We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Austin, TX 78748
Scott
Job Details: 12/21/2023
Arrived on site for lint falling down lint trap. Customer had cleaned out lint trap. Checked and found no lint in blower housing . Unit checked normal. No lint build up in unit . Job complete .
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Taylor, TX 76574
Gerry C
Job Details: 12/21/2023
"KOCE500ESS22 Arrived to inspect broken part. The broiler element was hanging down upon inspection. I extracted the failed retainer and installed the replacement. The unit operated as designed, after the repair."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Pflugerville, TX 78660
Wesley
Job Details: 12/21/2023
Arrived onsite and found unit operating with leak from old style dispenser design. Ordering dispenser to repair. Also the load a go dispenser. ; ordrng 1 W11524105 (Drawer) and 1 W11321010 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Cedar Park, TX 78613
Maurice R
Job Details: 12/21/2023
Arrived onsite for dishwasher with no water. On inspection found the unit did not inject water into the unit. Replaced the inlet valve water is entering the unit now. While running diagnostic the spray pump was making a grinding noise so I installed a new one. The unit is operating as designed and no water leaks detected during service.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Lakeway, TX 78734
Paul
Job Details: 12/21/2023
Arrived onsite for a wall oven displaying an F2E0. Upon arrival I found the unit displaying an F9E0 error. I entered diagnostics and found there was an F2E0 stored first and then the F9E0 started appearing. The customer stated they both will show up at different times. I erased the error and power cycled the unit finding the codes coming back. I checked the UI harness and the voltage supply finding the harness connected correctly and the voltage good. I replaced the console and programmed it. I tested the microwave and the oven and the code no longer shows up. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78724
Joe Z
Job Details: 12/21/2023
"Arrived on site for not making ice. Upon arrival, inspected unit and found ice bin is empty, found no water to icemaker also found no water dispensing at dispenser. Removed filter and test unit. Dispenser now dispenses and ice maker fills. Customer has elected to just use unit as is with no filter due to home being connected to filtration system already. No leaks present at this time job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, TX 78633
Sterling
Job Details: 12/21/2023
On arrival verified complaint of broken slide arm. Found wpw10128850 is missing the spring from the kit. Reordering. Rescheduled for 12/30; ordrng 1 wpw10128850 (Slide arm)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near New Braunfels, TX 78132
Andrew
Job Details: 12/21/2023
"Arrived on site to inspect unit for low ice production. Customer is blind and has been putting ice bin in incorrect, showed customer proper installation of ice bin to lock into place properly. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HW01
Near Lakeway, TX 78734
Paul
Job Details: 12/21/2023
Arrived onsite for an ice machine to replace the external drain pump. I replaced the drain pump and tested the machine. The machine is working as designed. There were no water leaks present at the time of service. Call complete. Office to charge the CC on file.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near San Marcos, TX 78666
Matthew
Job Details: 12/21/2023
Arrived on site to replace faulty panel. Replace panel and tested. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, TX 78640
Joe Z
Job Details: 12/21/2023
"Arrived on site for making grinding noise. Upon arrival, ran diagnostics and got error code F7-E7 motor unable to reach target rpm and F0-E5 off balance load detected. Ran manual test and can hear grind from under machine when spinning. Raised unit to inspect all parts. Found cam has failed. Need to replace cam. Replaced cam W10721967. Test unit and is operating as designed. Cleared error codes. Unit is operating as des. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Lou
Job Details: 12/21/2023
"Arrived on site to inspect wall oven not working. Upon further inspection, I found t(e unit not connected to wifi. Assisted customer in connecting and cycled power to the unit to reset controls. Tested unit and it is operating as designed and unit is connected to WiFi. Job completed"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Hutto, TX 78634
Maurice R
Job Details: 12/21/2023
Arrived onsite for range ui messed up. On inspection the ui glass was missing 2 screws on 1 side. Installed new screws and the glass does not move now. The unit is operating as designed and no gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Matthew
Job Details: 12/21/2023
Arrived onsite to replace faulty latch. Replaced and tested. Unit is functioning properly. Job completed
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Round Rock, TX 78664
Kimo
Job Details: 12/21/2023
Arrived onsite for a washer that is not starting. Upon arrival I tested for power at the outlet and found good 120vac and the polarity was good too. Upon further inspection I found that 120vac was making it to the control but the control was not responding. I replaced the control and tested the unit in quick wash and found unit operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ9
Near Lorena, TX 76655
Tyler
Job Details: 12/21/2023
"Arrived on site for microwave not turning on. Upon arrival found inner cavity light on and unit getting proper power. Tried replaced control but found same results, found fuse blown and possibly bad door switchs, rescheduled customer for 01/2/24 to complete repairs. Ordering W11497298 interlock, W10138793 fuse, W11206891 panel ui; ordrng 1 W11497298 (Interlock) and 2 W10138793 (Fuse)s and 1 W11206891 (Panel)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Liberty Hill, TX 78642
Lou
Job Details: 12/21/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the interior left light not working/burnt out, I was to replace the bulb. However, when I opened the package with the part, I found the bulb damaged. Notified the office and am ordering another light assembly and scheduled return service for 12\30\23. I checked the unit for error codes and found none.; ordrng 2 W11325541 (Light)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Waco, TX 76705
Jonathan M
Job Details: 12/21/2023
Ive done site for a dishwasher that is flashing an H2O error code. Customer advised they installed it themselves and that they know that there was proper water pressure going to the unit but that the unit does not fill with water. I ran into through diagnostics and confirmed an F8 E1 (low/no water detected during the fill) error code. Checked underneath and found the connector piece for the inlet valve and the wire connector detached from the inlet valve itself. I replaced the water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, TX 78724
Kimo
Job Details: 12/21/2023
Arrived onsite for a washer that is damaging the customers clothes. Upon arrival I inspected the agitator and wash plate and found that the mating surfaces where damaged causing the issue. I replaced them both and tested the unit and found unit operating as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Dripping Springs, TX 78620
Scott
Job Details: 12/21/2023
Arrived on site for ice machine not making ice . Found water level failing . Got good water fill but bin is only filling 1/4 bin. Replaced pump . Re ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Temple, TX 76502
Tyler
Job Details: 12/21/2023
"Arrived on site for ice machine needing previously diagnosed pan, valve and pump. Upon arrival installed parts. Once pan was installed I was able to complete full diagnostics and found res pump also failing. Replaced it and found ice maker working as designed. Call complete"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Georgetown, TX 78633
Sterling
Job Details: 12/21/2023
On arrival verified complaint of noise and screw fell out. On visual inspection for toe kick plate found it was in the wrong position causing it to catch on the door. Reinstalled toe kick in correct position. Job complete operational test is good. No leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Austin, TX 78750
Kimo
Job Details: 12/20/2023
Arrived onsite for a refrigerator that is making a hammering noise wine YouTube call for water at the dispenser. Upon arrival I found this to be true I then checked the water pressure and found that it was good. I removed the filter and called for water and the noise went away. The customer installed a new filter and I tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Tyler
Job Details: 12/20/2023
Arrived on site for washer making a loud banging noise during spin/drain. Upon arrival confirmed issue. Found drain hose banging against wall and washer. Also found unit unlevel. I relvled unit and adjusted hose. Also found agitator screw had come loose and tightened agitator back into place. Tested unit and found noise issue resolved. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Hutto, TX 78634
Sterling
Job Details: 12/20/2023
On arrival verified complaint of no power. Verified correct polarity and voltage at outlet. Checked at ceramic fuse and had 120 but fuse was blown. Replaced and fuse blew instantly indicating a failure in the interlocks. Ordering new fuse and interlocks. Reschedule for 12/26; ordrng 1 W10138793 (Fuse) and 1 W11551761 (Interlock) and 1 W11551558 (Intelock)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Round Rock, TX 78681
Gerry C
Job Details: 12/20/2023
"KDTM404ESS3 Arrived to inspect noise. Service test mode had F6E4, F2E1 and F9E4 stored in memory and I cleared for testing. I found the lower spray arm was operating as designed, but would make contact with the float assembly. The sump assembly had been mis-molded and was lower at the right front corner, than the left rear corner, by approximately 4mm. This was enough difference to cause the arm to dip in the float switch area and contact. I replaced the faulty sump and the issue was fully resolved, having approximately 10mm of clearance from the float assembly. Operational test good, no leaks observed during service. During service, the middle rack adjuster on the right side broke and we will cover the cost of the part. Office to order p/n WPW10546503 and contact the customer to arrange return service. ; ordrng 1 WPW10546503 (Rack Adjuster)"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX10
Near Seguin, TX 78155
Andrew
Job Details: 12/20/2023
"Arrived on site to inspect unit for not producing ice. Upon closer inspection found fill tube with heater to be frozen near end where heater is beginning to separate from tube. Found water pressure correct at 60 psi. Removed obstruction and added foil tape to secure heater to fill tube and added Permagum to help seal the cold air. Also replaced valve due to weeping. Tested unit, unit is running as intended. No leaks present at this time. Job complete"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Austin, TX 78746
Wesley
Job Details: 12/20/2023
"Sr# 7738070596 Andrew unit bin wil not kick out on its own using the foot pedal. Have to also pull the handle. Tech support says unit should kick out hands free using the foot pedal. Ordering the bin assembly to repair. Possible fram alignment issue, if bin assembly does not solve. ; ordrng 1 WPW10451276 (Container assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Georgetown, TX 78626
Tyler
Job Details: 12/20/2023
"Arrived on site for washer banging around. Upon arrival confirmed issue but found all holes in tub punched through fully, suspension rods functioning, and gearcase had no leaks. Found drain hose bang8ng against uv and wall and secured it. Instructed customer on best use of washer. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorena, TX 76655
Jonathan M
Job Details: 12/20/2023
Arrived on site to install previously diagnose parts. Inspected unit and work area. Tested the filter heater activation and found 121 V at the connector where the filter Peter clips in. Replaced the filter Peter intestine the unit. The unit is working operating as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 12/20/2023
"Arrived on site to inspect dryer control panel damage. Upon further inspection, I found the control panel and knob scratched (photos). When I went to remove and replace the panel/knob, I found the part sent with me today is damaged. I am ordering another control panel/knob and office to schedule return service. I found a large amount of dust on the unit from contractors sanding the cabinets (photo). No lint observed during service. ; ordrng 1 W11413567 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Matthew
Job Details: 12/20/2023
Arrived onsite to replace faulty belt. Also found that cam needed replacement. Replaced both and tested. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Kyle, TX 78640
Leonardo
Job Details: 12/20/2023
Arrived in site to test bottom oven cover not sitting correctly. Removed cover and secured cover correctly test unit and unit test good job complete.
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, TX 78735
Scott
Job Details: 12/20/2023
"Arrived on site ,replaced igniters on right and center front burners . All burners igniting properly . No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Bastrop, TX 78602
Joe Z
Job Details: 12/20/2023
Arrived on site to replace damaged FC door. Replaced fc door and nameplate. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 12/20/2023
"Arrived on site to inspect refrigerator leaking water from the dispenser area. Upon further inspection, the customer advised that there had been a power outage in the neighborhood and when they came to check on the new built home, they found water on the floor in front of the unit and it appeared to have come from the ice dispenser area. They advised the unit had been operating just fine until the power outage. I checked the FC door and found the ice bin sitting on the inside and full of ice. Customer advised it was full before as well. I advised the customer that due to the outage, the ice in the bin melted and leaked out through the ice dispenser and onto the floor. I found the unit is operating as designed. No water leaks observed during service and no repairs needed at this time, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 12/20/2023
"Arrived on site to inspect ice machine with constant water in the bin. Upon further inspection, I found the unit connected to an RO system tank and filters along with a filter in the unit. I found the ice being made is wet and melting quickly. I advised the customer that due to the RO system and all of the filters, all of the minerals are being filtered out of the water which is causing the ice being made to melt faster. I recommended they remove the unit off of the RO system and connect it directly into the main water line. While servicing, the unit made a good slab of ice and I found when the reservoir was filling, the water flow from the valve was very slow. When the customer turned the water dispenser on at the sink, the water flow to the ice machine dropped tremendously. Again, I recommended they remove the unit from the RO system and connect to the main line. Unit is operating as designed and no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Manor, TX 78653
Blake
Job Details: 12/20/2023
Arrived on site to inspect dishwasher not draining. I found a restriction in the drain line. I removed the restriction and tested. The unit now operates as designed. The unit is missing the toe kick and fasteners. I am ordering the parts to resolve. No leaks observed during service. ; ordrng 1 WPW10441006 (Toe kick) and 2 WPW10503548 (Fastener)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Maurice R
Job Details: 12/20/2023
Arrived onsite for door on dishwasher not staying up. On inspection the door would not stay in the up position.I adjusted the springs on the door and the door now will stay up at any position. No water leaks detected during service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Cedar Creek, TX 78612
Joe Z
Job Details: 12/20/2023
Arrived on site to install previously ordered parts. Replaced interlock wiring harness. Test unit and unit is operas designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Hutto, TX 78634
Sterling
Job Details: 12/20/2023
On arrival customer showed where they believed some trim was missing. This was between the control panel and cooktop. Advised customer there is no trim between those two pieces it is just the open vent there. Job complete operational test good. No leaks detected during service.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/20/2023
"Arrived on site to inspect nit for heating but drum not turning. Upon closer inspection found belt was broken, replaced broken belt. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Maurice R
Job Details: 12/20/2023
Arrived onsite for burner not igniting correctly. On inspection it took serval seconds for the burner to ignite. I adjusted the burner and now it ignites in 1 to 2 seconds. During adjusting the burner the front right burner the simmer was going out when turn to low and when I tried to adjust the flame it did not change the flame. Then when you turn the burner back up as the high flame would only ignite on half of the burner head. You had to turn the knob a little more for the burner to ignite all the way. Ordered a new valve. ; ordrng 1 W11378578 (Manifold and valve)
We serviced a
KITCHENAID COOKTOP
Model KSGG700ESS6
Near Bastrop, TX 78602
Joe Z
Job Details: 12/20/2023
Arrived on site to install previously ordered part. Replaced left front valve and still same issue. Contacted SW for assistance. Found front left orifice has failed. Need to replace orifice. Ordering orifice kit to repair. Office to reschedule ; ordrng 1 W11436985 (Orifice kit) and 1 W11087486 (Orifice kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bastrop, TX 78602
Joe Z
Job Details: 12/20/2023
"Arrived on site to install previously ordered parts. Motor is good. Replaced gearcase,capacitor,actuator, cam, belt, and shield . Test unit and is operas designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Robinson, TX 76706
Jonathan M
Job Details: 12/20/2023
Arrived on site to install previously diagnose depart. Inspected unit and work area. I replaced the lower harness and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Manor, TX 78653
Blake
Job Details: 12/20/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ACU and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/20/2023
Arrived on site to inspect unit for both Ive makers not working properly. Upon closer inspection found ice stuck in top ice maker and error code E2 present. Will need return with all parts needed. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Buda, TX 78610
Leonardo
Job Details: 12/20/2023
Arrived on site to test unit for gas smell when oven on. Test unit and found nice blue flames and no gas leaks. Found gas smell coming from vent from normal gas not burning. While oven is on. Job complete unit working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHW08
Near New Braunfels, TX 78130
Andrew
Job Details: 12/20/2023
"Arrived on site to inspect unit for frosting over in freezer compartment. Upon closer inspection found small ice sickle on left side removed evap cover no excessive is on evap. Ran ice maker through diagnostics to harvest,no signs of leaks. Doors also are sealing properly. Advised customer ice sickles are no concern unit is functioning as designed. Suspect obstruction was in way of door to cause air leak. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near San Marcos, TX 78666
Matthew
Job Details: 12/20/2023
Arrived onsite for long dry time. Upon arrival inspected and found unit is tumbling and heating. Found air flow completely cutoff. The vent hose is completely crushed against the unit and wall. Pulled unit away from wall and could feel air flow. Recommend using a very short rigid hose. The space between the unit and wall is less than 6 inches. Unit is functioning but needs better ventilation. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Marion, TX 78124
Andrew
Job Details: 12/20/2023
"Arrived on site to inspect unit for not all burners igniting. Upon closer inspection found spark module to be to low not making good contact with cover. Adjusted spark module so soak could make proper contact. Tested unit, unit is running as intended. job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Austin, TX 78757
Luis
Job Details: 12/20/2023
"Arrived on site. Compressor not powering on diagnosed a defective compressor,replaced compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Austin, TX 78759
Kimo
Job Details: 12/20/2023
Arrived onsite for a DW that is not draining. Upon inspection I found that the knockout in the garbage disposal was still in it. I removed it and tested the unit and found that the unit is operating as designed no leaks I also put a high loop in the drain hose as there was not one when I arrived. Which schools take care of all the draining issues.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Manor, TX 78653
Blake
Job Details: 12/20/2023
Arrived on site to inspect gas range. The customer was preheating the oven and smelled a burning smell. He found a black substance inside on the bottom oven panel. I inspected the bottom panel. The black substance looks like something plastic or rubber that melted. I found nothing missing in the oven cavity or door. The door gasket is in perfect shape. Something foreign must have been inside the oven. I was unable to remove the black substance it has stained the metal. I am ordering the bottom panel to resolve. I called Whirlpool Safety and documented my findings 7738019560. No gas leaks detected during service. Office to order parts and schedule service. ; ordrng 1 W11098799 (Bottom oven)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE05
Near Georgetown, TX 78628
Gerry C
Job Details: 12/20/2023
"JB36NXFXLE05 Arrived to move built in refrigerator. We lowered the unit and extracted from the cabinet. Utilizing a protective guard, we temporarily set the legs to provide support. The reinstallation will be performed at end of day. No leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Maurice R
Job Details: 12/20/2023
Arrived onsite for door not closing correctly. Went to install new hinges and that I had hinges for an older oven. Found that the engineer code was wrong. Fixed the engineer code and reorder the correct hinges. ; ordrng 2 W11642291 (Hinges)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
Sterling
Job Details: 12/20/2023
On arrival verified complaint of broken piece on ice maker and noise. On inspection of ice maker found tray cracked causing knocking noise in harvest and the temp sensor support was broken off. Replaced ice maker and drain test 44 and 45 operational test good no noise. No leaks detected during service job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Georgetown, TX 78633
Tyler
Job Details: 12/20/2023
Arrived on site for refrigerator npmaling a loud noise in rc. Upon arrival confirmed issue. Found rc fan hitting ice that had built on evap coil. Found thermistor in cover failing and replaced cover and removed ice. Found no longer present. Call complete
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Austin, TX 78729
Kimo
Job Details: 12/20/2023
Arrived onsite for washer that will spin in citrin cycles and not in others. Upon arrival I put the unit in diagnostic and found F5e2 lock failure code but customer did not have any issues with the door locking. I cleaned the code and ran the unit and found that the unit is operating as designed. I ran the unit in quick wash and found the same. I checked polarity and found that it was good. This could be a logic glitch so I replaced the control and will have the customer monitor the unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Miguel
Job Details: 12/20/2023
Complaint was that door was not closing. Found problem was that center mullion did not push back so it will hit opposite door while closing. Must be pushed back manually. Ordering new mullion and pivot block. Reset for fri am. ; ordrng 1 W10806457 (Mullion) and 1 WPW10344432 (Pivot block)
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Austin, TX 78737
Leonardo
Job Details: 12/20/2023
Arrived on site to test unit for right rear burner flame to high. Test unit and found simmer orifice is wrong one for LP. Needs to be 50 buts 78. Will order new lp kit office to reschedule ; ordrng 1 W11428599 (Lp kit)
We serviced a
WHIRLPOOL DRYER
Model MED5630MBK0
Near Hewitt, TX 76643
Jonathan M
Job Details: 12/20/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Checked the thermal fuse and found it showing continuity. Replaced the motor and high limit thermostat and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78626
Sterling
Job Details: 12/20/2023
On arrival verified complaint of noise. Moved drum by hand and heard debris in the blower fan. Opened unit up and and found a piece of plastic in the blower fan. Removed and checked blower fan. Fan is still in good condition. Ran unit and no more noise found. Job complete all operational test good.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
Tyler
Job Details: 12/20/2023
Arrived on site for dryer taking multiple cycles to dryer cloths. Upon arrival found gas would ignite and dryer would heat but found using pressure test kit that there was a clog of some kind in the wall of home and no airflow was coming out of the vent outside of the home. Instructed customer to get home dryer exhaust vent cleared and examined. Unit works as designed call complete
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Braunfels, TX 78132
Andrew
Job Details: 12/20/2023
"Arrived on site to replace lower harness and capacitor and control diagnosed on previous trip. Replaced damaged lower harness capacitor, and control. Tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78738
Paul
Job Details: 12/20/2023
"Arrived onsite for a refrigerator with the doors not closing correctly. I found the doors closing and sealing properly but both upper hinges pop when fully opened and closing back. The door upper hinges need the extensions replaced and Mylar shims with new screws installed per service pointer W11170909B. Ordering 2Ea. W11171640 shim-hinge, W11416733 arm extension left, and W11418227 arm extension right. Office to RS.; ordrng 2 W11171640 (SHIM-HINGE)s and 1 W11416733 (Arm extension left) and 1 W11418227 (Arm extension right)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bastrop, TX 78602
Joe Z
Job Details: 12/20/2023
"Arrived on site for broken lid lock . Upon arrival, inspected unit and found lid latch and strike have failed. Need to replace latch and strike. Replaced latch and strike and test unit. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78704
Luis
Job Details: 12/20/2023
Arrived on site. Replaced door checked door seal good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78704
Luis
Job Details: 12/20/2023
Arrived on site. Replaced doors checked door seals good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Marcos, TX 78666
Leonardo
Job Details: 12/20/2023
Arrived on site to test unit for unit not filling with water. Test unit and found float stuck in the upper position making unit think its full of water. Secured float test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Georgetown, TX 78628
Maurice R
Job Details: 12/20/2023
Arrived onsite for center burner simmer flame go out. On inspection the simmer flame goes out when you go from high to simmer. Ordering a new valve. ; ordrng 1 W11246817 (Dual valve)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Pflugerville, TX 78660
Blake
Job Details: 12/20/2023
Arrived on site to inspect dryer. The cabinet light flickers when the door is shut hard. I tested and found when the unit is nudged the light flickers. I am ordering the socket and bulb to resolve. Office to order parts and schedule service. ; ordrng 1 W11222979 (Socket) and 1 WP22002263 (Bulb) and 1 W11618917 (Control)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Austin, TX 78759
Kimo
Job Details: 12/20/2023
Arrived onsite for a dryer the is nor heating but is operating otherwise. Upon inspection I found that the breaker was partially tripped I corrected this and ran the unit along with a airflow test and found that the unit heater but had 0 airflow. I advised the customer to have someone come out to check their vent/duct. Unit is now operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Manor, TX 78653
Blake
Job Details: 12/20/2023
Arrived on site to install previously diagnosed and ordered parts. I found the part I was sent with was incorrect. I am ordering the correct part to resolve.; ordrng 1 W11612326 (Motor) and 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78735
Scott
Job Details: 12/20/2023
Arrived on site for washer not starting .ran diagnostics got 6-3 error . Was he will not start tuning inner tub in either manual or auto test . Replaced control. Ran diagnostics and unit passed test 12 . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS0
Near Austin, TX 78702
Wesley
Job Details: 12/20/2023
Arrived onsite and found unit operating with noisy fan. Made adjustment to install to eliminate vibration. Unit is now operating as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Leander, TX 78641
Maurice R
Job Details: 12/20/2023
Arrived onsite for center burner simmer flame go out. On inspection the simmer flame goes out when you go from high to simmer. Ordering a new valve. ; ordrng 1 W11246817 (Dual valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Luis
Job Details: 12/20/2023
"Arrived on site. Pierced system found refrigerant restricted in drier,removed drier and compressor installed a new drier and compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Marble Falls, TX 78654
Lou
Job Details: 12/20/2023
"Arrived on site to inspect dishwasher spray arms not working. Upon further inspection, I placed the unit in diagnostics showing error codes, F8E2 and F6E3. Cleared the codes and continued with testing. Once the water filled the tub, the motor failed to come on but I could hear it trying to operate. I advanced through testing and the dispenser, drain pump and element are all operating as designed. I am ordering the sump/motor assembly and main control and returning tech will need to replace the sump/motor assembly. No water leaks observed during service.; ordrng 1 W11087226 (Main control)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Hutto, TX 78634
Sterling
Job Details: 12/20/2023
On arrival verified complaint all orange flames. Checked regulator and it is set correctly. Replaced the regulator and recheck the flames. Flames are now blue.checked for leaks with bubbles and none found. Operational test good. No leaks detected during service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Cavazos, TX 76544
Jonathan M
Job Details: 12/20/2023
"Arrived on site for a washing machine. That is only dispensing hot water. Inspected unit and work area. Tested the unit and diagnostic mode and checked both valves. Found hot water coming from the cold water valve and cold water coming from the hot water valve. Checked the back and found the hoses had been swapped, causing the issue. Around the unit through diagnostic error codes and found none. Swapped the hoses and around the unit to an auto test. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Manor, TX 78653
Blake
Job Details: 12/20/2023
Arrived on site to inspect OTR microwave noise. I ran the unit and can hear the fan rubbing. I inspected and found a piece of tape in the blower. I removed the restriction and tested. The unit now runs quietly. I found good heat from the unit. The unit now operates as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Austin, TX 78733
Wesley
Job Details: 12/20/2023
Arrived onsite for questions about design and operation of new appliance. Provided customer instruct on design and checked the suspension.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78749
Scott
Job Details: 12/20/2023
Arrived on site for dead dishwasher. Found breaker tripped . Ran diagnostics. No error codes and breaker not tripping . Couldnt duplicate any errors . Collected 162.36 AUTHO N3U4ME. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Blake
Job Details: 12/20/2023
Arrived on site to inspect dishwasher. The left top track stop is coming off. I removed and replaced both of the track stops and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near San Marcos, TX 78666
Matthew
Job Details: 12/20/2023
"Arrived onsite for to replace failed parts after catching fire. Replace console, trim and latch. Reassembled and tested at 350 degrees. Recorded highs and lows and Average temperature is 353.5. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Liberty Hill, TX 78642
Miguel
Job Details: 12/20/2023
"Arrived on site for oven not working. Customer said it would not stop heating and had to shut off breaker. Since then Screen just keeps resetting and blinking, removed from wall. Verified good voltage. Verified heating elements and sensor are good. Removed and replace main control. Reset power. Still blinking. Replaced console. Now working normal. Verified operation. Call complete. Called safety with information. 7738021144"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Spicewood, TX 78669
Paul
Job Details: 12/20/2023
Arrived onsite for a refrigerator and replaced damaged compressor cover. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ5
Near Leander, TX 78641
Miguel
Job Details: 12/20/2023
Arrive on site for oven not reading temperature. Tested and confirmed sensor reading of 1.1 k at room temperature. No error codes. Confirmed proper ignition. Ran unit and confirmed temperature is accurate. Advised to wait 10-15 min after preheat before putting in food. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78738
Paul
Job Details: 12/20/2023
Arrived onsite for a dishwasher with the controls not responding properly. I verified good voltage and polarity. I found none of the left lights for any of the left cycle selections turning on when a selection was made. I replaced the console. I tested the machine and all is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pflugerville, TX 78660
Blake
Job Details: 12/20/2023
"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, slider, and rotor. I reassembled and tested. The unit now operates as designed. I ran a customer cycle and found the water level correct. I instructed the customer on using the deep water setting. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Hutto, TX 78634
Sterling
Job Details: 12/20/2023
On arrival verified complaint of tear in drain hose. Replaced and ran diag test. all components activated and no leaks found. Operational test good job complete. No leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Seguin, TX 78155
Andrew
Job Details: 12/20/2023
"Arrived on site to replace door panel, control, vent and gasket. Replaced damaged door panel, control, vent and gasket. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0MS0
Near Georgetown, TX 78626
Sterling
Job Details: 12/20/2023
On arrival verified complaint of left rear burner going out on low. Found adjustment was incorrect. Adjusted and reverified correct function. Checked operation of all burners and they passed. Job complete. No gas leak detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Marcos, TX 78666
Leonardo
Job Details: 12/20/2023
Arrived on site to test unit for broken dispenser. Found dispenser door not closing. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Marcos, TX 78666
Leonardo
Job Details: 12/20/2023
Arrived on site to test unit for unit not washing. Test unit and found and sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Liberty Hill, TX 78642
Miguel
Job Details: 12/20/2023
Arrived on site for dishwasher not cleaning. Also leaves grease type film on dishes. Found plastic spoon melted on back of heater. Also found plastic inside of upper spray arm. Removed and cleared. No error codes. Diagnostics completed with no issues. All components working. Found door gasket torn and found utensil bin broken. Reset for 1-2. Pm. ; ordrng 1 W11498831 (Gasket) and 1 WP8562045 (Bin)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78746
Luis
Job Details: 12/20/2023
COMPLETELY DIFFERENT ISSUE Arrived on site for too much ice diagnosed a defective bin thermistor replaced bin thermistor
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS00
Near Leander, TX 78641
Maurice R
Job Details: 12/20/2023
Arrived onsite for oven light staying on. On inspection found that the unit is operating as designed. The only time the light stays on is when the light key on the UI is selected.