We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Andice, TX 78628
Miguel
Job Details: 02/28/2024
"Arrived on site with new sump. Removed and replaced sump assembly, verified operation. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78722
Matthew
Job Details: 02/28/2024
Arrived onsite to replace faulty compressor. Replaced compressor and dryer . Pulled vacuum and held. Charged per spec and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Georgetown, TX 78628
Sterling
Job Details: 02/28/2024
On arrival confirmed complaint of no water. On first check unit is working and dispensing water as well as making ice. Customer did have the unit colderer then factory and I advised it could have frozen the reservoir at the time of failure. Unit is currently working as designed. Job complete. No leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Austin, TX 78702
Ryan B
Job Details: 02/28/2024
"Arrived on site to inspect unit for gaskets failing. Upon closer inspection found gasket loose and pulled so it wouldnt fit properly. Replaced gasket, used heat gun to for, seal better. And added silicone to problematic areas due to this unit being in a break room and used by many people. Tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Belton, TX 76513
Tyler
Job Details: 02/28/2024
"Arrived on site for refrigerator freezing water in fill line to ice maker. Upon arrival found inlet valve failing and causing to much water to leak into ice maker. Replaced valve and tested water dispenser and ice maker, found no leaks and unit working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/28/2024
"Arrived on site to replace previously diagnosed led lights. Upon inspection found LED module in freezer was shorted causing lights in the top of the RC to be dim. Per service pointer replaced all LED lights in RC and FC. Unit is now functioning as designed, job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/28/2024
"MHW5630HC3 Arrived to inspect excessive vibration. As expected, I found no error codes and within automatic and manual test 7, the machine spun as designed and there was no signs of excessive chassis movement. High speed imagery revealed the spin basket was significantly out-of-round and had approximately 8 mm of variance. I will discuss repair options with management the following day and add required parts. No leaks observed during service. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 02/28/2024
Arrived onsite and found unit with complaint of intermittent condenser rattle. Determined rattle to be excessive. Used pads to repair by dampening the condenser. Also made adjustment to improve sound quality. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Briarcliff, TX 78669
Leonardo
Job Details: 02/28/2024
Arrived on site to test unit for unit not working and giving F7E2 error code bad motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Austin, TX 78727
Wesley
Job Details: 02/28/2024
Arrived onsite for broken back left leveling foot. Replaced one foot. Unit is now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78730
Scott
Job Details: 02/28/2024
"Arrived on site for washer banging . Found tub bouncing. Replaced suspension rods . Ran calibration and diagnostics test . All checked normal. No water leaks detected at time of service ,job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Hutto, TX 78634
Kimo
Job Details: 02/28/2024
Arrived onsite to install previously ordered parts. Upon arrival I I replaced the sump&motor and tested the unit and found unit operating as designed no leaks.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, TX 78754
Wesley
Job Details: 02/28/2024
Arrived onsite and found unit operating with failed latch. Replaced the latch. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, TX 78633
Sterling
Job Details: 02/28/2024
On arrival verified complaint of not washing. Installed water valve per previous diag. Ran diag test again and all components are functioning correctly. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Georgetown, TX 78628
Miguel
Job Details: 02/28/2024
"Arrived on site for cooktop leaking gas. Builder says inspecter said something was wrong with knob. Arrived and found a screw was stuck under the knob and didnt allow it to close properly. Found burner caps not positioned properly, Removed top panel. Used leak detector to verify no leaks under the burners. No leaks found. Unit working properly. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Spicewood, TX 78669
Paul
Job Details: 02/28/2024
Arrived onsite for a prostyle cooktop that the knobs are easy to turn on and it will leak propane. I checked the valves and the knobs have to be pushed in to allow the knobs to turn on so they are working as designed. I used my gas leak detector and checked for leaks at the orifices and all connections finding no gas leaks present. The unit is working as designed. I did find the cooktop not installed correctly. There is no shelf support under the cooktop and it is supported by the cooktop trim in the back and on the sides and it sets on the cabinet facia trim in the front. I had the customer get their installation manual and I went thru the install pictures and explained all of this to the customer. I called safety and spoke with Marie to report my findings SR# 7738527778. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Leander, TX 78641
Miguel
Job Details: 02/28/2024
"Arrived on site for microwave creating sparks. Ran unit and was unable to duplicate l installed rack and was unable to duplicate. Called safety to document, 7738524551 . Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seguin, TX 78155
Andrey
Job Details: 02/28/2024
"Arrived on site to test unit for loud grinding noise, found noise coming from gear case, replaced and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Cedar Creek, TX 78612
Joe Z
Job Details: 02/28/2024
Arrived on site for oven temperature issues and other random malfunctions. Ran diagnostics and there are no saved error codes. Found unit has never been connected to WiFi. Customer downloaded app and connected to WiFi. Unit updated. Test unit by preheating oven to 350 and monitored using thermocouple. Unit preheated correctly and began heat cycling. Customer pointed out inner glass and door seal discolored. Both parts are cosmetic and past 30 day warranty for cosmetic issues. Unit is operating as designed Job complete
We serviced a
MAYTAG OVEN
Model MER7700LZ2
Near New Braunfels, TX 78132
Andrew
Job Details: 02/28/2024
"Arrived on site to install previously diagnosed door. Replaced door and tested, unit is functioning as designed, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Kyle, TX 78640
Leonardo
Job Details: 02/28/2024
Arrived on site to resolve front door. Replaced door test unit by pre heating unit to 475? unit got hot did not tripped breaker job complete.
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Austin, TX 78736
Leonardo
Job Details: 02/28/2024
Arrived on site to test unit for kick plate fallen off. Removed oven door to secured kick plate correctly. Secured kickplate test unit and unit test good job complete e
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/28/2024
"Arrived on site to test unit for freezing temps in RC. Tested unit found loose connection on cover evap. Thawed out water reservoir and secured all connections, ran diagnostics cycle on ice maker. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, TX 78641
Maurice R
Job Details: 02/28/2024
"Arrived onsite for burner not operating correctly. On inspection the center burner was not igniting, I pulled the burner and took it apart and found the gas channels were clogged. I cleaned the ports out and reassembled the burner and now the burner ignites. The unit is operating as designed and there was no gas leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Spicewood, TX 78669
Luis
Job Details: 02/28/2024
"Arrived on site. Found both fresh food door gaskets ripped allowing warm air to enter and cold air to escape,ordering main control,damper and insulation. Returning tech to contact lm for adding sealer around damper ; ordrng 1 WPW10120827 (Main control) and 1 WP13012402 (Insulation) and 2 W10830046 (Gasket)s and 1 212643 (Sealer)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78724
Matthew
Job Details: 02/28/2024
Arrived onsite for burned harness. Replaced harness and high limit tstat. Tested and unit is functioning properly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cedar Park, TX 78613
Miguel
Job Details: 02/28/2024
"Arrived on site for dishwasher not washing. found error f7e2, f9e2. Inspected and found disposal drain cover still in place. Found motor wash motor was getting voltage but not turning. Removed from under counter. No set screws installed. Replaced pump and motor assembly. Verified operation. Call complete. No leaks."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Harker Heights, TX 76548
Tyler
Job Details: 02/28/2024
Arrived on site for washer making a clicking noise and not filling up all the way. Upon arrival confirmed issue and found f0-e3 & e7. Found slider was starting to seperator and causing friction of motor asm leading to unit not sensing weight properly.. replaced slider and tested washer. Found it filling as designed to designated level with no leaks and noise gone. Call complete
We serviced a
KITCHENAID RANGE
Model KFGC500JAV01
Near Austin, TX 78702
Ryan B
Job Details: 02/28/2024
Arrived on site to inspect unit for range display not working properly. Upon closer inspection customer stated unit has issues with conventional cooking when using that setting unit will beep as if unit is already at temp immediately after setting it. Unable to put unit into diagnostic mode. Controls arent responding properly. Recommend replacing control when parts come in. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Georgetown, TX 78628
Sterling
Job Details: 02/28/2024
On arrival verified complaint of unit not disp water. On arrival found water hammer is happening when dispensing water. Replaced filter housing and unit is no longer making a noise. Unit is making ice and dispensing water correctly. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Round Rock, TX 78681
Kimo
Job Details: 02/28/2024
"Arrived onsite for a washer that is leaving the clothes soaking wet at the end of the cycle. Upon arrival I ran the unit in quick wash with a towel in the unit and found that the unit didnt go into spin. I found no code stored. I replaced the control and tested the unit and found no change. I am ordering the rotor,stator and set return for 03/16/24; ordrng 1 W11314361 (ROTOR) and 1 W11354541 (STATOR)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 02/28/2024
Arrived onsite for unit not operating no power. Traced power and found shorted hot at the dishwasher power block. Repaired wiring connection. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Liberty Hill, TX 78642
Lou
Job Details: 02/28/2024
"Arrived on site to inspect dryer not working. Upon further inspection, I found the unit unplugged and I tested the voltage at the outlet and found no voltage. I checked the breaker (GFCI) and found it tripped. Recycled the power to the unit and retested voltage and got 248V. I attempted to test the unit and it would not turn on. I tested voltage at the terminal block and found 248V from red to black; 148V from red to white; 58V from black to white and 124V from red to ground. I inspected the outlet and found the neutral terminal damaged (photo). I plugged the unit in and was able to test the unit and it is operating as designed. The customer advised that the unit begins to make a noise after approximately 20 mins of use. I disassembled the unit and found the blower wheel damaged (photo). All other components are good. I reassembled the unit and left it unplugged for safety and recommended they not use the unit until the blower wheel is replaced. I am ordering the wheel and scheduled return service for 03/05/24. No lint observed during service.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Bastrop, TX 78602
Joe Z
Job Details: 02/28/2024
"Arrived on site for leaking water, upon arrival, inspected unit. Found lots of floor and cabinet damage due to water. Uploaded pictures. The inside tub is perfectly dry. Customer said has not used in about a month. Confirmed valve is not weeping. Pulled unit from cabinet. Do not see obvious signs of leaks. Ran unit outside of cabinet to inspect while operating. Unit is operating correctly without leaking. Drained unit and there are no leaks from pump or any hose. Unit is operating as designed with no leaks detected. Customer has video of unit operating and not leaking. I suspect water damage happened from a different source. Job complete"
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/28/2024
Arrived on site to test unit for unit rattling when blower is on. Couldnt remove blower and new blower was damaged. Will need to return with new blower and 2 hour 2 man job office to reschedule ; ordrng 1 W11106377 (Blower) and 1 2hourjob (2 hour job) and 1 2manjob (2 ma job)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Hutto, TX 78634
Kimo
Job Details: 02/28/2024
Arrived onsite for a cooktop that was tested by a third party inspector and they found the the right rear burner was not operating properly. Upon inspection I found that the burner was operating as designed it heated on high and pulsed on and off like normal on low. I tested the others burners and found that they opened as designed
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Manor, TX 78653
Wesley
Job Details: 02/28/2024
"Arrived ed onsite and found popped bake element. Reported findings to safety. Ordering bake element to repair. Sr#7738508584, customer requested return service on march 11th. ; ordrng 1 W11182108 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Austin, TX 78704
Ryan B
Job Details: 02/28/2024
"Arrived on site to inspect unit for grinding or squeaking noise coming from unit. Upon closer inspection found differ not opening and closing properly. Replaced diffuser, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Austin, TX 78728
Wesley
Job Details: 02/28/2024
Arrived onsite for not producing ice and replaced the ice maker and valve together based on mixed diagnostic results. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Georgetown, TX 78626
Kimo
Job Details: 02/28/2024
Arrived onsite for a washer the is nor starting a cycle. Upon arrival I found that the issue was caused by a broken striker. I ordered the striker and scheduled for the 03/05/24; ordrng 1 W11457841 (STRIKE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/28/2024
"Arrived on site to test unit for no cooling. Upon arrival customer stated she has extended warranty through Home Depot. Advised customer to contact warranty company again so we can get dispatched through them so we can service this unit. Did not touch or disassemble unit but from hearing the compressor run, you can hear that it is seized and will need a sealed system repair. No service provided so no fee collected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 02/28/2024
Arrived onsite for lost door tension and repaired door hinge and lubricated T shaft to correct and repair tension. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, TX 78653
Joe Z
Job Details: 02/28/2024
"Arrived on site for leaking at left rear of unit. Upon arrival,inspected unit and found detergent leaking from rear corner of unit onto floor. Found that unit is not leveled correctly and detergent has been overfilled at drawer, trickled down inside of left panel and out of rear. Confirmed leak is only detergent and no water. Removed top lid to inspect dispenser and hoses. All are good with no signs of leaks. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM06
Near Austin, TX 78747
Ryan B
Job Details: 02/27/2024
"Arrived on site to replace evolution motor diagnosed on previous trip. Replaced evap motor, unit is inside storage garage with no outlets, unable to test. Also replaced thermistor. Unable to test unit due to no outlets. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Dripping Springs, TX 78620
Luis
Job Details: 02/27/2024
"Arrived on site for water leaking from icemaker. Diagnosed leak from icemaker housing,replaced defective icemaker ran harvest test passed icemaker filled with water no leaks."
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HB10
Near Pflugerville, TX 78660
Wesley
Job Details: 02/27/2024
Arrived onsite and called techline onsite to document microwave status and customer concerns over plastic cracking. No current cracking but customer concerned about product lasting outside of warranty. Documented with whirlpool techline spoke with Andrew. Sr#7738252273 Andrew advised to suggest customer follow up with customer care for ongoing quality concerns.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Belton, TX 76513
Tyler
Job Details: 02/27/2024
Arrived on site for microwave randomly turning ui control off. Upon arrival found stable 123.4v and polarized outlet. Found ACU failing and replaced it. Found microwave working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Austin, TX 78749
Ryan B
Job Details: 02/27/2024
"Arrived on site to inspect nit for not being cold enough. Upon arrival checked freezer temperature, freezer is sitting at 35 degrees. Found thermistor frozen to evap at only location of frost on evap. Read ohms on thermistor unit is faulty and reading open. Replaced thermistor, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waco, TX 76711
Jonathan M
Job Details: 02/27/2024
"cArrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charged the unit up with nitrogen. Found no leaks present for 15 minutes. I vacuumed down the units -31 psi pressure sold again for another 10 minutes. I charged the unit up with 43 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78737
Leonardo
Job Details: 02/27/2024
Arrived on site to test unit for broken dispenser. Found dispenser door broken. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, TX 78628
Lou
Job Details: 02/27/2024
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further , I tested temp,sin the FC= -1 degrees. I removed the ice maker cover and found the IM tray damaged and ice in the fill tube. I removed the ice maker and using my steamer, I removed the ice from the fill tube. Installed a new ice maker and tested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Austin, TX 78737
Leonardo
Job Details: 02/27/2024
Arrived on site to replace board and interior light. Replaced both parts test unit by heating water for 1:30 minutes and 2:00 minutes and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model GSS25GSHBCSS
Near Kingsland, TX 78639
Gerry C
Job Details: 02/27/2024
"GSS25GSHBCSS Arrived to inspect no dispensing of ice. Upon initial inspection, I found the dispenser motor and solenoid had frozen, similarly to the prior service. I was able to get the ice maker to complete a harvest and fill cycle and found no issues with the amount of water dispensed into the ice maker. Further inspection revealed a large area at the bottom of the FC door, along the mullion that was gapped. Using a flashlight within the chamber, I could see an area four inches in length by 1/4 gapped. The area was allowing a large amount of air to circulate through the system, causing condensate to gather and then freeze within the FC chamber and resulting in the dispenser assembly seizure. I was able to re-form the mullion and then seal to prevent air movement and moisture incursion into the cabinet. I advised the customer of my findings and that there are few, if any, options to attempt further repair, if the door/gasket continues to not be able to conform to and seal along the mullion side. No leaks observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Manor, TX 78653
Kimo
Job Details: 02/27/2024
Arrived onsite to install previously ordered parts. Upon arrival I I checked the wave guide and found that it was not damaged. I then replaced the filter board and the transformer and tested the unit and found the unit operating as designed
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Georgetown, TX 78628
Sterling
Job Details: 02/27/2024
On arrival verified complaint of unit shutting down 10 minutes in and has to fully cool down before customer can start it back up. Replaced all fuses and thermistors as all checked good but still one of them is causing the failure. Job complete operational test is good.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Waco, TX 76712
Jonathan M
Job Details: 02/27/2024
Arrived on site for a washing machine that is leaking water inside of the washer when it is not in use and is also turning itself on randomly. Inspected unit and work area. I ran the unit through diagnostics and found an F2 E1 (UI stuck key) error code. I did confirm that the inlet water valve on the hot side was leaking water very slowly. I replaced both the inlet water valve and the control panel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Marion, TX 78124
Andrew
Job Details: 02/27/2024
"Arrived on site to install previously diagnosed drive motor and capacitor. Replaced parts and tested, unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Round Rock, TX 78681
Maurice R
Job Details: 02/27/2024
Arrived onsite for previously diagnosed parts. Installed the new control board and ui. I waited 20 minutes and did not hear the humming noise. Customer will call if noise continues. No gas leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Burnet, TX 78611
Gerry C
Job Details: 02/27/2024
"KRFC704FPS06 Arrived to inspect noise. I found the issue was with the upper evaporator fan and it would not operate within service test mode. All other functions and fans worked and I verified defrost operation via thermals. The right RC door gasket had torn and will require replacement upon return. The customer has been coached on defrosting and will complete prior to our return. The RC Evap cover has been reflowed, in case of need. Unit has been set to standard defrost to prevent future issues. No leaks observed during service. ; ordrng 1 W10917313 (RC Door Gasket, GY)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near San Marcos, TX 78666
Andrey
Job Details: 02/27/2024
"Arrived on site to install sound pads, powered unit on and it tripped breaker reset breaker and tested, unit has a extreme vibration noise coming from the motor and blower, inspected blower and found excessive amount of lint buildup on the blades, cleared out lint, noise did improve but still extremely loud, will need to replace motor, blower, ordering parts office to reschedule ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Wheel) and 1 WP3387747 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Austin, TX 78749
Scott
Job Details: 02/27/2024
Arrived on site for washer making noise in spin cycle . Ran diagnostics and unit is making unusual noise when ramping up a down in spin cycle . Ordering gearcase and spanner nut . No water leaks detected at time of service. Set return 3/4 ; ordrng 1 W11551646 (Spanner nut) and 1 W11449840 (Gearcase) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78724
Joe Z
Job Details: 02/27/2024
Arrived on site for unit not operating. Power cycled control and control is now responding. ran diagnostics. There are no saved error codes. Ram automatic test and unit passed test. Unit is operating as designed. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Killeen, TX 76541
Tyler
Job Details: 02/27/2024
Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival confirmed issue and installed part. Tested unit and found no leaks and unit working as designed. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Waco, TX 76708
Jonathan M
Job Details: 02/27/2024
"Arrived on site for a dishwasher that has a door that is leaning. Inspected unit and work area. I did confirm the customer complaint but found the dishwasher leaning forward, causing the door to be leaning down. I did adjust the feet on the front of the dishwasher and found the door opening and closing properly without leaning. The unit is working an operating as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Pflugerville, TX 78660
Wesley
Job Details: 02/27/2024
Arrived onsite for heating concerns and found unit operating properly to design specifications. Provided customer instruct on design and use. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
Sterling
Job Details: 02/27/2024
On arrival verified complaint of not washing. Ran diag test and found sump not activating. Found main is sending voltage but the wash motor is not receiving any. Ordering 1 harness. W10832781 reschedule for 3/5; schdld next appmnt for 3/5 TUE !
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Georgetown, TX 78633
Lou
Job Details: 02/27/2024
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit very warm and no ice in the bin. I did find the water circulating over the evaporator but not frost patter/no ice forming. I placed the unit in diagnostics and tested the components and found the compressor not pumping and the heat valve not staying on very long due to no refrigerant. I am ordering the compressor kit, evaporator, NON-UV drier, access valve and CNOTE-3 HOUR JOB. Unit was left turned off and the door left open to prevent mold from building up. No water leaks observed during service and office to schedule return service.; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W11506635 (Access valve) and 1 W10843121 (NON UV DRIER) and 3 CNOTE (3 HOUR JOB)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMCS7024PZ00
Near Leander, TX 78641
Maurice R
Job Details: 02/27/2024
"Arrived onsite for MW making a noise. On inspection the magnetron is louder than usual. The unit heated stuff up just fine. Returning with magnetron,capacitor & diode. ; schdld next appmnt for 3/5 TUE !"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78753
Wesley
Job Details: 02/27/2024
Arrived onsite for complaint of noisy operating and determined duct was rattling against back panel. Adjusted the installation. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
Lou
Job Details: 02/27/2024
"Arrived on site to inspect dryer back panel issues. Upon further inspection, I found the back panel on the left side of the unit was separated from the chassis due to the screws being stripped out (photo). As a temporary fix, I used some washers, from my van stock, with the screws to hold the back panel in place until I can return to complete the repair. I am ordering the rear panel, screws and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service when parts arrive. Unit is operable at this time. No lint observed during service.; ordrng 6 WP90767 (Screw)s and 1 W11626083 (Rear panel) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID OVEN
Model KODE507ESS21
Near Austin, TX 78751
Leonardo
Job Details: 02/27/2024
Arrived on site to test unit for ovens not getting to temp. Found customer using oven thermometers. Showed customer how to calibrate the unit. Test temp at 350? and unit test good at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near New Braunfels, TX 78132
Andrew
Job Details: 02/27/2024
"Customer denied service, stated he has 2 other appliances to service on March 5th and hed like to get them all serviced on 1 day. Rescheduling for 3/5.; schdld next appmnt for 3/5 TUE !"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near New Braunfels, TX 78130
Andrey
Job Details: 02/27/2024
"Arrived on site to test unit for not running properly, tested unit found F7E3 error, present water coming into unit extremely slow, recommend replacing shift actuator, inlet valve and control as precautionary, ordered parts office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shift actuator) and 1 W11614515 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Leander, TX 78641
Maurice R
Job Details: 02/27/2024
Arrived onsite for dishwasher not screwed into cabinet. I secured the unit to the cabinet to make sure it does not move. The unit is operating as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, TX 78666
Andrey
Job Details: 02/27/2024
"Arrived on site to test unit for rattling noise, tested unit found a magnet stuck to motor pulley rattling against cover, removed magnets and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Leander, TX 78641
Maurice R
Job Details: 02/27/2024
"Arrived onsite for vent hood making a noise. On inspection the vent was not making the noise. I asked the customer what was she doing when the noise appeared. She said cooking, I turn all 4 burners on and with 30 seconds the noise appeared. On further inspection the fan started to wobble when heat was introduced to the environment. Installed new motor & fan blade. Test the unit and the noise does appear any more. The unit is operating as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Austin, TX 78744
Ryan B
Job Details: 02/27/2024
"Arrived on site to inspect unit for making a weird noise. Upon arrival was not able to replicate noise. Upon closer inspection blower wheel and motor looked fine. Idler wheel was showing signs of belt slipping. Replaced all rollers and idler wheel. Tested unit, unit is running as intended. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78744
Ryan B
Job Details: 02/27/2024
"Arrived on site to inspect unit for not draining. Upon arrival customer stated issue was cycle would stop before unit would drain and wouldnt continue a cycle. Said it was about 50/50 whether the unit would run the full cycle or not. Ran multiple diagnostic cycles all components are kicking on properly. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Elgin, TX 78621
Kimo
Job Details: 02/27/2024
Arrived onsite to install lower harness. Upon removing the pressure tube the nipple broke off of the outer tub i will have to order and new tub to complete repair. Office to reschedule when we have the tub. ; ordrng 1 W11219115 (TUB-OUTER)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seguin, TX 78155
Andrey
Job Details: 02/27/2024
"Arrived on site to test unit for loud grinding noise, tested unit found noise coming from cam when motor reverses, inspected and found gear case has no slippage and no signs of oil, replaced cam, actuator and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Austin, TX 78730
Paul
Job Details: 02/27/2024
Arrived onsite for a refrigerator with the deli drawer hard to slide. The customer showed me the deli drawer and it had come out of the rails on the shelf and they could not get it back in the rails. I removed the shelf and showed the customer how to put the drawer in the shelf rails with it on the counter. I installed the drawer and shelf back in the refrigerator. I tested the drawers and they work as designed. I showed the customer how to lift the deli drawer to release it from the stop before pushing the drawer in to prevent this from happening. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, TX 78640
Leonardo
Job Details: 02/27/2024
Arrived on site to test unit for unit making loud noise when starting. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB06
Near Round Rock, TX 78681
Maurice R
Job Details: 02/27/2024
Arrived onsite for refrigerator making a noise. On inspection the video the customer showed me sound like the compressor. I checked the FC and found no ice buildup and the fc was 0?. I went the back of the unit and took the plate off and the compressor was a little louder then normal the Temperature was 110?. The noise never showed during the service call. Told the customer to keep an eye on the rc side and if it is getting warm to call us. No water leak detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Troy, TX 76579
Jonathan M
Job Details: 02/27/2024
"Arrived on site for a refrigerator that has ice thats clumping. Inspected unit and work area. The customer advised that the issue was not with ice clumping but with the icemaker not making ice. She advised that she has had this happen several times where she has had to turn off and turn back on the icemaker for the icemaker to work. However, recently, she has been experiencing no ice production at all. I did confirm very little ice in the ice container and went ahead and replaced the icemaker. I tested the unit and found the unit working and operating as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS1
Near Cedar Park, TX 78613
Paul
Job Details: 02/27/2024
Arrived onsite for a dishwasher with the door falling open. I found the sound barrier insulation had gotten in the right door hinge spring causing the spring to release from the cam. I corrected the insulation and attached the spring back on the cam. I tested the door and found it working as designed. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Lakeway, TX 78734
Scott
Job Details: 02/27/2024
Arrived on site for single burner not cycling and dual burner not heating on high ring . Found switches were switched and on wrong burners . Switched switches . All burners are performing normally . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Jarrell, TX 76537
Sterling
Job Details: 02/27/2024
"On arrival verified complaint of noise. Visual inspection found splutch grinding into motor cover as well as splutch is friction welded to the gearcase. Replaced gearcase, belt, splutch, and actuator. Ran diag test and no more noise found. Full operational test good. Job complete no leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Pflugerville, TX 78660
Wesley
Job Details: 02/27/2024
Arrived onsite and found unit icemaker not being supplied with voltage. Traced short and found bad door switch. Ordering door switch to repair. ; ordrng 1 W11396033 (Door switch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near New Braunfels, TX 78132
Andrew
Job Details: 02/27/2024
"Arrived on site to test unit for dispenser door not sealing. Upon inspection found gasket loose and tearing. Replaced dispenser door and tested, unit is now functioning as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78753
Wesley
Job Details: 02/27/2024
Arrived onsite and tested dryer in 1105. Unit is operating perfectly without excessive noise. Provided customer instruct on design. And installation. All checks good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Pflugerville, TX 78660
Wesley
Job Details: 02/27/2024
Sr#7738508888 arrived onsite for concerns over auto drain feature. Provided customer instruct and documented findings with safety. No error codes and no unusual function. Customer initiating auto drain feature by interrupting the cycle. With excessive sudsing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78747
Joe Z
Job Details: 02/27/2024
Arrived on site to install previously ordered parts. Replaced one hinge washer and door thimble. Door no stays mounted correctly. Still cannot duplicate water leaking complaint. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Harker Heights, TX 76548
Tyler
Job Details: 02/27/2024
"Arrived on site for dryer taking to long to heat up. Upon arrival found element, cutoffs and thermal fuses. Found dryer working as designed and found partial clog still near exit exhaust outside of home. Instructed. Instructed customer er on dryer vent cleaning needing to be done. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Georgetown, TX 78633
Lou
Job Details: 02/27/2024
"Arrived on site to inspect washer washplate issues. Upon further inspection, the customer advised that the washplate has grooves in it and is causing clothing to get damaged. I checked the empellars on the washplate and found what appeared to be cuts in the plastic (photo). I removed and replaced the washplate and tested the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing and the unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Austin, TX 78704
Matthew
Job Details: 02/27/2024
"Arrived on site for unit not agitating. Upon arrival inspected unit. Ran diagnostics and found stored error code 8/6, 0/3. Ran components check and all passed. Ran a quick wash cycle and all passed. ran a load of laundry for customer and agitation. Has worked on every test. Cannot duplicate the issue. Notified customer to be sure that the soak feature was turn off before starting a cycle. Unit is functioning as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78753
Wesley
Job Details: 02/27/2024
Arrived onsite and found unit operating with failed valve. Replaced valve. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Ryan B
Job Details: 02/27/2024
"Arrived on site to inspect unit for no power. Upon closer inspection found unit plugged into an extension cord and extension cord was unplugged from wall. Plugged unit in and ran test cycle. Unit is not draining and drain is hot to the touch. Replaced pump, tested unit, unit would not shift into gear, replaced shift actuator and tested unit again. Unit still wasnt responding properly. Replaced latch and control, tested unit, unit is now running as intended no leaks present at this time. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Harker Heights, TX 76548
Tyler
Job Details: 02/27/2024
Arrived on site for wall oven that showed f5e1 in diagnostics and burnt up on the upper inside oven cavity and door. Upon arrival found black charring on inner glass door as well as large amount of metal shards from liner splitting and failing apart found door latch failing and found f5e1 and f5e4 in diagnostics. Reported findings to safety team that liner damage made unit unsafe to repair and safety team stated they would call customer for further assistance. Reported findings to customer and provided sr#7738509894. Call complete
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Burnet, TX 78611
Gerry C
Job Details: 02/27/2024
"MVWX655DW2 Arrived to install previously ordered parts. I inspected and found only the gear case, hub, cam and belt were needed. The tub on this type is not splined. I recalibrated the unit and then tested within manual and automatic modes. The unit regained all functions and operated as expected. No leaks observed during service."
We serviced a
UNKNOWN MICROWAVE
Model UMV1170LB00
Near Austin, TX 78747
Leonardo
Job Details: 02/27/2024
Arrived on site to test unit for unit not heating. Test unit and found you cant even open the door. Latch broken will need to order new console and will need to Replace mag cap and diode in return visit. Office to reschedule ; ordrng 1 W11565107 (Console)