"Arrived on site for a washing machine that has a broken agitator. Inspected unit and work area. Upon entry, I found the agitator broken between the top and bottom pieces. I went ahead and replaced the agitator and screw and tested the unit. I found the unit working and operating as designed. Call complete. WP3951744 and W10772621."

Arrived on site for previous diagnosis parts. Installed both hinges and now door close as designed and the interior light goes out now. No gas leaks detected.w11568941 W11568813

"Arrived on site for dishwasher leaking. Found door not sealing properly to the gasket, evidence of leak from gasket. Opened door. Found evidence of leak from vent area as well. Rust spots forming on inner door. Outer has a gap and is not sealing with the control panel, rust spots forming, Reset for wed pm. ; ordrng 1 W11559689 (Inner door) and 1 W11416371 (Panel)"

"Arrived on site for spray arm being broken, found lower spray arm hanging and burnt off heater. Found center could not lock in place anymore. Replaced spray arm. Verified operation. Call complete."

"Arrived on site for unit not powering on. Diagnosed a defective drain pump,removed unit from enclosure found leak at pump uploaded picture,replaced defective pump ran water through pump,water drained no leaks at tubing or connections,ran diagnostics all test passed. Used w11539855"

"Arrived on site. No answer at door,office attempted to reach customer same issue no amswer ; saved tckt"

"Arrived on site and replaced previously diagnosed circulation pump, reservoir pump, grid cutter, bin thermistor and harness. Unit now working as designed. No leaks detected. Job complete."

On arrival verified complaint of melted spray arm. Inspected arm and motor found no damage to pump/motor. Arm was melted from heater. Replaced the spray arm and ran diag test and all functions work correctly. Job complete installed w11579565

"KRMF706EBS01 Arrived to inspect no ice. I found the last service, it was missed that the dispenser motor would not rotate. I removed the motor and found it frozen. A small amount of heat melted the ice within the motor that was locking it up, and it resumed normal operation. Warranty applied. No leaks observed during service."

"WRS325SDHZ12 Arrived on site unit light not turning. Upon arrival, customer stated the lights work but the ice maker does not. Upon inspection, found ice maker to be turned off. Turned back on and tested the harvest and found ice maker is working within specs. No water leaks detected at this time. Unit is functioning as designed. No parts replaced"

"WOES3030LS01 Arrived on site to replace ordered part. Prior to arrival, called JZ for assistance and advised to run a self clean cycle on and back off to unlock door. Proceeded to attempt and door unlocked. Advised customer if oven gets above 500, a safety feature will cause it to lock. Instructed customer to follow unlocking steps if issue occurs again. Customer agreed. Unit is functioning as designed. No parts replaced"

"Arrived on site to inspect refrigerator not cooling. Upon initial inspection found an excessive amount of ice on the evaporator cover. Removed cover and could see it was a defrost issue, Gained access to the heater circuit and found the heater testing fine at 87ohms. Ran diagnostics on forced defrost and was getting voltage to the heater. Replaced control and replaced thermistor since it was incased in ice and plastic shell may have become compromised. No water leaks observed during service W11558182, WPW10384183"

Arrived on site to inspect range not powering on. Upon further inspection found unit was receiving proper voltage by measuring voltage on control. I installed the new control and retested unit. Unit is now operating as designed. However upon further inspection I found that the power outlet is loose potentially causing a safety issue or potentially causing damage to the new control. I left the unit unplugged and will notify management of my findings. W10894098

"Arrived on site for a washer that needs rebuild .installed part #s w11454372 gearcase,w10913953 shift actuator,w10721967 splutch assm, w11217817 suspension,wp8533953 hub screws,w10528947 hub,w11239857 belt, w11409708 shield,w11172199 inner basket,w11573574 screw shield . Test product washer works as its designed call complete."

Arrived on site to test unit for unit giving F8E0 blower error code. Test unit and out unit in test mode and found F8E0 and F2E1 error code. Tried turning upper fan manually and the fan would not come on either in low or high speed. Trekked turning lower fan manually and the fan would not come on in low or high speed. Tried over and over and finally came on. Also found lower oven sensor reading 123? when at room temp. Will need to order both upper and lower fans and both upper and lower control boards and new console due to the shorted keypad error and lower sensor. Office to reschedule will need 2 hours on this job. ; ordrng 1 W11598119 (Blower) and 1 W11600643 (Console) and 1 W11598200 (Lower oven control) and 1 W11598120 (Sensor) and 1 2hourjob (2 hour job)

Arrived onsite and found unit operating with frost from air leak. Was able to determined this was a one time occurrence due to the freezer door being left open overnight. Unit is now operating as designed. No parts used.

"Arrived on site for washer with error codes f2e1 and f7e1 installed part#s w10721967 splutch,wpw1006384 belt,w11395618 capacitor. Tested washer product works as it should. Call complete"

"Arrived n site to install part#s wpw10121138 housing ,w10408179 valve,2159083 gasket,215902 gasket,8201700 epoxy kit. Afterwards I informed customer to give epoxy kit 24 hrs to cure as well as 2 hrs for gaskets to finish shaping to liner. Unit works as designed. Call complete"

"Arrived on site. Ran diagnostics found no,water entering pan,diagnosed a defective water valve,replaced valve ran diagnostics all test passed. Used w10897719"

"Arrived on site for a washer with a lo fo error code . Found cold side valve failing during rinse cycle. Installed parts w11688995 value,w11688994 vale, w11316246 switch tested washer no leaks product works as designed call complete."

"Arrived on site for a washing machine that is going off balance/vibrating excessively. Inspected unit and work area. The customer advised that when he first bought the unit, he had issues with the unit shaking violently. He advised that is no longer an issue. He did state that he is having a problem with certain loads not getting enough water when running. He advised that the loads will go through but sometimes he has soap still in his clothes. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the unit working and operating as designed. I asked the customer shuffle questions regarding on how he starts cycles. He advised that he typically runs most of his cycles on normal and the auto-sensing water level. I did explain to the customer that the normal wash cycle is typically going to use the least amount of water, and that certain cycle selections based off the cycle selection, will give him more water. I also advised him to use the deep water wash as the deep water wash will allow 25% more water into the unit than using with the auto sensing. The unit is working and operating as designed. Call complete. No parts were installed."

Arrived on site for a microwave that has a broken broil support. Inspected unit and work area. I did confirm the customers complaint and found the support broken. I replaced the support for the broil element and tested the unit. The unit is working and operating as designed. Call complete. W11724411.

Arrived on site to test unit for unit not finishing cycle. Test unit and found unit giving F9E2 error drain problem. Test unit and found drain motor getting power but unit not draining. Removed drain hose and vacuumed the drain hose and found food debris. Test unit after clearing drain hose and unit is draining as designed. Job complete no parts used.

Arrived on site to test unit for unit not going up or down or working at all test unit and found start switch button broken. Will need to order new switch and rescheduled for ; ordrng 1 W11230930 (Start switch)

Arrived on site to test unit for unit not starting when hitting the start button. Test unit and unit started after hitting start button. Turned unit back off. And starting unit again and unit started right away. Checked control board to make sure it was sitting correctly and board test good. Maintenance was saying they had to hit the start button 4 times to get it started. Started unit again to test and unit started right away job complete. NO PARTS USED.

Arrived on site to test unit for front center burner continues to spark after ignition. Test unit and found igniter sparking after ignition. Removed from console to get to the switch harness. Secured harness correctly for that valve and test burner again and ignition stops after burner ignites. NO PARTS USED.

Arrived on site to install previously ordered part. I proceeded to adjust and shape the molding around the RC section as a starting point. I checked the seal with the gasket and it was improved. I further shaped and sealed the gaps around the molding. I applied sealant further and lastly leveled the unit and checked for air leaks. Gasket is making a complete seal at all points. WP482338

"Arrived on site to inspect noisy refrigerator. Upon further inspection found the condenser fan being the source of the noise. Made a temporary adjustment by filing down the fan bracket. Reduced noise. I can see that fan bracket is warped allowing blade to touch. The fan blade itself has also become out of balance from hitting. I am ordering condenser fan blade and fan bracket. W11438498. W11193484. I recommend replacing the condenser fan motor as well on return visit, due to shaft possibly becoming bent from hitting. No water leaks observed during service. Office to schedule return visit ; ordrng 1 W11438498 (Fan bracket) and 1 W11193484 (Fan blade)"

Arrived on site to inspect range oven not heating. Upon further inspection checked voltage to unit. Unit is receiving proper voltage. I next checked the state of the fuse and fuse tests good. Checked condition of the broil and bake elements with ohm test. Both bake and broil test good. Ran a test for bake and broil but did not receive voltage from board. Unit has faulty relay on board. I am ordering the control W11342871. ; ordrng 1 W11342871 (Control)

"Arrived on site to replace harness diagnosed on previous trip. Replaced harness due to breaking at capacitor plug, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11665968"

Arrived onsite and found unit not consistently operating long enough on sensor function. Advised customer that due to the long duct and other related factors timed dry should be used for consistent dry times. All else checks good. No error codes. No parts.

"Arrived onsite for a dishwasher with water remaining in the machine at the end of a cycle. I talked with the customer and found out the machine is draining but he stated it wasnt drying correctly and water remains on the dishes. He also stated the door gasket comes out on the left bottom side. I found the door gasket not snapped in all the way and I fixed it. I found the customer not using rinse aid and I explained it can take up to 90 cycles using rinse aid before they start seeing improvement in the drying process. I also explained the bowls, cups, or glasses with concave tops would never completely dry. I went over detergent and rinse aid use with the customer and went over cleaning the filters. At this time the machine is working as designed. No water leaks were present at the time of service. Call complete. NO PARTS INSTALLED."

Arrived onsite for a dishwasher with the door not closing correctly. I found the door closing properly and I tested the machine in a diagnostics cycle. The machine completed the cycle and works as designed. I found out the customer had this machine in an exterior kitchen and two Miele machines inside and it was one of them that the door was not closing correctly on. This machine is working as designed and there were no water leaks present at the time of service. Call complete. NO PARTS INSTALLED.

"Arrived onsite and replaced the trim right and left and the door handle assembly. Glass onsite was good. All checks good, unit is in good working order. W11730234, W10761014,W10761018"

Arrived onsite for a vent hood with the lights dim. The customer stated the lights that shine down on the cooktop are dim. I removed the right LED and inspected it finding nothing wrong. I removed the left LED and the lights went completely out. On further inspection I found the black wire in the harness at the molex that connects to the LED molex connector with the pin not snapped in the molex. I corrected the pin stops and snapped it in the molex and reconnected the LED. I tested the lights and all are working as designed. Call complete. NO PARTS INSTALLED.

Arrived onsite for a refrigerator not dispensing water. The customer stated the refrigerator has almost stopped cooling in the RC and everything in the top of the FC has started thawing out. I found the evaporator fan has failed with 123VAC to it and cold air migrated thru the return in the liner and froze the water reservoir. I defrosted the water reservoir and the dispenser is working as designed. I shoved a towel the tenant gave me in the return on the RC side to stop the reservoir from freezing. Returning tech needs to remove the towel when the fan is replaced. Ordering WP2315549 evaporator fan. RS for Mon 7/29/2024.; ordrng 1 WP2315549 (Evaporator fan)

Arrived onsite for dishwasher for no operation. I ran error codes and found F8E1 code present. I ran a test cycle and found the dishwasher not filling with water. I checked the water supply under the sink and found it to be turned off. I turned the water back on and it is now washing as designed. I went over use and care with customer and answered any questions they had. Used customer instruct. Call complete. No parts installed. No water leaks present at time of service.

"Arrived onsite for a washer that turned on by itself. I found the drain pump turning on with the machine empty. I found an F1E1, F8E1, & F3E1 stored error codes. I could cancel out the pump but it would start back up after a minute with the pressure hose disconnected from the control. I replaced the control and ran a calibration and service cycle. The machine completed the cycle and worked as designed. No water leaks were present at the time of service. Call complete. INSTALLED W11607637 CONTROL."

Arrived onsite for a dishwasher displaying an F8E4. The customer had the breaker turned off when I arrived. I powered the machine up and the drain pump never came on. I confirmed and cleared the error. I checked the drain pan and it still had some water in it but not enough to activate the float switch. I removed the water and ran the machine thru two service cycles. The machine never leaked any water. I found the door gasket good and no sign of water trails around the door. At this time the machine works as designed. I found out the customer has a water softener and I went over detergent use with them and explained they needed to watch for sudsing during the wash cycle and they might need to change detergents or the amount of detergent being used. There was no rinse aid being used. I went over using rinse aid and adjusting the strength through the control if needed. Call complete. NO PARTS INSTALLED.

"Arrived on site to replace damaged refrigerator door. Upon arrival, I removed and replaced the right RC door and nameplate. Tested operations and unit is operating as designed. No water leaks observed service, job completed."

"Arrived on site to replace damaged refrigerator doors. Upon arrival, I removed and replaced both doors and nameplate. Tested operations and unit is operating as designed. No water leaks observed service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, lower main harness with bad wire to motor, and slider and clutch having gearcase on them, I removed and replaced the mentioned parts and calibrated the unit. Tested the unit in diagnostics and unit is operating as designed. No water leaks observed during service, job completed. W11568984, W11449841, W10734521, W10854448"

"Arrived onsite and repaired unit with failed compressor. Replaced compressor and added dye drier and access valve. Pulled vacuum and charged system to spec. Advised customer that the fridge would take 24hrs to reach operating temps. W11557425, WPW10143759, W11506635"

"Arrived on site to inspect wall oven not completing preheat. Upon further inspection, the customer provided a video of the unit control panel display which showed the unit not in use, but the display would go blank and come back on showing the manufacturer name. I cycled power to the unit and placed it in diagnostics showing the error code F6E0-HMI miscommunication. Due to the history with this unit having this error code, I contacted techline and spoke to Joe and advised of the history, my findings, and the error code present. Joe researched the units WiFi connection and asked for the SAID number. I provided the number to Joe and he advised the number doesnt exist. Joe recommended replacing the control panel and reconnecting it to WiFi through the customers app on their phone and if it continued to fail to contact the Whirlpool WiFi Team to correct. Joe provided SR#7739577854. I removed and replaced the control panel and the customer deleted their old account and recreated an new account for the new SAID. Once the unit was connected to WiFi through the app, the unit continued to fail as the previous panel. I recommended the customer contact the WiFi Team and provided their number to my customer. Job completed."

"Arrived on site for not making ice and temperature issues. Upon arrival, inspected unit and is hot I. Both boxes. Ran diagnostics and during compressor test, only get a clicking sound then moments later another click. Need to have a sealed system repair. Ordering compressor, Uv drier, access valve and 2 hour weigh. Office to reschedule.162.36 c.c autho # Y39T33; ordrng 1 W11209866 (Compressor) and 1 2hourweigh (2 hour weigh) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)"

"Arrived on site to test unit for not filling with water, tested unit found valve is activating and shutting off at time will not start cycle, found capacitor is faulty, replaced and started normal cycle, unit filled with water and switched to wash, customer also stated that unit does not get enough water, explained to customer that the washer is high efficiency and does not use a lot of water to wash, washer should not be loaded more the 40-50% capacity, unit is now running as designed, no leaks detected job complete installed W11395618"

"Arrived on site to replace front right burner and right cooktop harness diagnosed on previous trip. Replaced burner and harness due to arching and corrupted wires. While replacing harness found infinite switch arched and failed as well replaced switch tested unit, unit is running as intended. Job complete. USED W11596058 W11047722 WP3149400"

"Arrived on site to replace led display and knob control diagnosed on previous trip. Replaced led display due to corruption of software and knob control due to plug not matching led display. tested unit, unit is running as designed. No leaks present at this time. Job complete. USED W11675701 w11675700"

"Arrived on site to inspect unit for screeching noise. Upon arrival found unit stuck on final spin. Found actuator not shifting properly and not allowing splutch to disengage fully causing excessive rubbing to plastic teeth of splutch. Replaced actuator and splutch assembly , tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11481722 W10721967; schdld next appmnt for 7/29 MON !"

Arrived on site to inspect unit for dented cabinet and not fitting on a pedestal. Found right panel and base bent as well will need to order both and return before repair can be complete. Office to reschedule. ; ordrng 1 W11315726 (Right panel grey) and 1 W11215531 (Base)

"Arrived on site for a dishwasher not dispensing soap. Upon inspection found no errors, and unit was filling, cycling water, and draining as designed. Found soap dispenser would open, but customer was using pods that were swelling up and lockin dispenser in place and had some large pots/pans blocking dispenser when it was used. Instructed customer that either liquid or powered soap should go in dispenser and pods/tablets were designed to go directly in the tub. Unit works as designed with no leaks call complete"

Arrived on site to inspect unit for sparking during normal operation. Upon closer inspection found diode failed went to replace diode found failed to bring with me. Rescheduled for 7/26; ordrng 1 W11256462 (Diode)

Arrived on site to test unit for upper rack not washing. Test unit and found unit not getting enough water. Removed main water line to check for clogged and found main water line full of sand. Replaced fill valve and advised customer to get main water line replaced before turning water back on to the unit. Job complete. W11175771

"Arrived on site to replace control and suspension diagnosed on previous trip. Replaced suspension and control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11607637 W11217817"

"MVW5430MW1 Arrived on site for unit not draining and spinning. Upon arrival, customer presented video of the symptom. Immediately noticed 2 pillows that were being washed and trying to spin. Instructed customer to distribute pillows if unit detects an unbalance, in addition, how to load items to wash. Proceeded to enter diagnostics and found F0E9 unbalance error. Cleared code. Continued to run overall diagnostics and found no issues. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"Arrived on site for washer not starting . Customer unplugged due to unit just beeping and not starting .ran diagnostics got 8-4, 9-2,10-2 error codes . Found soapy water in float tray . Cleaned out tray . Ran diagnostics getting lot of suds in tub . Ran wash couple times to flush soap. Found no dripping into tray . No water leaks detected at time of service . Advised on making sure dish soap is rinsed off properly before putting items in dishwasher . No parts installed . Job complete"

Arrived onsite and repaired unit operating with failed right rear burner coil. Shorted inner loop. Replaced the burner coil. Unit is now operating as designed.

Arrived onsite and found unit operating with W11645701 heater facia. Al checks good.

On arrival verified complaint of unit hood light not shutting off. Found main board responds but constantly sends voltage. Replaced main board and unit now functions correctly. Light cycles and turns off. Job complete Installed w11545876

"Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. The customer stated that the unit stopped cooling all of a sudden and has been making certain clicking noises, but has not been cooling. I did confirm that clicking noise coming from the back of the refrigerator, indicating that it was trying to start, but was not starting the compressor. I gained access to the compressor and did not find the compressor. Hot to touch. I replaced the start device and tested the unit. I found the unit working and cooling and operating as designed. I advised the customer to call back if any other issues persist. Call complete. WPW10197428."

"Arrived on site for water not working and ice not working. Confirmed valve is energized but no water. Pulled refrigerator out and found water was turned off. Turn back and and confirmed water is working, cycled icemaker and confirmed icemaker working. Call complete. No parts."

"Arrived onn site to inspect unit for not draining. Upon closer inspection found error code f1e1 for main control fault, replaced control after inspecting drain pump and harness. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11603810"

"Arrived on site to inspect unit for out of balance load. Upon closer inspection error code f0e3 for over load present, informed customer of acceptable load size for best washing capabilities. Also found tub resting on right side more then it was centered. Leveled legs to get basket as centered as possible. Placed unit into customer side drain and spin on medium spin however when spin stated display indicated unit was on fast spin customer stated that happens regularly. Replaced control due to failure to remember immediate settings directly before cycle. Tested unit, unit is running as intended no leaks present at this time. Job complete. USED W11624943"

Arrived on site to inspect unit for display being completely unresponsive. Upon closer inspection found unit completely unresponsive. Found unit has power supply issue at wall and only has 122 volts at highest. Informed customer to have power supply at wall looked at. Job complete. NO PARTS USED.

Arrived on site to replace module ordered from previous technician due to unit igniting when unit not on. Replaced module test unit and units ignition turning off when unit is off job complete. No leaks present at this time. W11578849

"Arrived on site to test unit for condensation on the FC door gasket. Upon arrival took photos and temperature of the horizontal mullion. Contacted techline, per techline yoder loop has separated from the horizontal mullion causing areas to not be heated properly which caused the condensation build up. Unit will be sent in for review and customer should receive a call in the next 2-5 business day. No parts installed, job complete."

"Arrived on site to replace previously diagnosed part. Found that harness (W11449075) provided was damaged, tried to splice in just the connector to the heater. After testing found error code still showing up indicating a break further down the line in the protective sheathing. Will order new harness and recommend also replacing the control on return visit. Ordering part, rescheduled for 07/26.; ordrng 1 W11509207 (Harness)"

"7418Arrived on site. Replaced icemaker,power cycled unit icemaker ran through a harvest,water filled,valve closed no water leaking to icemaker,icemaker filled correctly,tested optics passed."

"Arrived on site for water leaking. Found ice build up in freezer compartment due to frozen drain,cleared ice removed obstruction in drain checked water flow through drain,water draining correctly. No parts used."

"Arrived on site for door not closing correctly. Upon arrival, inspected and test door. Found right sight hinge has failed. Also found unit is not leveled correctly. Showed maintenance team that floor tile needs to be corrected prior to return visit. Ordering hinge office to reschedule ; ordrng 1 W11226199 (Right hinge)"

"No frost or ice buildup Arrived on site for making noise. Upon arrival, unit is operating with no odd noises. Maintenance department also had previously visited apartment for issue and could not duplicate. I ran diagnostics to force all motors and components. The sounds the tenant is referring to is the normal operating sound of compressor and evaporator fan. Did temperature test and is correct in both sections. Contacted techline for documentation. Spoke with Austin. Unit is operating as designed. SR# 7739563898. Job complete"

"Arrived on site for not operating. Upon arrival, inspected unit and found Left rear burner knob out of alignment, right front burner knob out of alignment. Also right and left lights blink 3 times on oven controls and happens continuously. Am not allowed into diagnostics. Contacted techline for assistance. Spoke with Rich. Explained what the issues are. Tech said the 3 flashes is F2-E1 stuck key. Need UI and control replaced. SR#7739564589. Ordering UI, control, and 2 hour weigh. Office to reschedule ; ordrng 1 W11492275 (UI) and 1 W11320017 (Left manifold) and 1 W11320025 (Right manifold) and 1 2hourweigh (2 hour weigh)"

"Arrived on site for not cooling and not making ice. Upon arrival, inspected unit and fc is cooling correct. Rc is cool but no air flow. Found rc evaporator incased in ice. Ran diagnostics to force all components. Found rc evaporator fan is not operating. Thawed all ice in frost with steamer and heat gun. Dried evaporator completely with blower. Replaced Evaporator fan harness W11087438. Test unit and fan now operates correctly. Ran an icemaker harvest test and test passed. Ran an icemaker fill test and filled correctly. Unit is operating as designed. Job complete"

"Arrived on site for not making ice. Upon arrival, inspected unit. Container is empty. Did find ice in icemaker mold. Ran harvest test and icemaker is not responding. Check voltage at icemaker and is correct. Need to replace icemaker. Replaced icemaker W11548540. Test unit. Icemaker passed harvest test and called for water. Unit is operas designed. Job complete"

Arrived on site for a washer leaking water. Upon inspection noticed that there was a stream of water spots middle bottom of the front panel. Noticed the bellow was defective and causing water to escape from the bottom. Replaced part#w11578223 bellow . Also showed and explained client how to get to the filter to clean it. Filter was clean upon inspection call complete.

"Arrived on site to test unit for leak, tested unit found gasket in top left corner no sealing properly and vent bezel was not put on properly causing leaks in two spots, installed bezel properly and replaced gasket, tested, unit is now running as designed, no leaks detected job complete installed W11483553"

Arrived on site for refrigerator water dispenser making noise. On inspection the water valve was chattering. I removed the filter and dispensed water and the chattering was gone. Reinstalled the filter and dispense water and the noise was gone. It sound like air was caught in the valve. The unit is operating as designed and no parts were installed.

Arrived on site for burner flames too high on lowest setting . Adjusted burns with adjustment screw as low as possible with out flaming out . No gas leaks detected at time of service . No parts installed . Job complete .

Arrived on site replaced valve W11700301. Ran harvest and ice maker hung up and wouldnt manually advance . Replaced icemaker W11707764. Ran harvest . Unit completed harvest and filled . Dumped water and ran harvest . All checked normal. No water leaks detected at time of service . Job complete

"Arrived on site for a washer making squeaking sounds when in spin and needing harness, cam, belt, and actuator. Replaced all part#s w11481722 actuator,w11239857 belt,w10721967 splutch assm,w11643701 wire harness . Tested no water leaks product works as its designed. Call complete"

"2885Arrived on site for no ice. Found items in freezer frozen,freezer section not running at time of visit checked temp reading 20? removed evaporator cover found frost on evaporator,ice ball on inlet and defrost thermistor on side of evaporator coil,ran test 4-5 no frost forming after ice ball,defrosted ice ball ran test 4-5 again,waited about 7 min found evaporator completely frosted. Replaced side wall thermistor. Ran icemaker harvest test passed,ran fill test passed. Used W10316760; used 1 W10316760 (Thermistor kit) from stock"

"Arrived on site to install previously diagnosed and ordered parts. Due to the fill tube/heater assembly, ice bin door, right RC door gasket and both FC drawer brackets being defective/failures I was to remove and replace all parts mentioned. I was able to remove and replace the fill tube heater assembly and right RC door gasket, but the FC brackets and ice bin door were damaged in their respective boxes. The ice bin door gasket was torn is two places and looked used. Both FC drawer brackets were bent and discolored. I notified the office and am re-ordering the ice bin door and both FC brackets. Office to schedule return service due to the availability of parts. W11223012, W10688387; ordrng 1 W11594925 (Ice bin door) and 1 W11129400 (Right FC bracket) and 1 W11129907 (Left FC bracket)"

"Arrived on site and replaced previously diagnosed control(W11224256), pressure regulator(W10786952) and hose kit(8212547RP). Unit now working as designed. Advised customer to monitor. No leaks detected. Job complete."

"Arrived on site to inspect refrigerator not running. Customer advised me that he had the power off for several days, so base temperatures are not available. Upon further inspection power cycled the unit. The unit appeared to start running but after 3 seconds compressor and fans turned off and lights remained on. Touch pad was not responding properly and could not get into diagnostics. Display would remain on with door closed. Installed new control however new control was defective and had a separate issue with programming and display. Need to reorder W11642241. ; ordrng 1 W11642241 (Control)"

Arrived on site to test unit for insulation popping out. Found door gasket was popped off. Secured gasket and unit is now working as designed. No parts replaced at this time. Job complete.

"Arrived on site to test unit for excessive shaking, tested unit found low incoming water pressure, inspected water lines and found valve extremely calcified, loud noise coming from gear case, inspected and found everything covered in gear case oil, most holes in the basket are covered in calcium not allowing proper spin and suspension are really jumpy, will need to replace basket, suspension, gear case, valve, cam, belt, shift actuator and potentially agitator if it cant be removed without damage office to reschedule ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shift actuator) and 1 W11038689 (Inlet valve)"

Arrived on site to test unit for constant draining. Found engineering digit did not match one on file. Ordering correct control. Scheduled for Friday 07/26. Customer needs A.M. appointment. No parts replaced at this time. ; ordrng 1 W11603810 (Control)

"Arrived on site to test unit for not heating. Customer stated its been working great since issue occurred. Customer heated a few items while I was working on his refrigerator and stated he does not wish to have microwave worked on at this time. No service provided, no fee collected."

"Arrived on site to replace previously diagnosed handle stubs and screws, installed stubs and screws but Handle will not tighten properly, replaced handle as well, fix the hanging insulation under door, tested unit, unit is now running as designed, no leaks detected job complete, installed 2xW11157086, 2xW10826179, W10708004"

"Arrived on site to replace previously diagnosed compressor, dye drier and access valve, flushed out system with nitrogen, replaced parts, vacuum system down for 30 minutes, vacuum held good, charged system with 56g of R600, evaporator developed a good frost pattern, unit is running as designed no leaks detected job complete"

"Arrived on site to replace previously diagnosed sump assembly, replaced sump pump assembly but noticed water leaking from tub joint do to damaged tub, will need to order tub and return, office to reschedule ; ordrng 1 W11409866 (Tub) and 1 W11460945 (Sump assembly)"

Arrived on site for unit not making any ice. Ran diagnostics and found water level sensor bad. Unit has full frost pattern. Replaced recirculating pump. Verified operation call complete. W11542867. Left unit running a cleaning cycle with cleaner customer provided.

Arrived on site for unit not cooling. Customer said it worked for a day. Removed back panel. Found compressor is not on. Just clicking. Recovered refrigerant. Replaced compressor. Pressure tested and found no leaks. Vacuumed and recharged. Verified operation. Call complete.

"Arrived on site for a washing machine that is not agitating. Inspected unit and work area. The customer advised the unit will fill, but will not actually wash their clothes and does not agitate. They advise that it makes a clicking noise. I did confirm the customers complaint and checked underneath. I found the cam broken and replaced the cam and shifter. I test the unit and diagnostics and found the capacitor not allowing the basket to spin or agitate. Ordering the capacitor and rescheduled the customer to 6/26.; ordrng 1 W11428524 (Capacitor)"

Arrived on site to install previously diagnosed and ordered part. Installed door switch and tested unit. Dryer is operating as designed. WP3406107

Arrived on site to inspect range left rear burner not igniting. Upon further inspection found that the burner cap was in wrong position. Adjusted burner cap and retested unit. Unit is operating as designed. No gas leaks observed during service. No parts installed.

"Arrived on site to test unit for noise. Upon arrival customer presented video of the noise coming from inside the FC, not in the outside unit compartment. Noise is consistent with evaporator icing over causing evaporator fan blade to hit the ice. Unit has a defrost issue. Will need to order all parts pertaining to that issue. No parts installed, ordering parts required, rescheduled for 08/01. ; ordrng 1 WP2315549 (Evap motor) and 1 WP2169142 (Blade) and 1 W11650661 (Defrost heater assembly) and 1 WPW10384183 (Thermistor)"

On arrival verified complaint of unit shaking. Found inner basket is wobbling and gearcase has leaked oil. Ran diag check and no noise was found. Recommend gearcase W11449841 and inner basket W11178227. Ordering both. Office to follow up for Resch.; ordrng 1 W11178227 (Inner basket) and 1 W11449841 (Gearcase)

"On arrival verified complaint of unit constantly draining, confirmed voltage and polarity are correct. Took pressure hose off control and unit still wont reset. Unit will need main control. Ordering W11603810 reschedule for 7/31 no parts installed ; ordrng 1 W11603810 (Main control)"

"WRS321SDHW08 Arrived on site for unit making loud banging noise. Upon arrival, customer stated the noise would come from the FC area. Ran diagnostics and check sped all mechanical components and cannot recreate the noise. Advised to send a video of the noise however customer insisted it has something to do with the ice maker. Rescheduling for July 31st to replace the ice maker and water valve. Possible noise mainly from the water valve having sediment inside when ice maker fills. ; schdld next appmnt for 7/31 WED !"