Service History 460 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cedar Park, TX 78613

David S

Job Details: 07/02/2022

"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit not going through defrost properly. I gained access to the control and tested the thermistors and defrost element, I found all in range and working. I am ordering the control box to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11546690 (Control box)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Liberty Hill, TX 78642

Lou

Job Details: 07/02/2022

"Arrived on site to inspect range tripping the breaker. Upon further inspection, the customer advised that they plugged the unit into a different GFCI outlet with GFCI breaker and the unit continued to trip the breaker. I inspected the ignitor and it was good. I inspected the harness to the ignitor and gas valve and they are good. I tested the cooktop burners and all are operating as designed. I plugged the unit into a non GFCI outlet with AFCI breaker and tested the unit. Customer advised that the unit would trip once the oven reached preheat temps approximately 15 mins afterwards. I tested on Bake at 350 degrees and once the unit reached preheat temps at 12:22, I monitored the temps and fluctuation and approximately 32 mins after preheat, the unit continued to operate as designed. I recommended that the customer replace the GFCI breaker due to it getting weak. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Liberty Hill, TX 78642

Lou

Job Details: 07/02/2022

"Arrived on site to inspect washer noises. Upon further inspection, the customer advised they found plastic pieces inside the basket basket has been moving all over the place. I moved the basket and found the basket shaft welds have broken. I removed the agitator and found the welds were in fact broken and the basket is not secured. I attempted to remove the spanner nut but it would not come off. I tilted the unit back and found all components underneath are good. I advised the customer of my findings. Unable to fully test the unit, I am ordering the outer tub, basket, drive hub, spanner nut, tub ring, suspension rods and will return with all prescreened parts. Also ordering a CNOTE-2 HOUR JOB. Unit left unplugged with water source turned off. No leaks observed during service, office to schedule return service. ; ordrng 1 WPW10531289 (Tub ring) and 1 WP21366 (Spanner nut) and 1 W10554251 (Basket) and 1 WP389140 (Drive block) and 1 W10371566 (Tub) and 1 W10780045 (Suspension rods) and 1 CNOTE (2 HOUR JOB)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Georgetown, TX 78628

Lou

Job Details: 07/02/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the motor and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ05

Near Georgetown, TX 78628

Lou

Job Details: 07/02/2022

"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit display on with no time showing. Customer advised that the unit is creating a lot of oil/grease at the top and on the cabinets. I tested the unit and it is heating properly. I removed the center cover and found the damper not sealed properly allowing airflow to the front of the unit. Using foil tape, I sealed off the damper and re-installed the cover and retested. Unit is operating as designed. I explained to the customer that using foods that create a lot of grease will collect on the top of the unit and cabinets above unless they keep the unit vent screens clean and made recommendations for use and care. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Georgetown, TX 78628

Lou

Job Details: 07/02/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the control and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Georgetown, TX 78633

Gerry C

Job Details: 07/02/2022

"Arrived to instal previously diagnosed and ordered part. I removed and replaced the failed ice maker and tested. The unit operated as designed and filled to the correct level. Operational test good, no leaks observed during service

We serviced a

MAYTAG MICROWAVE

Model MMV4205DS1

Near Georgetown, TX 78633

Gerry C

Job Details: 07/02/2022

"Arrived to inspect no heat. I found and verified line VAC to the transformer primary, but the unit would not heat. I removed and replaced the magnetron (covered by mfg warranty) and diode and tested. The capacitor tested at 1.05uF. The unit heated as designed.

We serviced a

LG WASHER

Model WM2650HWA

Near Georgetown, TX 78633

Gerry C

Job Details: 07/02/2022

"Arrived to inspect washer noise. I found the issue was the main section of the cold water valve was hammering and will require replacement. I removed debris fro the pump assembly and tested. Office to order valve assembly. No leaks observed during service; ordrng 1 5220FR2075L (Cold Valve Assy)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS03

Near Georgetown, TX 78628

Vincent

Job Details: 07/02/2022

"Arrived on site for oven, inspected unit and work area. Found unit with no power. CX also stated fan sounded weak. I inspected unit and found thermal fuse blown. I proceeded with repairs and tested fan and it was stuck. I installed new parts and tested unit is now operating as designed. Job completed."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near San Marcos, TX 78666

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found shift actuator not shifting, replaced part tested unit, all components are now running good, unit is working as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78717

David S

Job Details: 07/02/2022

"Arrived on site for dishwasher leaking. I inspected the unit and work area. I tested the unit and found it leaking from to door. I found water being pushed forward out the front lip. I inspected the lower spray arm and found one side of it split, causing it to spray incorrectly.

We serviced a

JENN-AIR RANGE

Model JDRP548WP03

Near Georgetown, TX 78628

Vincent

Job Details: 07/02/2022

"Arrived on site for range oven not working. Inspected unit and work area. Tested burners and they are all working. Touch screen has power but its blank and unresponsive. CX explained they had a power outage and after power came back on unit screen stoped working. Im ordering the main power supply board, Screen UI and return with main control; ordrng 1 WPW10464534 (UI) and 1 WPW10145531 (Power supply)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Georgetown, TX 78628

Vincent

Job Details: 07/02/2022

Arrived on site for ice machine inspected unit and work area. I set unit in diagnostics and found it filling correctly but not recirculating the water trough the evaporator plate. Unit will need a new recirculating water pump. Office to order parts and reschedule to return. No leaks where observed during service.; ordrng 2 W11542867 (Recirculating pump)s

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW0

Near San Marcos, TX 78666

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for no power , tested unit found 120VAC going to control but not sending any to UI and drain pump shorted, replaced control and pump powered unit on and found that pump is not engaging, took Resistance readings on the harness and it checked out to be good, control is not sending voltage to the pump, will new control to fix issue, ordering part, office to reschedule ; ordrng 1 W11225084 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near New Braunfels, TX 78132

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for no cool, tested unit found compressor making a very loud buzzing noise pulls 22 amps, locks up and shuts down after 5 seconds, will need a new compressor to fix issue, unit to be checked for possible leaks, ordering compressor, evaporator, access valve,dryer, nitrogen, R-600 kit and LOK RING kit,office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator FC) and 1 W11506620 (8NKAL00 (Suction Line to Evaporator)) and 1 W11504450 (4/1.8 NR MS 00 (Capillary Tube to Evaporator)) and 1 W11504431 (7/5NRMS00 (Compressor to Condenser)) and 1 W11504415 (8.5/8 NR MS 00 (Suction Tube to Compressor)) and 1 W11506621 (6NKMS00 Charging Tube to Compressor) and 1 W11506635 (Tube, Charging (1/4' w/ Schrader Valve)) and 2 W11506635 (Access valve)s and 1 Wpw10143759 (UV filter dryer) and 1 Nitrogen (Nitrogen) and 1 R-600kit (R-600 kit) and 1 LOKring (LOK ring)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near New Braunfels, TX 78130

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for taking to long to dry clothes, tested unit found restricted ventilation, customer has not cleaned vent in 3 years, provided customer with dryer vent wizard number, unit is heating and all components tested good, advised customer not to use dryer until the vent has been cleared to prevent damage to unit, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB3

Near Georgetown, TX 78633

Gerry C

Job Details: 07/02/2022

"Arrived to inspect no spraying. I entered service test mode and found 4-3 stored. I entered the automatic test mode portion of the cycle and the unit filled, circulated and I interrupted it to close the detergent door. Upon main door closure, the circulation did not start up, but the detergent door opened. I found the motor tested ok, but there was a constant 111 VAC anytime the pilot relay was activated and when the unit should have ran the circulation pump, the voltage jumped to 118VAC. Secondary testing revealed the pump drew 1.14 amps initially and then at any pause after, when re-energized, the amperage would momentarily jump to .5+ and then decline, indicating the inability of the control to supply the correct power. Further testing showed the voltage to drop out completely and the motor showed 7.6 ohms, within mfg specs. No leaks observed during service. Please contact the CX if there are any cancellations and we can get back earlier.; ordrng 1 W10906425 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Georgetown, TX 78628

Gerry C

Job Details: 07/02/2022

"Arrived to inspect over-cooling. I measured the internal tempaerturn and found it near the expected temp, but the unit had been opened by the CX several times prior to my arrival. I accessed the temperature sensor and compared its readings to K-type thermistor, placed under the sensor and found the resistance at the control reading 22.35Kohm (45.5F) at 53F (18.35Kohm) with the expected temp and resistance within parenthesis. The unit should actually be too warm with the error. I verified all wiring and airflow and discussed the issue with the CX. They elected to hold off on the thermistor and will set the temperature up to get it to the proper internal temp to stop freezing. The unit does not have an offset and cannot be adjusted. I leveled and squared the chassis. No leaks observed during service.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Lockhart, TX 78644

Andrey

Job Details: 07/02/2022

"Arrived on site to replace previously diagnosed oven sensors and control, replaced parts tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near New Braunfels, TX 78130

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for not drying and burning smell, tested unit found heating element is heating, took vent test and found a complete restriction, unplugged unit from wall and vent passed, advised customer not to run ran until ventilation restriction has been removed, took unit apart and found a lot of lint buildup catching fire on the element, vacuumed all lint out

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFS5

Near New Braunfels, TX 78130

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for front left burner not heating, tested unit found shorted infinite switch, replaced switch tested unit, unit now running as designed, job complete"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near San Marcos, TX 78666

Andrey

Job Details: 07/02/2022

"Arrived on site to test unit for not drying clothes, tested unit found vent restriction,customer stated it was just cleaned but unplugged unit from wall and vent is good, provided customer with dryer vent wizard number, do not recommend running dryer until ventilation has been resolveD

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS08

Near Hutto, TX 78634

Vincent

Job Details: 07/02/2022

"Arrived on site for microwave, inspected unit and work area. CX complaint was turn table not working. Found turn table to be off. I witch turn table to the on position and its working. Unit is operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Round Rock, TX 78681

Vincent

Job Details: 07/02/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I installed new UI control and tested. Unit is now operating as designed. No leaks observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Canyon Lake, TX 78132

Andrew

Job Details: 07/01/2022

"Arrived on site to test unit for loose handle and insulation coming out from bottom. Tightened handle and tucked away insulation from kick plate not being installed properly. Adjusted kickplate, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS01

Near Austin, TX 78734

Justin

Job Details: 07/01/2022

Arrived on site to install previously diagnosed parts. I installed the external drain pump and then tested the unit. The unit is now working as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED8740DW0

Near Leander, TX 78641

Kimo

Job Details: 07/01/2022

Arrived onsite for a dryer that is making high pitched noise when running. Upon inspection I found that the tensioner pulley was seized. Clean unit and installed rebuild kit and tested unit and found unit operating as designed job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Kimo

Job Details: 07/01/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new ui and control and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS00

Near Leander, TX 78641

Kimo

Job Details: 07/01/2022

Arrived onsite for wall oven not heating properly. Upon arrival i took 3 sets of temps and averaged them out and found the average temp to me 357.5 see pix. Unit operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Dripping Springs, TX 78620

Luis

Job Details: 07/01/2022

"Arrived on site for loud noise. Power cycled unit loud noise from damper,replaced defective damper control"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Morgan, TX 76671

Jonathan M

Job Details: 07/01/2022

Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirm customers complaint and found the compressor not running. Found 7.34 DC volts going to the inverter but the compressor never attempting to turn on. Also confirmed 120 V going to the inverter as well. I replaced the inverter and tested the unit. The compressor began to pick on and pool as designed. Let the unit run for 10 minutes and verified heat through the condenser line coming back to the compressor. Advised customer to give the unit 24 to 48 hours to cool. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Waco, TX 76705

Jonathan M

Job Details: 07/01/2022

Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirmed the customers complaint and found in the compressor not even trying to start. Inspected unit compressor area and found the start device connector not seated properly. Connected the connector and immediately the compressor began to run and cool as designed. Waited for the unit to shut down for 10 minutes and found the unit still working. Advise a customer to keep an eye on the unit and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/01/2022

"Arrived on site for range, inspected unit and work area. CX complaint was unit flame is not adjustable. I used my special tool to regulate the gas flow on all burners. Unit is now adjustable on flame hight and its operating as designed. No leaks observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/01/2022

"Arrived on site for refrigerator water flow issues. Inspected unit and work area. Called techline and spoke with Joel SR#7733833981 and I explained the situation and informed me to remove the water pressure regulator and test unit, unit has better water pressure without the regulator and the original hose that was installed. Techline instructed me unit cant have a regulator if house has a water filtration system witch CX does have one. Techline instructed me to dispense water out of the unit and if it dispenses anywhere from 5.5oz to 9oz in 7.5 seconds unit is operating properly. I made CX aware of the situation. Unit is operating properly at this time. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Temple, TX 76502

Jonathan M

Job Details: 07/01/2022

Arrived on site for a freezer that is making a rattling noise in operation. Inspected unit and work area. Confirm the customers complaint and remove the back cover. Found the capillary tube vibrating against the dryer causing the issue. Separated the refrigerant lines and tested the unit. The NTM to work and operate as designed with no abnormal sounds present. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Temple, TX 76504

Jonathan M

Job Details: 07/01/2022

Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected unit and work area. Confirmed customers complaint but found the refrigerator completely packed full of food and items pushed against the back wall causing an air flow restriction. He advised that things are freezing on the second shelf where multiple items were pushed against the back wall. I explain to the customer that airflow can cause this issue. Went over user care guide with the customer. Went ahead and checked the damper and found it opening and closing as designed. Remove the back cover for the control and check resistance through the thermistors. Found the refrigerator thermistor reading 5.27 k ohms (51?F) and the freezer thermistor showing 16.45 k ohms (11?F). Checked my temperature in my refrigerator and found it sitting at 52?F check the freezer and confirmed the 11?F. Advise the customer that the unit is working as designed and the airflow issue is the only thing that can be causing this at this point. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Temple, TX 76502

Jonathan M

Job Details: 07/01/2022

Arrived on site for an ice machine that has no power. Inspected unit and work area. Did confirm the customers complaint and attempted to move out the ice machine. Found the ice machine immediately turn on. Pulled the unit out and checked the external drain pump. Found the power cord to the unit that plugs into the external drain pump had backed out and was not making a good connection. Secured the connection and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA01

Near Killeen, TX 76542

Tyler

Job Details: 07/01/2022

Arrived on site for refrigerator needing previously diagnosed display control/cover. Upon arrival installed part. Reassembled and tested unit. Found dispenser fully functioning as designed. Call complete

We serviced a

GE REFRIGERATOR

Model GSS25IFPHWW

Near Driftwood, TX 78619

Luis

Job Details: 07/01/2022

"Arrived on site for unit not cooling correctly. Found middle divider extremely hot to the touch,removed evaporator cover unit running through a defrost heater working correctly,found condenser coils ok diagnosed a defective fan motor,found unit also powering on and off diagnosed unit will need a new fan motor,control and fan blade.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austin, TX 78739

Luis

Job Details: 07/01/2022

"Arrived on site for water leaking. Found no water in fresh food compartment,found frozen drain in freezer section,removed compressor cover found an obstruction in drain tube extension,defrosted drain from compressor compartment,installed a new drain tube.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Austin, TX 78727

Wesley

Job Details: 07/01/2022

"Called techline for repeat low and slow production. Spoke with clif. Sr#7734020777 made check and found all base functions are within specifications. Found E5 error needed to be cleared to improve performance. Advised customer on repair. Cleared error and set up unit to produce, all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Round Rock, TX 78681

Paul

Job Details: 07/01/2022

Arrived onsite for a dishwasher with a front door panel visibly broken. I found the console glue separating causing the touchpad to bubble up. I replaced the console and removed all the plastic from the front door panel. I ran diagnostics and the machine is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Georgetown, TX 78626

Paul

Job Details: 07/01/2022

Arrived onsite for a dishwasher with the door falling down when opened. I found both door hinge pads broken. I replaced the pads and the door works as designed. Use Authorization # W13ADR0DPL1. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ2

Near Georgetown, TX 78626

Paul

Job Details: 07/01/2022

Arrived onsite for a range with the bake burner not lighting correctly to replace previous diagnosed parts. The customer stated the can hear the unit sparking and the gas coming out every time it will not lite. I tested the unit and found the bake ignitor a little warped so I replaced it. I found it sparking multiple times to light the burned so I adjusted the air shutter and was able to get it to lite on the first spark. I ran the unit up to 500 degrees and let the burner relight and it ignited the burner on the first spark. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM02

Near Georgetown, TX 78626

Paul

Job Details: 07/01/2022

Arrived onsite for a refrigerator with slow and no ice production. I found the actual FC temp at 2 degrees. I forced a harvest and I found the icemaker heater not working. I replaced the icemaker and it went thru a harvest and filled. The unit is working as designed. There were no water leaks present at the time of service. Call complete. Authorization Number W13C4R0APL1 .

We serviced a

WHIRLPOOL DRYER

Model MED6200KW0

Near Pflugerville, TX 78660

Wesley

Job Details: 07/01/2022

Arrived onsite for broken sensor. Replaced sensor unit is now operating as as designed. Advised customer on repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Austin, TX 78724

Joe Z

Job Details: 07/01/2022

Arrived onsite to install previously diagnosed parts. Replaced icemaker and added silicone to areas the have potential to receiving warm air. ToLd customer to give unit some time before producing ice. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLC36FTS05

Near Austin, TX 78732

Scott

Job Details: 07/01/2022

"Arrived on site for water leaking from ice maker into ice bin . Found ice maker leaking . Replaced icemaker . Ran harvest all checked normal. No water leaks detected at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, TX 78731

Scott

Job Details: 07/01/2022

Arrived on site replaced drain motor and inlet housing . Ran diagnostics 2 all connections are dry . Parts 108.50. Collected 117.45 cc No water leaks detected at time of service. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Austin, TX 78703

Scott

Job Details: 07/01/2022

"Arrived on site for dishwasher door making loud scraping and popping noise when opening . Found toe kick had come loose and was getting bent and catching on door . Straightened toe kick out , door is now operating quietly and smoothly. No water leaks detected at time of service. Collected 151.54 cc . job complete"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Pflugerville, TX 78660

Wesley

Job Details: 07/01/2022

"Arrived onsite for long dry times and found, unit with blockage in duct and blower housing. Vacuumed out thoroughly and verified unit is now operating as designed. Advised customer on having ridged duct installed and using timed dry to complete more thorough cycles. All checks good."

We serviced a

LG DRYER

Model DLEX3700W

Near Austin, TX 78703

Scott

Job Details: 07/01/2022

Arrived on site for brush falling down into lint trap. Removed brush from blower housing . Cleaned remaining lint out .No lint build up at time of service. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78724

Joe Z

Job Details: 07/01/2022

"Arrived onsite for Will Not Wash. Upon arrival ran diagnostics and found Error codesF4-E3 motor not running, f5-e1 door switch not closed within 4 seconds , and f7-e1 no heat. Ran auto test and motor receives voltage but would not energize. Need to replace sump and motor. Replaced sump and motor and test unit on auto test. Unit now washes as designed. Also heater energized during test. No leaks present at this time. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Del Valle, TX 78617

Joe Z

Job Details: 07/01/2022

Arrived onsite for 1. Not Cooling - Refrigerator Section - Refrigerator 2. Frosting-on vents. Upon arrival found cooling in all sections with not frost build up. Pulled evaporator cover and secured all harness connections. Tested thermistors and passed test. Inspected drain pan and is leveled and clear. Customer will monitor the unit and call back if issue persist

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Manor, TX 78653

Joe Z

Job Details: 07/01/2022

Arrived onsite to install previously diagnosed parts. Replaced harness and heater. Test unit by forcing defrost heater. Unit no longer tripps the breaker . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Manor, TX 78653

Joe Z

Job Details: 07/01/2022

Arrived onsite for soap dispenser wont close. Upon arrival inspected unit and found dispenser door latch has failed and dispenser is not staying closed. Replaced dispenser and unit is operating correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Manor, TX 78653

Matthew

Job Details: 07/01/2022

Arrived onsite for refrigerator ice maker not making ice. On arrival confirmed with claims that unit is under extended warranty. Had representative on the line and sent dispatch. Confirmed with SC that dispatch was received from AIG. Tested unit and found frozen fill tube. Thawed tube and tested. Ice maker did harvest and cleared tube line by performing multiple fill test. All components are functioning properly. Customer will monitor ice production. Unit is functioning properly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Austin, TX 78758

Matthew

Job Details: 07/01/2022

Arrived onsite for fridge leaking. Upon arrival inspected unit. Found leak coming from clogged drain line. Thawed all ice buildup in bottom of freezer compartment and cleaned drain line. Unit is now draining properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78758

Matthew

Job Details: 07/01/2022

Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78748

Luis

Job Details: 07/01/2022

"Arrived on site. Found. A defective compressor cover,replaced cover assembly."

We serviced a

KITCHENAID REFRIGERATOR

Model KUID508HPS00

Near Austin, TX 78746

Luis

Job Details: 07/01/2022

"#1031 Arrived on site. Diagnosed a defective bin thermistor,replaced defective bin thermistor"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI2131QE3

Near Hutto, TX 78634

Cliff

Job Details: 07/01/2022

"Arrived on site to diagnose a refrigerator that is leaking in to the rc. Found condensation freezing and melting in wiring hollow, between fc and rc. Issue is due to poor design and no repairs are possible.

We serviced a

KITCHENAID REFRIGERATOR

Model KDDC24RVS00

Near Bee Cave, TX 78738

Justin

Job Details: 07/01/2022

Arrived on site to install previously diagnosed parts. I installed the thermistors and the unit was still not functioning. I found the control also bad. I installed the control and then the unit began working as designed. I collected the balance in full with CC. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78749

Justin

Job Details: 07/01/2022

Arrived on site for a dishwasher with upper rack issues. Upon further inspection I found the adjusters bad. I replaced the adjusters and the unit is now as designed. Call complete.

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Austin, TX 78747

Justin

Job Details: 07/01/2022

Arrived on site for a dryer not heating. Upon arrival the customer stated the unit turns on but does nothing. The customer also stated they had another company look at the unit first. I found they left several screws off of the unit. Upon further inspection I found the belt and idler pulley broken. I installed both parts and the unit is now working as designed.

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ03

Near San Marcos, TX 78666

Andrew

Job Details: 07/01/2022

Arrived on site to test unit for water droplets collecting on top side of FC door gasket. Found gap between cabinet and linear. Filled gap with silicone and turned center mullion to always on. Advised customer to monitor. All gaskets sealing as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near San Marcos, TX 78666

Andrew

Job Details: 07/01/2022

Arrived on site to test unit for build up ice underneath ice bin. Placed Permagum around ice chute and advised customer to monitor. If issue persists recommend replacing left door as all components are sealing and no sign of frost except under neath ice bin. Job complete.

We serviced a

SAMSUNG DRYER

Model DV50F9A7EVW/A2

Near Jarrell, TX 76537

Gerry C

Job Details: 07/01/2022

"Arrived to inspect dryer not starting. I found the control had burned and also burned the wiring harness. The CX did not want to proceed further due to the damage and cost of repair.

We serviced a

JENN-AIR OVEN

Model JJW8330DDW

Near Georgetown, TX 78633

Lou

Job Details: 07/01/2022

"Arrived on site to inspect wall oven control panel not responding. Upon further inspection, I tested the unit and found the numbers 5, 6, 8, 9, & 0 do not work on the control panel. I advised the customer that the control panel is no longer available in white, but I have it in black. I removed and replaced the control panel and tested and unit is operating as designed. Job completed."

We serviced a

LG WASHER

Model WM2801HWA

Near Georgetown, TX 78633

Lou

Job Details: 07/01/2022

"Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested and found the unit leaking from the detergent dispenser when testing the softener valve. Customer advised that owner placed detergent in the softener cup.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS04

Near Georgetown, TX 78633

Lou

Job Details: 07/01/2022

"Arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the dispenser and could hear the motor turning but there was no ice dispensing. I removed the ice bin and inspected the shaft and found that the shaft had slide down and the head was stripped. Without ice the shaft would turn the bin, but with a full bin, the shaft would not turn the augerI installed the new shaft and tested with a full bin of ice and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DRYER

Model WED9500TW1

Near Cedar Park, TX 78613

David S

Job Details: 07/01/2022

"Arrived on site dryer making a noise. I inspected the unit and work area. I found the pulley seized, the belt fraying and the guide wheels starting to go out of round. I installed all parts. I reassembled the unit and tested it. I found it working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Round Rock, TX 78664

Cliff

Job Details: 07/01/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier. Verified unit held vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

GE FREEZER

Model FUF14SVGRWW

Near Georgetown, TX 78633

Lou

Job Details: 07/01/2022

"Arrived on site to inspect freezer not cooling. Upon further inspection, I found the unit turned off at the control. Turned it on and removed the evaporator cover to inspect the evaporator frost pattern and found none. Pulled unit out and found where the heat exchange had leaked refrigerant. Tested the compressor and it is reading .50amps

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HS01

Near Pflugerville, TX 78660

Cliff

Job Details: 07/01/2022

Arrived on site to diagnose a cooktop with a burner not regulating temperature. Found switch installed previous trip is faulty and installed new switch. All is working properly at this time.

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Georgetown, TX 78633

Lou

Job Details: 07/01/2022

"Arrived on site to inspect washer leaking water. Upon further inspection, I found dry water streaks on the left side the unit coming from the dispenser area (photos). Placed the unit in diagnostics showing no error codes and continued with testing. Unit is operating as designed, but I did find where water was building up at the opening of the dispenser drawer. I removed and replaced the dispenser assembly and retested. Unit is operating as designed with no further leaks. Job completed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/01/2022

Arrived on site to install previously diagnosed parts. Installed new grit cutter. Unit s now operates normal. No leaks observed during service job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO48QMB02

Near Austin, TX 78746

Luis

Job Details: 07/01/2022

"Arrived on site. Replaced filter housing,turned water source on no leaks from filter housing or tubing.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near New Braunfels, TX 78132

Andrew

Job Details: 07/01/2022

"Arrived on site to test unit for frying chicken noise. Found blue factory tape on rear of unit flapping with condenser air circulation. Removed tape, tested unit, unit no longer making sound. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near New Braunfels, TX 78132

Andrew

Job Details: 07/01/2022

"Arrived on site to test until not responding. Found UI harness where connects to control had plastic molex popped off the control and barely making contact causing intermittent power to console. Replaced control and console, tested unit, unit now working as designed. Advised customer to download whirlpool and app and connect to WiFi. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Austin, TX 78746

Luis

Job Details: 07/01/2022

"Arrived on site. Found defective mullion rail,replaced mullion rail tested door operation good.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Manor, TX 78653

Joe Z

Job Details: 07/01/2022

Arrived onsite for Drum not turning.. upon arrival test polarity from supply and is good. Inspected belt and belt is good. Inspected blower and found lots of lint and debris stuck on wheel and housing. Found thermal fuse blown. Cleaned all debris from blower and housing. Replaced thermal fuse. Test Unit. Unit now operates. Test unit with vent test kit and test failed. Recommend to customer to have wall vent cleaned at least once a year. Watched heater cycle several times. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Dripping Springs, TX 78620

Leonardo

Job Details: 07/01/2022

Arrived on site to test unit for no power. Test unit and found shorted wire at junction. Repaired wire test unit and unit test good job complete.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Dripping Springs, TX 78620

Leonardo

Job Details: 07/01/2022

Arrived on site to test unit for broiler not working. Test unit and found customer trying to broil with the door open. Advised customer broiler will turn off if the board sees the door opened. Test broiler with door close test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Briarcliff, TX 78669

Leonardo

Job Details: 07/01/2022

Arrived on site to test unit for unit not draining. Test unit and unit drain correctly 3 times. Also test heating element and heating element test good. Found unit over filling due to float getting stuck. Repaired the float test unit and unit test good job complete.

We serviced a

SAMSUNG WASHER

Model WF45M5500AW/A5

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/01/2022

"Arrived on site for washer, inspected unit and work area. I set unit in diagnostics and found error code stored UB. I then set unit in a diagnostics cycle and found it draining super slow and found it to be slightly leaking from the door seal. I then removed drain pump filter screen and found it to be clogged with pet hair. I removed all pet hair and cleaned below and door glass and set it back in a diagram cycle tested unit and completed all test with no problems. Unit was unleveled and I set legs to the proper hight and unit is now operating as designed. I advised CX to try to keep drain pump screen clean and also below and glass to avoid any leaks. No leaks observed during service. Job completed.

We serviced a

SAMSUNG DRYER

Model DVE50R5400W/A3

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/01/2022

"Arrived on site for dryer, inspected unit and work area. Dryer would need a vent tube to properly function. I proceeded with installing new tube and tested. Unit is now operating as designed.

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Lockhart, TX 78644

Andrey

Job Details: 07/01/2022

"Arrived on site to test unit for no power, tested unit found breaker not tripped, but L1-G has no voltage and L2-G getting 120VAC

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lockhart, TX 78644

Andrey

Job Details: 07/01/2022

"Arrived on site to test unit for not functioning properly, tested unit found bad shift actuator, replaced parts tested unit unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB04

Near Lockhart, TX 78644

Andrey

Job Details: 07/01/2022

"Arrived on site to test unit for noise, tested unit found unit is running as designed, ice maker is harvest completed and filled with water with no issues, all fans are running quiet, advised customer to monitor and itd the noise returns take videos and call us back job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Copperas Cove, TX 76522

Tyler

Job Details: 07/01/2022

Arrived on site for refrigerator needing previously diagnosed separator. Upon arrival installed required part. Reassembled and tested dispenser and found no air leaks. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Buda, TX 78610

Kevin

Job Details: 07/01/2022

"Arrived on site and replaced slide bearing on dryer, after replacement dryer is running normally, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, TX 78747

Kevin

Job Details: 07/01/2022

"Arrived on site and found noise homeowner hears is flapper closing after vent fan stops. Customer requested that flapper be removed. The vent exit for the microwave is still protected by another screen and flapper on the exterior. After removing flapper it is no longer making noise, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78744

Kevin

Job Details: 07/01/2022

"Arrived on site and found refrigerator is unplugged and has been defrosted by homeowner. Replaced HV control board diagnosed by previous technician, also replaced Damper and Freezer thermistor. Confirmed fan motor is working properly sent a short video to KB/service management. Requested that customer monitor refrigerator for correct operation, If issue continues order user interface and evaporator harness"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Austin, TX 78744

Kevin

Job Details: 07/01/2022

"Arrived outside and inspected washer and found error code for Long fill. Found cold water flow is very weak in the diagnostic cycle. Inspected water line and found it is clogged with sediment, took one picture

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Austin, TX 78745

Kevin

Job Details: 07/01/2022

"Arrived on site and inspected washer and found when set on a normal cycle power button works but every other button chimes when pressed but doesnt engage. From standby washer will enter a diagnostic cycle and completed calibration 52 an automatic test 51. replacing control board and user interface/console at the same time make correct the issue

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ1

Near Austin, TX 78723

Matthew

Job Details: 07/01/2022

"Arrived onsite for microwave completely un responsive. Upon arrival inspected unit. While verifying properly voltage, found unit partially unplugged. Secured plug and unit powered on. Tested unit heating water and unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cedar Park, TX 78613

David S

Job Details: 07/01/2022

"Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area I found fault codes F4e3 wash motor failure f7e1 no heat. I ran a diagnostics cycle and found the unit filling with water, but the wash motor not coming on. I installed the new wash motor. I reassembled the unit and tested it. I found it working as designed

We serviced a

WHIRLPOOL FREEZER

Model WRV986FDEM01

Near Austin, TX 78717

David S

Job Details: 07/01/2022

Arrived on site to install previous diagnose parts. I gained access to the control and replaced it with new. I gained access to the fc evaporator and found it covered in ice. I cleared the ice and replaced the fc motor. I tested the unit and found it working properly.