"Arrived on site for fridge not making ice . Found water line frozen. Heater wasnt properly wrapped around fill tube . Replaced heater . Also used some perma gum to seal gap where water line enters ice box . Ran harvest , unit harvested and filled properly . No error codes after hard power rest . No water leaks detected at time of service. Job complete"

Arrived on site for surface light not turning off . Found relay on control welded on. Replaced control. Light is functioning properly now. Job complete

"Arrived on site for fridge water dispenser not working. I inspected the unit and work area. I spoke to the customer and found out the dispenser Will intermittently not not dispense water. I gained access to the water reservoir and found the Evap cover not sealing along the foam seal. I removed the seals are reshaped the,. I add more seals W10387387, from truck stock, to the top of the evaporator cover In order to seal off air flow to the reservoir. The evaporator cover is now properly sealed. Job complete."

Arrived on site for dryer making noise .found idler pulley failed . Replaced pulley . Cleaned out lint in dryer . Unit is functioning normal. Highly recommended customer clean out exterior vent . Job complete

"Arrived on site for dishwasher handle coming loose. I inspected the unit and work area. I removed the inner door panel, I used loctite and tightened the set nut in place. I removed the set screws from the handle and applied loctite and tightened the set screws. So no of the nuts or screws will back out and the handle will stay rigid. Job complete."

Arrived on site to install previous diagnosed parts. I installed a new water valve and control. I calibrated the unit and ran a diagnostics cycle. I found it working as designed. Job complete.

Arrived on site to diagnose a washer that is not cycling properly. Found drain pump locked up and it will need to be replaced to complete repairs. ordrng 1 WPW10661045 (Pump)

"Arrived onsite for Safety valuation. Found 2 burnt marks on control board, 1 next to themEMI filter and the other 1 next to the right side of the board. I tested the drain pump and found it registered 2ohms, pump is bad it took out control board. Called talked with Elisa from safty and Scott from tech line. They are going to cover the parts and to fix the unit. Pump W11399437 control board W11543997. No water leaks detected during service.Sr#7735418733. w15hmo1wpl1; ordrng 1 W11399437 (Pump)"

"Arrived on site to inspect range oven error codes. Upon further inspection, I found the unit unplugged; plugged it in and hit the cancel button on the control and shortly after the error code F910 appeared on the display and the door lock light was on. I unplugged the unit and tested the latch and it showed continuity. Plugged the unit back in and attempted to start a cleaning cycle and the unit failed. I advised the customer that the K901 relay on the control is welded and will need a new control. I am ordering the main control and office to schedule return service due to the availability of the part. I advised the customer the part would take approximately 5-7 business days to arrive, at which time, our office would call and schedule return service. No gas leaks detected during service and unit left unplugged for safety.; ordrng 1 WB27X35446 (Main control)"

Arrived on site to test unit for temp changing on console when door opens and unit is hot. Called Techline test unit with Techline and h to he advised to order console. SR#7735416780 from Techline. ordrng 1 W11296171 (Console)

"Arrived onsite for a trash compactor that is not operating.Upon arrival I tested all switches and found that they were all good, I checked for power at the wall and found good power. Upon further inspection i found Switch actuator had broken off. I ordered the new actuator. ordrng 1 W10342596 (Switch actuator)"

Arrived onsite and installed door liner and door glass and one torsion spring. Found failed buss fuse. Replaced and tested microwave function. Loud cycle noise for 3 seconds and then buss fuse shorted. ordrng 1 WPW10017410 (Buss fuse) and 1 WP4375286 (Transformer) and 1 WP4375424 (Magnetron) and 1 WP4375020 (Capacitor) and 1 WPW10687786 (Diode) and 1 WP4452396 (Torsion spring)

"Arrived on site and inspected washer and found fill hose has split, took one picture. A new one will be needed to repair leak.

"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fc evaporator full of ice. I out the unit into diagnostics and forced a defrost I found the control sending power but the defrost element not coming on. I found the back left roller broken. The unit will need a new fc evaporator harness and a new roller to level the unit. . I spoke to the customer about defrosting the fridge for 48 hours to allow the ice to melt away, and to surround the fridge with towels to soak up and excess water that over flows. ordrng 1 W11581973 (Fc evaporator harness) and 1 WPW10475495 (Roller) and 1 WP2179826 (Rivet) and 1 W11559968 (Fc evaporator fan)"

Arrived on site for freezer light out . Found LED Leigh out in freezer . Ordering led light assembly and door switch . No water leaks detected at time of service. Call to set return. ; ordrng 1 W10847853 (Door switch) and 1 W11549780 (LED light)

"Arrived on site and placed fresh food evaporator cover and water filter heater. After replacement no interior lighting is on in fresh food section. Disassembled it again and could not find any issues with harnesses. Reset power And lighting still did not return, will bring back control board, another evaporator cover; ordrng 1 W11395558 (Ff Evap kit) and 1 W11396537 (Harness) and 1 W11533213 (Control)"

Arrived onsite to install previously ordered parts. Upon arrival found that UI was not with console. Need to order fascia. Ordered fascia. Please set return ASAP; ordrng 1 W11561182 (Control fascia)

"Arrived on site for freezer needing previously diagnosed control, and air tower. Upon arrival reconfirmed issue. Found air tower sent for repairs was missing wiring kit needed for additional plug in port. Spoke with CS while on sight and rescheduled customer to complete repairs with control and air tower; ordrng 1 5303918891 (Air tower)"

Arrived on site to test unit for unit not heating. Test unit and found thermostat under cavity melted. Will need new thermostat and harnes. Office to reschedule 2 hour job ; ordrng 1 W10141630 (Thermostat) and 1 W11356983 (Harness) and 1 2hourjob (2 hour job)

"Arrived onsite for refrigerator not cooling. Found leak coming from manufacturer lokring joining Yoder loop to condenser. Cut out lokring and fitted for new lokring. While applying lokring, lokring failed. Called tech line for assistance. Explained that if failed lokring were cut off, there would not be sufficient steel line to add another lokring. Tech recommended returning with Mini-hacksaw to preserve as much line as possible and solder an extension sleeve joining the condenser line. Provided SR#7735421228. Failed lokring Used 4/5 lokring from kit 3. Office to reschedule when hacksaw tool is available. ; ordrng 1 Replenishkit#3 (Lokring 4/5) and 1 Hacksawtool (Hacksaw tool)"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the front left orifice holder. However, I found the screws were broken off in the old holder and I did not have any screws sent with me today. I removed the cooktop and was able to get the broken screws out the orifice holder. I reassembled the unit and took a screw from the back left burner and placed it in the front left to hold it in place and make is usable until I can return with two new screws. I am ordering the screws and scheduled return service for 01/06/23. No gas leaks detected during service and unit does not need the front left holder.; ordrng 2 WP3368921 (Torx screws)s"

Arrived on site to diagnose a refrigerator that has damaged crisper. Found upper drawer cracked but IPL has part listed as light switch. Office to research replacement part and set return appointment. ; ordrng 1 Research (Snack drawer/ Snack pan)

Arrived on site to diagnose a washer that is leaking. Found hot water valve crossthreaded and valve will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11513255 (Valve)

"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Found unit was cooling but wasnt making very much ice and was above temperatures in both departments. Gained access to the back and found a leak at the return line from the condenser. Resealed the weld at the condenser line and attempted to charge the unit up with nitrogen. Found nitrogen holding at 125 psi for 20 minutes. Vacuum down the unit and found Dino pressure. Went to charge the unit and found the the R 600 kit I had was leaking from the shut off valve. Spoke to CS and was advised to attempt to charge the unit up anyway. Attempted to charge the unit and found that the compressor would not run. Found the compressor overloading indicating a closed refrigerant line. Bled out the system and attempted to re-weld the line. Was unable to correct the issue and due to a leaking R600 kit, we will need to reschedule the customer. Spoke to the office and they have already rescheduled the customer to 1/9. ; O-emld tckt"

Arrived on site to diagnose a washer that is not cycling properly. Found capacitor failed preventing motor from running. Capacitor will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11395618 (Capacitor)

Arrived on site to test unit for h20. Spoke with Techline and test unit with Techline and they said to replace inlet and control board. Office to reschedule SR#7735413914 ; ordrng 1 W11535094 (Inlet water)

Arrived on site for washer not completing fill cycle and making a loud noise. Upon arrival found no errors I diagnostics. Found inlet valve filling as designed. Found signs of belt stretching and cam failing under unit. Replaced both and found unit completing wash cycles as intented. No leaks. Call complete ; ordrng 1 W10721967 (Truck stock (dont order)) and 1 W11239857 (Belt truck stock (dont order))

"Arrived onsite for a refrigerator that is making a loud noise. I tested multiple things and could not duplicate the sound. I ran service test 5 and ramped the compressor. After getting it to max speed the unit was very loud and after reaching max speed the compressor kept getting louder. The compressor will need to be replaced. Ordering W11578205 compressor, W11506635 access valve, and WPW10143759 drier. Office to RS.; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier)"

"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was unit not cooling. Plugged unit in and compressor was locked up. Will need sealed system repair. Spoke to SW and they will order parts because I was unable to find a parts breakdown. Office will contact customer when parts are available.; saved tckt"

Arrived onsite for broken knob. Found unit operating with failed knob. Customer only interested in repair if knob is covered. Requests to be notified of coverage status. ; ordrng 1 W11030413 (Knob)

"Arrived on site and found rotor is loose , and gearcase is leaking oil, Ran water in diagnostic cycle and found cold water valve is leaking, replaced valve drawer and leaking has stopped. Gearcase assembly would need to be rebuilt.; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 W11551646 (Nut)"

"arrived on site for washing machine not starting. I inspected the unit and work area. I found fault codes F8e1 long fill no fill, F5E1 lid not opened between cycles. I put the unit into a diagnostics cycle and found the control shorting out. I ohmed out the motor, shift motor, drain pump, and lid latch. I found them all in range. I installed a new control and retested. I found the belt slipping and the cold water valve not allowing water to pass through. I am ordering the belt, cam and water valve. The office will reschedule when we have eta on the parts.; ordrng 1 W11038689 (Water valve) and 1 W11239857 (Belt) and 1 Autho (Autho)"

Arrived on site for washing machine not working. I inspected the unit and work area. I found the inlet valve cracked and leaked water into the control. I am ordering the inlet valve and control to complete the repair. The office will reschedule.; O-emld tckt

"Arrived onsite for Fnt Lft Burner Won't Turn Off / Hot Light On & On Light On . Upon arrival unit is unplugged. Restored power and Cooktop on and cooktop hot lights remain on continuous. Disconnected right left element and both lights continue lit. Contacted techline for assistance. Tech had me check voltage at p10 connector at control and am getting 120 from pin 2 to ground. Tech determined that the Infinite switch needs to be replaced. Tech gave SR# 7735414175. Also customer states that the oven does not maintain temperature after it is preheated. Test oven by preheating to 350 and got 361. Cycled unit and the low is 306, 350 average is 339. Control is not allowing me to get into calibration. Ran diagnostics and calibration shows is set to zero. I am getting a 20 degree difference from my thermocouple . Need to order and replace control and left front infinity switch. Also ordering sensor. office to reschedule ; ordrng 1 W11594224 (Control) and 1 WPW10434452 (Left front infinity switch) and 1 WPW10181986 (Oven Sensor)"

provided service on a kenmore trash compactor with a bad 3 way switch. Determined 3 way switch will repair function. Model and serial missing.

"Arrived onsite for dryer making a squealing noise. The dryer was making a chirping noise. On inspection found the pulley tensioner wheel was not moving freely anymore. Replaced it and the wheels. The noise is no longer there, tested unit for 15 minutes and the noise never appeared during the test.

"Arrived on site and inspected washer and found it is unplugged. After reconnecting to power drain is immediately running. Washer is in Out mode. Cleared it by holding start button down until pump stopped ran all functions in manual diagnostic cycle, ran a calibration cycle, and washer passed an automatic test cycle. No fault found with washer

"Arrived on site to install previously diagnosed and ordered part. Due to the detergent dispenser door being damaged, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit warm inside and the fans on. I found the thermostat turned off and when I turned it on, the air got cooler, but not cold. I inspected the evaporator and found it with no frost pattern and bone dry. Pulled the unit out and checked the compressor and found it at 1.01amps at start up and equalized at .77amps. . No water connections to the unit, job completed."

Arrived on site to test unit for turntable not turning. Found bad tt motor. Replaced motor. Test unit and unit test good job complete.

Arrived onsite for a washer not draining. I found the basket full of water and with the correct voltage to the pump I found it humming put not removing the water. I emptied the washer and inspected the pump finding nothing in it to prevent it from working. I replaced the pump and tested the washer. All is working as designed. Call complete.

"Arrived on site for a washing machine that is making extremely loud sounds during the spin cycle. Inspected unit and work area. Ran the unit through diagnostics and found the unit working as designed with no stored error codes. Check underneath and found that the cam and belt had been slipping causing the abnormal sounds Replaced both parts and tested the unit. The unit again to work and operate as design.Call complete."

"Arrived on site for too much ice. Diagnosed a defective bin thermistor,replaced defective bin thermistor.

"Arrived on site for a unit that has Erotic flames. Upon inspection, I found that the unit was not converted to lp, I installed the kit and tested the unit and found unit operating as designed. No leaks

Arrived on site to replace thermal fuse for dryer. Replaced fuse and tested unit. Found all is working properly at this time

Arrived onsite for a washer that would not go into wash cycle and is humming when you plunge it in. Upon inspection I found that the motor tested at 13ohms which is within specs. I tested the drain pump and found that it tested good as well i checked for any. Obstruction in the drain pump and found nothing so then I checked the motor stator and found no damage to the rotor Or the stator. I replaced the control and tested unit and found unit operating as designed no leaks found. Job complete

Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found no clogs in lines or disposal. Found motordrain motor failing as well as multiple rusted parts and cracked in tub and seals making unit unsafe to disassemble further without causing irreversible further damage. Will need findings reported to ahs. Parts# not available. Call complete

"Arrived on site for no cool. Cool temp in freezer section compressor running diagnosed a refrigerant leak job will need a new evaporator,compressor and drier

"Arrived on site for washer having off Balance loads, inspected unit and work area. Entered diagnostics and retrieved error codes F0E3, F0E5 and F2E1. I then Cleared the error codes and ran a diagnostics cycle and it passed on every step. While in diagnostics I found that the gear case was making loud bearing noises, I tilted unit backwards and found no oil. Installed new parts and calibrated control to new gearcase. I then ran a diagnostics cycle and everything passed with nothing from normal. Unit is now operating as designed. No leaks where observed during service.

Arrived onsite for torn oven gasket and repaired gasket by installing new gasket and cleaning exterior. Completed repair. Also provided service on a kenmore trash compactor with a bad 3 way switch. Determined 3 way switch will repair function. Model and serial missing.

Arrived onsite for unit shutting off and not draining. Determined glass stuck in the drain housing. Drain motor burned out.

Arrived on site to install previously diagnosed parts. Installed new console and tested. Unit is now operating as designed.

Arrived onsite for a disposal that is making a loud grinding noise. Upon inspection I found that the blades have rusted off and gotten logged In the unit. I installed new disposal and tested it and found that the unit operated as designed. job complete

Arrived onsite for a vent hood that has broken switch. Upon inspection I found that the switches the broken and or missing and the switch housing was broken as well. Job complete

"Arrived on site to diagnose ice machine that is leaking. On arrival inspected unit and found the valve had ruptured. Unit is outside, and recent freeze busted the valve. On inspection of the unit found the compressor is almost completely rusted through, and is likely to fail and leak any time. Unit has also been on with no water, and pumps are burnt out. Customer will replace unit due to rust and damage. Call complete."

"Arrived on site for washer not starting . Ran diagnostics and found latch failed. Only latch needed replaced latch ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for washer not completing cycles or locking lid. Upon arrival confirmed issue and found E9 in diagnostics indicating a lid lock error, after further testing I found inner workings of lock broken. I made repairs. Found unit could cycle through setting as designed with no leaks. Call complete

"Arrived onsite for oven with no power. On inspection the unit had no display, gain access to the power out. It test with 248vac, tested the power cord it tested good. Looked over all control boards and found no issue, test power to control board read 0 volts. Tested the thermal fuse and it was open. Replaced the thermal fuse in tested unit and it now has power. Preheated unit to 300?.

"Arrived on site to replace previously ordered parts for refrigerator. Replaced dispenser motor, yoke, and spacer, and tested unit. Found all is functioning properly at this time.

Arrived onsite and found unit operating with failed door switch. Advised customer on findings. Completed repair and tested.

"Arrived onsite for burner making a buzzing noise. On inspection Lund the front left burner making a buzzing noise.

Arrived onsite and found unit operating with fill cup full of ice. Advised customer on failure. Defrosted unit with steamer. All else checks good advised customer on repair. All checks good. Advised customer on pre indicators. All else checks good.

Arrived onsite for noisy dryer and found the pulley wheel seized. Cleaned lint through access panel and replaced pulley to repair. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for dispenser door not opening and spoke with landlord about repair vs. instruct on putting the pod In the bottom manually. Provided instruct on manually depositing the pod to the tenant.

"Arrived on site for dryer not heating . Found hi limit had blown . Replaced thermostat. Unit is heating properly now . Found exterior venting completely clogged ,causing failure. Highly recommended to have vents cleaned . Job complete"

"Arrived on site to diagnose dishwasher leaking from under unit, when not I'm use. Examined unit and found the valve had cracked where the solenoid meets the housing. Found replacement valve was broken on connector piece. Picked up 2nd valve from office and installed. Could not test unit, advised customer that the seal on their supply line had dry rotted and split when it was removed from the first valve, and they need to replace. Once customer attaches new water line all should be working as designed. Call complete."

Arrived onsite for the dishwasher unresponsive and found the unit was on a switch and turned off and the customer was unaware of the switch. Restored power to the unit by flipping the switch. All checks good. Unit is now operating as designed.

Arrived onsite to install previously ordered parts. Replaced valve W11434044. During valve replacement noticed supply hose is a little corroded. Showed picture to customer. Customer may need to replace supply hose. Test unit and unit is operating as designed. No leaks present at this time

"Arrived on site. Ran diagnostics sensor not sending power to valve continued diagnostics all other test passed,ran unit through a normal cycle weak water flow to pan diagnosed unit will need a new pump and valve. Replaced pump and valve ran diagnostics all test passed

Arrived on site to test unit for bottom door seal broken. Replaced door seal. Test unit and unit test good job complete.

Arrived on site to replace right track. Replaced track test unit and unit test good job complete.

"Arrived on site and inspected dryer and found is making noise while running. Found a Clothing item in fan blade housing After clearing item dryer is now running quietly.

Arrived on site to diagnose a refrigerator with a stuck filter. Tested unit and found all is functioning properly at this time and no repairs needed. Removed and installed new filter homeowner provided. No leaks were found at time of service.

Arrived onsite for a washer that is making a loud screeching noise when in spin upon arrival I was not able to duplicate the noise. But after running a load of cloths the noise showed itself and was able to determine that it was caused by the cam I replace the the cam upon doing so I found dust from the belt so I replace the as well and then tested the unit and found that the noise was gone. No leaks of any kind

"Arrived site inspected microwave and found it is heating properly at this time, Literature says unit is a 1600 W on several retail websites but microwave is actually 900 W. discussed correct operation with homeowner, job complete"

Arrived on site to diagnose washer that stopped making operational sounds from the console. Tested unit and found the beeps and notification sounds were missing. Replaced console and tested. Verified all sounds present and working as designed. Call complete.

Arrived on site to diagnose refrigerator making noise when running the icemaker. Tested fill cycle and found horrific noise coming from icemaker valve solenoid. Replaced with new double valve and verified all functions working as designed. Call complete.

Arrived on site for dryer not heating. Upon arrival confirmed issue and found stable power supply. Found element broken after verifying all other parts integrity. Replaced element then reassembled and tested unit. Found dryer working as designed. Call complete

Arrived on site for washer not completing cycles. upon arrival confirmed issue and found f8e1 in diagnostics. Found inlet valve failing. Replaced valve and found unit functioning as designed with no leaks. Call complete

"Arrived on site to install previously diagnosed parts. Installed new tub gasket and lower door gasket. Tested unit in a pro wash and unit is now operating as designed, no leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer stoping in the middle of cycle. Gained access to diagnostics and found no stored error codes. Tested capacitor and found it reading low, also control was not responding well. Got authorization to replace capacitor and control. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

"Arrived onsite to assess unit. Found unit exhibiting inefficient compressor. Removed compressor and found no signs of excessive oil in the lines. Replaced compressor, dryer and access valve . Pulled vacuum and held. Charged per spec and ran unit. Compressor is running and unit is cooling. Instructed customer to place a bottle of water in the freezer compartment and monitor. Water should freeze and remain frozen for 24 hrs before loading. Job complete"

Arrived onsite for a washer that is making a loud screeching noise when in spin upon arrival I was not able to duplicate the noise. But after running a load of cloths the noise showed itself and was able to determine that it was caused by the cam I replace the the cam upon doing so I found dust from the belt so I replace the as well and then tested the unit and found that the noise was gone. No leaks of any kind

Arrived onsite for a range that is showing keypad disconnected code. Upon arrival I found that the unit would not respond to my inputs I power cycled the unit and found no change. Upon further inspection I found all connectors at the control good and Secured. I then replace the control and tested the unit and found the unit operating as designed. Job complete

Arrived on site for refrigerator with failing leds. Upon arrival confirmed issue. Found failure in fc light and replaced it. Found light functionality restored. Call complete

"Arrived onsite for oven not heating correctly. On inspection I took the temperature of the oven. Set the oven to 350? and on the first time it heated up to 348? and cooled down to 317?. It never heated past 350?. I turn the breaker off for 1 minute and retested the heat, it went to 390? and cooled to 332? it did this 3 times, oven is operating as designed."

Arrived onsite for washer not spinning. On inspection found belt was off the pulley. Found a cats toy under the washer that might have knocked the belt off the pulley. Unit operating as designed and No water leaks detected during service.

"Arrived onsite for dryer not heating. On inspection checked the thermal fuse, it was good. Looked at the heater it was good. Tested the voltage at the wall found 124 vac on L1 and 71 vac on L2. Customer got a new breaker and installed it. Tested unit and it is operating as designed."

"Arrived onsite for not spinning correctly leaving clothes wet. Upon arrival ran diagnostics and got error codes F0E3 overload , F7-E1 tachometer missing or wrong signal. Ran components test and unit will not agitate. Found failed actuator. Replaced actuator W11481722. Test unit and unit operates as designed. No leaks present at this time. Job complete"

Arrived onsite to install previously ordered parts. Replaced sump and motor and test unit. Wash motor now energizes and pumps water correctly. Unit is operating as designed. No leaks present at this time. Job complete

Arrived onsite for broken light switch. Upon arrival inspected unit and found failed switch. Replaced switch W11123941. Unit operates as designed. Job complete

Arrived on site to diagnose a washer that is constantly draining. Found lid was left open with water in tub causing unit to go into fault mode. Reset controls and advised customer on findings. No further repairs needed and no leaks were found at time of service.

"Arrived on site for not dispensing water. Diagnosed a frozen water tank,defrosted water tank added sealer to gaps between fan scroll and air tower."

"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that they can run 355 minute cycles and clothes are still barely dry. She advised that no matter what cycle it is, including time dry, that the unit has problems. Ran the unit on a normal dry cycle using a vent test kit and found the vent tester reading poor airflow circulation for all dryers. I tested it with the vent hose removed and found good airflow circulation for all dryers. I did advise the customer that the issue is going to be with her venting and found their vent hose was about 7 feet long and had collapsed on top of each other several times. Did advise the customer to change their vent hose to a periscope style vent hose due to the positioning of their exhaust going through the house. I also advised that if they have further issues past that, the issue most likely would be with their venting going through the house. The husband had advised that they believed the dryer vented into the attic which probably is causing their issue. The customer is going to go ahead and try to figure out where the venting is and correct it and will call back if any other issues persist. Call complete."

"Arrived on site to inspect dryer noises and burning odors. Upon further inspection, I tested the unit and immediately I heard the banging noise and could smell so,etching burning. As I disassembled the unit, I found a sheet metal screw in the front drum seal on the left side (photos). Once disassembled, I pulled the unit out and removed the element and found the middle metal plate badly warped and so,w lint on the element that was burning. I tested the rollers and tension pulley and found they needed to be replaced as does the drive belt. I removed and replaced the element, both rollers, tension pulley and belt. Cleaned the unit (before & after photos) and reassembled the unit. Retested and the unit is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the FC & RC modules going bad and per service pointer #W11606409, I removed and replaced all 12 modules (5 in Fc & 7 in RC) and tested operations. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dishes leaking water. Upon further inspection, the customer provided a photo of water on the floor at the bottom the door left side. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I removed the toeplate and outer door panel and retested several times and could not duplicate the leak. After approximately seven tests, the unit finally began to leak at the bottom left corner of the door. I traced the leak back to the top left side the door where water was leaking through the door gasket. I removed and replaced the gasket and cleaned the water from the door and areas of the leak and retested. Unit is operating as designed with no further leaks. I recommended the customer monitor the unit and if they see it leaking again to call it in for service. No water leaks observed at the end of service, job completed."

"Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that their inspector advised the unit oven was too hot at 40 degrees over preheat temp (390/350). I advised the customer that its normal for the unit to get hotter than the preheat temp. Using my multimeter, I placed my thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. My preheat temp was 456. Next four readings were 289, 376, 299, 368 for an average temp of 357.6 degrees. I advised the customer that the unit is operating as designed. I tested the cooktop burners and they all are operating as designed. No gas leaks detected during service, job completed."

Arrived on site to diagnose a refrigerator that was leaking. Found icemaker fill line was frozen due to previous issue. This caused it to fill outside of the icemaker and run into bottom of freezer. Line is clear and no leaks found during testing. Job is complete.

Arrived onsite for f7 error code. Tested and reset heater function in diagnostics and found unit is now operating as designed. Advised customer on repair. All checks good. Advised customer on use and care.