We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Pflugerville, Texas 78660
Andrew R
Job Details: 11/06/2025
Arrived onsite for F9E0. Located in 3312. I founfnthe range to have a miswire present. The L1 is swapped with the neutral causing the F9E0. Configured the wiring correctly and unit is now operating as designed. Call complete. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Georgetown, Texas 78633
Lou
Job Details: 11/06/2025
"Arrived on site to inspect washer WTW8127LW1 noises. Upon further inspection, the customer provided a video of the noise, which sounded like the valve struggling to dispense water into the tub assembly. I placed the unit in diagnostics, showing no error codes and tested. Once the cold valve turned on, the noise started. The unit successfully completed testing with no other issues. I gained access to the valve assembly and removed and replaced the valve, and calibrated the unit. Retested in diagnostics and ths unit is operating as designed. No water leaks observed during service, job completed. W11595805"
We serviced a
GE REFRIGERATOR
Model CYE22TSHQSS
Near Georgetown, Texas 78633
Lou
Job Details: 11/06/2025
"Arrived on site to inspect refrigerator CYE22TSHQSS leaking water at the front of the unit. Upon further inspection, the customer advised that water leaks from the front left and right corners every few days, and it's not a lot of water. I opened the freezer drawer and found a sheet of ice in the bottom of the freezer. I pulled the unit out onto my floor protector and gained access to the drain tube. I removed the tube and found it was clogged with debris. I cleaned the tube and re-installed it. I disassembled the freezer section and removed the ice, and found ice in the evap drip pan. I removed the ice and cleared the drain. Tested the defrost element, and it is operating as designed. I quoted the customer $281.44 (259.99+tax) for service/labor fees, and they paid in full with CC ($281.44 CC Auth# 4UWN3M). Unit is operating as designed, and no water leaks were observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW1
Near Georgetown, Texas 78633
Lou
Job Details: 11/06/2025
"Arrived on site to inspect washer WFW6605MW1 showing error codes. Upon further inspection, the customer advised that the washer has been showing the Sd error code for too many suds. I placed the unit in diagnostics showing error code F0E2-over suds. I gained access to the water level sensor and removed the sensor tube, and blew through. I found that there is water at the ending of the tube when it should be clear. I cleared the code and manually tested the drain pump and found the pump was having difficulties pumping the rest of the water out of the unit. I gained access to the drain pump and removed the filter to find paper money and other debris clogging the drain. I cleared the filter and drain pump with my shop vac and reassembled the unit. I placed the unit back into diagnostics and tested in test 12, and the unit is operating as designed. I advised the customer of my findings and quoted $205.66 ($189.99+tax) for service/labor fees, and the customer paid in full with CC ($225.66 CC Auth# A33UT4). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KMMS230RPS01
Near Georgetown, Texas 78633
Lou
Job Details: 11/06/2025
"Arrived on site to inspect microwave KMMS230RPS01 not heating properly. Upon further inspection, the customer advised that they tested the unit and it's not heating properly in a low setting. I tested the voltage and polarity at the outlet and found it good. Using a measuring cup, I filled the cup with 32 oz of water at 78 degrees and placed it inside the unit, and tested for 1 minute. At the end of testing, I tested the temp of the water and found it at 95 degrees. Per the tech manual, the temps should've increased between 24-27 degrees. During testing, I could hear a loud humming noise as well. Due to the unit not reaching proper temps and the humming noise, I removed and replaced the magnetron, capacitor, and diode and retested. The unit is operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Belton, Texas 76513
Robert
Job Details: 11/06/2025
"WFES3530RS0 Arrived on site for a range not working. On arrival, I verified that the range is tripping the breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.79 and with all the burners on high and oven on it was 41.23. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct product works as it's designed no parts used. I recommend that the client contact the gfci breaker company for information on the correct gfci breaker. I also recommend contacting the home builder so they can replace the gfci breaker. I'm calling whirlpool safety to notify my findings. Case #"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRB11
Near Buda, Texas 78610
Luis
Job Details: 11/06/2025
"Arrived on site. Per previous tech replaced the ui,control box and ice door assembly tested dispenser operation unit working as designed. W11216949,w11546690,w11678840"
We serviced a
WHIRLPOOL RANGE
Model WFGS5030RZ0
Near Leander, Texas 78641
Brandon B
Job Details: 11/06/2025
"Arrived on site to install ordered parts on a range WFGS5030RZ0. I installed the igniter w11524031, dsi board w10898291 and w11707251. I tested and unit is igniting as designed. No leaks detected while on site."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, Texas 78737
Luis
Job Details: 11/06/2025
"Arrived on site for no ice. Removed cover found grid cutter wire about to snap,ran diagnostic pump not filling pan fully and loud noise while running,continued diagnostic all other test passed,replaced the grid cutter recirculating pump and bin thermistor ran diagnostic all test passed. W11542867,w10919199,w10511923; used 1 W10511923 (Thermistor) from stock"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308ESS1
Near Lakeway, Texas 78734
Luis
Job Details: 11/06/2025
"Arrived on site for a defective compressor. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec ran compressor diagnostic passed. Reassembled unit ran diagnostic defective recirculating pump, replaced pump and bin thermistor ran diagnostic all test passed checked connections no leaks. w11542867,wpw10511923w11735041,w10843121"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Dripping Springs, Texas 78620
Brandon
Job Details: 11/06/2025
"Arrived on site to look at model WOD51EC0HS20 for customer complaint of unit not powering on or glitching at times. Found control panel not responding, I replaced control panel, unit tested good. Part used w11600355"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Lorena, Texas 76655
Tyler
Job Details: 11/06/2025
Arrived on site for washer not dispensing fabric softener. On arrival i confirmed both valves functioned within specs but nonwater would enter the f.s. side of dispenser. I installed W11752344 and tested dispenser but found the same results. Im reordering dispenser drawer. Rescheduled customer for 11.12.25; ordrng 1 W11752344 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Austin, Texas 78737
Leonardo
Job Details: 11/06/2025
"Arrived on site to diagnose dryer making an intermittent squeaking noise during operation. Tested unit by running multiple cycles, including timed dry and normal cycles, but was unable to duplicate the noise at this time. Advised customer to record a short video or audio clip of the noise when it occurs again to help identify the source of the issue. Informed customer that warranty coverage allows pre-authorization up to $350. If the noise returns, possible causes may include a worn blower wheel, faulty motor bearing, or dryer repair kit components (rollers, belt, or pulley). Office to verify part pricing and obtain pre-authorization before scheduling a return visit. Job not complete at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, Texas 76704
Jonathan M
Job Details: 11/06/2025
"Arrived on site for refrigerator model WRS325SDHZ08 not making much ice and not dispensing water. Inspected unit and work area. Customer advised ice maker works intermittently but has slowed, going days between cycles. Checked temperatures: freezer at 2 degrees Fahrenheit, refrigerator at 37 degrees Fahrenheit. Asked about temp concerns; customer confirmed everything in freezer stays frozen. Tested water dispenser and confirmed no flow. Removed filter and restored water pressure. Asked when last filter change; customer said it had never been changed. Advised that was the water dispensing issue. Replaced ice maker W11700250 for ice production and tested unit. It began working and operating as designed with no leaks present during service."
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Spicewood, Texas 78669
Leonardo
Job Details: 11/06/2025
Arrived on site to diagnose vent for light button not working. Test unit and found light button on board not responding. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAU0
Near Austin, Texas 78704
Matthew
Job Details: 11/06/2025
"Arrived onsite for front load washer WFW96HEAU0, mold on seal. Quoted customer 245.00 for parts and 214.99 for service and labor. Customer declined replacement but wanted a overview of the machine. Ran diagnostics and found F5E2 door lock error, customer stated previously there were issues but it had been fixed, error code was not cleared out. Cleared code and tested. All components passed. Explained upkeep of seal and maintenance to customer. Collected service visit. $162.36 CC Auth# FW44R9"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, Texas 78731
Luis
Job Details: 11/06/2025
"Arrived on site for no ice. Removed front cover found large ice formation on upper and lower section of evaporator recirculating pump running,uploaded pics. Advised customer to let unit defrost for at least 24hrs and once ice is thawed out power unit on and let run for 24hrs if no ice to call and schedule service collected service fee of $149.99 plus twx"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78704
Luis
Job Details: 11/06/2025
"Arrived to unit 172,replaced defective doors checked door operation good. No one available for signature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Austin, Texas 78741
Luis
Job Details: 11/06/2025
"Arrived at 1302 for no cool. Room temp in both compartments pierced low side in a vacuum,replaced the compressor and evaporator, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. W11635510,w11578004,w11506635,wpw10143759"
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS03
Near Killeen, Texas 76542
Robert
Job Details: 11/06/2025
GY399LXUS03 Arrived on site from previous visit to install parts. I installed the control board and switch then tested product is working as its designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waco, Texas 76705
Jonathan M
Job Details: 11/06/2025
"Arrived on site for dishwasher model WDT730HAMZ0 that is leaking. Inspected unit and work area. The customer advised that they noticed the lower spray arm was detached and would just spray out of the bottom. She advised that the force was so great that it would leak out of the front of the dishwasher. I confirmed the customer's complaint and found the spray arm laying across the heater and partially melted. I reattached the spray arm and found the upper rack leaning towards the front right side. I checked the rack and found the right adjuster broken as well. I ran the unit through a diagnostic cycle for 15 minutes and found no leaks present during the operation. Ordering the lower spray arm WPW10491331, rack stoppers WP8565925, and adjuster W11662349. The office will need to contact the customer about a return date due to limited parts availability. No parts were installed.; ordrng 1 WPW10491331 (Lower spray arm) and 1 W11662349 (Right rack adjuster) and 2 WP8565925 (Rack stopper)s"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Waco, Texas 76705
Jonathan M
Job Details: 11/06/2025
Arrived on site for washing machine model MHW5630HC3 that won't spin out clothes. Inspected unit and work area. Confirmed customer's complaint and found F9 E1 (long drain) error code in diagnostics. Customer had wet clothes in washer; ran drain and spin cycle. Machine drains but slowly. Drained unit and accessed drain filter. Found wad of dog hair in filter causing issue. Removed debris and tested machine. Unit operates as designed with no leaks present during service. Call complete. No parts installed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HBS01
Near West, Texas 76691
Jonathan M
Job Details: 11/06/2025
"Arrived on site for an ice machine model KUIX535HBS01 not making ice. Customer reported no ice production after two days. Ran diagnostics and found a leak at the reservoir drain pump, causing water loss over 10 minutes. Removed the pump, checked for debris, and found none. Attempted to re-seat it, but the leak persisted. Ordering reservoir drain pump and reservoir as a precaution. Rescheduled customer for 11/13. No parts installed. No water leaks observed during service.; ordrng 1 W11542868 (Reservoir drain pump) and 1 W11614100 (Reservoir)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Pflugerville, Texas 78660
Andrew R
Job Details: 11/06/2025
Arrived in unit 3312 for dryer with no function. I found the L1-L2 receiving 94v L1-N 123 L2-G 123 L2-N 23 G-N 123. Outlet issue is present and they will need a electrician out for solution. I advised leasing and they will have a electrician out to fix the outlet. Call complete. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hewitt, Texas 76643
Tyler
Job Details: 11/06/2025
"Arrived on site for dryer taking to long to dry. On arrival found heating element and cutoff working, I also found correct voltage at terminal. Found vent hose kinked and blocking airflow. Adjusted vent hose and found u it working as designed call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ2
Near Waco, Texas 76710
Tyler
Job Details: 11/06/2025
"Arrived on-site for washer. That would not complete a normal regular cycle or start. Unless jumper from coin relay interface was removed. On arrival confirmed the uh, the coin operator worked as designed as well as the main control. We found the relay interface failing. Im ordering W11032871 relay, W104917349 Coin slide interface. Reschedule customer for 11.12.25; ordrng 1 W104917349 (Coinslide interface) and 1 W11032871 (Relay)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Hillsboro, Texas 76645
Jonathan M
Job Details: 11/06/2025
"Arrived on site for washing machine model WTW6157PB0 not turning on. Inspected unit and work area. Plugged machine in; no activity at control. Observed German roach feces on control. Checked voltage: present to machine but not beyond. I called Whirlpool Techline and spoke to Nate SR# 21493608. He advised customer repair not covered under manufacturer warranty due to roach infestation as external factor. Customer declined out-of-warranty services since unit paid off; will get new machine. Call complete. No parts installed, and no leaks were present during service."
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW09
Near West, Texas 76691
Jonathan M
Job Details: 11/06/2025
Arrived on site to install previously diagnosed part on a washing machine model MVWP575GW09. Inspected unit and work area. Replaced the softener dispenser W11160642 and tested the unit. The unit is working and operating as designed with no leaks present during service. Call complete.
We serviced a
JENN-AIR OVEN
Model JJW2424HL02
Near Waco, Texas 76710
Jonathan M
Job Details: 11/06/2025
"Arrived on site for electric wall oven model JJW2424HL0 not starting cycles. Inspected unit and work area. Unit lacks serial number; model info shows 02 at end. Spoke to claims; Whirlpool confirmed sent model/serial as correct. Customer reported unit won't start cycle, turns off/on. Confirmed complaint; accessed control. Found proper voltage to UI, but UI cycled power. Replaced user interface W11510270 and restored power. Unit ran cooling fan on high, locked door, turned on oven light. Cooling fan wouldn't turn off in diagnostics. Called Whirlpool Techline (Adrian, SR# 21498742); ran checks. Advised issue is bad UI or control; doubted model sticker accuracy but proceed with confirmed info. Since new UI behaved differently, re-order UI and replace both. Office to contact customer for return due to out-of-stock/PSP item. Schedule service with customer's other appliance.; ordrng 1 W11510270 (Console)"
We serviced a
WHIRLPOOL OVEN
Model JJW2424HL0
Near Waco, Texas 76710
Jonathan M
Job Details: 11/06/2025
"Arrived on site for wall oven model JJW2424HL0 with a gray screen complaint. Inspected unit and work area. Noted model information differed slightly from original dispatch details. Whirlpool verified model and serial, advising to disregard the unit's tag. Confirmed customer's complaint and attempted control access. Unit installed above another wall oven, with power cord routed through lower cabinet, preventing removal without disconnecting from junction box. Spoke with GC, who advised making unit accessible; customer will have Ferguson's uninstall for return trip. Customer requested scheduling service for another appliance on same day as return. Office to coordinate return trip with customer. No parts installed; O-emld tckt"
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Waco, Texas 76701
Tyler
Job Details: 11/06/2025
"Arrived on site for washer not completing cycles. On arrival confirmed issue and found f5e1 in diagnostic. I found lidlock failing and unit would lock to allow for agitation/spin function in diagnostic. I replaced wpw10482836 and tested unit. Found washer workingbas designed with no leaks, call complete"
We serviced a
WHIRLPOOL DRYER
Model WGD86HEBW1
Near Austin, Texas 78731
Miguel
Job Details: 11/06/2025
"Arrived on site for dryer making vibration noise. Found blower broken. It does not seperate from motor. Also found support wheels not turning. Replaced motor, blower, and repair kit. Verified operation. Call complete."
We serviced a
KITCHENAID OVEN
Model KOEC530PPS03
Near Austin, Texas 78750
Miguel
Job Details: 11/06/2025
Arrived on site for oven microwave making a humming noise. Found noise is when the cooling fan for microwave turns on. Removed from wall found mounts and filter board were not properly mounted. Secured and screwed down. No more humming. Working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78750
Miguel
Job Details: 11/06/2025
"Arrived on site for washer running the drain pump all the time. Found errors F1e1, f3e1. Confirmed drain pump starts on its own. Accessed control. Pressure hose is clear, wiring checks good. Replaced control. Recalibrated machine. Ran automatic test cycle. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG04
Near Austin, Texas 78726
Miguel
Job Details: 11/06/2025
Arrived on site for freezer not cooling properly. Stays at about 10. Found unit at 13 on arrival all fans working. No defrost issue. Removed back panel and found compressor pulling 0.6 amps. Found incomplete frost pattern. Unit has insufficient compressor. Sealed system repair needed. Office will call to schedule. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, Texas 78613
Miguel
Job Details: 11/06/2025
Arrived on site for the dishwasher middle spray arm falling off. Found the upper drawer manifold plastic was broken. Replaced upper rack manifold. Ran automatic test. Verified operarion. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Austin, Texas 78717
Miguel
Job Details: 11/06/2025
"Arrived on site for washer not washing, agitator not moving properly. Entered diagnostics and got f0e5, f0e3, f2e1. Found washer not level. Aas leaning to left. Adjusted leveling legs to correct. Automatic test passed. Inspected washer . Rotor nut was loose. Removed rotor and confirmed gearcase is leaking oil. Tighten back. Found agitator notnfoming off. Requesting gearcase, clutch, slider, agitator, washplate and cap. Office will ask for authorization ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11510462 (Cap,) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Round Rock, Texas 78681
Miguel
Job Details: 11/06/2025
Arrived on site for refrigerator not cooling. Found temps at -1 and 36. Ice bucket full of ice. All controls responding properly. Customer says it was not cooling for a few days and they had to throw out food. Entered diagnostics and all components responding as it should. Unable to verify any problems. Advised customer diagnostics good for 30 days. Call complete . 162.36 Auth code: HA94UR
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Lakeway, Texas 78738
Leonardo
Job Details: 11/06/2025
"Arrived on site to diagnose a dryer that was not turning on. Tested unit and confirmed it was receiving the correct voltage from the outlet. Disassembled unit to access the motor and blower assembly. Found the motor shaft broken, blower wheel damaged, and the drive belt broken. Replaced the motor, repair kit (which includes belt, rollers, and idler pulley), and blower wheel. Reassembled and tested the unit through a complete drying cycle. The dryer now tumbles and runs smoothly with proper airflow. Unit tested good. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, Texas 78738
Leonardo
Job Details: 11/06/2025
"Arrived on site to diagnose a dishwasher with a complaint of the upper rack falling down. Tested unit and found the left-side upper rack adjuster broken, causing the rack to tilt and drop on one side. Quoted customer $41.89 for the replacement part and $229.99 for labor. Customer approved the repair. Replaced the left-side upper rack adjuster, verified proper alignment, and tested unit through a full cycle. The rack now moves smoothly and stays securely in place. Unit tested good. Job complete."
We serviced a
JENN-AIR COOKTOP
Model CVE3401B
Near Bee Cave, Texas 78738
Leonardo
Job Details: 11/06/2025
Arrived on site to replace right front infinite switch and burner. Found new switch not the same as old one. Couldnt find anything with schematic. Rescheduled with customer and got with Paul to find a schematic for the switch. ; schdld next appmnt for 11/11 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB3
Near Austin, Texas 78746
Leonardo
Job Details: 11/06/2025
"Arrived on site to diagnose dishwasher for upper rack falling. Tested unit and found the left-side upper rack adjuster broken, causing the rack to drop on one side when pulled out. Removed the damaged adjuster and installed a new one. Secured and aligned the rack properly to ensure smooth operation. Tested unit through multiple rack cycles and confirmed the rack moves and locks in place as designed. Unit tested good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, Texas 78634
Wesley
Job Details: 11/06/2025
"Arrived onwite for not cooling well WRS555SIHZ06. Found defrost failure. Replaced UI W11518204 based irregularities following a power outage, cleared all ice and found during forced defroetmthwt heater would not heat, found brown wire backed out of molex. Secured and heating restored. Advised on repair. No leaks detected at time of service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, Texas 78745
Leonardo
Job Details: 11/06/2025
"Arrived on site to diagnose stove for a leak issue. Tested unit and inspected all gas connections, valves, and burners. Found the unit leaking from the manifold valves. The leak is coming from the valve assembly inside the manifold. Unit will need a new manifold assembly to properly repair the issue. Ordering manifold and rescheduled return visit for the 11th to complete repairs. Job not complete at this time.; ordrng 1 W11509597 (Manifold)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, Texas 78745
Leonardo
Job Details: 11/06/2025
Arrived on site to diagnose a range with no power. Inspected the power outlet and found no voltage present. Proceeded to check the breaker panel and discovered that the range breaker had been switched off. Turned the breaker back on and verified power supply to the unit. Tested all surface burners and oven functions. All components are operating as designed. Unit is receiving proper voltage and functioning properly at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS4
Near Manor, Texas 78653
Wesley
Job Details: 11/06/2025
Arrived onsite for WFE505W0JS4 tripping breaker complaint. Attempted burnoff but unit breaker tripped and wouod not reset even when the oven was not under load in standby. The breaker would trip. Wiring correct and ground and neutral separate. Called techline to report findings. SR#21495549 Derek
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Manor, Texas 78653
Wesley
Job Details: 11/06/2025
"Arrived onsite for WRS555SIHZ06, tested for tripping the breaker. Unit was running and cold at time of service entered diagnostics and stepped through loads, unit did not trip. Heater defrost is good. No parts. No signer available."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Manor, Texas 78653
Wesley
Job Details: 11/06/2025
Arrived onsite for WFE515S0JS3 tripping breaker complaint. Attempted burnoff but unit breaker tripped and wouod not reset even when the oven was not under load in standby. The breaker would trip. Wiring correct and ground and neutral separate. Malfunctioning breaker. Called techline to report findings. SR#21495682 Derek
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Austin, Texas 78728
Scott
Job Details: 11/06/2025
"Arrived on site for dishwasher door not closing properly . Found door is not closing smoothly. Found unit it was not level and causing tub to be uneven . Releveled and door is smooth in closing and latching properly . Ran diagnostics, no other issues found . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78758
Scott
Job Details: 11/06/2025
Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error. Replaced control W11607637. Ran calibration and dianostics test wash. All checking normal. No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, Texas 78757
Scott
Job Details: 11/06/2025
"Arrived on site for left side of oven door not shutting all the way . Replaced left hinge WPW10299227, still gapping but smaller gap now . Replaced right hand hinge WPW10299224. Door is sealing properly . Job complete. Maintenance not on hand to sign ticket"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW2
Near Austin, Texas 78757
Scott
Job Details: 11/06/2025
Arrived on site for no water entering washer during clean cycle only . Found hot water supply valve shut off . Turned valve open . Started clean cycle and water is filling tub now . Nomwater leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, Texas 78759
Scott
Job Details: 11/06/2025
"Arrived on site for fresh food temps are bit warmer then normal. Ran temp checks found fresh at 41 , freezer @0. Fridge is making ice . Set next ice box vent , 38 degrees . Co trol temps set too high for both fresh and freezer sections, turned down to recommended settings . Also coils were covered . Cleaned coils . Also found items pushed against back wall . Advised on leaving space for proper air flow . .no water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HBS02
Near Austin, Texas 78759
Scott
Job Details: 11/06/2025
"Arrived on-site for ice maker not producing ice. Found unit it uninstall in living g room . Had unit moved to kitchen . Hooked unit up to connections. Ran diagnostics test . All checked normal. Ran regular harvest cycle. About half way thru first cycle ice machine powered off and external drain just making loud humming noise . Replaced drain pump.W11539855. Ran diagnostics and passed tests with no leaks . Ran regular harvest. Unit is starting to make slab of ice . Drained unit and had it moved back to living room. Unit will need to be professionally installed , not equipped at time of visit. Did i form construction rep on site .. No water leaks detected . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near San Marcos, Texas 78666
Andrey
Job Details: 11/06/2025
"Arrived on site to test unit for not working properly, customer stated that unit fills with water after the cycle is done, tested unit found valves are weeping, replaced both valves and tested unit is now running as designed no leaks detected job complete installed W11688994, W11688995"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Dripping Springs, Texas 78620
Brandon
Job Details: 11/06/2025
"Arrived on site to replace previously diagnosed parts on model WDF330PAHS3, I replaced upper and lower spray arm, unit tested good. Parts used wpw10491331 and wpw10498900"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Dripping Springs, Texas 78620
Brandon
Job Details: 11/06/2025
"Arrived on site to replace previously diagnosed parts on model WDF760SADM3. I replaced adjuster kit, unit did not test properly. The tracks are bent and need replacing with all original adjuster parts to ensure proper functions. Ordering adjuster parts and upper tracks.; ordrng 1 W11162099 (Housing) and 1 W11197024 (Housing RH) and 2 WPW10250160 (Clip)s and 1 W10837306 (Adjuster LH) and 1 W10838949 (Adjuster rh) and 4 WPW10195839 (Adjuster straps)s and 4 WPW10195840 (Adjuster retainer)s and 2 WPW10250162 (Adjuster cover)s and 2 W10460371 (Upper tracks)s"
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Kempner, Texas 76539
Robert
Job Details: 11/06/2025
"MVWB980BW0 Arrived on site from previous visit to install parts. On arrival, I installed the sensor and then tested . Washer still not working correctly. I removed the sensor, and then I tried the stator motor that didn't fix the issue. I called my manager and he talked me through all test and everything passed. The last option was to order the control board. I tried ordering control board, but it's discontinued. The client said they are just going to buy a new one. Returning all parts no water leaks. The client didn't sign ."
We serviced a
GE OVEN
Model n/a
Near Dripping Springs, Texas 78620
Brandon
Job Details: 11/06/2025
"Arrived on site for customer complaint of door locked, i was able to get door open but model tag was rubbed off. Found door lock failure and looked up part. Quoted customer $531.89 for parts and service. Since the unit is 17 years old and I told customer I could not test anything else until the door lock was repaired, customer is just going to buy a new one. Part needed WB14T10082 Collected service fee on cc $162.36 CC Auth# 3K3XA4"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Driftwood, Texas 78619
Brandon
Job Details: 11/06/2025
"Arrived on site to replace previously diagnosed parts on model MVWP575GW1 i replaced motor and capacitor, unit tested good. Parts used w11227944 and w11222082"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near San Marcos, Texas 78666
Andrey
Job Details: 11/06/2025
"Arrived on site to replace previously diagnosed control, replaced and tested unit is now running as designed no leaks detected job complete installed W11608056"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near San Marcos, Texas 78666
Andrey
Job Details: 11/06/2025
"Arrived on site to test unit for not working properly, customer stated that it takes 4 to 5 attempts to start cycle, tested unit found console unresponsive to touch, after multiple attempts the oven dies start but console needs to be replaced quoted customer for console $710.60 and labor $239.99, customer denied stated that he will call customer service, collected service fee $162.36 CC Auth# Y44J9N, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near New Braunfels, Texas 78132
Andrey
Job Details: 11/06/2025
"Arrived on site to test unit for agitator falling off, tested unit found wash plate and agitator both cracked and damaged, replaced both parts and ran a diagnostic cycle, found no other issues with the unit, unit is now running as designed no leaks detected job complete installed W11510461, W11614636"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Kempner, Texas 76539
Robert
Job Details: 11/06/2025
"WRX988SIBM03 Arrived on site for a refrigerator, not cooling. On arrival, I verified that neither compartment was cooling. I removed the evaporator cover and noticed no frost pattern. Then, I was going to test the compressor when I noticed the inverter had a burn spot . I replaced the inverter, and the control board still has no frost pattern . Compressor is not working correctly and will need to be replaced. I ordered all parts for a sealed system repair. 3 hour for repair and returning parts just in case needed. Office, please reschedule client for soonest returning date parts are in stock. ; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10608485 (Evaporator) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 Sealedsystem (3 hours)"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM12
Near Buda, Texas 78610
Brandon
Job Details: 11/06/2025
"Arrived on site at apartment 1203 for customer complaint of unit making noise. Found noise coming from evaporator fan motor. I replaced fan motor, unit tested good. Part used wp2315549"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near New Braunfels, Texas 78130
Andrey
Job Details: 11/06/2025
"Arrived on-site to test unit for dishwasher filling water and smell, tested unit found unit does not have a proper high drian loop installed causing water the slightly back fill in to dishwasher, then it starts to smell. Then the water starts to smell, corrected loop and advised customer to run dishwasher at least once a week it will help with smell, unit is running as designed no leaks detected job complete no parts installed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near New Braunfels, Texas 78132
Andrey
Job Details: 11/06/2025
"Arrived on site to test unit for not working properly, tested unit found that the unit is not installed all the way, spoke to contractor, home has a flood and he will reschedule when everything is installed again, office to reschedule"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near New Braunfels, Texas 78130
Andrey
Job Details: 11/06/2025
"Arrived on site to replace previously diagnosed gearcase, washplate, slider, clutch, suspension and rotor, replaced all parts and tested, during agitation, the rotor is squealing and ceasing, removed and installed old one and tested, all components are now activating properly if the issue continues then the rotor will need to be replaced at this time job complete installed W10902814, W11130356, W11393685, W10754448, W10734521"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Buda, Texas 78610
Brandon
Job Details: 11/06/2025
"Arrived on site at apartment 10116 for customer complaint of unit not producing ice. Found issue with ice maker, I replaced ice maker, unit tested good. Part used w11700250"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Kempner, Texas 76539
Robert
Job Details: 11/06/2025
"WRF767SDHZ01 Arrived on site from previous visit to install parts. I installed icemaker,water valve, heater,housing, and reservoir. Then tested product is working as its designed no water leaks visible from the main water supply."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78744
Joe Z
Job Details: 11/06/2025
"Arrived on site to apartment 4409 for washer WFW560CHW4 with issue of Not completing cycles. Upon arrival, ran diagnostics and get error codeF5-E2 lock failure. Test unit and lock just clicks continuously. Replaced latch W11565030. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3336SZ01
Near Austin, Texas 78744
Joe Z
Job Details: 11/06/2025
"Arrived on site for refrigerator WRFF3336SZ00 with issue of ice maker creates a sheet of ice in tray. Upon arrival, inspected unit and found leaking from icemaker into container. Inspected valve and is not weeping. Need to replace icemaker. Ordering icemaker. Office to reschedule ; ordrng 1 W11758523 (Icemaker)"
We serviced a
WHIRLPOOL VENTHOOD
Model WOED5027LZ00
Near Austin, Texas 78748
Leonardo
Job Details: 11/06/2025
Arrived on site to diagnose top oven not heating. Test unit by turning the broiler on to test if it getting hot and broiler element getting hot. Turned bake on to 350? and unit preheated correctly. Could not duplicate the problem at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, Texas 78748
Luis
Job Details: 11/06/2025
Arrived on site for no ice. Icemaker not running through a forced harvest replaced defective icemaker powered unit on icemaker ran through a cycle and filled with water. W10882923
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Lampasas, Texas 76550
Robert
Job Details: 11/06/2025
"WTW6120HC1 Arrived on site for a washer with error code f6e1 a failed ui control. Further inspection I found the control board has failed as well . The client decided not to move forward with the repair ,she was going to buy a washer. I charged the client for the service fee of $149.99 plus tax. No water leaks visible from the main water supply."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Leander, Texas 78641
Brandon B
Job Details: 11/06/2025
"Arrived on site for a oven WOS31ES0JS20 getting low fan speed error. The customer had an electrician disconnect the power so it can be pulled out. I quoted 179.81 parts, 60.00 labor and a total of 259.59 with taxes. Customer approved so I replaced the blower. Customer is having the electrician back out after the repair. $259.59 CC Auth# 34TTAE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Georgetown, Texas 78628
David Z
Job Details: 11/06/2025
"Arrived on site to diagnose KRSF505ESS00 not making ice. Customer mentioned items in freezer aren't as cold and getting soft. Checked temps: RC at temp, FC not dropping below 17?. IR thermometer on items averaged around 20?. Compressor scalding hot to touch and running shrill. Advised customer needs sealed system repair to restore temps; icemaker diagnosis after temps normalize as it won't produce in high temps. Unit has 10-year parts coverage, 5-year labor. Provided estimate $464.99 + tax. Customer tentatively approved but may replace. Ordering parts. Collected diagnostic fee $162.36 CC Auth# 3W34VJ. Office to schedule. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W10779331 (Compressor) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access valve) and 1 WP2188822 (Evap - Freezer) and 1 WPW10643261 (Evap - RC)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Leander, Texas 78641
Brandon B
Job Details: 11/06/2025
Arrived on site for a washer WTW5010LW1 not cycling. Unit is getting off balance error. Found it's not agitating or spinning. Checked the gearcase and found it leaking oil. I'm ordering a W11449840 gearcase and W10752283 washplate for the return visit. ; ordrng 1 W11449840 (Gearcase) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Leander, Texas 78641
Brandon B
Job Details: 11/06/2025
Arrived on site for a washer WET4027HW2 lid not opening. I replaced the latch w11176112. Now unit isn't agitating or spinning. I replaced the capacitor w11614512 and actuator w11481722. Unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WET3300SQ0
Near Round Rock, Texas 78681
Brandon B
Job Details: 11/06/2025
"Arrived on site for a dryer WET3300SQ0 not working. Found the idler pulley is bad. I quoted 100.67 parts, 254.99 labor and a total of $385.00. Customer approved. I'm ordering bracket, belt and pulley for return visit. 222.64 due on completion. Collected service fee office will need to reschedule $162.36 CC Auth# JELECU. ; ordrng 1 WPW10547294 (Bracket) and 1 661570V (Belt) and 1 279640 (Pulley)"
We serviced a
GE WASHER
Model GFW850SPN4RS
Near Round Rock, Texas 78681
Brandon B
Job Details: 11/06/2025
Arrived on site for a washer GFW850SPN4RS not cycling. Found it runs for a few minutes only. Unit is draining. Got error for a locked rotor and speed error. This started a month ago randomly but now it's every time. Spoke with GC and confirmed an issue with the bearings. Advised the customer of the cost of the repair and he declined. $162.36 CC Auth# 3URVWU
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near Round Rock, Texas 78681
Brandon B
Job Details: 11/06/2025
"Arrived on site for a dryer WED6120HC1 not heating. Found the element is open so i quoted 88.43 parts, 189.99 labor and a total of $301.39 with taxes. Customer approved. I replaced the element and now it's heating as designed. $301.39 CC Auth# C934ME"
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near San Marcos, Texas 78666
Tim M
Job Details: 11/06/2025
"Arrived on site to test unit WEG730H0DS0 for oven not igniting. Upon arrival customer stated unit will spark but will not ignite. Verified issue, found gas valve regulator opening briefly during ignition attempt but flame did not establish, valve then closed while igniter continued to spark. Tested voltage output to regulator valve and found inconsistent voltage supplied from DSI board causing valve to close prematurely. Unit will require a DSI board to resolve issue. Quoted customer for part $251.83 and labor $214.99, customer accepted. Replaced DSI board and tested ignition, regulator now remains open and burner ignites properly. Monitored temperatures with thermocouple, unit reached 370? before stabilizing and cycling between 330?370?, consistent with normal operation. Unit is now running as designed. Collected fee $505.33 CK Auth# H3HMW3. No gas leak detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near San Marcos, Texas 78666
Tim M
Job Details: 11/06/2025
"Arrived on site to test unit WDF520PADM0 for not progressing through wash cycles. Upon arrival customer stated detergent pod is not dissolving and cycles do not complete. Entered service mode and found no stored error codes. Ran a test cycle and verified all components are properly engaging. Split door for internal inspection and found evidence of moisture intrusion at the vent assembly. Moisture has migrated toward the dispenser and control, causing intermittent dispenser actuation and wash cycle interruption. Recommend replacement of vent assembly, vent gasket, dispenser, and control to restore proper operation. Ordering parts, no parts installed, rescheduled for 11/10.; ordrng 1 WPW10329609 (Vent) and 1 WP8269259 (Vent gasket) and 1 W11705150 (Dispenser)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA02
Near San Marcos, Texas 78666
Tim M
Job Details: 11/06/2025
"Arrived on site to test unit KUIX535HPA02 for low ice production. Upon arrival customer stated after initial repair the unit operated normally before ice cubes gradually became small and thin. Verified minimal ice present in bin. Removed unit from cavity and found excessive heat coming from the compressor compartment area. Removed rear cover and measured compressor shell temperature at 180? and compartment air temperature at approximately 120?. Measured compressor amperage at 3.0A during cooling and 3.3A when hot gas valve engaged. Condenser fan is operating and condenser coil is clean. Findings indicate sealed system performance issue. Contacted service thread to verify. Per thread sealed system repair required. Unit is R134a. Requesting 3 hours for return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11735041 (Compressor) and 1 W11748089 (Evap plate) and 1 W11506635 (Access valve) and 1 W10843121 (Non-UV drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Cedar Park, Texas 78613
Daniel A
Job Details: 11/06/2025
"Arrived on site to inspect washer not draining and displaying error code F9E1. Upon further inspection, I found there was a break in the wire at the connection to the drain pump. I repaired the broken wire and connector and added and extra wrap of tape to ensure it was secure. I tested the washer and it is now operating as designer. No water leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cedar Park, Texas 78613
Daniel A
Job Details: 11/06/2025
"Arrived on site to unit 4015 to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control W11607637 and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. Vacant unit"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Round Rock, Texas 78665
Daniel A
Job Details: 11/06/2025
Arrived on site to inspect dishwasher model KDTM404KPS2 making a loud noise during operation. Upon further inspection I ran the dishwasher and determine that the noise was originating from the motor capacitor failing. I removed and replaced the motor assembly W11416362 and reassembled. I tested the machine and the machine is now operating as designed. No water leaks observed during service
We serviced a
GE DISHWASHER
Model GLD4408R00WW
Near Round Rock, Texas 78664
Daniel A
Job Details: 11/06/2025
Arrived on site to install previously diagnosed and ordered part per previous technician for GE dishwasher model GLD4408R00WW I removed and replaced the door gasket and tested the unit. The machine is now operating as designed. No water leaks observed at the end of service.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, Texas 78665
Daniel A
Job Details: 11/06/2025
Arrived on site to inspect range model WFG505M0MS0 displaying error code and not starting cycle. I verified error code F1E1 (control failure). I replaced the control and tested the unit and it is now operating as designed. No gas leaks observed during service. W11620481
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78721
Matthew
Job Details: 11/06/2025
Arrived onsite for dryer WED5620HW2 not powering on. An electrician has been out. Inspected and confirmed unit has a balance supply voltage. Found control not responding. Ordering control and UI. Unit is stacked in a closet. Tenant will need to move furniture (bed) around to allow access. Office to reschedule ; ordrng 1 W11780157 (Control) and 1 W11378949 (UI)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, Texas 78724
Matthew
Job Details: 11/06/2025
Arrived onsite for washer MVWB835DW4 Nnot starting a cycle. Ran diagnostics and found stored error code for overloading and starting cycle with door open. Ran test and passed. Ran several normal cycles (at least 5) with different selections and each time the washer functioned as designed. Called techline due to repeated visits with no issues observed. Spoke to Derrick SR#21492366. Tech recommended No parts at this time. Advising for a second opinion if customer calls back. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78702
Matthew
Job Details: 11/06/2025
Arrived onsite for dishwasher WDF332PAMS0 not functioning. Ran diagnostics and found no stored error codes ran auto components test and all components are functioning properly. Can't find any issues at this time. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78756
Matthew
Job Details: 11/06/2025
"Arrived onsite for refrigerator WRS335SDHM07 making loud noise. On arrival unit was unplugged. Customer stated it was too loud so he unplugged it. Powered unit and observed for 30 minutes. Compressor and fans are all running normally. Customer also stated unit runs all day. Has concerns about temperature. Notified customer that as of now the unit is running properly. We need to be able to take product temperature and unit needs to be running continuously for at least 24-48 hrs. Customer will monitor and place water bottles in freezer to see if they freeze and stay frozen, then report back to maintenance."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X24DS02
Near Austin, Texas 78723
Matthew
Job Details: 11/06/2025
"Unit moved to 307. Arrived onsite for beverage cooler WUW35X24DS02 needing sealed system repair. Tapped system and found flat. Charged with nitrogen and found leak on evaporator. Replaced evaporator, compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Belton, Texas 76513
David Z
Job Details: 11/06/2025
"Arrived on site to follow up on washer WFW560CHW4 throwing F0E2 error for suds. Customer confirmed they followed previous tech recommendations, but error persists every cycle. Tested and found no suds present; pressure hose clear. Replaced pressure sensor with new W11316246. Ran part of cleaning cycle with no abnormal behavior; unit draining properly. If issue returns, replace control and check trap for floating restrictions. No water leaks found. W11316246"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX335HPS00
Near Salado, Texas 76571
David Z
Job Details: 11/06/2025
"Arrived on site to follow up on ice machine KUIX335HPS00 overproducing ice. Customer mentioned they recently ran a cleaning cycle, but the clean cycle light came on again. Replaced the bin thermistor to resolve the overproduction issue. Set the machine to run another cleaning cycle to reset the light. Advised customer that if the light returns, the control may need replacement. Repair completed. NO WATER LEAKS OBSERVED DURING SERVICE."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Lakeway, Texas 78738
James K
Job Details: 11/06/2025
"Arrived on site for microwave light not working. Upon arrival, found microwave door not closing properly. Proceeded to remove unit out of cabinet about an inch and found door not closing properly. Lamp went out due to door staying slightly open all the time. Quoted customer $32.60 for lamp, $272.50 for service fee and labor plus tax totaling $330.27. Customer agreed via phone call. Replaced lamp and installed unit correctly. Tested unit and now unit is functioning as designed. Charging card in file"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Bluffton, Texas 78607
Andrew P
Job Details: 11/06/2025
"KRFC704FPS04. Customers stated the refrigerator is not making ice. Removed ice bin and found ice maker stuck halfway through the harvest cycle. Removed ice maker and reinstalled it, then turned it on; the ice maker completed a harvest cycle but went too far past the home position and is now stuck in a twisted position. Ice maker has lost home position and needs to be replaced; ordering ice maker W11557001. No leaks at time of service. ; ordrng 1 W11557001 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Austin, Texas 78738
James K
Job Details: 11/06/2025
"Arrived on site for RC door not closing properly. Upon arrival, found bottom shelf on door was obstructed by wine bottoms that was laying down in the RC cabinet. Adjusted items inside RC and now unit is closing as normal. Inspect all hinges and hardware and all checks good. Unit is functioning as designed. No water leaks detected at this time. No parts needed"