Near Buda, TX 78610
Robert
Job Details: 02/24/2020
WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not starting. Found the console not responding. Replaced console and test.
Near Dale, TX 78616
Jacob
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Arrived onsite for unit frosting over in freezer. Called Techline. Suggested replacement of fan with a 6 blade fan. Sealant for the cabinet. Possibly drain hose frozen over. Got SR#7727211386. Ordered parts. Rescheduled with customer. ; ordrng 1 W10841140 (SILICON SEALER) and 1 WP2163777 (blade-fan)
Near Little River-Academy, TX 76554
James
Job Details: 02/24/2020
FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived on site and tested operation. Found unit at 26 degrees. Found ice ball on evaporator and no frost pattern. Called tech line and spoke to Andrew #7727206273. Recommended checking refrigerant for contamination. Recovered and found odd odor. Cut drier open and found fine dust and debris in drier. Called tech line and spoke to Butch. Recommended replacing compressor due to contamination and to check lines for oil replace evaporator if oil found on low side. Found oil coming from low side line at compressor from evaporator. Installed new evaporator, compressor, drier and stub. Vacuumed and charged with 4.8oz 134 a and verified proper frost pattern. Unit tests good. Job complete"
Near Jarrell, TX 76537
James
Job Details: 02/24/2020
RANGE WHIRLPOOL WFE505W0HB2 Arrived on site and tested operation. Found no reading from sensor. Tested sensor and found to be good. Found wire to sensor at control not seated into molex connector and one wire was hanging down. Locked harness into molex and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 02/24/2020
REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived on site to perform sealed system repair on refrigerator. Replaced compressor, evaporator, filter dryer, and process stub. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Round Rock, TX 78665
Andy
Job Details: 02/24/2020
DRYER WHIRLPOOL WED6620HC0 Arrived on site for dryer making loud noise. Tested and inspected unit and found loose water valve for steam rattling. Made adjustments and tighten. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite and found grinding noise. Found fan space obstructed. Cleared space. Unit is now operating as designed. Advised customer on repair.
Near Copperas Cove, TX 76522
Al
Job Details: 02/24/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect drying and heating issues.Confirmed the complaint and tested the unit and element never cycled on.Checked voltage at the outlet and got the following readings L1/L2 =11L1/N= 125L2/N= 0Issues ate with the outlet, not the unit.Heating element, thermo fuse and cutoff all work as designed.Customer to contact rental company to get outlet replaced.Job complete"
Near San Marcos, TX 78666
Leonardo
Job Details: 02/24/2020
OVEN WHIRLPOOL WOC54EC7HS01 Arrived on site to test unit for loud noise. Found noise coming from blower. Replaced blower test unit and unit test good noise is blower working as designed job complete.
Near Austin, TX 78737
Kevin
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over again, took one picture. Thermistor replacement will need to be performed again, customer is aware of correct procedure for defrosting refrigerator from previous visit.; O-emld tckt"
Near Marble Falls, TX 78654
Jonathan
Job Details: 02/24/2020
REFRIGERATOR GE GFD28GELDDS "(DM) Arrive on site for bottom ice maker not making ice. Inspected unit and work area. Found customer refrigerator is connected to reverse osmosis, and found that water line is freezing up due to possible pressure drop from reverse osmosis. Removed line and thawed line out. Added insulation tap to the line and to back of the unit, in attempt to keep moisture out/off the line to keep from freezing. Spoke to customer about unit being connected to reverse osmosis with pressure dropping, recommend to disconnect unit from reverse osmosis. Tested ice maker cycle, all tested good."
Near New Braunfels, TX 78132
Noah D
Job Details: 02/24/2020
DRYER MAYTAG MEDB955FW1 "Arrived on site to diagnose a heat problem with a dryer, upon inspection found high limit code, which indicates a bad vent/ high heat, replaced thermistor and control due to multiple issues with sensors, instructed customer to throughly clean out vents. TESTED HEATING ON ALL SETTINGS. Complete"
Near Austin, TX 78745
Kevin
Job Details: 02/24/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found no saved error codes. No water leaks from connections at time of service; ordrng 1 W11116592 (cntrl-elec)"
Near New Braunfels, TX 78132
Noah D
Job Details: 02/24/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for no UI screen, upon inspection found screen not working, replaced and retested screen no problems found. All oven functions worked correctly. Job complete"
Near Austin, TX 78738
Brandon
Job Details: 02/24/2020
RANGE KITCHENAID KDRS483VBK01 "Arrived on site for customer complaint of stuck keypad error code, found loose connection coming into control board causing keypad to have error code. I reconnected wire harness fully into position, unit tested good."
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 02/24/2020
RANGE JENN-AIR JJW9330DDW "(DM) Arrived on site for oven key pad not working. Customer had part on hand. Inspected unit and work. Tested unit and found several keys not responding. Powered unit off at circuit breaker. Removed failed UI and installed new. Powered unit on and programed UI. Performed diagnostics, tested all keys and unit operation. All tested good.
Near Austin, TX 78723
Richard
Job Details: 02/24/2020
MICROWAVE IKEA IBMS1455DS00 Arrived onsite for the microwave start button not working. During testing found that the start button was broken . Replaced the holder and button and hooked back up and microwave tested good. Complete
Near Pflugerville, TX 78660
Andy
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer leaking. Upon arrival customer informed that unit leaked 1 time and she has used it multiple times since then with no leaks. Tested and inspected unit and could not make leak. Called tech line and spoke with Dave (SR# 7727208583) was instructed to check top vent for signs of water. Did as instructed and found no signs of water. Was instructed to speak with customer on soap usage and to have them run clean cycle. Did as instructed. No water leaks present at time of service.
Near Round Rock, TX 78665
Wesley
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found difficulty with new filter install. Instructed customer on design and use and care. All checks good. Unit is operating as designed.
Near , Lampasas 76550
Al
Job Details: 02/24/2020
ICE MACHINE WHIRLPOOL WRFA35SWHN00 Arrived to inspect ice maker not working.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Andy
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave vent no turning on. Tested and inspected unit and found weak fan. Removed failed part and replaced with new. Tested unit and all operations are normal. Customer stated that some air from fan is coming out the front and not all to the venting to outside. Checked and found house venting will need to be cleaned. Instructed customer on this. No other repairs are needed at this time.
Near Austin, TX 78741
Kevin
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found saved error codes F9E1, F8E3, F5E2, found drain pump is clogged with debris, After clearing drain pump washer will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 02/24/2020
DRYER WHIRLPOOL MEDX655DW1 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I opened the unit door and pressed the door switch closed as turned the unit on. I found the element is operating as designed and heating. Using my vent test kit, I tested the airflow in the unit and it failed 3 times with the vent hose connected at the back of the unit. I removed the vent tube from the unit and retested and it passed. I advised the customer of my findings. Customer advised that the lint on the filter is clumping at the bottom of the filter and on the opposite site of the filter. I removed the filter chute and inspected it and found no issues with it other than some lint around the edges of the openings. Recommended that the customer have the vents checked professionally. Lint cleaned from the filter and chute
Near Austin, TX 78734
Brandon
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for customer complaint of scratch on control panel, found pre screened part was not the right color, ordering SS panel. ; ordrng 1 W11184551 (PANEL)"
Near Temple, TX 76502
Jonathan
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced microwave door and tested unit. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 02/24/2020
COOKTOP JENN-AIR JGD8345ADB22 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced igniter, terminal wiring, and drain jar. Tested unit and unit is working as designed."
Near Manchaca, TX 78652
Leonardo
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher popping breaker. Ran diagnostics and tested sump pump heating element and drain pump. Everything is testing good. Job complete.
Near Austin, TX 78753
Wesley
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onnsite and replace control and capacitor to repair unit. All checks good. Unit is now operating as designed with spin and agitation.
Near Georgetown, TX 78628
James
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new control and ui. Set unit to timed defrost and tested operation. Unit tests good. Job complete
Near Waco, TX 76706
Jonathan
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer with a broken agitator. Inspected unit and work area. Found agitator loose on wash plates spinning freely. Removed agitator and found wash plate damaged at the top where it connects with the agitator. Replaced both agitator and wash plate and tested unit. Unit is working as designed.
Near Austin, TX 78745
Luis
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice,diagnosed faulty defrost thermistor,found tabs broken on evaporator cover. Defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip,secured new cover with four screws,ran diagnostics changed defrost setting to basic,checked air flow good. used 1 WPW10277799 (HARNESS) from stock"
Near Georgetown, TX 78633
Cliff
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washing machine that is not balancing loads during spin. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on best loading procedures for proper operation. No leaks were found at time of service.
Near Jarrell, TX 76537
Cliff
Job Details: 02/24/2020
DRYER MAYTAG MEDB835DW3 Arrived on site to diagnose a dryer that will not turn on. Found breaker for unit turned off. Reset breaker the proper position and tested unit. Found no mechanical failures with dryer at this time and all is working properly. Advised customer that if issue persists breaker will need to be replaced.
Near Round Rock, TX 78665
Wesley
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and was advised that friction pads have broken off. Ordering pads to repair. ; ordrng 2 WP8268961 (pad)s
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "(DM) Arrived on site for mullion being broken. Inspected unit and work area. Found unit not level and the handles loss. Gained access to the mullion and found the brackets broken. Will have to replace the mullion to complete repair. Installed new mullion. Performed diagnostics and tested unit operations. Mullion heater activated, all other operations tested good no water leaks detected. Gained access to the leveling feet and adjusted the feet till unit is square, so the mullion would engage the pivot block properly. Tightened unit handles, tested handles to insure proper fit.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/24/2020
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived to inspect unit with stripped screw in new door, was able to swap out guys of doors and install and tested good
Near Georgetown, TX 78633
Cliff
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washing machine that is not balancing spin cycle. Tested all parts and components and found no mechanical issues at this time. Advised homeowner on best loading procedures and cycles to use for best results. No leaks were found at time of service.
Near Austin, TX 78731
David
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Near Austin, TX 78753
Richard
Job Details: 02/24/2020
DRYER WHIRLPOOL WGD4850HW0 Arrived onsite for the dryer not heating. During testing found that the ignitor was no good. Replaced IGNITOR and dryer heated up good and tested fine. Complete
Near Marble Falls, TX 78654
Jonathan
Job Details: 02/24/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site for washer not spinning. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F7-E1 basket speed fault. Checked basket and found spinning freely. Measured capacitor farad and found out of range. Checked restaurant at J2 pin 1&2 found opened. Found minor oil leakage at gearcase. Will need to replace capacitor, actuator and gearcase. Will return with presceen parts if needed after replacing capacitor and actuator. Will need authorization to complete repair. Office to schedule appointment for return.; ordrng 1 W10844650 (WIRE HARNESS ) and 1 W11035751 (GEAR CASE) and 1 W11283592 (MOTOR) and 1 W11395618 (CAPACITOR )"
Near Austin, TX 78735
Luis
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for no ice. Found light switch not closing power circuit giving power to icemaker,removed faulty switch installed a new freezer light switch,closed circuit on switch icemaker ran through a cycle and filled with water. ; used 1 12002646 (LIGHT SWITCH) from stock"
Near Austin, TX 78757
Scott
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site ,transferred all components to new cabinet . Tested unit all checked good in all stages of test wash . No water leaks detected . Job complete ."
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
OVEN WHIRLPOOL WFG320M0BS3 "arrived on site to inspect range oven not working. Upon further inspection, I found the control display blank. Cycled the power to the unit and nothing changed. Tested the cooktop burners and all are functioning properly. I removed and replaced the control and tested and the unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78731
Luis
Job Details: 02/24/2020
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for no ice. Ran diagnostics found tube disconnected from dispenser tube,unit passed all other diagnostic test. Installed updated dispenser tube,ran diagnostics all test passed. ; used 1 W10863947 (TUBE KIT ) from stock"
Near Austin, TX 78717
Tyler B.
Job Details: 02/24/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived to install brackets, installed mounts and secured unit and tested good"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/24/2020
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site to inspect ice machine for loud noise, upon inspection found the ice machine was not being supplied water and the screeching noise was a dry recirculate pump. ; ordrng 1 W10863947 (TUBE) and 1 WP2185626 (TUBE) and 1 WP2324334 (RESEV)"
Near Burnet, TX 78611
Jonathan
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "(DM) arrived on site for ice maker not making ice. Inspect unit and work area. Found fill tube heater wire broken. Replaced the fill tube with heater. Performed diagnostics mode and tested unit operation, all tested good no water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
WASHER MAYTAG MVWB980BW0 "arrived on site to inspect washer leaking and squeaking. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the unit manually and the unit operated as designed except while in spin mode the unit appeared to be off balance and was squeaking and I could not locate any leaks other than water streaks on the inside of the panels (photos). I attempted to level the unit to stop the squeaking and retested but the squeaking continued. I raised the top panel and tested the spin mode again in an attempt to pinpoint the squeak and while the unit was spinning, I found that the noise was coming from the bearing. No water leaks observed during service, job completed."
Near Highpointe, TX 78737
Leonardo
Job Details: 02/24/2020
RANGE WHIRLPOOL WOD51EC0HS01 Arrived on site for oven getting too hot. Ran diagnostics and found that the bottom oven was 10 degrees over temp. Calibrated and tested oven. Everything is working properly.Complete.
Near Austin, TX 78745
Robert
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on job for complaints of not cooling. Found the Evaporator fan and condenser fan both working. Compressor running with no frost pattern. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)
Near Georgetown, TX 78626
Tyler B.
Job Details: 02/24/2020
COOKTOP KITCHENAID KGCD807XSS01 "Arrived to inspect unit with weak ignition, found all screws to caps rusted out and not able to service unless drilled out and replace all burner parts.; ordrng 2 74007735 (burner asy)s and 1 74007736 (burner asy) and 1 74010772 (orifice ho) and 1 74010773 (holder-orf) and 1 74010774 (orifice ho) and 1 W11416836 (HOLDER ORF) and 8 WP3368921 (screw-torx)s and 1 WP7505P339-60 (burnr-top)"
Near Jarrell, TX 76537
Cliff
Job Details: 02/24/2020
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is making unusual noise. Found dryer sheet stuck in blower. Removed sheet from blower and tested unit. Found all is working properly at this time.
Near Austin, TX 78717
Tyler B.
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL KUDE40FXSP5 "Arrived to inspect washer leaking. Upon filling unit started immediately leaking from are in sump, stopped, cleaned water and found pump was dangling off sump,attempted to replaced but found wrong part in correct box, will need to return with correct sump assembly.; ordrng 1 WPW10328226 (pump&motor)"
Near Austin, TX 78730
Paul
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for a refrigerator that is still making a rattling/vibrating noise from the fan. I found the new fan motor that was installed defective because the shaft was coming out of the motor. I replaced the motor and fan blade again. I tested the unit and it is working as designed. I called techline to report the issue with the motor and spoke with Steve SR# 7727207380. Call complete.
Near Austin, TX 78717
Tyler B.
Job Details: 02/24/2020
OVEN WHIRLPOOL KEBS209BSP00 "Arrived to inspect unit with heating issues around 400*. Set unit to 400, and found an average of 390* was able to calibrate sensor +10*, and tested pre heat and tested good"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for standing water, upon inspection found the drain hose was stuffed behind sink in a manner that allowed sink water back in, repositioned tube in a pee trap position, ran all tests, pumps and drain worked correctly. Felt drain water through disposal, heard washing. Complete"
Near Lockhart, TX 78644
Jacob
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for some freezing in freezer issue. Tested unit. Found that left door hinge was not closing all the way. Replaced door hinges. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 02/24/2020
OVEN WHIRLPOOL WOC75EC7HV03 "arrived on site to inspect wall oven combo not working. Upon further inspection, I found the unit display on but when pressing the buttons, nothing happened unless touching the screen. I cycled the power to the unit and placed it in diagnostics and found error code F6E0-UI not communicating with ACU. Following the tech sheet, I tested the unit and found that the UI needs to be replaced. I advised the customer of my findings and am ordering the UI and will return with prescreened parts. Office to schedule return service due to part OOS. ; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 W11311650 (UI CONSOLE)"
Near Gatesville, TX 76528
James
Job Details: 02/24/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 Arrived on site and installed new water line and regulator. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/24/2020
OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived to inspect unit with screen blacking out and getting line s and giving multiple f6e1-e0-e2 errors, unit will need control, sensor console and elements checked for shorts to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW) and 1 W11428592 (CONSOLE)"
Near Austin, TX 78730
Luis
Job Details: 02/24/2020
ICE MACHINE WHIRLPOOL KUIC15NHZS0 "Arrived on site for no ice. Found unit would power cycle while external drain pump powers off,diagnosed faulty drain pump. Installed a new drain pump added water to pump no leaks,ran diagnostics all test passed
Near Austin, TX 78734
Luis
Job Details: 02/24/2020
REFRIGERATOR MAYTAG MSD2652KES "Arrived on site for cooling issue. Removed evaporator cover found partial frost pattern on,y covering front of coils diagnosed leak in refrigerant system.
Near Austin, TX 78756
Scott
Job Details: 02/24/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site for UI control issues . Could get dryer to power up and start but no lights to say what cycle and no display time . Dryer is heating up. All components are getting correct voltages . Documented with tech line Sr 7727132246 . Tech line recommended replacing UI and control. Replaced both parts . Display is now working . No lint build up at time of service . Job complete .
Near Austin, TX 78759
Scott
Job Details: 02/24/2020
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for dead dryer . Checked power at terminal block , found dryer is dropping one leg of power . Recommended to customer to have an electrician check outlet and breaker. No lint buildup found at time of service, job complete"
Near Marble Falls, TX 78654
Jonathan
Job Details: 02/24/2020
WASHER MAYTAG MHW5630HC0 "(DM) Arrived on site for spring broken on washer. Inspected unit and work area. Found front retaining spring off the below, and the below damaged. (See SD quick pic) Will have to return with below to complete repair. ordrng 1 W11314648 (BELOW)"
Near Lakeway, TX 78734
Luis
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Arrived on site for no cool. Removed fresh food evaporator cover,found oil on tubing and evaporator,diagnosed leak in system,warned customer of corrosion on tubing,customer wanted to proceed with attempted repair since parts are covered. Installed a new evaporator,during installation cap tube broke at liner,called tech support per tech support information being sent to product review team
Near Round Rock, TX 78665
Andy
Job Details: 02/24/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to install previously diagnosed burner head and cap. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78728
David
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site to follow up on FC building ice on floor of compartment. Found drain was once again frozen over. Removed ice from drain and found Twain was pinched and not allowing water to flow through it and properly drain. Called tech line to follow up on directions to proceed, SR7727210945. Was instructed that I needed to cut out the drain grommet and bore out the drain hole with a screwdriver or tool. Proceeded to cut / pull out old grommet and bored out hole with a screwdriver. Reinstalled new drain grommet. Was able to verify proper clearance for drain. All is now working as intended, no water leaks found at time of service. Call complete."
Near Manor, TX 78653
Wesley
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Adjusted from to correct warp in side wrap. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW4850HW1 "arrived on site to inspect washer issues. Upon further inspection, the customer advised that their clothing is getting tangled in the washer. I found that the washer was overloaded as the customer had some clothing inside the basket. I advised that it was too much clothing. Removed the clothing and placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I made recommendations for use & care. No water leaks observed during service, job completed."
Near Austin, TX 78737
Robert
Job Details: 02/24/2020
WASHER GE GTW460ASJ8WW "Arrived on job for complaints of not starting. Found the striker broken and switch damaged. Replaced striker and switch,but still not responding. Replaced control and now working properly. No leaks detected at time of service."
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying clothing. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I found the unit is heating as I cold see the element illuminating in the back left vent area and could feel the heat coming in. Also found the lint screen full of lint (remove). Using my vent test kit, I tested the airflow in the unit with the vent tube connected to the unit at the back of the unit. After 2 tests, the unit failed. I removed the vent tube from the unit and retested and the unit passed. I did this with the customer present and explained my findings. I recommended that the customer have the vents in the walls inspected by a professional. No lint observed within the unit, job completed"
Near Round Rock, TX 78665
Andy
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to install previously diagnosed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78757
Scott
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL MDB8959SBS2 "Arrived on site for leaking dishwasher . Ran diagnostics twice and normal wash cycle. No water leaks detected , couldn’t duplicate leak . Talked to customer and found that they had a large cutting board at front of lower rack ,which could divert water in air gap in door . No other water leaks detected at time of service . Job complete .
Near Austin, TX 78734
Brandon
Job Details: 02/24/2020
WASHER SAMSUNG WF330ANW/XAA02 "Arrived on site for customer complaint of unit leaking, found leak coming from clogged soap tray, not siphoning the water out and overflowing, gave customer part number since there is no real labor needed to replace soap tray.
Near Manor, TX 78653
Wesley
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and found unit rack causing sparking. Removed rack and advised customer on causation. Advised customer on condensation symptom. All else checks good. Unit is now operating as designed.
Near Austin, TX 78736
Kevin
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and inspected washer and found dispenser reservoir it’s not operating correctly. Replaced reservoir and ran a test cycle and soap suds are now visible inside washer, took one picture. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Tyler B.
Job Details: 02/24/2020
WASHER MAYTAG MVWC465HW2 "Arrived to install previously ordered parts, removed and replaced the gearcase and basket and tested good"
Near Lakeway, TX 78734
Brandon
Job Details: 02/24/2020
OVEN GE JKP90S0M1SS "Arrived on site to replace faulty control, found the control ordered was not he correct part, I got the part number directly off the original control and ordered control. ; ordrng 1 WB27T10914 (control ovn asm)"
Near Leander, TX 78641
Lou
Job Details: 02/24/2020
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not tumbling/operating. Upon further inspection, I found the unit sitting in the hallway. Customer advised that she has another unit in the laundry room. I raised the top panel and found the drum belt appearing to be good, but when I lifted up on it, I found that it was turned over and not attached to the tension pulley or motor pulley. I removed the front panel and removed and replaced the belt due to it being badly frayed and tested the unit by turning the drum by d all components in the back of the unit...element, cutoffs, thermostats, fuse and all are good. Checked the tension pulley and it’s lined up with the motor pulley. No lint observed during service, job completed."
Near Austin, TX 78745
Robert
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Near Manor, TX 78653
Wesley
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite and installed control and UI. Thoroughly removed all ice and made certain that unit fan and damper were working properly. All checks good.
Near Austin, TX 78753
Richard
Job Details: 02/24/2020
REFRIGERATOR GE GSHS5KGXGCSS Arrived onsite for the refrigerator not dispensing water. During testing found that the water filter was clogged. Customer had bought a new one. Installed new filter provided by customer and water is dispensing good. No leaks detected. Complete
Near Austin, TX 78726
Paul
Job Details: 02/24/2020
RANGE WHIRLPOOL WFG525S0JZ0 Arrived onsite for a range to replace the previous diagnosed parts. While trying to attempt to replace the previous ordered door handle I found the side trim pieces broken. Need to replace the trim pieces also. Ordering W10761018 TRIM-DOOR and W10761014 TRIM-DOOR.ordrng 1 W10761014 (TRIM-DOOR) and 1 W10761018 (TRIM-DOOR)
Near Lockhart, TX 78644
Jacob
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for unit not spraying. Tested unit. Replaced pump and motor. Still not getting a spray. Called Techline got SR#7727209938. Suggestions to replace control board and possibly wiring harness. Replaced control board. Still spraying correctly. Ordered part. W11085683; ordrng 1 2HR (2HR) and 1 W10919642 (harns-wire) and 1 W11085683 (pump&motor)
Near Cedar Park, TX 78613
Lou
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "arrived on site to inspect refrigerator freezing food. Upon further inspection, I found the refrigerator section at approximately 28 degrees. I removed and replaced the thermostat and tested the unit and it is operating as designed. The thermostat, when turned off/on, is operating properly. I recommended that the customer watch the unit and if it continues to not function properly to call the office and schedule service. No water leaks observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 02/24/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not starting . Found door switch broken . Replaced switch . Unit is now running and heating . Did recommended to shorten exhaust hose . No lint build up at time of service . Job complete .
Near Woodway, TX 76712
Jonathan
Job Details: 02/24/2020
RANGE JENN-AIR JGS8850ADB "Arrived on site for range that was having an F1-1 and F3-1 codes. Inspected unit and work area. Found oven sensor shorted out.; ordrng 1 12001655 (sensor,oven)"
Near Round Rock, TX 78665
Andy
Job Details: 02/24/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78754
David
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to follow up on water leak issue. Called tech line, file SR7727208107. On removal of lid I could see the back panel covered in soap residue due to water splashing all down it. Checked the service pointer for the vent hose deflector, and there was 0 moisture found in the vent tube. Customer had clear water stains all through his laundry room and some wood, so leak appears to be larger then the service pointer. Blew out pressure sensor tube and could audibly hear water splashing in it when unit was empty and drained. Will need a pressure switch and a vent coupling kit, part W11125159 and w11409996.
Near Waco, TX 76705
Jonathan
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer that was showing an LF code. Inspected unit and work area. Placed in service diagnostics and found an F3 E2 (inlet water temperature fault), F0 E3 (overload), F8 E1 (long/no fill), and F0 E4 (spin limited by water temperature) error codes. Tested unit in a manual test and found the cold water valve not pulling in water. Replaced the housing and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78701
Leonardo
Job Details: 02/24/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replace damaged range panel. Replaced panel and tested unit. Everything is working properly and no leaks present at this time. Job complete
Near Kingsland, TX 78639
Jonathan
Job Details: 02/24/2020
WASHER SAMSUNG WA50M7450AW/A4 "Arrived on site for washer not allow to change cycles. Performed diagnostics mode and tested operation, found all components working in test mode. Found control not able to read selector. Disassembled control and installed. Found failure is within main control. Completely removed failed control and installed new. Performed encoder test and found control responsive. Tested all other operations.
Near Austin, TX 78701
Leonardo
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to to replace damaged door panel. Upon inspection we found that both of the replacement panels were damaged. ; ordrng 2 W11230181 (DOOR PANEL)s
Near Austin, TX 78721
Wesley
Job Details: 02/24/2020
DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived onnsite and fixed unit by replaced overlay and sub controls. Unit is now operating as designed.
Near Elgin, TX 78621
Andy
Job Details: 02/24/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site for refrigerator plastic flakes in ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Jacob
Job Details: 02/24/2020
DISHWASHER MAYTAG MDB6769PAS2 Arrived onsite for unit not powering. Tested unit. Found that touch pad was not working correctly.
Near Georgetown, TX 78628
Lou
Job Details: 02/24/2020
REFRIGERATOR KITCHENAID KSRJ25CNST00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker and it failed. I tested voltage to the emitter/receiver and found 120V coming in, but could not get a good reading on voltage coming outI will return with the ice maker. No water leaks observed during service.; ordrng 1 W10757851 (cntrl-elec)"
Near Pflugerville, TX 78660
Andy
Job Details: 02/24/2020
DRYER WHIRLPOOL WED4800BQ1 Arrived on site to install previously diagnosed cutoff and lint screen. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Hutto, TX 78634
Andy
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to install previously diagnosed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.