Near Pflugerville, TX 78660
Wesley
Job Details: 03/15/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite and repaired by replacing filter board and cavity thermostat. All checks good.
Near , TX 78130
Noah D
Job Details: 03/15/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to Inspect microwave for not illuminating light, upon inspection found the control board shorted causing light issues. Replaced control and tested. Complete"
Near Los Robles, TX 78738
Robert
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job for noise. Found diffuser cause of noise. Replaced diffuser and test. No leaks detected at time of service
Near Leander, TX 78641
Tommy
Job Details: 03/15/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher door not closing properly. Upon arrival found unit strike damaged. Replaced strike and tested.unit is now closing as designed. Job Completed.
Near Mart, TX 76664
Jonathan M
Job Details: 03/15/2021
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site for a dryer that is flashing an F1 and F4 codes. Inspected unit and work area. Placed unit and service diagnostics and ran through all service tests. The unit ran as designed and show the F1 error code while completing the tests.
Near Leander, TX 78641
Tommy
Job Details: 03/15/2021
MICROWAVE WHIRLPOOL WMH54521JZ0 Arrived onsite for previously diagnosed parts. Removed unit from wall. Replaced unit Mag cap and diode. Put unit back into place and preformed heat test with cup of water. Found unit is now operating as designed. Job Completed.
Near Waco, TX 76712
Jonathan M
Job Details: 03/15/2021
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site for a freezer that is not cooling properly. Inspected unit and work area. Found evidence of a defrost issue in the evaporator section. Removed evaporator cover and found that only the top three bars of the evaporator were frosted over indicating an airflow issue. Customer advised that their unit was more full of stuff but it wasn’t restricting airflow. Found the evaporator fan running but on a very slow setting place unit and service diagnostics and ran the heater test. The unit started defrosting manually as designed. Steamed out remaining frost buildup and replaced the evaporator fan. Tested unit and unit is now working as designed. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 03/15/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that after the unit shuts off and sometimes during heating cycles,#(3 hears a loud metal on metal noise. I advised that the noise is due to the damper closing. I pulled the unit from the wall and tested and found that damper closing harder than normal. Using some rubber padding, I placed some on the metal damper housing in between the damper and housing and some on the top of the damper to weigh it down. Retested the unit and and it is operating as designed with little noise. Job completed."
Near Belton, TX 76513
Al
Job Details: 03/15/2021
WASHER AMANA NTW4605EW0 "Arrived on site to install previously ordered parts.Removed and replaced the the cam, actuator, belt and gear case.During disassembly the spaner nut and block were seized on the top of the GEARCASE.I had to use penetrating oil spray to free the spaner nut.Both the Nut and block are required to complete the repair.Ordering parts. Customer is aware of the issues p, so I left the unit unplugged and asked him not to use it until after the next repair.Office to schedule return services.Needs more work.See photos ; ordrng 1 WP389140 (Block) and 1 WP21366 (Nut Spaner)"
Near Killeen, TX 76541
Tyler
Job Details: 03/15/2021
WASHER AMANA NTW4516FW3 Arrived on site for washer not agitating. Upon arrival I found an F7E5 error indicating a shifter fault upon further inspection I found the cam and shifter had broken off of one another not long for proper connection and allowing the unit to agitate as it was intended. I ended up replacing the shifter/actuator and came assembly then ran a factory reset and ran three diagnostic test as well as a manual test to verify the unit is now functioning as designed call complete
Near Georgetown, TX 78628
Lou
Job Details: 03/15/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven smells. Upon further inspection, I tested voltage at the control to the blower motor and hall sensor and found the hall sensor voltage out of range. Placed unit in diagnostics showing error code F6E4-main control. Removed and replaced the main control and blower assembly and tested and unit is operating as designed. Retested voltage to hall sensor on blower and found it within range. Made recommendations for use & care. Job completed."
Near Copperas Cove, TX 76522
Al
Job Details: 03/15/2021
WASHER WHIRLPOOL WTW7120HW0 "Arrived on site and inspected washer without power.Confirmed the complaint and accessed the main control and found it to be defective.It was receiving 123 volts from the functioning outlet, but there were NO lights blinking on the control. There was a burn Mark on the back of the console UI that sits on top of the main control.I photographed it and will order the main control and latch and return with the previously ordered parts.Customer made aware of the latch and control being Exparts Office to schedule return services due to part availability.Needs more work ; ordrng 1 W11419051 (CONTROL) and 1 W11394572 (LATCH)"
Near Harker Heights, TX 76548
Al
Job Details: 03/15/2021
DRYER MAYTAG MEDX655DW1 Arrived on site and inspected dryer power issues.Confirmed the complaint and found all fuses and cutoffs were operating.Found the issues are with the wiring of the new cord.Customer will need to get a new cord.Job completed
Near Liberty Hill, TX 78642
Lou
Job Details: 03/15/2021
BUILT-IN M/W KITCHENAID KMBD104GSS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the UI failure, I removed and replaced the console, display control and harness and tested. Unit is operating as designed. Customer advised that when they use the unit and steam is created inside, the display begins to malfunction as if steam is getting inside the console area somehow. I recommended that the customer continue to use the unit and monitor it and if the unit begins to malfunction again to contact whirlpool and advise. I created a sticky note for the office that if the customer calls in again for the same issue that the service call will need to be scheduled during the week to contact techline for recommendations. Job completed."
Near Austin, TX 78727
David Z
Job Details: 03/15/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and installed new gearcase, motor, cam set per whirlpool instructions. Replaced all parts and ran on high speed spin / agitate for 5+ mins and did not hear any abnormal noise coming from unit. Also removed quarter from under washplate. All is now working as designed with no water leaks found. Calibrated unit. Call complete"
Near Copperas Cove, TX 76522
Al
Job Details: 03/15/2021
WASHER WHIRLPOOL WTW4655JW1 Arrived on site and inspected washer scraping noise during agitation.Confirmed the complaint and found the cam wasnt installed properly causing the issues.Disassembled and reinstalled the cam properly and unit tested as designed.Job complete
Near Killeen, TX 76549
Tyler
Job Details: 03/15/2021
DISHWASHER GE GSD2100N10BB Arrived on site for dishwasher not draining properly. Upon arrival I found that unit was filling but during agitation the spray arm was dislodged from spray arm base due to base lock being broken. The screw to the filter was also missing causing filter to rise and not allow the check ball to seal properly. Also found timer cycling and trying to rotate while in off mode to the start of a new cycle. Siloniod and motor are functioning but the motor assembly overall is showing wear and tear that will lead to it seizing up soon. Base to spray arm and the timer are currently all that is needed for functionality but tech does recommend motor assembly to prevent further issue soon to occur. Check ball was still present and in good condition within unit. Will need ahs autho on recommendation parts from ahs before reschedule.; ordrng 1 WD12X10244 (spray arm base) and 1 WD26X10051 (Motor assembly kit) and 1 Cnote (Ahs autho needed)
Near Killeen, TX 76549
Tyler
Job Details: 03/15/2021
RANGE WHIRLPOOL WFE515S0ES0
Near Austin, TX 78757
Matthew
Job Details: 03/15/2021
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onsite to replace previously diagnosed parts. Replaced light switch and ice tray switch. Tested icemaker and completed harvest cycle and fill. No leaks present at this time. Job complete
Near Killeen, TX 76543
Al
Job Details: 03/15/2021
WASHER ROPER RAX6144EQ1 "Arrived on site and inspected washer inside room underneath the carport.Inspected the washer that was full of aged water that had been inside the unit for some time.Inspected the unit and found the unit will require the timer control, main harness (all wires looked to be severed or eaten) Unit also needs the motor , drain pump and lid switch.Office to schedule return services due to part availability and authorization from AHS.Needs more work; ordrng 1 3950857 (Wiring harness) and 1 3946477 (Dial timer (white)) and 1 WP661600 (Drive motor) and 1 WP3363394 (Drain pump)"
Near Killeen, TX 76542
Al
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL ED5VHFXVB06 Arrived on site and inspected side by side refrigerator with ice buildup on the freezer floor causing leaking.Confirmed the complaint and used my steamer to clear the drain tube that was clogged with ice.Reassembled and explained to the customer what repair was preformed.Unit makes ice.No parts needed.Job complete
Near Austin, TX 78717
David S
Job Details: 03/15/2021
COOKTOP JENN-AIR JGD3536WS01 Arrived on site for front center burner not lighting. I inspected the unit and work area. I found the igniter not sticking the burner cap. I spoke to the customer about replacing the burner head. I replaced the burner head and tested the unit. It is now lighting every time.
Near Pflugerville, TX 78660
Wesley
Job Details: 03/15/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 Arrived onsite and fpund dispenser damaged. Advised cuwtomer on use and care for best drying results and used dispenser to repair.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL GS6NHAXVS03 Arrived onsite and replaced start device. Unit is now operating as designed. Advised customer on repair.
Near Cedar Park, TX 78613
David S
Job Details: 03/15/2021
RANGE GE JGB660SEJ1SS Arrived on site to install previous diagnose part. I gained access to the spark module. I replaced it with new. I reassembled the unit and tested it. All burners are now lighting every time.
Near Austin, TX 78737
Leonardo
Job Details: 03/15/2021
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for loud noise and dust from convection element. Found bad convection fan and element. Ordering parts office to reschedule will need a 2 man job ; ordrng 1 W10860984 (Convection fan) and 1 W10546519 (Convection element) and 1 2manjob (2 man job)
Near Harker Heights, TX 76548
Wesley
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived onsite and replaced ui and thermistor. Unit is now operating as designed. Advised customer on repair. Unit had been defrosted for days.
Near Leander, TX 78641
Tommy
Job Details: 03/15/2021
COOKTOP WHIRLPOOL WCG55US0HS "Arrived onsite for unit having gas leak. Upon arrival found unit oven was in the way and wired into left side cabinet, either unit oven will need to be removed or cooktop pulled to gain access to line going to cooktop. Customer to call and reschedule upon having access to cooktop. ; O-emld tckt"
Near Harker Heights, TX 76548
Wesley
Job Details: 03/15/2021
RANGE AMANA AER6303MFS2 Arrived onsite and found dead control. Repaired by replacing control. Unit is now operating as designed.
Near Mount Calm, TX 76673
Jonathan M
Job Details: 03/15/2021
WASHER WHIRLPOOL MVWC565FW2 Arrived on site for a washing machine that still would not finish the cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E5 (shifter fault) error code. Ran the unit through it’s manual tests and found the shifter not shifting into the agitations cycle. Replaced actuator again and tested unit. Unit is not working as designed. Call complete.
Near West, TX 76691
Jonathan M
Job Details: 03/15/2021
DISHWASHER GE GDT580SSF8SS Arrived on site for a dishwasher that’s not washing dishes. Inspected unit and work area. Place unit and service diagnostics and found recirculation pump not washing. Found proper voltage going to the pump. Replaced pump and tested unit. Unit is working as designed with no leaks present. Call complete.
Near Austin, TX 78745
Luis
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for no ice. Ran diagnostics thermistor on icemaker reading open,ordering a new icemaker ; ordrng 1 W11284458 (Icemaker)"
Near San Marcos, TX 78666
Andrew
Job Details: 03/15/2021
WASHER AMANA NTW4516FW3 Arrived on site to test unit for loud squeal. Found belt slipping. No signs of oil leaks or weak gearcase. Recommend replacing belt and drive pulley. Office to reschedule.; ordrng 1 W10721967 (drive pulley)
Near Belton, TX 76513
Tyler
Job Details: 03/15/2021
WASHER LG WT1501CW Arrived on site for washer needing previously diagnosed rotor stater and clutch assembly etc. Upon rival I was able to assemble and install the previously diagnosed parts and then reassemble the machine and ran a factory reset. At this time unit passed both and diagnostics and quick wash mode. No leaks before during or after repairs call complete
Near Georgetown, TX 78633
Lou
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the power board failure and ice maker failure, I removed and replaced both and found that the UI continues to not function. I tested the UI and found it not getting voltage. Retested the power board at P2-1 & 4 and found 5VDC and not 14VDC. Made contact with in house tech support PR and had me test several pinpoints on the controls and could not determine where the drop in voltage was coming from.I advised the customer that the power board, user interface and LED control would need to be replaced ; ordrng 1 W10830278 (Power board) and 1 W10830288 (LED control) and 1 W10843055 (HV control) and 1 W11089931 (UI)"
Near , TX 78738
Robert
Job Details: 03/15/2021
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on job for complaints of noise and light not shutting off. Adjusted door switch holder for better contact. Will need control to correct light issue. ; ordrng 1 W11182110 (cntrl-elec)
Near West, TX 76691
Jonathan M
Job Details: 03/15/2021
WASHER GE GTW685BSL0WS Arrived on site for a washing machine that’s leaking water. Inspected unit and work area. Customer advised that the unit is leaking water into his basket when not in use. Confirm customers complaint and replaced water valve. Tested unit and the unit is now working as designed. Call complete.
Near Leander, TX 78641
Tommy
Job Details: 03/15/2021
WASHER WHIRLPOOL WTW5100HW0 Arrived onsite for washer not dispensing unit water softener. Upon arrival found unit valve operating as designed but unit dispenser not allowing water to get to softener ordering new dispenser. Office to reschedule.; ordrng 1 W11239953 (Drawer)
Near China Spring, TX 76633
Jonathan M
Job Details: 03/15/2021
REFRIGERATOR GE SSL25KFPDBS Arrived on site for refrigerator that’s intermittently cooling. Inspected unit and work area. Found the freezer sitting at 34°F. Remove the evaporator cover and found no evidence of a defrost issue. Removed compressor cover and found the condenser fan not running. Replace the condenser fan and tested unit. Unit is now working as designed. Call complete.
Near Killeen, TX 76543
Al
Job Details: 03/15/2021
COOKTOP FRIGIDAIRE FEF366EMC Arrived on site and inspected range front burners not working.Confirmed the complaint and found the infinite switches and elements were all defective.R&R all and unit tested unit designed to customers satisfaction.Job complete.AHS
Near Killeen, TX 76543
Wesley
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite and found unit operating as designed with low ice production. Advised customer on maintenance and use and care. Ice is producing at this time.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/15/2021
RANGE WHIRLPOOL RF376PXEQ1 Arrived onsite and repaired hinges. Unit is now operating as designed.
Near Killeen, TX 76549
Tyler
Job Details: 03/15/2021
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site for refrigerator needing previously diagnosed high-voltage board as well as you I in control kit due to unstable power connection between high-voltage and why as well as you are shorting out not allowing for user input. After installing both needed kids I was able to program the refrigerator to its pre-designed 1617 code found on model tag. I was in able to verify and test that the UI as well as all other functionality in the fridge are working as designed I did however inform the customer that it will take at least 24 hours to cool to safe temperatures before allowing food to be put on. Call complete
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/15/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to install previously diagnosed parts. Removed control and installed new control. Cycled power for two minutes. Removed UI and installed new UI. Turned back on. Ran oven to preheat to 350. Heating as designed. Ran microwave with a cup of water and it too is heating as designed. Job completed.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/15/2021
DRYER MAYTAG MEDE300VF2 Arrived onsite and repaired unit by replacing failed element. All checks good. Advised customer on repair.
Near Waco, TX 76712
Jonathan M
Job Details: 03/15/2021
OVEN FRIGIDAIRE FPET3077RFB "Arrived on site for an oven that won’t heat. Inspected unit and work area. Tested unit on both ovens for a 350° bake cycle and the unit ran as designed. The customer advised that the last time she tried it, the unit would not turn on. She did advise that another company had come out and reset her unit but she hadn’t tried it since. Unit got to 350° temperatures and was cycling properly. Advise the customer that the unit is working as designed. Call complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 03/15/2021
OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site to inspect oven for missing trims, upon inspection found the trim missing, replaced trim and reinstalled oven. All functions worked correctly. Complete"
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/15/2021
VENTHOOD UNKNOWN WVU37UC6FS1 "Arrived on site to replace fan blower assembly from previous diagnosis. Replaced blower, tested unit, unit is no longer making noise. Job complete."
Near Leander, TX 78641
Tommy
Job Details: 03/15/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not turning on. Upon arrival found unit power cord not wired in. Wired in unit power cord and tested. Unit is now operating as designed. Job Completed.
Near Round Rock, TX 78681
Justin
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for visibly broken parts. Upon further inspection I found the adjusters broken and needing to be replaced. I installed the new adjusters and tested the unit. The unit is now working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for not spinning, upon inspection found the washer spinning normally and drain working correctly. Spoke with customer and found a intermittent issues with cycling, replaced control. Complete"
Near Austin, TX 78737
Robert
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no lights found freezer module not working.
Near Waco, TX 76710
Jonathan M
Job Details: 03/12/2021
WASHER MAYTAG MVW7232HW0 Arrived on site for a washing machine that’s making thumping sound. Inspected unit and work area. Customer advised that the unit is making kind of a grinding sound not a thumping sound. Tested unit and then auto test and found the unit making a clicking sound underneath the washer. Remove rotor and found the rotor spline completely eaten way. Replaced rotor and tested unit. Unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 03/12/2021
MICROWAVE KITCHENAID KMBP100ESS03 Arrived onsite for a microwave with the cavity light is not working. I removed the microwave and found 12VAC to the bulb. I found the bulb burned out. I replaced the bulb and found the unit working as designed. Call complete.
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
DRYER MAYTAG MED5630HC1 "Arrived on site to replace broken door seal, after replacing, unit tested good."
Near Seguin, TX 78155
Noah D
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the fridge working to specs, customer had left freezer open and caused frost error. Customer defrosted and all functions returned. Ice had melted and caused a pool in icemaker, cleared ice.Checked for defrost error and found no issues with evap. Complete"
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for Or spinning out and found winding a tested good with no load and replaced control but still not spinning well and found run motor overheating with f7 error. Ordering motor and capacitor to repair. ; ordrng 1 W10625046 (Capacitor) and 1 W10006487 (Motor)
Near Austin, TX 78753
Matthew
Job Details: 03/12/2021
DRYER WHIRLPOOL LGR4634JQ0 "Arrived onsite for dryer not heating. Upon inspection found failed fuse. Replaced fuse, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78753
Leonardo
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to unit 2303 to test unit for not working. Also found unit damaged and found cavity damaged and door and switch holder and door key.
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit not dispensing. Upon arrival found unit dispenser door damaged but upon testing with new dispenser also found unit control was communicating with dispenser intermittently. Replaced control and dispenser. Unit is now operating as designed. No detected during service. Job Completed.
Near Dripping Springs, TX 78620
Richard
Job Details: 03/12/2021
DRYER WHIRLPOOL LE5600XSN0 Arrived onsite for the dryer drum not turning. During testing found that the belt was broke. . Used repair kit and replaced the belt and idler pulley. Dryer tested good. Complete.
Near McGregor, TX 76657
Tyler
Job Details: 03/12/2021
MICROWAVE FRIGIDAIRE FFMV162LSA Arrived on site for microwave that door handle was cracked and also inner door trim was cracked and falling off. Upon arrival I confirmed damaged areas of door and was able to assess that door to microwave age and the cooktop range underneath unit that the years of heat damage had caused wear and tear and door plastic. After getting autho I was able to replace door and reassemble and test that its fully functioning as designed.
Near Waco, TX 76707
Jonathan M
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for the refrigerator that’s leaking water. Inspected unit and work area. The customer advised that the icemaker is not even getting water and that it’s leaking from behind the icemaker. Jumped icemaker and confirmed customers complaint. Removed evaporator cover and removed the fill tube from the back. Found an ice clump in the middle of fill tube going down to the extension causing water to over flow and leak has it filled. Removed ice buildup and tested unit. Unit is now working as designed. Call complete.
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived onsite to install previously diagnosed parts. I installed the center hinge and evap cover. The door was still catching on the frame so I called techline. We were able to adjust the upper hinge so that the door will close easily. The unit is working as designed at this time and no air leaks were detected. SR#7730227873 job complete.
Near Austin, TX 78723
Matthew
Job Details: 03/12/2021
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite to replace previously diagnosed parts. Replaced cooling fan. Tested unit and unit is functioning properly. No noise. Job complete
Near Cedar Creek, TX 78612
David S
Job Details: 03/12/2021
REFRIGERATOR GE GFE26JMMAFES Arrived on site for controls not acting right. I inspected the unit and work area.I found ice build up in the shoot and the ice maker cabinet. I removed all of the ice. I inspected the controls and found them unresponsive most of the time. I checked voltage to the ice maker and found none. I am ordering the main control and the UI control. The office will reschedule when we have an eta on the parts.; ordrng 1 WR55X30297 (Control slate) and 1 WR55X35106 (Control t main bf vs) and 1 Authorization (Authorization)
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
WASHER WHIRLPOOL ADB1400AGS1 "Arrived on site to inspect dishwasher for not dropping and melting pods. Upon inspection found the breaker off and not allowing unit to start. Customer had a breaker popped. Unit turned back on when breaker was flipped, replaced dispenser due to bad opening sequence. Complete"
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/12/2021
WASHER MAYTAG MHW5500FC0 "Arrived on site and inspected washer and found drainpump catch is blocked by clothing. After removing blockage drainpump is operating properly in a diagnostic cycle.
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
DRYER MAYTAG MED8630HW0 "Arrived on site for customer complaint of unit making metal on metal noise, found drum was not riding smooth causing vibration and sometimes hitting the sides. Ordering rear bulkhead, roller wheels, motor, and wheel. ; ordrng 1 Cnote (Office to reschedule/ 2 hour job) and 1 W11209934 (Rear bulkhead) and 4 W10314171 (Rollers)s and 1 W11104018 (Air duct) and 1 Cnote (Auth)"
Near Austin, TX 78747
Chase
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV03
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMC30516AS0
Near Manor, TX 78653
Chase
Job Details: 03/12/2021
OVEN WHIRLPOOL WOD51EC0HS01
Near Elgin, TX 78621
David S
Job Details: 03/12/2021
WASHER MAYTAG MVWX655DW1
Near Bastrop, TX 78602
Andy
Job Details: 03/12/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install previously previously diagnosed parts. Removed failed parts and replaced with new.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
WASHER AMANA NTW4516FW3 "Arrived on site to replace drain pump from previous diagnosis. Customer did hook unit up to hot water. Replaced drain pump, tested unit, unit works good. No leaks detected. Job complete."
Near Pflugerville, TX 78660
Chase
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of unit not heating, ran diagnostic test cycle, unit tested good, showed customer heating is working as designed.
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
MICROWAVE KITCHENAID KMCC5015GSS1
Near Kyle, TX 78640
Kevin
Job Details: 03/12/2021
WASHER MAYTAG MVWC565FW2 "Arrived on site and inspected washer and found saved error codes for Long fill, motor unable to reach target rpm, oversuds. Ran all functions in manual diagnostics and everything is running properly. Found customer is using 9HE detergent. Explains how this can cause sudsing issues. Ran a calibration cycle and an automatic test cycle and they both passed properly., Job complete."
Near Buda, TX 78610
Leonardo
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDPM604KPS0 Arrived on site to install new heating element and new nuts. Replaced all parts test unit and unit test good job complete.
Near Elgin, TX 78621
Andy
Job Details: 03/12/2021
DISHWASHER GE GDF570SSJ2SS Arrived on site for dishwasher chiming and not operating properly. Tested and inspected unit and found unit still not sensing door latch properly found issue is tub is warped (See photos) and not latching properly. No repairs are to be done at this time. No water leaks present at time of service.
Near Austin, TX 78728
Chase
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDTE104DSS0 "Arrived on site to inspect dishwasher for not drying, upon inspection found the heating element working, customer was unhappy with drying, customer had a cracked plastic piece, ordering piece direct to customer. Complete ; ordrng 1 DTC (DTC) and 1 WPW10497235 (SEAL DTC)"
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
DISHWASHER GE GDF520PGJ2BB "Arrive on site to install previously diagnosed and ordered parts. Due to the UI failure and ge tech support recommendations, I removed and replaced the UI and tested. Unit continued to fail. I found that the unit is not recognizing the door being closed and its showing to be open. I pulled the unit out and found the door latch harness damaged due to being caught in between the mounting bracket and screw. I re-wires the harness and tested continuity and it was good. Retested and unit continued to fail. Inspected the main control and found the diagnostics LED not on. I removed and replaced the main control and door latch and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Justin
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00 I arrived on site for a refrigerator leaking out of the bottom. I found the fill tube IM frozen. I found no leak in valve but a crack on tube. I found drip pan empty as well. Thawing out the tube at IM and replacing the tube. I tested the unit and it is no longer leaking. Call complete.
Near Austin, TX 78744
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
Near Manchaca, TX 78652
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for water leaking from dispenser tube. Replaced water line in fresh food door tested water dispenser no leaks.
Near Austin, TX 78703
Jacob
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived onsite for unit not making ice and the dispenser not dispensing from time to time. Looked at the wired at the bottom of the door. Saw that the black wire was cut in half and another wire was frayed. Let tenant know, and spoke with building manager of the issue. Said they may splice into the wires to get the unit working once again. No leaks at this time. Job complete.
Near Austin, TX 78728
David Z
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH53521HZ5 "Arrived on site to diagnose microwave that was not running and making clicking sounds. Found the interlock switches causing chattering. Repositioned interlocks to door open location and fuse popped. Unit needs new interlocks due to fused switches, and new fuse. Returning tech to replace both interlocks and fuse. Office to schedule return. ; ordrng 2 W11197766 (Interlocks)s and 2 W10138793 (Fuse)s"
Near Austin, TX 78704
Jacob
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC565FW1 Arrived onsite to replace water valve to unit. Found that hot water side of the valve is completely broken off. Re ordered part. Office to reschedule. ; ordrng 1 W11038689 (valve)
Near Killeen, TX 76543
Al
Job Details: 03/12/2021
DRYER KENMORE 110.6120201 "Arrived on site and inspected dryer not drying or taking several loads to dry clothes.Tested continuity on element, cutoff and thermostat and all were functioning properly.Unit had massive lint buildup inside and around the unit and on the walls behind the unit.Unit works as designed customer needs to have the ventilation system cleaned and unit will work on the first load.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling, when I arrived I found evaporator fan motor running, condenser fan motor not running and compressor not running. Fan test 4 found condenser fan motor running but compressor not running, found failed compressor which took out inverter control. Will need compressor, inverter, filter drier, and access valve. ; ordrng 1 Cnote (SS tech/2 hour job/office to reschedule) and 1 W10286069 (Drier) and 1 W10756020 (Compressor) and 1 978026 (Access valve) and 1 978027 (Access valve)"
Near Georgetown, TX 78633
Lou
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1, F8E2, & F3E3. Cleared the codes and continued with testing. While testing, I placed my multimeter on the black wire at the junction box and tested amp draw to the components. During the wash cycle the element showed 7-9amps and the dry cycle of diagnostics it showed 7-9amps. Also found that there is a lot of suds in the unit. Customer advised that they have a water softener system. I found detergent residue at the base of the door in the bottom the tub as well. I cleared the suds and made recommendations for use & care, as well as, detergent use. No water leaks observed during service, job completed."
Near Leander, TX 78641
Justin
Job Details: 03/12/2021
REFRIGERATOR KENMORE 106.4116931 Arrived on site for refrigerator with ice maker not working. I tested temps in FC and found them at 0°F. Customer stated it stopped working after rolling power outages. I tried to jump a harvest and fill on IM but neither worked. I found no voltage at IM motor nor at the harness. I also only found 12VDC going to IM control and neither the IM controll or receiver board where lit up. I then checked voltage at the molex on frame by bottom left hinge and found only 8 volts indicating control is not sending voltage to IM.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to test unit for freezing things in RC. Spoke with CS and techline, recommended replacing RC thermistor, HV control and UI. Replaced parts, tested unit , unit works good. No leaks detected. Job complete.——SR#7730171709"
Near Austin, TX 78731
Kevin
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and inspected refrigerator I found customers experiencing interior lights flickering and insufficient cooling in both sections due to breaker tripping. Customer has replaced the evaporator motor recently with what is the correct substitution part number.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for upper oven turning on when lower oven is selected and vise versa. Was unable to experience issue. Unit is connected to WiFi. Unit heating as designed. Spoke with techline and found unit operating as designed. Job complete. ———SR#7730229854
Near Spring Branch, TX 78070
Andrew
Job Details: 03/12/2021
DISHWASHER GE GDT565SSN0SS "Arrived on site to test unit for not draining correctly and loud grinding noise. Found high drain loop was not installed causing back flow of food and water from garbage disposal. Installed high drain loop, tested unit, unit works good. No leaks detected. Job complete."
Near New Berlin, TX 78155
Noah D
Job Details: 03/12/2021
OVEN JENN-AIR JJW2430DS01 Arrived on site to inspect oven for console issues. Upon inspection found I was not given part. Office to reschedule ; ordrng 1 W11236887 (CONSOLE )
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to replace valve from previous diagnosis. Rarified valve was needed. Replaced valve, tested unit, unit works good. No leaks detected.