We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE01
Near Georgetown, TX 78626
Gerry C
Job Details:
08/08/2022
"Arrived to instal previously diagnosed and ordered part. I applied the strengthener to the drip pan and ensured the bow was corrected. The interior of the unit was cold and dry as expected, after correction from prior repair. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details:
08/08/2022
Arrived onsite and found complaint of water catching on the shield and dripping after cup is removed. Advised customer that the shield can retain water and drip. Advised that a tube extension could be used to eliminate the dripping. Also advised and instructed on the water cooling reservoir design and limitations.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, TX 78660
Wesley
Job Details:
08/08/2022
"Arrived onsite for unresponsive and found bad latch and control. Repaired by replacing the latch and the control, all checks good. Unit is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Pflugerville, TX 78660
Wesley
Job Details:
08/08/2022
Arrived onsite for stuck filter and provided customer instruct on changing the filter. Customer unable to remove filter without instruction. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Scott
Job Details:
08/08/2022
"Arrived on site , replaced element . Ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Buda, TX 78610
Kevin
Job Details:
08/08/2022
"Arrived on site and inspected washer and found customer hears Screeching noise during the beginning of the spin cycle. Disassembled washer and did not see any issues but gear case maybe starting to leak oil. Replaced gear case, cam kit, and belt, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78723
Wesley
Job Details:
08/08/2022
Arrived onsite for burnt power block and repaired dryer by replacing power block all checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Georgetown, TX 78633
Lou
Job Details:
08/08/2022
"Arrived on site to inspect washer load & go not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing no error codes. Manually tested the detergent dispenser and it dispensed the detergent. I demonstrated to the customer as well. I removed the dispenser and found it leaking detergent as well. I replaced the dispenser and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details:
08/08/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps,in the FC=66 degrees & RC=54 degrees. Placed my gauges in the sealed system and tested the unit and found the compressor extremely hot to touch. The equalized pressures were good at 47psi. I tested the unit in diagnostics test #4. In subtest 3 pressures were high on the low side measuring at 325psi and -10 on the high side (photo). In subtest 4, low side =225psi and high side =+2 (photo). In subtest 5, low=275psi & high=-1. I inspected the FC and RC evaporators and found a ball of ice on both cap tubes and also found the suction line in the RC section badly corroded (photos). As I began to separate the cap tube from the suction line at the back of the unit, the cap tube broke (photo). I contacted techline and spoke to Bruce and advised of the complaint and my findings. Bruce provided SR#7734304397 and read a disclaimer. Bruce advised that the unit would be sent to engineering for review and someone would contact the customer in 24-48 hours. I advised the customer of my conversation with the manufacturer and provided them with the SR#. Unit reassembled and left unplugged for safety. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Round Rock, TX 78664
Vincent
Job Details:
08/08/2022
"Arrived on site for washer inspected unit and work area. Tested unit in diagnostics and there where no stored error codes. I then tilted unit backwards and found oil all over the gearcase area. I replaced the gearcase belt splutch kit,actuator, and tested capacitor and it was not reading to specs.Re assembled unit ,tested and unit is operating as designed. Job completed. No leaks detected at the time of service."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Cedar Park, TX 78613
Vincent
Job Details:
08/08/2022
Arrived on site for washer. Inspected unit and work area. Entered diagnostics and found no stored error codes. I then tested unit and found stator noises. I gained access to stator and found a bolt that hold the stator in place had backed out and was free spinning. I reinstalled bolt and then tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID RANGE
Model KDTE204KPS0
Near Pflugerville, TX 78660
Kimo
Job Details:
08/08/2022
Arrived onsite for rand with bundle of wires sticking out from under control panel. Upon inspection I found that the wiring was good no exposed wires or pinched wires.I checked the functionality of the unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Wesley
Job Details:
08/08/2022
Arrived onsite for no ice and found water not turned on to unit. Turned water on to unit. All checks good. Advised office on repair.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Austin, TX 78744
Scott
Job Details:
08/08/2022
"Arrived on site , replaced control. Preheated oven , all checked normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Hutto, TX 78634
Kimo
Job Details:
08/08/2022
Arrived onsite for range with a front right burner that is not working. Upon inspection I found that the front right burner was burnt out. I replaced the burner and tested the unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Kimo
Job Details:
08/08/2022
Arrived onsite for a rang that has a dented control panel. Upon arrival I installed new panel and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Temple, TX 76502
David Z
Job Details:
08/08/2022
"Arrived on site to diagnose refrigerator not cooling. On arrival customer said freezer was cooling, but RC was not. Found evidence of an air leak around FC door, which allowed excess moisture to freeze in the return vents. Steamed ice out to allow unit to return to normal function and verified proper airflow. Unit is also in the garage, and is not a garage approved unit. Failures can also be due to cabinet getting overheated. Advised customer of findings and to make sure doors are fully closed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Temple, TX 76502
David Z
Job Details:
08/08/2022
Arrived on site to install new heater per SP W11540964. Installed new element and tested unit. Verified no water leaks or damage. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Johnson City, TX 78636
Andrew
Job Details:
08/08/2022
"Arrived on site to replace element per special project. Replaced element, unable to test as customer had unit pulled out and completely disconnected from power, drain and water. Also had wash motor removed. Did find old element had bushings missing causing leak. Obvious signs of leaks from element onto wash motor and framing. Recommend replacing sump assembly. Advised customer to contact whirlpool for additional repairs. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Blanco, TX 78606
Andrew
Job Details:
08/08/2022
"Arrived on site to test unit for not washing. Found drain pump not connected. Secured connection, tested unit, unit ran diagnostics no problem. Put unit into normal was cycle and unit advancing as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakeway, TX 78738
Luis
Job Details:
08/08/2022
"Arrived on site. Defrosted evaporator replaced harness,thermistor,control and ui powered unit on,compressor and fans powered on good air flow."
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Leander, TX 78645
Vincent
Job Details:
08/08/2022
"Arrived on site for cooktop, inspected unit and work area. Tested unit and found right burner not igniting correctly. I replaced the burner head and same issue. I turn on all burners and found air draft blowing towards the left of the unit and not letting the burner ignite very well. I called thechline and spoke to Kirt SR#7734306232 and I explained of what I found, thechline said to test it with a pan and see how it reacts, and it was better. Unit is operating as designed and there not much to do with the air draft. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lago Vista, TX 78645
Vincent
Job Details:
08/08/2022
"Arrived on site for dishwasher heater replacement. Inspected unit and work area. Ran unit in diagnostics mode, no error. Gain access to the the heating element Installed new heating element and ran unit in test mode. No water leaks detected during service.job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lago Vista, TX 78645
Vincent
Job Details:
08/08/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to element and replaced it with new one. I then tested unit in diagnostics and tested good. No leaks where observed during service. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details:
08/08/2022
Arrived on site to install heating element due to recalled gold colored bushing element and dishwasher. Upon arrival confirmed issue in Maid required repair Denver assembled and tested unit and found unit functioning as designed with no leaks call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Joe Z
Job Details:
08/08/2022
Arrived onsite for Freezer Light Not Working - SP W11460554F - Special Project S191AQ - PRE-ID W10695459 . Upon arrival inspected unit and found FC led out. Replaced FC module. Unit now operates as designed. Called techline. Tech gave SR#7734303633
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bastrop, TX 78602
Joe Z
Job Details:
08/08/2022
Arrived onsite for F8E4 - Error Code. Upon arrival inspected unit and got F8-E4 float switch open/ overfill. Found water leaking from copper fill line. Advised customer that this I a plumbing issue and need to contact a plumber. Recommend to customer to have copper line replaced with flexible hose. Uploaded pic on SD
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Kyle, TX 78640
Leonardo
Job Details:
08/08/2022
Arrived on site to test unit for oven temp not getting to 350?. Test unit and found bad sensor. Replaced sensor test unit and calibrated unit to average to to be between 350-365. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details:
08/08/2022
Arrived on site to test unit for unit not sitting correctly. Test unit and found bracket broken. Replaced bracket and screws and leveled unit correctly job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Killeen, TX 76542
Tyler
Job Details:
08/08/2022
Arrived on site for refrigerator needing previously diagnosed sold system. Upon arrival uninstalled dryer as well as compressor but during refrigerant recovery found all refrigerant had recovered. Installed uv dryer and compressor then pulled vacuum after charging unit with 140 psi of nitrogen. Confirm there are no leaks in the system and recharge system at 5.25 ounces of refrigerant per manufacture specs. Found unit functioning as designed and inform customers allow 24 hours to stabilize temps. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spicewood, TX 78669
David S
Job Details:
08/08/2022
Arrived on site to install previous diagnose part. I gained access to the control and replaced it with new. I calibrated the unit and ran a diagnostics cycle. The unit is working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Spicewood, TX 78669
David S
Job Details:
08/08/2022
Arrived on site for rack wheels being broken. I inspected the unit and work area. I replaced the left mount with new. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorena, TX 76655
Jonathan M
Job Details:
08/08/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customer dishwasher falls within the parameters of the service pointer. I replaced the heater and ran the unit through an auto test. The unit ran as designed with no leaks present. Advised the customer to keep it on the unit over the first few cycles just to be sure that everything is working properly. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Marcos, TX 78666
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for humming noise, tested unit found unit is pushed back all the way causing water line to vibrate against unit body, creating humming noise, pulled unit 1 inch away from wall the secured water line properly, noise is now gone, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near McGregor, TX 76657
Jonathan M
Job Details:
08/08/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customer dishwasher falls within the parameters of the service pointer. I replaced the heater and ran the units through an auto test. The unit ran as designed with no leaks present. Advised the customer to keep it on the unit over the first mo cycles just to be sure that everything is working properly. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Gatesville, TX 76528
Jonathan M
Job Details:
08/08/2022
Arrived onsite for a n oven that had th inner glass of their lower oven shatter. Inspected unit and work area. Did confirm the issue was due to thermal expansion and a faulty piece of glass. Removed all glass and replaced the inner glass. Tested the unit on a 400?F bake cycle. The unit began to work as designed. Call complete.
We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Austin, TX 78733
Leonardo
Job Details:
08/08/2022
Arrived on site to test unit for unit leaking. Test unit and found water coming from bottom of the unit. Test unit and found broken fill valve and unit not draining and unit completely dead. Will need new fill valve and control and ui and drain motor
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78130
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for filling and not washing, customer stated that there is detergent on his clothes when cycle completes and it does not agitate, put unit into diagnostics, found all components running properly, customer put a load of clothes in washer, noticed that it was not loaded properly, advised on proper loading procedures, customer also dumped detergent all over the agitator also not correctly, advised customer to put detergent on bottom of tub before loading clothes, opened to cover and showed customer that the agitator is working properly, call tech line and to document my findings, SR#7733898682, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near New Braunfels, TX 78130
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for frost buildup, tested unit for FC thermistor out of range, exposed evaporator and found defrost system failure, tested heater and got good resistance, inspected door gaskets and both are sealing good, replaced thermistor and control as precautionary, powered on unit, evaporator fans running good, defrost heater is heating, unit developed a good frost pattern, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near New Braunfels, TX 78132
Andrey
Job Details:
08/08/2022
"Arrived on site to replace heating element, per service pointer, replaced heater leveled unit, tested unit unit now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78132
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for not dispensing water or making ice, tested unit found water is turned off behind unit, turned water on and all water functions returned, ice maker ran cycle and filled with water, unit is now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GM0
Near Canyon Lake, TX 78132
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for not drying dishes, customer stated that dishes are wet mostly plastic, put unit into diagnostics, no error codes present, all components are functioning properly, heating element is getting hot, noticed that customer was not using rinse aid, advised customer that unit is designed to work with rinse aid for best results, customer will purchase and will monitor if no improvement is not achieved customer will call back, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Manchaca, TX 78652
Leonardo
Job Details:
08/08/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
MAYTAG ICE MACHINE
Model MIM1554XRS2
Near Austin, TX 78732
Luis
Job Details:
08/08/2022
"Arrived on site for no ice. Ran diagnostics all test passed,ran unit through a normal operating cycle,ice slab formed found ice thin,removed cover to harness found broken wire on water sensor unplugged sensor advised customer to monitor if same issue will need to replace harness and water sensor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78730
Luis
Job Details:
08/08/2022
Arrived on site. Unit freezing correctly and ice bin full
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Austin, TX 78757
Matthew
Job Details:
08/08/2022
Arrived onsite for washer not spinning clothes out and not beginning cycle. Upon arrival found unit with error code. Tried power cycling unit but unit did not want to begin any cycle. Unit would only work in diagnostics test. Unit control was failing. Replaced control. With control replaced tested unit. Unit is not functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived on site and found there is ice behind fresh food evaporator cover. And test 128 shows control board is version 4.0.0. Per service bulletin replaced control board and fresh food evaporator cover. Both are covered under Scode 27311, Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW4
Near Blanco, TX 78606
Andrew
Job Details:
08/08/2022
Arrived on site to test unit for soap still present in dispenser. Found no stored error codes. Valves opening as designed. Detergent pump engaging properly. Advised unit runs off same concept as load n go. Unit will dispense soap according to load sensed. Advised customer to download app and get units connected to WiFi. No leaks detected. If unit needs repairs in future will need two man. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Blanco, TX 78606
Andrew
Job Details:
08/08/2022
"Arrived on site to test unit for RC gasket not sealing properly. Formed gasket with heat gun, unit sealing properly. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived on site and inspected dryer and found it is heating properly but airflow is showing restricted, took one picture. Recommend it to homeowner that vent to the exterior be cleaned by a service there is no issue with dryer, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived outside 10 inspected dishwasher and found it is operating properly. Customer says that they have added a water softener recently that appears to have corrected experience. Discussed correct detergent usage, dry expectation and running hot water before starting dishwasher. No further repairs required at this time, job complete"
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Austin, TX 78746
Matthew
Job Details:
08/08/2022
Arrived onsite for range console not functioning. Upon arrival inspected unit. Customer stated cooktop works but no display or oven function. All cooktop burners are functioning. Power cycled unit to check for voltage and display kicked on. Ran cooking cycle at 350 degrees and unit heated without error. Unit is now functioning properly. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78704
Matthew
Job Details:
08/08/2022
"Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Customer stated unit is currently making the noise . Found that customer was experiencing normal operating sounds, compressor and fans. Customer stated too noisy. Called tech line for assistance SR#7734300441. Confirmed unit making normal operating sounds. Referred customer to customer service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Austin, TX 78744
Matthew
Job Details:
08/08/2022
"Arrived onsite for washer not draining properly. Upon arrival inspected unit. Found unit door locked with water in tub. Drain pump not functioning properly. Put in diagnostics and found stored Error code for long drain, door lock, overflow condition, communication error ACU to UI. Cleared codes and replaced pump. Ran auto test and all passed. Ran normal load and al passed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Matthew
Job Details:
08/08/2022
Arrived onsite for dryer making noise. Upon arrival found unit not leveled. Leveled unit and noise stopped. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Belton, TX 76513
David Z
Job Details:
08/08/2022
Arrived on site to diagnose refrigerator with door gasket issue. Found right side RC door gasket was split and the magnet was coming out. Replaced right side gasket and verified proper fitment. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Harker Heights, TX 76548
David Z
Job Details:
08/08/2022
Arrived on site to install new heating element per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Gatesville, TX 76528
Jonathan M
Job Details:
08/08/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the dryer, couplers, compressor and test of the unit. The first time the dryer stem broke so I used a secondary dryer. After a few attempts, was able to get the unit vacuumed down to 30 psi and hold pressure for 15 minutes. Charged up the unit and found the unit running at a 92 psi on the high side and -5 psi on the low side. The unit began to cool and operate as designed. Advise the customer to keep an eye on the unit over the next 30 days to ensure that the unit is working properly. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Moody, TX 76557
Jonathan M
Job Details:
08/08/2022
"Arrived on site for a refrigerator that has a freezer light out. Inspected unit and worked area. Did confirm the customers complaint and the customer advised that the rest of the unit has been acting funky. Replace the freezer module and found no difference in the lighting ability of the freezer section. Open the refrigerator section and found that all the lights were out. Found a defrost issue in the freezer section as well as an issue with the deli user interface being completely blank. I advise the customer that their issue appears to be multiple issues with DC voltage circuit. I power cycled the unit and still found no power going to the LED modules. Spoke to CS and was advised that if the LED power supply board were the issue, the unit shouldve lit up the lights upon return of power. This did not happen. Read the customer of the script about the five door refrigerator LED and power outage issues. The customer advised that they did not want to proceed further with any further repairs due to long list of issues with this unit. The customer will just buy themselves a new unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78132
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for not drying dishes, put unit into diagnostics all components are running good, demonstrated to customer with wet napkin that the element is hot and is running good, advised customer to use rinse aid, run hot water in sink to ensure dish washer I getting hot water and propping door open when cycle completes will help for drying, at this time unit is working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78731
Luis
Job Details:
08/08/2022
"Arrived on site. Found gasket not sealing in liner channel and popping out on bottom corner,added sealer in channel installed gasket to channel,gasket no longer popping out of channel."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78701
Matthew
Job Details:
08/08/2022
Arrived onsite to replace previously diagnosed parts. Replaced drain pump. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Salado, TX 76571
David Z
Job Details:
08/08/2022
Arrived on site to install freezer compartment door to resolve water leak coming from the elbow of the door. Removed and replaced door with new FC door and tested. Verified water leak gone and all working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Georgetown, TX 78628
Gerry C
Job Details:
08/08/2022
"Arrived to instal previously diagnosed and ordered parts. Evacuated system of remaining R600. R/R compressor, Drier and service port. Vacuumed the system down to 310 microns and allowed to sit for an additional 15min. Seeing no vacuum loss I charged the system with MFG prescribed refrigerant charge. Unit started cooling as designed. No water connections to the unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Gerry C
Job Details:
08/08/2022
Arrived to instal previously diagnosed and ordered parts. R/R spark module and tested unit. Operational test good. No gas leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Liberty Hill, TX 78642
Gerry C
Job Details:
08/08/2022
Arrived to inspect no heat. I entered service test mode and found F5E1 and F7E1 stored and proceeded through testing. The heater did not have any current draw during the heater engagement phases of test mode and I removed the unit to test. The heater showed OL. R/R heating element and unit began working as designed. Discussed detergent with CX. Operational test good. No leaks observed during service.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Leander, TX 78641
Gerry C
Job Details:
08/08/2022
"Arrived to instal previously diagnosed and ordered parts. Prior to part installation I inspected the unit and found the microwave oven spacer (required with this install- 17 5/8 cutout) was not installed and the microwave chassis was allowed to sit on the interior cabinet floor divider, which cannot handle the weight of the unit. This causes the chassis to tilt back because the front is supported by the cabinet facing boards that can support the weight and the inner floor sags, causing the upper sides of the chassis to deflect in. The deflection caused the upper vent to bend and in the case of this unit, the sides, adjacent to the door, warped slightly as well, causing the door switches to not actuate unless the door is pressed on. The unit actually heats perfectly, if the door is pressed and it is due to the original installation. I contacted the MFG tech line, tech Robert and advised of my findings. File# 7734297377. I advised the CX of my findings and they will need to contact the builder to have the issue corrected and if any further issues persist, they will contact us."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Andice, TX 78628
Lou
Job Details:
08/08/2022
"Arrived on site to inspect venthood light not functioning on low setting. Upon further inspection, the builder met us at the home and advised that the light functions now. I found the bulb to be a LED and recommended they use a regular bulb in the unit. Also found the on low setting, the bulb produces a hertz flicker and goes away on high setting. I explained to the builder why the hertz flicker occurs. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liberty Hill, TX 78642
Lou
Job Details:
08/08/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Lou
Job Details:
08/08/2022
"Arrived on site to inspect wall oven display jumping. Upon further inspection, the customer advised that the unit control panel display changes time too fast. I found the unit not connected to WiFi. Placed unit in diagnostics and checked error codes and found F6E4. Following the tech sheet, I removed and replaced the main control and assisted the customer in connecting the unit to WiFi. Tested unit and its operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Georgetown, TX 78626
Lou
Job Details:
08/08/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the damper, right RC door gasket, mullion and installed a spacer on the left door inner liner. Using my heat gun, I shaped the door gasket and tested door operations and it is sealing properly. Tested the damper and it is operating as designed. Tested the left door operations and the mullion is functioning properly and the spacer is engaging the left door switch properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78724
Wesley
Job Details:
08/08/2022
Sr#7734299699 arrived onsite for frosting and found unit with air leak causing frosting in freezer. Determined air gap due to cabinet misshapen bottom right corner of the fresh food cabinet. Called techline and reported. Unit set up for review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Wesley
Job Details:
08/08/2022
Arrived onsite for ongoing defrost issues. Exposed evap and found brown supply wire backed up of clip for heater harness. Repaired wire and tested defrost in diagnostics. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Round Rock, TX 78664
Kimo
Job Details:
08/08/2022
Arrived to install previously diagnosed parts. Upon arrival I found that the noise was coming from the diffuser. I replaced it and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78724
Wesley
Job Details:
08/08/2022
Arrived onsite and found unit operating with broken knob stems. Repaired existing knobs to correct functional issue. Knobs stems cracked and non functioning. Claim for replacement knobs denied due to cosmetic classification. Advised customer. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived on site and inspected dryer and found no power showing on display. Checked incoming power and found plug connection into outlet is very loose. After resetting plug power to dryer has returned and Voltage however is good, dryer is displaying F2 E2. Replace control panel and dryer is now working properly, heating and air flow is showing good on airflow meter. Recommend it to homeowner that outlet be addressed by an electrician, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived on site and inspected water and found there is an aroma in the tub. There is no debris in the tub but found no high drain loop. Correct it drain hose and added a loop to hose. Customer already has dishwasher magic to remove smell, no further issues with dishwasher, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived on site and inspected refrigerator and found fresh food evaporator is Fossett over, operator cover was replaced on last visit, checked test 128 and found control board is still showing version 6.0.0. According to service pointer control board needs to be replaced. After replacing control board is now showing version 7.0.0 which is correct. Customer is aware how to defrost refrigerator. New control board covered by S code 27311, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Wimberley, TX 78676
Kevin
Job Details:
08/08/2022
"Arrived on site and inspected refrigerator and found icemaker tray has broken off and is hanging, replaced icemaker and used spacers to secure cover panel it is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Blanco, TX 78606
Andrew
Job Details:
08/08/2022
"Arrived on site to test unit for ice freezing in ice bin and water leaking from separator. Replaced separator, sealed ice chute with Permagum and caulked excessive opening between linear and cabinet. Tested unit, unit working as designed. Water pressure correct at 55psi. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Andrey
Job Details:
08/08/2022
"Arrived on site to test unit for grinding noise, tested unit found rotor screw got loose causing rotor not engage with slider,replaced rotor and slider, put unit into high spin and noticed that the gear case is squealing loud, replaced gear case, tested unit unit no running as designed no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78725
Joe Z
Job Details:
08/08/2022
Arrived onsite for Not Operating or Won't Start - Has Power . Upon arrival ran diagnostics and got F7-E1 tachometer missing or no signal. Control is intermittently not reading motor speed. Need to replace control. Replaced control and test unit. On a auto cycle. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Leander, TX 78641
Vincent
Job Details:
08/08/2022
"Arrived on site for dishwasher. Inspected unit and work area. Set unit in diagnostics and found no stored error codes, ran a diagnostics cycle and found unit running as designed. No water leaks found during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Leander, TX 78641
Vincent
Job Details:
08/08/2022
"Arrived for led lights not working. Inspected unit in work area,Led lights were not working in the RC & FC. Troubleshooting found the left back Led in the RC was bad and center front Led in FC was bad Replaced the Led Refrigerator and freezer, working as designed. No leaks observed during service, Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Vincent
Job Details:
08/08/2022
"Arrived on site to install previously diagnosed parts, inspected unit and work area. Tested unit after installing new UI and Control. Unit is operating as designed at this time. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
David Z
Job Details:
08/08/2022
"Arrived on site to diagnose washer that was not powering on. On arrival found the unit dead, no response from UI. Checked outlet and found good polarity and voltage. Customer said another company came out and diagnosed to control. Found the latch was broken off and bezel missing; ordrng 1 W11545554 (Bezel) and 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Blanco, TX 78606
Andrew
Job Details:
08/08/2022
"Arrived on site to replace previously diagnosed control and UI panel. Unit is a stackable and recommend 2 man. Customer agreed, will need to return with parts and 2nd man. Office to reschedule.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Temple, TX 76504
David Z
Job Details:
08/08/2022
Arrived on site to diagnose washer that would not engage any cycles. Tested unit and found no codes present. If you try to run the unit it just runs a drain loop nonstop. Found no obstructions in the pressure hose. Replaced control due to likely failed pressure sensor on control. Retested and verified all is working as designed. Call complete. ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Pflugerville, TX 78660
Kimo
Job Details:
08/08/2022
"Arrived onsite for microwave that is sparking when in use. Upon inspection I found that the cap ah burnt up the was some damage to the harness as well I called safety and made them aware of my finding and was Id like to do to resolve the issue and got a concessionW13t7n1wp1. Im ordering mag,cap diode, transformer,and harness.office to reschedule.; ordrng 1 W11493408 (TRANSFORMR) and 1 W11335495 (Cap) and 1 W11256462 (DIODE) and 1 WPW10693025 (MAGNETRON) and 1 W11301790 (HARNS-WIRE)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78723
Wesley
Job Details:
08/08/2022
Arrived onsite and found late and strike both structurally damaged and non functioning. Ordering the strike and returning with the lat ch to repair.; ordrng 1 W11457841 (Strike)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details:
08/08/2022
"Arrived on site to inspect wall oven/microwave combo unit leaking warm air from below the oven door. Upon further inspection, the customer advised that there is hot air coming from below the oven door and is warping the drawer under the unit. I researched the owners manual regarding the warming drawer land found that with this particular unit, a warming drawer vent deflector kit must be installed. I am ordering the kit and scheduled return service for 08/13/22. ; ordrng 1 W10536339 (Warming drawer kit)"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Driftwood, TX 78619
Andrew
Job Details:
08/08/2022
"Arrived on site to test unit for smoking. Found control relays were burnt. Attempted to put unit into diagnostics it no functions engaging. Verified control receiving proper voltage but not engaging. Recommend replacing latch, drain pump and control. Spoke with safety team and got coverage Autho:M13T9O0WPL1. Control ordered but not received yet. Ordering new control to highlight part we waiting for. Office to reschedule. SR#7734236380; ordrng 1 W11419171 (Control)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hutto, TX 78634
Kimo
Job Details:
08/08/2022
"Arrived onsite for dryer that wouldnt heat. Upon arrival I was informed by the cx that they had the outlet/wiring inspected by an electrician and it was found to be good. I check for 240vac and found it stable. Upon further inspection I found that all the thermistors/ fuse and cutoff good. The element itself checked good as well. I che the timer and found it good I checked the temperature switch and found it good. Which points me the the centrifugal switch. I am ordering 1x drive motor, blower wheel and housing. Just in case office to reschedule. ; ordrng 1 279827 (MOTOR-DRVE) and 1 WP694089 (WHEEL) and 1 WP8577230 (HOUSING)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Hutto, TX 78634
Kimo
Job Details:
08/08/2022
"Arrived onsite for a MW that is no longer heating upon inspection I found that the unit had a blower diode and possibly damaged cap and mag. I am ordering the mag,cap,and diode to be replaced together. Office to reschedule ; ordrng 1 W11493408 (Mag) and 1 W11256462 (DIODE) and 1 W11335495 (CAPACTR-MG)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Kyle, TX 78640
Leonardo
Job Details:
08/08/2022
Arrived on site to test unit for unit not heating. Test unit and found bad high voltage. Will need to replace magnetron cap and diode. Office to reschedule ; ordrng 1 WPW10693025 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bastrop, TX 78602
Joe Z
Job Details:
08/08/2022
"Arrived onsite for Not Cooling-can hear it running . Upon arrival,inspected unit and found hot in both boxes. Inspected evaporator and is clean with zero frost. Compressor and fan are operating. Compressor is pulling 1.27 amps. Need to order sealed system. SW will be ordering parts for this repair. Office to reschedule ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cedar Creek, TX 78612
Joe Z
Job Details:
08/08/2022
"Arrived onsite for Water drain did not complete and lid will not open . Upon arrival inspected unit and found broken drain pump wire harness for 3rd time. Contacted Techline for assistance. Tech had me run diagnostics and got error codes F5-E1 lid lock,f9-EE1 long drain, F5-E3 lid lock, Replace suspension, harness wires, and drain pump. Tech recommended replacement of suspension. Ordering suspension and drain pump and bringing back all other parts to complete repair. Washer level feet are correct per last visit diagnostics. Tech reiterated the importance of not overloading the unit with clothes. I spoke to customer about loading. Tech gave SR#7734298890. Office to reschedule ; ordrng 1 W11396717 (Drain pump) and 1 W11396716 (Suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
David S
Job Details:
08/08/2022
Arrived on site to install previous diagnose parts. I gained access to the freezer light and replaced it with new. It is now working as designed. I found the fz gasket sent with me was damaged in the box. I am ordering another fz gasket. The office will reschedule.; ordrng 2 W10407216 (Fz gasket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Spicewood, TX 78669
David S
Job Details:
08/08/2022
"Arrived on site for ice maker not producing any ice. I inspected the unit and work area. I jumped the ice maker and found it stuck. I removed the ice maker and cleared the ice. I reinstalled the ice maker and jumped it, I found it cycling but not filling with water. I found the fill tube clear. I am ordering the icemaker and valve to complete the repair. The office will reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78732
David S
Job Details:
08/08/2022
Arrived on site for washer not filling with water properly. I inspected the unit and work area I found fault codes F0e3 over load f0e5 off balance. I tested the water pressure sensor in diagnostics and found it reading properly. I tested the tachometer in diagnostics and found it not registering a spin speed manually. I gained access to the rotor stator and found the wiring intact and the slider in good condition. The unit will need a new control to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11195971 (Stator) and 1 W11568984 (Harness)