Service History 453 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Austin, TX 78723

Scott

Job Details: 06/21/2022

"Arrived on site for fridge powering off every few mins . Customer has had fridge off while out of town for few days . Powered up unit . Ran diagnostics on heater, fans , compressor, dampener and ice maker . Couldnt duplicate any power failure. No water leaks detected at time of service. Collected 151.54 cc job complete"

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Kyle, TX 78640

Leonardo

Job Details: 06/21/2022

Arrived on site To test unit for unit not washing correctly. Test unit and found unit not getting hot water. Ran hot water at the sink and unit working as designed. Advised customer to clean unit with white vinegar to help the unit. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Buda, TX 78610

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for unit not washing. Test unit and found unit not washing due to wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78748

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found icemaker is off, after resetting icemaker it cycled properly dispensed the ice it had in the tray and refilled with water. Icemaker is working properly, job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the left RC door side UI and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Andice, TX 78628

Kimo

Job Details: 06/21/2022

Arrived onsite for MW wall oven combo showing F6 E8 on display I follow the steps outline in techsheet on page 10. Then I replaced the control W11448962 and tested unit and found unit operating as designed.job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite for dishwasher not holding rinse aid in its dispenser. Upon inspection I found that the dispenser was leaking. I replaced the dispenser and tested unit and found no more leaks and the unit ran as it should.job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new control and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Austin, TX 78749

Kevin

Job Details: 06/21/2022

"Arrived on site and replaced all parts diagnose by previous technician, after replacement confirmed washer is operating properly by running a diagnostic cycle, job complete"

We serviced a

JENN-AIR RANGE

Model JDRP548HM01

Near Lakeway, TX 78738

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for right rear burner not igniting. Test unit and found clogged orifice. Cleared orifice and replaced burner head test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ2

Near Austin, TX 78756

Wesley

Job Details: 06/21/2022

"Arrived onsite for new f27 error code and non functioning machine following belt replacement. Replaced microcomputer, and symptom unchanged, replaced wl switch and symptom eliminated. Unit is now operating as designed. WL switch replaced within the year making the cause of failure fall under one year workmanship and parts warranty. Call back status honored and no further charge for service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Austin, TX 78736

Luis

Job Details: 06/21/2022

"Arrived on site for no ice. At time of visit ice bin full,ran diagnostics all test passed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Austin, TX 78739

Justin

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed parts, I installed the UI and then tested the unit. I found it still had the same issue. Due to this I also installed the paddles. I then tested the unit and it was no longer dispensing water when calling for ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78745

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found is unplugged, after reconnecting the power compressor will run for a couple of minutes and then start device trips. Replaced start device and this had no positive affect. Compressor will need to be replaced. Before rescheduling ensure refrigerator is still at location. This business has a good relationship with retailer and theres a high chance they might just swap it out."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Austin, TX 78757

Wesley

Job Details: 06/21/2022

Arrived onsite for overfill switch tripped and found suds leak. Cleared and dried water. Instructed customer on issue and advised on using less soap to wash to avoid future incidents. All checks good.

We serviced a

KITCHENAID OVEN

Model KEBS247DBL8

Near Austin, TX 78759

Wesley

Job Details: 06/21/2022

Arrived onsite and assisted with disassembly for door cleaning and replacing the upper door latch for the customer with a latch the customer had purchased. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78738

Luis

Job Details: 06/21/2022

Arrived on site for no ice. Found icemaker tray warped ran diagnostics icemaker failed. Replaced icemaker ran diagnostics all test passed ran fill test passed.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Austin, TX 78738

Luis

Job Details: 06/21/2022

"Arrived on site for no ice. Ran diagnostics pump not sending power to valve,ran valve weak to no water flow,replaced defective pump and valve,ran diagnostics all test passed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lakeway, TX 78734

Luis

Job Details: 06/21/2022

"Arrived on site for water leaking. Found frozen drain in fresh food section causing water to leak from fresh food compartment to floor,removed compressor cover,removed extension tube,ran water through tube found obstruction in extension drain tube. Replaced drain tube,defrosted fresh food drain,checked water flow good.

We serviced a

LG DRYER

Model DLE3500W

Near Hutto, TX 78634

Cliff

Job Details: 06/21/2022

"Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley, 1 roller, and belt worn and replaced all 3 parts. Tested unit and found all is functioning properly at this time."

We serviced a

KITCHENAID OVEN

Model KOCE500ESS11

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to inspect microwave/oven wall combo unit not working. Upon further inspection, I found the display blank and no keys responding. Checked the breaker and found it to be a GFCI breaker and it was tripped. Cycled power to the unit and checked error codes in diagnostics and found F6E4. I pulled the unit from the wall onto my dolly and tested all components at the back of the unit. All parts checked good. I cleared the code and tested the unit in Bake at 350 degrees and while testing voltage readings to the elements, the breaker tripped again. I removed and replaced the main control and cycled power to the unit. Retested and the breaker tripped again. I recommended that the customer have their builder replace the GFCI breaker and if they continue to have issues with the unit to call it in for service. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range that is tripping the breaker. Tested all parts and components and checked all wiring. All is working properly at this time. Advised customer on findings and that appliances were not intended to be put on gfci or afci circuits as intentionally ungrounded parts can cause the circuit to trip.

We serviced a

KENMORE WASHER

Model 11028132411

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to replace previously ordered parts for washer. Replaced valve and all is working properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for door not opening, tested unit found as soon as you plug the unit back in, the drain pump turns on and will not turn off, water level switch failed, customer stated that she has extended warranty but could not provide proof, replaced parts unit unlocked advised customer not to over load unit due to same issue may occur, unit is running as designed,no leaks detected job complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID308HPS00

Near Briarcliff, TX 78669

Luis

Job Details: 06/21/2022

"Arrived on site for noise complaint,adjusted tubing,ran diagnostics no odd noise,ran unit through a normal operating cycle no noise present"

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

"Arrived onsite for f2e1. Reset and cleared error code and unit is operating properly without recurring symptoms. Advised tenant that in event of repeat failure, the control/console assembly would need to be replaced. All checks good. Unit is now operating as designed."

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

Arrived onsite and found unit had been operating with leaky valve. Replaced valve to repair. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JS

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

Arrived onsite for heat fracture. Arrived onsite and repaired unit by replacing the cooktop. All checks good. Advised customer on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for water leaking. Found frozen drain causing water to leak,removed compressor cover,disconnected drain extension,checked water flow through extension failed obstruction in extension tube,replaced drain tube extension informed customer she will need to defrost unit to clear drain.

We serviced a

WHIRLPOOL DISHWASHER

Model WRS325FDAM02

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for no ice production, tested unit found ice maker completing cycle but not asking for water, customer accepted, replaced ice maker, ran diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for excessive shaking, put unit through diagnostics cycle found no stored error codes, all components tested good, put unit into spin cycle no excessive vibration detected, customer stated that some times a error screen pops up , advised customer if issue returns to take pictures and videos, at this time unit is running as designed no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 06/21/2022

Arrived on site for washer not filling correctly. Upon arrival found no errors in diagnostics. Found cutoff knobs to fill l8nes wouldnt shut water off to safely remove fill lines and check for pressure and recommend to customer to get plumber out for cutoff valves. I then ran a diagnostics tests as well as a normal and heavy duty cycles. Found unit could fill accordingly to predetermined input settings. Instructed customer on use and care guide manuel and the washers energy efficiency and water saving programming and how to get the tub filled with best results. Unit functioning as designed with no leaks present at time of service. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for not dispensing ice. Found ice obstruction in ice chute,removed bin removed obstruction in chute,tested ice door operation good,ran diagnostics all test passed changed defrost setting to basic."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Berlin, TX 78155

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for broken glass, tested unit found outer glass broken, called safety and presented my findings, got authorization to proceed with repair, replaced glass, unit now functioning as designed job complete"

We serviced a

LG REFRIGERATOR

Model LFXS26596S/11

Near Seguin, TX 78155

Andrey

Job Details: 06/21/2022

"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, put it into diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Killeen, TX 76549

Tyler

Job Details: 06/21/2022

Arrived on site for microwave needing previously diagnosed ACU. Upon arrival installed required part. Reassembled and tested unit. Found surface light fully functioning as designed. Call complete

We serviced a

KITCHENAID OVEN

Model KEBS277BSS01

Near Austin, TX 78726

Matthew

Job Details: 06/21/2022

"Arrived onsite for double wall oven not powering on. Upon arrival found that after unit was relocated after remodel, unit would not power on. Customer stated contractor had tried replacing multiple parts but did not have any luck figuring out the issue. Pulled unit and inspected. Found parts to trim missing and miscellaneous screws left inside of unit. Wire harness to control were not secured. Secured connectors and tested. Found that unit is missing L1. Traced error back to wall outlet. Getting 240 vac across but Loss of L1. L2 has full 240vac but L1 had 0vac. Customer will need to seek electrician to resolve the issue. Notified customer of missing trim, miscellaneous screws and poor repair made previously. Customer will contact electrician."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS3

Near Austin, TX 78730

Matthew

Job Details: 06/21/2022

Arrived onsite for refrigerator making noise after filter was replaced. Upon arrival inspected unit. Found noise apparent. Only when filter was inserted. Used bypass top and water was flowing. Recommended replacing reservoir assembly due to faulty head. While under repair found house valve for refrigerator leaking. Notified customer and took pic. Customer will need to contact a plumber to resolve the issue and avoid water damage. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model UXL6036YSS0

Near Austin, TX 78730

Matthew

Job Details: 06/21/2022

Arrived onsite and found switch housing face broken. Replaced housing and mounted. Unit is functioning properly. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JS42SEDBDA

Near Austin, TX 78731

Matthew

Job Details: 06/21/2022

Arrived onsite to replace previously diagnosed parts. Replaced compressor inverter. Powered unit and compressor did kick on. Customer placed bottle of water in freezer and will monitor temperature. Will take min 24 hrs to reach temperature.

We serviced a

LG REFRIGERATOR

Model LFXS29766S/00

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site. Replaced compressor,drier and control,updated control vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.

We serviced a

GE DISHWASHER

Model GDT635HSR3SS

Near Seguin, TX 78155

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for tripping breaker, customer stated that they have replaced the unit 3 times and its doing the same thing, in dry boost and steam boost it trips breaker, heater reading at 14.3 olms all components tested good, since its has been tripping for a while the breaker has lost its strength, recommend replacing breaker and if that does not fix it, return with control and heater if necessary, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM00

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found control not cycling defrost properly. replaced control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Pflugerville, TX 78660

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range with a clock not working. Found several parts of the 7 segment displays not working and replaced control. All is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Pflugerville, TX 78660

Cliff

Job Details: 06/21/2022

Arrived on site to replace upper rack due to rust. Replaced rack and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Pflugerville, TX 78660

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range that is not baking. Found bake ignitor wire pinched in wall of unit. Rerouted wiring and all is working properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Round Rock, TX 78664

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a dryer that is making unusual noise. Found rollers worn and replaced both rollers. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Austin, TX 78735

Justin

Job Details: 06/21/2022

Arrived on site for a dryer making an abnormal noise. I tested the unit and found a loud squeak. I gained access to the inside of the unit and found the pulley wheel bad. Upon further inspection I found significant lint build up in the unit. I installed the parts and cleaned the unit. I then tested it and found no more abnormal noise.

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Georgetown, TX 78628

Lou

Job Details: 06/21/2022

"Arrived on site to inspect refrigerator not making ice and not dispensing water. Upon further inspection, I tested the water dispenser and it failed. I tested the ice maker and it failed to dispense water into the tray. I disconnected the water tubing at the front l father unit and retested the water dispenser and it continued to fail. I removed and replaced the valve and retested and found the water line inside the FC door was frozen. Using my steamer, I was able to get the line freed and retested the dispenser and it is operating as designed. Retested the ice maker and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID RANGE

Model KICU509XBL00

Near Georgetown, TX 78628

Lou

Job Details: 06/21/2022

"Arrived on site to inspect cooktop burners not working. Upon further inspection, I found the unit flashing F47 error code on the right side. I had the customer sign the waiver of damages when removing glass cooktop. Per service pointer W10556232A, I removed and replaced the module and the UI, and programmed the unit. Tested and unit is operating as designed. I found that there is no ventilation for the unit per installation instructions. I advised the customer of my findings and recommended following the installation instructions or just open the cabinet doors below while unit is in use to allow good ventilation and to prevent further issues/error codes. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the hinge pads missing, I installed pads on both hinges and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID VENTHOOD

Model KXW9736YSS0

Near San Marcos, TX 78666

Andrew

Job Details: 06/21/2022

"Arrived on site to replace blower assembly from previous diagnosis. Replaced blower with capacitor, tested unit, unit now working as designed.

We serviced a

GE REFRIGERATOR

Model DFE28JMHFES

Near Temple, TX 76502

Jonathan M

Job Details: 06/21/2022

"Arrived on site for a refrigerator thats not cooling in the refrigerator section. Inspected unit and work area. The customer noticed that the unit was not recirculating air in the refrigerator section but that the items on the bottom shelf were freezing. I did confirm the customers complaint. Removed the evaporator cover and found a good frost pattern on the evaporator but no functionality of the evaporator fan. Checked voltage going to the fan and found proper voltage.

We serviced a

FRIGIDAIRE OVEN

Model FGEW3045KFB

Near Killeen, TX 76542

Tyler

Job Details: 06/21/2022

Arrived on site for wall oven needing previously diagnosed ACU. Upon arrival installed required part. I then reassembled and tested unit. Found oven could fully heat as designed and no longer having failures. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model R

Near Belton, TX 76513

Tyler

Job Details: 06/21/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirm complaint and found both compartments on arrival at room temp as well as all three fans running and compressor also running with .5 A. Found dryer at room temp with no signs of heat exchange from cond. coil or dryer. I then found both evap coils dryer with no signs of leaks. Found unit has inefficient compressor causing sealed system failure :W10832994, WPW10143759, WPW10608485, W10913906, W11492867"

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Belton, TX 76513

Tyler

Job Details: 06/21/2022

"Arrived on site for Asher randomly turning on and leaking water into tub (per customer on arrival). On arrival confirmed issue and found the following errors in diagnostics: F8E3, F8E3, F8E1. I then disassembled unit and called techline Sr#7733929986. And speaking with techline, narrowed down problEm to faulty inlet valve. Called safety team to report findings. I replaced, reassembled and retested unit. Found no leaks and u it functioning as designed. Call complete"

We serviced a

LG WASHER

Model WM3998HBA

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/21/2022

Arrived onsite for washer not working and it was also making an abnormal noise. Upon inspection I found that the water was not turned on and the shipping bolts where still in. I corrected all of these and tested unit and found unit operating as designed. No leaks. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/21/2022

Arrived onsite for cooktop with far left and far right knobs leaning to the outside a bit. Upon inspection I found the the shaft of the knobs where good. I adjusted the entire assembly to get the knobs to line up as good as I could in the center of the holes. Tested unit and found unit operating as designed. Job complete. No leaks

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Austin, TX 78741

Joe Z

Job Details: 06/21/2022

"Arrived onsite for range leaks gas. Upon arrival test all gas connectors, manifold, and valve with gas sniffer and could not duplicate a leak. Could not contact SAFTEY team due to being after hours. Please assign as a suede to call saftey tomorrow"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS04

Near Georgetown, TX 78633

Vincent

Job Details: 06/21/2022

"Arrived on site for built in refrigerator, inspected unit and work area. CX complaint was ice bin bucket stuck. I inspected icemaker and found it leaking from the bottom causing it to go into the ice bin and clump up all the ice. I removed old parts and installed new ones. I tested unit and its now operating as designed. No leaks observed during service job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Georgetown, TX 78633

Vincent

Job Details: 06/21/2022

"Arrived on site for refrigerator leaking, inspected unit and work area. CX explained refrigerator would leak like every 3 days. I inspected drain tubes and found the one fro the FC not inserted all the way in. I removed and inspected gasket and it was not installed correctly so to help it I put some silicone and fixed gasket and reinstalled tube. Unit is now operating as designed. No leaks observed during service. Job completed."

We serviced a

ROPER WASHER

Model RAX4232KQ0

Near Austin, TX 78747

Joe Z

Job Details: 06/21/2022

"Arrived onsite to install previously diagnosed parts. Replaced gearbox , clutch, and coupling . Test unit and unit operates as designed . No leaks present at this time. Job complete"

We serviced a

MAYTAG DRYER

Model MDE9606AYW

Near Georgetown, TX 78633

Vincent

Job Details: 06/21/2022

"Arrived on site for dryer, inspected unit and work area. Found onethe baffle that had came lose I remounted the baffle. I then removed entire unit to clean all lint . Reassembled and unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Georgetown, TX 78628

Vincent

Job Details: 06/21/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was not making ice and leaking water. Found drain tube clogged, I cleaned drain out and defrosted all the build up ice on the drain pan. Tested icemaker and was harvesting but had low water pressure. Advised CX to replace water valve. Unit is now operating as designed. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Andice, TX 78628

Kimo

Job Details: 06/21/2022

Arrived onsite for wall oven MW combo not heating properly. Upon arrival I performed a temp tested that showed in Preheat the oven gets to 403* and cycles as normal the average temp in oven was about 10* off from set temp of 350* I adjusted temp down by as much and found no other issues with oven at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, TX 78746

Joe Z

Job Details: 06/21/2022

"Arrived onsite to install previously diagnosed parts. Replaced gearcase, suspension, hub, basket,belt, and wash plate. Calibrated unit. Test unit and unit operates as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Round Rock, TX 78664

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Round Rock, TX 78681

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found controls not regulating temperature in rc. Installed new ui and hv control from kit. All is working properly at this time and no leaks were found at time of service.

We serviced a

KENMORE WASHER

Model 110.2682269

Near Georgetown, TX 78628

Cliff

Job Details: 06/21/2022

"Arrived onsite for a washer with the water only trickling in when turned on. Ms stated the water works on hot but not on cold. Ms also pointed out the water break was loose and hanging but also very dirty on the outside and wanted it replaced. I inspected the unit and found the water break clean on the inside but the outside has a lot or rust build up stuck to it because the rear panel was rusted out. I reassembled the washer. I went and started the dishwasher and found the connector at the recirculating pump pump loose so I tightened the connectors and the pump started working.

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS5

Near Georgetown, TX 78628

Cliff

Job Details: 06/21/2022

Arrived onsite for a microwave that is not working correctly and giving close door messages. Mr stated the door latch popped. I found the primary door switch defective and recommended replacing the door switches and interlocks I replaced all the door switches and both interlocks. I tested the unit and it is working as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Bertram, TX 78605

David S

Job Details: 06/21/2022

Arrived on site to replace dishwasher heater per service pointer. I verified the model and serial number fall with in the service pointer. I replaced the heater and tested the unit. It is now working as designed. Job complete.

We serviced a

GE REFRIGERATOR

Model CYE22TP4MEW2

Near Andice, TX 78628

Cliff

Job Details: 06/21/2022

Arrived onsite for a refrigerator that is not making ice or water. I tested water at the triple valve and had none. I tested for water out of the isolation valve and had good flow. The customer had another filter and we installed it and tested the unit. The dispenser is working as designed. The icemaker was working but making small cubes and I explained to the customer it should be fixed also. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS2

Near Liberty Hill, TX 78642

David S

Job Details: 06/21/2022

"Arrived on site for fan making a noise. I inspected the unit and work area.I tested the fan on low, medium, and high. I found no abnormal noise. I gained access to the fan blade and motor and found them in good condition and balanced. The unit is working properly. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/21/2022

"Arrived on site to install previous diagnosed part. Removed failed FC door, installed new and added badge Tested door operation. All tested good, no water leaks detected during service."

We serviced a

KENMORE REFRIGERATOR

Model 795.7999351

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/21/2022

"Arrived on site for refrigerator not cooling. Inspected unit and work area. Measured temperature in FC at 30?. Inspected evaporator and found restriction in evaporator indicating failed sealed system. Will need to replace compressor, filter dryer and update control. Job completed"

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Austin, TX 78733

Joe Z

Job Details: 06/21/2022

"Arrived onsite for error code F47. Upon arrival test unit and RR and LF operate, RR and FR have F 4 7 error codes. Found blown fuse. Called techline for assistance . Tech recommended replacement of module only at this time and to let customers know they need a 5mm air gap on front of cabinet for air circulation. He said that the fuse blew due to and Improper air flow needs a 5 mm of ventilation all the way across length of unit. Tech gave SR#7733929152. Need to replace module .replaced module and test unit by boiling pot of water. Unit operates as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Austin, TX 78747

Kevin

Job Details: 06/21/2022

"Arrived on site and replaced both fresh food doors, customer also requested new handles but cosmetic warranty has lapsed. No further repairs required at this time, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Del Valle, TX 78617

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found customer is still experiencing freezing on the top two shelves of the fresh food section. Found temperature is showing 35 to 37? on the top two shelves. The top shelf is the only space tall enough to have milk gallons, or tall liquid items. Took picture. Spoke with techline and they recommended dropping Refrigerator setting from recommended three bars out to five to two bars out of five on user interface. Techline also recommended that liquid not be set on the top shelf but again there is no other place where it fits, job complete. 7733930087"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Kyle, TX 78640

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found no ice production, found two plastic bags from food items causing Air gaps, took pictures. found ice underneath ice bin keeping it from sitting properly, after clearing ice icemaker will cycle and fill with water. Explained to customer how Air gaps can cause condensation buildup in refrigerator. No further repair is required at this time, sent videos to KB/service management, job complete"

We serviced a

LG WASHER

Model WT7500CW

Near Kyle, TX 78640

Kevin

Job Details: 06/21/2022

"Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement confirm washer is operating normally by starting a diagnostic cycle, it is progressing normally, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to inspect dishwasher control panel not responding and unit making a growling noise. Upon further inspection, I found the unit had just finished a cycle and the start button was flashing. I pressed the cancel button and nothing happened. I removed the outer door panel and found the vent has been leaking water for a while now as there is old water streaks with detergent on the inside of the inner panel (photo). Removed the vent and found where old detergent had made a way for the water to leak over the gasket. The outer gasket on the vent was damaged as well. I disconnected the control panel and closed the door and nothing changed. I found where a liquid substance had leaked onto the control panel and had shorted several keys on the UI; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 WPW10428211 (Vent) and 1 WPW10629158 (UI housing)"

We serviced a

LG REFRIGERATOR

Model LFXS26973

Near Round Rock, TX 78681

Kimo

Job Details: 06/21/2022

Arrived onsite for refrigerator that would not Accept the water filter. Upon inspection I found that the filter wound not lock in place I. The filter housing. Upon further inspection I found that part of the housing was broken off inside the old filter. Well need new housing to complete call; ordrng 1 AKN72949003 (Filter housing)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Burnet, TX 78611

David S

Job Details: 06/21/2022

"Arrived on site for washing machine being loud and controls not responding. I inspected the unit and work. I preformed an encoder test and found some of the functions failed. I ran a spin and found the gearcase howling. I am ordering a control, gearcase, belt and splutch to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 W11116592 (Control) and 1 WPW10006384 (Belt) and 1 W10721967 (Splutch) and 1 W11454734 (Gearcase) and 1 Autho (Autho)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Austin, TX 78748

Kevin

Job Details: 06/21/2022

Arrived on site and inspected refrigerator and found it is not cooling properly. Start device is tripping every couple of minutes. Found compressor external temperature is 117?. Unplug refrigerator and let it cool for a bit and replace to start device. New Start device is still tripping unit will need a sealed system repair. ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, TX 78701

Scott

Job Details: 06/21/2022

"Arrived on site for freezer frozen over . Removed frost and ice . Ran evap and heater ,both checked normal. Found drain frozen over and gasket falling out of bottom of door . Found inner liner separating and not allowing gasket to remain in place . Ordering door FZ, gasket ,drain tubeCalled tech line on freezer liner , was told it just cosmetic Sr 7733934726No water leaks detected at time of service. Call to set return ; ordrng 1 W10776916 (Drain tube) and 1 W10821330 (Door FZ ss) and 1 W10407216 (FZ gasket)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect knob issue. I found all five knobs will require replacement and the control panel as well. The upper panel surround will require replacement due to damage. Office to contact the CX to arrange return service. No gas leaks detected during service. ; ordrng 1 W11165140 (Panel, Manifold) and 2 W11165140 (Valve, LF and RF)s and 2 W11352013 (Valve, LR and Center)s and 1 W11352015 (Valve, RR) and 1 W11026866 (Panel, Control, SS)"

We serviced a

MAYTAG REFRIGERATOR

Model MTB2176HRQ

Near Austin, TX 78705

Scott

Job Details: 06/21/2022

Arrived on site for frost building up in freezer . Found gasket on freezer door failing . Gasket is No longer available. Did silicone gap in liner .

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78753

Scott

Job Details: 06/21/2022

Arrived on site for washer not draining . Found unit with standing water and door locked . Ran diagnostics got long drain code . Go washer unlocked . Found inner bellow slipping off inner basket . And drain not moving any water . Ordering bellow and will replace drain pump at same time . No water leaks detected at time of service. Call to set return ; ordrng 1 W11314648 (Bellow)

We serviced a

GE MICROWAVE

Model JE1860GB003

Near Austin, TX 78739

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for unit sparking inside when unit is in use. Test unit and found unit working from interior due to rust in the cavity. Area is to big to touch up can not do a good repair ; O-emld tckt

We serviced a

GE RANGE

Model JGB918SEK4SS

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite for to install previously diagnosed parts. Upon inspection of unit I found that the harness had separated at the connector at the spark module. I ordered harness. I installed the knob ; ordrng 1 WB18X24485 (Harness)

We serviced a

GE OVEN

Model JT952S0K4SS

Near Austin, TX 78737

Leonardo

Job Details: 06/21/2022

Arrived on site to replace console and control board. Found control board had broken parts in the box and found console membrane cut. Will need to order both parts office to reschedule ; ordrng 1 WB27T10435 (Erc) and 1 WB36T10599 (Console)

We serviced a

LG REFRIGERATOR

Model LFXS30726S/00

Near Dripping Springs, TX 78620

Justin

Job Details: 06/21/2022

"Arrived on site for a refrigerator not cooling. Upon arrival the customer stated the unit has not been cooling, but has been running still. I found the airflow components running and the compressor on. Upon further inspection I found the compressor cool to the touch. I monitored amp draw to the compressor and found it sat on .5 amps with no fluctuation even when the compressor is supposed to have variable speed. This indicates a bad SS. I also found significant mold in the RC. I advised the customer on having a clean working space for the return. Service management to order parts and office to reschedule. ; saved tckt"

We serviced a

LG WASHER

Model WM2501HWA

Near Austin, TX 78738

Justin

Job Details: 06/21/2022

"Arrived on site for a washing machine with no power. Upon arrival the customer stated that when they went to turn it on it was just non responsive. On arrival the customer already had the unit pulled and partially disassembled. I checked voltage at the wall and found it good. I then checked voltage at the filter assembly and found the incoming good, but the outgoing bad. I checked voltage going everywhere else and found none. I then ohmd out the fuse on the filter assembly and found it open. This indicates a bad filter assembly; ordrng 1 6201EC1006T (Filter Assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for no light in freezer and upper section in fresh food. Diagnosed a defective led module,per service pointer W11460554 ordering updated led module; ordrng 1 W11601310 (Led white bezel) and 1 W11601311 (Led chrome bezel) and 1 Lmonly"

We serviced a

MAYTAG DRYER

Model MEDC465HW0?

Near Killeen, TX 76549

Tyler

Job Details: 06/21/2022

"Arrived on site for dryer humming when starting. Upon arrival confirmed issue. Found proper voltage from wall. Found timer and all fuses and stats functioning within manufacturing specs. I then found cause of failure was motor having to be manually turned when activated in order for it to kick over and run. Found no obstructions I the blower housing while on sight. Was able to reschedule customer for 6/28/22 Tuesday to complete repairs with following parts 279827 motor, WP694089 blower. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Austin, TX 78730

Matthew

Job Details: 06/21/2022

"Arrived onsite for smaller oven door not staying open. Upon arrival Called tech line for assistance. Door swinging closed. Tech recommended replacing potential faulty hinges, door is set correctly. Had no results. Tech researched and had no know issues. My personal feeling is either hinges are too strong or the door isnt heavy enough. Tech did parts research and we are ordering the correct parts. Tech believes the wrong part may be sent. Recommended submitting Customer complaint Defective parts. Need to contact engineering . SR#7733935266. Tech believes two of the same hinges are being sent and needs to confirm. Need to research. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Kyle, TX 78640

Andrew

Job Details: 06/21/2022

Arrived on site to replace compressor. Verified compressor was needed. Got all tubes fitted and when I went to crimp drier 5-4 coupler broke in half immediately as of faulty. Unable to complete repair as no more 5-4 in kit. Office to reschedule. ; ordrng 1 W11504445 (Coupler 5-4 NR-MS-00)

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US

Near Austin, TX 78749

Justin

Job Details: 06/21/2022

"Arrived on site for a dishwasher not cleaning dishes and making a weird noise. I put the unit into diagnostics mode and found no stored error codes. I then ran an auto cycle and found the water did not fill very much and the motor never energized. I then put the unit into manual test mode and ran the valve. Per the tech sheet it should fill with several liters of water, but it was barely visible over the filter. I tested the motor and again it never energized. Due to this I am ordering the control, valve, and flow meter to install. We will bring back other parts on order to test the unit after part install. Office to reschedule and get autho.; ordrng 1 DD82-01337B (Control) and 1 DD82-01373A (Flow Meter) and 1 DC62-30314L (Valve) and 1 Autho (Autho)"

We serviced a

GE DISHWASHER

Model GSD4000K00WW

Near Austin, TX 78752

Leonardo

Job Details: 06/21/2022

Arrived on site to replace solenoid. Replaced solenoid test unit and found broken housing pump and control board turning the drain early not allowing unit to drain correctly. Will order new control board motor and housing office to reschedule ; ordrng 1 WD12X10244 (Base spray arm) and 1 WD19X10020 (Housing pump assembly) and 1 WD21X21634 (Control board) and 1 2hour (2 hours)

We serviced a

KITCHENAID VENTHOOD

Model KXD4630YSS

Near Austin, TX 78749

Justin

Job Details: 06/21/2022

Arrived on site for a cooktop to replace the switches. We need to remove the cooktop and found that the cooktop was hardwired into a shared junction box with another 120VAC outlet (pictures on SD). Due to this the customer will have to get an electrician to remove the hardwire to the cooktop prior to service. Office to reschedule. ; O-emld tckt