Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15NRXS0

Near Timber Creek Cove, Round Rock, TX 78665
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived onsite for a ice machine that’s not filling with water to possibly replace the previous diagnosed parts. After getting access to the main control I found 14VDC coming out of the control to the smart valve. I traced the harness and found a moles connector not shown on the schematic before the valve and it was corroded and had a broken pin. I replaced the harness and when I tested the unit it was completely dead. I found L1 voltage coming out of the exterior drain pump going to the control. I gained access to the main control to check voltage and the customer had an appointment they had to be at.

Near Timber Creek Cove, Round Rock, TX 78665
James C.

James C.

WASHER MAYTAG MVWX655DW1 "Arrived on site and tested operation. Found no faults in memory. Tested valves in diagnostics and found to be good. Tested fill level on unit and found to be low. Ran calibration and tested again. Found fill levels low and deep,water fills less than normal. Installed new control and tested. Unit now operating as designed. Job complete"

Near Co Rd 252, Bertram, TX 78605
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4985EW0 Arrived on site and inspected dryer and found it will not start dryer just hums. Holding door switch and start button down while spinning drum by hand starts dryer. A new motor will be needed to correct the issue already replaced start switch.; ordrng 1 W10801999 (wheel) and 1 WP8577230 (housing) and 1 WPW10396039 (motor-drve)

Near Sabio Dr, Austin, TX 78749
David S.

David S.

REFRIGERATOR WHIRLPOOL ET18GKXDN00 Arrived on sit for fridge not cooling. I inspected the unit and work area. I found the freezer evap full of ice. I turned the defrost timer to defrost and found the heating element not coming on. I connected the heating element to the tes terminal and found it coming on and heating. I got authorization to install a new defrost time and bi metal. I installed both new and defrosted the unit. Unit is operating as designed. No water leaks detected.

Near Billiem Dr, Austin, TX 78727
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAYM3 "Arrived on site to continue diagnosis on dishwasher not draining. Checked drain hose and found drain hose barely moving water. Used shop vac to suck out debris in hose. Checked and hose is now flowing water properly and working as designed. Customer said hey also had a leak. Checked and found leak coming from inlet valve. Tried tightening hose and valve was still leaking. Needs new inlet valve. ; ordrng 1 WPW10327249 (water intake valve)"

Near Jacks Pond Rd, Austin, TX 78728
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge making a knocking noise. I inspected the unit and work area. I activated the air baffle, evap fan, condenser fan and compressor, and could not create the noise. I inspected the evaporator and found a good frost pattern and no ice build up. Based off what the customer described it sounds like the he damper control going bad. I replaced the damper control. No water leaks detected. Job complete."

Near Bridie Path, Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is heating fine, but at the end when the unit turns off, they hear a loud cracking sound. I turned the vent fan on and could hear the damper opening and when I turned it off, it made a loud clank. I pulled the unit from the wall and found the damper bent and not closing securely. I attempted to adjust the damper and placed a piece of foam on the fan cover in between the cover and the damper to try and reduce the noise. Tested and the damper and it is still loud. I inspected the damper on the vent outside and it was good and not making any noises. .; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10843943 (damper) and 1 W11229580 (adapter)"

Near Backcountry Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW2830IL00 "Arrived on site for oven having intermittent error code F6-E4. Found service pointer W11426978. Service pointer is a correction to tech sheet and states possible fan speed error. Performed diagnostics mode and verified error code, cleared error code. Activated upper cooling fan. Found fan not starting but could hear motor humming. Tested lower fan and found running. Tested upper again and fan came on. Will need to replace both cooling fans. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (SCHEDULE RETURN ) and 2 W11248652/QTY2 (BLOWER)s"

Near TX-29, Liberty Hill, TX 78642
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace icemaker. Previous technician ordered wrong icemaker need one for freezer section. ; saved tckt

Near Harmon Hills Rd, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site for refrigerator that was not cooling in the freezer or refrigerator sections. Inspected unit and work area. Found unit frosted over the evaporator in evaporator cover. Placed unit in service diagnostics and ran tests on the evaporator fan, damper control, thermistors, defrost sensor, and heater. All tests ran as designed except for the defrost sensor. Inspected evaporator and found defrost sensor inside a plastic clip that was not surrounded by ice. Removed the sensor and tested resistance through the defrost sensor. Found the defrost sensor within range and dropping in resistance due to being taken out of the freezer section. Steamed off ice, replaced the defrost sensor clip with metal tape around the steel evaporator line, and tested unit. Unit began to cool both sections. If customer calls back, please order the defrost sensor. Call complete."

Near Little Mexico Rd, Temple, TX 76504
David  Z.

David Z.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to install previously diagnosed parts to resolve water leak from dispenser area. Replaced dispenser and drawer. Checked vent house and found water in vent hose as well. Installed deflector coupling. Retested and all is now working as designed. No water leaks found. Call complete.

Near Laird Dr, Austin, TX 78757
Brandon C.

Brandon C.

REFRIGERATOR GE zisb480dmb "Arrived on site for customer complaint of unit have icicles and not freezing properly. Found condenser needed cleaning, and if icicles keep forming, may need drip pan for evaporator."

Near Water Front Ave, Lakeway, TX 78734
Richard P.

Richard P.

COOKTOP KITCHENAID KCGC506JSS00 Arrived onsite for the cook top with soot damaged. During testing found that the orifices are correct and installed correctly. Found LF RF burners were damaged from the soot and the both grates. While testing found no soot coming out . Soot is gone . Called Whirlpool safety and they stated to replace the front burners and caps and both grates. Ordered parts and office to reschedule. ; ordrng 1 W11344538 (CAPS) and 2 W11344539 (BURNER HEAD)s and 2 W11380124 (GRATE)s

Near Indian Moon Cove, New Braunfels, TX 78132
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite to replace basket. Tested unit. Could not find noise. During drain and spin, could hear golf ball sounds during slow down. Called Techline. Suggested to change control board and motor. Control is causing the motor to make a noise during slow down. Got Sr#772805989. Ordered parts. Rescheduled with customer; ordrng 1 W10832724 (drive motor) and 1 W11256105 (cntrl-elec)"

Near Leadtree Loop, Mustang Ridge, TX 78610
Clif L.

Clif L.

DRYER WHIRLPOOL WED5000DW2 Arrived on site to replace heating element for dryer. Replaced element and tested unit. Found no abnormal noises and all working properly at this time.

Near Pinnacle Dr, Georgetown, TX 78626
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB855DC3 Arrived on job to replace console. After replacement test operation all functions working properly. No leaks detected at time of service.

Near Quartz Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for no water diagnosed water tank freezing found cold air migrating around damper housing with damper closed added sealer around gaps.

Near Bonniebrook Dr, Austin, TX 78735
Richard P.

Richard P.

DRYER AMANA NED4655EW1 Arrived onsite for the dryer making a noise. During testing found that the velvet on the drum has come off and the drum is out of round as well. Ordering parts and office to schedule . ; ordrng 1 W10899578 (drum)

Near E Kingsbury St, Seguin, TX 78155
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer taking too long to dry clothing. Upon further inspection, I found the unit in a tight location in the laundry room. I found that the vent tube at the back of the unit was crushed due to the unit being pushed back too far, but due to the size of the laundry room and a door be next to the dryer, the customer has no choice in placement of the unit. I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back left corner vent area and the unit was beginning to get hot. Using my vent test kit, I tested airflow to the unit and with the vent hose connected to the unit at the back and the unit pulled out so no restriction in the tube, the unit failed. I removed the tube from the unit and retested and it passed. I checked the vent tube in the wall and found a small amount of lint up inside the tube in the wall. I advised the customer of my findings and attempted to adj

Near Housefinch Loop, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to pick up data logger. Picked up datalogger and will return to the office for readings. Office will need to contact customer after scheduling has been called, Whirlpool has given us a repair to be made, and parts have been ordered.; saved tckt"

Near Samson Dr, Lorena, TX 76655
Noah D.

Noah D.

WASHER WHIRLPOOL MVWB765FW4 "Arrived on site to inspect washer for balanced while spinning, upon inspection found the back feet had not been leveled, keeping it leaned while spinning. Instructed customer to have it leveled. Job complete"

Near Bella Vista, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW5630HW0 "Arrived on site for leaking under washer door. Inspected unit and work area. Found traces of water possible leaking from dispenser. Performed diagnostics mode and activated inlet valve. Found water leaking from dispenser. Removed dispenser and installed new. Tested dispenser operation and observed for water leakage. Ran automatic test cycle. All tested good, no water leaks detected."

Near Ocate Mesa Trail, Liberty Hill, TX 78642
Clif L.

Clif L.

MICROWAVE JENN-AIR JMW2430DP00 Arrived on site to diagnose a microwave oven combination that is giving error codes. Found user interface giving stuck key error. It was also resetting itself and throwing the error over and over. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Covington Cove, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on job for complaints of low amount of water entering dishwasher. Found the inlet valve blocked with what looks like blue gelatin. After replacement test operation. No leaks detected at time of service.

Near Sailboat Pass, Spicewood, TX 78669
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven not working. Upon further inspection, the customer advised that the time runs fast (time jumping) and shuts off. Upon further inspection, I found the unit not connected to WiFi. Placed unit in diagnostics and found error code F6E4. Cycled power to the unit and removed and replaced the main ACU and cycled power again then removed and replaced the console and cycled power back on. Programmed unit and tested and unit is operating as designed. Rechecked for error codes and none found. Job completed. Recommended to customer to connect unit to WiFi."

Near Judge Fisk Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR LG LMXS30776S/02 "Arrived on site to install parts previous tech diagnosed. Installed main control,pcb,display and case,found no water or ice dispensing,ice door receiving power,auger and valve no power ordering left side door; ordrng 1 ADD74236501 (DOOR) and 1 NEEDAUTHO, states that autho needed"

Near Abbey Dr, Austin, TX 78737
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to inspect fridge for not illuminating, upon inspection found the lights out in freezer and fridge, ordering correct module.; ordrng 1 W10843353 (FREEZER )"

Near Rolling View Ct, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

DRYER GE GTD42EASJ2WW "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested voltage at the outlet and could not get proper voltage. Found outlet was loose and not allowing the plug to sit properly. Removed terminal block cover and tested voltage there. Found 121.7 V going from L1 to neutral and L2 to neutral. However, when going from L1 to L2, I got an open line. I pushed in the plug further and then got proper voltage. Tested the unit and the customer stated he could feel it heating. I pushed the unit back into place and noticed the cord moving on the outlet when pushing it back. Tested the unit again and the unit wouldn’t heat again. I pushed on the cord again to try and seat it properly. Tested unit again and it began to heat. Advised the customer to have the plug fixed if the problem persisted due to a faulty plug."

Near S Tyler St, McGregor, TX 76657
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator that still not dispensing ice. Inspected unit and work area. Customer advised that the machine was intermittently dispensing ice but that sometimes it wouldn’t even buzz. Tested unit and found no voltage being sent to the dispenser motor. Removed user interface and tested microswitch on the separator. Found it open. Ordering the ice door and office will need to contact customer ; ordrng 1 W11423781 (ICE DOOR)

Near N 10th St, Temple, TX 76501
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for previous install parts. Installed heater. Tested system. Everything works as designed. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job for complaints of water flow too low. Confirmed flow low. Removed filter and flow return to normal. Recommend replacement of filter. If problem continues recommend replacement of filter housing.

Near Woodside Terrace, Lakeway, TX 78738
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher with a orange substance. During inspection found that there is still an orange substance in the dishwasher. Called Whirlpool techline and they stated that the dishwasher is not causing the issue. Stated that the customer is using something to cause the issue. Sr# 7728056227 complete

Near Texas Thistle, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like a ratcheting sound during agitation. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operated as designed, except during agitation, the unit sounded like a ratchet or gear slipping. I tilted the unit back and found gearcase oil on the rotor, drain pump and all four side panels. I advised the customer of my findings and am ordering the clutch, CNOTE-LSO PER CUSTOMER REQUEST, & CNOTE-AUTHORIZATION. Need authorization for the gearcase, slider, & clutch. No water leaks observed during service. Recommended to the customer, if they use the unit, to do small loads. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (AUTHORIZATION ) and 1 W10754448 (clutch)"

Near Valley View Dr, Leander, TX 78641
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived onsite for refrigerator freezing. Tested system found that ice maker had a crack in it. Also the ice container is broken. Replaced ice maker. Everything works as designed. Ordering ice container WPW10558423 for drop off to customer; ordrng 1 WPW10558423 (ice-contnr (DROP OFF))

Near Yabers Ct, Austin, TX 78725
Jacob S.

Jacob S.

MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Did not resolve the issue. Upon further investigation, found that thermo fuse was not giving continuity. Ordered part. Rescheduled with customer.; ordrng 1 5304509475 (THERMOSTAT )"

Near Champion Ct, Woodcreek, TX 78676
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite to replace parts ordered by previous tech. Replaced part. Tested unit. Unit test good. No issues at this time. Job complete

Near Alma Ln, Niederwald, TX 78640
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JCB2059GES "Arrived on site for customer complaint of unit leaking water from reservoir. I found leak, replaced water tank and fitting, unit tested good."

Near , CT
Al R.

Al R.

REFRIGERATOR GE GSH25JSCBSS "Arrived to install previously ordered parts.Removed and replaced the main control, defrost thermostat and defrost heater.Reassembled and told the customer to wait 24/48 hours for unit to reach optimal temperatures.Job complete"

Near Tarrant County Dr, Killeen, TX 76549
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for the refrigerator ice maker not working and auger motor not working. Installed new auger motor and main control. Refrigerator tested good. Complete.

Near Cantera Ridge, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR AMANA ABB1921WEW3 Arrived on site to complete diagnosis and repair refrigerator. Found heater checks good in unit and control board at fault for defrost issue. Replaced control board and installed drain kit. All is working properly at this time. No leaks were found after services were performed.

Near Georgian Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for right front burner not coming on. Test unit and found shorted element, replaced element test unit and unit test good job complete."

Near Camino Vaquero Pkwy, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for dishwasher not drying. Test unit and found bad heating element. Replaced heater test unit and unit test good job complete. No leaks present at this time.

Near Camino Vaquero Pkwy, Austin, TX 78748
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Arrived onsite to install previous diagnosed parts. Install door. Tested system. Everything works as it’s designed

Near Pradera Dr, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9640XW00 "Arrived on site and inspected washer and found motor control to main control Communication failure. No water leaks from connections at time of service."

Near Brentwood Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to replaced panel. Replaced panel test unit and unit test good job complete.

Near S Congress Ave, Austin, TX 78745
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HW0 Arrived on job to replace tub diagnose by previous technician. After replacement test operation and no leaks detected at time of service.

Near Hacienda Ridge, Austin, TX 78738
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF130PAHB1 "Arrived to inspect dishwasher not drying.Ran diagnostics test mode and unit had no error codes.Test mode completed as designed.Customer was not using rinse aid.Instructed customer on purging the hot water, using rinse aid and selecting high temperature and heated dry options before starting the dishwasher.Provided customer with the samples if finish samples.All water lines were dry at the end of service.Job complete"

Near Ibis Falls Loop, Jarrell, TX 76537
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of freezer light not working, found failed module and light flickering after new module was installed. I replaced switch, unit tested good. SR# 7728053501"

Near Falcon Head Blvd, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FRT21H7ASB5 "Arrived to inspect refrigerator and freezer cooling issues.Confirmed the complaint and found a massive blockage on the right side of the evaporator and photographed it.Checked the compressor and it was extremely hot.Heater had continuity.Evaporator motor and condenser motor were both working properly.Unit will need a compressor access valve and dye drier.Ordering sealed system tech, authorization and 2 hours if approved..; ordrng 1 5303305677 (DRYER FILTER) and 1 5304511983 (COMPRESSOR KIT) and 1 CNOTE (RESEARCH ACCESS VALVE) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECH )"

Near Tyler St, Killeen, TX 76541
Jacob S.

Jacob S.

RANGE WHIRLPOOL WEE750H0HW1 Arrived onsite for oven light not working. Tested unit. Upon inspection. Found that the bulb had burned out. Let customer know that bulb was not covered under warranty. Gave the instruct on bulb replacement. No issues at this time. Job complete

Near Lone Man Mountain Rd, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 (T.0.) Arrived on site to install previous diagnosed parts opened unit and replaced retainer and support tested good no sign of leaks.

Near Buffalo Speedway, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site to diagnose a refrigerator that is leaking from the icemaker. Found foam from manufacturing clogging icemaker fill cup. Removed foam and Tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Jeffrey Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER FRIGIDAIRE FAFW3921NW0 "Arrived on site to replace failed pressure switch, after replacing, unit tested good."

Near Palos Verdes Dr, Lakeway, TX 78734
David S.

David S.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for range not baking. I inspected the unit and work area. I found the bake broil and oven light not working. I replaced the main control and the unit operated as designed. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to replace part ordered by previous technician. Swapped out tub. But could not change over stator and rotor. Ordered parts. Rescheduled with customer. ; ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11314661 (screw) and 1 W11354541 (STATOR)

Near Lakewood Cir, Wimberley, TX 78676
James C.

James C.

COOKTOP JENN-AIR JGD8430ADS Arrived on site and tested operation. Found front right burner ignites but is constantly sparking. Left front ignites properly. Both rear burners get no spark. Unit has failed ignition module but the burner head screws are all rusted out. All screws and orifice holder would need to be replaced to gain access to ignition module. The right front burner would also need a new burner head due to the igniter mounting screw has broken off as well causing poor grounding. Left front and right rear orifice holders are currently out of stock. . ; ordrng 1 74007736 (burner asy) and 1 74010772 (BASE RF) and 1 74010773 (holder-orfRR) and 1 74010774 (orifice hoLF) and 1 74010775 (holder-orfLR) and 8 WP3368921 (screw-torx)s and 1 WP74010766 (module- sp)

Near Agarita Dr, Burnet, TX 78611
Leonardo C.

Leonardo C.

DISHWASHER UNKNOWN DD24DAX9N Arrived on site to replace valve. Replaced fill valve test unit and no leaks found at this time. Unit filling with water and working as designed job complete.

Near Blazyk Dr, Austin, TX 78737
Jonathan  S.

Jonathan S.

WASHER LG WM2277HW "Arrived on site for washer with LE error code, motor locked. Performed diagnostics mode and monitored all operations. Found major suds buildup. Removed top and access panels. Inspected motor and wire harness. Found wash basket at lean inside tub but basket still spinning freely. Informed customer of suds and possibly bearing issue in future. At time of service all tested good, no water leaks detected. No funds collected, due to call back."

Near Silverado Dr, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER AMANA NTW4605EW0 "Arrived on site for washer not draining and not operating properly. Tested and inspected unit and found failed control and pump. Got authorization, removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Blue Ridge Dr, Austin, TX 78753
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found no interior lights showing, pantry user interface is not showing any power. Water will not dispense, ice door opens but ice motor will not turn. Temperature is 28 in the freezer and 46 in the fresh food section. Removed pantry user interface and found it is corroded, took one picture. After disconnecting harness all lights have returned. Set refrigerator into diagnostics and found Test 37 passed, test 46 water dispensed, test 56 no error codes, test 57 passed, spoke with tech line and they recommended replacing pantry door, pantry user interface and having harness on hand if needed. Due to temperatures seal system may also be needed. 7728053453; ordrng 1 W10815668 (dor-fip bl) and 1 W11170612 (HARNESS) and 1 WPW10677118 (cntrl-elec)"

Near Saddleback Rd, Austin, TX 78737
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found compressor not running and unit not cooling. Placed unit in diagnostics and ran test 40. Found no voltage to compressor. Verified run windings on compressor and tested for short to ground. Called tech line and spoke to Rick #7728056817. Recommended replacing Gemini and user interface controls due to relays cutting voltage when attempting to send power to control. Also will need new Orion control as the current is not sending voltage to the compressor. Office to schedule return services for 2 hours. ; ordrng 1 CNOTE (2 HOUR REPAIR) and 1 W11330486 (UI ) and 1 W11336586 (ORION)

Near Lakeside Dr, Burnet, TX 78611
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 "Arrived on site today Conoce washing machine that is not always spinning and making unusual noise. Tested unit and found locked rotor error code due to unit not shifting properly. Unfortunately rotor bolt is stripped and cannot be removed. Rotor, stater, shifter, clutch, and gear case along with all mounting screws will need to be replaced to complete repairs. and 1 W10752189 (screw) and 6 W11027980 (screw)s and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)"

Near Cedar Creek Cove, Round Rock, TX 78681
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to install pump per last tech, replaced pump and sump and tested for leaks. No leaks or issues found. Complete"

Near Lasso Loop, Canyon Lake, TX 78133
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived to install previously ordered parts.Tested the unit and confirmed the drip after dispensing.Turned off water at wall and accessed the dual valve.Found the tube was not seated into the valve causing the air gap.Seated the tube into the valve, adjusted the incoming water pressure to the minimum.Tested the unit and unit tested as designed and didn’t leak after dispensing.Customer satisfied.All water lines were dry at the end of service.Job complete"

Near Druse Ln, Jarrell, TX 76537
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of damaged panel, found out it was the dryer panel and not the washer panel.

Near VLG O THE HLS, TX 78738
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and found switches needed based on prior notes but not ordered. Also found assistance unavailable at time of service to navigate construction. Office to reschedule.; ordrng 1 WP3149400 (switch-inf) and 1 WP3149404 (switch-inf) and 1 WPW10434452 (switch-inf)

Near San Antonio St, Austin, TX 78705
Wesley P.

Wesley P.

RANGE HOTPOINT RGB508PEA3WH "Arrived onsite and found unit ignitor failing, . Unit is now operating as designed.

Near Rio Grande St, Austin, TX 78701
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite and found relay shorted at board causing light on constantly. Replaced control., unit is now operating as designed."

Near W 5th St, Austin, TX 78703
Leonardo C.

Leonardo C.

MICROWAVE GE JVM1750DP2BB Arrived on site to replace board and panel. Replaced both parts test unit and unit test good job complete.

Near Sly Fox Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for range door not closing. Tested and inspected unit and found failed hinges, removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service."

Near Jackson Falls Way, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for water leaking diagnosed clogged drain,removed restriction in drain tube water draining correctly.

Near Capulet St, Austin, TX 78741
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4616FW2 "Arrived onsite and found drain issue due to clog. Removed clog. Unit is now operating as designed. Recalibrated, also found cold water is slow again. Shut lever is missing at wall. Advised that for the valve to be repaired unit limboing must be corrected. All checks good, at this time."

Near E 5th St, Austin, TX 78702
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived onsite and restored function by replacing control. Unit is now operating as designed. All checks good. Advised customer on repair.

Near Duval St, Austin, TX 78751
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose refrigerator with items freezing in it. Found that items freezing were on the top shelf by the diffuser area. Advised customer to move items away from diffuser and to remove several obstructions from the airflow channels, as this was causing air to remain stuck in the top and freezing items. Tested damper and opted for replacement. Felt cold air leaking past when door was closed. All is now working as designed. Call complete."

Near Natural Spring Way, Austin, TX 78728
Al R.

Al R.

RANGE WHIRLPOOL WFE510S0AB0 "Arrived to inspect front right burner not cycling from the high setting to medium or low.Disassembled and found the infinite switch burned, thus not allowing it to cycle temperatures correctly.Removed and replaced it.Reassembled and unit now operates as designed.Customer satisfied.Job complete"

Near Kickapoo Creek Ln, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Also used my steamer to defrost the water line.Unit now dispenses water as designed.Job complete

Near Loblolly Dr, Harker Heights, TX 76548
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site for washer that has a cracked lid. Inspected unit and work area. Found lid cracked at left corner at the hinge. Replaced lid and unit is working as designed. Call complete.

Near Julianne Rd, Belton, TX 76513
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FC3 "Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Removed stator, rotor, and agitator. Attempted to removed gearcase and was unable to. Removed basket and found the inner shaft of the basket had stripped and was stuck on the gearcase. I called Techline and spoke to Ed SR# 7728052469. He advised to replace the tub, basket, gearcase, washer, and then test the unit to ensure full repair. Ordering washer and outer tub. Office will need to contact customer for reschedule date when tub becomes available. ; ordrng 1 W11032711 (washer) and 1 W11219115 (OUTER TUB)"

Near Sypert Branch Rd, Rogers, TX 76569
Wesley P.

Wesley P.

WASHER MAYTAG MVWB965HW0 Arrived onsite and found unit with grinding noise complaint and hot water on cold cycles found hoses reversed and found drain to be grinding. Removed coins from drain. Unit is now quiet and hoses are corrected. Advised on repair.

Near Leigh St, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to repair unit prev. tech damaged. Found leak at condenser,replaced condenser,filter drier and condenser fan motor. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost pattern on evaporator fan running. Reassembled unit ran diagnostics all test passed,checked water connections no leaks.

Near Martin Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install parts previously diagnosed. Replaced fan motor assembly that includes both thermistors, secured thermistor to correct location on suction line using foil tape and zip,secured back cover with 4 screws,ran diagnostics changed defrost setting to basic.

Near E 2nd St, Austin, TX 78702
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB7979SHZ0 Arrived onsite to install previously diagnosed parts. I installed the heater element. Unit is working and heating as designed. Job complete.

Near Ballycastle Trail, Austin, TX 78717
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the evaporator covered in ice. I gained access to the evaporator and found the connectors not connected properly. I put the unit into diagnostics mod and found the sensors working and the defrost heater coming on. I inspected the connectors and found the clips to be damaged. I am ordering a new evap harness W11405276 to complete the repair. ; ordrng 1 W11405276 (EVAP HARNESS)"

Near Bassano Dr, Round Rock, TX 78665
David S.

David S.

WASHER MAYTAG MHW5500FW0 Arrived on sight for washer not draining. I inspected the unit and work area. I gained access to the drain pump and found it full of debris. I removed the debris and reassembled the drain pump. Customer wanted the bellow replaced due to mold build up. I inspected the new bellow and found a tear in it. I am ordering a new bellow WPW10237499. ; ordrng 2 WPW10237499 (bellow)s

Near Robbie Creek Cove, Austin, TX 78750
Wesley P.

Wesley P.

WASHER MAYTAG MVWC465HW2 Arrived onsite and advised customer that cold water pressure is inadequate at washer valve and that drain still needs to be correctly placed inside standpipe and and not down low in the clean out.

Near Brookswood Ave, Austin, TX 78721
Paul R.

Paul R.

DISHWASHER AMANA ADB1400AGS1 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the broken friction pads. The door works as designed. Call complete.

Near Catania Loop, Hutto, TX 78634
Leonardo C.

Leonardo C.

COMPACTOR GE UCG1680LOSS "Arrived on site to test unit for door not opening. Found weight not going all the way up. Found bad switch, replaced switch test unit and unit test good job complete."

Near Hazy Hills Loop, Dripping Springs, TX 78620
Eman J.

Eman J.

OVEN KITCHENAID KFGG500ESS2 Arrived onsite for range not keeping temp. Tested system found sensor faulty. Replaced sensor. Tested system. Everything works as designed. Job complete. No gas leaks at time of service.

Near Clayton Creek Ave, Austin, TX 78725
David  Z.

David Z.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to install previously diagnosed parts to resolve oven not running and throwing error. Previous visit control was installed. Installed new wiring harness and terminal block to resolve the no start no heat Issue. Tested all burners and elements and all is now working as designed. Call complete.

Near Michelangelo St, Austin, TX 78729
Brandon C.

Brandon C.

UNKNOWN ADMIRAL HUGGING

Near Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for defective right side door,removed defective door installed a new door and nameplate checked door seal good."

Near W 5th St, Austin, TX 78703
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to diagnose dishwasher that appeared to be leaking. Performed diagnostic and checked unit. Found F9E1 code for diverter not finding position. Looked under unit and verified a water leak coming straight out of the diverter. Office to reschedule due to pump being out of stock. ; ordrng 1 WPW10605057 (pump and motor assy)"

Near Belforte Ave, Lakeway, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site and replaced bumper missing from replacement door, job complete"

Near Goldenrod St, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Unit 121Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed no refrigerant in system,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good checked both compartments no traces of dye"

Near Ross Rd, Del Valle, TX 78617
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the heating element worked through testing and pump checked good, instructed customer to use rinse aid and gave sample. Job complete"

Near Jefferson Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on job for complaints of no power. Confirmed power supply to dishwasher. Will need control and console to complete. ; ordrng 1 W10913613 (cntrl-elec) and 1 W11024091 (console)

Near Drifting Wind Run, The Hills, TX 78738
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher racks. Upon further inspection, I find the upper dish rack falling due to the adjuster wheels broken and the third rack rails broken. I removed and replaced the adjusters, third rack rails and front stops and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Calming Ct, Jonestown, TX 78645
Paul R.

Paul R.

DRYER WHIRLPOOL WGD4815EW2 Arrived onsite for a dryer that keeps running with the door open and is not heating. I found the door switch not opening causing the unit to run with the door open. I found the unit heating but short cycling. I found the flex vent clogged right at the dryer connection with wet lint. I removed the lint and tested the dryer temp. The average temp was 150 degrees and the unit is working as designed. Call complete.

Near Hudson Ln, Leander, TX 78641
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and I found countertop life is not getting any power when turned on. Replaced control board and this has corrected the issue lighting is now operating properly. Job complete

Near Eves Necklace Dr, Hays, TX 78610
Jonathan M.

Jonathan M.

REFRIGERATOR GE DFE28JMKBES Arrived on site for refrigerator that has a broken handle for the icemaker. Inspected unit and work area. Found ice box door handle broken off and and ice box door slightly cracked. Ordering icebox door assembly and office will need to contact customer for return visit. ; ordrng 1 WR78X26087 (icebox door asm)

Near S General Bruce Dr, Temple, TX 76504
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control, power supply, LED driver control, solenoid coil, and the ice box fan. I tested the unit and it is working as designed.There were no water leaks present at the time of service. Call complete."

Near Archipelago Trail, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher having rust developing on heater. Inspected unit and work area. Found standing rust on heater. Performed diagnostics mode, no error codes. Found no rinse aid being dispensed. Removed front panel and found wire being pictured to rinse aid container. Tested wire and found no brake. Corrected harness and assembled unit. Tested operation, all tested good. No water leaks detected durning service."

Near Concho Creek Loop, Leander, TX 78641
Al R.

Al R.

DRYER WHIRLPOOL WED8000DW4 Arrived to inspect dryer not tumbling.Confirmed the complaint and found the motor wasn’t strong enough to turn the drum.Removed and replaced it.Reassembled and unit tested as designed.Job complete.

Near Brian Dr, Killeen, TX 76542
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived onsite and found unit to have failed track welds. Replaced tracks. Unit is now operating as designed.

Near Maidenstone Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for no cool in fresh food. Ran diagnostics fan motor not powering,removed cover,disconnected harness found corrosion on both connections,found broken wire on liner side of harness,called tech support ran video chat with TJ from tech support,per tech supportExtended warranty will need to contact customer. SR#7728045610"

Near McCallum Dr, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed part. Inspected unit and work area. Removed evaporator cover and refrigerator section and replace the drip pan. Tested unit with a cup of water and unit is working as designed.

Near Springwood Ct, Temple, TX 76502
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW4 "Arrived on site for washer not operating. Attached prof of purchase to SD. Performed diagnostic mode and checked fault codes. Found fault F5-E1 lid not shut. Performed automatic test cycle and monitored. Found door lock operational. Tested door latch in manual test mode and found intermittent latch failure. Removed door latch and installed new. Tested in diagnostics mode several times and found door lock responsive. All tested good, no water leaks detected."

Near Old Mill Rd, Cedar Park, TX 78613
David  Z.

David Z.

COOKTOP WHIRLPOOL WCG55US6HW00 Arrived on site to diagnose cooktop that had higher then Average flames. Conversion kit has been installed already. Used the adjustment screw on the valves to dial in flame acceptable to customer. All is now working as designed. Call complete.

Near New Lido Dr, Lakeway, TX 78734
Robert J.

Robert J.

RANGE GE JGP989BK2BB Arrived on job for complaints of burner not lighting. Found the burner cap and igniter issue; ordrng 2 WB13T10073 (igniter)s and 1 WB16T10028 (head burner b) and 1 WB16X26293 (burner injet asm)

Near Vailco Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL AGR5330BAS3 Arrived on site to replace igniter. Replaced ignitors for 2 front burner test unit an unit test good job complete.

Near Thornless Cir, Hays, TX 78610
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6620HC0 "Arrived on site and replaced motor clamp and added noise reduction service kit. After replacement dryer is now quiet, job complete"

Near Butler Cir, Austin, TX 78737
Jacob S.

Jacob S.

DRYER ELECTROLUX EFDE317TIW1 "Arrived onsite for unit making noise. Tested unit. Found really loud screeching noise. Upon inspection, found that a sock and piece of napkin was lodged inside the blower motor. Removed blockage. Tested unit. Unit test good. No issues at this time. Job complete"

Near Arcilla St, Austin, TX 78741
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC2 Arrived on site and found valve harness is not completely seated into control board. Customer has provided new waterlines and was able to replace hot water line but cold water line will not disconnect from faucet source. Explain to customer that this will need to be corrected and waterlines are not covered under manufacturer warranty. Job complete

Near Norman Trail, Austin, TX 78749
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 IArrived on site for refrigerator that was frosting up in the freezer section. Inspected unit and work area. Removed upper cover and refrigerator and found frost buildup coming from the freezer section. Removed evaporator cover and found drain hole had been plugged up and was causing water to leak over into the freezer side and over the air gaps leading into the fridge. Defrosted entire unit and unplugged drain hose. Tested unit. Unit is working as designed. Call complete.

Near Captain Dr, Killeen, TX 76549
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived to inspect washer leaking.Ran diagnostics test mode and during the DRAIN cycle the unit filled up to the top of the drain outlet and is the root cause of the leaking.All functions of the washer work as designed.Customer to contact Fort Hood Housing to get the draining issues fixed.all water lines were dry at the end of service.

Near Friedman St, Fort Hood, TX 76544
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for product questions and found unit to be operating as designed. Advised customer on set up and design and noises. All checks good. Customer instruct.

Near Marbry's Ridge Cove, Austin, TX 78731
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL MFF2258FEZ03 "Arrived onsite to replace parts ordered by previous tech. Replaced light switch. Tested unit, unit test good. No leaks at this time. Job complete"

Near Cadiz Cir, Austin, TX 78741
Eman J.

Eman J.

DRYER MAYTAG MEDB835DW4 Arrived to install previous diagnosed parts. Tested system found that the sensor connection wasn’t clipped in all the way. Reconnect sensor wire. Tested system. Everything works as designed. Job complete.

Near Payne Ave, Austin, TX 78757
David S.

David S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on sit for icemaker not working. I inspected the unit and work area. I tried to Jump the ice maker into a harvest cycle it would not go. I pushed the freezer switch down and the light would not turn off. I removed the freezer switch and found it failed. I will need to order the freezer switch W11396033 to complete the repair. I jumped the freezer switch and the ice maker cycled and called for water. No water leaks detected.; ordrng 1 W11396033 (SWITCH FREEZER)

Near Casanova Ave, Pflugerville, TX 78660
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not drying. I put the unit into diagnostics and the sump and motor is running properly. I connected my multi meter to check the amp draw on the heater element and once the heater kicked on it read lower than factory standard indicating a faulty element. I replaced the element and the heater is now drawing correct amperes. Unit is working as designed.job complete.

Near Parke Wind Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrived onsite and used silicone for frosting issue. Found door is warped and not allowing for good seal. Ordering door to repair. Office to reschedule. ; ordrng 1 W10849520 (dor-fip)

Near Pennsylvania Ave, Austin, TX 78702
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of top spray arm falling off, I reattached with some adhesive, unit tested good."

Near Blanco, TX 78606
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW1 "Arrived onsite for unit making a screeching noise. Tested unit. Upon further inspection, found that gear case had leaked all oil. Replaced gear case, cam, and belt. Tested unit. Unit test good. No leaks at this time. Job complete"

Near Tranquilo Trail, Austin, TX 78744
David S.

David S.

COOKTOP JENN-AIR JGD3430WS00 "Arrived on site to install previous diagnosed parts. When removed the burner heads the screws for the LF, RF and RR burner head snapped. The screws and orfice holders will have to be replaced. I gained access to the orfice holders and replaced with new. I replaced the LF burner head with a new one and replaced all 8 screws to ensure to good seal and fit. I reassembled the unit and tested operations all burner heads come on as designed.. Job complete."

Near Oak Park Dr, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived on site to inspect refrigerator door damage. Upon further inspection, I found what appeared to be scratches on the right RC door. Using my towel, I attempted to rub the scratches off and found that the scratches were smudges. Using some stainless steel cleaner and a microfiber cloth, I removed the smudges and cleaned the door. No water leaks observed during service, job completed."

Near Bogata Ln, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR LG LFX31925ST/00 Arrived onsite for a refrigerator to possibly replace previous diagnosed parts. I found the compressor not pumping. I replaced the compressor and drier. I installed a low side service tap on the compressor. I replaced the main control and updated the software with a jig. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.76 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Big Falls Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG760H0DS0 "Arrived on site to test unit for F8E0. Found bad fan, replaced. Test unit and unit test good job complete"

Near Pither Ln, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR LG LFX25974ST/04 "Arrived on site. Found dispenser ice door stuck in open position,adjusted ice door,door opening and closing as designed. Reset icemaker,icemaker dumped a batch of ice and filled with water,adjusted fresh food setting to prevent freezing,found clogged drain in freezer customer will defrost freezer to cleared clogged drain."

Near Arrowmound Pass, Del Valle, TX 78617
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site to diagnose a refrigerator that is condensating on the top of the freezer door. Found air gap in liner and mullion not closing all the way. Replaced Center mullion and sealed gap with food grade silicone. All is working properly at this time. No leaks were found at time of service.

Near Axis Loop, Georgetown, TX 78628
Al R.

Al R.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived to inspect unusual convection fan motor noises.Confirmed the complaint and found the motor was the cause of the loud ticking noise from unit.Needs more work ; schdld next appmnt

Near Bond St, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1400AGB1 Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward and to the left. Water coming from front of unit from under the door. Leveled unit test unit and unit test good job complete.

Near Satsuma Ln, Kyle, TX 78640
David S.

David S.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to install previous diagnosed parts. I gained access to the main control and DSI board. I replaced both new. I tested the unit, bake and broil both come on and start to heat. Unit is operating as designed. Job complete."

Near Kenney Fort Crossing, Round Rock, TX 78665
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator not dispensing water. Tested system. Found valve faulty. Replaced valve. Tested system. Everything works as designed. Job complete.

Near Bandera Rd, Austin, TX 78721
Robert J.

Robert J.

RANGE WHIRLPOOL KGCU467VSS01 Arrived on job for complaints of burners not stopping clicking. And aphasia leak. Will need two man to complete diagnostics. ; ordrng 1 W10833887 (surface igniter) and 4 WPW10145991 (igntr-surf)s

Near Empresa Dr, Austin, TX 78738
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator leaking water from the dispenser. During inspection found that the mullion was off track causing the door to not close correctly. Causing warm air to get inside the ice container and causing the ice to melt into the dispenser causing the issue. Reattached the mullion and all functions tested good. Complete

Near Duck Creek Trail, San Marcos, TX 78666
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer shaking. Upon putting unit into diagnostics and while in the spin cycle I noticed a slight metal on metal sound. I replaced the gearcase cam and shifter. once in spin the unit made a very loud screech sound then normal quiet spin with the new gear case. I called tech line and they suggested I replace the gear case again. SR # 7728046343. Ordering gear case (W11255272) basket (W10554251) cam (W10721967) motor (W10890624) drive block (WP389140) office to RS ; ordrng 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W11255272 (gearcase) and 1 WP389140 (drive block)

Near Lovett Ln, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4027HW0 Arrived on site to repair symptom of not spinning at all and only agitating one direction. Replaced dangling capacitor and motor. Unit symptom unchanged. Wiring and pins are secure. Ordering control. ; ordrng 1 W11367652 (CONTROL)

Near Middle Fiskville Rd, Austin, TX 78751
Noah D.

Noah D.

MICROWAVE KITCHENAID KOCE500EBS01 "Arrived on site to inspect oven for not having inner glass pane, installed glass and cleaned out all glass from before. Complete"

Near Keller Ridge, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator developing a layer of ice under ice container. At time of service ice maker was off and ice container was empty. Per diagnostics mode and tested ice maker fan. Forced ice maker cycle, found ice normal size. Ran ice maker fill and no overflow. Checked all seals and flapper. Dispensed ice and found door closing with 8 to 10 seconds. Contacted Whirlpool tech support and spoke Chris. He stated would need to return with unit in fault. Inform customer to leave ice maker on and if failure returns to contact Appliance Express and to leave ice maker on. (SR#7728041857)."

Near Shane Dr, Leander, TX 78641
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site and replaced timer and dryer still is not heating, inspected all connections and found red wire to motor harness is not secure. After resetting it dryer is now heating properly. Job complete"

Near S IH 35 Frontage Rd, Austin, TX 78747
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site to test unit for unit running for long time. Test unit and found filter dirty and not draining. Found plastic stuck in drain motor and making u it not shit off. Removed plastic cleaned filter test unit and unit test good job complete.

Near St Stephens School Rd, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL MBF2255KEQ "Arrived on site for refrigerator that won’t call the refrigerator section. Inspected unit and work area. Placed in service diagnostics and tested the damper control. Found Tampa control not opening or closing. Found damper control had failed. Ordering damper control and will return. ; ordrng 1 WPW10196393 (damper control assy)"

Near Buckeye Ln, Temple, TX 76502
David S.

David S.

DRYER WHIRLPOOL WED70HEBW "Arrived on site for dryer making a noise. I inspected the unit and work area. I ran the unit and could hear screeching coming from inside the basket. I gained access to the inside of the unit and found the guide wheels are no longer moving freely. I recommend they have the guide wheels, belt, and pulley replaced because it comes all as one kit. I replaced the belt all 4 guide wheels and the tensioner pulley. I reassembled the unit and ran a test cycle, there is not screeching noise coming from the unit. Job complete.

Near Duke Cove, Pflugerville, TX 78660
Al R.

Al R.

DRYER GE DRSR483EG7WW Arrived to inspect dryer paint pealing from back wall where element assembly is located.Photographed the issue.Unit still tumbles and heats as designed.Customer is worried because the paint chips get into the clothes they dry.Office to notify AHS.Job complete

Near Tumbleweed Dr, Killeen, TX 76542
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to speak with customer who’s question was that if lightbulbs when on are hot.... I instructed the customer yes the bare lightbulb is immediately hot when it turns on. Complete

Near Cowan Dr, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on job to replace control after replacement of control icemaker still not responding properly. Found broken wire in freezer door will need door and AUTHO ; ordrng 1 LW10691266 (dor-fip)

Near Lakeway Dr, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER WHIRLPOOL MVWB765FW3 "Arrived onsite for unit making noise. Put unit in diagnostics. Got F7E9 meaning locked stator and rotor. Erased codes. Tested unit. Still other issues. Found finishing nails stuck at the bottom of the tub and stuck in side drain motor. Replaced gear case, clutch and drain motor. Tested unit. No leaks at this time. Job complete"

Near Baretta Loop, Mustang Ridge, TX 78610
Robert J.

Robert J.

OVEN GE PT7550SF4SS "Arrived on job to replace panel, display and sensor. After replacement test operation and still have codes for run away temperature. Replaced upper control and now operation normal."

Near Sebastians Run, Austin, TX 78738
Clif L.

Clif L.

MICROWAVE WHIRLPOOL CAE2795FQ1 Arrived on site to diagnose a washer that is not cycling. Tested unit and found drain pump locked up. Pump will need to be replaced to complete repairs..; ordrng 1 WPW10276397 (drain pump assy)

Near Williams Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found top air duct falling down and blowing air to ice container. Removed air duct and inspected, found no damage. Reinstalled air duct . Gained access to ice maker and found major frost buildup. Removed frost and performed diagnostics mode. Cycled ice maker and water fill cycles. Found all operating. All tested good, no water leaks detected."

Near Henderson Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator RC ice maker not making ice. Measured temperature in ice container and found under 12°. Performed diagnostics mode and checked fault codes on ice maker. Found E2 lost home position. Cycled ice maker and found no response. Removed failed ice maker and installed new. Tested operation, all tested good. No water leaks detected durning service."

Near Canadian Cove, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator RC not cooling and evaporator frosting up. Tested and inspected unit and found proper temperature in FC. Did find some frost on evaporator. Tested diffuser in diagnostics and diffuser will not open. Ordering harness, evaporator cover and diffuser. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service. ; ordrng 1 W11164593 (diffuser) and 1 W11449066 (HARNESS ) and 1 WPW10388269 (cover-evap)"

Near Co Rd 431, Taylor, TX 76574
Noah D.

Noah D.

RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site to inspect oven for not getting to temp, found small oven therm was tool used, heated temps and got correct temps. Complete"

Near Cool Breeze, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN JENN-AIR JDRP548HL00 Arrived on site to test unit for no power. Test unit and found melted terminal block. Ordering new terminal block WP9761958 rescheduled ; ordrng 1 WP9761958 (TERMINAL BLOCK )

Near Delayne Dr, Austin, TX 78737
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL GC5NHAXVY01 Arrived onsite for the refrigerator ice maker not working. Replaced ice maker and water valve and tested good. Ice maker cycle and filled with water. Complete

Near Granite Rd, Spring Branch, TX 78070
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previously diagnosed and ordered part. Due to the evaporator fan motor failure, I removed and replaced the evap fan motor harness and as soon as I plugged the fan in, it came on and the compressor turned off. Tested unit in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."

Near Lakefront Dr, Lago Vista, TX 78645
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT750SAHZ "Arrived on site to inspect dishwasher and install sump, installed sump motor and tested for leaks, no problems found. No leaks found. Job complete"

Near Rosemary Dr, New Braunfels, TX 78130
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS331FDDM00 "Arrived on site for freezer door no closing. I inspected the unit and work area. I found the floor of the freezer covered in ice. I gained access to the drain tube and found it clogged. I removed the clog and the massive ice build up in the freezer. The ice build up on the bottom of the freezer was built up enough it was forcing the door up and pushing it back out. He door is now closing properly and sealing. The ice maker is not making ice because it is covered in ice seizing up the motor. I cleared the ice and ran a harvest cycle. The unit cycled and called for water. I recommend unplugging the unit and and surrounding the fridge with towels, also placing a towel inside the freezer compartment, I suggest defrosting the unit for 24 to 48 hours. Once it is properly defrosted the unit will irk as designed. Job complete."

Near Applewood Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBE03 "Arrived on site to inspect refrigerator ice maker not working, upon further inspection, I tested temps in the FC=29 degrees and the RC=48 degrees. I found a large amount of frost built up on the FC evaporator. Also found that the FC door was not properly hooked on the brackets causing a 1/4 inch gap in the FC section between the door and chassis. I removed the ice and found that the defrost bimetal was open. I removed and replaced the FC evap motor/harness and tested and unit is operating as designed. I tested the ice maker and it operated as designed. While in diagnostics, I went to test #7 and changed the defrost time to #2. No water leaks observed during service, job completed."

Near Bovina Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced vent assembly and gasket and tested unit.Unit ran as designed but did not fill vent running. Replaced control and tested unit felt small amount of air venting during the wash and dry cycles. Unit is working as designed. Call complete.

Near Riverstone Pkwy, Morgan's Point Resort, TX 76513
Noah D.

Noah D.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site to inspect dishwasher for not draining, check water and found some but not a full blockage, replaced drain pump and retested, no leaks or problems found. Complete"

Near Kuehler Ave, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED7300DW0 "Arrived on site for dryer that won’t turn the basket or run a cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F4 E4 (L2 line voltage error), F6 E2 (UI cannot year ACU), and F2 E1 (UI stuck key) error codes. Tested voltage to the unit and found proper voltage. Tested voltage at the terminal block and find proper voltage. Ran several tests on the motor circuit and voltage at the control and found everything within range. Removed front panel and try to turn drum by hand. Drum would not turn and motor could not be spun. Remove the back panel and checked blower wheel. Blower wheel was still intact and no obstructions. Tested continuity through the fuse, thermal cut off, heater, and high limit thermostat. Found fuse open. Ordering control, motor, blower wheel (in case it is seized onto the motor), and thermal fuse. Office will need authorization on repair and will need to contact customer for reschedule date.; ordrng 1 279827 (

Near Mackintosh Ct, Robinson, TX 76706
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for no ice. Ran diagnostics thermistor passed,ice box fan powered on,ran harvest test passed ice dumped into bin,ran fill test passed,ran a hard reset on icemaker,changed defrost setting to basic in diagnostics"

Near Allamanda Dr, Austin, TX 78739
Richard P.

Richard P.

DISHWASHER BOSCH SHX46A05UC/14 Arrived onsite for the dishwasher not draining and not washing well and taking to long to wash. During testing found that the drain pump is not working properly and also found that the pump motor is not circulating the water very well seems weak. Need to order parts authorization needed for repairs. ordrng 1 AP2802384 (CHECK VALVE ) and 1 AP2802455 (CLAMP) and 1 AP2802457 (PUMP GASKET ) and 1 AP3842231 (PUMP AND MOTOR) and 1 AP3996662 (DRAIN PUMP ) and 1 AP4434741 (CONTROL BOARD ) and 1 AP5323611 (ADAPTER) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )

Near River Way, Spring Branch, TX 78070
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7340XW0 "Arrived on site for customer complaint of SD error code, found drive shaft was stripped causing basket not to engage spin cycle.

Near Johnson City, TX 78636
Kayman B.

Kayman B.

WASHER MAYTAG MVWB765FW3 Arrived onsite for washer console audio malfunction. Upon inspection I found the chime in the UI makes a crackling noise. The customer also noticed the unit is not sensing correctly. I replaced the control but the crackle noise still persists. I am ordering a console (W11135391). With a new control and console that should remedy the sensor issue.ordrng 1 W11135391 (console)

Near Harpster Bend, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no cool. Found evaporator incased in ice ran diagnostics thermistor not reading correctly diagnosed defective thermistor,defrosted evaporator replaced fan motor that includes thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws,changed defrost setting to basic. ; used 1 W11033168 (HARNESS) from stock"

Near Polo Club Dr, Austin, TX 78737
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Arrived onsite for freezer in unit having over frost issues. looked at unit. Found that freezer door isn’t closing correctly. Did not have door seal with me. Ordered part. Rescheduled with customer ; ordrng 1 W10443316 (gasket-fip)

Near Bridgestone Way, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSC23C8EYY00 Arrived onsite and found pad worn out and only engaging if you press really hard. Ordering paddle. ; ordrng 1 WPW10346924 (pad)

Near Deer Shadow Pass, Austin, TX 78733
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for unit giving a F2E2 error code. Looked at unit. Found that UI panel was unresponsive. Replaced UI panel. Tested unit. No leaks at this time. Job complete.

Near Lear Ave, Buda, TX 78610
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for washer not agitating properly. Tested and inspected unit and found failed control, latch and failing gearcase.Unit was uninstalled and in middle of living room so could not test for leaks.;

Near Christina Dr, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start start device and capacitor. Also found back panel missing. Office to schedule return trip. Office to collect prior to servicing unit. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10350564 (capacitor) and 1 WPW10577369 (cover-back)

Near Christina Dr, Elgin, TX 78621
David  Z.

David Z.

OVEN KITCHENAID KEBC208KSS04 Arrived on site to install previously diagnosed parts to resolve fan noise coming from oven. Removed paneling and found the lower fan cage had separated on the left side and was rattling. Replaced lower fan and retested. All is now working as designed.

Near Talkeetna Ln, Cedar Park, TX 78613
Richard P.

Richard P.

MICROWAVE GE JVM1730DM1BB Arrived onsite for the microwave keypad not responding correctly and microwave comes on by itself. During testing found that the control panel is not working properly on some of the numbers . Will need to replace the control panel and control board. ; ordrng 1 AP3993527 (CONTROL PANEL) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR OF BOTH CONTROL BOARDS )

Near Elk Dr, Spring Branch, TX 78070
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect refrigerator freezer light not working. Upon further inspection, I opened the freezer door and the FC light came on. When I depressed the switch and piece of ice came out. I removed the light housing and found a small bit of moisture inside. I removed and replaced the switch and housing (clip broke off of housing when removing) and tested. Unit is operating as designed. I leveled the unit as well. No water leaks observed during service, job completed."

Near King Elder Ln, Leander, TX 78641
Andy  B.

Andy B.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to install previously diagnosed control and switch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Co Rd 435, Thrall, TX 76578
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site and ran a diagnostic cycle twice and found dishwasher is operating normally, noise level is normal. Found it is not mounted in location and leaning forward and to the right. Redid dishwasher mounting and discussed Expectations and recommended using dishwasher magic to remove any buildup inside the dishwasher.

Near Trelawney Ln, Austin, TX 78739
Jacob S.

Jacob S.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived onsite for unit not freezing constantly at 0 degrees. Looked at unit. Customer says that the unit will fluctuate between 0 and 10 degrees and falling to 30 degrees. Called Tech line, Said that 0 to 10 is normal fall, and de thawing process can get down to 45 degrees before freezing again. 120v from wall plug was good. Got SR#7728047698. No issues at this time. Job complete"

Near Razzmatazz Trail, Buda, TX 78610
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite for refrigerator icing at bottom. Tested system. Found drip pan frozen over, and tube clogged with gunk. Replaced drip pan and unclogged tube. Tested system everything works as designed. Job complete."

Near Madison Ave, Austin, TX 78757
Noah D.

Noah D.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer for making noise, upon inspection found the front plate and idler wheel making noise while drying, checked and tightened down all screws. No problems found. ; ordrng 1 W10868982 (DUCT)"

Near Raven Ridge, New Braunfels, TX 78130
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD6620HW0 Arrived onsite for ongoing intermittent f3e3 error but inlet thermistor is good. W11395626 service pointer detailing f3e3 error code fix. Verified prechecks. Ordering the correct acu kit to repair. ; ordrng 1 W11417087 (ACU KIT)

Near Tortuga Pl, Austin, TX 78731
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite and tested unit for off balance complaint. Unit is operating with no error codes as designed. Advised customer on findings. All checks good. Unit is not off balance. Advised on loading.

Near Tortuga Pl, Austin, TX 78731
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range light broken. I inspected the unit and work area. I found the bulb broken and the socket was shorted out. I replaced both the socket and bulb. I reinstalled both and tested the unit. The light comes on when called for. Job complete.

Near Antioch Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDS40FVSS3 "Arrived on site to install previous diagnosed parts.

Near Hidden Springs Trail, Georgetown, TX 78633
Eman J.

Eman J.

RANGE AMANA AGR5330BAS3 "Arrived onsite for previous diagnosed parts. Installed socket and bulb. Customer has bad burner also. Tested system everything works as designed. The bumpers on the range are faulty. Ordering bumper W10831827, burner W10515453; ordrng 1 W10515453 (burnr-head RIGHT REAR) and 4 W10831827 (bumper)s"

Near Coyote Call Way, Austin, TX 78725
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH73521CS2 "Arrived on site to diagnose issue with microwave not turning the light on and off, and also throwing a open / close door message. Determined this is due to a lack of precise contact on the micro switches in the interlocks. Ordering new switches and interlocks to resolve issue. Ordering 3 correct switches and holders as supplied interlock kits are incorrect. ; ordrng 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"

Near Copper Lake Rd, Cedar Park, TX 78613
Al R.

Al R.

WASHER MAYTAG MHW6630HW0 Arrived to inspect washer not washing in cold water.Ran diagnostics test mode and only error code was F0E2 Over suds.Customer uses Quick wash and Normal cycles and it was found the STEAM cycle is preset in the quick wash cycle causing the water to be steamed.Customer is inside the instruct period.Customer not understands to disable steam cycle before unit starts the load on Quick wash cycle.All water lines were dry at the time of service.Job complete

Near Thoroughbred Dr, Killeen, TX 76549
Andy  B.

Andy B.

REFRIGERATOR KENMORE 795.72493.611 Arrived on site to install previously diagnosed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Blue Ridge Trail, Elgin, TX 78621
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite and was unable to enter diagnostics and no functions progress. Unit will require control. Unit repair will require 2 techs as units are stacked. ; ordrng 1 2TECHS

Near Algarita Ave, Austin, TX 78704
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSC48FTS02 "Arrived on site for built in refrigerator not cooling in RC. Performed diagnostics mode and tested all components and found operating. Gained access to evaporator and found restrictions in seal system (see SD-QUICKPIC). Will need to replace compressor, evaporator and filter drier. Found parts covered under warranty but labor is not.Customer approved estimate. Office to schedule return, please allow 2 + plus hours for repair. Will need 2 person on return. ; ordrng 1 876765 (mtg kit) and 1 SEENOTE (2 PEOPLE & 2 HOURS) and 1 SEENOTE (SS REPAIR OFFICE TO SCHEDULE ) and 1 W10841139 (COMPRESSOR KIT) and 1 WP2306094 (EVAPORATOR ) and 1 WP978025 (VALVE) and 1 WPW10143759 (FILTER DRIER)"

Near Oak Branch Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site to diagnose a refrigerator with a filter that cannot be removed. Found support for filter release bar and filter housing not mounted properly. Remounted support and tested unit. Found all is functioning properly at this time. Added sound insulation pads to compressor to prevent noise. No leaks were found at time of service.

Near Salado Creek Ln, Georgetown, TX 78633
Kayman B.

Kayman B.

DRYER WHIRLPOOL WGD4850HW0 Arrived onsite for dryer. Upon inspection I found the dryer making a loud whistle/squealing noise. I took the drum out and found one of the conveyer wheels stiff and not spinning due to lent build up. I used the repair kit (4392065) for the wheels and belt. The unit is working as designed with no more whistle. Job complete.

Near Jude Cir, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for oven not working. Test power and unit getting correct power and elements test good. Will need to order new Control board W11122555 and fuse thermal WP3196548. ; ordrng 1 W11122555 (CONTROL BOARD ) and 1 WP3196548 (FUSE THERMAL)

Near Gustaf Trail, Niederwald, TX 78640
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to inspect dishwasher shutting off when pressing start. Upon further inspection, I placed the unit in diagnostics showing error codes F6E6, F8E1, F5E1. Cleared the codes and continued with testing. When trying to advance through testing, the start button failed to respond. I removed the outer door panel and found where a liquid substance had leaked through the top of the door at the panel and has shorted out the panel. Also found where water is leaking through the vent gasket. No water leaks observed at the end of service, job completed."

Near Cross Timbers Bend, Lago Vista, TX 78645
Robert J.

Robert J.

WASHER WHIRLPOOL WFW9620HC1 Arrived on job to replace tub. The tub needed is 1 front and 5 back. Tub sent is a 1 front and 4 back too long. ; saved tckt

Near Peakside Cir, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the shelves and transferred the existing pans to the new shelves. The pans are opening and closing smoothly now. Call complete.

Near Zelma Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator that would not cool. Inspected unit and work area. Removed back cover and found connector to the starting device had tape around it and was causing it to have an improper connection with the starting device. Prior technician had noted that the compressor would start for seven seconds and then shut off and would not come back on. Removed connector and tested voltage coming from the control to the compressor. Found 121.7 V going to the compressor consistently. Plugged connector into starting device and unit began to start and run. Left unit plugged in for 20 minutes and unit was still running and developed a decent frost pattern that was cooling the unit.. Unit seem to be operating as designed. Call complete.

Near S Fort Hood St, Killeen, TX 76549
Richard P.

Richard P.

RANGE WHIRLPOOL RS675PXEQ2 Arrived onsite for the oven door latch is broken. During inspection found that the oven door latch is broken ; ordrng 1 WP4451424 (latch-door)

Near High Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

DISHWASHER GE GSD4060V00SS Arrived onsite and found DW leaking all over before filling tub. Found inlet hose had fallen out of place. Reseated properly. Unit is now operating as designed without leaking.

Near Ranch Rd 2222, Austin, TX 78731

View More