Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4455 customer reviews

Brandon C.

Brandon C.

DRYER MAYTAG PYE2300AYW "Arrived on site for customer complaint of unit not starting, found blown thermal fuse, ordering fuse. Returning tech needs to run vent test. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 LA-1053 (thermo kit)"

Near Amber Ash Dr, Kyle, TX 78640
James C.

James C.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site and found unit unplugged. Punctured drier and found system shows full charge. Plugged unit in to watch pressures and found the compressor never pressurized the high side past 60psi and was making a gurgling sound as it was running. Recovered refrigerant and installed new compressor, dye drier and process stub. Vacuumed system to clear and test for leaks. I found the system holding vacuum and charged with 5.5oz 134a. Evaporator has good frost pattern and unit cooling. Job complete"

Near American Trail, Leander, TX 78641
Tyler B.

Tyler B.

WASHER WHIRLPOOL MHW5630HW0 "Arrived on site for unit making ticking noise, removed top and found inner gasket clamp had came un done and fell off and was tapping shell, re attached and tested good, no leaks on site"

Near Vasquez Place, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in refrigerator. Removed cover found prev company removed harness connection(pictures in SD-QuickPic) hard wired thermistor. Removed control installed new control powered unit on tested control unit working as designed.

Near Varner Ct, Austin, TX 78732
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEGA25H0HZ0 Arrived on site for improper temps. Tested unit and temps were correct. Light in oven is not working. Will order socket as I could not get the bulb lenses off. ; ordrng 1 W11108449 (KNOB) and 1 W11281687 (LITE SOCKET )

Near Fox Home Ln, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for no cooling issues. On arrival unit was working fine after customer rebooted. Called tech-support and they are recommend to replace UI. Quoted customer 408.82 per job calculator. Customer stated he recently purchased American home Shield and just wants to go through them after all. No leaks present. Job completeFile#7724293404

Near Maple Terrace, New Braunfels, TX 78132
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element and thermal cutoff. Removed and replaced element and thermal cutoff. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Woodgate Dr, Woodway, TX 76712
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not agitating, I put unit into diagnostic mode, every test passed, no error codes, I calibrated unit, tested good."

Near Cargill Dr, Briarcliff, TX 78669
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to replace panel. Replaced panel found no damage on new panel test panel and all buttons and functions working correctly at this time. Job complete.

Near Little Spring Ln, Austin, TX 78737
Clif L.

Clif L.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to replace transformer for microwave. Replaced transformer and found no change in unit. Re-tested unit and found wiring partially unplugged on control board causing unit not to heat. Reseated all wiring properly and tested unit. Found all is functioning properly at this time.

Near Pickfair Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for for freezing issue. Found fresh food evaporator incased in ice diagnosed faulty defrost thermistor defrosted evaporator replaced evaporator thermistor and side wall thermistor powered unit on ran diagnostics all test passed. ; used 1 W10316760 (THERMISOR) from stock

Near Farnswood Cir, Austin, TX 78704
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MFI2570FEB01 "Arrived on site for “ice not dispensing” complaint. Inspected unit and found ice container broken, internally and impeller with stripped threads. Ordering new impeller. Removed and replaced ice container. No leaks detected, at time of service. Return for repairs on Thursday 03/07.; ordrng 1 WP63052 (IMPELLER)"

Near Pine View Loop, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to replace extension and bracket, after replacing, unit tested good."

Near Rocking A Trail, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9200SQA12 "Arrived on site for customer complaint of unit not filling with water, when I arrived unit tested good and passed all tests."

Near Rivercliff Cove, Spicewood, TX 78669
James C.

James C.

REFRIGERATOR KITCHENAID KORU06RSSS00 Arrived on site and installed new thermostat. Tested unit for operation and found refrigerator started cooling the. Cut off once thermostat reached temperature. Unit working properly. Job complete

Near Co Rd 175, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Ordering new burner heads WPW10515455 X2 and new burner caps WPW10183375. Reschedule for Monday ; ordrng 1 WPW10183375 (BURNER CAPS ) and 2 WPW10515455 (LF RF BURNER HEADS )s

Near Rough Bark St, , TX 78610
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher not washing. Removed and replaced the dispenser. Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Serpentine Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW9000YG0 "Arrived on site for washer leaking. Customer stated that unit is leaking more than previous after repair was made. Found water sitting in tub. Inspected unit and found dust particles under washer, no signs of water. Ran automatic test mode and found major suds buildup in washer(see SD-QuickPic). Found water dripping from door. Ran in normal wash mode and monitored water level. Cleaned door and soap dispenser. Ran automatic cycle again and monitored. Spoke with customer on getting suds removed from unit. All tested good, no water leaks present on test mode or normal wash mode."

Near Sea Ash Cir, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not heating. Per diagnostics and tested unit. Gained access to element and fuses. Found cut-off fuse opened. Replaced cut-off fuse with thermostat and cycling thermostat. Tested operation, all tested good."

Near Hillcrest Ln, Liberty Hill, TX 78642
Thomas L.

Thomas L.

ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for no ice condition. Removed and replaced leaking water distributor tube. Unit now function properly with no water leaks. Informed the owners sister, who allowed me to enter the home to do the repair. That the unit will need to be left off and cleanEd first."

Near Hannahs Way, Burnet, TX 78611
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD9400SU0 "Arrived on site replaced control . Ran test cycle all checked good . No lint build up at time of service . Job complete .Did recommend to put an appliance surge protector on outlet for dryer ."

Near Barton Creek Blvd, Austin, TX 78746
Clif L.

Clif L.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace trim panel and screw for range. Replaced all three parts and tested unit. Found all is functioning properly at this time.

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to inspect frost buildup in refrigerator. I found that there is frost buildup at the back of the ice maker housing. Placed the unit in diagnostics and tested the ice maker and it failed. I tested the ice maker fan and it was barely blowing. When I removed the ice maker housing I found that the fill tube heater was burnt. Also found that the back light on the housing was out and the front light was dim as if it were gong bad. I removed and replaced the ice maker, IM fan, fill tube heater and changed out the adapter. Tested the unit and it operated as designed. I am ordering both housing lights and the LED control and scheduled return service for 03/07/19. No water leaks observed during service.; ordrng 1 W10830288 (cntrl-elec) and 2 W10908166 (module)s"

Near Sandbur Lane, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT920SADM0 "arrived on site to inspect dishwasher not operating. I placed the unit in diagnostics and it showed error code F7E1. I cleared the code and continued with testing. The got approximately halfway completed and stopped. While running, the motor was making an odd noise as if it were struggling to operate. I removed ad replaced the sump/motor assembly and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Rainy Creek Ln, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 Arrived on site for Improper temperatures. Found that the freezer fan motor was bound up and not running. Replaced and tested. No water is hooked up to this unit.

Near L Debo Dr, Burnet, TX 78611
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for dishwasher leaking. Customer had taken pictures of unit leaking and major suds buildup in unit. Spoke with customer soap and possibly of suds. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."

Near Palmetto Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found water valve not turning on. Checked voltage to valve and got 0V. Found control and valve faulty. Removed and replaced control and water inlet valve. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service."

Near Chapel Rd, Lorena, TX 76655
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to inspect cracked lid. Confirmed the complaint and removed and replaced the lid. The strike that came with the new lid was damaged preventing lid from closing properly. I ordered W11252738 x 2. Office to reschedule when parts arrived.NEEDS MORE WORK.; ordrng 2 W11252738 (STRIKE WHITE)s

Near Phoenix Dr, Killeen, TX 76543
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MSD2756GEW Arrived on site for unit leaking water. Found that the defrost drain was restricted. Cleaned drain. All water connections are dry.

Near Ramms Dr, Florence, TX 76527
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of door falling. Found pad on left side damaged. Replaced pad and test. Operation normal and no leaks detected.

Near Mendocino Ln, Austin, TX 78737
Diego G.

Diego G.

COOKTOP ELECTROLUX EW30GC60PS "Arrived on site. Replaced right front valve. Cycled right front valve, all functions tested OK. No leaks present. Job complete"

Near Lipan, TX 76462
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL MSD2542VEB00 Arrived on site to diagnose the refrigerator that is not producing ice. Found icemaker thermostat week and not registering temperatures. Tested the temperature in freezer and found it correct. Replaced ice maker and tested unit. Found all is functioning properly at this time.

Near Columbine Dr, Austin, TX 78727
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for no light, found light bad , advised customer they're not covered, the said the will supply and replace themselves"

Near Hines Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not drying/taking to long to dry, found clog in the vent. Instructed customer to have vent cleaned.

Near Stonegate Ln, Dripping Springs, TX 78620
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for unit making too much ice. Ran diagnostics open thermistor diagnosed unit will need new thermistor. Installed new bin thermistor powered unit on ran diagnostics all test passed.

Near Tablerock Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit not filling with water. Test unit and found fill valve was disconnected. Connected fill valve test unit and unit filling with water. Job complete no leaks present at this time.

Near Mickelson Cove, Austin, TX 78747
Jonathan  S.

Jonathan S.

RANGE JENN-AIR JDRP436WP03 "Arrived on site for range oven door stuck in lock position. Per diagnostics mode and checked fault codes, none. Tested door lock in diagnostics mode, found door lock operating correctly. Tested in normal run model and activated self cleaning mode. Found door to lock, canceled self cleaning and found door to unlock. Tested all other operations. All tested good."

Near Legacy Xing, Georgetown, TX 78628
Brandon C.

Brandon C.

COMPACTOR WHIRLPOOL KUCC151JSS0 "Arrived on site to replace start switch, after replacing, unit tested good. Collected balance on check."

Near Hidden Springs Ct, Spicewood, TX 78669
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS30IXBLA "arrived on site to diagnose a dishwasher that has upper rack broken. Found wheels on upper rack adjusters broken for mounting. Replaced both adjusters as they come in a kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Job is covered under S code, S23010. No charges to homeowner at this time."

Near Hazelhurst Dr, Austin, TX 78729
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaks under deli drawer and dispenser not stopping. Will need pan for leak and control and switch for dispenser.; ordrng 1 W10836964 (pan-drip) and 1 W11087492 (switch) and 1 WPW10675033 (cntrl-elec)

Near Blue Ridge Dr, Dripping Springs, TX 78620
Steve C.

Steve C.

REFRIGERATOR JENN-AIR JCD2295KEP Arrived on site to replace the ice maker due to leaking water. Replaced the ice maker and test the unit. Unit works properly and all water connections were dry at the time of service.

Near S Church St, Georgetown, TX 78626
Joseph C.

Joseph C.

REFRIGERATOR GE GFE24JSKFFSS "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker arm protruding and not retracting. Ordering new icemaker. Office to set return schedule, due to disposition of part. No leaks detected, at time of service.; ordrng 1 WR30X25026 (icemaker asm)"

Near Wildflower Cove, Cedar Creek, TX 78612
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017AS5 "Arrived on site for door issues found door switches failed, replaced switches and tested good

Near Jackies Ranch Blvd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017FS0 Called office to confirm no warranty coverage(CW). Called customer to inform them unit was out of warranty and service fee would be due. Customer canceled appointment. Confirmed he had are appliance express number if he need service.

Near Pearl Cres Ln, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

DRYER ROPER REX3514PQ0 "Arrived on site for dryer not heating. Performed diagnostics and tested operation. Found no heat. Gained access to heating element and fuses. Tested thermal cut-offs resistance and found closed position. Tested thermal fuse and found opened. Tested unit and found found no heat. Gained access to fuses and element. Found element opened. Called Dale to receive authorization. He approved element as well. Removed failed element and tested. All tested good. Advised attendant not to use until vent has been cleaned. Spoke will Dale on getting vent professionally cleaned. ; ordrng 1 SEENOTE (Process credit card on file)"

Near E 3rd St, Georgetown, TX 78626
Lou S.

Lou S.

DISHWASHER JENN-AIR JDTSS246GP0 "arrived on site to inspect dishwasher with no power. Upon arrival, I found no lights operating on the console. I tested voltage at the outlet, junction box and control and got 125V at each. I verified ohms to the element, drain pump and inlet valve. I am ordering the control and UI console and scheduled return service for 03/05/19. No water leaks observed during service.; ordrng 1 W11199153 (CONTROL) and 1 W11302461 (CONSOLE)"

Near Abbotsbury Dr, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Arrived on site for “THE TUBES IN BACK OF FRIDGE HAVE TORN--WATER AND ICE ARE NOT DISPENSING OUT THE DOOR” complaint. Inspected unit and found supply line, to icemaker, to be fractured. Facilitated repair to line and cut water on. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Annika Way, Bastrop, TX 78602
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 WDT710PAHZ1 Arrived has n site. Installed UI control. Ran dishwasher through diagnostic cycle and inspected for leaks. All functions check good and no water leaks present. Also started normal cycle and observed. All checked good. Job complete

Near Tall Cedars Rd, Cedar Park, TX 78613
Al R.

Al R.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived to inspect dishwasher not cleaning or drying properly. Ran diagnostics test mode and unit preformed as designed. Customer was instructed on purging the hot water, soap usage and rinse agent use.Customer satisfied with unit after proper instructions.JOB COMPLETE"

Near Falcon Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Arrived on site for freezer not cooling at time of visit unit working as designed. All food frozen and cooling correctly, ran diagnostics all test passed,ice in bin and fans running switched defrost setting to basic Incase of defrost issue."

Near Eck Ln, Austin, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working in freezer and in refrigerator, ordering modules, returning tech needs to call techline and get file number for same part failing twice. ; ordrng 2 W10908166 (module)s"

Near Bisset Ct, Austin, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2269VEM6 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found UI flashing. Unit main control is faulty. P&L are as follows; WPW10310240 (Control) Removed an replaced rear control. Programmed control with code on serial tag. Unit now came on and began cooling immediately. No other issues found. All water connections were dry at time of service."

Near Co Rd 4881, Copperas Cove, TX 76522
Thomas L.

Thomas L.

WASHER MAYTAG PAVT244AWW Arrivedon site for slow spin and slow drain. Replaced drain pump. Unit will still not drain properly. I will need to speak with Chase or Cliff to see if they can give me some help technically.; saved tckt

Near E Pecan St, Burnet, TX 78611
Steve C.

Steve C.

MICROWAVE GE PEB9159SJ2SS And on site for the unit display is not working properly. Found the numbers are not readable. Open the part and found it is the wrong color and the wrong control board. Will need to research the control panel and inspect the part before scheduling.; ordrng 1 CNOTE (TECH2VERIFY VERIFY) and 1 RESEARCH (PANEL CONTROL )

Near Glen Mark Dr, Manor, TX 78653
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect new unit sent by manufacturer. Found 2 dented doors, one cracked shelf, one missing shelf, 2 defective door closers, very Noisey freezer rails, and Noisey fill during ice maker cycle.Customer is aware of 6 week time frame for doors. Will do entire repairs on one trip. Will need 2 hours.; ordrng 1 2HOURJOB!!! and 1 W10625069 (bracket lEFT) and 1 W10625070 (bracket RIGHT) and 1 W10634636 (bin-cntlvr) and 1 W10815695 (dor-fip ss) and 1 W10815701 (dor-fip ss) and 1 W11026418 (trivet) and 1 W11163783 (LEFT DOOR CLOSER) and 1 W11188796 (RIGHT DOOR CLOSER) and 1 W11294907 (ICEMAKER) and 1 WPW10341329 (water valve assy)"

Near Whitewater Dr, Bertram, TX 78605
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for the unit will not spin or drain. Tested the unit and received error code f7e1 basket speed. Tilted the unit back and found a mice nest under the unit. Found the nest damaged the gear case due to nest material went inside the gear case. Unit will also need a new capacitor, acuator and lid lock due to spin light will flash and nothing happens. Office will need to contact extended warranty. ; ordrng 1 CNOTE (MICE NEST) and 1 W11307244 (LATCH)"

Near Co Rd 330A, Bertram, TX 78605
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED49STBW1 Arrived onsite for customer complaint of dryer getting too hot and making humming sound. Removed back panel and found element grounded. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. Advised also to have venting cleaned. No other issues found. Dryer vent clean of lint at time of service.

Near Dorothy Jane Dr, Killeen, TX 76542
Al R.

Al R.

WASHER WHIRLPOOL WTW6600SW2 Arrived to inspect washer F68 and F51 code. Customer advised Whirlpool diagnosed the issue and told her it was the control and harness. None of the listed teams were in stock so they weren’t in my daily route inventory. Parts already ordered.Office to reschedule for 3/1/19 preferably last call.Needs more work.; saved tckt

Near Taos St, Fort Hood, TX 76544
Al R.

Al R.

DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived to inspect portable dishwasher taking too long to wash. I ran diagnostics and got no error codes. The customer was concerned about the 20plus minutes it sit without washing. I checked the unit and advised her this is normal. All functions of the dishwasher are working.JOB COMPLETE

Near Co Rd 127, Gatesville, TX 76528
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an ice machine that is not producing ice properly. Found water level sensor in circulation pump not registering empty reservoir due to failed sensor. Circulation pump will need to be replaced to complete repairs. Return date is set for 3/4/19.; ordrng 1 W10908287 (pump)

Near Hannahs Way, Burnet, TX 78611
James C.

James C.

VENTHOOD GE ZVC48L1SS Arrived on site and tested operation. I found no response from user control. Verified voltage to control and found to be good. Unit has a failed main control ; ordrng 1 WB27X24320 (main board)

Near Copper Point Cove, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, I found that the condenser was vibrating on the bracket below it. The noise reducer (sponge) was worn by the compressor vibrating on it which is causing the vibration noise. Using a piece of folded cardboard, I wedged it in between the condenser and the bracket and the vibration noise stopped and unit is quiet. No water leaks observed during service, job completed."

Near Arrow Point Dr, Cedar Park, TX 78613
Steve C.

Steve C.

VENTHOOD WHIRLPOOL KVWB406DSS2 On site for the unit fan or light will not turn on. Disassembled the unit and found the connection to the control was not secured. Secured the connections and tested the unit. Unit works properly and job complete.

Near Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived on site for door issue. Found fresh food door not sealing correctly. Adjusted right and left side hinge checked door seal good checked door operation good u it working as designed.

Near Sutherland Street, Austin, TX 78746
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on job for complaints of slimy dishes. Ran diagnostics and received code 7.1 (no heat) after inspection discovered heater bimetal not plugged in. Connected to heater ran test cycle, all operation functioning properly. No leaks detected at time of service."

Near Teton Cir, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR IKEA IX6HHEXDSM00 Arrived on site for door not sealing properly . Found left side of freezer full of ice . Left rail is not closing properly allowing air int to freezer . Customer will need to defrost unit prior to service . Return 3/8. Nonwater leaks detected at time of service .; schdld next appmnt for 3/8 FRI !

Near Spruceleaf Cir, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with door closing and sealing issues. Mr stated the movers removed the doors when the unit was brought in the home. I found the right hand door closure sprung, the doors out of adjustment, and the left upper hinge cover broken. I removed the right hand RC door and reloaded the closure. I adjusted the doors to get them level. The doors are closing and sealing as designed now. Ordering W11230095 COVER. RS for Tue 3/5 per customer RS for Fri 3/8.; ordrng 1 W11230095 (COVER)"

Near Burks Ln, Austin, TX 78732
Robert J.

Robert J.

RANGE WHIRLPOOL WFE540H0ES0 Arrived on job to install wiring harness. Terminal block for wiring harness was damaged. Used terminal block that was prescreened to repair wiring harness. Replaced harness and tested operation. All functions working properly.

Near Hillside Dr, Buda, TX 78610
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8000DW5 "Arrived onsite for customer complaint of top load washer not draining properly. Ran diagnostics and found error code F9E1 (Long Drain). Found drain hose improperly installed in drain. Properly installed drain hose,clear error codes and tested unit. Unit now drains properly. No other issues found. All water connections were dry at time of service."

Near Hancock Dr, Temple, TX 76504
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of buzzing noise and no agitation. Ran diagnostics and Found capacitor damaged and replaced capacitor. Ran test cycle all operation functioning properly. No leaks detected at time of service.

Near Jewel Ln, Wimberley, TX 78676
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced it. Reassembled and the unit called for water when plugged back in. All water lines were dry at the time of service.JOB COMPLETE.

Near Woodville Dr, Gatesville, TX 76528
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SMYW "Arrived on site and inspected refrigerator and found evaporator drain funnel is blocked by build up, removed funnel and evaporator started draining. Removed all ice buildup from the interior of the freezer. Ensured evaporator drain is clear, no water leaks from connections at time of service, job complete."

Near Oak Forest Dr, Buda, TX 78610
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF730PAYB1 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the door latch assembly and tested the unit. The unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Conchos Trail, Austin, TX 78726
Clif L.

Clif L.

DRYER MAYTAG MEDC200XW2 Arrived on site to diagnose a dryer that is turning off randomly during the cycle. Tested unit and found timer and thermal fuse shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Camm Lary Cir, Burnet, TX 78611
Paul R.

Paul R.

COOKTOP JENN-AIR JGD3430BS00 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the burner head screws that were found defective along on the first visit. I replaced the screws. Call complete.

Near Coleto Creek Trail, Austin, TX 78732
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7000DW3 Arrived onsite for the washer not starting. I found the fill valve weeping water and not filling every time when powered. I replaced the housing and tested the unit in service test 51. The unit is working as designed and all test past. There were no water leaks present at the time of service. Call complete.

Near Quiet Pond Ct, Austin, TX 78728
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer leaking at the rear. I found the hot water fill hose leaking. I replaced the hose washer and reinstalled the hose. I tested the unit service test 51. All test passed and there were no water leaks present at the time of service. Call complete.

Near Ribbon Reef Ln, Austin, TX 78728
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW0 Arrived onsite for customer complaint of dryer not working on POWER DRY or SANITZE cycle. Ran diagnostics and found error code F4E4 (L2 Line Error). Confirmed proper voltage. Clear error codes and tested unit. Unit tumbles and heats as intended. Also advised to have venting cleaned out yearly since venting goes up and out to 2nd floor. Dryer vent and lint trap was clean on lint at time of service.

Near Endicott Drive, Killeen, TX 76549
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to inspect refrigerator ice buildup. Upon further inspection, I found that the RC Evap has ice built up on it. Also found gapping at the drain tube and in between the cabinet and chassis at the RC doors. Using my steamer, I removed the ice and removed and replaced the RC Evap fan/harness. Using manufacturers approved silicone, I sealed the drain tube and gapping between the cabinet and chassis. Leveled the unit and tested the unit. Unit operates as designed, no water leaks observed during service, job completed."

Near Kittiwake Ln, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range control melted. Upon further inspection, I found that the outer membrane of the control panel was melted. I tested all of the burners and they operated as designed. It appears that the heat from the oven vent directly under the console is what caused the part to melt. I am ordering console membrane and control and scheduled return service for 03/05/19. No gas leaks detected during service.; ordrng 1 W10878844 (cntrl-elec) and 1 W10879583 (swtch-memb)"

Near Arrow Point Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for dead washer . Found wire harness connection on UI was bad . Replaced UI console , ran test cycle all checked good . Nonwater leaks detected at time of service . Job complete ."

Near S Lamar Blvd, Austin, TX 78704
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of not cycling. Ran diagnostics and found gearcase not shifting out of agitate. Will need gear case to complete.; ordrng 1 W11035751 (gearcase)

Near Windmill Way, Buda, TX 78610
Steve C.

Steve C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit is not heating. Tested the unit and found the unit is heating. Found the vent to the outside is clogged. Removed the clogged lint and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Mildred Ave, Burnet, TX 78611
Scott  M.

Scott M.

OVEN IKEA IBS300DS01 "Arrived on site replaced bake element ,tod, fuse and control. Heated oven up and let it cycle a coupe,of times . Ave temp was 348. Job complete ."

Near E 3rd St, Austin, TX 78702
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW1 "Arrived on site and found bellow is torn, replaced it and ran a diagnostic cycle and water is no longer leaking. No water leaks detected at time of service, job complete."

Near Melava Ct, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced led module recommended by tech line on previous visit. After replacement all interior lighting is operating properly. No water leaks detected at time of service, job complete"

Near Compass Lane, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS02 Arrived on site to replace console. Replaced console test unit and unit test good job complete no error codes at this time.

Near Heard Loop, Austin, TX 78738
Tyler B.

Tyler B.

RANGE GE JS645SLSS "Arrived on site for unit turning off and not working, found display blocking not responding, replaced control and unit tested good, heats and cook top heating"

Near E Bowman Rd, Round Rock, TX 78664
Arthur B.

Arthur B.

OVEN AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range getting error code F3E0 (Oven Sensor Failure) and F1E0 (Internal Board Failure). Removed back panel and found roach infestation. Advised customer of issues and parts will not be covered. No further work performed.

Near Simmons Rd, Belton, TX 76513
Clif L.

Clif L.

DRYER MAYTAG PYE4500AYW Arrived on site to diagnose a dryer that will not start. Tested unit and found open thermal fuse. Replaced the thermal fuse and high limit thermal as they come in a kit. Tested unit and found all is functioning properly at this time.

Near Dawn, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice and cooling issue. Found freezer not cooling correctly,fresh food evaporator incased in ice. Called tech support for ongoing issue per tech support need to replace ui control. Installed new ui control gave customer instructions on defrosting machine. File#7724273110"

Near Valburn Dr, Austin, TX 78731
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Installed sound pads around compressor area and copper tubing to minimize noise. All functions tested OK. No leaks present. Job complete

Near Mistflower, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived onsite for customer complaint of SxS refrigerator not display not working. Found UI display LEDs burnt out, removed and replaced display. UI now shows all light. All functions/features now work as intended. All water connections were dry at time of service."

Near Harbor Dr, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found wiring harness inside of pantry that goes to pantry control is corroded and broken. Pantry control, pantry door, and user interface will all need to be replaced to complete repairs. I advised homeowner on eight week wait for doors, and office will need to set return appointment.; ordrng 1 W10815671 (dor-fip ss)"

Near N Shorewood Dr, Granite Shoals, TX 78654
Thomas L.

Thomas L.

WASHER GE GTW460ASJ4WW "Arrived on site to install previous part. Gained access to control, removed failed control and installed new. Tested operation,all tested good. No water leaks present."

Near Larkspur Ln, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WTW8800YW0 Arrived on site and tested operation. I found that the bearing has failed and it making a loud noise when basket is turning. I also found the tub assembly hanging lower that normal. Unit will need new bearing and suspension to repair. Repair will require 2 hours to complete ; ordrng 1 CNOTE (2 HOURS) and 1 TOOL (BEARING TOOL) and 1 W10435302 (bearing)

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Arrived on sote for unit not cooling, found EVAP frosted, removed frost and found timer failed replaced timer and tested good no leaks on site

Near Nottingham Hill Rd, Round Rock, TX 78664
Thomas L.

Thomas L.

DRYER LG DLEX7177WM "Arrived on site for dryer making abnormal noise. Performed diagnostics and tested dryer. Disassembled unit to gain access to pulley and guide wheel. Found failed bearing in guide wheel. Recommended to guide wheel and idler pulley . Removed failed guide wheels and installed new. Removed failed pulley and installed. Assembly unit and tested operation. All tested good. Spoke with customer on user guide.

Near W Majestic Oak Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGS1450DS0 Arrived on site to test unit for unit not working correctly. Test unit and found unit giving misfired unit error. Customer was saying unit was in warranty but we didn’t have anything saying it was in labor. Office was going to call to try you get a autho. Will need new hinges and new board. Office to reschedule did not collect any money spoke with chase and Erica. ; saved tckt

Near Enfield Rd, Austin, TX 78703
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FCGM181RQBA Arrived on job for complaints of freezing food. Found the thermostat dial stuck in closed position. Will need thermostat to complete. ordrng 1 297216042 (THERMOSTAT )

Near Myers Creek Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

WASHER GE GFW450SPM1DG "Arrived on job to replace diverter motor. Replaced motor ran test, all operation working properly. No leaks detected."

Near Mt Olive School Rd, Wimberley, TX 78676
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to diagnose a dishwasher that is intermittently leaking. Tested unit and found no mechanical failures or problems with unit at this time. Did note the way the homeowner had dishes placed and rocks would direct water directly at the door gasket. Advised homeowner on best loading procedures to prevent over pressurizing gasket and causing a leak. No repairs are needed at this time and no leaks were found at time of service.

Near Stacy St, Kingsland, TX 78639
Leonardo C.

Leonardo C.

COOKTOP IKEA ICI500XB00 Arrived on site to test unit for unit not turning on. Test unit and found melted module.

Near Billings Ln, Austin, TX 78733
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced freezer door and main control per tech-support. Cycle dispenser, all functions tested OK. No leaks present. Job complete"

Near Acquedotto, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "arrived on site to inspect refrigerator noise. Upon further inspection, I could hear the condenser rattling underneath and the unit was not level. Also, found the noise reducer in between the condenser and the bracket was completely squished and was not stopping the condenser from rattling against the bracket. I took a piece of folded cardboard and placed in between the condenser and bracket and the noise stopped. I leveled the unit and tested the doors and they closed as designed. No water leaks observed during service, job completed."

Near Palo Duro Court, , TX 78628
Kevin B.

Kevin B.

RANGE KITCHENAID KDRS467VSS04 "Arrived on site and replace valve burner recommended by tech line on previous visit, after replacement this had no effect. Replaced spark module and burner is now operating properly. Job complete"

Near Appaloosa Run, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ "Arrived on site and set refrigerator into diagnostic cycle and Found noise customer is referring to is evaporator fan running Carla this operation is normal and cannot be adjusted. No further repair is required at this time, no water leaks from connections at time of service, job complete"

Near Palace Pkwy, Austin, TX 78748
Steve C.

Steve C.

DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site for the unit will not wash. Tested the unit and found the unit will fill up with water and then nothing happens. Found the sump and motor is defective. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Rock Ridge Trail, Liberty Hill, TX 78642
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "arrived on site. Check for no ice issues. Found multiple issues on ice maker. Found ice maker module bad and also found heater wires cut for fill tube. Replaced fill tube an icemaker in cycle, all functions tested OK. No leaks present. Job complete"

Near Bordeaux Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

COOKTOP GE PHP9030SJ2SS Arrived on site to replaced ui and found wrong part. Spoke with Shana and we got a part for main top assembly WB62X26850. Office to reschedule needs autho ; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 WB62X26850 (MAINTOP ASSEMBLY )

Near Dasher Dr, Lakeway, TX 78734
Robert J.

Robert J.

WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of clothes soaking wet at end of cycle. Ran diagnostics got no codes but found issues with shifting. Replaced actuator ran test cycle shifting issue resolved all operation functioning properly. No leaks detected at time of service.

Near S Stagecoach Trail, San Marcos, TX 78666
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site. Checked for draining issues. Found debris inside both drain hoses allowing unit to drain slowly. Will need both hoses and drain pump for back up. Office to reschedule; ordrng 1 8269144A (drain hose)

Near Creekside Way, New Braunfels, TX 78130
Paul R.

Paul R.

MICROWAVE KITCHENAID WMC30516AS Arrived onsite for the microwave that is sparking and not working correctly. There is no serial number on the tag of this unit (see pic in SDQP). I found an arc mark in the cavity. Upon further inspection I found the mag antenna has been arcing in the wave guide and splattered the wave guide. This unit does not have serviceable parts available for it. I explained this to the customer. Call complete.

Near Emerald Ridge Dr, Austin, TX 78732
Clif L.

Clif L.

WASHER GE GTW460ASJ6WW Arrived on site to diagnose a washing machine that is leaking. Tested unit and found a ring for thermistor in water valve assembly missing. Oring and valve will need to be replaced to complete repairs. Oring comes on new thermistor. Return date is set for 3/4/19.; ordrng 1 WH01X24104 (THERMISTOR W/ ORING)

Near Crane Dr, Marble Falls, TX 78654
Steve C.

Steve C.

COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for the unit cooktop is not working. Found the unit module shorted out. Also found the middle element and the right front element have brown spots. Unit will need new modules, ui display, the middle element and right front element.; ordrng 1 WPW10396548 (hotplate RIGHT FRONT) and 1 WPW10396779 (hotplate CENTER)"

Near Quiet Oak Cove, Liberty Hill, TX 78642
Al R.

Al R.

RANGE GE JGBS10DEM1WW Arrived to inspect unit tripping the GFCI outlet. Confirmed the complaint and plugged the range into a dedicated 120 outlet and unit worked as designed. Customer advised to plug the range into a dedicated outlet.Unit purchased 2/13/19 from Lowe’s JOB COMPLETE

Near Park Ave, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KSDG950ESS1 Arrived on site to test unit for unit not venting correctly. Test unit and found vent was off front fan. Secured vent to unit and unit test good job complete no air leaking at this time.

Near Garden St, Austin, TX 78702
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “temperature concerns” complaint. Inspected unit and using “three count” method, uñit was found to running at 6 degrees average over setpoint. This is well within acceptable tolerances(+/-25 degrees). No leaks detected, at time of service."

Near Golden Canary Ln, Austin, TX 78723
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL RB260PXBB0 "Arrived on site to test unit for door locked. Opened door and found broken latch, latch is NLA also needs new board and board is NLA.

Near Orrick Dr, Austin, TX 78749
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for not cooling in fresh food section. Fresh food section was at 38 degrees. Found freezer at 6 degrees. Found ice bin ice full. Spoke with customer on operation. All tested good, no water leaks present."

Near Pecos Ct, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for not cooling in fresh food section. Fresh food section was at 38 degrees. Found freezer at 6 degrees. Found ice bin ice full. Spoke with customer on operation. All tested good, no water leaks present."

Near Pecos Ct, Georgetown, TX 78628
Arthur B.

Arthur B.

COMPACTOR KITCHENAID KUCS02FRSS0 Arrived onsite to install new power nuts to trash compactor from prior tech’s diagnosis. Uninstalled unit and removed faulty power nuts. Installed new replacements. Reassembled and tested. Trash compactor works as intended. No other issues found.

Near Palomino Cove, Jarrell, TX 76537
Diego G.

Diego G.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site. Checked for Console issues. Found Console not reacting and not allowing me to select cycle. Replaced new console and heated to 350°. All functions tested OK. Job complete

Near Deer Hollow, New Braunfels, TX 78130
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I’m on site for the unit is freezing up food in the refrigerator section. Customer advised they set the unit to the warmest temperature and the unit is still freezing food. Tested the unit and found the unit will need a new air diffuser and will use the perma gum on the next visit. Office will need to reschedule the customer.; ordrng 1 W11317276 (AIR DIFFUSER )

Near Burnet, TX 78611
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JGDDBB Arrived onsite to remove and replace auger motor and auger drive to SxS refrigerator from prior visit’s rediagnosis. Removed faulty motor and drive. Installed. Reassembled and tested. Unit now dispenses ice as intended. No other issues found. All water connections were dry at time of service.

Near Chaparral Rd, Killeen, TX 76542
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF989SDAH03 "Arrived on site for no cooling, found comp not running found inverter blown. Will return with inverter ; ordrng 1 WPW10154805 (invrtr-box)"

Near Central Commerce Ct, Round Rock, TX 78664
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced icemaker and adapter gaskets. Tested and manually fill icemaker. Unit is performing as designed. No leaks detected, at time of service."

Near Welsh Way, Del Valle, TX 78617
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged door found large dent on fresh food door,removed damaged door installed new door and nameplate checked door seal good ."

Near Donatello Dr, Jollyville, TX 78729
James C.

James C.

RANGE GE PGB911ZEJ2SS Arrived on site and tested operation. I found that the flame on the front 2 burners is uneven and very large on one side. I found that the burner caps have warped causing the uneven flame. Unit will need both front burner caps to repair. ; ordrng 2 WB28K10222 (cap burner asm (15k))s

Near Innwood Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for broken wires to fill tube. Removed damaged fill tube installed new fill tube assembly ran diagnostics all test passed.

Near Roxton Cove, Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AR85PQSB Arrived on site for freezing in fresh food. Per customer multiple repairs have been done from control and sensor replaced multiple times. Setting set to 38° temp reading from meter 30° called tech support per tech support need to replace control and thermistor. Told customer of parts need customer unhappy CNOTE! Need AUTHO; ordrng 1 297110400 (THERMISTOR) and 1 297326501 (CONTROL) and 1 CNOTE (SEE STICKY NOTE)

Near Exposition Blvd, Austin, TX 78703
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found it is running but not heating. Inspected power at terminal block and found 120 V from L1 to neutral and 120 V from L2 to neutral, but 0 V from L1 to L2. An electrician will be needed to correct issue. Removed rear panel of dryer and Verified all components are good, Job complete. collected service visit fee"

Near Peregrine Falcon Dr, Austin, TX 78746
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to test unit for fan not working. Test unit and can hear the fan motor trying to come on. Removed fan and found fan blade where to low making the blade not turn. Removed blade and re secured blade correctly and fan working as designed. Job complete.

Near Kyle, TX
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of freezer not cooling and unit shutting down, found problem is related to the previous diagnosis and the parts ordered will correct the issue. ; saved tckt"

Near Martin Rd, Dripping Springs, TX 78620
Steve C.

Steve C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for the unit left rear burner flame will go out when set to low setting and oven is undercooking. Adjusted the flame for the left rear rear and tested the oven at 350 degrees. Calibrated the unit to 15 degrees mores. No gas leak present. Unit works properly and job complete.

Near Andele Way, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 "Cris Sr 7724268179Arrived back on site for unit clock speeding up, called Tl and spoke with Chris, stated to check hrz and switch power lines and see how it does, switched lines and tested good"

Near Todd Tr, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for customer complaint of left side door not closing properly, ordering hinge. ; ordrng 1 W10752868 (bracket) and 1 W11218690 (HINGE) and 1 WPW10121046 (etension)"

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Scott  M.

Scott M.

DRYER KENMORE 417.931423 "Arrived on site , reattached hose and foil taped and clamped connections. No lint build up at time of service . No money collected ."

Near Scenic Dr, Austin, TX 78703
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC2 "Arrived on site for “darn error code” complaint. Inspected unit and found razor blade in drain pump impeller. Removed object and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Purple Sage Dr, Austin, TX 78724
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not washing. Confirmed the complaint and attempted service mode. Unit wouldn’t work. I removed and replaced latch. Tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Catalina Dr, Killeen, TX 76549
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found ui has PO on the display. Cleared and within 5 minutes the unit shut off and back on. I found the main control has a failed relay on it as well as the power supply has a puffed capacitor on it. Replaced both and tested. I found the unit runs for 20 minutes now and then shuts off and back on. I found the freezer evaporator completely frozen over and causing the fan blades to be stuck. Cleared ice and tested operation. Unit now working properly. Job complete

Near Reklaw Ln, Leander, TX 78641
James C.

James C.

DRYER AMANA NED4655EW1 "Arrived on site and installed new motor, blower and start button. I found the new motor still making a loud humming noise. Verified harness connections and tested voltage. I found that the outlet in the wall is wired incorrectly causing the error. Instructed customer that they would need to have an electrician correct the miswired outlet. Job complete"

Near Sigourney Way, , TX 78641
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site for dishwasher intermittently cycling. Performed diagnostics and tested unit. Found UI intermittently responding. Reset unit and tested was able to select some cycling. Found failed UI. Will schedule as estimate approved. Customer will contact if auth not received from warranty. Office to schedule return, due to no ETA on part. Advised customer to monitor cycles if use. ordrng 1 WP8572496 (panel-cntl)"

Near Highland Spring Ln, Georgetown, TX 78633
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 Arrived on site. Checked for no water issues. Found error code for bad thermistor to water valve. Will make an attempt to turn off shut off valves and pressure stayed consistent. Made an attempt to shut off water to house but couldn’t find main shut off. Instructor customer they will need to have a plumber to replace shut off valve’s in order to repair unit. Customer will call back when they are ready for repair. Office to follow up; ordrng 1 CNOTES (CNOTES )

Near Gallagher Dr, Canyon Lake, TX 78133
Joseph C.

Joseph C.

WASHER ROPER RTW4516FW2 "Arrived on site for “washer not spinning” complaint. Inspected unit and found power going to unit, but no outputs. Removed and replaced control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near N Lamar Blvd, Austin, TX 78753
Clif L.

Clif L.

WASHER MAYTAG MVWC555DW0 Arrived on site to diagnose a washer that is not spinning. Tested unit and found gear case shaft has worn through hub assembly. Replaced hub assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Co Rd 252, Bertram, TX 78605
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not finishing cycle, when I arrived I found unit was unplugged and a small amount of sheets were balled up in spin basket. I tested unit in diagnostic mode, every test passed and found unit was getting out of balance due to load size. Instructed customer how to properly use washer, tested good."

Near Sterling Panorama Terrace, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for the refrigerator not cooling in either compartment well. I found the FC at 35 degrees and the RC at 55 degrees. I found everything in the sealed system functioning. I found the old style aluminum evaporator in the FC and suspect a refrigerant leak because both evaporators have a poor frost line. Ms stated that prior to this issue the refrigerator was real erratic with ice production. I asked ms if ice has ever jammed in the icemaker and she stated no. I found two other technical service pointers for low ice production on this unit. Technical Service Pointer #: W10787876A for the fill tube heater assembly & Technical Service Pointer #: W10666204 for the UI CNTRL-ELEC not allowing the evaporator fan to run long enough to make enough ice. Ordering c-notes, W10816479 FITTING, W11323058 UI CNTRL-ELEC, WPW10643261 EVAPORATOR, W10309988 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH, P

Near Cyrilla Dr, Austin, TX 78759
Clif L.

Clif L.

DRYER SAMSUNG DV45H7000EW/A2 Arrived on site to diagnose a dryer that is starting off too soon during the sensor cycles. Found humidity sensor was not reconnected after previous repair. Reconnected sensor and found all is working properly at this time. No charge to the homeowner for trip today.

Near Escalar Dr, Buchanan Dam, TX 78609
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDFE104DSS0 Arrived on site to replace panel. Replaced panel test unit for leaks no leaks present at this time. Unit washing and draining correctly job complete.

Near Polo Club Dr, Austin, TX 78737
Steve C.

Steve C.

WASHER GE WWSE5240G1WW Arrived on site for the unit is not working properly. Found the unit tub is full of water due to the water will continuously trip due to a defective valve. Selected the drain and spin option and found the drain pump is locked up. The unit will need a new valve and drain pump. Customer advised she’ll be getting a new set of appliances. Customer only paid for the service fee. Also turn off the valve from the wall. All water connections were dry at the time of service.

Near Northwest Blvd, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on job for complaints of wet clothes at end of cycle. Ran diagnostics and found lid lock not locking properly. Replaced lid lock ran diagnostics and calibration,all operation functioning properly. No leaks detected at time of service."

Near Pine Arbol, Buda, TX 78610
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “making noises” complaint. Inspected unit and found no power going to ice box fan and fc evap fan not working. Ordering new ice box fan and control. Quote is for control cost, only. Return for repairs on Monday 03/04.; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)"

Near Hartnell Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2290VEM8 Arrived on site for water leaking. Found broken bracket on icemaker found water leaking from housing and motor connection diagnosed unit will need new icemaker. Installed new icemaker powered unit on icemaker ran through a cycle and filled with water no leaks unit working as designed.

Near Sumac Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE 253.7031921 "Arrived on site to install kit,found no AUTHO on shipping boxes,per last conversation with tech line AUTHO will be documented on there end. Installed both kits one for water leaking in icemaker housing and back panel kit to prevent rust on liner. Powered unit on ran diagnostics all test passed."

Near Grapewood Ct, The Hills, TX 78738
Arthur B.

Arthur B.

WASHER MAYTAG MVWC416FW1 "Arrived onsite for customer complaint of top load washer leaking from bottom. Upon inspection, found drain hose to pump had torn causing the leaking. Ordering new inner drain hose to pump to complete repair. R/S for Friday 3/1. Unit unplugged at this time.; ordrng 1 W10899966 (tub to pump hose)"

Near TX-95, Little River-Academy, TX 76554
Paul R.

Paul R.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer that hot water will not work on. Ms stated that when hot water is selected the washer will stay on sensing/fill and never switch to the wash cycle. I ran auto diagnostics and the machine completed the cycle as designed. I checked for stored error codes and found none. I ran a quick wash cycle with the water temp set to hot and found the valve barely opening. I could open the lid and close it then the valve would open correctly. I found the correct voltage to the valve. I changed the valve and tested it in the quick wash cycle and the unit worked as designed. There were no water leaks present at the time of service. Call complete.

Near McKittrick Canyon Dr, Austin, TX 78759
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived onsite for customer complaint of ice machine not making ice nor draining. When arrived, could hear drain pump running. Upon inspection, found clog in sink. Removed clog and unit now drains properly. All water connections were dry at time of service."

Near Elf Trail, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR AMANA ASI2575GRS01 "arrived on site to inspect refrigerator no cool in both compartments. Upon further inspection, I found the unit on and both compartments were warm. I removed the back cover and found the compressor warm but both line were cold. Also, the compressor was making a loud clanking noise. I am ordering the sealed system...compressor, access valve, dryer, evaporator and CNOTE-2 HR JOB. Customer was not available to sign receipt, but I notified them by phone to advise of the repair needed ad that the office would contact them to schedule return service. Unit was left unplugged to prevent further damage to unit. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near American Trail, Leander, TX 78641
Paul R.

Paul R.

OVEN JENN-AIR JJW3430DS00 Arrived onsite for the oven with an F2E1 error. I cycled power and verified the error. I cleared the error message and it came back. I checked the wire harness and found it connected correctly. I replace the console and programmed it. I tested the oven and it is working as designed. Call complete. Authorization Number JIT3K00DPL1.

Near Research Blvd, Austin, TX 78759
Al R.

Al R.

MICROWAVE WHIRLPOOL UMV1160CS3 Arrived to inspect microwave not working. Confirmed the complaint and removed and replaced the switches and interlocks.Reassembled and unit tested as designed with 2 minute coffee cup test.JOB COMPLETE.

Near Lamp Light Ct, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker from points T to H and the IM operated as designed but no water dispensed into the tray. I found that the fill tube was blocked with ice. I cleared the ice and tested the unit and it operated and silenced water into the tray. I turned the temp setting down to help keep the line from freezing again and sealed the gaps between the line and the chassis in the back of the unit. No water leaks observed during service, job completed."

Near Running Water St, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for customer complaint of unit not starting cycle, found User Interface was not responding, I replaced UI panel, unit tested good."

Near Bellwood Cove, The Hills, TX 78738
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GD5NVAXSB01 "Arrived on site for refrigerator not making ice. Performed diagnostics and tested ice maker cycle and optics. Fond unit cycling correctly. Found ice maker mold chipping . Recommended to replace ice maker. Removed ice maker and installed new. Tested operation. All tested good, no water leaks. Paid in full on credit card."

Near River Walk Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR SAMSUNG RFG238AARS/XAA "Arrived on site for water under crispers, removed back drawers and found water coming from reservoir, removed cover and found line not pushed in fully , corrected and tested good, no leaks on site covered under our warranty"

Near Caprock Canyon Trail, Georgetown, TX 78633
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site for “washer will not fill or spin” complaint. Inspected unit and found hot water turned off(F8E1). Unit had F0E3 error code. Unit had been overloaded, previously. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Fallsprings Way, Manor, TX 78653
Luis M.

Luis M.

FREEZER FRIGIDAIRE FPFU19F8QFA Arrived on site for weak water flow to icemaker. Removed unit from enclosure replaced faulty water valve. Ran icemaker through a cycle good water flow to icemaker. Reinstalled unit unit working as designed.

Near Travis Green Ln, Austin, TX 78735
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site for low heat complaints, removed panel and tested sensor and was out of range, replaced sensor and tested good."

Near Terrace View, Georgetown, TX 78628
Diego G.

Diego G.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site.Check for water level sensor issues. Found error code for water level issues. Replaced air trap and main control and cycled, all functions tested OK. No leaks present. Job complete"

Near Spanish Trail, New Braunfels, TX 78132
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FFSS2315TS0 "Arrived on site to install previously diagnosed parts. Gained access to compressor. Removed failed compressor and installed new. Charged unit to 5.25 ounces. Gained access to evaporator fan, removed failed and installed new. Tested operation and cycled ice maker. Found ice maker fill tube leak and causing evaporator fan failure. Corrected fill tube. All tested good, no water leaks pressure."

Near Massa Drive, Round Rock, TX 78665
Steve C.

Steve C.

DRYER MAYTAG MEDB835DW4 Arrived on site to replace the overlay and control due to unit turning off randomly. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Quarry Lake Estates Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

DRYER WHIRLPOOL RED4640YQ1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the element and dryer kit and tested the unit. Unit operates as designed. No lint observed during service, job completed."

Near Cheddar Loop Rd, Austin, TX 78728
Paul R.

Paul R.

REFRIGERATOR GE ZISB420DMA Arrived onsite for the refrigerator that the water dispenser will not dispense. I found the RC temp below freezing because of a failed dampener control causing the reservoir to freeze. Need to replace the dampener to complete service. Ordering c-notes & WR49X10107 MONOGRAM FRIDGE AIR DAMPER CONTROL KIT.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION AND THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 WR49X10107 (MONOGRAM FRIDGE AIR DAMPER CONTROL KIT)

Near Big View Dr, Austin, TX 78730
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for “no ice” complaint. Inspected unit and found icemaker not finding home and water trickling from dispenser. Customer to purchase new filter, before return visit. Found housing leaking from reservoir side. Ordering new icemaker, dual valve, housing and reservoir. Will need approval. Office to set return schedule, due to disposition of parts requested. No other leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 W11168758 (RESERVOIR) and 1 W11194438 (HOUSING) and 1 WPW10341329 (water valve assy)"

Near E 47th St, Austin, TX 78751
Robert J.

Robert J.

OVEN WHIRLPOOL MODEE500ES500 Arrived on job for complaints of error code of incorrect wiring. Put into diagnostics confirmed error code. Cleared code reset control tested functionality. All operation normal collected diagnostics fee

Near Dead Man's Hole, , TX 78620
Scott  M.

Scott M.

WASHER MAYTAG MHWC7500YW0 Arrived on site replaced the motor and belt ( found new belt having ripples and bends from sitting around . Tested unit and was hitting high rpms but making some noise . Possibly from the belt . No water leaks detected at time of service . Job complete .

Near Bowie St, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MFI2665XEM7 "Arrived on site for unit making loud noise while dispensing water. Found reservoir with bad filter head, replaced water res and Testd good no leaks on site Reservoir

Near Mitchell Cove, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for lights staying on console all the time . Ran diagnostics and found UI & latch/ lock codes . Ran diagnostics after several attempts at getting in to it . Had to unplug unit to successfully enter diagnostics . Ording autho & control . Return 2/27 .no water leaks detected at time revive ; ordrng 1 AUTHO and 1 W11116590 (CONTROL)

Near Headquarters Rd, Del Valle, TX 78617
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job to replace control boards. Replaced both boards,door open light still on. Called whirlpool and said to replace all switches. Customer is going into surgery. Will call to set up appointment.; ordrng 2 W11085027 (switch)s and 2 WPC3680310 (light switch)s"

Near Edwards Blvd, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived onsite for the refrigerator with a no cool condition. I found the unit warm in both compartments. I ran test 4 and found all components functioning as designed. I ran test 5 and found the compressor ramping up as designed. I found the compressor extremely hot. I found no frost line on the coils. I suspect either a leak or a mechanical failure in the compressor. Ordering c-notes, W11116006 EVAPORATOR, WPW10608485 EVAPORATOR, W10832994 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH AND 2 HOUR JOB.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV) and 1 WPW10608485 (EVAPORATOR)"

Near Chimney Corners, Austin, TX 78731
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Arrived on site for the unit freezer is frosting up. Found condensation and frost buildup in the freezer. Found when closing the freezer door it rubs against the liner and will not close properly. Found the unit will need a washer that goes on the hinge under the freezer door to raise the door. Will also use the adhesive to fill in the gaps on the freezer liner.; ordrng 2 WP487576 (washer)s

Near S Pearl St, Belton, TX 76513
Joseph C.

Joseph C.

RANGE GE JB645RK4SS "Arrived on site for “rear right burner not working” complaint. Inspected unit and found rear right burner covered in roaches. Explained to customer, that roach infestation will need to be addressed before any attempt at a repair can be attempted."

Near Oak Arbor Trail, Dale, TX 78616
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW1 Customer cancelled call and doesn’t want repair at all.

Near N San Marcos St, Seguin, TX 78155
Kevin B.

Kevin B.

BUILT-IN M/W JENN-AIR JMC8130DDS "arrived on site and inspected microwave and found user interface is functioning interior light is on when the door is open and the timer will count down when a cycle is started. Magnetron does not turn on cooling fan does not turn on, turntable does not turn on. Spoke with tech line and they recommended replacing control board; ordrng 1 WP53001291 (cntrl-elec)"

Near Haven Bluff Ct, New Braunfels, TX 78132
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of top load washer not coming on intermittently. Ran diagnostics and found F3E1 (Stuck Key Error). Removed an replaced control. Reassembled and calibrated unit. Unit complete successfully. All water connections were dry at time of service.

Near Mathilda Rd, Belton, TX 76513
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for dealer complaint of top load washer check for operations. Ran diagnostics and found no error codes. Pump,water valve, and agitator mall work as intended. No other issues found. No water source connected to unit."

Near S General Bruce Dr, Temple, TX 76504
Diego G.

Diego G.

COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on site. Checked for cooktop issues. Found cooktop cracked. Customer stated that cooked up crack washy was cooking. Replaced cooktop and cycled, all functions tested OK. No leaks present. Job complete"

Near Chateau Village Way, Austin, TX 78744
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on sote for un t not washing, found pump not pumping .replaced pump, and unit was still not pumping, pump is defective, found control sending 114v so ordering control to be safe . No leaks on site ; ordrng 1 W10906426 (CO TROL) and 1 W11025157 (PUMP MOTOR)"

Near Limestone Lake Dr, Georgetown, TX 78633
Diego G.

Diego G.

WASHER MAYTAG MVWC565FW1 "arrived on site. Check for no wash issues. Found cam not positioned correctly allowing Unit to not wash correctly. Repositioned cam and cycled, all functions tested OK. Also instructed customer to try liquid Tide high-efficiency to help with performance. No leaks present. Job complete"

Near Colonel Winn Loop, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Unit 1124 arrived on site for no ice,found frozen fill tube removed ice from fill tube ran icemaker through a cycle water filled icemaker."

Near Shady Ln, Austin, TX 78721
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF730PAYB1 "arrived on site to inspect dishwasher clean light staying on. Upon further inspection, I placed the unit in diagnostics and it showed error codes F5E2, F6E6, F6E4. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end. I opened the unit and found detergent suds in the tub. I advised the customer to cut back on detergent use. When I went to turn the unit on, it did not respond as if there was no power. I opened and closed the door and nothing. I found that the junction box wiring was loose. I rewired the unit and tested again and it operated. When I went to open the door, during diagnostics, the unit continued to operate. The door latch seemed very difficult to open and close as well. Per service pointer W10460578B, I am ordering the door latch assembly and will return with the control; ordrng 1 CNOTE (LSO) and 1 W10619006 (latch-door)"

Near Conchos Trail, Austin, TX 78726
Steve C.

Steve C.

FREEZER MAYTAG MRT118FFFH00 Arrived on site to replace the compressor and the access valve due to the unit not freezing or cooling. Replaced all parts and added 4.18 ounces of refrigerant. No refrigerant leak present. Unit is working properly and no water connections to the units.

Near T H Johnson Dr, Taylor, TX 76574
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found low water pressure coming from dispenser. Removed filter and found housing to have bad valves. Checked temps and found freezer at 5 degrees and set to 4. I found fresh food temp at 38 and unit set to 39. Unit will need new filter housing to repair. Installed new filter housing and tested. Instructed customer that the filter should be replaced as well due to the failure of the housing. Unit working properly. Job complete.

Near Crystal Falls Pkwy, Leander, TX 78641
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 Apt# 42D Arrived onsite for the dryer that tumbles but is not heating. I found the flex vent stopped up with lint not allowing the dryer to exhaust correctly. I cleared the lint and tested the dryer. The dryer is heating and is working as designed. Call complete.

Near Mellow Meadow Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR GE GSE23GSKJCSS "Arrived on site for no cool. Compressor running,found traces of dye in compressor compartment,found dye on rubber grommet to tubing entering cabinet,small hissing noise from tubing in cabinet. Called tech support unrepairable case #190226-002029"

Near E 6th St, Austin, TX 78702
Diego G.

Diego G.

REFRIGERATOR FRIGIDAIRE LGHC2342LF "Arrived on site. Checked for no ice issues. Found fill tube frozen over not allow water to come into ice maker. Thawed out fill tube and cycled icemaker, all functions tested OK. Instructed customer on replacing water filter every six months to keep from having low pressure going to unit. No leaks present. Job complete"

Near Barn Swallow, New Braunfels, TX 78130
Al R.

Al R.

REFRIG/SIDE-BY-S GE GSH25JSXNSS Arrived to inspect refrigerator door not closing. Inspected the unit and found the ff door gasket was damaged. Ordered the door gasket and rescheduled the customer for 2/28/19.NEEDS MORE WORK.; ordrng 1 WR24X23250 (DOOR GASKET FF DG 25’)

Near Inwood Dr, Waco, TX 76711
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not filling. I service tested the unit and unit tested as designed. Customer was concerned about the level of water in the unit during wash. I INSTRUCTED and informed her the water level was exactly what the unit needs to wash.Unit was purchased 2/19/19 Home Depot Waco.Receipt attached in SD pics.JOB COMPLETE

Near Richter Ave, Waco, TX 76711
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher not heating. I placed the unit in diagnostics and it showed error code F7E1. I cleared the code and continued with testing. The unit dispensed water into the tub and I verified it was the correct amount. The unit continued and after the first wash cycle, the motor did not come back on. I advanced the unit to drain and the drain pump came on. The element came on and I verified 7-9 amps. At the end of diagnostics, the unit showed no error codes. The element was hot and sizzling. I ran through diagnostics again with error code F7E1 showing again so I cleared it. The motor never came on this time, but the drain pump and element operated as designed. The customer denied the repair and advised test they were going to contact Whirlpool due to having the repeating issues of no heat. I advised the customer that the quote is good for 30 days. No water leaks observed during service, job completed."

Near McKittrick Ridge Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG540H0ES1 Arrived on site for range front right burner flame to high on low setting. Performed diagnostics mode and tested all top burners. Made minor adjustment to front right burner. Tested bake element. All tested good.

Near Holiday Creek Ln, Georgetown, TX 78633

View More