Near New Braunfels, TX 78130
Noah D
Job Details: 04/21/2020
RANGE WHIRLPOOL WMH31017HB4 "Arrived on site to inspect microwave for no heat, upon inspection found the relay to the upper door switch miswired, replaced both interlocks and retested, no heat found, called Techline and confirmed the interlock was the issues even after replacement. Office to reschedule ; ordrng 1 W111433682 (UPPER ) and 1 W114333683 (LOWER)"
Near Leander, TX 78641
Paul
Job Details: 04/21/2020
REFRIGERATOR LG LFXS29766S/01 "Arrived onsite for a refrigerator not cooling/freezing properly after the sealed system was replaced. I found the FC cooling properly by put the RC not at proper temp. I found the the ice fan running but the evaporator fan not running. The control needs to be replaced and updated with a jig. The fan could possibly need to be replaced. Ordering AEB72913940 GRILLE ASSEMBLY,FAN.; ordrng 1 AEB72913940 (GRILLE ASSEMBLY,FAN)"
Near Austin, TX 78704
Luis
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for cooling issue. Found bottom sections in both compartments cooling upper portion warm ran diagnostics found both fans not powering on,removed fresh food evaporator cover,found corrosion on harness,disconnected harness found corrosion inside of harness and broken yellow wire lead on liner side of harness called tech support
Near Austin, TX 78729
Wesley
Job Details: 04/21/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite and found unit operating with a blower housing full of water. Repaired unit by removing water form blower housing. Advised customer that ventilation is blocked and will require to be professionally cleaned. All else checks good.
Near Belton, TX 76513
Cliff
Job Details: 04/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 Arrived on site to replace door gasket and icemaker for the refrigerator. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kempner, TX 76539
Al
Job Details: 04/21/2020
WASHER WHIRLPOOL WFW3090JW0 "Arrived to inspect washer with rES code not allowing the unit to work properly. Verified and Called Whirlpool Tech line and spoke STEVE.Advised Steve of complaint- RES displayed when a cycle is canceled.I was advised to Replace the UI, which I completed and unit still displayed the rES code.SR# 7727635044Diagnostics Test mode worked as designed, but unit wouldn’t work in customer mode.I called back and spoke with DUSTIN, who advised the MAIN CONTROL will need to be replaced.Dustin advised since the unit is stacked in an RV it would need to be uninstalled for the repair to be completed
Near Austin, TX 78705
Jacob
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Still getting long fill error code. Order part. Reschedule with customer ; ordrng 1 W11116590 (cntrl-elec) and 1 W112110459 (WATER VALVE )
Near Temple, TX 76502
Jonathan
Job Details: 04/21/2020
RANGE WHIRLPOOL WMH78019HB3 "Arrived on site for microwave that had broken glass. Inspected unit and work area. Spoke with SC and found the repair was not covered. Call complete."
Near Fischer, TX 78623
Robert
Job Details: 04/21/2020
FREEZER FRIGIDAIRE FPFU19F8RFE Arrived on job for complaints of not cooling. Found the start device not working properly. Replaced start device and test. Compressor running and refrigerator starting to cool. No leaks detected at time of service.
Near Austin, TX 78704
Luis
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KUIC18PNZS0 "Arrived on site for no ice. Water in ice storage bin not draining. Customer powered unit on drain pump would drain water after 5 min then consistently power cycle,ran water into drain and pump would power unit off diagnosed a failed drain pump,unable to fully run diagnostics due to pump powering unit off.
Near Austin, TX 78733
Kevin
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site and inspected refrigerator and found reservoir is cracked near connector for water filter. Replaced reservoir No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KBFO42FTX04 "arrived on site to inspect refrigerator leaking water from the bottom of the unit. Upon further inspection, I opened the FC door and found a food item wedged under the Evap cover and covering the evaporator drain hole causing the unit to ice over and not drain when the unit defrosted and the water was collecting in the bottom of the FC section and then spill out onto the floor. I cleared the ice and the drain hole and found that the RC door gaskets were torn and needed to be replaced. I am ordering the gaskets and a CNOTE-2HR JOB. No water leaks observed during service.; ordrng 2 8201809 (gasket-fip)s and 1 CNOTE (2 HR JOB)"
Near Pflugerville, TX 78660
Scott
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Arrived on site for fridge leaking . Found water leaks if from valve and water line starting to crack . Ordering water line and valve . ; ordrng 1 W10865826 (valve) and 1 W11209890 (WATER LINE )"
Near Round Rock, TX 78664
Andy
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not draining. Upon arrival customer informed that issues is that unit is not spraying water. Tested and inspected unit and found failed pump motor assembly. Ordering needed part. no water leaks present at time of service.; ordrng 1 W11085683 (pump&motor)
Near Austin, TX 78758
Scott
Job Details: 04/21/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site for terminal wires off block burned . Replaced harness and preheated unit . All checked normal . Will recommend apt change power cord . Job complete
Near Round Rock, TX 78664
David S
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for frost build up in the freezer. Inspected unit and work area. Found the freezer shelves full to the point the door wouldn’t close properly. I explained to the customer the freezer door when let go at a 45 degree angle should close on its own and the door isn’t closing. I inspected the freezer gasket and found the gasket not sealing properly when the door is closed. I reshaped the gasket using my steamer. Also found the ice door broken Ice door I am ordering the ice door W10189202 to complete the repair. .; ordrng 1 W10189202 (ICE DOOR )
Near New Braunfels, TX 78132
Noah D
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "Arrived on site for problems with door not closing, upon inspection found the switch not initiating close relay on UI. Ordering switch. Office to reschedule. ; ordrng 1 1118894 (SWITCH )"
Near Austin, TX 78722
Jacob
Job Details: 04/21/2020
OVEN KITCHENAID KFGD500ESS04 Arrived onsite for unit supposedly releasing an abnormal amount of heat Cooking at 400 degrees. When ahead and replaced igniter. Tested unit. Unit test good. No leaks at the time.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/21/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer for lo foo error code, upon inspection per Techline found the drain hose pushed far into the drain pipe. Pulled up drain hose and water released, clearing issue. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher for scratches on panel, confirmed with customer location of scratches and replaced console to fix. No problems found. Job complete"
Near Austin, TX 78745
Luis
Job Details: 04/21/2020
REFRIGERATOR MAYTAG MRT118FFFE04 Arrived on site for no cool. Partial frost pattern on evaporator diagnosed refrigerant leak in system. Ordering a compressor and evaporator ; ordrng 1 W10913906 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)
Near Killeen, TX 76542
Al
Job Details: 04/21/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived to inspect dishwasher still leaking. Removed and replaced the valve.Also created a drain loop to prevent the unit from siphoning.Unit now operates as designed.No leaks observed at the time of service.Job complete
Near Manor, TX 78653
Scott
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on for dishwasher not draining. Found knock out still in place on disposer . Knocke plug out . Ran diagnostics all checked normal . No water leaks detected at time of service job complete .
Near Gatesville, TX 76528
Jonathan
Job Details: 04/21/2020
OVEN WHIRLPOOL WFE361LVS0 Arrived on site for range that was sparking. Inspected unit and work area. Removed back cover and was unable to find burn marks around control or infinite switch is. Plugging it in and immediately got a spark coming from the terminal block area. Found electrical cord completely detached on the L one circuit and grounding at the base of the chassis. See photo. Advise customer to replace his plug and unit should work as designed. Call complete.
Near Austin, TX 78724
Jacob
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW4815EW0 Arrived onsite to replace control board. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement all interior LEDs are working properly, job complete"
Near Leander, TX 78641
Lou
Job Details: 04/21/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "arrived on site to inspect ice machine leaking from underneath. Upon further inspection, I placed the unit in diagnostics and tested. The unit operated as designed. I removed the reservoir drain cap and allowed the water to drain into the external drain pump. I could see a small amount of water at the back of the unit. Pulled the unit from the cabinet and found that the drain hose wasn’t properly installed and was leaking when the drain pump came on. I reinstalled the hose and tightened the clamp and retested. Unit is operating as designed. No water leaks observed at the end of testing, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previous diagnosed parts. Gained access to the fill valve. I replaced the failed hose with a new one. Inspected fill hose for any cracks or holes, fill hose looks good. Reassembled the unit and ran a test cycle. Unit operated as designed with no water leaks. Job complete."
Near Waco, TX 76705
Jonathan
Job Details: 04/21/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced main harness and installed new plug. Tested unit and unit is working as designed. Call complete.
Near Austin, TX 78723
Scott
Job Details: 04/20/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA "Arrived on site ,removed doors . Reinstalled doors after movers put fridge and hooked up water on second floor . All doors sealing and nothing unusual with unit . No water leaks detected at time of service .
Near Austin, TX 78703
Luis
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL ED5FHEXTS00 "Arrived on site for defective icemaker. Found frozen fill tube,defrosted fill tube,Installed a new icemakerran icemaker through a cycle water filled icemaker.
Near Salado, TX 76571
Cliff
Job Details: 04/20/2020
COOKTOP KITCHENAID KCED600GBL01 Arrived on site to diagnose a cooktop with a damaged glass assembly. Tested unit and found no failures to glass only surface markings present. Advised homeowner on cleaning procedures and preventative measures. No further repairs are needed at this time.
Near Austin, TX 78739
Leonardo
Job Details: 04/20/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site to replaced filters. Replaced filters test unit and unit test good
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
MICROWAVE WHIRLPOOL KHMC1857WSS0 "arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and the unit failed to heat the water. I removed the unit from the wall and removed the cover and found where the magnetron was bad and had damaged the wave guide.. Unit was reassembled and put back on the wall and left unplugged for safety. Job completed."
Near Austin, TX 78758
Wesley
Job Details: 04/20/2020
RANGE WHIRLPOOL WFE505W0HB2 Arrived on site and found unit in warehouse with no power testing ability. Replaced control based on described symptoms. All checks good.
Near Pflugerville, TX 78660
Andy
Job Details: 04/20/2020
DISHWASHER MAYTAG MDB4949SDZ0
Near Pflugerville, TX 78660
David S
Job Details: 04/20/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not draining. I inspected unit and work area. Was unable to put the unit into diagnostics, I power cycled the unit and still wouldn’t work. I unplugged the control and replaced it in. Let me into diagnostics, tested drain pump and would not drain. In than tested he other functions of the unit and non would work. I checked voltage from the control board for the water valve tests and got no voltage. I replaced the drain pump and control board. Ran unit through a test cycle, unit filled, agitated, drain and spun. Unit is working as designed.
Near Round Rock, TX 78665
David S
Job Details: 04/20/2020
RANGE WHIRLPOOL SF315PEPB2 Arrived on site for oven door falling to pieces. Inspected unit and work area. Found oven door in pieces.Job complete.
Near Austin, TX 78759
David
Job Details: 04/20/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to install previously diagnosed bellow to resolve form bellow issue identified in previous visit. Installed new bellow and verified all is working as designed. Call complete.
Near Austin, TX 78726
David
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to diagnose ice building in FC. Performed diagnostic and found that the issue is due to a clogged drain. Using a clothes steamer I melted down all the excess ice and cleared out the drain. Per tech line forced a screwdriver in from the bottom, and popped out some sort of red plastic cap that had blocked the drain. Drain is now clear, pics in SD mobile. All is working as designed. Call complete."
Near Georgetown, TX 78626
Chase
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Arrived on site to check refrigerator for rolling out when doors are opened. Lowered leveling feet and leveled doors. All functions check good, job complete"
Near Austin, TX 78723
Leonardo
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDFE104DWH5 Arrived on site to test u it for unit not washing. Test unit and found bad wash motor. Replaced wash motor test unit and unit won’t let me get in to diagnostics will need to order new control board W11305293 rescheduled for Wednesday ; ordrng 1 W11305293 (CONTROL BOARD )
Near Georgetown, TX 78633
Cliff
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerator evaporator fully frosted but no cooling in the freezer section. This is due to failed user interface control not cycling the unit. Replaced user interface and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Maxwell, TX 78656
Noah D
Job Details: 04/20/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TB "Arrived on site to inspect fridge for not cooling fridge, upon inspection found the chute for air to fridge was filled with ice due to frost buildup from air gap, instructed customer to unload freezer a bit to close gap, retested all part, no problems found. Complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW8200YW0 "Arrived on site and tested operation. Found popping sound when unit agitates and grinding sound when in spin. Attempted to remove wash plate to replace bearing and found wash plate bolt is seized in drive shaft. Used penetrating oil and impact to attempt to remove and the bolt will not budge and is rusted. Unit will require new outer tub, filter, screw, basket, wash plate and bolt to repair. Office to get AUTHO for repair; ordrng 1 AUTHO (AUTHO) and 1 W10222008 (filter) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WP8533928 (screw) and 1 WPW10076270 (screw) and 1 WPW10380698 (washplate)"
Near Pflugerville, TX 78660
David S
Job Details: 04/20/2020
MICROWAVE IKEA IMBS104GSS00 Arrived on site to install previous diagnosed parts. Gained access to the cavity thermostat and replaced thermostats and wiring harness for the thermostat. Reassembled the unit and tested for heating. Unit heated up a cup of water. Reinstalled unit into the cabinet. Fixed the clock on the microwave. Job complete.
Near Lockhart, TX 78644
Robert
Job Details: 04/20/2020
WASHER MAYTAG MVWC465HW2 Arrived on job for noise complaints. Found the gearcase and drive pulley cause of noise. Will need to bring washplate just in case. ; ordrng 1 W10721967 (drive pulley) and 1 W10919191 (washplate)
Near Round Rock, TX 78665
David S
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes. Out unit into diagnostics and found fault code F4E3 wash motor fault. I checked the connections, all looked good. I also checked voltage from the control board to the motor, and was showing good voltage. I called techline and spoke with Chris SR# 7727618640 advised of the situation. Replaced with new pump and motor. Tested the unit and the motor wouldn’t engage. I replaced the control and tested the unit. Unit still didn’t active. Checked voltage from the control to the motor and it is getting good voltage. I will have to return with a new pump and motor W11085683 and wiring harness W10834761 to complete the repair.; ordrng 1 W10834761 (WIRING HARNESS) and 1 W11085683 (PUMP AND MOTOR)"
Near Briggs, TX 78608
Cliff
Job Details: 04/20/2020
REFRIGERATOR GE GFE28GELDDS Arrived on site today with no say refrigerator that is not cooling. Tested unit and found failed start relay on compressor. Replaced relay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 04/20/2020
OVEN WHIRLPOOL WOD51EC0HS01 "I placed unit in diagnostics and checked error codes and there were none. I tested the Bake and broil functions and could hear the control relays clicking, but the unit did not heat. I pulled the unit from the wall and inspected the controls and retested and found the relays were bad. I removed and replaced the main ACU and retested the unit and it is operating as designed. Job completed."
Near Austin, TX 78730
David
Job Details: 04/20/2020
MICROWAVE JENN-AIR JMW2430DS01 "Arrived on site to diagnose MW oven combo with F2E1 error for stuck key. Performed diagnostic and was not able to get any buttons to barely work before message would pop and lock out. Customer tried power cycling several times and no change. Replaced panel and retested. Set clock and date, and tested all functions. All working as designed at this time. Call complete.
Near North Rim, TX 78641
Lou
Job Details: 04/20/2020
DRYER MAYTAG MEDB855DC4 "arrived on site to inspect its something stuck in the lint trap. Upon further inspection, I removed the lint trap and found a clothing item stuck in the blower wheel. I attempted to remove it through the lint trap door, but it was wedged in between the blower wheel and housing. I disassembled the unit and removed the clothing time and reassembled the unit and tested it. Unit is operating as designed. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 "arrived on site to inspect microwave not heating. Upon further inspection, I tested the microwave by placing a cup of water inside and turning on for 30 secs. At the end of time, the water remained cold. I will need to replace the magnetron, capacitor & diode to complete repairs. I am ordering the magnetron and will return with prescreened parts. Also will order a CNOTE-AUTHORIZATION & OFFICE TO SCHEDULE RETURN SERVICE. Unit left unplugged for safety.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10754299 (magnetron)"
Near Hillsboro, TX 76645
Jonathan
Job Details: 04/20/2020
RANGE FRIGIDAIRE FGEW3066UF Arrived on site for oven that was flashing an F 45 code. Inspected unit and work area. Place unit in a normal big cycle and the code popped up within 30 seconds of the bake. Tested fan and fan and fan not running. Replaced fan motor assembly and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78757
Luis
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Weak air flow from ice box fan,installed a new ice box fan. Ran diagnostics fan would power on and off,disconnected deli control,deli control lights up and works,after disconnecting deli control fan would stay powered on. Tapped into sealed system to check pressures for possibly not cooling correctly,pressure reading 0 for freezer. CNOTE!!;
Near , TX 78634
David S
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for oven not heating properly. Spoke with customer about what’s going on with the oven. She stated that sometimes it works and sometimes it isn’t, the issue seems to be intermittent. They have had an electrician come out and check the breaker and plug, because of other power issues in the home. I am replacing the control board due to it being an intermittent issue, and the sensor because when I did a temp check it my air probe was showing 450 when the oven sensor was showing 250. Job complete."
Near Georgetown, TX 78633
Chase
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site and replaced fresh food drain pan. Reassembled unit and informed customer that shelves were actually not in correct position and could fall. Customer wanted to leave current setup. Job complete
Near Round Rock, TX 78664
Andy
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for refrigerator not cooling. Upon arrival customer informed that issue is RC door sealing issues and some condensation in RC. Tested and inspected unit and found warped RC door ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10599404 (dor-fip) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Taylor, TX 76574
Andy
Job Details: 04/20/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop error codes and some burners not operating. Tested and inspected unit and found failed module. Will need to replace and program. Due to oven placement under unit will need 2 man. Authorization needed. Office to schedule return trip.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED )
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
WASHER MAYTAG MVWB855DC0 Arrived to inspect washer not powering on.Customer advised the issues happened last week during a bad storm.Ran diagnostics test mode and unit tested as designed.Calibrated and even ran a normal wash cycle.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Kempner, TX 76539
Al
Job Details: 04/20/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect range not heating.Confirmed the complaint and checked the terminal block and voltage at the outlet.Found the control was defective not allowing the unit to heat.Removed and replaced it.Reassembled and unit tested as designed and began heating.Customer satisfied Job complete
Near Pflugerville, TX 78660
Chase
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced faulty compressor, SUV driver and access valve. Vacuumed system, charred with 5.5 oz R134A. Ending pressures 125 high and 3 low side. All checksvgood, job complete"
Near Lorena, TX 76655
Jonathan
Job Details: 04/20/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator that won’t make ice again. Inspected unit and work area. Found that icemaker has been making ice but customer showed me a video of water pouring out of the ice chute. I tried to jumper the ice maker and was unable to do so. I called Techline spoke to Adrian SR# 7727561820. He had me run several tests but had me fasten the fill tube with permagum and had me run a harvest. Found ice maker stuck on several pieces of ice and ice maker over filled with water. He advised to replace the icemaker again and to call back if further issues persist. Replaced ice maker and tested unit. Unit is working as designed. Call complete.
Near Red Rock, TX 78662
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived on job for complaints of washer not starting. Door switch not working. Replaced button switch no change. ; ordrng 1 WASHERDOORSWITCH
Near Austin, TX 78745
Kevin
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW4800BQ1 "Arrived on site and inspected washer and found saved error codes for Shifter fault, motor fault. Set washer into a diagnostic cycle and it completed all manual functions properly. Ran an automatic test cycle and it completed properly. Ran a calibration cycle and it completed properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to replace main harness. Replaced harness could not test unit because unit needs new power cord. Maintenance will replaced power cord.
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
WASHER MAYTAG MVWB855DC3 "customer advised that the cold water doesn’t dispense from the valve. Placed the unit in diagnostics showing error codes F3E2, F0E4, F8E1, & F0E3. Cleared the codes and continued with failed to dispense water in the warm water mode. I removed and replaced the inlet valve and calibrated and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Briggs, TX 78608
Cliff
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG505M0BS Arrived on site to diagnose a range with a loose panel. Found screws for front panel not fully tightened during manufacturing. Tightened screws and tested unit. Found all is working properly at this time.
Near Riesel, TX 76682
Jonathan
Job Details: 04/20/2020
COOKTOP JENN-AIR CVE4370B "Arrived on site for cooktop that is not heating. Inspected unit and work area. Tested unit and found metal cooktop burners wire harness singed and burned at terminal block for middle burner pan. Also found larger cooking element on top right burner broken and not heating. Unit will need wire harness, terminal block, and large heating element for full repair.. ; saved tckt"
Near Austin, TX 78727
Wesley
Job Details: 04/20/2020
OVEN WHIRLPOOL GBS277PDS7 Arrived onsite and offered rebuild board to correct unit from auto locking and cleaning during a regular bake. for overheating issue.
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 Arrived to inspect French door refrigerator issues.Customer advised the failure no longer exists
Near Austin, TX 78704
Leonardo
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not starting. Test unit and found bad door latch. Replaced latch test unit and unit working as designed job complete.
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
OVEN WHIRLPOOL WOC54EC0AS03 "I found streaks from food that had been spilled, on the glass inside the door. I removed the door and disassembled it and cleaned the inner door glass. Reassembled the door and placed it back on the unit. Job completed."
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS325FMNAM01 Arrived to inspect side by side refrigerator not cooling.Confirmed the complaint and found the compressor powered on for approximately seven seconds then cut off.I removed and replaced the start device and unit continued to do the same ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 HOURS ) and 1 WP2188823 (EVAPORATOR ) and 1 WPW10463858 (COMPRESSOR )
Near Austin, TX 78732
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of unit leaking at water line fitting under freezer door. I replaced fitting from truck stock, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found failed door switch. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2020
RANGE JENN-AIR JGS8750BDS Arrived on site to test unit for panel not working. Found bad panel and advised customer can’t test oven to see if starts or not.
Near Austin, TX 78754
Scott
Job Details: 04/20/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit still making knocking noise . Customer had Vidio of noise . Ran diagnostics all checked normal , found some oil on gear case . Replaced gearcase . Ran calibration and test wash . All checked normal . No water leaks detected at time of service. Job complete."
Near Austin, TX 78733
Kevin
Job Details: 04/20/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer is squealing during operation. Disassembled dryer and used repair kit to replace all interior parts. After replacement dryer is now quiet again, removed all lit from interior, job complete"
Near Belton, TX 76513
Jonathan
Job Details: 04/20/2020
ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived onsite for ice machine that won’t make ice. Inspected unit and work area. Tested unit in service diagnostics and found recirculation pump grinding and low water flow with a loud buzz coming from the fill valve. Replaced recirculating pump and valve and tested unit. Unit is working as designed. Call complete."
Near Round Rock, TX 78664
Wesley
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and replaced wiring harness. No change in symptom of powerless pantry ui board. Based on prior diagnosis motioning to designate the wiring issue to be in the foamed in cabinet
Near Kingsland, TX 78639
James
Job Details: 04/20/2020
OVEN JENN-AIR JJW3830DP02 Arrived on site and tested operation found upper oven lights not working. Found upper sockets shorted. Installed new lights and tested operation found unit working properly. Job complete
Near Uhland, TX 78640
Robert
Job Details: 04/20/2020
RANGE FRIGIDAIRE FFEF3012UBC Arrived on job for complaints of f10 code. Confirmed code and replaced control and sensor. Sensor wire damaged but measured in range. So I replaced both.
Near Kingsland, TX 78639
James
Job Details: 04/20/2020
REFRIGERATOR ELECTROLUX EI32AF80QSE Arrived on site and tested operation found ice maker failed. Installed new ice maker and tested operation found unit working properly. Job complete.
Near Buda, TX 78610
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for customer complaint of unit leaking, found drip pan and drain extension need replacing. Ordering parts.; ordrng 1 W10836964 (pan-drip) and 1 W11084807 (extension)"
Near Austin, TX 78750
David
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to follow up on refrigerator that was not cooling in RC. Performs diagnostic and checked damper as well as thermistors. Found damper works fine in diag mode. Tested thermistors and they are also ready the same temps I verified via thermocouple. FC at -22, RC at 58. Called and spoke to Austin at tech line. Verified main PcB is the brain, and they recommended we replace it again. In addition replacing the UI board as well. Thermistors are good and reading fine, so there has to be an error in the controls. Office to reschedule since I can only schedule them,.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)"
Near Dale, TX 78616
Leonardo
Job Details: 04/20/2020
RANGE GE JS645SL3SS Arrived on site to replace board. Replaced board test u it and unit still not working. Found error code to be cooling fan problem. Found cooling fan stuck with fan wire. Removed the wire from fan test unit and unit test good job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site to inspect dishwasher for not filling, Upon inspection found the dishwasher was not filling with water, pressure switch is open always, ordering parts. Rescheduled for Wednesday. ; ordrng 1 WPW10195039 (SWITCH)"
Near Kyle, TX 78640
Robert
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job for complaints of no ice. Found wires for heater broken. Will need to replace door. ; ordrng 1 LW11034290 (dor-fip)
Near Austin, TX 78748
Kevin
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found it is in a preschool, this washer is not approved non residential and does not have a warranty. Ran a diagnostic cycle and found no errors and no leaking water. There is a large commercial water heater to the left of the washer and found it is leaking and water pooling in front of washer is due to this. Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for refrigerator dispenser issues. Tested and inspected unit and found failed ice maker container. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 04/20/2020
WASHER WHIRLPOOL CAW35114GW1 Arrived to install previously ordered part.Removed and replaced the right end cap.Reassembled and unit now operates as designed.Job complete
Near Hutto, TX 78634
Andy
Job Details: 04/20/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer getting hot when not in use and not starting. Tested and inspected unit and found failed switches and timer. Removed failed push to start switch and timer with little improvement. Ordering needed parts. Left unit unplugged and advised customer not to plug in as it is a hazard. Office to schedule.; ordrng 1 279827 (motor!dryer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10562712 (swtch-temp) and 1 W10563094 (switch) and 1 WPW10476828 (cntrl-elec) and 1 WPW10627711 (relay-pts)
Near Granite Shoals, TX 78654
James
Job Details: 04/20/2020
RANGE GE JTD3000SN1SS Arrived on site and installed new control. Tested operation and found unit working properly.
Near Austin, TX 78739
Leonardo
Job Details: 04/20/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace all parts. Replaced all part test unit and back burner still the same job complete.
Near Austin, TX 78759
David
Job Details: 04/20/2020
WASHER SAMSUNG WF405ATPASU/A2 "Arrived on site to diagnose washer that customer said was making some banging noises and loooping in spin cycle at random. Performed diagnostic and cycle checks. Tested unit with high speed spin and could not find any excess vibration or noise, basket is tight and suspension is still rigid and not Sloppy. Customer did inform me that they do see a SUDS message, which does indicate oversuds, and the unit will attempt to clear them out, which can result in prolonged cycles. No error codes were present at all. Advised customer to clean the unit using Affresh, and to run some additional hot water cycles to break up any buildup. Call complete."
Near Dale, TX 78616
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for noise complaints. Found the gearcase cause of noise will also need agitator and bolt. ; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator)
Near Austin, TX 78727
Wesley
Job Details: 04/20/2020
WASHER WHIRLPOOL WFW92HEFW "Arrived site and found unit to have f5e2 error only. Reset and found loose connection at lock. Secured connection. All checks good, advised customer of use and care."
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived to inspect ice maker issues on side by side refrigerator.Jumped the ice maker and motor cycled properly.Found the water filter is old and was causing the water filling and dispensing issues.Found the water was frozen in the freezer compartment.Used my steamer to defrost the blockage.Cycled the ice maker again and ice maker filed and was harvesting at the completion of call.Job complete
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FC0 "customer advised that the unit door won’t stay closed during drying cycle. I opened and closed the door and found the latch/strike loose and not holding together. I removed and replaced the strike/latch and tested and the door is operating as designed. No lint observed during service, job completed."