Service History 447

Near Austin, TX 78746
Luis
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Arrived on site for door issues. Found gasket not sealing correctly to cabinet adjusted door remolded door gasket checked door seal good.
Near Georgetown, TX 78628
Lou
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDT750SAKZ0 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the customer recently installed a new disposal. I removed the drain hose from the disposal and found the plug had not been removed. I removed the plug and tested the dishwasher in diagnostics. Unit is operating as designed and draining as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Arrived onsite for a refrigerator to possibly replace sealed system parts. I saw where the customer had the block of ice in the upper right corner of the evaporator in the pic. On arrival the system had no refrigerant in it. Because of possible contamination and the compressor being so hot I replaced the compressor, evaporator, dryer, and installed a low side service tap. I vacuumed the system and it held a 30psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and found it working as designed. The unit is not connected to a water supply. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW4815EW0 "Arrived on site for customer complaint of unit having some water left under tub at end of cycle, found this is the normal amount of water left at end of cycle. Unit passed all tests in diagnostic mode, customer has been using washer and completing cycles, tested good. I calibrated unit, everything tested good. No leaks.
Near Lampasas, TX 76550
Al
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW94HEXW2 Arrived on site and inspected front load washer leaking.Found the weep holes in bellow were clogged with debris.Clean the debris and inspected the bellow and underneath and found no additional leaks. Job complete
Near Jarrell, TX 76537
Tyler
Job Details: 08/31/2020
OVEN WHIRLPOOL WOD51EC0HB02 "Arrived on site for oven that had two doors not opening and closing correctly. Upon further inspection of the model I found that the door hinge springs are too tight on there and there’s no way to adjust them to loosen up a bit and it’s causing the doors to want to shut and not stay open we will need to order for new door hinges two for the upper and two for the lower doors. Office to reschedule due to the fact that we will need to order these hinges and we do not have an exact timeframe as to when they will come in ; ordrng 4 W10639067 (hinge-door)s"
Near Georgetown, TX 78628
James
Job Details: 08/31/2020
REFRIGERATOR KENMORE 106.5113921 Arrived on site and tested operation. Found bail arm hanging down and no resistance when moving up and down. Unit will need new ice maker. Installed new ice maker and verified operation. Unit tests good. Job complete
Near Buda, TX 78610
Jacob
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF560SAFM0 Arrived onsite for unit not washing correctly. Looked at unit. Saw that the spray arms were clogged with food. Let customer know. Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator that is leaking from icebox. Tested unit and found failed icemaker assembly. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78626
Tyler
Job Details: 08/31/2020
REFRIGERATOR KENMORE 596.755024 Arrived on site for icemaker that had the arm pop out of place. After further inspection and attempting to put the arm back in I found that when the farm was reinstalled into the icemaker and was able to move up and down the icemaker mediately started running with no issues at all because the call only took a few minutes to repair and did not require parts I only charge the customer the initial service fee and inform the customer that if it were to happen again to just try and adjust some of the items in the freezer so that way whenever the door is shutting it doesn’t allow certain food items to grab that bar and pull it out Of place
Near Austin, TX 78759
Paul
Job Details: 08/31/2020
DISHWASHER KITCHENAID KUDE70FXSS4 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the wash arms and the dispenser gasket. I ran the diagnostics cycle and there were no water leaks present at the time of service. The old dispenser gasket had been glued in place and I had to cut it out in pieces so there was nothing to return. Call complete.
Near Pflugerville, TX 78660
Scott
Job Details: 08/31/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site ,replaced UI console . Control not needed . Ran preheat all checked normal with both ovens . No other issues or new error codes . Job complete ."
Near Lampasas, TX 76550
Al
Job Details: 08/31/2020
WASHER MAYTAG MVWB835DW4 Arrived on site and inspected washer not filling.Ran diagnostic test and found several coins near the washplate preventing the washer from preforming as designed.Removed and ran diagnostic test mode and unit tested as designed.Job complete
Near Temple, TX 76504
Al
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 "Arrived on site and inspected refrigerator for no cool issue.Confirmed the refrigerator temperature was 60 degrees.Freezer was 50 degrees.Ice maker was operating, but not making ice due to temperatures. The inside of the ice maker is flaking and leaving black particles in customers water.Found a massive ice buildup on the left side of the evaporator, causing the cooling issues.Evaporator fan was running, but at slower speed than normal.Looked to be a restriction.Ordering a sealed system repair and all parts associated with the repair.Office to reschedule for return service visit ; ordrng 1 876764 (VALVE) and 1 CNOTE (2 HOURS) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECHNICIAN ) and 1 RESEARCH (ANY ADDITIONAL SEALED SYSTEM PARTS NEEDED FOR REPAIR ) and 1 W10309988 (COMPRESSOR )"
Near Austin, TX 78745
Leonardo
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL MDB8959SBW1 Arrived on site to test unit for burning smell. Test unit and found melted wires nut. Replaced wirenut test unit and unit test good job complete
Near Leander, TX 78641
David S
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for a crack in the fridge liner. I inspected the unit and work area. I found the edge by the door chipped away and cracked going back into the fridge. See so quick pics. I Called Techline spoke with Steve got sr# 7728679858. I advised techline of the situation and was told the kit I was sent out with will no work with a chip missing out of the line. I am ordering the appropriate repair kit 8212572. The office will reschedule, the part has to come from the manufacture. ; ordrng 1 8212572 (repair kit)"
Near Austin, TX 78704
Luis
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for control issues. Customer received different owners manual then unit delivered. Refrigerator at residence doesn’t display actual temps per customers request,informed customer unit at residence is low tier French door then what she is expecting and shown on her manual. Unit is cooling
Near Austin, TX 78736
Brandon
Job Details: 08/31/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site for customer complaint of unit not starting at times unless bumped, found unit was running when I arrived, found lots of suds, found error codes 6-4 7-1 2-1, stuck keypad, open float switch, and no heat, ran diagnostic test cycle after clearing error codes, unit tested good, no error codes after diagnostic cycle. Instructed customer to use different soap/not as much soap.
Near Austin, TX 78731
David
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site to install dispenser to resolve leaking valve issue. Replaced dispenser housing and tested. Unit is now working as designed with no leaking found. Call complete.
Near Austin, TX 78732
Brandon
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit not making ice and not dispensing ice, found E2 error code, failed ice maker, found auger motor burned up, ordering ice maker and auger motor. ordrng 1 W10822606 (motor) and 1 W11294907 (ICE MAKER)"
Near West Lake Hills, TX 78746
Kevin
Job Details: 08/31/2020
REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site and inspected refrigerator I found it is not making noise at this time four days ago customer sent a video to the office stop raider fan making ice buildup. That evening The customer unplugged the refrigerator overnight, remove evaporator cover and found a ice sheet along the top of the evaporator but the rest of the frost pattern looks good, took pictures and sent to CS. Find metal appears to be in the incorrect location .Spoke with tech line they recommended the correct location and said ice was due to the bimetal stopping defrost before it was complete. 7728676918"
Near Austin, TX 78746
Luis
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for no cool. Removed cover found ice ball on inlet to evaporator,diagnosed a refrigerant leak. Replaced compressor,evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,powered unit on checked low side pressure good,checked frost pattern good.
Near Austin, TX 78704
Wesley
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite and replaced the CCU. Unit is now operating as designed. All checks food.
Near Buda, TX 78610
Jacob
Job Details: 08/31/2020
OVEN MAYTAG MES5870AAC Arrived onsite for not heating above 200 degrees. Tested unit. Found that bake element was broken. Replaced bake element. Tested unit. Unit test good. No issues at this time. Job complete.
Near Austin, TX 78734
Brandon
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of lights not working in freezer and some in fresh food section, found failed module inside freezer, I replaced module, unit tested good.
Near Austin, TX 78754
Scott
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site . Heard faint knock noise once ,couldn’t detected where it was coming from except from back . Rearranged water lines and power cord ,after running full diagnostics. Used pads on condenser . No water leaks detected at time of service. Told customer to give it a few days to see if noise returns . Job complete ."
Near Liberty Hill, TX 78642
James
Job Details: 08/31/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed ew control. Tested operation and found unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 08/31/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new control panel. Tested operation and found unit working properly. Job complete
Near Austin, TX 78727
David
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to diagnose refrigerator that was freezing some items in the RC. Found temps lower then set temps, customer had it set at 43 but temp at 29. Found diffuser is working fine. Ordering UI and thermistor to resolve.; ordrng 1 12002355 (thermistor kit) and 1 W11284720 (panel-ui)"
Near Austin, TX 78759
Paul
Job Details: 08/31/2020
MICROWAVE WHIRLPOOL KMBS104ESS03 Arrived onsite for a microwave that is not heating and is chattering when it doesn’t heat. I found multiple issues. I found the blue wire connector on the rear microswitch bent and loose and the locking tab on the interlock broken. I replaced the right side interlock and both switches. I tested the unit multiple times and it worked but it failed about the tenth time I closed the door. I removed the door hinge screws and saw the right hinge hole out of round. I replaced the right hinge and when attempting to put the screws back in I found the right side door bracket screw hole stripped. This is causing the hinge thru hole for the screw to get out of round and allowing the door to shift and not close the microswitches. The door will need to be replaced.
Near Cedar Park, TX 78613
Lou
Job Details: 08/31/2020
OVEN WHIRLPOOL SF367LEKT0 "Arrived on site too inspect range control blank. Upon further inspection, I found the display blank. Pulled unit form the wall and unplugged it and checked voltage at the outlet. Voltage is good. Plugged the unit back in and it began to operate. I tested the oven and it operated as designed. No gas leaks detected during service, job completed."
Near Cedar Park, TX 78613
David S
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. I pierced the dryer and found the system full of refrigerant. I plugged the unit in and found the compressor building pressure as designed. I evacuated the system. I installed a dye dryer and access valve in the compressor. I removed the evaporator and replaced with new. I pulled a 30inch vacuum on system, and monitored pressures. I found the pressures holding. I charged the system with 4.5 oz of refrigerant. I watched the high and low side equalize at 60 psi. I powered the unit on and found low side pressure at 0 and high side pressure at 145. I watched the evaporator for frost pattern to form. The unit has a good frost pattern. Sealed system is working as designed. I reassembled the unit and found the fresh food door switch broken. I am ordering a new switch W11396033. ; ordrng 1 W11396033 (SWITCH)"
Near Austin, TX 78731
Robert
Job Details: 08/31/2020
WASHER WHIRLPOOL WFW7590FW0 "Arrived onsite to replace previously diagnosed parts. Replaced drain pump, tested unit and unit functions correctly. Job complete."
Near Austin, TX 78748
Leonardo
Job Details: 08/31/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell. Test unit and fo7nd bake burner not sitting correctly on valve. Secured burner test unit and uni5 test good no leaks present at this time job complete
Near Austin, TX 78723
Scott
Job Details: 08/31/2020
FREEZER WHIRLPOOL WRT138FZDB00 Arrived on site for water dripping from air channel in fresh food . Ran harvest on IM valve never actuated . Looks to be a periodic defrost issue for dripping . Ordering control and thermistor . Please call to set return ; ordrng 1 W11353813 (CONTROL) and 1 WPW10383615 (thermistor EVAP )
Near Bee Cave, TX 78738
Brandon
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KBRC36MHS01 "Arrived on site for customer complaint of noise issue, found sheet metal noise coming from condenser area, unit cooling just fine, adjusted condenser, and instructed customer to clean coils. Unit tested good."
Near Austin, TX 78754
Scott
Job Details: 08/31/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for oven just clicking , found someone had previously came out and bent spark igniter . Replaced spark module after replacing igniter. Unit is now firing and preheating normally . No gas leaks detected at time of service. Job complete ."
Near Leander, TX 78641
James
Job Details: 08/31/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site and found display off and unit not functioning. Tested voltage and found proper voltage at control. Installed new control and tested operation. Unit test good. Job complete.
Near Austin, TX 78751
Robert
Job Details: 08/31/2020
MICROWAVE WHIRLPOOL MMV4205DS1 "Arrived onsite for microwave light issues. Tested unit and the light was turning on and off as the door was open and closed but according to the customer it was an intermittent issue along with a door open indicator while door was closed. Recommend replacing door switches. Installed parts and as soon as the unit was plugged in, the fuse was blown. Need to order fuse (2) and additional switch just in case. Office to reschedule.; ordrng 2 W10138793 (fuse)s and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"
Near Austin, TX 78732
David
Job Details: 08/31/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to diagnose oven with F9E0 error present. Error is for miswire. Removed junction box cover and redid all connections. Found grease in one of the wire nuts that was likely blocking connection in the ground. Removed all wire nuts and cleaned and redid all connections. Put unit back together and retested. Checked bake and broil as well as light, and light is no longer flickering and elements are good. All is working as designed.
Near Austin, TX 78746
Kevin
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site and inspected refrigerator and found at this time there is no frozen items in the fresh food section, ice production is good, and dispenses correctly. Took Pictures. Spoke with tech line they recommended replacing damper/diffuser anyway 7728677560"
Near Austin, TX 78729
Scott
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site for IM leaking some more . Found valve has started dripping . Ordering upper valve . Please make an Sm only call . No other water leaks detected at time of service. Call to set return .; ordrng 1 WPW10341329 (water valve assy)
Near Red Rock, TX 78662
Richard
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL MTB1954ARW Arrived onsite for the refrigerator ice maker not working and leaking. During testing found that the ice maker is leaking. Replaced ice maker and it tested good and no leaks detected complete.
Near Killeen, TX 76549
Al
Job Details: 08/31/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site and inspected electric range sparking.Customer had unit unplugged since the issue.Found the Main harness at the L1 (red) was durned and will need replacing.Ordering W11416847.Office to reschedule for return visit ; ordrng 1 W11416847 (MAIN HARNESS )
Near Georgetown, TX 78628
Jonathan
Job Details: 08/31/2020
VENTHOOD WHIRLPOOL KVWB406DSS Arrived on site for venthood not working. Inspected nit and work area. Found filters due to be cleaned. Tested fan operation and performed suction test. Found unit operating as designed. Informed customer on operation. All tested good.
Near Austin, TX 78744
Leonardo
Job Details: 08/31/2020
OVEN WHIRLPOOL WOC54EC0HS04 Arrived on site to test unit for unit over 50°. Replaced sensor and calibrated oven test unit and unit test good oven at 354° average temp job complete.
Near San Marcos, TX 78666
Richard
Job Details: 08/31/2020
REFRIGERATOR GE CSS25USWCSS Arrived onsite for the water dispenser not working properly. During testing found no issues with the water dispenser. Tested it with a gallon jug to see if the issue would come back. But all functions tested good. No issues found at this time. Complete
Near Austin, TX 78748
Kevin
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL MSF25D4MDM01 "Arrived on site and inspected refrigerator and found water is not dispensing removed water filter and it is dispensing properly now. Customer has a new filter on hand and after reinstalling it water is still operating properly. Issue was a faulty filter or it was due to be changed. job complete"
Near Buda, TX 78610
Leonardo
Job Details: 08/31/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for gas smell. Test unit and found valve not closing all the way leaking gas. Replaced valve test unit and unit test good no leaks present at this time job complete
Near Cedar Park, TX 78613
David S
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not washing dishes. I inspected the unit and work area. I found fault codes F4e3 wash motor not running, f7e1 no heat. I ran the unit through diagnostics and found good voltage to the motor, the motor is humming and clicking but not washing. I forwarded the cycle to activate the heating element and the element did come on. I am ordering a sump and motor assembly W11085683 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11085683 (pump&motor)"
Near Austin, TX 78757
David
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site to diagnose no cool refrigerator. On arrival unit has no power to it. Checked wall outlet and found outlet only putting out 20v. Checked upper socket and found 120V. Plugged unit into good socket and refrigerator powered up immediately. Unit is now cooling. Advised resident to contact property manager to resolve outlet. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and tested operation. Found door latch error. Found latch good and control recognizing door closed and opened. Also found wash motor not running during test cycle. Found proper voltage to wash motor indicating failed motor. Unit will need new sump assembly to repair. Sump assembly on back order and office will have to contact customer when part becomes available to set up return services.; ordrng 1 WPW10671941 (pump&motor)
Near Round Rock, TX 78664
David S
Job Details: 08/31/2020
MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site for microwave sparking. I inspected the unit and work area. I tested the unit with a cup of water. I found the unit sparking coming from the magnetron wiring. I called tech line and spoke with rich, I advised tech of the situation. I got sr# 7728673542. Techline advised replacing the magnetron, capacitor, diode, and transformer. i am ordering magnetron W11230995, diode W11256462 to complete the repair. The office will reschedule due to the magnetron being an expart. ; ordrng 1 W11230995 (magnetron) and 1 W11256462 (diode)"
Near Kempner, TX 76539
Al
Job Details: 08/31/2020
RANGE FRIGIDAIRE LGEF3045KFE Arrived on site and inspected range control issues and temperature sensor error code.Confirmed both and removed and replaced both.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near San Marcos, TX 78666
Jacob
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived onsite for ice over freezing inside ice maker. Looked at unit. Saw that the unit was set to negative 6, causing the ice to over freeze and clump together. Set freezer setting back to 0 recommended. Removed frozen ice from ice bin to start over with a new bucket of made ice being made. Let customer know to give new ice time to be made. No leaks at this time. Job complete"
Near New Braunfels, TX 78132
Jacob
Job Details: 08/31/2020
VENTHOOD WHIRLPOOL UVL6048JSS0 Arrived onsite for unit having flickering lights. Tested unit. Saw ver very faint flicker from the lights. Called Techline. Suggested that the unit may not be getting the full 120v and 60hz from GFCI breaker. Got sr#7728675463. Spoke to builder about issue of an electrical issue going to the unit. No other issues at this time. Job complete
Near Austin, TX 78723
Scott
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for upper rack falling down . Found rail clip on sump and one roller wheel about to break off . Replaced upper front wheel assembly and replaced rail clip . No other issues found with washer . No water leaks detected at time of service. Job complete .
Near Taylor, TX 76574
Cliff
Job Details: 08/31/2020
DRYER WHIRLPOOL MEDB765FW0 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found only half power at wall outlet. Advised homeowner on findings and electrician will be needed to complete repair.
Near Leander, TX 78641
David S
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for fridge making a noise. I inspected the unit and work area. I spoke to the customer about the noise the fridge is making. I gained access to the evaporator fan and found no obstruction or anything lose. I inspected the compressor and the condenser fan. I found everything operating as designed. I spoke to the customer about how the unit operates, and the noises it’ll make when it goes through defrost and when the compressor turns on. Job complete."
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher upper rack rusting. Upon further inspection, I found the upper rack with a rust spot on the left side where the dispenser door hits when opened. I removed the rack and found more smaller rust spots on the underside of the rack (photos) which appears to be from lack of protective covering. I replaced the upper rack with a new rack and transferred the wheels and manifold to the new rack. Placed rack ack in unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 08/31/2020
REFRIGERATOR JENN-AIR JF42NXFXDW01 "Arrived on site to replace ice maker optics, and butter bin with rail. After replacing all parts, unit tested good, Instructed customer to give unit 24 hours to operate properly.
Near Leander, TX 78641
Lou
Job Details: 08/31/2020
OVEN KITCHENAID KEBS207SSS04 "Arrived on site or inspect wall oven top oven not reaching temps. Upon further inspection, I pulled the unit out from the cabinet and placed on my dolly and removed the back panel. I checked ohms to the bake element and found open. I removed the element and found it had shorted out and broken. I tested the TOD ad bake element and both were good. I replaced the element and tested and unit is operating as designed. Job completed."
Near Austin, TX 78749
Leonardo
Job Details: 08/31/2020
DISHWASHER KITCHENAID KUDE40FXSS5 Arrived on site to replaced adjuster kit. Replaced kit test unit and unit test good job complete
Near Lockhart, TX 78644
Richard
Job Details: 08/31/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine not making ice. Installed new grid cutter and ice machine tested fine. Complete
Near Pflugerville, TX 78660
Wesley
Job Details: 08/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB02 Arrived onsite and found water turned off to fridge. Restored function by turning water on. All checks good.
Near Austin, TX 78702
Wesley
Job Details: 08/31/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite or broken strike and installed a new strike. Tested operation. All checks good. Unit is now operating as designed.
Near Kempner, TX 76539
Al
Job Details: 08/31/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and inspected dishwasher and found pump and motor were defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Temple, TX 76504
Al
Job Details: 08/31/2020
WASHER ROPER RTW4516FW2 "Arrived on site to install previously ordered part.Removed and replaced the control, calibrated and rested the unit and unit tested as designed.No leaks detected at time of service.Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 08/31/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that his extended warranty had sent out a different service company and they told him the unit needs a new door because the fill tube heater was bad. I advised the customer of the service fee and they were good with it. I found the RC evaporator has ice built up on it and the temps in the fridge are too high. I tested temps in the FC=14 degrees. I tested the ice maker and it’s operating as designed. I advised the customer that they don’t need a door, but would need to have the hv control, RC evap cover, and fill tube heater replaced. No water leaks observed during service. Job completed. If repair is approved, unit will need the HV control, RC evap cover and fill tube heater assembly replaced. Ordering the parts plus both UI’s and the ice maker just in case."
Near Austin, TX 78757
Scott
Job Details: 08/20/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site replaced control and sensor . Ran temp check . All checks normal . No gas leaks detected at time of service. Job complete .
Near Round Rock, TX 78681
Al
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KSRP25FSSS01 Arrived to install previously ordered part.Removed and replaced the start device and found there was no capacitor on the old start device.After approximately 3 minutes compressor powered on. Told customer to wait approximately 24/48 hours for unit to reach optimal temperatures. The unit was unplugged when I arrived.No water was hooked up to the refrigerator.Job complete
Near Austin, TX 78701
Richard
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived onsite for the dishwasher panel dented. Replaced panel that was provided by the customer and dishwasher tested fine. Complete
Near Lakeway, TX 78738
Brandon
Job Details: 08/20/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to replace control, console, and harness, after replacing all parts, unit tested good. No leaks.
Near Austin, TX 78753
Scott
Job Details: 08/20/2020
RANGE WHIRLPOOL WFE320M0EW2 Arrived on site for damage to rear of range . Found terminal block broken and and cover missing . Ordering harnes cover and screws . Call to set return .; ordrng 2 W11233072 (screw)s and 1 W11416847 (MAIN HARNES ) and 1 WPW10326122 (cover-blck)
Near Georgetown, TX 78626
Tyler
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site for icemaker that wasn’t Producing ice properly. After further inspection the icemaker area I found that the icemaker to get stuck mid harvest even though it was still receiving 120 V it was not able to finish the cycle so I went ahead and replace the new icemaker and everything is functioning as designed. Call complete
Near Austin, TX 78746
Kevin
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site and inspected refrigerator and found it is 50° inside, removed evaporator cover and found no frost pattern..; ordrng 1 W10143759 (drier (service)) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 W11125124 (COMPRESSOR ) and 1 W11125124 (STARTER KIT)"
Near Austin, TX 78705
Richard
Job Details: 08/20/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer not turning on. During testing found that theTerminal block is no good has burnt wires. Will need to replace terminal block and repair wires. Ordering parts and office to schedule. ; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer over heating and making noises 15 to 20 minutes in cycle. Inspected unit and work area. Found driver vent runs under home and no screen on exit (see SD-QuickPic). Performed temperature test on unit and found unit reaching above 240° with vent on and not cycle temperatures. Tested with vent off and found unit operating as designed. Advised customer not to use until vent has been cleaned. All else tested good.
Near Austin, TX 78759
David
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived on site to install ice bucket to resolve binding dispensing issue. Installed new ice bucket and retested. All is working as designed. Call complete.
Near San Marcos, TX 78666
Leonardo
Job Details: 08/20/2020
MICROWAVE AMANA AMV2307PFS3 Arrived on site to replace board and fan. Replaced both parts test unit and unit still not working. Test unit and found wires to fan blower cut. Will need to order new harness ordering main harness W11300385 but will have to do a part research. ; ordrng 1 PARTRESEARCH (PART RESEARCH ) and 1 W11300385 (MAIN HARNESS )
Near Andice, TX 78628
Lou
Job Details: 08/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the outer trim coming off of the oven door, I removed and replaced the outer door glass/trim and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Temple, TX 76504
Jonathan
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed old dryer and compressor and open compressor box to find mounting bolt on old compressor not on the new compressor. Found that the unit part had served over to another part number which did not include the mounting bolt and a mounting bolt kit would need to be ordered. Ordering kit and will need to return with same parts. Office to reschedule customer due to delayed shipping. ; ordrng 1 482801 (mount-tray) and 1 WP279368 (adhesive)
Near Georgetown, TX 78626
Tyler
Job Details: 08/20/2020
REFRIGERATOR MAYTAG PBF2555HEW Arrived on site for a fridge not cooling properly. After checking the previously installed thermistor and control dampener and insuring their functionality. I found that the thermistor was fine but the dampener motor had some sort of paste around it (possibly from factory or how it was shipped) that was constantly getting logged between between the pivoting point of the flap opening and shutting. I cleared away all the debri and unit started opening up and shutting properly. I then checked temp readings in the freezer and fridge. It got down to 0 degrees in freezer and 33 in the ff section. I also found coils to be extremely dirty and advised customer of yearly cleaning maintenance. Unit functioning as designed call complete
Near Rogers, TX 76569
Jonathan
Job Details: 08/20/2020
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Arrived on site for refrigerator that is frosting up in the freezer section. Inspected unit and work area. Found light frosting occurring at the top right corner of the freezer section. Checked gasket and gasket appear to be closing all the way around the freezer section. Found minor holes in the top right part of the liner where the door seals. Used silicone to seal off edges and door and tested unit. Unit appears to be working as designed. Call complete.
Near Austin, TX 78705
Richard
Job Details: 08/20/2020
DRYER WHIRLPOOL WED560LHW1 Arrived onsite for the dryer not heating properly. Maintenance technician installed new power cord and I tested dryer. It tested just fine and is heating really good. No issues found at this time. Complete
Near San Marcos, TX 78666
Noah D
Job Details: 08/20/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to inspect oven for time issues. Replaced console and connected oven to WiFi. No problems found. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for a dishwasher with a water leak from underneath. I found the hose washer split where it connects to the fill valve causing the leak. I replaced the hose washer and tested the unit. There were no other water leaks present at the time of service. Call complete.
Near Austin, TX 78705
Richard
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onsite for the refrigerator not cooling properly. Installed new start device that was ordered and compressor is working fine and staying on. Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 08/20/2020
RANGE WHIRLPOOL WFE515S0ES0 "Arrived onsite to inspect oven for always heating element, checked switch and found the switch had grounded itself. Replaced switch and found no issues.
Near Round Rock, TX 78665
David S
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previous diagnosed parts. I gained access to the evaporator, and lifted the left side of the evap tray up using permagum. I installed the new mounting tabs, and zip tied the evaporator to them. I installed the new evaporator cover, secured it with new screws I all four tabs. I installed all components according to service pointer W11092686F. I started the unit and found all operations working as designed. Job complete.
Near Austin, TX 78738
Brandon
Job Details: 08/20/2020
DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for customer complaint of unit not washing, found pump and motor/sump had failed, I replaced part, unit tested good, no leaks."
Near Lago Vista, TX 78645
Lou
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer provided pictures of the unit with water droplets on the door and in the tub. I found there is no rinse aid in the dispenser. Customer showed me the water damage under the sink ad I found spots of where water had caused bubbles in the wood under the sink. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks found. I found some small rust spots in the front left and right corners of the tub. I contacted techline and spoke to Leon and advised of the complaint and my findings. Leon recommended taking two afresh tablets and dissolving them in two quarts of warm water then taking a magic eraser and getting the rust spots out. No water leaks observed during service, job completed."
Near Temple, TX 76502
Jonathan
Job Details: 08/20/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washing machine that’s making a vibration sound during inspection. Inspected unit and work area. Placed in in-service diagnostics and found an F9 E1 (long drain) error code. Placed unit in an auto test and found unit draining water out extremely slowly during the drain and spin taking off with water in it. Replaced drain pump and tested unit. Unit is working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 08/20/2020
MICROWAVE AMANA AMV2307PFS3 "Arrived on site to inspect microwave for not heating and no fan, found the wires inside microwave cut at connectors, ordering wiring harness. Office to reschedule; ordrng 1 W11206558 (POWER CORD) and 1 W11300385 (HARNESS)"
Near Austin, TX 78738
Brandon
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site for customer complaint of unit not dispensing water, I removed filter, unit tested good, put filter back, unit tested good. Tested water valve at least 30 times, unit functioning properly."
Near Georgetown, TX 78628
Tyler
Job Details: 08/20/2020
REFRIGERATOR JENN-AIR JSD2789GEB Arrived on site for refrigerator that would not dispense ice properly. After further examination I found that the door shoot to the ice dispenser was broken and not sealing properly I retest the units dispenser and everything is working as designed. Call complete
Near Georgetown, TX 78633
Tyler
Job Details: 08/20/2020
RANGE WHIRLPOOL WFE525C0BB0 Arrived on site for range that had two right burners only turning on on the high level and not adjusting temp. After running diagnostic test I found both infinite switch’s to the right burners were not regulating properly and had huge burner marks on them. Tested unit thoroughly to insure entire range worked properly. Unit functioning as designed call complete
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2020
OVEN WHIRLPOOL WFG720H0AS1 "T.O. Arrived on site for range not igniting. Gained access to burner and tested operation. Found DSI control not reading spark igniter. Found wire harness not insulated. Found service pointer W10702913A on bake igniter not igniting. Found unit needed new insulated wiring harness and burner assembly. . ; ordrng 1 SEENOTE (REQ AM) and 1 W10700720 (burnr-oven)"
Near Manor, TX 78653
Andy
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
David S
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previous diagnosed parts. I gained access to the water lint and turned off the water. I removed the failed filter housing and replaced with new. No water leaks detected. Job complete.