Arrived on site for unit knot draining. Inspected unit found drain pump not working. Replace drain pump and tested unit is still not draining. Found knockout for drain line for dishwasher at disposal still inside. Remove knockout from disposal and tested unit is now draining properly. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Refrigerator WRS325SDHZ01. Customer stated that the refrigerator was not cooling properly. Verified issue with refrigerator not cooling; found evaporator completely frosted over and evaporator panel covered with frost. Ohm'd out heater and heater was fine. Thermal fuse in wiring harness was open. Need to order wire harness for freezer fan assembly. Customer also stated that the icemaker stopped working. Asked customer if it stopped since cooling issue; she said no, it stopped a while ago. Noted that the bail arm freely moves up and down and will not go into the stop position. Ordering icemaker as well. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 WPW10300022 (Ice maker) and 1 W11545823 (Harness)"

"Arrived on site for dryer, making a vibrating sound. Upon arrival tested unit and found unit is making a noise. Disassembled unit and found noise coming from blower fan housing vibrating on the bottom of unit. Adjusted blower housing and used a shim to prop it up more tested unit is no longer making noise. Unit is now functioning properly and as designed to job complete."

"Dishwasher model WDF341PAPB2. Customer stated the unit would fill but not wash. Verified tub filled, but wash motor would not engage. Ran diagnostics and found F4 E3 fault code, indicating faulty wash motor that was locked up. Removed and replaced wash motor w11613479. Ran dishwasher; it filled, washed, and drained. Customer had previously repaired wire harness to motor with a splice and butt connector. Dishwasher is functioning normally. No leaks detected at time of service."

"Arrived on site for inconsistent heating and oven. No error codes . Getting 1006 ohms , at room temp . Ran oven couple cycles . Getting 1650 ohms @350. Did find relay on control would stick and over heat but would some times stick when dropping and get too cold periodically. Recommended replacing control. Parts are 146.43, labor 229.99. . Left vm. Please charge 162.36 to card on file . Also if we could reach out to see if they want to proceed with repair ; ordrng 1 5304515069 (Control) and 1 316419339 (Overlay)"

Arrived on-site for microwave. With damaged panel. An arrival confirmed issue and found the outer control panel and outer frame shoved inward. I was able to replace panel w11175576 and reshaped outer frame. Found unit working as design call complete. Unable to sign

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on-site for microwave, not working, but on arrival, I tested unit and found it heating as designed with no abnormalities failures or noises instructed customer to run unit let us know if anything happened. call complete, not able to sign"

"Arrived onsite for KDFM404KPS3, F8E4 ERROR. no leaks detected during testing. But some solar water in the drip pan. Dried water and observed for leaks, no leaks present. Advised customer on causes of circumstantial leaking and on preventative measures. Unit is operating as designed. No leaks at time of service."

"Areived onsite for breaker tripping and tested unit. Found wiring correct and all functioning as designed. Commenced burnoff procedure and observed burnoff for 30 minutes, no incident. Set to burnoff for 3 hrs at 500f. No parts. Called safety to report findings. SR 21460702."

"Arrived onsite for WFES3030RS0, cuwtomer provided POP to proceed in warranty. Oven tripped during use. Had never been properly set up. Initiated burnoff with no issues. All checks good. Unit is now operating as designed. No parts. Advised customer on findings."

Arrived onsite and repaired WFES5030RZ0 with f1e0 main control failure. Repalced PCB W11757145. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite for unit with failed ice production. WRQA59CNKZ00. Cleared fill cup blockage. Additional upper LED modules failure. Ordering LED to complete repair. No parts installed. No leaks detected at time of service. ; ordrng 1 W11470191 (Module)

"Arrived onsite for loud spinning Wtw8127lc2, found basket wobbly on axis and upon investigation found the lock nut stripped and unable to clamp the basket tight. Basket may also be needed. If tolerance is now worn from running without being properly secured. Run without basket for possible complete. End of day request. ; ordrng 1 W11178227 (Basket) and 1 W11183985 (Lock nut) and 1 W11449841 (Gearcase)"

Arrived on for filter cover not staying g up and not dispensing ice . Found tab on cover broken .replaced cover . Cover is staying in place . Found ice bin locked up due to flap on bin has broken off and is lodged in teeth in rake . Auger motor is in good shape . Ordering bin . Return set for 11/13. Nomwater leaks detected at time of service. ; ordrng 1 W11185686 (Ice bin)

"Arrived on site to inspect refrigerator WRF767SDHZ07 doors not sealing. Upon further inspection, I found the FC door not fully closing on the left side and leaving a gap approximately 1/4 inch wide. I disassembled the FC section and found the lower pan assembly was not seated properly on the left side. I inspected the slides to make sure they weren't bent and they were in good condition. I reassembled the FC section and leveled the unit, and tested the FC door functions. The unit is operating as designed, and no water leaks were observed during service, job completed. No parts were installed."

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

Arrived on site for range WFG505M0MS0 with issue of having F2-E1 error. Upon arrival ran diagnostics and get F2-E1 stuck key. Need to replace control. I replaced control W11620481. Test unit and is operating as designed. No gas leaks present. Job complete

Arrived on site for cooktop KCGS950ESS02 to install previously ordered parts. Replaced right front orifice holder. Test unit and is operating as designed. No gas leaks present. Job complete

"Arrived on site for washer WFW85HEFC1 with issue of water fills continuously even when off. Upon arrival, inspected unit. I shut off power to unit and water continues to drip. Found valve is weeping. Replaced valve W10599356. Test unit and is operating as designed. No leaks present. Job completed"

"Arrived on site to test unit WFG320MOMSO for gas smell. Upon arrival customer stated strong gas odor present when preheating. No gas smell when unit is not in use.Verified symptom and confirmed strong odor during preheat. Inspected burner tube and found air shutter fully open. Adjusted shutter to 10% open. Ran bake cycle for two minutes; strong odor eliminated. Advised customer a faint gas scent is normal during preheat and recommended hood vent use whenever range operates. Contacted SAFETY and documented under case number 21475914. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

Arrived on site to inspect dryer model WED4850HW0 making cracking sound from timer. I inspected the timer and found it to be louder that usual. I am ordering the timer WPW10436303 to fix the issue ; ordrng 1 WPW10436303 (Timer)

Arrived on site for washer not filling and starting . Ran diagnostics got long fill and latch error codes ran diagnostics test . No latch issues . Found cold water valve failed . Replaced valve W11165546. Reran diagnostics all checked normal. Started normal. Cycle and unit filled. No water leaks detected at time of service. Job complete

"Arrived on site to look at model LSR7133KQ1, found gearcase/transmission leaking oil everywhere and drive basket needed replacing as well. I found drive basket seized to outer tub and unit is not repairable. Parts used 3360629 and w10820043 unit would need another transmission, drive basket, inner tub, outer tub, drive block and motor coupler; ordrng 1 63849 (Outer tub) and 1 W10389329 (Inner tub) and 1 3360629 (Transmission) and 1 W10820043 (Drive basket) and 1 WP62611 (Motor plate) and 1 3362087 (Drive basket support) and 1 Cnote (2 hour job) and 1 WP389140 (Drive block)"

"Arrived on site to replace previously diagnosed evaporator fan, replaced fan and tested unit is now running as designed collected remaining $305.85 CK Auth# MK9XK9, job complete"

"Arrived on site to diagnose MVW6500MW1 washer with a pillow case stuck under the agitator. Confirmed pillow case was sucked under agitator. Removed agitator and extracted the stuck item. Inspected agitator for warping or uneven surfaces; found everything smooth and functional. Pillow case was thin silk, allowing it to fit the normal gap in the agitator. No further issues found. Unit working as designed. No water leaks observed."

Arrived on site to unit 3115 to diagnose refrigerator not making ice / water issues. M/S does not match ticket. Resident said he has no issues with fridge. Maintenance will locate correct unit and open new ticket. Call completed. Updated serial on ticket.

"Arrived on site to diagnose electric dryer WED5620HW2 stopping during cycle. Customer reported random pauses requiring resume, with clothes sometimes remaining damp; unit runs, stops, and repeats. Loaded items for a normal cycle and observedno issues during monitoring. Recommended cycle settings and wrinkle shield use. Recommended repair: replace the control, as it has not acted up since arrival and is the common factor. Provided estimate for approval by corporate: $183.05 parts, $192.49 labor + tax. Advised customer to contact office with approval. Office to collect service fee from card on file. ; O-emld tckt"

"Arrived on site to diagnose electric cooking appliance WOES5030LZ01 with tripped breaker. Added closing date to ticket. Customer reports rarely using the oven but it trips when they do. Electrician had installed new breaker. Voltage and polarity checked good; no trips while idle. Per policy, ran 500 degree bake burn off for 2.5 hours. Unit achieved preheat and completed burnoff with no issues. No additional parts replaced. Advised homeowner on nuisance tripping and to contact Whirlpool if issues recur. No other repairs needed."

"Arrived on site to follow up on electric dryer WED560LHW2 making noise on usage. Power issue was resolved. Tested unit and confirmed very loud vibration coming from unit. Checked blower wheel and found it cracked, causing excessive high speed vibration. Replaced blower wheel with new blower wheel W11327190 and ran again. Verified unit working as designed with no other abnormal noises."

Gate code 3121#. Arrived on site with new console. Removed oven from wall. Replaced console. Verified operation. Call complete. Advised customer to hook up to wifi. 136.40 Auth code: 9NFVF9Previous notes: Collected service fee of $162.36 (CC Auth# VTHR4M). Provided estimate for repair (parts only coverage): $269.99 + tax...

Arrived on site for dishwasher making a noise. Entered diagnostics and found no errors. Ran automatic test cycle and found wash motor working g but making a loud noise. Replaced defective motor assembly. Verified operation. No leaks. Call complete.

Arrived on site for dryer not heating. Test and found dryer was heating fine. Found vent restricted. Cleaned and cleared vent tube. Now getting suction. Gave quote of 229.99 to open dryer and clean interior. Customer declined. Call complete. $162.36 Auth code: XL4K34

Arrived on site for freezer building up frost. Found frost at top near control. Insoected gasket and it checks good. Found bottom door rack was not secured in place. This did not allow door to close fully with proper seal. Correct rack on door. Warmed up gasket. Now door is getting great suction. No failures. Call complete.

"Arrived on site for new dryer not working, blowing out lint. Found door seal had wet lint. Found dryer vent does not have a good draft. Removed vent and found it full of lint and water. Took it outside and cleaned. Checked again and unitnis still not drafting. Will need a vent cleaning. Dryer is working as designed. Call complete."

Arrived on site for dishwasher not turning on. Found no power at dishwasher. Found there is a light switch providing power to the disposal. Dishwasher now turns on. Ran automatic test cycle and confirmed operation. Call complete.

Arrived on site for refrigerator not cooling properly. Temperatures found to be at set temperature. Unit has a full bucket of ice. Tested all fans and thermistora. No evidence of water leaks. Unitncurrecnkty working as designed. Call complete.

"Arrived on site to test unit for not heating, tested unit found failed element, replaced and tested unit is now running as designed job complete installed WP3387747"

"Arrived on site to test unit for not heating, customer stated that it started to taking longer and longer to dry cloth and then just stopped heating. Tested unit found failed thermal cutoff, replaced and tested but unit is still not heating, took voltage and found L2 is getting only 4vac explained to customer and advised them to contact maintenance to resolve voltage and venting issues, all images provided, at this time job complete installed 279816"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete W11607637"

"Arrived on site to test unit for not latching, tested unit found broken latch, replaced latch and tested unit is now running as designed no leaks detected job complete installed W11670519"

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W10734521 slider and W11449841 gearcase. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for same issue as previous visit. Upon arrival, call GC and suspects there is a small puncture somewhere within the tubing or the o ring gasket thats on the tubing to the water valve. Proceeded to replace W11548535 valve, W11666461 tube water and W11677733 dispense tubing. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived to 3408 vacant unit for unit not drying. Upon arrival, proceeded to check temperature with vent removed behind exhaust and found temps averaging 149F on high heat. This is normal operations let Whirlpool specs. Continued to check for airflow and found airflow test failed when vent is connected. Without vent, vent test passed. Informed maintenance superintendent via text message and informed they will need to check out dryer duct at the building. Unit is functioning as designed. No parts needed . No one available to sign."

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace WPW10224428 dispenser. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for unit not cooling. Upon arrival, found inverter light flashing 3 times. Checked compressor and found C-R-S terminals normal and not grounded. Proceeded to replace inverter and compressor came on. Check temperatures and found unit gradually cooling down. Quoted customer $314.38 part, $259.99 labor and service fee plus tax totaling $621.79. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. $621.79 CC Auth# UH994V"

"Arrived on site for water and ice not dispensing. Upon arrival, dispensed water and heard valve running however no water is dispensing. Proceeded to remove filter and reinserted and and now water is dispensing. Suspecting filter was not inserted correctly. In addition, found ice cubes to not be normally shaped due to ice sitting in bucket for a long period of time, causing to jam when dispensing. Home has been sitting in the market for a while. Cleared all ice. Unit is functioning as designed. No water leaks detected at this time. No parts needed. Spec home. No one available to sign"

Arrived on site for dishwasher WDT750SAKZ0 to install previously ordered parts. I replaced right side third track and tub nut. Test unit and is operating as designed. No leaks present. Job complete. $249.99 c.c autho # YLUTYM

Arrived onsite for dryer tripping breaker. I found voltages good. I checked heating element and it checked good no grounding out. Unplugged the motor molex and unit runs. I replaced the motor and issue still occurs. Due to everything else checking good I recommended the customer get an electrician to replace the breaker. Call complete. Installed 279827.

Arrived onsite for rinse issues. I went into diagnostics and found a off balance load error. Customer stated they should be able to wash any load on the washer. I ran a test cycle and it completed with no issues. Also ran a rinse and spin cycle and water level filled as designed and water flow good. Customer stated they don't believe it should take upwards of a hour to wash their clothes. Called techline to report findings and help customer find a resolution with whirlpool. Call complete. No parts installed. Couldn't get signature. SR 21502246.

"Arrived on site to inspect refrigerator model KRMF536RPS01 not making ice. Upon further inspection, I placed the unit into diagnostics and observed error code E2. I cleared the code and I ran test 57 and it failed. I verified proper voltage 13VDC to the ice maker motor however the motor would not run due to a failed winding. I replaced the ice maker and tested and it is now operating as designed. No water leaks observed during service W11658802"

Arrived onsite for cuetomer wanting the product double checked after last service. GI7FVCXXY00. Stated it had begun operating well after control was replaced but took longer to reach temp than they expected. Found unit is cooling at 7f and 45f at time of service and observed temps drop to set of 38 after 0 while onsite. Adjusted defrost to 8hr and stepped through all diagnostics. All systems pass. Set target fresh food cool for best results. No leaks. No parts. Unit is operating as designed.

Arrived onsite KOSE507ESS00 and diagnosed a post oven cleaning shutdown as blown over temp fuses. Found both the thermal and the TOD blown. Quoted $129.50 for parts and $269.99 service and labor. Completed repair and tested. Unit is now operating as designed. $454.07 CC Auth# KFE3N3

"Arrived on site for a washer MVWB865GW0 making sounds when spinning. I verified the issue and replaced the stator w10915700, clutch w10754448, slider w10734521 and gearcase w11393685. Calibrated and ran drain/rinse cycle. Unit is operating as designed. No leaks detected while on site."

Arrived on site for a refrigerator WRS571CIHZ04 making sounds and flickering lights. Found the sound is when it's defrosting. I replaced the fc switch w11396033 but the light is still flickering. I'm getting 120v to the light so I'm ordering the W11216993 light and w11606038 socket for return visit. Also used grease on the doors wp542638. ; ordrng 1 W11606038 (Socket) and 1 W11216993 (Light)

Arrived on site for a oven WOC54EC0HS22 getting low fan speed error. Customer said it happened less but still happened. I quoted 194.64 with taxes for parts. I installed the new blower and tested it in high and low. Collected $194.64 CC Auth# 3N34V3

WMMS3330RZ00. Customer reported loud buzzing noise when turning on microwave. Verified noise from unit. Removed top grill and front plate during operation; found diode burned out. Replaced diode w11256462. Tested with glass of water; unit heats fine. Advised customer to clean grease trap by removing it and soaking in hot soapy water with degreaser. Instructed to keep it clean and run blower fan every time cooking to prevent grease buildup. Microwave working as intended.

"Arrived on site for electric double wall oven model WOES5030LZ01 not heating properly. Inspected unit and work area. Customer advised unit heats and runs through cycles, but not as fast as recipes indicate. She used a temperature thermometer and noted fluctuations above and below set temperature. Ran both ovens at 350?F and checked fluctuations: upper oven between 301?F and 370?F, averaging 335?F; lower oven between 307?F and 372?F, averaging 340?F. Showed customer how to calibrate and adjusted both ovens. Advised possible need to tweak calibration, but unit within range. Unit working and operating as designed. No parts installed."

"Arrived on site to replace previously diagnosed part. Upon arrival customer stated she was able to run a few loads after last service call but on the most recent load the unit began beeping and displaying the F5 error again, and the lid would not unlock. Applied power to the unit and observed the console flashing F5 briefly before going dark, repeating in a continuous loop. Proceeded to replace lid lock (W10810403) and restored power. Error code no longer present. Ran a full test cycle and verified all components are properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for drawer issues. Found freezer drawer assemble not installed correctly from manufacture assembly, removed freezer door and brackets,reinstalled drawer and brackets,installed freezer door checked drawer and door operation unit working as designed"

"Model WFES3330RS0: Verified left rear, right rear, and right front burners out and not working. Need to replace infinite switches for left rear, right rear, and right front. Also need additional surface element for right rear. Ordering right rear surface element w10248261 and infinite switch w10911303 for right rear burner.; ordrng 1 W10911303 (Infinite switch) and 1 W10248261 (Element)"

"Arrived on site for washing machine model MVWB865GW0 with a failed bearing. Inspected unit and work area. Customer reported brown oil underneath and squeaking noise during cycles with clothes. Tested in spin cycle and confirmed complaint. Removed agitator, which was stuck to driveshaft; broke it to access spanner nut, found stripped on gearcase. Accessed from underneath and removed rotor; noted damage to rotor, stator, slider, and clutch. Attempted gearcase removal but it was seized and wouldn't pass through. Unit requires full rebuild. Ordering tub, basket, drain filter, and screw; plus all sent parts needed for repair. Office to obtain authorization due to cost and contact customer for return date if approved for 2 hours. No parts installed. No leaks were detected during service.; ordrng 1 W10811960 (Basket) and 1 W11219115 (Tub) and 1 WPW10215093 (Drain filter) and 1 WP8533928 (Filter screw)"

"Arrived on site for gas range model SF315PEKW0 not igniting in oven and one burner. Inspected unit and work area. Customer reported intermittent issue with right front burner. Ran bake cycle at 350?F; igniter glowed but gas did not kick on. Replaced bake igniter W10918546 and accessed cooktop. Retested ovennow igniting properly. Tested all burners; all worked except right front, which ignited 50% of time. Orifice clear of debris, so issue likely burner head or venturi tube. Both parts out of stock and discontinued, making unit non-repairable. Office to report to extended warranty for resolution. Call complete. No gas leaks were detected during service. W10918546; ordrng 1 98003939 (Right front burner head) and 1 6610243 (Front venturi)"

"Arrived on site for unit not heating properly. Upon arrival, general contractor on site stated an inspector evaluated oven and used a thermal gun to check temperature. KitchenAids policy is to use a thermocouple to check oven temperatures. Ran both lower and upper ovens to 350F and heating as designed. Photos attached to the ticket. Unit is functioning as designed. No parts needed. Spec home. No one available to sign"

"Arrived on site for dishwasher model DU850SWPS3 leaking onto the floor when water runs into the sink or during cycles. Customer reported son found water already inside upon moving in; cycle start caused overflow. They drained some manually, but sink use leaked more from unit. Inspected and found drain hose sloping downhill toward dishwasher. Unit had residual water; ran drain cycle and cleared it, but garbage disposal was clogged, backing up into sink. Demonstrated to customer; stopping drain reversed flow into dishwasher. Customer cleared disposal with hot water. Ran three cycles (fill, recirculate, drain) with no leaks present during operation. Advised customer that clogged disposal caused sink water to drain into unit and to reposition hose to prevent recurrence. Unit working as designed with no leaks present during service. Call complete. No parts installed."

"Arrived on site. Diagnosed a defective led in upper section of freezer at icemaker, replaced defective led module all leds powered on. Part $72.93 labor $149.99 plus tax. $265.44 CC Auth# 4M3CMM"

"Arrived on site for no lights diagnosed defective led modules,removed all led modules installed updated led modules powered unit on all leds powered on. Parts $166.06 labor $259.99 plus tax. $461.20 CC Auth# NU3U3F"

Arrived knsite for unit not making ice and slowly dispensing water. I found even witht he filter removed dispenser slowly dispenses water. Little batch of ice cubes were made but customer says it's always small cubes. When trying to replace the valve i found one of the lines not coming out. Will need to order W11229977 reservoir for repair. Office to RS as it's OOS.; ordrng 1 W11229977 (Reservoir)

WMH31017HS0. Verified inside microwave door: plastic sheeting was crinkled and coming off. Removed and replaced microwave door w11173813 in new build home. Tested unit: it heats fine and all features function properly. Microwave is functioning as designed. No one was present to sign.

"Washer WTW8240YW0 verified with loud noise during spin cycle due to bad bearing. Removed wash plate and hub; attempted to remove inner basket, but it only lifted about 1/4 inch and got stuck. Used PB Blaster and multiple attempts to free it, but inner basket would not come offdrive shaft lodged in place. Filled washer with water to help push tub up, but still could not remove inner basket. Drained unit, removed cover, stator, and drive shaft nut, then tried to drive shaft out through tub, but it was seized inside outer tub. Inner basket seized in place and cannot be removed. Need to rebuild washer and order outer tub and inner basket NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W10549509 (Basket) and 1 W10381078 (Tub)"

"Electric dryer WED5620HW2. Customer stated the dryer would shut off with clothes still damp. Ran diagnostics; no fault codes present. Tested inlet and outlet thermostats; both good. Moisture sensor tested good. Ran normal timed cycle; exhaust temperature reached 178?F before cycling off and restarted at 118?F. Vent clear. Advised customer to avoid EcoBoost setting and not mix cottons with man-made fabrics, as this causes premature shutoff on auto-sensing cycles. For small loads of two or three items, use timed dry. Dryer functioning as intended."

"Refrigerator WRX735SDHZ01. Customers stated that the top drawer in the freezer was not staying in place correctly, and that the rail in the back was hanging down. Verified issue: left gear had broken. Removed and replaced gear 12002497 and rod w11658402. Tested the rack in freezer; it moves back and forth correctly. No issues; freezer door and drawers are sliding in and out as intended with no issues. No leaks at time of service"

"Arrived onsite for washer WFW560CHW4 making noise and not spinning clothes out. Tested and found while in test mode, the unit passed all test. In normal mode, it would not complete spin cycle . Replaced control w11549931. Tested and unit is now functioning properly. Job complete"

"Arrived on site for a unit tripping breaker. Upon arrival unit was on. Customer informed me anytime.They try to use anything on range.It trips the breaker, whether it's a cooktop.Bake element boil element. Tested unit rambroil element unit heated for 3 minutes then tripped the breaker. Went to breaker panel to turn breaker back on. When turning unit back on breaker tripped immediately multiple times. When not even using unit breaker will trip. Informed customer to get a hold of builder to have them fix issue with bad breaker."

"Arrived on site for dryer, not powering on. Expected unit verify the unit is not turning on led lights come on. Tested voltage L1 53 volts L2 120 L1 to L2 74 volts. Informed customer nothing wrong with unit and that he is having a electrical issue at plug and will need to hire a electrician to fix electrical issue . Job completed"

Arrived on site for unit not powering on. Inspected unit tested voltage to unit dishwasher is receiving proper voltage but will still not turn on no led lights come on. Tested voltage at control unit is receiving 120 at control but control is now responding. Unit will need a new control. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed. No one on site for signature

Arrived onsite for refrigerator WRT311FZDB05 rocking back and forth and door not swinging closed. Inspected and found unit not leveled. Right side was all the way up and left side was down. Corrected unit and unit is now functioning properly. Job complete

"Arrived onsite for microwave WMMS3130RZ02, needing fan motor replacement. Replaced fan w11662234. Tested and unit is now functioning properly. Job complete"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and evaporator. Vacuumed the system down to -30/0 psi and monitored pressures. Using my liquid leak detector, I tested all welds and found no leaks. Pressures held good, and I installed 47g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and tested, and the unit is beginning to cool and has a good frost pattern. No water leaks observed during service, job completed. No one was available to sign for receipt. W11580057, W11506635, W11578004"

"Arrived on site to install previously diagnosed and ordered. Per previous techs diagnosis, I removed and replaced the thermal fuse and in the process, I found the broil element was not secured, and the connections were welded to the chassis at the back of the unit. I secured the broil element and corrected the connector and tested. Once I started the bake cycle, the unit shut down and showed error code F9E0-unit mis-wired. I cleared the code and attempted testing again, and the unit continued to fail. I tested voltage at the wall and found 215V from L1-L2, 124V from L1 and L2 to Neutral. I retested the unit and tested amp draw to the bake element and found no amperage telling me the control has failed. I removed and replaced the main control and retested, and the unit is operating as designed. Job completed. No one was available to sign for receipt. W11696067, WP3196548"

"Arrived on site to inspect washer MHW5630HC3 leaking and not completing cycles. Upon further inspection, I found dry water stains at the bottom of the front panel coming from the door (photo). Also found dog hair on the inner door glass and on the bellow where the door glass meets the bellow, creating a channel in the bellow for water to leak out. I found clothing items and other items in the bellow drain area as well. I placed the unit in diagnostics, showing no error codes and tested in test 12. The unit completed testing and is operating as designed. The customer advised that the unit failed to complete a spin cycle and the clothing inside was still wet. I advised that if the load is too large or too small, the unit might get off balanced and cause an off balanced pause. The customer had a completed load in the unit upon arrival, and the unit had completed the cycle. I advised the customer that the debris in the bellow drain will cause the unit to not drain properly and typically means that the load was too large. I gained access to the drain 9umo and checekd the filter, and it was clear. I made recommendations for use and care as well as detergent and fabric softener use (water softener system). Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site to inspect dishwasher WDT730HAMZ1 start button not working. Upon further inspection, I attempted to place the unit in diagnostics, but the start button did not function. I gained access to thenmain control/UI and removed and replaced the control. Reassembled the door and placed the unit in diagnostics and tested. The unit is operating as designed, and no watewere observed during service, job completed. W11683480"

"Arrived on site to inspect wall oven KEBS207SSS04 not keeping temps. Upon further inspection, I pulled the unit out to gain access to the element connections and fuses. I tested ohms to the elements, and they are good. I placed the unit in diagnostics and found the UI with missing/faded digits. I checked for error codes and found none. I tested the top oven on Bake at 350 degrees and tested voltage and amp draw at the elements. I found the control providing 238V to the elements, and the amp draw is within range on both elements. Once the unitmreached preheat temps, my meter displayed 362 degrees, which is a normal temp. I tested the sensor and found it reading within approximately 5 degrees. The customer advised that there are times when the unit won't keep the temps and they have to restart the unit. I allowed the unit to cycle in temps, but it never reached back to preheat settings of 350 degrees. Due to the UI missing digits and the unit not reheating, I researched the main control and UI and found both discontinued. I advised the customer of my findings and am ordering the main control and UI (discontinued), and someone would be in contact with them if the parts are found. ; ordrng 1 WPW10119142 (Main control (discontinued)) and 1 W10172472 (UI (discontinued))"

Arrived on site for unit not working. Inspected unit found over suds in unit. Recalibrate unit and ran test cycle all components are functioning properly. Ran a quick wash and monitored the unit turning entire wash cycle. Unit is completing Cycle c le with no issue. Can not find issue with unit at this time. Informed customer about oversudding and how much soap they should use. No leaks present at this time job completed. No one on site for signature

"Arrived on site to inspect refrigerator WRS321SDHZ08 ice maker fill tube leaking water. Upon further inspection, I found where the fill tube adaptor had fallen off of the fill tube andmice was forming at the evap fan. I cleared the ice from the fan area and installed a new fill tube extension, and sealed off the gap at the wall with permagum and teeted. The unit is operating as designed. No water leaks were observed at the end of service, job completed. W11750811"

"Arrived on site for wall oven, showing f8e0 & f8e1. On arrival, confirmed failure and after disassembling unit, I found the lower blower motor had failed, and the fame blade had been stuck. I replaced the blower w 11598119 and test it both ovens 23 hundred and fifty degrees.Then let them cool and found unit working as designed call complete."

"Arrived on site to diagnose a range reported to be leaking gas from the right front burner. Verified the complaint by turning on the gas supply and performing a leak test. Found that the right front burner valve was allowing gas to pass through even when in the OFF position, confirming a defective manifold valve. Disassembled the top panel to access and replace the manifold assembly. Reassembled the unit and conducted a thorough leak check on all burner valves and connections using a gas leak detector. No leaks were found. Tested all burners for proper ignition and flame quality. Unit is operating as designed. Job complete."

Arrived on site to apartment 602 for refrigerator WRS335SDHM07 to replace dented door. I replaced door LW10912075. When removing protective film found dent on new door. Need to reorder door. Office to reschedule ; ordrng 1 LW10912075 (Right door)

"Arrived on site to diagnose a range with a complaint that the oven is taking too long to preheat. Verified the issue by testing the bake function. Found that when the bake cycle is started, the igniter does not click or spark, and the gas valve does not open. Tested the broil and convection bake functions and found the same issue no ignition or gas flow. However, the convection fan and heating element engaged properly, confirming that power is reaching part of the system. This indicates a failure within the ignition control circuit, most likely due to a faulty DSI (Direct Spark Ignition) board. Recommended replacing the DSI board first, as it controls the spark and gas valve operation. To ensure a complete repair, will also bring a replacement control board, igniter, and gas valve to have on hand in case further testing identifies additional failures. Parts to be replaced on return visit: DSI board Control board Igniter Gas valve. Will return once parts are received to complete repairs and retest the unit.; ordrng 1 W10861656 (Regulator valve.)"

Arrived on site for washing machine that was not draining or allowing the door to shut properly. On arrival confirmed issue and upon further inspection. I found the door hinge broken but found it was one of three parts that was not sent with me for repairs. I also found a clog in the drain pump and after removing it I was able to reassemble and test them pump and find it working as design with the leaks. I added a temporary screw to the hinge in order to allow the door to work until we could get back with a new door WP8183202 hinge. I rescheduled customer for 11.12.25; ordrng 1 WP8183202 (Hinge)

"Arrived on site to look at model WFW560CHW4 for customer complaint of unit not spinning clothes out all the time. Found f8e1 error code in diagnostic mode, I ran diagnostic test cycle and found unit passed all tests but when on drain cycle, unit timed out even though there was no water left in the tub. Found issue with pressure sensor. Returning tech to replace pressure sensor and control and retest. ; ordrng 1 W11316246 (Pressure sensor)"

Arrived onsite for refrigerator WRF36SDAM13 interface not functioning and can't adjust temperatures. Used control kit w10864261 and unit is now functioning properly. Customer made adjustments to temp and will monitor. Job complete

"Arrived onsite for washer MVW5430MW1 not draining or completing cycle. On arrival customer believed unit was still under warranty as symptoms were the same. Notified customer that here manufacturer warranty had just ended a couple months prior. Customer Refused service at this time, would like to contact manufacturer."

Arrived on site for dishwasher wdp540hamz2 not washing dishes. Inspected and found error code for wash motor failure. Motor not energizing. Replaced Sump and motor w11613479. Tested and unit is now functioning properly. No leaks present at this time. Job complete.

Arrived on-site for dryer NED4655EW1 not starting. On arrival unit was unplugged. Powered unit and started cycle and unit started with no issue. Allow dryer to run for over twenty five minutes. Could not duplicate any issues. Dryer is heating and cycling properly. Customer will monitor. Job complete.

"Arrived on site to look at model WED6605MW0 for customer complaint of unit not powering on, found loose connection at wall, instructed customer to have wall outlet replaced."

"Arrived on site to look at model MHW5630HC2, for customer complaint of unit not working on all cycles, and unit not dispensing the softener or bleach. found error codes f8e1, f0e2, f5e3, f5e2, f0e1, ran full diagnostic test cycle and found cold valve 2 failed in diagnostic test. Every other tesr passed Ordering cold valve, and drawer ; ordrng 1 W11688995 (Cold valve) and 1 W11752344 (Drawer)"

"Arrived on site to replace previously diagnosed parts on model WTW5010LW0, I replaced lower harness, unit was able to drain, but the control board was never able to reset and the drain pump runs constantly. Ordering control and pump. ; ordrng 1 W11513246 (Control) and 1 W11399437 (Drain pump)"

"Arrived on site to look at model WET4027HW2 for customer complaint of unit running drain pump constantly. Found issue with control. I replaced control, unit tested good. Part used w11629601"

"Arrived on site to look at model WFW560CHW4 for customer complaint of excessive shaking, found shipping bolts were not removed, I removed shipping bolts, unit tested good."