Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Kevin B.

Kevin B.

FREEZER WHIRLPOOL ED5CHQXKB03 "Arrived on site and attempted to cycle icemaker and motor will not turn. Recommended replacing icemaker. After replacement took one video of icemaker cycling, job complete"

Near Bee Cave Rd, Austin, TX 78746
Eman J.

Eman J.

WASHER WHIRLPOOL WFW85HEFC1 Arrived onsite for washer not draining. Tested system drain pump faulty. Will need to reschedule unit is stacked.

Near West Ave, Austin, TX 78701
Noah D.

Noah D.

OVEN JENN-AIR JJW2430DS02 "Arrived on site to inspect oven for ghost light issues, connected all three units to WiFi and checked all issues. Customer had a provided part, No problems found. Job complete"

Near Capitare, New Braunfels, TX 78132
Kevin B.

Kevin B.

COOKTOP JENN-AIR JIC4536XS00 "Arrived on site and disassembled cooktop and replaced both modules, after replacing them programmed cooktop and confirmed it is heating properly. Sent a short video to CS of LF element boiling water, job complete 7728105503"

Near Dunning Ln, Austin, TX 78746
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for washer not filling . Found float switch not properly and not sitting in bracket properly .reset switch .ran diagnostics all checked normal . No water leaks detected at time of service.job complete

Near Midlothian Dr, Austin, TX 78754
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW0 "Arrived on site for washing machine that was leaking water out of the back. Inspected unit and work area. Ran unit through an auto test and did not find any of the water inlet hoses, drain hose, or drainpipe leaking. Found water paddling and flying from beneath the washer. Lifted up washer and did not find any water residue from underneath the unit but on the back wall. Removed back cover and placing it in another auto cycle. Found water dripping from the housing. Replaced housing and tested unit. Unit is working as designed. Call complete."

Near Crested Butte Dr, Hewitt, TX 76643
Wesley P.

Wesley P.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite and replaced sensors per techline. Also replaced control and UI harness as symptom includes chiming and un touched UI button activation. Unit condition unchanged. Still experiencing symptoms of failing UI. Ordering UI and returning with harness. Management to review and reschedule.; ordrng 1 2HRS and 1 W11089031 (cntrl-elec)

Near Ceberry Dr, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite and used one module to repair lighting and heat treated gasket. Unit is now operating as designed. Advised customer on repair.

Near Canyonside Trail, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for mullion not closing properly . Found springs not returning mullion in correct position . Replaced mullion doors closing correctly ,gasket are in good shape . Dripping looks to be caused bye condensation door not sealing properly . Checked and no leaks from valves and filter head . Did perma gum IM supply line line hole . All connections dry at time of service . Job complete ."

Near Night Owl Ln, Austin, TX 78723
James C.

James C.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. Found error for no fill/long fill. Tested valves and found to be good. Verified pressure tube clear and not pinched. Found drain hose too far down into drain pipe causing unit to siphon while agitating. Corrected drain line and tested operation. Unit tests good. Job complete

Near Ocotilla Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

RANGE JENN-AIR JDS1750EP0 "Arrived on site for customer complaint of unit having arc marks on board where terminal block connects to power cord.

Near Blanco, TX 78606
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Found off brand filter in use. Performed diagnostics and tested dispenser. Removed water filter and tested with bypass cap, found working. Customer had another off brand filter on hand. Removed filter and installed new. Tested dispenser and found good pressure. Flushed water through dispenser and found small amount of air remaining in filter. Informed customer only to use Everydrop brand. All other operations tested good, no water leaks detected."

Near Cooper Lake Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site for customer complaint of unit not cooling in fresh food section and water and ice not dispensing. Found evaporator fan motor failed. Ordering fan motor, also ordering control and chute w/ switches for ice and water. Returning tech will need to drill through rusted out screw in order to access ice door chute, will also need auth for multiple parts needed. ; ordrng 1 W10890094 (cntrl-elec) and 1 WP67006968 (motor- fan)"

Near Stonegate Ct, Johnson City, TX 78636
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. Advised customer to keep close eye on unit to be safe. No water leaks present at time of service

Near Sandy Hill Ranch Rd, Elgin, TX 78621
Jonathan  S.

Jonathan S.

COOKTOP GE JGP945SEK2SS Arrived on site to install previous diagnosed. Gained access to spark harness. Removed failed harness and installed new. Assembled unit and tested operation . Found all burners operating.

Near Fox Home Ln, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW2 Arrived on site for washer that would not power on. Inspected unit and work area. Tested voltage going to unit and found proper voltage. Tested voltage going to the user interface and found proper voltage. Replace user interface and unit came on. Placing Anne service diagnostics and found an F6 E3 (ACU cannot hear UI) error code. Placed unit in an auto test and unit ran as designed. Call complete.

Near Dry Creek Rd, Waco, TX 76705
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food. Temps reading 32 in deli and 30 in fresh food shelving. Checked damper seal good,adjusted gasket between damper and liner,replaced upper thermistor in fresh food and replaced ui control."

Near Browne Terrace, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator leaking water at the bottom front. Upon further inspection, the customer pointed out at the bottom left corner at the hinge area where water is leaking from. I opened the left FC door and attempted to pull the bottom drawer out but it was encased in ice. Once I got the drawer out, I found a large block of ice around the bottom and sides of the drawer and found a large block of ice at the evap drain pan. I cleared the ice from the drain pan/drain opening and found where insulation had gotten into the drain tube and clogged the tube causing the water to backfill into the drain pan and freeze. I cleared drain tube and tested the flow through the tube and it is good.

Near Parkwood Dr, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR GE CFE28USHKSS "Arrived on site to inspect fridge for not cooling, upon inspection found the fridge start device was a aftermarket starter put on by home warranty tech.... spoke with GE Sr# 03954110 and customer will need to speak with CR and the home warranty."

Near Flanders, Fischer, TX 78623
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS50SVSS3 "Arrived on site to test unit for unit not washing. Test unit and found unit not filling with water. Found bad fill valve, will need new fill valve. Ordering fill valve . ; ordrng 1 W10648041 (FILL VALVE )"

Near Christensen Cove, Austin, TX 78739
Jacob S.

Jacob S.

REFRIGERATOR FRIGIDAIRE frs6lr5em6 Arrived onsite for unit not dispensing water or ice. Tested unit. Unit did not dispense and water or ice. Called Techline. Was to run voltage check. Found that switch for dispenser ice auger switch was defective. Told to replace RF switch in the dispenser panel. Got File #83684127. Ordered part. Rescheduled with customer ; ordrng 1 241679101 (RF DISPENSER SWITCH)

Near Rutherglen Dr, Austin, TX 78749
Jonathan M.

Jonathan M.

MICROWAVE MAYTAG MMV4207JZ0 Arrived on site for microwave that would not turn the underneath light bulb on. Inspected unit and work area. Replaced lightbulb and tested unit. Unit is working as designed. Call complete.

Near Stirrup Dr, Belton, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for refrigerator that had a miss shaped gasket. Inspected unit and work area. Found gasket not sealing up at the top of the gasket. Replaced gasket and use heat gun to form a proper seal. Advise customer to keep the door closed for at least 34 hours until the gasket forms. Call complete.

Near Aspen Incline Dr, Hewitt, TX 76643
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave not heating after running for 2mins . During testing found that the microwave will stop heating after 2 mins of run time. Ran diagnostics and found that the vent fan is not turning on while microwave is operating. Causing an overheating issue. Vent fan motor will need to be replaced and control. Ordering parts and office to schedule.; ordrng 1 W10849846 (cntrl-elec) and 1 W11252443 (motor-fan)

Near Thorpe Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to replace failed console, after replacing console, I calibrated unit, tested good.

Near Empresa Dr, Austin, TX 78738
David S.

David S.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "I arrived on site for fridge not cooling properly. I gained access to the evaporator and found an ice ball formed on the cap tube but no UI dye was found on the evaporator. I gained access o the compressor and inspected for any leaks, I did not find any dye from any leaks. I put my gauges in and found low side in a 10 inch vacuum and the high side was at 110 psi. I called Techline and spoke to Robert and got sr# 7728102282. He recommended isolating the heat exchanger, yodel loop, and the condenser. I will have to return with the proper access valve w10913906 to perform the tests. I recharged the system with 4.8oz of refrigerant.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 2 w10913906 (coupler)s"

Near Meandering Way, Round Rock, TX 78664
Eman J.

Eman J.

DRYER WHIRLPOOL WET4027EW0 Arrived onsite for dryer squeaking. Tested system. Dryer is squeaking. Ordering dryer repair kit 4392065. ; ordrng 1 4392065 (dryer repair kit)

Near Congress Ave, Austin, TX 78701
Paul R.

Paul R.

COOKTOP KITCHENAID KCGS556ESS02 Arrived onsite for a cooktop with the center burner not lighting to possibly replace previous diagnosed parts. I found the burner trying to light but the center burner cap was missing keeping the center burner from lighting. After I explained to the customer what was missing and what it looked like she found it. I installed the cap and tested the burner. The burner works as designed. Call complete.

Near Germander Rd, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site and tested operation. Found ice maker operating properly. Customer stated the unit takes a day or 2 to fail. Found expansion chamber on evaporator pressed against water fill line. Moved expansion chamber back to proper location. Unit tests good. Job complete

Near Ensenada,
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2314QS5A Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed damper assembly and thermistor. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Authorization needed.; ordrng 1 242278801 (thermistor assembl) and 1 242303001 (damper assy) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Whistling Way, Taylor, TX 76574
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and found fridge door rusted. Also found lovely damper motor is noisy although unable to replicate. Returning with damper motor and door. Office to reschedule. ; ordrng 1 13107554SQ (dor-fip ss)

Near Horse Trap Ln, Austin, TX 78717
Andy  B.

Andy B.

WASHER MAYTAG MHW6630HC0 Arrived on site for washer not operating properly. Tested and inspected unit top screw for lid lock broken off from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Jakes Hill Rd, Pflugerville, TX 78660
Andy  B.

Andy B.

DRYER MAYTAG MED6630HC0 Arrived on site for dryer not drying. Tested and inspected unit and found issue with cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on use of unit for best performance. No other repairs are needed at this time.

Near Jakes Hill Rd, Pflugerville, TX 78660
David S.

David S.

WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer suspension issue. I inspected the unit and work area. I found the back right suspension rode had fallen out of the hanger.i rehung the suspension rod and checked all other rods. Everything else checked good. I ran the unit through a diagnostic cycle, and the unit operated as designed. No water leaks detected.

Near Lakewood Trail, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBFA20ERSS "Arrived on site and inspected refrigerator and found temperature in both areas is +70 degrees. Compressor is running, but not cooling. Will need a sealed system repair to correct issue. ; ordrng 1 12002041 (kit,evap) and 1 8201786 (start device,combo) and 1 W10309989 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Crystal Water Dr, Austin, TX 78735
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED6620HW1 "Arrived onsite for unit not heating. Tested unit. Could not get unit to heat. Checked unit for all fuses. All fuses giving continuity. Called Techline. Techline had me check ohms going to the heating element, all checked good. Had me also check voltage coming from the wall. Was getting 120v a side but both red and black was not collectively giving 240v from the wall or from the terminal block. Techline advised to get an electrician to fix issue. Got sr#7728098304. No issues at this time. Job complete"

Near Nixon Ln, Austin, TX 78725
Richard P.

Richard P.

FREEZER MAYTAG MFF2558FEZ Arrived onsite for the refrigerator not cooling. Upon arrival found that the refrigerator was unplugged. Also that the refrigerator was plug into a gfci outlet as well. Ran diagnostics and found no issues with the refrigerator all functions are working properly. Found that the GFCI outlet was the causing the issue

Near N Interstate 35 Frontage Rd, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for cooling compliant. At time of visit unit was powered off,powered unit on compressor and fans powered on,weak frost pattern. Installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 W10913906 (ACCESS VALVE), and 1 WPW10143759 (DRIER) from stock"

Near Stony Meadow Ln, Austin, TX 78731
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for unit having damaged freezer door. Looked at door. Saw dent. Replaced door. No issues at this time. Job complete

Near N Lamar Blvd, Austin, TX 78757
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS3155DHB01 Arrived onsite for refrigerator making creaking noise. Called tech-line about refrigerator door creaking when opening and closing.

Near Amber Stream Ln, Manor, TX 78653
David S.

David S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site to install previous diagnosed parts. I gained access to the freezer switch, I removed the failed switch and replaced it with a new one. Job complete."

Near Casanova Ave, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to install previous diagnosed part. I put the fridge in step 40 and waited for it to go into home position and open both evaps. I evacuated he system. I gained access to the freezer evaporator and found a restriction in the cap tube. I installed the new evaporator. I pulled a 30 inch vacuum and found no leaks present. I charged the system with 4.5 oz of refrigerant. I powered the unit and and monitored the gauges. All pressure are good. I reassembled the unit and spoke with customer about the repair. Job complete.

Near Durness Dr, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site to inspect dishwasher for no door gasket. Upon inspection found the door gasket off and missing. Replaced missing gasket. No leaks found. Complete

Near Hunters Trail, New Braunfels, TX 78132
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for loud noise and draining issues, upon installing gearcase found drain line very long, cut drain line, replaced gearcase, splutch and actuator. Tested and found no issues. Complete"

Near Buttercup Ln, New Braunfels, TX 78130
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite for dishwasher not heating and not cleaning intermittently. I put the unit into diagnostics and I heard a clicking sound when the sump and motor was trying to kick on. When it did finally kick on it sounded weak. I forced the heater element into cycle and got a amp draw of about 7.8 which is in the range for factory standard readings. The sump and motor will not advance to the next step in the cycle on its own.

Near Maxwell Dr, Leander, TX 78641
James C.

James C.

WASHER AMANA NTW4516FW3 Arrived on site and tested operation. Found basket speed fault and no fill error. Found unit out of balanced and only cold water is connected. Recommended to only have the tap cold selected on unit to eliminate future faults due to no hot water at installation location. Cleared faults. Leveled unit and calibrated. Unit tests good. Job complete

Near Hillview Ln, Burnet, TX 78611
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL LSQ7030LQ "Arrived on site for washer not starting cycle. Inspected unit and work area. Found no lid switch in place on unit. Tested voltage to unit and found unit connected to surge protector and has failed. Tested voltage at outlet and found 120 volts. Plug directly to outlet and found unit operating. All tested good, no water leaks detected.

Near Fairway Ridge Rd, Georgetown, TX 78633
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range with damaged panel. Inspected unit and found dent in panel. Went to remove part and replaced with new when customer pointed out new panel has a more noticeable dent. Ordering new part. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W11175518 (panl-cntrl)s

Near Marklawn Ln, Hutto, TX 78634
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not finishing cycle. Tested system found he pump and motor faulty. Replaced pump and motor. Tested system everything works as designed. No water leaks at time of service.

Near Dwight Eisenhower St, Manor, TX 78653
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for lid issues and unit making noise . Lid is splitting in half on left side bye hinge , found oil leaking from gear case . Stator and rotor covered in oil . Will need to replace lid ,gearcase ,slider ,rotor and stator . No water leaks detected at time of service ."

Near Arborside Dr, Austin, TX 78754
Al R.

Al R.

WASHER WHIRLPOOL VAW3584GW1 Arrived to install previously ordered part.Removed and replaced the top.Reassembled and unit tested as designed.Not hooked up to water.Job complete

Near E Rancier Ave, Killeen, TX 76541
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite for refrigerator door dented. Tested system. Found that the tray drip on the left refrigerator door is dented. Also found freezer door dented. Replaced freezer door. Tested system. Everything works as designed. Ordering tray drip WPW10400887. ; ordrng 1 WPW10400887 (tray-drip)

Near Bully Hill Cove, Austin, TX 78759
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 arrived on site for thin and no ice. Ran diagnostics weak water flow to pan diagnosed a defective water valve. Installed a new water valve ran diagnostics all test passed.

Near Rocket St, Lakeway, TX 78734
Kayman B.

Kayman B.

DRYER MAYTAG MEDB755DW0 Arrived onsite for dryer making metal on metal noise when spinning. Upon inspection I found the drum loose indicating a slightly stretched belt. When I spun the drum by hand I could feel the left roller wheel struggling to turn and wiggling around. I am ordering (4392065) dryer repair kit for repair. Office to RS.; ordrng 1 4392065 (dryer repair kit)

Near Hilltop St, Round Rock, TX 78681
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 arrived on site for thin and no ice. Ran diagnostics weak water flow to pan diagnosed a defective water valve. Installed a new water valve ran diagnostics all test passed.

Near Rocket St, Lakeway, TX 78734
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for dryer that is making a scraping sound. Inspected unit and work area. Turned unit on and found scraping sound right away. Disassembled unit and found the motor making the sound. When replacing the motor, the blower wheel was seized onto the motor. Broke off blower wheel and replaced motor and blower wheel. Tested unit and unit is working as designed. Call complete."

Near E French Ave, Temple, TX 76501
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics showing error codes F9E1, F9E2 and F8E1. Cleared the codes and continued with testing. Unit operated but the diverter continuously ran and the unit failed to drain. After a few times of turning the drain pump on, the water finally drained out. I found where the red wire connection to the diverter housing was corroded from water leaking and also found corrosion on the diverter housing. No water leaks observed during service, job completed"

Near Water Hyssop, Leander, TX 78641
Clif L.

Clif L.

MICROWAVE KITCHENAID KMBP100ESS03 Arrived on site to replace filter board and door assembly for microwave. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Old Windmill Rd, Bastrop, TX 78602
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWC415EW1 "Arrived on site for washer that is shaking violently as it spins. Inspected unit and work area. Placed unit in service diagnostics and found an F7 E6 (motor fault) error code. Around the unit through several tests including an automatic diagnostic test, manual heavy agitation, and high speed spin. Unit ran as designed. I called Techline and spoke to Joel SR# 7728095056. He advised that the unit sounded normal and that overtime, they tend to make sounds. He advised that with the extreme shaking that the issue is with the flooring underneath the unit and advised that before we could proceed with any other repairs, that the customer would need to solidify the structure beneath the unit in order to support the weight and movement of this machine. Advised customer of his diagnosis and call complete."

Near Roberts Rd, Holland, TX 76534
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB765FC3 Arrived on site for washer making thumping noise. Checked under unit for oil and found none. Put unit in drain and spin and tub started hitting side of unit. Removed failed suspensions and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hereford Loop, Hutto, TX 78634
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDX655DW1 "Arrived on site for dryer that is making a knocking sound. Inspected unit and work area. Customer put the unit in a normal dry time cycle. Found a clicking sound coming from the door. Remove from panel and found a screw wedged on the side of the felt lining where the drums sits on. Remove screw and tested unit. Customer also noticed a small little rattle sound coming from the back of the dryer. Removed that hose and found a pen, Bobby clip, and plastic straw in the vent hose. Remove those and tested unit unit ran as designed and had no abnormal sound. Call complete."

Near Tumbleweed Trail, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of no ice dispensing, found broken wires at bottom of door at harness that are not accessible for repair, unit needs new door in order to repair unit. Needs freezer door part number LW10728959 called tech line SR7728089448

Near Madriena Way, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for no water or ice. Tested dispenser no water,removed filter good water flow,water filter appears to be old with markings u it will need a new water filter

Near Red Fox Rd, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR MAYTAG PBF2555HEW Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed thermistor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mourning Dove Ln, Georgetown, TX 78626
Kevin B.

Kevin B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and inspected vent hood and found cooking oil dripping from vent hood. Took 1 picture of oil buildup near screens. Customer also feels a vibration on the cabinet door 3 ft to the left of the vent hood. Took videos of vent hood running on every setting and there is no noticeable/visible vibration on the vent hood itself. Customer is an engineer and says this vibration will cause a problem in the distant future where vent hood could fall out of its mounting.

Near Flowing Brook Cove, , TX 78738
Al R.

Al R.

WASHER KENMORE 110.2002201 Arrived to inspect washer banging during spin cycle.Checked suspension and leveling and unit tested as designed.Customer advised the banging usually happens when she washes in heavy and washes comforters.I informed her the unit is unbalanced and will continue to bang if unit load isn’t balanced.Unit works as designed with NO error codes.All water lines were dry at the time of service.Job complete

Near Coffee Tree Ct, Nolanville, TX 76559
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site ,replaced gearcase and drain pump . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service.job complete ."

Near TX-304, Smithville, TX 78957
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LFX25971ST/02 Arrived on site for refrigerator not making ice. Performed diagnostics and advanced icemaker cycle found icemaker cycling but not getting water found dual inlet valve at fault. Removed failed valve and installed new one. Tested icemaker cycle all tested good no leaks detected.

Near Oak Stone Dr, Jarrell, TX 76537
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not responding to controls. Found control panel has several buttons that are not functional. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near FM 969, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to test unit for no power. Test unit and found bad thermal fuse. Ordering new thermal fuse WPW10545255. Office to reschedule. ; ordrng 1 WPW10545255 (THERMAL FUSE )

Near Kiras Ct, Austin, TX 78737
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for an ice machine not making ice but can hear water running. I found the ice machine fill valve only filling the reservoir half full causing the no ice condition. The fill valve needs to be replaced. I replaced the fill valve and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Legend Trail, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for refrigerator that won’t make ice. Inspected unit and work area. Tested ice box fan, thermistors, and evaporator fan. All tests ran as designed. Pulled off icemaker cover and found the icemaker stuck in the middle of a harvest but the motor was not running. Checked voltage to icemaker and found 121.3 V going to ice maker. Tested voltage from the heater to the neutral and found 120.7V but when going from the motor to the neutral, found no voltage. Tried to jumper the ice maker and found the same voltage. Replaced ice maker and tested unit. Unit is working as designed. Call complete."

Near S 41st St, Temple, TX 76504
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site . No frost build up ,temp checked on all 3 sections are good . Deli tray UI working . Fan working . IM a test only e1 temp error . Unit will harvest and fill . Recommended changing both UI and main control .

Near Park Rd 1C, Smithville, TX 78957
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, found recirculating pump and reservoir pump failed. I replaced both pumps, unit tested good.

Near , CT
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site and installed new hinges. Tested operation and found unit working properly. Job complete

Near Cascata Way, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site to install previously diagnosed and ordered part(s). Due to the left FC door water line leaking from inside the door, I removed and replaced the door. Also removed the door skin from the old door and installed it to the new door. Tested the door and it is operating as designed. Whirlpool warrantied the door. No water leaks observed during service, job completed."

Near Flintlock Dr, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit motor failed to come on. The other components operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed.

Near Apache Dr, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived onsite for the refrigerator ice maker with slow production. Ran diagnostics and found that the icebox fan motor is no good. Causing the issue. Replaced fan motor and tested good. Complete

Near Linne Rd, Seguin, TX 78155
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site for refrigerator deli drawer sliding out when opening doors. Inspected unit and work area. Found leveling legs not in place causing unit to lean forward. Corrected leveling legs and tested found drawer no longer sliding out all other operations tested good no water leaks detected during service.

Near Navajo Trail, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR LG LFX28978ST/02 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I confirmed the compressor was not pumping and the unit was charged. I replaced the compressor, drier, and installed a low side service tap. I replaced the main control since the unit was manufactured in 2012 and I updated the software for the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.94 oz’s of R134A. I tested the unit and found it working as designed. Call complete."

Near Buttermilk Ln, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite and discovered and demonstrated to the customer that hardwire connection at block is dead. Advised customer to hire electrician to solve power supply problem.

Near Blueridge Ct, Austin, TX 78731
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator that was frosting up in the freezer and was not making ice or cooling the refrigerator quite right. Inspected unit and work area. Found door not sealing around edges and slides completely frosted over making it difficult to open and close the door. Found no frost build up over evaporator. Defrosted slides and replaced gasket. Found the door popping when trying to close it correctly. Door kept popping left and right depending on which side of the door you were pressing. Remove slides and replace them with new slides. Reassembled unit and door began sealing correctly. Tested dampener door and unit is working as designed. Call complete.

Near Montclair Dr, Temple, TX 76502
Kevin B.

Kevin B.

COOKTOP JENN-AIR JGCP436HL00 Arrived on site and inspected cooktop and found RF burner head mounting screws are broken off. Will need to bring back all possible parts that may be needed to replace it. Will also need 2 techs and 2 hours due to size and location; ordrng 1 W11316697 (CENTER PANEL) and 1 W11319687 (SPARK MODULE) and 1 W11337062 (ORIFICE HOLDER) and 1 W11339740 (LEFT TRIM) and 1 W11339741 (RIGHT TRIM) and 1 W11339765 (CONSOLE) and 1 W11355760 (TRIM TOP) and 2 W11447718 (SCREW)s

Near Golden Bear Dr, Lakeway, TX 78738
Richard P.

Richard P.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer making a noise. During testing found that the blower wheel was causing the issue it was loose and would not retighten. Replaced blower wheel and tighten and dryer tested good. Nosies is gone. Complete

Near E Torrey St, New Braunfels, TX 78130
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site for range cooktop issues. Inspected unit and found damaged cooktop, removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near N Mays St, Georgetown, TX 78626
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH73521CS0 Arrived onsite and reset interlocks and switches to repair microwave function. unit is now operating as designed.

Near Hawthorne Heights Trail, Austin, TX 78728
Paul R.

Paul R.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite for a vent hood that is scratched. I found the chimney dented and scratched. I took photos of the damage. Ordering W11321566 chimney. Office to get with MS and RS.; ordrng 1 W11321566 (chimney)

Near Cotton Farm Trl, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found failed water valve assembly. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near FM 969, Bastrop, TX 78602
Kevin B.

Kevin B.

RANGE AMANA ACR4303MFB4 "Arrived on site and turned on all elements and took pictures of them set at maximum. Spoke with tech line, all new elements meet New safety standard UL858 And are operating as intended. Operation is different from previous ranges and cooking practices will need to be adjusted, job complete. SR7728088762"

Near Bunton Creek Blvd, Kyle, TX 78640
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for refrigerator ice and water dispenser issues and condensation. Tested and inspected unit and found failed FC door. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW11026355 (DOOR) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near N Mays St, Georgetown, TX 78626
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher door falling and not staying in place like usual. Customer presented a broken hinge pad indicating the issue at hand. I replace both (WPW10337934) springs x 2 ( WP8268990) bushings x 2 and (WP8268961) pads x 2. Unit is working as designed. Job complete.

Near Richardson Ln, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for light in unit burned out. Looked at unit. Found burnt light under the ice make. Replaced light. Tested unit. Unit test good. No issues at this time. Job complete

Near Woodview Ave, Austin, TX 78756
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found no water in ice maker. Pulled unit out to inspect water line and valve, found water supply line crimped. Corrected water line and attempted to advance cycle and found no response. Tested voltage to ice maker and found 120 volts. Found failed ice maker. Installed new ice maker and tested cycle and found no water to ice maker. Tested inlet valve and found at fault. Removed valve and installed new. Tested operation. All tested good, no water leaks detected."

Near Yearwood Ln, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator freezing items in fresh food section. Customer stated that no matter what temp he sets in RC that it stays on 41°. Performed diagnostics mode and tested damper control and FF thermistor. Found thermistor reading OP/ opened. Gained access to thermistor and measured ohms at 3.6K, within range. Gained access to main control and tested thermistor circuit and read 2.9 K ohms. Powered unit on and performed diagnostics mode. Found thermistor starting reading in test mode. Called Whirlpool tech support and spoke with Robert. He stated that powering unit off may have reset and control now reading on when tested may have had bad terminal connection. (7728092446). All tested good, no water leaks detected.

Near Juniper Berry Trail, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD606ESS01 "Arrived on site for door issues. Plastic sleeve rubbing against bottom hinge corner. Found corner of hinge not rounded repaired corner of hinge,adjusted plastic sleeve that covers dispenser wires. Tested door operation unit working correctly."

Near Capella Trail, Austin, TX 78732
Al R.

Al R.

DISHWASHER AMANA ADB1400AGW1 Arrived to install fill line from dishwasher to water valve.Stayed onsite for an hour attempting to get the fill line to fit the 1/4 inch water line.

Near Neta Dr, Killeen, TX 76549
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 Arrived onsite and replaced console. Unit is now operating as designed.

Near Harpster Bend, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint low ice production and needing a filter. I ran diagnostic tests on ice fan motor, ice maker, and fill valve, all passed. I replaced filter, unit tested good.

Near Lochness Ln, Spicewood, TX 78669
Lou S.

Lou S.

DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a clicking noise. I lifted the top panel and turned the unit on to pinpoint he sound and found a screw stuck in the seal/bearing of the front bulkhead. Removed the screw and retested and the unit is operating as designed and quietly. No lint observed during service, job completed"

Near Snowy Egret Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KGCU467VSS02 Arrived on site to replace manifold modules and burner and burner cap. Replaced all parts test unit and unit still not working. Called techline and per techline we need to order new orifice holder and ignitor. Office to reschedule sr#7728093327. ; ordrng 1 W10846622 (RF ORIFICE HOLDER) and 1 W11379158 (IGNITOR )

Near Mesa Verde Dr, Austin, TX 78737
David S.

David S.

RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for oven not heating during bake. I inspected the unit and work area. I found the igniter glowing but not getting hot enough to open the valve. I replaced the igniter and tested the unit. Unit came on and started heating. Job complete.

Near Walleye Way, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived onsite for the refrigerator leaking water intermittently. During testing found no water leak at this time inspected filter housing and all water lines, drain pan could not find any leaks.

Near Rogers Ridge St, San Marcos, TX 78666
Lou S.

Lou S.

DRYER MAYTAG MEDB855DC "Arrived on site to inspect dryer error codes. Upon further inspection, customer advised they were drying a load of clothing when the dryer showed AF in the display. Using a dryer vent test kit, I tested the airflow to the unit. On the first 2 tests, the unit failed. I removed the vent tube for the back of the unit and tested a third time and the unit passed. I found that the vent tube was flimsy and too long. With the customers permission, I shortened the tube and retested. Again, the unit failed. I placed the unit in diagnostics and it showed error code F4E3-restricted airflow. Cleared the code and continued with testing. The unit operated as designed. Ran the unit on a normal cycle with a few clothes inside and after approximately 4 minutes, the unit stopped and showed error code AF. I recommended that the customer replace the vent tube at the ack with a more firm tube and also have someone inspect the vent tube going up to the roof. No lint observed during s

Near Germander Rd, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of loud noise, found noise coming from freezer fan motor bearing, I replaced fan motor, unit tested good."

Near Cliff Cir, Spicewood, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01

Near Coridan Dr, Austin, TX 78727
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site and found mullian is not attached on the top connector to the door. Disassembled it and reconnected it and door is now closing properly. Job complete

Near Kings Hwy, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR AMANA AFI2538AES Arrived to inspect freezer noises.Confirmed the evaporator motor fan blade was surrounded by ice causing the irritating noise.Used my steamer to defrost the unit and tested the defrost heater for continuity.Reassembled and unit tested as designed without the irritating noise.Customer satisfied.All water lines were dry at the time of service.Job complete

Near Canyon Lookout Ln, Georgetown, TX 78633
David S.

David S.

COOKTOP KITCHENAID KECD807XSS01 Arrived on site for cooktop burners not working. I inspected the unit and work area. I gained access to the switches and elements for the unit. I found the switch for the left front burner clicking really fast indicating that the relay has failed. I found for left rear switch it is not sending voltage to the burner. I inspected all burners and there is no broken elements or damaged wires. I will need to order the left rear switch WPW10222828 to complete the repair. .; ordrng 1 WPW10222828 (switch-inf)

Near Jackrabbit Run, Round Rock, TX 78664
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site ,replaced both harness and pump. Ran diagnostics all checked normal . Unit was forming ice before leaving .

Near McAllister Rd, Bastrop, TX 78602
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for lights inside the unit not lighting. Tested unit. Found that the lights on the left and one on bottom right was not illuminating. Replaced right side light. Lights working as designed. No issues at this time. Job complete

Near Meredith St, Austin, TX 78703
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite for unit giving error message. Tested unit. Found error message popping up. Found no error codes. UI panel touch sensitivity was on the slow side. Replaced both UI panel and control board. Tested unit. Unit test good. Let customer know of any issues with vent getting clogged or pore airflow that could possibly make UI panel take in moisture and make slow to the touch or make fuses go out. Job complete

Near Tillotson Ave, Austin, TX 78702
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Ran unit through diagnostics and checked the ice level sensor, thermistors, ice box fan, ice maker error codes, icemaker harvest, and the ice maker fill test. All tests ran is designed except for the harvest did not drop ice and the fill test did not work. Removed top cover and found water sitting at the top cover on the right hand side where the filter sits. Removed icebox assembly and found burn marks around the heater, icebox cover, and in the refrigerator liner. Found fill tube completely broken off the water line and water leaking on top of the icebox. I called Techline and spoke to Robert SR# 7728093060. He advised that the issue was either anUI issue of running the heater too long or a heater failure. He advised to replace the water tube, heater, user interface, and cover to make full repairs..; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater) and 1

Near Southshore Dr, Salado, TX 76571
Noah D.

Noah D.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for grinding noise, upon inspection found the wheels squeaking during operation. Replaced all wheels and idler pulley, replaced belt and assembled. Tested for noise and found none. Complete"

Near Summersweet Rd, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and found control panel is still unresponsive in a normal cycle. Found error codes F5E1, F8E6, F2E1, F0E3 spoke with tech line again and they have an internal memo that states replacing The lid latch may correct this issue. After replacing latch washer appears to be responding. Customer will attempt to do some laundry to confirm. No water leaks detected at time of service 7727972794"

Near English Oak Dr, Austin, TX 78748
Richard P.

Richard P.

MICROWAVE KITCHENAID KHMS2056SSS2 Arrived onsite for the microwave not working. During testing found that the keypad was not responding and the touch screen was not responding. Unplug microwave and all functions started to work. The previous complaint the customer had at first visit was not resolved.During testing found that the UI board and Touch screen board are faulty causing the issue. Customer also had a complaint about vent lights not working.

Near Hard Luck Rd, Marion, TX 78124
Lou S.

Lou S.

COOKTOP JENN-AIR JGCP636ADP "Arrived on site to inspect cooktop burners not working. Upon further inspection, I found the front right burner and back left burner won’t ignite. I checked and both ignitors are arcing, but the front right ignitor is arcing downwards and not towards the burner. I attempted to clean the ignitor and burner head due to spillage on the burner head and it did not work. I attempted to replace the ignitor, but the small screw holding the ignitor in place was stripped and I couldn’t get it to break free from the burner head. The ignitor on the back left burner was arcing correctly but not igniting the gas. I cleaned the ignitor and burner head and tested and it began to was intermittent.No gas leaks detected during service. Due to front left ignitor separating, I used electrical tape to cover the harness and advised the customer to not use the burner until the repair is completed.; ordrng 1 74007734 (burner asy) and 1 74007736 (burner asy)"

Near Goodnight Trail, Leander, TX 78641
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site ,replaced terminal block .tested unit .all checked normal . Job complete ."

Near Coyote Ridge Dr, Spring Branch, TX 78070
Paul R.

Paul R.

WASHER WHIRLPOOL MVWB765FC2 "Arrived onsite for a washer to replaced the previous diagnosed parts. I replaced the tub, filter, screw, basket, gearcase, & rotor. I tested the unit and found the new gearcase sounding like there is a loose bolt in it bouncing around. The gearcase will need to be replaced again and techline called for a SR number. Ordering W10811956 gearcase.ordrng 1 W10811956 (GEARCASE)"

Near Mourning Dove Dr, Austin, TX 78750
Noah D.

Noah D.

MICROWAVE KITCHENAID KOCE507EBS06 "Arrived on site to inspect oven for scratch and install outside glass. Replaced outside glass and moved over all hardware, placed nameplate on. Job complete"

Near Fairwood Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice,found damaged drain pan. Defrosted evaporator,replaced drain pan and motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws changed defrost setting to basic. ; used 1 W11457241 (DRIP PAN) from stock"

Near Las Flores Dr, Austin, TX 78732
James C.

James C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site and inspected heater. Found the heater has plastic melted and burned to it. Installed new heater and ran diagnostics. Unit tests good. Instructed customer that the heater may put off an odor the first use in cycle but it is normal. Job complete

Near Telling Wind, Liberty Hill, TX 78642
Brandon C.

Brandon C.

RANGE THERMADOR PDR364GDBS/01 "Arrived on site for customer complaint of griddle not igniting. Called tech line, found failed DSI control. Ordering DSI control ; ordrng 1 00618624 (DSI CONTROL)"

Near Majestic Hills Blvd, Spicewood, TX 78669
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FRS26ZSHB5 Arrived on site for refrigerator that was not calling. Inspected unit and work area. Found unit not starting the compressor. Tested voltage going to starting device and found proper voltage. Removed old starting device and replaced with truck stock starting device. Turn the unit on and compressor kicked on and started to develop a good frost pattern on the evaporator. Found evaporator fan making the loud flapping noise. Replaced evaporator fan and tested unit. Unit is working as designed. Complete complete.

Near County Rd 103, , TX 76569
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL GU2455XTSB1 Arrived on site to replace sump and motor and heater and panel and sensor. Replaced parts test unit and found unit leaking from sump an motor gasket. Ordering new sump and motor Wpw10780877 ; ordrng 1 Wpw10780877 (SUMP AND MOTOR )

Near Matthews Dr, Austin, TX 78703
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher kick plate issues. Tested and inspected unit and found failed retainers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Bonnet Blvd, Georgetown, TX 78628
Eman J.

Eman J.

RANGE AMANA AER6303MFB2 Arrived onsite for previous diagnosed parts. Replace harness wire left and right. Tested system. Everything works as designed. Job complete.

Near , UT 84648
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site to rebuild ice make. I disassembled the remaining pice of the ice maker and rebuild with a new ice maker, air baffle, divider gasket and air baffle screws. I reinstalled the unit and ran it through a harvest cycle, the unit cycled and called for water. Job complete, no water leaks detected."

Near Park Valley Dr, Round Rock, TX 78681
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived onsite for unit not giving out cubed ice. Tested unit. Found that crushed ice was coming out, even if cubed ice was pushed. Ordered parts. Office to reschedule. ; ordrng 1 W11203289 (cntrl-elec) and 1 WPW10558423 (ice-contnr)"

Near Violet Ln, Kyle, TX 78640
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to controls. Found faulty control panel in unit. Replaced control panel and tested unit. Found all is functioning properly at this time.

Near Kellogg Ln, , TX 78602
Jacob S.

Jacob S.

RANGE WHIRLPOOL KSGG700ESS1 Arrived onsite for regulator had fallen apart. Looked at unit. Found that regulator had fallen apart. Replaced regulator. Let customer know that they will have to get the gas company/plumber to reconnect gas line. No issues at this time. Job complete

Near Rosedale Ave, Austin, TX 78756
Leonardo C.

Leonardo C.

RANGE THERMADOR PRD486GDHU/23 Arrived on site to test unit for unit giving f4e3 error code. Shorted sensor. Ordering new sensor 00627375 office to reschedule; ordrng 1 00627375 (SENSOR )

Near Austral Loop, Austin, TX 78739
Andy  B.

Andy B.

WASHER MAYTAG MHW8200FC0 Arrived on site for washer water in dispenser. Upon arrival customer informed that issue is dispenser completely fills with water diluting soap and water spilling out into bellow when dispenser drawer is pulled out. Tested and inspected unit and found failed dispenser housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Santa Maria St, Georgetown, TX 78628
Noah D.

Noah D.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer for scraping, upon inspection and install of vent found a cracked wheel. Ordering wheel. Office to reschedule. ; ordrng 1 697772 (WHEEL)"

Near Raven Ridge, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to replace compressor and water valve for refrigerator. Replaced compressor, valve, and filter dryer. Pulled vacuum on unit and charged with proper amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."

Near Bastrop, TX 78602
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on sit for both door gasket was being torn. I inspected the unit and work area. I found the left door gasket is torn in the bottom left hand corner and the night door gasket o torn down the left side by the million. I replaced both gaskets and tested the unit. Unit is operating as designed and the gaskets are sealing properly. No water leaks detected.

Near Lochaline Loop, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE LFID2426TF2A "Arrived on site to test unit for no power. Test unit found light switch to unit off. Turned on switch, tested unit. Unit functions properly. Job complete."

Near Meadow Creek Cir, Austin, TX 78745
James C.

James C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site and found unit with glass off and unplugged. Customer had removed burner baffle and oven base plate. Plugged unit in and found igniter sparking at burner. Found toy car against base of igniter causing igniter to ground out before burner. Tested oven and found unit heating properly. Job complete

Near Barlow Dr, Liberty Hill, TX 78642
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onsite for previous diagnosed parts. Replaced start device. Tested system. Everything works as designed. Job complete.

Near Nathan Scott Way, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE LFID2459VF Arrived on site to test unit for no power. Found unit getting power and light coming on but buttons are not working. Will order new console 117512440 office to reschedule. ; ordrng 1 117512440 (CONSOLE )

Near Oak Arbor Trail, Buda, TX 78610
Wesley P.

Wesley P.

RANGE IKEA IES505DS0 "Arrived onsite and found unit operating with crackling switch, used new switch to alleviate problem. Advised customer."

Near Shepherd Mountain Cove, Austin, TX 78730
David S.

David S.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previous diagnosed parts. I gained access to the control UI and replaced new. I removed the broken track in the freezer and replaced new. I pulled the fridge out and plugged it back in using the customers surge protector. Unit is operating as designed no water leaks present.

Near Coronado Cove, Round Rock, TX 78681
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB965HC0 "Arrived on site for washing machine that would not turn on the light or send water to the fabric softener dispenser. Inspected unit and work area. Ran through diagnostics and the service test for the light and found incorrect voltage being sent when the door was closed. Per the tech sheet, it advise to replace the control. Tested the valves in a manual test and found no water coming into the unit on any valves. Tested voltage going to the cold water valve and pump found proper voltage but tested voltage going to the hot water valve when calling for it and found 2 V. I advise the customer that the issue could potentially be an issue with just the control but that I could not confirm that until we replace the control.

Near Paisley Dr, Temple, TX 76502
Noah D.

Noah D.

RANGE WHIRLPOOL WFE525S0HS1 spoke with builder, replaced knob, screws and 1 switch. Checked for functions no problems found. Complete"

Near Juniper View, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

RANGE KITCHENAID KESS907SSS06 "Arrived on site for range front left dual burner not powering on. Inspected unit and work. Performed diagnostics and tested burner, no faults. Tested switch and found failed switch. Removed failed switch and installed new. Powered unit on and tested operation. All tested good.

Near Highknoll Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

WINE COOLER WHIRLPOOL KUWO24RSBX01 "Arrived on site for customer complaint of unit not cooling, found sealed system issue, no frost pattern on evaporator.

Near Spur Trail, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER UNKNOWN DD24DAX9N Arrived on site to test unit for unit leaking. Found small tear on hose for lower unit. Cleaned hose and secured hose back on to fill valve test unit and unit test good job complete.

Near Blazyk Dr, Austin, TX 78737
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDB850WL1 "Arrived on site for customer complaint of dryer squeaking, found idler stuck, I replaced dryer repair kit, unit tested good.

Near Indian Divide Cove, Spicewood, TX 78669
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site to inspect range for weak flame, installed orifice and found middle orifice is set up for propane not natural gas. Will need middle burner (not simmer) orifice for natural gas; ordrng 1 LPCONVERSIONKIT (LP CONVERSION) and 1 RESEARCH....MIDDLEORIFICENATURALGAS (RESEARCH....MIDDLE ORIFICE NATURAL GAS)"

Near Daylan Heights, Schertz, TX 78154
Eman J.

Eman J.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer not completing cycle. Tested system. Found timer faulty. Replaced timer. Tested system. Everything works as designed. Job complete.

Near Stonelake Blvd, Austin, TX 78759
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and installed new compressor, drier, stub, Orion, Gemini and ui controls. Charged with 4.5oz 134a and tested. Unit tests good. Job complete"

Near Lakeside Dr, Burnet, TX 78611
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site and inspected refrigerator and found condensation on mullian. Uninstalled it and found heater connector is not attached. After reconnecting harness ensured refrigerator humidity control is on all the time. No further repair is needed at this time. Job complete

Near Kirkland Ct, Austin, TX 78738
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site for cooktop that needs to be converted to propane. Customer had correct orifice on hand. Corrected orifices and switch regulator to propane. Tested burners and made minor adjustment to valves. All tested good. Spoke with customer on repair.

Near Sarazen Loop S, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for no cool. Removed evaporator cover found heat exchanger heavily corroded and cap tube corroded with a hard bend called tech support,ran a video chat with Kathy,per tech support leak at heat exchanger

Near Nashua Ct, Austin, TX 78746
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE LFSS2312TE0 (TG) Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the fill valve and tested the dispenser. The dispenser is working better but I explained to the customer they needed to change their filter because the pressure is not as high as it should be. There were no water leaks present at the time of service. Call complete.

Near Windhill Loop, Round Rock, TX 78681
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found water hoses reversed on rear of machine causing it to misregister water temperature. Set hoses to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near TX-71, Bastrop, TX 78602
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW9600TW00 Arrived onsite for unit getting F20 error code. Tested unit in diagnostics. Got F20 error code for water not filling. Upon inspection. Found that water valve was not working. Replaced valve. Tested unit. Unit test good. No leaks at this time

Near Shannon Oaks Trail, Austin, TX 78746
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for ice maker only making crushed ice. Upon inspection I found ice build up and stuck to the solenoid causing intermittent failure for the cubed ice function. I removed the ice that was wedged between the solenoid and tested the unit and is now working as designed. No leaks detected at time of service. Job complete.

Near Paseo Grand Dr, Cedar Park, TX 78613
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for microwave or powering on. Tested system. Found control and filter faulty. Replaced control and filter. Tested system. Transformer making loud buzzing noise. Ordering transformer W11334531; ordrng 1 W11334531 (TrANSFORMER )

Near Vorwerk Rd, Manor, TX 78653
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to install previous diagnosed parts removed failed harness. Installed new power cord customer had on hand. Tested operation. All tested good.

Near Yearwood Ln, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for water leaking. Removed kickplate found excessive moisture under metal liner of refrigerant diagnosed insulation has pulled away from liner due to age which is causing a void in the liner and allowing air migration which in causing excessive moisture under unit and leak on floor.

Near Aqua Verde Dr, Austin, TX 78746
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Arrived onsite for the refrigerator ice maker dispensing crushed ice all the time. During testing found that that the cube and crush solenoid was blinded up and stuck. Adjusted solenoid and ice is being dispense correctly. Complete

Near River Oak Dr, Seguin, TX 78155
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for refrigerator not making ice. Upon arrival the customer stated that the ice maker is now producing ice. I put the unit into diagnostics and tested the ice maker it harvested and filled with water correctly. When I tried to get out of diagnostics it would not go back I tried to turn the cooling off and the UI displayed a 01 code and began filling the ice tray with water when the ice tray fill code is 46. The UI would not respond to my attempts to disengage or to turn off the water so I had to turn it off at the breaker indicating a faulty UI. I am ordering a UI (W11340158). ; ordrng 1 W11340158 (CNTRL UI)

Near Howell Mountain Dr, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for the refrigerator missing parts and broken glass. Installed all new parts that was ordered except for the crisper glass.

Near Rush Haven, San Marcos, TX 78666
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display issues. Upon further inspection, customer advised that the display was jumping from temp reading and other selections. Also said the display had blacked out and they cycled power to the unit to get it back on. I checked error codes and found F6E4. I removed and replaced the main ACU and cycled power then removed and replaced the console and cycled power again. Programmed the unit and tested and it is operating as designed. Job completed."

Near Caddo Canoe Dr, Leander, TX 78641
Jacob S.

Jacob S.

DRYER MAYTAG MEDB855DC4 Arrived onsite for unit not heating again. Tested unit. Found terminal wire for L2 has once again burned up. Called Techline to report findings. Suggested to change control board and wiring harness. Got Sr#7727440399; ordrng 1 REQUEST (2HRS) and 1 W10901572 (harns-wire)

Near Griswold Ln, Austin, TX 78703
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator that was still frosting up. I sealed the lower half of the front liner trim to the inner liner where I found that it was separating on the previous visit. Call complete.

Near Midwood Ln, Round Rock, TX 78681
Al R.

Al R.

OVEN GE JB710ST2SS "Arrived to install previously ordered part.Customer advised on my previous visit he cleaned behind the unit and when he pushed the unit back into the counter space, the display came back on and all functions work.I checked all operating functions and unit tested as designed.No parts installed.Job complete"

Near Phyllis Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected refrigerator and found customer is hearing is damper during operation. After replacing noise during operation has significantly improved. Call complete

Near Lost Meadow Trail, The Hills, TX 78738
Noah D.

Noah D.

RANGE WHIRLPOOL WFE505W0HB2 "Arrived on site to install knobs and switches. Replaced and is talked knobs and switches, verified function. No problems found. Used 1 switch, 1 knob and 2 screws. Complete"

Near Canyon Lake, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site and found left fresh food door is not closing properly. Used leveling feet to re-position door lifting it up so it closes better into channel. After correction door is working properly, job complete"

Near Mission Oaks Blvd, Austin, TX 78735
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle falling off, I removed and replaced the unit door and tested. Unit is operating as designed

Near Acadia Bend, Cedar Park, TX 78613
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,replaced control . All burners working ,oven light and unit preheated normally . Job complete ."

Near McAllister Rd, Bastrop, TX 78602
Brandon C.

Brandon C.

DRYER GE GTD45EASJ2WS "Arrived on site for customer complaint of start switch not working, found broken switch, I replaced switch, unit tested good."

Near Edgewater Dr, Spicewood, TX 78669
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFG114SVT0 Arrived on site for range that would not heat in the oven. Inspected unit and work area. Removed bottom cover and found oven igniter burned up and broken. Replaced oven igniter and tested unit. Unit began to ignite and heat. Unit got up to 250°F before turning it off. Unit is working as designed. Call complete.

Near Live Oak Ave, Waco, TX 76708
David S.

David S.

VENTHOOD UNKNOWN WVU37UC6FS "Arrived on site for lights not working on the vent hood. I inspected the unit and work area. I found the lights not coming on but the fan working as designed. I tested voltage to the first led in the string and found none. I replaced the transformer and the control. I tested the lights and they still wouldn’t come one. I inspected the connectors for lights and found one of the pins pushed all the way to the back of the connector, no making connection to anything when plugged it. I repaired the connector and reinstalled every. I tested the lights and the lights started working. Unit is operating as designed. Job complete."

Near Cetone Terrace, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previous diagnosed part. Removed failed damper and installed new. Tested damper operation. All tested good, no water leaks detected durning service."

Near Slip Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

OVEN KITCHENAID KEBC107KSS03 "Arrived on site for customer complaint of unit not heating, found blown high limit fuse, I pulled unit out and reset fuse, unit tested good.

Near Old Red Ranch Rd, Dripping Springs, TX 78620
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for dented dishwasher. Tested system. Found dishwasher panel dented. Replaced panel. Everything works as designed. Job complete.

Near N Lamar Blvd, Austin, TX 78752
Robert J.

Robert J.

DRYER WHIRLPOOL GEW9250PW1 Arrived on job for complaints of no heat. Found the element open. After replacement test operation.

Near Western Pecan, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of unit having broken tracks on top shelf, I replaced tracks, unit tested good."

Near Burgess Cove, Austin, TX 78738
Lou S.

Lou S.

WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing error code F6E2. Attempted to clear the code, but the console would not respond. Following the tech sheet, I tested the console and main control and found that the console was bad.I removed and replaced the console and calibrated the unit. Retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Mountain Top Cir, Jonestown, TX
Al R.

Al R.

RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect right 2 burners not getting as hot as customer thought it should be.Confirmed the complaint and fired up all burners and found them to be defective.Removed and replaced all the burners from the element kit.Tested and unit tested to customers satisfaction.Job complete

Near Yearwood Ln, Jarrell, TX 76537
Scott  M.

Scott M.

DRYER MAYTAG MEDB855DC4 "Arrived on site for dryer flashing AF code . Ran temp checks , temps were as high as 250-260 . Found air flow restriction . Recommended cleaning exterior venting tube . No lint build up detected at time of service. Job complete ."

Near Buckboard Dr, Cedar Creek, TX 78612
Brandon C.

Brandon C.

RANGE KITCHENAID KFDC506JSS00 "Arrived on site for customer complaint of door being damaged, I replaced outer door, unit tested good."

Near Lodestone Ln, Lakeway, TX 78738
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food doors. Ensured doors leveled. Unit tests good. Job complete

Near Co Rd 133, Burnet, TX 78611
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is leaking intermittently through the icemaker assembly. Tested unit and found icemaker slightly overfilling. Replaced ice maker to eliminate timing issue with fill. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Blanco Dr, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR LG LMXS30746S "Arrived on site to inspect refrigerator no cool. Upon arrival, a note on the door advised to text the number provided on the ticket. Customer called me back and advised they weren’t home, but that a previous technician replaced the main control and other parts and the unit continued to fail and advised the customer the unit would need a sealed system repair. I was unable to get into the home to get photos of the MS or test the unit. I am ordering the sealed system parts Messaged office KC and advised of situation. ; ordrng 1 300A (COMPRESSOR) and 1 ADH73150210 (DRYER) and 1 CNOTE (RESEARCH PARTS-COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE )"

Near Kelly Dr, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR GE GTS18XCRERWW "Arrived on site for damaged fan blade,installed a new fan blade powered unit on fan working as designed.

Near Crownspoint Dr, Austin, TX 78748
James C.

James C.

WASHER MAYTAG MVWC416FW1 Arrived on site and tested operation. Found no faults in memory. Ran test cycle and found all functioning properly. Tested water level on normal and found water level to be correct. Tested on bulky and found water level to be correct. Tested again with both set to deep water and the water level did not changed. Unit will need new selector switch to repair. ; ordrng 1 WPW10285511 (cycle select switch)

Near Kingscastle Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator freezer door not sealing Inspected door and found top right corner gasket not sealing. Used heat gun and corrected gasket. Tested door seal. All tested good, no water leaks detected."

Near Thornton Cove, Georgetown, TX 78628
Richard P.

Richard P.

WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer with LF error. Ran diagnostics and found error code for long fill. Tested water valve and it did not pass testing. Replaced water valve and washer tested good and no leaks detected complete.

Near Ridge Oak Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site and found customer is experiencing door/open error. Recommended replacing door switches with interlock kit.

Near Tanglemede St, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit not draining. Test unit ,found bad drain motor. Replaced drain motor,test unit for leaks, no leaks at this time. Unit draining correctly. Job completed."

Near Everglade Dr, Buda, TX 78610
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found right hand side grate is broken, customer does not wish to continue with repair at this time.

Near Tanglemede St, Austin, TX 78748
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GSF26C4EXS03 (Tg) arrived on site for refrigerator with no ice condition. Tested voltage to ice maker and was only receiving 68volts. Then tested main pcb control behind refrigerator and found that the board was loosing power through its neutral wire and only sending 68VAC to the ice maker from P3-3 to P1-2. I changed the pcb control and was able to get 123vca out of the board but the ice maker still wouldn’t function. Checked L1 to chassis ground from ice maker head and had 120 volts. Found the neutral wire and circuit good within door switch. Found the neutral wire open between the lower door harness and ice maker. Unit will need a new door. Ordering authorization and parts research LW10365672 door.; ordrng 1 PARTSAUTHO (IF PARTS FOUND) and 1 PARTSRESEARCH (LW10365672 DOOR)

Near Longhorn Acres St, Cedar Park, TX 78613
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFF507HBS00 "arrived on site to diagnose refrigerator with lights out in RC ceiling and FC. Customer also says unit is not producing as much ice as before. Found FC light module failed and in need of replacement. Replaced FC module and all lights came on. Since icemaker is showing and testing good, no parts seem to be bad. Icebox fan is running as designed. All is working as designed at this time with no repair to be ,add for icemaker. Call complete."

Near Bingham Creek Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN ELECTROLUX EI30EW45PSC "Arrived on site for double oven, upper oven not heating. Performed diagnostics and tested bake cycle. Gained access to control and tested element and found opened. Inform customer on failure and would return with control on hand if need after replacing element. rdrng 1 318601604 (element) and 1 SEENOTE (OFFICE TO SCH)"

Near Magona Trail, Georgetown, TX 78628
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for unit making a noise 5min into cycle. Tested unit. Reset breaker to unit. Put unit into diagnostics Got F0E5, off balance load. Erased error code. Tested unit. Unit test good. No leaks at this time. Job complete"

Near E Riverside Dr, Austin, TX 78741
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB855DC3 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F5E4. For lid not being opened. During testing found that the control and lid latch to be causing the issue. installed new control and latch. Washer tested fine and no leaks detected. Complete

Near Quarry Springs Dr, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer not draining.Customer advised she turned the washer on and unit began draining.I service tested the unit and unit tested as designed with no errors.Found the residence is a fairly new home and residence has 90% GFCI and arch fault.I informed the customer the microwave, washer and refrigerator all need to be on a regular outlet.Customer to contact and electrician for repairs.All water lines were dry at the time of service.Job complete"

Near Sonterra Blvd, Jarrell, TX 76537

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