Service History 46

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM11

Near China Spring, Texas 76633

Robert

Job Details: 08/03/2026

WRS311SDHM11 Arrived on site for a refrigerator with water filter stuck. On arrival, I verified the issue of a failed water housing and not releasing the water filter. I replaced the housing then tested product is working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Dripping Springs, Texas 78620

Brandon

Job Details: 08/03/2026

Arrived on site to look at model WTW4307SW0 for customer complaint of unit not agitating properly. Found no error codes in diagnostic mode, ran full diagnostic test cycle, components tested good. Instructed customer on use and care.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Kyle, Texas 78640

Brandon

Job Details: 08/03/2026

Arrived on site to look at model WED4850HW0 for customer complaint of unit not powering on. Found breaker was tripped. I flipped breaker and instructed customer tomhave breaker changed if it keeps happening. Unit tested good, all wires secured, no parts needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Manor, Texas 78653

Matthew

Job Details: 08/03/2026

Arrived onsite for dishwasher WDT531HPM0 not washing properly. Ran diagnostics and found no stored error codes. Ran test and found spray arms failed. Ordering upper and lower arms. Customer went to a work meeting and could not communicate and couldnot get signature. Office to reschedule ; ordrng 1 WPW10491331 (Lower arm) and 1 WPW10498900 (Upper arm)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78628

Miguel

Job Details: 08/03/2026

Arrived on site for washer not working properly and making a noise. When I plugged washer I found drain pump starts up on its own. Customer confirms this is the noise. Found f1e1, f3e1, f8e1. Accessed control and verified wiring is good. Pressure hose is clear. Replaced faulty control board. Recalibrated and ran automatic test cycle. All components pass. Call complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Woodway, Texas 76712

Robert

Job Details: 08/03/2026

MVWX655DW1 Arrived on site for a washer making nosies. On arrival, the client stated that it makes nosies when spinning. I ran diagnostic no error codes I tested the suspension, and they are worn out a bit. I tested on diagnostic no nosies. I tested on drain and spin no nosies. Im ordering the suspension and returning parts just in case needed. No water leaks visible from the main water supply. ; ordrng 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Temple, Texas 76502

Robert

Job Details: 08/03/2026

WRX735SDHZ07 Arrived on site for a refrigerator not cooling. On arrival, I verified the issue of no cool. Further inspection I found the compressor was tripping the breaker. After speaking with management it was recommend to do a sealed system repair. Im ordering the compressor, uv drier, and access valve. Two hours for repair office please reschedule ASAP. ; ordrng 1 Sealsystemrepair (Two hours) and 1 W11557425 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78702

Luis

Job Details: 08/03/2026

Arrived to unit 564 for breaker trippig unit running in defrost cycle at time of visit,tested water and ice dispenser passed ran icemaker test passed ice dumped during fill found water leaking from fill tube and extension diagnosed extension not secured during manufacture process,removed extension and tube installed tube and extension correctly ran fill test passed no leaks. Entered diagnostic ran fan test passed ran heater test passed ran compressor test passed unit passed all diagnostic test unable recreate breaker tripping.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Niederwald, Texas 78640

Luis

Job Details: 08/03/2026

Arrived on site. Found excessive rust on both doors, removed both doors installed new freezer and fresh food doors,checked door operation and seal good,had customer verify doors customer approved. Lw11258441,lw11258350,w11223753

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Georgetown, Texas 78628

Brandon B

Job Details: 08/03/2026

Arrived on site for a washer WTW4957PW0 draining continuously. The correct unit number is 4101. Unit had an F8E1 and F3E1 error stored for a long fill/pressure system fault. No visible issues with the pressure hose or harness. I replaced the control and ran a calibration cycle. Also ran a full factory cycle without any issues or leaks. Control w11608056 s/n w11130856k533521894di

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near McGregor, Texas 76657

Jonathan M

Job Details: 08/03/2026

Arrived on site for a refrigerator model WSF26C3EXF01 that is not cooling properly. Inspected unit and work area. The customer advised they had another company out three times to look at this refrigerator and each time were able to get it to start cooling for a couple of hours. He said they replaced parts the first trip and said they did other things the other two trips. However, the company stopped services and the unit is still right back to not cooling. I gained access to the compressor and found sealed system, work had already been performed. I found evidence of a leak at the condenser. See photos. I spoke to GC and the unit is not in a room that is condicive to lean the refridgerator, due to glossed hardwood floors and granite countertops. Ordering parts and the office will need to contact the customer about a return date due to limited parts availability and need for a second technician to assist. No parts were installed and no leaks were present during service. ; ordrng 1 W11760073 (Condenser) and 1 WP2188822 (Evaporator) and 1 W11311688 (Suction tube)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near McDade, Texas 78650

Matthew

Job Details: 08/03/2026

Arrived onsite for dryer WED4815EW1 making noise. Disassembled and inspected rollers, pulley, belt seal, bearings and drum. Customer stated another company was out and after they performed the repairs it was now making noise. Took video and reported to techline. Spoke to Nate#24432136. Tech stated the noise was from the drum weld seam on the roller was making the noise. Since unit was functioning the noise was considered a cosmetic issue. Customer would have to reach out to customer service to approve a drum replacement. Unit is functioning properly. Customer is not happy with outcome. They will contact customer service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near San Marcos, Texas 78666

Andrey

Job Details: 08/03/2026

Unit is located in APT-133, arrived on site to test unit for not working properly, tested unit found latch failing to engage, replaced latch W11513248 and tested unit is now running as designed no leaks detected job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Georgetown, Texas 78626

Andrew P

Job Details: 08/03/2026

Arrived on site to refrigerator not cooling. Found evaporator frosted over. Ran diagnostics test 39 and found open thermistor. Defrosted evaporator and checked connection on cabinet side ajd it was fine. No discoloration or corrosion. Removed nad replaced rc fan assembly. Advised cx to give 24hrs for temp to adjust.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Buda, Texas 78610

Ben

Job Details: 08/03/2026

Arrived on site to install previously ordered parts. Upon arrival found broken harness on lower harness. replaced W11557918 lower harness and tested unit. Unit is now working as designed. No water leaks at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Joe Z

Job Details: 08/03/2026

Arrived on site to apartment 2105 for washer WTW4850HW3 with issue of drain pump running SP W11766193 Special Project S153EB. Upon arrival , ran diagnostics and get error code F3-E1 pressure system fault. Inspected unit and there is no water in tub. Inspected pressure hose and there are no restrictions. Need to replace control per service pointer . I replaced control W11607637 with serial # W11130853J606817002DI. Calibrated unit. Test unit and is operating as designed . There are no leaks present . Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Belton, Texas 76513

David Z

Job Details: 08/03/2026

Arrived on site to follow up on washer WFW560CHW4 that leaked during cleaning cycle. Examined unit and tested a cleaning cycle. Unit ran and i found no excessive suds or leaking. Leak likely was originated from the excessive suds from the cleaning cycle, and has since broken down. Could not duplicate any other leaks. Advised to try a different cleaner and run it more often. Customer also has a softener installed, so i further recommended decreasing soap usage. Call completed.

We serviced a

MAYTAG DRYER

Model MED6205RR0

Near Waco, Texas 76708

Robert

Job Details: 08/03/2026

MED6205RR0 Arrived on site for a dryer with error code F1E1 .On arrival, I verified the error code also F4E1 heater fault. I took apart the dryer and found something wedged in the blower fan. I removed then tested product is working as its designed no parts used.

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Round Rock, Texas 78681

Andrew R

Job Details: 08/03/2026

Arrived onsite for washer making noise, customer stated it was when it slowed down from spin, inspected underneath and found the rotor screw had backed out, no signs of damage to gearcase but I did see the rotor teeth and slider to have failed, worn teeth. Replaced W10734521 slider and rotor and tested unit, unit operates as designed and ran diagnostics with no issues. Call complete. No leaks.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Temple, Texas 76501

Robert

Job Details: 08/03/2026

MVW4505MW2 Arrived on site for a washer with a hole in the plate. On arrival, I verified the issue was a failed agitator. I replaced the part then tested product is working as its designed no water leaks visible from main water supply.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Troy, Texas 76579

Jonathan M

Job Details: 08/03/2026

Arrived on site for an electric dryer model MED4500MW0 that is making a rattling noise during operation. The customer satated they have jad this issue since they bought it and it comes and goes. He said it will happen an enotrw load and then not make sounds for a load or two. The customer had a video of the sound and I was able to replicate the issue. The sound seemed to come from the rear bulk head when the bulkhead was being shaken. I checked and verified the blower wheel and housing were clear and in good condition. I gained access to the top and found the two screws that hold the upper part of the rear bulkhead were not tightened and were allowing the top to slide up and down, causing the noise. I tightened the screws and tested the unit. The unit began to work and operate as designed with no abnormal sounds present. Call complete. No parts were installed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Round Rock, Texas 78665

Andrew R

Job Details: 08/03/2026

Arrived onsite for unit stopping mid cycle. I found a FAE3 fan failure. Replaced W11649995 vent and tested. Unit is finishing diagnostics and running normal cycles. Call complete. No leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Georgetown, Texas 78628

Daniel A

Job Details: 08/03/2026

Arrived on site to inspect dishwasher WDT710PAYM3 stopping mid cycle. Upon further inspection, I was able to replicate the issue this time and found that the cycle would pause however did not display an error code. Upon closer examination, I found that water seeping from the vent assembly. I found that this had caused moisture to enter the control board. I am ordering the vent assembly and gasket, and returning with prescreened parts. WPW10428211 WP8269259. Office to schedule return service. No water leaks observed during service. ; ordrng 1 WPW10428211 (Vent assembly) and 1 WP8269259 (Gasket)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Leander, Texas 78645

Daniel A

Job Details: 08/03/2026

Arrived on site to inspect washer MVW5430MW1 not cleaning clothes properly and not agitating properly. Upon further inspection I found a large amount of count jammed better the agitator and basket. Due to the coined being jammed the clutch became worn as well as the belt and actuator motor failed. I replaced the belt, clutch and actuator and re tested and the machine is now operating as designed. No water leaks observed during service. W11239857 W11481722 W10721967

We serviced a

MAYTAG WASHER

Model MTW7200RF0

Near Lorena, Texas 76655

Robert

Job Details: 08/03/2026

MTW7200RF0 Arrived on site for a washer with lid locking issues. On arrival, I verified the lid lock has failed. I tested the part incorrect readings. I replaced the part calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

We serviced a

KITCHENAID OVEN

Model KOED530SPS

Near Austin, Texas 78738

Leonardo

Job Details: 08/03/2026

Arrived on site to diagnose double wall oven displaying F8E0 error code (cooling fan speed too low). Cleared the fault codes and tested each oven independently. When operating the upper oven by itself, the unit displayed the F8E0 error. Repeated the test with the lower oven, and the same F8E0 error occurred. Inspected both cooling fan assemblies and manually rotated each blower wheel. Both cooling fans were found to be turning very slowly, confirming they are not operating at the required speed. Due to the failed cooling fan motors and the possibility of damage to the control circuits from the prolonged fault condition, both cooling fan blower assemblies and both electronic control boards will need to be replaced. Office to order the required parts and contact the customer to schedule the return visit.; ordrng 1 W11598119 (Blower)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Manchaca, Texas 78652

Luis

Job Details: 08/03/2026

Arrived on site for no ice. Tested ice dispenser motor not running,no ice in bin checked lower connections found broken wires diagnosed unit will need a new freezer door. ; ordrng 1 LW11202405 (Fzr door ss) and 1 WPW10277958 (Fitting) and 1 WP4373559 (Fitting)

We serviced a

JENN-AIR DISHWASHER

Model JDTS3924SL1

Near Leander, Texas 78641

Miguel

Job Details: 08/03/2026

Arrived on sitemfor door not closing properly. Found the door was hitting mounting screw and found dishwasher was not level. Mounting brackets not in correct location. Properly leveled machine used proper screws for brackets on the side. Door is nos closing properly, ran automatic test cycle. All components pass. Call complete plate.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Andrew P

Job Details: 08/03/2026

Arrived on site to install previously diagnosed parts. Removed and replaced UI7, mao7n colntrol and thermistor. Advised maintenance to give 24 hours to reach temp.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS1

Near Jarrell, Texas 76537

Brandon B

Job Details: 08/03/2026

Arrived on site for a dishwasher WDF332PAMS1 with a cracked drain hose. This unit isnt installed so I cant test my repair. I replaced the drain hose due to a visible crack. No other issues detected. Nobody is available to sign

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RS02

Near Hutto, Texas 78634

Andrew P

Job Details: 07/31/2026

Qrrived on site for microwave tripping breaker. Checked polarity at outlet and ot was good. Ran microwave for 8 minutes with no isses. Maintenance supervisor said he ran microwave for 15 minutes with no issues. Most likely cause is a weak gfci. Recommend to have breaker checked and changed and to check wiring at outlet and circuit box. Called wpl safety and documented all findings. Case# 24351928

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Red Rock, Texas 78662

Ben

Job Details: 07/31/2026

Arrived on site for a noisy dryer while spinning. Upon arrival ran unit and it is vibrating heavily. Disassembled unit and found excessive lint build up in the blower wheel. Removed lint with vacuum and proceeded to replace 4392067 repair kit. Re assembled unit and tested with cx present. Unit is much quieter and cx is pleased. Unit is working normally at this time!

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near Georgetown, Texas 78626

David Z

Job Details: 07/31/2026

Arrived on site to complete repairs on refrigerator WRFF3336SZ00. Installed a new icemaker W11758523. Removed the ice buildup around the icemaker, floor, and drawers. Removed ice from fill tube. Unit should no longer be leaking or overfilling. Repair completed. No water leaks observed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ09

Near Austin, Texas 78749

Luis

Job Details: 07/31/2026

Arrived on site for not dispensing ice. Removed ice container found broken teeth on container coupling,transfered ice to a new ice container installed new container tested ice dispenser unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WET4027HW2

Near Pflugerville, Texas 78660

Lou

Job Details: 07/31/2026

Arrived on site to inspect washer WET4027HW2 issues in apartment 12-117. Upon further inspection, I placed the unit in diagnostics and immediately the drain pump turned on. I was able to check for error codes and found F3E1-pressure sensor fault. Following the service pointer, W11766193 Rev K, I verfied the model/serial numbers and took a photo of the new control serial number (W11797106A612523571DI). I removed and replaced the main control and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11629601

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Hutto, Texas 78634

Wesley

Job Details: 07/31/2026

Arrived onsite for frozen evap. Ran diagnostics heater. No function. Ice too thick for direct testing of heater and harness, customer will defrost unit for access. Ordering related parts for repair of defrost. WRS325SDHZ01; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Freezer thermistor)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Kyle, Texas 78640

Brandon

Job Details: 07/31/2026

Arrived on site to replace previously diagnosed parts on model WTW5010LW0 I replaced pulley shield and screws, ran full diagnostic test cycle, unit tested good with no leaks parts used w11778479 and w11573574 (x2)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Austin, Texas 78745

Brandon

Job Details: 07/31/2026

Arrived on site to replace previously diagnosed parts on model KRFF577KPS02. I replaced front cover and adjusted leveling legs, unit tested good. Took pictures and unit is working as designed. The crisper does not have an air tight seal, there is no gasket on the crisper drawer. Part used w11226806

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Manor, Texas 78653

James K

Job Details: 07/31/2026

Arrived on site to replace previously ordered part. Upon arrival proceeded to replace W11678839 separator. Now separator is closing properly. Unit is functioning as designed. No water leaks detected at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB11

Near Red Rock, Texas 78662

Ben

Job Details: 07/31/2026

Arrived on site for refrigerator dispenser dripping. Upon arrival inspected unit and can see water is not connected. Tested ice dispenser and it is dripping when flap door opens. Looks like flap is not sealing creating condensation build up causing dripping. Explained to cx and he understood. Will order ice dispenser assembly and replace. Office to reschedule please. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Belton, Texas 76513

Robert

Job Details: 07/31/2026

WTW4307SW0 Arrived on site for a washer tripping the breaker. On arrival, the client stated that it only trips on the bulky and normal settings. I called management to see what the issue could be and he said its the motor over heating and causing the washer to trip the breaker. Im ordering the motor and control board, returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 W11836790 (Control) and 1 W11026785 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS03

Near Georgetown, Texas 78628

Wesley

Job Details: 07/31/2026

Arrived onsite for lost ice production. KRFC236SPS03. Ordering parts for replacement in accordance with service pointer w11838175. Office to reschedule. Ice maker does not harvest on test 181. ; ordrng 1 W11842286 (Foam gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near New Braunfels, Texas 78132

Tim M

Job Details: 07/31/2026

Arrived on site to test unit WRFF3736SZ01 for ice melting in the bin. Upon arrival customer stated unit was leaking water from the ice dispenser and cubes were fusing together. Ran ice maker harvest successfully, followed by fill; no leaks present. Ice box fan operating properly. Inspected both ice door gaskets and found them compromised, allowing warm air to enter the ice compartment. Recommended replacing ice door motor, ice chute, and ice door. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11768419 (Ice door assembly) and 1 W11768011 (Ice door motor) and 1 W11768004 (Ice chute)

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78666

Tim M

Job Details: 07/31/2026

Arrived on site to test unit WOES5030LZ01 for no power. Upon arrival customer stated unit used to work fine, now there is no power. Verified issue; found display blank. Inspected breaker, confirmed not tripped. Tested voltage; found no voltage present on L1, with L2 showing proper voltage. Advised customer to contact builder to resolve electrical circuit issue. No parts installed, job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L01

Near Austin, Texas 78704

Luis

Job Details: 07/31/2026

Arrived on site for water not dispensing. Tested dispenser can hear one valve energizing,removed filter no water in filter,removed kickplate,disconnected line out of isolation valve,jumped power straight to valve no.water dispensing diagnosed a defective isolation valve,replaced valve turned on water source checked connections no leaks tested water dispenser water now dispensing, checked tubing and connections no leaks. W11246413

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5836RZ00

Near Round Rock, Texas 78665

Lou

Job Details: 07/31/2026

Arrived on site to inspect refrigerator WRSF5836RZ00 water filter not seating into the housing. Upon further inspection, I found the cap jammed and unable to allow the filter to be inserted. Unjammed the cap and tried to place the filter back in place. Filter now seats properly. Tested the unit and it is operating as designed, job completed.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Cedar Park, Texas 78613

Miguel

Job Details: 07/31/2026

Arrived on site for dryer tripping breaker. Cut out bad wiring. replaced defective terminal block. Verified proper voltage. Unit is now working as designed. Call complete.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Austin, Texas 78738

Brandon

Job Details: 07/31/2026

Arrived on site, part on box was a regulator and not a magnetron, ordering magnetron ; ordrng 1 W11409822 (Magnetron)

We serviced a

MAYTAG WASHER

Model MTW6205RW1

Near Buda, Texas 78610

Brandon

Job Details: 07/31/2026

Arrived on site to look at model MTW6205RW1 for customer complaint of error code f0e7 during clean wash cycle. I ran clean wash cycle with no clothes and error message came up f0e7 found issue with control board and possibly lower wire harness. Ordering parts ; ordrng 1 W11834065 (Control) and 1 W11806068 (Lower harness)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Austin, Texas 78738

Luis

Job Details: 07/31/2026

Arrived on site for no ice. Removed front cover found recirculating pump not running,water full in pan and frost all over evaporator plate,found grid cutter wires discolored,wavey and showing signs of future failure. Replaced the recirculating pump, bin thermistor and grid cutter ran diagnostic all test passed. Wpw10511923,w11542867,w10919199; used 1 Wpw10511923 (Thermistor) from stock

We serviced a

MAYTAG WASHER

Model MTW5820TW0

Near Temple, Texas 76502

Jonathan M

Job Details: 07/31/2026

Arrived on site to install previously diagnosed parts on a washing machine model MTW5820TW0. Inspected unit and work area. I replaced the timer WPW10111389 and tested the unit on a rinse and spin. The unit began to work and operate as designed, spinning at the end, with no leaks present during service. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Smithville, Texas 78957

Ben

Job Details: 07/31/2026

Arrived on site to unit C for refrigerator lights not working when left door is open. And for left drawer ui not working. Upon arrival confirmed issues and removed ui from left side drawer. Found it full of water as well as harness and board corroded. Will need to order door for the harness. Order door, office to reschedule please. ; ordrng 1 W10815669 (Left drawer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Lakeway, Texas 78734

Luis

Job Details: 07/31/2026

Arrived on site. Removed ice bin,ice container full of ice,ran water dispenser loud noise from valve while dispensing water diagnosed a defective valve replaced dual valve,ran water dispenser no odd noises ran icemaker fill no odd noises. W11548535

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Temple, Texas 76501

Robert

Job Details: 07/31/2026

WED5720RR0 Arrived on site for a dryer making nosies. On arrival, I verified the sounds also the client stated that she was having issues with the door switch. On the display after the door was closed . The display would asked them to close the door. I have to order the door switch and control board. Returning part will be needed. The client needs return visit next Friday. ; ordrng 1 W11780106 (Control board) and 1 W11551763 (Door switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD748SPS00

Near Austin, Texas 78731

Scott

Job Details: 07/31/2026

Arrived on site for no cool fridge . Compressor is running with fan but making buzzing noise small gurgling noise. Compressor is pulling 3-4 amps . Fz temp at 42, fresh is 57. Fans are working . No signs of uv dye . Talked to PRr . Ordering compressor, evap,r600 kit , nitrogen ,service port , uv rdryer, weight 3hrs . No water leaks detected at time of service. Call to set return . ; ordrng 1 Uvdrier and 1 Serviceport and 1 R600kit and 1 Nitrogen and 1 W11332037 (Compressor) and 1 W11439436 (Evap) and 1 Weigh3hrs

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near New Braunfels, Texas 78132

Tim M

Job Details: 07/31/2026

Arrived on site to replace previously diagnosed part. Upon arrival replaced button tree (W10854044). Tested function and found start button intermittently not responding. Replaced control (W11087226) and retested; all buttons now giving proper tactile feedback and responding to input. Ran test cycle with all components engaging properly. Unit is now running as designed, no leaks detected, job complete.

We serviced a

MAYTAG DRYER

Model MED7205RF0

Near Round Rock, Texas 78665

Wesley

Job Details: 07/31/2026

Arrived onsite for dryer touch concern MED7205RF0. Customer detailed touch response issue and demonstrated. I Demonstrated design and best practices for consistent touch response. Long press will often not respond at all, a gentle but firm momentary tap press with the pad of any finger will consistently work, observed new process working consistently for the customer. No parts.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Austin, Texas 78717

Scott

Job Details: 07/31/2026

Arrived on site for dispenser door not opening . Found wax motor on dispenser is not clipping into dispenser housing so when plunger is activated it is missing lever . Replaced dispenser . Ran diagnostics with door off . Dispenser is functioning properly. Nomwater leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Hutto, Texas 78634

Andrew P

Job Details: 07/31/2026

Arrived on site for start button not working. Verified led start buttonnot working and start button has failed. Removed and replaced control w11683652. Tested dishwasher and it filled, washed, and drained. No leaks detected at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS13

Near Jarrell, Texas 76537

David Z

Job Details: 07/31/2026

Arrived on site for microwave WMH31017HS13 not heating. Tested unit and confirmed no heat present. Tested HV system and found good cap and diode. Removed and replaced Magnetron due to failed magnet(s) with new W11737891. Reassembled and tested. Verified proper operation. Confirmed cup of water is heating normally.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Buda, Texas 78610

Leonardo

Job Details: 07/31/2026

Arrived on site to replace the previously ordered high-voltage components in the microwave. Disassembled the unit and replaced the magnetron, high-voltage capacitor, high-voltage diode, high-voltage transformer, magnetron thermal overload device (TOD), and thermal fuse. After completing the repairs, reassembled the unit and performed an operational test. Verified that the microwave heats properly, all functions operate as designed, and there were no abnormal noises, sparks, or error conditions during testing. Unit is operating normally and safely at this time. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78724

Joe Z

Job Details: 07/31/2026

Arrived on site with 2nd man JK to maneuver stacked unit in apartment 1213 for dryer WED5620HW2 with issue displays error. Upon arrival, inspected unit and confirmed issue. We pulled units out of closet and disassembled dryer. Found door switch is the issue. I replaced switch W11551763 from truck stock. Test unit and is operating as designed. Job complete ; ordrng 1 W11551763 (Door switch)

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WHIRLPOOL DRYER

Model WED4105SW1

Near Luling, Texas 78648

Andrey

Job Details: 07/31/2026

Arrived on-site to test the unit for noise. The customer stated that the dryer randomly produces a buzzing or rattling noise during almost every cycle. Disassembled the unit and inspected the drum bearings, belt, and related components; no defects were found. Removed the rear panel and inspected the blower housing, where a loose screw was found. Also found loose change inside the dryer, which may have been contributing to the noise. Removed the screw and loose change, reassembled the unit, and tested it both with and without a load. The reported noise could not be duplicated. The customer will monitor the unit and contact Whirlpool if the issue continues. At this time, the unit is operating as designed, with no leaks detected. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS1

Near Austin, Texas 78727

Andrew R

Job Details: 07/31/2026

Arrived onsite for noisy motor. Ran the unit in diagnostics test and normal cycle and no abnormal noise occurred. I looked underneath the unit as customer stated there was a part they left off. I found it to be the insulation and it was torn. Ordering insulation parts for tow kick and 2x screws. Office to RS for oos parts.; ordrng 1 W11573700 (Insulation) and 1 W11573704 (Insulation) and 2 W11438978 (Screw toe kick)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cedar Park, Texas 78613

Miguel

Job Details: 07/31/2026

Arrived on site for dishwasher not starting. Found start button was not responding. Used other buttons to enter diagnostics. Found F2e1, f5e2. Cleared and ran automatic test. All components working except start button. Replaced main control. Vefified operation. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Round Rock, Texas 78681

Daniel A

Job Details: 07/31/2026

Arrived on site to inspect refrigerator WRF757SDHZ01 not dispensing ice. Upon further inspection I verified that the auger motor is working however the splines on the coupler on the ice bin were stripped and this prevented the ice from being dispensed. I replaced the ice bin and tested and the unit is now operating as designed. No water leaks observed during service. WPW10347093

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near San Marcos, Texas 78666

Tim M

Job Details: 07/31/2026

Arrived on site to test unit WTW5057LW0 for off balance loads. Upon arrival tested suspension and found it excessively bouncy. Replaced suspension (W11396716) and ran calibration cycle successfully. Advised customer to keep load sizes below 50% of basket capacity. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RZ00

Near Temple, Texas 76501

Jonathan M

Job Details: 07/31/2026

Arrived on site for a refrigerator model WRFC2036RZ00 that is not cooling in either compartment. Inspected unit and work area. Upon arrival, i found both compartments around 43 degrees. I gained access to the evaporator and found one the top two lines of the evaporator frosted and nothing else. This would indicate evidence of a failed compressor or leak. Ordering the compressor W11686820, dryer WPW10143759, access valve W11506635,and evaporator W11598433. The office will need to contact the customer about a return date due to limited parts availability and need for a two hour service. No parts were installed and no leaks were present during service. ; ordrng 1 W11686820 (Compressor) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve) and 1 W11598433 (Evaporator)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Seguin, Texas 78155

Andrey

Job Details: 07/31/2026

Arrived on site to test unit for not working properly, unit does have power but will not start, found motor is getting proper power but not engaging, replaced motor from job 493561 part 279827 and tested unit is now running as designed job complete

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78702

James K

Job Details: 07/31/2026

Arrived to 472 to replace previously ordered parts. Upon arrival proceeded to replace WP8577274 thermistor, W11780157 control and WP3387747 element. Tested unit and now unit is cycling correctly and error does not appear. Unit is functioning as designed

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS01

Near Round Rock, Texas 78665

Wesley

Job Details: 07/31/2026

Arrived onsite for unitnwith scratched door handle one stop. WOED3030LS01. Replaced upper oven door handle. Unit is now correct. W11648756.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Temple, Texas 76502

Robert

Job Details: 07/31/2026

WRFF3136SZ00 Arrived on site from previous tech visit to install part. I installed the icemaker tested product is working as its designed no water leaks visible from the main water supply.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ4

Near San Marcos, Texas 78666

Tim M

Job Details: 07/31/2026

Arrived on site to replace previously diagnosed parts. Replaced vent (W11649995) and UI (W11806852). Ran test cycle with all components engaging properly; UI no longer acting erratic. Unit is now running as designed, no leaks detected, job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Hutto, Texas 78634

Andrew P

Job Details: 07/31/2026

Arived on site for softener dispenser not dispenser. Tested dispenser and water flowed through fine. Advised cx to runs several cups of really hot water to clean out dispenser cup and to dilute fabric softner.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Pflugerville, Texas 78660

Andrew P

Job Details: 07/31/2026

Areived on site to install previously diagnosed parts. Removed and replaced gearcase, basket, splutch, strike, impeller, agitator, screw x2, belt. Recalibrated washer. Ran auto test and unit filled, agitated, drained and spun. Washer is working as intended. No leaks detected at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED4307SW0

Near Kyle, Texas 78640

Brandon

Job Details: 07/31/2026

Arrived on site to look at model WED4307SW0 for customer complaint of unit turning on and shutting down a few seconds later. Found f3e1 error code. I gained access to exhaust thermistor, thermistor and wires tested good. Gained access to control board. Found the wire harness for the thermistor was not plugged into control from the factory. I inserted wire harness into control, unit tested good. No parts needed. No one able to sign, landlord tenant situation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RB00

Near Copperas Cove, Texas 76522

Brandon B

Job Details: 07/31/2026

Arrived on site for a refrigerator WRMF3636RB00 not making ice. Found ice in the tray but the motor is locked up. I replaced the icemaker w11692161 and it filled. No other issues or leaks detected

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RV00

Near Leander, Texas 78641

Miguel

Job Details: 07/31/2026

Arrived on site to find customer has properly reduced home pressure. Replaced failed dual valve due to the noise. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Hutto, Texas 78634

Andrew P

Job Details: 07/31/2026

Arrived on site to install previously diagnosed parts. Removed and replaced heater. Powered up refrigerator and compressor came on and fans are running. Advised cx to give 24 hours to cool.

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Temple, Texas 76504

Robert

Job Details: 07/31/2026

WTW4105SW0 Arrived on site for a washer, not spinning water out the clothes. On arrival, the client stated that when they wash a bed sheet by itself or with a small babys blanket, it doesnt get the water out. I let them know that they have to add towels to balance the washer. I did find the washer off balance. I adjusted the front right leg. Also, the client stated that a queen-size comforter was coming out wet. I asked what type of fabric it was, and she stated that it was cotton. I explained that cotton holds a lot of water compared to other fabrics. They understood everything I had to tell them. The product is working as its designed no parts used no water leaks visible from the main water supply.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78759

Andrew R

Job Details: 07/31/2026

Arrived onsite for console leds not showing correctly. Confirmed leds are missing digits and control sending correct vdc to console. Replaced W11378949 console and verified unit operates as designed and shows digits accordingly. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Austin, Texas 78727

Andrew R

Job Details: 07/31/2026

Arrived onsite for unit leaking. Upon arrival confirmed unit leaked from the front panel, inspected from the side and found the unit leaning forward allowing water to escape from the tub, raised the feet up and tested. Unit didnt leak and advised ,maintenance if it occurs again they may need to raise it up more. Unit no longer leaks call complete.

We serviced a

MAYTAG WASHER

Model MTW6205RW1

Near New Braunfels, Texas 78132

Tim M

Job Details: 07/31/2026

Arrived on site to test unit MTW6205RW1 for no power. Upon arrival customer stated display went blank mid cycle. After cycling power a few times unit would only drain but would not allow any selections. Fabric softener also is intermittently not dispensing. After a week all function returned. Entered service mode and found F2E2 (UI disconnected) error code stored. Cleared code and ran test cycle with all components engaging properly. Fabric softener valve confirmed properly energizing, with UI functioning with no issues. Ran calibration cycle successfully. Advised customer possible steam intrusion may have affected UI, causing intermittent softener dispensing and erratic UI operation. Sealed all steam access directly below UI and recommended monitoring unit over the next few cycles. UI replacement recommended if symptoms return. At the time of service unit is running as designed, no leaks detected, no parts installed, job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Temple, Texas 76502

Jonathan M

Job Details: 07/31/2026

Arrived on site for a refrigerator model WRS315SDHZ19 that is not making ice. Inspected unit and work area. The customer advised the ice maker completely quit but they have had no tempertature issues. I took temperature of both compartments and found the freezer at 1F and the refrigerator at 37F. I tried jumping the icemaker and found the motor would not turn. I checked and verified proper voltage going to the icemaker, indicating the icemaker had failed. I replaced the icemaker W11700250 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Austin, Texas 78731

Scott

Job Details: 07/31/2026

Arrived on site for leveling g foot has fallen off dryer . Found treads on right front foot has broken off . Replaced foot . Leveled unit . No other issues found . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 07/31/2026

Arrived on site to inspect refrigerator WRF555SDFZ11 ice dispenser not operating and ice bin stuck. Upon further inspection the customer informed me that the ice was not dispensing and also items were freezing in the RC. I tested the dispenser and auger and found them to be operating as designed. I inspected the gaskets and found the ice chute gasket was off center causing an air gap. I also found the right RC gasket was torn. I corrected the ice chute gasket and I am ordering the right RC gaskets I am scheduling for 8/4. No water leaks observed during service. W10830055; ordrng 1 W10830055 (Gasket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC236SPS03

Near Austin, Texas 78734

Luis

Job Details: 07/31/2026

Arrived on site for no ice. Ran diagnostic icemaker passed harvest diagnosed per service pointer will need to install gasket and follow part install and instructions on service pointer ; ordrng 1 W11842286 (Gasket) and 1 W11807669 (Fill tube) and 1 W11833834 (Control) and 1 W11791179 (Ui)

We serviced a

JENN-AIR OVEN

Model JOECC530RL00

Near New Braunfels, Texas 78130

Andrey

Job Details: 07/31/2026

Arrived on-site to test the unit for not heating properly. The customer stated that a third-party inspector tested the oven and reported that the temperature was approximately 50F off. Inserted a thermocouple into the oven and preheated the unit to 350F. The oven reached the set temperature and stabilized properly at 350F. Provided the customer with a picture of the temperature reading and explained that Whirlpool does not recommend using aftermarket temperature sensors, as they may not provide accurate readings. At this time, the unit is operating as designed. Job complete. No on available to sign

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Killeen, Texas 76543

Brandon B

Job Details: 07/31/2026

Arrived on site for a dishwasher WDP540HAMZ4 not draining. Found the unit with standing water. I drained the water and found the filter clogged causing the issue. Cleared the debri and filled/drained several times. Ran a full factory cycle without any issues or leaks detected. Due to the standing water the heater is covered in rust and fractures. Im ordering a W10518394 heater for the return visit. ; ordrng 1 W10518394 (Heater)

We serviced a

KITCHENAID MICROWAVE

Model KMMF730PPS01

Near Buda, Texas 78610

Leonardo

Job Details: 07/31/2026

Arrived on site to replace the microwave control board that had been previously ordered. Disconnected power to the unit and removed the existing control board. Installed the new OEM control board, reassembled the microwave, and restored power. Tested all unit functions, including starting a heating cycle with a cup of water. Verified the microwave is heating properly, all keypad functions are operating as designed, and no error codes are present. Unit is operating normally at this time. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS2

Near Hutto, Texas 78634

Wesley

Job Details: 07/31/2026

Arrived onsite and tested unit for failed ice production. Tested systems and determined loss of efficiency with the comprsssor/leak. KUID308ESS2. Observed it will excessively cool the first loop but never form ice. All other base systems check good except customer has uncoventional gravity drain that doesnt work unless the unit is pulled out. Advised on creation of side access so short drain solution can be achieved. No parts. No leaks. ; ordrng 1 W11735041 (Compressor) and 1 W10843121 (Non uv drier) and 1 W11506635 (Access port) and 1 WPW10218037 (Evap)

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ00

Near Pflugerville, Texas 78660

Lou

Job Details: 07/31/2026

Arrived on site to inspect wall oven WOES5030LZ00 locked and cannot unlock. Upon further inspection, I tested the unit door and found that it opens. When I went to place the unit in diagnostics, I found the control panel is locked and I am unable to unlock it even by cycling power at the breaker. I removed and replaced the control panel and tested on Bake at 350 degrees. The unit completed preheat as designed. I assisted the customer in connecting the unit to Wi-Fi via ths Whirlpool app on their phone. Unit is operating as designed, job completed. W11659261

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Austin, Texas 78737

Brandon

Job Details: 07/31/2026

Arrived on site unit 4103 to look at model WTW4105SW0 for customer complaint of unit not locking the lid. Found issue with the lid latch, I replaced latch, unit tested good. No leaks. Part used w11513248

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Georgetown, Texas 78633

David Z

Job Details: 07/31/2026

Arrived on site to complete repairs on refrigerator GYE22GYNGFS. I removed and replaced the isolation valve and tested. I found almost no flow out of the valve at all. Removed line and checked valve, and valve appears defective and is not fully opening the solenoid. I also found what looks like resin from a water softener in the line as well. I performed additional testing and concluded that water filter will reduce flow some, but the isolation valve isnt letting nearly enough pressure through. Reordering isolation valve due to defective part. Office to reschedule. ; ordrng 1 Wr57x27487 (Isolation Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78727

Andrew R

Job Details: 07/31/2026

Arrived onsite for unit constantly draining. Confirmed unit drains when plugged in and a F3E1 water pressure sensor failure present. Drain pump is good. Replaced W11607637 control and tested to find unit operating as designed with no leaks. Call complete S153EB.

We serviced a

ROPER DRYER

Model RED4516FW0

Near Lockhart, Texas 78644

Andrey

Job Details: 07/31/2026

Arrived on-site to test unit for not drying. Tested the unit and found all components engaging and operating properly. The heater is heating correctly, and both the Timed Dry and Automatic Dry cycles are functioning as designed. The customer stated that the unit becomes excessively hot during Timed Dry cycles. During testing, airflow from the exterior vent was very weak, and the vent duct expanded like a balloon when the dryer was running, indicating a restriction or clog in the home venting system. The restricted airflow is causing heat to build up inside and around the dryer. Advised the customer to have the venting system professionally cleaned and then retest the unit. At this time, the dryer is operating as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Kyle, Texas 78640

Leonardo

Job Details: 07/31/2026

Arrived on site to diagnose a microwave for sparking coming from the top of the console area during operation. Verified the customers complaint by testing the unit. Disassembled the microwave as needed and inspected the high-voltage components. Found the high-voltage diode had failed and was shorted, causing the sparking condition. Replaced the defective high-voltage diode and reassembled the unit. Tested the microwave by heating a cup of water through a complete heating cycle. Unit heated properly with no sparking, unusual noises, or abnormal operation observed. Verified normal operation. Unit tested good. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Marion, Texas 78124

Andrey

Job Details: 07/31/2026

Arrived on site to test unit for no ice production, tested unit found unit is making ice but auger motor is ceased, will need to replace impeller and auger motor to fix issue, ordering parts rescheduled for 8/7; ordrng 1 W11671282 (Dispenser motor) and 1 WPW10169511 (Impeller)

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Killeen, Texas 76549

Brandon B

Job Details: 07/31/2026

Arrived on site for an ice machine WUI75X15HZ01. I used sand paper to smooth out the ridges on the evaporator plate. Let it run a cycle and the ice isnt getting hung up anymore. No leaks detected while on site.

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Bastrop, Texas 78602

Ben

Job Details: 07/31/2026

Arrived on site for dryer with damaged door gasket. Removed old gasket and cleaned old adhesive with a nylon wire brush. Added WO279368new adhesive and installed W10906683 new gasket. Instructed cx to let adhesive dry for 24hrs. Cx understood and agreed. Unit is now working normally at this time.