Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW0 "Arrived on site for customer complaint of unit leaking, found leak coming from water valve housing, I replaced housing, unit tested good."

Near Tallstar Dr, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for unit leaking and water not draining properly. Could not find leak, but unit would not drain. Ordered part. Rescheduled with customer. Requested 2hrs; ordrng 1 REQUEST (2HR) and 1 W10882103 (pump-water)"

Near E Annie St, Austin, TX 78704
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for no heat dishwasher . Ran diagnostics,no error codes . Diagnostics wash checked normal . Heaters coming on . Adjusted rinse aid . No water leaks detected at time of service. Job complete ."

Near Pfluger Farm Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not heating properly, no sound on timer or push of buttons, and bottom trim being damaged. Found failed console, unit would not go into diagnostic mode and no sound. Found vent and trim damaged after customer had house inspection. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10327373 (vent-oven) and 1 WPW10351236 (trim)"

Near Gulfton St, Briarcliff, TX 78669
Richard P.

Richard P.

DRYER WHIRLPOOL NED5800HW0 Arrived onsite for the dryer making a noise during operation. During testing found that the right side panel is dented in causing the drum to rub . Will need to replaced panel. Ordering parts and office to schedule ; ordrng 1 W10508188 (drum) and 1 W11233548 (panel)

Near Bunton Reserve Blvd, Kyle, TX 78640
Kayman B.

Kayman B.

OVEN WHIRLPOOL WEG750H0HZ Arrived onsite for oven with failing UI or black screen with lines. Upon inspection I found the UI would flicker when when ignitIng the cooktop and sometimes go completely black and not allow oven functions. I replaced the UI and connected to WiFi. The console says connected but the customers App will not allow him to use the features as if it is not connected. I am ordering the switch harness(W10885903) ignitors LF RR (W10669526) x 2 LR(W10669524) RF(W11084034) center (W11082199) module (WPW10475149) returning with the control. Customer requests KY return service and AM appt if possible.. ; ordrng 1 W10669524 (igntr-surf) and 2 W10669526 (igntr-surf)s and 1 W10885903 (harns-wire) and 1 W11082199 (igntr-surf) and 1 W11084034 (igntr-surf) and 1 WPW10475149 (module-spk)

Near McCoy Loop, Austin, TX 78717
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM "Arrived on site for customer complaint of unit not washing properly, put unit into diagnostic test, no error codes, found plastic pieces in spray arms, cleaned spray arms, instructed customer to use less soap, more rinse aid, and scrape off big chunks of food. Unit tested good"

Near Burgess Ln, Austin, TX 78738
Jonathan M.

Jonathan M.

RANGE MAYTAG MER6600FZ1 Arrived on site for a range that has no power. Inspected unit and work area. Tested voltage at the terminal block and found proper voltage. Found infinite switch is working for the cooktop. Advise customer that the issue is with his control board. Ordering control board. ; ordrng 1 W11092468 (cntrl-elec)

Near Abbott, TX 76621
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for a dryer that won’t start a cycle. Inspected unit and work area. Tested all major components and found almost all components working properly. Spoke to SW and we went through several checks. Found the issue is with the centrifugal switch at the motor. Went to disassemble where we are and motor and found parts contact with me. Ordering blower wheel and motor and rescheduled customer.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Jeran St, Waco, TX 76711
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27HW1 Arrived on site to inspect washer for leaking after a stopped cycle. replaced control board per last tech and tested. Water stopped when canceled. No issues found. Complete

Near Thorpe Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU467VSS01 "Arrived on site for customer complaint of front left burner not lighting, found failed module, and possibly ignitor. Also found all rear burners had orange flames. Ordering spark modules, orifices, and conversion kit. Collected service fee on check. Customer claims unit is natural gas. Returning tech to install module (5147) and check orifices at time of service.9; ordrng 1 W10791075 (burner orifice) and 1 W10810387 (cnvrsn-kit) and 2 W11051480 (orifice)s"

Near Canyon Bluff Ct, Austin, TX 78734
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site to diagnose refrigerator that was losing cooling and food spoiling. Checked evaporator and air return and found nice blocking return and a massive ice block in the corner of the evap housing. Melted down ice and unclogged the return vent, and also replaced the barely hanging in bitmetal. Existing bimetal was super loose and not seated. All is now working as designed. Call complete."

Near Pearce Rd, Austin, TX 78730
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for a dryer that’s making a noise during operation. Inspected unit and work area. Tested unit in a normal high heat timed dry cycle. Found noise appearing to be cabinet rattling. Added sound pads to unit and tested unit. Unit is working as designed. Call complete.

Near Star Canyon Dr, Woodway, TX 76712
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 (TG) Arrived on site for refrigerator not cooling properly and no longer making ice. Upon arrival customer stated they heard a continuous clicking sound since this issue started about a week ago and after further inspection of the fridge I found at the three-way valve at the bottom inside the system was constantly trying to click over into its three positions but never would actually turn on and rotate. After calling war pool tech line I was able to run a few different diagnostics. I found that in test for the compressor kick on the condenser fan would run as well as both evaporator fans and it seem like Freon was being pumped into the evaporator coil’s in both sections but whenever you took the fridge out of diagnostic mode and let it try to run by itself the three-way valve and compressor we’re not getting the proper voltage supplies from the power supply board whirlpool tech line advise that we replace the power supply board in order to stabilize

Near Tres Vistas Ct, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL WFW560CHW1 Arrived on site to install previously ordered part.Removed and replaced the defective drain hose.Tested and unit tested as designed.No leaks detected at time of service.Job complete

Near Westwood Dr, Killeen, TX 76549
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG PTB1953GRW "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, capacitor, and coupler and placed into under a vacuum. Unit would not hold a vacuum. Attempted to check welds and all welds were good. Ran a sweep charge into the unit and found unit leaking down from the cap tube inside the cabinet .

Near Sunn Dr, Woodway, TX 76712
Tyler  G.

Tyler G.

DRYER MAYTAG MEDB835DW4 (TG) Arrived on site for a dryer that would not turn on upon arrival the customer stated that they had a power related issue with the home where a few items in the house and lost power due to a power outage storms. Upon further inspection of the unit I found the main control had a nasty burn mark about the size of a quarter on the top of it and I found that the heating element and all the thermostats at full continuity indicating that just a board was the main issue. I also found at the power outlets going to the dryer was only receiving about 65 V instead of a full 240 V and he should be getting. I instructed the customer To find an electrician that they can hire to come check the outlet in the breaker to figure out which part of the supply line is giving the power issue to the dryer. Unit is functioning as designed other than outlet issue call complete

Near La Hermosa Ln, Salado, TX 76571
Al R.

Al R.

RANGE WHIRLPOOL ACR4303MFW3 "Arrived on site and inspected the range oven not heating.Found the burners work fine, but the oven won’t heat.Discovered the L2 or Red wires were burned at the main harness and the block terminal.Customer will need to purchase a 3 prong range cord to complete the repair.Unit actually is owned by Rent a center, which is going to transport the unit back to the store and reschedule the appointment.All parts will be used on return service visit.Needs more work; O-emld tckt"

Near Christina Ln, Killeen, TX 76542
Richard P.

Richard P.

ICE MACHINE JENN-AIR JIM158XYRS0 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the recirculating pump is not working properly. I replaced pump and it tested good. Advised customer to run a clean cycle with the cleaner to get better ice results.

Near Stagecoach Way, Canyon Lake, TX 78133
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Arrived on site to inspect fridge for not closing correctly, upon inspection found the door angled due to leveling issues, leveled and found the door closed better. Complete"

Near Diretto Dr, New Braunfels, TX 78132
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for oven intermittently working. Found that panel is responsive but resetting errors were being caused by a faulty control board. Replaced control, tested unit and unit is functioning properly. Job complete."

Near Zachary Dr, Austin, TX 78724
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived onsite for refrigerator not cooling. During inspection found restricted air flow issues. Notice little to no air flow to the fridge an return air was blocked. Unit had ice buildup over evaporator cover. Defrosted ice, pulled cover and found thermistor that was giving .23 k ohm’s. Replaced faulty thermistor. Unit is functioning properly. Air flow has been restored to unit."

Near Amber Stream Ln, Manor, TX 78653
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FW0 "Arrived on site for a dryer that would not turn on. Inspected unit and work area. Found customers complained of unit humming when trying to start it open the door and the light came on and close the door. Attempted to run another cycle and it ran as designed. The customer and I tested the unit seven more times with clothes and without clothes and the unit is running as designed. I advise the customer since were no longer able to replicate the issue, it is advisable that we not perform any repairs until issue can be found.

Near Coates Ave, Mount Calm, TX 76673
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 Arrived onsite for unit not cooling. Looked at unit. Found that freezer was cooling very little. Submitted sealed system check list. Ordered parts. Office to reschedule. ; ordrng 1 W11107829 (DRIER ) and 1 W11225065 (COMPRESSOR )

Near N Lamar Blvd, Austin, TX 78753
David  Z.

David Z.

DISHWASHER MAYTAG MDB7601AWW Arrived on site to install new springs and cables for dishwasher door. Installed and retested and door is now closing as designed.

Near Fast Horse Dr, Austin, TX 78759
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site to diagnose loose door handle on freezer side. Removed door handle set screws and added loctite to all screws and tightened. All is working as designed.

Near Creekview Dr, Round Rock, TX 78681
Lou S.

Lou S.

MICROWAVE JENN-AIR 123456789 "Arrived on site to inspect microwave open door error. Upon further inspection, I tested the unit and it operated as designed. I could not get the unit to duplicate the issue. Customer advised that it recently showed the open door error, which would be a switch issue. I removed and replaced all three switches and both interlocks and tested. Unit is operating as designed. Job completed.

Near Hunters Point Dr, Georgetown, TX 78633
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFE505W0HW1 Arrived onsite to install previously diagnosed parts. I replaced the terminal block and any burnt wires at the block. Unit is heating as designed at this time. Job complete.

Near Westside Ln, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR AMANA SQD26VW Arrived on site for cooling compliant. Per customer unit will defrost and not power on,unit will power itself back on with customer not touching unit. Advanced timer found timer not advancing after defrost cycle,removed evaporator cover also found blown defrost bimetal. Unit would need a defrost timer and defrost bimetal.

Near Delmonico Dr, Austin, TX 78759
David S.

David S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven showing error code F8E0. I inspected the unit and work area. I put the unit into diagnostics mode and found that same fault code. I activated the cooling fan on both high and low settings, the fan comes on when called for. The hall sensor in the fan assembly is not reading properly. I will have to order the fan assembly W11248652. The office will have to reschedule as the part is an expart. Job complete.; ordrng 1 W11248652 (blower)"

Near Elenora Dr, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of shaking. Ran diagnostics and found no codes. Level washer and test spin cycle. All functions working properly. No leaks detected at time of service.

Near Daphne Ct, Austin, TX 78704
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site to follow up on refrigerator not cooling. On arrival found the freezer had the same frost on the roof and door as before. Door gasket is sealing fine, and there’s no visible gaping the liner. Frost appears to be air leaks from the door not being closed properly. It’s sealing tight with. I gasket gaps. Melted down the frost and channels and restored airflow. All is working as designed. Call complete. Note - maintenance was present with me for the job and I showed them the air leak frost and advised to follow up with customer. Call complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite for microwave hood lamp not working. Upon inspection I found the socket getting 125Vac on high and 15V while off when it should be 120 high and 0 off. I am ordering the Lamp housing (W10210871) lamp (8206232A) control (W11182110) harness main (W11182984). ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (cntrl-elec) and 1 W11182984 (harns-wire)"

Near Cessida St, Austin, TX 78728
Lou S.

Lou S.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site to inspect ice machine making too much ice. Upon further inspection, I tested the ice bin thermistor ad found it open. I removed and replaced the thermistor and tested and unit is operating as designed . No water leaks observed during service, job completed."

Near Rio Gabriel Dr, Liberty Hill, TX 78642
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job for complaints of noise and roller lock stripped. Noise level for compressor normal will need to replace roller. ; ordrng 1 WPW10515762 (roller)

Near Avenue H, Austin, TX 78751
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge lights not turning on. Upon arrival I found that the main control was sending power to all the lights but the freezer Bob itself had burnt out and was no longer allowing proper power supply to go to the rest of the lights in the fresh fruit section. After replacing the freezer LED bulb I retest the unit and found all lights are now functioning as designed call complete

Near Whirlwind Cove, Georgetown, TX 78633
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for display not having power. Removed UI and tested for power. Tested AM for proper voltage and had 120 from L1 to G but from L1 to N had 0 AC. Checked voltage at the wall outlet and from L1 to L2 had 245 VAC. From L1 to G had 120 AC. L2 to G had 122 VAC. From L2 to N had 245 VAC. From L1 to N had 0 VAC. Advised customer to call an electrician and explained to customer the issue was not the oven but an electrical issue. Call complete.

Near Horse Trap Ln, Austin, TX 78717
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED95HEDW Arrived on site for a dryer that’s making a sound as expands. Inspected unit and work area. Customer advised that the issue is not with the sound any longer. they had another customer come out to fix that issue. They advise since the repair that their unit no longer dries items fully. Ran unit through a time dry cycle and found unit turning and heating. Removed u it from wall and found vent hose kinked. Advised customer of issue and advised them to get an aluminum vent hose to prevent air flow restriction. Unit is working as designed. Call complete.

Near W Billington Dr, Robinson, TX 76706
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for refrigerator doors put of alignment. Upon inspection I found the doors not aligned and a small gap in the upper right side of the FC door causing ice to build up in that corner. I attempted to make some adjustments to the hinge and door and got it to seal better but I could not get the doors to align via alignment bolt and rollers. In the event of a call back the door might need a new door but adding a ship could help with the alignment .

Near Buckskin, Cedar Park, TX 78613
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace door to unit. Could not replace door. Did not have new control to unit. Ordered parts. Rescheduled with customer.; ordrng 1 W10512203 (harns-wire) and 1 WPW10769076 (cntrl-elec)

Near Kinney Ave, Austin, TX 78704
Lou S.

Lou S.

REFRIGERATOR LG LFXS30796S/00 "Arrived on site to inspect refrigerator not cooling in the fresh foods section. Upon further inspection, I tested temps in the FC=8 degrees and RC=44 degrees on a setting of 46 degrees. I found that the RC evap fan was not operating. When I removed the evap cover, I found a small block of ice at the top of the evaporator and the evaporator had a good frost pattern. The ice was located centrally at the fan. Using my steamer, I removed the ice and then I removed and replaced the fan and reset the unit and tested. The unit is operating as designed. No water leaks observed during service, job completed. Recommended that the customer give the unit a few hours to cool being as the unit doors were open for a long period of time and it’s still warm in the RC section."

Near Fallwell St, Liberty Hill, TX 78642
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for unit not making ice. Tested unit. Found that ice maker motor was working. Could not hear valve activate to release water to ice maker. Ordered parts. Office to reschedule ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)

Near Crainway Dr, Austin, TX 78724
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL MFT2772HEZ01 Arrived on site to replace door for refrigerator. Replaced left side RC door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Seminole Canyon Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42MHS00 "Arrived on site for moisture by damper. Checked fresh food door seal good,gasket sealing correctly to cabinet,removed damper cover,had fan run with damper door closed. Air migrating around damper door diagnosed a defective seal on damper

Near Twin Ledge Cove, Austin, TX 78731
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for customer complaint of multiple lights out, I replaced light modules, unit tested good."

Near July Johnson Dr, , TX 78737
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FZEM00 "Arrived on site and inspected refrigerator not cooling.Plugged in the unit and compressor came on and stayed on for approximately 10 seconds and shut off.Removed and replaced the start device, reassembled and plugged in the unit and unit compressor stayed on.Customer told to place a bottle of water into the freezer section to assure unit is cooling properly.Job complete

Near County Rd 1320, Hillsboro, TX 76645
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=18 degrees on a -5 setting & RC=42 degrees on 33 setting. I disassembled the FC section and found a large block of ice on the capillary tubing/suction line. I removed the ice with my steamer and checked for dye on the components and found none. I pulled the unit out and checked amp draw to the compress and found 2.2amps. No frost pattern on either evaporator. I find the sealed system components are covered under extended warranty. Also found the RC crisper drawer control not working. I am ordering the compressor, drier, access valve, both evaporators, crisper control, CNOTE-2HR JOB and office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 W11048824 (cover) and 1 W11116006 (evaporator) and 1 WPW1014

Near Medicine Hat, Leander, TX 78641
Al R.

Al R.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site and inspected drain pump error code.Confirmed the complaint and disassembled the drain pump and found metal brackets from the first drain pump lodged inside the drain pump causing the error.Replaced the drain pump and unit tested as designed.Job complete

Near County Rd 3368, Kempner, TX 76539
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW "Arrived on site to test unit for not filling correctly. Found cold water inlet valve filter screen clogged with sediment. Noticed cold water side had inline water filter. Replaced valve, tested unit, unit works good. Informed customer issue needs to be addressed before operating unit to prevent damage.

Near McKinney Falls Pkwy, Austin, TX 78744
Kayman B.

Kayman B.

REFRIGERATOR GE PSS25SGNABS Arrived onsite for refrigerator no cool both sections . Upon inspection I found the compressor not turning on to cool I found the start device had no voltage going to it. I also found the capacitor had no voltage going to it either. I traced voltage up the power cord and found there is a loss of voltage in the power cord somewhere and will not start the compressor.. Ordering Power cord (WR23X10300) start device (WR07X10057) overload (WR08X10025) capacitor (WR55X24064) main control (WR55X10942P) ; ordrng 1 WR07X10057 (ptcr) and 1 WR08X10025 (overload) and 1 WR23X10300 (power cord) and 1 WR55X24064 (capacitor)

Near Hangtree Cove, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the crisper drawer door being dented, I removed and replaced the door and tested. No water leaks observed during service, unit is operating as designed, job completed."

Near Brady Creek Wy, Leander, TX 78641
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite but the call was meant for the microwave.

Near Cessida St, Austin, TX 78728
David  Z.

David Z.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to diagnose dishwasher with detergent dispenser issue. On arrival found spring for dispenser door broken. Replaced dispenser. Retested and all is now working as designed. Call complete.

Near Gaylord Dr, Austin, TX 78728
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to test unit for not washing, test unit found bad sump and motor

Near Josephine St, New Braunfels, TX 78130
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the console and tested. Unit is heating and touch syncing as designed at this time. Job complete.

Near Arques Ave, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected for condensation build up. Found condensation in water filter housing and on center mullion. Found perma gum not sealing opening for water line to filter housing and gap from liner to unit face on freezer. Reshaped perma gum to seal around water lines and used silicone to seal liner to cabinet. Unit tests good. Job complete

Near Leander, TX 78641
Tyler  G.

Tyler G.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave that need a new cover panel for the inner cavity. After inside the microwave and running a diagnostic test I found that there was a new Erica coming up that was an F4e2 as well as an F4e1 and when I looked at the history of the diagnostic codes I found a day were also previous codes stored of an F1e6. When testing the microwave I found that it would not heat and after speaking with the customer they had stated that prior to our first trip the microwave lights were having an issue where they were turn on randomly on their own I was able to determine that the Inner door lock assembly had been malfunctioning prior to our first trip and needs to be replaced and also found that the magnetron thermostats and other components to the heating hardware or also failing due to this office to reschedule ; ordrng 3 W11188752 (fuse)s and 1 W11233913 (sensor) and 1 W11261167 (cntrl-elec ACU) and 1 W11325603 (INVERTER ) and 1 W11346197 (MAG

Near Davis Mountain Cir, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to test unit for popping sounds, test unit found bad blower, replaced blower, test unit, unit working correctly, heard some popping sounds from unit due to metal heating up, advised customer that’s normal, job complete."

Near Lady Bug Rd, San Marcos, TX 78666
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDS50FVPA3 Arrived on site to test unit for UI not responding. Found UI cancel button stuck, start button is not responding. Will also need harness ribbon and control board(Wpw10285179). ; ordrng 1 W10243170 (USER INTERFACE ) and 1 W10250002 (CONSOLE(BLACK)) and 1 WP8524447 (cable-ribn)"

Near Bartons Bluff Ct, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSO42QTX03 Arrived on site to test unit for not cooling/not freezing. Found unit is cooling to set temps. Was not able to replicate issue. Unit is working as designed. Freezer temp is 6degrees took one pic and attached to kb-AHS.

Near Bartons Bluff Ct, Austin, TX 78746
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to replace terminal block, replaced terminal block and nuts, tested burner and oven, unit works correctly, job complete."

Near Northaven Trail, Canyon Lake, TX 78132
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for f8 e0 error code, upon inspection found the blower fan not running at a constant speed, tested during cycling and diagnostic. ordering blower fan. Office to reschedule ; ordrng 1 W11248652 (BLOWER )"

Near Copper Vista, , TX 78132
Noah D.

Noah D.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to inspect oven for not displaying correctly, replaced ACU per Techline, found no issues with display. Job complete"

Near Pinnacle Pkwy, New Braunfels, TX 78132
Noah D.

Noah D.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for not allowing input on UI, replaced console and found no issues, oven UI had been blacked out, no problems found. Job complete"

Near Chock Rd, Canyon Lake, TX 78132
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to inspect fridge for spraying water in icemaker section, upon inspection found a bent piece covering the fill line. Repositioned bent piece and ice maker harvested and filled. No leaks or problems found. Complete"

Near Starling Creek, New Braunfels, TX 78130
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for fridge causing everything in ff section to freezer. Upon arrival I had to make multiple attempts to get unit to enter its diagnostic mod properly and after entry couldn’t find any errors or issues. After testing previously diagnosed parts I checked the ff section thermistor was odd ohm reading that didn’t also match where it should of been during its cold and hot test. I replaced the thermistor and retested unit. Everything is running as designed the frost pattern on arrival was not full because unit had defrosted prior prior to arrival but looked healthy after repair. Call complete

Near N Mays St, Georgetown, TX 78626
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is intermittently tripping the breaker. Tested all parts and components and found no mechanical or electrical issues with dishwasher at this time. Advised homeowner appliance manufacturers do not recommend putting any appliance on a GFCI or AFCI circuit as ungrounded parts may randomly cause the breaker to trip. Homeowner will need an electrician to replace breaker to complete repair. No leaks were found at time of service.

Near Lynette Ln, Round Rock, TX 78681
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHB04 "Arrived on site to inspect fridge for not cooling, upon inspection found the compressor short cycling, replaced start device and found the compressor kicked and had no issues. Cooling returned. Complete"

Near 4th St, Seguin, TX 78155
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for a dishwasher that’s not heating. Inspected unit and work area. Placed unit in service diagnostics and found more storage area codes. Ran unit through an auto test and unit ran as designed. The customer is not using rinse aid and has plastic dishes inside the unit. I advised her that the heating element will not be able to completely dry plastic and to use rinse aid for drying assistance. Unit is working as designed. Call complete.

Near Riverstone Pkwy, Morgan's Point Resort, TX 76513
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Rived on site to repair dishwasher they had a previously diagnosed vent gasket and vent assembly that needed to be replaced. After installing and retesting the unit after previously diagnosed parts were installed I was able to verify that the dishwasher is no longer leaking unit is not functioning as designed call complete

Near Hanging Star Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HB2 Arrived on site to test unit for unit giving unit miss wired error code. Test outlet and found white wire neutral getting 120v and red wire 0v.

Near Amy Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for unit not drying, tested unit, heating element heats correctly, unit works correctly, advised customer to use rinse aid to help dishes dry, job complete."

Near Sundrop Trail, Canyon Lake, TX 78130
Kayman B.

Kayman B.

OVEN WHIRLPOOL WFG525S0HS0 Arrived onsite for range with suspected dead ignitor. Upon inspection I found the bake electrode not igniting when called for. The broil is good. I verified voltage to the bake ignitor. . I replaced the bake electrode and tested unit. Unit is heating as designed and no gas leaks detected during time of service. I detected a slight burning smell at first but determined it to be some frilled insulation underneath the flame spreader.

Near Lyndhurst St, Austin, TX 78717
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived onsite to install previously diagnosed parts. I installed the drain pump. Unit is now working as designed and no leaks were detected during time of service.

Near Double Eagle Dr, Austin, TX 78717
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FRS6LF7FS4 Arrived on site and inspected refrigerator ice maker issues.Found there was an ice buildup in the fill line which was not allowing water from the valve to enter and fill the ice maker.Used my steamer to defrost the line.Unit now works properly.Job complete

Near Lakecliff Dr, Harker Heights, TX 76548
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for no heat . Ran diagnostics , got 7-1 error code . Was getting poor ohm readings on control . Replaced control . Reran diagnostics wash . All checked normal . No water leaks detected at time of service. Job complete."

Near Sunrise Rd, Round Rock, TX 78664
David S.

David S.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for left burner knob not working. I inspected the unit and work area. I tested all the knobs and found them all working. The left knob was not being depressed enough to release the valve lock. I tested the left burner over and over again, and it worked every time. The knob is bent due to the customer turning the knob trying to get it to shut off. To file the bent knob the manifold will have to be replaced as it comes as one assembly.

Near Plano Ln, Volente, TX 78641
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite for microwave sparking and loud humming noise. Inspected unit and found high voltage issues. Visible burn and cracks on capacitor and diode. Replaced magnetron, capacitor and diode due to issues. Tested unit and unit is functioning properly. Job complete."

Near Woodcock Way, Manor, TX 78653
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW6120HW0 "Arrived on site for was repeating 09 error code . Ran diagnostics no error codes . Unit tested normal . Went over properl loading. Customer is correctly using unit . Ordering control ,suspension,actuator and cam. No water leaks . Call to set return ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11396716 (SUSPENSION ) and 1 W11419055 (CONTROL )"

Near Crossvine Way, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFID2423RS1A "Arrived on site to replace sump and motor, replaced motor And pump, test unit, unit working correctly no leaks found at this time, job complete."

Near Summer Dr, Kyle, TX 78640
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for exhaust issues. Tested unit and found that internal exhaust tube had come loose and was rubbing on drum. Tightened tube, tested unit and noise stopped. Job complete."

Near Domain Dr, Austin, TX 78758
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator to replace previously diagnosed parts. Replaced left RC door and tested the auger motor. Auger motor worked as designed but could hear it in a bind because the ice had frozen over. Removed the solid ice chunks and tested again and found the motor not working. Tested voltage from the main control all the way to the auger motor and had 123VAC. Replaced the auger motor again and tested motor again. Operating as designed. Job complete.

Near McCormick Cv, Hutto, TX 78634
Kayman B.

Kayman B.

FREEZER KITCHENAID KRMF706EBS01 "Arrived onsite for refrigerator with frost build up in the FC. Upon inspection I found icicles formed at the front of the freezer door. I noticed the ice had caused a space in the gasket, I also found a sheet of ice with standing water underneath the pantry drawers in the RC I accessed the evaporators drain in the RC and found it clogged and not letting water pass through. After steaming the drain pan I attempted to fish out the obstruction from the top but failed I also went from the back up and I could not get my fisher up through the obstruction. I spoke with techline about the issue and got it documented.

Near Bended Knee Dr, Austin, TX 78717
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW0 Arrived on job for complaints of not drying. Found cut off open. Replaced cutoff and test.

Near E Stassney Ln, Austin, TX 78745
Brandon C.

Brandon C.

DISHWASHER GE GDF540HSF2SS "Arrived on site to replace control board kit, the box did not have the control board inside. Contacted Shana for parts research.; ordrng 1 CNOTE (PARTS RESEARCH MAIN CONTROL) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Linkview Dr, Dripping Springs, TX 78620
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for freezer not freezing. Customer defrosted the refrigerator prior to our arrival because the freezer had frozen over again. Thermistor was loose and out of range. Replaced thermistor and installed with foil tape and zip tie. Ran heating element around coils to ensure it was working. All tested good. Operating as designed. Job complete.

Near Southampton Way, Round Rock, TX 78664
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Arrived on site to install previous diagnosed parts. I replaced the broken thermistor cover in the fresh food section. I opened the box for the freezer door and found the incorrect part. See so quick pic. I double checked the M&S, and doubled checked the correct part ordered. Everything is correct. I spoke with SR about the part. The office will reschedule. See so quick pic for correct door, wrong door, shipping label, and wpl parts label.; ordrng 1 FREEZERDOOR (STAINLESS STEEL )"

Near Maplewood Dr, Leander, TX 78641
Scott  M.

Scott M.

WASHER MAYTAG MVWC415EW1 "Arrived on site for wet load at end of cycle . Found unit having hard time draining . Found Bobbie pins stuck in motor blade . Removed pins and replaced drain motor . Ran diagnostics all checked normal . Job complete ."

Near Catherine Ct, Round Rock, TX 78664
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE404DSS0 Arrived on site for dishwasher not cycling properly. Upon arrival I ran the diagnostics test on unit. I found after a few test cycles that the unit is functioning as designed other then the drain pump. When the unit is first started it is supposed to drain prior cycles remaining water then continue to the next cycle. WPW10531320)

Near Willow Run, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to replace inlet valve from previous diagnosis. Replaced inlet valve, tested unit, unit works good. Ran test 52(calibration). Ran test 51(auto cycle) unit works good. No leaks detected."

Near Bahama Rd, Austin, TX 78733
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer making noises. Upon further inspection, I placed the unit in diagnostics and test3d the high spin mode in manual test mode and the unit began to make a loud screeching metal on metal noise. Due to the unit making the same screeching noise as before, I contacted techline and spoke to Leon and advised of my findings from testing the unit. Leon advised that there are no service pointers for this unit regarding the unit making screeching noises during spin cycle. Due to replacing the gearcase at the last service call and the noise stopped, Leon recommended replacing it and the drive block and advised that the previous file number (7728033606) would be used. I removed and replaced the gearcase and retested and the unit made the same noise, but louder this time. I contacted techline again and spoke to Chris and advised of the history and most recent conversation with tech Leon and his recommendations. Chris recommended replacing

Near Greenlee Dr, Leander, TX 78641
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ Arrive on site for fridge leaking. I inspected the unit and work area. I found ice build up at the bottom of the freezer. I gained access to the evap drain and found like clogged. I removed all the ice and cleared the evap drain pan. I gained access to the drain tube in the back of the unit and steamed it clear. The evap tray is now draining properly. No water leaks detected. Job complete.

Near Portobello Rd, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for no cool. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Thyone Dr, Austin, TX 78725
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Arrived to replace control board and evap cover from previous diagnosis. Replaced evap cover and control board. Tested unit, unit works good. No leaks detected. Verified control board was proper software version 700 or greater based on service pointer W11033419D. Job complete."

Near Dusik Ln, Austin, TX 78746
David  Z.

David Z.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to follow up on range that customer said was having fluctuations of close to 100 degrees. Called whirlpool and talked to Bruce SR7728790700. Asked Bruce what the normal range of temps is during a cycle, and they said there is no benchmark for temp swings, but to calibrate based on 3 post preheat settings. Readings were as followed 301. 377. 325. 380. 336. 381. Averaged out to 350 exactly which is in spec. No errors or bad parts found. Had customers husband and wife present during process and I advised them on what the process was and what the readings are. All is working as designed. Call complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7300DW0 Arrived onsite for the washer leaking water . Ran diagnostics and found that the hot water valve was not shutting off all the way causing water to leak into the basket. Replaced water valve assembly and washer tested good and no leaks detected complete.

Near Nottingham Loop, Kyle, TX 78640
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator ice maker not dispensing ice. During testing found that the ice maker is leaking water into the the ice container causing it to freeze up and not allowing ice to dispense. Auger motor and ice container tested good. Will need ice maker. Ordering parts and office to schedule ; ordrng 1 W11099789 (icemaker)

Near Maple St, Lockhart, TX 78644
Robert J.

Robert J.

FREEZER WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of not cooling. Found compressor cycle off immediately after starting. Replaced start and test compressor remains running properly. No leaks detected at time of service.

Near Simon, Kyle, TX 78640
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT750SAKZ0 "Arrived on site to diagnose dishwasher not washing dishes. Ran diagnostics and found errors F4E3 Heater circuit failure , F7E1 wash motor not running. Found the motor was not coming on at all during cycles. Recommended repair is a new sump, motor is plugged in and getting voltage. Provided estimate of Parts $201.15, $209.99 Labor + tax. Customer approved. Ordering sump. Office to reschedule when we have shipping date available on sump. Call complete.; ordrng 1 W11460945 (SUMP AND MOTOR )"

Near Wildwood Dr, Round Rock, TX 78681
Matthew  Z.

Matthew Z.

REFRIGERATOR MAYTAG PSD262LHEZ "Arrived onsite to replace ice maker. Replaced ice maker, tested unit and unit functioning properly. Forced harvest, and watched water fill tray. Job complete."

Near Knapple Cove, Manor, TX 78653
James C.

James C.

WASHER MAYTAG MVWX655DW Arrived on site and tested operation. Found unit not draining and drain pump just humming when unit plugged in. Removed water and accessed drain pump. Found motor of pump locked up. Installed new pump and tested operation. Unit tests good. Job complete

Near Nightshade Dr, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator water filter. Upon further inspection, I found the filter was jammed and would not come down after opening the filter cover. This is the first time the filter has had to be replaced. I found the filter head was not seated correctly and causing the filter to be jammed. I corrected the filter head and removed the filter. No water leaks observed during service, job completed."

Near Henderson Dr, Leander, TX 78641
Kayman B.

Kayman B.

OVEN WHIRLPOOL WEG750H0HZ0 Arrived onsite for damaged oven door gasket. Upon inspection I found the gasket burnt with a hole in it. I replaced the gasket and the oven is working as designed at this time. Job complete.

Near Gage Dr, Austin, TX 78717
Scott  M.

Scott M.

WASHER MAYTAG MVWB865GC0 Arrived on site for broken agitator . Found agitator defective as well as cap . Ordering agitator and cap . No water leaks detected at time of service. Call to set return; ordrng 1 W10863011 (dispenser) and 1 W11161960 (agitator)

Near Casanova Ave, Pflugerville, TX 78660
Kayman B.

Kayman B.

WASHER MAYTAG MVWB835DW1 Arrived onsite for washer leaking water from the unit. Upon inspection I found the inlet valve in the unit leaking water over the connector located under the valve and spreading. I removed the valve and replaced with new. unit is working as designed and no leaks detected during the time of service. Job complete.

Near Doris Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unresponsive UI . UI is not responding at all to most commands . Checked Harness connections . Found where puddles of water had dried . Also found same under blower housing . Found air flow restriction, causing moisture to build up behind UI control . Ordering console and will replace control same time . Recommended to customer to have vents cleaned before repair . Call to set return ; ordrng 1 W11124268 (console)"

Near Alazan Cove, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and tested operation. Found fresh food evaporator frozen solid. Tested thermistors and fans. Found fresh food evaporator fan has failed and thermistor reading open. Customer to thaw unit for 48 hours to thaw unit for repair and place towels around to catch water.

Near Marbella Way, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site to diagnose a refrigerator with LED lights not operating properly. Found upper RC LED driver failed. Replaced LED driver and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Corrigan Ln, Round Rock, TX 78665
Jacob S.

Jacob S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived onsite to replace part ordered. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete.

Near W 25th St, Austin, TX 78705
Richard P.

Richard P.

REFRIGERATOR MAYTAG MFX2570AEM4 Arrived onsite for the refrigerator leaking water and not making ice. Replaced ice maker and harness and ice maker tested good and filled with water. Replaced drain tube and removed clog.

Near Twin Estates Dr, Kyle, TX 78640
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for oven temperature. Tested unit and found that recorded temp was not targeted temp for oven. After inspection found faulty oven sensor. Replaced sensor, tested oven at 400 degrees. Recorded low of 380 and high of 428. Oven is averaging 404 degrees set at target temp of 400. Job complete."

Near Tarland St, Austin, TX 78754
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site to inspect refrigerator leaking water from underneath. Upon further inspection, I found the unit toeplate was removed and at the front of the unit was a small puddle of water. I pulled the unit out and found more water under the unit. I removed the back panel and found where water is puddling under the evaporator tray due to the tray being cracked. I remove the RC drain tube and found it was clogged. I cleared the tube and it is operating as designed. While at the back of the unit, I found a sweat spot on the ack panel at the location of the RC evaporator (photos). I put the unit back in place and found that both door gaskets are badly torn at the bottom of the doors. Also found where the ice dispenser door is not sealing good and causing warm air to go up into the bin and melt ice. The right RC door hinge is badly worn and causing the door to squeak.

Near High Trail Dr, Georgetown, TX 78633
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite to install previously diagnosed parts. I installed the magnetron capacitor diode and transformer. I tested unit and is spinning heating and lighting as designed. Job complete.

Near E Old Settlers Blvd, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to replace control board. Replaced board test unit and unit heating correctly element getting nice and red job complete.

Near 5th, Lockhart, TX 78644
Robert J.

Robert J.

WASHER WHIRLPOOL NTW4516FW3 Arrived on job for complaints of noise. Ran diagnostics and found no codes. Looked under washer and found styrofoam stuck in cover rubbing on floor in wash cycle. Removed styrofoam and test. No leaks detected at time of service

Near Brodie Ln, Austin, TX 78745
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of unit not cooling properly, found fresh food section evaporator covered in ice, ordering fan motor with thermistor, evap cover, drip pan and controls. ; ordrng 1 W10525237 (pan-drip) and 1 W10564044 (cover-evap)"

Near Via Cordova Ct, Austin, TX 78732
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site for customer complaint of unit not washing found wash motor not engaging, found door open error code, ordering wash motor and door latch.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10591570 (pump&motor)"

Near Blue Hill Dr, Austin, TX 78736
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS956ESS02 "Arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that someone looked at the gas leak issue and found the regulator leaking. Using my liquid gas leak detector, I checked the regulator, gas line connection and the fitting that connects the regulator to the gas line and found a small leak at the fitting. Due to this issue, I removed and replaced the regulator and placed some gas tape around all connections and the fitting and tested the gas line. I placed more liquid gas leak detector on all connections and no leaks were found. I advised the customer of my findings and repairs. No gas leaks detected at the end of service, job completed."

Near Cypress Springs Way, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to follow up on refrigerator that was running warmer then before in RC. Found temps at 54 on arrival. Redid connection and removed length from thermistor connection. Reset unit and heard cooling and felt air coming from diffuser. Advised to give up to 24 hours to acclimate, but if unit does not cool further we need to order a new Ui and Thermistor. Call complete."

Near Timberside Dr, Austin, TX 78727
Lou S.

Lou S.

WASHER KENMORE 110.2513241 "Arrived on site to inspect washer not spinning/draining. Upon further inspection, I placed the unit in diagnostics showing error code F0E2, F8E1, F3E1, & F2E1. I cleared the codes ad continued with testing and the unit completed testing. Per the F3E1 code, I removed the sensor tube from the control and blew through it and it was clear. I checked it at the outer tub and found it attached and no holes in the tube. Following the tech sheet for the F8E1 long fill/no fill, I tested ohms to the valve and found it slightly out of range, but it filled during testing. Also found the gearcase is louder than normal and will eventually need to be replaced. I found the customer is using too much detergent which possibly caused the unit to have all of the error codes.

Near Shady Oak Dr, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher upper rack issues. Upon further inspection, I found the right rack stop was broken. Using a stop from my van stock (WPW10082861), I replaced the old stop and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Rockport St, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator creating condensation. Upon arrival the customer pointed out that inside the fresh food section there was a lot of ice build up on the damper motor and you could hear the damper motor grinding and not opening and shutting properly. I also found that the fresh fruit side door at the top left corner of the door did not allow for the gasket to seal properly along these refrigerated unit so I reheated to reshape the gasket to seal properly and I replace the damper motor to ensure that there would be no more condensation buildup from the fresh food section. Unit is not working as designed call

Near Armstrong Dr, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site to diagnose a dishwasher with a door that is not opening and closing properly. Tested unit and found broken friction pads. Replaced both friction pads and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Los Alamos Pass, Round Rock, TX 78665
Matthew  Z.

Matthew Z.

WASHER MAYTAG MVWB835DC4 "Arrived onsite to replace previously diagnosed parts. Replaced housing, ran test 51 for auto cycle, all passed. No additional leaks from dispenser or other areas. Job complete."

Near Constanta Dr, Austin, TX 78753
Lou S.

Lou S.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect wall oven temps. Upon further inspection, the builder advised that the unit was tested by the inspector using a laser temp gun and advised that the temps were off. Using my multimeter with thermal lead I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five temp readings were 381, 329, 372, 343, 368 for an average of 358.6 degrees for the average temp. I advised the customer that the unit is operating as designed. Also advised that the unit has to be tested using a multimeter with thermal lead in order to get an accurate reading on air temps and not surface temps like when using a laser temp gun. No repairs needed at this time. Job completed."

Near Claimjumper, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and installed new oven bottom. Ensured proper fit. Unit tests good. Job complete

Near Winding Hollow Ln, Georgetown, TX 78628
Clif L.

Clif L.

DRYER MAYTAG MED6230HW1

Near S 36th St, Temple, TX 76501
David S.

David S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher light blinking. I inspected the unit and work area. I found fault code F5E1, door stuck open. I gained access to the lid latch and replaced with new. I ran the unit through a diagnostics cycle. The unit operated as designed. Job complete. No water leaks detected."

Near Mazarro Dr, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR GE GFSS6KKYCSS "Arrived on site for customer complaint of unit leaking, found drain lines in back clear, found evaporator cover broken and not creating seal. Ordering evap cover. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WR13X10808 (asm cover-evap ref)"

Near Hudson Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDT03FTSS2 "Arrived on site for customer complaint of unit not powering on, found failed bi metal, I replaced bi metal, unit tested good.

Near Comanche Trail, Austin, TX 78732
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for a refrigerator still frosting up. I found the RC evaporator frosting from left to right and the first set of intake holes on the left frosted over. I removed the frost. I found the drip pan level. I found one of the enclosure anchors for the evaporator cover screws broken off the enclosure housing causing a warm air leak resulting in the frost. The evaporator assembly will need to be replaced. Ordering parts authorization, SS tech, 2 hour job, 2EA 67006425 screw, & W10917531 evaporator.; ordrng 1 2HOURJOB (2 HOUR JOB) and 2 67006425 (screw)s and 1 PARTSAUTHORIZATION (PARTS AUTHORIZATION) and 1 SSTECHNEEDED (SS TECH NEEDED) and 1 W10917531 (evaporator)"

Near Brambling Rd, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed and ordered part. Due to the doo gasket failing, I removed and replaced the gasket and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Cascata Way, Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect range cooktop damage. Upon further inspection, I found a small dent at the right corner the cooktop. I removed and replaced the cooktop and tested. Unit is operating as designed. Job completed."

Near Lisi Anne Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for no cool. Pierced low side pressure reading +20 diagnosed a defective compressor,ordering a new compressor job will need 2HRS; ordrng 1 2HRS (2 HRS) and 1 W10507884 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV)"

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Found defrost failure in RC evap due to communication error. UI, main control, an RC evap fan motor/harness will need to be replaced to complete repair. Return date set for 9/16/20 for cL only per homeowners request. Homeowner will thaw unit 48hrs prior to service.; ordrng 1 CLONLY (CL ONLY) and 1 W11087438 (motor-evap)"

Near E Palm Valley Blvd, Round Rock, TX 78665
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8900BC0 "Arrived on site for customer complaint of check vent light coming on, I found lint build up on back of lint screen, I checked unit with vent disconnected, unit tested good. Told customer to keep an eye on lint build up on back side of lint screen and that’s an indication of poor venting. Unit tested good, collected service fee on cc."

Near Peakside Cir, Dripping Springs, TX 78620
Al R.

Al R.

OVEN WHIRLPOOL WFE525S0JZ0 "Arrived on site and inspected range that wouldn’t turn off.Customer advised she has to turn the unit off at the breaker.I removed and replaced the main control, reassembled and unit tested as designed.Job complete"

Near Perkins St, Lampasas, TX 76550
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator lights not working properly. During testing found that the freezer led module is no good. Replaced module and all the led lights are working good. Complete

Near Plains St, Martindale, TX 78655
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to test unit for bottom fresh food drawer sticking. Found ice buildup on left side of fresh food evap directly above the drain. Used steamer and got drain cleared. Set unit to 8hr defrost per tech line. Techline also recommended if issue persists to replace drain pan and thermistor. If issue persists we will need drain pan(W11162078) and thermistor kit(W10316760). Sr#. 7728787779"

Near Snowy Owl Ct, Austin, TX 78746
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL KCGS556ESS01 Adjusted all burner flame heights to customer requests.

Near Snowy Owl Ct, Austin, TX 78746
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL wrS973cidm00 Arrived Onsite For The refrigerator FF section not cooling properly. During testing found that the evaporator is frozen solid. Tested evaporator fan motor and it came on but not pushing air very well. Tested defrost and could not really hear the sizzling noise from defrost. Ordering evaporator fan assembly and thermistors and controls to fix the issue. Office to schedule. ; ordrng 1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W10822639 (cntrl-elec) and 1 W10857624 (heater) and 1 W11098695 (fan-scroll) and 1 WPW10743957 (cntrl-elec)

Near Blue Bell Cir, Kyle, TX 78640
James C.

James C.

DRYER WHIRLPOOL WED5620HW1 Arrived on site and tested operation. Found unit is running but has communication error. Customer stated the unit quit running and would not power on for a day or 2. Unit then began to operate properly. Due to incorrect wiring at installation the unit will need new control and console to correct reoccurring issue. ; ordrng 1 W11378949 (CONSOLE)

Near J E Brown Ln, Jarrell, TX 76537
David  Z.

David Z.

WASHER KENMORE 110.2892479 "Arrived on site to diagnose washer that was stopping midn cycle consistently. Ran unit with lid open and put screwdriver in switch. Once screwdriver was removed and lid closed, it stopped right after rinse, before spin. If you press on lid you can hear switch click. Unit needs new lid switch. Replaced lid switch and all is working as designed.

Near Mandeville Cir, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GSC25C4EYW01 Arrived on site for a defective diffuser. Removed defective diffuser installed new diffuser assembly.

Near Vaquero Cove, Austin, TX 78759
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site for customer complaint of front right burner not igniting, found broken ignitor, I replaced ignitor, unit tested good."

Near Colca Cove, Lakeway, TX 78738
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR AMANA ART318FFDS06 Arrived onsite for unit not cooling. Checked unit. Found that unit is not cooling. Submitted sealed system check list. Ordered parts. Office to reschedule ; ordrng 1 W10798748 (start-dev) and 1 W11107829 (DRIER) and 1 W11135151 (COMPRESSOR )

Near Pearl Retreat Dr, Austin, TX 78753
David S.

David S.

WASHER MAYTAG MHW5630HC0 "Arrived on site for washer not draining. I inspected the unit and work area. I gained access to the drain pump and found the filter clogged and the impellers broken. I replaced the drain pump with new. I reassembled the unit, and ran a diagnostics cycle. The unit operated as designed. No water leaks detected. Job complete."

Near N Rim Dr, Leander, TX 78641
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher not dissolving pods, as well as a couple of dents. Customer pointed out the bottom rack was experiencing some resistance when going in and out, and the kick plate had a dent in it. Found the inlet valve was not allowing enough water in to fully fill the unit and as a result pump was barely moving any water. Replaces inlet valve. I popped the dent in the kick plate out, and also tapped a small dent out of the cabinet to resolve the sticky drawer. Customer approved me just pounding out the dent vs replacing the tub. All is now working as designed. At customer request I also moved the retaining tabs from the top of the unit to the sides. No water leaks found, call complete."

Near Cherry Hearst Ct, Austin, TX 78750
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL KSF26C4XYY00 Arrived onsite for refrigerator not dispensing water. Upon arrival the dispenser was working as designed. The customer showed me a video of a chattering noise and no water coming through the dispenser. I tested the dispenser and could not get the issue to recreate. I inspected the filter housing and the inlets valves but all checked good after speaking with CS we determined that the issue must be with water pressure within the houses foundation. I explained to the customer the affects of high pressure on these valves. We turned the water to almost all the way off at the wall. I advised a water pressure reduction valve might be necessary to remedy the dispenser chattering. But no repairs needed at this time to the unit. Job complete.

Near Mystic Summit Dr, Cedar Park, TX 78613
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived onsite for microwave with condensation build up in cavity. Upon inspection I found the unit heating spinning and lighting as designed. Customer showed me that it steams when moist foods are cooked we tested bacon. I explained that with moist foods there will be some steam that arises but I assured him that this is normal. I checked for any venting issues but I found non. I tested the fan function I heard the flap opening to vent out. No repair is needed at this time.

Near Santa Barbara Loop, Round Rock, TX 78665
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for customer complaint of unit not producing ice, found reservoir drain cap missing, and condenser coil dirty, I cleaned condenser coil and added coke cap to test, unit tested good in diagnostic mode.

Near Pecan Chase, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR MAYTAG WRT518SZFM "Arrived on site for door issues. Found freezer door not sealing correctly,removed packages found bottom of freezer door tubing on inside liner,removed door and added a washer to the hinge,tested door operation unit working as designed and sealing"

Near Ribbon Reef Ln, Austin, TX 78728
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DW5 Arrived on job for complaints of noise and not spinning. Found the gearcase cause of noise will need to replace gearcase and washplate. Also check latch did get code for latch error. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near Monterey Oaks Blvd, Austin, TX 78749
Jacob S.

Jacob S.

RANGE AMANA AGR5330BAB3 Arrived onsite for rear left burner not igniting properly. Tested unit. Some times the burner would take slightly longer to start up. Replaced burner and burner cap. Tested unit. Unit test good. No issues at this time. Job complete

Near Austin, TX 78725
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for produce going bad after a couple of days. I inspected the unit and work area. I found the fridge set to 4 degrees in the freezer and 40 degrees in the fridge. I did a temp test and found the freezer at 4 degrees and the fresh food section at 40 degrees. I put the unit into diagnostics and found all fan and thermistors working as designed. I called techline and advised them of my findings, sr#7728790171, tech line advised the temperature is set to high in the fridge, and advised that the fridge by design pulls moisture out of products to cool them down. They advised there are no parts to replace since everything is working as designed. I spoke with the customer about the units operation and what Techline advised. Job complete. No water leaks detected."

Near Durlston Ct, Cedar Park, TX 78613
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site for ice maker not making ice. I inspected the 7nit and work area. I found the shut off arm stock in the off position. I tried to move the arm and it would not move. I removed the old shut off arm and tested with the a new one, and to the same result. I am replacing the ice make due to shut off arm being stuck. I placed the new icemaker and original shut off arm in the unit and it worked as designed. Job complete."

Near Tempe Dr, Leander, TX 78641
Jacob S.

Jacob S.

OVEN WHIRLPOOL WFC310S0EB3 Arrived onsite for unit not heating in bake. Tested unit. Found that unit would not heat. Replaced control board to unit. Tested unit. Unit test good. No issues at this time. Job complete

Near Philomena St, Austin, TX 78723
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced coupler, dye dryer, and compressor and placed unit under a vacuum. Unit held vacuum for over 10 minutes. Added refrigerant to the unit and pressures went up to 140 psi on the high side and zero psi on the low side. Unit had a good frost pattern and unit is working as designed. Call complete."

Near Speight Ave, Waco, TX 76706
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job for complaints of not cooling. Found faulty starter. Replaced start device and test. Operation normal compressor running. No leaks detected at time of service.

Near Alexander, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE GE JVM1631WB004 "Arrived on site to test unit for not working correctly, test unit found display not working, can not see numbers on display, unit also not heating, turn table not rotating, found bad MPCB, turn table motor, magnetron, cap, fuse, and diode, ordered MPCB and TuRn table motor, will need autho, office to reschedule.; ordrng 1 WB26X10038 (TURN TABLE MOTOR ) and 1 WB27X10473 (MPCB)"

Near Sagewood Trail, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and inspected unit for sealed system leaks. Found dye on fresh food evaporator. Installed new evaporator and drier. Vacuumed system to clear and test for leaks. Charged with 6oz 134a and tested for proper cooling. Unit cooling properly. Instructed customer that the unit will take up to 24 hours to reach temperature. Job complete

Near High Lonesome, Leander, TX 78641
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for unit staying on with cleaning light blinking. Tested unit. Could not get past the cleaning light no turning off. After further inspection. Found that the control board needs to be replaced. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Pecan Springs Rd, Austin, TX 78723
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL WGG745S0FS00 "Arrived onsite for double oven, top oven not heating up. After testing unit found bake element not drawing any amps. Broiler works fine. Need to order bake igniter WP7432P143. Office to reschedule ; ordrng 1 WP7432P143 (IGNITER BAKE)"

Near Lambert Cir, Austin, TX 78758
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for a washing machine that’s intermittently tripping the breaker. Inspected unit and work area. Placed unit in service diagnostics and found no stored error codes. Customer advised that the unit is doing this when it’s just getting into the spin cycle. Placed unit in an auto test and unit ran as designed. Placed unit in a manual hi speed spin and took amperage. Unit did not pull over 7 A during the spin cycle. Placed unit in a manual fill test and ran the high speed spin test and drain. Unit did not pull over 10 A. Had customer add several towels and jeans to the unit and replicated the same process. Unit still did not pull over 10 A. Tested unit twice in a spin and drain in drain and spin. Unit still did not pull over 10 A and did not trip the breaker. Customer is on a GFCI breaker and due to all testing, advised her the only issue could be with her breaker. Advised her to have an electrician swap out her GFCI breaker for a standard breaker

Near Westwood Hills Blvd, Temple, TX 76502
Scott  M.

Scott M.

MICROWAVE AMANA AMV2307PFS4 Arrived on site for microwave making noise . Found blower blades hitting plastic housing . Replaced vent fan . Units operating properly. Job complete .

Near Madera Ln, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JB36NXFXRE01 "Arrived on site for customer complaint of lights not working in both sections, found failed modules, I replaced modules, unit tested good."

Near Cades Spirit Bend, Austin, TX 78738
Al R.

Al R.

DISHWASHER GE GSD580P-35BA "Arrived on site and inspected dishwasher and found the unit leaks due to cracked escutcheon, customer advised the knob timer is intermittent and doesn’t always work.On this date, I could not get the unit to power on. There was power to the unit, but unit wouldn’t turn on.Unit will also require apartment knob timer and cycling switch.Ordering needed parts.Needs more work.; ordrng 1 WD09X0257 (KNOB TIMER) and 1 WD21X0516 (CYCLING SWITCH) and 1 WD34X0826 (Escutcheon)"

Near Dennis St, Copperas Cove, TX 76522
Noah D.

Noah D.

FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site to inspect freezer for making loud noises, upon inspection found the tubes rattling along metal pan, placed sealer under tubings, no rattling found. Complete"

Near Steinig Link, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW0 "Arrived on site for a washer that is leaking from the left back side of the unit and is making a sound during agitation and spin cycles. Inspected unit and work area. Found leak coming from cracked housing. Ran unit through an auto test and found gear case bearings going bad and unit sounding like an airplane taking off during the spin cycle. Customer advised that I had been doing that for a while but then it just gotten louder recently. Attempted to remove the agitator and found agitator completely seized onto the gear case. Unit will need outer tub, inner basket, filter, spanner nut, gearcase, housing, agitator, clean out filter, and screw for repair. Office will need to get authorization for repair due to the cost of repair and contact the customer when parts are made available. ; ordrng 1 W10811956 (GEARCASE) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11161960 (agitator) and 1 W11172234 (housing) and 1 W11219

Near Humble St, Lorena, TX 76655
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite to install previously diagnosed parts. I installed the right side RC door gasket. Gasket sealed as designed. Job complete.

Near Axehandle Trail, Austin, TX 78717
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for a dishwasher that won’t spray out of either spray arm. Inspected unit and work area. Attempted to place unit in the service diagnostics and unit would not turn on. Turned off the diagnostics and tested the drain pump. Drain pump initially kicked on signifying that the door latch is running as designed. Ordering both pump and motor and control for full repair. Office will need to contact customer when parts are available due to out of stock and PSP items.; ordrng 1 W11410063 (CONTROL) and 1 W11416363 (PUMP AND MOTOR)

Near Nelson Hill Ln, Crawford, TX 76638
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED5VHGXML10 Arrived onsite for the refrigerator inlet tube leaking water. During installation of new water line found that it was not long enough. Was able to find the water line on the parts illustration. Ordering parts and office to schedule ; ordrng 1 8201597 (tube-water)

Near Sapphire Lake Dr, Kyle, TX 78640
Clif L.

Clif L.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in fresh food evaporator has caused slow loss of cooling overtime. Compressor, evaporator, and filter dryer will all need to be replaced to complete repairs. Office will need to have repairs authorized and set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Hyltin St, Hutto, TX 78634
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW1 Arrived on site for a lead that is cracked. Inspected unit and work area. Found lid completely cracked and broken at the left hand. Replaced lead and tested spring. Unit appears to be working as designed. Call complete.

Near Oak Bluff Cir, Temple, TX 76502
Al R.

Al R.

WASHER MAYTAG MVWB835DC3 Arrived on site and inspected washer for same issue as previous repair.Unit is dead and won’t power on.Voltage at the wall and at the control we’re @120 volts.Unit will need a console to complete the repair.Ordering the console..Called office and console will be covered .Needs more workOffice to reschedule the customer for return visit.; ordrng 1 W11120178 (CONSOLE)

Near Rocky Creek Ranch Rd, Lampasas, TX 76550
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTM404EBS1 Arrived on site for dishwasher needing previously diagnosed motor and dispenser. After installing parts I retested unit to ensure there were no longer any leaks. Unit functioning S designed call complete.

Near Appaloosa Cove, Jarrell, TX 76537
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site for refrigerator needing a new door gasket that was broken. Upon arrival I found the right side fridge door gasket magnet had fallen out of the door gasket itself

Near Appaloosa Cove, Jarrell, TX 76537
Clif L.

Clif L.

WASHER MAYTAG MHW6630HC0 Arrived on site to diagnose a washer that is shaking abnormally during spin. Found shock absorbers not operating properly. All four will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 4 W11117022 (SHOCKS)s

Near Hutto, TX 78634
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived on site for a refrigerator that was freezing food in the refrigerator section and not making ice intermittently. Inspected unit and work area. Found dampener door not closing. Removed icemaker assembly and replaced damper control. Found unit working as designed. Call complete.

Near Chapel Rd, Lorena, TX 76655
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced overlay and tested unit. Unit is working as designed. Call complete.

Near Berger Rd, Temple, TX 76501
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fridge fan making a noise. I inspected the unit and work area. I found the fresh food evaporator covered in ice. I found service pointer W11092686F, for this issue. I am ordering the necessary parts according to the service pointer. I am also ordering a control UI and the fresh food Evap motor, and the evaporator cover as it is warped. The office will reschedule when we have an eta on parts. I instructed the customer how to defrost the unit, and on towel placement to prevent any water damage. ; ordrng 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 2 W11456069 (CLAMPS)s and 1 W11457241 (DRIP PAN )"

Near Sundrops St, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site to inspect fridge for not making ice, upon inspection found the valve not allowing water through, ordering valve and returning with icemaker. Office to reschedule ; ordrng 1 W10726788 (VALVE)"

Near High Forest Dr, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for a dryer that won’t heat. Inspected unit and work area. Tested voltage going to the unit found proper voltage. Took back cover off and tested several components. Found thermal cut off bad. Replace thermal cut off and tested unit. Unit is working as designed. Call complete.

Near Frio St, Belton, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GS6NBEXRB02 "Arrived on site for a refrigerator that’s not cooling properly. Inspected unit and work area. Took temperatures and found freezer section at 20°F and refrigerator section at 52°F. Placed in in-service diagnostics and tested the thermistor, defrost bimetal/heater, and evaporator fan/damper door. All seemingly checked good. Removed evaporator cover and found frost buildup at the top and bottom of the evaporator with a full frost pattern. Spoke to SW and tested continuity through the heater. Found continuity. Tested voltage going to the heater and found 105.7 V going to the heater. I checked for potential air flow issues and found none. Open the back compressor cover and found no frost buildup on the return line going back to the compressor. Found condenser completely filled with lint. Was advised to replace the bimetal and advised customer about lint buildup on condenser. Replaced by metal and advise customer to completely defrost the unit before plug

Near Lonesome Oak Drive, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site to test unit for unit not draining. Test unit and found drain motor mental clamps in drain motor. Cleared drain motor test unit and unit test good job complete.

Near Redbud Trail, Lockhart, TX 78644
Tyler  G.

Tyler G.

WASHER KITCHENAID KAWE760WWH3 Arrived on site for washer that customer stated need a new clutch. Upon arrival I found that the clutch was indeed bad after running a test on the washer but I also found that all the agitator teeth were shattered and the gear case is also leaking oil all over the drain pump and motor assembly the coupling as well as the tub drive bar Rosso starting to go bad.

Near Armstrong Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL DU850SWPB4 Rubbed on site for a dishwasher that’s not opening or closing the detergent box. Inspected unit and work area. Found spring not connecting with the door flap for the dispenser. Reconnected spring and tested unit. Unit is working as designed. Call complete.

Near Evanwood Dr, Temple, TX 76502
Clif L.

Clif L.

DRYER WHIRLPOOL MED6630HC Arrived on site to diagnose a dryer that is not leveled properly. Found leveling legs not set properly. Reset legs to proper position and tested unit. Found all is functioning properly at this time.

Near Hutto, TX 78634
Noah D.

Noah D.

WASHER MAYTAG MVWC465HW2 "Arrived on site to inspect washer for loud noise while operating, upon inspection found the motor and nut holding slider broken, replaced motor and lock nut, no problems found. Spin worked with minimal sound. Complete"

Near Feather Lane, New Braunfels, TX 78130
Noah D.

Noah D.

OVEN WHIRLPOOL WFE505W0HW2 "Arrived on site to inspect oven for not heating, upon inspection found the terminal block detached and wires intact, replaced terminal and wiring connection. All functions returned. Complete"

Near Ridgecliff Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MAH6700AWW "Arrived on site to test unit after being in storage 5 years. Inspected door seal, hot and cold water hoses, checked for leaks or any sign of dry rot or deterioration, checked belt, checked tub, unit is in over all excellent condition. Job complete."

Near Waymaker Way, Austin, TX 78746
David S.

David S.

WASHER WHIRLPOOL WTW8500DC "Arrived on site for washer not having hot water and of error codes. I inspected the unit and work area I found fault codes F3E2 inlet water temp fault, and F8e1 long fill. I removed the failed water balance and replaced with new. I put the unit through a diagnostics cycle and found it operating as designed. Job complete. No water leaks detected."

Near Moving Water Ln, Pflugerville, TX 78660
Richard P.

Richard P.

DISHWASHER KITCHENAID KUDS50FVSS3 Arrived onsite for the dishwasher not working. Ran diagnostics and found no issues or leaks with the dishwasher. The only issue I saw is that it’s extremely dirty. Dishwasher tested good and it drain and no leaks detected. Advised customer to clean dishwasher before use. Complete

Near Rancho Grande Dr, Wimberley, TX 78676
David S.

David S.

DRYER WHIRLPOOL WED92HEFC "Arrived on site for dryer not heating. I inspected the unit and work area. I gained access to the interior of the dryer and tested the thermostats, and thermal fuse, all passed and showed good. I tested the heating element and found no continuity through it. I replaced the heating element. I reassembled the unit and tested its operation. The unit is working as designed. Job complete."

Near Boca Rio Ct, Pflugerville, TX 78660
Jimmy J.

Jimmy J.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not heating. Ran dryer no found no heat at all. Element opened with correct voltage. Changed element and tested. Dryer heated as designed. Advised customer to contact dryer wizard to have vent cleaned. Job complete.

Near Redwood Trce, Round Rock, TX 78664
Clif L.

Clif L.

OVEN WHIRLPOOL WOS31ES0JS01 Arrived on site to diagnose an oven that is not preheating properly. Tested unit and found only half voltage getting to unit preventing proper heating.

Near Limmer Loop, Hutto, TX 78634
David  Z.

David Z.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site to diagnose dryer that is not heating. Prior to arrival I contacted the leasing office to confirm that a dryer vent cleaning has been done, due to the fact I have been to this unit for the same complaint. In previous visits I found there has been constant airflow related issues. Leasing office told me vents have been blown out. On arrival performed diagnostics on unit and checked airflow. Unit is heating as designed. I removed the vent hose from the wall and verified we do have airflow coming out of the unit, but no airflow through the wall. I talked with maintenance and also with the manager of the property. I recommended they conTact dryer vent wizard for a professional vent cleaning as the issue is the same as before. Call complete."

Near Spectrum Dr, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice build up in the freezer section. Upon further inspection, I found a large block of ice at the bottom of the FC section. I disassembled the FC section and removed the ice and pulled the unit out and inspected the drain tube. I found the tube clogged. Cleared the debris and tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Al R.

Al R.

FREEZER WHIRLPOOL WRS315SDHB01 Arrived on site and inspected side by side icing up in the bottom of the freezer.Ordering the drain fitting and drain extension.0Needs more work; ordrng 1 WP2304888 (DRAIN FITTING ) and 1 WPW10153550 (DRAIN EXTENSION )

Near Nolanville, TX 76559

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