Service History 465 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Austin, TX 78717

David S

Job Details: 12/15/2021

"Arrived on site for washer not powering on. I inspected the unit and work area. I found the door locked and full of clothes. I unlocked the washer door. I found good voltage from the wall at the control but the control not sending voltage out. I checked the door latch, repump, drain pump, heater, rotor stator, checked good and in range.

We serviced a

MAYTAG RANGE

Model MES5770AAB

Near Austin, TX 78733

Justin

Job Details: 12/15/2021

Arrived on site for a range with the front right burner not heating on low. I gained access to the element and found it opened. I replaced the burner element. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Harker Heights, TX 76548

Job Details: 12/15/2021

"Arrived to inspect front load washer now powering on. Removed and replaced the UI, reassembled and put the unit through diagnostics mode twice without any issues. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near New Braunfels, TX 78132

Andrew

Job Details: 12/15/2021

"Arrived on site to test unit for lights constantly on when off. Found relay stuck on control. Replaced control, tested unit, unit working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Killeen, TX 76542

Job Details: 12/15/2021

Arrived to inspect panel damage. Confirmed the complaint and photographed the panel thats separating from the panel. Ordering the Panel control. Needs more work ; ordrng 1 W11367678 (Panel control) and 1 W11028305 (Console Assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5540SQ0

Near McGregor, TX 76657

Tyler

Job Details: 12/15/2021

"Arrived on site for washer needing previously diagnosed parts. Upon arrival confirmed complaint. Found after trying to make repairs that I could not disassembled the agitator, inner tub, or gearcase due to the amount of heavy rust damage that has siezed all components together.; ordrng 1 W10389328 (Inner tub) and 1 WP3951744 (Agitator) and 1 63849 (Outter basket) and 1 WP21366 (Spanner nut) and 1 WP358237 (Screw) and 1 3360629 (Gearcase) and 1 WP63292 (Washer) and 1 WPW10080230 (Ring) and 1 285353 (Ring retainer) and 1 Cnote

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Round Rock, TX 78664

Wesley

Job Details: 12/15/2021

"Arrived onsite and tested unit for not heating after electrician from abacus cleared electrical as being good and proper. Tested electrical and no longer found drop in voltage under load, also found dryer heat cycling perfectly over 10 minutes. 250f - 130f was the cycle swing on hi heat. Advised customer that based on my findings the explanation is a temporary connectivity problem corrected by the throwing of the breaker during testing and the resecuring of the wiring by the electrician. Unit is operating as designed while onsite."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Temple, TX 76502

Tyler

Job Details: 12/15/2021

Arrived on site for washer with damaged power cord. Upon arrival confirmed complaint. Found no errors in diagnostics and unit still had 120v goin to ACU. Found only damaged part was the power cord. replacing the power cord (w10877409); ordrng 1 Cnote (Please read Tg att. Note)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Waco, TX 76708

Jonathan M

Job Details: 12/15/2021

Arrived on site for a washing machine that has a leak at the door. Inspected unit and work area. Confirmed the customers complaint and found the bellow had torn causing the leak. Replaced inner bellow and tested the unit. The unit is working as designed. Call complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Belton, TX 76513

Tyler

Job Details: 12/15/2021

"Arrived on site for dryer not heating correctly during use. Upon arrival confirmed prior diagnosis and found unit would heat at random. After testing voltage from outlet, to motor, timer element, etc I found a short in the tstat (state under the white thermal fuse) causing a failure of random power supply drops further in the high voltage circuit. Replaced tstat and found unit continuously heat as designed no matter the cycle selected. Call complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Copperas Cove, TX 76522

Job Details: 12/15/2021

"Arrived back on site to install previously ordered parts. R&R the pump, gear case, drive block, cam, actuator, belt.reassembled and unit tested as designed. Job complete"

We serviced a

WHIRLPOOL OVEN

Model RF366PXGQ0

Near Belton, TX 76513

Tyler

Job Details: 12/15/2021

Arrived on site for range not turning off when told to. Upon arrival confirmed M&s and tested unit. Found stable 240 connection. Found main control (internal thermostat switch on ACU) not registering when knob was switched off. Will need to get autho from ahs and will need to look up part availability. ; ordrng 1 3196968 (Acu (white) and 1 Cnote

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hewitt, TX 76643

Jonathan M

Job Details: 12/15/2021

Arrived on site for a wash machine thats making a banging sound as its been. Inspected unit and work area. Confirmed the customers complaint and found the washing machine cabinet on the right hand side wobbling as the unit spun. Put my hand on the side cabinet and found the sound went away immediately. Found a dent on the right hand side of the cabinet causing the issue of the side cabinet being altered. The Fastner advised that they arent sure what happened but they do have kids and grandkids in the home that couldve caused this issue. Attempted to remove the dent and was able to remove part of it but not all of it. Tested the unit again and the unit ran as designed with no abnormal sounds present. I

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Temple, TX 76501

Tyler

Job Details: 12/15/2021

"Arrived on site for refrigerator making loud buzzing sound. Upon arrival was able to confirmed complaint. After further tests found compressor, and both fans running as designed. After further inspection found condenser coil rubbing up against under carriage of liner cavity. Was able to add some dampener pads far up between the coil and liner and found noise had stopped. Reported info to Anthony sr#7732496233 at techline. Unit now functioning as designed. Call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Austin, TX 78738

Leonardo

Job Details: 12/15/2021

Arrived on site to test unit for unit making weird noise when opening the door and unit not starting. Will order new micro board and appliance manager and inverter board and magnetron. Office to reschedule 2 man job Safety#7732457571; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 2manjob (2 man job)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2569YEM0

Near Canyon Lake, TX 78133

Andrey

Job Details: 12/15/2021

"Arrived on site to test unit for no ice production and no water dispensing, tested unit found very low water pressure at dispenser but valve activated, pulled unit out and found kinked water line, secured water line to back of refrigerator, ice maker shoot and water fill tube frozen and ice buildup ice bin, cleared all ice from fill tube and ice maker, tested ice maker, ice maker completed full cycle, ice maker water fill was good, advised customer that the water valve will need to be replaced in near future and to replace water

We serviced a

MAYTAG DRYER

Model MEDX600XW0

Near Canyon Lake, TX 78133

Andrey

Job Details: 12/15/2021

"Arrived on site to test unit for squeaking sound, tested unit found idler pulley wheel seized up and belt worn out, replaced parts tested unit unit now running as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/15/2021

Arrived on site for STILL CANT GET ICE MAKER TO WORK. EVERY NOW AND THEN WILL DISPENSE WATER. ZERO ICE BEING MADE. Found ice built up of front of ice maker vent. Gained access to ice tube heater and found it was a little off on its range of what we like to see. Removed ice tube heater and installed new ice tube heater with a good range. Removed valve and installed new valve. Ran harvest and ice maker harvested. Ran water fill test and ice mold was full of water once fill completed. Ice maker working as designed. No leaks detected. Job completed.

We serviced a

WHIRLPOOL WASHER

Model MVWB750YW0

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/15/2021

Arrived on site for washer leaking. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found fabric dispenser clogged. Cleaned fabric softener dispenser. Tested operation and found water over flowing in dispenser cups. Turned water pressure down. Tested operation and tested good. Informed customer to monitor when in use. No water leaks detected.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Marion, TX 78124

Noah D

Job Details: 12/15/2021

"Arrived on site to inspect unit for not heating normally, upon inspection found the unit did not light the lower element. Tested broil and found it worked normally. Checked spark on bottom and found it present, customer needed lp converted correctly, ordering igniter, harness amd dsi. Returning with lp. Office to reschedule ; ordrng 1 W11205400 (Igniter) and 1 W11238042 (Lp) and 1 W11446236 (HARNESS)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Killeen, TX 76543

Job Details: 12/15/2021

"Arrived on site to inspect washer not completing cycles. Checked actuator, cam and agitator and all checked good. Customer encouraged to purchase a surge protector due to recent outages. I calibrated the unit and unit tested properly without any issues."

We serviced a

WHIRLPOOL OVEN

Model KEBS107SSS00

Near Austin, TX 78738

Leonardo

Job Details: 12/15/2021

Arrived on site to test unit for broken element. Found broken broil. test unit and unit test good job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS0

Near Killeen, TX 76549

Job Details: 12/15/2021

Arrived on site to install previously ordered bulb and socket. Unit now functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/15/2021

"Arrived on site to test unit for right side RC door not set properly. Found thimble not inserted into door properly causing it to be stubborn to close and open, also causing it to sit higher than usual. Set thimble properly, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Austin, TX 78703

Luis

Job Details: 12/15/2021

"Arrived on site for ice build up in freezer section. Found right side of door not closing correctly,removed door slide not fully retracting,adjusted slide tested slide operation good. Added adhesive to liner gaps,reinstalled door checked door operation good,checked door seal good."

We serviced a

IKEA DISHWASHER

Model IDT930SAGX0

Near Lakeway, TX 78734

Leonardo

Job Details: 12/15/2021

Arrived on site to test unit for front door panel falling.

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Leander, TX 78645

Lou

Job Details: 12/15/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the directional switch and the tilt switch being defective, I removed and replaced the switches and tested. Unit is operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78744

Jacob

Job Details: 12/15/2021

Arrived onsite for the light bulb not working. Pressed the button for the light to turn on but light would not turn on. Replaced the control and light still did not turn on. Looked at the bulb and saw that it was burned at the bottom of the inside. Let customer know that the bulb needs to be replaced. Customer will find a replacement. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Austin, TX 78744

Jacob

Job Details: 12/15/2021

Arrived onsite for water not dispensing. Tested the unit and didnt hear the valve activate to release water. Replaced valve. Tested the unit and it did not fix the issue. Left the FR door open for a bit and the water start to dispense. Put the temperature above ideal to help with not freezing the water line. Also the unit needed the filter replaced. Customer will replace. No leaks at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Leander, TX 78641

Lou

Job Details: 12/15/2021

"Arrived on site to inspect range cooktop burner not working. Upon further inspection, the customer advised that the middle burner doesnt ignite and ignitors burner flames are too high. I tested the middle burner and found the ignitor arcing, but no flame. I tested the remaining burners and all are operating as designed but with high flames in the low setting. I adjusted the flames and disassembled the middle burner head/cap and found a large amount of cooking grease/oils in between the cap and burner head. I cleaned the cap and burner head and reassembled and retested and unit is operating as designed. I advised the customer that they will have to disassemble the burner head/cap periodically to clean. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, TX 78660

Wesley

Job Details: 12/15/2021

Arrived onsite and repaired dishwasher by replacing burnt power block. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Austin, TX 78724

Robert

Job Details: 12/15/2021

Arrived on call for oven light and not heating. Found heating issue is because control for bake not working. Ordered switch for light. ; ordrng 1 W11256088 (Control) and 1 WP9757262 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Leander, TX 78641

Tommy

Job Details: 12/15/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit wiring harness and customer had new power cord on site. Replaced and tested unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Round Rock, TX 78681

Tommy

Job Details: 12/15/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced control and harness and proceeded to test found unit to now be operating as designed. Job Completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Leander, TX 78641

Kimo

Job Details: 12/15/2021

Arrived onsite for microwave with outer skin separating from the unit. I adjusted the skin of the unit to close the gap and reinstalled it back in place.job complete

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Seguin, TX 78155

Noah D

Job Details: 12/15/2021

"Arrived on site to inspect unit for not turning on at all. Upon inspection found the unit shorted chasing issues, replaced overlay and wasnt able to turn on unit. Checked control and diagnostic light was no longer on. Checked voltage and polarity with no issue, overlay resistance checked correctly. Ordering correct controlOffice to reschedule ; ordrng 1 W11089308 (CONTROL)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, TX 78745

Tyler L

Job Details: 12/15/2021

"Arrived on site for complaints of LED indicators staying lit. Found no power to the unit. Customer stated that its been with no power for a few days now. Found unit not plugged in. Plugged in unit and power was restored. Outlet is very loose, plug may be coming out on its own. Advised customer to use a different outlet or have issue corrected by electrician. Ran unit thru factory diagnostics twice, with customer, and found the unit passed. All indicators are responding normally. No leaks detected, job complete."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050RES0

Near San Marcos, TX 78666

Tyler L

Job Details: 12/15/2021

Arrived on site for complaints of unit not washing properly. Ran unit and found the wash motor not engaging. Started to pull unit out and found it will not pull out all the way due to the power cord being hard wired into the house. Took picture. Advised customer the the repair needed will require the unit to be pulled all the way out. Advised customer to have an electrician correct the issue by installing a new outlet. Office to reschedule.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Round Rock, TX 78665

Jimmy J.

Job Details: 12/15/2021

Arrived on site for freezer lights have gone out LIGHT-LIGHT NOT WORKING. Found freezer module was out causing fridge light to not illuminate. Removed driver led module from freezer and installed new driver led module. Powered on fridge and all lights came on as designed. Job completed.

We serviced a

GE REFRIGERATOR

Model DFE28JMHCES

Near Leander, TX 78641

Tommy

Job Details: 12/15/2021

Arrived onsite for refrigerator stopped cooling. Upon arrival found unit rc evap frosted found unit element kicks on in diagnostics. Went to rear and tested thermistor at control found it reading as below freezing as it was frozen over but control not adjusting. Replaced control and unit is now operating as designed. Job Completed.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78756

Robert

Job Details: 12/15/2021

Arrived on call to replace heater. After replacing the heater dishwasher. No leaks detected at time of service.

We serviced a

KENMORE DISHWASHER

Model 665.14312N412

Near Austin, TX 78750

Justin

Job Details: 12/15/2021

"Arrived on site for a dishwasher leaving soap on the dishes after a cycle and having black spots in the tub. Upon further inspection I found the unit had mold inside, which is what the black spots were. I then put the unit into diagnostics mode and found stored error code F7E1 for not heat. I ran a diagnostics cycle and found the unit ran through as designed. I monitored amp draw to the heater and found it drew none. Upon further inspection I found rust and burnouts on the element. Due to this I am ordering the element to replace. Office to reschedule.; ordrng 1 W10518394 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Buda, TX 78610

Luis

Job Details: 12/15/2021

"Arrived on site for water leaking. Diagnosed a frozen drain,removed ice build up,defrosted drain checked water flow through drain.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC42QTS00

Near Austin, TX 78731

Luis

Job Details: 12/15/2021

"Arrived on site for cooling complaint. At time of visit unit cooling,ran diagnostics all test passed,checked freezer evaporator frost on all coils,power cycled unit found compressor not powering on,checked voltage to inverter good. Diagnosed a defective inverter,replaced inverter powered unit on compressor powered on.

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Round Rock, TX 78681

David S

Job Details: 12/15/2021

"Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the unit full of water. I removed the water and gained access to the drain line,I blew through the line and found it clear. I inspected the drain pump and found it clogged with debris. I cleared the drain pump and reassembled the unit. I tested the unit and it is now working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Leander, TX 78641

Kimo

Job Details: 12/15/2021

Arrived onsite to install previously designed parts. I removed ice maker and installed new one tested unit and found that it did not fill with water I checked fill tube and found it frozen. I replaced fill tube and tested unit again and still no change. I the installed control and tested unit and found that the unit is now operating as designed.job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Austin, TX 78753

David Z

Job Details: 12/15/2021

"Arrived on site to follow up on washer that appeared to be getting stuck in cycles at 54 mins remaining. Customer advised me they cut back on soap some, but there are still suds present. Advised to further decrease amount of soap used, and to run affresh through the unit. I removed the lid and cleared the pressure line. There were no errors present, however the unit isnt making any noise when buttons are pressed. I let the customer know to give the unit some time and that the timer isnt real time, so if unit is rinsing or repeating due to suds or not being able to read water clarity, it may take time to count down.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Austin, TX 78731

Matthew

Job Details: 12/15/2021

Arrived on site for unit not making ice.and unit making humming noise. Inspected unit and noise is coming from fill valve. Fill valve checked out good. Found no water coming in from supply. Found supply hose valve turned off. Restored supply line. Tested unit and unit operates a designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Dripping Springs, TX 78620

Kevin

Job Details: 12/15/2021

"Arrived on site and inspected dishwasher and found customer is experiencing residue on dishes. Customer drinks green tea and dishwasher will not clean it off of coffee cups. Took one of the coffee cups applied dishwasher detergent directly to it, then run it under hot water directly under kitchen faucet and tea stains still do not come off.

We serviced a

GE WASHER

Model GFW490RSK0WW

Near Buda, TX 78619

Kevin

Job Details: 12/15/2021

"Arrived on site and inspected washer and found loud noise coming from rear of tub assembly. Did not see any issues with springs or dampers. Sent multiple videos to SW. Washer bearing or basket and trunnion are likely failing.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Del Valle, TX 78617

Scott

Job Details: 12/15/2021

Arrived on site for washer not spinning out load properly. Ran diagnostics. Got over suds and motor rpm error . Getting high resistance on motor . Ordering motor and cap. No water leaks detected at time of service. Call to set return ; ordrng 1 W10677717 (Motor) and 1 W10866238 (Cap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Austin, TX 78744

Tyler L

Job Details: 12/15/2021

"Arrived on site for install of new UI. Found that the part was not received. Also found the control board is burnt. Took picture. Will need new control board, UI, and UI housing. Office to reschedule.; ordrng 1 W10918487 (Housing) and 1 W11306302 (Control)"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS

Near Austin, TX 78738

Leonardo

Job Details: 12/15/2021

Arrived on site to replace start switch. Replaced switch everything getting power but motor not working. Will order new motor and switch and 2 hours job ; ordrng 1 W10439651 (Motor) and 1 9871829 (Switch) and 1 2hour (2 hour)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, TX 78758

David Z

Job Details: 12/15/2021

"Arrived on site to follow up on icemaker not producing ice. On arrival I found a couple of cubes wedged inbetween the icemaker and bail arm, and this was not allowing it to finish a harvest cycle. I removed the ice and jumped it to a harvest. Found several pieces of styrofoam in the mold and fill cup. Cleared the foam. Unit now working as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOS92EC0AS03

Near Dripping Springs, TX 78620

Kevin

Job Details: 12/15/2021

Arrived on site and found saved error code for F5E1 door lock error. Set oven to preheat and found internal temperature is 375 when oven reached 350 oven turned off heat turn back on it 330?. After watching oven heat cycle a few more times ended bake cycle and allowed oven to cool and lower turned off. At this time oven is operating normally cannot duplicate customers experience.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near San Marcos, TX 78666

Tyler L

Job Details: 12/15/2021

"Arrived on site with JI to remove dryer and inspect washer for leaks. Found the tears in the bellow was the only issue. Installed new bellow and tested unit. Unit tested good. No water leaks detected, unit functioning as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near San Marcos, TX 78666

Jacob

Job Details: 12/15/2021

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Clifton, TX 76634

Jonathan M

Job Details: 12/15/2021

Arrived on site for a cooktop that has high flames. Inspected unit and work area. Tested all the burners and all the burners were seemingly functioning as designed. The customer advised that she was just concerned about her temperature is because the unit seems to burn things on certain temperatures. I did instruct the customer that she needs to fiddle with the temperature adjustment knobs in order to get the proper heat that she needs and that she will eventually get used to the way her unit cooks. Tested all burners and the burners are all working as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Austin, TX 78701

Jacob

Job Details: 12/15/2021

Arrived onsite for unit not heating after 2 and half minutes. Pulled the unit down and replaced the diode. Tested the unit once again and the unit did heat but only lasted for 2 minutes and then stopped heating Called tech line. Said to check the cooling fan behind the control to be sure its turning on when using the unit. Possibly the fan could be stuck or something is not connected to get the powering on. Ordered fan and control. got sr#7732500471. Office to reschedule ; ordrng 1 W11496269 (Pcba control) and 1 W10533503 (Cooling fan)

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Austin, TX 78759

Justin

Job Details: 12/15/2021

"Arrived on site for a washing machine that would not turn on. I tested the unit and could not get it to power on. Although, I could get it into diagnostics mode. I found stored error code F6E2 for UI to ACU miscommunication. I could not get it to do the HMI test nor a diagnostics cycle. I tested the voltage at the wall and found it good. I gained access to the control and found voltage good there too. I also found good VDC going to the console. This indicates a faulty console. I installed the new console. I then put the unit back into diagnostics mode and cleared the error codes. I ran a diagnostics cycle and found the unit now working as designed. No leaks observed at the time of service. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Austin, TX 78703

Jacob

Job Details: 12/15/2021

"Arrived onsite to replace the sump and motor. Replaced the sump and move. Did let the customer know about possible leak because there was a lot of mold, and found that elbow on the pump and moving connecting to the manifold was broken. Also customer wanted kick plate replaced. ; ordrng 1 W10871196 (Kick plate) and 1 W10861745 (Tube feed)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Austin, TX 78757

Luis

Job Details: 12/15/2021

"Arrived on site for no lights. Diagnosed a defective side wall led module,replaced side wall led module all leds working as designed.

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS00

Near Austin, TX 78746

Justin

Job Details: 12/15/2021

"Arrived on site for a cooktop not lighting properly. Upon arrival the customer stated that they would hold down on the know and slowly turn it. Sometimes the burner would never light, but the could smell gas and see the unit sparking. This is an intermittent issue. I tested the unit several times and could replicate it on the front two burners. I inspected the burned heads and caps. I found no failure. Due to this I am ordering a regulator to install. Office to reschedule. ; ordrng 1 W11087445 (Regulator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Cedar Creek, TX 78612

Scott

Job Details: 12/15/2021

"Arrived on site for no cool fridge . Both sections room temp. Found compressor not running but humming noise. Ordering oilless gauges, non uv drier, nitrogen, compressor kit, and both evaporators. No water leaks . Weight 3-4 hrs call to set return ; ordrng 1 Oillessgauges and 1 NonUVadrier and 1 Serviceport and 1 W11130330 (Evap) and 1 W11032200 (Evap) and 1 W11393142 (Compressor) and 1 Compressorkit? and 1 Nitrogen and 1 Weight3-4hrs"

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Austin, TX 78738

Leonardo

Job Details: 12/15/2021

Arrived on site to test unit for no power. Test unit and found unit getting correct voltage. Will order new display and module office to reschedule needs autho ; ordrng 1 Wpw10396615 (Display)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Wesley

Job Details: 12/15/2021

Arrived onsite for dryer with long dry times and determined that there is an airflow blockage. Removed obstruction from dryer vent and advised that there may be further obstruction in the venting to the roof. All else checks good.

We serviced a

MAYTAG DRYER

Model MGDB850WQ0

Near Austin, TX 78748

Kevin

Job Details: 12/15/2021

"Arrived on site and replaced belt diagnosed on previous visit, after replacement dryer is working properly,job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Bastrop, TX 78602

Scott

Job Details: 12/15/2021

Arrived on site for right front know not turning . Found valve twisted and stuck . Replaced mani foil and used liquid leak detector on all connections . All burners are lighting and no gas leaks detected at time of service. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Round Rock, TX 78665

Jimmy J.

Job Details: 12/15/2021

"Arrived on site for FREEZING OVER INTERIOR IN VENT LEAKING WATER UNDER THE DELI DRAWER (SAME ISSUE AGAIN). Gained access to bottom bulkhead of fridge by removing bottom shelving system and used a towel to dry all the water from underneath. Found ice built up at the drain. Inspected valve and filter to ensure all water lines were seated properly and they were. No ice build up was anywhere near the filter and valve, just the drain. Took pictures of both areas in quick pics for documentation. Partially reassembled and used customers coffee mug to run water through dispenser to check for any leaks at the valve or filter while water dispenser dispensed. No leaks detected at filter or valve. The drain must have collapsed inside the lining of the fridge due to the continued frost and water build up the customer continues to experience at the drain.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Austin, TX 78759

Justin

Job Details: 12/15/2021

Arrived on site to install previously diagnosed parts. I installed the parts and the noise was no longer present. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78702

Jacob

Job Details: 12/15/2021

Arrived onsite for unit not drying the clothes completely. Tested the unit and the unit is working as it should when cooling down and giving the end signal. Let tenant know that if the load is not big enough to hit the sensor bar within the unit then the unit will do a flash dry. Let tenant know to use the timed dry for optimal drying. No issues at this time. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WEE510S0FS2

Near Del Valle, TX 78617

Scott

Job Details: 12/15/2021

"Arrived on site for oven not heating . Checked harness, fuse and element , all checked normal. Found oven relay sticking . Ordering control , May need panel . Call to set return.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Round Rock, TX 78664

Wesley

Job Details: 12/15/2021

Arrived onsite and found damper door failed. Replaced damper door to repair fridge cooling and,Unit is now operating as designed

We serviced a

GE RANGE

Model JGBS23DEM4BB

Near Seguin, TX 78155

Noah D

Job Details: 12/15/2021

"Arrived on site to inspect unit for a gas smell. Upon inspection found the unit worked normally and was not leaking. Tested unit and found when baking the oven gave off a weird smell from some kind of external substance burning off. No apparent debris was found, All gas parts worked normally.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Seguin, TX 78155

Noah D

Job Details: 12/15/2021

"Arrived on site to inspect unit for not spinning and grinding noise. Upon inspection found the unit did spin and all functions seemed to work normally, added load of clothes and ran full diagnostic cycle, only error code was for overloading. Tested fully and found no issue. cleared codes. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Pflugerville, TX 78660

Wesley

Job Details: 12/15/2021

Arrived onsite and reset the icemaker. And found motor function to be operating. No Obvious broken wiring to the door. Advised customer to call back in event of ongoing lack of production and we will replace the icemaker. All else checks good

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS

Near Driftwood, TX 78619

Kevin

Job Details: 12/15/2021

"Arrived on site and found complaint was concerning wash motor, previous technician found error for wash motor, found saved error for wash motor again. Attempted to run a diagnostic cycle and found wash motor is not running. Replaced wash motor, inspected valve and found grit on valve screen and replaced valve also. Dishwasher is now running normally, Wash motor should have been replaced on previous visit, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Briarcliff, TX 78669

Leonardo

Job Details: 12/15/2021

Arrived on site to replace console control board and blower. Replaced all parts test unit and unit preheated to 350 job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSRY25CVMS01

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/15/2021

Arrived on site for NOT MAKING ICE. EVERYTHING IS KEEPING COLD AND WORKING FINE. Found optics red led blinking when left control optic door was shut. Inspected ice mold and found heavy flaking inside.Removed control and ice maker and installed new control and ice maker. Optics now keeps red led lit when left door is shut. Let customer know to dump ice tomorrow morning then it will be safe to use for drinks after that.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Cedar Park, TX 78613

Kimo

Job Details: 12/15/2021

Arrived onsite to install previously diagnosed parts I gained access to the main control and replaced it with an new control. The I removed and replaced the ui as well. After this I plugged unit back in and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Canyon Lake, TX 78133

Andrey

Job Details: 12/15/2021

"Arrived on site to test unit for no cool in RC, tested unit found RC at 56 degrees, exposed FC evap, FC has a goo frost pattern, fan service test 3 but evap fan did not start, check voltage at main board fan receiving 13.7 VDC , baffle getting proper voltage to at 120VAC, recommend replacing baffle and evap fan with thermistors, office to reschedule ; ordrng 1 W11224591 (Evap fan)"

We serviced a

WHIRLPOOL RANGE

Model WFE530C0ES1

Near Temple, TX 76502

Tyler

Job Details: 12/15/2021

"Arrived on site for range not reaching desired temps in oven. Upon arrival confirmed complaint. Tested resistance to elements, and oven sensor. Tested resulted as follows ( sensor 1.08k ohms, bake el. 26.3ohms, broil el. 16.3ohms). Home was 74 degrees on arrival. Found no error codes stored. Started preheat at 5:32pm, Took 14 minutes to reach 370 during preheat on my thermostat and 14 minutes for control to register unit was at 350. At 5:59pm that unit reached down to 338. Found average temp over full 30 minute heat cycle was a steady 354 degrees when set to 350. At time of service unit is functioning as designed. Call complete collected service fee"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cedar Park, TX 78613

David S

Job Details: 12/15/2021

"arrived on site for W11025593dishwasher not drying. I inspected the unit and work area. I found fault codes, FAE2 vent wax motor fault. F5E1 door stuck open. I ran a diagnostics cycle and found the heating element coming on during step six but I could not feel any air flow during step 4. I gained access to the vent wax motor and found it plugged in. I am ordering the vent wax motor to complete the repair. The office will reschedule.; ordrng 1 W11416460 (Vent wax motor)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS02

Near Leander, TX 78641

Kimo

Job Details: 12/15/2021

"Arrived for oven not going into bake. Upon inspection found that the unit would just flash operation not available when asked to do anything. I attempted to restore unit and found no change. Which points to there being and issues with the control board due to a power outage. I installed new control and tested unit and found that the unit is now operating as designed.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Leander, TX 78641

Tommy

Job Details: 12/15/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit fan. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78731

Matthew

Job Details: 12/15/2021

Arrived onsite to replace previously diagnosed parts. Replaced both cold and hot inlet valves. Replaced valves and tested. Unit is functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Georgetown, TX 78626

Jonathan S

Job Details: 12/15/2021

Arrived on site for refrigerator not freezing items. Inspected unit and work area. Gained access to evaporator and found incomplete frost pattern. Found sealed system issues. Will need to check sealed system pressure. Will return with parts on hand if needed. Attempted to contact tech support and was not able to get through. Office to schedule return when ETA is available. ; ordrng 1 2188823 (Evaporator) and 1 W10879296 (Compressor) and 1 W10771114 (Drier)

We serviced a

MAYTAG WASHER

Model MVW7230H0

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/15/2021

"Arrived on site for washer not filling with water. Inspected unit and work area. Performed diagnostics, checked fault codes and found F8-E1 no water. Performed component activation and tested inlet valve and found no cold water. Measured voltage to valve and found 120 volts. Found failed inlet valve. Removed failed inlet valve and installed new. Performed diagnostics mode and tested operation. Found unit working as designed. No water leaks detected.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, TX 78722

David Z

Job Details: 12/15/2021

"Arrived on site to follow up on washer not spinning out clothes. Examined suspension and gearcase for failures. Found no gearcase oil or evidence of failure in suspension. Found unit teetering a bit on a diagonal axis, resolved by leveling. Calibrated unit and tested a load of wet towels. Ran and verified unit is running and spinning as designed. Advised customer that balance is critical in this unit for proper operation. If unit stops, I recommended to adjust load and run drain and spin. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Buda, TX 78610

Luis

Job Details: 12/15/2021

"Arrived on site for no ice. Removed bucket found twist tray warped,ran diagnostics tray not advancing unit will need a new icemaker ; ordrng 1 W11557001 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Paige, TX 78659

Scott

Job Details: 12/15/2021

"Arrived on site for washer not powering up. Getting correct voltage at outlet . Found control dead . Replaced control . Ran calibration and diagnostics wash. All checked normal. No errors after replacing control. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lago Vista, TX 78645

Lou

Job Details: 12/15/2021

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis and Whirlpool recommendations, I removed and replaced the gearcase and splutch assembly and calibrated the unit. When I removed the pulley from the splutch assembly, I found gearcase oil on the cam and gearcase spindle. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Austin, TX 78746

Luis

Job Details: 12/15/2021

"Arrived on site for water leaking. Found water leaking from inside of filter housing diagnosed a defective filter housing. Replaced defective filter housing,tested water dispenser no leaks

We serviced a

AMANA RANGE

Model AER6603SFS2

Near Cedar Park, TX 78613

David S

Job Details: 12/15/2021

Arrived on site for oven being out of range. I inspected the unit and work area. I found the oven light would not turn off. I found the door switch good. I replaced the control. I tested the oven bake at 350 with a thermal couple and found it heating as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Blanco, TX 78606

Andrey

Job Details: 12/15/2021

"Arrived on site to test unit for not heating properly, tested unit found upper oven reading 77 and lower at 72, per heated both ovens to 350 and used thermal coupling to measure temp and got a steady reading of 350, upper oven took about 10 min to reach 350 and lower about 15 minutes, both oven reignited multiple times to maintain proper temp, unit all running as designed, customer was using after market thermostat, showed customer in owners manual that it is not recommended, also advised customer about calibration option in unit that would help her with items cooking to slow or fast, called tech line to present my findings got Sr#7732500788, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QTS00

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/15/2021

"Arrived on site to, install previous diagnosed part. Removed failed filter housing and installed new. Tested water dispenser operation. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Pflugerville, TX 78660

Wesley

Job Details: 12/15/2021

Arrived onsite and found faulty bake ignitor. Replaced ignitor and tested unit. All checks good. Unit is now operating as designed.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Manor, TX 78653

Matthew

Job Details: 12/15/2021

"Arrived onsite to replace previously diagnosed parts. On arrival pierced dryer (unit unplugged) and recorded 65 psi. Recovered refrigerant. No suspected leak, but potential restriction at dryer. Replaced dryer and inserted access valve. Pulled vacuum and held. Charged unit per spec and did not equalize. Had low side negative 28 and high side 75. Potentially clogged cap tube. Replaced dryer again with truck truck and ran pressure test. Unit still would not equalize. Removed cap tube from evaporator side and charged with refrigerant (nitrogen not available) refrigerant entered system and recorded 75 psi however did not make it through the cap tube. Called tech line for assistance. Cap tube has restriction. Tech line recommended returning with nitrogen and charging to 140 psi and see if it blows threw the cap tube. Provided SR#7732500672. Will need to return with nitrogen. Office to reschedule. ; ordrng 1 W11506635 (Valve) and 1 Wpw10143759 (Uv dryer) and 1 Nitrogen (Nitrogen) and 1 2hrmin (2HR min)"

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XSS00

Near Austin, TX 78746

Justin

Job Details: 12/15/2021

"Arrived on site for a cooktop getting an F25 error code when trying to use the left two burners. Per the tech sheet I gained access to the inside of the unit and found all wiring correct with no damage, therefore I replaced the module. I then powered back on the unit and it was throwing an F47 error code. This indicates a faulty UI. I tried to calibrate the unit, but the UI ended up failing and not coming back on. I gained access to the inside of the unit again and found all wiring correct. We installed a faulty module and it threw out the UI. Due to this I am ordering another module and UI to install. Office to reschedule.; ordrng 1 W10857232 (Module) and 1 WPW10396615 (UI)"

We serviced a

KENMORE FREEZER

Model 253.448336

Near Austin, TX 78738

Kevin

Job Details: 12/15/2021