Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9432 customer reviews

Map of Austin, TX

Friendly and efficient service




Review of Appliance Express

It was a pleasure having appliance express fix my stove top.


Map of New Braunfels, TX

Excellent service




Review of Appliance Express

This was a warranty repair. Connor took the time to explain the likely cause of the problem and what he was going to do to fix it. The cause was what he expected and the problem was corrected.


Map of Waco, TX

Prompt! Attentive! Professional!




Review of Appliance Express


Map of Meadowlakes, TX

Nice man. Knew his assessment




Review of Appliance Express

Very good


Map of Round Rock, TX

Customer fulfillment was shown today by Jonathan. He immediately did trouble shooting and repaired my dishwasher




Review of Appliance Express

Jonathan is knowledgeable and explains about appl. Customer friendly and even recommended what soap to use. Cleaned up his mess and when job was complete gave reference card. Very efficient and accurate. Jonathan was totally Awesome


Map of Temple, TX

Customer




Review of Appliance Express

He was a lot of help asked questions about my appliance he awnsered all of them I am very satisfied with his service he was very fast friendly.


Map of Liberty Hill, TX

Extremely prompt!




Review of Appliance Express


Map of Georgetown, TX

Owner




Review of Appliance Express

Great experience


Map of Meadowlakes, TX

Great service




Review of Appliance Express

Very satisfied Answered all my questions and made appropriate changes


Map of Temple, TX

Mary




Review of Appliance Express


Great Service




Review of Appliance Express


Mike & Sue's Reefer




Review of Appliance Express

Great service call. Clif was a superior technician and Rep. for Appliance Express. He's a "keeper". Super experience for us with Clif. Best wishes to all at Appliance Express.


Great Service




Review of Appliance Express

The service was prompt, Mike was very professional and explained what the problem was with the appliance. I am very satisfied with the service.


Excellent service




Review of Appliance Express

Jonathan was very thorough in not only finding the fault but finding and fixing the cause of the problem so that it does not occur again. He was very polite and good at explaining everything.


Great Service




Review of Appliance Express

Mike was great. Professional, punctual and great service.


Quick courteous service




Review of Appliance Express

I was provided with quick professional service. My ice maker went out and needed to be replaced. Technician Mike Gomez had the part on hand. Technician took the time to explain the issue as well as my warranty information. He even worked around my mosey cat and curious dogs! Thank you Mike! I will be sure to refer you on our neighborhood FB.


Outstanding Service




Review of Appliance Express


Great job




Review of Appliance Express

Mike called to let me know he was on his way. Showed up when he said he would and did the work. I wish all companies worked this well and had such good employees.


Great Service




Review of Appliance Express

Great Service! Also, thanks for the awesome advice for prolonging life of my appliance.


Great Service




Review of Appliance Express

Very professional, and fast services.


Mike




Review of Appliance Express

Daniel did an excellent job of explaining exactly how the oven works and how it should be operated.


Denny




Review of Appliance Express

Carlos is experienced and professional and always on time


Washing machine repair




Review of Appliance Express

Very fast diagnosis and repair process.


Great job very informative




Review of Appliance Express

Great


Excellent Service




Review of Appliance Express


Dishwasher




Review of Appliance Express

The service person was very professional and knowledgeable.


Very Knowledgeable Technician




Review of Appliance Express

Jerry was extremely knowledgeable about the workings of our dryer and explained everything to me as he worked on it. Fixed our problem in a timely manner and was very polite. Would request him again.


James




Review of Appliance Express

Great service , and the technician was extremely knowledgeable and looked like a professional even when he was walking up the sidewalk to our house. Very neat, trim and looked like one of those servicemen you see on TV with his appearance. Got us back in business with our micro wave in a matter of only 1/2 hour and at no charge since it was under warranty for two years & purchase date was 10/15/15. Thank you for your expeditious handling and service work. If needed for repairs to whirlpool appliances and plumbing requirements, Appliance Express will be our first call.


Outstanding customer service




Review of Appliance Express


Excellent




Review of Appliance Express

Excellent tech identified problem quickly


Cliff was outstanding!




Review of Appliance Express

Clif arrived Horton before my scheduled window and called when he was in route. He explained exactly what was wrong with my dishwasher and gave me some great tips on keeping it running smoothly especially with our hard water. He talked to be about which detergent I was using and how much I should be putting in. I’m so glad he did because we have a water softener and I was putting in too much soap. Just a first class professional. Thank you Clif!


Very good service and repairs




Review of Appliance Express

Trouble shooting via your technician was spot on my. Repairs by your service technician was promptly done. Thanks


Brook




Review of Appliance Express

Great service..friendly technician


Lemak




Review of Appliance Express

Great service


Technician really took the time to understand the problem




Review of Appliance Express

Tommy spent time analyzing our washer problem, running through several parts of the cycles, listening to what was happening, and was able to fix an intermittent problem. Very satisfied.


Very Pro




Review of Appliance Express

Showed up on time. Explained everything. In and out no problem!


Craig




Review of Appliance Express

Great service! Very professional and courteous.


Great Service




Review of Appliance Express

The technician was fantastic! Very friendly, unobtrusive and prompt.


Great service




Review of Appliance Express


great service




Review of Appliance Express


Great service




Review of Appliance Express

Michael did a great and fast job.


Thorough and Professional




Review of Appliance Express

We had a great experience with the Appliance Express team. We had a warranty repair due to some damage during the storm. The team was professional and kept us updated on the status. Paul was very knowledgeable on the brand and took great care with our fridge and in our house. Two visits were needed to complete the repair; Appliance Express used technology to confirm the appointment and gave us a narrow timeframe for arrival. That helped with our planning. Overall the experience with both visits was very positive.


Competent,courteous technician,expensive!




Review of Appliance Express

Cost more than I expected


Anna




Review of Appliance Express

A great experience...I had a lot of questions and Connor answered all of Good Morning!. Very professional , smart and most helpful.


Appliance Express




Review of Appliance Express

My technician Jerry C. was Great! He was throurgh,personable and professionable!!!! GREAT SERVICE! Recommend highly!!!


Awesome and fast service




Review of Appliance Express


Excellent service




Review of Appliance Express

Diego very courteous a knowledgeable. You have an excellent employee here. Thanks for a job well done.


Mike provides excellent appliance service




Review of Appliance Express

Mike from Appliance Express is very good at problem diagnosis and solution. An outstanding serviceman.


Very courteous, professional and knowledgeable.




Review of Appliance Express


Very courteous, professional and knowledgeable




Review of Appliance Express


Very courteous, professional and knowledgeable




Review of Appliance Express


Competent, efficient service.




Review of Appliance Express

Technician was polite, communicative, thorough. Good job!!


Frig repair




Review of Appliance Express

Jonathan was efficient, and skilled. The repair was accomplished quickly and wonderful clean up.


Amazing




Review of Appliance Express

Fantastic


Good price, awesome service




Review of Appliance Express


Great Service




Review of Appliance Express


courteous technician




Review of Appliance Express

I was happy with the new cook top. Thanks! If this one doesn't work out, I hope to upgrade with another one and just paying the difference. For n ow, it's all good.


Adam Mitchell




Review of Appliance Express

Jerry is awesome!


Service Technician is the best




Review of Appliance Express

Mike is an awesome technician- fast, knowledgeable, and friendly! I will continue to use Appliance Express for my repairs.


Elva




Review of Appliance Express

Excellent service & Thank you!


Jean




Review of Appliance Express

He was great and very efficient


Bill




Review of Appliance Express

Awesome


Great Service and Communication!!!




Review of Appliance Express

I have worked with previous companies and I will say this was one of the best ever! The company was clear in communicating my appointment time and what I should expect. It happened just like they said. It was truly refreshing to have a company value my time and was willing to work very hard to communicate with me. Awesome!


Barbara




Review of Appliance Express

Amazing


Microwave




Review of Appliance Express


Very nice service man. Timely and caring




Review of Appliance Express


Mrs. Leslie Banks




Review of Appliance Express

Excellent service. Courteous repair guy. Helpful info about using my washer, cleaning washer. Calling into get appointment took over an hour on hold. A real bummer.


Leo was great to work with!




Review of Appliance Express


Great Service




Review of Appliance Express


Great service!




Review of Appliance Express

Wesley was awesome. In fact all three visits I have had from this company have been top notch! I am very impressed. I do not say that lightly!


Excellent Customer Service by Joseph Cordell




Review of Appliance Express

Joseph was very professional and patient with handling the problem with our refrigerator. He is very knowledgeable and shared tips on how to care for other appliances. Thank you Joseph! Overall communication with Appliance Express was awesome! Very prompt and responsive!


On time and very friendly!




Review of Appliance Express


Excellent, fast, competent service




Review of Appliance Express

Will use Appliance Express again. A little hard to reach by phone, but super service after that. Appreciated Jonathon's competence and demeanor.


trustworthy




Review of Appliance Express

Daniel is an engaging, efficient, knowledgeable technician. He asks what is the problem, explains what the problem is and how to repair it, as well as how long it should take to repair. If parts are needed, he explains why he cannot repair it that day and lets you know when he will be back with parts. Trustworthy is the word that describes his work ethic.


Excellent service




Review of Appliance Express

Cliff did an outstanding job in servicing our refrigerator. He was knowledgeable and professional and took care to ensure that our floors and cabinets remained untouched during the repairs. There was some delay in getting the necessary spare parts, but that was beyond his control.


Very pleased with Appliance Express




Review of Appliance Express

Great timely response to a warranty-covered issue with my microwave. Gerry was on-time, professional, and provided fantastic service. I'd use Appliance Express again.


Prompt, courteous service! Washer back to normal. Thanks.




Review of Appliance Express


refrigerator




Review of Appliance Express

awesome


Kerr




Review of Appliance Express


prompt & great service




Review of Appliance Express

only issue I have is with the scheduling. had to be on the phone for over 35 minutes to notify the problem.


Great Service




Review of Appliance Express

Prompt service.


Bryan




Review of Appliance Express

Awesome Service!!!


Prompt, efficient service




Review of Appliance Express


Outstanding service!!!




Review of Appliance Express

Jerry Caldwell is absolutely excellent. He not only made the needed adjustments to our cooktop but gave us a number of tips regarding more effective use of our dishwasher and cooktop.....information that we were never provided by others. This is the best appliance service we have ever experienced.


Dave




Review of Appliance Express

The office staff (Susan) and the technician (Daniel) were very professional, on time, and did a great job!


Tinh




Review of Appliance Express

These guys are prompt and professional!


Trudy




Review of Appliance Express

Great service.


Great service!




Review of Appliance Express


Nice professional respectful person




Review of Appliance Express

Great


Awesome service




Review of Appliance Express


Repair




Review of Appliance Express

Great


Timely and Reliable Service




Review of Appliance Express


Excellent Service!




Review of Appliance Express

Mike from Appliance Express called before his appointment to let us know when he would arrive. He then arrived on time, completed the repair very quickly and did not make a mess in the process. Highly recommended!


Great service




Review of Appliance Express

Wonderful service technician. Polite, efficient and on time


SA




Review of Appliance Express

Great


Renee Andrews-Smith




Review of Appliance Express


Built-in refrig alarms




Review of Appliance Express

Well prepared for service call. Had all necessary/required parts. Installation quick; technician very professional.


Awesome!




Review of Appliance Express


Professional & Courteous




Review of Appliance Express

Mike did a Very good job in repairing our microwave. We were very pleased.


Quick Service




Review of Appliance Express

Clif did a great job with install, and was friendly and informative.


Great service




Review of Appliance Express

Jonathan Short was, Kind Courteous and very professional. He did a great job! Thanks to him, you have a new loyal customer.


Kim




Review of Appliance Express

Excellent,professional and prompt!


Great service




Review of Appliance Express

Repair tech arrived on time. He was professional, polite and knowledgeable. He had the ice maker back up and working in less than an hour.


Great service




Review of Appliance Express


Great service, very friendly, good with our dog




Review of Appliance Express

I would recommend this service


Professional repair guy, on time and fast service.




Review of Appliance Express


Super Service




Review of Appliance Express

Explained everything, replace what needed to be replaced in a very efficient time. Very courteous


A& great service & attitude both




Review of Appliance Express

A &. Great service & attitude both


Great service




Review of Appliance Express

The technician was personable informative and solved the problem. He is wonderful!


Emilie Richardson




Review of Appliance Express


Mike did a great job




Review of Appliance Express

Thank you for being so prompt and pleasant


Great Service!




Review of Appliance Express

Jonathan Short was on time for the appointment, courteous, and professional. He provided quick and excellent service, as well as tips for future reference. If I have any problems in the future, I will be calling Appliance Express!


Great Service Tech




Review of Appliance Express

Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


Top Shelf Service!




Review of Appliance Express

Clif was here before I got home. Was ready to get to work with a smile and a handshake. Even stopped to say hi to the dog. He did a fantastic job, and we have a fridge that is running like a top. The whole staff is great. If you have questions on the appliances in your home call them. Bar None!


Great service




Review of Appliance Express

Paul was terrific. Prompt, friendly and informative. Didn't mind me asking questions. He was fast and knowledgeable. Even my dogs liked him.


Great Service.




Review of Appliance Express

Appreciate the convenience of scheduling and the reminder. Clif was pleasant and knowledgeable. Would use Appliance Express again if the need arose.


Terrific Home Service Representative




Review of Appliance Express

Steve called prior to arriving. He announced himself before I opened the door. I felt more secure with this introduction. Steve worked on my washer 1st & told me the cold & hot hoses were reversed. He corrected this for me. He also said that there was too many suds. Guess that is why I buy detergent so often. I will correct the amount I use & save money. He confirmed that the washer is spinning correctly. Steve then took apart my dryer, showed me the dirty buildup inside & proceeded to vacuum the inside. It looks so clean now. I did myself a favor by calling Appliance Express & was very impressed they sent Steve to my home to ensure my appliances will work more efficiently. He is a very confident & pleasant man.


Highly recommend!




Review of Appliance Express

Luis was awesome...very knowledgeable, and corrected the problem that the previous service company failed to fix.


Great,efficient service!




Review of Appliance Express

Everything went smoothly. Very nice service and repairman!


Luis was provided prompt, outstanding service




Review of Appliance Express

Luis was polite, prompt, & professional. He fixed our refrigerator quickly and was an excellent source of information of how to care for our appliances.


S.




Review of Appliance Express

Excellent service


Very good setvice




Review of Appliance Express


Ali




Review of Appliance Express

Extremely satisfactory service.


All excellent




Review of Appliance Express

All excellent


Awesome Service!




Review of Appliance Express

Clif was very knowledgeable and super helpful fixing our washer issue.


Erika




Review of Appliance Express


Great service




Review of Appliance Express

Jonathan was on time for the appointment. He was dressed in business attire looking very professional. He quickly diagnosed our problem and gave us excellent advice to keep from it happening again. I could not be more happy with the service he provided.


Thank you, Mike!




Review of Appliance Express

Mike explained numerous things about my washer...he was very thorough and patient with my questions...ONLY concern----- I called Whirlpool on Monday ( washer was under warranty) & was referred to Appliance Express. They gave me a window of time from 1-4 on Friday. On Thurs., I rec'd an email stating a tech would arrive Fri between 3-6. At 3 p.m. Friday, a lady from AE called to cancel the appointment & reschedule it for Monday morning....I was not thrilled to have to wait a full week to get some help.....However, Mike did arrive promptly Mon. morning and took care of the situation. He was excellent.....The one week wait was not soooo excellent!


Very Knowledgeable




Review of Appliance Express

Jonathan was very knowledgeable about my Whirpool appliances.


Excellent service




Review of Appliance Express

Both techs that came were very knowledgeable and helpful. Although they couldn't fix the problem(builder mistake), they tried to make it better until it could be fixed.


Great service!




Review of Appliance Express

Great job. Arrived on time. Explained thoroughly what the problem was and what they did to fix it. Highly recommended.


Great job Mike




Review of Appliance Express

We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.


Great Service!




Review of Appliance Express

Quality Service


Excellent service




Review of Appliance Express

Tony the technician was very polite and new what he was doing. Great service


Carla




Review of Appliance Express

Carlos did excellent job, courteous and knowledgeable.


Good Service




Review of Appliance Express

Very pleasant young man who came to my house to do the work.Quick and efficient


Gladys




Review of Appliance Express

On time and knowledgeable


Satisfied customer




Review of Appliance Express

They were able to squeeze me in to accommodate my schedule. Mike arrived on time made the diagnosis and had the oven repaired within a fairly short amount of time. Very professional. I would highly recommend them.


Excellent service




Review of Appliance Express

My service man Connor was prompt, professional and had my washer repaired in record time. As it is under a service plan I cannot rate the pricing.


Very knowledgeable and customer oriented!




Review of Appliance Express

We have had several issues with a new oven. It has been very frustrating because we bought a higher end appliance based on our previous experience with the Jenn-Air brand. Since the purchase in late January we have had four service calls. While not happy with the need for numerous calls in a relatively short time, the servicemen have been great to work with at each visit.


Great prompt service




Review of Appliance Express

Jonathan was very efficient and courteous.


JennAir Steam Oven




Review of Appliance Express

My steam oven stopped working and Appliance Express came out to service it. They were persistent in contacting me until the appointmentment was made and received an email confirming the appointment and a reminder in advance. Their auromated system also called me the day of the appointment 30 minutes before the repair tile window so I didn't have to sit here all day waiting. The repairman was professional and friendly. He took the time to explain the diagnostic tests to me and then explained the results of the diagnostic tests. Once he realized that I have a technical background, he explained the electrical engineering inside the oven. I felt comfortable that I had a repairman that understood my oven and took pride in his work.


Professional Service




Review of Appliance Express

Wesley provided the level of service that ought to be expected, and provided, but too often is not. I would recommend him, and his company without reservation.


Great service




Review of Appliance Express


Prompt. Professional.




Review of Appliance Express

Very professional. Prompt. Would use again.


knowlegeable and efficient




Review of Appliance Express

We were very satisfied with the service Mike performed in getting our washer repaired. This included the advice he gave us in deciding what we needed to do to remedy the problem. He was well trained, professional and friendly. And I would definitely recommend Mike and your company to friends and neighbors.


Great service




Review of Appliance Express

Was on time and was very quick


Appliance Service Call




Review of Appliance Express

Very nice to have a technician that showed up on time and took personal interest in ensuring that we were fully satisfied with the repair and went above and beyond to ensure we were familiar with how to optimize and properly maintain our appliances.


great service




Review of Appliance Express


K




Review of Appliance Express

Mike Gomez did an outstanding job in taking care and repairing my new refrigerator.


terrific service




Review of Appliance Express

On time, courteous, knowledgeable----great experience.


Great service, very knowledgeable technician




Review of Appliance Express

Fast service, very thorough, very knowledgeable technician explained the problem very well.


Laura




Review of Appliance Express

On time, knowledgeable, friendly, efficient and thorough!


Perfect Service




Review of Appliance Express

Connor completed a full job. 100 % great service. Explained it well. Thanks so much!


Jean




Review of Appliance Express

Steven is an excellent repairman. He was very efficient and I felt like I could have confidence in him.


The Best




Review of Appliance Express

Fantastic job on repair as well educated me on how to properly use and care of appliance. Best repairman I've ever met.


Great service




Review of Appliance Express

Technician arrived on time, as very knowledgeable, and had everything fixed in 15 minutes.


Excellent service




Review of Appliance Express

My repairman was not only efficient and well-qualified, but was also very thorough and knowledgeable about the issue/cause of the problem. He possesses excellent interpersonal skills and is a credit to your company. I would not hesitate to recommend Appliance Express to others.


Profetional




Review of Appliance Express

He was fast and very professional!


Oven on fritz




Review of Appliance Express

Super service, super guy.


Tommy did a superb job , very friendly and attentive to our questions. 👍😀




Review of Appliance Express

I'm very satisfied with Tommy's job. I never believed in extended guaranties. But now I'm extremely satisfied with your service and quick attendance to my needs. Thank you.😀👍👍👍


whirlpool gx5shdxtq00 - hot fridge - cold freezer repair




Review of Appliance Express

Thomas did a super job solving the problem at a reasonable price.


Jeff




Review of Appliance Express

Very friendly & professional!


Great Service




Review of Appliance Express

Our washer was repaired in a timely manner and your customer service was top notch.


Micky




Review of Appliance Express

Excellent Service


Awesome Honest Service




Review of Appliance Express

Tom was great he can in an assessed my issue and explained what needed to be completed in order to correct the issue.


Great service




Review of Appliance Express


great service




Review of Appliance Express

The technician arrived on time was able to detect the problem very quickly and fixed it. Great job, very pleased


superb




Review of Appliance Express


Great service




Review of Appliance Express

Good job


On time and friendly service.




Review of Appliance Express


on time and efficient




Review of Appliance Express


Mike Gomez is the best service tech I've ever had




Review of Appliance Express

Mike couldn't have been MORE knowledgeable or professional when he came to he house today. Best appliance repair experience I've ever had


Truly Professional Service




Review of Appliance Express

Best I/We have experienced in the last 45 years!


Excelent!




Review of Appliance Express

Mr. Morales was timely after receiving the canned call he was on his way. The refrigerator is still under warranty. He adjusted the glides and didn't ask for a hair dryer which the first repair man did. Mr. Morales seemed like he was much more capable to do repairs. I will see if this corrects the problem other wise I will be calling again.


Kathie




Review of Appliance Express

The technician was very nice and very knowledgeable tyvm for sending Mr.Gomez .....


Great Service




Review of Appliance Express

Steve was very knowledgeable about the product. He was able to fix the problem quickly. He was very polite, would not hesitate to call him if we have any other problems.


Great service, although delayed




Review of Appliance Express


Excellent service




Review of Appliance Express

Excellent, fast service.


Great job




Review of Appliance Express


Another nice experience




Review of Appliance Express

Thank you again to Appliance Express. Timely scheduling, prompt, courteous, and professional service!


Clif is awesome




Review of Appliance Express

Clif has a great attitude towards his work and he loves what he is doing. Although, out issue turned out to be simple, he was very kind to explain things in detail and also answered other appliance related questions I had. Thanks Clif


Mike




Review of Appliance Express


Great Service




Review of Appliance Express


Good results




Review of Appliance Express

We highly recommend his services,


Efficient, knowledgeable and on time.




Review of Appliance Express

Was very satisfied with the technician and the prompt repair.


Great service




Review of Appliance Express

Thanks Connor Montgomery fixed my gas range problem with good problem solving skill, care and excellent attitude.


Excellent experience




Review of Appliance Express

Louis could not have been more helpful. He was very patient and knowledgeable I would highly recommend him as a technician


Great service




Review of Appliance Express

Very knowledgeable


Kim




Review of Appliance Express

Great service!


The Best




Review of Appliance Express

On time, professional, offered great advice & tips for my appliances.


Solid technical knowledge of product




Review of Appliance Express


Was there timely and did not take him long to fix problem




Review of Appliance Express

Was very pleased with complete service we recieved


Great service through a long haul




Review of Appliance Express

This was the fourth visit required to fix our fridge, but Appliance Express has been awesome to work with. Luis was fantastic, on time, an utter professional and completed his work quickly and with a smile. It's been a long journey to get our refrigerator working (2 separate problems, one mis-ordered part), but overall pleased with the service.


Trustworthy, friendly and knowledgeable.




Review of Appliance Express

I have had different servicemen from Appliance Express at various times for different appliances. I have ALWAYS been very, very pleased with the results. I trust them.


Expertise and professionalism




Review of Appliance Express

Jerry was knowledgeable, courteous, and enthusiastically helpful


Dryer repair at the Weck house




Review of Appliance Express

Mike Gomez did an awesome job, he showed me exactly what he was doing and explained why every step of the way. He did such a good job and explained it so well I could almost do it myself next time.


Very pleased...




Review of Appliance Express

Mike was on time, friendly and professional. He did a nice job...


Bill




Review of Appliance Express

Couldn't be better!!!


Knowledgeable and Customer Oriented




Review of Appliance Express

Tommy made a convenient appointment with me and then called to confirm if he could arrive early. Yes; great. Then he listened to my issue with the washer and did not immediately assume I was nuts. Then he worked on the starter problem and discussed it with me. We think we arrived at a working (?!) solution. I appreciated his attitude and his knowledge. Thanks for sending him.


Tyler  G.

Tyler G.

WASHER MAYTAG MVWB835DW4 Arrived on site to install previously diagnosed water inlet valve housing assembly. After disassembling and installing the new part and reassembling the washer I was able to run steps one and two to verify that the cold and hot water and now functioning as designed in diagnostics. The unit showed no signs of leaking before during or after the repair and the customers are ready to use the machine whenever they need to. Call complete

Near Stonehouse Ln, Belton, TX 76513
Tyler  G.

Tyler G.

UNKNOWN UNKNOWN NAGJFDHJ/

Near Williams Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspect a dishwasher and found it is not draining. Found catch valve is stuck and after clearing it dishwasher will now complete a diagnostic cycle properly. No water leaks from connections at time of service, job complete"

Near Montopolis Dr, Austin, TX 78741
Jacob S.

Jacob S.

RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite for unit leaks gas. Turned on gas. Tested unit. Used leak detector soap. Couldn’t not find leaks on any valves.

Near Mandela Bend, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Arrived on site to inspect refrigerator shelving damaged. Upon further inspection, I found the pizza pocket assembly leg broken, the toeplate/grill broken and the right RC door dented. Customer provided POP. I am ordering the door, grill and pizza assembly. The pizza pocket assembly will be D2C per MS. No water leaks observed during service. Advised customer that the door will approximately 6-8 weeks to arrive at which time the office will contact and schedule repair. ; ordrng 1 LW10912110 (dor-fip SS) and 1 W11216934D2C (rail) and 1 W11282544 (grille)"

Near Sycamore St, Georgetown, TX 78633
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED70HEBW0 "Arrived onsite for for customer wanting dryer door to be opened from the opposite side. Removed door, disassembled to reverse hinge, reassembled and replace door. Tested unit and unit is functioning properly. Job complete"

Near Berger St, Austin, TX 78721
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and sound igniter is not firing properly on the second third ignition etc. Removed ignitor and adjusted electrode closer to burner. After reassembling it is now heating properly. Also went over storage expectations, calibrating temperature if needed, range is operating properly no further repairs required at this time, job complete"

Near Caddie St, Austin, TX 78741
Leonardo C.

Leonardo C.

OVEN LG LRG3193ST00 Arrived on site to test unit for oven not getting to temp. Test unit and found bad igniter. Ordering new igniter. ; ordrng 1 12400035 (IGNITOR )

Near Davis Ln, Austin, TX 78749
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMC30516HZ0 "Arrived on site to exchange microwave. Exchanged and installed new microwave. Tested on install and verified all is working as designed. Call complete. Serial updated."

Near Terraza Cir, Austin, TX 78726
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL KMHC319ESS-5 Arrived on site to install previously diagnosed parts. Removed both interlocks and control. Installed new interlocks and control. Set microwave for 40 seconds with a cup of water inside. Water was warm. Microwave is operating as designed. Job completed.

Near Lightfoot Dr, Round Rock, TX 78681
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose an oven that is not responding to user input. Tested all parts and components and found no mechanical or electrical failures at this time. Advised homeowner on touchpad operation and no further repairs are needed at this time.

Near Hanging Star Ln, Georgetown, TX 78633
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to test unit for middle burner not igniting. Found spark igniter was not properly seated from orifice holder threads being stripped. Replaced orifice holder, tested unit, unit works good. No leaks detected. Job complete."

Near San Marcos, TX 78666
Brandon C.

Brandon C.

OVEN GE ZGP366LR4SS "Arrived on site to replaced failed bake ignitor, after replacing, unit tested good."

Near Lakota Pass, Austin, TX 78738
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser door gasket failing, I removed and replaced the dispenser assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed"

Near Las Colinas Dr, Leander, TX 78641
Scott  M.

Scott M.

WASHER MAYTAG MVW6230HW0 "Arrived on site ,replaced both hinges . Unit lid is operating as designed . No water leak detected at time of service. Job complete ."

Near Payne Ave, Austin, TX 78757
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for Not Cooling - Both Sections - Side by Side Refrigerator. Found major frost built up over evaporator cover. Placed in force defrost in diagnostics. Unit began to defrost. Unit is having communication errors between the thermistor, control board, and UI. Ordering all three to return and install to get fridge operating as designed. Explained to customer they would need to unplug the unit and allow it to completely defrost in order for these parts to be installed upon return. Towels will need to be placed around the fridge to soak up water s is defrosts. COVID questions answered, all No. . ; ordrng 1 W11214887 (cntrl-elec) and 1 W11449482 (ELECTRIC CONTROL ) and 1 WPW10384183 (thermistor)"

Near Pearly Eye Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL RBS275PDB16 Arrived on site to install previous diagnosed part. Pulled unit and installed new control. Tested operation and all tested good.

Near Riverwood Dr, Georgetown, TX 78628
Matthew  Z.

Matthew Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived onsite for refrigerator freezing food. Took temps and recorded Fridge temp at 29 degrees, set at 46. Freezer temp was good. Replaced thermistor in FC compartment, damper control and control. Tested unit and unit is functioning properly. Job complete"

Near Wynona Ave, Austin, TX 78756
Al R.

Al R.

RANGE WHIRLPOOL WFE320M0JS0

Near Oakalla Rd, Killeen, TX 76549
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for dryer not heating properly. Upon inspection I found the dryer not heating up to temp. I found the thermostat discolored. I replaced the thermostat and tested the unit. I the found it getting up to temp too fast. I inspected the vent on the outside of the house and found it appeared to be packed with lint and not allowing the moist air to exit. I advised to the customer that the vents would also need to be professionally cleaned. Job complete.

Near Kenney Fort Crossing, Round Rock, TX 78665
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven not baking. Upon arrival found unit hidden bake element was weak. And unit thermostat was damaged. Replaced both. Tested unit is now heating and running as designed job completed.

Near Faith Dr, Andice, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range burner issue. Tested and inspected unit and found failed burner head and cap. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10881749 (cap-burner) and 1 WPW10515455 (burnr-head)

Near Jackson Falls Way, Manor, TX 78653
David S.

David S.

REFRIGERATOR GE GSH25JFXBBB "Arrived on site for sealed system repair. I gained access to the evaporator and found a partial frost pattern. I gained access to the compressor and found a hard start device installed onto the compressor. I punctured the dryer and found a full charge in the system. I removed the compressor, and removed the hard start device. I installed a new compressor and corrected the wiring for the new compressor. I also installed a uv dryer and an access valve. I did a push pull test and found it working as designed. I pulled a vacuum and found the vacuum holding. I put a measured charge into the system and found the pressure building appropriately. The unit is operating as designed. Job complete."

Near Lark St, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of not washing properly. Found door open in middle of cycle not cleaning. Replaced latch and test. After replacement test operation all functions working properly. No leaks detected at time of service.

Near Elworth Path, , TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to inspect refrigerator door dented.Confirmed the complaint and removed and replaced it and the name tag.Job completed

Near Copperas Cove, TX
Andy  B.

Andy B.

WASHER WHIRLPOOL MVW7230HW0 "Arrived on site for washer banging, wet clothes at end of cycle and loose panel. Checked for error codes and found none. Performed tested and all operations appear normal. Checked suspension and checked good. Checked loose panel and found console loose due to failed console clip. Removed failed part and replaced with new. Called tech line about unit banging and wet clothes and spoke with Austin (SR# 7729522453) made aware of stated issue and what was found and done. Was instructed that unit is operating as designed and to instruct customer on use and care and practice for best performance as well as best loading practice. Did as instructed. No water leaks present at time of service."

Near Maple Leaf Trail, Elgin, TX 78621
Andy  B.

Andy B.

RANGE KITCHENAID KSGG700ESS1 And on site for range RF burner issues tested and inspected unit and found failed burner head and cap. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10876582 (cap-burner) and 1 WPW10256028 (burnr-head)

Near Maple Leaf Trail, Elgin, TX 78621
Jonathan  S.

Jonathan S.

DISHWASHER GE ZBD6880N20SS "Arrived on site for dishwasher not draining. Inspected drain line and cleared. Disassembled unit and cleaned filter and screen. Performed diagnostics mode and tested drain pump. Found drain pump not activating. Removed unit and tested voltage. Found when unit pulled out was able to activate drain pump. Installed unit and tested and found drain pump would not work. Removed unit again and tested. Found drain motor shorting out. Was able to read voltage to pump when pump was not running.Removed failed drain pump and installed new. Reinstalled unit and tested all operations. All tested good, no water leaks detected.

Near Copper Point Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to test unit for not closing. Test unit and found bad door hinges and rail. Ordering parts office to reschedule. 2 hour job ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 W10360518 (RIGHT RAIL ) and 1 W10687342 (INNER DOOR ) and 2 W10874474 (HINGE)s and 1 W11214480 (ARM) and 1 W11297728 (CONSOLE) and 1 WPW10128850 (ARM)

Near Bestride Bend, Austin, TX 78744
Scott  M.

Scott M.

MICROWAVE JENN-AIR JMW3430DS02 Arrived on site for stuck keypad error code . Replaced UI console . Tested both MW and oven . All checked normal . Job complete

Near Cascade Dr, Austin, TX 78757
Justin M.

Justin M.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for wall oven that was not working when put into bake it flashes F1E1. Upon further inspection I found that the error code flashes intermittently when anything on UI is pressed and will not stop making it difficult to diagnose unit. Factory data reset unit and found error still occurring. Control and console on order. Office to reschedule. ; O-emld tckt

Near Brushy Creek Rd, Cedar Park, TX 78613
Tyler  G.

Tyler G.

REFRIGERATOR GE GSH25JFXNBB "Arrived on site for refrigerator not cooling properly. Upon arrival I found ffc was at 57 degrees and getting warmer and freezer was at 20 degrees. Found unit had a major defrost issue in the freezer section. Fund heater and defrost thermostat were both blown and not longer functioning. While need to get ahs approval for replacing the the main control, defrost thermostat and defrost heater. Office to reschedule with customer after ahs approval is confirmed and to verify which day would best work for customer due to work schedule.; ordrng 1 WR50X10065 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"

Near Golden Oak Ln, Killeen, TX 76542
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer not going past sensing. Confirms the complaint and found the control was defective and causing the issue. Removed and replace control, tested unit and unit tested as designed to customer satisfaction. Job complete."

Near Bayer Hollow Dr, Killeen, TX 76549
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer for leaking water, upon inspection found a quarter size opening near weights. Ordering tub. Office to reschedule ; ordrng 1 W10921996 (TUB)"

Near Schoenthal Rd N, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL ED20TQXFW01 "Arrived on site to inspect fridge for not cooling, upon inspection found the compressor not running, 3 and 1 started was attached. Will need full harness and starter, office to reschedule ; ordrng 1 2188345 (HARNESS) and 1 2204412 (START)"

Near Jakes Colony Rd, Seguin, TX 78155
David  Z.

David Z.

RANGE WHIRLPOOL KFGC506JSS00 "Arrived on site to diagnose range with noise coming fro, convect fan. Found the convect fan is rubbing on the convect element bracket, causing the clicking noise. Loosened and adjusted the retainers and mounting brackets for the convent element. Retested and noise is now gone and working as designed. Call complete."

Near Mountain Park Cove, Austin, TX 78731
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WFE505W0JZ0 Arrived onsite to replace previously diagnosed parts. Replaced control and sensor. No previous symptoms from initial visit. Tested unit at 350 degrees. Unit is functioning properly. Job complete.

Near China Rose Dr, Austin, TX 78724
Richard P.

Richard P.

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for the dryer is not venting properly. During testing found that there is a lot of water inside old vent hose. Advised customer to have someone clean out the vent tube in the wall and to see where the water is coming from. Replaced vent hose with new and dryer tested good, but there is a clog in the vent tube in the wall. Complete"

Near Thornless Cir, Buda, TX 78610
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no power showing on display. Found connections loose at control board and after resetting them dishwasher will now power up and complete a diagnostic cycle. Builder/installer has added an extension to the drain hose which is not allowing the drain pipe to have a severe enough high drain loop. Customer may experience aromas from water siphoning back into dishwasher or mildew buildup prematurely. No water leaking from connections on dishwasher at time of service, job complete"

Near Caddie St, Austin, TX 78741
Jonathan  S.

Jonathan S.

WASHER LG WT1501CW

Near Deepwood Dr, Georgetown, TX 78628
Kayman B.

Kayman B.

DISHWASHER FRIGIDAIRE FGCD2444SB0A Arrived onsite for dishwasher that kept running after the cycle was complete. I ran a water service test and found all functions passed. I found excessive amounts of suds in the tub once the test was complete. I ran water through the unit multiple times to drain out all the suds. I advised that the suds will get stuck under the float switch and cause the unit to constantly fill and drain. I also explained that the turbidity sensor will sense the suds and cause the unit to keep draining to get rid of the suds. No repairs needed at this time.

Near Greenside Trail, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer oil leaking. Tested and inspected unit and found failed gearcase. Removed failed part and replaced with new. Cleaned other parts as well as possible. Tested unit and found slipping. Removed failed motor, actuator, cam and belt and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Left leaking gearcase with customer per office."

Near San Marcos St, Manor, TX 78653
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Arrived on site for unable to remove filter in housing . Tried to remove , unable to remove filter . Replaced filter head . Customer had new filter. All checked normal . No water leaks detected at time of service. Job complete"

Near Bilboa Dr, Austin, TX 78759
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range hot when in use called tech line and spoke Bryan (SR# 7729515711) made aware of stated issues and what was done and found. Was instructed that this is normal and that unit is operating as designed. Was transferred to safety and spoke with Jennifer and unit is working as designed. Also installed insulation kit for customer to help but instructed that unit will still be warm and to be careful around unit. No gas leaks present at time of service.

Near Livorno Cove, Round Rock, TX 78665
David  Z.

David Z.

DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site for issue with door gasket coming out. Checked unit and found the upper rail plastic retainer on one side had come dislodged and was catching on the door gasket. Removed the retainer and flexed the plastic to get it to for. Reinstalled and retested. Gasket is no longer getting caught. Call complete.

Near Crestway Dr, Austin, TX 78731
Brandon C.

Brandon C.

COOKTOP KITCHENAID KECC664BSS00 "Arrived on site to replace failed switch. I replaced center rear switch, unit tested good. Customer supplied switch,

Near Foy Dr, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF707ESS00 "Arrived on site for cooling issue in fresh food. Removed deli drawer found evaporator incased in ice,called tech support,per issue with fresh food defrost all repairs have been taking care of to service pointer

Near Intervail Dr, Austin, TX 78746
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCE55US0HS01 Instructed customer on use and care and cleaning. All checks good.

Near Kulmbacher Dr, Austin, TX 78728
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite and found silverware basket flap broken off. Ordering basket to repair. Office to reschedule. ; ordrng 1 W10629540 (baskt-ware)

Near Kulmbacher Dr, Austin, TX 78728
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE334GBS0 Arrived onsite for the dishwasher bottom plate is off. Upon inspection found that the bottom plate was off . Put plate back on with screws and dishwasher tested good and no leaks detected complete

Near Medlin Creek Loop, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE745H0FS1 Arrived on site to test unit for left knobs not allowing unit to turn off. Test unit and found broken knobs. Replaced knobs due to safety test unit and unit test good job complete.

Near Oakclaire Dr, Austin, TX 78735
David  Z.

David Z.

REFRIGERATOR GE BSS25JSRFSS "Arrived on site to diagnose refrigerator that is making a screeching noise sometimes, is not producing ice, and is intermittently not dispensing water. Found the icemaker was actually turned off, turned that back on and it harvested and filled. Tested water valve several times and found no issues present. Advised that the reservoir can freeze up and cause no water to come out, and to bump temp up if this happens. As far the noise I found that the fans are operating fine. Customer showed me video of noise, sounds like it’s coming from the back and a screech.

Near Gato Path, Austin, TX 78731
Richard P.

Richard P.

WASHER MAYTAG MVW7230HW0 Arrived onsite for the washer not working properly. Ran diagnostics and found no issues with the washer. Advised customer on care and use of the washer. Washer tested good and no leaks detected complete.

Near Delaware Mountains Terrace, Dripping Springs, TX 78620
Justin M.

Justin M.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace previously diagnosed parts. Installed new door trim. Unit working as designed. Call complete.

Near Caddo Canoe Dr, Leander, TX 78741
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite and replaced control to repair fan coming on randomly. Advised customer on normal operation.

Near Anaheim Ave, Pflugerville, TX 78660
David S.

David S.

MICROWAVE KITCHENAID KOCE500ESS11 Arrived on site for discoloration on the glass and racks of the oven. I inspected the unit and work area. I found the inner glass chipped. I also found the racks and tempering rainbow color. I am ordering the inner glass and all 3 racks to complete the repair. The office will reschedule he. We have an eta on the parts. ; ordrng 1 W10554531 (rack-oven SLIDING) and 1 W11455100 (GLASS INNER) and 2 WPW10554526 (rack-oven)s

Near Abelia Ln, Leander, TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8600YW0 "Arrived on site to replace bearings and hub, found outer tub cracked, and inner basket rusted, showed customer

Near Copperleaf Rd, Lakeway, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived onsite for unit spilling water in the bucket for the ice. Checked unit. Found that the ice maker. Needed to be replaced. Replaced ice maker. Let customer know to give the unit about 24hrs.

Near Euclid Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for freezer warming up. Removed cover found large ice ball on inlet to evaporator frost pattern on upper portion of evaporator diagnosed a refrigerant leak at evaporator called tech support ordering a new evaporator Sr#7729521172; ordrng 1 W11256565 (Evaporator)

Near Salcon Cliff Dr, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job to replace previously diagnosed parts. Replaced freezer light and now lights working properly. Found the refrigerator connected to RO system and water pressure out of dispenser without filter same as out of RO faucet.

Near S Lariat Cir, Dripping Springs, TX 78620
Scott  M.

Scott M.

DRYER WHIRLPOOL WED560LHW0 Arrived on site for noise dryer . Found will need noise kit . Ordering motor just in case needed . Please call to set return ; ordrng 1 W11234001 (MOTOR) and 1 W11401018 (NOISE KIT )

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS311SDHM05 arrived onsite for unit freezing food in fridge section. Replaced Themistor. Unit is otherwise operating as designed. Advised findings. Temps are a 2f and 36f.

Near Spectrum Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site for dishwasher not starting cycle. Performed diagnostics mode and checked fault codes. Found error code F10 -E1. Disassembled door and disconnected wax motor and tested in normal mode and found unit working. Will need to replace wax motor. ; ordrng 1 W11416460 (WAX )

Near Rolling Block Dr, Liberty Hill, TX 78642
Clif L.

Clif L.

WASHER WHIRLPOOL MHW6630HW1 Arrived on site to replace rotor and stater for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Independence Dr, Georgetown, TX 78633
Tommy O.

Tommy O.

RANGE JENN-AIR n/a "Arrived onsite for inconsistent heat in range cook top. Upon arrival could not find any paper work for unit and unit , module number was scratched off. Tested all four burners. Found all four heating tested unit heat with multiple and all burners in combination. Found burners were good. Tested again and left burners on for extended period of time. Found burners heating as designed. Job Completed. Tested bake and broil as well both operating correctly."

Near E Island Dr, Bluffton, TX 78607
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW2 "Arrived on site and inspected washer and found saved error code for unbalanced load, found tub and basket are not centered in washer. Used leveling feet to center it and ran a spin cycle to ensure it is no longer making contact with inner wall. No water leaks from connections at time of service, job complete"

Near Wintercreeper Cove, Austin, TX 78735
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH31017HS-6 Arrived on site for he microwave will blow for 2 minutes to cook then it will completely stop working. The clock on the microwave will continue to count down while the fan is off. Upon arrival I placed a cup of water in the microwave for 40 seconds. The water was warm. Turned on the fan and it only hummed. Replaced control board and the blower motor did not spin as designed. Instead it hummed just as it did when I arrived. Tested interlocks and they tested faulty. Interlocks I was sent with weren’t for this microwave. Ordering new interlocks and will return with blower motor to complete repair. I’ve updated the model number so it reads correctly in this ticket. Contacted customer to inform them of parts on order. ; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)

Near Birdwatch Loop, Pflugerville, TX 78660
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived onsite for F2E1 stuck key failure code. Per specs, need to replace touch panel. Ordering panel and bringing control. Office to reschedule.; ordrng 1 W11188091 (door/mw)"

Near Canoga Ave, Austin, TX 78724
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVWB835DW4 Arrived onsite to install previously diagnosed parts. I installed the gear case and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service . Job complete.

Near Arrowhead Ln, Georgetown, TX 78628
Lou S.

Lou S.

DRYER LG DLEY1701V "Arrived on site to inspect dryer not drying and water leaking from the unit. Upon further inspection, the customer advised that when they use the steam cycle, the unit leaks water onto the floor. I disassembled the unit and found that the nozzle assembly was leaking. Also, it appeared the valve is leaking as well.. I reassembled the unit and tested. Unit is operating as designed minus the steam cycle. No lint observed during service, job completed."

Near Palominos Pass, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose refrigerator with icemaker not producing ice, and things thawing in freezer. FC 27 degrees. Found no frost pattern on evaps at all. Did sealed system check. Could hear compressor being loud and shrill, and found an ice block on evap. Ordering sealed system parts. Office to reschedule for sealed system. ; ordrng 1 2HOURWINDOW (SEALED SYSTEM ) and 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Misty Brook Dr, Austin, TX 78727
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWC565FW2 Arrived onsite for complaint of not enough water volume and lint being left on clothes after the cycle. No error codes. Repaired water level issue by clearing sudsing build up in the air trap hose. Advised customer on the other issues they asked about and answered questions.

Near Sue Ann Rose Dr, Austin, TX 78717
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not draining properly. Ran diagnostics and found no error codes. During testing found that the drain pump was clogged causing the no drain issue. Removed clog .Also found that there was a lot suds. Ran a rinse cycle to remove suds and replaced pressure switch due to the suds. After repair washer tested good and no leaks detected complete

Near Medlin Creek Loop, Dripping Springs, TX 78620
Jacob S.

Jacob S.

OVEN KITCHENAID KOST100ESS03 Arrived onsite to replace part ordered by previous tech. Replaced UI panel. Tested unit. No issues at this time. Job complete

Near W 29th St, Austin, TX 78703
David S.

David S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating. I inspected the unit and work area. I found fault code f6e4 UI to control state status. I found the unit not connected to WiFi or a whirlpool app. I am ordering the appliance control manager to complete the repair. I got the unit connected to WiFi and the customers whirlpool application. The office will reschedule when we have an eta on the control.; ordrng 1 W11261167 (cntrl-elec)

Near Katherine Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

RANGE AMANA AGR5330BAS3 Arrived onsite and found flame normal but possible mismolding of caps and heads causing flame to be uneven. Ordering caps and heads to repair. ; ordrng 3 WP98017461 (cap-burner)s and 3 WPW10636224 (burnr-top)s

Near Meehan Dr, Austin, TX 78727
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS01 Arrived on site to replace door and hinges and springs. Replaced all parts test unit and unit test good job complete. Door working correctly

Near Hazelnut Ct, Driftwood, TX 78619
Justin M.

Justin M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator with ice maker not making ice. Found that the ice maker would not harvest and the control was not communicating with ice maker. Replaced control and ice maker. Tested and put unit into diagnostic mode and found unit functioning as designed now. Call complete.

Near Muhly Bush Bend, Leander, TX 78641
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KUDE20IXSS1 I have on site for dishwasher that had a broken up a rack. Upon arrival I found that the rails we were sent with our indeed functioning on the dishwasher as designed and the issue with the upper rack falling out of place was due to the adjuster kit on both sides breaking off the wheels. We will need to confirm with the agent for the adjuster kit due to being out of stock and not available for drop shipping. Office to reschedule once availability of part is known; ordrng 1 W10712394 (adjuster KIT)

Near Coletto Ct, Belton, TX 76513
Clif L.

Clif L.

FREEZER MAYTAG MQU1556AEW2 Arrived on site to diagnose a freezer that is not sealing properly. Tested unit and found freezer door twisted causing it not to seal in the lower left corner. Issue cannot be fixed and unit will need to be replaced.

Near Private Rd 904, , TX 78633
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave bulb not working and lamp housing shocked customer. Tested and inspected unit and found failed bulb and lamp housing. Removed failed parts and replaced with new. Tested unit and all operations are normal. Called whirlpool safely and spoke with Kim (SR# 7729467949) Job complete.

Near Shaw St, Taylor, TX 76574
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit having a broken latch. Looked at unit. Saw that latch was broken. Replaced latch. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site to install new switch to resolve unit not running. Replaced off switch due to previously installed switch being defective. Retested and unit is now working as designed. Call complete.

Near Eck Ln, Austin, TX 78734
Jacob S.

Jacob S.

DRYER LG DLGX3571W Arrived onsite for unit not drying clothes properly. Looked at unit. Unit was heating properly. Did notice that vent on the outside of the wall was clogged. Let customer know that clog needs to be removed in order for the unit to dry clothes best. Customer will do the un clog them selves. No issues at this time. Job complete

Near W 12th St, Austin, TX 78703
Leonardo C.

Leonardo C.

VENTHOOD UNKNOWN UVL6048JSS0 Arrived on site to test unit for lights rapid flickering. Called Techline and per enginers rapid flickering is normal due to light getting small voltage for low setting. Job complete.

Near Mesa Ridge Ln, Austin, TX 78735
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Arrived onsite for unit leaking from underneath the unit, near the filter housing. Customer turned off water from the wall and the leaks stopped, turned water back on and the unit was leaking underneath once again. Went ahead and replaced filter housing. Tested unit. No leaks at this time. Job complete"

Near Blooming Trl, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GS6NBEXRS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser motor not operating, the shaft, washers being rusted and it missing the coupling, I removed and replaced the motor, shaft washers and installed a new coupling and tested. Unit is operating as designed. Customer advised that the ice in the bin is still clumping up. I found the ice in the bin clumped at the bottom of the bin. I placed my flashlight at the opening of the ice chute and found a small gap between the ice door and ice chute. Since the ice door was recently replaced, I am ordering the ice door motor, bracket and connector.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WP2305202 (bracket) and 1 WP2305242 (connector) and 1 WPW10184813 (motor)"

Near Ran Rd, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL MVWC465HW2 Arrived on job for complaints of noise. Ran diagnostics and found no codes and ran test cycle. Unable to duplicate error.

Near Wildcat Hollow Dr, Kyle, TX 78640
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave that will not consistently start cooking cycle. Tested unit and found failed interlock assembly. Installed new interlock kit and tested unit. Found all is functioning properly at this time

Near Hamilton Ln, Georgetown, TX 78633
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for Visibly Failed, Broken or Missing Parts - Gas and Dual Fuel Range - PRE-ID Anti-Tip BracketFound bracket had already been installed. Front right side burner knob was missing. ; ordrng 1 WPW10339442 (knob)"

Near Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FFHS2611PFBA "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I attempted to jump start the IM by turning the large gear and it failed. I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Rifle Bend Dr, Georgetown, TX 78626
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG320M0BS3

Near Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL KOCE500ESS11 "Arrived on site for oven combo, microwave door not closing intermittently. Inspected unit and work area. Found right mounting screw not flushed with unit. Corrected screw and made minor adjustment to door. Tested door and heating operation. All tested good."

Near Co Rd 285, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSCS25FSMS01 "Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found icemaker leaking water. Removed icemaker, found heater was corroded and ice build up in motor housing. Will need to replace icemaker assembly. Installed new ice maker and monitored harvest cycle. All tested good, no water leaks detected.

Near Summer Oak Ct, Georgetown, TX 78628
Andy  B.

Andy B.

DISHWASHER GE GDT630PMM4ES Arrived on site for dishwasher will not start. Tested and inspected unit and found failed latch. Customer was sent new latch by GE. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near S Gabriel St, Granger, TX 76530
David  Z.

David Z.

REFRIGERATOR GE ZISB480DXA "Arrived on site to diagnose refrigerator that is making a loud noise every 5 minutes. Found that the damper appears to be failed. Tracked the noise to the lower section of the RC and could hear it loud behind the air tower. Ordering damper and foam. Office to reschedule, with AUTHO from AHS.; ordrng 1 AUTHO (AUTHO) and 1 WR02X12861 (damper foam asm 48) and 1 WR49X10107 (monogram fridge air)"

Near Villa Montana Way, Austin, TX 78732
Kayman B.

Kayman B.

WASHER WHIRLPOOL GHW9100LW Arrived onsite for washer with cracked lid latch and no starting cycle. Upon inspection I found the unit would power on. I found the door hinge was sagging causing the door struck to not make contact with the latch correctly. I found the bellow frayed and evidence of rust from water dripping down the front. I tried to put the unit into diagnostics and the control button broken and stayed pushed in.

Near Bluff Dr, Round Rock, TX 78681
Clif L.

Clif L.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to diagnose a range that is giving errors. Found F1 control error at time of service. Replaced control and tested unit. Found all is functioning properly at this time.

Near Portsmouth Dr, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM384ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor failure, I removed and replace he sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service. Job completed."

Near Apache Trail, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WET4027HW1 "Arrived on site to inspect stacked washer not draining. Upon further inspection, I found water in the tub and unit plugged in. Attempted to place unit in diagnostics and it failed. Following the tech sheet, I tested voltage (125V) and tested the control and found it not producing +12VDC at connector J12 1 & 4. Removed the water using my shop vac. Ordering the main control (2) and will return with the latch and drain pump. No water leaks observed during service.; ordrng 2 W11481725 (CONTROL)s"

Near Naumann Dr, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site for no ice. Icemaker shut down diagnosed a defective drain pump,removed unit from enclosure found water marks on wall and floor traces leak to waterline source. Replaced defective drain pump,ran water through drain pump no leaks to tubing or connections on pump,tightened waterline source,small traces of water from connections customer will replace waterline source"

Near Beautybrush Dr, Los Robles, TX 78738
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for refrigerator no cool. Upon inspection I found the units lights on but I could not hear the compressor or fans. I noticed the cooling for the unit was turned off. I turned the cooling on and waited. I didn’t detect any cooling so I accessed he evaporator. I found that after 20 mins of run time there was no frost pattern on the evaporator. I also noticed the suction line was flattened out a bit. I am ordering a compressor (WPW10507886) dryer (W10843121) evaporator (W10836706) coupler (W10913906). Requesting SS tech and 2 to 3 hours for repair. Office to R/S due to part availability. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WPW10507886 (compressor)

Near Westinghouse Rd, Georgetown, TX 78626
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to install previous diagnosed part. I gained access to the water valve and replaced new. I tested the ice maker and it cycled and filled with water. Job complete.

Near Oak Hollow Dr, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDFE204KBL0 "Arrived on site for dishwasher not draining properly ,small amount of water in tub. Replaced drain pump motor . Reran diagnostics all checked normal no water leaks detected at time of service. Job complete"

Near Dexford Dr, Austin, TX 78753
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for THERE IS A BAD SMELL COMING FROM UNIT--PLUMBER TOOK A LOOK ALREADY AT PIPES ALREADY--TRIED >>>. Opened washer and removed wash plate. No residue built up anywhere underneath wash plate. Found drain tube going to wall had a loop. Removed loop in drain hose. Placed washer in diagnostics and no error codes came on. Showed customer how to use affresh with clean washer cycle. No leaks detected. Job completed.

Near Flawless Flora Dr, Pflugerville, TX 78660
Robert J.

Robert J.

MICROWAVE GE JVM3160RF2SS Arrived on job to replace fuse. After replacement test operation and magnetron started immediately. Will need to replace control that is on order. ; saved tckt

Near Dragon, Lakeway, TX 78734
Jimmy J.

Jimmy J.

WASHER MAYTAG LAT8435AAE Arrived on site for AGITATES IN ALL CYCLES- SHAKES/MOVES WHEN RUNNING AS IF OUT OF BALANCE. Started a normal cycle and let washer fill. Stopped and set to spin due to customer stating this is when the washer wobbles and gets out of balance. Washer ran as designed. Customer gave me a blanket to try. Ran normal cycle and let washer fill. Once filled set to spin. Washer began wobbling and moving around. Stopped washer and inspected legs on all four sides underneath washer. Found left back leg was raised all the way up causing the machine to be off balance. Lowered left back leg even with back right leg. Started spin cycle again and adjusted front left leg due to being off balance when set to spin. Machine is now in balance. Still wobbles but within manufacturer expectations. No leaks. Job completed.

Near Cassandra Dr, Hutto, TX 78634
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7300DW0 Arrive donsite and found evidence of leak from valve. Replaced valve. All checks good. Unit is now operating as designed.

Near Margalene Way, Austin, TX 78728
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFE320M0JS0 "Arrived onsite to replace dented control panel. Replaced panel, tested unit and unit is functioning properly. Job complete"

Near W Koenig Ln, Austin, TX 78756
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS30FXSS8 "Arrived on site for dead dishwasher . Found unit had burned up at control at power connection . Ordering control and main harness thermostat bracket ,AUTHO . Also ordering sensor and drain pump. No water leaks detected at time of service. Call to set return .; ordrng 1 AUTHO and 1 W10300703 (TSTAT BRACKET ) and 1 W10871221 (HARNESS ) and 1 WPW10348269 (PUMP) and 1 WPW10705575 (SENSOR )"

Near Golden Hills Cir, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for ice issues. Ran diagnostics icemaker making a really loud noise while running through a harvest,removed cover found plastic mold bent,ordering a new icemaker; ordrng 1 W10873791 (Icemaker)"

Near Bat Falcon Dr, Austin, TX 78738
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVWB835DW4 Arrived onsite for washer with lid problem. Upon inspection I found the lower left side of the lid is cracking and breaking at the hinge (see quick pic) I will need to order the hinges and lid for repair. Ordering lid (W11259006) left hinge (WP8563965) right hinge (WP8572974 ) office to R/S due to part availability. ; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)

Near Dyer Crossing Way, Round Rock, TX 78665
Brandon C.

Brandon C.

RANGE WHIRLPOOL KFDC558JSS00 "Arrived on site to replace rack and lp conversion kit, I replaced rack and instructed customer to have licensed plumber install conversion kit."

Near Wells Fargo Trail, Austin, TX 78737
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVWC565FW2 ArrIved onsite for washer that stopped mid cycle and has water in the basket. Upon inspection I confirmed the standing water. I tried putting the unit into diagnostics but I could not get the control to do anything. I replaced the control and was able to put the unit into diagnostics. I found the drain pump not responding when called for. I checked continuity at the drain pump harness and it showed open. I lifted the unit and found the drain pump wire had shorted and backed out of the connector. I repaired the connector and tested the unit again. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Kingsway Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for oven not coming on. Test unit and found bad glow igniter. Replaced igniter test unit and unit test good unit heated to 350 no leaks present at this time job complete.

Near Morts Pl, Manchaca, TX 78652
David  Z.

David Z.

DISHWASHER WHIRLPOOL MDB8959SKZ Arrived on site to install drain pump to resolve broken drain pump. New pump broken into pieces in box. Need new drain pump.Reordered drain motor; ordrng 2 W11497943 (DRAIN PUMP)s

Near Rip Ford Dr, Austin, TX 78732
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ2 Arrived on site to replace trim and handle for range. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Rockport St, Georgetown, TX 78633
Robert J.

Robert J.

OVEN WHIRLPOOL WOS92EC0AS03 Arrived on job for complaints of no power. Found fuse open. After replacement test operation.

Near Stratus Cove, Dripping Springs, TX 78620
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS01 And on site for oven fan blower code. Upon arrival customer informed that oven keeps showing fan speed code and that for a while when power cycled it would work. Checked for error codes and found fan speed code and control code. Will need to replace control. Ordering needed part. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)

Near Rushmore St, Manor, TX 78653
Tyler  G.

Tyler G.

REFRIGERATOR GE GSL25IGXBLS Arrived on site for a refrigerator needing a previously diagnosed ice bin bucket upon arrival I installed a new bucket and is able to test and verify that it is now dispensing the iso correctly and efficiently. Call complete

Near Nickelback Dr, Harker Heights, TX 76548
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect microwave not heating. Upon further inspection, the customer advised that the unit showed error code F1E4. I placed the unit in diagnostics and it showed no error codes. I followed the tech sheet in testing the error code and found the 4903 replay open. I advised the customer of my findings and am ordering the main control and office to schedule return service. Upon return, I will replace the main control and both interlocks/switches. Unit left unplugged for safety.; ordrng 1 W10892389 (cntrl-elec)"

Near Quemado Dr, Leander, TX 78641
David  Z.

David Z.

DRYER WHIRLPOOL WED6620HC1 Arrived on site to install previously diagnosed parts to resolve unit going off program and blinking. Replaced control and console and retested. Unit is now working fully as designed. Call complete.

Near Arrowwood Dr, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 Broken icemaker ordering a new icemaker; ordrng 1 W10873791 (Icemaker)

Near Ridge Oak Rd, Austin, TX 78749
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for a refrigerator that is intermittently not cooling and will not change the settings. Customer advised that the unit will show the double line on the jazz board indicating that the unit is not cooling. He advised that if you unplug it and replug it back in sometimes it will work but that if it’s left that it will take anywhere from a few hours to over two days to come back on by itself. I called Techline and spoke to JK SR# 7729518292. He advised that based on the customers complaint, the only issue it could be is with the jazz board itself since it’s not responding to the customer input and is causing intermittent power failures. Replaced control and tested unit. Unit is now working as designed. Call complete."

Near Ranchcrest Rd, Lorena, TX 76655
Robert J.

Robert J.

WASHER WHIRLPOOL MVW6230HW0 Arrived on job for complaints of not starting. Found the striker broken again. Replaced striker and tested lock three times.

Near Red Fox Rd, Austin, TX 78734
Justin M.

Justin M.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previously diagnosed parts. Uninstalled old sump and reinstalled new one. Tested unit and monitored for leak, no leak detected. Found drain pump making loud noise. Uninstalled drain pump and found small obstruction, cleared it and installed pump. Tested unit again and it functioned as designed. Installed new shield. Call complete."

Near Nelson Ranch Loop, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and found saved error code F1E1, ACU has failed. After replacing it ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Spotted Horse Trail, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT771REYM00 "Arrived on site for loud noise while dispensing water. Tested dispenser loud noise weak water flow,removed filter good water water flow,installed a new filter ran water dispenser unit working as designed.

Near Lockleven Loop, Austin, TX 78750
David S.

David S.

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for dishwasher not washing properly. I inspected the unit and work area. I found fault code f6e4 float switch open. I inspected the float switch and found it working. I spoke to the customer about what the unit has been doing. He stated he replaced the water valve and float switch already, and he could get then wash motor to run occasionally. I ran the unit through diagnostics and found the wash motor not pumping. I swapped in a new control to verify. I ran the unit through diagnostics cycle again and it worked as designed.

Near Whitewater Cove, Round Rock, TX 78681
Andrew  H.

Andrew H.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to unit for not heating. Found bad heating element. Replaced element, tested unit, unit was still not heating. Found bad timer, replaced timer. Tested unit, unit is now heating as designed. Verified with customer unit is now heating correctly. Job complete."

Near Durata Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

RANGE WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of front right and front left burners being to high. Found both simmer orifices on FR and FL burners were the wrong size. Customer had conversion kit, changed the simmer burner orifices to 50mm LP, unit tested good."

Near Bee Creek Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install the door trim, after installing, unit tested good."

Near Briarcliff Dr, Briarcliff, TX 78669
Tommy O.

Tommy O.

RANGE HOTPOINT RGB628ET1WH Arrived onsite for range not baking. Upon arrival inspected igniter did not find damage. Inspected cooktop unit cooktop running as designed. Found that unit cavity thermostat read as OL. Ordering new cavity thermostat so unit will ignite. .; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB20K8 (CAVITY THERMOSTAT )

Near Co Rd 213, Bertram, TX 78605
Clif L.

Clif L.

OVEN WHIRLPOOL WOC54EC0AS02 Arrived on site to diagnose an oven that is not holding temperature. Tested unit and found all elements fully functional. Control board is not registering temperature properly causing baking issues. Replaced control and tested unit. Found all is functioning properly at this time.

Near Martin Creek Ln, Georgetown, TX 78633
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL wdf510paysa "Arrived onsite for dishwasher not heating. Upon inspection found heating element broken. Replaced element, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Near Berger St, Austin, TX 78721
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for Cannot start dishwasher. Also, the control panel is not working well as it displays the wrong cycle lights. Placed in diagnostics and got F9E1. Sump and motor will need to be replaced due to faulty diverter. Returning with all parts. The UI LED’s are not lighting up as designed. UI will need replacement. Office will call customer once parts arrive. ; ordrng 1 W10917110 (pump&motor) and 1 WPW10526114 (panel)"

Near Mead Bend, Pflugerville, TX 78660
Justin M.

Justin M.

DISHWASHER KITCHENAID KUDI01FLSS6 Arrived on site for dishwasher with unit not starting. Upon further inspection I found that the units buttons all functioned and led lights lit up. I gained access to door latch and found the latch was not allowing the switches to close and allow the unit to start. I ohm’d out switches and both ohm’d out good. Installed new latch and unit functioned as designed. Also found door on u it to filament down once opened. Found spring had broken off of door allowing this to happen. Ordering link kit to install and fix. ; ordrng 1 8194001 (LINK KIT)

Near Indina Hills Dr, Austin, TX 78717
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found issues with water fill. As well as ice box cooling. Temperature in FC and RC are good. Ordering needed parts. Office to schedule return trip. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10815476 (tube-water) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10341329 (water valve assy) and 1 WPW10554299 (heater), states that autho needed"

Near Hendelson Ln, Hutto, TX 78634
Jonathan M.

Jonathan M.

COOKTOP KITCHENAID KGCC566RBL07 Arrived on site for a cooktop that would not ignite right away on the left front burner. And work area. Tested unit and confirmed customers complaint. Replaced burner head and tested unit. Unit is working as designed. Call complete.

Near Ruby Dell Ln, Waco, TX 76705
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site for dishwasher humming noise and rack issues. Tested and inspected unit and found humming due to installation, cabinet that unit is in is low. So when installed unit is so low motor is against the ground making it vibrate and can not be adjusted up due to cabinet and countertop. Instructed customer on this. Found rack issues due to failed adjuster clip. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Monkey Rd, Elgin, TX 78621
Richard P.

Richard P.

REFRIGERATOR GE GSE25GSHJCSS "Arrived onsite for the refrigerator freezer evaporator frozen solid and not cooling. During installation of parts that were ordered found that the defrost heater is no good. It OHMED out bad. Will need to replace defrost heater and all other parts ordered. Ordering parts and office to schedule ; ordrng 1 WR51X10055 (Defrost heater) and 1 Authorization (Authorization needed for repair), states that autho needed"

Near Headwind Way, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived onsite for repeat evap frosting over in fresh food. and spoke with Bruce with techline. SR#7729520128 Service pointer #w11092686Ordering evap cover and evap harness. Ordering customer defrost prior to repair. Techline recommendation of following through steps of service pointer. ; ordrng 1 W10633627 (motor-evap) and 1 W11211387 (cover-evap)

Near Spiderlily View, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4955HW1 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced actuator and tested unit. Unit began to spin and agitate as designed when putting unit into a manual test. Call complete.

Near Ender Rd, Waco, TX 76706
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Refer complaint about heating element back to whirlpool. Arrived on site and found upper rack adjusters are broken. They will need to be replaced in order to correct issue. Customer also has a complaint that heating element is not working, ran a diagnostic cycle and did not find any saved error codes. At the end of the diagnostic cycle showed customer that heating element is on and took a short video and sent it to CS. . Ordering adjusters 7729514712; ordrng 2 W10712395 (Adjuster)s and 4 WPW10195840 (Positioner)s and 4 WPW10195839 (Adjuster)s"

Near Niemann Dr, Austin, TX 78748
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washer that would not fill. Inspected unit and work area. Placed unit and service diagnostics and found an F8 E1 (no/long fill) and F5 E2 (lid lock fault) error codes. Tested unit in a manual fill test and found cold water valve not allowing water in. Tested lid lock and found Medlock seemingly working OK. Went ahead and replaced both parts to make sure customer was good. Tested unit and unit is now working as designed. Call complete.

Near La Motte Dr, Troy, TX 76579
Jacob S.

Jacob S.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for unit making a noise. Looked at unit. Unit was stuck in drain mode. Couldn’t replace control, was sent with wrong control. Re ordered control. Rescheduled with customer. No leaks at this time. Job complete ; ordrng 1 W11116592 (cntrl-elec)"

Near Peterson Rd, Del Valle, TX 78617
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for oven not heating properly. I inspected the unit and work area.I found the oven hot and just used. I entered diagnostics and found fault code f6e4 UI to control state. I gained access to the appliance manager and verified everything is plugged in correctly. I checked resistance to the bake broil and oven sensor, all are testing with in range. I am ordering the appliance manager and the console according to tech sheet to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297728 (console)"

Near Euless Ln, Leander, TX 78641
Tommy O.

Tommy O.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for unit not heating during bake. Upon arrival found that unit was intermittently heating. Could hear control bake relay clicking and chattering on occasion. Ordering control .; ordrng 1 W11261167 (CONTROL )

Near Spoleto Dr, Liberty Hill, TX 78642
Al R.

Al R.

RANGE GE JBP66SM3SS Arrived to install previously ordered parts. Removed and replaced the element and infinite switch.Reassembled and unit tested as designed.Job completed

Near Boxelder Trail, Killeen, TX 76542
Al R.

Al R.

DISHWASHER KITCHENAID KDFE104HPS1 Arrived on site to inspect dishwasher with extremely long running time. Ran dishwasher and diagnostics to reset the control. Unit now operates as designed. No leaks detected at time of service. Job completed. Customer satisfied

Near Wild Horse Cir, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC4 "Arrived on site and inspected washer and found saved error code F8E1, Set washer into a diagnostic cycle and found there is no water flowing from the cold water valve. Sound cold water tap/source behind washer is off. After turning it on washer is now able to complete a diagnostic cycle and its working properly. A week prior apartment maintenance was looking for a leak and left The cold water valve turned off.

Near S MoPac Expy, Austin, TX 78746
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL KVWC956JSS0

Near Mesa Verde Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN LG LRG3193ST/00 Arrived on site to test unit for not heating. Test unit and found bad igniter.

Near Davis Ln, Austin, TX 78749
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job to replace previously diagnosed parts. Found the cutoff switch not working properly. Replaced cutoff and test.

Near Feritti Dr, Austin, TX 78734
Kevin B.

Kevin B.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site and sound garbage disposal motor is not turning, replaced it with a new one and insured is operating properly, job complete"

Near