"Arrived for door falling . Observed the rubber snubbers were missing on the door. Installed the snubbers ,door is operating properly to manufacture specifications. No leaks observed during service.

"Arrived on site to inspect refrigerator water dispenser and ice maker not working. Upon further inspection, I tested the dispenser and could hear the valve opening, but no water was being dispensed. Customer scented replaced lathe water filter. I removed the filter and placed my bypass in its place and retested and got the same results. I removed the water line to the valve land tested water pressure and found almost none and there is a black watery substance coming from the valve at the wall (photo). I advised the customer of my findings and demonstrated there is no water pressure. No water leaks observed on the unit during service, job completed."

Arrived onsite for dishwasher with broken wheels and stoppers. Upon arrival I replace 1 x W10888592 wheels and 1x WP8575897 and do the stoppers. Unit is operating as designed. Job complete.

Arrived onsite for washer that would not respond to your inputs. Upon arrival I tested the u it and found that the unit would not respond to inputs. I power cycled unit several times and nothing changed attached to run a cycle and nothing happened. Which led me to believe that we control had failed. I installed new control and programmed it and tested unit several time and found that the unit was operating as designed.

Arrived onsite to install previously diagnosed parts. Upon arrival I ran diag mode even though the control was flashing at me and all functions seemed to work well. I replaced control anyway and checked the water supply lines and found that there were some particulates in the water. I then installed new water inlet valves and tested unit and found unit operating as designed job complete. No leaks.

Arrived onsite for a venthood that will randomly turn on by itself. After speaking with Mr I found out that the lights or the fan will randomly turn on by themselves and when this happens the UI selection is lit up for whichever is running at the time. I disassembled the hood to gain access to the UI and found a lot of spider webs from very small spiders and I suspect this is what could had been causing the issue.

"Arrived on site to inspect washer door locked and wont open. Upon further inspection, I was able to get the unit into diagnostics showing error codes F11, F24, and F95. Once unit began to test, I pressed the power button and the unit began to drain and the water valve continued to dispense water into the drum. I turned the water off to the unit and pressed and held the power button until the unit turned off. I called techline and spoke to Bruce and advised of the complaint, my findings and previous repairs. Bruce recommended to replace the main control and order from manufacturer fresh stock and provided SR#7734058480. I was unable to make contact with the customer (neighbor let me into the home to service), but the office JA made contact with them and provided information on the service. I am ordering the main control and CNOTE-ORDER FEOM MANUFACTURER FRESH STOCK and CNOTE-2 MAN JOB and office to schedule return service. Water turned off to the unit and no water leaks observed during service.; ordrng 1 W11574592 (Main control) and 1 CNOTE (ORDER CONTROL FROM MANUFACTURER FRESH STOCK PER MANUFACTURER) and 1 CNOTE (2 MAN JOB)"

Arrived on site for fridge not cooling . Customer had freezer frost up. Customer had powered cycled unit back up . At time of service unit was cooling properly . Ordering control . No water leaks detected at time of service. Call to set return ; O-emld tckt

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the bottom right door dented. I found the compressor not turning on. I checked voltage to the inverter and found both DC and ac voltage. I found the investor not sending a hertz frequency to the compressor. I ohmed out the co.pressor and found it good. I am ordering a door and a new investor reschedule for Wednesday 7/13/22. ; ordrng 1 W11320585 (Inverter) and 1 W11477033 (Right freezer door)

second appliance Arrived on site for dryer making loud squealing noise . Found pulley and belt need to be replaced . Ording repair kit ; ordrng 1 4392067 (Repair kit)"

"Arrived on site for ice maker fill till leaked on floor as well as making poor ice . Found recirculation pump failing at water level sensor . Ordering pump. Could not duplicate over flow . No water leaks detected at time of service ; ordrng 1 W10747426 (Rec pump)"

"Arrived on site and found Diverter is leaking water, also heating element has twisted/is misshapen. Replace heating element and found wash motor is broken in box, took pictures. A new wash motor will be needed to complete repair. Left dishwasher disassembled customer is aware that to use it.; ordrng 1 W10861526 (Wash motor)"

"Arrived to inspect F01 code. I found the unit would display the code in CX mode and all attempts within service test mode. I tested and verified all line VAC loads and found no issues. I inspected the MCU board visually and found no signs of failure. Office to order the CCU and contact the CX to arrange return service. I removed standing water from the unit, no leaks observed during service. ordrng 1 WPW10525351 (CCU)"

Arrived onsite for washer that is leaking from underneath. Upon inspection I found that the unit ran fin in diagnostics mode. But to dig dealer I will need to have a second tech with me. Ordering 1x 2man. Reschedule for 07/13/22; schdld next appmnt for 7/13 WED !

Arrived onsite for bulb out in RC. Upon arrival inspected unit and found RC door switch is failed. Need to order door switch. Office to reschedule ; ordrng 1 W11123941 (Switch)

Arrived onsite to install previously diagnosed parts installed harness and having same issues. Called techline for assistance. Tech had me go through series of test and am getting 13 volts on icemaker solenoid. Tech recommended replacement of Harness with diode near compressor . Tech gave Sr#7734056251. Ordering harness. Office to reschedule ; ordrng 1 W11190822 (Harness)

"Arrived to inspect softener not dispensing. I tested the unit within service test mode and all functions were present, but a squealing sound could be heard from the cold valve assembly and flow appeared restricted on the bleach dispenser bank. I inspected the valve assembly and found debris within the inlet screen and strainer. The valve will need to be replaced and I advised the CX they may need to seek assistance to have a whole house sediment filter installed. No leaks observed during service. Part and service covered by warranty. Office to contact CX to arrange return service.; ordrng 1 5221ER1003A (Cold Valve Assy)"

"Arrived onsite for oven turns of by itself. Upon arrival,asked customer a few questions. And customer stated the the unit will also power up by itself at night and throughout the day and will give alert beep. Ran diagnostics on unit and did not find saved error codes. Need to replace control for intermittent issues powering on and off by itself. The panel I have on hand does not contain control. Ordering comtrol. Office to reschedule ; ordrng 1 W10894098 (Control)"

"Arrived on site to test unit for not cooling, tested unit found no frost pattern, compressor extremely hot at 185 degrees, start devise attempting to start compressor pulling 12 amps and shutting down after 10sec, replaced capacitor and start device, compressor is still exhibiting symptoms of a ceased compressor, will need a full sealed system replaced to fix issue, ordering compressor, evaporator, access valves and dye drier office to reschedule ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV dye drier) and 2 W11506635 (Access valves)s"

"Arrived on site for refrigerator, inspected unit and work area. CX complaint unit is not cooling in the refrigerator compartment. Tested temperatures in FC -4? and RC 61?. I then tested unit in diagnostics and found evaporator motor not working. I removed the evap cover and found evaporator fan motor not working. Tested voltage and had good voltage. Office to order parts and reschedule when parts have arrived. No leaks where observed during service. ; ordrng 1 W11024089 (Evap motor)"

"Arrived on site for washer, inspected unit and work area. I entered in diagnostics and had stored error codes F8E0 F8E2 F5E2. I then set unit in a diagnostics cycle and would not advance. I removed top for washer and unplugged water lines found calcium build up on the water valve hot side and found corrosion build up on the dispenser motor and harness connectors to dispenser motor melted. Will need to replace valve, upper harness and dispenser. No leaks where observed during service. ; ordrng 1 W11033849 (Upper harness) and 1 WPW10247306 (Valve)"

"Arrived onsite to replace previously diagnosed parts. Replaced compressor, valve, dryer and fittings. Upon charging unit found that lokring on suction line at compressor did not make a good seal. Lokring failed. Could not remove lokring and have sufficient line to add an additional lokring. Need to Reorder compressor, valve and fittings.Used 6-5 lokring from lokring set #2 for dryer to steel line loop. Ordering compressor and fittings. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Lokring6-5 (Lokring kit #2 replenish) and 1 Wpw10143759 (Dye dryer) and 1 W11504416 (8.5-6 fitting) and 1 W11504436 (6-1.8 fitting) and 1 W11506635 (Access valve) and 1 W11504415 (8.5-5 fitting) and 1 W11504431 (7-5 fitting)"

"Arrived onsite for a refrigerator with the FC no cooling well. I found the FC temp only dropping to 13 degrees with the compressor running the entire time. I found all components working with the sealed system and the condenser coil clean. I inspected the evaporator and found it with a poor frost pattern. The compressor is not pumping correctly and needs to be replaced. Office to RS.; ordrng 1 W10309989 (Compressor) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404k (Access valve)"

Arrived on site for range causing heat to escape and heat up knobs to the point customer cant touch knobs. Upon arrival heated oven to 350 and was able to verify knobs are to hot to touch after 30 minutes of run time due to failure in left side hinge in door. Called techline and spoke with Anthony sr#7734058130 was instructed to review Sp w11544031 regarding temperature threshold limits with customer but also was instructed directly by Techline to replace both door hinges due to failure on left side. Rescheduled customer for 07-14-22 to complete repairs with new hinges. ; ordrng 2 W11162113 (Hinges)s

Arrived on site for refrigerator not cooling. Upon arrival found in plant and found both apartments at room temp found all fans running and compressor was overheating while dryer was completely cool to the touch found compressor and efficiently running and needs sealed system repair. office to reschedule once availability of parts is known; ordrng 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11515413 (Compressor) and 1 Cnote (Need coupler sizes ordered from sd quick pic photos)

Arrived on site refrigerator not cooling. Upon arrival confirm from plant and found freezer temps around 30 and RC terms around 50. After further inspection I found both fans running but entire frost pattern across evaporator coil was spotted from liner captube entry to suction line exit into liner. Called techline and spoke with Chris sr#7734055354. Document .5-.6 am draw and other symptoms. Confirmed compressor is inefficiently operating. Drier was room temp with no heat transference. Will need office to reschedule once availability of parts is known.; ordrng 1 R600kit (R600 kit) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11369198 (Compressor) and 1 Needstandardcouplersorderedforr600repair

"Arrived on site for refrigerator not freezing or making ice. Upon arrival confirmed bucket was empty but ice maker could cycle through harvest test. Found amp draw @0.6, both fans running. Compressor was overheating but drier was cool(room temp). Found frost pattern(little to none) on evap coil not even across. Called techline and spoke with Leon sr#7734054187. Documented findings and found inefficient compressor. Will need office to reschedule once availability of parts are known. ; ordrng 1 W10253005 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 876765 (Tube kit)"

"Arrived on site for no power to oven . Found UI only responding to commands to lower oven ,no display to upper UI. Did power reset UI is now lighting up fully . All connections are good and no error codes . Ran preheat all checked normal. Job complete"

Arrived on site for dishwasher stopping halfway thru heavy cycle only . Ran diagnostics and got stuck keypad error code . Wash test checked normal. Replaced UI and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for lid issues . Found lid broken at left side hinge . Replaced lid , ran diagnostics all checked normal. No water leaks detected at time of service.

Arrived on site for item freezing in fresh food . Found upper dampener door sticking open . Replaced and tested dampener . All checked normal . No water leaks detected at time of service. Job complete

Arrived on site inspected refrigerator and found a large vertical dent 2/3 down the center rear of the refrigerator. Another service provider has already been on site and corrected a leaking water line. took pic of damage and reported to techline 7734058308. This time damage is not causing any negative affects with refrigerator operation. Job complete

Arrived on site for a dryer that is making loud sounds during operation. And inspected unit and work area. Did confirm the customers complaint and disassemble the unit. Found a piece of a coat hanger stuck in the blower wheel as well as one of the rollers have gone bad causing it to squeak. Remove the debris from the blower wheel housing and replace the roller. Tested the unit and the unit began to work and operate as designed. Call complete.

"Arrived to instal previously diagnosed and ordered part. I removed the failed wash plate and installed the replacement. I calibrated the unit and tested within automatic test mode. Operational test good, no leaks observed during service.

Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.

Arrived onsite for a refrigerator with water trickling out of the FC and frosting up. I found water leaking from the ice door that had been replaced and frost building up around the bottom of the ice bin because of the door not sealing. I found the white bracket that was installed previously warped so I replaced the ice door kit again. I tested the ice door with water and found it still leaking at the bottom. I could push in on it and it would seal but it would not seal by itself with the new spring. Upon further inspection I found the outer part of the door at the top of the chute warped causing the ice door to bind at the top and not seal correctly at the bottom. The entire freezer door would need to be replaced to correct the issue

Arrived onsite for a washer that only fills and then it just hums and does nothing. I ran multiple diagnostic test and found the washer would agitate and spin but when I ran the hot and cold water valve test I found the hot water valve not filling the tub. I shut off the wall valves and removed the hoses and water came out of both hoses. I energized the hot valve coil and could not blow thru the valve. I replaced the valve made sure the hoses were clean. I tested the unit and found no hot water still. I removed the hose from the wall valve and turned the hot water wall valve on and no water is coming out of the valve. The customer has hot water at the kitchen sink and the bathroom. I explained this to the lady at the front desk and told her either the building line to the washer has restricted or the wall valve is defective.

Arrived onsite for a oven displaying an F2E1 error to replace previous diagnosed parts. I found they moved the range out and installed a new one. The new ranges serial number is RA2912021. I found out the range had been moved to unit 5058 but after arriving the unit was occupied and the tenant said it wasnt his range. I checked with maintenance again and found out it had been moved to 5085. I replaced the main control and tested the range. All functions are working as designed. Call complete.

"Arrived on site and disassemble dryer and replace the motor pulley, after reassembling dryer it is working properly now

"Arrived on site and replaced LED strip and freezer LED module and all interior lighting is now on,

"Arrived on site and found motor belt is off and pulley on motor is broken. Replaced motor, after replacement confirm correct operation by running an automatic test cycle. Washer is now operating normally, job complete"

"Arrived on site and inspected dishwasher and found it filled properly and Wash motor is running. Found spray arms are not spinning properly because they are clogged with debris. Was able to remove some debris but not all. Also found No high drain loop and not enough slack due to installation location distance to make one. Dishwasher will need a drain hose extension, and new upper and lower spray arms.

"Arrived on site and found refrigerator display is showing -10? in freezer and temp alarm is blinking and fresh food is showing 49? and blinking. Reset temp alarm and it is now showing 37? and -10? in freezer. Temperature read on thermal couple is -10 in freezer and 41? in fresh food section. A few minutes after resetting temp alarm compressor stopped running and freezer is showing 0?. Refrigerator has been technically cooling properly since call back was made. Inspected evaporator and found some ice around evaporator fan but nothing else strange. Customer said they heard a clicking noise coming from compressor area but that stopped on its own. Spoke with SW, refrigerator is not having any issues at this time. Cleared ice around evaporator fan with steamer.

Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.

"Arrived on site to install previously diagnosed parts. I installed the sensor, console, and control. I also ohmd out the thermostats and found them good. I then tested the unit and preheat both ovens to 350?F. I found the unit now working as designed. Call complete."

"Arrived on site to inspect a range with a broken igniter on left front burner. Upon inspection I found left front igniter broken. Upon closer inspection I found that the screws holding the burners to the cooktop were rusted to badly to remove, keeping me from gaining access to the spark igniter to replace it.

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found both ice box modules, all three waterbox modules, and the FC section module not working. I tested all modules and found they are all bad.mi removed and replaced the modules and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where the floors have began to ripple from the water leak (photo). I inspected the FC section and found a large slab of ice on the bottom of the FC section. I pulled the unit out and inspected the dr tube and found it to be the original duck bill type tube. Per service pointer #W10632338, a P trap designed drain tube needs to be installed and the part is covered 100%. I removed the ice from the FC section and removed and replaced the drain tube and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a noise when dispensing water and they demonstrated. I found that the dual water valve is making a valve chatter and explained to the customer mahout the water pressure causing the issue. Due to the vast amount of construction in their area, I advised that their water pressure is whats causing the noise. Customer thought there was an issue with the unit. Customer did not want any parts replaced at this time. Made recommendations for use and care. No water leaks observed during service, job completed."

"Arrived on site to inspect venthood filter locks not working. Upon further inspection, I found both filter latches had jumped off track and were not securing the filters in place. I reattached and adjusted the latches and tested and unit is operating as designed. Job completed."

"Arrived on site to inspect refrigerator door handle that wont stay secured. Upon further inspection, I found the FC door handle taped to the FC door (photo). I found the screw that tightens the handle to the bolt was loose. Removed the door handle and reattached and tightened the screw and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F30-dispenser. The customer advised that they washed approximately 6 loads and on the last load, the detergent spilled onto the unit and during the wash the unit showed the error code and it wasnt getting any water. I removed the top and continued with testing and found the dispenser motor not operating. Tested the motor and it is open. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for dishwasher not receiving water. I put the unit into diagnostic and found the valve humming. I verified water to the valve. I replaced the valve and retested the unit. It is working as designed. Job complete.

Arrived onsite for refrigerator with a light that is not working. Upon inspection I found that the door switch had broken. I replaced the switch and tested unit and found unit operating as designed. Job complete.

Arrived onsite for refrigerator not cooling. Upon inspection I found ice buildup on evap causing air flow issues from freezer to refrigerator sections. I removed the ice and tested the thermistor and found that it showed out of rang. I replaced the thermistor and leveled the unit as it was not leaving upon delivery. Job complete

"Arrived on site for a dishwasher with no power. Upon arrival I found the unit hardwired, and the customer was unaware they had a light switch to turn the dishwasher on and off. I flipped the switch and the unit booted right up. I then put the unit into diagnostics mode and ran a diagnostics cycle. I found the unit running as designed with no leaks at the time of service.

Arrived on site to install previously diagnosed parts. I installed the console and then tested the unit. I found it working as designed. I then let the customer connect to WiFi and found it connected. Call complete.

Arrived on site for a refrigerator with slow water dispensing and slow ice production. I tested the unit and found the water had a slow stream. I bypassed the filter and found the water began dispensing as designed indicating a possibly bad filter. I installed the new filter and the unit began working as designed. Call complete.

Arrived on site to install previously diagnosed parts. I installed the new actuator and then calibrated the unit. I then manually activated spin/agitate and found the unit working as designed.

Arrived on site for an ice maker with a screw that fell off the hinge. Upon further inspection ai found the spacer and screw came loose from the door bin. I put it back on and the unit was now as designed.

Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and that screen on outside of home is too fine and may clog repeatedly causing failure to unit and fire hazard issue. Unit not to be ran until venting issue is resolved.

"Arrived on site to diagnose a range that is not baking. Found items in storage drawer were contacting ignitor wiring, and preventing burner ignition. Removed items and tested unit. Found all is functioning properly at this time."

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker tray warped and not connected to motor. Replaced icemaker and all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator with light not working. Found failed door switches and replaced both fc and rc switches. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose an ice machine that is slow to produce. Found unit fully operational and ice cubes produced weren't abnormal. Changes run settings in unit to timed mode to increase production.

Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and tested. The unit operated as designed and did not generate any additional errors. Operational test good.

"Arrived on site to install previously diagnosed parts. Installed guide assembly , upper spray arm, and shaft nozzle. Test unit and unit is operating as designed. No leaks present at this time.job complete"

Arrived on site for a refrigerator that is not cooling properly and has a broken shelf. Inspected unit and work area. Confirm the customers complaint but found the refrigerator and freezer at proper temperatures. Found no evidence of any defrost issue. Found in the freezer sitting at 2?F and the refrigerator sitting at 37?F. Customer advised that they may have left the door open for an extended period of time causing the issue. Did check and verify that the shelf was broken. Spoke to claims and was advised that shelving is not included as part of their warranty. The customer will just deal with it for now and does not want a replacement. Call complete.

Washer walking during operation. During inspection found the shipping bolts were still installed and I removed them. I tested within service test mode and the unit operated as designed. No leaks observed during service.

"Arrived to perform Technical Service Pointer #: W11540964, Special Project code S17304. I removed and replaced the heating element with the copper colored washers and noted corrosion was taking place. I tested the unit per the TSP instructions and there were no leaks observed. I verified heating as well. Leaks observed during service."

"Service test 28 shows 33 degrees, service test 29 shows 7 degrees, test 3 shows 29 degrees. Customers digital thermometer is reading 56? there is no food items in the fresh food section to take a reading from. Spoke with techline and they said cavity thermistor may be out of range. No other recommendations given 7734049684. Temperatures found on Tests may be due to icing around evaporator. Recommended that homeowner defrost refrigerator for 48 hours and then allow it another 24 hours to cool. If this corrects experience no further repair is needed. If customer continues to have experience order fresh food evaporator cover, and bring back high-voltage control board"

"Arrived on site to replace previously ordered parts for washer. Replaced tub, basket, gearcase, slider, rotor, drain filter, and screw. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."

Arrived onsite for Fridge door damaged. Upon arrival found the RC door was dented. Replaced door. Job complete

"Arrived on site to replace previously diagnosed recirculating pump, replaced parts, tested unit unit now running as designed, job complete"

"Arrived on site to replace per tech line, ice box fan, rc fan evap harness, fc evap fan was replaced on previous visit, also replaced power supply board and led control as precautionary, powered on unit, evaporator developed a good frost pattern, advised customer to monitor unit and if issue persists, call warranty, at this time the unit is running as designed, job complete"

"Arrived on site to test unit for soda pods not dissolving, tested unit found customer just completed cycle and the unit is running as designed, customer stated that one time she noticed that pod was not dissolved, advised customer to make the dispenser door is not restricted and not closed under tension to prevent this from happening, advised customer to monitor and if it is a constant issue to call us back, at this time the unit is running properly, no leaks detected job complete"

"Arrived on site to replace previously diagnosed FR and FL infinite switches, replaced parts, tested unit,unit now running as designed, job complete"

"Arrived on site to test unit for unit not running properly, tested unit found motor just buzzing in agitation,found capacitor leaking oil, replaced capacitor, test unit unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for no ice production, tested unit found ice maker is off, put ice maker on, ran diagnostics cycle ice maker is running correctly and filling with water as designed, no leaks detected job complete"

Arrived onsite to replace previously diagnosed parts. Replaced faulty blower wheel. Tested unit and unit is functioning properly. Job complete.

"Arrived onsite for washer not progressing through cycle. Upon arrival put unit in diagnostics and found stored error code F5E1,F5E3. Failed latch . Ran latch test and failed. Replaced latch and tested. Unit now functioning properly. Job complete"

Arrived onsite for refrigerator making noise. Upon arrival unit not making noise. Ran test and found vibrating coming from compressor compartment. Noticed unit was not leveled. Raised front wheels and noise stopped. Unit is functioning properly. Job complete

"Arrived to instal previously diagnosed and ordered parts. I performed the steps in the Technical Service Pointer #: W11092686 Rev. G, S16360. and noted excessive ice and frost at the back of the ice maker housing. Operational test good, no leaks observed during service.

Arrived on site for washer not starting. Upon arrival I entered diagnostics and found f7e5 error. Upon further testing I found optical sensor in actuator failing. Replaced actuator the. Reassembled and tested unit. Found unit functioning as designed with no leaks. Call complete

Arrived on site for washer inspected unit and work area. Tested unit and found bad water valve that had disintegrated. I replaced a valve and entered in diagnostics and found stored error codes F8E3 F9E2 F0E3 F2E1. I cleared all error codes and then ran a diagnostics cycle. Everything checked good. Unit is operating as designed. No leaks where observed during service. Job completed.

Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint and found major defrost issue in fc side of unit. Found thermistor failing. Replaced ui control and thermistor after removing all ice from unit. Informed customer to give ui a full 24 hrs to stabilize temps. Call complete

Arrived on site for ice machine. Inspected unit and work area. Tested unit in diagnostics and set my multimeter to amp draw and it was at 2.7amp. Unit is just not cooling and will need a sealed system repair. Also as I was inspecting the unit found water leaking from water valve. I left unit unplugged and turned off at the water valve from wall. Leaks where observed during service.

"Arrived on site for range, inspected unit and work area. Tested resistance in all burners and they are good. Oven has never been used but I also tested it and it was good. I power on all burners and oven all at once and they where good. Breaker was tripped. I also inspected connections at the back of the terminal block and was good. Unit is operating as designed. Job completed."

Arrived on site for washer inspected unit and work area. Set unit in diagnostics and found error code stored F8E1 IS FOR LONG FILL. I asked CX if they are in whale water supply and they are. The washer needs to have constant water pressure for washer to properly wash and go through each cycle. I tested unit in diagnostics cycle and everything checked good. CX is aware of situation. No leaks where observed during service. Job completed.

Arrived on site for refrigerator icemaker. Inspected unit and work area. CX complaint is icemaker has broken and there is plastic pieces in the ice. I inspected ice tray and found it cracked. I then disassembled ice maker and replaced with new one. Tested unit and its now operating as designed. No leaks observed during service. Job completed.

Arrived on site for water dispenser not working. I inspected the unit and work area. I found the evaporator cover loss. I also found the water reservoir frozen over. I used foil tape to seal the fan scroll to the air tunnel. I Installed the evaporator cover with new screws. The cover and fan scroll are now sealing properly. Job complete.

Arrived on site for icemaker not producing ice. I inspected the unit and work area. I cycled the ice maker and found it not filling. I pulled the fill tube and found it frozen over. I removed the ice and sealed the fill tube to the back of the fridge using food grade silicone. I reassembled the unit and ran another cycle. I found thebice maker cycling and filling this time. Job complete.

Arrived on site for microwave not powering on. I inspected the unit and work area. I tested the outlet and found no power. I reset the breaker and still found no power at the outlet. I plugged the microwave into another outlet and found it powering on. I tested the microwave and found it working as designed. I advised the customer to inspect the outlet and breaker. Job complete.

Arrived on site to possibly install previous diagnosed parts. I tested the unit and found the front left knob not engaging the harness. I pulled the knob grommet and plastic shield and found the harness not clipped into the valve properly. I reconnected the harness to the valve and retested the unit. It is now working as designed. Job complete.

Arrived on for washing machine leaking. I inspected the unit and work area. I ran a diagnostic cycle and found the water valve leaking. I lifted the lid and found a color sheet blocking one of the water funnels on the tub ring causing it tonover flow. I removed the sheet. And replaced the water valve. The unit is now working as designed job complete.

Arrived on site for a dryer that is making grinding noise. Inspected unit and works area. Did confirm the customers complaint and found what sounded like the blower wheel hitting against the housing. Did confirm the customers complaint. Replaced the blower wheel and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a freezer that is not producing ice. Inspected unit and work area. The customer advised that they had a plumber out the day prior and they were able to get the icemaker up and running. He didnt want to have me check the unit just to make sure everything else was working good. Checked temperatures and found the freezer at -1?F. I answered all the customers questions and the unit is working as designed. Call complete.

Arrived on site to install the previous diagnosed part. I gained access to the dual valve and replaced it. I tested the new valve and found it no longer making a noise. Job complete.

Arrived on site for a refrigerator thats not dispensing ice. Inspected unit and work area. Confirm the customers complaint and remove the ice container from the refrigerator. Tested the unit and found the impeller had stripped. Replaced the impeller and tested the unit. The unit is now working as designed. Call complete.