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for dishwasher with visibly failed or broken parts on the dish rack. I found the adjuster broken and stoppers missing. I replaced the adjusters with updated version and added some new stoppers. The unit is working as designed at this time. Job complete.
Near Cedar Park, TX 78613
Tommy
Job Details: 01/06/2021
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived onsite for grates being discolored and damaged. Upon arrival found unit was still under warranty. Ordering both grates. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11204009 (GRATES)