Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the element and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for refrigerator needing previous diagnosed sealed system repair. Upon arrival recovered 3.7oz of refrigerant, installed needed parts then reassembled and pulled vac. Recharged system with 3.7oz. Found equalized psi @45 and run time psi after 15-20 minutes stable @0/125. Informed customer to give unit 24 hrs to cool. Call complete"

Arrived onsite for a dryer with the drum not turning smoothly and making a burning smell. Ms showed me the sound she was hearing and I found the noise was the blower and it was loud because the vent hose had come loose and she was smelling the heater. I installed the hose and tightened the clamps to prevent it from coming off. I also tested the vent to make sure it wasnt restricted and I vacuumed all the lint that had blown out behind the washer and dryer.

"Arrived onsite for a dryer making a swooshing sound. I ran the dryer unloaded and loaded with wet towels and could not get the dryer to make the noise Ms was hearing. I disassembled the dryer and visually checked the rollers, idler, belt, and burner ASSY. All looked normal. The unit is working as designed at this time. Call complete."

"Arrived onsite for a dishwasher emitting a chemical smell. I did a visual check on all the inner door components, pumps, and wiring harness. I found no signs of anything getting hot or burning. I ran the service diagnostics cycle to get the heater to heat and I did get a smell from the element but the customer said that was not the same odor it puts off. Mr stated it is like a burning plastic smell. Mr stated its not just a smell but it will cause your eyes to burn. I did find some lime scale build up on the heater and tub due to hard water and pointed this out to the customer. I called Whirlpool Techline and spoke with Chris SR# 7734065801. Chris said it is possible that the build upon the element could be causing the smell but the heater will not run long enough in diagnostics to catch it and would possibly need to see it from mid cycle to the end of a regular wash cycle. Chris stated there is no way to put this unit in a manual load test just for the heater. I called the Safety Team and spoke with Christina SR# 7734019432. I explained to Christina what I had found and that I had spoke with techline. Christina said if I cant replicate the problem while running the diagnostics cycle then there isnt anything they can do and advised to have the customer call the safety team. Call complete."

Arrived on site to diagnose a washer that is not draining. Found debris caught in pump and cleared out pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to install previously diagnosed and ordered parts. Due to the lokring failures at previous service call, I arrived to install the lokrings with the drier. Once I got the drier installed, I was tightening the needle to the drier and the cap tube popped from the bottom the chassis. After inspecting, I found the cap tube broke inside the cabinet. I contacted techline and spoke to Chris and advised of the complaint and repairs and current issue. Chris advised the unit is not repairable at this time and provided SR#7734067189. Chris advised to let the customer know that the manufacturer would contact them within 5 business days to discuss further. I advised my customer of the conversation with tech support. Unit placed back in its space and left unplugged and the water turned off. No water leaks observed during service, job completed."

"Arrived on site to inspect wall oven control panel display not reading. Upon further inspection, I found the display blank. I placed the unit in diagnostics and the display appeared and showed F2E1 error code.I removed and replaced the control panel and tested and unit is operating as designed. Job completed."

"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I tested the dispenser and it failed. I removed the filter and retested and it continued to fail. I could hear a clicking noise coming from the back of the unit. I pulled the unit out and tested water pressure at the wall and its good. The ice maker is making good ice so its getting water. I emoted and replaced the dual valve and retested and still no water. Removed and replaced the inlet valve and still no water. I disconnected the water line from the valve to the filter head and tested and no water came out, but I could still hear the relay in the control clicking. I tested voltage at the control from P3-4 to P1-2 and got 121V. I tested voltage at the inlet valve and did not get 120V. Tested voltage at the dual valve and got the same results. I tested the P3-4 harness (violet) to the harness at the inlet valve just behind the splitter (diode assembly) and did not get any continuity. I contacted techline to get documented and spoke to Ed. Ed had me jump the valve connector and check for resistance and I found none. Ed advised that the harness is bad in the cabinet and deemed it non-repairable. Ed provided SR#7734063613. I advised the customer that the manufacturer would contact them early next week to discuss the next steps. I provided the customer with the SR and corrected the email address in the ticket. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts for oven. Replaced blower and tested unit. Found all is functioning properly at this time.

Arrived on site for washing machine making a weird noise. I inspected the unit and work area. I plugged the unit on and found the drain pump running when the unit was empty. I canceled the drain pump and blew through the pressure line. I cleared the line. I gained access to the gear case and found the capacitor leaking. I replaced the capacitor. I ran a diagnostic cycle and found the unit working as designed. Job complete.

Arrived on site to possibly install previous diagnosed part. I gained access to the front right ignitor and tested continuity through the line. I was only receiving milli ohms through the line. I replaced the ignitor and tested the unit. I found all burners sparking as designed. Job complete.

Arrived onsite for a refrigerator with a no ice condition. I found the refrigerator going thru a defrost so I worked on the dryer to give it time to finish. I had found the bale arm in the off position so I turned it on. When the FC reached 8 degrees the icemaker went thru a harvest and dumped the ice in the mold then it filled correctly. Ms stated she turned it off because it hadnt made any ice for days. I explained it could have been a defrost issue but at this time everything checks good. The unit is working as designed at this time.

Arrived on site toninstall previous diagnosed parts. I rebuilt the washing machine. I ran a calibration and a diagnostic cycle. I found the unit working as designed. Job complete.

Arrived on site to diagnose a venthood with buttons sticking. Found control mounting offset and reset mounting to proper position. Tested unit and found all is functioning properly at this time.

"Arrived on site for washer leaking on floor . Found diverter leaking during diagnostics. Replaced sump and motor . Reran diagnostics all checked normal . No water leaks detected at time of service.

Arrived on site for fridge not making ice . Also ice is clumping and not dispensing . Found sensor hanging into ice bucket . Replaced IM . All tested normal . Removed auger shaft and cleared some ice build up . Unit is now dispensing ice. No water leaks detected at time of service. Job complete

Arrived onsite for range not functioning. Upon arrival inspected unit. Tested incoming voltage and found unit only receiving 120 vac rather than the full 240 vac. Unit missing L2. Checked breaker but not tripped.

"Arrived onsite for washer not functioning or turning on. Upon arrival put unit in diagnostics and found stored error code F2e1 UI stuck button,F6E1 comm, UI cannot hear ACU, F2E2 UI disconnection , f0e5 off balance. Disassembled control panel for inspection of wiring per Whirlpool service pointer. Notified customer that this voids warranty and repairs would be out of pocket. Recommended pest services to eliminate the issue. Cannot proceed with repair. Job complete"

"Arrived on site and found no saved error codes, Random manual diagnostic cycle and did not find any issues. Ran an automatic test cycle and did not find any issues. Washer also completed a calibration. Inspected gearcase assembly and found a clothing item hanging from it. This is a sign that it is possibly being overloaded clothes are stacked high enough to be thrown out. Apartment resident is not home cannot clarify their experience. Discussed all possibilities with apartment management and sent pictures and video to KB/service management, job complete.

"Arrived on site and inspected range And found broil igniter is clicking but not igniting incoming gas. Replaced igniter and it ignited immediately, repeated this five more times to confirm repair sent a short video of Broil working to KB/service management , job complete"

"Arrived on site and inspected refrigerator and found freezer is 50?, disassembled it and found no frost pattern and an ice ball on the evaporator.

"Arrived on site to test unit for not functioning properly, tested unit found valve not receiving voltage, replaced control and noticed that the water valve splitting, replaced valve as precautionary, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to replace heater per service pointer W11540964,replaced heater, tested unit unit now running as designed no leaks detected job complete"

"Arrived on site to test unit for dishes wet after wash cycle completed, customer stated that she was not aware that rinse aid had to be used and for the last couple of washes she did use it and it was better, put unit through diagnostics cycle all components are running good and heater is activating, advised customer to continue using rinse aid and it should improve when tub has been cured with rinse aid, also propping door open will help also, at this time the unit is running as designed, no leaks detected job complete"

"Arrived onsite to install previously diagnosed parts, upon arrival tested unit and needed to replace actuator. Replaced actuator and sheild. Cam was good. During test found water leaking from cold supply hose. Customer will replace hose. Unit is operating as does job complete"

Arrived onsite for NOT COOLING . Upon arrival checked temp and was at 30 degrees. Inspected evaporator and had a perfect frost pattern. Test heater and heater is good. Checked both thermistors and cavity thermistor is good but evaporator thermistor failed causing a defrost issues. Need to replace Thermistor. Replaced thermistor and restored power to unit. Job complete

"Arrived onsite for Not Spinning ? Upon arrival ran diagnostics and got F7-E7 motor unable to reach rpm, inspected motor and found cam was not secured. Tightened nut and secured cam. Test unit and unit now spins. No leaks present at this time. Job complete"

"Arrived on site and found left hand door spring has popped out of place and is not providing tension when door is opened. Reset door spring and it is now working properly. Open and closed door multiple times to ensure correct operation, job complete"

Arrived on site for refrigerator making loud noise during fill section of ice maker harvest. Confirmed complaint only during ice maker fill but no abnormal sounds during dispenser fill. Replaced inlet valve and reported findings with techline online documentation form Sr# 7733965180. No leaks found during any tests. Call complete

Arrived on site for washer needing previously diagnosed ECU and motor. Upon arrival installed both required parts. After running test found unit could cycle through all settings without tripping breaker and resistance to motor was still within range and not reaching its limit. Call complete

"Arrived to inspect no heat.I found the unit would operate and there was no heat, regardless of setting. I removed and replaced the element and the unit operated as designed."

Arrived to inspect full heating all settings. I verified the issue and removed and replaced the right front infinite switch and tested. The issue was corrected and the unit operated as designed.

"Arrived to inspect door screeching. I found the front left of the chassis, at the leg area had been slightly bent during installation and was causing the door closer lever to rub. I was able to bend it into the correct position and verified it correct the issue. The home was built by Pulte and is supposed to have 2yr coverage, but it is not listed on the entitlement. No leaks observed during service."

Arrived on site to install previously diagnosed parts. Removed unit from wall mount and disassembled. I then tested and its now operating as designed.

Arrived on site for range inspected unit and work area. Found the two inner door screws missing. I replaced the missing screws from my own truck stock. I tested unit and its now operating as designed. No leaks observed during service. Job completed.

"Arrived on site for dryer, inspected unit and work area. Tested unit and was not heating. I then tested voltage at the wall outlet and only found 120v and unit need 240v to properly function. Called techline and spoke to ED SR#7734066312 explained to him about my findings And he said we have to have 240v to properly work. No repairs are needed at this time. Job completed."

Arrived to install MGF Badge on MW. Center and installed the MGF badge on the lower part of the oven. Install complete.

Arrived onsite to install previously diagnosed parts. Replaced element and pump. Test unit. Unit drains correctly. No leaks present at this time. Job complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the consul and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for ice clumping in bin. Ran harvest and found ice maker leaking . Replaced IM reran harvest all checked normal. No water leaks detected at time of service

"Arrived on site to replace previously diagnosed door gasket, replaced gasket tested unit unit not running as designed, no leaks detected job complete"

"Arrived on site to test unit for unit not running properly, tested unit with vent tester found vent is restricted, excessive moisture in unit causing console to short out and, replaced console tested unit found unit counting down in sense dry and does not go into dry mode, replaced moisture sensors harness, tested unit, unit now running as designed, advised customer not to use unit until vent has been cleared by professional to prevent damage to unit, job complete"

"Arrived on site to test unit for not venting, tested unit found unit is running properly, but not venting, removed blower found no restriction around damper, advised customer to contact contractor and inspect ventilation and find restriction, job complete"

"Arrived on site to replace previously diagnosed dispenser top, replaced part, tested unit, unit now running as designed no leaks detecteD

Arrived onsite for dishwasher motor not functioning. Found shorted motor. Replaced sump and motor. Unit is now operating as designed. All checks good. Unit is now operating as designed.

Arrived onsite and found cutoff blown. Reset existing cutoff and set up air flow system for optimal performance.

Arrived on site to diagnose a refrigerator that is not producing ice. Homeowner just wanted new ice bucket delivered.

"Arrived on site to replace previously ordered parts for refrigerator. Replaced cams and ice door kit. Due to age of door liner and damage caused by replacing the gasket, gasket wasn't installed.

"Arrived on site to diagnose a dishwasher that is not cycling properly. Found unit wouldn't fill or run circ pump, most likely failed control. Customer didn't want unit repaired and job is complete."

Arrived on site to diagnose a dishwasher that is giving f8e4 error code. Found loose fitting on water valve causing leak. Tightened fitting and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.

Arrived on site for dishwasher not responding. I inspected the unit and work area. I found thebunit not powering on. I tested voltage to the unit and found none. I inspected the breaker and found the breaker tripped. I flipped the breaker and found the dishwasher turning back on. I ran a diagnostic cycle and found the working and not tripping the breaker. I advised thebcustiner to have the breaker replaced. The unit is working as designed job complete.

"Arrived on site to inspect cooktop flames and cooktop finish. Upon further inspection, I found the left two burners, back right burner and the front right burner flames not correct. I adjusted the left two and back right and found the large orifice was incorrect on the front right burner. Replaced the orifice with the correct one and retested. Unit is operating as designed. When I went to clean the cooktop with stainless steel cleaner and a microfiber cloth, I found the cooktop finish felt like sandpaper as the cloth was sticking to the finish. Contacted techline and spoke to Leon and advised of my findings. Leon advised there have been no reports of this issue and no service pointers to support it. He opened a file and provided SR#7734061456. I advised the customer that due to the unit being out of its 30 day cosmetic warranty, they would need to contact the dealer who sold them the unit to discuss replacement. No gas leaks detected during service, job completed."

"Arrived on site for a range that has a hot cooktop indicator light on. Inspected unit and work area. Did confirm the customers complaint but didnt have the customer cooking as our arrives. Went over wiring schematic and checked infinite switches. Disconnected power to be able to test the infinite switches and initially tested the right front infinite switch. Upon plugging the unit in with the right front burner connector on, found the unit not showing a hot cooktop surface. However, when plugging in the connector for the right front infinite switch, found no difference of the hot indicator light. Attempted to test all switches and found that hot cooktop light turn off within 30 to 45 seconds of powering on and off. Tested each infinite switch twice and could not replicate the issue again. I did advise the customer that it is possible that all they needed to do was to power reset the Appliance but again, could not replicate the issue. Advise the customer to keep an eye on the unit and call back if further issues persist. Call complete."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the main control and tested the unit. They unit began to work and operate as designed. Call complete.

Arrived on site for an oven that is flashing multiple error codes in Mona allow the customer to complete any big cycles. Inspected unit and working. The customer advised they were getting error codes of an F3 E2 (oven temperature too high -over 575?F) and F5 E1 (door wont lock or unlock in cleaning mode). Check resistance on the thermistor from the control and found the oven temperature probe reading 1.099 k ohms. Checked all connections and found all connections good. Found the upper oven had a bake relay that was welded shut.The customer advised that they did not want to research the control on their own and we just buy a new unit.

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the unit has not leaked in the last four dishwasher cycle but it reached at some point during one cycle about a week ago. Ran the unit three diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed with no leaks present. During the wash portion of that diagnostic cycle did notice a buildup of suds inside of the dishwasher. I did ask the customer about their soap usage and whether they wash dishes prior to starting the cycle. She advised they do wash the dishes prior to putting them in the dishwasher and they use the Powerball detergent. Did explain to the customer that that can cause an over certain condition due to the soap not having the ability to attack anything but itself causing sides. Checked inside the door and underneath unit and could not find any leaks. I did run the unit one more time just to be sure and again could not find any leaks. Advised the customer to change dishwasher soap to the single concentrate liquid if they continue to wash dishes prior to a dishwasher cycle so that way they can limit how much soap to use. I told the customer to call back if any other issues persist. Call complete.

"Arrived on site to inspect washer door not latching. Upon further inspection, I tested the unit in diagnostics showing no error codes. Unit tested as designed. I tested several times and found the latch not catching the strike a few times. I removed and replaced the latch and retested several more times again and the door locked every time. I advised the customer of my repair. No water leaks observed during service, job completed."

"Arrived on site for dryer, inspected unit and work area. I tested unit and found wheels worn. Disassembled unit and replaced parts. Tested unit and its now operating as designed. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Tested unit and there was no power. I checked voltage at the wall plug and was good, tested voltage at junction box and was good, tested voltage at control and was also good. Unit will need a UI and return with main control.

"Arrived onsite for cooling loss following previous compressor replacement, verified hi side at the condenser joint to compressor and found unit still had charge. Evacuated charged and repaired joint, resweating to seal properly. Pulled vacuum and hit wall sustained for 15 minutes. Recharged system and held well at 0 and 125 psi. Installed water line at customer request. Tested water. Unit is now operating as designed. Advised customer on repair. All checks good."

"Arrived on site for dishwasher shipping randomly. I inspected the unit and work area. I found nobfaukt codes in diagnostic. I ran a diagnostic cycle and found the unit filling and washing as designed, with no issues. I tested voltage at the out let and found good voltage and polarity. I inspected the junction box and found the unit wired correctly. I replaced the latch and control. I advised the customer is the issue happens again, to plug the dishwasher into another outlet and see if it runs a complete cycle

Arrived on site to replace previously ordered parts for refrigerator. Replaced dispenser motor and yoke and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found stored error codes F3E2 F0E4 F8E6 F2E1. I then set unit in a diagnostics cycle and tested good. I removed water lines and found corrosion build up on the lines and on valve screens valve.will have to replace valve housing as seals on selesnoids have failed and is letting water seeping though. I then replaced parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arriv3d on site for washing machine have an error code. I inspected the unit and work area. I found errors codes F0e5 off balance, f5e3 lid will not lock. I tested theblid latch and found it not locking in position. The customer agreed. I Installed the new latch and retested the unit. I found it working as designed, no water leaks detected.

Arrived onsite for dryer that was delivered with a dent in the side. Upon arrival I installed new cabinet and feet and the tested unit and found unit operating as designed. Jobs complete.

"Arrived on site for not making ice still. Ran diagnostics and found sealed system issues , ran for 10-15 min. Not cooling at all. Also found unit is going to need recirculation pump and harness. Total for remaining repair

Arrived onsite to replace previously diagnosed parts. Replaced dampener. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for dishwasher door swinging open after previous repair. Upon inspection found linkage assembly failed. Replaced linkage kit. Tested unit and unit is functioning properly."

Arrived onsite for dishwasher leaking periodically. Upon arrival inspected unit. Inspected gasket and looked good. Ran diagnostics and no stored error codes. Ran test cycle and all passed with no leaks. Ran normal cycle and no leaks. Discussed with customer the last time leak occurred and customer could not recall. Instructed loading and found oversized item may have been the issue causing the intermittent leak. Customer will monitor but could not duplicate the leak. Unit is functioning properly. Job complete

Arrived onsite for washer leaking. Upon arrival inspected unit. Found leak at tub seal. Also notified customer that gearcase is leaking oil and agitator dogs are completely worn out. Customer was persistent with only replacing seal. Dissembled unit and replaced seal. Tested unit and is no longer leaking. Job complete

"Arrived to hood vent filter latch not working. Latch assy had popped lose, reinstalled latches. Operational test good."

"Arrived on site and replace all parts diagnose by previous technician, after replacement ice is dispensing properly, job complete"

"Office add on no parts, Arrived on site and inspected refrigerator and found very small cubes in ice tray. Used test 44 to cycled icemaker and it is working properly. Used test 45 to fill icemaker and it filled properly. Did not find any broken wires below freezer door. This is a weekend home only and in between visits Homeowner turns off water at main, recommended that when they turn it on they flush the refrigerator with a dispenser to ensure the water lines and reservoir are as full as possible for the icemaker. Requested that customer continue to monitor icemaker while they are here this weekend.

"Arrived onsite for F5-E3 unlock failure , upon arrival ran diagnostics and got F5-E3unlock failure and F5-E2 lock failure, found unit is brand new and customer attempted to start machine with door open, this triggered error codes. Cleared error codes and unit operated correctly. During test found unit shaking and noticed shipping bolts were still installed. Removed shipping bolts and unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site and inspected range and found metal appliqu? on front of range door is peeling off. Replaced door front and it is now correct, job complete"

Arrived on site to diagnose a microwave/oven combo that is not producing tones. Found tones turned on but not playing. Replaced faulty ui and all is working properly at this time.

"Arrived on site to replace heater per service pointer W11540964, replaced heater, tested unit unit now running as designed no leaks detected job complete"

Arrived onsite for washer that will not go into spin or drain. Upon inspection I found that the drain pump was Seized up. Upon further inspection I found that the lid switch was no longer functioning. I installed new lid switch and drain pump and tested unit and found unit operating as designed. Job complete no leak at this time.

Arrived onsite for refrigerator with a ice dispenser door that would randomly open and closed on its own. Upon arrival the unit was not acting up but I suspect that the issue was with the main board. So I explained to the cx that it is a 50/50 shot that is I replace the control that unit will be fixed and the cx said to go ahead with the repair.Unit seem to be operating as designed. Job complete

Arrived onsite for dryer not heating. Upon inspection I found that the unit was full of lint preventing air flow over the heating element causing the clothes not to dry. I removed the lint and tested unit in time dry and found that the unit is now operating as designed. Job complete

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control, ui, and right door gasket. Found unit operating as designed at this time. Job complete."

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found evaporator covered in ice. Ran diagnostics and forced defrost. Heater did energize. Called tech line for assistance. Tech asked what all had been done . Replied previously thermistor and harness replacement. Asked if heater energized. With given issues and previous parts replaced, tech recommended Replacing the control. Sr#7733988685. Will need to order the control. Customer will more than likely need to manually defrost again before next visit and control replacement so that upon replacement the unit can be operational. No one home to relay this message. Will need to contact owner. Office to reschedule.; ordrng 1 W11546690 (Control)"

Arrived onsite for a dryer not turning on. I found the timer gears bad and this cause the knock shaft to split. The timer and knob will need to be replaced. Office to RS.; ordrng 1 WE1M654 (DRYER TIMER KNOB - WHITE)

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. I found the unit motor not operating properly, the inlet valve not dispensing enough water into the tub causing the motor to work harder to pump what little water there is. While in diagnostics, I tested amp draw to the element and found it getting less than 7-9amps. Inspected the element and found had a burn out mark on the right side at the back. I removed and replaced the sump/motor assembly and the valve and found debris in the valve screen. Retested and found the unit still not getting enough water. Checked hoses and all are good with no kinks. I advised the customer that they would need to check the reducer on the valve under the sink and customer removed the reducer (photo). Retested the unit and placed the clear door on the unit and found the spray arms are not rotating properly. I am ordering the element, lower and upper spray arms and CNOTE-SCHEDULE CUSTOMER AS LAST CALL OF THE DAY. No water leaks observed during service and office to schedule return service. ; ordrng 1 W10518394 (Element) and 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm) and 1 CNOTE (CUSTOMER NEEDS LAST CALL OF THE DAY)"

Arrived on site for microwave display not powering on. I inspected the unit and work area. I found the unit had power but no display. I removed the UI and found good voltage to the UI. I am another UI to replace. Reschedule for Friday 7/15/22.; ordrng 2 W11451816 (Console)s

Arrived on site for washer not performing properly . Unit will just flash ui and beep. Found wire broken at float switch .ordering harness . Call to set return . ; ordrng 1 W11391581 (Wire harness)

Arrived onsite to install previously diagnosed parts. Replaced control and pressure switch. Test unit and unit does not spin during normal operations. Contacted SW for assistance. Checked spin on diagnostics and unit spins. SW will do some research on unit and order parts; O-emld tckt

Arrived on site for dryer not turning on and start button broken. Upon arrival confirmed issue was able to verify controls and power supply all functioning within specs. Found button broken from console asm. Will need following part ordered: ordrng 1 WE19M1687 (Console (w)) and 1 Cnote (Office please read att. Note)

Arrived on site for dishwasher not allowing door to stay open all the way. Upon arrival confirm complaint and found issue was due to friction sleeves breaking on both hinges.Call complete Friction sleeves WP8268961 (2x)

Arrived on site for dishwasher beeping but not starting. Upon arrival confirmed issue. Found unit had stable 120 connection but ui was corroded and failing to stay on due to ui panel separating and allowing moister to enter. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11460962 (Ui control) and 1 W11460908 (Console (black))

"Arrived to inspect code. Entered service test mode and found F2E2 and F5E1. Unit was non-responsive and I removed and replaced the UI, thats when the F5E2 was able to be retrieved. Service test mode showed full function of the unit and it completed without generating any further errors. While servicing, I found the unit had not been installed correctly and the mounts were damaged and the screws were missing. The thermal and sound attenuating blanket was missing as well. Office to order parts. No leaks observed during service. ; ordrng 1 W11124383 (Shield) and 2 WP308685 (Mounting screws)s and 2 WP8269145 (Mounting Brackets)s"

Arrived on site to install previously diagnosed parts. Disassembled the unit and install the trim for the door. As I was inspecting the parts that I received to install the inverter was damaged so I did not install the main control and the inverter. I will re-order the parts and office to contact customer to return.; ordrng 1 W11325604 (Inverter)

"Arrived on site to replace previously diagnosed control, noticed box has damage, removed parts and found it broken, image provided, ordering control office to reschedule ; ordrng 1 W10810046 (Control)"

"Arrived on site for refrigerator, inspected unit and work area. Removed kick plate to inspect legs to see if it was properly leveled and it was not. Tested water dispenser and found noise coming from the water valve. Will order valve and return with filter head and filter head reservoir. Office to contact CX to return on 07/18/22 AM CX has requested first call of the day if possible. No leaks where observed during service. ; ordrng 1 W11548535 (Valve) and 1 W11395888 (Reservoir)"

Arrived on site for a freezer that is not cooling. Inspected unit and work area. The customer had the unit unplugged and add been that way for the last week. I plug the unit in and found all fans running but the compressor not even attempting to start. Did verify proper polarity and voltage to the unit. He found 120 V going to the inverter but the inverter not starting the compressor. Ordering the inverter and the office will need to contact that customer about a return date due to an out of stock item.; ordrng 1 W11461105 (Inverter)

"Arrived on site for not dispensing water or ice . Found unit making poor ice and almost no water dispensing . Also found filter housing not staying shut . Ordering valve , cover ,bracket . customer is using Generic filter advised not to use those , she will purchase one on return trip from us . No water leaks detected at time of service. Call to set return ; ordrng 1 12955901 (Bracket) and 1 12960301 (Cover) and 1 W11256384 (Filter)"

Arrived on site for buzzing noise . Ran diagnostics found wash motor making a loud buzzing noise when washing . All else checked normal. Ordering sump and motor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11345228 (Sump and motor)

Arrived onsite to replace harness. Upon arrival I installed new harness and tested unit and found no change. I contacted techline and spoke with about my findings. Tested element and found it good tested for voltage into the control and found it good but found no voltage out of the control. I tested for any shorts to ground and found none. Chris sr#7733046798 recommended that I replace the control I am ordering 1x control as per techline. Office to reschedule.; ordrng 1 W11528249 (CNTRL-ELEC)

Arrived on site for a dryer not heating. Upon arrival the customer stated the unit has had no heat since install. I checked voltage at the wall and terminal block and found it only getting 93.5 volts. I informed the customer of my findings . The unit is working as designed. Call complete.