We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Taylor, TX 76574
Wesley
Job Details: 06/03/2021
Arrived onsite and found bearing job needed to repair.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/03/2021
"Arrived on site to inspect unit for not making enough ice, upon inspection found the unit working but when it dumped water the drain pump did not clear it out, customer did not have external pump, cleared drain hose and tested for issues. No problems found. Reattached hose and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78750
David Z
Job Details: 06/03/2021
"Arrived on site to diagnose refrigerator leaking. On arrival customer showed me that the freezer door / gasket has constant condensation on it, above normal. I unplugged the condenser fan to allow the mullion to heat and did not find any water leaks or failed parts. All door gaskets are sealed and no gaps or air leaks were found. Found the mullion isnt getting very warm at all. Called tech line and spoke with Ed, SR7730909458. Tech line advises we replace the door, seal the liner with silicon, and raise the door if necessary to create more contact with the mullion. Ordering new door and silicon. Office to schedule when door arrives.; ordrng 1 W11435351 (Freezer Door) and 1 W10841140 (Clear Silicon)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Bastrop, TX 78602
Matthew
Job Details: 06/03/2021
Arrived onsite for dryer not functioning. Upon inspection found green LED on ACU not flashing. Verified voltage rom source and at control J9. Voltage is present. Needs ACU replacement to run proper diagnostics. Control was RWO. Office to reschedule.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
"Arrived onsite for refrigerator not making ice. Upon inspection I found the ice bin full. I tested temps and found the RC=40 set to 40 & FC=5 set to 0. I set the unit to the recommended 38 degrees. I found the ice chute gasket crooked so I corrected. I tested the ice maker, it cycled and filled as designed. I found the ice box vent on the RC had been blocked at one point. I advised the customer on proper loading. I can not recreate any failures at this time. The unit is working as designed and no leaks detected during time of service job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
Arrived onsite for refrigerator making grinding noise . Upon inspection I could hear the damper making a grinding or popping noise. I was not sent with the damper today so I will need to order the parts and return. Office to R/S due to part availability. ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78664
Jonathan S
Job Details: 06/03/2021
Arrived on site for cooktop burner to hot. Inspected unit and work area. Tested burner operation. Adjusted burners to customer preferences. Spoke with customer on user care guide. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Manor, TX 78653
Matthew
Job Details: 06/03/2021
Arrived onsite for refrigerator not cooling in either section. Upon arrival unit was unplugged. Plugged in unit and monitored compressor. Drawing 1.2-1.6 amps. Frost pattern forming on evaporator. Unit was cooling. Could not duplicate issue at this time. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78744
Jacob
Job Details: 06/03/2021
Arrived onsite for unit leaking water. Turned on the water from the wall. When ice maker called for water the valve started leaking immediately. Replaced with ice maker kit. Tested unit. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSS01
Near Temple, TX 76504
Tyler
Job Details: 06/03/2021
"(Tw) Arrived on-site for fridge not dispensing ice. Upon arrival, C/S unit was making ice, but not dispensing it. Took freezer temp: 0 degrees, operation of dispenser motor was working as designed. Dispenser flap water test resulted in water leaking through the flap down to the drip tray on outer portion of dispenser, causing ice in bin to freeze together. Ordering dispenser spring, door pin, chute, ice door kit, and dispenser arm. Office to reschedule due to part availability. ; ordrng 1 WPW10224328 (Dispenser spring) and 1 WP2196195 (Dispenser door pin) and 1 WP2180353 (Door chute) and 1 W10823377 (Ice door kit) and 1 WP2255431B (Arm dispenser) and 1 Cnote (Need further autho for parts being ordered)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/03/2021
"Arrived on site for refrigerator still leaking water after attempted repair to drain pan. Inspected unit and work area. Found water traces between drain pan and liner. Also found traces of water from ice maker housing. Due to the amount of water most coming from drain pan. Gain access to drain pan and replaced with drain pan kit. Sealed ice maker housing. Assembled unit and tested operation. All tested good, no water leaks detected."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Lou
Job Details: 06/03/2021
"Arrived on site to inspect the adjustments made on the cabinets that are supporting the unit. I found that a support was placed at the front of the unit of the unit under the console. When I went to adjust the gaps in the trims, I found that there was only 1 screw holding the console in place. I adjusted the trim pieces and the console and installed 3 screws to the console. Placed the unit back in its place in the countertop and tested the unit. All gaps were approved by the customer and all burners are operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Hutto, TX 78634
Wesley
Job Details: 06/03/2021
Arrived onsite and for vent fan efficiency and found weather flap outside to be too heavy for the rating of the vent. Opening only slightly and causing back pressure issues. Advised customer on issue and options to correct.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
Arrived onsite for dishwasher tripping breaker. I ran the unit in normal wash and waited for 20 mins but still did not trip the breaker. As I waited I called techline to report Andrew gave me SR#7730916740 i could not get the unit to trip a breaker or fail at this time. I advised the customer have a licensed electrician come to service the circuit and or replace the breaker switch. In the event of a call back. returning tech please call techline on arrival for assistance. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Austin, TX 78749
Jacob
Job Details: 06/03/2021
Arrived onsite for unit having light on. Looked at the unit. Upon further inspection. Found that the far right switch had burn marks. Replaced switch. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Round Rock, TX 78665
Wesley
Job Details: 06/03/2021
Arrived onsite and leveled dishwasher and advised on correcting grease issue and residue. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Round Rock, TX 78665
Wesley
Job Details: 06/03/2021
Arrived onsite and found unit with stripped washplate. Ordering washplate repair. Advised customer on findings ordrng 1 W11397111 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78745
Luis
Job Details: 06/03/2021
"Arrived on site for water leaking. With water source on icemaker solenoid stuck open defective valve,replaced valve tested unit no leaks."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 06/03/2021
Arrived on site for Staining on Multiple Material Types of Top/Middle Rack - Dishwasher. Found normal spotting from sudsing and water drying inside cavity of dishwasher. No repairs needed. No leaks detected. No error codes came on. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Buda, TX 78610
Kevin
Job Details: 06/03/2021
"Arrived on site and inspected range and found it is not reigniting during bake cycle adjusted ignitor and ran bake cycle again and it reignited three times, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Waco, TX 76704
Jonathan M
Job Details: 06/03/2021
Arrived on site for a washing machine that won?t start a cycle. Inspected unit and work area. Customer advised that the unit is not registering her lid closing. Confirmed customers complaint and found an F5 E2 (lid lock fault) error code. Tested the unit in a manual lid locking test and found the unit would not lock the lid. Replaced latch and tested unit. Unit begin working as designed. Call complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78704
Kevin
Job Details: 06/03/2021
"Arrived on site and inspected range and found bake burner will ignite but igniter keeps firing for another 10 seconds before gas supply stops. Spoke with techline and they recommended replacing igniter first and if this did not fix the issue spark module would also be needed. Replaced igniter and bake cycle is operating properly.
We serviced a
MAYTAG WASHER
Model WFW92HEFW0
Near Austin, TX 78749
Jacob
Job Details: 06/03/2021
Arrived onsite for unit leaking. Was able to pull the unit out and ran through quick cycle and clean cycle and could not get the unit to leak. Did see water and soap scum trail coming from the vent of the unit. Let customer know that using distilled vinegar during the cleaning cycle will help to prevent too much suds buildup and water leaking from the vent. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78721
Scott
Job Details: 06/03/2021
Arrived on site replaced fresh food door and badge . No other issues found . No water leaks detected at time of service. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Seguin, TX 78155
Noah D
Job Details: 06/03/2021
"Arrived on site to inspect unit for not starting, upon inspection found the unit plugged into disposal outlet, switched outlet and rewired power cord, Tested unit with no issue. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Lakeway, TX 78734
David Z
Job Details: 06/03/2021
"Arrived on site to diagnose refrigerator not making ice. Ran temp checks and checked history via diagnostics. Found RC averaging 35, freezer -2. Temps look good. Ice maker finishes a cycle test. Unit is not filling. Checked fill tube heater and found the wire severed. Replaced fill tube and heater and secured with HVAC tape. Unit is cycling and filling as designed. Unit sounds like it was filling slow, but did fill. No water leaks found. Call complete."
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/03/2021
Arrived on site to test unit for latch hitting door. Found right side of hinge not sitting correctly. Secured door test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78132
Noah D
Job Details: 06/03/2021
"Arrived on site to inspect unit for not filling with water, upon inspection found the inlet valve not opening, replaced valve and checked float switch, cleared debris and tested. No leaks found. Complete"
We serviced a
GE REFRIGERATOR
Model TBX25PAXBRWW
Near Georgetown, TX 78626
Tommy
Job Details: 06/03/2021
Arrived onsite for refrigerator no cool. Upon arrival found unit condenser coils were dirty causing unit to raise temp during long defrost. Cleaned condenser. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG DRYER
Model MED5700TQ0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 06/03/2021
"Arrived on site for a dryer that?s not starting. Inspected unit and work area. Checked multiple components and found the door switch not opening and closing causing the unit to think the door was left open. Replaced door switch and tested unit. Unit began to run and heat as designed
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Waco, TX 76706
Jonathan M
Job Details: 06/03/2021
Arrived on site for a washing machine that?s making a grinding sound. Inspected unit and work area. The customer advised the unit only makes the sound during the spin cycle. Placed unit in a manual high speed spin and found the belt slipping immediately once it was trying to get up to speed. Removed cover and found the cam worn causing this issue. Replaced the cam and tested the unit. Unit begin working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Belton, TX 76513
Tyler
Job Details: 06/03/2021
"(TW) On-site for broken dishwasher hinge spring. C/S door was not staying open/not closing properly. Found both hinge springs broken. Replaced left and right hinge spring assy. Reassembled, tested, unit functioning as designed. No leaks before during or after repair. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76541
Al
Job Details: 06/03/2021
"Arrived on site and inspected washer clicking noises.Confirmed the complaint and found the cam was the cause of the odd sounds, removed and replaced it and unit tested as designed without the noise.JOB COMPLETE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Killeen, TX 76542
Al
Job Details: 06/03/2021
Arrived back on site to inspect ice maker still not filling even after customer changed the filter.Confirmed the complaint and found the valve and ice maker were both defective causing the malfunction.Removed and replaced both and unit cycled and was harvesting upon completing the repair.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Killeen, TX 76549
Al
Job Details: 06/03/2021
"Arrived on site and inspected front load washer not completing cycles.Put the unit into diagnostics test mode and unit Stayed on C01 (cold water valve) for 3 plus minutes without advancing. Unit the went to C02 and completed the diagnostics test mode. I determined the malfunction is caused by a faulty cold water valve.Valve will be needed to complete the repair.Office to schedule return services.Needs more work.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Harker Heights, TX 76548
Tyler
Job Details: 06/03/2021
(Tw) On-site for washer not spinning out clothes. C/S unit was banging around during cycle. Tested unit spin cycle. Found tub was unbalanced due to failing shocks. Found rest of unit functioning as designed. Ordering 4x shock absorbers.. ; ordrng 4 W11117022 (Shock absorbers)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW02
Near Killeen, TX 76549
Al
Job Details: 06/03/2021
"Arrived on site to install previously ordered part.Removed and replaced the door, which included the door gasket.At customers request I changed the door opening from left to right.Used my heat gun to form the gasket to the cabinet.JOB COMPLETE"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Belton, TX 76513
Tyler
Job Details: 06/03/2021
"(Tw) On-site to replace previously diagnosed parts. Replaced water inlet valve. Reassembled unit, tested, verified unit fills to accurate levels. Unit functioning as designed. No leaks before or after repair. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Temple, TX 76502
Tyler
Job Details: 06/03/2021
"(Tw) arrived on site for washer needing previously diagnosed actuator. Upon arrival disassembled and replaced actuator. Reassembled unit, recalibrated, ran high speed spin and agitation test. Unit now shifts between each mode as designed call complete."
We serviced a
GE COOKTOP
Model JP356SM3SS
Near Killeen, TX 76549
Al
Job Details: 06/03/2021
Arrived on site and inspected GE cooktop front right burner issues.Confirmed the complaint and ordered the infinite switch and 12 element.Office to schedule return services due to part availability.NEEDS MORE WORK ; ordrng 1 WB23M8 (Range infinite switch (Front Right Dual Burner)) and 1 WB30T10151 (12 Element / Front Right)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Temple, TX 76504
Tyler
Job Details: 06/03/2021
"(Tw) Arrived on site for range tripping breaker. Upon arrival confirmed complaint. C/S this started happing after a lightning storm. Outlet receiving 240v, terminal block was intact, ACU receiving proper voltage. Upon further inspection, found broil element terminal exploded and burned other harness wires in that area. Also, bake element had continuity and ohmed at 22.6. Ordering broil element and main harness. Confirmed with SR harness availability.; ordrng 1 W10856603 (Broil element) and 1 W11134841 (Main harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Temple, TX 76502
Jonathan M
Job Details: 06/03/2021
"Arrived onsite for a washing machine that is leaking from the left rear. Inspected unit and work area. Ran the unit through and auto test and found the unit leaking water from the water valve housing when one of the valves was energized.Replaced water valve and housing and tested the unit. The unit began working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/03/2021
"Arrived on site to inspect unit for not cooling freezer side, upon inspection found the evap on freezer side was leaking in a large dent causing a stop of frost. Ordering evaps, compressor and access valve. Office to reschedule ; ordrng 1 TJ90SF8404 (ACCESS ) and 1 W10239732 (evaporator) and 1 W10643261 (evaporator,dual-rc) and 1 W10695094 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS11
Near Bastrop, TX 78602
Matthew
Job Details: 06/03/2021
"Arrived onsite for refrigerator ice maker leaking. Upon inspection found fill cup frozen over causing ice maker to over flow and leak on filling. Removed ice and tested. Ice maker did not leak on fill test. Customer is beginning to have past reoccurring. The valve, fill tube and ice maker have all been replaced in the past. Checked water pressure and was high. On test should have gotten 10 oz of water in 8 seconds, instead got 20oz of water. Manually adjusted valve. If this does not correct the issue customer my need Water pressure regulator and valve. W10786952 and 8212547RP. Customer will monitor adjustment."
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near San Marcos, TX 78666
Andrew
Job Details: 06/03/2021
"Arrived on site to test unit for no power. Verified proper voltage to unit. Cooktop does not have recommend 3/16? vent cutout on cabinet needed as stated in installation instructions. Found fuse blown on module. Replaced fuse, powered unit on. As soon as I pressed power button unit popped and same fuse was blown. Recommend replacing module and display. Office to reschedule. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
David S
Job Details: 06/03/2021
"Arrived on site to install previous diagnosed parts gained access to the fresh food evaporator. Replaced drip pan and evaporator cover. Found the thermistor in correct position. Reassembled unit, powered it on and insured it was in basic reforest. Unit its now working as designed and no leaks were observed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506EPA01
Near Austin, TX 78746
Luis
Job Details: 06/03/2021
"Arrived on site for ice issues. Per customer unit made too much ice then stopped making ice. Found shut off arm raised to off position,lowered shut off arm test arm operation unable to hear clicking noise while raising shut off arm diagnosed icemaker not shutting off when arm is raised unless raised to the height max unit will need a new icemaker
We serviced a
WHIRLPOOL WASHER
Model MVWC500VW1
Near Round Rock, TX 78665
David S
Job Details: 06/03/2021
"Arrived on sight for washer filling with water. Inspected unit in work area. Filled the unit with water, put the unit into a drain and spin. Found the unit spinning with no issues and draining properly. Cleared water out of the water valve housing. Found the water valve was weeping and dripping into housing . Spoke to customer about needing to replace the valve. Job complete. No water leaks detected."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Temple, TX 76502
Jonathan M
Job Details: 06/03/2021
"Arrived on site for a washing machine that won?t make selections. Inspected unit and work area. The customer advised that his main complaint is that the user interface is sometimes non-responsive. He advised that sometimes it?ll work fine but other times he won?t be able to change the selection of the wash cycle or change any settings of that wash cycle. He advised the only thing he?d be able to do is to power it off and power back on. He did state that if he unplugs the unit for 30 minutes, it sometimes begins to work. The customer advised that he did pull the air codes off the unit when he was talking to customer service but ended up clearing the area codes present. Check the unit first order codes and could not find any. When ahead and replaced user interface console to fix the non-response in the User interface. Tested the unit in an auto test and the unit ran as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Kingsland, TX 78639
Cliff
Job Details: 06/03/2021
Arrived on site to diagnose a dryer that is not heating. Found failed element and replaced it. All is working properly at this time in unit. Did note external venting has restriction and this will need to be corrected prior to the customer using unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76542
Al
Job Details: 06/03/2021
Arrived on site and inspected washer not working just sensing.Confirmed the complaint and found the valve was defective causing the malfunction.Removed and replaced it and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/03/2021
Arrived on site for refr freezer seal moisture always. Found all door gaskets sealing and seating properly against cavity. Explained to the customer these areas that are wet are normal from the defrost heaters inside the cavity of the fridge. No excessive frost or areas of concern found inside the freezer. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ01
Near Spicewood, TX 78669
Brandon
Job Details: 06/03/2021
"Arrived on site to replace handle and set screw, found new handle was damaged in box, ordering handle. ; ordrng 1 W11416489 (Handle) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Leander, TX 78641
Lou
Job Details: 06/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the UI with harness and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/03/2021
"Arrived on site for refrigerator not dispensing water producing ice. Inspected unit and work area. Tested water dispenser operation with filter bypassed and found no water through dispenser. Inspected floor and found scratches from refrigerator being rolled out. Pointed scratches out to customer before removing unit. Tested main inlet valve to dual valve and found failed filter housing. Customer requested to replace filter. Removed failed filter housing and installed new. Cycled ice maker and flushed water through dispenser. Cycled ice maker again, due to air in line. All tested good, no water leaks detected. Informed customer on updated ice maker, unit still has the original ice maker. If stops making ice will need updated IM with wire harness."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/03/2021
Arrived on site to install previous diagnosed part. Removed failed thermostat and installed new. Performed air flow test and found green light. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near New Braunfels, TX 78132
Noah D
Job Details: 06/03/2021
"Arrived on site to inspect unit for leaking from dispenser, upon inspection confirmed the crack and replaced part, tested unit for leaks and found no issue. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78746
Kevin
Job Details: 06/03/2021
"Arrived on site and inspected dishwasher and found wash motor has failed, after replacing it began a normal cycle and washer is progressing normally, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Leander, TX 78641
Lou
Job Details: 06/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace the hv control and valve due to the water dispenser dripping. Before replacing parts, I inspected/tested the water dispenser and found the facade is getting stuck in the switch area and not shutting off. I removed and replaced the valve and adjusted the facade and added some manufacturer approved grease to allow it to slide in and out easier. Retested and dispenser is operating as designed. No further water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Burnet, TX 78611
Cliff
Job Details: 06/03/2021
Arrived on site to replace control for washer. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Kevin
Job Details: 06/03/2021
"Arrived on site and inspected dryer and found customer is experiencing long dry times, used airflow meter and found it is restricted but not completely blocked. Vent exits home on immediate wall to the left. Checked vent outside and removed some lint buildup and when checked with meter again it shows good. Also found debris caught in felt ring and cleared it. No further repair is needed at this time, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78739
Luis
Job Details: 06/03/2021
"Arrived on site for cooling complaint. Both sections reading 70? ran diagnostics found fans not powering off,power cycled unit fans powered on ran diagnostics fans not powering off,compressor not running. Replaced main control same issue with fans not powering off and compressor not powering on. Ordering ui and Orion control. ; ordrng 1 W11099340 (Ui) and 1 W11131873 (Orion control), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model 665.12793K311
Near Georgetown, TX 78628
Tommy
Job Details: 06/03/2021
Arrived onsite for unit dropping during the cycle upon arrival found unit error code F8E1 long drain. Found drain hose was clogged cleared and tested. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Wesley
Job Details: 06/03/2021
"Arrived onsite and found compressor and fans running, however no cooling and no frost pattern and oil leaking near the compressor. Advised customer that sealed system repair would be needed. Office to reschedule. . ; ordrng 1 W10756020 (Compressor) and 1 WPW10143759 (Ive drier) and 1 W10913906 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Austin, TX 78721
Scott
Job Details: 06/03/2021
"Arrived on site for food freezing in fresh side . Found diffuser door stuck open . Replaced diffuser, all checked normal in diagnostics. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXV006
Near Cedar Park, TX 78613
David S
Job Details: 06/03/2021
Arrived on site you follow up on door not leveled properly had spoken with KY and learned bolt on right hand door was backing out. I then leveled the doors and applied lock tight to the bolt that was backing out. Instructed the customer to leave door closed for 30 min. Unit is now functioning as designed. Call complete .
We serviced a
GE WASHER
Model GTW845CSNWS
Near Cedar Park, TX 78613
Kayman
Job Details: 06/03/2021
"Arrived onsite for washer not draining all the way or leaving wet clothes at the end of the cycle. I ran diagnostics and found 26,48,66,27,8 stored in the unit fault section. I checked each error and the corresponding comments and all checks passed. I found the drain hose too far down into the stand pipe so I corrected. I found the suspension is failing and when you push down on the basket it will bounce up and down and knock around. I am ordering the Suspension(WH03X31498) x 4. No leaks detected during time of service. Office to R/S due to part availability. ; ordrng 4 WH03X31498 (Suspension rod)s"
We serviced a
GE MICROWAVE
Model JVM1540DP1BB
Near New Braunfels, TX 78130
Andrew
Job Details: 06/03/2021
Arrived on site to test unit for no power. Found fuse was blown. Replaced fuse and checked door switches. Door switches tested good. Tested unit and fuse blew. Would like to return with a few fuses. ; ordrng 3 WPM0805101 (fuse 20 a)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS3
Near Kyle, TX 78640
Leonardo
Job Details: 06/03/2021
Arrived on site to replace door and control board per Techline. Found new board to be different connections from old one. Called Techline and let Techline right parts were ordered. 7730872092
We serviced a
WHIRLPOOL DISHWASHER
Model SDU50011
Near Georgetown, TX 78628
Tommy
Job Details: 06/03/2021
Arrived onsite for dishwasher with no power. Upon arrival found unit was on a switch and was still operating as designed. Showed customer switch. Job Completed.
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Georgetown, TX 78628
Tommy
Job Details: 06/03/2021
Arrived onsite for refrigerator not closing bottom and ice on bottom. Upon arrival found fc was 18 degree to warm to call for ice to ice maker. Also found unit fc gasket and drain tube clogged and damaged. Ordering unit gasket and returning with unit drain tube. ; ordrng 2 WPW10436250 (Gasket)s
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS04
Near Spicewood, TX 78669
Brandon
Job Details: 06/03/2021
"Arrived on site to replace ice maker, after replacing unit tested good."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Wimberley, TX 78676
Robert
Job Details: 06/03/2021
Arrived on job for complaints of leaking. Found the leak is in the front bottom of door. Instructed customer to clean glass before each load to get proper seal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Buda, TX 78610
Kevin
Job Details: 06/03/2021
"Arrived on site and inspected icemaker and confirmed it is getting correct voltage, took one picture. Jumped LNV end valve will run and fill icemaker. Icemaker motor has failed and will need to be replaced ; ordrng 1 W10882923 (Icemaker) and 1 Wpw10349187 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78734
David Z
Job Details: 06/03/2021
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 06/03/2021
Arrived on site for Odor and mold on the interior rubber seal. Rubber seal needs to be replaced please. Found bellow heavily stained with mildew. Removed bellow and installed new bellow. Ran washer on rapid wash to check for leaks. No leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Del Valle, TX 78617
Jacob
Job Details: 06/03/2021
Arrived onsite for unit shutting off. Looked at the unit and had no power. Flipped on the breaker. Checked the voltage and unit had 240v. When testing the unit. Saw sparks coming from the control board. Need to order a new control board. Took pic of closing documents. Office to reschedule ; ordrng 1 W11528352 (CONTROL )
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FS1
Near Lakeway, TX 78734
David Z
Job Details: 06/03/2021
Arrived on site to install previously diagnosed elements to resolve intermittent operation. Installed both rear burners and tested. Found unit working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Buda, TX 78610
Leonardo
Job Details: 06/03/2021
Arrived on site to test unit for burning smell and sparking. Test unit and found shorted diode and capacitor. Ordering new diode and cap office to reschedule. ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Little River-Academy, TX 76554
Tyler
Job Details: 06/03/2021
(Tw) Arrived onsite for led lights in fridge/freezer not working properly. Found freezer led burnt out. Replaced led light. Unit is now functioning as designed. All lights are illuminated and bright. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC239DSB2
Near Wimberley, TX 78676
Robert
Job Details: 06/03/2021
Arrived on job for complaints of warm temperature. Found the bimetal open and evaporator covered in frost. Replaced bimetal and removed ice.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/03/2021
Arrived n site for microwave sparking and door open and closed error. Inspected unit and work area. Found shelf in unit and sparking at back left corner. Tested door operation and found upper interlock not making good contact with door. Added touch up paint to cavity and as able to adjust interlock. Tested operation. All tested good. Informed customer to allow 4 hours for paint to dry and not use microwave rack when heating 2 items at once.
We serviced a
MAYTAG DISHWASHER
Model MDB4409PAB0
Near Taylor, TX 76574
Wesley
Job Details: 06/03/2021
Arrived onsite and replaced failed drain pump. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Georgetown, TX 78628
Tommy
Job Details: 06/03/2021
Arrived onsite for unit no cool. Upon arrival found all fans and compressor running. Unit had no frost on evap. Unit will require sealed system. Spoke with customer on cleaning unit fc before next call. As unit fc has liquid in in and is molding. Office to reschedule with sealed system tech.; ordrng 1 W10507884 (Compressor kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Kyle, TX 78640
Kevin
Job Details: 06/03/2021
"Arrived on site and inspected refrigerator and found evaporator drain is frozen over, cleared ice and steamed drain and it is draining but very slowly, used a 1/4 inch water line to attempt to snake drain and it will only go down 2 inches. Drain is collapsed, blocked.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Lakeway, TX 78734
David Z
Job Details: 06/03/2021
"Arrived on site to install previously diagnosed parts to resolve failed drain pump. Vacuumed out remaining water and replaced drain pump. Retested unit and verified it is draining properly, with no leaks found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78738
Luis
Job Details: 06/03/2021
"Arrived on site for no ice and cooling issue. Found no response from deli control,removed deli control from housing found broken wires and defective control,removed deli drawer found evaporator incased in ice. Diagnosed unit will need harness assembly for evaporator,deli control and deli door,customer will need to defrost unit 24hrs before return visit.; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli control), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Brandon
Job Details: 06/03/2021
"Arrived on site for customer complaint of broken heater, I replaced heater, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Del Valle, TX 78617
Jacob
Job Details: 06/03/2021
"Arrived onsite for unit not sealed correctly and not making ice. Tenant said the door was bent down and they pushed it up and since then it has sealed better. Looked at the door and door was sealing properly, no issues with the door. Looked at the ice maker, found that the connector was not connected for power. Re connected ice maker. Ice maker started working and poured in water. No leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Spicewood, TX 78669
Brandon
Job Details: 06/03/2021
"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model RF367LXSY0
Near Georgetown, TX 78628
Tommy
Job Details: 06/03/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit element and tested. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Canyon Lake, TX 78133
Robert
Job Details: 06/03/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, TX 76511
Jonathan S
Job Details: 06/03/2021
Arrived on site to install previous diagnosed part. Removed torn door gasket and cleaned debris from door. Glued new gasket. Informed customer to allow 4 hours to dry. Job completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Austin, TX 78731
Luis
Job Details: 06/03/2021
"Arrived on site. Replaced reservoir,pumps,cap and grid cutter,powered u it on ran diagnostics all test passed
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Elgin, TX 78621
Matthew
Job Details: 06/03/2021
Arrived onsite for range not igniting. Upon inspection found all igniters working. The issue is improper gas flow. Unit is hooked up to small propane tank and has a high pressure regulator attached. Unit needs a low pressure regulator to not disrupt the flow to the unit valve. Notified customer. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Scott
Job Details: 06/03/2021
"Arrived on site for dishwasher cook making loud noise when opening and closing . Hinges ,springs and pads all in good shape . Did add a touch of white grease to hinges . Door is opening and closing quietly and freely . Addressed heating issue . Instructed customer to start using rinse aid . No water leaks detected at time of service. Job complete Sr 7730916598"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS1
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
Arrived onsite for vent hood that is leaving grease on the cabinets and seems to be not filtering out all the grease. I tested the unit and found it working as designed. I did find some gaps between the cabinet and unit that is letting air out as the unit is operating. I attempted to push the sheet metal to close the gaps but some still remain. The vent box was coming off the wall so I pulled it out a little and verified airflow up through the vent. I resecured the vent. The unit is working as designed at this time and any gaps would be considered an installation issue. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
Arrived onsite to install previously diagnosed parts. After installing the regulator I found the issue still remained. I called techline to report SR#7730913600 Liam. Using the supplied manometer. I found the unit has a gas supply pressure issue and will need the gas company to come adjust incoming pressure. Job complete.
We serviced a
AMANA MICROWAVE
Model AMV2307PFB05
Near Austin, TX 78724
Jacob
Job Details: 06/03/2021
Arrived onsite to replace blower motor to the unit. Replaced blower motor. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAGIC CHEF WINE COOLER
Model n/a
Near Leander, TX 78641
David S
Job Details: 06/03/2021
"Arrived on site to Diagnose wine cool not cooling. Found no fans running. Gained access to the back of the unit and observed evidence of rodents. After removing the unit back panel I observed the compressor was hot to the touch and not running. Observed evidence of rodents in back panel, power cord was chewed on outer sheath. Then gained access to the control and was able to restart the fans but was it was still not running the compressor.