We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details:
11/22/2021
Arrived onsite and found ice container frozen through from months of not being able to dispense. Cleared blockage and advised cuetomer on maintenance to prevent repeat failure. Verified operation of dispenser. All checks good.
We serviced a
GE RANGE
Model C2S995SEL1SS
Near Austin, TX 78738
Leonardo
Job Details:
11/22/2021
Arrived on site to replace main power control board. Replaced board test unit and found display lighting up but not responding. Will need to order new display board WB56X28191 office to reschedule. ; ordrng 1 WB56X28191 (Display board)
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Gatesville, TX 76528
Jonathan M
Job Details:
11/22/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer door and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details:
11/22/2021
"Arrived on site for dishwasher intermittently leaking. Inspected unit and work area. Found no loop in drain line. Unit was currently running on arrival. Customer had video of water flowing out at both bottom sids heavily somewhat pulsating. Found unit currently in wash mode, soap was dispensed. Monitored operation was not able to get unit to leak. Performed diagnostics mode, no error codes. Monitored test cycle and was able to verify lower spray arm not turning as designed; ordrng 1 W10837249 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Austin, TX 78729
Taylor M
Job Details:
11/22/2021
"Arrived on site to replace previously diagnosed panel, upon arrival I gained access to the unit and replaced the door panel, the unit is now operating properly as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Belton, TX 76513
Tyler
Job Details:
11/22/2021
Arrived on site for unit not making ice or dispensing correctly. Upon arrival customer stated that unit had been making ice just fine but they were noticing a lot of ice buildup around the ice bucket and underneath the bucket nice is melting together and sometimes when they would use the ice dispenser water would come out instead. Upon further inspection I found that there was an air leak inside the ice dispenser door flat causing the ice to melt and water to fall down around the auger motor and down over the ice dispenser paddle causing it to short out when I activated and allow for water to dispense. ; ordrng 1 W11130210 (Ice door) and 1 WPW10346924 (Paddle) and 1 W11130211 (Ui control (jic if needed))
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Round Rock, TX 78665
Wesley
Job Details:
11/22/2021
Arrived onsite and tightened cam screw to eliminate cam gear grinding during agitation. Advised customer on repair and on likely needed gearcase due to oil present underneath unit. Sound eliminated and function restored and customer advised on needed repair.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS3
Near Lorena, TX 76655
Jonathan M
Job Details:
11/22/2021
"Arrived on site for a dishwasher thats not cleaning dishes well. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored Eric codes. Ran the unit through an auto test in the unit ran as designed using all three wash arms. I did advise the customer that because it was functioning and working properly, there would not be a fix that I can make that would ensure the unit would get better. I also did advise her that her warranty will not cover a non-electrical or mechanical failure. Went over ways to give her the best wash performance. Unit is working as designed. Call complete."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Austin, TX 78702
Noah D
Job Details:
11/22/2021
"Arrived on site to inspect unit for not working normally and causing excess sounds. Upon inspection found the units console shorted causing issues, ordering console. Checked sound and found the spring making excess sounds. Ordering spring and pulley. Ordering parts. Office to reschedule ; ordrng 1 W10446781 (Spring) and 1 W10547287 (Idler)"
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Austin, TX 78749
Leonardo
Job Details:
11/22/2021
Arrived on site to test unit for no display. Test unit and found unit working but display not responding.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78703
Noah D
Job Details:
11/22/2021
Arrived on site to inspect unit for calcium buildup. Upon inspection found the unit was stained due to excess calcium. Cleared part off with vinegar. Instructed customer to clean unit. Complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78738
Leonardo
Job Details:
11/22/2021
Arrived on site to replace console. Customer had received console from Jen air. Installed console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DLSS3
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
11/22/2021
Arrived on site to diagnose a dishwasher with possible leak. Fully inspected unit and found no leaks or evidence of leaks from unit. Informed customer on findings
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS00
Near Dripping Springs, TX 78620
Robert
Job Details:
11/22/2021
Arrived on call for complaint of small oven not working. Pulled cover and the spark is good but no gas. Pulled burner and cleaned the orifice reassembled and test. Oven working.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Belton, TX 76513
Tali W
Job Details:
11/22/2021
"On site for dryer having F3E2 error code displayed. Confirmed complaint. In diagnostics, found F3E2 moisture sensor shorted. Cleared error. Found moisture sensor harness shorted. Replaced sensor harness. Tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78728
Taylor M
Job Details:
11/22/2021
"Arrived on site to diagnose a dishwasher not draining at all with standing water, upon arrival I found that the drain pump was completely unresponsive, i gained access and removed the drain pump and replaced it, the customer is covered via our one year warranty on previously installed drain pump, I found that the new drain pump is not operating, I gained access to the connector and checked voltage I found that it is only getting 25v instead of 120v, ; ordrng 1 W10595569 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78738
Leonardo
Job Details:
11/22/2021
Arrived on site to test unit for door opening during cycle. Test unit and found manifold not locking in place to feed tube. Will order new feed tube and manifold office to reschedule ; ordrng 1 WPW10340745 (Tub feed) and 1 WPW10340542 (Manifold)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Tommy
Job Details:
11/22/2021
Arrived onsite for unit needing calibration. Upon arrival found unit calibrated down 20 degrees tested found unit needing to lose down calibration. Tested and unit is now operating as designed job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Temple, TX 76504
Tali W
Job Details:
11/22/2021
"On site for washer not spinning. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator disconnected from splutch. Replaced actuator. Calibrated and ran diagnostics cycle. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXMB10
Near Austin, TX 78737
Kevin
Job Details:
11/22/2021
Arrived on site and inspected refrigerator and found micro switch bracket is broken. Confirm micro switches still work and water will dispense when they are pressed. A new bracket will be needed to correct issue; ordrng 1 WP2180226 (Bracket)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Tommy
Job Details:
11/22/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit skin cut outs for motor fan not cut out. Removed and proceeded to test unit found unit is now operating as designed. Unit was over heating due to lack of air flow. Put unit through 4 back to back 2 minutes heats found unit operating correctly and heating every time. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB8
Near Lakeway, TX 78734
Jacob
Job Details:
11/22/2021
Arrived onsite to replace the UI control. Looked at the new one and noticed that it does not match the old version. Took pics of the issue. AHS to re research for the correct part for the unit. Office to reschedule ; ordrng 1 4451973 (UI control)
We serviced a
GE MICROWAVE
Model JVM1650SH05
Near Marble Falls, TX 78654
Cliff
Job Details:
11/22/2021
"Arrived on site to diagnose a microwave with lights overheating. Found no failures to unit at this time, but did note excess amount of grease inside unit. Advised homeowner on potential hazard issue."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meadowlakes, TX 78654
Cliff
Job Details:
11/22/2021
Arrived on site to diagnose a dryer that is not heating properly. Found heating element failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Canyon Lake, TX 78130
Brandon
Job Details:
11/22/2021
"Arrived on site for customer complaint of unit not starting, I replaced interlocks, unit still did not start. Found failed control board, ordering control. ; ordrng 1 W11342846 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Marble Falls, TX 78654
Cliff
Job Details:
11/22/2021
Arrived on site to diagnose a refrigerator with inconsistent temperatures. Found no failures to unit at this time and advised customer that items that block air channels will cause temperature issues in unit. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model JDRP548HL01
Near New Braunfels, TX 78130
Brandon
Job Details:
11/22/2021
"Arrived on site for customer complaint of noise in right side oven, found convection fan motor shaft bent, I removed the convection fan blade, blade was straight and even, ordering convection fan motor. Returning tech needs to replace left side fan in big oven. ; ordrng 1 W11121400 (Convection fan)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Marble Falls, TX 78654
Cliff
Job Details:
11/22/2021
Arrived on site to diagnose a microwave with a light not turning on. Found control not activating surface light and it will need to be replaced to complete repairs.; ordrng 1 W11182110 (Control)
We serviced a
LG DRYER
Model DLE8377NM
Near Wimberley, TX 78676
Andrew
Job Details:
11/22/2021
"Arrived on site to test unit for not heating. Found element grounding out on housing. Replaced element assembly, tested unit, unit is now working as designed.Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Marble Falls, TX 78654
Cliff
Job Details:
11/22/2021
Arrived on site to replace panel for dishwasher. Found wrong color panel in box. Reordering panel to get correct color. Panel needs to be white and the one received today was black. Office to set return appointment. ; ordrng 1 W11174870 (Panel) and 1 W11174871 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Austin, TX 78746
Kevin
Job Details:
11/22/2021
"Arrived on site and found detergent dispenser door will not close. After replacement it is operating properly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bastrop, TX 78602
Matthew
Job Details:
11/22/2021
Arrived onsite for ice buildup in freezer section. Found that ice maker tube was not inline with ice maker and was constantly leaking water into the freezer section when unit calling to make ice. Ice buildup was severe and did not allow access into compartment. Will need to reschedule and have customer manually defrost unit 3 days prior to next appointment. Ordering ice maker and need parts research on fill tube and fill cup. Office to reschedule ; ordrng 1 W11546935 (Ice maker) and 1 Filltube (Parts research)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near New Braunfels, TX 78130
Brandon
Job Details:
11/22/2021
"Arrived on site for customer complaint of unit not producing ice, found failed ice maker, I replaced ice maker, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cedar Park, TX 78613
David Z
Job Details:
11/22/2021
"Arrived on site to diagnose dishwasher not running. Checked errors and found F2E1 stuck key, F4E3 wash motor not running, F7E1 for no heat. Ran unit and could feel the diverter spinning and clicking, but doesnt stop. Ordering wash motor, console and control to resolve. Office to schedule when parts arrive. ; ordrng 1 W11305297 (Control) and 1 W11302464 (Console)"
We serviced a
GE WASHER
Model WCVH4800K2WW
Near Dripping Springs, TX 78620
Robert
Job Details:
11/22/2021
Arrived on call to replace previous diagnosed part. After replacing lock. Test washer and it works properly. No leaks detected at time of service.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Waco, TX 76710
Jonathan M
Job Details:
11/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the UI and latch assembly and tested the unit. The unit is working as designed. Call complete.
We serviced a
KENMORE DRYER
Model 110.6021299
Near Temple, TX 76504
Tyler
Job Details:
11/20/2021
Arrived on site for dryer not heating. Upon arrival confirmed complaint. Found stable 240v connection. Found all heating hardware except for element were functioning within manufacture specs. Element coil had cracked apart. Replaced coil then reassembled and tested dryer. Found unit cycling heat as designed. Also instructed customer that it would be recommended to get a dryer vent cleaning to ensure prevent of further wear and tear on dryer. Call complete
We serviced a
FRIGIDAIRE DRYER
Model FCED3000ES0
Near Waco, TX 76705
Jonathan M
Job Details:
11/20/2021
Arrived on site for a dryer that had an issue at one point a few weeks ago. Inspected unit and work area. Tested the unit in a high heat cycle and found the dryer heating and tumbling as designed. Used a thermocouple to check the cycling of hat and found it working as designed. Advised the customer that it was in fact working as designed with no issues present.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details:
11/20/2021
Arrived on site for washer needing previously diagnosed rebuild. Upon arrival installed all needed parts for repairs. Reassembled and tested unit. Found washer fully functioning as designed. With no leaks during repairs or tests. Call complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76504
Tyler
Job Details:
11/20/2021
Arrived on site for washer not allowing cycle selection to run unit. Upon arrival confirmed issue and found stable 120v connection to unit. Also found proper dc voltage to ui encoder. Rotary dial on encoder was failing not allowing a selection cycle. Will need office to reschedule once availability of parts is known. Unit will need knew W11478526 encoder fascia asm. ; ordrng 1 W11478526 (Encoder/fascia asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76504
Tyler
Job Details:
11/20/2021
Arrived on site for refrigerator creating ice formations in FC floor liner and ice melting together in ice box comp. upon arrival found cause of ice in FC liner was due to gap in FC door gasket under door. Was able to reshape gasket and ensure FC door would correctly seal to prevent air leak again. Found door dispenser flap would not fully seal each time it was activated. ; ordrng 1 WPW10353552 (Ice door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Temple, TX 76504
Tyler
Job Details:
11/20/2021
Arrived on site for refrigerator not making ice. Upon arrival confirmed complaint and found ice maker stuck in harvest mode. Also found temps in FC and rc were good. Found proper voltage to ice maker but unit would run test cycle. Replaced ice maker and found unit could complete a harvest and fill as designed. Informed customer to give unit 24 hrs to fill bucket. Call complete
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18S6AWB
Near Waco, TX 76708
Jonathan M
Job Details:
11/20/2021
Arrived on site for refrigerator that had a light go out and has temperature concerns. Inspected unit and work area. Confirmed the customers complaint about the light being out in the Refridgerator section but did not find any issues with temperature. I took temperature in the unit and found the freezer sitting at -1?F in the refrigerator sitting at 37?F. I have the customer get another lightbulb as the one currently inside the unit had broken wiring inside the light bulb. Replaced the light and the unit began to illuminate as designed. The customer said they had bought another one but the replacement bulb did not seem to work. I did inform then that they do sell bad bulbs and that they may have also gotten an LED light which will not work in this unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Austin, TX 78744
Leonardo
Job Details:
11/20/2021
"Arrived on site to test unit for cooking light not turning off. Test unit and found stuck relay, replaced control board test unit and found light not coming on relay not closing. Will need to order new control board office to reschedule ; ordrng 1 W11342846 (Control board)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Temple, TX 76504
Tyler
Job Details:
11/20/2021
Arrived on site for dryer needing previous diagnosed motor. Upon arrival reconfirmed issue and installed the motor. Was able to reassembled and test unit. Found dryer cycling heating and fully operational. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TQXGW00
Near Georgetown, TX 78633
Lou
Job Details:
11/20/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer opened the RC door and it was very warm inside. I checked the freezer side and it was the same. I tested the compressor and found it bad. Also found some tubing that was badly corroded and could be the cause of the sealed system issue as it could have developed pin hose due to the corrosion. Customer advised that due to the age of the unit, they will shop around and if they dont find anything, they will contact the office to move forward with repairs.Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FMX01
Near Lakeway, TX 78738
Luis
Job Details:
11/20/2021
"Arrived on site for no cool in fresh food section. Evaporator incased in ice,removed cover,defrosted evaporator found a blown defrost bimetal,replaced bimetal"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Georgetown, TX 78626
Lou
Job Details:
11/20/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the cavity thermostat, fuse and harness. Tested the unit and it is operating as designed. Once I had the unit back in its space, I retested and unit continues to operate as designed. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040WSS0
Near Austin, TX 78703
Leonardo
Job Details:
11/20/2021
Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage. Replaced magnetron capacitor and diode . Test unit and unit heating and no noise job complete.
We serviced a
GE DISHWASHER
Model GDF570SGF4WW
Near Georgetown, TX 78633
Lou
Job Details:
11/20/2021
"Arrived on site to inspect dishwasher not heating. Upon further inspection, I tested the element and its within ohms reading. Tested voltage to the element and it is not getting voltage. I attempted to test the TOD (thermostat) and due to it having shrink cover on the connectors, I was unable to test at the part itself. I tested from the control and found it open. I attempted to locate the part in the ge parts breakdown and was unable to find it. I am ordering a PARTS RESEARCH-TOD, float switch, and will return with the main control kit and element. Office to schedule return service due to availability of parts. I advised my customer that I would get them a quote for repairs once I return with the parts due to not being able to locate the part in the breakdown. No water leaks observed during service. ; ordrng 1 PARTSRESEARCH (TOD/thermostat) and 1 WD21X10519 (Float switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Temple, TX 76502
Tyler
Job Details:
11/20/2021
Arrived on site for dishwasher not drying dishes. Upon arrival ran diagnostics and found no error stored. Ran diagnostics cycle and found heater would come on as designed. Found amperage to heater was .98 amp and steady. Found rinse aid dispenser functioning during tests and relaxing when power was applied. Instructed customer on whirlpool use and care and tips on how to get best results from dry cycle. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model GBD307PDS5
Near Georgetown, TX 78628
Lou
Job Details:
11/20/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, the customer advised they did a self clean on the unit and the lower unit no longer heats. I pulled the unit form the wall and tested the TOD (thermostat) and found it open. Tested the bake and broil elements and they are good. I removed and replaced the TOD and tested the lower unit and it is operating as designed. I placed the unit back in the wall and retested the upper and lower ovens and the unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS0
Near Austin, TX 78703
Luis
Job Details:
11/20/2021
Arrived on site for no ice. Power cycled unit drain pump powered on then shut unit off diagnosed a defective external drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78748
Luis
Job Details:
11/20/2021
"Arrived on site for no cool. Gained access to compressor compartment found uv leaking from condenser line,cleaned and brazed line,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.
We serviced a
GE RANGE
Model JS760SL4SS
Near Georgetown, TX 78628
Lou
Job Details:
11/20/2021
"Arrived on site to inspect range burner not working. Upon further inspection, I tested the cooktop and found all burners except the back left burner operating as designed. I inspected the switch and it is operating as designed. I had the customer sign the waiver of damages from removing glass cooktop and raised the cooktop and inspected the element and found it burnt.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78701
Leonardo
Job Details:
11/20/2021
Arrived on site to test unit for unit not washing and unit leaking. Test unit and found unit filling with water but not washing and unit leaking from sump gasket due to one lock broken. Test unit and unit test good job complete no leaks present at this time.
We serviced a
GE REFRIGERATOR
Model ZIBS240PBSS
Near West Lake Hills, TX 78746
Luis
Job Details:
11/20/2021
"Arrived on site. Removed compressor cover found damaged fill tube line,replaced valve and repaired line,installed a new water line customer provided. Turned on water source no leaks,ran icemaker through a cycle water filled icemaker.
We serviced a
KENMORE OVEN
Model 790.488329
Near Liberty Hill, TX 78642
Lou
Job Details:
11/20/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the able element failure, I removed and replaced the element and tested. Unit is operating as designed.
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Austin, TX 78705
Leonardo
Job Details:
11/20/2021
Arrived on site to test unit for shorted keypad error code. Found shorted keypad not responding. Test unit by heating to 350 and unit test good. job complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Waco, TX 76710
Jonathan M
Job Details:
11/20/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced door latch assembly and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Mustang Ridge, TX 78610
Leonardo
Job Details:
11/20/2021
Arrived on site to test unit for oven not having any display. Test unit and found blown fuse. Replaced fuse test unit heating correctly. Replaced blower due to second fuse blown. Test unit and unit working correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Kyle, TX 78640
Leonardo
Job Details:
11/20/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Austin, TX 78747
Leonardo
Job Details:
11/20/2021
"Arrived on site to test unit for unit leaking. Checked heating element and no leaks. Found new issue, found unit leaking from diverted motor. Will need to order new sump and motor office to reschedule. ; ordrng 1 W11087376 (Sump and motor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details:
11/20/2021
Arrived on site for cooling complaint. At time of visit unit cooling correctly and bin full of ice. Ran diagnostics all test passed changed defrost setting to basic
We serviced a
MAYTAG MICROWAVE
Model MMV4207JB0
Near Austin, TX 78747
Leonardo
Job Details:
11/20/2021
Arrived on site to replace control board and fan. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Robinson, TX 76706
Jonathan M
Job Details:
11/20/2021
Arrived on site for an ice machine that is overfilling. Inspected and work area. Confirmed customer complaint from the vendor master. Found it out of range. Replaced printer Mr. and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS3
Near Kyle, TX 78640
Leonardo
Job Details:
11/20/2021
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor and door. Will need to replace sump and motor and door gasket. Ordering new door gasket office to reschedule. ; ordrng 1 W11196317 (Door gasket)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Georgetown, TX 78633
Lou
Job Details:
11/20/2021
"Arrived on site to inspect oven temps not getting above 177 degrees. Upon further inspection, i tested the unit and found the temp settings on Celsius and not Fahrenheit. I corrected the settings and tested the unit and it is operating as designed. I contacted the office through Skype to advise. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Lorena, TX 76655
Jonathan M
Job Details:
11/19/2021
"Arrived on site for a washing machine that wont lock the lead to start a cycle. Inspected unit and work area. Confirmed customers complaint and found that the lid would not shut all the way unless if you pushed it down. Went to change the hinges and could not remove the top. Used flat head screwdrivers to try and pry the top off but was unsuccessful. Spoke to PR and was advised to order the top, hinges, and lid just in case. Ordering parts in the office will need to contact the customer about a return date.; ordrng 1 W11423769 (Top)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Leander, TX 78641
David S
Job Details:
11/19/2021
Arrived on site for water dispenser not working. I inspected the unit and work area. I gained access to the Evaporator and found gaps along the cover seal. I called techline and spoke to. Liam I advised of my findings. Liam recommend ordering more seals or doubling up the seals if you have a cover assembly with you. I received sr# 7732231087. I doubled up the seals along the evaporator fan assembly. I tested the water dispenser and found it is working as designed. Job complete.
We serviced a
GE RANGE
Model JGBS80SEM1SS
Near Austin, TX 78749
Jacob
Job Details:
11/19/2021
Arrived onsite for unit not staying consistently heating or getting up to temperature. Tested the unit and noticed that the glow igniter was not getting as bright to start the process of heating. Replaced the igniter. Tested the unit and unit heated much faster and consistent. No leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bee Cave, TX 78738
Luis
Job Details:
11/19/2021
"Arrived on site. Allowed unit to power cycle noise is from refrigerant in lines,ran diagnostics thermistors and fans passed changed defrost setting to basic to help with noise"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, TX 78642
Cliff
Job Details:
11/19/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced control to ensure pump is receiving power. Control did not correct issue. Pump will need to be replaced to complete repairs..; ordrng 1 W11460946 (Pump)
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78745
Kevin
Job Details:
11/19/2021
"Arrived on site and inspected range and found when preheat is reached and shows 350 actual temperature is 435 , took 1 picture. ; ordrng 1 W10833885 (Temperature sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Pflugerville, TX 78660
Scott
Job Details:
11/19/2021
"Arrived on site for no drain dishwasher. Ran diagnostics unit will not drain . Found drain pump had failed to overheating cause bye fainted check valve in drain hose . Check valve was opening wrong way. No obstruction found . Replace drain motor and drain hose Unit is now draining properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Belton, TX 76513
Wesley
Job Details:
11/19/2021
Arrived onsite and tested unit for not completing a cycle and found control had glitched. Tested all individual functions in diagnostics and calibrated unit. All checks good. Advised customer on findings and status. No error codes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kempner, TX 76539
Al
Job Details:
11/19/2021
Arrived back on site to install previously ordered ice door. Removed and replaced it and unit tested as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model CGT9000GQ1
Near Waco, TX 76711
Jonathan M
Job Details:
11/19/2021
"Arrived on site for a washing machine thats flashing a D 24 code. Inspected unit and work area. I did find the unit flashing an error code but for an F 21 indicating a long drain error code. Ran the unit through an auto test and found the unit was overflowing with excess suds. In the drain portion of the cycle, found that the drain kept trying to run due to the excess suds and would not kick off due to the amount of soap. Advise the customer of the issue and advise them to run several cycles without soap and clear out all soap inside the washer prior to any further use of the unit. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Copperas Cove, TX 76522
Tyler
Job Details:
11/19/2021
Arrived on site for refrigerator not making ice or dispensing water. Upon arrival confirmed complaint. After running diagnostics checks I narrowed down problem to the units harness assembly wir3d between valves. Harness had a bad diode. Was able to reschedule to replace harness. ; ordrng 1 W11229025 (Harness)
We serviced a
KENMORE RANGE
Model 790.467196
Near Kempner, TX 76539
Al
Job Details:
11/19/2021
Arrived on site to inspect range heating issues. Checked the unit and was directed to the oven temperature sensor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Cliff
Job Details:
11/19/2021
"Arrived on site to diagnose a dishwasher that was tripping the breaker. Found connector on incoming power appeared as if it had gotten wet, causing breaker issue. No failures to unit were found at time of service. No leaks were found at time of service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Temple, TX 76501
Wesley
Job Details:
11/19/2021
Arrived onsite and found unit fresh food evap had refrozen over. Checked back panel for evidence of collapsed or insufficient insulation. No sign of insulation proble. Advised customer that both controls and the fan scroll would be needed to repair unit with control and fan speed problem.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/19/2021
Arrived on site for WP FRIDGE ICE ALL OVER FRIDGE IS NOT COOLING. Customer explained they unplugged it this morning because the noise was unbearable. Plugged in fridge and could hear the evaporator fan hitting ice. Found large sections of ice on evaporator cover. Fridge seemed to be cooling as designed but it was unplugged upon arrival so I couldnt get accurate temps. Fresh food section looked good and had a nice frost pattern. Ordering heater WP12729128 and returning with all parts. Will replace evap fan and motor and test heater for resistance upon return. ; ordrng 1 WP12729128 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Belton, TX 76513
Wesley
Job Details:
11/19/2021
Arrived onsite and found damaged shorted harness to the diverter. Replaced the sump and motor assembly and the main harness together. Unit is now operating as designed. Advised customer on the repair. All checks good. Unit is now operating as designed.
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Kempner, TX 76539
Al
Job Details:
11/19/2021
Arrived on site and inspected washer not completing cycles. I ran a quick wash and a deep fill precise on hot and unit completed both cycles. Customer encouraged to purchase a surge protector for the unit. Couldnt duplicate the failure. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Harker Heights, TX 76548
Wesley
Job Details:
11/19/2021
Arrived onsite and found console unresponsive start button for lower oven and rattling blower. Ordering console and blower to repair. Office to reschedule. ; ordrng 1 W10695003 (Console) and 1 WPW10176670 (Vent fan)
We serviced a
MAGIC CHEF RANGE
Model CER1115AAW
Near Jarrell, TX 76537
Jonathan S
Job Details:
11/19/2021
Arrived on site for range rear left and front right burners not operating. Inspected unit and work area. Found front receptacle burnt. Tested operation and found rear burner get voltage to receptacle . Found both receptacles will need to be replaced. Removed failed receptacles and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Jonathan S
Job Details:
11/19/2021
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Performed diagnostics mode and monitored test cycle. Removed kick plate and found no signs of water. Found suds buildup in unit. Found all components operating. Spoke with customer on suds buildup and recommended to run cooking oil through unit on 1 hour wash. All tested good, no water leaks detected during service."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Lakeway, TX 78734
Luis
Job Details:
11/19/2021
"Arrived on site for no ice. Ran diagnostics,good water flow,recirculating pump not pushing water over evaporator plate,water drained,external pump drained water,compressor powered on good frost formation on plate. Ran unit through a normal cycle found water sensor defective. Ordering a new pump and water sensor. ; ordrng 1 WPW10489122 (Recirculating pump) and 1 WPW10485962 (Water sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW06
Near Georgetown, TX 78626
Lou
Job Details:
11/19/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30/0. Installed 3.5oz of R134a refrigerant and monitored pressures. Pressures are good at 0/100 and unit is cooling/operating as designed.No water connections to the unit, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78731
Taylor M
Job Details:
11/19/2021
"Arrived on site to replace ice dispenser motor, upon arrival I gained access to the dispenser motor and replaced it, the dispenser is now operating properly as designed, additionally the customer had frost build up at the rc evaporator and I found that the frost had built up on the front of the cover, behind the cover and on the sides, I steamed as much as I could on the sides and front but found that if I attempt to remove the evap fan housing the cover will break, I informed the customer that we would have to reschedule return service and have them defrost the unit 24 hours from arrival to safely remove the evap cover and address the frost build up issue to repair. ; ordrng 1 WPW10387382 (Evap cove)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Austin, TX 78731
Taylor M
Job Details:
11/19/2021
We serviced a
WHIRLPOOL COOKTOP
Model n/a
Near Woodway, TX 76712
Jonathan M
Job Details:
11/19/2021
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Round Rock, TX 78681
Tommy
Job Details:
11/19/2021
Arrived onsite for burners not igniting. Upon arrival found unit to be operating as designed tech took several videos upon several uses. Unit operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78744
Leonardo
Job Details:
11/19/2021
Arrived on site for unit sparking. Tested unit and found bad magnetron. Ordering magnetron. Office to reschedule ; ordrng 1 W11493410 (Magnetron)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Austin, TX 78737
Luis
Job Details:
11/19/2021
"Arrived on site for no ice. Removed cover found slab of ice on grid cutter and ice for,inch on plate,found broken wire on grid cutter. Replaced grid cutter; used 1 W10919199 (Grid cutter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Buda, TX 78610
Robert
Job Details:
11/19/2021
Arrived on call for complaint of noise. At time of service noise level normal customer confirm the noise not there anymore. Opened up dryer and did a visual inspection nothing was found.
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Andice, TX 78628
Cliff
Job Details:
11/19/2021
"Arrived on site to diagnose a washer that is leaking. Found pump to case drain line leaking. Line will need to be replaced to complete repairs. Office to set return appointment; ordrng 1 W11316671 (Drain hose (pump to case)) and 1 WP356138 (Clamp) and 1 W11551765 (Drain hose)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kempner, TX 76539
Al
Job Details:
11/19/2021
"Arrived on site to inspect dryer taking several loads to dry customers clothes. Confirmed information, confirmed the unit heated and tumbled and used the dryer test kit and it was found the customer home exhaust is clogged. The tester produced a POOR rating. Customer advised she needs to have her vents cleaned."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Austin, TX 78723
Matthew
Job Details:
11/19/2021
Arrived onsite for microwave not functioning. Upon arrival tested unit and was not heating. Found high voltage issues. Would need to replace magnetron capacitor and diode.