We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Lago Vista, TX 78645
Justin
Job Details: 05/26/2021
"Arrived on site to install previously diagnosed parts. Installed the control and door. I then gained access to the inside of the unit and ohmd out the fuse, mag, transformer, all thermostats, and heating element. All tested good. I then tested the unit with a cup of water for a minute four times. The unit continued to heat. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Wesley
Job Details: 05/26/2021
Arrived onsite and found e 2 error icemaker. Replaced the icemaker and repaired lighting issue with truck stock.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, TX 78613
David Z
Job Details: 05/26/2021
Arrived on site to diagnose refrigerator with stuck ice bucket. On arrival tried to remove bucket and found it stuck. Was able to wedge the button and get enough lift to remove bucket. Replaced bucket with new. All is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Bastrop, TX 78602
Matthew
Job Details: 05/26/2021
Arrived onsite for potential gas leak. On arrival gas supply was turned off. Turned supply on and filled unit with gas to test. Tested all five top burners and bake burner. Could not duplicate issue or detect any leaks at this time. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/26/2021
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found fill tube frozen. Thawed fill tube and jumped power switch to ice maker. Performed diagnostics mode and cycled ice maker. Found calcium buildup and causing it to freeze fill tube. Cleared calcium buildup and ran fill cycle. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
David S
Job Details: 05/26/2021
"Arrived on site to diagnose dishwasher not heating, upon arrival we found the unit not responding to any commands from the UI, tested power from the outlet and found no power, gained access to the breaker for the unit and found it to tripped, customer informed us that it happens all the time and we informed her it is an arc breaker and gets weaker every time after it trips and needed replacing otherwise it will continue to happen. We checked the connection to the heating element and found it to be good. Put unit though diagnostics cycle and found it to be good, element is heating good. Informed customer of running hot water before starting cycle. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Cedar Park, TX 78613
Justin
Job Details: 05/26/2021
"Arrived on site to install previously diagnosed parts. I installed the new control, wax motor, and drain pump. I then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed and drained at the end. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 05/26/2021
"Arrived on site and inspected washer and found F0E4 spin limited by water temperature, F3E2 inlet water temperature fault, F8E6 water hazard. Confirmed hot and cold are hooked up properly. Washer will complete all functions in manual diagnostics and also calibration 52 and automatic test 51. Found water is constantly dripping slowly into washer. Inspected valve and found some debris in the hot water fitting. took one picture. Showed issue to homeowner and replaced water valve assembly, explained to homeowner that whatever debris is needs to be corrected.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Kayman
Job Details: 05/26/2021
Arrived onsite for range with switch or burner clicking. Upon inspection I found the RF knob would make a crackling noise on certain settings. I verified voltage at the terminal block then I accessed the rear of the switch and found a small burn out or shortage within the switch. I replaced the switch and tested the unit. The unit is working s designed job complete.
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Georgetown, TX 78628
Tommy
Job Details: 05/26/2021
Arrived onsite for dryer making high pitched squeal. Upon arrival found unit seal was starting to slide out of position as well as control metal panel. Adjusted panel and seal. Could not get error to repeat.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Leander, TX 78641
Tommy
Job Details: 05/26/2021
Arrived onsite for light being stuck on. Upon arrival found unit control miscommunicating and housing burnt out. Ordering housing and control. Office to reschedule upon receiving.; ordrng 1 W10892389 (Control) and 1 W10210871 (Lamp base)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76502
Lou
Job Details: 05/26/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics and tested. Unit failed to spin and when it agitated, the entire basket turned. I tilted the unit back and found the actuator not hooked to the cam and not shifting properly. I removed and replaced the actuator per service pointer #W11531483 and calibrated the unit. Placed in diagnostics and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Andice, TX 78628
Tommy
Job Details: 05/26/2021
Arrived onsite for previously diagnosed parts. Replaced unit panel and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Whitney, TX 76692
Jonathan M
Job Details: 05/26/2021
Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Because modifies the unit does cool but the freezer does not get below 27?F. Found evaporator fan not running. Removed evaporator cover and tested voltage going to the evaporator motor. Found 120 V going to the evaporator motor but the motor not running. Replaced evaporator motor and tested unit. Unit began working as designed. Call complete.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near New Braunfels, TX 78132
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not compacting correctly. Upon inspection found the bin bent outward due to overstuffing. The welds on both sides had popped, ordering basket and autho due to repeat issue. ; ordrng 1 AUTHO (AUTHO ) and 1 WPW10451276 (container)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Granite Shoals, TX 78654
Cliff
Job Details: 05/26/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc and replaced ui. Homeowner will need to thaw unit for 24hrs before cooling will work properly. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not heating correctly, upon inspection found the unit main wires burnt up, rewired unit and all functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to Inspect unit for not dispensing water, upon inspection found the units water line kinked and causing issue, dekinked and all functions worked. Cleared ice from Icemaker tube. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/26/2021
Arrived on site to diagnose a refrigerator that stopped cooling. All is working properly and no failures were found. Advised homeowner on findings and that without being able to duplicate an issue an accurate diagnosis is not possible. No leaks were found at time of service.
We serviced a
GE RANGE
Model JGB700SEJ1SS
Near Bastrop, TX 78602
Matthew
Job Details: 05/26/2021
Arrived onsite for range bake/convection bake not functioning. Upon arrival started bake function and unit started. Started convection bake function and unit was functioning properly. Allowed unit to heat to 350 degrees and cycle. Could not duplicate issue. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78721
Jacob
Job Details: 05/26/2021
"Arrived onsite for unit not going into spin mode. Put unit in diagnostics and got, F0E2 over suds F7E7 motor unable to reach target speed F7E1 basket speed fault. Erased error codes. Unplugged unit for a min, and re plugged unit back in. Put unit in automatic diagnostics and unit started working. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Jonestown, TX 78645
Justin
Job Details: 05/26/2021
Arrived on site for a dishwasher with visibly broken parts. Upon further inspection I found the upper track was broken and the middle rack adjust broken. Ordering both. Office to reschedule. ; ordrng 1 W11545795 (LH Adjuster) and 1 W11268101 (RH Adjuster) and 1 W11094449 (LH Upper Track) and 1 W11256437 (RH Upper Adjuster)
We serviced a
KITCHENAID COMPACTOR
Model KUCS02FRSS1
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/26/2021
Arrived on site for garbage compactor not operating and foot pedal hanging down. Inspected unit and work area. Tested operation and found unit working. Removed pedal and inspected. Reinstalled pedal and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Blanco, TX 78606
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of noise issue, found unit tested good at time of service. Found out that customer had noticed air leak coming from fresh food door gasket, she cleaned out refrigerator and stretched out he gasket, this seems to have fixed the air leak, no abnormal noises at time of service, freezer temperature 0 degrees, fresh food temperature 37-40 degrees.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not turning on light manually but the light worked when door was open. Checked for error codes and found none, restored factory settings and all functions returned. Instructed customer on how to reset unit. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Austin, TX 78737
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of freezer not cooling and RC right side gasket torn. I found freezer door wasnt sealing against mullion, I adjusted tracks, that tested good. Also found failed right side door gasket, I formed and replaced gasket, unit tested good."
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/26/2021
"Arrived on site to install previous diagnosed part. Removed failed overload and installed new. Powered unit on and measured amp draw to compressor. Found at .7 amps, within range. Cleaned condenser and leveled unit. Checked all other operations. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Kyle, TX 78640
Andrew
Job Details: 05/26/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. Replaced compressor and drier, system held vacuum for 20mins. Charged system to specs. Powered unit and pressures tested good. Unit started cooling as designed. No leaks in SS were found. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
Tommy
Job Details: 05/26/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit UI and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of unit not cooling, found defrost issue, I put unit into diagnostic mode and tested all thermistors, defrost sensor, and defrost heater, all passed in diagnostic mode, found failed control, I replaced control, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Briarcliff, TX 78669
Robert
Job Details: 05/26/2021
Arrived on job for complaints of clicking noise. For back plate moves use pad to correct movement. No leaks detected at time of service
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Killeen, TX 76549
Tyler
Job Details: 05/26/2021
Arrived on site for dishwasher not turning on. Upon arrival found unit had 120 v but power cord wasnt properly mounted to terminal. After restoring power I ran a diagnostics test but found no errors. I did find unit functioning as designed until unit got to drain cycle. Found drain pump receiving proper voltage but pump was weak and not allowing proper draining. Informed sr about repairs and that unit will need better clamps because current ones cant be reused once removed. W ordrng 1 WD19X25187 (Drain pump) and 1 Cnote/research (Spoke with sr about new clamps needed for repairs that?s needs research of part number for better clamps)
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ1
Near Temple, TX 76502
Lou
Job Details: 05/26/2021
"Arrived on site to inspect the dryer not heating. Upon further inspection, I found the door switch broken and will need to be replaced. I turned the unit on and found the element illuminating at the back left vent area. I tested airflow to the unit with my vent testing kit and it showed poor airflow. I disassembled the unit and found lint on the inside of the unit. Removed the back panel and tested the element and its operating as designed. I removed the lint chute and found it clogged with lint. Using my shop vac, I vacuumed the lint from the unit and removed and replaced the dryer repair kit (4392065) 2-rollers, tension pulley and belt and reassembled the unit. Retested and unit is operating as designed except for the door switch. I am ordering the switch and office to schedule return service. No lint observed at the end of service.; ordrng 1 WP3406105 (Door switch)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Austin, TX 78738
Robert
Job Details: 05/26/2021
Arrived on job for complaints of no power. Found the console failed.
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Killeen, TX 76541
Tyler
Job Details: 05/26/2021
"Arrived on-site for dryer not turning on. Found that the power supply was giving 240v. Found timer also receiving proper power. PTS also working. Upon further inspection found white thermal fuse and high limit cutoff had both lost resistance and continuity. Heating element was not grounded out, was functioning correctly. Replaced thermal fuse and high limit cutoff(p# 279816 Tg stock). Reassembled unit and tested dryer. Found temps fluctuating between 120-180 degrees. Also found on arrival vent hose was not connected and venting out into garage. Venting going through home was blocked off with tape. Informed customer to get a dvc and have hose properly connected to wall to prevent further issues. Took photos of venting issue. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Round Rock, TX 78664
Wesley
Job Details: 05/26/2021
Arrived onsite and found unit dealing with some condensation on the dispenser lighting area around the ice chute. SR#7730550900 spoke with Andy at techline and determined unit is functioning as designed.
We serviced a
KENMORE REFRIGERATOR
Model 795.7902331
Near Austin, TX 78759
Scott
Job Details: 05/26/2021
"Arrived on site ,raised feet of unit and pulled out of hole . Placed towels surrounding fridge . Informed customer he may have to replace towels periodically.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/26/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by communication failure between controls and sensors. Harness, ui, and control will need to be replaced to complete repairs. Office to get autho from warranty to repair unit. ; ordrng 1 W11387386 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78752
Jacob
Job Details: 05/26/2021
Arrived onsite to replace slide rails to the unit. Replaced rails. Tested the door. Door is shut and sealing properly. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Whitney, TX 76692
Jonathan M
Job Details: 05/26/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found unit making a clicking sound but not turning on the compressor. Replace starting to bison capacitor and tested unit. Unit began working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/26/2021
"Arrived on site for ERROR F9E1 - NOT DRAINING. Ran drain by pressing cancel. I could hear water draining into the sink. Checked drain hose and hose didnt have a high loop. Placed in diagnostics and got F9E1 and F8E2. Cleared error codes and began a full diagnostics cycle. Dishwasher completed the diagnostics without issue. Inlet valve filling dishwasher as designed. No error codes came on. Re secured drain hose to water line to ensure it had a high loop. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSS01
Near Temple, TX 76504
Lou
Job Details: 05/26/2021
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the ice bin with a large block of ice inside. I removed the ice bin and tested the dispenser motor. Motor is operating as designed. I removed the ice from the bin and placed the bin back in its spot and retested the dispenser. Unit is operating as designed. I made recommendations for keeping the ice bin clean/dry of ice & water. Advised customer that the ice bin needs to be emptied approximately once per week to avoid the ice clumping inside the bin. Recommended letting the bin air dry before placing it back into the unit. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Temple, TX 76504
Lou
Job Details: 05/26/2021
"Arrived on site to inspect dryer not drying properly. Upon further inspection, I turned the unit on in Timed Dry mode and found the element does not come on in medium or high heat. I tested on Sensor Dry and got the same results. Checked the timer and found it not operating properly. Removed and replaced the timer and retested the unit and it is operating as designed on all functions. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 05/26/2021
Arrived onsite to replace door switch. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Lago Vista, TX 78645
Justin
Job Details: 05/26/2021
"Arrived on site for a washing machine that was not getting water. Upon arrival the customer stated that the real issue was it would run continuously and never stop, but this issue was intermittent. I put the unit into diagnostics mode and found error codes F9E2 for Water Ring Detected, Pump Drive System Problem and F2E1 for stuck key. I cleared the error codes. I then ran a test cycle and found it running as designed. After the cycle all steps passed. I found all components running as designed. I filled and drained the unit several times and had no issue with the drain pump. I gained access to the pressure tube and found no kinds of holes. I blew threw the pressure tube and did not find any suds or debris build up. I found his drain hose properly installed. I found customer having proper soap usage. Upon further inspection I found a leak in his valve and housing however.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78721
Jacob
Job Details: 05/26/2021
Arrived onsite to replace parts to the door. Replaced parts. Tested door to unit. Door tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2021
"Arrived on site to inspect unit for not turning on lightbulb, upon inspection found the customer had broken lightbulb at base, removed base. Complete ;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78745
Kevin
Job Details: 05/26/2021
"Arrived on site and inspected refrigerator and found it is 80? in both sections, Inspected compressor and found it is hot to the touch and vibrating. Send pictures to CS a sealed system repair is needed. Customer also states that dispenser will not give water, there is no water filter on site to install to see if this is the issue. Recommended that homeowner get a new water filter to see if this is the reason for it not dispensing. Will also order Valve and filter housing which can be quoted for if replaced filter does not fix the issue. ; ordrng 1 W10865322 (Ff evap) and 1 W11024083 (Filter housing) and 1 W11194380 (Dual valve) and 1 W11025999 (Compressor) and 1 W11035643 (Frzr evap) and 1 W10865727 (3 way valve) and 1 W11109499 (Drier tube) and 1 WPSAV-4 (Stub) and 1 W11131873 (Orion board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/26/2021
"Arrived on site for customer complaint of freezer not freezing, found compressor and all fans running, found very little frost pattern on evaporator, found sealed system leak, ordering compressor, evaporator, filter drier, and coupler. ; ordrng 1 2188823 (Evaporator) and 1 W10879296 (Compressor) and 1 W10771114 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/office to reschedule) and 1 Cnote (2 hour job)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Clifton, TX 76634
Jonathan M
Job Details: 05/26/2021
"Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. The customer advised that the compressor does run and the unit does cool slightly. However, the unit freezer doesn?t get below 55?F and the refrigerator section barely calls at all. Confirmed customers complaint and found the compressor hot to touch and one line frozen at the evaporator capillary tube going to the first ring on the right hand side. None of the rest of the evaporator had any frost pattern on it. Spoke to PR and was advised the issue would have to be a sealed system issue. Ordered parts and office will need to contact the customer about a return date due to multiple PSP items. Service will need to be scheduled for four hours due to multiple sealed system components, lokring, and distance to call.; ordrng 1 LOKRING (LOKRING) and 1 R600KIT (R600 KIT) and 2 W10896710 (DRIER LOKRING FITTING )s and 1 W10913906 (coupler) and 1 W11107829 (DRIER) and 2 W11225184 (EVAPORATOR LOKRING FITTING )s and 1 W11262991 (DRIP TRAY) and 1 W11368877 (EVAPORATOR ) and 1 W11370574 (COMPRESSOR ) and 2 W11504419 (COMPRESSOR LOKRING FITTING)s and 1 W11504420 (COMPRESSOR LOKRING FITTING ) and 2 W11504448 (DRIER LOKRING FITTING )s and 1 W11504449 (EVAPORATOR LOKRING FITTING)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78681
Kayman
Job Details: 05/26/2021
Arrived onsite to install previously diagnosed parts. I installed the heater and main control. I tested the unit and it is working as designed at this time. No leaks detected during time of service. Job complete.
We serviced a
FRIGIDAIRE RANGE
Model FEFLMC55FCC
Near Austin, TX 78729
Scott
Job Details: 05/26/2021
"Arrived on site for no control function. Getting correct voltage at outlet . Plugged unit back in , control gave a very loud buzz for a second but died . Replaced control and overlay . Unit preheated normally and all burners working . Job complete"
We serviced a
WHIRLPOOL RANGE
Model RF368LXPB1
Near Harker Heights, TX 76548
Tyler
Job Details: 05/26/2021
"Arrived on-site for oven sparking and broken pieces inside unit. Upon arrival inspected unit and found broil element was broken due to age/normal wear and tear. Oven sensor ohmed at 1.08 within specs on schematics. Replaced broil element, Reassembled unit, Tested oven, broil and bake both turn on and unit heats to temp. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Austin, TX 78747
Robert
Job Details: 05/25/2021
Arrived on job to replace cover in refrigerator. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Austin, TX 78747
Luis
Job Details: 05/25/2021
"Arrived on site for water leaking,found while dispensing water some water leaking from filter housing,removed door and drawers found waterline not fully seated into housing. Installed line fully to housing tested water dispenser no leaks,reinstalled drawers and fresh food door tested water dispenser unit working as designed."
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Kyle, TX 78640
Robert
Job Details: 05/25/2021
Arrived on job to replace cooktop. After replacement customer inspected.
We serviced a
GE REFRIGERATOR
Model TFX25JRYFWW
Near Cedar Park, TX 78613
David S
Job Details: 05/25/2021
"Arrived on site to diagnose fridge with cooling issues, upon arrival customer informed us that the freezer and refrigerator were not cooling properly until this week when they started getting back down to proper temperature. Checked temp in freezer and found idle 12?. Accessed the damper and found it was not blocked. Accessed the back of the unit and found the compressor fan was seized, was able to manually start it again.
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Buda, TX 78610
Kevin
Job Details: 05/25/2021
"Arrived on site and replaced motor timer diagnosed on previous visit after replacement dryer is not heating, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78749
Robert
Job Details: 05/25/2021
Arrived on job for complaints of frost in freezer and light not working. Removed ice front door switch and used silicone to close gaps so air won?t get in freezer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cedar Park, TX 78613
David S
Job Details: 05/25/2021
"Arrived on site to diagnose refrigerator not making ice. Upon arrival customer informed us that the ice maker stopped working on the 19th and has started working again recently as of this week and informed us that the led modules are out in the refrigerator compartment and freezer compartment. Put unit into service diagnostics and found ice maker testing fine. Took temperature of the freezer compartment and found it to be 4?, checked temperature in the refrigerator compartment and found 26?. We replaced the freezer led module (W11462342) from van stock and now all of the modules operate as designed. Found ice build up at the drain tube under the fresh food evap and that the drip pan is warped. Put unit into basic defrost, Steamed out the drip pan made sure the drain tube was clear of debris and ice, ordering the drip pan for return service ; ordrng 1 W11457241 (Drip pan)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Leander, TX 78641
David S
Job Details: 05/25/2021
"Arrived on site to replace control on previously diagnosed microwave, found that the relay was split in the previous control and that the new control that we have is missing a connector input for the microwave to the control, inspected the wiring and found wiring to be fine, inspected the socket and found it to be good as well. Ordering a new control for return visit, office to reschedule when part arrives.; ordrng 1 W10892389 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGB3
Near Uhland, TX 78640
Leonardo
Job Details: 05/25/2021
Arrived on site to test unit for unit not drying. Test unit and found heating element working correctly and glass dishes and silver ware drying correctly. Advised customer plastic or Tupperware will not dry as good as glass. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Austin, TX 78750
David Z
Job Details: 05/25/2021
"Arrived on sight to diagnose washer that customer stated would not drain or spin in specific cycles. After speaking with customer learned that unit had specified issue during the bedding and heavy load settings. After setting the unit in diagnostic found error code F8 E 1 long fill no fill error. Observed that the unit was filling the cold water very slow. Checked water pressure at the wall. After removing the water lines from the cold side of the unit I found that there was sediment in the cold water valve and cleared it. I then tested the cold fill again and found that it was now filling faster. I instructed the customer that the rinse cycle is always cold water and that the bedding and delicates uses more water then a normal cycle. With the cold flow restricted, the unit was timing out on the rinse fill, causing it to prematurely cancel the load. With restored water pressure unit should be working as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Round Rock, TX 78681
Kayman
Job Details: 05/25/2021
Arrived onsite for dryer with shattered inner door panel. Upon inspection I confirmed the complaint. I recommend replacing both panels because I believe that tension between the 2 panels caused the glass to shatter.
We serviced a
GE REFRIGERATOR
Model ZISS480DRKSS
Near Spicewood, TX 78669
Brandon
Job Details: 05/25/2021
"Arrived on site to replace UV drier and coupler, after replacing unit tested good, will need to wait and see if the problem continues to determine if and where the leak is coming from."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Round Rock, TX 78665
Wesley
Job Details: 05/25/2021
Arrived onsite and found evidence of frosting over freezer evap due to heater not coming on. Freezer door is sealing fine. Ordering evap harness.
We serviced a
GE REFRIGERATOR
Model GSL25JFPABS
Near Austin, TX 78733
Kevin
Job Details: 05/25/2021
"Arrived on site and inspected refrigerator and found both freezer and fresh food section temperatures are set to maximum, found freezer temperature is currently -7? fresh food temperature is 39?. Found evaporator drain is frozen over, took one picture. Evaporator fan is currently running normally, frost pattern looks good, took one picture. Cleared evaporator drain removing all ice at the bottom of the freezer. Confirmed at this time Ice dispenser is working properly and water dispenser is working properly. Due to previous technicians diagnosis and discussion with homeowner they insisted that the evaporator motor and control board diagnosed by previous technician be replaced anyway.
We serviced a
GE RANGE
Model JGBP88SEM1SS
Near Austin, TX 78704
Leonardo
Job Details: 05/25/2021
Arrived on site to test unit for right knobs not locking. Found broken knobs replaced knobs. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Andice, TX 78628
Kayman
Job Details: 05/25/2021
Arrived onsite for refrigerator asking buzzing noise. Upon inspection I found that when the compressor kicks on it makes a buzzing noise as if metal on metal is vibrating somewhere. I removed the real panel and the unit stopped making noise. I could not recreate the noise while the panel was off. I reinstalled the panel and still no more noise. I left a piece of sound pad between the panel and chassis of the unit. The water dispenser is still dripping intermittently and I can see a water trail going down the door so I called techline to report. They gave me SR#7730844106 and advised that due to the timeframe between drips there are no repairs needed at this time. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Briarcliff, TX 78669
Brandon
Job Details: 05/25/2021
"Arrived on site for customer complaint of unit not making ice in RC door, found thermistors tested good, temperatures tested good, ice fan tested good, bin switch tested good, fill tube heater tested good, found ice maker failed harvest test, timed out. Ordering ice maker, all controls and left side door. Called techline SR #7728401061; ordrng 1 W11115534 (Ice maker) and 1 W11293313 (UI board) and 1 W11227903 (UI control) and 1 W11093037 (Control) and 1 Cnote (Office to reschedule) and 1 W11110291 (Door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Kayman
Job Details: 05/25/2021
Arrived onsite for dishwasher not heating and dispenser broken upon inspection I found the unit passed all functions in diagnostics except the dispenser door due to the latch being broken or chipped off I also found one of the upper rack stoppers missing. I replaced the dispenser and stopper. I tested the unit and it is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78626
Tommy
Job Details: 05/25/2021
Arrived onsite for previously diagnosed parts. Replaced unit cutter. Job Completed. No signs of leaks.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Austin, TX 78728
Kayman
Job Details: 05/25/2021
"Arrived onsite to install previously diagnosed parts. I installed the panel, display and main control. The display restored so I I tested a cup of water and the unit is working as designed at this time. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FB0
Near Austin, TX 78717
Justin
Job Details: 05/25/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78727
Scott
Job Details: 05/25/2021
"Arrived on site for food freezing on top shelf . Customer did mention a loud ratcheting or clacking noise . Ran diagnostics & temp checks . All checked normal. Dampener was very loud opening and closing . Replaced dampener . Reran diagnostics , all checked quieter and normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL RANGE
Model WCG97US6DS00
Near Driftwood, TX 78619
Andrew
Job Details: 05/25/2021
"Arrived on site to replace regulator,center burner valve and knobs from previous diagnosis. Found regulator and valve were good. Found leak from nipple attached to regulator. Removed nipple and applied thread sealant. Replaced knobs as all were broken. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FS1
Near Lakeway, TX 78734
Robert
Job Details: 05/25/2021
Arrived on job for complaints of burner not working properly. Burners working properly for me but customer said will not stay at low. Called tech line 7730845149. TEC line said to replace all 4 burners. Replaced the 2 I had and ordered remaining. ; ordrng 1 WPW10259865 (elmnt-surf) and 1 WPW10259868 (elmnt-surf)
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Belton, TX 76513
Jonathan M
Job Details: 05/25/2021
Arrived on site for a microwave that?s tripping a breaker. Inspected unit and work area. Confirmed customers complaint and test and switches. Found the secondary switch not making and breaking causing the issue. Replaced switch and tested unit. Unit began working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Round Rock, TX 78665
Wesley
Job Details: 05/25/2021
Arrived onsite and found dirty Burner heads preventing good ignition. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78633
Lou
Job Details: 05/25/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and when I pressed the start button and the drum would begin to turn, the unit made a bump noise. I lifted the top panel and tested again and found the belt worn and loose and beginning to fray causing it to slip when the drum would first begin to turn. I removed and replaced the belt from the dryer repair kit provided for today and retested and the unit is operating as designed with no further noises. No lint observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78731
Kevin
Job Details: 05/25/2021
"Arrived on site and inspected dishwasher and found im owner is stating dishes are not drying properly, there is no rinse aid in the dispenser. Recommended that homeowner add rinse aid and see how drying operation is after. If there is still a concern a harness, control board, and heating element will be needed to correct issue"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Hutto, TX 78634
Wesley
Job Details: 05/25/2021
Arrived onsite and found unit with failed recirculating pump sensor. Replaced recirculating pump. All checks good. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
KENMORE WASHER
Model 110.2235251
Near Georgetown, TX 78633
Lou
Job Details: 05/25/2021
"Arrived on site to inspect washer with no water entering into tub. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the cold water valve not functioning. Advanced through testing and remaining components are operating as designed. I removed and replaced the inlet valve and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISPOSAL
Model May-75
Near Round Rock, TX 78664
Justin
Job Details: 05/25/2021
Arrived on site for a disposal that was not working. You could hear the disposal motor humming but not initiating. This indicates a bad disposal.Office to reschedule.; ordrng 1 84211601 (Disposal)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
David S
Job Details: 05/25/2021
"Arrived on site to diagnose microwave screen that is not displaying anything, upon arrival customer informed us that the display works intermittently but functionality is still there. Gained access to the control and checked for loose connections, found none. Gained access to the control interface and found no issues as well. Ordering the control and control interface, office to reschedule for return visit. ; ordrng 1 W11192682 (Control interface) and 1 W11182110 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78731
Luis
Job Details: 05/25/2021
"Removed damper cover,disconnected damper,air migrating around housing,added sealer to sections of cold air entering,reassembled unit adjusted temp setting."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Georgetown, TX 78626
Tommy
Job Details: 05/25/2021
Arrived onsite for refrigerator freezing. Upon arrival found unit damper would not close. Remove and replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Austin, TX 78735
Luis
Job Details: 05/25/2021
"Arrived on site for liner issues. Found liner uneven,shelves unable to fit correctly on liner,shelves falling off liner stubs,deli drawer sits to low on one section of liner. Called tech support measured shelving and liner per tech support information being sent to product review team.
We serviced a
GE REFRIGERATOR
Model ZISs420DRHSS
Near Austin, TX 78730
Luis
Job Details: 05/25/2021
"Arrived n site for not dispensing water. Tested dispenser no water,checked voltage good voltage reading 120 replaced valve same issue,found unit freezing in fresh food,due to freezing in fresh food caused water filter to freeze and split. Checked damper operation good,replaced upper thermistor. Customer will need to replace filter,if unit continues to freeze in fresh food will need damper and damper housing."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Pflugerville, TX 78660
Scott
Job Details: 05/25/2021
"Arrived on site for oven not heating properly . And now not heating at all. Found no voltage coming from the board . Replaced control , unit is preheating normally . No gas leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Round Rock, TX 78664
Justin
Job Details: 05/25/2021
Arrived on site for a washing machine making a loud noise. Upon arrival the customer stated it sounds like a loud helicopter noise. I manually span the tub and you could ear the shaft/bearings struggle. The customer also stated they have begun to have issues on agitate. I put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I activated the low-high spin and you could hear the bad gear case. I gained access to the bottom of the unit and removed the stator to verify the stator/rotor were good. I found a bad gear case.I advised the customer not to use the unit at this time otherwise it will get worse. Call complete.
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Florence, TX 76527
Tyler
Job Details: 05/25/2021
"Arrived on-site for dryer making squeaking noise. Upon arrival confirmed noise and disassembled and inspected interior of unit. Found motor assy and idler functioning as designed. Then found the four glide tabs (2 white 2 green) and the drum bearing worn down causing noise. Able to install bearing assy and gliding tabs with customer approval.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78758
David Z
Job Details: 05/25/2021
Arrived on site to diagnose washer that is constantly draining. When unit is plugged in the drain pump constantly runs. Held down cancel and was able to get unit to stop. Ran unit through diagnostic and verified proper function. Also ran unit through calibration. Unit is now working as designed. No parts needed at this time. If issue restarts control can be replaced. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Manor, TX 78653
Matthew
Job Details: 05/25/2021
Arrived onsite for unit not cooling correctly and frost buildup on fresh food evaporator. Removed ice buildup and found evaporator completely frozen over. Defrosted unit. Inspection drain line and was cleared. Evaporator fan is functioning. Found unit had defrost issues due to faulty HV control and thermistor. Replaced both. Unit is functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/25/2021
Arrived on site to diagnose a refrigerator that has lights not working. Found failed freezer led module and replaced it per service pointer. All is working properly at this time and no leaks were found at time of service.
We serviced a
ROPER DRYER
Model REX5634KQ1
Near Austin, TX 78737
Robert
Job Details: 05/25/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Austin, TX 78703
Jacob
Job Details: 05/25/2021
Arrived onsite for unit making noise during operation. Tested unit. Heard noise. Upon further inspection. Found that the rear rollers were squeaking and also saw that the belt was worn. Suggested to customer to also replace the belt. When ahead with repair. Replaced both rollers and belt. Tested unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/25/2021
"Arrived on site for dishwasher door falling down. Inspected unit and work area. Found both friction pads broken. Per diagnostics mode, no error codes. Monitored test cycle and found all components working as designed. Will need to replace pads to correct door issue. Installed new friction pads on both hinges. Tested door operation. All tested good, no water leaks detected. Spoke with customer on user care guide and soap usage with home water softener system.
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Austin, TX 78735
Jacob
Job Details: 05/25/2021
"Arrived onsite for unit had banged the wall during a cycle. Looked at the unit and saw that the front panel of the unit had separated from the cabinet of the unit. Fixed cabinet, also the unit was out of balance. Re balanced the unit. Looked under the unit and saw that the belt was not properly seated. Seated belt properly. Tested unit. Unit tested good. No leaks at this time.