Arrived onsite for a range that has no working burners. Upon arrival I I found that all of the burners where burnt out. I replaced them all and was not able to test the unit but to the unit having a 3 prong cord and there was no outlet to use to test.

Arrived on site to inspect top load washer noise. I found the cam gears stripping causing white dust and noise. I removed and replaced the cam and actuator and tested. The unit now operates as deigned. No leaks observed during service.

On arrival verified complaint of no ice. Found no error codes and ice maker would fill during harvest found 02 in test 57 but door switchesEs all work. Replaced HV board and found ice maker functions but only in test mode. Will need to return with ice maker. Office to reschedule ; O-emld tckt

Correct address 5105. Arrived on site for not cooling correctly in fresh food section. Per customer fresh food will stop cooling then start working at time of visit unit cooling correctly ran diagnostics all test passed changed defrost setting to basic

"Arrived on site for continued issues of F8-E0 error code. Upon arrival, test unit and get F8-E0 error code. Cleared error code and retest. Error code reappeared. Need to replace blower. Contacted SW for assistance. SW approved replacement of blower with no charge to customer due to previous miss diagnosis of just replacing control only. Replaced blower. Test unit several times and unit is operating as designed. Job complete"

Arrived on site for dishwasher with loose handle(per customer). Upon arrival confirmed issue and tightened handle to door. Found unit works as designed. Call complete

I went to check a range for smoking and a burning smell. I found out from the landlord that they replaced the range and no longer have the one that was dispatched. I called the safety team and spoke with Eric SR# 7738040733. Call complete.

Arrived on site for cooktop not lighting middle burner properly. Upon arrival confirmed issue and found middle burner not fully lighting on first attempt. Replaced burner orifice homer and found burner working as designed. Informed customer on best methods of rotating knob to get a quickly lit flame on each attempt. Customer also stated while on site that burner grates that been recently sent to them by whirlpool were sat higher then originals. Looked up part info but found same style grates as ones currently on unit. Instructed customer to reach out to whirlpool regarding discrepancy. Cooktop working as designed. Call complete

Arrived on site for washer making a grinding noise when sensing at the beginning of cycle. Upon arrival found no errors but customer provided video of sound. Traced issue back to loose rotor screw and was able to secure rotor back in place and test machine on different normal cycles. Found noise no longer present and working as designed call complete

"Arrived on site to install previously ordered parts. Upon arrival, test unit and unit is operating correctly. Uploaded picture of flame on SD. Job complete"

On arrival verified complaint of orange tips. Spoke to customer and they have a humidifier and a lot of oil showing on the cast iron. Advised this can cause orange tips.checked flame on water heater and showed humidity is effecting it as well unit is operating as designed. Job complete. No gas leaks detected at this time

Arrived onsite for a washer that is not spinning out clothes at the end of the cycle. Upon arrival I ran a drain and spin cycle and found that the unit would not complete the spin cycle but to the unit not being balanced. I leveled the unit and tested the unit with clothes in the basket and found unit operating as designed

Arrived on site for refrigerator not making ice properly in rc and not cooling properly as well. Upon arrival confirmed issues and found a leak at lokring connection on from condenser coil to loop in liner. Removed leaking lokring and reconnected condenser line and pulled vac. Found no leaks and recharged system with 56g of r600. Tested unit and found no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete

"Arrived on site to inspect wall oven will long preheat times. Upon further inspection, I found the unit connected to wifi. I placed the unit in diagnostics and checked error codes and found F6E4. Customer advised that they have not received any updates. Following the tech sheet, I removed and replaced the main ACU and tested the unit using my multimeter and placing my thermal couple in the center of the middle rack and tested on Bake at 350 degrees. My preheat temp was 389. My next five readings were 402, 327, 383, 323, 357 for an average temp of 358.2 degrees. Unit is operating as designed. Job completed"

On arrival verified complaint of bad tasting water. Found customer recently replaced filter but did not flush system. I flushed 5gal of water through the system and had the customer try the water. Customer states the taste has gone away. Job complete no leaks detected during service.

On arrival verified complaint of not washing. Installed shifter and ran diag test. Unit now shifts into spin but will not spin. Found gearcase is physically bound up and will not spin. Customer declined further repairs. Recovered shifter and reinstalled the old one. Job complete.

Arrived on site to inspect unit for being 10 degrees per inspector. Upon closer inspection found unit to be heating correctly. Advised customer heating element cycles on and off causing temperature to fluctuate during use up to 50 degrees hotter or colder during the cycling of the heating element. Job complete.

Arrived onsite for dishwasher with F9E1. On inspection I could get the unit to error out. I did find that the drain pump motor was hot to the touch when running diagnostics cycle. Installed new pump from truck stock (W11412291). If customer calls back order the wiring harness to go back with. No water leaks detected during service.

"Arrived on site for ovens not heating correctly. Ran diagnostics got 6-4, 6-9,6-6 error codes . Deleted codes and did power reset . Ran preheat checks . All checked normal. Ovens holding avg 350. Job complete"

Arrived onsite and found unit operating with intermittent ignition problems. Unable to replicate any symptoms. Discussed pans and cookie sheets grounding the spark. Insulated exposed ignitor connections with electrical tape and bent ignitor for better operation. Unit is igniting and reigniting as designed. All checks good.

Arrived onsite for a dryer that runs for 2 minutes and goes into cool down. The maintenance department told me this is what happened when they tested the dryer. I explained with it set on a sensor cycle and no clothes in it hitting the moisture strips this is what it will do. I tested the dryer and found it heating properly with good air flow and working as designed. The resident stated when it was on delicates it took forever to dry. I found the heat set to air only on the delicate cycle. I went over setting the controls and how it will default to what was run last in every cycle except the regular/normal cycle. I explained on this cycle it will default to eco and they needed to turn eco off if they didnt want it to take a long time to dry. The dryer works as designed. Call complete.

Arrived on site for unit. Not operating. Upon arrival inspected unit. Found buttons to consul nonresponsive. Disassembled and found power board. Not secured to panel. Secured and clipped to panel and re-tested. Unit is now functioning properly or cycle. Selections and buttons are responding. Job complete.

"Arrived on site to replace temp sensor diagnosed on previous trip. Replaced broken sensor and tested unit, unit is running as intended. Job complete."

Arrived on site to inspect electric range. The UI glass is cracked. I ran the unit through diagnostics and found error code F6E0. I removed and replaced the UI and tested. The unit now operates as designed.

"Arrived on site for dishwasher leaking on right side . Found water traces coming from float switch . Customer had found string . Ran diagnostics. Got 6-4, 6-1, 6-6. Codes . Float switch checked normal. Checked and float is hitting on arm and activating switch . No leaks during test wash . Job compete . Collected 162.36 AUTHO W4H3UW"

Arrived onsite for a dishwasher that will not drain. I found the drain hose rolled and pinched. I corrected the hose and tested the machine. The dishwasher is draining properly now. Call complete.

"Arrived on site. Found a defective crisper pan,replaced crisper pan."

"Arrived on site to inspect front load washer not draining. Water remaining at the end of the cycle. I tested the drain pump and found a goood reading. I removed the filter and found a piece of cloth clogging the flow as well as change, pebbles, and sticks in the filter. I cleaned the filter and removed the restrictions and tested. The unit now operates as designed. No leaks observed during service."

"Arrived on site for a microwave that has a scratch on the back. Inspected unit and work area. Customer advised of the scratches on the interior cavity of the unit. Found a scratch that was half an inch long on the back side cavity. Advise the customer that we could use touch up paint to fix it. The customer advised that she didnt want touchup paint because it wouldnt match The color of the rest for cavity. I called Whirlpool Techline and spoke to Ed SR# 7738083201. He advised that the touch up paint is the only repair that could be made and that if the customer did not want the touch up paint, they would have to contact customer service. Customer advised that they will do just that as they do not want to touch up paint on the inside of the microwave. Call complete."

Arrived on site to inspect front load washer. The customer states there are loud noises and the washer is running unbalanced. I found no stored error codes. I ran a test cycle and found high spin smooth. I removed and replaced the shock absorbers and tested. The unit now operates as designed. I instructed the customer on detergent use and loading. No leaks observed during service.

Arrived on site for icemaker not working. Still showing e2 error. Cycled icemaker and confirmed icemaker is good. Found small cubes blocking it from returning cause by bad valve. Replaced water valve. Reset codes. Verified operation. Call complete.

WRS588FIHZ00 Arrived to install previously diagnosed and ordered part. I removed and replaced the faulty left hinge and tested. The door operated as designed and I was able to align the doors and refrigerator cabinet. No leas observed during service.

Arrived on site found defective fresh food door replaced fresh food door and nameplate

"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to test the unit and it failed. I removed the back cover and tested voltage at the block and found 243V. Tested the element, cutoffs, thermal fuse and found the fuse bad. Removed and replaced the fuse and retested and unit is operating as designed. Using my vent test kit, I tested airflow to t(e unit and found two out of three tests failed. The only test that passed was with the vent tube disconnected from the back of the unit. I advised the customer of my findings and recommended they contact maintenance and have he vents checked/cleaned. No lint observed within the unit, job completed."

Arrived onsite for a washer that is making a thumping noise during spin. I found the washer not level and I centered the tub and basket in the chassis. I checked the rear panel and found it good. The customer stated the noise was coming from the rear. I isolated the drain hose to keep it from hitting the machine and the wall. I went over this with the customer and I went over correct loading instructions. The machine is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site ,replaced control and capacitor. Ran calibration and diagnostics wash tests , all checked no issues found except unit is not getting any hot water . Ordering valve . Customer will need to replace hot water supply line . Call to set return . ; ordrng 1 W11127357 (Housing w/ valve)"

Arrived onsite for leaking and found unit had cracked tub from delivery. Maintenance had patched for temporary use. Ordering tub to replace. ; ordrng 1 W11513977 (Tub)

Arrived onsite for a washer that is not operating. Upon arrival I found that the tub/basket had fallen in because the basket is unbalanced I am ordering the basket and the tub ring and will have the office reschedule ; ordrng 1 W11172199 (BASKET) and 1 W11550886 (RING-TUB)

"WOS51EC0HS20 Arrived to inspect power loss. The customer was broiling, after a bake when the unit lost all power. I found the circuit breaker, likely an AFI type, had tripped and I reset and advised the customer of location. Testing the unit within service and normal modes, I could not recreate the issue, through a variety of combinations. I advised the customer to use the unit and to contact us if there are further issues."

Arrived onsite and found unit with concerns about design of airflow and dust particles still falling during use. Advised customer on design and findings. And advised them to refer to builder for install concerns and back pressure from the long duct which exceed 25 feet of felt pressure. Al else checks good. Unit is in good working order.

Arrived on site for unit flashing error code and not allowing oven to function. Upon arrival inspected unit. Found error code F1E0 flashing on display. cooktop burners are functioning properly. Inspected control and found no visible signs of damage. Only the control has internally failed. Ordering new control. Office to reschedule.; ordrng 1 W11620481 (Control)

Arrived onsite for a refrigerator that is not cooling. Upon arrival I I ran a temp test in the freezer and found it was 44? and the same in the RC. I gained access to the Evap and found no frost pattern but the unit was running all day. These are signs of a sealed system issue. I am ordering a ss 2hrs and having the office reschedule ; ordrng 1 W10836706 (EVAPORATOR) and 1 W11126760 (COMPRESSOR) and 1 4.2oz(R-134A) (4.2 oz (R-134A)) and 1 Ss (Ss) and 1 WPW10143759 (Uv drier) and 1 TJ90SF8404 (Access valve)

Arrived onsite and found unit operating with failed door panel. Replaced door panel inner. All checks good. Unit is now operating as designed. Advised customer on repair.

"Arrived on site to replace damper control. Replaced damaged damper control. Tested unit, unit is running as intended. Job complete."

Arrived on site from microwave. Making a humming noise. Upon arrival inspected unit. Found humming was coming from blower motor assembly. Inspected and found a brief blocking motor from turning freely. Remove debris and tested. Unit is now functioning properly. Job complete.

Arrived onsite for unit not powering on. Upon arrival inspected unit. Found console/control not responsive. Disassembled and found voltage to control at only 23 vac. Checked voltage at supply box and verified 123vac. Ordering Harness and control. Office to reschedule ; ordrng 1 W11227372 (Main harness)

On arrival verified complaint of noise near end of cycle. Customer described it as repetitive knocking sound. Spoke to Andrew TL 7738083628 prior to arrival. TL noted what had been done previously but needed more information. Once on site ran error codes and found no error codes in system. Ran automatic test and when unit was braking after spin the shifter started to knock. Unit did spin and shift prior to that in early test no problem as well as shift between spin and agitate. Verified by hand the splutch and gearcase were not jammed up. Replaced shifter and cam. No belt debris and there was no gearcase oil anywhere either. Cap was functioning correctly. Documented with Chris at TL with new findings. Job complete operational test good. No leaks found during service.

"Appt 3113. Arrived on site for microwave light not working. New bulb already installed. Removed and replaced control board. Light still will not turn on.. will,need socket and possible bulb. Office will call to schedule. Part in research. ; ordrng 1 W11520384 (Lightbulb) and 1 ? (Socket) and 1 Research (Research.)"

"Arrived on site to inspect OTR microwave. The unit will turn on for 2 or 3 seconds then stop. The time is still displayed. The cabinet bulb is blown. After starting the unit multiple times it will run the full cycle but not heat. I found good readings from the capacitor, fuses, and thermostats. I removed and replaced the interlock assembly and found no change. I found 120 vac to the transformer but found no operation. I am ordering the transformer and cabinet bulb to resolve. Office to order parts and schedule service. ; ordrng 1 W11628655 (Transformer) and 1 W10709921 (Cabinet bulb)"

"Arrived on site. Removed defective compressor and harness,flushed system installed a new compressor,drier and harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Arrived on site to inspect unit for beeping randomly when not running or being used. Upon arrival found console to be sticking and not responding properly need to order console and return. Office to reschedule. ; ordrng 1 W11598173 (Console)

"Arrived onsite for a refrigerator that is freezing food at the top shelf off the RC. Upon arrival I inspected the unit and found that the seals and gaskets all good, I checked the set temps and found that they were set to 40? in the RC and -5? in the fc. At the moment there were no frozen items and no condensation in the unit. I checked the fc and found the there was some frost/ice on the bottom right side of the door that is keeping it slightly open. I corrected this and found that the door sealed up properly. I st the temp to the recommended temperature in each section. And also checked the defrost cycle to a 8hr cycle. And asked the customer to monitor the unit"

Arrived on site to install previously ordered parts. Replaced inverter and the same issue continues. Replaced magnetron and test unit. Unit is now operating as designed. Job complete

Arrived on site found freezer door not closing correctly adjusted door and hinge tested door operation good.

Arrived onsite for unit not not producing ice. Ran test and found fill tube frozen. Ice maker completed cycle and valve is functioning. Customer now has good pressure at supply. Reset unit. Ordering Control and fill tube heater. Bringing Ice maker. Customer will monitor in the meantime. Set to return on the 5th.; ordrng 1 W11224256 (Control board) and 1 W11087201 (Fill tube heater)

"Arrived onsite for washer making noise. On inspection during the diagnostic cycle I heard a noise when the agitator cycle started. The spin cycle had no issue. I installed a new clutch on the unit and ran diagnostics cycle again. I did hear the noise, informed the customer to run a load with clothes. If the noise comes back to record it so we hear what the noise sounds like. No water leaks detected during service."

Arrived onsite for unit not cooling in both sections . Upon arrival inspected unit. Found freezer section good but not adequate in fresh food section. Evaporator has good frost pattern and evaporator fan is functioning. Found minimal air flow through damper vent. Ordering damper and control. Scheduled for the 5th. ; ordrng 1 W11380595 (Diffuser) and 1 W11546609 (Control)

"Arrived on site for a washing machine that is eating up clothes. The customer advised that there is a lot going on with her washer. She advised that the unit makes a screeching sound during spin, wobbles a lot more frequently, and doesnt wash well. Found the agitator loose. Remove the agitator and check the suspension. Found the suspension was good. Why would the basket and found the basket wobbling on the gearcase, indicating a stripped hub. Ordering the cam, belt, and hub for repair. Rescheduled the customer to 1/2.; ordrng 1 W10528947 (Hub) and 1 W11213879 (Belt) and 1 W10721967 (Cam)"

"Arrived onsite for unit not cooling. Upon arrival inspected unit. Found compressor locked and start relay overloading. Unit needs 2 hr sealed system repair. Ordering compressor , dryer and access valve. R600 unit. Notified customer. Customer may be reaching out to manufacture for alternate resolution. ; ordrng 1 W11547313 (Compressor) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (UV dryer) and 1 W11506635 (Access valve)"

"Arrived onsite for dishwasher not washing. On inspection there was an error on the display F7E2. Ran the unit in diagnostics mode and it threw the error after water had filled the unit. Installed a new pump and motor and re ran diagnostics cycle, the error is gone and the unit completed the diagnostics cycle. The unit is operating as designed and no water leaks detected during operation."

Arrived onsite for previously diagnosed parts. Installed the lower spray arm and tested the unit. The dishwasher is operating as designed.

"Arrived on site ,replaced dispenser . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete ."

"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised they placed the oven on Bake at 450 degrees and when they pressed start, the unit never went through preheat and showed the oven ready at 450 degrees. I placed the unit in diagnostics and checked for error codes and found none. I pulled the unit out and gained access to the controls and the components at the back of the unit. I tested the upper and lower oven sensors and when I disconnected both, the cooling fans came on. I found the upper sensor reading 1.105 kohms and the lower reading 1.095 kohms both well within manufacture range. I tested the upper oven on Bake at 350 degrees and tested voltage to the elements and 243V to the Bake, Broil and Convection elements. I tested the lower oven on bake at 350 degrees and tested the bake and broil elements and got 243V to both. While testing, I could not get the unit to duplicate the customers complaint of it not heating properly and showing that preheat was complete. I advised the customer of my testing and duplicated the tests for the customer and advise the unit is operating as designed. I recommended that they continue to use the unit and monitor the heating and if possible get a video of the unit if/when it fails. No repairs made at this time, job completed."

"WRX988SIBM01 Arrived to complete repair. Using heat, I was able to correct the misalignment of the ice bin door, with the ice bin area in the left RC door. I found after the adjustment, the large gapping in the gasket area of the bin door was corrected. No leaks observed during service."

On arrival verified complaint of no water or ice. Found reservoir is still freezing. Identified cause as foam seal at air tower is not sealing correctly allowing cold air to go directly onto the reservoir. Sealed with foil tape and closed up unit. Readjusted temps to 37 and 0 operational test is good job complete. No leaks detected during service.

Arrived onsite for a washer that is leaking/ the tub fell-in due to suspension failure caused by a unbalanced basket. I am ordering the basket and will have the office reschedule with customer. ; ordrng 1 W11172199 (BASKET)

"Arrived on site to install previously diagnose. Departs. Inspected unit and work area. Replaced the plug, harness and control and still had issues with the unit. Turning on. Check voltage at the power plug and found proper voltage. Found proper voltage. Going into the molex in the compressor compartment area check voltage at the control and found 23 V. I called Whirlpool Techline Brandon SR# 7738086975. we run through voltage checks from underneath the cabinet to the door and found dropping a voltage. He advised that based on these checks, the unit would have a pinched or broken wire in the cabinet. He advised that the unit would be set up to review. Call complete."

"Arrived onsite for previously diagnosed parts. Installed the new pump,and control board. Tested the unit in diagnostics cycle and it passed. No water leaks detected during service."

Arrived on site to install previously ordered part. Replaced module.. Special Project S191AQ. Unit is operating as designed. Job complete

"Arrived onsite for previously diagnosed parts. Installed the gearcase,clutch and slider. There was evidence of oil on the rotor and the sides of the unit. The slider had oil on it to. Calibrated the new parts and ran diagnostics cycle. The unit is operating as designed and no water leaks detected during service."

"Arrived on site. Replaced divider,motor,spacer and impeller tested ice dispenser unit working as designed."

Arrived on site to inspect gas range oven not heating properly. I tested and found the ignitor glowing but no gas coming out. I tested amp draw at the ignitor and found it below 3 amps. I removed and replaced the ignitor and tested. The unit now operates as designed. No gas leaks detected during service.

On arrival verified complaint of unit not filling enough. Customer states only fills about 8 inches. Advised customer that is correct for normal cycle. Ran check for error codes there were none. Checked water flow for both valves and unit is working correctly. Unit is working s designed. Job complete no leaks detected during service.

Arrived on site for not heating. Upon arrival ran vent test and test failed. Found vent hose and wall completely clogged with lint. Removed rear panel to inspect heating circuit components. Found cut off is OL. Need to replace cut off. Replaced cut off and test unit. Unit is now operating as designed . Advised customer that ventilation needs to be cleaned and recommended replacing vent hose. Job complete

"WDF331PAMS0 Arrived to inspect noise when starting. The customer described it as a loud, low frequency rumble, when the unit was first started. All functions were present and thee were no error codes. I found the drain tube assembly had been mis-routed and was barely resting upon the motor. When the unit would initially engage and drain, the tube would contact the pump and cause the issue. I was able to correct the routing and secure the drain line, correcting the issue. There were signs of leaking and inspecting the vent, I found it required correction of the gasket and additional sealing, correcting the issue as observed with the outer panel off and a full service test mode. I discussed and advised about detergent type and amount and the unit operated as designed. No leaks observed during service."

"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the door glass, side panels, knobs and handle. The manifold panel was sent but with the incorrect part. I am reordering the manifold panel to resolve. Office to order parts and schedule service. ; ordrng 1 W11165142 (Manifold panel)"

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit with water in the bottom of the tub. I pressed the cancel button to start the drain pump and I could hear the pump motor but there was no water being drained out of the unit. I checked the disposal for the knockout and found it had been removed. I found the drain hose at the disposal was badly kinked (photo) and the hose was ziptied at the top of the cabinets under the sink. I removed the ziptie and adjusted the drain hose to loosen the kink and retested the unit drain pump and it is draining as designed. I placed the unit in diagnostics showing no error codes and tested and unit operated as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main harness and cleaned the unit and tested. Unit is operating as designed. Customer pointed out some scratches on the cooktop and I recommended they contact the manufacturer to discuss replacement as they are out of their 30 day cosmetic warranty. No gas leaks detected during service, job completed."

"Arrived on site for unit shakes at beginning of cycle,but then evens out. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly. Found houses hitting the back of unit. Moved unit a couple of inches from wall. Unit is operating as designed. No leaks pre at this time. Job complete"

"Arrived on site. Job dispatched as out of warranty informed customer,customer claimed unit is still under extended warranty customer will contact extended warranty to have a correctly dispatched"

"KRFC704FSS02 Arrived to install previously diagnosed and ordered parts. I removed the compressor and reinstalled it, with the non-dye drier and service port. The unit held at 410 microns for an additional 15 minutes after vacuum and I charged with the MFG prescribed refrigerant charge. The unit started cooling as designed. No leaks observed during service."

"Arrived on site to replace rollers, belt and idler diagnosed on previous trip. Replaced belt, rollers and idler as well as secured a few connections that couldve been causing rattling. Tested unit, unit is running as intended. Job complete."

"Arrived on site for a washing machine that is going off-balance and is making noises. Inspected unit and work area. The customer advised that there is a loud screeching sound when the unit goes to spin but that her clothes are going off balance consistently and that it is causing her machine to walk. Did verified proper installation on the washer and found a service pointer (W11684122) they match the model number for issues with the basket. Did verify that the customers model and serial numbers matched the range for the service pointer indicating the basket had not been fully punched through to allow water out of the basket during the spin cycle. The unit will need a new basket, Kim, and belt for repair. Ordering the basket, but the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11172199 (Basket)"

"Arrived on site for dishwasher not working, found error f6e1 , f6e4, f8e2. Cleared codes. Ran diagnostics and found no water entering unit. Confirmed water is good at faucet. Inspected unit and confirmed floats switch was being held open by debris. Removed and verified float switch is working. Completed diagnostics and confirmed all components are operational call complete. 162.36 Auth code: F44XUC"

Arrived on site for unit not powering on. Upon arrival the display and lights are not turning on. Test polarity and is good. Test fuse and is good. Found burn marks on filter board. Need to replace filter board to be able to test unit. Ordering filter board. Office to reschedule.; ordrng 1 WPW10531156 (Filter board)

"Arrived on site for refrigerator leaking, inspected and found gaskets sealing. Found water coming off of center mullion. Replaced mullion. Verified operation. Call complete."

"Arrived on site for dishwasher not completing cycle. Found errors f4e3, f7e1. Confirmed motor is not turning. Reset codes. Removed and replaced motor assembly. Verified operation. Call complete. No leaks."

Arrived onsite for a refrigerator not cooling again properly in the RC. I ran test and found the RC thermistors open and the fan not running. I gained access to the evaporator and found the fan harness not plugged in and the evaporator thermistor not moved to the correct location. I plugged the harness in and mounted the thermistor correctly. I tested the thermistors and fan. All are working as designed. I explained to the customer that their UI looked in good condition but it controls the defrost cycle on this unit and there is a possibility there could be an issue with it if this doesnt correct the problem. Call complete.

Arrived onsite to replace faulty console. Found console incorrect. Did install so customer could have functional unit but will need to re order. Ordering stainless panel for single oven. Office to reschedule ; ordrng 1 W11600370 (Stainless console)

On arrival verified complaint of damaged vent. Vent is physically broken. Replaced and everything looks good. Job complete.

"Arrived onsite for a range that is not operating normally. Upon arrival I tested the unit and found that it showed a board failure code. I replaced the control and tested the oven and found the oven operating as designed, I tested the left side burners and found that they did not work I checked them and found that they where burnt out I am ordering the burners and return on 12/29/23; ordrng 1 W11517959 (ELMNT-SURF) and 1 W11171119 (ELMNT-SURF)"

Arrived onsite for damaged handle on dishwasher. Showed up at the address and the customer said that the dishwasher was replaced and she made a call and sent email stating that she did not need the appointment anymore.

"Arrived onsite for not drying clothes and determined cause to be clogged duct, cleaned the duct with a leaf blower. Unit is now operating as designed."

Arrived on site for unit Shutting off within five minutes of starting a cycle. On arrival inspected unit. Found error code for exhaust or Mr. open. Disassembled and inspected and found harness for sensor Disconnected. Secured connector and tested. Unit is functioning properly. Job complete.

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right RC door gasket due to the upper right corner being torn. Using my heat gun, I heated and shaped the gasket before installing. Tested door functions and found it sealing as designed. Made recommendations for use and care. No water leaks observed during service, job completed."

Arrived onsite for a refrigerator with light issues. I found the lights not working in the compartments. I replaced all the LED modules and tested the refrigerator. All lights in both compartments are working as designed. Call complete. Authorization Number J19QBV0APL1.

Arrived onsite for washer start button not working properly. On inspection the customer did not know that you had to push the start button twice to get the unit working. No water leaks detected during service.

Arrived onsite and found unit operating with failed connection the pump causing f9 error. Corrected connection. Unit is now operating as designed. All checks good.

Arrived on site to inspect unit for OVER producing ice and not shutting off. Upon closer inspection found thermistor is reading open. Will need to order thermistor and return. Scheduled for 29th of December if earlier time opens office to inform custome; ordrng 1 WPW10511923 (Thermistor)

Arrived on site for dishwasher leaking. Removed from wall for inspection. No leaks when running diagnostics. No errors. All components pass. Replaced gasket as precaution. Call complete.