Service History 452 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near New Braunfels, TX 78132

Andrew

Job Details: 06/25/2022

"Arrived on site to fix left door hinge issue and lights issue. Replace hinge catch and screw as well as all LED modules. Taste unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Leander, TX 78641

Kimo

Job Details: 06/25/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new ice door assembly and tested unit and found unit operating as designed. Job complete.

We serviced a

SAMSUNG DRYER

Model DVE45R6100C/A3

Near Georgetown, TX 78633

Lou

Job Details: 06/25/2022

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow with my vent test kit and it passed both tests. I tested the unit in timed dry on high heat and the unit never heated. I disassembled the unit and tested the element, cutoffs and thermostat and all checked good. I removed the element and inspected the coils and found the metal plate inside was badly warped. I removed and replaced the element and reassembled the unit and retested and unit is operating as designed. Repair covered under one year AEX warranty. No lint observed during service, job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM2

Near Georgetown, TX 78633

Lou

Job Details: 06/25/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker stopped making ice a few years ago. I found the motor had stopped mid-cycle and attempted to start it with my jumper wire at points T-H and it failed. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to reset controls. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cedar Park, TX 78613

Kimo

Job Details: 06/25/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new ice door assembly and tested unit and found unit operating as designed. Job complete

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Liberty Hill, TX 78642

Gerry C

Job Details: 06/25/2022

"Arrived to inspect no heat. I tested from the control and found the heater circuit open. I inspected the heater assembly and verified the element was burnt. I removed and replaced the element and tested. The unit heated and cycled as designed. I removed lint from within the chassis. Steam dryer, no leaks observed during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Leander, TX 78641

Kimo

Job Details: 06/25/2022

Arrived onsite for DW not washing. Upon inspection found that the unit wouldnt run the wash motor. I replaced the Sump&motor and tested unit and found unit operating as designed. Job complete no leaks.

We serviced a

KENMORE WASHER

Model 417.4413

Near Round Rock, TX 78664

Kimo

Job Details: 06/25/2022

Arrived onsite for washer with torn bellow. Upon inspection I found that the bellow was torn. I installed new bellow and tested unit and found unit operating as designed. Job complete no leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Georgetown, TX 78626

Lou

Job Details: 06/25/2022

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-no drain. I found water in the tub. Checked the drain hose at the disposal and found the plug in the disposal had not been removed. Removed the plug and continued with testing. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Austin, TX 78724

Leonardo

Job Details: 06/24/2022

Arrived on site to test unit for upper rack falling. Found broken stoppers. Replaced stoppers test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Austin, TX 78724

Leonardo

Job Details: 06/24/2022

Arrived on site to replace wire harness. Replaced harness test unit and unit test good job complete.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS08

Near Pflugerville, TX 78660

Leonardo

Job Details: 06/24/2022

Arrived on site to test unit for vent fan turning on by itself when cooking. Found vent coming on when unit getting over temp so fan comes on automatically till it cools down job complete unit working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Pflugerville, TX 78660

Leonardo

Job Details: 06/24/2022

Arrived on site to test unit for wave guide cover burned and broken. Checked wave guide and guide not damaged. Replaced wave guide cover. Test unit and unit heating correctly and not sparking job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Buda, TX 78610

Kevin

Job Details: 06/24/2022

"Arrived on site and inspected refrigerator and found it is dripping from coupler that connects water dispenser on door to waterline coming from valve. Replaced coupler and ran several cups of water and leaking has stopped, job complete"

We serviced a

LG WASHER

Model WTW5070CW

Near Manchaca, TX 78652

Kevin

Job Details: 06/24/2022

"Arrived on site and inspected washer and found clutch assembly is deteriorating. Removed washplate/pulsator to confirm water can be disassembled but did not have the correct size for spanned nut

We serviced a

GE RANGE

Model C2S985SET7SS

Near Liberty Hill, TX 78642

Kimo

Job Details: 06/24/2022

Arrived onsite for range oven not operating. Upon inspection I found that the connector would beep when I turned the steel facia. I check the harness fro expoed wires and to see if any pins had bent but found none. I installed new control and tested unit and found unit operating as designed.

We serviced a

WHIRLPOOL VENTHOOD

Model UXL6036YSS0

Near Leander, TX 78641

Kimo

Job Details: 06/24/2022

Arrived onsite for vent hood this inoperable lights. Upon inspection I found that the light switch was burning out. I installed new switch (1 w10853393) and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED9500TC1

Near Lakeway, TX 78734

Justin

Job Details: 06/24/2022

"Arrived on site for a dryer that after the last service started throwing error codes. Upon arrival the customer stated the unit will also constantly heat and never cool down when running. I tested the unit and found it would immediately throw an L2 and AF error code. I put the unit into diagnostics mode and I found stored error codes F30 for L2 voltage failure, F31 for bad airflow, and F25 for inlet thermistor short. I checked voltage at the wall, terminal block, control to terminal and found it all good. I then ohmd out P4 for the element and thermistors and found them good. Per the tech sheet I replaced the control. I tested the unit and found it still failing. I called techline and spoke to Kirt and received SR# 7733966058. Kirt had me ohm out the red and black wires to ground form the K2 relay and we found the element with a short. I gained access to the element and found the plate cracked and warped causing a short. I installed the new element and then tested the unit. The unit is now working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78734

Justin

Job Details: 06/24/2022

Arrived on site for a washing machine with a rattling noise. Upon arrival the customer stated the real issue was the tub was moving to much while running compared to her older unit. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed. I gained access to the bottom of the unit and found it as designed. I also found the unit leveled well. I informed the customer on my findings and on proper operation of the unit. The unit is running as designed. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS01

Near Austin, TX 78734

Justin

Job Details: 06/24/2022

"Arrived on site to install previously diagnosed parts. Upon gaining access to the external drain pump I found the drain pump just not installed properly, and the power cord loose. I corrected this and the unit was now powering up. I then tested the unit and it is now working as designed. Call complete."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Briarcliff, TX 78738

Justin

Job Details: 06/24/2022

Arrived on site to install previously diagnosed parts. Upon accessing the right side switches I found the switch bracket not clipped in properly. I replaced the switches and then corrected the bracket. I then tested the unit and found it working as designed. Call complete.

We serviced a

GE REFRIGERATOR

Model ZISS420NNSS

Near Austin, TX 78735

Justin

Job Details: 06/24/2022

"Arrived on site for a refrigerator making an abnormal noise. Upon arrival the customer stated the noise was coming from the top where the compressor is. They provided a video of the noise and it was a loud rattle/clicking noise. I could not replicate the noise during service. I checked temps and found both compartments good. I inspected the condenser fan and found it in good shape. Upon further inspection I found the base of the compressor rusting away. I informed the customer it is possible the compressor is vibrating and the corroded base is allowing it to make louder than normal noises. Otherwise, I found the unit as designed.

We serviced a

LG REFRIGERATOR

Model LFC25770ST/05

Near Austin, TX 78724

Scott

Job Details: 06/24/2022

"Arrived on site ,replaced ice maker . Ran harvest all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Austin, TX 78724

Scott

Job Details: 06/24/2022

"Arrived on site ,replaced freezer door . Door is sealing properly . Did recommend to office to have tenants defrost out freezer . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78721

Scott

Job Details: 06/24/2022

"Arrived on site for washer not filling properly . Ran diagnostics got over flow error . Checked pressure hose , valve, and drain hose placement . All checked normal. Replaced control , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Austin, TX 78735

Scott

Job Details: 06/24/2022

Arrived on site for light not coming on in fridge . Found switch broken . Replaced switch . Unit light is now functioning properly. No water leaks detected at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, TX 78739

Luis

Job Details: 06/24/2022

"Arrived on site for not dispensing ice. Diagnosed a seized motor and shaft,replaced motor and shaft."

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Hutto, TX 78634

Cliff

Job Details: 06/24/2022

Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

SAMSUNG WASHER

Model WF45K6500AW/A2 11

Near Andice, TX 78628

Lou

Job Details: 06/24/2022

"Arrived on site to inspect washer not filling with water and then shutting off. Upon further inspection, I placed the unit in diagnostics and checked error codes and found dc & ddc-door latch errors. Continued with testing and when the door was to lock, I could hear the latch attempting to lock but never would. I tested ohms at the switch and found it within range. I tested resistance and it was within range. Based off of my findings, the main PCB needs to be replaced.No water leaks observed during service and unit left unplugged for safety, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Georgetown, TX 78628

Kimo

Job Details: 06/24/2022

"Arrived onsite to install previously diagnosed parts. Upon inspection I found that the repair done by previously tech as good and soloed. I inspected the cam and found that cam was good, I removed the wash plate and found that there was a dime under it making some noise. I removed it, leveled unit and tested the unit and found the unit operating as designed. Job complete no leaks."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Georgetown, TX 78628

Kimo

Job Details: 06/24/2022

Arrived onsite for ice machine not producing ice. Upon inspection I found that the water was turned off at the wall. Corrected this and tested unit and found unit operating as designed. Job complete no leaks.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXWH3

Near Georgetown, TX 78633

Lou

Job Details: 06/24/2022

"Arrived on site to inspect refrigerator gasket issues. Upon further inspection, I found the right RC door gasket torn on the left side. Inspected the other two door gaskets and theyre good. I removed and replaced the right RC door gasket and using my heat gun, I shaped it before installing. Checked the function of the door and the gasket is sealing as designed. No water leaks observed during service, job completed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF0

Near Georgetown, TX 78633

Lou

Job Details: 06/24/2022

"Arrived on site to inspect refrigerator not dispensing water and not making ice. Upon further inspection, I found the unit will dispense water but eventually it dwindles down to a trickle and the ice maker is making ice but small pieces. Customer just recently replaced the filter. I removed the filter and retested the water dispenser and got no change. I tested the water pressure at the wall and it is good. Tested voltage to the valve and it is good. I removed and replaced the filter head and retested and unit is operating as designed. Recommended purchasing a new filter and customer advised they would get one from the local hardware store. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS00

Near Georgetown, TX 78633

Lou

Job Details: 06/24/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and cycled power to the unit and the ice maker operated as designed. I cycled power to the unit again to reset controls. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Georgetown, TX 78633

Lou

Job Details: 06/24/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice bin full of bagged ice (photo) which was raising the shut off arm on the ice maker and not allowing the ice maker to harvest. I removed the ice bin and the ice maker began to harvest and filled with water. I advised the customer that the ice bin cannot be too full as it will not allow the ice maker to function properly. Also found the RC & FC sections full with food items to the point where there was no airflow in either compartment. I recommended that the customer remove some the items to allow better airflow. I demonstrated how the items should be arranged in each compartment. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Georgetown, TX 78633

Lou

Job Details: 06/24/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the unit and the ice maker failed to harvest. Removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

LG REFRIGERATOR

Model LMXS30776D/01

Near Pflugerville, TX 78660

Wesley

Job Details: 06/24/2022

A river onsite for no ice production and tested and verified the issue is the ice maker fill tube. Attempted to clear ice with steamer but unable to clear. Advised that the door assembly would need to be replaced. Door is unavailable and is an expart. Advised customer to appeal to LG for a replacement door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Austin, TX 78728

Wesley

Job Details: 06/24/2022

Arrived onsite and replaced the rocker switch. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78727

Wesley

Job Details: 06/24/2022

Arrived onsite for loud grinding noise occurring periodically for one minute at a time. No other symptoms of failure. Unable to replicate symptom. Advised customer on normal variable speed compressor operation. Advised that 1 minute of recent compressor sound would be normal during the start of a cycle. All checks good. Customer will film sound issue for further evaluation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Austin, TX 78757

Wesley

Job Details: 06/24/2022

Arrived onsite and found power supply switch not on. Switched power on

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Austin, TX 78757

Wesley

Job Details: 06/24/2022

"Arrived onsite and found drain pump harness shorted. Repaired harness using replacement lower harness. All checks good, unit is now operating as designed. Advised customer on repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near San Marcos, TX 78666

Andrew

Job Details: 06/24/2022

"Arrived on site to test unit for not starting. Found latch not making contact with catch. Adjusted catch and latch, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near San Marcos, TX 78666

Andrew

Job Details: 06/24/2022

Arrived on site to test unit for unit turned off a couple weeks ago. Customer cycled power to unit and has been working since. Found all connections secured. Compressor running and pulling .9amps. Unit is working as designed. No leaks detected. Job complete.

We serviced a

LG DRYER

Model DLE4970W

Near New Braunfels, TX 78130

Andrew

Job Details: 06/24/2022

"Arrived on site to test unit for tripping breaker as soon as it is plugged in. Found neutral was connected with ground to chassis. Removed neutral and connected to neutral side on terminal block. Tested unit, unit now working as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near New Braunfels, TX 78132

Andrew

Job Details: 06/24/2022

"Arrived on site to replace motor and un cap from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit now working as designed. No leaks detected. Advised customer to download Maytag app and connect units to WiFi for software updates. Job complete."

We serviced a

SAMSUNG DRYER

Model DV48J7770EP/A2

Near New Braunfels, TX 78132

Andrew

Job Details: 06/24/2022

"Arrived on site to test unit for not starting. Found bad thermal fuse. Replaced fuse and cleaned interior of unit of excessive lint. Tested unit, unit now working as designed. Ran ventilation test and unit passed with no issues. Customer stated he did have ventilation cleared. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near New Braunfels, TX 78132

Andrew

Job Details: 06/24/2022

"Arrived on site to replace recirculating pump and reservoir drain pump. Replaced parts, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Georgetown, TX 78633

Paul

Job Details: 06/24/2022

Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the main control and the compressor. I installed a dye drier. I vacuumed the system and charged it with 5.25 ozs of R134A. I tested the unit and pressures were at 0 on the suction and 125 on the discharge. The units temp was dropping down and it is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW8400TB00

Near Georgetown, TX 78633

Paul

Job Details: 06/24/2022

Arrived onsite to replace the previous diagnosed parts. I replaced the drain pump and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400ESS00

Near Georgetown, TX 78633

Paul

Job Details: 06/24/2022

Arrived onsite for a refrigerator tripping the breaker. The unit was unplugged when I arrived. I powered the unit up and I heard the icemaker fill after a few seconds. I ran multiple test but ai could not get the breaker to trip. After inspecting the icemaker I found the mold dripping at the front by the icemaker head and water getting on the mold thermistor and heater. I replaced the icemaker and it cycled and filled with water. No water leaks were present at the time of service. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Austin, TX 78750

Matthew

Job Details: 06/24/2022

"Arrived onsite to replace previously diagnosed parts. Upon arrival inspected unit. Found unit was slightly cooling but not adequate. Items in upper part of freezer were partially frozen. Fresh food lower section was cooling but not upper sections. Found partial frost pattern. Compressor not working efficiently. Replaced compressor, dryer and valve. Pulled vacuum and held. Charged per spec and unit was cooling. Notified customer to monitor temperature in freezer. Placing a bottle of water in freezer compartment and allowing to freeze and remain frozen. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Driftwood, TX 78619

Luis

Job Details: 06/24/2022

"Arrived on site. Diagnosed a defective icemaker,replaced icemaker powered unit on icemaker ran through a cycle and filled with water. Adjusted gasket between damper and liner to prevent air leaking with damper door closed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Austin, TX 78737

Luis

Job Details: 06/24/2022

#0818Arrived on site. Icemaker working correctly ice bin full

We serviced a

WHIRLPOOL OVEN

Model WFE500M4HS

Near Austin, TX 78736

Matthew

Job Details: 06/24/2022

Arrived onsite to replace faulty outer door. Replaced outer panel. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL FREEZER

Model KRFC704FPS05

Near Dripping Springs, TX 78620

Luis

Job Details: 06/24/2022

Arrived on site for damaged door. Replaced damaged door and ui checked door operation good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78746

Matthew

Job Details: 06/24/2022

"Arrived onsite for washer not completing load properly. Clothes left wet at end of cycle. Ran test and found faulty actuator. Per whirlpool service pointer W11531483, need to replace faulty actuator with current version. Replaced actuator and tested. Unit is now functioning properly. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 06/24/2022

"Arrived on site. Diagnosed a defective led module,per service pointer installed updated led modules all leds working as designed, AUTHO S84638"

We serviced a

LG REFRIGERATOR

Model LFXS30766S

Near Copperas Cove, TX 76522

Tyler

Job Details: 06/24/2022

Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival recovered 4.76oz of refrigerant. Installed required parts and pulled vac. Found no signs of leaks and psi stayed at 5/110 L/H). Reset control temps to 0/37. Informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Luling, TX 78648

Andrey

Job Details: 06/24/2022

"Arrived on site to replace previously diagnosed gear case, suspension, cam, belt,replaced parts tested unit found that shift actuator is not working properly, got authorization to replace shift actuator,replaced shift, tested unit,unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Luling, TX 78648

Andrey

Job Details: 06/24/2022

"Arrived on site to test unit for vibration, customer stated that she was washing 2 sheets and the washer went Off balance, put unit through diagnostics cycle and found all components running as designed,advised not to overload or run small loads, stated to customer that unit should be loaded per owners manual, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Lockhart, TX 78644

Andrey

Job Details: 06/24/2022

"Arrived on site to test unit for freezing food, tested unit found a lot of items against back wall blocking proper air circulation advised customer proper loading procedures customer also stated that her ice maker is not working, put it to diagnostics and found it not receiving any water, not receiving any water at dispenser, removed filter and water is not running properly, advised customer to replace filter and all ice maker functions will return,

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Austin, TX 78703

Joe Z

Job Details: 06/24/2022

Arrived onsite for Not Making Ice - Powering On. Upon arrival test unit and water valve will only buzz and not dispense water. Need to replace water valve to be able to test the rest of the unit. Replaced water valve and test unit. Valve is now dispensing water. Watched unit harvest first sheet of ice. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXLE01

Near Austin, TX 78703

Joe Z

Job Details: 06/24/2022

Arrived onsite for LIGHTS IN FRZR and 2on top of RC are out. Inspected unit and found the led module in freezer was missed during replacement of all LEDs during last visit of special project. Replaced freezer module. All LEDs are operating as designed (only replaced 1 module). Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QTS02

Near West Lake Hills, TX 78746

Matthew

Job Details: 06/24/2022

Arrived onsite to replace previously diagnosed parts. Upon arrival found UI not needed. The issue was with the main control board. Replaced the main control and tested. Compressor kicked on and unit began cooling. Deducted prior service fee and collected the remaining balance. Job complete

We serviced a

IKEA REFRIGERATOR

Model IK8FXNGFDM02

Near Austin, TX 78751

Wesley

Job Details: 06/24/2022

Arrived onsite for control failure to cycle properly causing the fresh food section to freeze consistently. Replaced control

We serviced a

WHIRLPOOL RANGE

Model wfg525s0jz1

Near Hutto, TX 78634

Leonardo

Job Details: 06/24/2022

Arrived on site to replaced burner heads and knobs. Replaced all parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR306ESS01

Near Lakeway, TX 78734

Luis

Job Details: 06/24/2022

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer installed all new updated led modules all leds working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS02

Near Austin, TX 78732

Luis

Job Details: 06/24/2022

"Arrived on site for no cool. Removed evaporator cover weak frost pattern checked compressor and evaporator compartment no dye,removed bottom grill cover found traces of dye in drain pan diagnosed leak at heater pan coils. Replaced heater pan,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.

We serviced a

JENN-AIR OVEN

Model JJW3830IL01

Near Austin, TX 78735

Justin

Job Details: 06/24/2022

"Arrived on site to install previously diagnosed parts. Upon further inspection I found the hinges came with the front panel of the door. Therefore, I did not need the extra hinge. I installed the outer door and nameplate. The unit is now as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Hutto, TX 78634

Leonardo

Job Details: 06/24/2022

Arrived on site to replace console and ui board. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES1

Near Round Rock, TX 78665

Leonardo

Job Details: 06/24/2022

Arrived on site to test unit for oven not maintaining heat. Test unit and found bad igniter. Relaxed igniter. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Georgetown, TX 78626

Cliff

Job Details: 06/24/2022

Arrived on site to diagnose a dryer that is making unusual noise. Found wiring in apartment incorrect and neutral has 120V at outlet

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Holland, TX 76534

Jonathan M

Job Details: 06/24/2022

"Arrived on site for a dishwasher that is flashing an F8 E4 (float switch open) error code. Inspected unit and work area. Confirmed the customers complaint and remove the float switch. Found water inside the float switch area causing the issue. Removed the water and tested the unit. Found the float switch still showing water was still in the tray. Replaced the float switch and tested the unit. The unit began to work as designed with no leaks present during operation. Found no evidence of any leaks of any kind coming from the valve, drain pump, or gaskets, advise the customer it may have been initially caused by an over sudsing issue but did explain the repairs. Whenever user care guide and the unit is now working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Georgetown, TX 78626

Cliff

Job Details: 06/24/2022

"Arrived on site to replace previously ordered parts for washer. Replaced gearcase, hub and suspension. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Georgetown, TX 78626

Cliff

Job Details: 06/24/2022

Arrived on site to replace previously ordered parts for washer. Found debris in drain pump caused pump failure. Replaced drain pump and tested unit. Found all is functioning properly at this time and no other parts were needed. No leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78746

Matthew

Job Details: 06/24/2022

Arrived onsite to replace previously diagnosed parts. Replaced failed fill tube and filter door. Tested unit and unit is functioning properly. Job complete.

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Georgetown, TX 78628

Cliff

Job Details: 06/24/2022

Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Round Rock, TX 78665

Leonardo

Job Details: 06/24/2022

Arrived on site to test unit for unit not working. Found unit not starting due to water in the float. Found unit leaning left making unit leak. Found floor tile on left not hitting the units feet but the right feet are on the Tile. Advised customer to level the unit with tile test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LTAXVL00

Near Lockhart, TX 78644

Andrey

Job Details: 06/24/2022

"Arrived on site to test unit for not making enough ice, tested unit found that the ice bin is full of ice but frozen together and cant be dispensed, the emitter is reading a full ice bucket and stopping production, cleared all ice buildup, auger is now working properly, unit is running as designed job complete"

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3

Near Georgetown, TX 78628

Cliff

Job Details: 06/24/2022

Arrived on site to diagnose a dryer that is not heating. Found 114V from neutral to 1 leg of power but only 32V through the other leg.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78754

Matthew

Job Details: 06/24/2022

"Arrived onsite to fully diagnose washer not completing cycle. Upon arrival put unit in diagnostics and found error codes cleared. Ran individual valve test and was functioning properly. Ran auto test and passed. Contacted office to acquire tenant phone number. Talked with tenant and found Customer getting Sud error code and lots of bubbles in the tub. Found that the customer was using excessive detergent, 2 pods at a time and additional non HE detergent for stain removal. Instructed customer on detergent use. Only one pod is needed per load. Also recommended performing a clean washer cycle either with vinegar or affresh. Reset control and power cycled unit. Customer will follow instructions and monitor . Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, TX 78745

Joe Z

Job Details: 06/24/2022

Arrived onsite to install previously diagnosed part. Installed new condenser fan. Powered up unit and inspected that the new fan operates. Currently temps are 5 degrees in FC and 42 in RC. Advised customer to give condenser time to cool. Then monitor unit for temperatures. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB1

Near Austin, TX 78739

Kevin

Job Details: 06/24/2022

"Arrived on site and sound control panel is unresponsive. After replacement dishwasher is running properly and sent a short video to KB/service management, job complete"

We serviced a

WHIRLPOOL OVEN

Model RBS305PDB6

Near Austin, TX 78739

Kevin

Job Details: 06/24/2022

"Arrived on site and found customer already has broil element on hand. Removed old Broil element and found it is burnt out on the left hand side. After replacing took one picture of new broil element heating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Kyle, TX 78640

Kevin

Job Details: 06/24/2022

"Arrived on site and inspected Ridgerider and found evaporator its beginning to frost over again. Took pictures. Replaced freezer thermistor and freezer harness. Requested that tenant defrost refrigerator for two days, if issue continues will need to replace control box, heating element, and damper."

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, TX 78752

Scott

Job Details: 06/24/2022

"Arrived on site replaced motor , and used pulley and belt from kit . Ran dryer , unit is heating and tumbling normally. No lint build up at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Belton, TX 76513

Jonathan M

Job Details: 06/24/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the capacitor first and tested the unit. Do you know began to work and operate as designed. Call complete.

We serviced a

KENMORE REFRIGERATOR

Model 795.7403341

Near Belton, TX 76513

Jonathan M

Job Details: 06/24/2022

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer had the unit unplug prior to arrival and upon plugging the unit and I took a nap drop the compressor. Family unit starting at .187 A and slowly worked its way to .653 A. Let the unit run for several minutes and could not feel any warm air coming through the return line to the compressor and no cool throughout the refrigerator. Spoke to SW and was advised that this would be a sealed system issue. Went to the customer but was unable to find certain parts.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Temple, TX 76502

Jonathan M

Job Details: 06/24/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Are the vent fan motor, gasket, user interface, console gasket, and console. Reassemble the unit and tested it. The unit began to work and operate as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MEDB835DW0

Near Temple, TX 76502

Jonathan M

Job Details: 06/24/2022

Arrived on site for a dryer thats making noises during operation. Inspected unit and work area. Confirm the customers complaint and found what sounded like a metal on metal screeching. Disassemble the unit and found the idler pulley starting to rust in causing the sound. Replaced either pulley and tested the unit. The unit begin to work as designed with no abnormal sounds present. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Leander, TX 78641

David S

Job Details: 06/24/2022

"Arrived on site for wall oven sound not working, time skipping. I inspected the unit and work area. I gained access to diagnostics and found no error codes. I found the unit not connected to WiFi or a whirlpool application. I found the unit running an old software version. I advised the customer on how to connect the unit to WiFi and the app. Job complete."

We serviced a

MAYTAG COOKTOP

Model MGT8655XS00

Near Cedar Park, TX 78613

David S

Job Details: 06/24/2022

Arrived on site for cooktop not igniting properly. I inspected the unit and work area. I found the orfices partially restricted. I cleaned the orfices and the igniters. I tested the unit and found it working properly. I advised the customer to us a pipe clearer to clean the orfices once a year to keep them from getting restricted.

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Cedar Park, TX 78613

David S

Job Details: 06/24/2022

Arrived on site for washing machine not advancing or draining. I inspected the unit and work area. I preformed a function test and found the lid latch operating. I installed a new lid latch. The unit is working as designed

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Austin, TX 78717

David S

Job Details: 06/24/2022

Arrived on site for fridge leaking water underneath. I inspected the unit and work area. I found the rc floor full of water and ice. I gained access to the drain tubes and found the duck bills clogged. I cleared the duck bills and cut a v into them for better water flow. I steamed out all three drain lines. The drains are now flowing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Lampasas, TX 76550

Tyler

Job Details: 06/24/2022

"Arrived on site for refrigerator making loud noise when ice maker was filled from valve. Upon arrival confirmed issue. Found valve functioning correct during water dispenser from door activation but reverberated excessive noise during ice maker harvest/fill tests plus ice fill cup was frozen over. Called techline and spoke with Rob sr#7733965180.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS01

Near Oakalla, TX 78608

Tyler

Job Details: 06/24/2022

"Arrived on site for refrigerator leaking water from fc. Upon arrival confirmed issue. Upon arrival confirmed issue and customer specified unit was leaking from ice maker as far as they noticed from ice formations coming from under ice maker. Found inlet valve wheezing into ice maker as well as ice maker enamel corrosion occurring in icemaker. Retested unit and found no leaks, over filling, and ice maker working as designed. Informed customer to give unit 24-48 hrs to fill bucket. Call complete"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA-05

Near Georgetown, TX 78633

Lou

Job Details: 06/24/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the refrigerator not defrosting and the drain tubes being clogged, per service bulletin #ASC20171005001, I removed and replaced the drain tubes and using some permagum, I sealed the evap cover. No water leaks observed during service, job completed."

We serviced a

LG WASHER

Model WM3900HBA/00

Near Briggs, TX 78608

Tyler

Job Details: 06/24/2022

Arrived on site for washer making loud noise during spin. Upon arrival confirmed issue. Found no failures in tub or motor asm but found basket bouncing around and had popped off ACU cover from dampener rods failing . Made repairs then tested unit. Found no noise present and unit functioning as designed. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Temple, TX 76502

Jonathan M

Job Details: 06/24/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the ice door, facia heater, and icemaker. Reassemble the unit in the unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5530SQ0

Near Georgetown, TX 78628

Cliff

Job Details: 06/24/2022

Arrived on site to replace previously ordered parts for washer. Upon trying to remove agitator found mounting bolt rusted and rounded out. Repairs cannot be done with out removing agitator