Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
MICROWAVE GE JVM1540SM2SS Arrived on site for microwave door glass slipped out of place. Tested and inspected unit and found microwave door glass slipped out of place due to failed door. Order needed part. Office to schedule return trip. Left unit unplugged and advised customer not to use due to safety issues Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB56X10706 (microwave door assem)
Near Georgetown, TX 78626
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived onsite for previously diagnosed parts. Upon arrival replaced ice bin and tested. Unit is now running as designed. Job Completed.
Near Austin, TX 78758
Kayman
Job Details: 01/21/2021
RANGE KITCHENAID FFGF3047LSF "Arrived onsite for range with burners not igniting. Upon inspection I found the 2 burners in question RF and RR very greasy and not sparking when trying to ignite. I removed the cooktop and accessed the spark module. I found no voltage coming out of the module to those ignitors but the others were functioning as designed. The ignitor wires were also frayed. I replaced the spark module, ignitor wires and RR burner head. I re assembled and tested the unit. The unit is working as designed all bringers are igniting and no gas leaks were detected during time of service. Job complete."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in both RC and FC. On time of arrival nothing was running and lights and control panel are working. Inspected deli control and disconnected and found same results. Performed diagnostics mode and found all components activating in test mode. Gained access to main control and removed pin P14. Powered unit up and all was running. Connected P14 and found all running. Found possible surge that created a miscommunication or DC component shorting out. Tested all DC circuits and voltage was correct. Recommend put unit on surge protector. All tested good, no water leaks detected.
Near Austin, TX 78741
Leonardo
Job Details: 01/21/2021
DISHWASHER GE GDT530PSD4SS Arrived on site to replace spray arm. Test unit and unit not making any noise. Job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven not heating. Upon inspection I found the touch screen has ripples in it. I cycled power but the ripples remained. I tested the oven sensor and it tested good. I tested the bake element for continuity and it passed. I tested voltage at the bake and broil relay and got none when called for. Ordering console (W11296171) and Thermostat (WP4449751) for the repair. Office to R/S due to part availability. ; ordrng 1 W11296171 (console) and 1 WP4449751 (thrmst-fix)
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for washer getting stuck in was and won’t advance. Upon inspection I found a stored error code for long fill or no fill. I ran a diagnostics test and found the cold side of the valve barely dispensing water when called for. And making a humming noise. The lack of correct amount of water will turn the unit off and force flood mode which would be why it’s getting stuck in wash. I replaced the valve and tested the unit again. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for range with front piece damaged. Upon inspection I found the cooktop chipped at the front. I was sent with the manifold panel so I will need to order the cooktop and return ordering. Cooktop(WPW10527866) office ; ordrng 1 WPW10527866 (cooktop)
Near Austin, TX 78735
Kevin
Job Details: 01/21/2021
REFRIGERATOR JENN-AIR JCD2389GES "Arrived on site and inspected refrigerator and found icemaker is leaking water when it fills, icemaker will need to be replaced. Also found Water dispenser switch gets stuck when getting water, switch and pad will need to be replaced in order to correct issue and will also order any surrounding plastic that may fail due to age while disassembling it. ordrng 1 61003124 (Dispenser switch) and 1 61003804 (Pad) and 1 WP61004681 (Housing) and 1 D7824706Q (Icemaker)"
Near Austin, TX 78745
Noah D
Job Details: 01/21/2021
DISHWASHER MAYTAG MDB4949SHZ1 "Arrived on site to inspect dishwasher for leaking, upon inspection found the clamp improperly placed on tubing. Fixed clamp and tested. No leaks found. Complete"
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
WASHER WHIRLPOOL 110.220561 Arrived onsite for washer stopped mid cycle. Customer experienced an off balance load. Error code OB. Unit will shut off and wait for lid to be lifted and load adjusted. Customer has run several loads successfully after incident. Job complete
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
COOKTOP WHIRLPOOL WFC150M0JB0 Arrived on site for range cooktop heating elements not heating properly. Tested and inspected unit and found all operations to be normal. Showed customer service pointer on heating elements and instructed on use and care and practice for best performance. No repairs are needed at this time
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
RANGE KENMORE 790.3260332 Arrived onsite for burners not turning all the way down. Explained to customer that the only true simmer setting is available on the right rear burner. Job complete
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite and found unit operating with failed gear case very noisy. Replaced gear case. All checks good. Unit is now operating as designed.
Near Jarrell, TX 76537
James
Job Details: 01/21/2021
DRYER WHIRLPOOL MEDB765FW0 Arrived on site and tested operation. Customer complaint of unit cutting off shortly after starting sensor cycle and not drying clothes on timed dry. Tested temps and found unit over heating on low temp setting and holding heat even after setting to air dry. Verified element cutting off and not heating during air dry. Inspected vent opening outside and found vent clogged at roof. Recommended customer contact vent cleaning company to clear vent in wall to roof. Recommended not using the unit due to fire hazard. Job complete
Near Kyle, TX 78640
Dona
Job Details: 01/21/2021
DRYER WHIRLPOOL n/a
Near Austin, TX 78730
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KSSO42QTX04 "Arrived on site for no cool. Replaced evaporator,heat exchanger,compressor and drier,found burned out inverter replaced inverter vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure,good checked frost pattern good.
Near Taylor, TX 76574
Jimmy J.
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range rubber seal around cooktop rubber seal around cooktop damaged >>>. Removed cooktop and installed new cooktop. Job completed.
Near Austin, TX 78750
David Z
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose refrigerator that is not producing ice. Checked temps and temps were good. Customer said unit didn’t produce ice for 4 or 5 days. Customer informed me the unit did produce ice that day. I ran several tests and was able to find the ice box fan surging, going from faster to slower, faster to slower. Ordering new ice box fan. Customer had additional videos of the random noise that was coming on on the left side. Ordering ice box fan and condenser fan and frame. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10406719 (shroud) and 1 w11033168 (harns-wire)"
Near Austin, TX 78701
Jacob
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite to replace drain motor to unit. Replaced drain motor. Tested unit. Unit tested good. No leaks at this time. Job complete
Near Austin, TX 78702
Scott
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found one of the track wheels had broken off . Replaced adjusters . All checked normal with dishwasher . Job complete .
Near Round Rock, TX 78665
Wesley
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite and replaced freezer module with part number W11462342 from call number 284195 to complete repair of freezer led failure.
Near San Marcos, TX 78666
Noah D
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM02 "Arrived on site to inspect fridge for defrost error, upon inspection found the fridge working correctly, replaced UI due to defrost time issues. Complete"
Near Austin, TX 78724
Scott
Job Details: 01/21/2021
WASHER GE GHWS8355H0MC "Arrived on site replaced lid lock . Still doing sensing and not advancing . Found clothing under washer . If tub is spun unit will try to sense couple times but then stops . .checked unit profile ,and getting voltage to components . Ordering stator ,rotor , sensor and shifter . Get AUTHO . Call to set return ; ordrng 1 AUTHO and 1 WH05X10014 (SHIFTER ( NLA) ) and 1 WH12X23995 (FPS SENSOR ) and 1 WH39X10011 (ROTOR ) and 1 WH39X20678 (STATOR )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH53520CS1 "Arrived on site for customer complaint of unit not powering on, found fuse was blown, I replaced fuse to test microwave, unit tested good multiple times. Explained to owner that could be switch issues, or high voltage side issues, or just a power surge.
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5300SQ3 Arrived onsite for washer leaking immediately when in use. Upon inspection found leaking from tub seal. Disassembled washer to access seal. Replaced seal and reassembled unit. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator with no cool in RC. Upon arrival customer stated actual issue was that intermittently the unit will lose lights and cooling in RC and FC completely, but the UI will still have lights. He stated he will cycle power and unit will begin working again. I checked temps and found FC at -1°F and RC at 34°F. I then checked the FC evap fan, the thermistors, door switches, ice maker, inverter box, and harness. All parts tested good. Checked voltage at control and it was good. Found no mechanical issues with unit. Advised customer it sounds as though they are having a breaker or power surge issue. Call complete."
Near Jarrell, TX 76537
James
Job Details: 01/21/2021
DRYER SAMSUNG Dv48h7400ew/a2 Arrived on site and tested operation. Found loud bearing noise coming from unit and drum not sealing properly at rear bulk head. Disassembled unit and vacuumed all lint from unit. Inspected rollers and found all rollers have failed and 2 have broken free from support and damaged supports. Installed new support and roller assemblies and tested operation. Unit tests good. Job complete
Near Bastrop, TX 78602
Matthew
Job Details: 01/21/2021
DISHWASHER FRIGIDAIRE FFBD2406NB9B Arrived onsite for start button not operating. Upon arrival the entire panel was off and not functioning. Upon inspection found loose connections at junction box. Secured connectors and unit powered on. Tested unit in diagnostics tested and two regular cycles. Unit is functioning properly. Job complete
Near Austin, TX 78736
Leonardo
Job Details: 01/21/2021
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site to replace switch. Replaced switched test unit and unit still not stopping. Found bad motor and board. Ordering motor board and gear kit office to reschedule. ; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 882699 (GEAR KIT) and 1 W10439651 (MOTOR ) and 1 WP9871824 (BOARD)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2021
OVEN WHIRLPOOL WOD51EC0HS02 "Arrived on site for customer complaint of UI console not responding and shutting off and doors not opening fully, found failed console, and both oven doors not staying fully open. Ordering console and hinges. ; ordrng 1 W11297709 (Console) and 4 W10639067 (Hinges)s and 1 Cnote (Office to reschedule)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not responding and hour glass frozen on display. Inspected unit and work area. Removed console and tested incoming voltage, found within range. Found failed console. Installed new console and tested operation. All tested good."
Near Volente, TX 78641
David S
Job Details: 01/21/2021
OVEN WHIRLPOOL KOCE500ESS09 "Arrived on site for oven leaking hot air. I inspected the unit and work area. I found the bottom vent cover off of the unit. I removed the door and found the bottom of the unit bent outwards. See SD quick pic. I
Near Austin, TX 78728
David Z
Job Details: 01/21/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install control to resolve water level issue. Installed control and calibrated. Retested and all is working as designed. Call complete.
Near Austin, TX 78744
Noah D
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect oven for a damaged panel, upon inspection of given room found no damage, checked with office and checked 201-210 for a damaged console and did not find one. Complete"
Near Cedar Creek, TX 78612
Matthew
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDFE204ESS1 "Arrived onsite for water not getting hot enough in unit. Put unit in diagnostics and found error F7E1 heater not turning on. Heater failed. Replaced heater and tested unit. While testing unit also found that pump and motor was intermittently energizing. Ran a final test before leaving and pump and motor did not energize at all. Will Need pump and motor replaced. Fill valve, drain and heater are functioning.Office to reschedule when part is available. ; ordrng 1 WPW10605058 (pump&motor)"
Near Austin, TX 78738
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for led issues. Found burned out led modules,replaced lower and upper led module on left side of fresh food compartment,all leds working,installed door stop correctly to right side door.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site Afro UI with intermittent failure. Found bad UI and Control. Cycled power off and installed new control. Cycled power on and off again and installed new UI. Cycled power back on and unit is now working as designed. Call complete.
Near Smithville, TX 78957
Andy
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW8100DC0 "Arrived on site for washer error codes. Tested and inspected unit and found failed dispenser, temperature sensor and control.No water leaks present at time of service.
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
RANGE GE JGBS19MEN4BS "Arrived on site for a range panel issue. Spoke with customer and stated issue is when company damaged panel. Upon speaking with customer and inspected all appears normal and customer agrees and feels that no action needs to be taken. No gas leaks present at time of service ;
Near Liberty Hill, TX 78642
David S
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not drying the dishes. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a service cycle and found the unit working as designed. I spoke to the customer about the use of rinse aid and the types of soap to use. I advised the customer to run the hot water at the sink before they run the dishwasher. Job complete. No water leaks detected.
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit with clogged drain hose. Replaced damaged drain hose. All checks good.
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL WFC7500VW2 Arrived onsite to replace parts ordered previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2021
DISHWASHER MAYTAG MDB4949SKZ0 Arrived onsite for unit not powering on. Tested for voltage at junction box on the unit. Was not getting 120v. Flipped breaker. Still had same issue. Let customer know to call the original installers or an electrician to get the issue resolved. No issues at this time. Job complete
Near Volente, TX 78641
David S
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to install previous diagnosed parts. I gained access to the upper rack and found the tines bent properly, and nothing wrong with them. I replaced both the left and right adjusters. I found the second level spray arm assembly damaged and the spray arm missing. I am ordering the assembly to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11174340 (SECOND LEVEL SPRAY ARM)"
Near Kingsland, TX 78639
Cliff
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KURR204ESB01 Arrived on site to install previously ordered parts for refrigerator. Installed new control and found all is functioning properly at this time.
Near Niederwald, TX 78640
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit filling with water even when not in used. Test unit and found fill valve not closing all the way allowing water to come in to unit. Replaced fill valve test unit no leaks present job complete.
Near Austin, TX 78703
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW8000AW0 "Arrived onsite for unit giving error codes. Put unit in diagnostics and got error codes F6E5 CCU and Expansion board, F8E1 no water detected or water entering unit. Let customer know that could be an issue with controls or the level switch is going bad. May need level switch. Ordered parts. Office to reschedule ; ordrng 1 WPW10388229 (cntrl-elec) and 1 WPW10701571 (cntrl-elec)"
Near Austin, TX 78702
Scott
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for stuff freezing on top shelf . Found dampener door hanging up and staying open . Replaced damper . All checked normal. No water leaks detected at time of service. Job complete.
Near Austin, TX 78728
David Z
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose microwave that had a noise and break during usage. On arrival customer showed me that the door had a massive crack in it and the casing had split. Unit needs a new door due to casting flaw. Office to reschedule when door arrives. ; ordrng 1 W11247223 (door/mw)
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW70HEBW Arrived on site for washer error code. Tested and inspected unit and found failed inlet valve. Office to schedule return trip. No water leaks present at time of service
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
OVEN AMANA AER5630BAS0 "Arrive on site for range RF burner not heating. Tested and inspected unit and found failed switch and heating element. Removed failed and replaced with new. Ordering heating element, office to schedule return trip. ; ordrng 1 8523698 (element surf lr-rr) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Belton, TX 76513
Tyler
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW6620HC2 "Arrived on site to install previously diagnosed main control, ui, and valves. After installing needed parts I was able to reassemble and test unit to verify that it is now fully functional as designed. No leaks before during or after repair. Call complete"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
VENTHOOD WHIRLPOOL UXT4130ADS2 "Arrived on site to inspect venthood light not working and unit rattling. Upon further inspection, I found the unit motor housing not secured on the right side. Adjusted the housing and tested and rattling has stopped. I found the light not working. It attempts to come on, but goes to a hertz flicker. Removed the bulb and tested voltage at the socket and got 125V. Found the bulb to be a dimmable LED. Contacted techline and spoke to Joel and advised of the comp,isn’t and my findings. Questioned if the unit can use an LED bulb and Joel advised there’s nothing in the manual that says no, but due to the flickering, he recommended that they use a standard bulb; 120V up to 75W. Provided file #7729783210. Contacted builder to advise of findings and recommendations. Job completed."
Near Leander, TX 78641
Tommy
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for previously diagnosed parts. Upon arrival replaced control. Tested unit. Found light operating as designed with new control. Job Completed
Near Rogers, TX 76569
Tyler
Job Details: 01/21/2021
WASHER MAYTAG MVWB835DW4 Arrived on site to install previously diagnosed water inlet valve. After installing the needed part I was able to reassemble and test the unit and verify that everything is not functioning as designed with no leaks before during or after repair. Call complete
Near Georgetown, TX 78628
Lou
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found ice built up in the FC section from the ice maker leaking water and the fill tube frozen. Removed the evap cover and ice maker and found the water is leaking from the fill tube opening at the top. Removed the fill tube and adjusted it and added a fill tube cover over the fill tube to seal off the opening and tested. Unit is operating as designed. Removed the ice from the evaporator and drip tray and removed the water from the evaporating pan at the bottom of the unit. No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78681
Kayman
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for refrigerator with led lights out. Upon inspection I found the FC LED is out and the RC lights are dim. I also found the mullion was very stiff and not closing properly I am ordering Mullion (W11025614) and returning with the FC module and LED control (W10830288) just Incase. ; ordrng 1 W10830288 (cntrl-elec) and 1 W11025614 (rail-mulln)
Near Waco, TX 76708
Jonathan M
Job Details: 01/21/2021
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site for refrigerator that was not cooling. Inspected unit and work area. Customer advised that the prior company that came out told her she had a compressor issue. Plugging it in and took amp draw off the unit and found the unit pulling 8.78 A. Compressor sounded completely dead. Replace compressor, coupler, and a dryer and vacuumed unit. The unit held a vacuum for 15 minutes. Added refrigerant and unit got to two psi on the low side in 152 psi on the high side. Unit beginning to cool and is operating as designed.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL KMHC319ESS3 "Arrived on site for OTR that was having intermittent UI failure. Upon further inspection I found the turntable would not rotate, but the unit would heat and the UI was functioning. I found a bad turntable motor. I could not recreate the UI issue at the time of service. I let the customer know that we would need to replicate issue to accurately test. I also let them know it could be a UI or a UI/control issue.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer that was not heating. I tested heat and air flow and both tested good. Unit is working as designed. Customer stated they had a power surge a few days ago and yesterday they finally ran a cycle that dried their clothes. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Performed diagnostics mode and found motor running but spray arms not moving. Found diverter blue wires not connected. Powered unit off and connected diverter. Performed diagnostics mode and monitored test cycle. Checked for hot temperatures at element and found heating. All tested good, no water leaks detected. Spoken with customer on user care guide and soap usage."
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found display lights out. Unplugged unit and plugged back in. Found display light and unit running. Informed customer to allow 24 hours to reach proper temperature. All tested good, no water leaks detected."
Near Austin, TX 78747
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site and found both handles are missing, replace them and fridge raider doors are now correct, job complete"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to inspect wall oven/microwave combo microwave door not closing. Upon further inspection, I found that the customer isn’t closing the MW door properly and it does not engage the switches all the way closed. I recommended that the customer allow the door to “slam” shut and the interior light turns off. Placed unit in diagnostics and checked for error codes and found none. No repairs needed at this time. Job completed."
Near Spring Branch, TX 78070
Andrew
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to test unit for not cooling. Unit was plugged in when I arrived. Compressor nor condenser fan was running. Found condenser fan connection was not properly inserted. Secured connection and fan instantly turned on and compressor followed. RC air damper and FC evap fan working as designed. No leaks detected at time of service. Job complete.
Near Hutto, TX 78634
Wesley
Job Details: 01/21/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for unit upper cooling fan error occurring. Also found communication error code. Corrected losse wiring connection from main control to ui. Cleared errors. Tested unit. All checks good. Advised customer on repair. In event of repeat failure return with ui panel and upper cooling fan.
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for the refrigerator not cooling properly. Replaced compressor, drier and added Freon and pressures are good and holding. Complete"
Near Austin, TX 78721
Scott
Job Details: 01/21/2021
DISHWASHER IKEA IDT830SAGS0 "Arrived on site for dishwasher door not closing properly . Found right side of door hinge sitting behind hinge tab ,as well as latch strike bent . Repositioned post back into correct place on hinge packet and bent strike back . Ran test wash all checked normal. No water leaks detected at time of service. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to test unit for not cooling. Found power supply board was receiving proper voltage but not putting voltage out. Upon further inspection found a relay missing. Replaced power supply board, unit is now working as designed. Cond motor, RC and FC evap motors, compressor, and thermistors tested good. No leaks detected at time of service. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to replace rotor from previous diagnosis. Replaced rotor, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Round Rock, TX 78681
Kayman
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH53520CS1
Near Canyon Lake, TX 78130
Noah D
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Arrived on site to inspect fridge for not producing ice, upon inspection found the ice tube frozen over, replaced valve and tested, flow was slow through dispenser, checked filter and flow returned. Complete"
Near Blanco, TX 78606
Brandon
Job Details: 01/21/2021
OVEN AMANA AOCS3040C "Arrived on site to replace missing sensor and failed control, I replaced control, the sensor was not the correct part for this model. I replaced control, I was able to test unit using sensor from a different oven, unit tested good, ordering correct sensor. ; ordrng 1 WPY0314907 (Sensor)"
Near , TX 78738
Robert
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS02 Arrived on job for complaints of uneven cooking results. Tested oven temperature found it a little high. Adjusted temperature and re test.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to diagnose a refrigerator that is not operating properly. Found wiring harness and pantry door corroded and broken. Also noted heavy corrosion on pantry control. Both parts would need to be replaced to complete repairs.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for unit not turning on. Looked at unit. Upon further inspection, found that the plug was not fully inserted into the wall socket. Pushed plug into the wall socket. Tested unit. Unit tested good. No issues at this time. Job complete"
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for ALL THE LIGHTS IN THE TOP SECTION WENT OUT- MID SECTION IS GOOD, NO LIGHTS IN FRZR EITHER. Found Led Module Driver in freezer is faulty. Ordering LED module driver for freezer to return and complete repair.
Near Woodway, TX 76712
Jonathan M
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE770H0FZ2 "Arrived on site for a range that is leaking hot air. Inspected unit and work area. Found outer glass door Boeing and allowing air to escape from the top and bottom. Also found the left door hinge not fully closing all the way. Advise the customer that we would need to replace both for repair.
Near Waco, TX 76712
Jonathan M
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site for a dishwasher that is leaking while in use. Inspected unit and work area. Found leak coming from the pump and motor. Replaced new pump and motor and tested unit. Unit is now working as designed. No leaks were present during operation.
Near Belton, TX 76513
Tyler
Job Details: 01/21/2021
DISHWASHER GE GDT655SSJ5SS "Arrived on site for dishwasher leaking and not draining. Upon arrival I found unit full of water, verified there was no blockages in drain line or disposal area. I found unit would wash and try to cycle as designed but during the drain cycle the drain pump was receiving voltage needed but drain was over heating and not able to get water out. I also verified there was a leak within the motor itself in front of unit. The diverter area of sump was leaking through the o-ring. Will need to return with sump housing diverter and o ring. Office to reschedule once availability of parts is known.; ordrng 2 WD01X22825 (dishwasher o ring)s and 1 WD18X22782 (sump manifold) and 1 WD19X25278 (DIVERTER KIT)"
Near Temple, TX 76502
Tyler
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived on site to install previously diagnosed water inlet valve as well as main control. But arrival I was able to install the two needed parts I’ve been reassembled the unit and verified that the water valve was now getting 120 V to each Sillen Noyd on the valve. This is what I found that now that the water valve is sending the water need it to the filter that the filter itself is no longer sealing properly in housing. I did inform the customer on the best ways to get a new filter for the unit and advise them to replace a filter with a name brand filter needed for the unit. At this point all of the functionality on the unit is functioning as designed though I did inform the customer that because of the filter issue it was very hard to tell if it was causing any ceiling damage to the filter housing but inform them to let us know if something continue to goof up after they replace the filter and if it did then I would recommend we replace the filter
Near Austin, TX 78750
David Z
Job Details: 01/21/2021
COOKTOP KITCHENAID KICU509XSS00 "Arrived on site to install module to resolve error codes on display. Before I installed the module I did some additional voltage tests. I found that there are 2 circuits running through the kitchen and both tie into the cooktop. Checked each leg individually and neither one is providing a full 240, and it also runs the oven and microwave. Advised customer to contact an electrician p, because the voltage spikes to over 265 volts, and then down to 40v. Not installing module until electric issues are resolved.
Near Lakeway, TX 78734
Robert
Job Details: 01/21/2021
DRYER MAYTAG MEDB200VQ0 Arrived on job for complaints of not drying. Found belt and pulley for blower not connected. ; ordrng 1 WP8544739 (pulley-mtr) and 1 WP8544742 (belt)
Near Georgetown, TX 78626
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for previously diagnosed parts. Insane new inverter found new inverter was bad tested to make sure unit was receiving 6 volts dc from control. Returning with New inverter and bringing back control just in case. Office to reschedule.; ordrng 1 WPW10233421 (Starting device)
Near Austin, TX 78738
Brandon
Job Details: 01/21/2021
WASHER LG WM5000HVA "Arrived on site for customer complaint of mold in door bellow
Near Georgetown, TX 78628
James
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and installed new rails. Customer asked to replaced adjusters as well. Installed new adjusters and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
DRYER WHIRLPOOL WED7500GC0 Arrived on site for dryer needing to be double checked due to door opening up to easily after previous repair. Upon further inspection I found that the hinges were starting to bend a bit. Replaced hinges on unit and realigned door to insure unit was closing tight enough. Allowed rent a center employees to double check work preformed to verify integrity of door as operational. Call complete
Near Austin, TX 78750
David Z
Job Details: 01/20/2021
RANGE JENN-AIR JDRP436WP02 Arrived on site for complaint of range not generating sounds or tones when in use. Removed control panel and replaced 2032 battery on UI touchpad control and retested. Tones were back and normal.
Near Austin, TX 78705
Leonardo
Job Details: 01/20/2021
DISHWASHER MAYTAG MDB8969SDM0 Arrived on site to replace console. Replaced console test unit and unit test good job complete no leaks present all buttons working
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
RANGE WHIRLPOOL WFE505W0HB0 Arrived on site for range needing previously diagnosed parts. After installing all needed equipment I was able to reassemble and test over functionality of range. Unit now working as designed call complete.
Near Austin, TX 78729
David Z
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed parts. Wired in new module and retested. All lights are now on and working as designed. Sealed liner with silicon and foil tape. All is working as designed. Call complete.
Near Austin, TX 78726
David Z
Job Details: 01/20/2021
COOKTOP JENN-AIR JED3430GB01 "Arrived on site to diagnose cooktop with burner not properly functioning. Customer showed me right rear burner inner element was not running, only outer ring. Checked element and found break in the inner track. Replaced element and retested. Unit is now working as designed. Call complete."
Near Round Rock, TX 78681
Tommy
Job Details: 01/20/2021
DRYER MAYTAG IED4300SQ0 Arrived onsite for previously diagnosed parts. Upon arrival replaced thermal fuse and tested. Found unit door switch was also broken ordering new door switch.
Near Burnet, TX 78611
Cliff
Job Details: 01/20/2021
DRYER HOTPOINT HTDX100EMWW Arrived on site to install timer knob for dryer. Replace part and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/20/2021
WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washing machine that will not start. Found lid assembly broken at hinge preventing lid from closing properly.
Near Belton, TX 76513
Tyler
Job Details: 01/20/2021
WASHER WHIRLPOOL LSR5233AW0 Get on site for washer not draining out the water or advancing pass the fill cycle. Upon further inspection I found that the timer was receiving 120 V and the rest of the unit was receiving the proper 120 V from the timer after disassembling the unit further I was able to trace down that the motor was getting power but the motor was starting to overheat to the point that you couldn’t even disassemble the motor to inspect then turn the unit off and let the motor cool down and when I did I was able to take it apart and find out that the motor had caused the Cupler to crack and half a melt between the age of the unit and the heat coming off the motor that just cause natural wear and tear this intern also has been putting stress on the transmission which has cracked and started leaking oil. I did inform the customer of my findings after verifying that the lid switch in timer is still functioning. replace it. Call complete
Near Austin, TX 78729
David Z
Job Details: 01/20/2021
WASHER LG WM3360HVCA Arrived on site to follow up on washer leaking when in use. Checked unit and found obvious soap trails running down the back of the unit from the overflow drain. Ran unit on dry cycle with no soap and found a very Large suds buildup. Suds are running out the drain and leaving the leak. The marks on the floor are soapy as well and were directly where the vent runs down. Advised to clean unit and decrease soap usage to bring down the huge amount of suds. Call complete.
Near Austin, TX 78749
Richard
Job Details: 01/20/2021
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the microwave intermittently not working. Replaced main control and microwave tested good complete
Near Austin, TX 78731
Scott
Job Details: 01/20/2021
DRYER WHIRLPOOL WED560LHW1 Arrived on site for dryer not running . Found door switch not connected . Reconnected harness . Unit is now running and heating . No lint buildup at time of service . Job complete