Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
RANGE WHIRLPOOL GW397LXUS06 Arrived onsite for the range with gas smell. During testing with leak detector which soap and water. Found the gas leak was coming from the RR gas burner switch valve . The screws had come loose causing the valve to not seal properly causing the leak. Retighten screws and leak is gone. Checked with soap and water and no leak. Checked all valves and connections with soap and water and no leaks detected. Called safety and documented my findings. Range tested good. Complete.
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of door damaged and kick plate damaged. Took pictures and ordered replacement parts. ; ordrng 1 W10757549 (dor-fip ss) and 1 WPW10637671 (toe griile (blk))
Near Lakeway, TX 78734
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of unit leaking, found leak coming from fresh food section cabinet. There is no drain hole in the cabinet for the fresh food section evaporator.
Near Austin, TX 78739
Kevin
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site and inspected washer and found customer is experiencing LF error code, set washer into a diagnostic cycle found the cold water valve is not operating after replacing valves washer is operating normally. No water leaks From connections that time of service, Job complete"
Near Round Rock, TX 78665
Paul
Job Details: 05/15/2020
REFRIGERATOR LG LSXS26326S/00 "Arrived onsite for a refrigerator that has had two previous visits to replace the door that has come in damaged twice for not cooling correctly now. I found both compartments at 37 degrees. I found the compressor trying to run, short cycling, and making a knocking noise. While attempting to check pressures on a low side saddle tap that another company had installed I found the low side not in a suction but with 15 a psi pressure and black oil blowing out indicating a compressor burn out.
Near Waco, TX 76711
Jonathan
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found shaft and auger motor not being the issue. Found ice container nut stripped where it sits in the shaft. Replaced ice container and tested unit. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 05/15/2020
VENTHOOD UNKNOWN WVW53UC6FS2 Arrived onsite and found venthood main body dented. ; saved tckt
Near Bastrop, TX 78602
Andy
Job Details: 05/15/2020
COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site for range cooktop flames too big and has some yellow and that unit is hot to touch when oven is in use and makes cabinets hot as well and that customer was told that it may be releasing too much carbon monoxide. Was instructed that unit is on natural gas and that they do not have a humidifier or dehumidifier. Found service pointer on heat with oven in use. Ordering insulation kit and informed customer it will help but it is normal for unit to be warm. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/ DETECTOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11025151 (insulation)
Near Austin, TX 78733
Kevin
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSS048FTX30 "Fresh food 71 degrees, freezer 66 degrees evaporator has no frost pattern, .; ordrng 1 8201786 (start device,combo) and 1 W10388653 (tube) and 1 W10841139 (compressor) and 1 W10913906 (coupler) and 1 WP2316878 (heater-pan) and 1 WPW10140162 (heater) and 1 WPW10143759 (dryer) and 1 WPW10205102 (evaporator) and 1 WPW10281063 (heater-pan)"
Near Hutto, TX 78634
Andy
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install previously diagnosed FC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
David
Job Details: 05/15/2020
REFRIGERATOR LG LMXS30776S/01 "Arrived on site for refrigerator not cooling in either compartment. Performed diagnostic and temp checks. Found both compartments at room temp. Checked compressor and found compressor running, drawing .52 amp. Completed sealed system, checklist and saw no visible leaks in Evap. Ordering compressor and parts for sealed system. Office to reschedule with AUTHO approval and sealed system.; ordrng 1 ADH73150210 (DRIER) and 1 AUTHO (AUTHO FOR AHS) and 1 JIG (LG COMPRESSOR JIG) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 adl74221702 (EVAPORATOR )"
Near Georgetown, TX 78626
James
Job Details: 05/15/2020
DISHWASHER GE GDT695SSJ2SS Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for tub gasket getting torn out bye upper rack . Replaced gasket and adjusted upper rack . Ran diagnostics all checked normal, good clearance on left side on upper rack now . No water leaks detected at time of service.job complete ."
Near Austin, TX 78738
Jacob
Job Details: 05/15/2020
OVEN JENN-AIR JJW2830IM00 Arrived onsite for trim panel to unit bowing out on both doors. Issues are not affecting the usage of the unit. Let customer know that cosmetic repair is not covered after 30days. Tested unit for doors not closing correctly. Found that one side of the door hinge was hanging out. Re aligned door. tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78664
Wesley
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite and replaced door. Found huge gap at bottom of cabinet. Ordering silicone to repair. ; ordrng 1 WP482338 (adhesive)
Near Bastrop, TX 78602
Andy
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for refrigerator RC not cooling and ice buildup on evaporator cover. Tested and inspected unit and found failed thermistor harness. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Bartlett, TX 76511
Cliff
Job Details: 05/15/2020
REFRIGERATOR LG LSXS26366S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no mechanical failures with refrigerator at this time. Advised homeowner on findings and adjusted temperatures. No further repairs are needed and no leaks were found at time of service.
Near Bastrop, TX 78602
Andy
Job Details: 05/15/2020
WASHER WHIRLPOOL WFW9151YW00 Arrived on site to install previously diagnosed part. Upon inspecting bellows found all bellows had nicks and flaws similar to the first replacement bellow that is still leaking. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO INSPECT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10381562 (bellow)s
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, the valve not shutting off completely and the console tone not working, I removed and replaced the gearcase, clutch, valve, and console. Calibrated the unit and tested and unit is operating as designed. No water leaks observed during service, job completed.
Near Killeen, TX 76549
Al
Job Details: 05/15/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFDA Arrived to inspect dispenser motor issues.Found the auger motor was defective.Removed and replaced it and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived to install previously ordered tube. Replaced and tested properly
Near Belton, TX 76513
Cliff
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site today Conoce refrigerator that is not cooling properly. Tested unit and found in efficient compressor not pumping properly. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10143759 (drier (service)) and 1 W10507884 (compressor) and 1 W10913906 (coupler)
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSP42QFB05 "Arrived on site for ice and water not dispensing , found door switch got stuck . Unstuck switch unit is now dispensing . No water leaks detected at time of service. Job complete ."
Near Round Rock, TX 78664
Andy
Job Details: 05/15/2020
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator RC door still making noise, tested and inspected unit and found door makes noise when opening and closing and if you push on cabinet on top right side makes noise. Called tech line and spoke with Bryan (SR# 7727824964) made aware of issue and what was found. Was ins that it sounds like floor level issues. Was instructed to order bottom door hinge and came and to replace at the same time and to level front of unit as well as possible and that if problems continues that it is floor issues and that nothing can be done by service tech to resolve issue at that point. Ordering parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11398787 (CAM) and 1 W11399415 (HINGE )"
Near Jarrell, TX 76537
James
Job Details: 05/15/2020
REFRIGERATOR LG LFX25971ST/02 Arrived on site and tested operation. Found ice maker has failed mid harvest and will not advance in test mode. Also found freezer led module has failed. ; ordrng 1 ACQ33751002 (LED MODULE)
Near Austin, TX 78745
Kevin
Job Details: 05/15/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced valves diagnosed on previous visit, after replacement ran on an automatic cycle and everything is working properly. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 05/15/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of display control not working, found failed display control and stripped screws. I replaced control and replaced screws. Unit tested good."
Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not spinning properly. Replaced spin basket that was ordered. Washer tested fine . Complete
Near Georgetown, TX 78633
James
Job Details: 05/15/2020
WASHER LG WT1501CW Arrived on site and installed new gear case and pulsator. Tested operation and found unit working properly and no water leaks at time of service. Job complete
Near Austin, TX 78750
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts. Replaced motor and now dispense.found fc door gasket and door damaged casing root of sealing issue 1 W10815699 (dor-fip ss)"
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. I found the FC evap cover with frost built up on it. When I removed the cover, I found a large amount of frost & ice on the evaporator. Unable to get to the defrost element due to the ice. I advised the customer that I would have to reschedule to allow them time to unplug the unit and allow it to defrost with time. I had the customer sign the waiver of damages from defrosting refrigerator & recommended they place towels around the sides and at the back of the unit to catch any water spillage. I am ordering the defrost element and evaporator thermistor and will return with all prescreened parts. (KC). No water leaks observed during service and customer unplugged unit while on site.; ordrng 1 WP2323198 (defrost heater) and 1 WPW10384183 (thermistor)"
Near Georgetown, TX 78633
Paul
Job Details: 05/15/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for a range leaking gas at the regulator. I checked the regulator with a electronic gas sniffer leak detector and found no leaks present at the regulator. I tested all hose connections, the valve stop, manifold connections, and orifices. There were no gas leaks present at the time of service. Call complete."
Near Austin, TX 78746
Luis
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for cooling complaint in fresh food. Checked low side pressure reading 0 removed evaporator cover found ice blockage on upper section of evaporator,good frost pattern,let unit run pressure did not charge,good pressure no signs of refrigerant leak due to pressure,diagnosed unit will need a 60° defrost bimetal. Installed new bimetal,uploaded pictures of evaporator and pressure reading to SD-QuickPic. used 1 WP2182381 from stock"
Near Belton, TX 76513
Cliff
Job Details: 05/15/2020
WASHER LG WM2450HRA Arrived on site today diagnose a washing machine that is leaking. Tested unit and found hole in door boot. Door boot will need to be replaced to complete repairs..; ordrng 1 4986ER0004H (BOOT) and 1 LGGASKETTOOL (LG GASKET TOOL)
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect grinding noise from washer.Confirmed and found the screw to the rotor and stator was extremely loose, causing the noises.Secured the screw with locktite.Tested the unit and tested as designed without issues.All water lines were dry at the end of service.Job complete"
Near Round Rock, TX 78681
Wesley
Job Details: 05/15/2020
DRYER KENMORE 110.875726 Arrived onsite and found that issue of not heating at all while properly ventilated. Heats when disconnected from wall. Not airflow issue. Offered parts replacement in heating circuit.
Near Smithville, TX 78957
Andy
Job Details: 05/15/2020
DRYER GE GTD42EASJ2WW Arrived on site to install previously diagnosed parts. Tested voltage at unit and found outlet is dropping a leg of voltage. L1 to ground has 33 volts L2 to ground has 120. instructed customer on this and that they will need an electrician to come fix voltage issues.
Near Cedar Park, TX 78613
Lou
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher with no water coming in. Upon further inspection, I placed the unit in diagnostics showing error code F4E3 & F7E1. Cleared the codes and continued with testing. Unit dispensed water into the tub, but the motor failed to come on. I advanced through testing and the drain pump and element operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could not hear any unusual noises. Disassembled the unit and a screw fell out from in between the drum bearing and front panel bearing/seal. Also found the drive belt was beginning to fray. I removed and replaced the drive belt from the dryer repair kit and reassembled the unit and retested. Unit is operating as designed. No lint observed during service, job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site to inspect fridge for no water, reconnected pad in UI,all functions returned. Job complete"
Near Kingsland, TX 78639
Keith D.
Job Details: 05/15/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on and inspected unit found vent to door had failed unit will need new vent in order to repair.. ; saved tckt
Near Austin, TX 78738
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of noise issue, found motor failing inside freezer compartment, I replaced motor, unit tested good."
Near Moody, TX 76557
Jonathan
Job Details: 05/15/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for a washer that is leaking. Inspected unit and work area. Placed in in-service diagnostics and found an F0E5 (off balance load) error code. Ran unit through an auto test and when the unit went through a drain down the drain pipe overflowing and running onto the wall and onto the floor. Advise customer to try to either clear out the PVC pipe and drain line or do you have a plumber come and fix their drain pipe issue. Call complete.
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite and tested operation found unit not making any ice checked all my seals all seals checked good. Ran test 56 found no fault codes. Ran quick test and verified everything was running properly. Possible defect in icemaker. Installed new ice maker and made customer aware that that would take at least 24 hours for sensors to get down to operating temp. Job complete
Near Georgetown, TX 78626
Paul
Job Details: 05/15/2020
WASHER AMANA NTW4516FW3 "Arrived onsite for a washer not advancing or agitating. I checked stored error codes and found an F0E2, F8E1, & F7E5. I ran the auto test and I found everything working as designed except the unit was not filling with cold water. I found the cold water valve turned off. I turned the valve on and ran the test again. The unit completed the cycle an worked as designed. I went over detergent use with the customer. There were no water leaks present at the time of service. Call complete."
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not drying dishes. Ran diagnostics and found no issues with the dishwasher. Heater is working. Advised customer to run about 40 to 50 loads to allow the drying agent to take effect. Complete
Near Dripping Springs, TX 78620
Robert
Job Details: 05/15/2020
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of not spinning. Ran diagnostics and found codes for water temperature and slow spin speed for water temperature. Recommend replacement of valve.After replacement test operation no leaks detected at time of service
Near Austin, TX 78737
Luis
Job Details: 05/15/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "arrived on site for defective heater. Replaced heater,defrost thermo and installed housing kit."
Near Kingsland, TX 78639
Keith D.
Job Details: 05/15/2020
RANGE AMANA AER6603SFS2 Arrived onsite and found unit with door off. Checked hinges and found the the right hinge had failed. Removed both hinges and installed new. Put oven door back on and tested operation found unit working properly as designed job complete.
Near Austin, TX 78731
Scott
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for freezer icing up and cooling issues . Found rails failing and not sealing door properly causing air leaks . Ordering rails .also found deli rail holder broken ,please check to see if part is covered AUTHO. No water leaks detected at time of service. Please call to set return . ; ordrng 1 AUTHO and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 WPW10317523 (plate)"
Near Jarrell, TX 76537
James
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found unit has fault for long fill. Tested valves and found cold water valve has failed. Installed new valve and tested operation. Unit tests good and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/15/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived to inspect unit with no power. Found proper voltage at control, found corrosion on connector to control to UI . Replaced console and controls was able to power on and wash, found dispenser lid sticking due to damaged spring, dispenser will need replacement ; ordrng 1 W10861000 (detergent dispenser)"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of rack falling. Found the adjuster damaged. Replaced adjuster from kit and test operation. No leaks detected at time of service.
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
OVEN KITCHENAID KOSC504ESS01 Arrived on site for dead oven . Tested and found thermal fuse dead . Replaced and tested . Unit will power up but not heat . Pulled oven out and found and replaced tod fuse . Retested and unit is preheating normally . Job complete .
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/15/2020
DRYER LG DLEX8000V "Arrived on site and found dryer is not heating, disassembled dryer and found heating assembly has failed. After replacing it dryer is not heating properly.
Near Waco, TX 76712
Jonathan
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL EVL181NXTQ00 "Arrived on site for freezer that would not cool. Inspected unit and work area. Found evaporator fan not running wall unit was cooling. Tested voltage to evaporator fan and found proper voltage. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to replace door gasket for refrigerator. Replaced gasket and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Driftwood, TX 78619
Robert
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job for complaints of freezer warm. Exposed evaporator in freezer and found ice ball in top right corner. Compressor running and all fans working.; ordrng 1 TJ90SF8404 (TUBE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, TX 78737
Luis
Job Details: 05/15/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for weak ice production. Found ice production only enough to cover bottom of bin,checked freezer temp,temp 5° in freezer section,20° in ice compartment. Icemaker dumped ice and filled. Called tech support ran test per tech support cooling temps good and ice not melting in ice bin. Removed icemaker found water in icemaker already freezing,replaced icemaker due to possibly defective thermostat in icemaker,icemaker ran through a cycle and filled with water. 7727830743"
Near Cedar Park, TX 78613
Lou
Job Details: 05/15/2020
MICROWAVE GE PEB9159SJ2SS "Arrived on site to install previously diagnosed and ordered part. Due to the wave guide cover being torn, I removed and replaced the cover ad tested. Unit is operating as designed. Job completed."
Near McGregor, TX 76657
Jonathan
Job Details: 05/15/2020
COOKTOP KITCHENAID KECC506RBL01 Arrived on site for cooktop that had a burning smell. Inspected unit and work area. Found left front infinite switch burnt but no wiring burnt. Replaced left front infinite switch and tested unit. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for failure to complete a cycle and breaker tripping. Recalibrated load. All operating as designed in testing. Advised that control would be replaced in event of callback.
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR FRIGIDAIRE FRS26H5ASB5 Arrived on job to replace colb control. After replacement test operation. No leaks detected at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite to inspect fridge for icemaker issues, upon inspection found icemaker clogged with ice in funnel, replaced leaky valve to solve issues. Replaced valve.Complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/15/2020
DRYER KENMORE 110.875117 Arrived to inspect unit with f1 control failure. Replaced control and tested properly
Near The Hills, TX 78738
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of door not opening and closing properly. Found frost on tracks causing door not to slide open properly, the door seal is sealing on every side of door. Recommend defrosting unit and wiping down all moisture inside freezer before turning back on."
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 Arrived to inspect side by side refrigerator not cooling.Found the condenser fan was the only fan running.The temperatures inside the unit were 65 degrees in both compartments.Accessed the compressor and found the compressor never powered on.Noticed the unit had a JUMP START device installed.Customer advised the unit was inside the residence when they moved in years ago.Returning with the capacitor and start device Unit is aged and this will possibly be a sealed system issue.Office to reschedule with customer due to harness being a PSP item.Needs more work; ordrng 1 CNOTE (RESEARCH. UNIT HAD A JUMP START DEVICE INSTALLED AND WANT TO MAKE SURE THIS HARNESS IS THE CORRECT PART.) and 1 WPW10291106 (WIRE HARNESS)
Near Marion, TX 78124
Noah D
Job Details: 05/15/2020
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to inspect microwave for issues with UI beeping constantly and lights not working, ordering correct console and switch board. ; ordrng 1 W10143982 (SWITCH BOARD ) and 1 WP8206635 (CONSOLE )"
Near Killeen, TX 76549
Al
Job Details: 05/15/2020
WASHER LG WT5001CW/00 Arrived to install previously ordered part.Removed and replaced the PuB Main Assembly.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
David
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to diagnose one dishwasher that was not running pump when washing. Performed diagnostic cycle. Found F4E3 error for motor not running. Checked form voltage at motor and found voltage, but motor not running. Motor DOA. Replaced wash motor and retested. Unit is now working as designed. No water leaks found, call complete."
Near Spicewood, TX 78669
Brandon
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for customer complaint of no ice production, found failed ice maker, I replaced ice maker, unit tested good."
Near Austin, TX 78735
Kevin
Job Details: 05/15/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced bellow, valves, hose and dispenser drawer, diagnosed on previous visit after replacement ran a diagnostic cycle and cannot find any leaks, job complete"
Near Austin, TX 78723
Eman J.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Near Buda, TX 78610
Richard
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with a crack in liner. The old refrigerator was exchanged for this new refrigerator.
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Found that there is not enough water being supplied. Water valve is shutting off too soon. Will need to replace level switch. Ordering parts and schedule customer ; ordrng 1 W10195039 (switch,overfill)"
Near Austin, TX 78738
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSS42FKB00 "Arrived on site for customer complaint of unit not powering on, found failed switch, I replaced switch, unit tested good.
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
WASHER MAYTAG LAT9806AAE Arrived on job for complaints of noise. Found the pump cause of noise. Replaced pump and test. Noise level normal now. No leaks detected at time of service.
Near Austin, TX 78717
David
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Arrived on site to diagnose refrigerator that was not making ice. Performed diagnostic and found noise coming from icemaker. Found it was grinding and tines not moving. Replaced icemaker and retested. Found everything is now working as designed, with no water leaks. Call complete."
Near Austin, TX 78739
Leonardo
Job Details: 05/15/2020
OVEN GE JT5000SF3SS Arrived on site to test unit for loud noise. Found noise coming from convection fan. Checked fan and found bad motor and fan. Ordering new convection motor and convection fan office to reschedule. ; ordrng 1 WB02T10598 (FAN CONVECTION ) and 1 Wb26x23813 (CONVECTION MOTOR)
Near San Marcos, TX 78666
Leonardo
Job Details: 05/15/2020
RANGE AMANA AGR5330BAS3 Arrived on site to replace front door panel. Replaced front door panel test unit and unit test good job complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer not working correctly. Ran diagnostics and found that the vent tube was kinked and clogged. Removed vent tube and removed clog and straightened out vent tube and dryer tested good . Complete
Near Buda, TX 78610
Jacob
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not making ice. Put unit in diagnostics. Tested unit. Found no water getting to ice maker tray. Upon investigation. Found that water spout that goes directly into the tray was frozen. Cleared ice from spout. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 05/15/2020
RANGE WHIRLPOOL WFE540H0ES2 Arrived onsite for the oven catching fire safety. Upon inspection found that there was a substance under the heat pan that caught fire during the pre heating of the oven could not determine what the substance is. Called safety hot line and reported my findings to them. Complete
Near Jarrell, TX 76537
Cliff
Job Details: 05/15/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to replace high voltage components for microwave. Replaced magnetron, capacitor, and diode. Tested unit and found all is functioning properly at this time."
Near Woodcreek, TX 78676
Robert
Job Details: 05/15/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on job for complaints of no power. Found the fuse open. Replaced all three switches and fuse. Ran test an when door is opened in mid cycle the fuse opened. Ordered both possible control but will need Auto to install ; ordrng 1 5304509634 (CONTROL ) and 1 5304509637 (CONTROL ) and 1 WPM085101 (FUSE )
Near San Marcos, TX 78666
Brandon
Job Details: 05/15/2020
OVEN KITCHENAID KODE507EWH04 "Arrived on site to replace inner door frame, found the part ordered was not the correct size. I looked up and double checked model number, model number is correct and according to marcone, we have the right part. Submitting parts research. ; ordrng 1 CNOTE (PART RESEARCH FOR SMALLER SIZE DOOR FRAME ) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no ice. Found the water pressure too low. Removed filter and retested. Water flow better. No leaks detected at time of service.
Near Georgetown, TX 78628
Wesley
Job Details: 05/15/2020
DISHWASHER GE GDF520PSF2SS Arrived onsite and replaced latch and found symptom persistent. Latch defective.
Near Waco, TX 76712
Jonathan
Job Details: 05/15/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site for washer that is showing a low flow error code. Inspected unit and work area. Please do not in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (inlet water temperature fault), F0 E3 (overload), F0 E4 (spin limited by water temperature), and F2 E1 (UI stuck key) error codes. Placing it in the manual fill in cold water valve would buzz but not draw in water. Replace in the water valve and tested unit. Unit is working as designed. Call complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher for residue on dishes, upon inspection found the entire dishwasher covered in calcium, customer checked water softener and found it bone dry. Customer ran a wash cycle with vinegar to clean inside of dishwasher.
Near , TX 78610
Jacob
Job Details: 05/15/2020
OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for door to unit not closing correctly. Tested unit. Found that hinges were bent. Replaced hinges. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78717
David
Job Details: 05/15/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose washer they was making noise during cycle. Performed diagnostic and found 1 error code, F8E1 for long fill. Ran test cycle and found it filling fine, but heard noise coming from agitator. Found agitator was loose due to bolt backing out. Added loctite to agitator bolt and retightened. Retested and unit is no longer making noise and working as intended. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site to replace previously ordered parts for refrigerator. Replaced Orion control, main control, evaporator cover, and door gasket. Verified proper operation through diagnostics and that the unit was registering proper temperature through the RC thermistor. All checks good at this time and no leaks were found at time of service."
Near Spicewood, TX 78669
Jacob
Job Details: 05/15/2020
WASHER WHIRLPOOL MHW6630HW0 Arrived onsite to replace parts ordered by previous tech. Replaced valves. Tested unit. Unit test good. Also re leveled the unit. No leaks at this time time. Job complete
Near Cedar Park, TX 78613
David
Job Details: 05/15/2020
REFRIGERATOR LG LSXS26366S00 "Arrived on site to diagnose refrigerator that’s not cooling in either compartment. Performed diagnostic on it. Found room temp in both compartments. Performed sealed system checklist. Found .58 amps drawn, Evap is dry and clear with no frost pattern. Unit will need sealed system, repair and AHS AUTHO. Unit will need sealed system tech. Office to reschedule for sealed system.; ordrng 1 2HOUR (SEALED SYSTEM JOB ) and 1 AUTHO (AHS AUTHO NEEDED)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts, removed and replaced drain pan and ice bucket. And flowed properly"
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
MICROWAVE GE JVM3160RF5SS "Arrived to install previously ordered parts.Removed and replaced the fuse, filter board and control panel.Reassembled and unit still did not work properly. There was no power and no display.Called tech line and advised issues and repairs.Voltage was getting to the unit, but unit never powered on.
Near Belton, TX 76513
Al
Job Details: 05/15/2020
REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to install previously ordered parts.Removed and replaced the door and gasket.Reassembled and heated the gasket to the freezer cabinet.Advised customer to limit opening the freezer for at least 24 hours to let gasket form.Job complete
Near Austin, TX 78759
Luis
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived on site for no cool. Removed cover found traces of dye on bottom section of evaporator,replaced sealed system components,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Georgetown, TX 78633
Lou
Job Details: 05/15/2020
REFRIGERATOR LG LFXS30726S/02 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=21 degrees & RC=58 degrees. Checked temp in ice box=32 degrees. I found a small amount of ic built up on the evap cover. Checked the compressor and it was extremely hot. Amp reading was .40amps. I advised the customer of my findings and advised that the unit will need a sealed system repair consisting of replacing the compressor, access valve, dryer, and possibly one or both evaporators. The unit is within the five year warranty so I advised the customer to contact lg to schedule the repair. No water leaks observed during service, job completed."