Arrived onsite mfi2570fez12 and completed repair. Repalced LED modules and encap. Unit is now operating as designed. Advised cueromer on repair. No balance. Paid in full. No leaks observed at time of service.

"WTW8500DC5. Customer reported ticking noise during agitation. Ran diagnostics and verified noise from underneath unit. Tilted unit back and removed cover. Inspected and found worn slider. Replaced slider w10734521 clutch w10754448, stator w10915700 and rotor w10915701 Tested unit in diagnostics; washer filled, agitated, drained, and spun with no unusual noises. Washer working as intended. No leaks detected at time of service."

"WOEC3030LS01 wall oven. Removed unit and replaced faulty TOD. Powered unit back on and set oven to bake. Oven would not heat, but could hear bake relay close. Checked voltage: 120V to neutral, but no 220V from black to red (L1 to L2) coming out of bake relay. Double-checked TODit was good. Line 2 going into bake relay and Line 1 into TOD only had 120V. Put oven into broil; broil relay closed, but L1 to L2 on broil relay only had 120V. Advised customer they need to contact their builder and electrician due to an open line. Oven is not getting 220V to power the elements. Everything else in the oven works properly. Microwave works properly. Customer needs to contact their home builder to have an electrician come out."

"Arrived on site to diagnose a range with the oven not receiving power. Upon inspection, verified that the cooktop burners were functioning properly and igniting as expected, but the oven was completely unresponsive no display, lights, or heating function. Removed the bottom panel to access and test the control board. Found that the board was shorted and not sending voltage to the oven components. Quoted the customer $315.50 for the replacement control board and $294.99 for labor. The customer approved the repair. Replaced the control board, reassembled the unit, and tested all oven functions, including bake and broil cycles. Verified proper ignition, heating, and control response. Unit is now operating as designed. Job complete. $660.86 CC Auth# 39RV4R $66.09 CC Auth# ER433P"

"Arrived on site to diagnose an induction cooktop that would not power on. Upon inspection, verified that the unit was completely unresponsive with no lights or display. Checked for voltage at the terminal block and found no power present. Proceeded to check the homes electrical panel and found the breaker for the cooktop in the OFF position. Turned the breaker back ON and confirmed proper voltage at the terminal block. Retested the unit, but the cooktop still did not power onno display response or operational sounds. Further inspection showed that power was reaching the control section, but none of the user interface displays were responding. Determined that both power modules and all three display boards would need to be replaced to restore functionality. Quoted the customer for replacement of both modules and all three display assemblies. The customer declined the repair estimate at this time. Collected $149.99 for the trip and diagnostic charge. Job complete. $162.36 CC Auth# LE3K3F $24.35 CC Auth# LL3L43"

"Arrived on site to diagnose a dryer that is not drying properly. Verified the complaint and began testing the unit. Removed the front panel to inspect the internal components and heating system. Tested the heating element for continuity and found it to be open, indicating a failed heating element. Replaced the defective heating element. Parts charged at $118.97 and labor at $214.99. Reassembled the unit, restored power, and tested operation. Verified that the heating element is now cycling correctly and the unit is producing proper heat. Dryer is now operating as designed. Job complete. $361.51 CC Auth# RRU4A3"

Arrived on site to diagnose a dishwasher that was not draining properly. Verified the complaint and found standing water at the bottom of the tub. Placed the unit in a drain cycle and found the drain pump was receiving proper voltage but not activating. Removed the lower access panel and confirmed the drain pump was seized and not operating. Replaced the drain pump with a new one. Reassembled the unit and retested operation. The dishwasher is now draining properly and operating as designed. Checked all connections for leaksnone found at this time. Job complete.

"Arrived onsite for ice production failure WRS571CIHZ01, found unit icemaker flex tray cracked. Quoted $93.17 for the icemaker and $189.99 service and labor. Completed repair by replacing icemaker. Tested. All checks good. Charged balance of $306.52 after taxes. $337.17 CC Auth# JUL3RL"

Arrived onsite for WTW4855HW3 continuous drain error. F3e1. Repaired by replacing the control W11607637. No leaks at time of service. All checks good.

Arrived onsite for range tripping the breaker WFG320M0MS0. Not dedicated. Opened back panel and f9und sensor wires pinched against the frame of the cabinet where they were likely shorting to ground. Unfinished the wire. Unit is no longer tripping. Advised customer on findigns. Made report to safety. Sr#21474673

"Arrived onsite for KDTM704KPS1, found bad control symtpoms. Good power, but completely unresponsive. Also found vent fan drawing down and rebooting the console continuously. Quoted $273.68 for parts and 214.99 servide and labor. Completed repairs and tested. Unit is now operating as designed. Advised customer on repairs. No leaks observed during testing. All checks good."

Arrived on site WDT751SAPZ0. Repaired the unit which had sustained water damage to the UI because the console had a leak. Replaced W11632709 and W11460908. Tested unit. Now operating as designed. No leaks detected at time of service.

"Arrived on site for dryer that tub will not rotate around. On arrival, confirmed issue and upon further inspection found the belt broken. I then verified that the motor was intact, and the belt mount on the motor was not frayed, broken or cracked in anyway. I used repair kit 4392065 and found dryer, working as design call comple"

"Arrived on site for dishwasher, not drying dishes all the way. On arrival, confirmed issue and found the rinse aid dispenser set to 2 instead of 4. I did verify the correct voltage and a m drawn to the element and instructed customer on the best method for getting the best drying capabilities from the unit and found dishwasher, working as designed with no leaks, call complete"

"Arrived on site for washer, showing f0e2. On arrivalnconfirmed error and f3e3 in diagnostics. I then found inlet valve failing and replaced w11396714. Found unit working as designed with no leaks call complete"

"Arrived on site for refrigerator model WRS315SDHW06 that is leaking water. Inspected unit and work area. The customer stated that they noticed water on the floor on the right-hand side of the refrigerator and found a trail towards the back of the machine. She advised that she had a plumber come out and he couldn't find any leaks but found the cardboard bottom wet. She said that he told her that the waterline and water valve at the wall were not leaking, but he tightened the water line just to be sure. She said he also replaced her filter and that he turned the water off to the machine. She has not noticed any leaks since. I turned the water back on and found no leaks present at the valves or any of the waterlines. I gained access to the front and checked the water dispenser. I was able to dispense nine cups of water without any leaks present on the front or on the rear. I tested the ice maker twice and found the ice maker filling as designed without any leaks present. I checked all water lines and still could not get the unit to leak water. I advised the customer that the leak did not appear to be coming from the refrigerator based on my checks and absence of any water residue anywhere. The unit is working and operating as designed. Call complete. No leaks were present during service."

"ASI2575GRS12 Arrived on site for a refrigerator making nosies. On arrival, the client unplugged the refrigerator when I plugged it back in. I didn't hear anything sounds. The client stated that the sounds were coming from the FC side, like a fan hitting ice. Further inspection I found the fill tube extension was pointing upright position. I readjusted the fill tube extension then used permugum to seal the tube. I ran a test on the icemaker product is working as its designed with no water leaks visible from the main water supply."

"Arrived on site to test unit for long dry times, tested unit found air blowing out the line chute, vent is completely restricted, explained to customer and advised them to contact contractor to see is the vent has been covered, at this time job complete no parts installed"

"Arrived to 119,diagnosed a defective fresh food door and handles,replaced door and handles checked door operation and seal good,unavailable for signature. Lw10912313,w11223753,2 w11542651"

"Arrived on site for noise complaint. Customer mimicked noise by pushing on the refrigerator diagnosed vibration,found left side raised hitting cabinet,removed screws holding side panel to cabinet lowered left side,wiggled unit noise no longer present. Collected service fee of $149.99 plus tax; $178.60 CC Auth# X3XWFV"

"Arrived on site for ice falling out of bin. Found when pulling drawer with ice bin out,middle section of ice build up will slide out the back of the ice bin and fall into the freezer compartment due to icemaker and cut out of bin. Uploaded pictures contacted engineer on ticket,sent pictures and had a conversation of issue per engineer they are working on a solution and will keep customer in there database once finalized."

"Arrived on site to replace sump and motor assembly, heating element, and upper and lower spray arms. Removed the old components and installed all new parts per manufacturer specifications. Reassembled the unit and ran a full diagnostic and wash cycle to verify proper operation. Confirmed the unit is filling, washing, heating, and draining correctly. No leaks or error codes found at this time. Job complete."

"Arrived on site to inspect unit for a burning smell during operation. Tested the unit and confirmed the odor was present. Removed the front panel for further inspection and found the vent assembly damaged and partially melted, causing the burning smell. Replaced the damaged vent with a new one and ensured all connections were secure. Reassembled the unit and ran a full test cycle. Verified that the unit is heating and operating properly with no burning smell present. Job complete."

"MEDC465HW0 Arrived on site for a dryer, not heating. On arrival, I tested the hi limit tstat and part has failed. I replaced it and then tested dryer . The product is working as its designed."

"NTW4516FW4 Arrived on site for a washer, not advancing cycles. On arrival, I ran diagnostic and found error code F8E1 long drain. A failed water valve after running test it was the cold side that had failed. I replaced the water valves, calibrated, and then tested the product is working as its designed."

"Arrived on site to test unit WDP540HAMZ4 for not starting cycles. Upon arrival customer stated the start button does not respond. Verified issue, start button was non-responsive to input. Replaced control (W11637581) and applied power to the unit. Ran a test cycle and confirmed all loads and key inputs are operating properly. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit making loud vibrating noise. Upon arrival, noise reoccured again after adjustment with raising the unit. Upon closer inspection, found left wheel faulty. Unit will need to be pulled out to inspect line sets. Ordering W11769880 left roller, W11763410 right roller and W11113654 sound pads (2). No parts replaced. No water leaks detected at this time. Please assign to JK only. Office to reschedule. ; ordrng 1 W11763410 (Right roller) and 1 W11769880 (Left roller) and 2 W11113654 (Sound pads)s"

"Arrived on site to inspect oven model WFG550S0LZ5 vent getting too hot. Upon further inspection, the customer informed me that he believed the oven vent underneath the console was getting too hot. I tested the oven at 350 degrees and verified that the oven was heating a cycling properly. I measured the temperature at the vent and measured 200 degrees on the surface of the vent. I tested the oven at 425 degrees and measured the surface temperature of the vent and measured 290 degrees. I informed the customer that the vent is considered part of the cooking surface and does not have a limit of how high the temperature can reach and should always be avoided the same as avoiding touching the cooktop grill or oven cavity. I called techline to document REf number 21503780. The unit is operating as designed. No gas leaks observed during service."

"Arrived on site , replaced scratched fresh food door and badge . No other issues found . No water leaks detected at time of service. Job complete"

"Arrived on site to test unit WTW4655JW2 for pump running. Upon arrival maintenance stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed. Maintenance unavailable for signature, no leaks detected, job complete."

"Arrived on site to apartment 614 for refrigerator WRS335SDHM07. Upon arrival , inspected unit and there are no dents. Found model and serial number do not match. Job complete"

"Arrived onsite for refrigerator KRSC503ESS00 with issue of ice dispenser not operating. Upon arrival, I test unit and confirmed auger motor has failed. Replaced motor W11202789. Test unit and is operating as designed. No water leaks present Job complete"

"Arrived on site to apartment 2409 for refrigerator WRS571CIHZ04 with issue of not dispensing ice. Upon arrival, test unit and has full container of ice but does not dispense. Found chute assembly is broken near shaft and under side of container is damaged. Need to replace base and container. Ordering container and base chute. Office to reschedule ; ordrng 1 W11573761 (Mounting plate/ chute) and 1 W11347840 (Container)"

"Arrived on site for washer MVW6500MBK0 with issue of Small brown particles get on clothes. Upon arrival,inspected unit. Found particles are from build up around outer side of basket. I instructed customer of the use of washer cleaner and cycle. Customer will perform the clean cycles. No leaks present. Job complete"

Arrived on site for dryer WED500CMW0 with issue of dryer gets hot but does not dry. Upon arrival. Ran vent test and there is no airflow. I removed vent hose and still no airflow. Found blower housing blocked with lint. I removed lint and test unit. Unit is now operating as designed. Job complete

"Arrived on site to diagnose dryer with a broken center knob. Tested the unit and found the timer shaft stripped and broken, preventing the knob from turning properly. Removed the old timer and installed a new replacement timer. Reassembled the control panel and verified proper knob alignment and function. Tested the unit through a complete cycle to confirm proper operation. Unit is now starting, running, and advancing as designed. Job complete."

"Arrived on site for washer WTW4957PW0 for Washer Pump Running Pump Running SP W11766193 Special Project S153EB. Upon arrival, ran diagnostic and get error code F3-E1 pressure system failure. Need to replace control. I replaced control W11608056. Test unit and is operating as designed. Job complete"

"Arrived on site to inspect dishwasher canceling cycle after 5 minutes. Upon further inspection, I placed the unit into diagnostics and observe error code F8E3. I verified that the drain pump was operating as designed and had no shorts. The control failed and was causing the drain pump to run. I quoted the customer to replace the control $212.07 (part) and $189.99 (labor) totaling $402.06 before tax. The customer agreed. I replaced the control and reassembled and tested the machine and it is now operating as designed. No water leaks observed during service. $435.23 CC Auth# 94ME9F"

Arrived on site to install previously diagnosed and ordered part per previous technician on dishwasher model WDT540HAMZ4. I removed and replaced the latch and tested the machine. The machine is now operating as designed. WPW10653840

Arrived on site to install previously diagnosed and ordered part. I installed the tub to pump hose and secured properly and tested the machine and tested for leaks. Tye machine is now operating as designed and no leaks observed at the end of service. The customer paid the remaining balance. $164.48 CC Auth# PE9W34

"Arrived on site to inspect dishwasher model WDTA50SAKZ1 displaying error code F8E4 (float switch). Upon further inspection, I found the error code no longer displaying but I did find the stored error code. I cleared the error code and tested the machine and checked all connections and did not find any issue with the hoses or water connections. I continued to monitor and watch for leaks and did not observed any leaks or overflows. I found that the water in the drip pan was caused by using too much detergent. I instructed the customer on proper detergent usage and loading and pre-washing. I also found that the dishwasher was slightly leaning forward which could have contributed to the overflow which caused the error code. I leveled the unit by raising the front. The dishwasher is operating as designed. No water leaks observed during service."

"Arrived on site to inspect oven model RBS305PDB17 not heating. Upon further inspection, I verified proper incoming voltage at the terminal block. I checked the cut off thermostat and found that it was in good condition and measured in spec. I measured both the element and found them to be in good condition and in spec. As I was examining the control I found one wire to the double break relay has a bad connector (photo) I removed the bad connector and installed a new one and reassembled and tested the unit. The unit is now operating as designed."

Arrived on site for a refrigerator WRS315SDHM13 making sounds. Found the evaporator fan was very noisy so I replaced the fan wp2315549 and tested it. Unit is operating quietly now. No leaks detected while on site

Arrived on site for a dishwasher KDTM405PPS1 not working. Found the unit isn't getting water. I turned the valve on and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

Arrived on site for a refrigerator JFFCF72DKL07 with torn gaskets. I verified the issue and installed both gaskets w10830046. Unit is sealing as it should. No leaks detected while on site.

Arrived on site to install ordered parts for a dishwasher WDT751SAPZ0. I installed the console w11460908 and tested it. Unit is operating as designed. No leaks detected while on site.

Arrived on site for a oven WOS51EC7HS02 constantly restarting. I verified the issue and replaced the console w11297725. Hooked it to the wifi and tested it. Unit is operating as designed.

Arrived onsite for unit not making ice and water dispenser issues. I found the temperature in the freezer good 3 degrees and still dropping. I dispensed water and after one second the water cut off and a ding occurred indicating ui control issues. Customer stated the icemaker before it stopped was making clumps of ice and dumping. When trying to acces icemaker I found the ice door stuck and won't open. Only way this can happen is from ice build up. I recommended customer to defrost the unit and let us know if the door is opening otherwise a new door might be needed. I quoted customer Parts 672.37 Labor 299.99 and total 972.36+tax. Customer stated he will need to reach us about whether to continue or not. I collected service fee $162.36 CC Auth# XCCUV9. If customer wishes to proceed ordering W11533213 CNTRL-KIT. and return with icemaker W11557001 ICEMAKER.

Arrived onsite for chattering noise. Customer showed an audio recording and states it's louder un the rc. Fan is good. The noise occurring is from the diffuser. I replaced the diffuser and heard it open as designed while onsite. Call complete. Installed W11236851 Diffuser.

"Arrived onsite for rebuild. I rebuilt the unit and now it looks and operates as designed. Call complete. No leaks Installed Spanner nut,Tub,Basket,Cam,Belt,GCASE,Filter screw, Filter, and agitator."

Arrived onsite for previously diagnosed parts. I replaced the leveling feet and Harness. Unable to test due to no water hookup. Unit suspension is good however and unit should operate as designed. Call complete. Installed W11213957 AND W11591637.

Arrived onsite for unit with broken manifold. I found the only part needing replacement being the manifold. I do not have the correct wrench to take the gas line off as it is stuck on. Will need to get correct wrenches. I spoke with safety and they will cover parts. Only labor will be due when job is completed. 105+tax.; schdld next appmnt for 11/11 TUE !

"Arrived on site for washer leaking at start of cycle . Found cold valve cracked and some stress marks on hot valve . Replaced both valves . Ran all valve tests , then test 12 . All checking g normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

"Arrived on site for fridge making noise again . Found condenser fan blade hitting bracket again . Ordering shims due to fridge leaned back ,also fan bracket , fan motor and blade due to previous rubbing . Call to set return. Unit is not hooked up to water . ; ordrng 1 W11736795 (Bracket) and 1 4387828A (Shims)"

Arrived on site replaced harness and hood cap. Unit fan is now functioning fulley on all speeds . Lighs are functioning and is heating up to whirlpool specs . Job complete

"Arrived on site for range powering off . Customer will lose power to range but not tripping breaker . After moving g unit back and forth power will come back on .ran diagnostics, no error codes found . Found one of the legs burner up at terminal block . Replaced main harness W11696065. Ran preheat and all four burners . All checked normal. No other issues found . Job complete ."

"RTW4516FW1 Arrived on site from previous visit to install parts. I installed the splutch, actuator, motor,and belt. I calibrated then tested product is working as its designed with no water leaks visible from the main water supply."

"MDE9700AYW Arrived on site for a dryer, not heating. On arrival, I tested the heater found part has failed. Fuses were all good part has been ordered and will be available on 11/11/25 returning parts just in case needed. I rescheduled the client for 11/11/25 ; schdld next appmnt for 11/11 TUE !"

"WDT730HAMZ1 Arrived on site for a dishwasher, not cleaning. On arrival, I verified the motor pump has failed after running diagnostic. I replaced and tested the product now it's working as its designed no water leaks visible from the main water supply."

"Arrived on site to repair previously.Diagnosed issue unit needs a new basket, not draining out properly, leaving clothes dirty. Replace basket and tested unit is functioning properly. Informed customer about how much soap to use inside unit as well. No leaks present at this time job completed"

"Arrived on site for washing machine model WTW4816FW4 leaking water in the tub. Inspected unit and work area. Checked model and serial information; found initial model number incorrect. Verified with claims, who advised the extended warranty info matched the unit and to update accordingly. Confirmed dripping from valve when unit not in use. Customer explained machine auto-drains after a few days due to drip. Checked parts; had truck stock but not correct valve W11220230. Ordered W11220230 and rescheduled customer to 11/11 per GC and parts department verification. No parts installed, and no leaks were present during service.; ordrng 1 W11220230 (Valve)"

"WOC54EC7AS03 Arrived on site from previous visit to install parts. I installed broil element, oven sensor, ui control ,oven latch,and oven gasket. Tested with my meter at 350 product is working as its designed."

Arrived on site to follow up on washer WTW4955HW3 stuck in drain. Installed new W11508056 control to resolve pressure related issue. Confirmed unit working as designed with no water leaks observed. Repair completed.

Arrived on site washer making a loud noise. On arrival confirmed noise. Upon further inspection infound suspension rods were squeaky when enough cloths and water weight was added. Part sent for repairs was incorrect. Im reordering suspension rods w11130362 . Rescheduled customer for 11.11.25; ordrng 1 w11130362 (Rods)

"Arrived on site for washer needing w11735315 hose. On arrival installed part but during repairs I found f7e7 i. Diagnostic and motor not functioning. I found actuator was only reading 1.7 ohms through harness. Replaced w11481722 actuator (from J466891) retested washer and found no leaks and washer working as designed, call complete ; O-emld tckt"

"Arrived on site for range tripping breaker. On arrival i reconfirmed voltages and amp draw to both elements were within manufacturer's specs(photos in sd). Was able to heat oven to 500 on bake without tripping breaker, will report findings to techline. Call complete"

"Arrived on site to replace previously diagnosed parts on model JMW3430LL03. I replaced outer door and nameplate, unit tested good. Parts usedw11320231 and w11602609"

"Arrived on site to look at model JGC3536GS00 for customer complaint of unit being scratched. The new cooktop was damaged in box, ordering cooktop; schdld next appmnt for 11/10 MON !"

"Arrived on site to test unit WFE515S0EB1 for FL surface burner staying on high and a cracked cooktop. Upon arrival inspected unit and found thermal cracking spread throughout the cooktop. Documented in SD. Also found FL infinite switch shorted and not regulating temperature properly. Replaced infinite switch (WPW10434452) and cooktop (W10245805). Tested operation and verified FL burner is now properly cycling and regulating temperature. Unit is now running as designed, no further issues observed, job complete."

"Arrived on site for washer MVW6500MBK0 with issue of doesnt complete cycle. Goes from sensing to done. Upon arrival, ran diagnostics and there are no saved error codes. Ran several different cycles and found the issue happens intermittently. Need to inspect actuator and gearcase rpm wheel but is installed in metal drain pan and slightly behind wall. Need to reschedule once unit is accessible to re diagnose and parts that may be needed are ordered. Office to reschedule. $162.36 c.c autho # X99K4C; ordrng 1 W11656227 (Agitator) and 1 W11449840 (Gearcase)"

"Arrived on site to test unit WRT311FZDM01 for no ice production. Upon arrival customer stated no ice was being produced and water was leaking from the ice maker area. Inspected FC and found a slab of ice beneath the ice maker indicating a fill tube leak. Removed ice buildup and inspected fill tube, confirmed tube was not seated correctly causing water to run down the rear of the liner. Adjusted fill tube and reassembled. Ran a harvest cycle and ice maker did not call for water. Replaced ice maker (W11700559) and tested, unit completed a harvest and filled with an ideal amount of water. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WRX735SDHZ09 for no power. Upon arrival customer stated they have not experienced any loss of power and the only concern is the RC door gasket tearing. Inspected gasket and confirmed right RC gasket was torn with internal magnet exposed. Replaced right RC gasket (W10830274) and used heat gun to properly form gasket to the cabinet frame to ensure a full seal. Verified gasket is making uniform contact on all sides. Unit is now functioning as designed, no leaks detected, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for fridge not making ice . Temps are normal. Ran harvest fill test . IM is functioning properly . Ran fill test and can hear valve actuate but not getting any water. Tested fill line heater and was getting 7.8k . Door harness has failed . Ordering fz door . Customer is aware of time frame on doors . No water leaks detected at time of service. Call to set return ; ordrng 1 W11577825 (Fz door ss)

Arrived on site to apartment 548 for refrigerator WRS335SDHM07 to replace dented door. Replaced door LW10912075 and nameplate W11223753. Unit is operating as designed. Job complete

"Arrived on site for refrigerator WRT311FZDW06 with issue of freezes food in refrigerator section and leaking condensation from supply a return air. Fount incorrect frost pattern on evaporator and water trickling down evaporator cover and inside of air tower. Need to have sealed system repair . Ordering compressor , uv drier, access valve , lock ring kit and lock ring fittings. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 Lockringkit (Lock ring kit) and 1 Lockringfittings (Lock ring fittings)"

"Arrived on site to apartment 1129 for refrigerator WRT138FFDM03 with issue of making screeching noise. Upon arrival, inspected unit and is powered on but in idle mode. I forced all components and cannot duplicate a noise. Allowed all components to operate for a while. Unit is operating as designed. Advised maintenance team to get a recording of the sound. Job complete"

Arrived onsite for previously diagnosed parts. I replaced the bulb as I was able to get the receptacle off. Customer stated a f2 error is occurring which is a clock/keypad error. I replaced the clock WPW10201915 aswell so no issues occur. Unit now operates as designed and light works. Call complete. 8009 bulb.

Arrived onsite for unit constantly draining. Upon arrival I found the serial not to match. Spoke with leasing and they stated they are going to need to contact jose as it must've been moved. Office to RS when unit has been located.; saved tckt

Arrived onsite for constant drain. Verified a F3E1 pressure sensor failure is present. Under s code S153EB I replaced the W11607637 CONTROL. Unit no longer constantly drains and is operating as designed call complete.

"Arrived on site for lower oven not going past 410 when set to 450. Removed oven from wall Vidual found lower broil element warped. Found the bake element open from the control. Will need lower bake and broil element. Gave quote of 261.39 parts, 319.99 labor, total of 581.48 plus tax. Removed back panel. Replaced lower bake and broil element. Verified operation. Call complete. 629.34 Auth code: 49JCYP"

Arrived onsite GU2475XTVY1 for upper spray arm not working and found upper spray arm oriented upside down and therefore water jets facing the wrong direction away from the upper rack. Accessed manifold and repaired by orienting washarm correctly. Tested. Unit is now operating as designed. No parts. Advised customer on repair. No leaks at time of service.

Arrived on site for a dishwasher WDT970SAKZ3 not dispensing detergent. I verified the issue and replaced the dispenser w11412300 and control w11672041. Ran factory cycle and the dispenser is operating. No leaks detected while on site

Arrived on site to diagnose oven WOS51EC0HS20 with control panel issues. Examined panel and found it constantly recycling. Replaced console with new W11600370 and tested. Unit progressed and functioned normally. Advised customer to link Whirlpool app for software updates. Repair completed.

"Arrived on site to diagnose washer $330.88 CK Auth# M9RLY4 that is banging around when in use. Customer clarified it's not screaming, but banging a lot. I tested the suspension and found the unit bouncing excessively, causing the massive banging. Provided estimate of $189.99 Labor, $115.67 Parts + tax. Customer approved. Replaced suspension and calibrated unit. Ran high speed spin and found unit working as designed. Collected $330.88 CK Auth# M9RLY4. Repair completed."

"Arrived on site for washer with lid not locking. On arrival, confirmed, issue and found f five e wanted diagnostics. I found lidlock, failing, and I quoted the customer 131.44 part 189.99 labor 26.52 tax= $347.95 CC Auth# WC4R9M. Customer approved and I installed w 10861642 latch and found washer, working as designed with no leaks call complete."

"WOES3030LS01. Customer stated the oven only reached 228?F and the temperature was inaccurate. Turned on oven and noticed it was set to Celsius instead of Fahrenheit. Showed customer the setting and how to change it back to Fahrenheit. Ran oven at 350?F; temperature was accurate. Advised customer to set oven to 450?F for an hour burn-off. If performing self-clean, ensure racks are removed first. Oven is working as intended."

"WFES3030RS0. The range displayed F1E1, F2E1, and F3E0 fault codes, indicating power failure, stuck key, and open/shorted sensor. Replaced main control and sensor. Tested oven at 350 degrees with no issues. Range is working as intended."

Arrivec on site for washer stuck in drain loop. On arrival confirmed issue and found control failing but couldn't enter diagnostics. Replaced w11608056 and found washer working as designed. Call complete

Arrived onsite for washer continuously draining. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. Under S code S153EB I replaced the W11607637 control and tested unit. Unit now operates as designed and no leaks are present during time of service. Call complete.

"Arrived on site for refrigerator. On rival, customers stated their complaint was with the lower door not shutting on its own. I was able to relvel the fridge and found door working as designed and no abnormal noises call complete."

"Arrived on site for washer intermittently, tripping, breaker. On arrival, confirmed, issue and after verifying the voltage of polarity were accurate at the terminal, as well as control board and was a steady 120vac.i the verified the amp draw was around d 4 when motor agitated and 8amps 2hen unit drained and spun. I reported findings to both safety team and techline. During reporting findings i found washer is not only one a gfci breaker but is also tied into a second gfci protected outlet in the same laundry room(videos taken of amp draw and non dedicated outlet issue. Techline Case# 21492295, Safety Case# 21470845. Whirpool and tech advise customer r they need an electrician to put washer on its own dedicated outlet. Unit works as designed call complete"

"Arrived on site to diagnose WDT970SAHZ0 dishwasher with upper rack issues. Examined unit and found the upper rack had 3 broken wheels on the adjusters. Provided estimate for updated adjuster kit of $189.99 labor, $70.80 parts + tax. Customer approved. Installed metal adjuster kit and verified proper operation. Collected $282.31 CC Auth# X9CU44. Repair completed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11395618 capacitor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect washer WTW4816FW3 noises. Upon further inspection, the customer advised that the unit is not making the noises anymore, but it stopped at the spin cycle and would not advance. I placed the unit in diagnostics showing error codes F7E1-basket speed fault and F7E5-shifter fault. I cleared the codes and continued with testing, and found that the unit is operating as designed. I tested the suspension and found it good. I tilted the unit back and inspected the components underneath. I removed the actuator/shifter and tested it and found it good. Re-installed the shifter and reassembled underneath. I placed the unit in diagnostics and calibrated the unit, then retested. The unit continued to operate as designed, and while testing, I inspected the shifter and found it shifting properly. I made recommendations for use and care as well as detergent use and advised the customer to wash a load of clothes and if it fails to call it in for service. Unit is operating as designed, and no water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator WRS315SDHM12 not cooling properly. Upon further inspection, I found the unit cooling, but no airflow due to the evaporator fan not functioning. I pulled the unit out and gained access to the compressor, and found it showing .9amps. I checked for any leaks in the system and found none visible. I gained access to the evaporator and attempted to place the unit in diagnostics. As I pulled it out, the evap fan turned on. I cycled power to the unit, and the control failed to respond to being placed into diagnostics, and i couldn't change the temp settings. I removed the control housing and found the control not properly seated in the housing and found the molex connector not fully plugged in (photos). When I went to push the connector all the way into the receiving connector, the evap fan turned off when I touched the connector. Once I had it fully inserted and the control fully seated, I was able to get the unit into diagnostics and test. The unit operated as designed in diagnostics. I cycled power again to the unit and set the temps at the recommended setting. Once the compressor and fans turned on, I monitored the frost pattern on the evaporator and found it to have a good pattern. I tested the ice maker, and it harvested and filled properly. I notified the maintenance supervisor of my findings and recommended that they monitor the unit and call it in for service if needed. Unit is operating as designed, and no water leaks were observed during service, job completed"

"Arrived on site to inspect refrigerator WRF555SDFZ08, not dispensing water and not making ice. Upon further inspection, the customer advised that they purchased a new filter and installed it, and the water dispensing continues to fail. I found the bypass installed, and the reservoir/filter head continues to fail. I quoted the customer $229.99 for service/labor fees minus the previously paid service fee of $162.36 and $130.57 for the reservoir for a total balance for labor and parts of $227.95. The customer agreed to the repair and paid in full with check #1055 ($227.95 CK Auth# R499UJ). I removed and replaced the reservoir and retested, and the unit is operating as designed. While packing my tools, the ice maker harvested and filled as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer MVW6200KW5 leaking water. Upon further inspection, the customer advised that they found a large amount of water on the floor around the washer and dryer. I pulled the unit away from the wall to access the hoses and valve and found the water streaks down the back panel under the hot water valve. The customer had turned the water off as the water continued to leak when the unit was not in use. I removed the hot water hose and inspected the gasket to find that when installed, the hot water hose was tightened too tight, and the gasket got cut (photo). Using a gasket from my van stock (no parts number), i removed and replaced the hose gasket and installed the hose, and calibrated the unit. Tested in diagnostics and ths unit is operating as designed. No water leaks were observed at the end of service, job completed."

Arrived onsite for front left burner not working. I found the switch to have burnt marks. I replaced the switch but issue still occurs. I replaced the element and the unit now heats. When running the element I found the inner ring and outer ring working but the middle ring will not glow. Need to re order W11563195 ELMNT SURF as the new one was defective. Office to RS as it shows OOS.; ordrng 1 W11563195 (ELMNT SURF)