We serviced a
ELECTROLUX REFRIGERATOR
Model EW26SS65GS0
Near Kyle, TX 78640
Andrew
Job Details: 04/25/2022
"Arrived on site to test unit for no ice production and no water from dispenser. Found valve not opening. Replaced valve, tested unit, unit now working as designed. Noticed fill tube was not set properly into ice maker fill cup causing water to spill behind evap cover. Set fill tube properly, tested unit,unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Kyle, TX 78640
Andrew
Job Details: 04/25/2022
"Arrived on site to test unit for not cooling properly. Found damper struggling to open in diagnostics. RC thermistor out of range. Recommend replacing control and damper. Compressor running good and pulling 1amp. Condenser motor engaging properly. Evap motor running properly. Evap not frosted over and heater engaging. Needing damper, office to reschedule. ; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near San Marcos, TX 78666
Andrew
Job Details: 04/25/2022
"Arrived on site to test unit for stopping randomly. Found voltage to unit was fluctuating. Pulled unit out and found outlet receptacle was really loose prevent plug from staying secure causing loss of voltage. Was able to get voltage long enough to run diagnostics and found no voltage to wash motor. Replaced control and tested unit, unit is now working as designed but voltage issue remains. Advised electrician needs to replace receptacle/outlet. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Austin, TX 78721
Tyler L
Job Details: 04/25/2022
"Arrived on site for complaints of gas smell. Customer states that gas smell is present went oven is in use. Inspected oven burner and cooktop burners. Adjusted flames to get rid of yellow tips. Inspected for gas leaks and found none. Customer is smelling burnt gas from the flue. Advised customer to run vent while cooking every time. Ran cycle to 500 and monitored. After reaching temperature, turned heat off then on again, and it ignited again. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Hutto, TX 78634
Wesley
Job Details: 04/25/2022
Arrived onsite and found the console popped loose. Repaired without parts. Unit is now operating as designed. All checks good. Advised customer on repair. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Lorena, TX 76655
Jonathan M
Job Details: 04/25/2022
Arrived on site for arrange with a dented panel. Inspected unit and work area. Confirmed the customers complaint and found a dent on the top panel that holds the control and infinite switches. Replaced upper panel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Temple, TX 76504
Jonathan M
Job Details: 04/25/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the blower wheel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB01
Near San Marcos, TX 78666
Andrew
Job Details: 04/25/2022
Arrived on site to replace feeler arm and kickplate. Verified parts were needed. Icemaker responding properly to diagnostics. Valve filled ice maker properly. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hutto, TX 78634
Wesley
Job Details: 04/25/2022
Arrived onsite and found unit operating with failed burner ignition. Only small pilot light igniting but not wrapping around as designed. Ordering burner head to repair ; ordrng 1 W11435660 (Burner head)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVB0
Near Temple, TX 76502
Jonathan M
Job Details: 04/25/2022
Arrived on site for a microwave that is not heating. Inspected unit and work area. Confirm the customers complaint and checked all the door switches. Found all the door switches making and breaking. Checked the magnetron and found it open. Replaced the magnetron and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wimberley, TX 78676
Andrey
Job Details: 04/25/2022
"Arrived on site to test unit for no power, unit receiving proper voltage, in outlet and block, terminal fuse is good, all cutoffs are good, timer is good and door switch, will need power button and harness on return visit office to reschedule, preferably Monday for a customer request; ordrng 1 WPW10117655 (Start switch) and 1 W11175558 (Wiring harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near San Marcos, TX 78666
Andrew
Job Details: 04/25/2022
Arrived on site to test unit for all burners sparking when igniting. Unit is in a new vacant home. Tested unit found unit is operating as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ00
Near Austin, TX 78704
Luis
Job Details: 04/25/2022
"Arrived on site. Found broken fill cup on icemaker causing water to leak into icemaker and freezer floor,cleared ice from freezer replaced defective icemaker,ran new icemaker through a cycle water filled icemaker with no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Luis
Job Details: 04/25/2022
"Arrived on site for no cool. Ran diagnostics diagnosed control not running through a normal defrost cycle,replaced control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Luis
Job Details: 04/25/2022
Arrived on site. Replaced damaged doors checked door seals good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Austin, TX 78759
Luis
Job Details: 04/25/2022
"Arrived on site. Found ui unresponsive and all lights off,checked bulbs good checked switches good diagnosed a defective hv control. Ordering series 13 control will also order other series incase need ; ordrng 1 W10890094 (Control) and 1 WPW10310240 (Hv control ser. 13)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/25/2022
Arrived on site for dishwasher not filling. Upon arrival confirmed complaint and found f9e1 long/no drain error. After further testing found drain motor resistance ranged between open and 3ohms. After replacing drain motor I reassembled and tested unit. Found unit could fill and drain as designed. Found however that main wash motor was failing even with a stable 120v applied o motor. Will need office to reschedule once availability of parts is known.; ordrng 1 W11416362 (Sump asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Killeen, TX 76542
Tyler
Job Details: 04/25/2022
Arrived on site for refrigerator not dispensing ice/water. Upon arrival confirmed complaint. Found upon further inspection unit could dispense water but had hard time dispensing ice (bucket was full of ice) due to a broken ice bucket not locking in place correctly. Was able to reschedule customer for 4/27/22(Wednesday) to complete repairs with new bucket. ; ordrng 1 W11185686 (Ice bucket)
We serviced a
FRIGIDAIRE DRYER
Model FASE7074LW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 04/25/2022
"Arrived on site to test unit for no heat, tested unit found E64 error stating that something wrong heater, tested heater found shorted element and shorted hi limit, replaced element and tstat and thermal limiter as precautionary, tested unit, unit now running good with good ventilation, job complete"
We serviced a
GE REFRIGERATOR
Model GSS25XSNABS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/25/2022
Arrived on site to install previously diagnosed and defrost heater and defrost thermostat. Upon arrival installed required parts than reassembled and tested unit and inform customer to give unit 24 hours to stabilize temps.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Jarrell, TX 76537
David Z
Job Details: 04/25/2022
Arrived on site to diagnose washer that is not starting cycles or filling with water. Tested unit and got buzzing at valves and no fill. Disconnected hoses and tested wall valves. Found no water at wall valves. Customer needs a plumber / builder to get water to washer. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 04/25/2022
Arrived on site for Refrigerator RC and FC lights not working. Inspected unit and work area. Found FC and right top RC lights not working. Bypassed FC module and found failed FC module failed. Found SP S191AQ that will cover part and labor. Removed failed FC module and installed new. Found lights working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Georgetown, TX 78626
David Z
Job Details: 04/25/2022
"Arrived on site to diagnose washer that is not filling with hot water. Tested unit and found no hot water entering unit due to failed valve. Cold was good. No buildup found on screens. Replaced valve and verified all is working as designed.
We serviced a
KENMORE FREEZER
Model 253.2244242
Near Granger, TX 76530
David Z
Job Details: 04/25/2022
"Arrived on site to diagnose upright freezer that stopped cooling and cut off on customer. On arrival unit had been turned on this morning and it is freezing and cooling perfectly, but LED light is flickering. Talked with SW who confirmed Thermostat / Defrost timer are about all that can cause the unit to shut off or stick; ordrng 1 5304513033 (Thermostat) and 1 5304511137 (Light) and 1 5304518034 (Defrost Timer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Gerry C
Job Details: 04/25/2022
"Arrived to inspect power issue. I verified correct voltages at he power supply and associated control boards and contacted the mfg tech line for guidance on the intermittent power issue. Mfg tech Rich. Tech advised disconnecting the pantry UI for the duration that causes the issue (3+ months.) SR# 7733508720. I unplugged the pantry control as directed by the tech. CX will monitor and see if issue is resolved, otherwise the only course of action is to systematically replace controls until the issue is resolved and it may require all. No leaks observed during service."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF5A
Near Georgetown, TX 78633
Gerry C
Job Details: 04/25/2022
"Arrived to inspect SY EF code. I tested for voltage at J4, 8-9 and measured 12.33 VDC. The speed sense trigger showed 1.26 VDC and there was not a measurable pulse (HZ.) There was no apparent fan motor movement and I inspected. I verified the old fan would not start consistently and required replacement.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS3
Near Marble Falls, TX 78654
Cliff
Job Details: 04/25/2022
"Arrived on site to diagnose a range with damaged gasket and glass seal. Caulking on glass top and door seal both failing, and both will need to be replaced to complete repairs. Return date set for 5/2.; ordrng 1 W11175876 (Glass) and 1 WPW10129032 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 04/25/2022
"Arrived on site for refrigerator ice maker making to much ice and loud. Inspected unit and work area. Found ice buildup around fill funnel. Advanced ice maker cycle and found heater to working and ice popping out. Found ice maker bell arm working as designed. Informed customer on noise and would need to replace ice maker assembly to correct.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 04/25/2022
Arrived on site to install previous diagnosed part. Removed door and found new door is black stainless. Removed inner door panel and installed new. Will need to return with stainless steel outer door. Office to schedule return when ETA is available. ; ordrng 1 W11354870/stainlesssteel (Stainless steel outer door) and 1 WPW10709147 (Outer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/25/2022
"Arrived on site for dishwasher not dispensing rinse aid. Inspected unit and work area. Performed diagnostics mode and found no error codes. Monitored test cycle operation. Inspected underneath unit and no signs of leaks or abnormal wear and tear. Found suds buildup in unit. Found rinse aid dispenser as designed. Spoke with customer on suds buildup. All tested good, no water leaks detected during service."
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/25/2022
"Arrived on site for washer leaking at door bellow. Inspected unit and work. Tested unit in rinse and spin. Found suds buildup ( see SD-QUICKPIC). Found door bellow torn and drain hose in bellow clogged. Will need to replace door bellow to repair. Removed failed door bellow and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service. Spoke with customer on on soap usage with home water softener.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS00
Near Austin, TX 78717
Kimo
Job Details: 04/25/2022
Arrived onsite for wall oven not reaching set temp. Upon inspection I found that the oven temp sensor was not connected properly. I corrected this and test3d unit and found that the temps were still off. I the performed a temp calibration. Ant tested unit and found that the temps are closer to set temp. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Kimo
Job Details: 04/25/2022
Arrived onsite for dishwasher with broken parts. Upon inspection I found that the upper rack adjusters broken along with dispenser I am ordering both. ordrng 1 W10861000 (Dispenser) and 1 W10712395 (Adjusters)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
Kimo
Job Details: 04/25/2022
We Arrived onsite to install previously diagnosed pats. Upon arrival we gained access to the cap. And replace it and tested unit and found unit operating as designed. No leaks found at this time.. job complete.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS02
Near Leander, TX 78641
Kimo
Job Details: 04/25/2022
Arrived onsite for oven not controlling temp properly. Upon inspection I found that the main harness and control was burnt. I advised customer not to use oven anymore and ordered new harness and will return with control.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Leander, TX 78641
Lou
Job Details: 04/25/2022
"Arrived on site to inspect wall oven display issues. Upon further inspection, the customer advised that when they use the unit, the control panel display will go from screen to screen; time/date jumps and sometimes shuts off on its own. I placed the unit in diagnostics and checked error codes and found F6E4. Also found the unit not connected to wifi. I removed and replaced the main control (F6E4 error) and assisted the customer in connecting to WiFi. Tested unit and it is operating as designed. Job completed."
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM01
Near Round Rock, TX 78664
Vincent
Job Details: 04/25/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temperatures and FC 43? & RC 45?. Tested all components,mid not see a frost pattern on evap at all. Will need a sealed system repair. Office to order parts and reschedule for return. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10346415 (Condenser) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Dye drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Round Rock, TX 78681
Vincent
Job Details: 04/25/2022
"Arrived on site for dishwasher, inspected unit and work area. Dishwasher upper rails needed to be replaced. Replaced old parts with new ones. Tested unit is now operating as designed. No water leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Round Rock, TX 78681
Vincent
Job Details: 04/25/2022
"Arrived on site to inspect previously diagnosed parts. Installed main control, temp control and new ice bin bucket. Tested unit and is now operating as designed. No water leaks detected during service
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Round Rock, TX 78664
Vincent
Job Details: 04/25/2022
"Arrived on site for range, inspected unit and work area. Tested unit and rear right element was not working tested element with multimeter and tested bad. Installed new one and tested, unit is now working as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Hutto, TX 78634
Wesley
Job Details: 04/25/2022
"Arrived onsite for damaged door. Door is out of 30 day cosmetic. Damage on door is cracking along the bottom that appears to be from exteme heat off of the cooktop from extensive cooking. Advised customer that the door would not be covered for this issue under the regular warranty, but an appeal could be made to whirlpool for special consideration."
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Leander, TX 78645
David S
Job Details: 04/25/2022
Arrived on site for microwave not heating. I inspected the unit and work Area. I tested the microwave and found it not heating. I pushed on the right corner and its started to heat. I gained access to the interlock and adjusted the place to. The switch is now engaging every time it closes. I retested the unit and it is work as designed. Job complete.
We serviced a
GE REFRIGERATOR
Model ZISS480NXBSS
Near Lago Vista, TX 78645
David S
Job Details: 04/25/2022
"Arrived on site for possible sealed system repair. I found the unit powered off at the breaker. I powered the unit on and placed a thermal couple in the freezer. I found the temperature not moving after 15 minuets. I gained access to the compressor and found it not coming on. I checked voltage and found 120 vac and 11 dc in the proper locations. I spoke with SW, I tested Hertz at the output of the inverter and found proper frequency. I spoke to the customer about the compressor failing and not coming on I installed a new compressor, uv dryer, and access valve. I vacuumed the system and found it holding. I out 145 psi of nitrogen into the sealed system and waited 15 minuets. I found pressures holding. I put a measured charge into the system, and found operating low side at 2 psi. The freezer has started to cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lago Vista, TX 78645
David S
Job Details: 04/25/2022
"Arrived on site to install previous diagnose parts. I replaced the upper freezer draw, and the mullion pivot block. I tested the unit and found it working properly. Job complete."
We serviced a
KENMORE REFRIGERATOR
Model 253.7044341
Near Lago Vista, TX 78645
David S
Job Details: 04/25/2022
Arrived on site to possibly install previous diagnose parts. I inspected the door gasket and found it in good condition. I inspected the air handler gaskets and found it already had the updated version and was sealing proper. I found the fill tube not sealing against the ice box. I replaced the fill tube and sealed it to the ice box to prevent anymore air leaks.
We serviced a
GE DISHWASHER
Model CDT706P2M5S1
Near Austin, TX 78703
Scott
Job Details: 04/25/2022
"Arrived on site for dishwasher making grinding noises. Checked in filter , ran diagnostics 2 times and normal. Wash for about 10 min . Couldnt duplicate grinding noise . Did recommend running a cleaner thru unit . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78753
Matthew
Job Details: 04/25/2022
Arrived onsite to replace previously diagnosed parts. Replaced pan. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78703
Scott
Job Details: 04/25/2022
"Arrived on site for dishwasher still not draining and finishing cycle . Ran diagnostics and washer would jump out and shut off before finishing . Call tech line Sr 7733514733 ! Ran test and found sensor has shorted out . Ordering sensor ; ordrng 1 W11410464 (Sensor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78701
Scott
Job Details: 04/25/2022
Arrived on site for dishwasher controls beeping . Ran diagnostics got float error code . Found standing water in float tray . Removed water . Reran diagnostics. Found sump leaking into drip tray . Ordering sump . Call to set return ; ordrng 1 W11345228 (Sump)
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS3
Near Austin, TX 78704
Scott
Job Details: 04/25/2022
"Arrived on site ,replaced both upper track rails . No other issues found . No water leaks detected at time of service. Job complete ."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78704
Scott
Job Details: 04/25/2022
"Arrived on site for dead washer and locked . Found power to control , control failed . Found cause to failure due to failed drain pump. Had to force latch to get lid open . Ordering Control ,ui, latch , drain pump , cap . No water leaks detected at time of service. Call to set return ; ordrng 1 W11266006 (Control) and 1 W11033573 (Cap) and 1 W11032875 (Latch) and 1 W11130429 (Ui) and 1 W11263349 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78704
Scott
Job Details: 04/25/2022
"Arrived on site for no ice . IM is harvesting but not filling ,found water heater not getting voltage . No frost on evaps . Ordering main control. ; ordrng 1 W10706850 (Heater) and 1 W10843055 (Control) and 1 W10830278 (Power control)"
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Austin, TX 78756
Scott
Job Details: 04/25/2022
"Arrived on site ,replaced dryer door . Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Austin, TX 78753
Matthew
Job Details: 04/25/2022
Arrived onsite for microwave hood light not functioning properly. Upon arrival tested unit. Found socket assembly not functioning correctly. Replaced socket and tested. Unit is now receiving proper voltage to light. Also found light bulb burned out. Customer will replace light bulb.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78754
Matthew
Job Details: 04/25/2022
Arrived onsite for dishwasher heating not functioning . Upon arrival found element visibly failed. Replaced element and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78753
Matthew
Job Details: 04/25/2022
"Arrived onsite for dryer not heating. Upon arrival tested unit. Found tumbling but not heating. Tested thermostat and fuse, passed. Checked heater and failed. Removed heater for inspection and found broken in several places replace elements. Tested unit and unit is heating properly. Notified customer on potential back flow issues. Major lent buildup. Removed lent by hand. Notified customer to have external ventilation inspected. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Pflugerville, TX 78660
Matthew
Job Details: 04/25/2022
Arrived onsite for dryer having condensation around area when in use. Upon arrival ran test. Unit is heating. Connected ventilation tester and found unit has good air flow when not connected to external vent hose and poor air flow when connected to vent hose. The condensation is accumulating due to poor air flow. Unit is a new home so doubt the vents are clogged however recommended customer have builder check roof installation for proper air flow. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Pflugerville, TX 78660
Matthew
Job Details: 04/25/2022
"Arrived onsite for dishwasher not draining or heating properly. Upon arrival put unit in diagnostics and found stored error code for no heat. Ran test and all passed, including draining, but no heat. Checked heater at control and found open. Checked heater and found disconnected terminal. Secured terminal and tested. Unit now functioning as designed. No other issues or errors
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78704
Tyler L
Job Details: 04/25/2022
"Arrived on site with PR for install of previously diagnosed parts. Installed new UI and found no change. Tested all loads at the CCU and found all resistance checks to be within range. Installed new CCU and found no change. Found 120vac at the CCU but found no voltage GOING FROM THE CCU to the UI. Found the harness good. Electronics have been changed multiple times, and a good repair cannot be made at this time. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Pflugerville, TX 78660
Matthew
Job Details: 04/25/2022
"Arrived onsite for dishwasher F8E4 error code. Upon arrival error code was present. Cleared and tested. Found water in drip tray. Cleared water and tested. Did not find and leaks present however do find lots of seeds in tub. Also per service pointer W11540964, replaced heating element. Cleared suds and tested. Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4030AWB
Near Austin, TX 78723
Matthew
Job Details: 04/25/2022
Arrived onsite for dishwasher leaking. Upon inspection found worn gasket. Replaced gasket and tested. Unit is functioning properly properly. No leaks present at this time. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADB
Near Bastrop, TX 78602
Joe Z
Job Details: 04/25/2022
"Arrived on site for All 4 knobs are broken. All burners try to ignite even when knobs are not being turned. Upon arrival found knobs cracked and not turning properly. Need to replace knobs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Smithville, TX 78957
Joe Z
Job Details: 04/25/2022
"Arrived onsite for OPEN RIGHT DOOR WILL FALL DOWN & ALIGN BOTH DOORS TO CLOSE - ICE DISP NOT WORKING FOR CUBES. Upon arrival the doors were not aligned properly and warm air was entering unit. Found both left and right hinges not secure. Secured both left and right hinge and doors now open and close correctly. As far as ice maker, found dispenser is operating correctly. Just due to door air gaps, ice was melting and refreezing causing ice to stick together and not fit down the ice chute. Tested the unit with fresh ice cubes and unit dispensed correctly. No leaks at this time. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 04/25/2022
"Arrived onsite for WHEN TURNING THE OVEN ON-COMES UP WITH ERR E0 F0 THEN SHUTS OFF. WILL NOT REACH TEMP. Customer has already unplugged unit for 20 minutes per recommendation over the phone with Whirlpool to reset control. Upon arrival test unit by preheating oven to 350. Unit reached 383, then began cycling down. Got down to 325, went up to 369, down again to 332,up again to 370. Unit averaged 347, which is within specs. Checked control due to this issue seemingly to be intermittent. Found roach X--X--X--Xation on control. Uploaded pics on SD. Called techline to discuss. Tech noted and gave SR# 7733507288. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cedar Creek, TX 78612
Joe Z
Job Details: 04/25/2022
"Arrived onsite for unit not making ice. Upon arrival found ice tray filled with ice, but bin empty. Ran diagnostics and could not get unit to harvest . Also found icemaker thermistor open . Noticed disabling arm is also stuck on off position. Need to order ice maker. Office to reschedule ; ordrng 1 W11284458 (Ice maker)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Austin, TX 78747
Brandon
Job Details: 04/25/2022
"Arrived on site to inspect unit for door not staying closed, I replaced strike and catch, door still not staying in closed position, found hinges need replacing, ordering hinges ; ordrng 1 W11371722 (Hinge R) and 1 W11371722 (Hinge l) and 1 W11376139 (Hinge L)"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Austin, TX 78745
Kevin
Job Details: 04/25/2022
"Arrived on site and inspected dryer and found heating element has failed. After replacing it found vent to the exterior of the home is clogged/blocked. Vent hose is also crushed behind dryer. Took pictures. Recommended to homeowner that vent be cleaned/cleared and vent hose replaced with a different version before dryers used again otherwise heating element will fail again, job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Leander, TX 78641
Justin
Job Details: 04/23/2022
"Arrived on site to install previously diagnosed parts. I turned the unit off at the breaker and then installed he MW appliance manager. I then tested the MW and found the same issue occurring. The unit would allow you to press start for the MW, you could then hear it click, but it would never run. I gained access to the interlocks and found the left side interlock bracket broken. This was allowing the switch to slip back when the door was closed. I replaced the interlock assembly and then tested the unit again. I ran the unit for 1 minute with a MW safe cup of water and found it ran through as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Leander, TX 78641
Justin
Job Details: 04/23/2022
"Arrived on site for a refrigerator with the IM leaking. Upon arrival the customer stated that after the ice storm the IM stopped working, and then one day they opened it up and the entire ice box was iced over. It got so bad that the unit started dripping from the ice box and onto the ground. The customer had already pulled the Im out and cleaned the ice up prior to service. I tested the IM and found it working as designed. The customer had the IM off prior to service, and when testing it I found that the IM had 3 or 4 very thin cubes of ice. This indicates a leaking valve.. I installed the new valve and then tested the unit. The unit was working as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Justin
Job Details: 04/23/2022
"Arrived on site for a microwave that was not powering on. Upon arrival the customer stated that they had tightened the light bulb, and then everything went bad. The customer tried replacing the bulb, but nothing changed. They then went to change the fuse and found the lights came on, but nothing worked still. They also stated it looked like something had broken off of the control. I gained access to the bottom of the unit and found some charring on the bulb housing terminals. I then gained access to the control and found that the triac had popped and created a large burnout. I then checked the HV system and found it bad.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Leander, TX 78641
Justin
Job Details: 04/23/2022
Arrived on site and checked operation of the refrigerator. Found the refrigerator operated as designed. The customer did not want to install the door. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Leander, TX 78641
Justin
Job Details: 04/23/2022
"Arrived on site for a refrigerator that was not dispensing ice nor water. Upon arrival the customer stated she has replaced the filter twice hoping it would fix the issue, but has not. They also found items in the RC were freezing abnormally. Upon further inspection I found a pitcher of water half frozen in the RC. I checked temps and found the RC at 37?F and the FC at 0?F. I tested the IM and door fill, but neither worked. I then gained access to the water reservoir and found it frozen. I then gained access to the evap and found a good frost pattern. I gained access to the control and ohmd out the thermistors. I found the RC thermistor read at 6.21k, the FC read 22.2k, and the RC evap thermistor read 7.87k. These were all roughly accurate at the time of reading. I found no mechanical failure at the time of service. I thawed the reservoir with my steamer and then tested the unit. The unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LM1
Near Leander, TX 78641
Justin
Job Details: 04/23/2022
Arrived on site for a dishwasher with a loose handle after install. I fixed the handle and the unit is now as designed. I informed the customer on how another customer instruct will not be covered under warranty. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cedar Park, TX 78613
Justin
Job Details: 04/23/2022
Arrived on site to install previously diagnosed parts. I installed both new gaskets and reshaped them with my heat gun. I verified they were sealing correctly. I advised the customer on not opening the doors for a minimum of 4 hours in order to let the gaskets solidify. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Cedar Park, TX 78613
Justin
Job Details: 04/23/2022
"Arrived on site for a washing machine that was not locking nor starting, but the UI would turn on. Upon arrival the customer stated that the unit would turn on, but the cycle selector wouldnt change, the lock wouldnt activate (when it does activate, it will immediately pop and unlock), and sometimes the unit would be more unbalanced than usual. These issues were intermittent. The customer tried to diagnose the unit himself, and had accessed the main control to observe any faulty connections, but found nothing. Upon further inspection I found the customer had broken the clips that clip the console in when doing this. I informed the customer and he was already aware. I put the unit into diagnostics mode and found stored error codes F5E1 for lid switch fault and F2E1 for stuck key. I cleared the error codes. I then ran a diagnostics cycle and found it ran as designed until spin when it tried to lock. The lock clicked, but would not lock, and the unit threw the F5E1 error again. I cleared the error code. I I then gained access to the control and checked voltage going to the lid lock. I found no fluctuating voltage, nor the lock energizing at all. Per tech sheet this indicates a faulty control. I then gained access to the gearcase and found significant oil leakage. I tested the suspension and found it bad as well. In order to repair the unit it will need a new gearcase, suspension, slider, and control.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near New Braunfels, TX 78130
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for sparks and no power, tested unit found found shorted control, drain pump Reading 2.6 ohms should be at 19-21 ohms, ordering control,pump, latch and UI, customer would want this done asap, if console not available, its a 80% chance its still good, office to reschedule ; ordrng 1 W11543994 (Control) and 1 W11394572 (Latch) and 1 W11478524 (Panel UI) and 1 W11399437 (Drain pump)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 04/22/2022
"Arrived on site to inspect unit for not producing ice, found unit was off when I arrived and water was shut off. I turned water on and put unit into diagnostic mode, ran every test, unit tested good, started the unit and put on max ice unit tested good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Austin, TX 78735
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for off balance and locked lid, tested unit found unit locked and was able to unlock control, put it into diagnostics and tub extremely unstable and grinding, looked under unit found failed gear case and oil all over cam and belt, presented my findings to customer, gear case, hub, belt, cam and potentially a control, will be needed for repair
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 04/22/2022
"Arrived on site for a dishwasher that is flashing an F9 E1 (long drain) error code. Inspected unit and work area. The customer advised that the dishwasher has not allowed them to finish any cycles over the past several weeks as theyve had another company come out who is tried to fix it with no resolve. Ran the eight through diagnostics and found an F9 E1 (long drain), F8 E2 (fill valve electrical problem), and FA E2 (vent wax motor electrical problem) error codes. Ive tested the unit in manual diagnostics and could not get the unit to fail. Spoke to CS and was advised to order the control, inlet water valve and assembly, vent motor, drain pump, and pump and motor for the return trip as well. Ordering parts and the office will need to get authorization for the repair as well as contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11410062 (Control) and 1 W11535094 (Inlet water assembly -side) and 1 W11434044 (Fill valve assembly) and 1 W11416362 (Pump and motor) and 1 W11414073 (Vent)"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Killeen, TX 76549
David Z
Job Details: 04/22/2022
"Arrived on site to diagnose refrigerator that was losing cool in FC. Measured temp in FC and found it at 34. Checked compressor and found it scalding hot. I found the condenser fan was not running at all, and caused a ton of heat soak. Replaced condenser fan. Advised to leave the unit unplugged for a bit to allow the compressor to cool irr and restore cooling. Also steamed out freezer drain due to being clogged and iced over. Call complete."
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW5
Near Salado, TX 76571
Gerry C
Job Details: 04/22/2022
"Arrived to inspect noise. I found the unit making excessive noise during spin and inspection revealed the gear case leaking oil.; ordrng 1 WPW10074580 (Cap Assy) and 1 285809 (Cam-Agit) and 1 WP358237 (Screw)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76542
David Z
Job Details: 04/22/2022
Arrived on site to diagnose dryer not heating clothes. Ran unit and verified unit not providing any heat. Chrcked airflow and found airflow completely obstructed and blowing back out. Checked safety devices and found high limit cutoff open. Replaced cutoff and tested. Verified proper operation at heat. Customer told not to run unit until vents are cleaned or failures will repeat. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA00
Near Austin, TX 78738
Justin
Job Details: 04/22/2022
Arrived on site for a refrigerator with LEDs out. I tested all lights and found the bottom left FC light out. I installed the new LED and the unit began working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 04/22/2022
"Arrived onsite and tested unit for not drying well. Found heater to be operating as designed, provided extensive instruct on best practices and maintenance. All checks good."
We serviced a
KITCHENAID RANGE
Model KOCE500ESS05
Near Austin, TX 78735
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for rattling noise, customer stated that it was doing it and now it stoped but unit is running a lot hotter then usual, put unit into diagnostics and was not able to activate blower fan, confirmed that blower is getting voltage, replaced blower, tested unit, blower is now activating,unit running as designed, job complete"
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Austin, TX 78736
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for displaying incorrect temps, unit has been unplugged for 3 day, plugged unit in and temps are showing -7 in FC and 55 in RC, replaced PCB and control, powered unit back on, now temps are ready correctly and both at 69 degrees, unit is now cooling, advised customer to monitor and if any issues arise, call AHS job complete"
We serviced a
BOSCH DISHWASHER
Model SHE3AR76UC/22
Near Austin, TX 78736
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for unit not draining, tested unit found drain pump not engaging
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78739
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for water leak, tested unit found water dripping from the back of filter head, replaced filter head, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78739
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for no power, tested unit found shorted thermal fuse, replaced fuse tested elements all components are good, at this time the unit is running as designed, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Austin, TX 78739
Andrey
Job Details: 04/22/2022
"Arrived on site to test unit for rattling noise, tested unit found unit has been unplugged for 3 days and completely defrosted, found failed bi-metal and control, replaced parts, tested unit , unit now running with a good frost pattern, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Red Rock, TX 78662
Joe Z
Job Details: 04/22/2022
Arrived onsite to install previously diagnosed parts. Replaced control. Test unit and unit operates as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Lockhart, TX 78644
Joe Z
Job Details: 04/22/2022
"Arrived onsite for unit not cooling in both RC and FC. Upon arrival found compressor running but only pulling .45 amps. Found evaporator with small ball of ice in top left corner of evaporator. Unit will need a sealed stem repair. Ordering compressor,evaporator,access valve, and drier. Sealed system repair to be covered under 5 year warranty.Office to reschedule ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Valve) and 1 W11092625 (Compressor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Pflugerville, TX 78660
Wesley
Job Details: 04/22/2022
Arrived onsite for sparking and found burning diode. Replaced diode and tested. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Pflugerville, TX 78660
Vincent
Job Details: 04/22/2022
"Arrive on site to install previously designed parts, removed old parts and replaced all parts that where requested to install and ordered. Missing two parts office to order and reschedule for return visit. ; ordrng 1 W10861522 (Grate kit) and 1 WP8286813 (Left rear burner)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2021TB0
Near Austin, TX 78724
Wesley
Job Details: 04/22/2022
"Arrived onsite for fridge not cooling. Found sustained cooling loss with a weak frost pattern, fans and compressor running but compressor only pulling a half amp. Advised owner that compressor would be needed.
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Austin, TX 78702
Wesley
Job Details: 04/22/2022
Arrived onsite for dryer noise and tested. Noise seems like a broken or unbalanced blower wheel. Tight closet stacked install. Will require 2 techs or possibly a light technician who can lay across the top to remove the lid. Requesting 2 techs. Advised customer on needed repair. Returning with moving parts. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD9550WL1
Near Austin, TX 78703
Wesley
Job Details: 04/22/2022
Arrived onsite and found duct rusting. Customer wanted to have duct replaced. Unit is now operating as designed. All checks good.charged in full and provided references to have ducts cleaned.
We serviced a
LG WASHER
Model WM3470HVA
Near Austin, TX 78703
Wesley
Job Details: 04/22/2022
Arrived onsite and tested washing machine intermittently not responding ; ordrng 1 EBR74752201 (Display PcB) and 1 EBR78263901 (Control PCB)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Austin, TX 78726
Kimo
Job Details: 04/22/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new control and tested unit and no change. Upon further inspection I found blower motor was what was causing the issue. I replaced it and tested unit and found unit operating as designed. Job complete
We serviced a
GE REFRIGERATOR
Model PFSS6PKW
Near Cedar Park, TX 78613
Lou
Job Details: 04/22/2022
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the unit on and the UI flashing an error code. I found the RC evap fan and the FC evap fan not operating. Also found both compartments warm. After researching the code, I found the codes relaying that the FC fan, FC defrost element, ice maker fan, RC evap fan, and damper are all at fault. While researching parts, I found the damper control no longer available and there is no substitute part for it. I advised the tenant this information. No water leaks observed during service, job completed."