Service History 46

We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS02
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to inspect wall oven upper and lower ovens not reaching temps. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F1E0-internal error. Customer said they calibrated both units, so I recalibrated them back to 0. I pulled the unit from the wall and tested the bake elements and broil elements and all were within ohms range. Tested voltage to the bake elements and found they arent getting any voltage. I removed and replaced the main control and retested and unit is operating as designed. Job completed."
We serviced a
KITCHENAID COOKTOP
Model KCED606GSS01
Near Austin, TX 78749
Leonardo
Job Details: 11/29/2021
Arrived on site to test unit for scratches and stains on cooktop. Found a few discoloration took picture to send for approval. Office to reschedule. Will need new cooktop if approved. ; O-emld tckt
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308ESS2
Near Temple, TX 76502
Kevin
Job Details: 11/29/2021
Arrived on site and found inlet water pressure is weak and reservoir isnt filling properly. Replaced valve and pressure has been corrected. No water leaks detected at time of service. Job complete took 1 picture of current ice production
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JV1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/29/2021
need a new regulator gas valve to complete the repair. SR 7732310686.; ordrng 1 W11449506 (Valve)"
We serviced a
MAYTAG RANGE
Model MER6770AAC
Near Austin, TX 78746
Kevin
Job Details: 11/29/2021
"Arrived on site and inspected range and found upper oven temperature is 130? off. I new temperature sensor will be needed to create issue. .; ordrng 2 12001656 (Temperature sensor)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bastrop, TX 78602
Matthew
Job Details: 11/29/2021
Arrived onsite for door falling down when opened. Found that the right side spring and bushing had failed. Replaced the right side spring and bushing. Tested the unit and the door opens and closes correctly. No leaks present at the time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Austin, TX 78737
Luis
Job Details: 11/29/2021
Arrived on site. Removed defective main control installed updated control kit.
We serviced a
GE OVEN
Model PT7550SF4SS
Near The Hills, TX 78738
Brandon
Job Details: 11/29/2021
"Arrived on site to replace failed control boards, after replacing controls, unit tested good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/29/2021
"Arrived onsite for unit not agitating. Customer said unit would fill,then do nothing.Put unit on diagnostics and found F9E1 long drain. During diagnostics tested the drain pump. Unit drained correctly. All cycles operated correctly during auto test. Then ran a normal wash cycle and unit operated correctly. The customers care taker was putting too much detergent when washing. Instructed customer that too much detergent will cause the sensor to fail. No leaks detected at this time.Job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Austin, TX 78753
Scott
Job Details: 11/29/2021
"Arrived on site for no power to washer . Power button and some of the other commands buttons not responding. Managed to get unit into diagnostics. Got ui and 6-2 error codes . All connections are good. Recommended replacing ui console and main control. Ran diagnostics and calibration. All checked normal Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cedar Park, TX 78613
Wesley
Job Details: 11/29/2021
Arrived onsite for not agitating and replaced the shift actuator due to having slipped position. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to inspect dishwasher not working but getting power. Upon further inspection, I tested the outlet under the sink and it is showing 120V. I attempted to place the unit in diagnostics and the unit failed to respond. I checked the junction box and found the black wire not wired correctly. Using some connectors, I re-wired the harness and tested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS0
Near Georgetown, TX 78628
Tommy
Job Details: 11/29/2021
"Arrived onsite for ice maker not filling with water and high pitched noise. Upon arrival found unit valve was receiving power but not sending water and high pitch noise was pump running air with no water,
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/29/2021
"Arrived on site for unit leaking water at dispenser. Ran diagnostics and found F0E5, F5E2 out of balance, lock failure. Found leveling legs were not secure and unit was unbalanced. Leveled and secured all 4 leveling legs. Tested the unit. Unit operates correctly. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU927QWDB1
Near Austin, TX 78750
David Z
Job Details: 11/29/2021
"Arrived on site to diagnose dishwasher that had no power and was not running. Removed front panel and tested fuse. Found fuse scorched and open.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Leander, TX 78641
Wesley
Job Details: 11/29/2021
"Arrived onsite and installed new motor, evap harness and thermistor. Cleared all ice. Unit evaporator had frosted through. All ice is removed. Unit is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/29/2021
"Arrived on site to install previous diagnosed parts. Measured temperature in FC at 23? and unit was not in cooling mode. Measured current room temperature at 66?. Found unit had came on and shut off after 6 minutes of running. Removed failed thermistor and control, installed new. Found unit cooling when replaced parts. Called Whirlpool tech support and spoke Anthony. He stated room temperature needs to be above 55? and unit is not designed for garage. (Sr# 7732353998). Monitored temperature while on hold and found temperature dropped down to 20? and unit continued to run in cooling mode. All tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Pflugerville, TX 78660
David S
Job Details: 11/29/2021
Arrived on site for washer not powering on. I inspected the unit and work area. I found the unit not responding. I swapped in a new console and power cycled the unit. I allowed the main control to write to the console. I tested the unit and it is working as designed. I found the unit not level. I leveled the unit. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model C301
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/29/2021
"Arrived on site and inspected cooktop and found vent motor is running constantly. Disassembled cooktop and replaced switch provided by customer. After replacement vent fan will now turn off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Austin, TX 78728
Wesley
Job Details: 11/29/2021
Arrived onsite and found unit dispenser spout leaking a cup of water/24hrs. Advised customer that valve would be needed to repair. Advised customer. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78738
Luis
Job Details: 11/29/2021
"Arrived on site for noise complaint. Diagnosed condenser coils vibrating against cabinet,adjusted condenser coil housing noise no longer present"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Lakeway, TX 78734
Luis
Job Details: 11/29/2021
"Arrived on site for cooling complaint. Found loose wire connection at hinge,adjusted harness tested unit unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model RS369LXPD
Near Kyle, TX 78640
Kevin
Job Details: 11/29/2021
"Arrived on site and inspected range and found cooktop burners have failed, all burners, infinite switches and harness would be needed to attempt repair.; ordrng 2 WP660532 (Element)s and 2 WPW10259865 (Element)s and 2 WP3149400 (Infinite switches)s and 2 WP3148952 (Infinite switch)s and 1 W11396691 (Cooktop harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Austin, TX 78746
Kevin
Job Details: 11/29/2021
"Arrived on site and inspected refrigerator and found it is not dispensing water. Found no water filter is installed. Delivery team from retailer did not leave water filter behind. Used bypass to confirm it will be working when filter is installed, job complete"
We serviced a
MAYTAG DRYER
Model MDE2600AYW
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a loud moaning noise. Disassembled the unit and found the back rollers had a large amount of debris on the axles that they are almost seized. Also found the tension pulley roller beginning to not spin and the drive belt is fraying. I am ordering the rollers (2), tension pulley roller, drive belt and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service No lint observed during service.; ordrng 2 12001541 (Rollers)s and 1 WP33002535 (Drive belt) and 1 WP6-3700340 (Idler roller)"
We serviced a
WHIRLPOOL RANGE
Model AER630MFS2
Near Round Rock, TX 78664
Wesley
Job Details: 11/29/2021
"Arrived onsite and tested range for heating issue and found all burners operating equally and as designed, however was advised that customer unable to fry or boil easily as the heat output is not sufficient. Advised customer on findings that the range is operating as designed. Also advised that the heat output is not ideal for frying or boiling when compared to other heating designs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78626
Tommy
Job Details: 11/29/2021
Arrived onsite for dishwasher not washing. Upon arrival found wash motor burned out. Replaced and tested found unit to now be operating as designed no signs of leaks during service. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78727
David Z
Job Details: 11/29/2021
"Arrived on site to follow up on washer with issues closing front load washer door. On arrival customer let me know that his concern was that the door was difficult to close, and had some resistance to it. I opened and closed the door several times and found no abnormal resistance. Let customer know that the door is going to take a tiny bit of force to close, due to having to seal on the door bellow. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Round Rock, TX 78681
David S
Job Details: 11/29/2021
Arrived on site for cooktop being loud. I inspected the unit and work area. I inspected the orfices and found the wrong ones in the center burner. I am ordering the orfice kit. I found the other 4 burner heads damaged as well. I am ordering the orfice kit. Reschedule for Friday 12/3/21.; ordrng 1 W11205318 (Orfice kite) and 3 W10791076 (Lf lr rf orfice)s and 1 W10791082 (Rr orfice) and 1 W11209817 (Center main orfice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near New Braunfels, TX 78130
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for leaking water into freezer. Upon inspection found the unit was draining normally now that it was cleared, the Evap was defrosting normally, the icemaker was still not turning, the tray was cleared, voltage was being sent to icemaker. Ordering icemaker for bad motor. Office to reschedule ; ordrng 1 W10632400 (Icemaker)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS
Near Austin, TX 78741
Robert
Job Details: 11/29/2021
"Arrived on call for complaint of not heating. Found the magnatron, capacitor and diode damaged and shorted.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to inspect wall oven/microwave combo MW light not working. Upon further inspection, I opened the microwave door and found the interior light does not come on. Pulled the unit out and placed in diagnostics. Checked error codes and found F6E4. Cleared the code and tested components. All components are functioning at this time. Cycled power and moved the microwave bulb and found the element broken.I replaced the bulb and retested and it is operating as designed. Assisted customer in connecting their unit to WiFi and provided the Whirlpool WiFi Connect Team number for further assistance. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Belton, TX 76513
Tyler
Job Details: 11/29/2021
Arrived on site for refrigerator needing previously diagnosed ice dispenser paddle and ice door asm. Upon arrival installed needed parts. Ran multiple tests after reassembling unit and found it functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kyle, TX 78640
Robert
Job Details: 11/29/2021
Arrived on call for complaint of broken striker. Found the lid not closing properly causing the striker to break. Replaced striker and ordered both hinges. ; ordrng 1 W11551376 (Hinge) and 1 W11551369 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Pflugerville, TX 78660
David S
Job Details: 11/29/2021
Arrived on site to install previous diagnose part. I gained access to the icemaker water line and replaced it with new. I tested the ice maker harvest and dispenser. I found no leaks at this time. Job complete.
We serviced a
GE REFRIGERATOR
Model DSE26JSECCSS
Near Austin, TX 78737
Luis
Job Details: 11/29/2021
"Arrived on site. Replaced icemaker,bin and solenoid tested ice dispenser good,icemaker ran through a cycle and filled with water"
We serviced a
GE DRYER
Model GTDP400EM1WS
Near Austin, TX 78753
Scott
Job Details: 11/29/2021
Arrived on site to replace backsplash . Found wrong part was ordered . Ordering correct part . Call to set return ; ordrng 1 WE19M1683 (Back splash) and 1 Autho
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Lakeway, TX 78734
Brandon
Job Details: 11/29/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from clog in the house drain. Instructed customer to have a plumber look at that."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Dripping Springs, TX 78620
Lou
Job Details: 11/29/2021
"Arrived on site to inspect dryer tripping the breaker. Upon further inspection, I tested the unit on timed dry and pressed start and the unit began to operate as designed. Customer/builder said the breaker had been replaced twice. I inspected the breaker and found a standard breaker, which before it was a GFCI breaker. I disassembled the unit and tested all components and all are operating as designed. I contacted techline and spoke to Austin and advised of the complaint and my findings. Austin advised that the unit is operating as designed based off my testing/findings and provided SR#7732344803. Customer advised that she and the electrician could not get the unit to start and they tried several times. Based off this information, I removed and replaced the start button and door switch and retested and unit continues to operate as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Georgetown, TX 78628
Tommy
Job Details: 11/29/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced heater and tested, found unit is now operating as designed tested for leaks and found none. Job Completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, TX 78734
Luis
Job Details: 11/29/2021
"Arrived on site for no ice. Ran diagnostics found during compressor cool odd noise from compressor,evaporator plate getting cold but not freezing,also found a crack on water pan causing water to slowly leak. Unit will need the system replaced again and will need a new water pan. ; ordrng 1 WPW10218037 (Evaporator) and 1 W10837384 (Water pan) and 1 WPW10605286 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve) and 1 3hrs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/29/2021
"Arrived on site for refrigerator leaking water at filter housing. Customer informed me water was off to unit. Inspected unit and work area. Gained access to filter housing and found water line with 90? elbows cracked (see SD-pic). Identified water that goes to inlet valve. ; ordrng 1 WPW10279884 (Water line/ most likely this one) and 1 WPW10279882 (Water line)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Georgetown, TX 78626
Tommy
Job Details: 11/29/2021
Arrived onsite for oven making bang during cooking. Upon arrival found bottom making loud noise durning bake. Replaced and tested. Found unit now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Manor, TX 78653
Scott
Job Details: 11/29/2021
"Arrived on site for wet cloths at end of cycle . Tried to get unit into diagnostics. Unit will run but kicks out of diagnostics every time . Checked loads , same results Call to set return no water leaks detected at time of service. ; ordrng 1 W11352122 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Austin, TX 78724
Robert
Job Details: 11/29/2021
Arrived on call for complaint of icemaker not working and leak inside of freezer. Found the tube that supply the icemaker with water not connected.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
David S
Job Details: 11/29/2021
"Arrived on site for oven getting to hot. I inspected the unit and work area. The customer stated the outside of the oven gets hot to the touch. I followed service pointer W10917778. I inspected the oven and broiler door I found both closing and seated properly. I did a temp test and found the oven averaging 347, when set to 350 degrees. I am ordering the insulation kit according to the service pointer. ; ordrng 1 W11025151 (Insulation kit)"
We serviced a
MAYTAG DISHWASHER
Model WDT970SAHZ0
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a dishwasher that is not sealing properly. Found door gasket not fully installed in upper left corner. Reinstalled gasket and all is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Georgetown, TX 78626
Tommy
Job Details: 11/29/2021
Arrived onsite for refrigerator po on screen. Upon arrival found power outage po on screen cleared and tested unit later had it pop up again pulled unit to inspect back and found linear damaged between harness and main control causing power to cut out
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/29/2021
"Arrived on site for refrigerator not making ice or dispensing water. Inspected unit and work area. Found water filter not inserted in housing all the way. Removed water filter and reinstalled filter. Tested water operation and found dispensing. Found customer on home filtration system. Recommend to install bypass on filter head and not use filter. Unit tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78747
Luis
Job Details: 11/29/2021
"Arrived on site. Replaced harness assembly,cover and updated drain kit,per service pointer secured evaporator to liner wall,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with both screws and changed defrost setting to basic. autho from service pointer S16360"
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Round Rock, TX 78681
Tommy
Job Details: 11/29/2021
Arrived onsite for upper oven not heating correctly. Upon arrival found unit bake heating slowly and topping out around 150. Found it to loose out continuity and be damaged. ; ordrng 1 W11545804 (Bake element)
We serviced a
GE WASHER
Model GTWN4950L0WS
Near Austin, TX 78729
David S
Job Details: 11/29/2021
Arrived on site for washer not spinning. I inspected the unit and work. I found the driver shaft and pulley teeth ground down causing the pulley to wobble and the belt to slip off.; ordrng 1 WH01X10302 (Belt) and 1 WH07X10019 (Pulley) and 1 WH38X10017 (Drive shaft)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Marion, TX 78124
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for not unlocking due to a bad part. Upon inspection found the units control shorted causing issue and the latch cracked, replaced both and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Seguin, TX 78155
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for not heating due to issues with control, replaced control and tested unit. All heat worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Marble Falls, TX 78654
Cliff
Job Details: 11/29/2021
Arrived on site to replace previously ordered parts for microwave. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Manor, TX 78653
Scott
Job Details: 11/29/2021
Arrived on site for control panel out .
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78754
David S
Job Details: 11/29/2021
Arrived on site to install previous diagnose parts. I installed a new pantry drawer and pantry UI. I reassembled the unit and put it through a defrost cycle. I advised the customer to defrost the unit for 24 to 48 hours in order for the ice on the evaporator to melt so the unit will start working as designed. . Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/29/2021
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leander, TX 78641
Kimo
Job Details: 11/29/2021
"Arrive onsite for dryer not tuning on. Inspected unit and found no power at wall, checked breaker and found that it was tripped. I turned breaker on and tested unit and found that it turned on. I gained access to the back of unit and found that the vet tub was crushed. I then fixed tub and tested unit and found that it is now operating as designed. Job complete"
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that some of the buttons on the control panel arent working. I placed the unit in diagnostics showing error code F5E1. Cleared the code and continued with testing. Unit operated as designed. I found the mode keys are functioning, but the extra selection keys are not. I tested the control panel harness and found it good. I removed and replaced the control panel and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427IL02O
Near Austin, TX 78730
David Z
Job Details: 11/29/2021
"Arrived on site to install console to resolve dead console issue. Replaced console and retested. Verified unit working as designed. Call complete,."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the user interface failing, I removed and replaced the the UI and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/29/2021
Arrived on site for gas range handle above the handle of the oven a piece is becoming detached. Found upper trim had a small amount of play. Removed upper trim and found one of the screws inside the door panel was not tightened down all the way. Tightened this screw down but didnt make a bid difference in the play. I used sealer to fill in the small gap as best I could to reduce the play. Door is not damaged and a small amount of play is normal due to the minimum of two screws used to mount the upper bracket. Mounted door back onto range and had the customer see the play was a better but still there. Explained the play would not effect the oven from retaining heat and the play is not abnormal. Door is secure and opens and closes as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, TX 78723
Robert
Job Details: 11/29/2021
Arrived on call for complaint of no ice. Ran diagnostics got code E1 for temperature in ice compartment. Ran test for evaporator fan and no fan motor. Will need fan motor to complete. ; ordrng 1 W11224591 (Fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS2
Near Austin, TX 78739
Leonardo
Job Details: 11/29/2021
Arrived on site to test unit for unit leaking. Found unit leaking from diverted motor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a dishwasher that is not drying properly. Found no rinse agent in the dispenser and advised customer on necessity of use. Also advised on best cycles and options for best performance. No leaks were found at time of service and no further repairs needed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/29/2021
Arrived on site for NOTHING COMING ON AT ALL - CHECKED BREAKER. Found thermal fuse had no continuity and had shorted. Removed thermal fuse and installed new thermal fuse. Oven turned on and preheated as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78739
Luis
Job Details: 11/29/2021
Arrived on site for led issues. Diagnosed a defective led,replaced lower left side led module in fresh food section,after replacement all leds working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a cooktop that has a burner not working. Found rf element failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM02
Near Seguin, TX 78155
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for not cooling normally due to defrost error, upon inspection found the Evap covered in ice causing issues, instructed customer to defrost Office to reschedule ; ordrng 1 W10843055 (CONTROL)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522AS1
Near Lago Vista, TX 78645
James
Job Details: 11/29/2021
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TB
Near Killeen, TX 76542
Al
Job Details: 11/29/2021
Arrived on site and inspected microwave apparently causing the customers breaker to cut off. Ran a bowl of water on the 2 minute water cup test and unit heated. I did this twice approximately 5 minutes apart and unit heated. I did notice the door was off and had to lift it up to close it and the switches or latch assembly was possibly contributing to the malfunction. Ordering the latch kit with choke, fuse 20 amp and door. No parts on hand ; ordrng 1 WPM0805101 (FUSE 20 A) and 1 5304523456 (LATCH W/ CHOKE KIT) and 1 5304509593 (DOOR ASEMBLY)"
We serviced a
GE OVEN
Model JTP28B0F7BB
Near Killeen, TX 76549
Tali W
Job Details: 11/29/2021
"On site for oven not cooking properly. Set to 350. At preheat sound, unit temp was 320. High 368, low 340, average 350 degrees after initial preheat. Found both light bulbs burnt out. Ordering control, temperature sensor, and bulbs. Office to reschedule. ; ordrng 1 WB23T10015 (Temp sensor) and 2 40A15 (Bulb)s"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Robinson, TX 76706
Jonathan M
Job Details: 11/29/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Spoke to SW and was able to locate the correct part number.; ordrng 1 Wp8299779 (Timer)
We serviced a
KITCHENAID MICROWAVE
Model KCMS2255BSS1
Near Austin, TX 78733
James
Job Details: 11/29/2021
found when microwave opened the interior light comes on and turn table turns. also found lights missing on display. unit has failed switches and control.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 11/29/2021
"Arrived onsite for range with F1E0 Internal board failure on display. I tested unit by preheating the oven at 350 and found that the unit would stop heating and show f1e0 even after power cycling the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lakeway, TX 78734
Brandon
Job Details: 11/29/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from hole in drain hose, I replaced drain hose, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/29/2021
Arrived on site for refrigerator leaking water. Ms. Douglas was unaware of work order and will contact us with their work order# when found. Informed customer if unit is in RV it will most likely need to be uninstalled for service. Left information for customer to contact us. ; ordrng 1 Unavailableforservice (See service performed notes)
We serviced a
WHIRLPOOL WASHER
Model WFW9290FC0
Near Austin, TX 78735
Kevin
Job Details: 11/29/2021
"Arrived on site and found customer is experiencing leaking during the clean washer cycle. Water is flashing out of vent on the left rear of the washer during the cycle, took one picture. Recommend it that clean cycle not be used to prevent this, the same results can be achieved by running a heavy duty cycle with the cleaning product, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78753
Scott
Job Details: 11/29/2021
"Arrived on site for no cool fridge . Replaced start device and cap. Still clicking and compressor not running . Getting amps around 8a when trying to start . Ordering , compressor,evap, ui drier , service port . Weigh for 3 hrs . Also found door switch in fresh food is missing . No water leaks detected at time of service. Call to set return ; ordrng 1 Uvdrier and 1 Service port and 1 Weigh 3 hrs and 1 W10575980 (Compressor) and 1 W10570565 (Evap) and 1 W11428639 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Scott
Job Details: 11/29/2021
Arrived on site for water not shutting off to icemaker . Found valve sticking open . Ordering IM kit with valve . Recommend swapping out ice maker at same time . Water is shut off at this time . Call to set return .; ordrng 1 1129313 (Ice maker kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for not draining normally and leaking into fridge, upon inspection found the drain pan with a smaller outlet hole then normal, replaced drain pan with new sized drain pan and reattached all parts. All functions worked. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/29/2021
Arrived on site for WATER IS NOT COMING IN--WONT START A FULL CYCLE--IT MAYBE NOT BE DRAINING EITHER? Placed in diagnostics and no error codes came on. Ran diagnostics cycle and could hear diverter struggling and motor making noises that werent normal. Removed sump and motor and installed new sump and motor. Ran diagnostics again and dishwasher is running as designed.No leaks detected. Job completed.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
Kimo
Job Details: 11/29/2021
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
Wesley
Job Details: 11/29/2021
Arrived onsite and restored function of unit by installing the new vent fan motor assembly. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, TX 78602
Matthew
Job Details: 11/29/2021
Arrived onsite for unit taking too long to wash. Found error code F0E2 over suds. Checked fill valve by running both hot and cold water. Unit fills correctly. Ran unit on auto test and unit tested correctly. Found customer ran deep cycles with extra rinses along with too much detergent. Instructed the customer to not overfill the unit with detergent. Cycle selection and over detergent will lead to longer wash times. Cleared codes and calibrated unit. Unit is functioning as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator ice maker leaking and the freezer light not working. Upon further inspection, I found the FC light operating as designed. I inspected the ice maker in the RC section and found it had stopped mid-cycle. Placed the unit in diagnostics and checked for error codes to the ice maker in test 56 and found E2-motor lost position. I tested the ice maker harvest in test 57 IM failed. Due to the many service calls for the ice maker leaking water, I am ordering the UI, hv control, inlet valve, dual valve, ice maker and No water leaks observed during service, office to schedule return service due to the availability of parts.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W11405309 (UI) and 1 W11224256 (HV control) and 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator losing power intermittently. Upon further inspection, I checked the pantry harness and found it good. Checked the pantry control and found it good with no water in the reservoir. Placed the unit in diagnostics and tested and found the unit operating as designed. Customer advised that the unit will shut down with no lights on and not cooling and the UI will be on showing PO. I inspected the RC evaporator and found the drip pan badly warped. I could not get the unit to duplicate wha the customer hsbeen experiencing with the unit turning off. I am ordering the power board and per service pointer W11092686, I am ordering the RC evap drip pan kit, RC evap motor/harness and CNOTE-SHIMS, CNOTE-AUTHORIZATION. Upon return, I will replace the power board and RC evap drip pan kit and motor/harness. No water leaks observed during service, office to schedule return service. ; ordrng 1 W11457241 (Drip pan kit) and 1 W11087438 (RC evap motor/harness) and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (SHIMS)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Lou
Job Details: 11/27/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator water dispenser not working properly. Upon further inspection, I tested the water dispenser and the water was flowing slowly and not filling 8oz in the proper amount of time. I found the ice in the bin was very small cubes. I tested the water flow without the filter in place and got the same results. I removed and replaced the filter head and retested and got the same results. Removed and replaced the dual valve and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit with power as I tested voltage at the terminal block (248V). Cycled power and tested the thermal fuse and found it open. Tested the bake and broil elements and found them both within ohms range. I removed and replaced the fuse and retested the unit and I got 248V at the element and the unit is heating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the FC drawer slides failing, I removed and replaced the both slides and tested. Unit is operating as designed and the FC door is sealing properly. No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GDF570SGF4WW
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating, I previously found the TOD bad and the float switch bad. I removed and replaced the TOD assembly consisting of the sump motor, harness & TOD and the float switch. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5ES6
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for ice maker not making ice. Upon arrival found unit ice maker motor wheel damaged.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78732
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not working, found failed drain pump and leak coming from drain hose, ordering parts. ; ordrng 1 W11038865 (Drain hose)"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found blown thermal fuse and advised customer have Vents cleaned to prevent repeat failure.All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JMW3430DP01
Near Austin, TX 78749
Kevin
Job Details: 11/24/2021
"Arrived on site and found interior cabinet light is out, replaced bulb, harness, micro computer, and transformer and it is now working properly and heating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW4
Near Round Rock, TX 78664
Wesley
Job Details: 11/24/2021
Arrived onsite and found timer failure symptoms unit would not finish cycle and rinse. Repaired unit by replacing timer aAdvised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found fresh food evap frozen over.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PEXHW00
Near Kyle, TX 78640
Kevin
Job Details: 11/24/2021
"Arrived on site and replaced defrost timer again, spoke with SW and made sure that black wire is in the correct spot. Refrigerator is now running again recommended a customer monitor it for correct operation, job complete"